Information provision system and information provision program
The information providing system addresses the challenge of encouraging 3D content viewing by linking purchase and usage data to provide targeted suggestions, effectively enhancing user engagement with 3D content.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK CORPORATION
- Filing Date
- 2024-12-10
- Publication Date
- 2026-06-22
AI Technical Summary
Existing methods fail to effectively encourage users who have purchased 3D protective glass with stereoscopic viewing capabilities to actively view 3D content, as there is no appropriate method to determine the usage status of the associated 3D application.
An information providing system that acquires purchase information and usage information of the 3D application, linking them to provide targeted suggestions to users who have purchased the 3D protective glass, encouraging 3D content viewing.
The system actively encourages users to view 3D content by providing personalized suggestions based on their usage history, enhancing the 3D viewing experience and promoting the use of associated services.
Smart Images

Figure 2026100896000001_ABST
Abstract
Description
Technical Field
[0001] This application relates to an information providing system and an information providing program.
Background Art
[0002] Conventionally, a technique is known in which a customer list is generated based on integrated purchase behavior data obtained by integrating customer service (for example, social networking service) usage information and customer purchase or behavior information, and information is provided to the customers on the customer list (Patent Document ).
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Means for Solving the Problems
[0004] The information providing system according to this application includes an acquisition unit that acquires purchase information indicating that the user of the terminal device has purchased a film to be arranged on the display screen of the terminal device, a usage information indicating that the user has used an application corresponding to a service for viewing 3D content on the terminal device, and a providing unit that provides predetermined information to the user who has purchased the film based on the purchase information and the usage information, and the film is a dedicated film corresponding to the service.
Brief Description of the Drawings
[0005] [Figure 1] FIG. 1 is a diagram showing an example of a service model related to the provision of service SA. [Figure 2] FIG. 2 is a sequence diagram (1) showing an outline of information processing according to an embodiment. [Figure 3] FIG. 3 is a sequence diagram (2) showing an outline of information processing according to an embodiment. [Figure 4] Figure 4 shows an example of the configuration of a server device according to this embodiment. [Figure 5] Figure 5 is a diagram (1) showing a specific example of information processing according to the embodiment. [Figure 6] Figure 6 is a diagram (2) showing a specific example of information processing according to the embodiment. [Figure 7] Figure 7 is a flowchart showing the information processing related to the modified example. [Figure 8] Figure 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the server device according to this embodiment. [Modes for carrying out the invention]
[0006] Embodiments of this disclosure will be described in detail below with reference to the attached drawings. In this specification and the drawings, components having substantially the same functional configuration are denoted by the same reference numerals, and redundant descriptions will be omitted.
[0007] The one or more embodiments (including examples, modifications, and applications) described below can each be implemented independently. On the other hand, at least some of the embodiments described below may be implemented in appropriate combination with at least some of the other embodiments. These embodiments may contain novel features that differ from each other. Therefore, these embodiments may contribute to solving different objectives or problems and may produce different effects.
[0008] <Embodiment> [1. Introduction] There is a 3D content viewing (3D viewing) service (hereinafter referred to as "Service SA") that provides a 3D experience in which images and videos appear three-dimensional on a terminal device (for example, a smartphone). With Service SA, a user U can view 3D content via a dedicated application (hereinafter referred to as "3D App AP") by attaching (placing) 3D protective glass on the display screen of the terminal device.
[0009] 3D protective glass is a film that enables stereoscopic viewing by incorporating a lenticular lens. Therefore, while 3D protective glass has stereoscopic viewing capabilities, it may also have screen protection features. Examples of screen protection features include tempered glass, a glass surface hardness of 9H, stain resistance, and fingerprint resistance. As shown in Figure 7, in this embodiment, the 3D protective glass having both stereoscopic viewing and screen protection features is referred to as "Film FL1". Thus, Film FL1 functions as high-performance protective glass when the 3D function is not in use. On the other hand, a general protective glass with only screen protection features is referred to as "Film FL2".
[0010] Furthermore, 3D content, which is content viewable in 3D, may include, for example, photos and videos stored on the user U's device, as well as exclusive content provided by service SA. Exclusive content can come in various genres, but one example is variety videos featuring celebrities.
[0011] User U can view stored photos and videos in 3D simply by attaching the FL1 film to their device, but by using the 3D app AP, they can view 3D content in a clearer, more three-dimensional state.
[0012] To use the 3D application AP, a dedicated user ID (SID, described later) corresponding to the service SA is required. User U logs in to the 3D application AP using this user ID. Upon initial login, User U follows the instructions from the 3D application AP to configure the viewing settings for 3D viewing. The 3D application AP then performs calibration for 3D viewing based on the viewing settings. After this calibration, User U can enjoy 3D viewing.
[0013] As described above, with Service SA, users U will be able to view 3D content with the naked eye without using expensive dedicated devices, making the 3D experience more accessible. For example, while some terminal devices are capable of capturing spatial video, actually viewing this spatial video in 3D requires dedicated VR goggles, which are also very expensive. For this reason, an easy 3D experience has not been possible until now, but Service SA will make this possible.
[0014] [2. Challenges] As described above, Film FL1 also has screen protection functionality and can therefore be used as a general protective glass. For this reason, user U who purchases Film FL1 does not necessarily watch 3D content. For this reason, service provider SP (Figure 1) that provides service SA wants to actively encourage user U who purchases Film FL1 to watch 3D content. Since watching 3D content requires a 3D application AP, it is considered necessary to determine the usage status of the 3D application AP by user U who purchases Film FL1 in order to encourage 3D content viewing, but no appropriate method for determination has been proposed.
[0015] Therefore, this invention proposes a method that can actively encourage user U, who has purchased film FL1, to view 3D content. According to the proposed technology of this invention, purchase information is obtained indicating that user U of a terminal device has purchased film FL, and based on usage information indicating that user U has used the 3D application AP for service SA, and the purchase information, predetermined information is provided to user U who purchased film FL1.
[0016] The following embodiments describe the information processing realized by the proposed technology of the present application. According to the information processing of the embodiments, it becomes possible to actively encourage user U, who has purchased the film FL1, to view 3D content.
[0017] [3. Service Model] Prior to the description of the information processing according to the embodiment, an overview of the service model will be described. FIG. 1 is a diagram showing an example of a service model related to the provision of service SA. The solid arrows shown in FIG. 1 indicate the flow of article provision and service provision. The dotted arrows shown in FIG. 1 indicate the flow of consideration and reward for article provision and service provision.
[0018] First, the business operators related to the service model will be described. According to the example of FIG. 1, there may be a brand operator V1 and a management operator V2 among the business operators related to the service model. Further, a service provider SP and an agency SH belong to the brand operator V1.
[0019] The brand operator V1 is in charge of the development of services and products of the brand BR which is its own brand. For example, the user U can purchase 3D content developed by the brand operator V1 via the 3D app AP.
[0020] In the present embodiment, it is assumed that the brand operator V1 is a communication carrier that provides a communication service under the brand BR. The brand operator V1 may issue unique identification information SID to the contract customers who have contracted for the communication service of the brand BR. Further, the brand operator V1 may issue SID not only to the above contract customers but also to the registered customers who have registered as members. That is, SID can be regarded as a user ID issued to the user U who intends to receive the service provided by the brand operator V1 (including service SA).
[0021] The service provider SP may be a central company among the brand operators V1 that is in charge of the management and operation of services and products of the brand BR including service SA. For example, the service provider SP provides the 3D app AP developed by the brand operator V1 to the user U. The user U may download the 3D app AP from a predetermined download site and install it on his / her terminal device.
[0022] Agency SH is a retailer bearing the BR brand name and is an exclusive dealer for brand operator V1. Agency SH sells BR brand services and products. Products here include not only film FL1, but also film FL2, terminal equipment, peripherals for terminal equipment, and accessories used with terminal equipment.
[0023] Furthermore, agency SHs can be divided into physical stores (rSHs) scattered throughout the country and virtual stores (vSHs) such as e-commerce sites and online marketplaces. Physical stores (rSHs) may be established as independent facilities in various locations, or they may be set up as store booths in a corner of a large retail store.
[0024] As shown in Figure 1, the agency SH receives incentives from the service provider SP in exchange for cooperating with the service provider SP in sales. In this way, the service provider SP and the agency SH are in a cooperative relationship.
[0025] Management company V2 possesses various intellectual properties. For example, management company V2 owns 3D content that can be used as 3D products as intellectual property. Therefore, management company V2 not only earns revenue by selling its intellectual property, but also engages in IP business to generate further revenue by collaborating with companies in other industries (for example, by selling or leasing intellectual property to companies in other industries).
[0026] Figure 1 shows an example of a collaboration between management company V2 and service provider SP. According to the example in Figure 1, service provider SP has entered into a license agreement with management company V2 to use V2's intellectual property. In exchange for the license to use the intellectual property, service provider SP pays royalties to management company V2. Service provider SP can then develop its own 3D content using the 3D materials permitted for use by management company V2.
[0027] Furthermore, management company V2 may sell 3D content itself, and in this example, user U may purchase 3D content from management company V2's e-commerce site.
[0028] [4. Regarding the proposed technology] Based on the explanations above, I will now describe the proposed technology related to this application. The proposed technology related to this application can be divided into two patterns: one in which a SID is issued in response to a product purchase at a physical store rSH (passive issuance of SID), and another in which the user U themselves issues a SID to the brand operator V1 (active issuance of SID).
[0029] Figures 2 and 3 illustrate the overview of information processing related to the proposed technology. Here, we show an example where the product purchased by user U is limited to film FL1, and the application used by user U is limited to the 3D application AP.
[0030] [4-1. Overview of Information Processing Related to the Proposed Technology (1)] Figure 2 is a sequence diagram (1) showing an overview of the information processing according to the embodiment. Figure 2 shows the flow of information processing when an SID is issued in response to a product purchase at a physical store rSH. That is, in the example of Figure 2, user U does not have an SID before purchasing a product at the physical store rSH.
[0031] According to the example in Figure 2, the information processing according to the embodiment is realized by the information provision system 1. The information provision system 1 includes a POS device 10, a terminal device 20, and a server device 100.
[0032] The POS device 10 may be a POS register compatible with the POS system installed in the physical store rSH. Since the POS device 10 is installed in the physical store rSH, which is the exclusive store of brand operator V1, it has an issuance function for issuing SIDs. In the physical store rSH, film FL1 may be sold as a set with a specified product, or film FL1 may be sold on its own.
[0033] Terminal device 20 is an information processing terminal used by user U. Terminal device 20 may be, for example, a smartphone, a wearable device, a tablet device, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), etc. In this embodiment, terminal device 20 is assumed to be a smartphone. Furthermore, a 3D application AP is pre-installed on terminal device 20.
[0034] The server device 100 is the central device that performs information processing according to the embodiment. While the terminal device 20 is an edge computer, the server device 100 may be run as a cloud computer.
[0035] Figure 2 shows a scenario where user U goes to a physical store rSH and purchases only film FL1. There may be multiple types of film FL1 depending on the compatible device. User U's terminal device 20 is a compatible device that supports film FL1. Therefore, user U purchases the film FL1 that matches the size of their terminal device 20 from among the multiple types of film FL1.
[0036] For example, when the POS device 10 reads information about film FL1 (e.g., code information), it issues a SID that identifies user U who intends to purchase film FL1 (step S21).
[0037] Although not shown in Figure 2, the SID may be communicated to user U by any means. For example, a store employee at the physical store rSH may verbally inform user U of the SID, or a store employee at the physical store rSH may hand user U a printed document containing the SID. Alternatively, the SID may be sent to the terminal device 20 by email.
[0038] The POS device 10 then transmits a purchase information PIF, including the SID, to the server device 100 (step S22). The purchase information PIF is information indicating that user U has purchased film FL1, and may further include information on the date and time of purchase, information on the physical store rSH, film information (for example, the product name and product code of film FL1), etc.
[0039] The server device 100 stores the purchase information PIF obtained from the POS device 10 in the storage unit 120 as purchase history (step S23). The server device 100 may store the purchase information PIF using SIDs, that is, distinguishing each user U. Here, SID corresponds to purchaser identification information that identifies user U who intends to purchase film FL1 as the purchaser.
[0040] The server device 100 may determine whether the timing for making a suggestion has arrived for each user U who has purchased the film FL1. For example, the server device 100 may determine that the timing for making a suggestion has arrived for each user U who has purchased the film FL1 each time a predetermined period of time has elapsed since the purchase.
[0041] During this predetermined period, user U may view 3D content via the 3D application AP. Viewing 3D content via the 3D application AP requires a SID. Therefore, let's assume that user U, who purchased film FL1, logged into the 3D application AP using terminal device 20 with their own SID.
[0042] In such cases, terminal device 20 accepts SID input in accordance with the control of the 3D application AP (step S24). Login using the SID serves as proof that the 3D application AP has been used.
[0043] Therefore, the terminal device 20 transmits a usage information UIF, which includes the received SID, to the server device 100 (step S25). The usage information UIF is information indicating that user U has used the 3D application AP, and may further include information such as the date and time of use, the terminal ID of the terminal device 20, and application information (for example, information on 3D content viewed via the 3D application AP).
[0044] The server device 100 stores the usage information UIF acquired from the terminal device 20 as usage history in the storage unit 120 (step S26). The server device 100 may store the usage information UIF using SIDs, that is, distinguishing them by user U. Here, SID corresponds to user identification information that identifies user U using the 3D application AP as an application user.
[0045] When the server device 100 determines that the proposed timing has arrived after a predetermined period of time has elapsed, it generates linked information by linking the purchase information PIF and the usage information UIF using the same SID as the key (step S27). Specifically, the server device 100 may generate linked information for each user U, using the SID of that user U as the key.
[0046] Then, the server device 100 provides suggestion information corresponding to the relationship between the linked purchase information PIF and usage information UIF to user U indicated by the SID used as the key (step S28). Specifically, the server device 100 transmits the suggestion information to terminal device 20 having a terminal ID that is paired with the SID used as the key.
[0047] Figure 2 illustrates the information processing flow when user U purchases only film FL1 at a physical store rSH. However, since brand operator V1 is a telecommunications carrier providing communication services under brand BR, film FL1 may be purchased together with (simultaneously with) a mobile device at a physical store rSH bearing brand BR. The following section will use the example from Figure 2 to explain the case where user U purchases film F1 together with a mobile device.
[0048] For example, when using a telecommunications carrier provided by brand operator V1, there are two patterns for purchasing a mobile device: a new contract that includes the purchase of a mobile device, and a change of model to a new mobile device.
[0049] Therefore, for example, when user U enters into a new contract, the POS device 10 may issue a SID to identify user U in step S21. In step S22, the POS device 10 sends purchase information PIF including the SID to the server device 100. In the example of a new contract, this information may include information indicating that film FL1 and a mobile terminal were purchased (purchase date and time information, physical store rSH information, film information, mobile terminal information).
[0050] On the other hand, if user U changes models, user U already has an SID. In this case, step S21 is skipped, and POS device 10 may send a purchase information PIF including the SID to server device 100 in step S22. Also, in the example of changing models, the purchase information PIF may include information indicating that film FL1 and a mobile terminal were purchased (information on the date and time of purchase, information on the physical store rSH, film information, and mobile terminal information).
[0051] In step S21 of Figure 2, an example is shown in which the POS device 10 issues an SID. However, the POS device 10 may also obtain an SID from an external device that has an SID issuing function and transmit the obtained SID to the server device 100. Alternatively, a mobile communication terminal such as a smartphone or tablet may be used instead of the POS device 10. In such cases, the functions of the POS device 10 may be installed on the mobile communication terminal by an application.
[0052] [4-2. Overview of Information Processing Related to the Proposed Technology (2)] Figure 3 is a sequence diagram (2) showing an overview of the information processing according to the embodiment. Figure 3 shows the flow of information processing when user U already has an SID.
[0053] As shown in Figure 3, if user U has, for example, had a SID issued by brand operator V1, user U can purchase goods by logging into the virtual store vSH with that SID. In this way, user U can obtain a SID independently of the POS device 10, so the means of obtaining a SID are not limited in the proposed technology. User U can also purchase goods in the virtual store vSH using a SID previously issued by the POS device 10, for example.
[0054] In the example shown in Figure 3, the information provision system 1 includes a provisioning device 40, a terminal device 20, and a server device 100. On the other hand, in the example shown in Figure 3, the POS device 10 is omitted.
[0055] The providing device 40 may be a server device that controls product purchases in the virtual store vSH. For example, the providing device 40 may have an application that controls the virtual store vSH, in which a physical store rSH is virtually realized, and may control product purchases according to that application. The terminal device 20 and the server device 100 are as described in Figure 2.
[0056] Here, Figure 3 shows a scenario where user U purchases only film FL1 from the virtual store vSH. For example, user U purchases film FL1 that matches the size of their terminal device 20. Alternatively, user U purchases film FL1 while logged into the service provider 40 with their own SID using terminal device 20.
[0057] Therefore, the terminal device 20 transmits the SID to the service provider 40 in response to the login operation (step S31).
[0058] Furthermore, when the user U completes the purchase procedure for film FL1, for example, the providing device 40 sends a purchase information PIF including the SID to the server device 100 (step S32). The purchase information PIF is information indicating that user U has purchased film FL1, and may further include information on the date and time of purchase, information on the physical store rSH, film information (for example, the product name and product code of film FL1), etc.
[0059] From this point onward, the processes corresponding to steps S23 to S28 shown in Figure 2 are executed. Specifically, steps S33 to S38 shown in Figure 3 are the processes corresponding to steps S23 to S28.
[0060] For example, the server device 100 stores the purchase information PIF obtained from the supply device 40 as purchase history in the storage unit 120 (step S33). The server device 100 may store the purchase information PIF using SIDs, that is, distinguishing each user U. Here, SID corresponds to purchaser identification information that identifies user U who intends to purchase film FL1 this time as the purchaser.
[0061] Here, let's assume that user U, who purchased film FL1 during a predetermined period, logged into the 3D application AP using terminal device 20 with their own SID. In this case, terminal device 20 accepts the input of the SID in accordance with the control of the 3D application AP (step S34).
[0062] The terminal device 20 transmits a user information UIF containing the received SID to the server device 100 (step S35). The user information UIF is information indicating that user U used the 3D application AP, and may further include information such as the date and time of use, the terminal ID of the terminal device 20, and application information (for example, information on 3D content viewed via the 3D application AP).
[0063] The server device 100 stores the usage information UIF acquired from the terminal device 20 as usage history in the storage unit 120 (step S36). The server device 100 may store the usage information UIF using SIDs, that is, distinguishing them by user U. Here, SID corresponds to user identification information that identifies user U using the 3D application AP as an application user.
[0064] When the server device 100 determines that the proposed timing has arrived after a predetermined period has elapsed, it generates linked information by linking the purchase information PIF and the usage information UIF using the same SID as the key (step S37). Specifically, the server device 100 may generate linked information for each user U, using the SID of that user U as the key.
[0065] Then, the server device 100 provides suggestion information corresponding to the relationship between the linked purchase information PIF and usage information UIF to user U indicated by the SID used as the key (step S38). Specifically, the server device 100 transmits the suggestion information to terminal device 20 having a terminal ID that is paired with the SID used as the key.
[0066] Now, the information processing related to the proposed technology in this application has been explained using Figures 2 and 3. As described above, according to the proposed technology in this application, purchase information PIF, which indicates that user U purchased film FL1, and usage information UIF, which indicates that user U used the 3D application AP, are linked. As a result, it is possible to determine the usage status of the 3D application AP by user U who purchased film FL1, and thus it becomes possible to proactively encourage user U who purchased film FL1 to view 3D content.
[0067] Furthermore, this proposed methodology will serve as an innovative technological foundation for the telecommunications business, thereby contributing to the achievement of Sustainable Development Goal (SDG) 9, "Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation."
[0068] [5. Server Equipment Configuration] The server device 100 according to the embodiment will be described using Figure 4. Figure 4 is a diagram showing an example of the configuration of the server device 100 according to the embodiment. As shown in Figure 4, the server device 100 has a communication unit 110, a storage unit 120, and a control unit 130.
[0069] (Communications Department 110) The communication unit 110 is implemented, for example, by a NIC (Network Interface Card). For example, the communication unit 110 transmits and receives information between the POS device 10, the terminal device 20, and the service provider 40.
[0070] (Storage unit 120) The storage unit 120 is implemented by, for example, a semiconductor memory element such as RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or optical disc. The storage unit 120 may store, for example, data and programs related to information processing according to the embodiment. Also, as shown in Figure 4, the storage unit 120 may have a purchase information storage unit 121, a usage information storage unit 122, and a 3D content storage unit 123.
[0071] The purchase information storage unit 121 stores purchase information PIF indicating that user U purchased film FL1. The purchase information PIF includes a SID, which is equivalent to purchaser identification information that identifies user U as the purchaser of film FL1. The purchase information PIF may also include information such as the date and time of purchase, information about the physical store rSH, and film information (e.g., the product name and product code of film FL1). The purchase information storage unit 121 may distinguish the SIDs for each use and store the purchase information PIF as a purchase history.
[0072] The usage information storage unit 122 stores usage information UIF indicating that user U has used the 3D application AP. The usage information UIF includes a SID, which is equivalent to user identification information that identifies user U, who uses the 3D application AP, as an application user. The usage information UIF may also include information such as the date and time of use, the terminal ID of the terminal device 20, and application information (for example, information on 3D content viewed via the 3D application AP). The usage information storage unit 122 may distinguish the SID for each use and store the usage information UIF as a purchase history.
[0073] The 3D content storage unit 123 stores 3D content, which is content that can be viewed in 3D, such as exclusive content provided by service SA.
[0074] (Control unit 130) The control unit 130 is implemented by a CPU (Central Processing Unit) or MPU (Micro Processing Unit), etc., which executes various programs (for example, information processing programs according to the embodiment) stored in the storage device inside the server device 100 using RAM as the working area. Alternatively, the control unit 130 can be implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array).
[0075] As shown in Figure 4, the control unit 130 includes an acquisition unit 131, a linking unit 132, a provision unit 133, and a discrimination unit 134, and realizes or executes the information processing functions and operations described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in Figure 4, and other configurations are also possible as long as they perform the information processing described later. Also, the connection relationships of the various processing units in the control unit 130 are not limited to the connection relationships shown in Figure 4, and other connection relationships are also possible.
[0076] (Acquisition part 131) The acquisition unit 131 acquires purchase information PIF indicating that user U has purchased film FL1. For example, when the POS device 10 transmits the purchase information PIF, the acquisition unit 131 may acquire the purchase information PIF from the POS device 10 and then store it in the purchase information storage unit 121. In the example shown in Figure 2, the POS device 10 is equipped with an issuing means for issuing purchaser identification information in response to product purchases at the physical store rSH. Therefore, when user U purchases film FL1 at the physical store rSH, the POS device 10 issues a user ID, which is a user ID that identifies user U, as purchaser identification information. Accordingly, the acquisition unit 131 acquires a purchase information PID that includes the SID and indicates that user U has purchased film FL1 at the physical store rSH.
[0077] As another example, the acquisition unit 131 may acquire the purchase information PIF from the providing device 40 when the providing device 40 transmits the purchase information PIF, and then store it in the purchase information storage unit 121. Alternatively, the acquisition unit 131 may acquire the purchase information PIF from the purchase information storage unit 121 and transmit it to the linking unit 132.
[0078] Furthermore, the acquisition unit 131 acquires usage information UIF indicating that user U has used the 3D application AP. For example, when the terminal device 20 transmits the usage information UIF, the acquisition unit 131 may acquire the usage information UIF from the terminal device 20 and then store it in the usage information storage unit 122. Alternatively, the acquisition unit 131 may acquire the usage information UIF from the usage information storage unit 122 and transmit it to the linking unit 132.
[0079] The issuance means described as being provided by the POS device 10 may also be provided on the server device 100 side.
[0080] (String attachment part 132) The linking unit 132 generates linking information by linking the purchase information PIF and the usage information UIF using the same SID as the key between them. For example, the linking unit 132 may perform the linking when it is determined that the suggestion timing has arrived.
[0081] (Provider 133) The provisioning unit 133 provides predetermined information to user U who purchased film FL1, based on the purchase information PIF and the usage information UIF. Specifically, the provisioning unit 133 provides predetermined information to user U indicated by the SID used in the linking information, based on the linking information generated by the linking unit 132.
[0082] For example, the information provision unit 133 provides information corresponding to the relationship between the purchase information PIF and the usage information UIF as predetermined information. The variations in information provision corresponding to the relationship between the purchase information PIF and the usage information UIF will be explained in more detail.
[0083] For example, if the relationship indicates that the customer has purchased film FL1 but uses the 3D application AP infrequently, the provider unit 133 may provide suggestion information proposing the use of service SA. The provider unit 133 may also include information about exclusive content provided by service SA in the suggestion information.
[0084] For example, if the service provider 133 has purchased film FL1 and frequently uses the 3D application AP, it may provide suggestion information such as the latest 3D content or exclusive content for frequent users. As a result, the server device 100 can further encourage user U to use the 3D application AP.
[0085] For example, if the user U has purchased film F1 and has a history of using the 3D application AP regardless of how often the 3D application AP is used, the provisioning unit 133 may determine, based on the model of the terminal device 20 currently used by the user U, whether or not the terminal device 20 is capable of capturing 3D content (e.g., stereoscopic images or stereoscopic videos). If the terminal device 20 is not capable of capturing 3D content, the provisioning unit 133 may provide suggestion information that proposes a model capable of capturing 3D content. As a result, the server device 100 can make the experience of 3D content more accessible to the user U.
[0086] For example, if the supply unit 133 has purchased film F1 but has no prior experience using the 3D application AP, it may provide suggestion information proposing the installation of the 3D application AP. This suggestion information may also include information on how to use the 3D application AP. As a result, the server device 100 can encourage user U to use the 3D application AP.
[0087] For example, if user U has a history of using the 3D application AP but has not purchased the film F1, the provider unit 133 may presume that user U is not a subscriber to the telecommunications carrier provided by brand operator V1 and may provide suggestion information proposing that user U subscribe to the said telecommunications carrier.
[0088] Furthermore, the means by which the provisioning unit 133 provides the suggestion information to user U are not limited. For example, if user U is using the 3D application AP, the provisioning unit 133 may display the suggestion information on the screen within the 3D application AP, or it may send the suggestion information as an SMS (short message) to the phone number of the terminal device 20 used by user U.
[0089] (Discrimination unit 134) The discrimination unit 134 determines the relationship between the purchase information PIF and the usage information UIF. For example, the discrimination unit 134 determines the relationship between the purchase information PIF and the frequency of use based on the usage information UIF.
[0090] [6. Specific Examples of Information Processing] From here, we will explain specific examples of information processing according to the embodiment using Figures 5 and 6. The examples shown in Figures 5 and 6 correspond to specific examples of the information processing described in Figure 2. That is, Figures 5 and 6 show the flow of information processing when an SID is issued in response to a product purchase at a physical store rSH. In other words, in the examples of Figures 5 and 6, user U does not have an SID before purchasing a product at the physical store rSH.
[0091] [6-1. Specific Example (1)] Figure 5 is a diagram (1) showing a specific example of information processing according to the embodiment. Figure 5 shows a scenario in which user U1 of terminal device 20-1 purchases film FL1 at physical store rSH. In this case, as shown in Figure 5, a store clerk CL at physical store rSH performs a reading operation to read the information (for example, code information) of film FL1.
[0092] When the POS device 10 reads the information from the film FL1, it issues "SU1" as a SID to identify user U1 (step S51). The SID "SU1" may be communicated to user U1 by any means. For example, a store employee CL may verbally tell user U1 the SID "SU1", or the store employee CL may hand user U1 a printed document containing the SID "SU1". Alternatively, the SID "SU1" may be sent to the terminal device 20-1 by email.
[0093] Then, the POS device 10 sends a purchase information PIF containing the SID "SU1" to the server device 100 (step S52). In this example, the purchase information PIF is information indicating that user U1 purchased film FL1, and may further include purchase date and time "TM11", film information "FL#11" (for example, product name, product code, and compatible model information of film FL1), etc.
[0094] The acquisition unit 131 of the server device 100 stores the purchase information PIF acquired from the POS device 10 as purchase history in the purchase information storage unit 121 (step S53). As shown in Figure 5, the acquisition unit 131 may store the purchase information storage unit 121 by associating the purchase date and time "TM11" and film information "FL#11" with the SID "SU1".
[0095] The linking unit 132 of the server device 100 determines whether or not the suggested timing has arrived for user U1. For example, the linking unit 132 may determine that the suggested timing has arrived each time a predetermined period has elapsed since user U1 purchased film FL1.
[0096] In the example shown in Figure 5, it is assumed that during this predetermined period, user U1 viewed 3D content multiple times via the 3D application AP. Specifically, each time user U1 views 3D content, they log in to the 3D application AP with their SID "SU1". In this case, terminal device 20-1 accepts the input of SID "SU1" in accordance with the control of the 3D application AP.
[0097] Therefore, terminal device 20-1 sends a user information UIF containing the received SID "SU1" to server device 100 (step S54). For example, each time terminal device 20-1 receives input of SID "SU1" from user U1, it sends a user information UIF containing the received SID "SU1" to server device 100. Terminal device 20-1 may send the user information UIF if it has authenticated the validity of SID "SU1".
[0098] Furthermore, in such an example, the usage information UIF is information indicating that user U1 used the 3D application AP, and may further include information such as the date and time of use, the terminal ID of terminal device 20-1, and application information (for example, information on 3D content viewed via the 3D application AP).
[0099] Each time the acquisition unit 131 acquires a usage information UIF from the terminal device 20-1, it stores the acquired usage information UIF as a usage history in the usage information storage unit 122 (step S55). Figure 5 shows an example in which the acquisition unit 131 acquires the usage date and time "TM12" and application information "AP#12" as a usage information UIF including the SID "SU1", and stores the usage date and time "TM12" and application information "AP#12" in the usage information storage unit 122 in association with the SID "SU1". Figure 5 also shows another example in which the acquisition unit 131 acquires the usage date and time "TM13" and application information "AP#13" as a usage information UIF including the SID "SU1", and stores the usage date and time "TM13" and application information "AP#13" in the usage information storage unit 122 in association with the SID "SU1".
[0100] When the linking unit 132 of the server device 100 determines that the proposed timing has arrived after a predetermined period has elapsed, it generates linked information by linking the purchase information PIF and the usage information UIF using the SID "SU1" as the key (step S56). As shown in Figure 5, the linked information includes the purchase information PIF and the usage information UIF with the SID "SU1" as the key.
[0101] The discrimination unit 134 then determines the relationship between the purchase information PIF and the user information UIF included in the linked information, that is, the relationship between the purchase information PIF and the usage information UIF using the SID "SU1" as the key (step S57). A threshold condition based on the number of accumulated usage history entries may be used to determine the relationship. In the example in Figure 5, the linking unit 132 determines that the relationship is that the film FL1 was purchased and the 3D application AP is used frequently.
[0102] The provisioning unit 133 may provide suggestion information proposing exclusive content for high-frequency users, in response to the fact that the user has purchased film FL1 and frequently uses the 3D application AP (step S58). The provisioning unit 133 may also provide suggestion information proposing the latest 3D content.
[0103] [6-2. Specific Example (2)] Next, Figure 6 will be explained. Figure 6 is Figure (2) showing a specific example of information processing according to the embodiment. Figure 6 shows a scenario in which user U2 of terminal device 20-2 purchases film FL1 at physical store rSH. In this case, as shown in Figure 6, a store clerk CL at physical store rSH performs a reading operation to read the information (for example, code information) of film FL1.
[0104] When the POS device 10 reads the information from the film FL1, it issues "SU2" as a SID to identify user U2 (step S61). The SID "SU2" may be communicated to user U2 by any means. For example, a store employee CL may verbally tell user U2 the SID "SU2", or the store employee CL may hand user U2 a printed document containing the SID "SU2". Alternatively, the SID "SU2" may be sent to the terminal device 20-2 by email.
[0105] Then, the POS device 10 sends a purchase information PIF containing the SID "SU2" to the server device 100 (step S62). In this example, the purchase information PIF is information indicating that user U2 purchased film FL1, and may further include purchase date and time "TM21", film information "FL#21" (for example, product name, product code, and compatible model information of film FL1), etc.
[0106] The acquisition unit 131 stores the purchase information PIF acquired from the POS device 10 as purchase history in the purchase information storage unit 121 (step S63). As shown in Figure 6, the acquisition unit 131 may store the purchase date and time "TM21" and film information "FL#21" in the purchase information storage unit 121, associating them with the SID "SU2".
[0107] The linking unit 132 determines whether or not the suggested timing has arrived for user U2. For example, the linking unit 132 may determine that the suggested timing has arrived each time a predetermined period has elapsed since user U2 purchased film FL1.
[0108] In the example shown in Figure 6, it is assumed that during this predetermined period, user U2 viewed 3D content multiple times via the 3D application AP. Specifically, user U2 logs in to the 3D application AP with their SID "SU2" each time they view 3D content. In this case, terminal device 20-2 accepts the input of SID "SU2" in accordance with the control of the 3D application AP.
[0109] Therefore, terminal device 20-2 sends a user information UIF containing the received SID "SU2" to server device 100 (step S64). For example, each time terminal device 20-2 receives input of SID "SU2" from user U2, it sends a user information UIF containing the received SID "SU2" to server device 100. Terminal device 20-2 may send the user information UIF if it has authenticated the validity of SID "SU2".
[0110] In addition, in such an example, the usage information UIF is information indicating that user U2 used the 3D application AP, and may further include information such as the date and time of use, the terminal ID of terminal device 20-2, and application information (for example, information on 3D content viewed via the 3D application AP).
[0111] Each time the acquisition unit 131 acquires a usage information UIF from the terminal device 20-2, it stores the acquired usage information UIF as a usage history in the usage information storage unit 122 (step S65). Figure 6 shows an example in which the acquisition unit 131 acquires the usage date and time "TM22" and application information "AP#22" as a usage information UIF including the SID "SU2", and stores the usage date and time "TM22" and application information "AP#22" in the usage information storage unit 122 in association with the SID "SU2". Figure 6 also shows another example in which the acquisition unit 131 acquires the usage date and time "TM23" and application information "AP#23" as a usage information UIF including the SID "SU2", and stores the usage date and time "TM23" and application information "AP#23" in the usage information storage unit 122 in association with the SID "SU2".
[0112] When the linking unit 132 determines that the timing for making a proposal has arrived after a predetermined period has elapsed, it generates linked information by linking the purchase information PIF and the usage information UIF using the SID "SU2" as the key (step S66). As shown in Figure 6, the linked information includes the purchase information PIF and the usage information UIF with the SID "SU2" as the key.
[0113] Then, the discrimination unit 134 determines the relationship between the purchase information PIF and the user information UIF included in the linked information, that is, the relationship between the purchase information PIF and the usage information UIF using the SID "SU2" as the key (step S67). A threshold condition based on the number of accumulated usage history entries may be used to determine the relationship. In the example in Figure 6, the linking unit 132 determines that the relationship is that the user has purchased the film FL1, but has a low frequency of using the 3D application AP.
[0114] The provisioning unit 133 may provide suggestion information proposing the use of service SA, given that it has determined that the customer has purchased film FL1 but does not frequently use the 3D application AP (step S68). For example, the provisioning unit 133 may include information about exclusive content provided by service SA in the suggestion information.
[0115] [7. Variations] The linking unit 132 may determine, based on the purchase information PIF, which protective glass user U has purchased: 3D protective glass i.e., film FL1, which has both stereoscopic viewing and screen protection functions, and 3D protective glass i.e., film FL2, which does not have stereoscopic viewing and only screen protection functions. If user U has purchased film FL1 (the first type of film), the providing unit 133 may provide information corresponding to the usage information UIF. On the other hand, if user U has purchased film FL2 (the second type of film), the providing unit 133 may provide suggestion information proposing the purchase of film FL1 and the use of service SA.
[0116] This point will be explained using Figure 7. Figure 7 is a flowchart showing the information processing related to the modified example.
[0117] The acquisition unit 131 acquires the purchase information PIF (step S701).
[0118] The linking unit 132 determines whether or not it is the proposal timing (step S702). If it is not the proposal timing (step S702; No), the linking unit 132 waits until it becomes the proposal timing.
[0119] When the suggested timing arrives (step S702; Yes), the linking unit 132 determines for each user U which of film FL1 and film FL2 has been purchased, based on the purchase information PIF (step S703).
[0120] The linking unit 132 generates linking information for each user U that has been determined to have purchased film FL1, using the SID of that user U as the key (step S704).
[0121] The provision unit 133 provides suggested information according to the relationship between the purchase information PIF and the usage information UIF (step S705).
[0122] The provisioning unit 133 provides each user U that has been determined to have purchased film FL2 with suggestion information proposing the purchase of film FL1 and the use of service SV (step S706).
[0123] [8. Hardware Configuration] The server device 100 according to the embodiment may be implemented by a computer 1000 having a configuration such as that shown in Figure 8. Figure 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the server device 100 according to the embodiment. The computer 1000 has a CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I / F) 1500, input / output interface (I / F) 1600, and media interface (I / F) 1700.
[0124] The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400, controlling various components. The ROM 1300 stores boot programs executed by the CPU 1100 when the computer 1000 starts up, as well as programs that depend on the computer 1000's hardware.
[0125] The HDD1400 stores programs executed by the CPU1100, as well as data used by such programs. The communication interface1500 receives data from other devices via a predetermined communication network and sends it to the CPU1100, and transmits data generated by the CPU1100 to other devices via the predetermined communication network.
[0126] The CPU 1100 controls output devices such as displays and input devices such as keyboards via the input / output interface 1600. The CPU 1100 acquires data from input devices via the input / output interface 1600. The CPU 1100 also outputs the generated data to output devices via the input / output interface 1600.
[0127] The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700 and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.
[0128] For example, when the computer 1000 functions as a server device 100 according to the embodiment, the CPU 1100 of the computer 1000 realizes the functions of the control unit 130 by executing programs loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800, but as another example, these programs may be obtained from other devices via a predetermined communication network.
[0129] [9. Other] Furthermore, among the processes described in each of the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by known methods. In addition, the processing procedures, specific names, and information including various data and parameters shown in the above document and drawings can be changed at will unless otherwise specified. For example, the various information shown in each figure is not limited to the information shown.
[0130] Furthermore, the components of each illustrated device are functionally conceptual and do not necessarily need to be physically configured as shown. In other words, the specific forms of distribution and integration of each device are not limited to those shown, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads and usage conditions.
[0131] Furthermore, the above embodiments can be combined as appropriate, provided that the processing content is not contradictory.
[0132] Although some embodiments of the present invention have been described in detail above with reference to the drawings, these are illustrative examples, and the present invention can be implemented in various other forms with modifications and improvements based on the knowledge of those skilled in the art, including the embodiments described in the section on the present invention. [Explanation of Symbols]
[0133] 1. Information Provision System 10 POS device 20 Terminal devices 100 Server Devices 120 Storage section 121 Purchase Information Storage Unit 122 Usage information storage unit 123 3D Content Storage Unit 130 Control Unit 131 Acquisition Department 132 String attachment part 133 Provision Department 134 Discrimination part
Claims
1. A means for acquiring purchase information indicating that a user of the terminal device has purchased a film to be placed on the display screen of the terminal device, A means for providing predetermined information to the user who purchased the film, based on usage information indicating that the user used an application corresponding to a service for viewing 3D content on the terminal device, and purchase information. Equipped with, The aforementioned film is a special film corresponding to the aforementioned service. Information provision system.
2. The providing means provides predetermined information to the user who purchased the film, based on linked information that links the purchase information and the usage information using purchaser identification information obtained at the time of purchase of the film and user identification information obtained at the time of use of the application. The information provision system according to claim 1.
3. The aforementioned information provision system includes a POS (Point of Sale) system for the store that sells the film. In response to the purchase of goods at the store, an issuing means for issuing the purchaser identification information is provided. Furthermore, When the user purchases the film at the store, the issuing means issues a user ID to identify the user as the purchaser identification information. The acquisition means acquires purchase information that indicates the user purchased the film at the store, and includes the user ID. The information provision system according to claim 2.
4. The user ID used to identify the user is used to log in to the aforementioned application. The usage information, including the user ID used for login, is stored as usage history. The providing means provides the predetermined information to the user indicated by the user ID used in the linking information, based on the linking information in which the purchase information and the usage information are linked using the same user ID as a key. The information provision system according to claim 3.
5. The providing means provides information corresponding to the relationship between the purchase information and the usage information as the predetermined information. The information provision system according to claim 1.
6. The providing means provides suggestion information proposing the use of the service if the relationship indicates that the film is purchased while the application is used infrequently. The information provision system according to claim 5.
7. The proposed information includes information on dedicated content corresponding to the aforementioned service. The information provision system according to claim 6.
8. The aforementioned purchase information includes, as information about the film, information about compatible models that match the size of the film. The providing means provides suggestion information that proposes other terminal devices more suitable for the service, based on the model of the terminal device currently used by the user, which is estimated based on the information of the compatible models. The information provision system according to claim 1.
9. The aforementioned film is divided into several types according to its function, including at least a first type of film and a second type of film. The providing means controls the provision of the predetermined information depending on which of the first type of film and the second type of film the user has purchased. The information provision system according to claim 1.
10. The first type of film is a film having a three-dimensional display function corresponding to the service, The second type of film is a film that does not have the three-dimensional display function, The aforementioned means of providing is If the user has purchased the first type of film based on the purchase information, the system will provide information corresponding to the usage information as the predetermined information. If the user has purchased the second type of film based on the purchase information, the system provides suggestion information, which includes suggesting the purchase of the first type of film and the use of the service, as the predetermined information. The information provision system according to claim 9.
11. A procedure for obtaining purchase information indicating that a film to be placed on the display screen of a terminal device has been purchased by the user of the terminal device, A provision procedure that provides predetermined information to the user who purchased the film, based on usage information indicating that the user used an application that provides a service for viewing 3D content on the terminal device, and purchase information. Have the computer run it, The aforementioned film is a special film corresponding to the aforementioned service. Information provision program.