Information processing system and program

Abstract

This reduces the burden on the person being interviewed of filling out a medical questionnaire and the burden on the medical facility of creating the questionnaire. [Problem Means] An information processing system for providing an online medical interview service in which a medical interview is conducted on a subject through communication with a terminal device includes an information acquisition unit that acquires information on medical interview forms related to the subject, the medical interview forms being different medical entities or a plurality of different medical interview forms belonging to the same medical entity, an integration processing unit that creates a single integrated medical interview form including each question from the plurality of different medical interview forms and integrates two or more questions that overlap in content from the plurality of different medical interview forms into a single question, and a medical interview processing unit that presents the integrated medical interview form to the subject via the terminal device and accepts input of answers to each question included in the integrated medical interview form from the subject.

Description

[Technical field]

[0001] The present disclosure relates to an information processing system and a program for providing an online medical interview service. [Background technology]

[0002] Conventionally, in medical facilities such as hospitals, clinics, or dispensing pharmacies, medical interviews are conducted in order for medical professionals such as doctors to confirm the symptoms, lifestyle habits, etc., of the person to be interviewed (patient) prior to a medical examination or test. In general, medical interviews are conducted by handing a medical interview sheet to the person to be interviewed to fill it out. Meanwhile, in recent years, information processing systems have been put into practical use that enable the person to be interviewed to electromagnetically fill out a medical interview sheet (online medical interview sheet) using a terminal device such as a smartphone or tablet.

[0003] Patent Document 1 describes a system in which medical interview information relating to the answers of a medical interviewee to each question on a medical interview sheet is shared among multiple staff members in different departments in a hospital. This system includes a server that manages the medical interview information for each medical interviewee, and a terminal device that is connected to the server via a network and that inputs answers to each question on the medical interview sheet and displays the medical interview sheet after input. The server manages the medical interview information by dividing it into a common medical interview sheet that is used in common by all departments and an individual medical interview sheet that is used individually by each department.

[0004] Specifically, in the system described in Patent Document 1, first, when a medical interview subject (visitor) comes to the hospital, at the general reception desk, an input operation is performed using a terminal device to answer each question on a common medical interview form, and the medical interview information obtained at this time regarding the common medical interview form is stored in a server. Next, the medical interview subject is examined by a specialist department (internal medicine, surgery, etc.) according to the symptoms, and at this time, as at the general reception desk, an input operation is performed using a terminal device to answer each question on an individual medical interview form, and the medical interview information obtained at this time regarding the individual medical interview form is stored in a server. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2020-87173 A Summary of the Invention [Problem to be solved by the invention]

[0006] In a conventional information processing system such as that described in Patent Document 1, a common medical questionnaire may be filled out at the general reception desk of a medical facility (hospital), and an individual medical questionnaire may be filled out when receiving treatment at a specialized department of the medical facility. Therefore, a medical facility may force a person to fill out a medical questionnaire twice (or more than twice if the person receives treatment at multiple specialized departments), which may impose a large burden on the person to fill out the medical questionnaire.

[0007] In addition, the medical facility (hospital) needs to manually create in advance a common medical questionnaire to be used at the general reception desk and an individual medical questionnaire to be used in each specialized department, as separate medical questionnaires with no overlapping questions. Since the contents of these medical questionnaires may differ from those of conventional general medical questionnaires, there is also the issue that the burden of creating the common medical questionnaire and the individual medical questionnaires may become large on the medical facility side.

[0008] Therefore, an object of the present disclosure is to provide an information processing system and program capable of reducing the burden on the person being interviewed of filling out a medical questionnaire and the burden on the medical facility of creating the medical questionnaire. [Means for solving the problem]

[0009] An information processing system according to a first aspect of the present disclosure is a system for providing an online medical interview service in which a medical interview is conducted for a medical interview subject through communication with a terminal device. The information processing system includes an information acquisition unit that acquires information on a medical interview form related to the medical interview subject, the medical interview form being different from one medical entity or a plurality of different medical interview forms belonging to the same medical entity, and a unit that creates one integrated medical interview form including each question of the plurality of different medical interview forms. It is a matter ofTwo or more questions that overlap in content among the plurality of different questionnaires are integrated into one question. By doing so, the integrated questionnaire is created. The system includes an integrated processing unit, and a medical interview processing unit that presents the integrated questionnaire to the person being interviewed via the terminal device and receives input of answers to each question included in the integrated questionnaire from the person being interviewed.

[0010] Here, the "subject of medical interview" refers to anyone who visits a medical institution (healthcare facility), including not only patients in the traditional sense of the word, such as those who are ill, but also healthy people (e.g., pregnant women, etc.).

[0011] Moreover, a "medical questionnaire" refers to a document that includes multiple questions for the person being interviewed. A "medical questionnaire" is not limited to a narrowly defined questionnaire for confirming the symptoms, lifestyle, etc., of the person being interviewed, but may also be a questionnaire for confirming the matters the person being interviewed wishes regarding medical care (for example, a pregnant woman's desired birth plan, intentions and key persons for decision-making regarding treatment, and / or basic information such as address, etc.). In other words, a "medical questionnaire" is considered to include such questionnaires.

[0012] A program according to a second aspect of the present disclosure includes a computer for providing an online medical interview service for conducting a medical interview with a medical interview subject through communication with a terminal device, the computer including an information acquisition unit that acquires information on a medical interview form related to the medical interview subject, the medical interview form being a medical interview form belonging to different medical entities or the same medical entity, and a program for creating one integrated medical interview form including each question on the multiple different medical interview forms. It is a matter of Two or more questions that overlap in content among the plurality of different questionnaires are integrated into one question. By doing so, the integrated questionnaire is created. The integrated processing unit functions as a medical interview processing unit that presents the integrated questionnaire to the person being interviewed via the terminal device and receives input of answers to each question included in the integrated questionnaire from the person being interviewed. Effect of the Invention

[0013] According to one aspect of the present disclosure, it is possible to provide an information processing system and a program that can reduce the burden on the person being interviewed of filling out a medical questionnaire and the burden on the medical facility of creating the medical questionnaire. [Brief description of the drawings]

[0014] [Figure 1] FIG. 1 is a diagram illustrating an example of a configuration of an information processing system according to an embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of the configuration of a server device according to the embodiment. [Diagram 3] FIG. 4 is a diagram illustrating an example of information stored in a server device according to an embodiment. [Figure 4] FIG. 11 is a diagram showing an example of a medical questionnaire creation flow of the information processing system according to the embodiment. [Diagram 5] FIG. 13 is a diagram showing an example of a medical questionnaire created by the server device according to the embodiment. [Figure 6] FIG. 2 is a diagram showing an example of a medical interview flow of the information processing system according to the embodiment. [Figure 7] FIG. 7 is a diagram showing a specific example of step S202 (integration process) in FIG. 6. [Figure 8] FIG. 7 is a diagram showing a specific example of step S206 (separation process) in FIG. 6. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0015] An information processing system according to an embodiment will be described with reference to the drawings. In the description of the drawings, the same or similar parts are denoted by the same or similar reference numerals.

[0016] (1) System configuration example FIG. 1 is a diagram showing an example of the configuration of an information processing system 1 according to the present embodiment.

[0017] The information processing system 1 according to this embodiment includes a server device 100 and a plurality of terminal devices 200 (200A, 200B, 200C). The server device 100 and each of the terminal devices 200 are connected to a network 5. The network 5 includes the Internet. The network 5 may include a local area network (LAN) and / or a wide area network (WAN). The server device 100 is capable of communicating with each of the terminal devices 200 via the network 5.

[0018] The server device 100 is an information processing device that executes information processing according to this embodiment. The server device 100 may be a general-purpose computer such as a workstation or a PC, or may be logically realized by cloud computing (distributed computing). In other words, the server device 100 may be configured with one computer or multiple computers.

[0019] In this embodiment, the server device 100 provides an online medical interview service that interviews a medical interviewee (e.g., a patient) through communication with the terminal device 200A. The medical interviewee is not limited to a patient in the original sense of the word, such as a sick person, but refers to a person who visits a medical institution (medical facility), including healthy people. The medical facility may be a hospital, a clinic, a dispensing pharmacy, or the like, but in the following, an example in which the medical facility is a hospital will be mainly assumed.

[0020] Each terminal device 200 is, for example, a smartphone, a tablet terminal device, a wearable terminal device, or a mobile terminal device such as a notebook PC. The terminal device 200 may be a fixed terminal device such as a desktop PC. Each terminal device 200 has a user interface and an interface with the network 5. The user interface includes a display means, an input means (operation input means, a microphone, and / or a camera, etc.), and an output means (a speaker, etc.). The operation input means may include, for example, at least one of a touchpad (which may be a touch panel display), a mouse, and a keyboard. The interface with the network 5 includes at least one of a wired communication interface and a wireless communication interface.

[0021] Each terminal device 200 can use the online medical interview service by communicating with the server device 100. An application (software) for the online medical interview service may be installed in each terminal device 200. Each terminal device 200 (each user) may use the online medical interview service using a general-purpose browser. In addition, the user of each terminal device 200 may have an account for the online medical interview service, and the account information (user information) may be registered in the server device 100. The users include, for example, a medical interview subject, a medical staff member, and a medical interview sheet creator.

[0022] The terminal device 200A is a terminal device 200 used by a medical interview subject such as a patient. The terminal device 200A may be a terminal device 200 provided by a medical facility, but in this embodiment, an example is mainly assumed in which the terminal device 200A is a smartphone or tablet held (owned) by the medical interview subject. In the illustrated example, there is one terminal device 200A and one medical interview subject, but there may be multiple terminal devices 200A and multiple medical interview subjects.

[0023] The terminal device 200B is a terminal device 200 used by a medical professional such as a doctor. A medical professional is a person who performs medical procedures based on answers to a medical questionnaire, and examples of such medical professionals include doctors, nurses, midwives, public health nurses, pharmacists, dentists, dental hygienists, dental technicians, or assistants. Generally, the terminal device 200B is a fixed terminal device 200 installed in a medical facility, but it may also be a portable terminal device 200. In the illustrated example, there is one terminal device 200B and one medical professional, but there may be multiple terminal devices 200A and multiple interview subjects.

[0024] The terminal device 200C is a terminal device 200 used by a medical questionnaire creator. The medical questionnaire creator may be a medical professional or may be a person other than a medical professional. The medical questionnaire creator does not need to create a completely new medical questionnaire for an online medical interview, but may create a medical questionnaire for an online medical interview with contents corresponding to each question of a conventional paper medical questionnaire. In the illustrated example, there is one terminal device 200C and one medical questionnaire creator, but there may be multiple terminal devices 200C and one medical questionnaire creator.

[0025] (2) Example of server device configuration FIG. 2 is a diagram showing an example of the configuration of the server device 100 according to the present embodiment.

[0026] The server device 100 includes a communication unit 110, a storage unit 120, and a processing unit 130. The communication unit 110, the storage unit 120, and the processing unit 130 are connected to each other via a bus or the like (not shown).

[0027] The communication unit 110 communicates with other devices (e.g., terminal device 200) via the network 5 under the control of the processing unit 130. The communication by the communication unit 110 may be wired communication or may include wireless communication. The storage unit 120 includes various memories such as a read only memory (ROM), a random access memory (RAM), and an auxiliary storage device. The programs executed by the processing unit 130 are stored in the ROM and / or the auxiliary storage device of the storage unit 120, for example. The processing unit 130 is configured by one or more processors.

[0028] (2.1) Example of memory configuration In this embodiment, the storage unit 120 includes a user information storage unit 121 , a question information storage unit 122 , a medical questionnaire information storage unit 123 , a completed medical questionnaire storage unit 124 , and a condition information storage unit 125 .

[0029] The user information storage unit 121 stores user information including account information for each user, as shown in FIG. 3(a). The account information includes a user ID. The account information may include a user name, a password, an address, and the like. The account information may be used for user authentication when the user logs in to the online medical interview service. The user information also includes information indicating the role of the corresponding user. The role may be "medical interview subject" or "medical worker". The role may be "medical interview sheet creator" (or "administrator"). Furthermore, when the corresponding user is a medical interview subject, the user information may include medical content information indicating the content of a medical procedure planned for the medical interview subject. The content of a medical procedure is, for example, a treatment content. The content of a medical procedure may include the type of each medical procedure planned for the medical interview subject, for example, surgical treatment, and information on the hospitalization, anesthesia, medication, and the like associated therewith. The content of a medical procedure may include information on a department that has jurisdiction over each medical procedure planned for the medical interview subject, for example, information on a surgery department, an inpatient department, anesthesia department, or pharmacy department.

[0030] The interviewee may register user information when he / she first accesses the online interview service using his / her own terminal device 200A. Alternatively, the medical facility (medical worker) may register the user information. The interviewee may read a two-dimensional code (e.g., QR code (registered trademark)) presented by the medical facility (medical worker) using his / her own terminal device 200A, and obtain address information (URL) encoded in the two-dimensional code to access the online interview service.

[0031] The server device 100 may receive a selection input of information for specifying a plurality of different medical questionnaires to be used for the interviewee from the interviewee (terminal device 200A) or the medical worker (terminal device 200B), and generate a two-dimensional code associated with the specified plurality of different medical questionnaires. That is, the server device 100 may generate a two-dimensional code for each interviewee.

[0032] As shown in FIG. 3(b), the question information storage unit 122 stores information about each of the candidate questions (question candidates) used in the medical questionnaire. The information about the question candidates includes a question ID, question content (text), and answer candidates (answer options). However, if an answer in free text format is requested, there may be no answer candidates (answer options). This information may be registered automatically or semi-automatically, for example, by scanning and character recognition of a conventional medical questionnaire.

[0033] Furthermore, the information on the question candidates may include a question type ID for integrating two or more questions that overlap in content into one question. That is, the same question type ID may be associated with two or more questions that overlap in content. "Overlapping in content" means that the meanings of the questions overlap (including partial overlap) or that the expected answers are the same. The question type IDs of the questions "What is your religion?" and "Are there any restrictions on treatment based on religion?" overlap in content. However, the latter question has a clear intent while the former question does not, so the latter question can be said to be a more preferable question (i.e., a higher quality question).

[0034] Whether questions overlap in content may be automatically determined by natural language processing (which may include AI) and a question type ID may be assigned. For example, a determination based on a word match rate or a determination using a large-scale language model may be used. Whether questions overlap in content may be determined, for example, by an administrator and a question type ID may be assigned. Note that, when automatically determining whether questions overlap in content, whether questions overlap in content may be determined each time during the integration process (process of integrating multiple different questionnaires) described below, in which case the question type ID is not required.

[0035] Furthermore, the information on the question candidates may include question quality information that is generated based on the answers from multiple interview subjects and indicates the quality of the question. The quality of the question may be, for example, whether the question is "good / bad" or "good / average / bad." The question quality information may be assigned based on an evaluation by a medical professional, or may be assigned automatically based on an evaluation using, for example, a large-scale language model.

[0036] 3(c), the medical questionnaire information storage unit 123 stores information on each medical questionnaire created based on the contents of the question information storage unit 122. The information on the medical questionnaire includes a medical questionnaire ID, format information indicating the format of the medical questionnaire (e.g., paper size, etc.), layout information indicating the layout of the medical questionnaire (e.g., positions for writing each question and / or answer, etc.), and question IDs of each question included in the medical questionnaire. Although details will be described later, in this embodiment, the medical questionnaire creator can create a medical questionnaire by selecting a question to be included in the medical questionnaire to be created from among the question candidates in the question information storage unit 122, and there is no need to input the contents of each question as text.

[0037] The completed medical questionnaire storage unit 124 stores information on each completed medical questionnaire including the answers of the interviewee (i.e., a completed medical questionnaire with answers written in), as shown in Fig. 3(d). The completed medical questionnaire information includes a medical questionnaire ID, a user ID (specifically, the user ID of the interviewee who answered the questionnaire), and multiple sets of question IDs and answers to those questions.

[0038] As shown in FIG. 3(e), the condition information storage unit 125 stores condition information for each condition for notifying a medical worker (i.e., a condition related to a condition requiring attention). The condition information includes a condition ID, at least one set of a question ID and a response thereto, and information on the notification content. The condition information may further include information on the notification destination. As an example of a condition, if the answer to the question "Do you smoke?" is "Yes", when this condition is met, the medical worker (terminal device 200B) may be notified with a content such as "Please provide smoking cessation guidance". Also, a set of multiple questions and the responses thereto may be set as a condition.

[0039] The conditions for caution may be set based on the rules set by the government as medical surcharge targets. Since there are a huge number of such rules, medical professionals may overlook them from the completed questionnaires. However, by making it possible to automatically determine and notify medical surcharge targets and cautions based on condition information from the contents of the completed questionnaires, it is possible to prevent oversights.

[0040] (2.2) Example of processing unit configuration 2, the processing unit 130 executes a program (software) stored in the storage unit 120 to realize the functions of a medical questionnaire creation unit 131, an information acquisition unit 132, an integration processing unit 133, a medical interview processing unit 134, a condition determination unit 135, a notification unit 136, a separation processing unit 137, and a question correction unit 138. Each of these units performs information processing using information stored in the storage unit 120 while communicating with the terminal device 200 via the communication unit 110.

[0041] First, an overview of the processing unit 130 according to this embodiment will be described. The information acquisition unit 132 acquires information on a plurality of different questionnaires related to the interviewee that belong to different medical entities or the same medical entity. Specifically, the information acquisition unit 132 acquires information on the plurality of different questionnaires from the questionnaire information storage unit 123. The integration processing unit 133 creates one integrated questionnaire including each question of the plurality of different questionnaires, and integrates two or more questions that overlap in content from the plurality of different questionnaires into one question. The interview processing unit 134 presents the integrated questionnaire to the interviewee via the terminal device 200, and accepts input (i.e., entry) of answers to each question included in the integrated questionnaire from the interviewee. Note that the plurality of different questionnaires and the integrated questionnaire are electronic questionnaires, and input (entry) of answers is performed by electromagnetic means.

[0042] According to the configuration of the processing unit 130 of this embodiment, the medical interview subject only needs to fill out one integrated medical interview form that integrates the questions of the multiple different medical interview forms, which reduces the burden of filling out the medical interview form on the medical interview subject. Also, among the questions of the multiple different medical interview forms, two or more questions that overlap in content are integrated into one question, which prevents the medical interview subject from filling out the same answer, thereby reducing the burden of filling out the medical interview form on the medical interview subject.

[0043] In addition, the medical facility (hospital) only needs to prepare electronic versions of conventional paper questionnaires (i.e., electronic questionnaires with the same content as conventional general paper questionnaires) as the multiple different medical questionnaires, thereby preventing the medical facility from having to bear a large burden in creating each questionnaire (electronic medical questionnaire).

[0044] Therefore, the configuration of the processing unit 130 according to this embodiment can reduce the burden on the interviewee of filling out a medical questionnaire and the burden on the medical facility of creating a medical questionnaire.

[0045] In this embodiment, the different medical entities to which the multiple different medical questionnaires belong may be different departments (e.g., surgery, inpatient department, anesthesiology department, pharmacy department) in one medical facility (hospital). The information acquisition unit 132 acquires information on multiple different medical questionnaires including two or more questionnaires from the different departments. In this case, the integration processing unit 133 creates one integrated medical questionnaire including each question from the two or more questionnaires from the different departments, and integrates two or more questions that overlap in content from the two or more questionnaires from the different departments into one question. This eliminates the need for the interviewee to fill out each questionnaire individually for each questionnaire from the different departments related to him / her, and allows him / her to fill out the questionnaire only once. This reduces the burden on the interviewee of filling out the questionnaires.

[0046] Alternatively, the medical questionnaires may belong to different medical facilities (for example, different hospitals, or a hospital and a pharmacy). The information acquisition unit 132 acquires information on the multiple different medical questionnaires including two or more questionnaires of the different medical facilities. In this case, the integration processing unit 133 creates one integrated medical questionnaire including each question of the two or more questionnaires of the different medical facilities, and integrates two or more questions that overlap in content from the two or more questionnaires of the different medical facilities into one question. This eliminates the need for the medical questionnaire subject to fill out each questionnaire individually for the different medical facilities related to the subject, and allows the medical questionnaire subject to fill out only one questionnaire. This reduces the burden of filling out the questionnaires on the medical questionnaire subject.

[0047] Alternatively, the multiple different medical questionnaires may belong to the same medical entity. For example, the multiple different medical questionnaires may belong to one department in one medical facility. Specifically, multiple different medical questionnaires may be used in the same department when the purpose of the examination is different. The information acquisition unit 132 acquires information on multiple different medical questionnaires belonging to one department in one medical facility. In this case, the integration processing unit 133 creates one integrated medical questionnaire including each question of two or more medical questionnaires of the one department, and integrates two or more questions that overlap in content from the two or more medical questionnaires of the one department into one question. This eliminates the need for the interviewee to fill out each medical questionnaire of the one department related to him / her, and allows him / her to fill out the medical questionnaire only once. This reduces the burden on the interviewee to fill out the medical questionnaire.

[0048] Next, a specific configuration of the processing unit 130 according to this embodiment will be described.

[0049] As described above, the question information storage unit 122 stores information on a plurality of question candidates, each of which is assigned a question ID (see FIG. 3(b)). Upon receiving a selection operation from the questionnaire creator to select a question candidate from the question information storage unit 122, the questionnaire creation unit 131 creates questionnaire information including the question ID and questionnaire ID of each selected question candidate. This allows the questionnaire creator to create the questions for the questionnaire simply by selecting the question candidates as options, and eliminates the need to input each question by text input, thereby reducing the burden on the questionnaire creator in creating the questionnaire.

[0050] The medical questionnaire information storage unit 123 stores (accumulates) information on the medical questionnaire created by the medical questionnaire creation unit 131. The information acquisition unit 132 acquires, from the medical questionnaire information storage unit 123, information on a plurality of different medical questionnaires related to the interview subject and belonging to different medical entities (different departments in this embodiment).

[0051] Here, the information acquisition unit 132 may acquire multiple different medical questionnaires associated with the contents of the medical procedures scheduled for the interviewee, depending on at least one of information indicating the contents of the medical procedures scheduled for the interviewee (see FIG. 3(a)), the contents of the operational input (selection input) by the interviewee to the terminal device 200A, and the contents of the operational input (selection input) by the medical worker to the terminal device 200B. In this case, the interview processing unit 134 may present the interviewee with an integrated medical questionnaire that integrates multiple different medical questionnaires associated with the medical procedures scheduled for the interviewee. This makes it possible to present the interviewee with an integrated medical questionnaire that includes each question of each medical questionnaire appropriate for each interviewee.

[0052] Alternatively, the terminal device 200A may access the access destination (e.g., URL) indicated by the two-dimensional code by reading the two-dimensional code indicating the access destination on the online medical interview service. The information acquisition unit 132 may generate the two-dimensional code according to at least one of information indicating the contents of the medical procedure scheduled for the interviewee (see FIG. 3(a)), the contents of the operation input (selection input) by the interviewee to the terminal device 200A, and the contents of the operation input (selection input) by the medical worker to the terminal device 200B. The medical interview processing unit 134 may acquire a plurality of different medical interview forms associated with the access destination based on receiving an access to the access destination from the terminal device 200. That is, a plurality of different medical interview forms may be associated with the access destination (e.g., URL) indicated by the two-dimensional code. In this way, it is possible for each interviewee to read the two-dimensional code using the terminal device 200A, and present the interviewee with an integrated medical interview form including each question of each medical interview form appropriate for each interviewee.

[0053] In this embodiment, each of the multiple different medical questionnaires related to the interviewee and belonging to different medical entities includes multiple questions, each of which is assigned a question ID (see FIG. 3(c)). The integration processing unit 133 may integrate two or more questions with overlapping question IDs from the multiple different medical questionnaires into one question. In this way, when there are two or more questions that completely match among the multiple different medical questionnaires, the two or more questions can be integrated into one question.

[0054] The integration processing unit 133 may integrate two or more questions that have different question IDs and overlap in content from among the multiple different medical questionnaires into one question. For example, the integration processing unit 133 may identify two or more questions that overlap in content based on the above-mentioned question type ID (see FIG. 3(b)), and integrate the two or more questions into one question. In this way, when there are two or more questions that do not match but overlap in content among the multiple different medical questionnaires, the two or more questions can be integrated into one question.

[0055] As described above, the question information storage unit 122 may store, for each question candidate, question quality information that is generated based on the answers from multiple interview subjects and indicates the quality of the question (see FIG. 3(b)). When integrating two or more questions with different question IDs and overlapping content from multiple different medical questionnaires into one question, the integration processing unit 133 may integrate the two or more questions into the question with the highest quality indicated by the question quality information. In this way, when there are two or more questions that do not match but overlap in content, the two or more questions can be integrated into one question with high quality.

[0056] The condition determination unit 135 determines whether or not the combination of one or more specific questions included in the completed integrated questionnaire and the answers to those questions meets the condition related to the need for caution (see FIG. 3(e)). In response to determining that the combination meets the condition, the notification unit 136 issues a notification including the content associated with the condition to the medical worker. This makes it possible to automatically determine and notify the medical surcharge target, caution, etc. based on the condition information from the contents of the completed questionnaire, preventing missed judgments.

[0057] After the medical interview processing unit 134 receives input of answers to each question included in the integrated medical questionnaire, the separation processing unit 137 reflects the answers to the integrated medical questionnaire in each of the multiple different medical questionnaires, and generates output data for each of the multiple different completed medical questionnaires. The output data for each of the multiple different completed medical questionnaires includes or is associated with completed medical questionnaire information as shown in FIG. 3(d). The output data for each of the multiple different completed medical questionnaires may be PDF (registered trademark) data or printable data (print job data). As a result, even if the interview subject fills out the integrated medical questionnaire only once, it is possible to obtain an output as a general medical questionnaire similar to a conventional paper questionnaire (a questionnaire for each department), and therefore there is no need to significantly change the operation of conventional medical facilities (hospitals).

[0058] As described above, the medical questionnaire information storage unit 123 stores information about each medical questionnaire together with information about the manner in which the questionnaire is filled out by hand, including the format and / or layout (see FIG. 3(c)). The separation processing unit 137 generates output data for each of the multiple different completed medical questionnaires in the corresponding manner (format and / or layout). This makes it possible to obtain output data for each of the multiple different completed medical questionnaires in the same format and / or layout as a conventional paper questionnaire.

[0059] As described above, the question information storage unit 122 may store, for each question candidate, question quality information that is generated based on the answers from a plurality of interview subjects and indicates the quality of the question (see FIG. 3(b)). The question modification unit 138 may modify the content of each question candidate based on the question quality information so as to improve the quality of the question. For example, the question modification unit 138 identifies a question candidate of low quality indicated by the question quality information, and modifies the question content of the identified question candidate so as to clarify and / or specify it. Such modification may be performed automatically, for example, by using a large-scale language model or the like.

[0060] (3) Operation flow example The operation flow of the information processing system 1 according to this embodiment will be described.

[0061] (3.1) Example of flow for creating a medical questionnaire 4 is a diagram showing an example of a medical questionnaire creation flow of the information processing system 1 according to this embodiment. This medical questionnaire creation flow is a flow for creating an electronic medical questionnaire for each department or each medical facility.

[0062] In step S101, the questionnaire creation unit 131 of the server device 100 accepts an operation from the questionnaire creator via the terminal device 200C to select the format and / or layout of the questionnaire to be created, and stores (adds) information on the selected format and / or layout in the questionnaire information storage unit 123 together with the questionnaire ID of the questionnaire to be created.

[0063] In step S102, the medical questionnaire creation unit 131 of the server device 100 accepts a selection operation from the medical questionnaire creator via the terminal device 200C to select a candidate question in the question information storage unit 122 as a question to be added to the medical questionnaire to be created, and stores (adds) the question ID of the selected candidate question in the medical questionnaire information storage unit 123 in association with the medical questionnaire ID of the medical questionnaire to be created.

[0064] In step S103, the medical questionnaire creation unit 131 of the server device 100 checks whether the selection of questions to be included in the medical questionnaire to be created has been completed. If the selection of questions to be included in the medical questionnaire to be created has not been completed (step S103: NO), the medical questionnaire creation unit 131 of the server device 100 returns the process to step S102. On the other hand, if the selection of questions to be included in the medical questionnaire to be created has been completed (step S103: NO), the medical questionnaire creation unit 131 of the server device 100 ends the medical questionnaire creation process.

[0065] 5 is a diagram showing medical questionnaire A for department A of a medical facility as an example of a medical questionnaire created by the medical questionnaire creation unit 131 of the server device 100 according to this embodiment. The created medical questionnaire A includes a plurality of questions each associated with a question ID. The created medical questionnaire A may also include answer candidates associated with each question.

[0066] In the illustrated example, question 1 is question ID #2, question 2 is question ID #5, question 3 is question ID #8, question 3 is question ID #10, question 4 is question ID #13, and question 5 is question ID #15.

[0067] (3.2) Example of medical interview flow FIG. 6 is a diagram showing an example of a medical interview flow of the information processing system 1 according to this embodiment.

[0068] In step S201, the information acquisition unit 132 of the server device 100 acquires from the questionnaire information storage unit 123 information on a plurality of different questionnaires related to the interviewee and belonging to different medical entities (different departments in this embodiment).

[0069] Here, the information acquisition unit 132 of the server device 100 may acquire information on multiple different medical questionnaires associated with the content of a medical procedure planned for the subject of the interview from the medical questionnaire information storage unit 123 based on information indicating the content of the medical procedure.

[0070] The terminal device 200 may read a two-dimensional code indicating an access destination on the online medical interview service, and access the access destination indicated by the two-dimensional code. The information acquisition unit 132 of the server device 100 may acquire information on a plurality of different medical interview forms associated with the access destination from the medical interview form information storage unit 123 of the server device 100, based on receiving an access to the access destination from the terminal device 200.

[0071] In step S202, the integration processing unit 133 of the server device 100 creates a single integrated questionnaire that includes each question from the multiple different questionnaires obtained in step S201, and integrates two or more questions that overlap in content from the multiple different questionnaires obtained in step S201 into a single question.

[0072] Here, each of the multiple different medical questionnaires acquired in step S201 includes multiple questions, each of which is assigned a question ID. The integration processing unit 133 of the server device 100 may integrate two or more questions with the same question ID from the multiple different medical questionnaires into one question.

[0073] The integration processing unit 133 of the server device 100 may integrate, from among the multiple different medical questionnaires, two or more questions that have different question IDs and overlap in content into one question.

[0074] The question information storage unit 122 of the server device 100 may store, for each question candidate, question quality information that is generated based on the answers from multiple interview subjects and indicates the quality of the question. When integrating two or more questions with different question IDs and overlapping contents from multiple different medical questionnaires into one question, the integration processing unit 133 of the server device 100 may integrate the two or more questions into the question with the highest quality indicated by the question quality information.

[0075] In step S203, the medical interview processing unit 134 of the server device 100 presents the integrated questionnaire created in step S202 to the person to be interviewed via the terminal device 200, and accepts answers to each question included in the integrated questionnaire created in step S202 from the person to be interviewed.

[0076] The answered questionnaire storage unit 124 (answer content storage unit) stores the answers to each question by the interviewee together with the user ID of the interviewee. The interview processing unit 134 may inquire of the interviewee whether or not to use (reuse, reuse) the past answers to questions that the interviewee has answered in the past among the questions included in the integrated interview sheet, and may then perform processing to use the past answers stored in the answered questionnaire storage unit 124 again for the questions that have been answered in the past. For example, the interview processing unit 134 may display a message such as "Do you want to automatically input the previous answers to the same questions as last time?" on the terminal device 200A, and automatically input the previous answers when the interviewee selects to automatically input the previous answers. This can further reduce the burden on the interviewee of filling out the interview sheet. The automatically input answers may be changed by the interviewee manually inputting (overwriting).

[0077] In step S204, the condition determination unit 135 of the server device 100 determines whether or not a combination of one or more specific questions included in the integrated questionnaire and the answers thereto meets the condition related to the need for caution. If it is determined that the combination meets the condition (step S204: YES), in step S205, the notification unit 136 of the server device 100 notifies the medical staff member including the content associated with the condition.

[0078] Then, in step S206, after the questionnaire processing unit 134 of the server device 100 accepts input of answers to each question included in the integrated questionnaire, the separation processing unit 137 of the server device 100 reflects the answers to the integrated questionnaire in each of the multiple different questionnaires, and generates output data for each of the multiple different questionnaires that have been answered.

[0079] Here, the questionnaire information storage unit 123 of the server device 100 stores information on each questionnaire together with information on the format and layout in which the questionnaire is to be filled out by hand. The separation processing unit 137 of the server device 100 generates output data for each of the multiple different completed questionnaires in the corresponding format and layout.

[0080] FIG. 7 is a diagram showing a specific example of step S202 (integration process) in FIG.

[0081] In the example shown in Figure 7(a), the information acquisition unit 132 of the server device 100 acquires from the questionnaire information storage unit 123 multiple different questionnaires related to the subject of the medical interview and belonging to different departments, namely, questionnaire A for department A, questionnaire B for department B, and questionnaire C for department C.

[0082] As shown in FIG. 7(b), the integration processing unit 133 of the server device 100 creates a single integrated questionnaire that includes each question from the multiple different questionnaires (questionnaire A, questionnaire B, and questionnaire C) acquired by the information acquisition unit 132, and integrates two or more questions that overlap in content from the multiple different questionnaires acquired by the information acquisition unit 132 into a single question.

[0083] In the illustrated example, questions with question ID #2, question ID #6, question ID #8, and question ID #10 overlap among medical questionnaires A, B, and C. Therefore, the integration unit 133 of the server device 100 integrates the questions with the overlapping question IDs into a single question.

[0084] In the illustrated example, question ID #3 and question ID #5 have different question IDs but are associated with the same question type ID and are therefore overlapping questions in terms of content. Therefore, the integration processing unit 133 of the server device 100 integrates the questions with question ID #3 and question ID #5 into one question (the question with question ID #5 in the illustrated example).

[0085] FIG. 8 is a diagram showing a specific example of step S206 (separation process) in FIG.

[0086] As shown in FIG. 8(a), the medical interview processing unit 134 of the server device 100 receives input of answers to each question included in the integrated medical questionnaire.

[0087] As shown in FIG. 8(b), the separation processing unit 137 of the server device 100 reflects the answers to the integrated questionnaire in each of the multiple different questionnaires (questionnaire A, questionnaire B, and questionnaire C) and generates output data for each of the multiple different completed questionnaires (questionnaire A, questionnaire B, and questionnaire C).

[0088] (4) Other embodiments In the above embodiment, an example has been described in which the medical questionnaire creation unit 131 creates information on a medical questionnaire including the question IDs of each selected question candidate and the medical questionnaire ID based on a selection operation from the medical questionnaire creator to select a question candidate from the question information storage unit 122. This allows the medical questionnaire creator to create questions for the medical questionnaire just by selecting question candidates as options, and eliminates the need to input each question by text input. However, the medical questionnaire creation unit 131 may create information on a medical questionnaire including the question content input by the medical questionnaire creator by text input. The medical questionnaire creation unit 131 may assign a new question ID to such newly input question content and store it in the question information storage unit 122, thereby making the question content reusable.

[0089] In the above embodiment, at least a part of the processing executed by the server device 100 may be changed to be executed by the terminal device 200. In this case, at least a part of each unit included in the processing unit 130 described above may be moved to the terminal device 200, or at least a part of each unit included in the storage unit 120 described above may be moved to the terminal device 200.

[0090] The operational flows and operational examples in the above-described embodiments do not necessarily have to be executed in chronological order according to the order depicted in the flow diagrams. For example, steps in the operations may be executed in an order different from that depicted in the flow diagrams, or in parallel. In addition, some of the steps in the operations may be deleted, and additional steps may be added to the process.

[0091] A program may be provided that causes a computer to execute the operations according to the above-described embodiments. The program may be recorded in a computer-readable medium. Using the computer-readable medium, it is possible to install the program in a computer. Here, the computer-readable medium on which the program is recorded may be a non-transient storage medium. The non-transient storage medium is not particularly limited, and may be, for example, a storage medium such as a CD-ROM or a DVD-ROM.

[0092] As used in this disclosure, the terms "based on" and "depending on" do not mean "based only on" or "depending only on", unless otherwise specified. The term "based on" means both "based only on" and "based at least in part on". Similarly, the term "depending on" means both "based only on" and "depending at least in part on". In addition, the terms "include", "comprise", and variations thereof do not mean including only the items listed, but may include only the items listed, or may include additional items in addition to the items listed. In addition, the term "or" as used in this disclosure is not intended to be an exclusive or. In this disclosure, when articles are added by translation, such as a, an, and the in English, these articles are intended to include the plural unless the context clearly indicates otherwise.

[0093] The above describes the embodiments in detail with reference to the drawings, but the specific configuration is not limited to that described above, and various design changes, etc. are possible without departing from the spirit of the invention.

[0094] (5) Additional Notes The following additional features relate to the above-described embodiment.

[0095] Appendix 1 An information processing system for providing an online medical interview service for conducting a medical interview with a medical interview subject through communication with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the medical interview subject, the information being from different medical entities or from a plurality of different medical questionnaires belonging to the same medical entity; Create a single integrated questionnaire that includes each question from the multiple different questionnaires. It is a matter of Two or more questions that overlap in content among the plurality of different questionnaires are integrated into one question. By doing so, the integrated questionnaire is created. An integration processing unit; a medical interview processing unit that presents the integrated medical interview sheet to the medical interview subject via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the medical interview subject. Information processing system.

[0096] Appendix 2 The different medical entities are different departments within a single medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires for the different departments. 2. An information processing system according to claim 1.

[0097] Appendix 3 The same medical entity is a department within a medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires for the one department. 2. An information processing system according to claim 1.

[0098] Appendix 4 The different medical entities are different medical facilities; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires of the different medical facilities. 2. An information processing system according to claim 1.

[0099] Appendix 5 each of the plurality of different questionnaires includes a plurality of questions, each of which is assigned a question ID; The integration processing unit integrates two or more questions having the same question ID from among the plurality of different medical questionnaires into one question. 5. An information processing system according to any one of claims 1 to 4.

[0100] Appendix 6 each of the plurality of different questionnaires includes a plurality of questions, each of which is assigned a question ID; The integration processing unit integrates two or more questions having different question IDs and overlapping contents from among the plurality of different medical questionnaires into one question. 6. An information processing system according to any one of claims 1 to 5.

[0101] Appendix 7 a separation processing unit that, after the medical interview processing unit receives input of answers to each question included in the integrated medical interview sheet, reflects the answers to the integrated medical interview sheet in each of the plurality of different medical interview sheets and generates output data for each of the plurality of different medical interview sheets that have been answered. 7. An information processing system according to any one of claims 1 to 6.

[0102] Appendix 8 a medical questionnaire information storage unit that stores information about each medical questionnaire together with information about a format and / or layout of the medical questionnaire when the medical questionnaire is to be filled out by hand, The separation processing unit generates the output data for each of the plurality of different completed questionnaires in the corresponding manner. 8. An information processing system according to claim 7.

[0103] Appendix 9 The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the contents of the medical procedures based on at least one of information indicating the contents of the medical procedures planned for the interviewee, the contents of the operation input to the terminal device by the interviewee, and the contents of the operation input to the terminal device by a medical worker. An information processing system according to any one of appendix 1 to 8.

[0104] Appendix 10 the terminal device reads a two-dimensional code indicating an access destination on the online medical interview service, thereby accessing the access destination indicated by the two-dimensional code; The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the access destination based on the reception of the access to the access destination from the terminal device. 10. An information processing system according to any one of claims 1 to 9.

[0105] Appendix 11 a question information storage unit that stores information on a plurality of question candidates each assigned with a question ID; and a medical questionnaire creation unit that creates information about a medical questionnaire including a question ID and a medical questionnaire ID of each selected question candidate based on a selection operation received from a medical questionnaire creator to select a question candidate from the question information storage unit. An information processing system according to any one of appendix 1 to 10.

[0106] Appendix 12 a medical questionnaire information storage unit that stores information about the medical questionnaire created by the medical questionnaire creation unit, The information acquisition unit acquires information on the plurality of different medical questionnaires from the medical questionnaire information storage unit. 12. The information processing system according to claim 11.

[0107] Appendix 13 the question information storage unit stores, for each question candidate, question quality information that is generated based on answers from a plurality of interview subjects and indicates a quality of the question; When integrating two or more questions having different question IDs and overlapping contents from among the plurality of different medical questionnaires into one question, the integration processing unit integrates the two or more questions into a question having the highest quality indicated by the question quality information. 13. The information processing system according to claim 11 or 12.

[0108] Appendix 14 the question information storage unit stores, for each question candidate, question quality information that is generated based on answers from a plurality of interview subjects and indicates a quality of the question; The method further includes a question correction unit that corrects the content of each question candidate based on the question quality information so as to improve the quality of the question. 14. An information processing system according to any one of appendixes 11 to 13.

[0109] Appendix 15 a condition determination unit that determines whether or not a combination of one or more specific questions included in the integrated questionnaire and the answers thereto satisfies a condition related to the need for caution; and a notification unit that notifies a medical worker of a content corresponding to the condition in response to the determination that the combination satisfies the condition. An information processing system according to any one of appendix 1 to 14.

[0110] Appendix 16 A response content storage unit is further provided for storing the response content of the interviewee to each question together with the user ID of the interviewee, The medical interview processing unit inquires of the medical interviewee whether or not to reuse the contents of the past answers to questions that the medical interviewee has previously answered among the questions included in the integrated medical interview sheet, and then performs a process of reusing the contents of the past answers stored in the answer content storage unit for the questions that have been previously answered. An information processing system according to any one of appendix 1 to 15.

[0111] Appendix 17 a computer for providing an online medical interview service for conducting a medical interview with a medical interview subject by communicating with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the medical interview subject, the information being from different medical entities or from a plurality of different medical questionnaires belonging to the same medical entity; Create a single integrated questionnaire that includes each question from the multiple different questionnaires. It is a matter of Two or more questions that overlap in content among the plurality of different questionnaires are integrated into one question. By doing so, the integrated questionnaire is created. An integration processing unit; a medical interview processing unit that presents the integrated medical interview sheet to the medical interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the medical interviewee; to function as program. [Explanation of symbols]

[0112] 1: Information processing system 5: Network 100: Server device 110: Communications Department 120: Storage section 121: User information storage unit 122:Question information storage unit 123: Medical questionnaire information storage unit 124: Medical questionnaire storage section 125: Condition information storage unit 130: Processing section 131: Medical Questionnaire Creation Department 132: Information acquisition department 133: Integrated processing unit 134: Medical interview processing unit 135: Condition judgment section 136:Notification Department 137: Separation processing section 138:Question correction section 200: Terminal device

Claims

1. An information processing system for providing an online medical interview service for conducting a medical interview with a medical interview subject through communication with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the medical interview subject, the information being from different medical entities or from a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated questionnaire including each question of the plurality of different questionnaires by integrating two or more questions that overlap in content from the plurality of different questionnaires into one question to create the integrated questionnaire; a medical interview processing unit that presents the integrated medical interview sheet to the medical interview subject via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the medical interview subject. Information processing system.

2. the different medical entities are different departments within a single medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires for the different departments. The information processing system according to claim 1 .

3. the same medical entity is a department within a medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires for the one department. The information processing system according to claim 1 .

4. The different medical entities are different medical facilities; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires of the different medical facilities. The information processing system according to claim 1 .

5. each of the plurality of different medical questionnaires includes a plurality of questions, each of which is assigned a question ID; The integration processing unit integrates two or more questions having the same question ID from among the plurality of different medical questionnaires into one question. The information processing system according to any one of claims 1 to 4.

6. each of the plurality of different medical questionnaires includes a plurality of questions, each of which is assigned a question ID; The integration processing unit integrates two or more questions having different question IDs and overlapping contents from among the plurality of different medical questionnaires into one question. The information processing system according to any one of claims 1 to 4.

7. a separation processing unit that, after the medical interview processing unit receives input of answers to each question included in the integrated medical interview sheet, reflects the answers to the integrated medical interview sheet in each of the plurality of different medical interview sheets and generates output data for each of the plurality of different medical interview sheets that have been answered. The information processing system according to any one of claims 1 to 4.

8. a medical questionnaire information storage unit that stores information on each medical questionnaire together with information on the manner in which the medical questionnaire is to be filled out by hand, the information including a format and / or layout of the medical questionnaire; The separation processing unit generates the output data for each of the plurality of different completed questionnaires in the corresponding manner. The information processing system according to claim 7.

9. The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the contents of the medical procedures based on at least one of information indicating the contents of the medical procedures planned for the interviewee, the contents of the operation input to the terminal device by the interviewee, and the contents of the operation input to the terminal device by a medical worker. The information processing system according to any one of claims 1 to 4.

10. the terminal device reads a two-dimensional code indicating an access destination on the online medical interview service, thereby accessing the access destination indicated by the two-dimensional code; The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the access destination based on the reception of the access to the access destination from the terminal device. The information processing system according to any one of claims 1 to 4.

11. a question information storage unit that stores information on a plurality of question candidates each assigned with a question ID; and a medical questionnaire creation unit that creates information about a medical questionnaire including a question ID and a medical questionnaire ID of each selected question candidate based on a selection operation received from a medical questionnaire creator to select a question candidate from the question information storage unit. The information processing system according to any one of claims 1 to 4.

12. a medical questionnaire information storage unit that stores information about the medical questionnaire created by the medical questionnaire creation unit, The information acquisition unit acquires information on the plurality of different medical questionnaires from the medical questionnaire information storage unit. The information processing system according to claim 11.

13. the question information storage unit stores, for each question candidate, question quality information that is generated based on answers from a plurality of interview subjects and indicates a quality of the question; When integrating two or more questions having different question IDs and overlapping contents from among the plurality of different medical questionnaires into one question, the integration processing unit integrates the two or more questions into a question having the highest quality indicated by the question quality information. The information processing system according to claim 11.

14. the question information storage unit stores, for each question candidate, question quality information that is generated based on answers from a plurality of interview subjects and indicates a quality of the question; The method further includes a question correction unit that corrects the content of each question candidate based on the question quality information so as to improve the quality of the question. The information processing system according to claim 11.

15. a condition determination unit that determines whether or not a combination of one or more specific questions included in the integrated questionnaire and the answers thereto satisfies a condition related to the need for caution; and a notification unit that notifies a medical professional of a content associated with the condition in response to the determination that the combination satisfies the condition. The information processing system according to any one of claims 1 to 4.

16. A response content storage unit is further provided for storing the response content of the interviewee to each question together with the user ID of the interviewee, The medical interview processing unit inquires of the medical interviewee whether or not to reuse the contents of the past answers to questions that the medical interviewee has previously answered among the questions included in the integrated medical interview sheet, and then performs a process of reusing the contents of the past answers stored in the answer content storage unit for the questions that have been previously answered. The information processing system according to any one of claims 1 to 4.

17. a computer for providing an online medical interview service for conducting a medical interview with a medical interview subject by communicating with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the medical interview subject, the information being from different medical entities or from a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated questionnaire including each question of the plurality of different questionnaires by integrating two or more questions that overlap in content from the plurality of different questionnaires into one question to create the integrated questionnaire; a medical interview processing unit that presents the integrated medical interview sheet to the medical interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the medical interviewee; to function as program.

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