Station service system, 1st parent operation console, 2nd parent operation console, and program

Abstract

To monitor more surely other corners in a station service system.SOLUTION: A station service system of the embodiment includes a ticket gate at a first corner, a ticket gate at a second corner, a ticket gate at a third corner, a first parent console that is installed at the first corner to monitor the ticket gate at the first corner and monitor the ticket gate at the third corner, a second parent console that is installed at the second corner to monitor the ticket gate at the second corner, and a child console installed at the third corner. When the child console receives from the first parent console a notification of inability to monitor the ticket gate at the third corner, or when a communication abnormality occurs with the first parent console, sends a monitoring request notification regarding the ticket gate at the third corner to the second parent console. Upon receiving the monitoring request notification, the second parent console starts monitoring the ticket gate at the third corner if the ticket gate at the third corner is in a monitorable state.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] An embodiment of the present invention relates to a station service system, a first master operation console, a second master operation console, and a program. [Background technology]

[0002] Large stations (railroad stations) often have multiple ticket gates. Each ticket gate is equipped with a ticket gate (automatic ticket gate) and an operation console for monitoring (monitoring, controlling, operating, etc.) the ticket gate. An operation console is installed at each corner, and the ticket gate can be remotely operated via a communication line.

[0003] Recently, technology for monitoring other corners has also been proposed. In other words, the console can monitor not only the ticket gates at its own corner (e.g., a manned corner) but also the ticket gates at other corners (e.g., unmanned corners). In this case, in conventional technology, the console and the other corner to be monitored are associated one-to-one in a parent-child relationship. Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the above-mentioned conventional technology, there are cases where the operator console cannot monitor other corners, and there is room for improvement.

[0005] Therefore, the present invention has been made in consideration of the above-mentioned circumstances, and has an objective of providing a station service system, a first parent operation console, a second parent operation console, and a program that can more reliably monitor other corners. [Means for solving the problem]

[0006] A station service system according to an embodiment includes a ticket gate at a first corner, a ticket gate at a second corner, and a ticket gate at a third corner of a station, a first parent operation console installed at the first corner and monitoring the ticket gate at the first corner and the ticket gate at the third corner, a second parent operation console installed at the second corner and monitoring the ticket gate at the second corner, and a child operation console installed at the third corner. When the child operation console receives a notification from the first parent operation console that the ticket gate at the third corner cannot be monitored, or when a communication error occurs with the first parent operation console, the child operation console transmits a monitoring request notification regarding the ticket gate at the third corner to the second parent operation console. When the second parent operation console receives the monitoring request notification, it starts monitoring the ticket gate at the third corner if it is in a monitoring state for the ticket gate at the third corner. [Brief description of the drawings]

[0007] [Figure 1] FIG. 1 is an overall configuration diagram of a station service system according to an embodiment. [Diagram 2] FIG. 2 is a functional block diagram of the operator console according to the embodiment. [Diagram 3] FIG. 3 is an external view showing the operation panel of the operation console according to the embodiment. [Figure 4] FIG. 4 is a sequence diagram showing a first processing example of each operator console in the embodiment. [Diagram 5] FIG. 5 is a sequence diagram showing a second processing example of each operator console in the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0009] 1 is an overall configuration diagram of a station service system S according to an embodiment. In this embodiment, a railway station is assumed to have a plurality of corners, namely, corner A (first corner), corner B (second corner), and corner C (third corner). As an example, corners A and B are manned corners, and corner C is an unmanned corner.

[0010] The station service system S includes a server 1, operation consoles 2a, 2b, and 2c (hereinafter referred to as "operation console 2" when no distinction is made), and ticket gates 3a, 3b, and 3c (hereinafter referred to as "ticket gates 3" when no distinction is made). They are connected to each other so that they can communicate with each other via an in-house LAN (Local Area Network) 6.

[0011] The server 1 is a computer device, and performs various controls, setting data management, data collection, etc. for the operation console 2 and the ticket gate 3.

[0012] When a person (such as a passenger) passes through the ticket gate 3, the ticket gate 3 transmits the judgment result to the operation console 2 in the corresponding corner. The operation console 2 tallys up and stores the judgment results.

[0013] Furthermore, when an abnormality occurs, the ticket gate 3 transmits an abnormality occurrence notification to the operation console 2 of the own corner or another corner. When the operation console 2 receives the abnormality occurrence notification, it displays the fact on the screen.

[0014] In the conventional technology, when monitoring other corners, the console and the other corners to be monitored are associated in a one-to-one parent-child relationship. However, this means that there are cases where the console cannot monitor other corners (for example, when the console is busy monitoring its own corner or when there is a communication error), so there is room for improvement.

[0015] Therefore, the following describes a technique for more reliably monitoring other corners. Specifically, in monitoring other corners, multiple parent consoles (console 2a, console 2b) are set to monitor corner C, which is the monitoring target. This allows, for example, even if the main parent console 2a is unable to monitor corner C, the sub parent console 2b can continue to monitor corner C instead. This will be described in detail below.

[0016] At least one ticket gate 3a and an operation console 2a (first parent operation console) are installed at corner A. The operation console 2a monitors the ticket gate 3a and also monitors a ticket gate 3c at corner C.

[0017] At least one ticket gate 3b and an operation console 2b (second parent operation console) are installed in corner B. The operation console 2b is configured to be able to monitor the ticket gate 3b and also monitor the ticket gate 3c in corner C in place of the operation console 2a.

[0018] One or more ticket gates 3c and an operation console 2c (child operation console) are installed in corner C. The operation console 2c is capable of communicating with the operation console 2a and the operation console 2b.

[0019] When the operator console 2c receives a notification from the operator console 2a that monitoring is not possible regarding the ticket gate 3c in corner C, or when an abnormality occurs in communication with the operator console 2a, the operator console 2c sends a monitoring request notification regarding the ticket gate 3c in corner C to the operator console 2b.

[0020] The operator console 2a transmits a monitoring inability notification regarding the ticket gate 3c at corner C to the operator console 2c in at least one of the following cases (1) to (3), for example.

[0021] (1) When operating the screen for monitoring the ticket gate 3a at Corner A (2) When an abnormality occurs at ticket gate 3a at corner A that requires action (3) When the amount of communication data of the ticket gate 3a at corner A is equal to or greater than a predetermined threshold value

[0022] Then, when the operator console 2b receives a monitoring request notification from the operator console 2c, if the ticket gate 3c at corner C is in a state where monitoring is possible (for example, if the above-mentioned conditions (1) to (3) are not satisfied for the own corner (corner B)), the operator console 2b starts monitoring the ticket gate 3c at corner C.

[0023] 2 is a functional block diagram of the operator console 2 according to the embodiment. The operator console 2 includes a CPU (Central Processing Unit) 21, a storage device 22, a display device 23, an input device 24, and a communication device 25. These are connected to each other via an internal bus 26 so as to be able to communicate with each other.

[0024] The CPU 21 performs processes such as various settings for the ticket gate 3, writing / reading data to / from tickets and IC (Integrated Circuit) cards, and charging in accordance with programs stored in the storage device 22. The storage device 22 stores programs related to the setting processes, charging processes, and the like.

[0025] The display device 23 is, for example, a touch panel display, and displays monitor images of the ticket vending machine and various messages related to setting operations of the ticket gate 3. The input device 24 constitutes an operation panel integrated with the display device 23, and accepts various operations by station staff. The communication device 25 is connected to the in-house LAN 6 and communicates with the ticket gate 3, the server 1, and the ticket gate 5.

[0026] 3 is an external view showing the operation panel of the operation console 2 of the embodiment. The operation panel includes an input device 24 including a numeric keypad, and a display device 23. The display device 23 displays monitor images captured by a monitor camera, various messages related to communication with the server 1 and the ticket gate 3, and the like.

[0027] Next, a first processing example of each operator console 2 will be described. Fig. 4 is a sequence diagram showing a first processing example of each operator console 2 in the embodiment. First, in step S11, the operator console 2a monitors corner A and corner C (monitoring other corners).

[0028] Next, in step S12, it is assumed that the operator console 2a is in a monitoring disabled state (for example, the above-mentioned (1) to (3)) with respect to the corner C. Then, in step S13, the operator console 2a transmits a monitoring disabled notification to the operator console 2c.

[0029] Next, the operator console 2c, which has received the monitoring disable notification from the operator console 2a, transmits a monitoring request notification regarding the ticket barrier 3c at corner C to the operator console 2b in step S14.

[0030] Next, when the operator console 2b receives the monitoring request notification from the operator console 2c, if the operator console 2b is in a state where monitoring is possible for the ticket gate 3c at corner C (for example, if the above-mentioned conditions (1) to (3) for its own corner (corner B) are not satisfied), the operator console 2b sends a monitoring approval response for the ticket gate 3c at corner C to the operator console 2c in step S15, and starts monitoring corner C (monitoring other corners) in step S16.

[0031] Next, in step S17, the operator console 2c cuts off communication with the operator console 2a.

[0032] Next, a second processing example of each operator console 2 will be described. Fig. 5 is a sequence diagram showing a second processing example of each operator console 2 in the embodiment. First, in step S21, the operator console 2a monitors the corner A and also monitors the corner C (monitoring other corners).

[0033] Next, it is assumed that a communication error occurs between the operator console 2a and the operator console 2c in step S22. Then, in step S23, the operator console 2c detects the communication error with the operator console 2a.

[0034] Next, in step S24, the operator console 2c transmits a monitoring request notification regarding the ticket gate 3c at corner C to the operator console 2b.

[0035] Next, when the operator console 2b receives the monitoring request notification from the operator console 2c, if the operator console 2b is in a state where monitoring is possible for the ticket gate 3c at corner C (for example, if the above-mentioned conditions (1) to (3) are not satisfied for its own corner (corner B)), the operator console 2b sends a monitoring approval response for the ticket gate 3c at corner C to the operator console 2c in step S25, and starts monitoring corner C (monitoring other corners) in step S26.

[0036] In this way, according to the station service system S of this embodiment, in other corner monitoring, multiple parent operation consoles (operation console 2a, operation console 2b) are set to monitor the corner C to be monitored. As a result, even if the main parent operation console 2a becomes unable to monitor the corner C, the sub parent operation console 2b can continue to monitor the corner C in its place, thereby making it possible to more reliably monitor the other corners.

[0037] In this case, examples of the monitoring unavailable state of the main parent console 2a include the above-mentioned (1) to (3).

[0038] The programs executed by each operator console 2 of this embodiment can be provided by recording them in an installable or executable format file on a computer-readable recording medium such as a CD (Compact Disc)-ROM (Read Only Memory), a flexible disk (FD), a CD-R (Recordable), a DVD (Digital Versatile Disk), etc. The programs executed by each operator console 2 of this embodiment may also be provided or distributed via a network such as the Internet.

[0039] Although an embodiment of the present invention has been described, this embodiment is presented as an example and is not intended to limit the scope of the invention. This novel embodiment can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the scope of the invention and its equivalents described in the claims.

[0040] For example, the number of parent consoles 2 set for one child corner in other corner monitoring is not limited to two, but may be three or more. [Explanation of symbols]

[0041] 1...server, 2...operation console, 3...ticket gate, 6...in-house LAN, 21...CPU, 22...storage device, 23...display device, 24...input device, 25...communication device, 26...internal bus, S...station service system.

Claims

1. The first corner ticket gate, the second corner ticket gate, and the third corner ticket gate of the station, a first master console installed at the first corner and configured to monitor the ticket gate at the first corner and the ticket gate at the third corner; A second master console installed at the second corner and monitoring the ticket gate at the second corner; a child console installed at the third corner, When the child console receives a notification of inability to monitor the ticket gate at the third corner from the first parent console, or when a communication abnormality occurs with the first parent console, the child console transmits a notification of a request to monitor the ticket gate at the third corner to the second parent console; In a station service system, when the second master console receives the monitoring request notification, if the ticket gate at the third corner is in a state where monitoring is possible, the second master console starts monitoring the ticket gate at the third corner.

2. The first parent console includes: When the screen for monitoring the ticket gate at the first corner is being operated, In the event that an abnormality occurs in the ticket gate at the first corner that requires action, A station service system as described in claim 1, wherein the monitoring inability notification regarding the ticket gate at the third corner is sent to the sub-operation console at least in one of the following cases: when the amount of communication data of the ticket gate at the first corner is equal to or greater than a predetermined threshold value.

3. The first corner ticket gate, the second corner ticket gate, and the third corner ticket gate of the station, a first master console installed at the first corner and configured to monitor the ticket gate at the first corner and the ticket gate at the third corner; a second parent console that is installed at the second corner and is configured to monitor the ticket gate at the second corner and to be able to monitor the ticket gate at the third corner instead of the first parent console; A child console installed at the third corner, the first parent console in a station service system comprising: When the screen for monitoring the ticket gate at the first corner is being operated, In the event that an abnormality occurs in the ticket gate at the first corner that requires action, a first parent console that transmits a notification of inability to monitor the ticket gate at the third corner to the child console at least in one of the following cases: when the amount of communication data of the ticket gate at the first corner is equal to or greater than a predetermined threshold value;

4. The first corner ticket gate, the second corner ticket gate, and the third corner ticket gate of the station, a first master console installed at the first corner and configured to monitor the ticket gate at the first corner and the ticket gate at the third corner; A second master console installed at the second corner and monitoring the ticket gate at the second corner; A second parent console in a station service system including a child console installed at the third corner, When the child console receives a notification of inability to monitor the ticket gate at the third corner from the first parent console, or when a communication abnormality occurs with the first parent console, the child console transmits a notification of a request to monitor the ticket gate at the third corner to the second parent console; The second parent operation console, when receiving the monitoring request notification, starts monitoring the ticket gate at the third corner if monitoring is possible for the ticket gate at the third corner.

5. The first corner ticket gate, the second corner ticket gate, and the third corner ticket gate of the station, a first master console installed at the first corner and configured to monitor the ticket gate at the first corner and the ticket gate at the third corner; A second master console installed at the second corner and monitoring the ticket gate at the second corner; A program applied to a station service system including a child operation console installed at the third corner, a function of transmitting a monitoring request notification regarding the ticket gate at the third corner to the second parent console when the child console receives a monitoring inability notification regarding the ticket gate at the third corner from the first parent console or when a communication abnormality occurs with the first parent console; A program for realizing a function of starting monitoring of the ticket gate at the third corner when the second parent console receives the monitoring request notification and if monitoring of the ticket gate at the third corner is possible.

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