Information processing system and information processing method

Abstract

To provide an information processing system and an information processing method which make it possible to execute preparation for disaster according to types of natural disaster at normal times, and capable of reducing damage from the natural disaster at an emergency.SOLUTION: An information processing system includes: a disaster occurrence detection unit which detects occurrence of a natural disaster in a user registered region; and a safety confirmation unit which confirms safety of users in an emergency in which occurrence of a natural disaster is detected in the user registered region by the disaster occurrence detection unit. The information processing system further includes a normal time contents providing unit which provides users with contents for reducing damages in an emergency, in normal times where occurrence of a natural is not detected in the user registered region by the disaster occurrence detection unit.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing system and an information processing method for processing information related to disaster prevention against natural disasters. [Background technology]

[0002] Conventionally, when a natural disaster such as an earthquake or heavy rain occurs in a certain area, information processing systems capable of acquiring safety information and location information of users in the area via a mobile terminal, etc. These systems make it possible to acquire information related to the safety of users more reliably and quickly (for example, see Patent Documents 1 and 2).

[0003] The technologies shown in Patent Documents 1 and 2 above are mainly used by users of the technologies when natural disasters occur. However, it is difficult for users to suppress the damage caused by natural disasters using only the above technologies. In addition, in order for users to take actions that can suppress damage when a natural disaster occurs, it is effective to prepare for the occurrence of natural disasters in peacetime, and it is required to take measures such as acquiring information and knowledge related to natural disasters and preparing supplies in peacetime, for example. In other words, if an information processing system capable of processing information related to disaster prevention both when a natural disaster occurs (hereinafter also referred to as "emergency") and in peacetime can be used, damage in emergency situations can be more effectively reduced. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6121673 [Patent Document 2] Patent No. 5629282 Summary of the Invention [Problem to be solved by the invention]

[0005] The technology disclosed herein has been made in consideration of the above circumstances, and its purpose is to provide an information processing system and an information processing method which, in peacetime, enables preparations for disaster prevention according to the type of natural disaster, and, in times of emergency, enables the reduction of damage caused by natural disasters. [Means for solving the problem]

[0006] The present disclosure for solving the above problems is as follows: a disaster occurrence detection unit that detects that a natural disaster has occurred in a registered area of ​​a user; a safety confirmation unit that confirms the safety of the user in an emergency in which the disaster occurrence detection unit detects the occurrence of a natural disaster in the registered area of ​​the user; An information processing system comprising: During peacetime when the disaster occurrence detection unit has not detected the occurrence of the natural disaster in the registered area of ​​the user, a peacetime content providing unit that provides the user with content for reducing damage in the event of an emergency, The present invention also includes an information processing system characterized by further comprising:

[0007] The information processing system according to the present disclosure can be used by any registered user in both emergency and peacetime situations. The content provided by the peacetime content providing unit in the information processing system is intended to reduce damage in emergency situations, and the use of the content by users reduces awareness of disaster prevention measures against natural disasters. It is possible to acquire knowledge and awareness of disaster prevention during peacetime, when the occurrence of natural disasters tends to be more severe, and prepare for emergencies. In addition, as a mode in which the disaster occurrence detection unit detects the occurrence of a natural disaster, a condition for determining that a natural disaster has occurred may be set as a numerical value, and the occurrence of a natural disaster may be detected based on the numerical value. For example, if the type of natural disaster is an earthquake, the occurrence of an earthquake may be detected based on a seismic intensity of a predetermined value or more.

[0008] In the present disclosure, the content provided by the peacetime content providing unit may include disaster prevention education content for increasing the user's knowledge level regarding disaster prevention, and stockpile management content for managing stockpiles at the user's base and / or home. This allows the user to accumulate knowledge regarding disaster prevention during peacetime, thereby promoting mental preparation, and at the same time, promote physical preparation for the occurrence of a natural disaster by promoting stockpiles.

[0009] In the present disclosure, the disaster prevention education content may include a disaster prevention information providing service that provides information about disaster prevention to the user, and a disaster prevention examination service that examines the user's knowledge level about disaster prevention. This allows the user to easily acquire knowledge about disaster prevention and objectively evaluate the knowledge level.

[0010] In addition, in the present disclosure, the stockpile management content may include a preparation information providing service that provides information on the type and amount of stockpiles to be prepared at the base and / or home of the user, and an update information providing service that provides information on updates to the stockpiles prepared at the base and / or home of the user. This makes it possible to easily grasp the type and amount of stockpiles required in an emergency, and to maintain the stockpiles in a state before their expiration date, thereby making it possible to appropriately maintain the quality of the stockpiles.

[0011] In addition, in the present disclosure, the stockpile management content may be divided into stockpile items to be used at the base and / or home of the user and carry-out items to be taken out and used during an evacuation, and the stockpile may be managed by dividing the stockpile into stockpile items to be used at the base and / or home of the user and carry-out items to be taken out and used during an evacuation. In this way, during an evacuation when it tends to be difficult to make calm decisions, it is possible to evacuate by taking out only the carry-out items as stockpile, and it is possible to prevent unnecessary taking-out.

[0012] In addition, in the present disclosure, the device further includes an evacuation assistance unit that assists the user in evacuating during the emergency, and the evacuation assistance unit can provide a hazard map providing service that provides a hazard map, a shelter guidance service that provides information to guide the user to an appropriate shelter, and a disaster information providing service that provides information on the natural disaster, and the content of at least one of the hazard map providing service, the shelter guidance service, and the disaster information providing service may be changed depending on the type of the natural disaster. In this way, the user can evacuate to a shelter while more reliably ensuring his or her own safety depending on the type of the natural disaster.

[0013] In addition, in the present disclosure, an evacuation assistance unit that assists the user in evacuating in the event of an emergency may be further provided, and in the event of an emergency, both assistance in the evacuation of the user by the evacuation assistance unit and confirmation of the safety of the user by the safety confirmation unit may be executed. This makes it possible to more reliably reduce damage to the user and more reliably confirm the safety of the user in the event of an emergency.

[0014] In the present disclosure, the timing of the evacuation assistance unit assisting the user in evacuation and the safety confirmation unit confirming the user's safety may be changed depending on the type or severity of the natural disaster. Here, the timing includes both the concept of elapsed time and the sequence. According to this, for example, in the case of a natural disaster with a higher urgency, the safety confirmation unit may be changed. It will be possible to implement optimal safety measures depending on the type or severity of a natural disaster, such as prioritizing assistance with evacuation over confirmation.

[0015] In addition, the present disclosure may further include a user information acquisition unit that acquires information on the user's state with respect to the content provided by the peacetime content provision unit, and the content of the evacuation assistance for the user provided by the evacuation assistance unit may be changed based on the information on the user's state acquired by the user information acquisition unit. This makes it possible to provide more appropriate safety measures in an emergency in accordance with the level of knowledge and awareness of disaster prevention that the user has acquired in peacetime.

[0016] In the present disclosure, the evacuation assistance unit may provide a hazard map providing service that provides a hazard map, a shelter guidance service that provides information to guide the user to an appropriate shelter, and a disaster information providing service that provides information on natural disasters, the content provided by the peacetime content providing unit may include disaster prevention education content that enhances the user's knowledge level on disaster prevention and stockpiling management content that manages stockpiling at the user's base and / or home, the state of the user with respect to the content provided by the peacetime content providing unit may be the level of the user's knowledge on disaster prevention and / or the completeness of the stockpiling, and the content of the assistance for the user's evacuation by the evacuation assistance unit may be at least any of the hazard map, the information to guide the user to an appropriate shelter, and the information on natural disasters. This makes it objectively clear how much knowledge and awareness the user has of disaster prevention in peacetime, and makes it possible to provide safety measures in an emergency that are tailored to the user's level of knowledge and awareness.

[0017] In addition, the present disclosure for solving the above problems is as follows: a disaster occurrence detection step of detecting that a natural disaster has occurred in a registered area of ​​the user; a safety confirmation step of confirming the safety of the user in an emergency in which a natural disaster has been detected in the disaster occurrence detection step in the registered area of ​​the user; An information processing method comprising: In the disaster occurrence detection step, during peacetime when the occurrence of the natural disaster in the registered area of ​​the user is not detected, a peacetime content providing step of providing the user with content for reducing damage in the emergency; The present invention may further include an information processing method.

[0018] By applying the information processing method according to the present disclosure to information processing systems other than the information processing system according to the present disclosure, it is possible to acquire disaster prevention knowledge and awareness during peacetime, when awareness of disaster prevention against natural disasters tends to fade, and prepare for emergencies.

[0019] In the present disclosure, the content provided in the peacetime content providing step may include disaster prevention education content for increasing the user's knowledge level regarding disaster prevention, and stockpile management content for managing stockpiles at the user's base and / or home. This allows the user to promote mental preparation by stockpiling disaster prevention knowledge during peacetime, and at the same time, promote physical preparation for the occurrence of a natural disaster by stockpiling.

[0020] In the present disclosure, the disaster prevention education content may include a disaster prevention information providing service that provides information about disaster prevention to the user, and a disaster prevention examination service that examines the user's knowledge level about disaster prevention. In this way, in the peacetime content providing step, knowledge about disaster prevention can be easily acquired, and the knowledge level can be objectively evaluated.

[0021] In the present disclosure, the stockpile management content may include a preparation information providing service that provides information on the type and amount of stockpiles to be prepared at the base and / or home of the user, and an update information providing service that provides information on updating the stockpiles prepared at the base and / or home of the user. This makes it possible to easily grasp the type and amount of stockpiles required in an emergency in the peacetime content providing process, and to maintain the stockpiles in a state before their expiration date, thereby making it possible to appropriately maintain the quality of the stockpiles.

[0022] In the present disclosure, the stockpile management content may be managed by dividing the stockpile into stockpile items intended for use at the base and / or home of the user and carry-out items intended for use in evacuation. In this way, in the peacetime content providing process, it is possible to prepare for evacuation in an emergency, and to take out only carry-out items as stockpile items when it is difficult to make calm decisions during evacuation, thereby making it possible to prevent unnecessary carrying.

[0023] In addition, the present disclosure further includes an evacuation assistance step of assisting the user in evacuation in the emergency, and the evacuation assistance step can provide a hazard map providing service that provides a hazard map, a shelter guidance service that provides information for guiding to an appropriate shelter, and a disaster information providing service that provides information on the natural disaster, and the content of at least one of the hazard map providing service, the shelter guidance service, and the disaster information providing service can be changed according to the type of the natural disaster. According to this, in the evacuation assistance step, the user can perform evacuation activities to a shelter while more reliably ensuring his or her own safety according to the type of the natural disaster.

[0024] In addition, the present disclosure may further include an evacuation assistance step of assisting the evacuation of the user in the emergency, and in the emergency, both the assistance of the evacuation of the user in the evacuation assistance step and the safety confirmation of the user in the safety confirmation step may be executed. This makes it possible to achieve both a more reliable reduction in damage to the user and a more reliable confirmation of the user's safety in the emergency.

[0025] In addition, in the present disclosure, the timing of assisting the evacuation of the user in the evacuation assistance step and confirming the safety of the user in the safety confirmation step may be changed depending on the type or severity of the natural disaster. This makes it possible to implement optimal safety measures depending on the type or severity of the natural disaster.

[0026] In addition, the present disclosure may further include a user information acquisition step of acquiring information on the user's state with respect to the content provided in the peacetime content provision step, and the content of the evacuation assistance for the user in the evacuation assistance step may be changed based on the information on the user's state acquired in the user information acquisition step. This makes it possible to provide more appropriate safety measures in an emergency in accordance with the level of knowledge and awareness of disaster prevention that the user has acquired in peacetime.

[0027] In the present disclosure, the evacuation assistance step can provide a hazard map providing service that provides a hazard map, a shelter guidance service that provides information for guiding to an appropriate shelter, and a disaster information providing service that provides information on natural disasters, and the content provided in the peacetime content providing step includes disaster prevention education content that enhances the user's knowledge level regarding disaster prevention and stockpile management content that manages stockpiles at the user's base and / or home, and the user's state with respect to the content provided in the peacetime content providing step is The content of the assistance for the user's evacuation in the evacuation assistance step may be at least any of the hazard map, the information for guiding to an appropriate evacuation shelter, and the information on natural disasters. This makes it possible to objectively clarify how much knowledge and awareness the user has of disaster prevention in peacetime, and to provide safety measures in an emergency that are suited to the user's level of knowledge and awareness.

[0028] The above means for solving the problems can be used in combination with each other whenever possible. Effect of the Invention

[0029] According to the technology disclosed herein, in peacetime, it is possible to carry out disaster prevention preparations according to the type of natural disaster, and in times of emergency, it is possible to reduce damage caused by natural disasters. [Brief description of the drawings]

[0030] [Figure 1] FIG. 1 is a schematic diagram for explaining a procedure for using an information processing system according to an embodiment. [Diagram 2] FIG. 2 is a schematic diagram illustrating an example of a response form for confirming the safety of a user, which is a content provided in an emergency by the information processing system according to the embodiment. [Diagram 3] FIG. 3 is a schematic diagram illustrating a hardware configuration of an information processing system according to an embodiment. [Figure 4] FIG. 4 is a block diagram of a functional configuration of the information processing system according to the embodiment. [Diagram 5] FIG. 5 is a schematic diagram illustrating a correlation between content provided to a terminal in peacetime and emergency-oriented content provided to a terminal in an emergency by the information processing system according to the embodiment. [Figure 6]6A to 6C are diagrams illustrating an example of a display screen on a terminal of a content provided to the terminal in normal times by the information processing system according to the embodiment. [Figure 7] FIG. 7 is a flowchart illustrating a procedure of an information processing method using the information processing system according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0031] [Example] Hereinafter, an information processing system 1 and an information processing method according to an embodiment of the present invention will be described in detail with reference to the drawings. Note that the information processing system 1 and the information processing method according to the embodiment of the present disclosure are not intended to be limited to the following configurations.

[0032] <Relationship diagram> First, the procedure for using the information processing system 1 according to the embodiment will be described with reference to FIG. 1. Note that the information processing system 1 often has an organization (corporation) such as a company as a contract target, and in this embodiment, the description will be given on the assumption that the company is the contract target. The user 2 who actually uses the information processing system 1 is assumed to be, for example, an employee of the company that is the contract target. Note that, as described above, in FIG. 1, an example will be described in which the user 2 who is an employee uses the information processing system 1 to enable management of disaster prevention preparation status against natural disasters and safety confirmation in emergencies within the company, but the contract target may be an organization other than a company as long as it is composed of multiple people, and the user 2 is not limited to an employee. The user 2 can use the information processing system 1 via a portable terminal 21 such as a smartphone owned by the user 2, and the terminal 21 may be one that the user 2 uses privately or one that is provided by the company. Also, FIG. 1 shows a simplified example of one user 2 and a terminal 2 1, there are, of course, a plurality of users 2 who use the information processing system 1 and a plurality of terminals 21 that are used when using the information processing system 1.

[0033] As a procedure for using the information processing system 1, first, the contract manager 3 applies for use to the secretariat 4, which is the entity responsible for the operation and management of the information processing system 1. When the application for use is approved, the secretariat 4 issues an account that is essential for using the information processing system 1 and provides it to the contract manager 3. Here, the contract manager 3 is, for example, a person in charge of an organization of a company (such as a general manager or a section manager) or a manager of a base (such as a factory manager or an area manager). The contract manager 3 registers the user 2 by linking the user 2 to at least one of the organization or the base. This makes it easier to manage the usage status and utilization rate of the information processing system 1 by the user 2. Here, in this embodiment, the organization refers to each group when a plurality of people in the entire company are grouped based on a predetermined common goal, and the base refers to each location in the entire company including affiliated companies. In other words, registering the user 2 by linking the user 2 to the organization means positioning the user 2 in a predetermined group, and registering the user 2 by linking the user 2 to a base means positioning the user 2 in a predetermined location. When a user 2 is registered in association with at least one of an organization or a base, the secretariat 4 can provide the terminal 21 of the user 2 with content intended for use in peacetime, in emergency situations, or both.

[0034] The following three patterns can be given as patterns for setting the base to which the user 2 is associated in the terminal 21. The first method is to set the address of the base itself as the base. For example, if the address of the base is Shizuoka City, it is possible to set Shizuoka City as the base. This makes it easy to identify the base to which the user 2 belongs, and in the event of an emergency, it is possible to use the base as a guide for contacting the user. The second method is to manually set another location as the base by the user 2. For example, even if the user 2 is currently at the base, it is possible to set a home other than the base as the base. This makes it possible to increase the degree of freedom in setting the base. The third method is to automatically set the current location indicated by the position information of the terminal 21 as the base. This makes it possible to register the current location of the user 2 without the trouble of switching the base, since the base is automatically switched to the other region when the user moves to another region for a business trip or the like and is caught up in a natural disaster in that region. It is also possible to switch between these three setting patterns.

[0035] <Content example> An example of the above content will be described with reference to Fig. 2. Fig. 2 is a schematic diagram showing an example of an answer form for confirming the safety of user 2, which is content provided by the information processing system 1 (more specifically, the safety confirmation unit 16 shown in Fig. 4 below) in an emergency. This answer form is provided to the terminal 21 of user 2 who is in an area where a natural disaster has occurred or who has been determined to be in that area. As an example of the answer form, in addition to one for answering the degree of injury of user 2 caused by the natural disaster as shown in Fig. 2, there are also ones for answering the current location of user 2 and the degree of damage to the house of user 2. Such answer forms are provided for the number of questions set by the secretariat 4 (three questions in the example of Fig. 2), but this number of questions may be changeable by the contract manager 3.

[0036] As a prerequisite for providing the answer form shown in FIG. 2, first, a condition is set for automatically delivering information that a natural disaster has occurred to the terminal 21. The information processing system 1 (more specifically, the disaster occurrence detection unit 12 shown in FIG. 4 below) detects the occurrence of a natural disaster based on that condition. For example, if the type of natural disaster is an earthquake, a seismic intensity of a predetermined value or more can be set as a condition for automatically delivering information to the terminal 21, and it is possible to indicate that an earthquake has occurred with a seismic intensity of the predetermined value or more. In addition to earthquakes, other types of natural disasters include tsunamis, eruptions, typhoons, landslides, designated river floods, and record-breaking short-term heavy rains. Hereinafter, in this embodiment, earthquakes may be exemplified as a type of natural disaster.

[0037] In the event of an emergency, a service to support the evacuation activities of user 2 may be provided to terminal 21 along with the answer form shown in FIG. 2 depending on the type of natural disaster. An example of such a service is a service that provides a route to a registered evacuation shelter in peacetime based on the location information of terminal 21. The order in which the answer form and the service to support the evacuation activities of user 2 are provided to terminal 21 does not matter. For example, if the answer form is provided after the service to support the evacuation activities of user 2 is provided, it is possible to first reliably guarantee the safety of user 2 before confirming his / her safety.

[0038] After the answer form is automatically distributed, when the user 2 answers and submits the answer form, the answer form is collected under the contract manager 3. The contract manager 3 can tally up and list the answer results. The contract manager 3 can also send reminders to the terminals 21 of the users 2 who have not yet answered the answer form. The above content is specifically shown in Figs. 4 and 5 below.

[0039] Furthermore, the safety confirmation may be performed not only in emergency situations but also in peacetime. This allows user 2 to conduct rehearsals for when a disaster occurs in peacetime, and to prepare for disaster prevention in peacetime. Note that an answer form different from the answer form provided in emergency situations shown in FIG. 2 may be provided in peacetime. Also, in peacetime, the distribution target of the answer form (i.e., one of multiple terminals 21), the answer content, the date and time of provision, etc. may be set in advance, and the answer form may be provided to terminal 21 immediately or at a scheduled date and time.

[0040] <Configuration> FIG. 3 is a schematic diagram showing a hardware configuration of an information processing system 1 according to an embodiment. As described above in FIG. 1, the secretariat 4 mainly operates and manages the information processing system 1, and when the application for use by the contract manager 3 is approved, the user 2 and the contract manager 3 can use the information processing system 1. The information processing system 1 runs on a management server 41 owned by the secretariat 4. The management server 41 is not limited to being owned by the secretariat 4 itself, and may be provided on a cloud. In addition, the terminal owned by the contract manager 3 has the same configuration as the terminal 21 owned by the user 2, and is therefore omitted from FIG. 3.

[0041] The terminal 21 for the user 2 is configured to include a CPU 211, a RAM 212, a ROM 213, an auxiliary storage device 214 such as an SD card, a communication means 215 connected to a communication means 415 of the management server 41, an operation means 216 such as a touch panel, and a display means 217 such as a display. The communication means 215 may have a function to access the management server 41 via a mobile phone communication network such as LTE (Long Term Evolution) in addition to a NIC (Network Interface Controller) for accessing the management server 41 via a wireless LAN access point or the like. Also, as in FIG. 1, one terminal 21 is illustrated in FIG. 3 as an example, but naturally, a plurality of terminals 21 may be present.

[0042] On the other hand, the management server 41 is a computer comprising a CPU 411, a RAM 412, a ROM 413, an auxiliary storage device 414 such as a HDD, and a communication means 415. The hardware configuration of the management server 41 is similar to that of the terminal 21, but differs from that of the terminal 21 in that it does not necessarily have to comprise an operation means 216 and a display means 217. The CPU 411 is a central processing unit, and controls the RAM 412 and the auxiliary storage device 414 by processing commands and data expanded in the RAM 412, etc. The RAM 412 is a main storage device, and is controlled by the CPU 411, and stores various commands and Data is written and read. The auxiliary storage device 414 is a non-volatile storage device, and various programs and data that require long-term storage are stored therein. The secretariat 4 can provide the above-mentioned contents from the management server 41 to the terminal 21 via the communication means 415, 215. The sharing and transmission between the communication means 215, 415 is two-way, and the user 2 can transmit information from the terminal 21 to the management server 41 via the communication means 215, 415.

[0043] FIG. 4 is a block diagram showing a functional configuration of the information processing system 1 according to the embodiment. An example of each functional configuration of the information processing system 1 will be described in order with reference to FIG. 4. The location information acquisition unit 11 acquires location information of the terminal 21 via a global positioning system (GPS) of the terminal 21. The disaster occurrence detection unit 12 detects that a natural disaster has occurred in a registered area based on natural disaster information issued by an organization that specializes in weather data such as the Japan Meteorological Agency 5 and an area registered by the user 2 when using the information processing system 1 (which may be location information of the terminal 21 acquired by the location information acquisition unit 11). The disaster area identification unit 13 identifies the area where the natural disaster has occurred based on the natural disaster information detected by the disaster occurrence detection unit 12. With these functional configurations, the information processing system 1 acquires the registered area of ​​the user 2, determines or estimates whether the user 2 is staying in the area where the natural disaster has occurred, and, if it is determined or estimated that the user 2 is staying, is capable of displaying information related to the natural disaster on the display means 217 of the terminal 21.

[0044] As described above, the information processing system 1 can be utilized even in peacetime. The peacetime content providing unit 14 can provide the terminal 21 with disaster prevention related content according to the type and severity of a natural disaster in peacetime. Specifically, such content includes disaster prevention education content for increasing the disaster prevention knowledge level of the user 2, and stockpile management content for managing stockpiles at the base or home of the user 2. Details are shown in Figs. 5 to 6 below.

[0045] The content provided by the peacetime content providing unit 14 can be edited and registered by the user 2. For example, in the case of disaster prevention education content, the learning situation and achievement rate can be updated by answering questions that ask about the knowledge level of disaster prevention. The storage unit 15 stores the content thus edited and registered in the auxiliary storage device 414 of the management server 41 as information on the state of the user 2. This makes it possible to measure the degree to which the user 2 is making preparations for emergencies in peacetime. This degree may be specifically quantified by calculation by the CPU 411 of the management server 41. This makes it easier to objectively grasp the degree to which the user 2 is making preparations for emergencies in peacetime.

[0046] When the disaster occurrence detection unit 12 and the disaster area identification unit 13 notify the user of an emergency, the safety confirmation unit 16 provides the terminal 21 with the answer form described above in Fig. 2, thereby confirming the safety of the user 2. The information related to the safety of the user 2 acquired by the safety confirmation is also stored in the storage unit 15 as information related to the condition of the user 2. The safety confirmation unit 16 may also confirm the safety of the user 2 by referring to the location information of the terminal 21 acquired by the location information acquisition unit 11.

[0047] Similarly to the safety confirmation unit 16, when the disaster occurrence detection unit 12 and the disaster area identification unit 13 notify the user 2 of an emergency, the evacuation assistance unit 17 also refers to the location information of the terminal 21 acquired by the location information acquisition unit 11 and provides the terminal 21 with a service to assist in the evacuation of the user 2. Specifically, such services include a hazard map provision service that provides a hazard map, an evacuation shelter guidance service that provides information to guide users to a registered evacuation shelter in peacetime, and a disaster information provision service that provides information on natural disasters. The hazard map provision service, for example, provides a map of alert areas for natural disasters distributed by each local government across Japan. The service superimposes the information on the map. The evacuation shelter guidance service is a service that provides a map showing the shortest and safest route to the evacuation shelter based on, for example, real-time location information of the terminal 21. The disaster information provision service is a service that carefully selects information related to natural disasters posted on, for example, a social networking service (SNS), displays it in a timeline format, and provides a map showing the location related to the information. The content of any of these services may be changeable depending on the type of natural disaster. This makes it possible to more appropriately assist the evacuation of the user 2 in an emergency.

[0048] As described above, in an emergency, both the safety confirmation unit 16 confirms the safety of the user 2 and the evacuation assistance unit 17 assists the user 2 in evacuation. The timing at which these emergency content or other emergency content is provided to the terminal 21 may be determined according to the type and degree of a natural disaster. Here, the timing includes both the concept of elapsed time and order. For example, when the type of natural disaster is an earthquake, a disaster prevention instruction manual showing regulations and precautions regarding disaster prevention, an evacuation assistance service, and an answer form for safety confirmation may be provided to the terminal 21 in this order, and when the type of natural disaster is a designated river flood, an evacuation assistance service, a disaster prevention instruction manual, and an answer form for safety confirmation may be provided to the terminal 21 in this order. This enables the user 2 to take optimal safety measures according to the type and degree of a natural disaster.

[0049] Furthermore, the safety confirmation of user 2 by the safety confirmation unit 16 and the evacuation assistance of user 2 by the evacuation assistance unit 17 may be capable of sharing information among a plurality of users 2 for the purpose of mutual assistance. Furthermore, the information processing system 1 may be provided with a function that enables location information to be shared between user 2 and his / her family by user 2 inviting his / her family to an application that operates the information processing system 1, and a function that enables communication between user 2 and his / her family through chat. This makes it possible for user 2 to obtain information related to a natural disaster that he / she was not aware of from a third party.

[0050] The user information acquisition unit 18 acquires information on the state of the user 2 with respect to the contents of the content provided by the peacetime content provision unit 14 from the storage unit 15. Here, examples of indicators for measuring the state of the user 2 include the level of knowledge and awareness of the user 2 regarding disaster prevention, and the completeness of stockpiling. The evacuation assistance unit 17 changes the content of evacuation assistance based on the information on the state of the user 2 acquired by the user information acquisition unit 18. For example, if the information on the state of the user 2 indicates that the user 2 has little knowledge of disaster prevention against natural disasters, a method of evacuation activity that anyone can practice is provided, whereas if the information indicates that the user 2 has a lot of knowledge of disaster prevention against natural disasters, a method of evacuation activity that is a little more difficult, such as rescuing others and providing evacuation guidance, is provided. This makes it possible to provide more appropriate safety measures in an emergency in accordance with the level of knowledge and awareness of disaster prevention that the user 2 has acquired in peacetime.

[0051] <Relationship diagram> FIG. 5 is a schematic diagram showing the correlation between content provided to terminal 21 in peacetime by information processing system 1 according to the embodiment and content provided to terminal 21 in emergency situations (hereinafter referred to as "content for emergency situations"). The content provided by peacetime content providing unit 14 is edited and registered by user 2 in peacetime, and the edited and registered content obtained at that time is used for editing other content, or used for creating content for emergency situations in emergency situations. For example, when user 2 registers an evacuation shelter in peacetime in step S11, in emergency situations, it is possible to check the evacuation status of family members based on the location information of terminal 21 owned by user 2's family members. If the location information of terminal 21 indicates that the evacuation shelter set by user 2 is close to the location information of terminal 21, the evacuation status of family members is confirmed. In step S22, it is also possible to confirm a route to a shelter based on the location information of the user 2 in the event of an emergency. The route to the shelter may be displayed as a hazard map in order to increase safety.

[0052] In step S12, the user 2 can read an instruction manual on disaster prevention against natural disasters in normal times and acquire knowledge about disaster prevention. Based on this knowledge, in step S23, for example, if an earthquake occurs while the user 2 is at home, the user 2 can take appropriate risk avoidance measures without panicking, such as hiding under a desk until the shaking stops. In addition, in step S13, the user 2 can grasp the contents of the stockpiles necessary for evacuation activities in normal times, and in step S14, the user 2 can confirm and manage the stockpiles in normal times. Stockpiles can be roughly divided into stockpiles intended for use by the user 2 at his / her base or home, and take-out items intended for use when evacuation. In step S15, the user 2 can confirm and manage the take-out items so that the user 2 can evacuate without panicking when an earthquake occurs. This makes it possible to immediately take out the take-out items in step S24, for example, even if an earthquake occurs, and to perform smooth evacuation activities. In addition, the route to the evacuation shelter confirmed in step S22 is useful in performing smooth evacuation activities in step S24. In this way, it is possible for user 2 to make mental preparations during peacetime by accumulating knowledge about disaster prevention, and at the same time, it is possible to make physical preparations for the occurrence of a natural disaster by stockpiling, etc.

[0053] <Content example> 6A to 6C are diagrams showing an example of a display screen on the terminal 21 of the content provided to the terminal 21 in peacetime by the information processing system 1 according to the embodiment. FIG. 6A shows a disaster prevention instruction manual that explains guidelines for action when a natural disaster occurs. FIG. 6A shows an example of an explanation of actions to be taken if one is in the living room or kitchen of one's home when an earthquake occurs, which enables one to acquire knowledge about disaster prevention against natural disasters including earthquakes in peacetime and to perform evacuation activities without panicking in the event of an emergency. Here, the content shown in FIG. 6A corresponds to the disaster prevention information provision service in the present disclosure.

[0054] FIG. 6B also shows questions for testing the level of knowledge and awareness of user 2 regarding disaster prevention. This makes it possible to measure the level of proficiency in disaster prevention, to impart knowledge, to improve literacy, and to objectively evaluate the level. An index of proficiency is, for example, the rate of correct answers in the test, and it can be said that the higher the rate of correct answers in the test, the higher the level of knowledge and awareness of user 2 regarding disaster prevention. Here, the content shown in FIG. 6B corresponds to the disaster prevention test service in the present disclosure. FIG. 6C also shows a site where stockpiles necessary for evacuation activities can be registered and managed. In FIG. 6C, water is shown as an example of stockpiles, and the quantity required for evacuation activities, trivia, etc. are also displayed. In addition, multiple types of buttons (three types in the example of FIG. 6C) for moving to an EC (Electronic Commerce) site may be set so that immediate purchases can be made via the Internet. In addition, the service may have a function of sounding an alert when the expiration date of the stockpile is approaching in order to properly maintain the quality of the stockpile, and may also have a function of including a list for updating purchased stockpile, and evaluating the stockpile as being more complete as the list includes more purchased stockpile. Here, the content shown in FIG. 6C corresponds to the preparation information providing service and the update information providing service in this disclosure.

[0055] 7 is a flowchart showing the procedure of an information processing method using the information processing system 1 according to the embodiment. In this flowchart, first, in step S101, the location information acquisition unit 11 acquires location information of the terminal 21 owned by the user 2 who has registered to use the information processing system 1. In step S102, the disaster occurrence detection unit 12 detects the location of the terminal 21 owned by the user 2 who has registered to use the information processing system 1. The occurrence of a natural disaster is detected in step S102. Here, step S102 corresponds to the disaster occurrence detection step in the present disclosure. Next, in step S103, the disaster area identification unit 13 identifies the area in which the natural disaster occurred based on the natural disaster detected in step S102. When a natural disaster occurs, a notice is issued to the effect that an emergency has occurred, and in step S104, the safety confirmation unit 16 confirms the safety of the residents and the evacuation assistance unit 17 assists in evacuation. As described above, the timing of implementation may be changed depending on the type and extent of the natural disaster. Here, step S104 corresponds to the safety confirmation step and the evacuation assistance step in the present disclosure.

[0056] In addition, in step S105, the normal time content providing unit 14 provides the terminal 21 with content that can be used in normal times. The content includes a disaster prevention information providing service, a disaster prevention certification service, a preparation information providing service, an update information providing service, and the like, as described above in FIG. 6A to FIG. 6C. Here, step S105 corresponds to a normal time content providing step in the present disclosure. Next, in step S106, the storage unit 15 stores the edited and registered content that the user 2 has edited and registered, among the contents provided in step S105. Next, in step S107, the user information acquiring unit 18 acquires information about the state of the user 2, based on the edited and registered content stored in step S106. Here, step S107 corresponds to a user information acquiring step in the present disclosure.

[0057] In addition, the content of evacuation assistance for user 2 may be changed in step S104 based on the information acquired in step S107. The information is, for example, information indicating whether user 2 has little or much knowledge about disaster prevention against natural disasters, and as described above, the level of difficulty of understanding the evacuation activity method provided to user 2 may be changed depending on whether the knowledge is little or much. If the content of evacuation assistance for user 2 is not changed, the series of flows ends after completion of step S107, and if it is changed, the series of flows ends after completion of step S104. [Explanation of symbols]

[0058] 1. Information processing system 11...Location information acquisition section 12 Disaster occurrence detection section 13. Disaster Area Identification Section 14. Peacetime Content Provider 15...Storage section 16. Safety Confirmation Department 17...Evacuation Assistance Department 18 User information acquisition section 2. User 21. Terminal 211···CPU 212...RAM 213···ROM 214...Auxiliary storage device 215. Means of communication 216...Operation means 217...display means 3...Contract manager 4. Secretariat 41... Management Server 411··CPU 412...RAM 413···ROM 414...Auxiliary storage device 415... Means of communication 5. Japan Meteorological Agency

Claims

1. a disaster occurrence detection unit that detects that a natural disaster has occurred in a registered area of ​​a user; a safety confirmation unit that confirms the safety of the user in an emergency in which the disaster occurrence detection unit detects the occurrence of a natural disaster in the registered area of ​​the user; An evacuation assistance unit that assists the user in evacuation in the emergency; a peacetime content providing unit that provides the user with content for reducing damage in the event of an emergency during peacetime when the disaster occurrence detection unit has not detected the occurrence of the natural disaster in the user's registered area; a user information acquisition unit that acquires information regarding a state of the user with respect to the content provided by the normal content provision unit; Equipped with changing the content of the evacuation assistance for the user by the evacuation assistance unit based on the information regarding the state of the user acquired by the user information acquisition unit; An information processing system comprising:

2. The content provided by the peacetime content providing unit is disaster prevention education content for enhancing the user's knowledge level regarding disaster prevention; Stockpile management content for managing stockpiles at the user's base and / or home; The information processing system according to claim 1 , further comprising:

3. The disaster prevention education content includes: a disaster prevention information providing service that provides information regarding disaster prevention to the user; a disaster prevention certification service for testing the user's knowledge level regarding disaster prevention; The information processing system according to claim 2 , further comprising:

4. The stockpile management content includes: A preparation information providing service that provides information on the type and amount of stockpiles to be prepared at the base and / or home of the user; Regarding updating the stockpile prepared at the base and / or home of the user An update service that provides information; The information processing system according to claim 2 , further comprising:

5. The stockpile management content includes: The information processing system described in claim 2, characterized in that stockpiles are managed by dividing them into stockpiled items intended for use at the user's base and / or home, and carry-out items intended for use in the event of an evacuation.

6. The evacuation assistance unit includes: A hazard map provision service that provides hazard maps; A shelter guidance service that provides information to guide people to the appropriate shelter; A disaster information providing service that provides information about the natural disaster; It is possible to provide 2. The information processing system according to claim 1, wherein content of at least one of the hazard map providing service, the evacuation shelter guidance service, and the disaster information providing service is changed depending on the type of the natural disaster.

7. In the above emergency, Assisting the evacuation of the user by the evacuation assistance unit; Confirmation of the safety of the user by the safety confirmation unit; 2. The information processing system according to claim 1, wherein the information processing system executes both of the above.

8. Depending on the type or severity of the natural disaster, Assisting the evacuation of the user by the evacuation assistance unit; Confirmation of the safety of the user by the safety confirmation unit; 8. The information processing system according to claim 7, wherein the timing for executing the above is changed.

9. The evacuation assistance unit includes: A hazard map provision service that provides hazard maps; A shelter guidance service that provides information to guide people to the appropriate shelter; A disaster information service that provides information on natural disasters; It is possible to provide The content provided by the peacetime content providing unit is disaster prevention education content for enhancing the user's knowledge level regarding disaster prevention; Stockpile management content for managing stockpiles at the user's base and / or home; Including, the state of the user with respect to the content provided by the peacetime content providing unit is a level of knowledge of the user regarding disaster prevention and / or a degree of completion of the stockpiling, The information processing system according to claim 1 , characterized in that the content of the assistance provided by the evacuation assistance unit to the user is at least one of the hazard map, information guiding the user to an appropriate evacuation shelter, and information regarding the natural disaster.

10. a disaster occurrence detection step of detecting that a natural disaster has occurred in a registered area of ​​the user; a safety confirmation step of confirming the safety of the user in an emergency in which the occurrence of the natural disaster in the registered area of ​​the user is detected in the disaster occurrence detection step; an evacuation assistance step of assisting the evacuation of the user in the emergency; In the disaster occurrence detection step, during peacetime when the occurrence of the natural disaster in the registered area of ​​the user is not detected, the user is informed of a reduction in damage in the event of the emergency. a normal time content providing step of providing content for the a user information acquiring step of acquiring information regarding a state of the user with respect to the content provided in the normal content providing step; It has changing the content of the evacuation assistance for the user in the evacuation assistance step based on the information regarding the state of the user acquired in the user information acquisition step; 1. An information processing method comprising:

11. The content provided in the normal content providing step includes: disaster prevention education content for enhancing the user's knowledge level regarding disaster prevention; Stockpile management content for managing stockpiles at the user's base and / or home; The information processing method according to claim 10, further comprising:

12. The disaster prevention education content includes: a disaster prevention information providing service that provides information regarding disaster prevention to the user; a disaster prevention certification service for testing the user's knowledge level regarding disaster prevention; The information processing method according to claim 11 , further comprising:

13. The stockpile management content includes: A preparation information providing service that provides information on the type and amount of stockpiles to be prepared at the base and / or home of the user; An update information providing service that provides information regarding updates to the stockpile prepared at the base and / or home of the user; The information processing method according to claim 11 , further comprising:

14. The stockpile management content includes: The information processing method described in claim 11, characterized in that stockpiles are managed by dividing them into stockpiled items intended for use at the user's base and / or home, and carry-out items intended for use in the event of an evacuation.

15. Further comprising an evacuation assistance step of assisting the evacuation of the user in the emergency, In the evacuation assistance process, A hazard map provision service that provides hazard maps; A shelter guidance service that provides information to guide people to the appropriate shelter; A disaster information providing service that provides information about the natural disaster; It is possible to provide The information processing method according to claim 10 , further comprising changing at least one of the content of the hazard map providing service, the evacuation shelter guidance service, and the disaster information providing service according to the type of the natural disaster.

16. Depending on the type or severity of the natural disaster, Assisting the user in evacuation in the evacuation assistance step; Confirming the safety of the user in the safety confirmation step; The information processing method according to claim 10, wherein the timing for executing the above is changed.

17. In the evacuation assistance process, A hazard map provision service that provides hazard maps; A shelter guidance service that provides information to guide people to the appropriate shelter; A disaster information service that provides information on natural disasters; It is possible to provide The content provided in the normal content providing step includes: disaster prevention education content for enhancing the user's knowledge level regarding disaster prevention; Stockpile management content for managing stockpiles at the user's base and / or home; Including, the state of the user with respect to the content provided in the peacetime content providing step is a level of knowledge of the user regarding disaster prevention and / or a degree of completeness of the stockpiling, The information processing method according to claim 10, wherein the content of the assistance for the user's evacuation in the evacuation assistance process is at least any one of the hazard map, information guiding the user to an appropriate evacuation shelter, and information regarding the natural disaster.

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