Care service system for the elderly and the infirm, including those with dementia

Abstract

To provide a system for a care service for old and feeble persons including elderly persons and dementia patients.SOLUTION: In a system 100 for a care service for old and feeble persons, a service providing device 110, when a voice or text message is configured and stored in advance from a guardian terminal 120 according to a management type, changes a phone number of the guardian terminal to a calling number according to a configured time or period, performs scheduled transmission or makes a real-time call connection to a protected person terminal, and transmits a reply or makes a real-time call connection to the guardian terminal, so as to provide a remote management service for a protected person; the guardian terminal, by using a service application provided from the service providing device, selects a management type, configures and stores a voice or text message in advance according to the management type, and then performs scheduled configuration of a transmission time or period, so as to enable scheduled transmission by the service providing device; and the protected person terminal 130 replies the voice or text message according to the management type relayed and transmitted from the service providing device.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a care service system for the elderly and infirm, including the elderly and dementia patients, and more particularly to a care service system for the elderly and infirm, including the elderly and dementia patients, in which a service provider relays and manages voice and text communication between protected persons (elderly persons, dementia patients, etc.) who are service users and guardians (children, family members, etc.) so that the guardians can remotely manage the daily life and illnesses of the protected persons periodically or on an ad-hoc basis. [Background technology]

[0002] According to statistical information in Japan, the population aged 65 and over will reach approximately 29.1% of the total population in 2021 and is steadily increasing (Source: Cabinet Office of Japan, 2021). The number of dementia patients is estimated to be approximately 5 million, which represents a prevalence of approximately 15% of the population aged 65 and over (Source: Ministry of Health and Welfare of Japan, 2019). Experts expect the number of dementia patients in Japan to reach approximately 7 million by 2060.

[0003] Meanwhile, there has been a steady decline in families' willingness to support their parents, and although it is difficult to find accurate recent statistics on the willingness to support parents, it appears that values ​​regarding supporting parents are changing along with changes in the structure of Japanese families.

[0004] In particular, the incidence of dementia among Japan's population aged 65 and over has reached approximately 15%, and even among those who have not been diagnosed with dementia, many experience mild cognitive impairment and resulting problems in schedule management, although the degree of this decline varies.

[0005] As a result of the recent trend toward nuclear families and the aging of society in general, the number of elderly people living alone is increasing. Elderly people who live alone generally have no way of being notified immediately of their current condition from the outside when an unexpected emergency or abnormality occurs in their personal lives. This has given rise to the need for elderly welfare and the creation of a social safety net for vulnerable classes.

[0006] To solve these problems, the central or local governments usually operate separate welfare agencies, providing services such as home help services for elderly people living alone, and implementing welfare policies such as regular visits or phone calls by social workers and volunteers to check on the safety of elderly people.

[0007] However, due to limited welfare budgets and manpower shortages, it is not realistic for social workers and volunteers to be present 24 hours a day to provide continuous care to all elderly people living alone in their area.

[0008] Even in the case of safety management processes such as checking on safety by telephone, there are time and space limitations, making it difficult to constantly monitor elderly people living alone for emergency situations or abnormalities in their personal lives, and it is not easy to quickly check whether there are any abnormalities in their personal lives.In extreme cases, elderly people living alone have been found dead after being left unattended for a long time after their death, and the fragility of the social safety net for elderly people living alone and lonely deaths have become a social problem.

[0009] On the other hand, for elderly people who live alone and have no children or family, government welfare policies such as those mentioned above are actively recommended. However, elderly people who live alone and have children or family tend to shy away from social workers or volunteers and often end up relying on their children.

[0010] However, the children of elderly people living alone have started their own families and live independently. Although their hearts are always on the shoulders of their parents who live alone, due to their busy economic and personal lives, the reality is that they have no choice but to neglect the care of their elderly parents who live alone, which leads to feelings of guilt and anxiety.

[0011] In order to solve the above problems, various solutions have been proposed recently that utilize IT technology to continuously monitor the activity status and personal abnormalities of elderly people living alone from a remote location.

[0012] In conventional technology, applications are installed with authorization on a mobile device carried by a user who needs to be monitored, such as an elderly person living alone, and on the mobile device of the guardian. A specified notification message is sent from the guardian's mobile device to the user's mobile device at a specified interval, and a response message is received from the user who has confirmed the notification message.

[0013] However, the above-mentioned conventional technology requires that an application for running the service be installed on the mobile device of an elderly person living alone, i.e., a parent, and that the application must be run and used, making it difficult for the primary recipient, an elderly person aged 65 or older or a person with cognitive problems, to use the service. [Prior art documents] [Patent documents]

[0014] [Patent Document 1] Republic of Korea Patent Publication No. 10-2010-0050617 (Name: Management system and method for elderly people living alone) / Publication date: May 14, 2010) Summary of the Invention [Problem to be solved by the invention]

[0015] The present invention aims to provide a care service system for the elderly and those suffering from dementia, which enables protected persons (elderly people, those suffering from dementia, etc.) who are service users to use services by receiving calls on their home phone or mobile phone without installing a web page, app, or device on their terminal, thereby eliminating the reluctance and inconvenience of using the service.

[0016] Another object of the present invention is to provide a care service system for the elderly and those suffering from dementia, in which a service provider relays and manages voice and text communication between the service user, that is, the protected person (elderly person, dementia patient, etc.) and the guardian (child, family member, etc.), thereby creating an emotional bond and sense of stability between the protected person and the guardian.

[0017] The present invention aims to provide a care service system for the elderly and the infirm, including those suffering from dementia, in which a service provider provides the protected person with interview data that has been set up and saved in advance, grasps and analyzes the pathological or daily living condition of the protected person in response to the protected person's response, and then provides the same to the guardian as management information, thereby enabling the guardian to remotely manage the protected person in a systematic and easy manner. [Means for solving the problem]

[0018] According to one aspect of the present invention, a care service system for the elderly and the infirm, including the elderly and those with dementia, can be provided, including a service providing device that provides a guardian remote management service for a protected person by changing the phone number of the guardian terminal to an outgoing number according to a set time or period when a voice or text is preset and stored from a guardian terminal according to a management type, and by sending a reservation transmission to a protected terminal or connecting a real-time call, and by sending a reply from the protected terminal to the guardian terminal or connecting a real-time call; a guardian terminal that selects a management type using a service application provided from the service providing device, presets and stores a voice or text according to the management type, and then reserves a transmission time or period so that the service providing device performs reservation transmission; and a protected terminal that receives or replies to the voice or text according to the management type relayed and transmitted from the service providing device without installing a separate service application.

[0019] The service providing device may further include a function of converting characters provided by the parent terminal into voice and transmitting the voice to the protected terminal according to a preset time or period.

[0020] The service providing device may further include a function of providing disease diagnosis elements to the protected terminal device using a pre-set and stored or accumulated database, and providing analysis information to the guardian terminal device while analyzing and managing the disease state from the feedback information.

[0021] The service providing device may be a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device, providing a service application to the guardian terminal device, selecting a management type for the protected person and managing options; managing transmission and reception of voice or text according to the selected management type; changing the telephone number of the guardian terminal device to an outgoing number and managing scheduled or real-time transmission of the voice or text; and inducing and managing one-way or two-way connection between the guardian terminal device and the protected person terminal device.

[0022] The service providing device may be a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device, providing a service application to the guardian terminal device, selecting a management type for the protected person and managing the selection items; managing voice-to-text conversion or text-to-voice conversion and transmission / reception according to the selected type; managing scheduled or real-time transmission of the voice or text; and inducing and managing one-way or two-way connection between the guardian terminal device and the protected person terminal device.

[0023] The service providing device may be a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device, providing a service application to the guardian terminal device, selecting a management type for the protected person and managing the selection items; managing transmission and reception of voice or text according to the selected management type; inducing and managing one-way or two-way connection between the guardian terminal device and the protected terminal device; and when a disease management type for the protected person is selected, providing disease diagnosis elements to the protected terminal device using a pre-set and saved or accumulated database, analyzing and storing and managing the disease state from the feedback information or collected information, and transmitting and managing the information to the guardian terminal device.

[0024] The service providing device may include a management engine that collects service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal device, undergoes an authentication procedure, and then induces service registration and subscription through service usage fee payment and approval procedures, manages management type registration and voice or text transmission reservations, and manages reservation transmissions by changing the telephone number of the guardian terminal device to an outgoing number; a database that stores guardian information, protected person information, management type, reservation information, and feedback information; and a communication module that relays communication between the guardian terminal device and the protected person terminal device.

[0025] The service providing device may include a management engine that collects service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal device, undergoes an authentication procedure, and then induces service registration and subscription through service usage fee payment and approval procedures, and manages management type registration and voice or text transmission reservation; a TTS engine that converts notification text content sent by the guardian terminal device into voice and transmits it to the management engine; a database that stores guardian information, protected person information, management type, reservation information, and feedback information; and a communication module that relays communication between the guardian terminal device and the protected person terminal device.

[0026] The service providing device may include a management engine that collects service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal device, undergoes an authentication procedure, and then induces service registration and subscription through payment of service usage fees and approval procedures, manages management type registration and voice or text transmission reservations, and diagnoses, analyzes, and manages the protected person's disease; a TTS engine that converts notification text contents transmitted by the guardian terminal device into voice; an STT engine that converts voice contents transmitted by the guardian terminal device into text and converts voice response feedback to disease diagnosis elements transmitted by the protected terminal device into text; an AI dialogue engine that provides disease diagnosis elements using a pre-set and saved or accumulated database, and diagnoses and analyzes diseases by determining whether feedback to the disease diagnosis elements is correct; a database that stores guardian information, protected person information, management type, reservation information, and feedback information; and a communication module that relays communication between the guardian terminal device and the protected person terminal device.

[0027] The management types may include basic management types including greetings, medicine taking time notification, hospital visit notification, and disease management, and optional management types separately generated by the parent terminal.

[0028] The management engine may provide one of the communication paths of a telephone, a message, an instant messenger including KakaoTalk or LINE, or a group chat service for transmitting the voice or text, and manage the voice or text to be transmitted through the selected communication path.

[0029] The TTS engine may include a Text To Speech algorithm or program based on AI (Artificial Intelligence) that collects and analyzes the parent's voice information in advance from the characters input and transmitted on the parent's terminal, and outputs and stores the same playback voice as the parent's actual voice.

[0030] The STT engine may include a speech to text algorithm or program based on an AI (Artificial Intelligence) capable of natural language processing, which converts voice input and transmitted by a parent terminal or a protected terminal into text.

[0031] The AI ​​dialogue engine may include an algorithm or program based on AI (Artificial Intelligence) capable of natural language processing that generates and provides questions for diagnosing and analyzing diseases, checks the correct answer rate of the protected person to the questions, and then provides a report on whether the protected person's cognitive ability has improved and their condition.

[0032] The guardian terminal may include a smartphone or a personal computer that can connect to the service providing device via a communication network, register and subscribe to the service while providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected terminal, and communicate with the protected terminal via a relay from the service providing device, or communicate with the protected terminal directly to interact with the protected terminal.

[0033] The guardian terminal may connect to the service providing device via a communication network, register and subscribe to the service while providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected terminal, receive and manage disease status analysis information for the protected person from the service providing device, and may include a smartphone or personal computer that can communicate with the protected terminal via a relay communication connection via the service providing device or directly communicate with the protected terminal to interact with it.

[0034] The service application may include a UI (user interface) for selecting a management type, setting and inputting voice or text for the selected type, or converting voice to text or text to voice, selecting scheduled or real-time transmission of the set or converted voice or text, and outputting protected person management information and input / output status for service use audiovisually to the guardian terminal.

[0035] The service application may include a UI (user interface) for selecting a management type, setting and inputting voice or text for the selected type, or converting voice to text or text to voice, and selecting either scheduled or real-time transmission of the set or converted voice or text, and outputting management information including analysis information of the disease state of the protected person and input / output status for using the service audiovisually to the guardian terminal.

[0036] The protected terminal may include a smartphone or home phone that receives and outputs voice or text from the parent terminal transmitted from a service providing device connected via a communication network, and receives voice or text to be transmitted to the parent terminal and transmits it directly or relays it via the service providing device.

[0037] The protected terminal device may include a smartphone or home phone that receives and outputs the guardian's voice or text sent from a service providing device connected via a communication network, receives and transmits response feedback information to the disease diagnosis elements sent from the service providing device, and receives the voice or text to be sent to the guardian terminal device and transmits it directly or relays it via the service providing device. Effect of the Invention

[0038] The present invention has an effect of enabling the service providing device 110 to transmit a voice recorded by the guardian terminal 120 or a playback voice converted from text to the protected terminal 130 at set intervals for listening to, thereby enabling elderly protected persons to gain emotional stability and confidence by periodically listening to the voices of their children and grandchildren, and enabling children, who are guardians, to show the minimum level of concern for their parents, check on their safety and health, which are things that are easily overlooked in busy daily lives.

[0039] The present invention has the effect of improving the diversity and scalability of management services by allowing a guardian as well as a protected person to be registered in the management engine 111 of the service providing device 110 by the guardian terminal device 120, and then allowing the type of management required to be selected from basic management types such as greetings, notification of medicine taking time, notification of hospital visit, dementia management questions, etc., or allowing a new management type suited to the individual's situation to be created and used to utilize the service.

[0040] The present invention provides a multifaceted notification transmission method by allowing the guardian terminal 120 to directly record voice or input text in the service application when transmitting a notification to the protected terminal 130 and then store the recorded voice in the management engine 111 of the service providing device 110, or to enter text in the service application and use the voice comment generated by the TTS engine 112 of the service providing device 110. When text is converted into voice and provided, it is possible to provide organized content in an easy-to-understand voice compared to directly saying what is thought and recording it in voice, thereby improving the transmittance of notifications.

[0041] The present invention has the effect of enabling the protected person to be effectively cared for and protected by having the AI ​​dialogue engine 116 generate questions for disease diagnosis and analysis and provide them to the protected person, diagnose and analyze the disease from the protected person's replies, and provide the analysis results to the guardian.

[0042] The present invention enables the protected terminal 130 to use services on a home phone or a mobile phone, and in this case, the protected terminal 130 itself does not need to have a service application installed, and can be used like a normal telephone, thereby making it easier for elderly protected persons to access and use services.

[0043] When the service providing device 110 transmits notification comments or information from the guardian terminal device 120 to the protected terminal device 130, which is a home phone or a mobile phone, the telephone number of the guardian terminal device 120 is changed and set as the calling number and then called, so that the protected person does not avoid a telephone number he or she does not know, but can receive the call after recognizing that it is the guardian's call, thereby improving the reception rate of the protected person. [Brief description of the drawings]

[0044] [Figure 1] 1 is a configuration diagram showing a simplified system configuration according to an embodiment of the present invention; [Diagram 2] FIG. 2 is a diagram showing in more detail the system configuration according to an embodiment of the present invention. [Diagram 3] FIG. 2 is a diagram illustrating an example of a service application according to the present invention. [Figure 4] 2 is an exemplary diagram of a service subscription and registration procedure and execution state of the present invention; [Diagram 5] 4 is a voice table showing an example of voice setting storage according to a management type in the present invention; [Figure 6] 1 is a disease interview table showing examples of disease diagnosis elements in the present invention. [Figure 7] 11 is an exemplary feedback screen illustrating a feedback state for the use and execution of the present invention; FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0045] Hereinafter, the embodiments disclosed herein will be described in detail with reference to the accompanying drawings, and the same or similar components are given the same reference numbers regardless of the drawing numbers, and duplicated descriptions thereof will be omitted. In addition, when describing the embodiments disclosed herein, if it is determined that a detailed description of the related known technology may obscure the gist of the embodiments disclosed herein, the detailed description thereof will be omitted.

[0046] Terms including ordinal numbers, such as first, second, etc., are used to describe various components, but the components are not limited by the terms. The terms are used only to distinguish one component from another.

[0047] Unless the context clearly dictates otherwise, the singular forms include the plural forms.

[0048] In this application, the steps described may be performed in any order regardless of the order listed, unless a specific causal relationship dictates that the steps be performed in the order listed.

[0049] In this application, terms such as "comprise" or "have" mean the presence of the features, numbers, steps, operations, components, parts, or combinations thereof described in the specification, but do not preclude the presence or addition of one or more other features, numbers, steps, operations, components, parts, or combinations thereof.

[0050] Hereinafter, a basic embodiment of the present invention will be described with reference to the accompanying drawings.

[0051] First, the elderly and infirm care service system 100 including the elderly and dementia patients according to the present invention may include, as shown in FIG. 1 and FIG. 2, a service providing device 110 for providing a guardian remote management service for a protected person by changing a telephone number of the guardian terminal 120 to a calling number according to a set time or period when a voice or text is preset and stored from the guardian terminal 120 according to a management type, and transmitting a reservation transmission to the protected terminal 130 or connecting a real-time call, and transmitting a reply of the protected terminal 130 to the guardian terminal 120 or connecting a real-time call; a guardian terminal 120 for selecting a management type using a service application provided by the service providing device 110, presetting and storing a voice or text according to the management type, and then reserving a transmission time or period so that the service providing device 110 performs reservation transmission; and a protected terminal 130 for receiving or responding to the voice or text according to the management type relayed from the service providing device 110 without installing a separate service application.

[0052] The service providing device 110 of the present invention may further include a function of converting characters provided by the parent terminal 120 into voice and transmitting the voice to the protected terminal 130 according to a set time or period.

[0053] The service providing device 110 of the present invention may further include a function of providing pre-set and stored disease diagnosis elements to the protected terminal device 130, analyzing and managing the disease state from the feedback information, and providing analysis information to the parent terminal device 120.

[0054] The specific embodiment and operation of the present invention will now be described with reference to the accompanying drawings.

[0055] First, as shown in FIG. 1 and FIG. 2 of the present invention, the basic embodiment includes a service providing device 110 that provides a remote management service of a guardian for a protected person by changing the telephone number of the guardian terminal 120 to a calling number according to a preset time or period when a voice or text is preset and stored from the guardian terminal 120 according to a management type, and transmitting a reservation transmission to the protected terminal 130 or connecting a real-time call, and transmitting a reply from the protected terminal 130 to the guardian terminal 120 or connecting a real-time call; a guardian terminal 120 that selects a management type using a service application provided by the service providing device 110, presets and stores a voice or text according to the management type, and then reserves a transmission time or period so that the service providing device 110 performs reservation transmission; and a protected terminal 130 that receives or receives and replies to the voice or text according to the management type relayed from the service providing device 110 without installing a separate service application.

[0056] Here, the service providing device 110 is a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device 120, providing a service application to the guardian terminal device 120, selecting a management type for the protected person and managing the selection items; managing the sending and receiving of voice or text according to the selected management type; changing the telephone number of the guardian terminal device 120 into a calling number and managing the scheduled or real-time sending of the voice or text; and inducing and managing one-way or two-way connection between the guardian terminal device 120 and the protected terminal device 130.

[0057] More specifically, the service providing device 110 includes a management engine 111 which collects service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal device, undergoes an authentication procedure, and then induces service registration and subscription through a service usage fee payment and approval procedure, manages management type registration and voice or text transmission reservation, and manages reservation transmission by changing the telephone number of the guardian terminal device 120 into an outgoing number; a database 114 which stores guardian information, protected person information, management type, reservation information, and feedback information; and a communication module 115 which transmits recorded voice information or stored text information provided by the guardian terminal device 120 to the protected terminal device 130 according to the reservation time under the control of the management engine 111, or receives voice or text transmitted by the protected terminal device 130 and transmits it to the guardian terminal device 120.

[0058] In this case, the management types of the present invention include, for example, basic management types including greetings, medicine taking time notification, hospital visit notification, and disease management, and optional management types separately generated by the parent terminal device 120.

[0059] In this case, the management engine 111 of the present invention provides one of the communication paths of telephone, message, instant messenger including KakaoTalk and Line, and group chat service for the voice or text transmission, and manages the voice or text transmission through the selected communication path.

[0060] In addition, the management engine 111 asks the parent terminal device 120 for consent to use the phone number as the calling number in advance, and if consent and approval are given, further performs the function of sending the phone number of the parent terminal device 120 as the calling number when sending voice or text to the protected terminal device 130.

[0061] Meanwhile, in the present invention, the guardian terminal 120 is, for example, a communication terminal including a smartphone and a personal computer that can connect to the service providing device 110 via a communication network, register and subscribe to the service while providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected terminal 130, and communicate with the protected terminal 130 via a relay communication connection via the service providing device 110 or directly communicate with the protected terminal 130 to interact with it.

[0062] In addition, the service application in the present invention includes, for example, a UI (user interface) for selecting a management type, setting and inputting voice or text according to the selected type, or converting voice to text or text to voice, and selecting whether to transmit the set or converted voice or text in advance or in real time, and outputting the protected person management information and input / output status for using the service audiovisually to the guardian terminal 120.

[0063] In addition, the protected terminal 130 in the present invention is, for example, a communication terminal including a smartphone and a home phone that receives and outputs voice or text from the parent terminal 120 transmitted by the service providing device 110 connected via a communication network, and receives voice or text to be transmitted to the parent terminal 120 and transmits it directly or relays it via the service providing device 110.

[0064] In the present invention as described above, the service is used through a service application as illustrated in FIG. 3. To do this, the protected person, who is the person to be protected, must be registered after going through the registration and subscription procedures as illustrated in FIG. 4, and then the service can be used.

[0065] The present invention, which is used after going through the above-mentioned preliminary procedures, allows the service providing device 110 to transmit the voice (guardian's voice) recorded by the guardian terminal 120 or the voice converted from text to the protected terminal 130 at set intervals for listening to, thereby allowing elderly protected persons to gain emotional stability and confidence by periodically listening to the voices of their children and grandchildren, and allowing children, who are guardians, to show the minimum level of concern for their parents, check on their safety and health, which are often overlooked in busy daily lives.

[0066] In addition, the present invention allows the guardian as well as the protected person to be registered in the management engine 111 of the service providing device 110 by the guardian terminal device 120, and then the type of management required can be selected from basic management types such as greetings, notification of medicine taking time, hospital visit notification, dementia management questions, etc., or a new management type suitable for the individual's situation can be created to utilize the service.

[0067] In addition, the present invention allows the protected terminal 130 to use services on a home phone or a mobile phone, and in this case, it allows the protected terminal 130 to be used like a normal telephone without having to install a service application on the protected terminal 130 itself, making it easier for elderly protected persons to access and use services.

[0068] In addition, when the service providing device 110 transmits notification comments or information from the guardian terminal device 120 to the protected terminal device 130, which is a home phone or a mobile phone, the telephone number of the guardian terminal device 120 is changed and set as the calling number, so that the protected person does not avoid unknown telephone numbers and can receive the call after recognizing that it is the guardian's call.

[0069] In this case, in the present invention, the above-mentioned management types are exemplified by basic management types including greetings, medicine taking time notification, hospital visit notification, and disease management, and selected management types separately generated by the parent terminal device 120, and one or more of such management types may be specified in combination.

[0070] For example, in the case of greetings in the basic management type, voice messages such as "Have you had breakfast? How are you feeling?" can be saved so that they can be sent every morning, afternoon, and evening, and in the case of medicine time notifications, voice messages such as "Dad, please eat before taking your medicine" or "Mom, it's time to take your medicine. Please take it with warm water" can be saved so that they can be sent every time it is time to take the medicine.

[0071] In this case, in the case of the selective management type, personal questions between the protected person and the guardian or for the protected person may be additionally set in order to stimulate the past memories of the protected person.

[0072] The present invention helps the protected person manage schedules such as taking medicine and visiting, reduces mistakes, makes life more convenient, and helps the protected person regain self-esteem. It also allows the protected person to receive emotional management through the voice of the guardian, preventing depression and other such emotional management.

[0073] In another embodiment, the service providing device 110 of the present invention further includes a function of converting the characters provided by the parent terminal device 120 into voice and transmitting the voice to the protected terminal device 130 according to a set time or period.

[0074] Here, the service providing device 110 is a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device 120, providing a service application to the guardian terminal device 120, selecting the management type for the protected person and managing the selection items, managing the voice-to-text conversion or text-to-voice conversion and transmission / reception according to the selected type, managing the scheduled or real-time transmission of the voice or text, and inducing and managing one-way or two-way connection between the guardian terminal device 120 and the protected terminal device 130.

[0075] More specifically, the service providing device 110 includes a management engine 111 for collecting service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal 120, and inducing service registration and subscription through an authentication procedure and a service fee payment and approval procedure, and managing management type registration and voice or text transmission reservation; a TTS engine 112 for converting notification text contents transmitted by the guardian terminal 120 into voice and transmitting it to the management engine 111; a database 114 for storing guardian information, protected person information, management type, reservation information, and feedback information; and a communication module 115 for transmitting recorded voice information or stored text information or information converted from voice to text or text to voice provided by the guardian terminal 120 to the protected person terminal 130 according to a reservation time under the control of the management engine 111, or receiving voice or text transmitted by the protected person terminal 130 and transmitting it to the guardian terminal 120.

[0076] In this case, the management engine 111 of the present invention further performs a function of converting characters into voice by the TTS engine 112 if the conversion of characters into voice is preset in the parent terminal 120, and transmitting the converted voice information to the protected terminal 130.

[0077] In this case, the TTS engine 112 of the present invention includes, for example, a Text To Speech algorithm or program based on AI (Artificial Intelligence) that collects and analyzes the parent's actual voice information in advance from the characters input and transmitted by the parent terminal 120, and outputs and stores the same playback voice as the parent's actual voice.

[0078] The AI-based text-to-speech extracts the Korean text corresponding to the characters from a specified character conversion table when characters are input, extracts a synthesis unit that matches the Korean text from the voice data in which the phonetic changes corresponding to the characters are recorded, and converts the extracted synthesis unit into voice.In this case, the voice data is the guardian's actual voice input by the guardian terminal device 120, which is analyzed by the AI ​​and converted into a playback voice that is the same as the guardian's actual voice.

[0079] In this invention, when the guardian terminal 120 transmits a notification to the protected terminal 130, the guardian terminal 120 can directly record voice or input text in the service application and store it in the management engine 111 of the service providing device 110 before using it, or the content can be entered as text in the service application and the voice comment generated by the TTS engine 112 of the service providing device 110 can be used, thereby making it possible to provide or use a multifaceted notification transmission method. When text is converted into voice and then provided, it is possible to provide clear voice guidance of organized content compared to directly saying what is thought and recording it as voice.

[0080] In another embodiment, the service providing device 110 of the present invention further includes a function of providing disease diagnosis elements to the protected terminal device 130 using a pre-set and saved or accumulated database, and analyzing and managing the disease state from the feedback information and providing analysis information to the guardian terminal device 120.

[0081] Here, the service providing device 110 is a management server that performs the functions of inducing service registration and subscription of the guardian and protected person through the guardian terminal device 120, providing a service application to the guardian terminal device 120, selecting a management type for the protected person and managing the selection items; managing the sending and receiving of voice or text according to the selected management type; inducing and managing one-way or two-way connection between the guardian terminal device 120 and the protected terminal device 130; and when a disease management type for the protected person is selected, providing disease diagnosis elements to the protected terminal device 130 using a pre-set and saved or accumulated database, analyzing and storing and managing the disease state from the feedback information or collected information, and transmitting and managing the same to the guardian terminal device 120.

[0082] More specifically, the service providing device 110 collects service subscription application details including personal information of the guardian and the protected person provided by the guardian terminal 120, and after an authentication procedure, induces service registration and subscription through a service usage fee payment and approval procedure, manages management type registration and voice or text transmission reservation, and diagnoses, analyzes, and manages the protected person's disease; a TTS engine 112 that converts notification text contents transmitted by the guardian terminal 120 into voice; an STT engine 113 that converts voice contents transmitted by the guardian terminal 120 into text and converts voice response feedback for disease diagnosis elements transmitted by the protected terminal 130 into text; The system further includes an AI dialogue engine 116 that provides disease diagnosis elements using a base and judges whether feedback on the disease diagnosis elements is correct to diagnose and analyze the disease; a database 114 that stores guardian information, protected person information, management type, reservation information, and feedback information; and a communication module 115 that transmits recorded voice information or stored text information provided by the guardian terminal 120 to the protected terminal 130 in accordance with the reservation time under the control of the management engine 111, receives voice or text transmitted by the protected terminal 130 and transmits it to the guardian terminal 120, or provides disease diagnosis feedback information transmitted by the protected terminal 130 to the STT engine 113 for analysis.

[0083] In this case, the management engine 111 of the present invention further performs a function of storing and managing disease diagnosis analysis information of the protected person analyzed by the AI ​​dialogue engine 116 and transmitting it to the parent terminal 120.

[0084] In this case, the TTS engine 112 of the present invention includes, for example, a Text To Speech algorithm or program based on AI (Artificial Intelligence) that collects and analyzes the parent's real voice information in advance from the characters input and transmitted by the parent terminal 120, and outputs and stores the same playback voice as the parent's actual real voice.

[0085] The AI-based text-to-speech conversion extracts the Korean text corresponding to the characters from a specified character conversion table when characters are input, extracts a synthesis unit that matches the Korean text from the voice data in which the phonetic changes corresponding to the characters are recorded, and converts the extracted synthesis unit into voice. In this case, the voice data is converted into a playback voice that is the same as the guardian's voice by performing voice analysis by the AI ​​on the guardian's voice input by the guardian terminal device 120.

[0086] In this case, the STT engine 113 of the present invention is, for example, provided to include a Speech To Text algorithm or program based on AI (Artificial Intelligence) capable of natural language processing, which converts voice input and transmitted by the guardian terminal 120 or the protected terminal 130 into text.

[0087] The AI-based voice-to-text method converts acoustic signals using microphones and sensors into words and sentences and decodes them. When a voice signal is input, a spectrogram is generated, feature vectors are extracted from the spectrogram, and the feature vectors are combined with an acoustic model to classify phoneme-based subwords. Words are generated by substituting a pronunciation dictionary, and sentences are generated through a language model.

[0088] In this case, the AI ​​dialogue engine 116 of the present invention generates questions (including basic questions, personalized questions, etc.) for disease diagnosis and analysis as disease diagnosis elements using a preset or accumulated database, provides them via the TTS engine 112, and diagnoses and analyzes diseases from the protected person's replies to the questions. The AI ​​dialogue engine 116 can automatically notify 119 ambulances and related organizations of the emergency situation in the event of an emergency. The AI ​​dialogue engine 116 may include an algorithm or program based on AI (Artificial Intelligence; Deep Learning) capable of natural language processing, such as a Generative Language Model, which generates and provides questions for disease diagnosis and analysis, checks the correct answer rate of the protected person to the questions, and then provides a report on the improvement or not of the protected person's cognitive ability and its condition.

[0089] Meanwhile, the guardian terminal 120 in the present invention is, for example, a communication terminal including a smartphone and a personal computer that can connect to the service providing device 110 via a communication network, register and subscribe to the service while providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected terminal 130, receive and manage disease state analysis information for the protected person from the service providing device 110, and communicate with the protected terminal 130 via a relay communication connection via the service providing device 110 or directly communicate with the protected terminal 130 to interact with it.

[0090] In addition, the service application in the present invention includes, for example, a UI (user interface) for selecting a management type, inputting voice or text according to the selected type, converting voice to text or converting text to voice, and selecting whether to transmit the set or converted voice or text in advance or in real time, and outputting management information including analysis information of the disease state of the protected person and input / output status for using the service audiovisually to the guardian terminal 120.

[0091] In addition, the protected terminal device 130 in the present invention is, for example, a communication terminal including a smartphone and a home phone that receives and outputs the voice or text of the guardian transmitted from the service providing device 110 connected via a communication network, receives and transmits response feedback information to the disease diagnosis element transmitted from the service providing device 110, and receives the voice or text to be transmitted to the guardian terminal device 120 and transmits it directly or relays it via the service providing device 110.

[0092] In the present invention as described above, when the protected terminal 130 responds and gives feedback including a response over the telephone to the disease diagnosis element provided by the service providing device 110, the voice is converted into text by the STT engine 113 of the service providing device 110, and the AI ​​dialogue engine 116 analyzes it to determine whether the disease is improving or worsening, and the management engine 111 stores and manages it, so that when there is a problem with dementia or cognitive ability, it is possible to maintain and improve cognitive ability and improve quality of life by simply answering a phone call without visiting a dementia center or using a web, app, device, etc.

[0093] Various examples of this are shown in FIG.

[0094] In this case, the disease diagnosis elements of the present invention are, in a specific embodiment, various symptom data of geriatric diseases including dementia and cognitive impairment, and interview and audiovisual data for diagnosis, which are stored in a separate data table or in the database 114.

[0095] As described above, the present invention provides diagnostic analysis through various symptom data of geriatric diseases, interviews for diagnosis, and audiovisual data, for example, a questionnaire for improving cognitive ability in the case of a family member of a dementia patient or a family member with mild cognitive impairment, which helps to maintain and improve cognitive ability, and allows the user to periodically receive accuracy rate reports to check whether cognitive ability has been maintained or improved.

[0096] At this time, various examples of interviews for the disease diagnosis and analysis are as shown in FIG.

[0097] In the present invention as described above, in a specific embodiment, the communication module 115 includes a communication network capable of two-way communication connection including the Internet network and a mobile communication network, and a private branch exchange (PBX) that automatically connects telephones.

[0098] For reference, the private branch exchange may be a stored program controlled electronic private branch exchange (EPBX) that uses microprocessors and IC memory, having evolved from a common-power private branch exchange in which all connections, such as incoming connections from the central office to an internal line, outgoing connections from an internal line to the central office, and interconnections between internal lines, were made manually, to a relay-type private branch exchange with mechanical contact opening and closing, or a crossbar private branch exchange.

[0099] As described above, the present invention enables guardians to efficiently and easily manage various complex protected persons by receiving the protected person management information and the input / output status for service use, which are transmitted and received between the guardian terminal 120 and the service providing device 110, audiovisually through a UI (user interface), and also allows guardians to receive a report on whether or not the notification has been acknowledged, an example of which is shown in FIG. 7.

[0100] To summarize the present invention as described above, a guardian installs a service application only on his / her own guardian terminal device 120, and a protected person can use the service without installing an application on a protected person's terminal device 130, such as a home phone or a mobile phone.

[0101] In addition, in the present invention, the guardian registers the protected person after signing up as a member and undergoing identity authentication on the guardian terminal 120, and selects the type of management required from the basic registered management types such as greetings, medicine taking time notification, hospital visit notification, disease management questions (e.g., dementia, cognitive impairment, etc.), or creates a new management type suitable for the situation of the protected person, determines the notification content to be transmitted, such as a greeting, according to the management type, and then specifies the notification transmission means, such as a phone call, a message, an instant messenger including KakaoTalk or Line, or a group chat service, and saves the date and time to transmit the notification and whether or not to repeat the notification. When transmitting the notification by phone, the guardian directly records a comment in the service application and saves it in the system, and then uses the recorded comment, or uses the playback voice that the TTS engine 112 converts the content entered in the text in the service application into voice.

[0102] At this time, the service providing device 110 stores the contents, means, date and time of the management type reserved at the guardian terminal device 120 in a database and manages them in the management engine 111, while transmitting a notification of recorded voice or text to the protected terminal device 130 according to the schedule, and at this time, in order to increase the call reception rate of the protected terminal device 130, the calling number is changed to the telephone number of the guardian terminal device 120 and a call is made to the protected person.

[0103] The protected person's feedback on the transmitted notification and questions for disease diagnosis and analysis (via voice or telephone dialing) is converted to text by the STT engine 113, analyzed by the AI ​​dialogue engine 116, and the analysis results are sent to the guardian in a report.

[0104] In particular, the present invention provides a basic dementia questionnaire to maintain and improve the cognitive abilities of dementia patients, generates and provides questions for disease diagnosis and analysis using a database preset or accumulated by the AI ​​dialogue engine 116, checks the correct answer rate of the protected person, and then provides the guardian with a report and graphs on whether the protected person's cognitive abilities have improved and their status.

[0105] The technical features disclosed in each embodiment of the present invention are not limited to the embodiment, and as long as the technical features are not mutually incompatible, the technical features disclosed in each embodiment may be combined and applied to different embodiments.

[0106] Therefore, although each embodiment will mainly describe its respective technical features, the technical features may be combined and applied as long as they are not mutually exclusive.

[0107] The present invention is not limited to the above-described embodiments and the accompanying drawings, and various modifications and variations are possible from the viewpoint of a person having ordinary skill in the art to which the present invention belongs. Therefore, the scope of the present invention should be determined not only by the claims of this specification, but also by equivalents of the claims. [Explanation of symbols]

[0108] 100 Elderly Care Service System 110 Service provision equipment 111 Management Engine 112 TTS engine 113 STT engine 114 Database 115 Communication Module 116 AI dialogue engine 120 Parental Terminal 130 Protected person terminal

Claims

1. a service providing device for providing a remote management service of a guardian for a protected person by changing the calling number to the phone number of the guardian terminal according to a preset time or period when a voice or text is preset and stored according to a management type from the guardian terminal, transmitting a reservation to the protected terminal or connecting a real-time call, and transmitting a reply from the protected terminal to the guardian terminal or connecting a real-time call; A parent terminal that selects a management type using a service application provided by the service providing device, presets and stores voice or text according to the management type, and then reserves a transmission time or period to allow the service providing device to perform a reserved transmission; and A protected terminal that receives or responds to voice or text according to a management type relayed from a service providing device without installing a separate service application; and a care service system for the elderly and frail, including those with dementia.

2. The service providing device includes:

2. The system for providing care services for the elderly and the infirm, including the elderly and dementia patients, as described in claim 1, further comprising a function of converting characters provided by the guardian terminal into voice and transmitting the voice to the protected terminal according to a set time or period.

3. The service providing device includes: The elderly and the infirm, including dementia patients, care service system as described in claim 1, further comprising a function of providing disease diagnostic elements to the protected terminal device using a pre-set and saved or accumulated database, and providing analysis information to the guardian terminal device while analyzing and managing the disease state from the feedback information.

4. The service providing device includes: Inducing the guardian and the protected person to register and subscribe to the service through the guardian's terminal, providing the service application to the guardian's terminal, and managing the management type selection and options for the protected person; Managing the transmission and reception of voice or text according to the selected management type; Change the calling number to the phone number of the parent terminal and manage the scheduled or real-time transmission of the voice or text; and Inducing and managing one-way or two-way connection between the parent terminal device and the protected terminal device; The elderly care service system according to claim 1, further comprising a management server that performs the function of:

5. The service providing device includes: Inducing the guardian and the protected person to register and subscribe to the service through the guardian's terminal, providing the service application to the guardian's terminal, and selecting the management type and managing the selection items for the protected person; Managing the selected voice-to-text or text-to-voice conversion and transmission / reception; Managing the scheduled or real-time transmission of said voice or text; and Inducing and managing one-way or two-way connection between the parent terminal device and the protected terminal device; The elderly care service system according to claim 2, wherein the elderly care service system is a management server that performs the function of:

6. The service providing device includes: Inducing the guardian and the protected person to register and subscribe to the service through the guardian's terminal, providing the service application to the guardian's terminal, and managing the management type selection and options for the protected person; Managing the transmission and reception of voice or text according to the selected management type; Guidance and management of one-way or two-way connections between the parent terminal and the protected terminal; and When selecting a disease management type for the protected person, provide disease diagnosis elements using a pre-defined and stored or accumulated database to the protected person's terminal device, analyze and accumulate the disease state from the feedback information or collected information, and transmit and manage the information to the guardian's terminal device; The elderly care service system according to claim 3, wherein the elderly care service system is a management server that performs the function of:

7. The service providing device includes: A management engine that collects service subscription application details including personal information of the guardian and the protected person provided on the guardian terminal, and guides service registration and subscription through authentication procedures, payment of service fees and approval procedures, manages management type registration and voice or text transmission reservations, and manages reservation transmissions by changing the calling number to the telephone number of the guardian terminal; A database that stores information about parents, protected persons, management types, reservation information, and feedback information; and a communication module for relaying communication between the guardian terminal device and the protected terminal device; The elderly and dementia patients according to claim 1, comprising:

8. The service providing device includes: A management engine that collects service subscription application details including personal information of the guardian and the protected person provided on the guardian's terminal, and guides service registration and subscription after the authentication process and the service fee payment and approval process, and manages management type registration and voice or text transmission reservation; a TTS engine for converting the notification text content sent from the parent terminal into voice and transmitting the voice to the management engine; A database that stores information about parents, protected persons, management types, reservation information, and feedback information; and a communication module for relaying communication between the guardian terminal device and the protected terminal device; The elderly care service system according to claim 2, comprising:

9. The service providing device includes: A management engine that collects service subscription application details including personal information of the guardian and the protected person provided on the guardian's terminal, and guides service registration and subscription after authentication procedures, payment of service fees and approval procedures, manages management type registration and voice or text transmission schedules, and diagnoses, analyzes and manages illnesses of the protected person; a TTS engine for converting the notification text content sent from the parent terminal into voice; an STT engine for converting voice content transmitted from the parent terminal into text and converting voice response feedback for disease diagnosis elements transmitted from the protected terminal into text; An AI dialogue engine that provides disease diagnostic elements using a pre-defined and stored or accumulated database, judges whether feedback on the disease diagnostic elements is correct, and diagnoses and analyzes the disease; A database that stores information about parents, protected persons, management types, reservation information, and feedback information; and a communication module for relaying communication between the guardian terminal device and the protected terminal device; The elderly and dementia patients according to claim 3, comprising:

10. The management type is:

2. The elderly and the infirm including dementia patients care service system according to claim 1, comprising basic management types including greetings, medicine taking time notification, hospital visit notification, and disease management, and optional management types separately generated by a guardian terminal device.

11. The management engine includes: The system for providing the voice or text transmission via any one of a telephone, a message, an instant messenger such as KakaoTalk or LINE, or a group chat service, and managing the voice or text transmission via the selected communication path, according to any one of claims 7 to 9.

12. The TTS engine comprises: The system for providing elderly and dementia patients with elderly care services according to claim 8 or 9, further comprising a Text To Speech algorithm or program based on AI (Artificial Intelligence) that collects and analyzes voice information of a guardian in advance from characters input and transmitted from a guardian terminal, and outputs and stores the voice information in a voice that is the same as the guardian's actual voice.

13. The STT engine comprises: The system for providing care to the elderly and the elderly with dementia according to claim 9, further comprising a speech to text algorithm or program based on artificial intelligence (AI) capable of natural language processing, which converts voice input and transmitted by a guardian terminal or a protected terminal into text.

14. The AI ​​dialogue engine comprises: The system for providing elderly and frail people, including dementia patients, according to claim 9, includes an algorithm or program based on AI (Artificial Intelligence) capable of natural language processing, which generates and provides questions for disease diagnosis and analysis, checks the correct answer rate of the protected person to the questions, and then provides a report on the improvement or lack of improvement in the cognitive ability of the protected person and their condition.

15. The parent terminal is 2. The elderly care service system according to claim 1, which is a communication terminal including a smartphone or personal computer that can connect to the service providing device via a communication network, register and subscribe to the service by providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected person's terminal device, and communicate with the protected person's terminal device via a relay of the service providing device or directly communicate with the protected person's terminal device to interact with the protected person's terminal device.

16. The parent terminal is 4. The elderly care service system according to claim 3, which is a communication terminal including a smartphone or personal computer that can connect to the service providing device via a communication network, register and subscribe to the service while providing personal information of the guardian and the protected person, select a management type for the protected person through the service application, input a live voice or text according to the selected management type, set a time or period for transmitting the voice or text to the protected person's terminal device, receive and manage disease status analysis information for the protected person from the service providing device, and communicate with the protected person's terminal device via a relay of the service providing device or directly communicate with the protected person's terminal device to interact with the protected person.

17. The service application 3. The elderly care service system for the elderly and those with dementia as described in claim 1 or 2, comprising: a selection of a management type; a selection operation of setting and inputting voice or text for the selected type, or converting voice to text or text to voice, and scheduling or real-time transmission of the set or converted voice or text; and a UI (user interface) that outputs, audiovisually, to a guardian terminal, management information for the protected person and input / output status for using the service.

18. The service application 4. The elderly care service system according to claim 3, further comprising: a UI (user interface) for audiovisually outputting to a guardian terminal management information including disease status analysis information of the guardian, and input / output status for service use, the UI (user interface) including a selection of a management type, a selection of a setting and input of voice or text for the selected type, or a selection of a scheduled transmission or real-time transmission of the set or converted voice or text, and an audiovisual output of management information including disease status analysis information of the guardian, and input / output status for service use.

19. The protected terminal device is The elderly care service system according to claim 1, which is a communication terminal including a smartphone or home phone that receives and outputs voice or text from a parent terminal device transmitted by a service providing device connected via a communication network, and receives voice or text to be transmitted to the parent terminal device and transmits it directly or relays it via the service providing device.

20. The protected terminal device is The elderly care service system for the elderly and those suffering from dementia as described in claim 3, which is a communication terminal including a smartphone or a home phone that receives and outputs the voice or text of the guardian transmitted by a service providing device connected via a communication network, receives and transmits response feedback information to the disease diagnosis elements transmitted by the service providing device, and receives the voice or text to be transmitted to the guardian terminal side and transmits it directly or relays it via the service providing device.

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