Business management system and its program

Abstract

To provide a business management system that enables companies that carry out multiple works and operations to immediately grasp the busyness of the companies while grasping the overall situation, and can facilitate adjustment of processes, allocation of personnel, and modification of the deployment of a facility for new work and operation orders, and a business management program.SOLUTION: A business management system 1b comprises: a process processing unit 5 that sets a construction period for ordered business content and creates a process chart; a work instruction creation unit 8a that creates a work instruction using operation content subdivided from the business content; a daily report creation unit 8b that creates a daily report for reporting completed operation content; a user device 32 capable of viewing the work instructions; and a busy season ratio calculation unit 7 that calculates a busy season ratio calculated by dividing an order amount of the business content by the construction period and adding busy season parameters for each date. The process processing unit 5 displays the busy season ratio on the process chart.SELECTED DRAWING: Figure 13

Description

[Technical field]

[0001] The present invention relates to a system and a program for managing operations relating to construction, maintenance, repair, and other work from order receipt to delivery. [Background technology]

[0002] 2. Description of the Related Art Conventionally, management systems have been developed that are capable of grasping and managing the progress of work processes, production volume, and the like at production sites such as factories. For example, Patent Document 1 discloses an invention entitled "Process Management System and Process Management Program" that relates to a process management system for managing the personnel and equipment required to produce multiple products that are manufactured through multiple processes. In this invention, the process is managed for each part of the product, and the assembly and inspection processes of those parts are managed in a process chart, and the allocation of the necessary machinists, assemblers, and inspectors and the deployment of the necessary equipment are compiled in a manufacturing schedule database, making it easy to change the schedule.In addition, by generating a cumulative man-hour comparison chart that compares the cumulative planned man-hours and actual man-hours for each deadline, it is easy to grasp the progress of the process, and it is possible to make agile decisions about changing the schedule. Patent Document 2, titled "Work Progress Management Method," discloses an invention of a method that is based on EVM (Earned Value Management System), a method that uses cost as a measure of progress for each unit of work, converts the degree of production of a deliverable by each unit of work into the actual cost required to produce the deliverable in that unit of work, and compares the integral of this actual cost with the integral of the planned cost to show whether the actual progress of work is delayed against the work plan, and that uses this EVM to manage the progress of work to produce deliverables corresponding to each node in a tree structure called WBS (Work Breakdown Structure), thereby managing the progress of work while comparing planned costs with actual cost values. In this invention, a predetermined ratio of the actual cost to the planned cost is set as an alarm threshold, and an alarm is displayed on the display device when the ratio falls below this ratio, making it possible to more effectively manage the progress of work. Patent document 3, titled “Production Management System and Method,” discloses an invention related to a production management system that can grasp the progress of work processes classified into task units suitable for shortening lead times, for each material. In this invention, the production management system is equipped with an actual accumulated value calculation section and a target accumulated value calculation section, and the values ​​calculated by each are compared and displayed on the manager's terminal, making it possible to grasp the efficiency of the work process. Based on the idea that cost creates value, the cost injected into each process is displayed, the time integral value of the sum of the cost of materials and the processing cost of the work process is shown, and by comparing this with the target accumulated value, profitability and efficiency can be grasped. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2003-303009 A [Patent Document 2] JP 2004-287891 A [Patent Document 3] JP 2014-002705 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, with the inventions disclosed in Patent Documents 1 to 3, it is possible to grasp the profitability and efficiency of each process in a task or job while comparing the target cost and actual cost for that task or job, and it is also possible to change the schedule. However, in a typical company, multiple tasks or jobs are often carried out in parallel, and it is necessary to maximize efficiency while taking into account the human and equipment capacity of the contracting company. In such cases, it is important to set the process of new work or work to be ordered based on the progress of work or work processes that have already been ordered, and it is necessary to integrate each work or work process to grasp the busy state of the entire company. However, with the inventions disclosed in Patent Documents 1 to 3, although it is possible to grasp the efficiency and profit margin of each process, there is a major problem in that it is difficult to instantly grasp the busy state of work or work within the entire company. The present invention has been made in response to such conventional circumstances, and aims to provide an operation management system and an operation management program that enable a company which simultaneously handles a number of tasks or jobs to instantly grasp the busyness of the company while grasping the overall situation, and which enables easy adjustment of the process and modification of personnel and equipment deployment in response to orders for new tasks or jobs. [Means for solving the problem]

[0005] In order to achieve the above object, a first invention is a business management system comprising: a process processing unit which sets a construction period for a business content ordered by a client; a work instruction creation unit which creates a work instruction using business content constituted by subdividing the business content; a daily report creation unit which creates a daily report reporting on completed business content among the business content; a user device which allows the business content described in the work instruction to be viewed; and a busy season ratio calculation unit which calculates a busy season parameter by dividing the order amount of the business content by the construction period, wherein the process processing unit arranges the business content in horizontal columns with dates and the multiple business content in vertical columns to integrate the construction periods of the multiple business content into a list, the busy season ratio calculation unit adds up the busy season parameters for each of the business content for each date to calculate a busy season ratio, and the process processing unit displays the busy season ratio in the list. In the business management system configured as described above, the busy season ratio calculation unit calculates busy season parameters for each business content and further acts to add up the busy season parameters for each business content for each date to calculate the busy season ratio, and the process processing unit acts to display the construction period of the business content in a list including the busy season ratio.

[0006] The second invention is a business management system that, in the first invention, is characterized in that the business content is linked to a preset progress rate along the timeline of the execution of the business content, and has a progress rate extraction unit that reads out the highest progress rate among the progress rates linked to the completed business content included in the daily report, and the process processing unit displays the highest read progress rate in the list table. In the business management system having the above configuration, the progress rate extraction unit operates to read out the highest progress rate among the progress rates linked to the completed work content included in the daily report created by the daily report creation unit, and the process processing unit operates to display the highest progress rate in a list.

[0007] The third invention is a business management system according to the first or second invention, characterized in that the work instruction creation unit creates the work instruction using work content that is configured at a higher level by consolidating the work content instead of the work content itself, the daily report creation unit creates the daily report reporting on the work content that has been completed among the work content, and the work content is assigned an ID in advance, and the ID is also assigned and linked to the consolidated lower-level work content reported in the daily report. In the business management system having the above configuration, the work instruction creation unit acts to create work instructions using the work content instead of the business content, and the daily report creation unit acts to create a daily report that reports on the work content, but an ID is set in advance and this ID acts to link the work content and the business content. In the present invention, both "business content" and "work content" refer to the breakdown of the ordered business content into the level of actions to be performed, but "business content" is defined as a concept of specific actions that are easy to understand for on-site engineers (workers) who perform the business content, while "work content" is defined as a concept of a higher level of action that combines multiple "business contents" so that it is easy to understand for sales and management departments. In other words, multiple "business contents" that are broken down correspond to one "work content." Therefore, for one ID that represents a "work content," there may be multiple IDs that represent "business content," and these may also include cases where they have suffixes such as branch numbers. This type of ID-based linking management is intended to ensure compatibility when the department that creates the work instructions is different from the department that performs the work on site, while allowing each department to understand the level of action in easily understandable language.

[0008] The fourth invention is a business management system according to any one of the first to third inventions, characterized in that the process processing unit assigns workers to each date according to the contents of the work instructions and displays the number of workers in the list or separate table. In the business management system having the above configuration, the process processing section is operable to assign workers for each date in accordance with the contents of the work instructions, and to display the number of workers in a list or in a table separate from the list.

[0009] A fifth invention is a business management program that uses a computer to execute the following steps: a construction period processing step of setting a construction period for a business content ordered by a client; a work instruction creating step of creating a work instruction using business contents constituted by subdividing the business content; a daily report creating step of creating a daily report reporting on completed business contents among the business contents; a busy season ratio calculation step of calculating a busy season parameter by dividing the order amount of the business content by the construction period; a construction period integration step of arranging the multiple business contents in the horizontal column with dates in the horizontal column and integrating the construction periods of the multiple business contents into a list; a busy season ratio calculation step of calculating a busy season ratio by adding up the busy season parameters for each of the business contents for each date; and a busy season ratio display step of displaying the calculated busy season ratio in the list. The business management program having the above configuration is an embodiment of the first invention as a program invention, and therefore its operation is the same as that of the first invention.

[0010] The sixth invention is a business management program according to the fifth invention, which is characterized in that the business content is linked to a preset progress rate along the timeline of the execution of the business content, and the business management program executes a progress rate extraction step of reading out the highest progress rate among the progress rates linked to the completed business content included in the daily report, and a progress rate display step of displaying the read progress rate in the list table. The business management program having the above configuration is an embodiment of the second invention as a program invention, and therefore its operation is the same as that of the second invention.

[0011] The seventh invention is a business management program according to the fifth or sixth invention, wherein the work instruction creation process is a process of creating the work instruction using work content that is configured at a higher level by consolidating the work content instead of the work content itself, and the daily report creation process is a process of creating the daily report that reports on the work content that has been completed among the work content, and the work content is assigned an ID in advance, and the ID is also assigned and linked to the consolidated lower-level work content reported in the daily report. The business management program having the above configuration is an embodiment of the third invention as a program invention, and therefore its operation is the same as that of the third invention.

[0012] The eighth invention is a business management program according to any one of the fifth to seventh inventions, characterized in that the construction period integration process allocates workers for each date according to the contents of the work instructions and displays the number of workers in the list or separate table. The business management program having the above configuration is an embodiment of the fourth invention as a program invention, and therefore its operation is the same as that of the fourth invention. Effect of the Invention

[0013] In the business management system according to the first invention, once the order amount and construction period of the received business content are determined, the busy season parameters are calculated, and the busy season ratio for the entire business content is calculated, so it is possible to grasp the degree of busyness of the entire company for each date at a glance. Therefore, the degree of busyness that a newly received business content will have on the entire company can be easily grasped by provisionally determining the order amount and construction period, and adjustments can be made promptly to the overall process, the allocation of workers, and the deployment of heavy machinery and equipment required to carry out the business, making it possible to improve the efficiency and profitability of the entire business of the company.

[0014] In the business management system according to the second invention, the progress rate is linked to the work content to be performed in advance, so the progress status of the business is automatically shown based on the work content reported in the daily report, and it is possible to easily grasp the progress rate by creating the daily report. Although it is important to accurately grasp individual progress rates, calculating and examining progress rates takes time and effort, and in companies where many businesses are carried out simultaneously, management of progress rates becomes complicated and inefficient, so it is possible to contribute to improving the efficiency and profitability of the entire company by automatically grasping the progress rate with a certain degree of accuracy, even if it is rough.

[0015] In the business management system according to the third invention, the work instruction creation unit creates work instructions using higher-level work content instead of lower-level work content, so that the system user who creates the work instructions only needs to understand the higher-level work content. Also, the daily report creation unit creates daily reports that directly report the lower-level work content, so that the system user who creates the daily reports only needs to understand the lower-level work content. And, since the work content and the work content are linked by IDs, the system user who carries out the business and creates the daily report can create the daily report while viewing the work instructions, and therefore carry out the work content instructed in the work instructions as it is. This system can support more efficient and accurate business execution in cases where the personnel in the departments that prepare the work instructions and daily reports are different, and it is deemed more desirable to use higher-level work content that is easier to understand and different from the work content to be performed on-site when preparing the work instructions, rather than the same work content.

[0016] The business management system of the fourth invention displays the number of workers in a list or other separate table according to the contents of the work instructions, making it possible to grasp the manpower required on a daily basis throughout the company, thereby preventing processes that exceed the number of workers within the company and enabling the implementation of appropriate personnel deployment plans within a period of time. By making it possible to allocate appropriate personnel, it is possible to improve the efficiency of business operations and profitability.

[0017] The business management program according to the fifth invention is an embodiment of the first invention as a program invention, and therefore has the same effects as the first invention.

[0018] The business management program of the sixth invention is an embodiment of the second invention as a program invention, and therefore has the same effects as the second invention.

[0019] The business management program of the seventh invention is an embodiment of the third invention as a program invention, and therefore has the same effects as the third invention.

[0020] The business management program of the eighth invention is an embodiment of the fourth invention as a program invention, and therefore has the same effects as the fourth invention. [Brief description of the drawings]

[0021] [Figure 1] 1 is a system block diagram of a business management system according to a first embodiment of the present invention. [Diagram 2] FIG. 2 is a flow diagram for explaining the setting and execution of processes from the receipt of an order for a business in a company through the business management system according to the first embodiment. [Diagram 3] 1 is a conceptual diagram showing an integrated process chart formulated by a business management system according to a first embodiment; [Figure 4] 3A and 3B are conceptual diagrams of a customer master of the business management system according to the first embodiment. [Diagram 5] 2 is a conceptual diagram of an in-house personnel master of the business management system according to the first embodiment; [Figure 6] 3A and 3B are conceptual diagrams of a work instruction master of the business management system according to the first embodiment. [Figure 7] 3 is a conceptual diagram of a display screen of a work instruction sheet created by the business management system according to the first embodiment. FIG. [Figure 8] 4 is a conceptual diagram of a separate table created by the business management system according to the first embodiment. FIG. [Figure 9] FIG. 2 is a conceptual diagram for explaining busy season parameters and busy season ratios calculated in the business management system according to the first embodiment. [Figure 10] 3A and 3B are conceptual diagrams of a task content master of the task management system according to the first embodiment. [Figure 11] 3A and 3B are conceptual diagrams of a daily report task master of the task management system according to the first embodiment. [Figure 12] 3 is a conceptual diagram of a display screen of a daily report created by the business management system according to the first embodiment. FIG. [Figure 13] FIG. 11 is a conceptual diagram of a master database of a business management system according to a second embodiment of the present invention. [Figure 14] FIG. 11 is a conceptual diagram of a display screen of a work instruction sheet created by a business system according to a second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] (First embodiment) A business management system according to a first embodiment of the present invention will be described below with reference to FIGS. 1 to 12. FIG. FIG. 1 is a system block diagram of a business management system according to a first embodiment. 1, the business management system 1a has a processing unit 2, an input / output interface 3, a storage unit 4, and user devices connectable to a wide area communication network 93, such as an accounting user device 29 used by an accounting staff member 29a, an administrative user device 30 used by a manager 30a, a sales user device 31 used by a sales staff member 31a, and an operation user device 32 used by an operator 32a. Moreover, the business management system 1a can be envisioned as a system equipped with an arithmetic circuit and a storage device capable of performing each function within a computer server, excluding the user devices. The input / output interface 3 is implemented as devices such as arithmetic circuits, firmware, or communication software such as a TCP / IP driver or a PPP driver, or a combination of these. The business management system 1a can transmit and receive data to and from other devices, particularly user devices 29-32, via the input / output interface 3, and can also be connected to an output device such as a display device when operating the business management system 1a.

[0023] The configuration of the business management system 1a will now be described. The processing section 2 is made up of a process processing section 5, a progress rate extraction section 6, a busy period ratio calculation section 7, a work instruction creation section 8a, and a daily report creation section 8b. The storage unit 4 is made up of a master database 9a, a process database 10, an accounting database 11, a work instruction database 12, a daily report database 13 and an integrated database 14. The master database 9a readably stores a customer master 15 constituting customer information commonly used within the business management system 1a, an internal personnel master 16 constituting information on workers within the company which is similarly commonly used, a heavy machinery and vehicle master 17 constituting information on heavy machinery and vehicles owned by the company which is similarly commonly used, an equipment and tool master 18 constituting information on equipment and tools owned by the company, a work instruction master 19 constituting work content commonly used when creating work instructions, a work content master 20 constituting work content commonly used when creating daily reports, and a daily report work master 21 which is configured by linking work content and work content using a predetermined ID. The process database 10 lists three categories of construction, maintenance, and repair as examples of businesses that a company receives orders for, and stores construction process data 22, maintenance process data 23, and repair process data 24 as data related to processes related to each one-off business. Therefore, the businesses are not limited to these, and other process data related to concepts such as inspection and maintenance may also be stored. The accounting database 11 is a database that stores order amount data 25 related to business that has been ordered by a company, the work instruction database 12 is a database that stores work instruction data 26 related to work instructions created by the work instruction creation unit 8a, and the daily report database 13 is a database that stores daily report data 27 related to daily reports created by the daily report creation unit 8b. The integrated database 14 is a database that stores a process chart that integrates process-related data 22, 23, 24, work instruction data 26, and daily report data 27, as well as integrated process chart data 28 that also integrates a separate table that has been created separately. In addition, the accounting staff 29a, the manager 30a, the sales staff 31a and the operator 32a can input, modify and view master data and data stored in various databases via the input / output interface 3 and the wide area communication network 93 using the accounting user device 29, the management user device 30, the sales user device 31 and the operation user device 32, respectively, and can create process charts and integrated process charts using the process processing unit 5, create work instructions using the work instruction creation unit 8a, and create daily reports using the daily report creation unit 8b.

[0024] Hereinafter, the operation of the business management system 1a according to the first embodiment will be described with reference to FIGS. FIG. 2 is a flow diagram for explaining the setting and execution of processes by the business management system of the first embodiment, from the time of receiving a business order at a company, and FIG. 3 is a conceptual diagram showing an integrated process chart formulated by the business management system. FIG. 2 also shows the execution process for the business management program of the present invention, and explaining the flow of data processing in the business management system 1a with reference to this figure is equivalent to explaining an embodiment of the business management program. In Fig. 2, the components of the business management system 1a shown in Fig. 1 are shown with dashed lines covering the descriptions of the process indicated by S, and are indicated with the same reference numerals. Also, the reference numerals attached to the process indicated by S themselves indicate the user devices related to that process. As a general flow, the business management system 1a creates an integrated process chart 28a shown in FIG. 3 by the process processing unit 5 referring to the master and data stored in the database of the memory unit 4 according to the process shown in FIG. 2, and integrates work instruction data 26 related to work instructions created by the work instruction creation unit 8a and daily report data 27 related to daily reports created by the daily report creation unit 8b into the integrated process chart 28a. By doing so, the busy seasons across all of the businesses that the company has are understood, and the processes of businesses that have already received orders and processes when receiving orders for new businesses are adjusted, as well as personnel, heavy machinery, vehicles, etc., thereby improving the efficiency and profitability of the entire multiple businesses. The steps shown in FIG. 2 will be described in detail below. In Fig. 2, when a company receives an order for a project, first, as an order amount input process in step S1, the accounting staff 29a inputs the order amount via the accounting user device 29, and the process processing unit 5 reads out the customer master 15 having the customer company name table 15a and the customer person in charge name table 15b shown in Fig. 4(a) and (b) from the master database 9a. Then, the process processing unit 5 specifies the customer company name shown in the company name column 54 by selecting a code from the code column 53 in Fig. 4(a), and similarly specifies the person in charge name shown in the person in charge name column 56 by selecting a code from the code column 55 in Fig. 4(b), and stores this specified information together with the business name such as the construction name input by the accounting staff 29a as order amount data 25 in the accounting database 11 so as to be readable.

[0025] Next, in the process setting process of step S2, the manager 30a or the sales representative 31a inputs information about the process, such as a construction number for identifying the construction, the client company name, the subject name indicating the content of the ordered construction or the name of the product to be the subject of the construction, the in-house completion date or scheduled shipping date of the process, and even the delivery method, via the management user device 30 or the sales user device 31. Then, the process processing unit 5 reads out the in-house personnel master 16 shown in FIG. 5 from the master database 9a, and identifies the in-house person in charge shown in the in-house person in charge name column 58 in response to the selection of a code shown in the code column 57, creates a process chart based on the identified information and the input information, and stores it in the process database 10 as construction process data 22 so as to be readable. Of course, if the ordered business is a maintenance business, it is stored in the process database 10 as maintenance process data 23, and if it is a repair business, it is stored in the process database 10 so as to be readable as repair process data 24. In this embodiment, the case where the ordered business is a construction business will be mainly described. Furthermore, the process processing unit 5 stores the integrated process schedule data 28, which is a list created by integrating the multiple construction process data 22, in the integrated database 14 so that the data can be read out.

[0026] In the integrated process schedule 28a shown in Fig. 3, the work number column 33 displays the work number, the person in charge column 34 displays the name of the person in charge identified using the in-house personnel master 16, and the customer column 36 displays the customer name identified using the customer company name table 15a. In addition, the subject column 37 displays the subject, the scheduled completion date column 38 and the scheduled shipping date column 39 display information related to the end of the process, and the delivery method column 40 displays information related to the delivery method. The progress rate column 35 will be described later. This information is compiled into the Integrated Process Chart 28a, which lists all information related to projects that have been accepted by the company as a whole. Specific schedules for the processes corresponding to the information on these processes are displayed together with a schedule column 41 on the right side of the integrated schedule table 28a. More specifically, taking early June 2021 as an example, date row 42 displays dates from the 1st to the 10th, day of the week row 43 displays the day of the week corresponding to the date, and below that are shown total construction cases row 44, number of workers row 45, and busy season ratio row 46, which will be described later. Below the peak season ratio row 46, a section 47 showing the progress status of each construction project is shown. In the status display field 47, which is shown by date as a schedule, cells hatched with horizontal lines, designated by reference number 48, indicate holidays, cells hatched with diagonal lines, designated by reference number 49, indicate the completion of a process and that the case is completed, cells hatched with thick dots, designated by reference number 50, indicate incomplete processes which are currently in progress and do not require personnel for work at the client's site, cells with blank spaces, designated by reference number 51, indicate vacant processes, and cells hatched with light dots, designated by reference number 52, indicate the manpower allocation of processes which are currently in progress and require the number of workers indicated in the numbers for work at the client's site. For example, it can be seen that project number 216322 is a completed project, with repairs finished and the motor delivered on June 3. Project number 216325 is still in progress, and it can be seen that two on-site workers are required on the 1st, and one on the 3rd and 4th. Note that the person in charge displayed in column 34 is an internal sales representative or manager, and is different from the on-site worker.

[0027] 2, in the work instruction creation process of step S3, the administrator 30a inputs information for creating a work instruction via the administration user device 30. The work instruction creation unit 8a reads out the work instruction master 19 having the work content table 19a and the action item table 19b shown in Figures 6(a) and 6(b) from the master database 9a. Then, the work instruction creation unit 8a displays a work instruction display screen on the administration user device 30 to create a work instruction by the administrator 30a inputting information via the administration user device 30.

[0028] FIG. 7 is a conceptual diagram of a display screen of a work instruction sheet created by the business management system 1a. In FIG. 7, the work instruction display screen 64a is provided with, in addition to the task index data column 65, a work content table 66a having a check column in the work content column 61 shown in the work content table 19a constituting the work instruction master 19 of FIG. 6(a), and an action item table 66b having a check column in the action item column 63 shown in the action item table 19b constituting the work instruction master 19 of FIG. 6(b). In this task index data field 65, the administrator 30a inputs a construction number into the construction number field 67 via the management user device 30, or a pull-down menu icon 67a is selected to select and input a corresponding construction number from the construction numbers already registered in step S2. Also, in the person in charge name field 68, the name of a person in charge such as a company's sales department is input, or similarly, the pull-down menu icon 68a is selected to select from the person in charge names already registered. In addition, the name of the customer is entered in the customer name field 69, the name of the person in charge in the customer's customer contact name field 72, the subject of the work etc. in the subject field 70, the name of the product to be worked on in the product name field 71, and dates in the process start date field 73 and process end date field 74 to specify the period of the work process. If any of this information has already been registered and is linked to the work number, the linked information field may be displayed so that it is filled in when the work number is specified by selecting the pull-down menu icon 67a. Then, the work instruction creation unit 8a specifies the work content shown in the work content column 61 in response to the selection of a code by the manager 30a from the code column 60 in Fig. 6(a), and similarly specifies the action items shown in the action item column 63 in response to the selection of a code from the code column 62 in Fig. 6(b). At that time, as shown in Fig. 7, a check mark is added by selecting the check box, and further, the selected work content or action item is colored in a light black color to clarify that it has been selected. The work instructions thus created by the work instruction creation unit 8a using the work instruction display screen 64a are stored in the work instruction database 12 so as to be readable by the work instruction creation unit 8a.

[0029] 2, in the worker allocation process of step S4, the manager 30a or the sales representative 31a inputs the allocation of workers required at the site based on the work content specified in the work instruction sheet via the management user device 30 or the sales user device 31. Specifically, the process processing unit 5 reads out the in-house personnel master 16 shown in Fig. 5 from the master database 9a, identifies in-house personnel as workers in response to the selection of a code shown in the code string 57, and includes the identified worker information in the integrated process chart data 28 and stores it in the integrated database 14 in a readable manner. Also, in the heavy machinery / vehicle allocation process of step S5 and the equipment / jig allocation process of step S6, similar to step S4, the manager 30a or sales representative 31a inputs the allocation of heavy machinery / vehicles and equipment / jigs within the company based on the work content instructed in the work instruction sheet via the management user device 30 or the sales user device 31. Specifically, the process processing unit 5 reads out the heavy machinery / vehicle master 17 and the equipment / jig master 18 from the master database 9a, respectively, and specifies them, and includes the specified heavy machinery / vehicle information and equipment / jig information in the integrated process chart data 28 and stores them in the integrated database 14 in a readable manner. The worker information included in the integrated schedule data 28 is displayed in a column shown as the number of workers row 45 in Fig. 3, and the number of workers required for each date for the entire business ordered by the company is indicated numerically. The black colored portion is an indicator showing the percentage of workers working on-site when the total number of workers is taken as 100%. Note that, although information regarding the number of on-site workers is displayed in the integrated schedule 28a in this embodiment, information regarding workers at in-house factories, etc. may also be displayed, and information regarding heavy machinery, vehicles, devices, and jigs required on-site may also be displayed.

[0030] On the other hand, the specified worker information may be displayed not in the integrated schedule 28a but as a separate table as shown in Fig. 8 from the integrated schedule data 28. Fig. 8 is a conceptual diagram of a separate table created by the business management system. Fig. 8 corresponds to the process shown in Fig. 3. In the appended table 28b in Fig. 8, there is no column for the schedule of the process, and it is organized by month. Below the top row 43 of the day of the week, there is a row 42 of dates, and below the dates, there is a row 45 of the number of workers on site, an indicator 45a of whether the site is on site and the majority of the number of workers, and a column 45b of the number of heavy machinery and vehicles on site. In FIG. 8, the indicator 45a for the presence or absence of on-site workers on the 1st day is colored in light black, so it can be seen that the two people shown in the number of workers row 45 are the number of workers on-site. The number "2" in the heavy equipment and vehicle number display column 45b on-site indicates a 2-ton truck, and this information is based on the information entered in step S5. The number of on-site workers on the 8th day is six, and the indicator 45a for the presence or absence of on-site workers on-site indicates a 4-ton UNIC truck below it is colored in dark black, so this number of on-site workers is the majority. The number "9" in the heavy equipment and vehicle number display column 45b on-site indicates a 4-ton UNIC truck, and this information is also based on the information entered in step S5. In this way, the information can be displayed concisely by using signs, symbols, or icons. Although there is no indication of equipment and jigs in Schedule 28b, a column may be provided below the site heavy machinery and vehicle number indication column 45b, etc., in which they may be indicated by symbols, etc. In addition, the specified heavy machinery / vehicle information and device / jig information may be displayed in both the integrated schedule 28a and the separate schedule 28b, or the information including worker information may be displayed in either one of them. By creating such a separate table, it is possible to get an overview of the placement of workers, heavy machinery, vehicles, devices, and jigs over a long period of time (one month in Figure 8), which makes it possible to quickly respond to modifications to these placements and placement plans for new businesses, thereby improving work efficiency.

[0031] Next, returning to Figure 2, in the busy season ratio calculation process of step S7, the busy season ratio calculation unit 7 reads out order amount data 25 from the accounting database 11 and integrated schedule data 28 from the integrated database 14, calculates the busy season parameters and busy season ratios for each business contained in the integrated schedule data 28, and includes them in the integrated schedule data 28 and stores them readably in the integrated database 14. In the integrated schedule formulation step of step S8, the process processing unit 5 reads out the integrated schedule data 28 including the busy season ratio from the integrated database 14, and displays it as an integrated schedule 28a. The display destination may be each user device 29-32, or a display device separately connected via the input / output interface 3 and the wide area communication network 93, and may be displayed at the request of the person in charge (user). In step S8, the data executed and processed from step S2 to step S7 is reflected in the integrated schedule data 28, and thus it is formulated as the integrated schedule 28a.

[0032] The busy season parameters and busy season ratios will be explained with reference to Fig. 9. Fig. 9 is a conceptual diagram for explaining the busy season parameters and busy season ratios calculated in busy season ratio calculation unit 7 of business management system 1a, and since it was created based on a portion of integrated process chart 28a shown in Fig. 3, the calculation formulas for the busy season parameters and busy season ratios shown in the table are not displayed in business management system 1a. In Fig. 9, the same reference numerals are used for the components already explained using Fig. 3, and explanations will be omitted. Fig. 9 shows construction numbers for three projects, one of which consists of three sub-numbers. The construction period column 59 shows the construction period (days) for the process related to the construction of the construction number including each sub-number. The busy season parameter is the order amount for a construction project divided by the number of days for the construction period, including the sub-number of the construction project number. Specifically, as shown in Figure 9, in the case of construction project number 216326, the order amount is 8 million yen, while the number of days for the construction period is 62 days, the total for the three sub-numbers, so the busy season parameter is 129,000 yen. Similarly, the busy season parameter for construction project number 216327 is 76,000 yen, and the busy season parameter for construction project number 216329 is 100,000 yen. The peak season ratio is the addition of the peak season parameters for each day, so in the case of only the projects shown in Figure 9, the peak season ratio will be 305,000 yen from June 1st to 4th and 7th, respectively, and 205,000 yen from June 8th to 10th, as the peak season parameters for construction number 216329 are not added. The busy season ratio calculated by busy season ratio calculation unit 7 in this way is displayed as both a number and an indicator in busy season ratio row 46 of integrated schedule 28a in Figure 3, as already explained. Since the busy season ratio can be calculated at the stage when an order for a business is decided, using only the order amount and the number of days for the process, it may be executed immediately after step S2 instead of step S7 as shown in Figure 2, or it may be executed before step S2 if a rough calculation is sufficient for a tentative process. Note that although the indicator in busy season ratio row 46 shows the monthly maximum value of the busy season ratio as 100%, the period during which the maximum value is achieved may be determined as appropriate.

[0033] The busy season ratio is calculated by taking advantage of the fact that the order amount for a business is based on the effort and level of specialization of the work. Therefore, it is possible to grasp the degree of busyness to a certain extent without deciding details such as the allocation of individual workers or the need for heavy machinery, vehicles, or devices and jigs, and the calculation can be done easily at an early stage. Therefore, in a company where multiple businesses are progressing simultaneously, it is possible to quickly change the allocation of personnel and adjust the management of heavy machinery and vehicles in businesses that have already been ordered, making it possible to quickly manage the business of the entire company. Also, when receiving an order for a new business, it is possible to quickly display the busy season ratio in the integrated schedule 28a in line with the process, so it is possible to respond by reworking the process in the existing business and reviewing the flexibility of workers and heavy machinery. Furthermore, the busy season ratio is shown for each date with numbers and an indicator, making it possible to understand the degree of busyness on a daily basis, making it easier to plan vacation times for workers, etc., and facilitating labor management. In this embodiment, the busy season parameter is calculated by dividing the order amount of the project by the number of days of the construction period, including the sub-number of the construction number, but this division is not limited to this, and any parameter calculated using only the order amount and the construction period may be used, for example, a parameter dividing the order amount by the square of the number of days of the construction period. It is meaningful to be able to easily obtain a rough value of the busyness level using only the order amount and the construction period.

[0034] 2 is a process in which the worker 32a views the work instruction created in step S3 via the work user device 32. Specifically, the worker 32a can read the work instruction data 26 from the work instruction database 12 via the work user device 32 and view the contents of the data. Based on the contents of the work instructions, the work is carried out either within the company or at a site designated by the client. 2, in the daily report creation / reporting process of step S10, the worker 32a inputs information for creating a daily report via the worker user device 32. The daily report creation unit 8b reads out, from the master database 9a, the task content master 20 having a task type table 20a and a task content table 20b shown in Figs. 10(a) and 10(b), respectively, and the daily report task master 21 having a task content table 21a and a task content table 21b shown in Figs. 11(a) and 11(b), respectively.

[0035] First, the task content master 20 shown in FIGS. 10(a) and 10(b) will be described. The task content master 20 comprises a task type table 20a and a task content table 20b, with the task type table 20a consisting of a code column 75 and a task type column 76, and the task content table 20b consisting of a task code column 77, a task content column 78, and a progress rate column 79. The task codes shown in the task code column 77 consist of one alphabetical character and two numeric characters, and the alphabetical portion matches the code shown in the code column 75 and indicates the task type. In other words, the task type table 20a is ranked higher than the task content table 20b, and the task contents that are the subdivisions of the task types in the task type column 76 are expressed by task codes. The progress rates included in the task content table 20b are numerical values ​​that are set in advance in correspondence with the task content, and represent the predicted progress rate of the entire project (case) when the task content is completed. For this reason, the alphabetical order of the codes representing the task types corresponds to the order in which the tasks are performed, and the same applies to the numbers of the task codes.

[0036] Next, the daily report task master 21 will be described with reference to FIG. Fig. 11 is a conceptual diagram of the daily task master of the task management system. The daily task master 21 is composed of a task content table 21a shown in Fig. 11(a) and a task content table 21b shown in Fig. 11(b). These are linked by IDs to the task content table 20b of the task content master 20 shown in Fig. 10(b) and the task content table 19a of the work instruction master 19 shown in Fig. 6(a). Specifically, work content table 21a has an ID column 82 in addition to a code column 80 and a work content column 81, and work content table 21b has an ID column 83 and a work content column 84. For example, the work content "hot water / steam cleaning" in work content column 81 corresponding to "G01" in code column 80 has an ID "007" assigned to ID column 82, and since this work content corresponds to "coil cleaning and drying" in work content column 84, an ID "007" is assigned to ID column 83. In the business management system 1a in this embodiment, as described above, the work content described in the work instruction sheet and the work content described in the daily report are differentiated. This is because the person in charge (user) who creates the work instruction sheet and the person in charge (user) who creates the daily report are different, and the terms that are appropriate for each person are adopted separately.

[0037] For example, if the work instructions are prepared by the manager 30a as described above and the daily report is prepared by the worker 32a (described later) who works on-site, the worker 32a is often an engineer, and it is easier to understand specialized and specific terms used on-site, and it is thought that the accuracy of the contents will be higher if the daily report is regarded as a technical report. On the other hand, the manager 30a is not necessarily an engineer, and it is easier to understand and give work instructions if comprehensive and higher-level terms are used rather than specialized and specific terms. Therefore, in this application, the concepts of "business content" and "work content" are defined as described above. However, when two different terms are used in this way, there is a possibility that a situation may occur where the contents of the work instruction cannot be understood, or conversely, the contents of the daily report cannot be understood. And above all, it is impossible to confirm whether the work content instructed in the work instruction has been performed in the work content reported in the daily report. Therefore, in the business management system 1a according to the first embodiment, these terms are linked by IDs to ensure compatibility between the "work content" and the "work content." In FIG. 11, the same ID is assigned, but since the work content is higher, there are cases where multiple work content corresponds to one work content. In such cases, it is better to assign a subscript or a branch number to the ID of the work content to make them correspond to each other. By providing the daily report task master 21 as described above, even when the user who creates the work instructions and the user who creates the daily reports are different, it is possible for each user to easily use terms that are easy to understand, and it is possible to confirm without omission the execution of the tasks instructed in the work instructions, making management easier and improving business efficiency.

[0038] The daily report creation unit 8b displays a daily report display screen 85 on the operation user device 32 so that a daily report can be created based on information input by the operator 32a via the operation user device 32. FIG. 12 is a conceptual diagram of a display screen of a daily report created by the business management system. In FIG. 12, the daily report display screen 85 has a work date field 86, and the date on which the daily report is to be created may be entered or the corresponding date may be selected from a calendar display (not shown). In the construction number field 87, the construction number performed on the creation date may be entered or the pull-down menu icon 67a may be used to select from the construction numbers already registered in step S2, or the construction process data 22 or the integrated schedule data 28 may be read and the construction number may be selected, or the work instruction data 26 created in step S3 may be read and the construction number may be selected. Similarly, in the person in charge field 88, the name of the person in charge of the work may be entered or the pull-down menu icon 68a may be used to select from the worker master 16 in the master database 9a, or the construction process data 22, the integrated schedule data 28 or the work instruction data 26 may be read and the person in charge may be selected. Furthermore, for example, the person in charge identified by the selection of the construction number as data may be displayed.

[0039] Next, the daily report display screen 85 displays a task type table 89a generated using the task type table 20a of the task content master 20 read by the daily report creation unit 8b, as well as a task content table 89b generated using the task content table 20b. This work schedule 89b has two different colourings. The first is the part colored in light black, which means that the task content corresponding to the task content instructed in the work instruction has already been completed. The daily report creation unit 8b refers to the daily report task master 21 read from the master database 9a to check the task content corresponding to the task content, and colors the columns related to the task content that has already been completed in light black. For example, since "site inspection" and "entry training" in the task content table 89b were completed on May 13, the task code and last work date columns are also colored in light black, and since this is "inquiry" in the task type table 89a, it is also colored in light black together with the code column in the task type table 89a. The second is a part colored in dark ink, which means that the task content corresponding to the task content instructed in the work instruction has not been completed. This is also colored by the daily report creation unit 8b when the daily report task master 21 is referenced and the task content reported via the daily report does not correspond to the task content. For example, since "assembly" in the task content table 89b has not yet been completed without the last task date being entered, the task code and last task date columns are also colored in dark ink, and the "assembly" column and code column in the task type table 89a are also colored in dark ink. 12, the work content performed by the worker 32a on the target day is checked by selecting the check box included in the work content table 89b. After the check mark is entered, the work content that is completed is changed to a light ink color to indicate that the work content is completed.

[0040] In this way, on the daily report display screen 85, it is possible to check at a glance whether the work instructed in the work instruction sheet has been completed or not, and all users (accounting staff 29a, manager 30a, sales staff 31a, and workers 32a) can grasp the progress and work efficiency of each project (construction) simply by checking the work type table 89a and work content table 89b. It is also possible to check for missed work, and the check function makes it possible to prevent delays in the process and improve work efficiency. By using the daily report display screen 85, the daily report created by the daily report creating unit 8b is stored as daily report data 27 in the daily report database 13 so as to be readable. A daily report summary table 92 is displayed at the bottom of the daily report display screen 85. The daily reports constituting this summary table are displayed by the daily report creation unit 8b reading out the daily report data 27 from the daily report database 13 and displaying it. By displaying the daily report summary table 92, it is possible to summarize the most recent daily reports created up until the time of creating the daily reports, and it is possible to get an overview of the progress of the business as a whole within the company. The display of the daily report summary table 92 may also be extracted by work date shown in the work date column 86, by work number shown in the work number column 87, or by person in charge shown in the person in charge column 88. By narrowing down the results to these, it is possible to grasp the progress and work efficiency for each narrowed down element.

[0041] Next, in the progress rate extraction process of step S11, when the progress rate extraction unit 6 checks that the task up to ``Drying'' with task code G02, which is the latest process in the task content table 89b, has been completed, it reads out a progress rate of 56% corresponding to G02 Drying from the task content table 20b shown in Figure 10 (b).This progress rate data is received by the daily report creation unit 8b, displayed on the progress rate indicator 90 on the daily report display screen 85, and included in the daily report data 27 and stored in the daily report database 13. Furthermore, the daily report display screen 85 shows a remaining work time indicator 91. The remaining work time indicator 91 shows the remaining work time (=A-(B+C+D)) as an indicator, which is calculated by subtracting from work time A for a 100% profit rate, obtained by dividing the order amount (which may be the billed amount or the estimated amount) by the hourly cost of the work such as labor costs, work time B equivalent to the total material cost obtained by dividing the total material cost amount by the work number by the hourly cost of the work, work time C equivalent to the total subcontract cost obtained by dividing the total subcontract cost amount by the work number by the hourly cost of the work, and work time D already completed by the work number. The remaining work time indicator 91 may be changed in color or shade when the remaining work time falls within a range with a certain width around the time corresponding to a certain rate of return, such as +a hours or -b hours from the time corresponding to the rate of return X%. Note that X is a number appropriately selected between 0 and 100, and a and b are numbers appropriately selected below A.

[0042] Furthermore, as an integrated schedule reflection process in step S12, the process processing unit 5 also receives the progress rate data extracted by the progress rate extraction unit 6, displays it in the progress rate column 35 of the integrated schedule 28a in Figure 3, includes it in the integrated schedule data 28, and stores it in the integrated database 14.

[0043] Through the above steps S1-S12, a series of steps from receiving an order for one project, working according to the project content, and submitting a daily report is completed, and the integrated schedule 28a is also updated. Therefore, as shown by the arrow extending from the integrated schedule reflection step of step S12 to just before the schedule setting step of step S2 in FIG. 2, when receiving an order for the next project, in the schedule setting step of step S2, it is possible to easily grasp the progress and busyness of all projects currently underway throughout the company by referring to the integrated schedule 28a, and it is possible to appropriately modify the deployment of personnel, heavy machinery, vehicles, devices, and jigs according to the situation, and adjust the construction period to improve the efficiency and profitability of the entire company.

[0044] (Second embodiment) Next, a business management system according to a second embodiment of the present invention will be described with reference to Fig. 13 and Fig. 14. Fig. 13 is a conceptual diagram of a master database of the business management system according to the second embodiment, and Fig. 14 is a conceptual diagram of a display screen of a work instruction sheet created by the business system according to the second embodiment. 13, a business management system 1b according to the second embodiment uses a master database 9b, which does not include a work instruction master database 19 and a daily business report master database 21, instead of a master database 9a. The other components are the same as those in the first embodiment, and the same reference numerals are used to denote the same components, and the description thereof will be omitted. The business management system 1b according to the second embodiment differs from the business management system 1a according to the first embodiment only in that a work instruction document is created using a work content master 20 instead of a work instruction master 19, and the process setting and execution flow shown in the flow diagram of FIG. 2 are basically the same. A specific difference is that in the business management system 1b, in the work instruction creation process of step S3 in Figure 2, the work instruction creation unit 8a reads out the work content master 20, which has a work type table 20a and a work content table 20b shown in Figures 10(a) and (b), respectively, from the master database 9b, and displays the work instruction display screen 64b on the administrative user device 30. That is, in this embodiment, the distinction between "task content" and "business content" made in the first embodiment is abolished and everything is handled as "business content." Therefore, the work content table 66a and the implementation item table 66b displayed on the work instruction display screen 64a in Fig. 7 in the business management system 1a are changed to a business type table 66c and a business content table 66d read from the business content master 20 in the business management system 1b as shown in Fig. 14. 2 is applied to this embodiment, the work instruction creation unit 8a reads the task content master 20 from the master database 9b in step S3 to create a work instruction. Also, in step S10, the daily report creation unit 8b does not need to read the daily report task master 21, and can check the task content in the work instruction that corresponds to the task content in the daily report without referring to the daily report task master 21, and can color the fields related to the task content that has already been completed in light black as shown in FIG. 12, and can also display the progress rate.

[0045] Hereinafter, with reference to FIG. 14, the creation of a work instruction document in this embodiment will be described. The same components as those in FIG. 7 are designated by the same reference numerals, and the description thereof will be omitted. In Fig. 14, the work instruction creation unit 8a specifies the task type shown in the task type column 76 in response to a code selection by the manager 30a from the code column 75 in Fig. 10(a), and similarly specifies the task content shown in the task content column 78 in response to a code selection from the task code column 77 in Fig. 10(b). At that time, as shown in the task type table 66c and task content table 66d in Fig. 14, a check mark is added by selecting the check box, and further, the selected task type and task content are colored in a light black color to clarify that they have been selected. The work instruction created by the work instruction creation unit 8a using the work instruction display screen 64b in this manner is stored in the work instruction database 12 so as to be readable by the work instruction creation unit 8a. In the business management system 1b, work instructions are created using the "task content" of the task content master 20 used when creating daily reports instead of the "task content" of the work instruction master 19, so the daily report task master 21 is unnecessary and all users can operate using common terminology, so that the terminology of all users is unified not only within the business management system 1b but also at the work site and in the company office, making it possible to prevent misunderstandings and mistakes at the site due to differences in terminology, contributing to improving the business efficiency and profitability of the entire company. Other effects are the same as those of the business management system 1a according to the first embodiment.

[0046] In addition, although it has been explained that the columns of various tables in the business management systems 1a and 1b are hatched or colored, the colors are not limited to light black, and various colors and their shades may be changed as appropriate. Also, although the users of these systems are the accounting staff 29a, the manager 30a, the sales staff 31a, and the operation staff 32a, this is merely determined for convenience, and it is not intended to limit the persons in charge, and any user may be in charge. [Industrial Applicability]

[0047] As described above, the present invention can be used as a system or program for simultaneously managing the process from order receipt to delivery of work related to a plurality of construction, maintenance, repair, and other works. [Explanation of symbols]

[0048] 1a, 1b...Business management system 2...Processing unit 3...Input / output interface 4...Memory unit 5...Process processing unit 6...Progress rate extraction unit 7...Peak period ratio calculation unit 8a...Work instruction creation unit 8b...Daily report creation unit 9a, 9b...Master database 10...Process database 11...Accounting database 12...Work instruction database 13...Daily report database 14...Integrated database 15...Customer master 15a...Customer company name table 15b...Customer person in charge name table 16...Internal personnel master 17...Heavy machinery / vehicle master 18...Equipment / jig master 19...Work instruction master 19a...Work content table 19b...Implementation item table 20...Business content master 20a...Business type table 20b...Business content table 21...Daily report business master 21a...Business content table 21b...Work content table 22...Construction process data 23...Maintenance process data 24...Repair process data 25...Order amount data 26...Work instruction data 27...Daily report data 28...Integrated schedule data 28a...Integrated schedule 28b...Schedule 29...Accounting user device 29a...Accounting staff 30...Administrative user device 30a...Administrator 31...Sales user device 31a...Sales staff 32...Operation user device 32a...Work staff 33...Construction number column 34...Person in charge column 35...Progress rate column 36...Customer column 37...Subject column 38...Scheduled completion date column 39...Scheduled shipping date column 40...Delivery method column 41...Schedule column 42...Date row 43...Day of the week row 44...Total number of construction cases row 45...Number of workers row 45a...Indicator of presence / absence of site / majority of workers 45b...Column displaying heavy equipment / vehicle number on site 46...Peak period ratio row 47...Status display column 48...Holiday display 49...Completion display 50...Incomplete display 51...Availability display 52...Personnel display 53...Code column 54...Company name column 55...Code column 56...Person in charge name column 57...Code column 58...Internal person in charge name column 59...Construction period column 60...Code column 61...Work content column 62...Code column 63...Implementation item column 64a,64b...Work instruction display screen 65...Task index data field 66a...Work content table 66b...Implementation item table 66c...Task type table 66d...Task content table 67...Construction number field 67a...Drop-down menu icon 68...Person in charge name field 68a...Drop-down menu icon 69...Customer name field 70...Subject field 71...Item name field 72...Customer person in charge name field 73...Process start date field 74...Process end date field 75...Code column 76...Task type column 77...Task code column 78...Task content column 79...Progress rate column 80...Code column 81...Task content column 82...ID column 83...ID column 84...Task content column 85...Daily report display screen 86...Work date field 87...Construction number field 88...Person in charge field 89a...Task type table 89b...Task content table 90...Progress rate indicator 91... remaining work time indicator 92... daily report summary table 93... wide area communication network,

Claims

1. a process processing unit that sets a construction period for a business content ordered by a customer; a work instruction creation unit that creates a work instruction using a task content that is constituted by subdividing the business content; a daily report creation unit that creates a daily report that reports on the task content that has been completed among the task content; a user device that allows the task content described in the work instruction to be viewed; and a busy season ratio calculation unit that calculates a busy season parameter by dividing the order amount of the business content by the construction period, The process processing unit arranges dates in horizontal columns and the business contents in vertical columns to integrate the construction periods of the business contents into a list, the busy season ratio calculation unit adds up the busy season parameters for each of the business contents for each date to calculate a busy season ratio, and the process processing unit displays the busy season ratio in the list.

2. The business management system described in claim 1, characterized in that the business content is linked to a predetermined progress rate along a timeline of the execution of the business content, the system has a progress rate extraction unit that reads out the highest progress rate among the progress rates linked to the completed business content included in the daily report, and the process processing unit displays the highest read progress rate in the list.

3. The business management system described in claim 1 or claim 2, characterized in that the work instruction creation unit creates the work instruction using work content that is configured at a higher level by consolidating the work contents instead of the business contents, the daily report creation unit creates the daily report reporting the business contents that have been completed among the business contents, the work contents are assigned an ID in advance, and the ID is also assigned to the lower-level business contents that are consolidated and reported in the daily report, and the work contents are linked to each other.

4. 4. The business management system according to claim 1, wherein the process processing unit assigns workers to each of the dates according to the contents of the work instructions and displays the number of workers in the list or a separate table.

5. 2. A business management program for executing, using a computer, the following steps: a construction period processing step for setting a construction period for a business content ordered by a client; a work instruction creating step for creating a work instruction using business contents constituted by subdividing the business content; a daily report creating step for creating a daily report reporting on completed business contents among the business contents; a busy period ratio calculation step for calculating a busy period parameter by dividing the order amount of the business content by the construction period; a construction period integration step for arranging the multiple business contents in the horizontal column with dates in the horizontal column and integrating the construction periods of the multiple business contents into a list; a busy period ratio calculation step for calculating a busy period ratio by adding up the busy period parameters for each of the business contents for each date; and a busy period ratio display step for displaying the calculated busy period ratio in the list.

6. The business management program of claim 5, further comprising: a progress rate extraction step for reading out the highest progress rate among the progress rates linked to the completed business content included in the daily report, the progress rate being linked to a predetermined progress rate along a timeline of the execution of the business content; and a progress rate display step for displaying the read-out progress rate in the list.

7. The business management program according to claim 5 or 6, characterized in that the work instruction creation process is a process of creating the work instruction using work content that is configured at a higher level by consolidating the work content in place of the business content, the daily report creation process is a process of creating the daily report that reports on the business content that has been completed among the business content, the work content is assigned an ID in advance, and the ID is also assigned to the lower-level business content that is consolidated and reported in the daily report and linked to the work content.

8. 8. The business management program according to claim 5, wherein the construction schedule integration step allocates workers for each date according to the contents of the work instructions and displays the number of workers in the list or separate table.

Images