Car loan transfer management program and car loan transfer management method

Abstract

To provide a car rental management program and a car rental management method for renting a car with less burden on a user. [Solution] In a car rental management system S, a car rental management program executes a step of recording user data in an administrator terminal M, a step of recording rental car data corresponding to the user data, and a step of recording key data corresponding to the rental car data. The car rental management method includes a step of recording user data, a step of recording rental car data corresponding to the user data, and a step of recording key data corresponding to the rental car data. The personal authentication program has a step of recording user data including preliminary facial image data in the management terminal M, a step of recording key data corresponding to the rental object, a step of recording facial image data at the time of rental, and a personal authentication step of comparing the preliminary facial image data with the facial image data at the time of rental to perform personal authentication and make the key data usable.

Description

[Technical field]

[0001] The present invention relates to a vehicle rental management program and a vehicle rental management method. [Background technology]

[0002] In recent years, the market for car rental businesses, where companies own multiple cars and rent these cars to customers at set times, is expanding. In particular, the number of tourists from overseas (hereinafter referred to as "foreign tourists") has been increasing in Japan recently, and the proportion of foreign tourists using rental cars is remarkable.

[0003] Generally, in the rental car business, rental car companies set up offices at major facilities such as airports and stations, and people who want to rent a car (hereinafter referred to as "users") must go to these offices, complete the required procedures, and rent a car. For example, the following non-patent document 1 describes the services of general rental car companies. [Prior art documents] [Non-patent literature]

[0004] [Non-Patent Document 1] https: / / www.nipponrentacar.co.jp / Summary of the Invention [Problem to be solved by the invention]

[0005] However, the above service has the problem that the user must go to the rental car company's office and complete the required procedures there, which takes a lot of time and effort to rent a car. According to a survey conducted by the inventors of the present application, it was confirmed that it takes an average of 50 minutes for a user who arrives at an airport to go to an office near the airport and rent a car. This time is a huge burden for users, especially for foreigners who speak a different language.

[0006] In view of the above problems, the present invention aims to provide a car rental management program and a car rental management method that allow car rental to be performed with less burden on the user. [Means for solving the problem]

[0007] A car rental management program according to one aspect of the present invention that solves the above problem is intended to cause a computer to execute the steps of recording user data, recording rental vehicle data corresponding to the user data, and recording key data corresponding to the rental vehicle data.

[0008] In addition, in this respect, although not limited thereto, it is preferable that the rented vehicle data includes rented vehicle model data, car rental date and time data, and car rental location data.

[0009] Also, in this respect, although not limited thereto, it is preferable that the rented vehicle data includes vehicle return location data.

[0010] In addition, in this respect, it is preferable, but not limited to, for the step of transmitting key data to a user terminal.

[0011] In addition, in this respect, although not limited thereto, it is preferable that the step of recording the stock vehicle data is also executed.

[0012] In addition, in this respect, although not limited thereto, it is preferable that the inventory vehicle data includes vehicle type data and management status data.

[0013] Also, in this respect, although not limited thereto, it is preferable that the management status data of the inventory vehicle data includes at least one of a rental status and a standby status, and if the management status data is a standby status, the inventory vehicle data includes storage location data.

[0014] In addition, in this respect, although not limited thereto, it is preferable to calculate transportation distance data based on storage location data and car rental location data in the stock car data.

[0015] Also, in this respect, although not limited thereto, it is preferable that the rental vehicle data includes waiting fee data.

[0016] In addition, in this respect, it is preferable, but not limited to, to record user help data.

[0017] Also, in this respect, although not limited thereto, it is preferable that the rented vehicle data includes travel log data.

[0018] Also in this respect, although not limited thereto, it is preferred that the user help data includes language type data.

[0019] In addition, in this respect, it is preferable that the system also executes, although not limited to, a step of recording current location data of the rented vehicle data, a step of recording warning area data, and a step of recording alarm data based on the current location data and the warning area data.

[0020] In addition, a car rental management method according to another aspect of the present invention includes a step of recording user data, a step of recording rental car data corresponding to the user data, and a step of recording key data corresponding to the rental car data.

[0021] In addition, an identity authentication program according to one aspect of the present invention has the following steps: recording user data including preliminary facial image data on a computer; recording key data corresponding to the item to be lent; recording facial image data at the time of lending; and comparing the preliminary facial image data with the facial image data at the time of lending to perform identity authentication and make the key data usable. Effect of the Invention

[0022] As described above, an object of the present invention is to provide a car rental management program and a car rental management method that allow car rental to be performed with less burden on the user. [Brief description of the drawings]

[0023] [Figure 1] FIG. 2 is a diagram showing an outline of the connection relationship in the car rental management system according to the embodiment. [Diagram 2] A figure showing an example of a screen displayed on a user terminal when entering user data in a car rental management system according to an embodiment. [Diagram 3] FIG. 2 is a diagram showing an example of a screen in which an example of rental vehicle data is displayed on a display device of an administrator terminal in a vehicle rental management system according to an embodiment. [Figure 4] A figure showing an example of a screen showing a car rental location and its waiting fee, etc. on a display device of a user terminal in a car rental management system according to an embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0024] Hereinafter, the embodiments of the present invention will be described in detail with reference to the drawings. However, the present invention can be embodied in many different forms, and is not limited to the specific examples in the following embodiments and examples.

[0025] The vehicle rental management program of this embodiment (hereinafter referred to as "this program") is intended to cause a computer to execute the steps of (S1) recording user data, (S2) recording rental vehicle data corresponding to the user data, and (S3) recording key data corresponding to the rental vehicle data.

[0026] As described above, this program is executed by an information processing device, i.e., a computer, and is specifically stored in a recording medium such as a computer's hard disk, and is read into a volatile recording medium such as a RAM and executed as necessary. That is, by executing this program on a computer, it becomes possible to realize a car rental management method (hereinafter referred to as "this method") that executes the steps of (S1) recording user data, (S2) recording rental car data corresponding to the user data, and (S3) recording key data corresponding to the rental car data.

[0027] The computer used to execute this program is not limited to a central processing unit (CPU), a non-volatile recording medium such as a hard disk, a volatile recording medium such as a memory, a bus connecting these, input devices such as a keyboard and a mouse, a display device such as a monitor, etc., as long as it has the above functions.

[0028] The computer may be a so-called notebook computer or desktop computer, or may be a mobile information terminal, which has become increasingly popular in recent years, specifically a so-called smartphone or tablet terminal. A typical mobile information terminal is a device in which the above-mentioned CPU, display device, and other components are housed and integrated in a single cover, and a sensor is placed on the display device to function as a so-called touch panel, which makes it possible to function as an input device, making it very easy to handle and preferable. In the case of a mobile information terminal, a program for executing the present method is recorded and displayed as a so-called app on the mobile information terminal, and the present method can be easily executed by starting the app.

[0029] As is clear from the above description, the car rental management system (hereinafter referred to as "this system") S for realizing this method can be realized via telecommunication lines such as the Internet. Specifically, it is possible to connect multiple computers (terminals, etc.) via telecommunication lines and have these multiple computers execute the steps of this method. Figure 1 shows an image of the connections of the computers in this system S.

[0030] As shown in this diagram, this system S can be realized by connecting a user terminal U, an administrator terminal M, and a staff terminal E via a telecommunications line N. The user terminal U is a terminal owned by a user of the car rental management that can be realized by this system S, the administrator terminal M is a terminal owned by an administrator of the car rental management that can be realized by this system S, and the staff terminal U is a terminal owned by a staff member who acts under the administrator of the car rental management that can be realized by this system S. As will become clear from the description below, it is also preferable to provide a key generation terminal K separately as necessary. From a security perspective, it is preferable for the key generation terminal K to be performed by the administrator terminal M, but it is also possible for the system to be performed by a key generation management company other than the administrator.

[0031] Next, each step of the method executed by the program will be described in detail. As described above, the method is a method for managing vehicle rental, more specifically, a method for managing vehicle rental for a so-called rental car business. Note that the object of rental in the method is a car, but the "car" that is the object of the method is a vehicle equipped with wheels and power, typically a passenger automobile, but may also be a motorcycle.

[0032] Furthermore, although this method is preferable as a method for managing vehicle rentals, it can be applied to rental management of items other than vehicles.

[0033] First, the method includes a step of recording user data (S1). By recording the user data, it becomes possible to identify which user the car is to be rented to.

[0034] User data is typically input from a user terminal U owned by the user and transmitted to and recorded in the administrator terminal M via a telecommunications line N, but the administrator terminal M may obtain necessary information from the user and input and record it by the administrator terminal M. Figure 2 shows an example of the screen entered by the user, i.e., the screen on the user terminal U when entering user data.

[0035] Here, the "user data" is data including information about a user, and is not particularly limited as long as it can be used to identify an individual user. However, it is preferable that the data includes at least one of name data including information about the name, age data including information about the age and date of birth, nationality data including information about nationality, gender data including information about gender, address data including information about the address, contact data including information about contacts, driver's license data including information about the driver's license, passport data including information about the passport, advance face image data regarding face information of the user to be registered in advance, and identification number data including information about the identification number, but is not limited thereto. Note that the contact data preferably includes, for example, telephone number data including information about the telephone number, email address data including information about the email address, etc. The advance face image data may be extracted from the driver's license data or passport data if a face image is included in the data. Note that the word "advance" is used here to distinguish face image data from face image data (facial image data at the time of rental) acquired by a terminal device at a later time when performing identity authentication. Furthermore, with regard to the identification number data, if an individual can be identified using any of the above information, there is no need to create it specifically; it may be created on the administrator side (created and recorded by the administrator terminal M) and communicated to the user (sent to the user terminal U).

[0036] In addition to recording the above user data, the method preferably also includes a step of recording stock vehicle data. The stock vehicle data recorded in this step may be recorded at any time in the method, but it is important that this step is performed before accepting the recording of user data from the user. The user will be able to select the desired vehicle as a rental vehicle from the stock vehicle data. FIG. 3 shows an example of a screen in which an example of rental vehicle data is displayed on the display device of the administrator terminal M.

[0037] As is clear from the above description, "in-stock vehicle data" here refers to data containing information regarding in-stock vehicles, and it is preferable for each in-stock vehicle data to include at least one of the following, but is not limited to: management status data including information regarding the management status, mileage data including information regarding the mileage, usage period data including information regarding the period of use from the time of purchase, accident data including information regarding past accidents, damage data including information regarding damage to the vehicle body, rental count data including information regarding the number of times the vehicle has been rented out, and defect data including information regarding other defects.

[0038] In addition, in this method, the management status data of the stock vehicle data includes information on at least one of the rental status and the standby status, and when the management status data is the standby status, the stock vehicle data preferably includes storage location data. Here, the "rental status" refers to a status in which the stock vehicle is rented to a user, and the "standby status" refers to a status in which the stock vehicle can be rented to a user. In addition, this management status data may include a status in which the rental is suspended due to repair or breakdown, etc., i.e., a "rental suspension status", and may also include a status in which the stock vehicle is being transported to or from a car rental location designated by the user, i.e., a "transport status". In addition, the "storage location data" is data including information on the location where the stock vehicle is stored. By recording the storage location data, it is possible to calculate data on the transportation distance, i.e., transportation distance data, based on the storage location data and the car rental location data.

[0039] It is also preferable that the stock vehicle data includes current location data including current location information, which makes it possible to always identify the location of each stock vehicle.

[0040] In addition to the above data, the method preferably includes overall management data including information necessary for managing the entire inventory of vehicles, etc. This overall management data preferably includes, but is not limited to, at least one of the following: vehicle inventory data including information on the number of vehicles in inventory, available vehicle inventory data including information on the number of vehicles available for rental, tourist information data including information on tourist information, alert area data including information on alert areas, and warning information data including information on other warning information.

[0041] This method also includes a step of (S2) recording rental car data in correspondence with the user data. Specifically, the user selects a desired car from among the stock cars in a waiting state. In this case, the car selected by the user becomes the rental car, and is recorded as rental car data in correspondence with the user data.

[0042] In this method, the rental car data preferably includes rental car model data, car rental date and time data, and car rental location data. When selecting a rental car, the user specifies the rental car model, rental date and time, and rental location. In this case, it is also preferable to include car return date and time data relating to the return date and time. Based on the car rental date and time data and the car return date and time data, it is possible to calculate rental fee data relating to the rental fee. In this case, since the rental unit price may differ depending on the rental car model, it is also preferable to base it on this.

[0043] Here, in this method, the car rental location data can be said to be characteristic data. In a normal so-called rental car business, the car rental location is fixed, but in this method, the car rental location data can be arbitrarily selected by the user. Specifically, for example, map information is provided to the user, and the user can arbitrarily select the location where he / she wishes to rent the car, and the selected location can be set as the car rental location. From the viewpoint of data, it is conceivable that map information data is transmitted from the administrator terminal to the user terminal U to display the map information on the display screen of the user terminal U, and location information data relating to the location information specified by the user is recorded as car rental location data and transmitted to the administrator terminal. In this method, the administrator provides the service by transporting the car to the set car rental location.

[0044] In addition, in this method, when the above-mentioned car rental location data is recorded, it is preferable to calculate transportation distance data based on the storage location data and the car rental location data in the inventory car data. By calculating this transportation distance data, the cost to be borne by the user, specifically, waiting fee data, can be calculated.

[0045] In this method, the rental car data preferably includes waiting fee data. The waiting fee data includes information about the waiting fee, and specifically, the waiting fee is calculated based on the distance the rental car is moved and the parking fee for waiting at the rental location. For example, FIG. 4 shows an example of a screen on the display device of the user terminal U that displays the car rental location and the waiting fee.

[0046] In addition, in this method, although not limited thereto, it is preferable that the rented car data includes car return location data. The car return location data is data related to the location where the rented car is returned, and can be set arbitrarily by the user, similar to the car rental location data. If the rental car return location is determined in advance, i.e., the car return location data is determined, it is also possible to calculate the transportation distance from the car return location to the planned rental car storage location, i.e., the storage location data, and include it in the fee. Note that in this method, the car return location data is not recorded when the car is rented, and the car return location may be selected and determined at the time when the user wishes to return the car during the car rental. This can improve the convenience for the user.

[0047] The method also includes a step (S3) of recording key data corresponding to the rental vehicle data. Here, "key data" refers to data including information about a key for enabling the use of a vehicle, i.e., a rental vehicle, when the manager rents the vehicle to a user. Specifically, it refers to information about the door locks on the vehicle, the keys for starting the vehicle's power source (engine or motor), and the like. By recording and storing this key data, as will be described later, it becomes possible to allow only a specific user to use the rental vehicle by sending it to the user. Here, the type of key data is not particularly limited, and may be data in a file format, or may be text data including information about a URL (Uniform Resource Locator) for connecting a user terminal connected by an electric communication line to a terminal on the network (key generation terminal).

[0048] Preferably, the method further comprises the step of (S4) transmitting key data to the user terminal. By transmitting the key data to the user terminal in this step, the user can use the recorded key data.

[0049] Furthermore, this method preferably further includes, after this step, an identity authentication step (S5) for authenticating the user when the user is about to use the rental vehicle. Since the rental vehicle can only be used by the user who applied, it is important to identify that it is the user himself who is using the key data. Therefore, it is preferable to allow the use of the key data after identity authentication.

[0050] This identity authentication step is not limited to the above, but it is preferable to authenticate the user as the user by, for example, comparing the advance face image data included in the user data with face image data at the time of rental acquired by the rental vehicle terminal installed in the rental vehicle. Specifically, if the rental vehicle is equipped with an on-board camera, the face image data at the time of rental can be taken by the on-board camera. This can provide high reliability in identity authentication. However, if the rental vehicle terminal does not have the function of acquiring face image data, for example, the face image data may be acquired independently from the user terminal U when the rental vehicle is rented again, and the identity may be confirmed by sending it to the administrator terminal M.

[0051] Incidentally, when the user completes the necessary procedures, such as identifying the rental car, and actually rents out the rental car, it is important to have the rental car transported to the specified car rental date and time and car rental location. In this case, it is preferable to instruct the operation staff on the car rental date and time and car rental location to transport the car; specifically, it is preferable to transmit the car rental date and time data and the car rental location data from the administrator terminal to the staff terminal. In this way, it is possible to have the staff transport the rental car. However, even in this case, as in the above case, it is preferable to send the key data and arrange for the staff to use this key to drive the rental car, and it is also preferable for the staff to perform the above-mentioned identity authentication.

[0052] Preferably, the method further includes recording user help data, which can be used to provide the user with necessary support when the user has a problem or problem while using the vehicle.

[0053] In this method, the user help data preferably includes language type data. It is assumed that the user is a person of foreign nationality, and by identifying the type of language used by the person of foreign nationality, it becomes possible to provide appropriate support for the user. In this case, the type of language is not particularly limited, and examples include Japanese, as well as English, Chinese, Korean, Spanish, and French.

[0054] In addition, in this method, the rental vehicle data preferably includes travel log data. By checking the places and routes the user traveled during the rental period, the data can be used as statistical data, which can be used to discover local tourism resources.

[0055] It is also preferable that this method also executes the steps of recording current location data of the rented vehicle data, recording warning area data, and recording alarm data based on the current location data and the warning area data.

[0056] The current location data is the same as the stock vehicle data and includes current location information, making it possible to always identify the location of each rental vehicle.

[0057] In addition, the alert area data contains information about areas that require caution. For example, by recording areas where vehicle access is restricted or areas where accidents frequently occur in advance, it becomes possible to alert users to their surroundings at the appropriate time.

[0058] As described above, by recording the current location data and the warning area data, a warning can be sent to the user based on the current location data and the warning area data. Specifically, by recording the warning data and sending this warning data to the user terminal or the rented vehicle terminal, the user can be alerted at the appropriate time.

[0059] In addition, the method preferably includes a car return processing step. A series of services is completed by returning the car. Specifically, it is preferable to execute a step of recording car return request data, a step of recording car return location data, and a step of recording car return confirmation data.

[0060] First, the car return request data is data that includes information regarding the intention to return the car, and by recording the car return request data, it becomes possible to start the return procedure.

[0061] As described above, the car return location data may be recorded in advance in correspondence with the rental car data, but if the user wishes to return the car at a location other than the predetermined location while the car is being rented, the user may record the location at the location. This has the advantage of making it possible to provide more flexible services.

[0062] In addition, in order to confirm the intention, it is preferable to record the car return confirmation data. This will confirm the return of the car. The car return confirmation data is data that includes information regarding the intention to complete the car return procedure.

[0063] In addition, in this car return processing step, it is also preferable to include an additional fee calculation step between the step of recording the car return location data and the step of recording the car return confirmation data. If the return location is confirmed in advance, it is possible to specify the fee in advance, but if the car is returned on the spot, unexpected costs may occur. Therefore, by calculating the additional cost required for return separately, it is possible to prevent the user from incurring unexpected fees.

[0064] As described above, this method makes it possible to lend a car with less burden on the user.

[0065] Incidentally, the personal authentication step in this method and the like can be used not only for car rental but also as a highly versatile independent method. Specifically, it can be applied as a personal authentication program. That is, it can be used as a personal authentication program that causes a computer to execute a step of recording user data including preliminary face image data, a step of recording key data corresponding to the rental object, a step of recording face image data at the time of rental, and a personal authentication step of verifying the preliminary face image data and the face image data at the time of rental to perform personal authentication and make the key data available. [Industrial Applicability]

[0066] The present invention has industrial applicability as a car rental management program and a car rental management method. [Explanation of symbols]

[0067] S…Car rental management system U: User terminal M: Administrator terminal E: Staff terminal K: Key generation terminal N…Telecommunications line

Claims

1. On the computer, recording inventory vehicle data; recording user data including prior facial image data; Recording rental vehicle data corresponding to the user data; A step of recording key data corresponding to the rental vehicle data; transmitting the key data to a user terminal; A step of recording face image data at the time of lending; A vehicle rental management program for executing an identity authentication step of verifying the preliminary face image data and the face image data at the time of rental to authenticate the user and making the key data available, The rental car data includes rental car model data, car rental date and time data, car rental location data, and car return location data.

2. 2. The vehicle rental management program according to claim 1, wherein the inventory vehicle data includes vehicle model data and management status data.

3. The management status data of the inventory vehicle data includes at least one of a rental status and a waiting status, 3. The vehicle rental management program according to claim 2, wherein when the management status data is the standby status, the inventory vehicle data includes storage location data.

4. 4. The car rental management program according to claim 3, wherein transportation distance data is calculated based on the storage location data and the car rental location data in the inventory car data.

5. The car rental management program according to claim 1 , wherein the rental car data includes waiting fee data.

6. 2. The vehicle rental management program of claim 1, further comprising: recording user help data.

7. The vehicle rental management program according to claim 1 , wherein the rental vehicle data includes travel log data.

8. 7. The vehicle rental management program according to claim 6, wherein the user help data includes language type data.

9. A step of recording current location data of the rental vehicle data; recording the alert zone data; 2. The vehicle rental management program according to claim 1, further comprising a step of recording alarm data based on the current location data and the alert area data.

10. A step of recording inventory vehicle data; recording user data including prior facial image data; Recording rental vehicle data corresponding to the user data; A step of recording key data corresponding to the rental vehicle data; transmitting the key data to a user terminal; A step of recording key data corresponding to the rental vehicle data; A step of recording face image data at the time of lending; A vehicle rental management method, comprising: a personal authentication step of comparing the preliminary facial image data with the facial image data at the time of rental to perform personal authentication and making the key data usable, the personal authentication step being executed by a computer.

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