Information processing device, information processing method, and program

Abstract

Facilitate direct transactions between property users and workers. [Solution] The information processing device comprises a real estate user information receiving unit that receives real estate user information indicating information regarding a real estate user, who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating workers who undertake work related to the real estate from a worker terminal used by the worker; a memory unit that stores real estate user information and worker information; a search unit that searches the stored worker information for worker information indicating workers who are able to carry out work related to the restoration of real estate occupied or owned by the real estate user based on the stored real estate user information or based on information indicating worker search conditions transmitted from the real estate user terminal; and an information transmitting unit that transmits the searched worker information to the real estate user terminal.

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] There are known mechanisms for selecting contractors to whom real estate-related work should be outsourced. For example, Patent Document 1 discloses a renovation support system that analyzes defects based on image information of a building and selects a renovation contractor based on the results. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2003-085409 A Summary of the Invention [Problem to be solved by the invention]

[0004] When real estate users, such as occupants and owners of real estate, request workers to restore the property to its original state when they move out, they often do so through a third party such as a management company, which can lead to problems such as extra costs being incurred. This can lead to problems such as the security deposit paid by the resident not being refunded or the amount of the refunded security deposit being reduced.

[0005] The present invention has been made in consideration of the above-mentioned circumstances, and has an object to promote direct transactions between real estate users and workers. [Means for solving the problem]

[0006] In order to achieve the above-mentioned objective, the information processing device comprises a real estate user information receiving unit that receives real estate user information indicating information regarding a real estate user, who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating workers who undertake work related to the real estate from a worker terminal used by the worker; a memory unit that stores real estate user information and worker information; a search unit that searches the stored worker information for worker information indicating workers who can carry out work related to the restoration of real estate occupied or owned by the real estate user based on the stored real estate user information or based on information indicating worker search conditions transmitted from the real estate user terminal; and an information transmitting unit that transmits the searched worker information to the real estate user terminal. Effect of the Invention

[0007] The present invention can facilitate direct transactions between real estate users and workers. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a schematic diagram illustrating an example of a configuration of an information processing system. [Diagram 2] FIG. 2 is a schematic block diagram showing an example of functions of an information processing device. [Diagram 3] FIG. 2 is a diagram illustrating an example of a hardware configuration of an information processing device. [Figure 4] 13 is a flowchart showing an example of the flow of a worker search process. [Diagram 5] 13 is a flowchart showing an example of the flow of a deposit diagnostician search process. [Figure 6] 13 is a flowchart showing an example of the flow of an additional information acquisition process. [Figure 7] 13 is a flowchart showing an example of the flow of a real estate management request process. [Figure 8] 13 is a flowchart showing an example of the flow of a moving company information transmission process. [Figure 9]13 is a flowchart showing an example of the flow of a sponsor registration process. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all the drawings, the same components are given the same reference numerals and the description will be omitted as appropriate.

[0010] (Previous problems) Landlords and tenants of real estate may request various repairs, maintenance, cleaning, etc. For example, when a lease agreement ends, work must be done to restore the property to its original condition.

[0011] However, property landlords and tenants often request this service through a third party such as a property management company, which can result in problems such as additional costs.

[0012] (Outline of Information Processing System) In order to address such problems, the information processing system according to this embodiment is a system for promoting direct transactions between real estate users and workers.

[0013] Here, a real estate user refers to at least one of the occupant and owner of real estate. An occupant of real estate may be a resident of a residential property (e.g., a condominium, an apartment, a house, etc.) or an operator of a commercial property (e.g., a store, etc.). An occupant of real estate may be a lessee who rents the property from the owner, and an owner of real estate may be a lessor who rents the property to an occupant. An owner of real estate may be the owner of the entire building or a compartmentalized owner of a condominium, etc.

[0014] Further, a worker is a person who undertakes work relating to real estate, and may be a contractor who undertakes repair work, cleaning work, etc., or may be an individual such as a craftsman.

[0015] 1 is a schematic diagram showing an example of the configuration of an information processing system 1. The information processing system 1 includes an information processing device 10, a real estate user terminal 20, a worker terminal 30, a deposit diagnostician terminal 40, and a moving company terminal 50.

[0016] The information processing device 10, the real estate user terminal 20, the worker terminal 30, the deposit assessor terminal 40 and the moving company terminal 50 are communicably connected to each other via a communication network 90. ​​The communication means may be wired or wireless.

[0017] The information processing device 10 is, for example, a server device, which receives information processing requests from the real estate user terminal 20, the worker terminal 30, the deposit assessor terminal 40 and the moving company terminal 50, executes information processing, and transmits response information to each of the sending terminals.

[0018] The real estate user terminal 20 is a terminal used by a real estate user. The real estate user terminal 20 is, for example, a client device that receives an operation by the real estate user, transmits an information processing request to the information processing device 10, receives response information from the information processing device 10, and displays the information on the screen.

[0019] The worker terminal 30 is a terminal used by a worker. The worker terminal 30 is, for example, a client device, which receives an operation by a worker, transmits an information processing request to the information processing device 10, receives response information from the information processing device 10, and displays the information on a screen.

[0020] The deposit diagnostician terminal 40 is a terminal used by the deposit diagnostician. The deposit diagnostician terminal 40 is, for example, a client device, which receives an operation from the deposit diagnostician to send an information processing request to the information processing device 10, receives response information from the information processing device 10, and displays the information on the screen.

[0021] The deposit diagnostician may be a specialist who resolves problems related to deposits or guarantees in real estate rentals, or may be a person who has qualifications certified by the Japan Housing Performance Inspection Association. The deposit diagnostician may, for example, assess and calculate the amount required to restore the property to its original state when an occupant of the property moves out of the property.

[0022] The moving company terminal 50 is a terminal used by the moving company. The moving company terminal 50 is, for example, a client device, which receives an operation by the moving company, transmits an information processing request to the information processing device 10, receives response information from the information processing device 10, and displays the information on the screen.

[0023] It may be possible to send messages, search for information, etc. between all or some of the two terminals: the real estate user terminal 20 and the worker terminal 30, the real estate user terminal 20 and the deposit assessor terminal 40, or the worker terminal 30 and the deposit assessor terminal 40.

[0024] (Functions of information processing device) Next, the functions of the information processing device 10 will be described.

[0025] 2 is a schematic block diagram showing an example of functions of an information processing device 10. The information processing device 10 includes a receiving unit 11, a storage unit 12, a search unit 13, a reduced cost calculation unit 14, and an information transmission unit 15 as functional units.

[0026] The receiving unit 11 receives information from each terminal. Specifically, it includes a real estate user information receiving unit 101, a worker information receiving unit 102, a deposit diagnostician information receiving unit 103, a management request receiving unit 104, a moving company information receiving unit 105, and a sponsor registration request information receiving unit 106.

[0027] The real estate user information receiving unit 101 receives real estate user information indicating information on a real estate user who is at least one of an occupant and an owner of the real estate from the real estate user terminal 20. The real estate user information may be information on an individual real estate user (e.g., address, name, age, sex, date of birth), information on the real estate (e.g., deposit paid, room layout, number of floors, room condition, real estate address, photos and videos of the rooms, etc.), or information on the work schedule for restoration to the original state (e.g., planned date of moving, planned time of moving, etc.).

[0028] The worker information receiving unit 102 receives worker information indicating a worker who undertakes work related to real estate from the worker terminal 30. The worker information may be information about the business when the worker is a business operator (e.g., a uniform resource locator (URL) of a homepage, location, business content, contact information, work cost, etc.), or may be information about the individual when the worker is an individual (e.g., address, age, sex, facial photo, business content, work cost, etc.).

[0029] The deposit diagnostician information receiving unit 103 receives deposit diagnostician information indicating information about the deposit diagnostician from the deposit diagnostician terminal 40. The deposit diagnostician information may be information about the qualifications of the deposit diagnostician (e.g., certification number, expiration date, qualification acquisition date, certification organization), or information about the deposit diagnostician (e.g., address, name, age, sex, date of birth, etc.). The deposit diagnostician information receiving unit 103 may also receive information indicating the appraisal report, diagnosis results, etc. input by the deposit diagnostician via the deposit diagnostician terminal 40. The information indicating the appraisal report, diagnosis results, etc. may include the amount or percentage of the deposit paid by the real estate user to be refunded to the real estate user, whether or not restoration to the original state is necessary, the cost of restoration to the original state, etc. The appraisal report, diagnosis results, etc. may be created by the deposit diagnostician based on the real estate user information, or may be created after the deposit diagnostician actually visually diagnoses the condition of the real estate on site (e.g., inside the building). The security deposit information processing device 10 may have a function of issuing a certificate by printing the received certificate via a printing device or the like.

[0030] The management request receiving unit 104 receives information from the real estate user terminal 20 indicating that the real estate user is requesting a specific real estate management company to manage the real estate that the real estate user occupies or owns. Here, the storage unit 12 may store information indicating the specific real estate management company in advance. The content of the management may be, for example, the selection of a deposit diagnostician, the selection of workers, the selection of a moving company, or advice regarding real estate, or may be something else. The specific management company may be, for example, the company that manages the information processing device 10 (the company that operates the matching service) or another company designated by the company that manages the information processing device 10.

[0031] The moving company information receiving unit 105 receives moving company information indicating information related to the moving company from the moving company terminal 50. The moving company information may be information related to the moving business (for example, the website URL, location, business details, contact information, moving costs, etc.).

[0032] The sponsor registration request information receiving unit 106 receives information indicating a request for registration with the sponsor from the moving company terminal 50. A request for registration with the sponsor is a request to be registered as a sponsor by paying a sponsorship fee. A moving company registered as a sponsor has the right to transmit moving company information to the real estate user terminal 20. The moving company pays the sponsorship fee by bank transfer, credit card settlement, or the like as appropriate.

[0033] The storage unit 12 stores various types of information received by the receiving unit 11. For example, the storage unit 12 stores real estate user information, worker information, security deposit diagnostician information, real estate management company information, and moving company information. The storage unit 12 may also store moving company information indicating a moving company registered as a sponsor based on information indicating a registration request to a sponsor.

[0034] The search unit 13 searches the stored worker information for worker information indicating workers capable of performing work related to restoration (repair, repair, cleaning, etc.) of real estate occupied or owned by the real estate user.

[0035] Specifically, the search unit 13 may search for worker information based on the stored real estate user information. In this case, the search unit 13 may search for worker information at a predefined date and time, or when a predefined event occurs. For example, the search unit 13 may search for worker information indicating that the worker is available to work three months from now, based on information indicating the planned moving date included in the real estate user information, when it is three months before the planned moving date. In this case, the worker information may include information indicating the time when the worker is available to work. Other conditions for searching for worker information may be used, such as the content of the work that can be done, the range of work costs, the range of places where the work can be done, etc.

[0036] The information indicating the planned move date may be information expressed by, for example, the year and month (eg, March 2025), or may be information expressed by the year, month, and date (eg, March 20, 2025).

[0037] The search unit 13 may also search for worker information based on information indicating the search conditions for workers transmitted from the real estate user terminal 20. For example, the real estate user terminal 20 transmits information indicating the search conditions for workers, such as information indicating the content of the work that can be performed, to the information processing device 10 in response to an operation by the real estate user. The receiving unit 11 of the information processing device 10 receives the information indicating the search conditions. The search unit 13 may search for worker information indicating that the worker is capable of performing the work content included in the search conditions based on the received information. In this case, the worker information may include information indicating the content of the work that can be performed. The search conditions may be other conditions, such as the time when the work can be performed, the range of work costs, the range of places where the work can be performed, etc.

[0038] The search unit 13 may search for worker information in which the location of the worker is within a predetermined range from the location of the real estate occupied or owned by the real estate user. In this case, the real estate user information may include information indicating the location of the real estate occupied or owned by the real estate user, and the worker information may include information indicating the location of the worker.

[0039] The location of the real estate or the worker may be, for example, latitude and longitude, an address, a city, town, village, ward, prefecture, etc. "The location of the worker is within a specified range from the location of the real estate occupied or owned by the real estate user" may mean, for example, that the location of the worker (address, base of operations, etc.) and the location of the real estate (address, etc.) belong to the same city, town, village, ward, prefecture, etc., or that the distance between the location of the worker (address, base of operations, etc.) and the location of the real estate (address, etc.) is less than a specified distance.

[0040] The search unit 13 may be configured to exclude worker information indicating the worker from the search target when the location of the worker is not within a predetermined range from the location of the real estate occupied or owned by the real estate user. On the other hand, the search unit 13 may be configured to include worker information indicating the worker in the search target even when the location of the worker is not within a predetermined range from the location of the real estate occupied or owned by the real estate user. The information processing device 10 may be configured to allow the user to select, via the real estate user terminal 20, whether or not to set an operation mode in which worker information indicating the worker is excluded from the search target when the location of the real estate occupied or owned by the real estate user is not within a predetermined range.

[0041] Furthermore, the search unit 13 may search for deposit assessor information indicating a deposit assessor who can provide advice regarding restoration to the original state from the stored deposit assessor information.

[0042] Specifically, the search unit 13 may search for the deposit diagnostician information based on the stored deposit diagnostician information. In this case, the search unit 13 may search for the deposit diagnostician information at a predefined date and time, or when a predefined event occurs. For example, the search unit 13 may search for the deposit diagnostician information indicating the deposit diagnostician who can provide advice for the move three months later based on the information indicating the planned move date included in the real estate user information, when it is three months before the planned move date. In this case, the deposit diagnostician information may include information indicating the time when advice can be provided. The search conditions for the deposit diagnostician information may be other, such as the content of the work that can be advised, the range of the cost of providing advice, and the method of consulting with the deposit diagnostician.

[0043] The search unit 13 may also search for security deposit diagnostician information based on information indicating the search conditions of the security deposit diagnostician transmitted from the real estate user terminal 20. For example, the real estate user terminal 20 transmits information indicating the search conditions of the security deposit diagnostician, such as information indicating the content of the advice that can be given, to the information processing device 10 in response to an operation by the real estate user. The receiving unit 11 of the information processing device 10 receives the information indicating the search conditions. The search unit 13 may search for security deposit diagnostician information indicating that the security deposit diagnostician is able to give advice on the content included in the search conditions, based on the received information. In this case, the security deposit diagnostician information may include information indicating the content of the advice that can be given. The search conditions may be other, such as the time when advice can be given, the range of costs for providing advice, and the method of consulting with the security deposit diagnostician.

[0044] The reduced cost calculation unit 14 calculates the management cost that will be reduced compared to when a specific real estate management company is requested to perform the management.

[0045] Specifically, the reduced cost calculation unit 14 may calculate the reduced management cost compared to when a property management company other than the specific property management company is requested based on information regarding discounts on management costs included in the property management company information. For example, when the property management company information includes information on a 10% discount on the management cost, the reduced cost calculation unit 14 may calculate the reduced management cost as 10% of the management cost.

[0046] Furthermore, the reduced cost calculation unit 14 may calculate the reduced management cost compared to when requesting a real estate management company other than the specific real estate management company, based on information regarding the management cost of a real estate management company other than the specific real estate management company transmitted from the real estate user terminal 20. For example, when the real estate management company information includes information that the management cost of a real estate management company other than the specific real estate management company is 50,000 yen per month, the reduced cost calculation unit 14 may calculate the difference between the management cost of the specific real estate management company (assuming 40,000 yen per month) and 50,000 yen as the reduced management cost.

[0047] The information transmission unit 15 transmits various types of information to each terminal. For example, the information transmission unit 15 transmits worker information searched for by the search unit 13 to the real estate user terminal 20. The information transmission unit 15 may transmit security deposit diagnostician information searched for by the search unit 13 to the real estate user terminal 20.

[0048] The information transmission unit 15 may transmit consultation recommendation information indicating that consulting with a security deposit diagnostician is recommended to the real estate user terminal 20. The consultation recommendation information may be, for example, text indicating that consulting with a security deposit diagnostician is recommended, such as "We recommend consulting with a security deposit diagnostician," and the text may be included in an email, a banner displayed on a web page, or the like.

[0049] When the period until the scheduled time of moving related to the restoration to the original state is within a specified period, the information transmission unit 15 may transmit the consultation recommendation information to the real estate user terminal 20. In this case, the real estate user information may include information indicating the scheduled time of moving related to the restoration to the original state.

[0050] The information transmitting unit 15 may transmit the consultation recommendation information to the real estate user terminal 20 together with the searched worker information. The real estate user terminal 20 may display the searched worker information and the consultation recommendation information on one Web page. The real estate user terminal 20 may transmit information indicating the content to be consulted with the deposit diagnostician as real estate user information to the information processing device 10. The information indicating the content to be consulted with the deposit diagnostician may be, for example, the amount of the deposit paid, information regarding the real estate (period of residence, condition of the real estate, condition of facilities attached to the real estate, etc.). The real estate user terminal 20 may receive input into a specified input form (for example, a form for consultation with a deposit diagnostician) or may receive input into a general-purpose message sending function.

[0051] When the real estate user terminal 20 sends a message to the worker, the information transmission unit 15 may transmit information recommending consultation with a security deposit diagnostician. This allows the real estate user to consult with a security deposit diagnostician before contacting the worker, and to understand at an early stage the extent to which restoration to the original state should be carried out.

[0052] The information transmission unit 15 may transmit a request to transmit information about the real estate that is the target of restoration to the real estate user terminal 20. The information transmission unit 15 may transmit real estate user information including information about the real estate to the deposit assessor terminal 40. The information transmission unit 15 may transmit real estate user information including information about the real estate to the worker terminal 30. The information about the real estate may be, for example, the amount of the deposit paid, information indicating the real estate (period of residence, condition of the real estate, condition of facilities attached to the real estate, etc.), images of the real estate, etc.

[0053] The real estate user terminal 20 may receive input into a predetermined input form (for example, a form for inputting information about real estate) or may receive input into a general-purpose message transmission function. The request to transmit information about real estate may be in the form of a request for an answer to a question.

[0054] The information processing device 10 may automatically perform simple evaluation, diagnosis, etc., based on information about real estate input via the real estate user terminal 20. Information indicating the evaluation result may be information expressed quantitatively or qualitatively.

[0055] The information transmitting unit 15 may transmit to the real estate user terminal 20 list information including a plurality of pieces of worker information arranged in order of the distance between the position of the worker and the position of the real estate.

[0056] The information transmitting unit 15 may transmit to the real estate user terminal 20 information indicating the management fee that will be reduced compared to when a request is made to a different real estate management company from the specific real estate management company.

[0057] The information transmitting unit 15 may transmit the moving company information to the real estate user terminal 20 when the period until the scheduled time of moving related to restoration to the original state is within a specified period.

[0058] The information transmitting unit 15 may transmit to the real estate user terminal 20 moving company information indicating the moving company registered as the sponsor.

[0059] (Hardware configuration of information processing device) FIG. 3 is a diagram illustrating an example of a hardware configuration of an information processing device.

[0060] The information processing device 10 includes a processor 1001 , a memory 1002 , a storage device 1003 , a communication interface 1004 , and an input / output interface 1005 .

[0061] The processor 1001, memory 1002, storage device 1003, communication interface 1004 and input / output interface 1005 are connected to each other via a communication bus so as to be able to transmit and receive data.

[0062] The processor 1001 is a processing device configured with a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc. The processor 1001 reads a program stored in a storage device 1003 into a memory 1002 and executes the program to realize each function described in the program.

[0063] The memory 1002 is a main storage device configured by a RAM (Random Access Memory) etc. The memory 1002 functions as a working area for the processor 1001.

[0064] The storage device 1003 is an auxiliary storage device configured by a hard disk drive (HDD), a solid state drive (SSD), a removable medium such as a memory card, a read only memory (ROM), etc. The storage device 1003 functions as a processing target by the storage unit 12, for example.

[0065] The communication interface 1004 is an interface for connecting to a network. This network is, for example, a local area network (LAN), a wide area network (WAN), etc. The method for connecting to the network may be wireless or wired.

[0066] The input / output interface 1005 is an interface for connecting to various input / output devices.

[0067] The real estate user terminal 20, the worker terminal 30, the deposit assessor terminal 40 and the moving company terminal 50 may have the same hardware configuration as the information processing device 10.

[0068] (Operation of information processing device) Next, the operation of the information processing device 10 will be described.

[0069] 4 is a flowchart showing an example of the flow of a worker search process. The worker search process is a process in which the search unit 13 searches for worker information indicating a worker capable of performing work related to restoring the real estate to its original state.

[0070] In step S101 , the real estate user information receiving unit 101 receives real estate user information from the real estate user terminal 20 .

[0071] In step S102, the worker information receiving unit 102 receives the worker information from the worker terminal 30. The worker information receiving unit 102 may receive information about each worker from a plurality of worker terminals 30.

[0072] In step S103, the storage unit 12 stores the worker information and the real estate user information received in steps S101 and S102.

[0073] In step S104, the search unit 13 searches the stored worker information for worker information indicating a worker capable of performing work related to restoration of the real estate occupied or owned by the real estate user. Here, the search unit 13 may search for worker information at a predefined date and time or when a predefined event occurs, or may search for worker information based on information indicating the search conditions for workers transmitted from the real estate user terminal 20.

[0074] In step S105, the information transmitting unit 15 transmits the searched worker information to the real estate user terminal 20. The real estate user terminal 20 may receive the searched worker information from the information processing device 10 and display the received worker information on a display (not shown) or the like.

[0075] 5 is a flowchart showing an example of the flow of a security deposit diagnostician search process. The security deposit diagnostician search process is a process for searching for security deposit diagnostician information indicating security deposit diagnosticians who can provide advice regarding restoration to the original state.

[0076] In step S201, the deposit diagnostician information receiving unit 103 receives the deposit diagnostician information from the deposit diagnostician terminal 40.

[0077] In step S202, the memory unit 12 stores the deposit assessor information received in step S201.

[0078] In step S203, the search unit 13 searches the stored deposit diagnostician information for security deposit diagnostician information indicating security deposit diagnosticians who can provide advice on restoration to the original state. Here, the search unit 13 may search for security deposit diagnostician information at a predefined date and time, or when a predefined event occurs, or may search for security deposit diagnostician information based on information indicating search conditions for security deposit diagnosticians transmitted from the real estate user terminal 20.

[0079] In step S204, the searched deposit diagnostician information is transmitted to the real estate user terminal 20.

[0080] 6 is a flowchart showing an example of the flow of additional information acquisition processing. The additional information acquisition processing is processing for acquiring information on real estate that is a target for restoration to its original state as information to be added to real estate user information.

[0081] In step S301, the information transmission unit 15 transmits a transmission request for information on the real estate to be restored to its original state to the real estate user terminal. The information transmission unit 15 may transmit the transmission request for information on the real estate to the real estate user terminal 20 in response to an operation on the information processing device 10, a request from the deposit appraiser terminal 40 operated by a deposit appraiser, or a request from the worker terminal 30 operated by a worker.

[0082] In step S302, the real estate user information receiving unit 101 receives real estate user information including information related to the real estate.

[0083] In step S303, the real estate user information including the information regarding the real estate received in step S302 is transmitted to the deposit diagnostician terminal 40.

[0084] In step S304, the real estate user information including the information related to the real estate received in step S302 is transmitted to the worker terminal 30.

[0085] 7 is a flowchart showing an example of the flow of a property management request process. The property management request process is a process for a property user to request a specific property management company to manage a property that the property user occupies or owns.

[0086] In step S401, the storage unit 12 stores real estate management company information. The real estate management company information is information indicating a specific real estate management company, and may be information input by a company that manages the information processing device 10.

[0087] In step S402, the real estate user information receiving unit 101 receives, from the real estate user terminal 20, information indicating that the real estate user has requested a specific real estate management company to manage the real estate that the real estate user occupies or owns.

[0088] In step S403, the reduced cost calculation unit 14 calculates the management cost that will be reduced compared to when a specific real estate management company is requested to perform the management.

[0089] In step S404, the information transmitting section 15 transmits to the real estate user terminal 20 information indicating the management fee that will be reduced compared to the case where the specific real estate management company is requested to use a different real estate management company.

[0090] 8 is a flow chart showing an example of the flow of the moving company information transmission process. The moving company information transmission process is a process for transmitting moving company information to the real estate user terminal 20.

[0091] In step S501, moving company information is received from the moving company terminal 50.

[0092] In step S502, the moving company information received in step S501 is stored.

[0093] In step S503, if the period until the scheduled time of moving related to restoration to the original state is within a specified period, the moving company information is transmitted to the real estate user terminal 20.

[0094] 9 is a flowchart showing an example of the flow of a sponsor registration process. The sponsor registration process is a process for registering a moving company as a sponsor.

[0095] In step S601, the sponsor registration request information receiving unit 106 receives information indicating a request to register with a sponsor from the moving company terminal 50.

[0096] In step S602, the storage unit 12 stores moving company information indicating the moving company registered as a sponsor based on the information indicating the registration request to the sponsor. This causes the moving company to be registered as a sponsor. Here, the information processing device 10 may receive information regarding the payment of the sponsor fee from another device, thereby determining that the sponsor fee has been paid, and registering the moving company as a sponsor.

[0097] In step S603, moving company information indicating the moving company registered as the sponsor is The information is transmitted to the real estate user terminal 20.

[0098] (Modification) The information processing device 10 may allow each user to register for a fee via each terminal. The information processing device 10 may be configured so that, when a paid registration is made, more information can be stored than when a free registration is made. For example, the worker terminal 30 or the deposit assessor terminal 40 may be configured so that, when a paid registration is made, additional information such as a facial photograph and business performance can be registered. Furthermore, when displaying the results of various information searches, the real estate user terminal 20 may preferentially display users who have made a paid registration at the top of the list.

[0099] The information processing device 10 may compare the amount of the deposit with the cost of work, and transmit information recommending a contractor that matches the conditions to the real estate user terminal 20. In this case, the real estate user information may include information indicating the amount of the deposit, and the worker information may include information indicating the cost of work.

[0100] (Action and effect) According to the information processing device 10 of this embodiment, the worker information received from the worker terminal 30 is searched for, and the searched worker information is transmitted to the real estate user terminal 20. This makes it possible to promote direct transactions between the real estate user and the worker.

[0101] The information processing device 10 searches for the deposit diagnostician information received from the deposit diagnostician terminal 40, and transmits the searched deposit diagnostician information to the real estate user terminal 20. This makes it possible to support the real estate user in consulting with the deposit diagnostician.

[0102] The information processing device 10 transmits consultation recommendation information indicating that consultation with a security deposit diagnostician is recommended to the real estate user terminal 20. This can further encourage real estate users to consult with a security deposit diagnostician.

[0103] When the period until the planned moving date related to restoration to the original state is within a specified period, the information processing device 10 transmits consultation recommendation information to the real estate user terminal 20. This makes it possible to recommend that the real estate user consult with a security deposit diagnostician at an appropriate time.

[0104] The information processing device 10 transmits the searched worker information and the consultation recommendation information to the real estate user terminal 20. This makes it possible to encourage the real estate user to consult with a security deposit diagnostician before contacting the worker.

[0105] The information processing device 10 transmits a request for transmitting information on the real estate to be restored to its original state to the real estate user terminal 20, and transmits the real estate user information including the information on the real estate received as a response to the deposit diagnostician terminal 40 or the worker terminal 30. This makes it possible to support the transmission and reception of information necessary for the diagnosis by the deposit diagnostician or the work by the worker.

[0106] The information processing device 10 searches for worker information whose worker location is within a predetermined range from the location of the real estate, thereby helping the real estate user to find a worker who is located close to the location of the real estate.

[0107] The information processing device 10 transmits list information including information on a plurality of workers arranged in order of the distance between the worker's location and the location of the real estate to the real estate user terminal 20. This can assist the real estate user in selecting an appropriate worker by referring to whether the worker is located near the location of the real estate.

[0108] The information processing device 10 receives information indicating that the real estate user requests a specific real estate management company to manage the real estate that the real estate user occupies or owns from the real estate user terminal 20. This can assist the real estate user in requesting the specific real estate management company to manage the real estate.

[0109] The management of the property may include the selection of workers to carry out work related to restoration of the property, which can facilitate the selection of appropriate workers.

[0110] The information processing device 10 transmits information to the real estate user terminal 20 indicating the reduction in management costs compared to when a specific real estate management company is requested to use a different real estate management company. This can encourage a reduction in management costs. The background to this point is that, in general, a designated management company is often specified when a real estate owner purchases a property. For example, a management fee is often paid to a real estate management company every month, but there is a possibility that more management costs than necessary are being paid.

[0111] When the time until the scheduled moving date related to restoration to the original state is within a specified period, the information processing device 10 transmits the moving company information to the real estate user terminal 20. This can assist the real estate user in contacting the moving company at an appropriate time.

[0112] The information processing device 10 transmits moving company information indicating the moving company registered as a sponsor to the real estate user terminal 20. This makes it possible to encourage moving requests to the moving company registered as a sponsor.

[0113] Although the embodiments have been described above with reference to the drawings, these are merely examples of the present invention, and various configurations other than those described above can also be adopted.

[0114] The flowcharts (FIGS. 4 to 9) according to the present embodiment are merely one embodiment. Within the scope of the present invention, processes other than those described in each drawing may be included, some of the processes described in each drawing may be omitted, or the order of the processes may be changed.

[0115] Although the embodiment of the present invention has been described above, the embodiment disclosed herein is illustrative in all respects and should not be considered as being restrictive. The scope of the present invention is indicated by the claims, not the above description, and is intended to include the meaning equivalent to the claims, and all modifications within the scope of the claims. [Explanation of symbols]

[0116] 1. Information Processing Systems 10. Information processing device 11 Receiving section 12 Storage section 13 Search section 14 Reduction cost calculation department 15 Information transmission section 20 Real estate user terminal 30 Worker terminal 40 Deposit diagnostician terminal 50 Moving company terminal 90 Communication Network 101 Real Estate User Information Receiving Department 102 Worker information receiving unit 103 Deposit Inspector Information Receiving Department 104 Management request receiver 105 Moving Company Information Receiving Department 106 Sponsor registration request information receiving unit

Claims

1. a real estate user information receiving unit that receives real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating a worker who undertakes work related to real estate from a worker terminal used by the worker; A storage unit that stores the real estate user information and the worker information; a search unit that searches the stored worker information for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; an information transmission unit that transmits the searched worker information to the real estate user terminal; A deposit diagnostician information receiving unit is further provided for receiving deposit diagnostician information indicating information related to the deposit diagnostician from a deposit diagnostician terminal used by the deposit diagnostician, The storage unit further stores the deposit diagnostician information, The search unit searches the stored security deposit diagnostician information for security deposit diagnostician information indicating a security deposit diagnostician capable of providing advice regarding restoration to the original state, based on the stored security deposit diagnostician information or based on information indicating a security deposit diagnostician search condition transmitted from the real estate user terminal; The information transmission unit transmits the searched deposit diagnostician information to the real estate user terminal, the information processing device.

2. The information transmission unit transmits, to the real estate user terminal, consultation recommendation information indicating that a consultation with a security deposit diagnostician is recommended. The information processing device according to claim 1 .

3. The real estate user information includes information indicating a planned time for moving related to the restoration of the real estate to its original state, The information transmission unit transmits the consultation recommendation information to the real estate user terminal when the period until the scheduled time is within a specified period. The information processing device according to claim 2 .

4. The information transmission unit transmits the consultation recommendation information together with the searched worker information to the real estate user terminal. The information processing device according to claim 2 .

5. The information transmission unit transmits a request for transmission of information regarding the real estate to be restored to the real estate user terminal, The real estate user information receiving unit receives the real estate user information including information regarding the real estate, The information transmission unit transmits the real estate user information including information regarding the real estate to the security deposit diagnostician terminal. The information processing device according to claim 1 .

6. The real estate user information includes information indicating a location of real estate occupied or owned by the real estate user; The worker information includes information indicating a location of the worker, The search unit searches for worker information in which the location of the worker is within a predetermined range from the location of the real estate. The information processing device according to claim 1 .

7. The information transmission unit transmits list information including a plurality of worker information items arranged in order of proximity between the location of the worker and the location of the real estate to the real estate user terminal. The information processing device according to claim 6.

8. The information transmission unit transmits a request for transmission of information regarding the real estate to be restored to the real estate user terminal, The real estate user information receiving unit receives the real estate user information including information regarding the real estate, The information transmission unit transmits the real estate user information including information regarding the real estate to the worker terminal. The information processing device according to claim 1 .

9. a real estate user information receiving unit that receives real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating a worker who undertakes work related to real estate from a worker terminal used by the worker; A storage unit that stores the real estate user information and the worker information; a search unit that searches the stored worker information for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; an information transmission unit that transmits the searched worker information to the real estate user terminal; The storage unit further stores real estate management company information indicating a specific real estate management company; a management request receiving unit that receives, from the real estate user terminal, information indicating a request for management of real estate occupied or owned by the real estate user to the specific real estate management company; and a reduced cost calculation unit that calculates the reduced management cost compared to when a property management company other than the specific property management company is requested based on information regarding discounts on management costs included in the property management company information or based on information regarding management costs of a property management company other than the specific property management company transmitted from the property user terminal, The information transmission unit transmits to the real estate user terminal information indicating the management fee that is reduced compared to a case where the management fee is requested to a real estate management company other than the specific real estate management company. Information processing device.

10. a real estate user information receiving unit that receives real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating a worker who undertakes work related to real estate from a worker terminal used by the worker; A storage unit that stores the real estate user information and the worker information; a search unit that searches the stored worker information for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; an information transmission unit that transmits the searched worker information to the real estate user terminal; A moving company information receiving unit is further provided for receiving moving company information indicating information related to the moving company from a moving company terminal used by the moving company, The storage unit further stores the moving company information, The real estate user information includes information indicating a planned time for moving related to the restoration of the real estate to its original state, The information transmission unit transmits the moving company information to the real estate user terminal when the period until the scheduled time is within a specified period, a sponsor registration request information receiving unit that receives information indicating a request for registration with a sponsor from the moving company terminal; The storage unit stores moving company information indicating moving companies registered as sponsors based on information indicating a registration request to a sponsor; The information transmission unit transmits moving company information indicating the moving company registered as a sponsor to the real estate user terminal. Information processing device.

11. A computer-implemented information processing method, comprising: receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; receiving, from a deposit diagnostician terminal used by the deposit diagnostician, deposit diagnostician information indicating information related to the deposit diagnostician; storing the deposit diagnostician information; A step of searching for deposit inspector information indicating a deposit inspector capable of providing advice regarding restoration to the original state from the stored deposit inspector information based on the stored deposit inspector information or based on information indicating search conditions for a deposit inspector transmitted from the real estate user terminal; and transmitting the searched deposit diagnostician information to the real estate user terminal. Information processing methods.

12. In the information processing device, receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; receiving, from a deposit diagnostician terminal used by the deposit diagnostician, deposit diagnostician information indicating information related to the deposit diagnostician; storing the deposit diagnostician information; A step of searching for deposit inspector information indicating a deposit inspector capable of providing advice regarding restoration to the original state from the stored deposit inspector information based on the stored deposit inspector information or based on information indicating search conditions for a deposit inspector transmitted from the real estate user terminal; A program for executing a step of transmitting the searched deposit diagnostician information to the real estate user terminal.

13. A computer-implemented information processing method, comprising: receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; storing property management company information indicative of a particular property management company; receiving information from the real estate user terminal indicating a request for management of real estate occupied or owned by the real estate user to the specific real estate management company; A step of calculating a management fee that is reduced compared to when a property management company other than the specific property management company is requested based on information regarding discounts on management fees included in the property management company information or based on information regarding management fees of a property management company other than the specific property management company transmitted from the property user terminal; and transmitting to the real estate user terminal information indicating the management fee that is reduced compared to when a different real estate management company is used to manage the specific real estate management company. Information processing methods.

14. An information processing device comprising: receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; storing property management company information indicative of a particular property management company; receiving information from the real estate user terminal indicating a request for management of real estate occupied or owned by the real estate user to the specific real estate management company; A step of calculating a management fee that is reduced compared to when a property management company other than the specific property management company is requested based on information regarding discounts on management fees included in the property management company information or based on information regarding management fees of a property management company other than the specific property management company transmitted from the property user terminal; A program for executing a step of transmitting, to the real estate user terminal, information indicating the reduction in management costs compared to when a different real estate management company is requested to be used.

15. A computer-implemented information processing method, comprising: receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; receiving moving company information indicating information related to the moving company from a moving company terminal used by the moving company; storing the moving company information; The real estate user information includes information indicating a planned time for moving related to the restoration of the real estate to its original state, If the time until the scheduled time is within a specified time period, transmitting the moving company information to the real estate user terminal; receiving information indicating a registration request to a sponsor from the moving company terminal; storing moving company information indicating a moving company registered as a sponsor based on information indicating a registration request to the sponsor; and transmitting moving company information indicating the moving company registered as a sponsor to the real estate user terminal. Information processing methods.

16. An information processing device comprising: receiving real estate user information indicating information about a real estate user who is at least one of an occupant and an owner of the real estate from a real estate user terminal used by the real estate user; receiving worker information indicating a worker who will undertake work on the real estate from a worker terminal used by the worker; storing the real estate user information and the worker information; A step of searching for worker information indicating a worker capable of performing work related to restoration of real estate occupied or owned by the real estate user from the stored worker information based on the stored real estate user information or based on information indicating search conditions for a worker transmitted from the real estate user terminal; transmitting the searched worker information to the real estate user terminal; receiving moving company information indicating information related to the moving company from a moving company terminal used by the moving company; storing the moving company information; The real estate user information includes information indicating a planned time for moving related to the restoration of the real estate to its original state, If the time until the scheduled time is within a specified time period, transmitting the moving company information to the real estate user terminal; receiving information from the moving company terminal indicating a registration request to a sponsor; storing moving company information indicating the moving company registered as a sponsor based on the information indicating a registration request to the sponsor; A program for executing a step of transmitting moving company information indicating the moving company registered as a sponsor to the real estate user terminal.

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