Information Processing Apparatus, Information Processing System, and Information Processing Program

Abstract

To provide an information processing device, an information processing system, and an information processing program that can prevent or reduce occurrences of variations in care among care staff members.SOLUTION: In a watching system 1 in which a plurality of detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals 40 are communicatively connected with each other by wire or wireless via a network 50 such as a LAN, a telephone network, or a data communication network, a control unit of the management server includes an information acquisition unit, a notification content determination unit, and a notification unit. The information acquisition unit acquires information on an event that requires care and care recipients 70 corresponding to the event. The notification content determination unit determines notification contents including contents that will be supports in responding to the event for each of the care recipients 70 based on the information. The notification unit notifies a care staff member 80 of the information on the event and the notification contents determined by the notification content determination unit.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing system, and an information processing program.

Background Art

[0002] In Japan, due to the improvement of living standards, the improvement of sanitary environment, and the improvement of medical standards accompanying the high economic growth after the war, the aging population has become remarkable. Therefore, combined with the decline in the birth rate, it has become an aging society with a high aging rate. In such an aging society, an increase in care recipients and nursing recipients (hereinafter referred to as "care target persons") who require care, nursing, etc. due to illness, injury, aging, etc. is assumed. In facilities such as hospitals and elderly welfare facilities (hereinafter simply referred to as "facilities"), care for care target persons is carried out by care staff such as nurses and caregivers (hereinafter referred to as "care staff"). In addition, by sharing information regarding care target persons and making shift arrangements among care staff, care is also provided while alternating a single care target person among multiple care staff.

[0003] In relation to this, Patent Document 1 below discloses a care support system that enables setting of a notification message corresponding to the importance of information when notifying care staff (caregivers) of information regarding the status of care target persons (care recipients) to be notified.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] In the technology of Patent Document 1, since the care staff can receive notification messages corresponding to the importance of information regarding the state of the care recipient, it is expected that the care staff can better grasp the state of the care recipient. However, in the technology of Patent Document 1, even if the care staff can better grasp the state of the care recipient, the actions taken by the care staff may vary depending on their skills and years of career. Therefore, variations may occur in the care of the care recipient among care staff with different skills and years of career.

[0006] The present invention has been made in view of the above-described problems. Therefore, an object of the present invention is to provide an information processing apparatus, an information processing system, and an information processing program that can prevent or suppress variations in care among care staff.

Means for Solving the Problems

[0007] The above problems of the present invention are solved by the following means.

[0008] (1) An information acquisition unit that acquires information regarding an event requiring care and a care recipient corresponding to the event, a storage unit that stores an action profile for recording the actions of the care recipient, a notification content determination unit that determines a notification content for notifying, for each care recipient, content that supports corresponding to the event based on the information, and a notification unit that notifies information regarding the event and the notification content determined by the notification content determination unit, wherein the notification content determination unit the event requiring the care and Based on the information regarding the care recipient, identifies a recognition action included in the action profile and the time when the recognition action occurs, which correspond to the event requiring care and the time when the event occurred, and in the action profile, determines a notification content for notifying content that supports corresponding to the event by identifying the notification content corresponding to the identified recognition action and the time when the recognition action occurs. An information processing apparatus.

[0009] (2) the notification content determination unit adjusts the notification content according to the skills or years of experience of the care staff who cares for the care target person The information processing apparatus according to (1) above.

[0010] (3) The action profile includes the actions of the care recipient over time and the notification content corresponding to the actions. The information processing apparatus according to any one of the above (1) or The information processing apparatus according to (2).

[0011] (4) The notification content determination unit determines the notification content based on the time when the action of the care recipient occurs. The information processing apparatus according to any one of (1) to (3) above.

[0012] (5) The information processing apparatus further includes a care record acquisition unit that acquires the care record of the care recipient, The notification content determination unit determines the notification content based on the care record. The information processing apparatus according to any one of (1) to (4) above.

[0013] (6) The information processing apparatus according to (2) or (3) above further includes a care record acquisition unit that acquires the care record of the care recipient, and a profile update unit that updates the action profile based on the information acquired by the information acquisition unit and / or the care record.

[0014] (7) The notification content includes the content of the actions that the care staff should perform. The information processing apparatus according to any one of (1) to (6) above.

[0015] (8) An information processing system including the information processing apparatus according to any one of (1) to (7) above and a terminal having a display unit. The notification unit notifies the terminal of the information regarding the event and the notification content, and the display unit displays the information regarding the event and the notification content.

[0016] (9) The information processing system according to (8) above further includes an action recognition unit that recognizes the actions of the care recipient and outputs information regarding the actions to the information processing apparatus and the information acquisition unit acquires information about the care target person from the behavior recognition unit The information processing system according to (8) above.

[0017] (10) Step (a) of obtaining information regarding an event requiring care and the care recipient corresponding to the event; step (b) of determining, based on the information, the content of notification for notifying the content that supports the care recipient in responding to the event for each care recipient; and step (c) of notifying the information regarding the event and the content of notification determined in step (b), including that an action profile for recording the actions of the care recipient is stored in a storage unit, and in step (b), the event requiring the care and Based on the information regarding the care recipient, identify the recognition actions included in the action profile and the time when the recognition actions occur, which correspond to the event requiring care and the time when the event occurred, and in the action profile, by identifying the content of notification corresponding to the identified recognition actions and the time when the recognition actions occur, determine the content of notification for notifying the content that supports the care recipient in responding to the event, an information processing program for causing a computer to execute the process.

Advantages of the Invention

[0018] According to the present invention, since the information regarding the event and the content that supports the care recipient in responding to the event for each care recipient are notified to the care staff, the actions of the care staff are leveled. Therefore, it is possible to prevent or suppress variations in care among care staff.

Brief Description of the Drawings

[0019]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Embodiments for Carrying Out the Invention

[0020] Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the drawings, the same elements are denoted by the same reference numerals, and redundant descriptions are omitted. Also, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may be different from the actual ratios.

[0021] FIG. 1 is a diagram illustrating the overall configuration of a monitoring system according to one embodiment, and FIG. 2 is a schematic diagram illustrating a detection unit installed around the bed in the living room of the care recipient.

[0022] As shown in FIG. 1, the monitoring system (information processing system) 1 includes a plurality of detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals 40. These are communicably connected to each other via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network by wire or wirelessly. The network 50 may include a relay device such as a repeater, bridge, router, or cross-connect that relays communication signals. In the example shown in FIG. 1, the detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 are communicably connected to each other by a network 50 such as a wireless LAN including an access point 51 (for example, a LAN conforming to the IEEE802.11 standard).

[0023] The monitoring system 1 is appropriately installed at a suitable location according to the care recipient 70. The care recipient 70 is, for example, a patient who requires nursing due to illness, injury, etc., a care recipient who requires care due to a decline in physical ability due to old age, or a single elderly person living alone. In particular, from the perspective of enabling early detection and early response, the care recipient 70 can be a person who requires the discovery of a predetermined unfavorable event such as an abnormal state. For this reason, the monitoring system 1 is preferably installed in buildings such as hospitals, elderly welfare facilities, and households according to the type of care recipient 70. In the example shown in FIG. 1, the monitoring system 1 is installed in a facility having a plurality of rooms (living rooms) where a plurality of care recipients 70 live and a plurality of rooms including a care station.

[0024] The detection unit 10 is arranged in each living room that is the observation area of the care recipient 70. In the example shown in FIG. 1, four detection units 10 are respectively arranged in the living rooms of Mr. A, Mr. B, Mr. C, and Mr. D, who are care recipients 70. As shown in FIG. 2, the observation area of the detection unit 10 includes a bed 60. The care staff 80 who provides care (nursing, etc.) to the care recipient 70 each carry a care staff terminal 40, which is a mobile terminal. However, the position, number, etc. of each component included in the monitoring system 1 are not limited to the example shown in FIG. 1. For example, the management server 20 does not have to be arranged in the care station and may be an external server unit connected to the network 50.

[0025] Also, care widely includes the care provided by the care staff 80 to the care recipient 70, and includes, for example, life assistance such as meals, fluid intake, excretion, bathing, cleaning, and vital checks (measurement of body temperature, blood pressure, pulse, etc.).

[0026] (Detection unit 10) FIG. 3 is a block diagram showing the schematic configuration of the detection unit. As shown in the figure, the detection unit (action recognition unit) 10 includes a control unit 11, a communication unit 12, a camera 13, a care call unit 14, and an audio input / output unit 15, which are interconnected by a bus.

[0027] The control unit 11 is composed of a CPU (Central Processing Unit) and memories such as a RAM (Random Access Memory) and a ROM (Read Only Memory), and controls each part of the detection unit 10 and performs arithmetic processing according to a program. Note that the control unit 11 may further include an HDD (Hard Disk Drive) or an SSD (Solid State Drive) as a memory.

[0028] The communication unit 12 is an interface circuit (such as a LAN card) for communicating with other devices such as a management server 20, an information manager terminal 30, or a care staff terminal 40 via a network 50.

[0029] The camera 13 is arranged, for example, on the ceiling of a living room or the upper part of a wall, photographs the bed 60 of the care recipient 70 directly below as an observation area, and outputs a photographed image (image data). This photographed image includes still images and moving images. The camera 13 is a near-infrared camera, but a visible light camera may be used instead, or these may be used in combination.

[0030] The control unit 11 recognizes the actions of the care recipient 70 from the photographed image taken by the camera 13. The actions to be recognized include "getting up" from the bed 60, "getting out of bed" from the bed 60, and "falling" to the floor or the like.

[0031] The control unit 11 detects the silhouette of an image (moving image) from a plurality of captured images (hereinafter referred to as "human silhouette"). The human silhouette can be detected, for example, by extracting a range of pixels with a relatively large difference by time difference that differentiates images with shooting times before and after. The human silhouette may be detected by a background difference method that differentiates the background image from the captured image. Recognition of getting up, getting out of bed, and falling is to recognize the difference between getting up, getting out of bed, and falling (tumbling) from the posture of the care recipient 70 (e.g., standing position, sitting position, lying down, etc.) detected from the detected human silhouette and the relative position with the furnishings in the living room such as the bed 60. These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by an embedded processing circuit.

[0032] In the present embodiment, a change in the state recognized by the detection unit 10 regarding the care recipient 70, which is an event that should be reported (notified) to the care staff 80 such as getting up, getting out of bed, falling, minute movement abnormality, and change in vital signs, is referred to as an event. Also, this event includes a care call by the care call unit 14. That is, the detection unit 10 may detect a care call by the care recipient 70 as the movement of the care recipient 70 in the observation area. The detection unit 10 transmits the information of the generated event to the management server 20.

[0033] Here, when the work of the care staff 80 is care work for the care recipient 70, the corresponding content regarding each event will be described. If "getting up" is determined as an event and the determination is within a predetermined time (the getting-up time set in the facility (e.g., 7 to 8 am)), morning care is performed. This morning care includes face washing, toothbrushing assistance, denture wearing, dressing assistance, etc. Also, in the event of "getting out of bed", wheelchair transfer and walking assistance may be required. Also, as regular (scheduled) events other than the events determined by the detection unit 10, there are beverage, meal assistance, excretion assistance, wheelchair transfer, walking assistance, and position change (pressure ulcer prevention). These regular events may be made to generate an alert at a fixed time by the care call unit 14 or the like.

[0034] The care call unit 14 includes a push-button switch, and detects a care call (nurse call) when the switch is pressed by the care recipient 70. Instead of the push-button switch, a voice microphone may be used to detect the care call. When the switch of the care call unit 14 is pressed, that is, when a care call is detected, the control unit 11 transmits a notification indicating that there is a care call to the management server 20 or the like via the communication unit 12 and the network 50.

[0035] The voice input / output unit 15 is, for example, a speaker and a microphone, and enables a voice call by transmitting and receiving voice signals to and from the information manager terminal 30 via the communication unit 12. Note that the voice input / output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

[0036] Further, the detection unit 10 may further include a Doppler shift type body movement sensor that transmits and receives microwaves to and from the bed 60 and detects the Doppler shift of the microwaves generated by the body movement (e.g., breathing movement) of the care recipient 70. With this body movement sensor, when the body movement of the chest (up and down movement of the chest) accompanying the breathing movement of the care recipient 70 is detected, and the disturbance of the period in the body movement of the chest or the amplitude in the body movement of the chest that is below a preset threshold value is detected, it is recognized as a micro-body movement abnormality.

[0037] (Management Server 20) FIG. 4 is a block diagram showing the schematic configuration of the management server. Further, FIG. 5 is a functional block diagram illustrating the main functions of the control unit shown in FIG. 4. The management server 20 includes a control unit 21, a communication unit 22, and a database 23, and functions as an information processing device. This management server 20 may be provided in the same building as the room for the care recipient 70, or may be provided at a remote location and connected via a network. For example, the management server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each component is communicably connected to each other by a bus.

[0038] Since the control unit 21 and the communication unit 22 have the same functions as the respective components of the detection unit 10, detailed descriptions thereof are omitted.

[0039] The database 23 functions as a storage unit and stores an event list, information about the care recipient 70, information about the care staff 80, care records, and behavior profiles, etc.

[0040] The event list includes information on various events including predetermined events (for example, events such as falls and topples) that may lead to accidents of the care recipient 70. Information about the care recipient 70 includes, for example, information such as the name, date of birth, ID number, room number, usual amount of meals, amount of water intake other than meals, past medical history, degree of care need, and current hospital visit status of the care recipient 70. Information about the care staff 80 includes, for example, information such as the name, staff ID, date of birth, and number of years of continuous service (career years) of the care staff 80.

[0041] The care record is a document that records information about the care provided to the care recipient 70 in the facility. For example, the care staff 80 provides various types of life assistance such as meals, water intake, excretion, bathing, cleaning, etc., and vital checks (measurement of body temperature, blood pressure, pulse, etc.) to the care recipient 70 based on the care plan prepared for each care recipient 70. The care provided by the care staff 80 to the care recipient 70, such as assistance and vital checks, and the actions and conditions of the care recipient 70 are recorded in the care record. The care record is updated when information about the care for the care recipient 70 is input by the care staff 80. The input of the care record is performed, for example, through the input unit 44 of the care staff terminal 40.

[0042] The behavior profile is a profile that records the daily behaviors of each care recipient 70. As shown in Table 1 below, the behavior profile includes items such as "user name", "time", "recognized behavior", and "notification content".

[0043]

Table 1

[0044] The "user name" is the room number and name of the care recipient 70 who uses the nursing facility. Also, the "time" is the time (period) when the "recognition behavior" of the care recipient 70 occurs, and the "recognition behavior" is the behavior of the care recipient 70 recognized by the detection unit 110. For example, as the usual behavior pattern of Mr. A in Room 101, it is assumed that he gets up around 5:30 - 6:30, gets up or gets out of bed around 6:30 - 9:00, or gets out of bed around 9:00 - 11:00. This is because from Mr. A's usual behavior pattern, for example, Mr. A may get up in the time period of 5:30 - 6:30, take medicine, and then go back to bed, and may get up again in the time period of 6:30 - 9:00.

[0045] Also, in this embodiment, the behavior profile holds the "notification content" corresponding to the recognition behavior in addition to the recognition behavior of the care recipient 70 for each time. The "notification content" is notified to the care staff 80 who provides care for the care recipient 70. The "notification content" is, for example, the content of the actions that the care staff 80 should take, and is determined according to the actions of the care recipient 70 and the time (period) when the actions occur for each care recipient 70. In the example shown in Table 1, when Mr. A gets up at 5:30 - 6:30, the "notification content" is "Visit the room with medicine and water", and this is the action that the care staff 80 should take when Mr. A gets up at 5:30 - 6:30. Details of the method for determining the "notification content" will be described later.

[0046] The management server 20 determines (identifies) which care recipient 70 the events such as getting up, getting out of bed, falling, and care call detected by the detection unit 10 are related to, either alone or in cooperation with the detection unit 10. This determination is made by determining the care recipient 70 (i.e., the occupant of the room) associated with the room number where the detection unit 10 that detected the event is installed. Then, the type of the determined event and the care recipient 70 are associated and added to the event list in the database 23. In this embodiment, when the care recipient 70 carries an IC tag, the determination of the care recipient 70 may be made by reading this IC tag with the RFID reader provided in each room. When there are multiple care recipients 70 in one room, such as in adjacent rooms, the care recipient 70 may be determined by arranging the detection unit 10 for each bed 60.

[0047] As shown in FIG. 5, the control unit 21 functions as an information acquisition unit 211, a care record acquisition unit 212, a notification content determination unit 213, a notification unit 214, and a profile update unit 215 when the CPU executes an information processing program. The details of the functions of these functional units will be described later.

[0048] (Information manager terminal 30) FIG. 6 is a block diagram showing the schematic configuration of the information manager terminal. The information manager terminal 30 is a so-called PC (Personal Computer), and includes a control unit 31, a communication unit 32, a display unit 33, an input unit 34, and an audio input / output unit 35, which are interconnected by a bus. The control unit 31 has the same configuration as the control unit 11 of the detection unit 10 and includes a CPU, a RAM, a ROM, etc.

[0049] The communication unit 32 is an interface for various local connections such as a wired communication network interface according to standards such as Ethernet (registered trademark) and a wireless communication interface according to standards such as Bluetooth (registered trademark) and IEEE802.11, and communicates with each terminal connected to the network 50.

[0050] The display unit 33 is, for example, a liquid crystal display, and displays various types of information. The display unit 33 displays, for example, the captured image by the detection unit 10.

[0051] The input unit 34 includes a keyboard, a numeric keypad, a mouse, etc., and inputs various types of information.

[0052] The audio input / output unit 35 is, for example, a headset equipped with a speaker and a microphone.

[0053] In the present embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various types of information in the facility to the information manager 90, and receives instructions. Further, by transmitting and receiving audio signals to and from the detection unit 10 or the caregiver staff terminal 40 via the communication unit 32, an audio call with the caregiver staff 80 etc. is enabled. Here, the information manager 90 is a manager who supervises a plurality of caregiver staff 80. The information manager 90 may comprehensively manage the caregiver staff 80 working not only in one facility but also in a plurality of facilities.

[0054] Also, the caregiver staff 80 or technical staff etc. can, through the information manager terminal 30, associate the room number with the detection unit 10 when the detection unit 10 is attached to each room (living room), or calibrate and specify the position information of the furnishings in the living room such as the bed 60, that is, the overhead contour information by the ceiling camera 13. Also, the identification information such as the name and ID number of the care recipient 70 who is hospitalized or staying is associated with each room number.

[0055] (Caregiver Staff Terminal 40) FIG. 7 is a block diagram showing a schematic configuration of the caregiver terminal. The caregiver terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, and an audio input / output unit 45, which are interconnected by a bus. The control unit 41 has a configuration similar to that of the control unit 11 of the detection unit 10 and includes a CPU, a RAM, a ROM, etc. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and performs wireless communication with each device via the access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, in which a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43 composed of liquid crystal or the like. The display unit 43 and the input unit 44 display various operation screens for listing a plurality of events included in the event list for the caregiver 80, and accept various operations through the operation screens. Also, in this embodiment, the display unit 43 displays the action content and the notification content of the care recipient 70 notified by the notification unit 214. Also, when the caregiver 80 provides care to the care recipient 70, information regarding the care for the care recipient 70 is input into the care record through the input unit 44.

[0056] The audio input / output unit 45 is, for example, a speaker and a microphone, and enables voice calls by the caregiver 80 with other caregiver terminals 40 via the wireless communication unit 42. The caregiver terminal 40 is a device that functions as a user interface of the monitoring system 1 and can be configured by a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

[0057] At the start of work, care staff 80 performs login authentication processing through the assigned care staff terminal 40. The care staff 80 inputs the staff ID and password through the touch panel (display unit 43, input unit 44) of the care staff terminal 40 and transmits this to the management server 20. The management server 20 compares the authentication information stored in the database 23, and by transmitting the authentication result according to the authority of the care staff 80 to the care staff terminal 40, the login authentication is completed.

[0058] Note that the detection unit 10, management server 20, information manager terminal 30, and care staff terminal 40 may include components other than the above components, or may not include some of the above components.

[0059] (Information processing method) Next, with reference to FIG. 8, an overview of the processing procedure of the information processing method of the present embodiment will be described. FIG. 8 is a flowchart illustrating the processing procedure of the control method of the present embodiment. The processing of the flowchart in the figure is realized by the CPU of the control unit 21 executing an information processing program.

[0060] First, information regarding an event and the care recipient corresponding to this event is acquired (step S101). The information acquisition unit 211 acquires information regarding an event and the care recipient corresponding to this event from the detection unit 10, and stores information regarding an event requiring care (for example, getting up, falling, change in vital signs, etc.), the care recipient, the time when the event occurred, etc. in the RAM of the control unit 21.

[0061] Next, the care record of the care recipient 70 is acquired (step S102). The care record acquisition unit 212 reads and acquires the care record of the care recipient 70 from the database 23. The acquired care record is stored in the RAM of the control unit 21.

[0062] Next, the content to be notified to the care staff 80 is determined (step S103). The notification content determination unit 213 is in step S 1Based on the information obtained in 01, determine the notification content that supports the corresponding event for each care recipient. More specifically, the notification content determination unit 213 determines the notification content based on the time when the event occurred in the behavior profile of the care recipient 70. For example, in the example of Table 1 above, when Mr. A gets up between 5:30 and 6:30, the notification content is determined to be "Bring medicine and water and visit the room." On the other hand, when Mr. A gets up between 6:30 and 9:00, the notification content is determined to be "Visit the room and check if you go to the living room."

[0063] Also, the notification content can be determined for each care recipient 70. Therefore, even if the same action is taken at the same time, if the care recipient 70 is different, the notification content may also be different. For example, in the example of Table 1 above, when Mr. B in Room 102 gets up at 6:00, the notification content determination unit 213 determines the notification content to be "Prepare for excretion assistance and visit the room," which is different from the case when Mr. A gets up at 6:00.

[0064] Also, the notification content can be determined based on the care record. The notification content determination unit 213 determines the notification content based on, for example, the living information including parameters such as the food intake, water intake, quantity and quality of excretion, and vital values (values such as body temperature, blood pressure, and pulse) of the care recipient 70. For example, depending on whether the vital values of the care recipient 70 measured in the most recent vital check are within a predetermined range (for example, within ±α% of the average vital values of the care recipient 70), the notification content can be determined. For example, although not shown in Table 1, assume that in Mr. A's behavior profile, if there is no problem with his physical condition, it is recorded that he takes a walk in the garden in a wheelchair for about 20 minutes in the afternoon as a daily routine. Normally, the care staff 80 goes to the garden with Mr. A for a walk in the afternoon, so the notification content to the care staff 80 is determined to be, for example, "Bring a drink and a wheelchair and visit the room." However, if Mr. A's body temperature exceeds 37 degrees during the morning temperature check, the notification content may be determined to be different from normal, for example, "Bring a drink and a thermometer and visit the room."

[0065] Also, the notification content can be determined in consideration of the most recent events of the care recipient 70. For example, when Mr. A has fallen, even if assistance was not required before the fall, assistance may be required after the fall. Also, since there is a possibility of falling in the future, it is necessary to notify the care staff 80 of the risk of falling. Thus, since the health condition of the care recipient 70 changes daily, the notification content can be determined, for example, in consideration of the influence of the care recipient 70's past events.

[0066] Furthermore, in addition to the life information of the care recipient 70, various environmental factors related to the living environment of the care recipient 70 can also be considered in determining the notification content. For example, in addition to Mr. A's physical condition, the weather and climate can be considered. When it is rainy or the temperature difference between the garden and the indoor area is large and it is desirable to stay indoors without going out to the garden, the notification content can be determined, for example, as "Bring a drink and visit the room".

[0067] Note that the notification content can also be adjusted according to the career years and skills of the care staff 80. For example, it is necessary to notify new care staff 80 of basic matters, while it is not effective to notify highly skilled care staff 80 of basic matters. Therefore, by strengthening or simplifying the notification content according to the career years and skills of the care staff 80, etc., the actions to be taken by each care staff 80 can be made clearer.

[0068] In this way, based on the time when an event occurs in the behavior profile of the care recipient 70, the notification content determination unit 213 determines the content to be notified to the care staff 80. At this time, the influence of living information, environmental factors, etc. can be considered. More specifically, for living information, each parameter can be compared with a predetermined threshold value, and the influence on the notification content can be evaluated. Also, the presence or absence of events, environmental factors, etc. that affect the notification content is determined, and the influence can be evaluated. For environmental factors, for example, parameters such as temperature and humidity can be compared with predetermined threshold values, and the influence on the notification content can be evaluated. These evaluation results can be taken into account in the determination of the notification content. The threshold values of living information and environmental factors can be appropriately updated to appropriate values according to the health status of the care recipient 70, the history of previous events, etc.

[0069] Next, information about the event and the notification content are notified to the care staff 80 (step S104). The notification unit 214 notifies the care staff 80 of the information about the event and the notification content determined by the notification content determination unit 213. For example, the notification unit 214 notifies the information about the event and the notification content to the care staff terminal 40, and the display unit 43 of the care staff terminal 40 displays the information about the event and the notification content on the display. Alternatively, the voice input / output unit 45 of the care staff terminal 40 outputs the information about the event and the notification content from the speaker.

[0070] Next, the behavior profile of the care recipient 70 is updated (step S105). For example, if Mr. A can no longer do what he used to do due to the impact of a fall, the behavior profile is updated to match Mr. A's current situation. The update of the behavior profile can be implemented by the user inputting the data in each column of "time", "recognized behavior", and "notification content" through the input unit 44 of the care staff terminal 40, and the profile update unit 215 setting the input data in the behavior profile. Also, the update of the behavior profile can be implemented by the profile update unit 215 changing or generating the data in each column of "time", "recognized behavior", and "notification content" based on events, living information, environmental factors, etc.

[0071] As described above, in the process of the flowchart of FIG. 8, the management server 20 acquires information on events that require care and the care recipients 70 corresponding to these events, and based on the above information, determines notification content for notifying, for each care recipient 70, the content that supports corresponding to the event. Then, the management server 20 notifies the care staff 80 of the information on the event and the notification content, and updates the action profile of the care recipient 70.

[0072] According to the management server 20 of the present embodiment described above, since the information on the event and the content that supports corresponding to the event for each care recipient 70 are notified to the care staff 80, the actions of the care staff 80 are leveled. Therefore, it is possible to prevent or suppress variations in care among the care staff 80. As a result, it becomes possible to provide high-quality and high-efficiency care even for new staff or dispatched staff who are not used to the care facility site.

[0073] The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the claims.

[0074] For example, in the above-described embodiment, the case where the management server 20 functions as an information processing device has been described, but the present invention is not limited to such a case, and the information manager terminal 30 may be configured to function as an information processing device. Further, the detection unit 10 may be configured to function as an information processing device by the CPU of the control unit 11 of the detection unit 10 executing an information processing program.

[0075] In addition, the information processing program may be provided by a computer-readable recording medium such as a USB memory, a flexible disk, or a CD-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a memory, a storage, or the like. Further, this information processing program may be provided, for example, as a single application software, or may be incorporated into the software of each device as a function of a server.

[0076] Also, in the embodiment, part or all of the processing executed by the program can be replaced by hardware such as a circuit and executed.

Explanation of Signs

[0077] 1 Monitoring system, 10 Detection unit, 11 Control unit, 12 Communication unit, 13 Camera, 14 Call button unit, 15 Voice input unit, 20 Management server, 21 Control unit, 211 Information acquisition unit, 212 Care record acquisition unit, 213 Notification content determination unit, 214 Notification unit, 215 Profile update unit, 22 Communication unit, 23 Database, 30 Information manager terminal, 40 Care staff terminal, 41 Control unit, 42 Wireless communication unit, 43 Display unit, 44 Input unit, 45 Voice input / output unit, 50 Network, 51 Access point, 60 Bed, 70 care recipients, 80 care staff.

Claims

1. An information acquisition unit that acquires information regarding an event requiring care and a care target person corresponding to the event; A storage unit that stores an action profile for recording the actions of the care target person; A notification content determination unit that determines notification content for notifying, for each care target person, content that supports corresponding to the event based on the information; A notification unit that notifies information regarding the event and the notification content determined by the notification content determination unit; and The notification content determination unit: Based on the event requiring care and the information regarding the care target person, identify the recognition action included in the action profile and the time when the recognition action occurs, corresponding to the event requiring care and the time when the event occurred, and in the action profile, identify the notification content corresponding to the identified recognition action and the time when the recognition action occurs, thereby determining the notification content for notifying content that supports corresponding to the event. An information processing apparatus.

2. The information processing apparatus according to claim 1, wherein the notification content determination unit adjusts the notification content according to the skills or years of experience of the care staff caring for the care target person.

3. The information processing apparatus according to claim 1 or 2, wherein the action profile includes the actions of the care target person for each time and the notification content corresponding to the action.

4. The notification content determination unit: Based on the time when the action of the care target person occurred, determines the notification content. The information processing apparatus according to any one of claims 1 to 3.

5. Further comprising a care record acquisition unit that acquires a care record of the care target person; The information processing apparatus according to any one of claims 1 to 4, wherein the notification content determination unit determines the notification content based on the care record.

6. A care record acquisition unit that acquires a care record of the care target person; and A profile update unit that updates the action profile based on the information acquired by the information acquisition unit and / or the care record. The information processing apparatus according to claim 2 or 3.

7. The information processing apparatus according to any one of claims 1 to 6, wherein the notification content includes the content of the actions to be taken by the care staff.

8. An information processing apparatus according to any one of claims 1 to 7; and A terminal having a display unit. The notification unit notifies the terminal of information regarding the event and the notification content, The display unit displays information regarding the event and the notification content, an information processing system.

9. further comprising an action recognition unit that recognizes the actions of the care recipient and outputs information regarding the actions to the information processing apparatus, The information acquisition unit acquires information regarding the care recipient from the action recognition unit, the information processing system according to claim 8.

10. a step (a) of acquiring information regarding an event that requires care and a care recipient corresponding to the event; a step (b) of determining, based on the information, a notification content for notifying, for each care recipient, content that supports the event; a step (c) of notifying information regarding the event and the notification content determined in step (b), an action profile that records the actions of the care recipient is stored in the storage unit, In step (b), Based on the information regarding the event that requires care and the care recipient, the event that requires care and the recognition action included in the action profile and the time when the recognition action occurs, corresponding to the time when the event occurs, are specified, and in the action profile, by specifying the notification content corresponding to the specified recognition action and the time when the recognition action occurs, an information processing program for causing a computer to execute a process of determining a notification content for notifying content that supports the event.

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