Management system, management method, and management program

Abstract

Provided are a management system, a management method, and a management program capable of obtaining information about the user's surrounding environment at the event occurrence time. 【Solution means】The management system 100 includes a beacon 11 that emits radio waves including a beacon identifier bi, is installed in a monitoring space S, and a monitoring device 10 that detects environmental information Iv including environmental change information α and an image p, a mobile terminal 20 capable of transmitting status information Is including a mobile terminal identifier mi and a beacon identifier bi, and a remote server 30 capable of receiving environmental information Iv and status information Is via a communication network N and outputting an alert. The status information Is includes an event occurrence time T when the environmental change information α exceeds a threshold value. The remote server 30 outputs an alert AR through an artificial intelligence AI based on the status information Is and the environmental information Iv.

Description

Technical Field

[0001] The present invention relates to a management system, a management method, and a management program.

Background Art

[0002] Conventionally, there has been a communication system for detecting the position of a person carrying a wireless terminal (for example, Patent Document 1).

[0003] In a conventional communication system, in an information processing apparatus connected via a communication network to a base station capable of connecting to a wireless terminal by short-range wireless communication, the behavior of a person is tracked based on the acquired position information of the wireless terminal. Therefore, the conventional communication system has not been able to obtain information about the surrounding environment of a person at the time of event occurrence.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] An object of the present invention is to provide a management system, a management method, and a management program capable of obtaining information about the surrounding environment of a user at the time of event occurrence.

Means for Solving the Problems

[0006] (1) A management system according to one aspect of the present invention includes a beacon that emits radio waves including a beacon identifier, is installed in a monitoring space, and detects environmental information including environmental change information and images; a mobile terminal that can receive the radio waves and transmit status information including a mobile terminal identifier and the beacon identifier; and a remote server that can receive the environmental information and the status information via a communication network. The status information includes the event occurrence time when the environmental change information exceeds a threshold value. The remote server receives the environmental information from the monitoring device before and after the event occurrence time, and outputs the alert through artificial intelligence based on the status information and the environmental information. (2) In the above (1), the environmental change information may include shaking information according to acceleration. (3) In the above (1) or (2), the alert may include the images before and after the event occurrence time. (4) In the above (1) or (2), the remote server may input a predefined prompt, the environmental information, and the status information to an artificial intelligence connected to the communication network to generate a hazard map. (5) A management method according to one aspect of the present invention includes a detection step of detecting environmental information including environmental change information and images in a monitoring space by a monitoring device installed in the monitoring space and having a beacon that emits radio waves including a beacon identifier; a transmission step of transmitting status information including a mobile terminal identifier and the beacon identifier by a mobile terminal that can receive the radio waves; a reception step of receiving the environmental information and the status information by a remote server via a communication network; and an alert generation step of outputting an alert by the remote server through artificial intelligence based on the environmental information and the status information before and after the event occurrence time when the environmental change information exceeds a threshold value. (6) The management program according to one aspect of the present invention causes a computer to execute a detection function of detecting environmental information including environmental change information and images in a monitoring space by a monitoring device installed in the monitoring space and having a beacon that emits radio waves including a beacon identifier; a transmission function of causing a mobile terminal capable of receiving the radio waves to transmit status information including a mobile terminal identifier and the beacon identifier; a reception function of causing a remote server to receive the environmental information and the status information via a communication network; and a notification function of causing the remote server to output an alert through artificial intelligence based on the status information and the environmental information before and after the event occurrence time when the environmental change information received from the monitoring device exceeds a threshold value.

Advantages of the Invention

[0007] According to the present invention, it is possible to provide a management system, a management method, and a management program capable of obtaining information about the user's surrounding environment at the event occurrence time.

Brief Description of the Drawings

[0008]

Figure 1

Figure 2

Figure 3

Embodiments for Carrying Out the Invention

[0009] (Embodiment) Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a diagram for explaining the outline of the management system 100. FIG. 2 is a functional diagram of the management system 100. FIG. 3 is a diagram showing an example of the alert AR. In the following, parts having common functions may be given the same reference numerals or symbols.

[0010] As a background, in the case of working at a workplace (such as a sales office, factory, construction site, warehouse, etc.) that adopts a free address work style where multiple employees (hereinafter sometimes referred to as users) do not have assigned seats and work at their preferred seats, or in the case of working at a relatively large workplace that allows so-called remote work where employees work without coming to the office, it has been difficult for the workplace manager to grasp the location of each employee. Also, in an enterprise such as a company with multiple workplaces, it has been difficult for the enterprise manager to immediately grasp the situation of each employee at all workplaces, particularly the disaster situation in the event of a disaster.

[0011] The management system 100 according to the embodiment can obtain images at various locations and the mobile terminal information mi held by users (employees) at various locations when a disaster such as an earthquake occurs. Therefore, for example, in a company with multiple offices, it can be used to grasp the degree of damage caused by the disaster at each office or the degree of damage suffered by a specific employee of the company who holds the mobile terminal 20. In particular, the management system 100 can output, as an alert AR, a report in a map format that is visually easy to grasp, such as shown in FIG. 3, indicating where and to what extent the disaster has occurred. And when a disaster occurs, according to the management system 100, an e-mail can be sent to the administrator of the base (office equipped with the monitoring device 10) with a large shake, or a video can be distributed in a streaming manner using RTSP (Real Time Streaming Protocol). Also, according to the management system 100, the location of employees at the time of the disaster can be confirmed on the mobile terminal 20 held by the administrator. Furthermore, by having employees of the company press an icon indicating the disaster situation, such as "safety ensured" or "unharmed", displayed on the mobile terminal 20 from the mobile terminal 20 they hold, the administrator can confirm the status representing the disaster situation of each employee. Therefore, according to the management system 100, information about the surrounding environment of the user (for example, a specific employee) at the event occurrence time (for example, at the time of the disaster) (information obtained by the monitoring device 10 installed in a specific monitoring space S in a specific office, such as the magnitude of the shake, the degree of damage understood from the image p or the sound) can be obtained.

[0012] Specifically, as shown in FIG. 1 or FIG. 2, the management system 100 includes a beacon 11 that emits radio waves including a beacon identifier bi, a monitoring device 10 installed in the monitoring space S that detects environmental information Iv including environmental change information α and an image p, a mobile terminal 20 that can receive radio waves and transmit status information Is including a mobile terminal identifier mi and a beacon identifier bi, a remote communication unit 32 that can receive the environmental information Iv and the status information Is via a communication network N, and a remote server 30 having a reporting unit 35 that outputs an alert AR.

[0013] The communication network N may be, for example, a public line such as the Internet, a VPN, or a dedicated line provided by a carrier. Information from the mobile terminal 20 is transmitted to the remote server 30 through the communication network N. Information from the remote server 30 is transmitted to the mobile terminal 20 through the communication network N. Information from the monitoring device 10 is transmitted to the remote server 30 through the communication network N. Information from the remote server 30 is transmitted to the monitoring device 10 through the communication network N.

[0014] The management system 100 has a beacon 11 that emits radio waves including the beacon identifier bi, and includes a monitoring device 10 installed in the monitoring space S.

[0015] The monitoring device 10 may include a monitoring communication device 14 that is connected to the communication network N and has a function of transmitting and receiving information between the monitoring device 10 and the outside thereof. The monitoring device 10 may appropriately include a GPS receiver 15 that acquires the position information of the monitoring device 10 from a satellite.

[0016] The monitoring device 10 detects environmental information In such as an image p (still image or video) or voice by a device corresponding to the physical phenomenon to be detected. The environmental information In is information representing the surrounding environment of a human (user), and may be information representing human senses such as vision and hearing in the monitoring space S, or may be information representing a thermal environment such as temperature and humidity, or an environment such as acceleration, impact, seismic intensity, or vibration. The monitoring device 10 may detect an image p obtained by imaging the monitoring space S with a camera 12 attached to the monitoring device 10 as the environmental information In. The monitoring device 10 may detect the voice of the monitoring space S with a microphone 16 attached to the monitoring device 10 as the environmental information In. The environmental information In may be sway information such as acceleration, seismic intensity, and vibration acting on the monitoring device 10 measured by a sway sensor 17. The environmental information In may be a measured seismic intensity based on the acceleration measured by a measured seismic intensity meter (sway sensor 17). Note that the positions where devices such as the camera 12, the microphone 16, and the sway sensor 17 are arranged may be separated from the position where the beacon 11 is arranged.

[0017] The environmental information In includes environmental change information α representing changes in the environment. Specifically, the environmental change information α represents the degree (change rate) of the temporal change of an index representing the environment. For example, it may be a change in temperature such as a rapid increase in temperature with the event occurrence time T of an event such as a major earthquake as the boundary, a change in an image p (feature amount of the image) such as a sudden disturbance of the image, a change in voice (loudness or sound quality) such as a sudden disturbance of the voice, or a change in shaking such as a sudden large shake. The environmental change information α includes shaking information corresponding to the acceleration. Such environmental change information α can be acquired by corresponding devices provided in the monitoring device 10 (a camera 12 for images, a microphone 16 for voice, a shaking sensor 17 for shaking, etc.). Thus, since the environmental information In includes the environmental change information α representing changes in the environment, the management system 100 can, through the monitoring device 10, regard the timing when the situation of the environment that has not changed until just before becomes greatly changed, that is, the time point when the environmental change information α exceeds the threshold value as the event occurrence time T, and automatically cause the images p before and after the event occurrence time T to be transmitted to the remote server 30.

[0018] The management system 100 includes a mobile terminal 20 having a transceiver 22 that can receive the radio wave of the beacon 11 and can transmit status information Is including the mobile terminal identifier mi and the beacon identifier bi to the remote server 30.

[0019] The mobile terminal 20 is a communication device held by a user. The mobile terminal 20 is configured to be able to receive a signal transmitted from the beacon 11 by the transceiver 22. The mobile terminal 20 has wireless communication functions such as Wi-Fi (registered trademark), Bluetooth (registered trademark), a mobile phone network, and an Internet connection. The mobile terminal 20 may be a smartphone or a tablet capable of using various applications. The mobile terminal 20 may have a mobile camera.

[0020] The mobile terminal 20 may be provided with a mobile display 21. The mobile display 21 may be capable of displaying a screen controlled by the application 23. The mobile display 21 may be a so-called graphic interface (GUI) that also serves as a display output and an input interface.

[0021] The mobile terminal 20 may be capable of acquiring the position information of the mobile terminal 20. The mobile terminal 20 may acquire the position information by a position information detection function such as a GPS function provided in the mobile terminal 20. The mobile terminal 20 may acquire the position information not limited to that by the GPS function, but also by comprehensively grasping Wi-Fi (registered trademark), BLE, information of antenna base stations, etc.

[0022] It is preferable that the mobile terminal 20 installs the application 23. As shown in FIG. 1, the application 23 displays a virtual button 23b or text on the mobile display 21 of the mobile terminal 20. The virtual button 23b is displayed on the mobile display 21 by the application 23 to receive a status report command from the user.

[0023] The application 23 displays the virtual button 23b on the mobile display 21 of the mobile terminal 20 based on the operation of the mobile terminal 20 by the user. When the virtual button 23b is pressed (clicked), the application 23 receives the operation as a status report command, and causes the transmission / reception unit 22 mounted on the mobile terminal 20 to transmit the status information Is from the mobile terminal 20 to the remote server 30 via the communication network N. The application 23 may function to allow the user to input (or tap input) a status (for example, "at work" indicating being in the office, "telework" indicating being outside the office, "off" indicating being on vacation, "safe" and "disaster" indicating whether safe or not, etc.) on the application 23, add the status to the status information Is, and transmit it from the mobile terminal 20 to the remote server 30. Note that the status information Is may be transmitted from the mobile terminal 20 to the remote server 30 through the application 23, or may be automatically transmitted directly from the mobile terminal 20 to the remote server 30 without passing through the application 23.

[0024] The status information Is represents information on the user's disaster situation or the user's situation (status) regarding safety assurance. The status information Is may include the event occurrence time T, which is the time when the environmental change information α detected by an environmental detection device such as the shake sensor 17 of the monitoring device 10 exceeds the threshold value, or the information on the time when the user presses the virtual button 23b. At that time, when the application 23 receives the beacon identifier bi of the beacon 11 by the mobile terminal 20, the application 23 may cause the mobile terminal 20 to transmit the status information Is together with the beacon identifier bi to the remote server 30. When the mobile terminal 20 receives the beacon identifiers bi of a plurality of beacons 11, the mobile terminal 20 may transmit each beacon identifier bi associated with the radio wave intensity of each beacon 11 to the remote server 30 together with the status information Is. The status information Is may include the position information of the mobile terminal 20 acquired by a position information detection function such as a GPS function provided in the mobile terminal 20. Thereby, since the remote server 30 can collate the position of the mobile terminal 20 in the office, it is possible to grasp the user's location and his / her status (whether he / she is inside or outside the office, whether he / she is safe or not, etc. by self-report) at the event occurrence time T when an event such as a major earthquake occurs.

[0025] The management system 100 includes a remote server 30 having a remote communication unit 32 capable of receiving the environmental information In and the status information Is via the communication network N, and a reporting unit 35 that outputs an alert AR.

[0026] The status information Is includes the event occurrence time T detected by the monitoring device 10 or the mobile terminal 20.

[0027] The status information Is may include a value Z indicating that a button press has been made from the mobile terminal 20 (for example, an operation on a virtual button 23b on a GUI displayed by an application 23 installed on the mobile terminal 20 by a user who holds the mobile terminal 20), a value corresponding to the environmental change information α measured by the monitoring device 10, or a value Y indicating that the environmental change information α has exceeded a threshold. The event information Iv may be, for example, a combination of the value Z and the event occurrence time T, or a combination of the value Y and the event occurrence time T.

[0028] The remote server 30 is a computer system that performs data processing. The remote server 30 includes a CPU, a memory such as a RAM, a ROM, and an auxiliary storage device, an external connection interface for an input / output device, a network interface, and a bus connecting them. The remote server 30 may be provided as a so-called cloud service.

[0029] The remote server 30 has a storage unit 31 that stores a reference table RI including user information indicating the relationship between the mobile terminal identifier mi and a specific user, and relative position information associating the beacon identifier bi with the monitoring space S. The monitoring space S is a specific position in a specific space. The relative position information included in the reference table RI is specific position information in a specific space. Note that the relative position information may be represented by coordinates. The monitoring space S is, for example, a partial space of a business office, such as the northwest of the office of Office X in a company that has a plurality of business offices as shown in FIG. 1. That is, the relative position information indicates in which position of which business office and which monitoring space S a specific beacon 11 (specific beacon identifier bi) is installed. The user information indicates the relationship between the mobile terminal 20 having a specific mobile terminal identifier mi and a specific user who holds the mobile terminal 20. That is, the user information indicates which user holds a specific mobile terminal 20.

[0030] The remote server 30 is a computer system that performs data processing. The remote server 30 includes a CPU, a memory such as RAM, ROM, and an auxiliary storage device, an external connection interface with an input / output device, a network interface, and a bus that connects them.

[0031] The remote server 30 includes a storage unit 31 that stores data transmitted from the mobile terminal 20 in association with the beacon identifier bi, a remote communication unit 32 that enables communication between the mobile terminal 20 and the monitoring device 10 installed in the vicinity of the monitoring space S, and a control unit 33 that controls the remote server 30. Note that the function of the control unit 33 may be provided in the monitoring device 10 or may be shared between the remote server 30 and the monitoring device 10. The remote server 30 may include a remote display 34 that can display communication content (text chat, voice, video, etc.) with the user, the image p captured by the camera 12, or the image displayed on the monitoring display 13.

[0032] The storage unit 31 stores a program for causing the remote server 30 to execute the management method according to the present embodiment.

[0033] The storage unit 31 includes a reference table RI that contains relative position information, which is a list of information representing the relationship between the identifier bi of the beacon 11 and the location where the beacon 11 is provided. In the reference table RI, the relative position information represents, for example, when the first beacon 111 having the first identifier bi1, the second beacon 112 having the second identifier bi2, and the third beacon 113 having the third identifier bi3 are installed in the northwest of the office in X office, the southeast of X office, and the southwest of X office, respectively, the northeast of X office and the first identifier bi1, the southeast of X office and the second identifier bi2, the southwest of X office and the third identifier bi3, in pairs, representing the beacon identifier bi of the beacon 11 and the location where the beacon 11 is provided.

[0034] The remote communication unit 32 has a communication function through a communication network N such as a mobile phone network or an Internet connection.

[0035] Based on the beacon identifier bi received from the mobile terminal 20 and the reference table RI including the relative position information stored in the storage unit 31, the control unit 33 identifies the location of the mobile terminal 20 (the location where the user who holds the mobile terminal 20 is). The control unit 33 may appropriately identify the location of the mobile terminal 20 with reference to the position information obtained by the GPS function or the like transmitted from the mobile terminal 20.

[0036] The remote server 30 may output the captured image (or video) by the camera 12 at the specified beacon reception time t1. That is, the control unit 33 of the remote server 30 can appropriately display the captured image (image p) by the camera 12 at the specified beacon reception time t1 of the specified monitoring space S on the remote display 34 or distribute the video to the administrator terminal 40 held by the administrator. Thereby, the administrator can confirm the location where the user was (the location where the mobile terminal 20 was) at the time of the disaster and the damaged condition of the monitoring space S at the time of the disaster. Also, the administrator of the remote server 30 can confirm the status of each user (the location of each user, the damaged condition of each user, etc.) based on the information displayed on the remote display 34. Therefore, according to the management system 100, the location of the mobile terminal 20 and its surrounding environment at the time of an event can be grasped. Also, according to the management system 100, an event can be detected substantially in real time, and the location where the event occurred can be identified.

[0037] Here, the transmitting unit 35 of the remote server 30 receives environmental information In from the monitoring device 10 before and after the event occurrence time T (including the time point of the event occurrence time T), and based on the status information Is and the environmental information In, outputs an alert AR through artificial intelligence AI. Specifically, for example, the transmitting unit 35 can, based on the mobile terminal identifier mi and the beacon identifier bi included in the status information Is and a pre-registered reference table RI (the relationship between the mobile terminal identifier mi and a specific user, and the relationship between the beacon identifier bi and a location within a specific business establishment), use artificial intelligence AI to determine the location of the user who holds the mobile terminal 20. Along with the information on the user's location, a video (including image p) of the monitoring space S before and after the event occurrence time T included in the environmental information In can be displayed on the remote display 34, or a link for displaying the video on the administrator terminal 40 of the administrator can be sent to the administrator terminal 40. As a result, at the event occurrence time T such as a major earthquake, the content showing the relationship between the disaster situation in the monitoring space S such as a business establishment and the location of the user having the mobile terminal 20 can be automatically output as an alert AR so that it is easy for the administrator to visually recognize. Then, at the event occurrence time T, the administrator can easily grasp the disaster situations of business establishments occurring simultaneously at multiple locations or the disaster situation of the user. In this way, according to the management system 100, information about the user's surrounding environment at the event occurrence time T can be obtained.

[0038] Artificial intelligence AI generates the content of alert AR based on status information Is and environmental information In. The artificial intelligence AI may display the relationship between the location of the business office and the disaster situation, and the location of the user on a pre-set map. The artificial intelligence AI may be a so-called generative AI that generates the content of alert AR based on the input status information Is and environmental information In. The artificial intelligence AI outputs alert AR, for example, by inputting a prompt including an instruction book for creating an alert AR of desired content based on status information Is and environmental information Iv. The content of alert AR preferably shows the relationship between the disaster situation of the business office and the location of the user. The content of alert AR may be, for example, text, voice, image, video, or a combination thereof. The artificial intelligence AI may be installed on the remote server 30 and connected to the communication network N and may be provided as SaaS as appropriate. In this way, since the artificial intelligence AI generates the content of alert AR based on status information Is and environmental information In, an alert AR can be automatically generated without the intervention of an operator such as a manager during a disaster or the like. Therefore, according to the management system 100, information about the user's surrounding environment at the time of event occurrence can be obtained.

[0039] Specifically, the remote server 30 inputs a pre-defined prompt, environmental information Iv, and status information Is to the artificial intelligence AI connected to the communication network N to generate a hazard map M. The prompt may include an instruction book for outputting the hazard map M using the environmental information Iv and the status information Is. In this way, since the remote server 30 inputs a prompt, environmental information Iv, and status information Is to the artificial intelligence AI to generate a hazard map M, an alert AR that is easy to visually grasp can be automatically output immediately when an event occurs.

[0040] (Management method) The following assumes a scenario where an employee (the owner of the mobile terminal 20) in the monitoring space S of X office is affected when a major earthquake occurs, and an example of the management method according to this embodiment will be described. The management method may be premised on the implementation of the management system 100. In the following description of the management method, when the subject is omitted, the operating entity is the management system 100. Hereinafter, as a premise, a monitoring device 10 equipped with a beacon 11 having a beacon identifier bi is provided near the monitoring space S. For one monitoring space S, a plurality of mutually distinguishable (having different beacon identifiers bi) monitoring devices 10 installed at different locations may correspond. In the monitoring space S, there is a mobile terminal 20 on which the app 23 is installed. A remote server 30 connected to the communication network N is provided at a location away from the monitoring space S. The monitoring device 10 has a shaking sensor 17, a microphone 16, and a camera 12. In the management method according to this embodiment, an artificial intelligence AI (generative AI) on the communication network N is used via an API by a management program installed in the management system 100.

[0041] (1) When a user with a mobile terminal 20 is present in the monitoring space S, if the mobile terminal 20 is within the reach of radio waves from the beacon 11 of the monitoring device 10 installed in the monitoring space S, the mobile terminal 20 receives radio waves containing the beacon identifier bi from the beacon 11 having the identifier bi installed in the monitoring space S. The radio waves are periodically transmitted from the beacon 11. Thereby, the mobile terminal 20 can identify the monitoring device 10 located at the closest position from the position of the mobile terminal 20. Also, when the mobile terminal 20 receives radio waves containing a plurality of different beacon identifiers bi, the mobile terminal 20 can know that it is located between the positions of the beacons 11 (monitoring devices 10) having those plurality of beacon identifiers bi. Further, when the mobile terminal 20 receives radio waves containing a plurality of different beacon identifiers bi and the intensities of those radio waves are known, the mobile terminal 20 can know that it is located between the positions of the beacons 11 (monitoring devices 10) having those plurality of beacon identifiers bi and is on the side where the intensity of the radio wave is stronger.

[0042] (2) Detect environmental information In including environmental change information α and image p in the monitoring space S by a monitoring device 10 having a beacon 11 installed in the monitoring space S and emitting radio waves including a beacon identifier bi (detection step). Specifically, for example, the environmental information In includes environmental change information α such as changes in shaking during an earthquake measured by a shaking sensor 17 and an image p captured by a camera 12 in the monitoring space S.

[0043] (3) Transmit status information Is including a mobile terminal identifier mi and a beacon identifier bi by a mobile terminal 20 capable of receiving radio waves (transmission step). Thereby, when the mobile terminal 20 is in the monitoring space S, the mobile terminal 20 can transmit the beacon identifier bi which is information of the monitoring device 10 and the mobile terminal identifier mi which is information of the mobile terminal 20 together. Therefore, a remote server 30 that receives the status information Is transmitted by the mobile terminal 20 can identify the monitoring space S (the location where a specific user is present) where the mobile terminal 20 that transmitted the status information Is exists based on the relationship between the monitoring device 10 having a specific beacon identifier bi and the monitoring space S, and the relationship between the mobile terminal 20 having a specific mobile terminal identifier mi and the user (user name), which are registered in the storage unit 31 in advance.

[0044] (4) Receive the environmental information In and the status information Is by a remote server 30 via a communication network N (reception step). Thereby, the remote server 30 can receive the beacon identifier bi which is information of the monitoring device 10 and the mobile terminal identifier mi which is information of the mobile terminal 20 together. Further, since the status information Is includes an event occurrence time T when the environmental change information α detected by the monitoring device 10 exceeds a threshold value, when the remote server 30 receives the status information Is, it can grasp the event occurrence time T which is the time when an event such as a major earthquake occurs. Thereby, the remote server 30 can identify the monitoring space S (the location where a specific user is present) where the mobile terminal 20 that transmitted the status information Is exists at the event occurrence time T.

[0045] When an event occurs in which the environmental change information α exceeds the threshold value, based on the environmental information In and the status information Is before and after the event occurrence time T, the remote server 30 outputs an alert AR through the artificial intelligence AI (notification step). For example, when a large earthquake occurs and the shaking sensor 17 provided in the monitoring device 10 detects a shaking (environmental change information α, for example, acceleration, seismic motion, or measured seismic intensity) that exceeds a preset threshold value, the event occurrence time T at the time when the shaking occurred is transmitted to the remote server 30 as appropriate through the mobile terminal 20. Then, the remote server 30 outputs an alert AR through the artificial intelligence AI based on the environmental information In and the status information Is before and after the event occurrence time T. The alert AR may be displayed on the remote display 34 provided in the remote server 30, and may be shared (including making it downloadable through the communication network N such as sending an email, uploading to a cloud storage, etc.) so that it can be viewed on the user's mobile terminal 20 by the app 23 installed on the mobile terminal 20. It may also be shared so that it can be viewed on the terminal of the administrator of the business office registered in advance by the administrator of the business office. Thus, since this management method includes such a notification step, when an event such as a large earthquake occurs, the facility and human disaster situation in each business office can be immediately confirmed in the state of the image p. Since this management method outputs the alert AR through the artificial intelligence AI based on a plurality of types of automatically transmitted information (data), the alert AR can be immediately and automatically output without the intervention of a person such as a user or an administrator. Therefore, according to this management method, information about the user's surrounding environment at the event occurrence time T can be obtained.

[0046] Specifically, for example, as shown in FIG. 3, the alert AR displays a hazard map M on which the location of the business office is superimposed and drawn on a map divided into several areas s. Each area s is hatched with different types according to the magnitude of the seismic intensity (environmental change information α). On the hazard map M, an icon i is drawn at a position corresponding to the location where a specific business office (for example, Office X) is located. When the icon i is pressed by an administrator or the like, a window W related to the business office (for example, Office X) corresponding to the icon i opens.

[0047] The window W shows buttons ("room1", "room2", "room3") indicating the monitoring space S in the business office. The window W shows an image p corresponding to the monitoring space S in the business office. In FIG. 3, the image p in room1 of Office X is shown. The window W shows the name of the business office and the magnitude of the seismic intensity. The window W shows the status ("at work" or "telework" or "off", "safe" or "disaster victim", and the location within the office if at work) of each employee (users) (Mr. A, Mr. B, Mr. C, Mr. D) working at Office X.

[0048] The window W shows the event occurrence time T. The window W shows the total number (TOTAL) of employees (users) in the business office according to the status and the number of disaster victims according to the status.

[0049] In this way, the management method using the management system 100 can be implemented. And according to this management method, based on the status information Is and environmental information In before and after the event occurrence time T, the alert AR is output through the artificial intelligence AI, so that the user's information (such as the location information of employees) and the user's surrounding information (such as the video showing the disaster situation of the business office) can be automatically obtained simultaneously and shared with the administrator.

[0050] (Management program) Hereinafter, a management program according to the present embodiment for realizing the above management method by a computer will be described. The management program may be installed in the mobile terminal 20 as the application 23. Note that the management program may be installed in the remote server 30, may be installed in the monitoring device 10, or may be in a server on the cloud other than the mobile terminal 20 or the remote server 30.

[0051] The management program causes a computer to execute a detection function of detecting environmental information In including environmental change information α and an image p in the monitoring space S by the monitoring device 10 having a beacon 11 installed in the monitoring space S and emitting a radio wave including the beacon identifier bi, a transmission function of causing the mobile terminal 20 capable of receiving the radio wave to transmit status information Is including the mobile terminal identifier mi and the beacon identifier bi, a reception function of causing the remote server 30 to receive the environmental information In and the status information Is via the communication network N, and an alert function of causing the remote server 30 to output an alert AR through the artificial intelligence AI based on the status information Is and the environmental information In before and after the event occurrence time T when the environmental change information α received from the monitoring device 10 exceeds a threshold value. Thus, according to the management program according to the present embodiment, since the computer outputs an alert AR through the artificial intelligence AI based on the status information Is and the environmental information In before and after the event occurrence time T, the user's information (such as the position information of employees) and the user's surrounding information (such as a video showing the disaster situation of the office) can be automatically acquired simultaneously and shared with the administrator.

[0052] Note that the technical scope of the present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the spirit of the present invention.

[0053] In addition, within the scope not departing from the spirit of the present invention, it is possible to appropriately replace the components in the above-described embodiment with well-known components. Also, within the scope not departing from the spirit of the present invention, the above-described modification examples may be appropriately combined.

[0054] As described above, the management system 100 according to the embodiment includes a beacon 11 that emits radio waves including a beacon identifier bi, is installed in a monitoring space S, and a monitoring device 10 that detects environmental information Iv including environmental change information α and an image p, a mobile terminal 20 that can receive radio waves and can transmit status information Is including a mobile terminal identifier mi and a beacon identifier bi, and a remote server 30 that can receive environmental information Iv and status information Is via a communication network N. The status information Is includes an event occurrence time T when the environmental change information α exceeds a threshold value. The remote server 30 receives the environmental information Iv from the monitoring device 10 before and after the event occurrence time T, and outputs an alert AR through an artificial intelligence AI based on the status information Is and the environmental information Iv. As a result, at the event occurrence time T such as a major earthquake, the content of the relationship between the disaster situation in the monitoring space S such as an office and the location of the user having the mobile terminal 20 can be output as an alert AR so that the administrator can visually recognize it easily. Then, the administrator can easily grasp the disaster situation of the office or the disaster situation of the user that occur simultaneously at multiple locations at the event occurrence time T. In this way, according to the management system 100, information about the user's surrounding environment at the event occurrence time T can be obtained.

[0055] The management method according to the embodiment includes a detection step of detecting environmental information Iv including environmental change information α and an image p in a monitoring space S by a monitoring device 10 having a beacon 11 installed in the monitoring space S and emitting radio waves including a beacon identifier bi; a transmission step of transmitting status information Is including a mobile terminal identifier mi and a beacon identifier bi by a mobile terminal 20 capable of receiving radio waves; a reception step of receiving the environmental information Iv and the status information Is by a remote server 30 via a communication network N; and a reporting step of outputting an alert AR by the remote server 30 through an artificial intelligence AI based on the environmental information Iv and the status information Is before and after an event occurrence time T when the environmental change information α exceeds a threshold value. Thereby, at the event occurrence time T such as a major earthquake, the content of the relationship between the disaster situation in the monitoring space S such as an office and the location of the user having the mobile terminal 20 can be output as an alert AR so that the administrator can visually recognize it easily. And the administrator can easily grasp the disaster situation of the office or the disaster situation of the user occurring simultaneously at multiple locations at the event occurrence time T. Thus, according to the management method according to the present embodiment, information about the user's surrounding environment at the event occurrence time T can be obtained.

[0056] The management program according to the embodiment causes a computer to execute a detection function of detecting environment information In including environmental change information α and an image p in a monitoring space S by a monitoring device 10 having a beacon 11 that is installed in the monitoring space S and emits radio waves including a beacon identifier bi, a transmission function of causing a mobile terminal 20 capable of receiving radio waves to transmit status information Is including a mobile terminal identifier mi and a beacon identifier bi, a reception function of causing a remote server 30 to receive the environment information In and the status information Is via a communication network N, and an alert function of causing the remote server 30 to output an alert AR through an artificial intelligence AI based on the status information Is and the environment information In before and after an event occurrence time T at which the environmental change information α received from the monitoring device 10 exceeds a threshold value. Thus, according to the management program according to the present embodiment, since the computer outputs an alert AR through the artificial intelligence AI based on the status information Is and the environment information In before and after the event occurrence time T, the status information Is of the user and the surrounding information of the user can be automatically acquired simultaneously and shared with the administrator. Therefore, information about the user's surrounding environment at the event occurrence time T can be obtained.

Description of Signs

[0057] 100 Management System 10 Monitoring Device 11 Beacon 12 Camera 13 Monitoring Display 14 Monitoring Communication Device 15 GPS Receiver 16 Microphone 17 Shake Sensor 20 Mobile Terminal 21 Mobile Display 22 Transceiver 23 App 23b Virtual Button 30 Remote Server 31 Storage Unit 32 Remote Communication Unit 33 Control Unit 34 Remote Display 35 Transmitting Unit 40 Administrator Terminal α Environmental Change Information AI Artificial Intelligence AR Alert In Environmental Information Is Status Information Iv Environmental Information M Hazard Map N Communication Network S Monitoring Space T Event Occurrence Time W Window Y, Z Values bi Beacon Identifier mi Mobile Terminal Identifier i Icon p Image s Area t1 Beacon Reception Time

Claims

1. A plurality of monitoring devices having a beacon that emits radio waves including a beacon identifier, installed in a monitoring space, and detecting environmental change information that is the degree of temporal change of an index representing an environment including shaking information according to acceleration and environmental information including an image; A mobile terminal capable of receiving the radio wave and transmitting status information including a mobile terminal identifier and the beacon identifier; A remote server capable of receiving the environmental information and the status information via a communication network, comprising: The status information includes the event occurrence time when the environmental change information exceeds a threshold value; An application is installed in the mobile terminal that receives a status report command from a user and causes the mobile terminal to transmit the status information to the remote server; The remote server has a storage unit that stores a reference table including user information indicating the relationship between the mobile terminal identifier and a specific user, and relative position information associating the beacon identifier with the monitoring space; Receiving the environmental information from the monitoring device before and after the event occurrence time, receiving the status information from the mobile terminal, and outputting an alert through artificial intelligence based on the status information and the environmental information Management system.

2. The alert includes the image before and after the event occurrence time The management system according to claim 1.

3. The remote server inputs a predefined prompt, the environmental information, and the status information to an artificial intelligence connected to the communication network to generate a hazard map The management system according to claim 1 or claim 2.

4. A detection step of detecting environmental change information that is the degree of temporal change of an index representing an environment including shaking information according to acceleration in a monitoring space and environmental information including an image by a plurality of monitoring devices having a beacon that emits radio waves including a beacon identifier installed in the monitoring space; A transmission step of transmitting status information including a mobile terminal identifier and the beacon identifier by a mobile terminal capable of receiving the radio wave, receiving a status report command from a user, and having an application installed that causes the mobile terminal to transmit the status information to a remote server; A receiving step of receiving, by the remote server having a storage unit that stores a reference table including user information indicating the relationship between the mobile terminal identifier and a specific user, and relative position information associating the beacon identifier with the monitoring space, the environmental information and the status information via a communication network; A reporting step of outputting an alert by the remote server through artificial intelligence based on the environmental information before and after the event occurrence time when the environmental change information received from the monitoring device exceeds a threshold value, and the status information received from the mobile terminal. Management method.

5. On a computer, A detection function of causing a plurality of monitoring devices each having a beacon that emits radio waves including a beacon identifier installed in the monitoring space to detect environmental change information that is the degree of temporal change of an index representing an environment including shaking information corresponding to acceleration in the monitoring space and environmental information including images; A transmission function of causing a mobile terminal installed with an application that can receive the radio waves, accepts a status report command from a user, and transmits the status information to a remote server to transmit status information including a mobile terminal identifier and the beacon identifier; A receiving function of causing the remote server having a storage unit that stores a reference table including user information indicating the relationship between the mobile terminal identifier and a specific user, and relative position information associating the beacon identifier with the monitoring space to receive the environmental information and the status information via a communication network; A reporting function of causing the remote server to output an alert through artificial intelligence based on the environmental information before and after the event occurrence time when the environmental change information received from the monitoring device exceeds a threshold value, and the status information received from the mobile terminal. Management program.

Images