The invention provides an
intelligent agent training management method,
system and device, and belongs to the technical field of intelligent agents, and the method specifically comprises the steps: taking an interaction demand type between a
virtual user and an
intelligent agent as a basis, combining the change conditions of interaction user data in different time periods, and carrying out the training management of the
intelligent agent; determining an available
interaction time period between the virtual object and the intelligent agent, and determining an analysis
processing strategy of interaction data between the interaction user and the intelligent agent according to the data of the available
interaction time period; according to the method, the
interaction management strategy of the virtual object in the time period except the available
interaction time period is determined according to the analysis
processing result of the interaction data of the virtual object in the available interaction time period and the interaction data between the interaction user and the intelligent agent, so that the updating
processing efficiency of the intelligent agent is improved, and meanwhile, the influence on a normal
business process is also reduced.