Estimation Requirement Device, Program, and Computer-Readable Storage Medium

Abstract

To provide an estimation request device capable of transmitting an estimate prepared by a dealer according to predetermined estimation request information from a user to the user, a program, and a computer readable storage media.SOLUTION: In an estimation request system in which an estimation request device 1 is mutually communicably connected to a prescribed user terminal possessed by a user and a prescribed dealer terminal possessed by a dealer via a wireless or wired communication network, the estimation request device 1 for the user to request a predetermined estimate to the dealer includes: an estimate request information transmission unit 48 for transmitting estimation request information that is input from the user terminal possessed by the user for requesting an estimate concerning business performed by the dealer to the dealer terminal possessed by the dealer; and an estimate transmission unit 70 for transmitting the estimate prepared by the dealer corresponding to the estimation request information to the user terminal.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present invention relates to an estimate request device, a program, and a computer-readable storage medium, and more particularly to an estimate request device for a user to request a predetermined estimate from a merchant.

Background Art

[0002] For an estimate request device for a user to request a predetermined estimate from a merchant, for example, the technique disclosed in Patent Document 1 can be referred to.

Prior Art Document

Patent Document

[0003]

Patent Document 1

Disclosure of the Invention

Problems to be Solved by the Invention

[0004] In the above-described estimate request device, a technique has been desired in which an estimate created by a merchant in response to predetermined estimate request information from a user can be transmitted to the user.

[0005] The present invention has been made in view of such circumstances, and an object thereof is to provide an estimate request device, a program, and a computer-readable storage medium capable of transmitting an estimate created by a merchant in response to predetermined estimate request information from a user to the user.

Means for Solving the Problems

[0006] In order to solve the above problems, a quotation request device of the present invention is a quotation request device for a user to request a predetermined quotation from a merchant, and includes a quotation request information transmission unit that transmits, to the merchant, quotation request information input from the user for requesting a quotation regarding the work performed by the merchant, and a quotation transmission unit that transmits, to the user, a quotation created by the merchant in response to the quotation request information.

[0007] According to the present invention, by having the quotation request information transmission unit and the quotation transmission unit configured as described above, it is possible to transmit, to the user, a quotation created by the merchant in response to predetermined quotation request information from the user.

[0008] A quotation determination unit that determines whether the quotation satisfies the quotation request information, and a warning information transmission unit that transmits, to the user and / or the merchant, warning information for warning that the quotation does not satisfy the quotation request information when the quotation determination unit determines that the quotation does not satisfy the quotation request information. By having these components, when it is determined that the quotation does not satisfy the quotation request information, it is possible to transmit, to the user and / or the merchant, warning information for warning that it does not satisfy, and the user and / or the merchant can recognize that the quotation does not satisfy the quotation request information.

[0009] A quotation determination unit that determines whether the quotation satisfies the quotation request information, and a change promotion information transmission unit that transmits, to the user and / or the merchant, change promotion information for promoting changing the quotation and / or the quotation request information when the quotation determination unit determines that the quotation does not satisfy the quotation request information. By having these components, the user and / or the merchant can change the quotation and / or the quotation request information when it is determined that the quotation does not satisfy the quotation request information.

[0010] It has an estimate determination unit that determines whether an estimate satisfies estimate requirement information. When the estimate determination unit determines that the estimate does not satisfy the estimate requirement information, the estimate transmission unit can prevent the user from recognizing an estimate that does not meet the user's requirements by not transmitting the estimate to the user.

[0011] By having an estimate requirement information change unit that changes the estimate requirement information and an estimate requirement information change transmission unit that transmits information indicating that the estimate requirement information has been changed to a merchant, it is possible to change the estimate requirement information and transmit information indicating the change to the merchant, and the merchant can create an estimate based on the changed estimate requirement information.

[0012] It has an estimate requirement information change unit that changes the estimate requirement information. When the estimate determination unit determines that the estimate satisfies the changed estimate requirement information due to the estimate requirement information change unit changing the estimate requirement information, the estimate transmission unit can transmit the estimate that was not transmitted to the user.

[0013] A comment is added to the estimate created by the merchant. By having a comment determination unit that determines whether the comment satisfies a predetermined condition, it is possible to determine whether the comment added to the estimate satisfies the predetermined condition.

[0014] When the comment determination unit determines that the comment satisfies the predetermined condition, the estimate requirement information transmission unit can transmit the estimate created by the merchant together with the comment to the user even when the estimate determination unit determines that the estimate does not satisfy the estimate requirement information. The predetermined condition can be a predetermined number of characters.

[0015] It has a recommended amount calculation unit that calculates a recommended amount to be recommended in the estimate. The estimate transmission unit transmits the recommended amount calculated by the recommended amount calculation unit together with the estimate, so that while calculating the recommended amount, the user can compare the recommended amount with the estimate to check whether the estimate is reasonable.

[0016] To solve the above problems, the program of the present invention causes a computer to function as a quotation request information transmission unit that transmits quotation request information for requesting a quotation regarding a business operation performed by a merchant, which is input from a user, to the merchant who has the quotation request information, and a quotation transmission unit that transmits a quotation created by the merchant in response to the quotation request information to the user.

[0017] To solve the above problems, a computer-readable storage medium of the present invention stores the above program.

[0018] To solve the above problems, a quotation request system of the present invention includes the above quotation request device, a user terminal of the user, and a merchant terminal of the merchant.

[0019] The quotation request device, the user terminal, and the merchant terminal are connected to an external system capable of transmitting and receiving information, and the quotation request device can transmit and receive data between the user terminal and the merchant terminal via the external system.

[0020] The quotation request device is connected to the external system by the user and the merchant operating different application softwares on the user terminal and the merchant terminal respectively, and can transmit and receive data between the user terminal and the merchant terminal via the external system.

[0021] The quotation request device is connected to the external system by operating different application softwares via different accounts, and by transmitting and receiving data between the user terminal and the merchant terminal via the external system, the user terminal and the merchant terminal can each transmit and receive data to and from the quotation request device separately.

[0022] The merchant terminals include one merchant terminal of one merchant and merchant terminals of other merchants. The quotation request device connects to the external system by the one merchant and the other merchants operating different application softwares on the one merchant terminal and the other merchant terminals respectively, and can transmit and receive data between the one merchant terminal and the other merchant terminals via the external system.

[0023] The quotation request device connects to the external system by operating different application softwares via different accounts, and transmits and receives data between the one merchant terminal and the other merchant terminals via the external system, so that the one merchant terminal and the other merchant terminals can respectively transmit and receive data with the quotation request device separately.

Effect of the Invention

[0024] According to the present invention, a quotation created by a merchant in response to predetermined quotation request information from a user can be transmitted to the user.

Brief Description of the Drawings

[0025]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

[0026] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing an overview of the overall configuration of the quotation request system 4 according to an embodiment of the present invention. FIG. 2 is a block diagram showing the configurations of the computers of the quotation request device, the user terminal, and the merchant terminal. FIG. 3 is a block diagram showing the configuration of the quotation request device 1 of the quotation request system 4. FIG. 4 is a block diagram showing the configuration of the user terminal 2 of the quotation request system 4. FIG. 5 is a block diagram showing the configuration of the merchant terminal 3 of the quotation request system 4. FIG. 6 is a flowchart for explaining the processing flow of the quotation request device. FIG. 7 is a flowchart following FIG. 6 for explaining the processing flow of the quotation request device. FIG. 8 is a flowchart following FIG. 7 for explaining the processing flow of the quotation request device.

[0027] To explain the outline of the quotation request device 1 of the present invention, the quotation request device 1 is a device for a user to request a quotation from a merchant. As shown in FIG. 1, the quotation request device 1 is communicably connected to a predetermined user terminal 2 owned by the user and a predetermined merchant terminal 3 owned by the merchant via a wireless or wired communication network NT. The user terminal 2 (the user terminal 2 owned by the user) of the user and the merchant terminal 3 (the merchant terminal 3 owned by the merchant) of the merchant can communicate with each other via the quotation request device 1. The network communication line NT can include communication lines such as the Internet and a LAN (Local Area Network). The quotation request device 1, the user terminal 2, and the merchant terminal 3 can be connected to an external system C capable of transmitting and receiving information. The quotation request device 1 can transmit and receive data to and from the user terminal 2 and the merchant terminal 3 via the external system C.

[0028] The quotation request device 1 can be connected to an external system C by a user and a merchant operating different application softwares D2, D3A, and D3B on a user terminal 2 and a merchant terminal 3 respectively, and can transmit and receive data between the user terminal A and the merchant terminal 3 via the external system C.

[0029] The quotation request device 1 can be connected to an external system C by operating different application softwares D2, D3A, and D3B via different accounts E2, E3A, and E3B respectively, and can transmit and receive data between the user terminal A and the merchant terminal 3 via the external system C. Thereby, the user terminal 2 and the merchant terminal 3 can each separately transmit and receive data to and from the quotation request device 1.

[0030] The merchant terminal 3 includes one merchant terminal 3A of one merchant and another merchant terminal 3B of another merchant. The quotation request device 1 can be connected to an external system C by one merchant and another merchant operating different application softwares D3A and D3B on one merchant terminal 3A and another merchant terminal 3B respectively, and can transmit and receive data between one merchant terminal 3A and another merchant terminal 3B via the external system C.

[0031] The quotation request device 1 can be connected to an external system C by operating different application softwares D3A and D3B via different accounts E3A and E3B respectively, and can transmit and receive data between one merchant terminal 3A and another merchant terminal 3B via the external system C. Thereby, one merchant terminal 3A and another merchant terminal 3B can each separately transmit and receive data to and from the quotation request device 1.

[0032] In the present invention, the user refers to a person who uses the quotation request device 1 and who requests a business from a contractor or is considering making such a request. Also, in the present invention, the contractor refers to a contractor who uses the quotation request device 1 and who creates a quotation and conducts business in response to a request from a user.

[0033] The quotation request device 1, the user terminal 2, and the contractor terminal 3 can perform input / output of signal information with each other. The quotation request device 1, the user terminal 2, and the contractor terminal 3 can cooperate to form a quotation request system 4.

[0034] The quotation request device 1 can be a predetermined server device. The user terminal 2 is possessed by the user who requests a quotation and can include, in addition to a dedicated terminal device, a tablet terminal, a smartphone, a mobile phone, and a personal computer. The quotation request device 1 can be used by a plurality of users and can be connected to a plurality of user terminals 2. The contractor terminal 3 is possessed by the contractor who creates a quotation and can include, in addition to a dedicated terminal device, a tablet terminal, a smartphone, a mobile phone, and a personal computer. The quotation request device 1 can be used by a plurality of contractors and can be connected to a plurality of contractor terminals 3.

[0035] The quotation request device 1, the user terminal 2, and the contractor terminal 3 have a general configuration as a computer. That is, as shown in FIG. 2, the quotation request device 1, the user terminal 2, and the contractor terminal 3 include a central processing unit (CPU, GPU, DSP) 1B, 2B, 3B, a storage device (ROM, RAM, hard disk, cache memory) 1C, 2C, 3C, an input device (keyboard, touch panel, mouse) 1D, 2D, 3D, a display device (liquid crystal display) 1E, 2E, 3E, etc., which are connected to each other via buses 1A, 2A, 3A. The storage devices 1C, 2C, 3C function as computer-readable storage media.

[0036] As shown in FIG. 3, the estimate request device 1 includes an estimate request information reception unit 10, an estimate-related information acquisition unit 30, a recommended amount calculation unit 40, an estimate request information determination unit 42, a determination condition setting unit 44, an estimate request information transmission destination determination unit 46, an estimate request information transmission unit 48, an estimate reception unit 50, an estimate determination unit 60, an estimate transmission unit 70, a comment determination unit 75, a warning information transmission unit 80, a change promotion information transmission unit 90, an estimate request information change unit 100, an estimate request information change transmission unit 110, and an estimate re-reception unit 120. Each unit can perform input and output of signal information with each other.

[0037] The estimate request information reception unit 10 can receive and accept the estimate request information input from the user terminal 2 via the network communication line NT. The estimate request information is information for requesting an estimate regarding the work performed by a merchant, and includes, for example, the range of the amount (budget), the business type, the content of the requested work, the business location, the business period, the business start date, the attributes of the person in charge of the work (gender, age, etc.), the qualifications required for the person in charge of the work, and the like. The estimate request information reception unit 10 can receive and accept the estimate request information from the user terminal 2 via an external system C.

[0038] The estimate request information includes first estimate request information and second estimate request information. The first estimate request information includes the information necessary for a merchant to create an estimate. The first estimate request information includes, for example, the business type, the content of the requested work, the business location, the business period, the business start date, the attributes of the person in charge of the work (gender, age, etc.), the qualifications required for the person in charge of the work, and the like. The first estimate request information is used not only by the merchant for creating an estimate but also for determining the validity of the estimate by the estimate determination unit 70. The second estimate request information includes information that should be kept confidential from the merchant and is used for determining the validity of the estimate by the estimate determination unit 70. The second estimate request information includes the range of the amount (budget). By keeping the range of the amount (budget) confidential, it is possible to prevent the merchant from creating an estimate by looking at the range of the amount (budget).

[0039] The estimate request information may be set by the user via the user terminal 2 so that it can be input separately as first estimate request information and second estimate request information, or may be preset in the estimate request device 1. The content of the work requested by the user includes, for example, renovation, repair and replacement of home appliances, moving work, system development, etc.

[0040] The estimate-related information acquisition unit 30 can acquire estimate-related information related to the estimate. The estimate-related information is information related to the estimate in the target work. The estimate-related information includes the model number of the product related to the estimate, the correlation between its parts and the amount, the correlation between the content of the service provided by the merchant and the cost, and other merchant information. The appropriate estimate amount may vary depending on the model number and the content of the service. The estimate-related information includes past estimates stored in the estimate request device 1, various information input by the system operator of the estimate request device 1, various information on the Internet, etc. The estimate-related information acquisition unit 30 can acquire estimate-related information from a predetermined database of the estimate request device 1 or the Internet.

[0041] The recommended amount calculation unit 40 can calculate the recommended amount recommended in the estimate based on the estimate-related information acquired by the estimate-related information acquisition unit 30. The recommended amount calculation unit 40 can calculate the average estimate amount based on the estimate-related information and use it as the recommended amount.

[0042] The estimate request information determination unit 42 can determine whether the estimate request information satisfies a predetermined condition.

[0043] The estimation request information determination unit 42 can set a predetermined condition for the determination by the estimation request information determination unit 44. The determination condition setting unit 44 can set the predetermined condition based on the recommended amount calculated by the recommended amount calculation unit 40. The determination condition setting unit 44 can set the predetermined condition as a numerical value obtained by multiplying the recommended amount by a coefficient of 1 or more. The estimation request information determination unit 42 can determine, for example, that the estimation request information does not satisfy the predetermined condition when the amount (budget) range in the estimation request information exceeds the recommended amount or greatly exceeds the recommended amount.

[0044] The estimation request information transmission destination determination unit 46 can determine to which of the plurality of contractor terminals B the estimation request information is to be transmitted. The estimation request information transmission destination determination unit 46 can determine, for example, the contractor (contractor terminal B) to which the estimation request information is to be transmitted based on the address and business type of the contractor.

[0045] The estimation request information transmission unit 48 can transmit the first estimation request information received and accepted by the estimation request information reception unit 10 to the contractor terminal 3. More specifically, when the estimation request information determination unit 42 determines that the first estimation request information satisfies the predetermined condition, the estimation request information transmission unit 48 can transmit the first estimation request information to the contractor terminal B determined by the estimation request information transmission destination determination unit 46.

[0046] The estimation request information transmission unit 48 can transmit the first estimation request information to the contractor terminal 3 and not transmit the second estimation request information to the contractor terminal 3. That is, in the estimation request device 1, while the first estimation request information can be made public to the contractor, the second estimation request information including the amount (budget) range can be made non-public to the contractor. More specifically, the first estimation request information can be transmitted to the email address designated by the contractor. The contractor can create an estimate based on the first estimation request information. Comments by the contractor may be separately added to the estimate. The estimation request information transmission unit 48 can transmit the first estimation request information to the contractor terminal 3 via an external system C.

[0047] The estimate reception unit 50 can receive and accept information regarding an estimate (hereinafter simply referred to as an estimate) created by a merchant in response to the first estimate request information transmitted by the estimate request information transmission unit 48 from the merchant terminal 3. The estimate created by the merchant includes the estimated amount, estimate conditions, business content, quantity, business period, business start date, qualifications of the person in charge of the business, etc. It is also possible that only some of these are included in the estimate. In addition, the estimate reception unit 50 can receive and accept comments from the merchant separately added together with the estimate. The estimate reception unit 50 can receive and accept the estimate from the merchant terminal 3 via an external system C.

[0048] The estimate determination unit 60 can determine whether the estimate created by the merchant satisfies the estimate request information. The estimate request information used by the estimate determination unit 60 for the determination of the estimate includes both the first estimate request information and the second estimate request information.

[0049] The estimate transmission unit 70 can transmit the estimate created by the merchant in response to the first estimate request information to the user terminal 2. More specifically, the estimate transmission unit 70 can transmit the estimate to the user terminal 2 when the estimate determination unit 60 determines that the estimate satisfies the estimate request information. On the other hand, the estimate transmission unit 70 can set the estimate as not transmitted to the user terminal 2 when the estimate determination unit 60 determines that the estimate does not satisfy the estimate request information (the estimate is not transmitted to the user terminal 2 when the estimate does not satisfy the estimate request information and further the comment does not satisfy the predetermined conditions).

[0050] When the estimate transmission unit 70 sets the estimate as not transmitted to the user terminal 2, it can transmit information indicating that it is not transmitted and information indicating that the estimate does not satisfy the estimate request information to the merchant (it is preferable not to transmit the information indicating that it is not transmitted to the user).

[0051] When the quotation determination unit 60 determines that the quotation meets the quotation request information, the quotation transmission unit 70 can transmit the recommended amount calculated by the recommended amount calculation unit 40 to the user terminal 2 together with the quotation (note that the recommended amount calculated by the recommended amount calculation unit 40 may also be transmitted to the merchant terminal 3). The quotation and the recommended amount can be transmitted to the email address specified by the user. Information indicating that it has not been transmitted can be transmitted to the email address specified by the merchant. In addition, the quotation transmission unit 70 can transmit the quotation to the user terminal 2 via an external system C, and transmit information indicating that it has not been transmitted and information indicating that the quotation does not meet the quotation request information to the merchant terminal 3.

[0052] The comment determination unit 75 can determine whether the comment meets a predetermined condition. When the comment determination unit 75 determines that the comment meets the predetermined condition, or when the quotation determination unit 60 determines that the quotation does not meet the quotation request information, the quotation transmission unit 70 can transmit the quotation created by the merchant together with the comment to the user terminal.

[0053] Here, the predetermined condition can be a predetermined number of characters. When the comment has a number of characters equal to or more than the predetermined number, the merchant is often enthusiastic, and even when the quotation does not meet the quotation request information, transmitting the enthusiastic merchant's quotation to the user is also beneficial to the user. Note that in addition to the number of characters, the predetermined condition may be conditioned to include a predetermined keyword, or it may be determined by AI based on past history or the like whether the content of the comment meets the predetermined condition (whether it is enthusiastic content).

[0054] When the quotation request information determination unit 42 determines that the first quotation request information does not meet the predetermined condition, the warning information transmission unit 80 can transmit the first warning information for warning that the predetermined condition is not met to the user terminal 2.

[0055] In addition, when the estimate determination unit 60 determines that the estimate does not meet the estimate request information, the warning information transmission unit 80 can transmit second warning information for warning that the estimate does not meet the estimate request information to the user terminal 2 and / or the contractor terminal 3 (the user can consider changing the estimate request information after seeing the second warning information, and the contractor can consider changing the estimate after seeing the second warning information). When the comment determination unit 75 determines that the comment added to the estimate does not meet the predetermined conditions, the warning information transmission unit 80 can transmit third warning information for warning that the comment does not meet the predetermined conditions to the contractor. Note that the warning information does not include information that reveals the content of the non-public second estimate request information (the range of the amount (budget)).

[0056] The first warning information, the second warning information, and the third warning information can be transmitted to the email address designated by the user and / or the contractor. Also, the first warning information, the second warning information, and the third warning information can be transmitted to the user terminal 2 and the contractor terminal 3 via an external system C. Furthermore, the warning information may be displayed on the user terminal 2 and / or the contractor terminal 3 when the user and / or the contractor accesses the estimate request device 1. The first warning information, the second warning information, and the third warning information can include patterns, marks, symbols, etc. such as a line stamp, a surprised mark (!), a question mark (?), etc., and the user and the contractor can recognize at a glance that a warning has been issued.

[0057] When the estimate determination unit 60 determines that the estimate does not meet the estimate request information, the change promotion information transmission unit 90 can transmit first change promotion information for promoting the change of the estimate and / or the estimate request information to the user terminal 2 and / or the merchant terminal 3. The first change promotion information can include, for example, information that prompts the merchant to lower the amount when the estimate exceeds the upper limit of the amount (budget) of the estimate request information input by the user. Also, the first change promotion information can include information that prompts the merchant to increase the amount when the estimate is below the lower limit of the amount (budget) of the estimate request information input by the user. Furthermore, the first change promotion information can include information that prompts the user to increase the amount (budget) when the upper limit of the amount (budget) of the estimate request information is lower than the estimated amount. Additionally, the first change promotion information can include information that prompts the user to lower the amount (budget) when the lower limit of the amount (budget) of the estimate request information is higher than the estimated amount. Note that the change promotion information does not include information that reveals the content (range of the amount (budget)) of the non-public second estimate request information.

[0058] Also, when the comment determination unit 75 determines that the comment added to the estimate does not meet the predetermined conditions, the change promotion information transmission unit 90 can transmit second change promotion information for promoting the change of the comment to the merchant terminal 3. The change promotion information transmission unit 90 can transmit the first change promotion information to the user terminal 2 and / or the merchant terminal 3 and transmit the second change promotion information to the merchant terminal 3 via an external system C.

[0059] The estimate request information change unit 100 can change the estimate request information. The change of the estimate request information can be performed by inputting the estimate request information changed by the user via the user terminal 2. The user can change the estimate request information by viewing at least any one of the first warning information transmitted from the warning information transmission unit 80, the second warning information, and the first change promotion information transmitted from the change promotion information transmission unit 90. The change of the estimate request information can include, for example, the change of the amount (budget) range, the change of the qualifications required for the person in charge of the business, etc. The change of the estimate request information can be performed from the user terminal 2 via an external system C.

[0060] When the estimate determination unit 60 determines that an estimate that did not meet the estimate request information before the change meets the estimate request information after the change due to the change of the estimate request information by the estimate request information change unit 100, the estimate transmission unit 70 can transmit to the user terminal 2 an estimate that does not meet the estimate request information that was not transmitted before. Thereby, even when a contractor cannot clear the estimate request information (estimate request conditions), the estimate that could not be cleared can be transmitted again.

[0061] When the estimate determination unit 60 determines that an estimate that did not meet the estimate request information before the change still does not meet the estimate request information after the change, the estimate request information change transmission unit 110 can transmit to the contractor terminal 3 information indicating that the estimate request information has been changed by the estimate request information change unit 100. The contractor can recognize that the estimate request information has been changed upon receiving this transmission, and can create an estimate again to meet the estimate request information and transmit it to the estimate request device 1. Note that the transmission by the estimate request information change transmission unit 110 does not include information that reveals the content of the non-public second estimate request information (the range of the amount (budget)). The estimate request information change transmission unit 110 can transmit to the contractor terminal 3 information indicating that the estimate request information has been changed via an external system C.

[0062] The estimate re-reception unit 120 can receive and re-receive the estimate and / or comments recreated by the merchant from the merchant terminal 3. The merchant can view the warning information (first warning information, second warning information, and third warning information) transmitted from the warning information transmission unit 80, the change promotion information (first change promotion information and second change promotion information) transmitted from the change promotion information transmission unit 90, and the information indicating that the estimate request information has been changed by the estimate request information change transmission unit 110, and then change the estimate and / or comments. The estimate re-reception unit 120 can receive and re-receive the estimate and / or comments from the merchant terminal 3 via an external system C.

[0063] The estimate determination unit 60 re-determines whether the estimate re-received by the estimate re-reception unit 120 satisfies the estimate request information. If it is determined that it is satisfied, the estimate transmission unit 70 can transmit the re-received estimate to the user.

[0064] Also, the comment determination unit 75 re-determines whether the comment re-received by the estimate re-reception unit 120 satisfies a predetermined condition. If it is determined that it is satisfied, the estimate transmission unit 70 can transmit the estimate together with the re-received comment to the user.

[0065] As shown in FIG. 4, the user terminal 2 has an estimate request information transmission unit 200, an estimate reception unit 210, a warning information reception unit 220, a change promotion information reception unit 230, an estimate request information change transmission unit 240, and an estimate re-reception unit 250.

[0066] The estimate request information transmission unit 200 can transmit the estimate request information to the estimate request information reception unit 10 of the estimate request device 1. The estimate request information transmitted by the estimate request information transmission unit 200 can include either the first estimate request information or the second estimate request information.

[0067] The estimate reception unit 210 can receive and accept the estimate from the estimate transmission unit 70 of the estimate request device 1. The warning information receiving unit 220 can receive and accept the first warning information and the second warning information from the warning information transmitting unit 80 of the quotation request device 1.

[0068] The change promotion information receiving unit 230 can receive and accept the first change promotion information from the change promotion information transmitting unit 90 of the quotation request device 1. The quotation request information change transmitting unit 240 can transmit the quotation request information changed by the user to the quotation request information changing unit 100 of the quotation request device 1. The user can change the quotation request information by looking at at least any one of the first warning information, the second warning information, and the first change promotion information.

[0069] As shown in FIG. 5, the contractor terminal 3 has a quotation request information receiving unit 300, a quotation transmitting unit 310, a warning information receiving unit 320, a change promotion information receiving unit 330, a quotation request information change receiving unit 340, and a quotation re-transmitting unit 350.

[0070] The quotation request information receiving unit 300 can receive and accept the first quotation request information from the quotation request information transmitting unit 48 of the quotation request device 1. The quotation transmitting unit 310 can transmit the quotation created by the contractor to the quotation receiving unit 50 of the quotation request device 1.

[0071] The warning information receiving unit 320 can receive and accept the first warning information and the second warning information from the warning information transmitting unit 80 of the quotation request device 1. The change promotion information receiving unit 330 can receive and accept the first change promotion information and the second change promotion information from the change promotion information transmitting unit 90 of the quotation request device 1.

[0072] The quotation request information change receiving unit 340 can receive the quotation request information changed by the user from the quotation request information changing unit 100 of the quotation request device 1. The contractor can recreate the quotation based on the first warning information, the second warning information, the first change promotion information, the second change promotion information, and the changed quotation request information. The estimate resending unit 350 can send the estimate newly created by the merchant to the estimate re-reception unit 120 of the estimate request device 1.

[0073] Here, the storage devices 1C, 2C, and 3C described above store programs 400A, 400B, and 400C for causing the respective units to function. That is, the program 400A stored in the storage device 1C causes the computer of the estimate request device 1 for the user to request a predetermined estimate from the merchant to function as the estimate request information reception unit 10, the estimate-related information acquisition unit 30, the recommended amount calculation unit 40, the estimate request information determination unit 42, the determination condition setting unit 44, the estimate request information transmission destination determination unit 46, the estimate request information transmission unit 48, the estimate reception unit 50, the estimate determination unit 60, the estimate transmission unit 70, the comment determination unit 75, the warning information transmission unit 80, the change promotion information transmission unit 90, the estimate request information change unit 100, the estimate request information change transmission unit 110, and the estimate re-reception unit 120.

[0074] Also, the program 400B stored in the storage device 2C causes the computer of the user terminal 2 to function as the estimate request information transmission unit 200, the estimate reception unit 210, the warning information reception unit 220, the change promotion information reception unit 230, the estimate request information change transmission unit 240, and the estimate re-reception unit 250.

[0075] Furthermore, the program 400C stored in the storage device 3C causes the computer of the merchant terminal 3 to function as the estimate request information reception unit 300, the estimate transmission unit 310, the warning information reception unit 320, the change promotion information reception unit 330, the estimate request information change reception unit 340, and the estimate resending unit 350.

[0076] Next, the processing flow in the estimate request system 4 will be described in detail based on the flowcharts of FIGS. 6 to 8.

[0077] First, in step S10, the estimate request information transmission unit 200 of the user terminal 2 transmits the estimate request information to the estimate request information reception unit 10 of the estimate request device 1. Next, the estimate request information reception unit 10 of the estimate request device 1 receives and accepts the estimate request information via the network communication line NT. The estimate request information reception unit 10 accepts the estimate request information by dividing it into first estimate request information and second estimate request information.

[0078] Subsequently, in step S20, the estimate related information acquisition unit 30 of the estimate request device 1 acquires estimate related information related to the estimate. Next, in step S30, the recommended amount calculation unit 40 of the estimate request device 1 calculates the recommended amount recommended in the estimate based on the estimate related information acquired by the estimate related information acquisition unit 30.

[0079] Next, in step S40, the estimate request information determination unit 42 of the estimate request device 1 determines whether the estimate request information satisfies a predetermined condition. The predetermined condition is set by the determination condition setting unit 44 of the estimate request device 1. The determination condition setting unit 44 sets the predetermined condition based on the recommended amount calculated by the recommended amount calculation unit 40.

[0080] Next, in step S50, when the estimate request information determination unit 42 of the estimate request device 1 determines that the first estimate request information satisfies the predetermined condition, the estimate request information transmission unit 48 of the estimate request device 1 transmits the first estimate request information to the estimate request information reception unit 310 of the merchant terminal B. The transmission of the first estimate request information to the merchant terminal B is performed to the merchant terminal B determined by the estimate request information transmission destination determination unit 46 of the estimate request device 1. The merchant creates an estimate based on the first estimate request information. A comment by the merchant is separately added to the estimate.

[0081] On the other hand, in step S50, if the estimate request information determination unit 42 of the estimate request device 1 determines that the first estimate request information does not satisfy the predetermined conditions, the process proceeds to step S90, and the warning information transmission unit 80 transmits the first warning information for warning that the predetermined conditions are not satisfied to the warning information reception unit 220 of the user terminal 2.

[0082] Next, in step S60, the estimate reception unit 50 of the estimate request device 1 receives and accepts the estimate created by the merchant together with the comment. Subsequently, in step S70, the estimate determination unit 60 of the estimate request device 1 determines whether the estimate created by the merchant satisfies the estimate request information. If the estimate determination unit 60 determines that the estimate satisfies the estimate request information, in step S160, the estimate transmission unit 70 of the estimate request device 1 transmits the estimate together with the recommended amount to the estimate reception unit 210 of the user terminal 2, and the processing flow of the estimate request device 1 ends.

[0083] On the other hand, in step S70, if the estimate determination unit 60 of the estimate request device 1 determines that the estimate does not satisfy the estimate request information, in step S70, the comment determination unit 75 of the estimate request device 1 determines whether the comment satisfies the predetermined conditions. If the comment determination unit 75 determines that the comment satisfies the predetermined conditions, in step S160, the estimate transmission unit 70 of the estimate request device 1 also transmits the estimate and the recommended amount together with the comment to the estimate reception unit 210 of the user terminal 2 even when the estimate determination unit 60 determines that the estimate does not satisfy the estimate request information, and the processing flow of the estimate request device 1 ends.

[0084] On the other hand, in step S80, if the comment determination unit 75 of the estimate request device 1 determines that the comment does not meet the predetermined conditions, then in step S90, the estimate request device 1 transmits second warning information for warning that the estimate does not meet the estimate request information to the warning information reception unit 220 of the user terminal 2 and / or the warning information reception unit 320 of the contractor terminal 3 (the estimate is not transmitted to the user terminal 2). Further, third warning information for warning that the comment does not meet the predetermined conditions is transmitted to the contractor terminal 3.

[0085] Next, in step S100, the change promotion information transmission unit 90 of the estimate request device 1 transmits first change promotion information for promoting the change of the estimate and / or the estimate request information to the change promotion information reception unit 230 of the user terminal 2 and / or the change promotion information reception unit 330 of the contractor terminal 3. Further, the change promotion information transmission unit 90 of the estimate request device 1 transmits second change promotion information for promoting the change of the comment to the change promotion information reception unit 330 of the contractor terminal 3. The contractor creates a comment again so that the comment meets the predetermined conditions upon receiving this transmission.

[0086] Subsequently, in step S110, if the estimate determination unit 60 of the estimate request device 1 determines that the estimate that did not meet the estimate request information before the change meets the estimate request information after the change due to the change of the estimate request information by the estimate request information change unit 100 of the estimate request device 1, then in step S160, the estimate transmission unit 70 of the estimate request device 1 transmits the estimate that was not transmitted together with the recommended amount to the estimate reception unit 210 of the user terminal 2, and the processing flow of the estimate request device 1 ends.

[0087] On the one hand, in step S110, if the quotation determination unit 60 of the quotation request device 1 determines that a quotation that did not meet the pre-change quotation request information still does not meet the quotation request information after the change, then in step S120, the quotation request information change unit 100 of the quotation request device 1 transmits information indicating that the quotation request information has been changed to the quotation request information change reception unit 340 of the merchant terminal 3. Upon receiving this transmission, the merchant creates a new quotation to meet the quotation request information again.

[0088] Next, in step S130, the quotation re-reception unit 120 of the quotation request device 1 receives and re-receives the quotation and / or comment newly created by the merchant. Next, in step S140, the quotation determination unit 60 of the quotation request device 1 determines again whether the quotation received and re-received by the quotation re-reception unit 120 of the quotation request device 1 meets the quotation request information. If it is determined that it meets the requirements, then in step S160, the quotation transmission unit 70 of the quotation request device 1 transmits the received and re-received quotation to the quotation reception unit 210 of the user terminal 2 together with the recommended amount, and the processing flow of the quotation request device 1 ends.

[0089] On the other hand, in step S140, if the quotation determination unit 60 of the quotation request device 1 determines that the re-received quotation does not meet the quotation request information, then in step S150, the comment determination unit 75 of the quotation request device 1 determines whether the re-received comment meets the predetermined conditions. If the comment determination unit 75 determines that the re-received comment does not meet the predetermined conditions, the process returns to step S90. In step S150, if the comment determination unit 75 determines that the re-received comment meets the predetermined conditions, then in step S160, even when the quotation determination unit 60 determines that the re-received quotation does not meet the quotation request information, the quotation transmission unit 70 transmits the re-received quotation together with the re-received comment to the quotation reception unit 210 of the user terminal 2 together with the recommended amount, and the processing flow of the quotation request device 1 ends.

[0090] As described above, according to the present invention, by having the estimate request information transmission unit 48 and the estimate transmission unit 70 configured as described above, it is possible to transmit an estimate created by a merchant to a user in response to predetermined estimate request information from the user.

[0091] Further, by having the estimate determination unit 60 and the warning information transmission unit 80 configured as described above, when it is determined that the estimate does not satisfy the estimate request information, it is possible to transmit warning information for warning that it does not satisfy to the user terminal 2 and / or the merchant terminal 3, and the user and / or the merchant can recognize that the estimate does not satisfy the estimate request information.

[0092] Furthermore, by having the estimate determination unit 60 and the change promotion information transmission unit 90 configured as described above, the user terminal 2 and / or the merchant terminal 3 can change the estimate and / or the estimate request information when it is determined that the estimate request information is not satisfied.

[0093] Furthermore, when the estimate determination unit 60 determines that the estimate does not satisfy the estimate request information, the estimate transmission unit 70 can prevent the user from recognizing an estimate that does not satisfy the user's request by not transmitting the estimate to the user terminal 2.

[0094] Moreover, by having the estimate request information change unit 100 and the estimate request information change transmission unit 110 configured as described above, it is possible to transmit information indicating that the estimate request information has been changed while changing the estimate request information, and the merchant can create an estimate based on the changed estimate request information.

[0095] Also, by having a comment determination unit 75 that determines whether a comment satisfies predetermined conditions, it is possible to determine whether a comment added to an estimate satisfies the predetermined conditions.

[0096] Furthermore, the estimate transmission unit 70 transmits the estimated amount calculated by the estimated amount calculation unit 40 to the user terminal 2 together with the estimate, so that while calculating the estimated amount, the user can compare the estimated amount with the estimate to check whether the estimate is reasonable.

[0097] Note that the present invention is of course not limited to the above-described embodiments, and various application implementations and modification implementations are possible. For example, although data transmission and reception are performed via an external system C, the external system C may be a system (chat tool) capable of exchanging comments, and is assumed to include various SNSs (Social networking services) constructed using such a chat tool.

[0098] Note that the transmission to the user terminal 2 and the merchant terminal 3 by the estimate request information transmission unit 48, the estimate transmission unit 70, the warning information transmission unit 80, the change promotion information transmission unit 90, and the estimate request information change transmission unit 110 includes not only direct transmission from the estimate request device 1, which is a server device, to the user terminal 2 and the merchant terminal 3, but also indirect transmission via other mail servers or the like.

[0099] Also, in the above-described embodiment, the estimate request information transmission unit 48 transmits the first estimate request information to the merchant terminal 3 including the business location, but the second estimate request information may not include the business location and may not be transmitted to the merchant terminal 3. That is, by not transmitting the business location to the merchant terminal 3, it can be made non-public to the merchant, and the confidentiality of the business can be ensured.

[0100] Note that in the above-described embodiment, the user terminal 2 and the merchant terminal 3 can be appropriately read as the user and the merchant, respectively.

Explanation of Signs

[0101] NT: Communication network 1: Estimate request device 2: User terminal 3: Merchant Terminal 3A: One Merchant Terminal 3B: Another Merchant Terminal 1A, 2A, 3A: Bus 1B, 2B, 3B: Central Processing Unit 1C, 2C, 3C: Storage Device 1D, 2D, 3D: Input Device 1E, 2E, 3E: Display Device 10: Quotation Request Information Reception Section 30: Quotation Related Information Acquisition Section 40: Recommended Amount Calculation Section 42: Quotation Request Information Judgment Section 44: Judgment Condition Setting Section 46: Quotation Request Information Transmission Destination Determination Section 48: Quotation Request Information Transmission Section 50: Quotation Reception Section 60: Quotation Judgment Section 70: Quotation Transmission Section 75: Comment Judgment Section 80: Warning Information Transmission Section 90: Change Promotion Information Transmission Section 100: Quotation Request Information Change Section 110: Quotation Request Information Change Transmission Section 120: Quotation Re - reception Section 200: Quotation Request Information Transmission Section 210: Quotation Reception Section 220: Warning Information Reception Section 230: Change Promotion Information Reception Section 240: Quotation Request Information Change Transmission Section 250: Quotation Re - reception Section 300: Quotation Request Information Reception Section 310: Quotation Transmission Section 320: Warning Information Reception Section 330: Change Promotion Information Reception Section 340: Quotation Request Information Change Reception Section 350: Quotation Re - transmission Section 400A, 400B, 400C: Program

Claims

1. An estimate request device for a user to request a predetermined estimate from a contractor, comprising: an estimate request information transmission unit that transmits, to the contractor, estimate request information for requesting an estimate regarding the work performed by the contractor, which is input from the user; an estimate transmission unit that transmits, to the user, the estimate created by the contractor in response to the estimate request information; an estimate request information determination unit that determines whether the estimate request information satisfies a predetermined condition; a determination condition setting unit that sets the predetermined condition; a recommended amount calculation unit that calculates a recommended amount recommended in the estimate, and having: the estimate request information transmission unit transmits the estimate request information to the contractor when the estimate request information determination unit determines that the estimate request information satisfies the predetermined condition; the determination condition setting unit sets the predetermined condition based on the recommended amount calculated by the recommended amount calculation unit, and wherein the estimate request device is characterized by this.

2. The contractor includes a plurality of contractors, and has an estimate request information transmission destination determination unit that determines to which of the plurality of contractors the estimate request information is to be transmitted. The estimate request device according to Claim 1.

3. When the estimate request information determination unit determines that the estimate request information does not satisfy the predetermined condition, it has a warning information transmission unit that transmits, to the user, warning information for warning that the predetermined condition is not satisfied. The estimate request device according to Claim 1.

4. The estimate request device according to Claim 1, characterized in that data transmission and reception are performed between the user and the contractor via an external system capable of transmitting and receiving information.

5. A computer of an estimate request device for a user to request a predetermined estimate from a contractor, functioning as an estimate request information transmission unit that transmits, to the contractor, estimate request information for requesting an estimate regarding the work performed by the contractor, which is input from the user; an estimate transmission unit that transmits, to the user, the estimate created by the contractor in response to the estimate request information; an estimate request information determination unit that determines whether the estimate request information satisfies a predetermined condition; a determination condition setting unit that sets the predetermined condition; functioning as a recommended amount calculation unit that calculates a recommended amount recommended in the estimate, When the quotation request information determination unit determines that the quotation request information satisfies the predetermined conditions, the quotation request information transmission unit transmits the quotation request information to the merchant. A program characterized in that the determination condition setting unit is caused to function so as to set the predetermined conditions based on the recommended amount calculated by the recommended amount calculation unit.

6. A computer-readable storage medium storing the program according to claim 5.

7. A quotation request system comprising the quotation request device according to any one of claims 1 to 4, a user terminal of the user, and a merchant terminal of the merchant.

8. The quotation request device, the user terminal, and the merchant terminal are connected to an external system capable of transmitting and receiving information, and the quotation request device transmits and receives data to and from the user terminal and the merchant terminal via the external system. The quotation request system according to claim 7.

9. The quotation request device is connected to the external system by the user and the merchant operating different application softwares on the user terminal and the merchant terminal respectively, and transmits and receives data to and from the user terminal and the merchant terminal via the external system. The quotation request system according to claim 8.

10. The quotation request device is connected to the external system by operating different application softwares via different accounts respectively, and transmits and receives data to and from the user terminal and the merchant terminal via the external system. The quotation request system according to claim 8.

11. The merchant terminal includes one merchant terminal of one merchant and a merchant terminal of another merchant. The quotation request device is connected to the external system by the one merchant and the other merchant operating different application softwares on the one merchant terminal and the other merchant terminal respectively, and transmits and receives data to and from the one merchant terminal and the other merchant terminal via the external system. The quotation request system according to claim 8.

12. The quotation request device connects to the external system by operating different application softwares via different accounts, and transmits and receives data between the one merchant terminal and the other merchant terminal via the external system. The quotation request system according to claim 11.

Images