Security Guard Mobilization System

Abstract

Provide a security guard mobilization system that matches a "security company with insufficient security guards" with a "security company that can provide security guards". 【Solution means】The security guard mobilization system 1 is composed of a registered security guard information input means, a server 30 that registers the registered security guard information 20 input by the registered security guard information input means, an Internet line 40, and a terminal 50. A security company A with insufficient security guards that has received an order for security from a requester I can inquire of the server via the Internet line and the terminal, so that dispatchable information 60 regarding the time, place, and number of security guards that can be dispatched from one or more security companies B that can provide security guards can be obtained.

Description

Technical Field

[0001] The present invention relates to a system for mobilizing security guards. Specifically, in security operations such as security for infrastructure construction (gas, water supply, communication), various event security, and facility security, it is possible to instantaneously confirm the qualification information and mobilizable number of required security guards, and relates to a security guard mobilization system that enables the recruitment of security guards.

Background Art

[0002] Security guards play a very important role in protecting our safety and peace of mind in our daily lives. Specifically, for example, they contribute to crime deterrence, accident prevention, emergency response, facility safety management, customer guidance and support, etc. In recent years, new threats such as terrorism and cyberattacks have also increased, and it can be said that security guards are required to acquire evolving security technologies and skills to handle advanced security operations in order to protect people from these threats. The work of security guards is not a particularly conspicuous job, but it plays a very important role in supporting our safe and secure lives. Amidst this, population decline and labor shortages are issues throughout Japan, and while the demand for security is increasing year by year, the number of security guards is decreasing, and many companies exist that have difficulty hiring even when they recruit.

[0003] So far, it seems that they have cooperated within a limited range, but from now on, it is considered indispensable to collaborate within a large framework. The effective job offer multiple for regular full-time security (guard) in fiscal year 2022 was 5.95 times, and the shortage of security guards continues, and the loss of attention due to the shortage of security guards has not stopped, resulting in many opportunity losses. There are also construction companies that cannot carry out construction because they cannot prepare security guards. The situation where it is difficult to ensure safety by security guards is also a crisis in social security. Therefore, it can be said that a system for matching "security companies lacking security guards" and "security companies that can provide security guards" is desired.

[0004] Therefore, various techniques have been proposed to meet the above demands. For example, the name of the invention is "Security Guard Reservation System". Specifically, there was a problem that it was only possible to narrow down security service providing companies based on the location of security, the purpose of security, the content of security, and the object of security, and thus it was impossible to fully reflect the requests of the requester. Therefore, the present invention focuses on the unsolved problems of such conventional techniques and aims to provide a security guard reservation system suitable for reflecting the requests of the requester. To achieve the above object, the security guard reservation system of Invention 1 includes: a dispatch information registration means for registering dispatch information regarding one or more times, locations where a dispatcher can dispatch security guards, and the number of security guards that can be dispatched for each of the one time or the plurality of times, in association with dispatcher information regarding the dispatcher, in a dispatch information storage means; a first request information acquisition means for acquiring request information regarding the location where the requester requests the dispatch of the security guard; a dispatch information presentation means for presenting the number of security guards that can be dispatched for each of the one or more times and each of the one time or the plurality of times based on the dispatch information of the dispatch information storage means corresponding to the location related to the request information acquired by the first request information acquisition means; a second request information acquisition means for acquiring request information regarding the time and number set by the requester within the range of the time and number presented by the dispatch information presentation means; a request information registration means for registering the request information acquired by the first request information acquisition means and the second request information acquisition means, in association with requester information regarding the requester, in a request information storage means; and a matching means for matching the dispatcher and the requester for whom the time, location, and number related to the dispatch information and the request information are compatible, based on the dispatch information of the dispatch information storage means and the request information of the request information storage means (see Patent Document 1). However, such a technique has different technical means for solving the above problem of matching a "security company lacking security guards" with a "security company that can provide security guards".

[0005] Also, the name of the invention is "Security Order Receiving and Placing System, Security Order Receiving and Placing Method, and Program". Specifically, the problem is "to provide a security order receiving and placing system, method, and program that reduce the labor of creating pre-documents and post-documents in a security company that is an order recipient". The solution means is that "the security order receiving and placing system 3 includes a reception unit 31, a provisional order unit 35, a pre-document creation and transmission unit 36, an order placement unit 37, and a post-document creation and transmission unit 38. The reception unit 31 receives pre-information including the items described in the pre-document from the request terminal 1. The provisional order unit 35 inquires of the security terminal 2 whether an order can be received. The pre-document creation and transmission unit 36 creates a pre-document based on the pre-information and transmits the pre-document to the request terminal 1 according to an instruction from the security terminal 2 in response to the provisional order. The order placement unit 37 places an order with the security terminal 2 that has transmitted the pre-document according to an instruction from the request terminal 1. The post-document creation and transmission unit 38 creates a post-document according to an instruction from the security terminal 2 and enables the transmission of the fact of acceptance of the formal order to the request terminal 1", which is also disclosed and is a known technology (see Patent Document 2). Such technology can also be said to have a common problem with the present invention in that it is a system that dispatches personnel from multiple security companies for one security project. However, such technology has not yet solved the above problem of matching a "security company with insufficient security guards" with a "security company that can provide security guards" to increase the order receiving opportunities.

[0006] In addition, the name of the invention is set as "security system". Specifically, the problem is "the security system provides optimal deployment information of security guards based on the location information, activity status, skills, and experience of security guards", and as a solution, "by skills such as physical ability and self-defense ability, which are important elements of security guards, and experience, the location information of security guards at that time is confirmed by GPS, and in the 25-minute immediate response area, which security guards with which abilities should be deployed in what combination is simulated in advance, and optimal deployment information is provided in real time." The technology is also disclosed (see Patent Document 3). Such technology also has something in common with the problem of the present invention in that it considers skills and experience such as physical ability and self-defense ability, which are important elements of security guards, and provides optimal deployment information, and attempts to solve this problem. However, such technology has not achieved the solution of the above problem of matching "security companies lacking security guards" with "security companies that can provide security guards" to increase the order acceptance opportunities.

Prior Art Documents

Patent Documents

[0007]

Patent Document 1

Patent Document 2

Patent Document 3

Summary of the Invention

Problems to be Solved by the Invention

[0008] Based on the current situation that the number of security guards is decreasing while the security demand is increasing year by year, the present invention aims to provide a security guard mobilization system that matches "security companies lacking security guards" with "security companies that can provide security guards" so that they can cooperate within a wider circle of trust beyond the framework of the conventional cooperation relationship within a limited range.

Means for Solving the Problems

[0009] The present invention is a system for matching a security company lacking security guards with one or more security companies capable of providing security guards to mobilize security guards, which is composed of a registered security guard information input means, a server for registering the registered security guard information input by the registered security guard information input means, an Internet line, and a terminal. The security company lacking security guards that has received an order from a dispatcher inquires of the server via the Internet line and the terminal, and can obtain dispatchable information regarding the time, location, and number of security guards that can be dispatched from one or more security companies capable of providing security guards.

[0010] Further, the present invention can also adopt a configuration means in which the registered security guard information includes certified security guard information determined for each type of business.

[0011] Further, the present invention can also adopt a configuration means in which the registered security guard information includes the activity status, skills, and experience information of security guards.

Advantages of the Invention

[0012] Conventionally, there has been no such system in which security companies cooperate with each other to mobilize their respective security guards. Each time, it was necessary to contact other relevant security companies to confirm whether mobilization was possible and request a dispatch, and the procedures were complicated. According to the security guard mobilization system according to the present invention, it is possible to grasp the number of available security guards and avoid unnecessary contacts and the like, thus exerting an advantageous effect.

[0013] Also, in the security guard mobilization system according to the present invention, when adopting a configuration in which the registered security guard information includes certified security guard information determined for each type of business, it is also possible to exert an excellent effect of enabling the mobilization of persons having the qualifications required to be assigned to specific security services regulated by the Security Services Act.

[0014] In addition, in the security guard mobilization system according to the present invention, when the registered security guard information includes the activity status, skills, and experience information of the security guards, an excellent effect can be exerted in that appropriate placement of the right person in the right place can be enabled based on that information.

Brief Description of the Drawings

[0015]

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Embodiments for Carrying Out the Invention

[0016] The present invention is a system for matching a security company lacking security guards with one or more security companies capable of providing security guards to mobilize security guards, which is composed of a registered security guard information input means, a server for registering the registered security guard information input by the registered security guard information input means, an Internet line, and a terminal. The security company lacking security guards that has received an order from a dispatcher can inquire of the server via the Internet line and the terminal to obtain dispatchable information regarding the time, location, and number of security guards that can be dispatched from one or more security companies capable of providing security guards. This is the greatest feature. Hereinafter, it will be described with reference to the drawings. However, it is not limited to the shapes and configurations described in such drawings, and can be changed within the range where the effects obtained as the creation of the technical idea of the present invention can be exerted.

[0017] Figure 1 is an explanatory diagram of the basic configuration of the security guard mobilization system 1 according to the present invention. As shown in Figure 1, when there is a request for the deployment of security guards from a requester, even if the security company A that has received such a request lacks sufficient security guards that can be mobilized, if there are other security companies with mobilizable security guards, by immediately contacting that security company, it becomes possible to quickly transmit an order acceptance to the requester.

[0018] Here, regarding the deployment of these security guards, there is a deployment standard among the rules defined by the Security Industry Act. Such a deployment standard stipulates that for specific operations, security guards with qualifications must be deployed. The specific operations are two types: "operations that require specialized knowledge and abilities" and "operations designated by the rules of the National Public Safety Commission as having a predicted risk to an unspecified number of people and property in the event of an accident."

[0019] For each type of business, a required number of "certified security guards" (qualified individuals of the "Security Business Examination," a national qualification, and security guards who have been issued a certificate under Article 23, Paragraph 4 of the Security Business Act) must be deployed. The six types of security services subject to this requirement are aviation security services, facility security services, crowd control security services, traffic guidance security services, security services for transporting dangerous goods such as nuclear fuel substances, and security services for transporting valuables. However, traffic guidance security guards, facility security guards, and crowd control security guards can be deployed even without the qualifications required by the Security Business Act.

[0020] In addition, in traffic guidance security services, qualified personnel need to be deployed when "performing security services on expressways and motorways" and "when the prefectural public safety commission determines that security services are necessary for danger prevention according to the road traffic situation." At the sites where this service applies, it is necessary to deploy one or more qualified personnel. Also, in most cases, "when the prefectural public safety commission determines that security services are necessary for danger prevention" is defined by local ordinances. Cases where local ordinances stipulate the deployment of traffic guides cover a wide variety of construction works, such as construction of drainage ditches and pipes, guardrail works, etc.

[0021] Regarding construction works on roads, the deployment of security guards is stipulated by laws and ordinances. For sites other than on roads, the deployment of security guards is optional. However, at other sites as well, it is considered that there is a social demand to deploy security guards as much as possible.

[0022] Thus, there are numerous sites where security guards are needed. In cases such as concerts and sales events that are suddenly held and require the mobilization of a large number of security guards, small-scale security companies may have difficulty responding. Even when an order finally comes, they may not be able to accept the order and thus miss out on profits.

[0023] At a construction site, above all else, safety measures are required. At a site without security guards, children may enter the construction site without being noticed. Also, considering the safety of residents, traffic guidance by security guards is important. In order for workers to concentrate on their work and carry out construction safely, security guards should be deployed. The presence or absence of security guards at a construction site is related to the company's credibility. If no security guards are deployed, there is a high possibility that the company's awareness of safety management will be questioned, and the deployment of security guards leads to trust from customers. Also, if traffic troubles or neighborhood troubles occur without deploying security guards, the trust from surrounding residents and pedestrians may be lost, which may also affect the performance.

[0024] Therefore, when there are not enough in-house security guards, they will be dispatched from other security companies. However, according to the Security Services Act, the dispatch of security guards is generally prohibited. Therefore, when mobilizing security guards, the following two methods are mainly considered. One is to entrust part of the security services of security company A, which lacks security guards, to one or more security companies B that can provide security guards. The other is to request support and dispatch from other security companies when there is a temporary shortage of security guards, such as in an emergency.

[0025] In the case of the entrustment method, the mobilized security guards will perform their duties under the command of the entrusted security company. It is necessary to conclude a security service entrustment contract between security company A, which lacks security guards, and one or more security companies B that can provide security guards.

[0026] In the case of requesting support and dispatch, the mobilized security guards will perform their duties under the command of the original security company. It is necessary to conclude a support agreement in advance with the security company that dispatches the support.

[0027] In any case, it is important to comply with relevant laws and regulations such as the Security Services Act and follow appropriate procedures when mobilizing security guards.

[0028] Next, each component of the security guard mobilization system according to the present invention will be described in detail.

[0029] Security company A, which lacks security guards, has received an order for security services but does not have enough security guards on its payroll to meet the number of personnel required by the client.

[0030] One or more security companies B, which have the capacity to dispatch security guards, have the surplus capacity to dispatch security guards but have not received an order request from the client.

[0031] The security guard mobilization system 1 is a system that matches security company A, which lacks security guards, with one or more security companies B, which have the capacity to dispatch security guards, to mobilize security guards. It is composed of a registered security guard information input means 10, a server 30 that registers the registered security guard information 20 input by the registered security guard information input means 10, an Internet line 40, and a terminal 50. The security company A, which lacks security guards and has received an order from the dispatcher, can inquire the server 30 via the Internet line 40 and the terminal 50 to obtain dispatchable information 60 regarding the time, location, and number of security guards that can be dispatched from one or more security companies B, which have the capacity to dispatch security guards. This is the most significant feature.

[0032] The registered security guard information input means 10 refers to the transmission of information that serves as the original data of the dispatchable status 60 regarding the time, location, and number of security guards that can be dispatched to the server 30 via the Internet line 40 and the terminal 50.

[0033] The registered security guard information 20 is information regarding the basic attributes of security guards held by individual security companies (e.g., name, age, gender, work experience as a security guard, qualifications, etc.).

[0034] The certified security guard information 21 indicates that, regarding the placement standards defined in the Security Services Act, there is a regulation that security guards with qualifications for specific operations must be placed, and it is required to place the required number of "certified security guards" (qualified individuals for security service examinations) for each type of operation. It is information indicating that the individual is a qualified person who can be the subject of six security operations.

[0035] The activity status, skills, and experience information 22 of security guards is information particularly regarding their work history as security guards, such as how much and in what security operations they have been engaged in the past, and is information for reference in deployment.

[0036] The server 30 is a computer or software that provides services to terminals 50 (clients) on the Internet or a network. In the security guard mobilization system 1 according to the present invention, it performs input / output processing and storage processing of registered security guard information 20, certified security guard information 21, activity status, skills, and experience information 22 of security guards, or dispatchable information 60, etc.

[0037] The Internet line 40 uses the Internet Protocol Suite and is a global information communication network that interconnects multiple computer networks. It is a "network of networks" composed of various networks such as personal, public, educational institutions, commercial, and government, with a range from local to global, coupled by a wide range of communication technologies including optical fiber and wireless. It is the basis for a wide range of information and services, including web hypertext documents, applications, email, voice communication, and peer-to-peer file sharing. It forms the basis of modern society and has become an indispensable information communication means in daily life. In the security guard mobilization system according to the present invention, it is utilized for transmission and reception processing of registered security guard information 20, certified security guard information 21, activity status, skills, and experience information 22 of security guards, or dispatchable information 60, etc. Note that it is a concept that also includes those that perform storage processing such as cloud storage.

[0038] The terminal 50 is an information processing device such as a personal computer. In addition to such personal computers (PCs), it includes computers such as tablet terminals, office computers (offcom), workstations, mainframes, and mobile phones such as PDAs and smartphones.

[0039] The dispatchable personnel information 60 means information presented by one or more security companies B that can dispatch security guards, indicating the number of security guards that can be dispatched from their own companies. The security company A that lacks security guards can use such dispatchable personnel information 60 as a basis for determining whether it can fulfill the dispatch request from the requester.

[0040] The mobilization request D is to contact one or more security companies B that can dispatch security guards from the security company A that lacks security guards regarding the number of security guards to be supplemented and other details determined using the security guard mobilization system 1 according to the present invention.

[0041] The order details H are information regarding the content of the security requested from the requester I. For example, when there is a security requirement during a bargain sale, it is information for timely determining the deployment configuration and number of security guards required, such as the number of security guards required for vehicle access based on the scale of the parking lot, the number of entrances, traffic conditions, etc., and the number of security guards required for crowd control inside the store.

[0042] The requester I is the person who requests security. For example, it is a company that conducts planning and operation such as a concert or a fireworks festival.

[0043] Figure 2 is an explanatory diagram showing the basic information flow in the security guard mobilization system 1 according to the present invention. As shown in Figure 2, the security company A that has received a request from the requester I and lacks security guards inquires with the server 30 to confirm whether it can supplement the number of security guards that it cannot deploy by itself. Based on the registered security guard information 20 regarding the security guards that can be supplemented from one or more security companies B that can dispatch security guards, it confirms whether the mobilization of the selected security guards is possible. When the personnel corresponding to the request are complete, it officially accepts the order as being able to respond to the request and formally makes a request for additional personnel to one or more security companies B that can dispatch each security guard.

[0044] Figure 3 is an explanatory diagram showing the information flow when the registered security guard information 20 in the security guard mobilization system 1 according to the present invention adopts a configuration including the certified security guard information 21 determined for each type of business.

[0045] FIG. 4 is an explanatory diagram showing the information flow when the registered security guard information 20 in the security guard mobilization system 1 according to the present invention adopts a configuration including the activity status, skills, and experience information 22 of the security guards.

[0046] FIG. 5 is an explanatory diagram showing the information flow when the registered security guard information 20 in the security guard mobilization system 1 according to the present invention adopts a configuration including the certified security guard information 21 determined for each type of business and the activity status, skills, and experience information 22 of the security guards.

[0047] FIG. 6 shows the information flow in security company A that has received a request but lacks security guards in the security guard mobilization system 1 according to the present invention.

Industrial Applicability

[0048] According to the security guard mobilization system 1 of the present invention, since there has been no matching system for mobilizing security guards in the past, there has been a problem that especially small security companies cannot receive orders. However, since the present invention can solve this problem, its industrial applicability in the security industry is considered to be high.

Explanation of Signs

[0049] A Security company lacking security guards B One or more security companies that can provide security guards D Mobilization request H Order details I Requestor 1 Security guard mobilization system 10 Registered security guard information input means 20 Registered security guard information 21 Certified security guard information 22 Activity status, skills, and experience information of security guards 30 Server 40 Internet line 50 Terminal 60 Dispatchable information

Claims

1. A system for mobilizing security guards by matching a security company (A) lacking security guards with one or more security companies (B) capable of providing security guards, comprising: a registered security guard information input means (10), a server (30) for registering the registered security guard information (20) input by the registered security guard information input means (10), an Internet line (40), and a terminal (50); the registered security guard information (20) includes certified security guard information (21) determined for each type of business and activity status, skills, and experience information (22) of the security guards; the one or more security companies (B) capable of providing security guards transmit dispatchable information (60) as information regarding the time, location, number of security guards that can be dispatched or entrusted, presence or absence of qualifications, and experience information to the server (30) via the Internet line (40) and the terminal (50); the security company (A) lacking security guards accesses the server (30) via the Internet line (40) and the terminal (50), and in light of the dispatchable information (60) from the one or more security companies (B) capable of providing security guards and the order details (H) from the requester (I) regarding the required security guard deployment configuration and number, causes the terminal (50) to display the result as to whether the requirements of the order details (H) can be met, and the security company (A) lacking security guards can determine the feasibility of the mobilization request (D) to the one or more security companies (B) capable of providing security guards. A security guard mobilization system (1) characterized by this.

2. A program executed in a system comprising a server (30), an Internet line (40), and a terminal (50), which aims to mobilize security guards by matching a security company (A) lacking security guards with one or more security companies (B) capable of providing security guards, at the server (30), a registration step of inputting the registered security guard information (20) of the security guards; a certified security guard registration step of inputting the certified security guard information (21) determined for each type of business; an activity experience registration step of inputting the activity status, skills, and experience information (22) of the security guards; One or more security companies (B) that can dispatch the security guards transmit dispatchable information (60) as information regarding the dispatchable time, location, number of security guards, presence or absence of qualifications, and experience information to the server (30) via the Internet line (40) and the terminal (50). A dispatchable information transmission step; A security company (A) lacking security guards accesses the server (30) via the Internet line (40) and the terminal (50), and in light of the dispatchable information (60) from one or more security companies (B) that can dispatch the security guards and the order details (H) from the requester (I) regarding the required security guard deployment configuration and number, causes the terminal (50) to display the result as to whether the requirements of the order details (H) can be met. An order details feasibility step; A mobilization grasping step in which a security company (A) lacking security guards grasps the feasibility of a mobilization request (D) to one or more security companies (B) that can dispatch the security guards. A security guard mobilization program for executing the steps.

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