Material Supply Support System

Abstract

To provide a goods supply support system suitable for service providers and users to receive goods in the event of a disaster without having to hold goods in stock. SOLUTION: A supplies supply support server 100 receives application information for a supplies supply service from a user terminal 200, and registers information about the desired supplies and the user based on the received application information in tables 408 and 410. Next, based on the information in tables 408 and 410, a reservation right is set to reserve the EC business to supply the desired supplies to the user in the event of a disaster, and reservation right information related to the set reservation right is registered in a reservation right table 412. Also, charging processing is performed based on the information in table 408. Then, based on the information in the reservation right table 412, reservation right exercise information is sent to the EC business terminal 210 in the event of a disaster.

Description

[Technical Field]

[0001] The present invention relates to a system for supporting the supply of goods in the event of a disaster, and more particularly to a goods supply support system suitable for allowing service providers and users to receive goods in the event of a disaster without having to hold goods in stock. [Background technology]

[0002] Conventionally, as a technology for supporting the supply of goods in the event of a disaster, for example, the technology described in Non-Patent Documents 1 and 2 and Patent Document 1 is known.

[0003] The technology described in Non-Patent Document 1 is a service in which a user deposits a case containing supplies needed in the event of a disaster with a service provider in advance, and the service provider delivers the case to the user in the event of a disaster.

[0004] The technology described in Non-Patent Document 2 is a service in which supplies needed in the event of a disaster are stored in a stockpile owned by the user, and the service provider periodically replaces old supplies in the stockpile.

[0005] The technology described in Patent Document 1 is a technology in which a service provider rents necessary supplies to users in the event of a disaster for a certain period of time. [Prior art documents] [Non-patent literature]

[0006] [Non-Patent Document 1] “Disaster Prevention Yu Storage,” [online], April 18, 2025, Japan Post Co., Ltd., [Retrieved April 18, 2025], Internet<URL:https: / / www.post.japanpost.jp / life / you_storage / introduction / index.html> [Non-patent document 2] "Disaster Prevention Replacement All-inclusive Plan," [online], April 18, 2025, Terabits Corporation, [Retrieved April 18, 2025], Internet<URL:https: / / daianshin.com / hpgen / HPB / entries / 17.html> [Patent documents]

[0007] [Patent Document 1] Japanese Patent Application Publication No. 2020-160797 Summary of the Invention [Problem to be solved by the invention]

[0008] However, in the technology described in Non-Patent Document 1, the service provider must hold an inventory of goods. In addition, in the technology described in Non-Patent Document 2 and the technology described in Patent Document 1, the user must hold an inventory of goods.

[0009] Therefore, the present invention has been made with a focus on the unresolved issues of the conventional technology, and aims to provide a material supply support system that is suitable for service providers and users to receive supplies in the event of a disaster without having to hold inventory of supplies. [Means for solving the problem]

[0010] [Invention 1] In order to achieve the above object, the materials supply support system of Invention 1 is a system that supports the supply of materials in the event of a disaster by communicably connecting to a user terminal of a user who uses a service for supplying materials in the event of a disaster and a supplier terminal of a supplier who supplies materials, and is equipped with: application request receiving means for receiving an application request for the service from the user terminal; contract information registering means for registering contract information in a contract information storage means, the contract information including desired materials that a user related to an application request received by the application request receiving means requests to be supplied in the event of a disaster and information about the user; reservation right setting means for setting a reservation right to reserve the supplier to supply the desired materials to the user in the event of a disaster, based on the contract information in the contract information storage means; reservation right information registering means for registering reservation right information related to the reservation right set by the reservation right setting means in the reservation right information storage means; billing processing means for charging the user based on the contract information in the contract information storage means; and supply request sending means for sending a supply request to the supplier terminal to supply materials in the event of a disaster, based on the reservation right information in the reservation right information storage means.

[0011] With this configuration, when the application request receiving means receives an application request from the user terminal, the contract information registering means registers contract information including information about the desired material and the user in the contract information storage means.Then, the reservation right setting means sets a reservation right based on the contract information in the contract information storage means, and the reservation right information registering means registers reservation right information related to the set reservation right in the reservation right information storage means.Furthermore, the billing processing means performs billing processing based on the contract information in the contract information storage means.Furthermore, the supply request sending means sends a supply request to the supplier terminal based on the reservation right information in the reservation right information storage means.

[0012] The contract information storage means stores the contract information by any means and at any time, and may store the contract information in advance, or may store the contract information by external input during operation of the system without storing the contract information in advance. The same applies to the reservation right information storage means.

[0013] The system may be realized as a single device, apparatus, terminal, or other device, or as a network system in which multiple devices, apparatus, terminals, or other devices are communicatively connected. In the latter case, each component may belong to any of the multiple devices as long as they are communicatively connected.

[0014] [Invention 2] Furthermore, the material supply support system of Invention 2 is the material supply support system of Invention 1, wherein the reservation right setting means selects one of the multiple suppliers based on the contract information in the contract information storage means, and sets a reservation right to reserve the selected supplier to supply the desired material to the user.

[0015] With this configuration, the reservation right setting means selects one of the multiple suppliers based on the contract information in the contract information storage means, and sets a reservation right to reserve the selected supplier to supply the desired material to the user.

[0016] [Invention 3] Furthermore, the material supply support system of Invention 3 is the material supply support system of Invention 2, wherein the contract information includes conditions regarding the desired material and its quantity, price, quality and other details, supplier, supply time, supply location or supply priority, and the reservation right setting means selects one or more suppliers that meet the conditions related to the contract information.

[0017] With this configuration, the reservation right setting means selects a supplier that meets the conditions related to the contract information.

[0018] [Invention 4] Furthermore, the material supply support system of Invention 4 is the material supply support system of Invention 2, wherein the reservation right setting means estimates a material set consisting of multiple materials that meets the needs of the user based on attribute information regarding the attributes of the user, and selects one or more suppliers that can supply the estimated material set.

[0019] With this configuration, the reservation right setting means estimates a material set that meets the user's needs based on the user's attribute information, and selects a supplier that can supply the estimated material set.

[0020] [Invention 5] Furthermore, the material supply support system of Invention 5 is the material supply support system of Invention 2, wherein the reservation right setting means estimates the optimal delivery route, delivery means or delivery timing based on provision condition information regarding the provision conditions of the materials provided by the supplier and provided material information regarding the materials that can be provided by the supplier, and selects one or more suppliers based on the estimation results.

[0021] With this configuration, the reservation right setting means estimates the optimal delivery route, delivery means or delivery timing based on the supply condition information and the supply material information, and a supplier is selected based on the estimation results.

[0022] [Invention 6] Furthermore, the material supply support system of Invention 6 is the material supply support system of Invention 1, wherein the supply request sending means estimates users who require priority delivery in the event of a disaster based on attribute information regarding the attributes of the users, and sends the supply request to the estimated users requesting priority delivery of materials.

[0023] With this configuration, the supply request sending means estimates users who require priority delivery in the event of a disaster based on the user's attribute information, and sends a supply request to the estimated users requesting priority delivery of supplies.

[0024] [Invention 7] Furthermore, the material supply support system of Invention 7 is the material supply support system of Invention 1, wherein the supply request sending means estimates the materials that are most urgent in the event of a disaster based on damage information, and sends the supply request requesting that the estimated materials be delivered with priority.

[0025] With this configuration, the supply request sending means estimates the supplies that are most urgently needed in the event of a disaster based on the damage information, and sends a supply request requesting that the estimated supplies be delivered with priority. [Effects of the Invention]

[0026] As explained above, with the goods supply support system of Invention 1, service providers do not need to hold inventory of goods because they only need to manage reservation rights. Users also do not need to hold inventory of goods and can receive goods relatively reliably in the event of a disaster.

[0027] Furthermore, according to the material supply support system of Invention 3, it is possible to select a supplier that meets the conditions.

[0028] Furthermore, according to the material supply support system of Invention 4, it is possible to select a supplier that can supply a material set that meets the user's needs.

[0029] Furthermore, according to the material supply support system of Invention 5, it is possible to select a supplier so as to optimize the delivery route, delivery means, or delivery timing.

[0030] Furthermore, according to the supply support system of Invention 6, supplies are more likely to be delivered on a priority basis to users who require priority delivery in the event of a disaster.

[0031] Furthermore, according to the supplies supply support system of Invention 7, supplies that are most urgently needed in the event of a disaster are more likely to be delivered on a priority basis. [Brief explanation of the drawings]

[0032] [Figure 1] 1 is a block diagram showing a configuration of a network system according to an embodiment of the present invention; [Figure 2] FIG. 2 is a diagram showing the hardware configuration of the material supply support server 100. [Figure 3]4 shows the data structures of a user table 400, an EC business operator table 402, a supply conditions table 404, a supply material table 406, a contract table 408, a material list table 410, and a reservation right table 412. FIG. [Figure 4] FIG. 1 is a functional block diagram of a generation AI server 120. [Figure 5] 10 is a flowchart showing an EC business registration process. [Figure 6] 10 is a flowchart showing a user registration process. [Figure 7] 10 is a flowchart showing a reservation right exercise process. [Figure 8] 10 is a flowchart showing a charging process. DETAILED DESCRIPTION OF THE INVENTION

[0033] An embodiment of the present invention will be described below, with reference to Figures 1 to 8 showing the embodiment. First, the business model of this embodiment will be described.

[0034] A service provider accepts applications from users who wish to use a service that supplies goods in the event of a disaster (hereinafter referred to as "supply service"). The user negotiates with the service provider the goods they wish to have supplied in the event of a disaster (hereinafter referred to as "desired goods"), the terms of supply, and fees. The service provider collects a specified fee (for example, a monthly fee) from the user and makes it their revenue.

[0035] On the other hand, the service provider partners with multiple EC businesses, selects an EC business that can supply the desired supplies and meets the conditions for provision in accordance with the details of the agreement with the user, negotiates the desired supplies, conditions for provision, and compensation with the selected EC business, and establishes a reservation right to reserve the EC business to supply the desired supplies to the user in the event of a disaster.In the event of a disaster, the service provider exercises the reservation right with the EC business, and the EC business supplies the desired supplies to the user.

[0036] With a material supply service, the management of materials and inventory can be entrusted to the e-commerce business, which has the advantage that service providers and users do not need to hold inventory of materials and do not need to manage materials themselves.

[0037] 〔composition〕 First, the configuration of this embodiment will be described. FIG. 1 is a block diagram showing the configuration of a network system according to this embodiment.

[0038] As shown in Figure 1, the Internet 199 is connected to a material supply support server 100 that supports the provision of material supply services, a generation AI server 120 that generates response information using an AI model in response to requests, a user terminal 200 used by multiple users, and an EC operator terminal 210 used by multiple EC operators.

[0039] [Supply Support Server] Next, the configuration of the materials supply support server 100 will be described. FIG. 2 is a diagram showing the hardware configuration of the materials supply support server 100. As shown in FIG.

[0040] As shown in Figure 2, the material supply support server 100 is composed of a CPU (Central Processing Unit) 30 that controls calculations and the entire system based on a control program, a ROM (Read Only Memory) 32 that stores the control program and other programs for the CPU 30 in advance in a specified area, a RAM (Random Access Memory) 34 that stores data read from the ROM 32 and other programs and calculation results required in the calculation process of the CPU 30, and an I / F (Interface) 38 that mediates the input and output of data to and from external devices.These components are connected to each other and capable of sending and receiving data via a bus 39, which is a signal line for transferring data.

[0041] The I / F 38 is connected to external devices such as an input device 40 consisting of a keyboard, mouse, etc. that can input data as a human interface, a memory device 42 that stores data, tables, etc. as files, a display device 44 that displays a screen based on an image signal, and a signal line for connecting to the Internet 199.

[0042] [Data Structure] Next, the data structure of the storage device 42 will be described. FIG. 3 shows the data structures of a user table 400, an EC business operator table 402, a supply conditions table 404, a supply material table 406, a contract table 408, a material list table 410, and a reservation right table 412.

[0043] As shown in FIG. 3, the storage device 42 stores a user table 400, an EC business operator table 402, a supply conditions table 404, a supply material table 406, a contract table 408, a material list table 410, and a reservation right table 412.

[0044] The user table 400 is a table for registering user information related to users. As shown in Fig. 3(a), the user table 400 is configured to have a column for registering a user ID for identifying a user, a column for registering the name of the user corresponding to the user ID, a column for registering the address of the user corresponding to the user ID, and columns for registering other information. The user ID is the primary key.

[0045] The EC business operator table 402 is a table for registering EC business operator information related to EC businesses. As shown in Fig. 3(b), the EC business operator table 402 is configured to have a column for registering an EC business operator ID for identifying the EC business operator, a column for registering the company name of the EC business operator corresponding to the EC business operator ID, and a column for registering other information. The EC business operator ID is the primary key.

[0046] The supply condition table 404 is a table for registering supply condition information relating to the supply conditions of supplies provided by EC businesses. As shown in Fig. 3(c), the supply condition table 404 is configured to have a column for registering EC business IDs, a column for registering the shipping location from which the EC business associated with the EC business ID will ship the supplies, a column for registering the delivery area to which the EC business associated with the EC business ID can deliver the supplies, a column for registering the supply period during which the EC business associated with the EC business ID can provide the supplies from the occurrence of a disaster until the delivery of the supplies to the user is completed, and a column for registering other information. The EC business ID is the primary key.

[0047] The provided material table 406 is a table for registering provided material information regarding materials that can be provided by EC businesses. As shown in Fig. 3(d), the provided material table 406 is configured to have a column for registering the EC business ID, a column for registering a material ID for identifying the material, a column for registering the name of the material associated with the material ID, a column for registering the price of the material associated with the material ID, a column for registering the quality of the material associated with the material ID (e.g., expiration date), and a column for registering other information. The EC business ID and material ID are primary keys.

[0048] The contract table 408 is a table for registering contract information relating to a contract concluded between a service provider and a user for a material supply service. As shown in FIG. 3(e), the contract table 408 is configured with a column for registering a contract ID for identifying the contract, a column for registering the user ID of the user who concluded the contract for the contract ID, and a column for registering a material list ID for identifying a list of materials desired by the user for the user ID. Furthermore, the contract table 408 is configured with a column for registering the quality of materials desired by the user for the user ID, a column for registering the supply period desired by the user for the user ID, and a column for registering the supply priority of the materials desired by the user for the user ID. Furthermore, the contract table 408 is configured with a column for registering billing setting information (e.g., billing period and billing amount) related to the contract for the contract ID, and a column for registering other information. The contract ID is the primary key. The billing setting information is set according to the desired material and its quantity, price, quality and other details, the e-commerce business, the supply period, the supply location (user address), the supply priority, etc.

[0049] The material list table 410 is a table for registering material list information related to a list of desired materials. As shown in Figure 3(f), the material list table 410 is configured with a column for registering a material list ID, a column for registering the material ID of the desired material included in the list of material list IDs, a column for registering the name of the desired material for the material ID, a column for registering the quantity of the desired material for the material ID, and columns for registering other information. The material list ID and material ID are primary keys.

[0050] The reservation right table 412 is a table for registering reservation right information related to reservation rights. As shown in FIG. 3(g), the reservation right table 412 is configured with a column for registering a reservation right ID for identifying a reservation right, a column for registering the EC business ID of the EC business to which the reservation right corresponding to the reservation right ID is set, a column for registering the user ID of the user to whom the goods are to be delivered, and a column for registering the material ID of the goods to be delivered to the user corresponding to the user ID. Furthermore, the reservation right table 412 is configured with a column for registering the name of the goods corresponding to the material ID, a column for registering the quantity of the goods corresponding to the material ID, a column for registering the price to be paid by the service provider to the EC business corresponding to the EC business ID for providing the goods corresponding to the material ID to the user corresponding to the user ID, a column for registering the provision conditions (e.g., completion of delivery within one day of the occurrence of a disaster) under which the EC business corresponding to the EC business ID provides the goods corresponding to the material ID to the user corresponding to the user ID, and a column for registering other information. The reservation right ID is the primary key.

[0051] [Generation AI Server] Next, the configuration of the generation AI server 120 will be described. The generation AI server 120 has the same hardware configuration as the supplies supply support server 100, and is configured as, for example, a cloud server.

[0052] FIG. 4 is a functional block diagram of the generation AI server 120. As shown in Figure 4, the generation AI server 120 is configured to include multiple base models 50, a base model control unit 52 that controls the base models 50, and an RDS (Relational Database Service) 54, which is a knowledge base that registers data that the base models 50 refer to for inference.

[0053] The base model 50 is an AI model trained on a large data set and is a highly versatile model capable of performing a variety of tasks. For example, a large language model can be used as the base model 50. A large language model is a deep learning model that pre-trains a language model, which models human-spoken language based on its occurrence probability, from a massive amount of data. When a prompt is input, the large language model statistically estimates the probability of generating the next word from the sentence included in the input prompt and outputs the estimation result. For example, known technologies described on the internet sites "https: / / chatgpt-lab.com / n / n418d3aa56f0b" and "https: / / agirobots.com / chatgpt-mechanism-and-problem / " can be used as the large language model. More specifically, the base models 50 include, for example, Titan Text G1 - Express, Titan Text G1 - Lite, Titan Image Generator G1, Titan Embeddings G1 - Text, Titan Embeddings Text V2, Titan Multimodal Embeddings G1, Claude, Claude Instant, Claude 3 Sonnet, Claude 3 Haiku, Claude 3 Opus, Jurassic-2. Mid, Jurassic-2 Ultra, Command, Command Light, Command R, Command R+, Embed English, Embed Multilingual, Llama 2 Chat 13B, Llama 2 Chat 70B, Llama 2 13B, Llama 2 70B, Llama 3 8b Instruct, Llama 3 70b Instruct, Mistral 7B Instruct, Mixtral 8X7B Instruct, Mistral Large, Stable Diffusion XL can be adopted.

[0054] The base model control unit 52 selects one of multiple base models 50 to be used for inference in response to a selection request from the prompt processing unit 60. Also, when a reference request is input from the prompt processing unit 60, it causes the selected base model 50 (hereinafter referred to as the "selected base model") to reference the data in the RDS 54 in response to the input reference request. Also, when a prompt is input from the prompt processing unit 60, it inputs the input prompt to the selected base model. Then, when an execution request is input from the prompt processing unit 60, it causes the selected base model to execute inference in response to the input execution request, obtains the inference result from the selected base model, and outputs the obtained inference result to the prompt processing unit 60.

[0055] The RDS 54 can register reference information to be referenced in inference. The reference information in the RDS 54 is in a data format (for example, vector data) that can be referenced by the base model 50.

[0056] The generation AI server 120 is further configured to include a request receiving unit 56 that receives requests, a prompt generating unit 58 that generates a prompt based on the request received by the request receiving unit 56, a prompt processing unit 60 that processes the prompt generated by the prompt generating unit 58, and a response information sending unit 62 that sends response information to the material supply support server 100 in response to the request from the material supply support server 100.

[0057] The request receiving unit 56 receives a request for generating response information from the supplies supply support server 100 and outputs the received request to the prompt generating unit 58 .

[0058] The prompt generation unit 58 generates a prompt that instructs the base model 50 based on the request received by the request reception unit 56. Then, the prompt generation unit 58 outputs the generated prompt to the prompt processing unit 60 together with the parameters included in the request received by the request reception unit 56.

[0059] When the prompt processing unit 60 receives a prompt and parameters from the prompt generation unit 58, it performs the following processing. First, it outputs a selection request to select the base model 50 to the base model control unit 52. Next, if the material supply support server 100 requests reference information, it outputs a reference request to the base model control unit 52 requesting reference information in RDS54. Then, it outputs the prompt and execution request received from the prompt generation unit 58 to the base model control unit 52, and if it receives an inference result from the base model control unit 52 in response to the execution request, it outputs the received inference result to the answer information sending unit 62.

[0060] The response information sending unit 62 sends the response information including the inference result input from the prompt processing unit 60 to the supplies supply support server 100 .

[0061] The generation AI server 120 further comprises a request receiving unit 64 that receives requests, and a reference information registration unit 66 that registers reference information in the RDS 54.

[0062] The request receiving unit 64 receives a request for registering reference information from the supplies supply support server 100 and outputs the received request to the reference information registration unit 66 .

[0063] The reference information registration unit 66 stores the reference information included in the request received by the request receiving unit 64 in storage (not shown) and converts it into a data format (e.g., vector data) that can be referenced by the base model 50. Vector data can be generated by a technique (embedding) that converts data including characters, images, audio, etc. into a numerical vector. The converted reference information is then registered in the RDS 54. The base model control unit 52 causes the selected base model to refer to the reference information in response to a reference request from the prompt processing unit 60.

[0064] [User terminal 200 and EC business operator terminal 210] Next, the configurations of the user terminal 200 and the EC business operator terminal 210 will be described.

[0065] The user terminal 200 and the EC business operator terminal 210 are configured with a CPU, ROM, RAM, I / F, etc. connected via a bus, similar to the material supply support server 100. An input device, a storage device, a display device, etc. are connected to the I / F.

[0066] Next, the operation of this embodiment will be described. [EC business registration processing] First, the case of registering an EC business will be explained.

[0067] FIG. 5 is a flowchart showing the EC business registration process. The CPU 30 is comprised of an MPU (Micro-Processing Unit) or the like, and starts a predetermined program stored in a predetermined area of the ROM 32, and in accordance with the program, executes the EC business registration process shown in the flowchart of Fig. 5. The EC business registration process is executed in response to a registration request from the EC business terminal 210, and when executed by the CPU 30, the process first proceeds to step S100 as shown in Fig. 5.

[0068] In step S100, EC business operator information, supply condition information, and supply material information are received from the EC business operator terminal 210, and the process proceeds to step S102, where the received EC business operator information is registered in the EC business operator table 402, and the process proceeds to step S104.

[0069] In step S104, the provision condition information received in step S100 is registered in the provision condition table 404, and the process proceeds to step S106, where the provision material information received in step S100 is registered in the provision material table 406, the series of processes is terminated, and the process returns to the original process.

[0070] When the inventory, shipping location, quality, delivery area, supply period, etc. of a material are updated, the EC business operator terminal 210 provides the supply condition information and supply material information including the updated contents to the material supply support server 100. This information is registered in tables 404 and 406 and is always kept up to date.

[0071] [User registration process] Next, the case of registering a user will be described. FIG. 6 is a flowchart showing the user registration process.

[0072] The CPU 30 starts a predetermined program stored in a predetermined area of the ROM 32, and in accordance with the program, executes the user registration process shown in the flowchart of Fig. 6. The user registration process is executed in response to a registration request from the user terminal 200, and when executed by the CPU 30, the process first proceeds to step S150, as shown in Fig. 6.

[0073] In step S150, application information including user information and a material supply service application request (including, for example, the quality and supply period of the material) is received from user terminal 200. Hereinafter, the user associated with the user information received in step S150 is referred to as the "target user."

[0074] Next, the process proceeds to step S152, where contract information is registered in contract table 408 based on the received application information, and then to step S154, where the received user information is registered in user table 400, and then to step S156.

[0075] In step S156, the system receives from the user terminal 200 information about the desired material, including its quantity, price, quality and other details, the EC business operator, the supply time, the supply location (user's address) or conditions regarding supply priority, and proceeds to step S158.

[0076] In step S158, an EC business that can supply the desired material and meets the supply conditions is selected based on the material information received in step S156 and the information (information of the target user) in contract table 408. For example, the following configuration can be adopted.

[0077] In the first configuration, if the target user wishes delivery to be completed within one day of the occurrence of a disaster, an e-commerce business operator whose delivery area is the target user's address and whose delivery period is within one day is selected.

[0078] In the second configuration, the supplies supply support server 100 sends a request to the generation AI server 120 requesting that a supply set consisting of multiple supplies that meets the needs of the target user be proposed, including attribute information on the target user's attributes (e.g., gender, age, blood type, level of care required, living environment, disease name, level of cognitive function, details of symptoms related to cognitive function, physical condition, excretion status, dietary status, family composition, economic level, and medication usage information; the same applies below). The generation AI server 120 generates response information in response to the request from the supplies supply support server 100 and sends the generated response information to the supplies supply support server 100. The supplies supply support server 100 calculates the required supplies and quantities based on the received response information, and selects one or more e-commerce businesses that meet these requirements.

[0079] In the third configuration, supplies supply support server 100 includes information from tables 404 and 406 and sends a request to generation AI server 120 requesting the generation of an optimal delivery route, delivery means, or delivery timing. Generation AI server 120 generates response information in response to the request from supplies supply support server 100 and sends the generated response information to supplies supply support server 100. Based on the received response information, supplies supply support server 100 selects an e-commerce business operator so that sufficient supplies are supplied to as many users as possible in the event of a disaster.

[0080] Hereinafter, the EC business selected in step S158 will be referred to as the "selected EC business." Next, proceed to step S160, where reservation right request information requesting the establishment of a reservation right, including the materials requested to be provided and the conditions for provision, is sent to the EC business operator terminal 210 of the selected EC business operator, proceed to step S162, where reservation right establishment information indicating that the reservation right has been established as a result of the EC business operator accepting the request related to the sent reservation right request information is received from the EC business operator terminal 210 of the selected EC business operator, and proceed to step S164.

[0081] In step S164, reservation right information is registered in reservation right table 412 based on the material information received in step S156, information in contract table 408 (information on the target user), and information in EC business table 402 (information on the selected EC business), and the process proceeds to step S166.

[0082] In step S166, the material list information is registered in the material list table 410 based on the material information received in step S156, the information in the contract table 408 (information on the target user), and the information in the EC business table 402 (information on the selected EC business), and the series of processes is terminated and the original process is resumed.

[0083] In step S162, if the EC business operator partially accepts the request related to the reservation right request information, steps S158 and S160 are repeated, and a reservation right containing the remaining materials and provision conditions requested in the reservation right request information is established with another EC business operator. In other words, if one user desires multiple materials, reservation rights can be established for those desired materials with multiple EC businesses.

[0084] [Reservation rights exercise processing] Next, the case where the reservation right is exercised will be described. FIG. 7 is a flowchart showing the reservation right exercise process.

[0085] The CPU 30 starts a predetermined program stored in a predetermined area of the ROM 32, and in accordance with the program, executes the reservation right exercise process shown in the flowchart of Fig. 7. When the reservation right exercise process is executed by the CPU 30, as shown in Fig. 7, the process first proceeds to step S200.

[0086] In step S200, it is determined whether or not a disaster has occurred by obtaining disaster information from a disaster information providing site on the Internet 199, and if it is determined that a disaster has occurred (YES), the process proceeds to step S202.

[0087] In step S202, reservation right information is searched for in the reservation right table 412, and the process proceeds to step S204, where reservation right exercise information requesting the supply of goods to the user based on the searched reservation right information is sent to the EC business operator terminal 210 of the relevant EC business operator. For example, the following configuration can be adopted.

[0088] In the first configuration, the supplies supply support server 100 transmits a request to the generation AI server 120, which includes user attribute information and requests that the server identify users who require priority delivery in the event of a disaster. The generation AI server 120 generates response information in response to the request from the supplies supply support server 100 and transmits the generated response information to the supplies supply support server 100. Based on the received response information, the supplies supply support server 100 transmits reservation right exercise information requesting that supplies be delivered preferentially to users who are eligible for priority delivery.

[0089] In the second configuration, the supplies supply support server 100 transmits a request to the generation AI server 120, which includes damage information such as flooding, collapse, and congestion on roads, and requests that the generation AI server 120 identify urgent supplies such as medicines, food, and water in the event of a disaster. The generation AI server 120 generates response information in response to the request from the supplies supply support server 100 and transmits the generated response information to the supplies supply support server 100. Based on the received response information, the supplies supply support server 100 transmits reservation right exercise information requesting that urgent supplies be delivered with priority.

[0090] The third configuration combines the first and second configurations, and the material supply support server 100 transmits reservation right exercise information requesting that materials with high urgency be delivered preferentially to users who are priority delivery recipients based on the received response information.

[0091] Next, the process proceeds to step S206, where delivery implementation information indicating the status of delivery of the goods or the completion of delivery is received from the EC business operator terminal 210, and the process proceeds to step S208, where the received delivery implementation information is sent to the user terminal 200 of the relevant user, whereupon the process ends and the original process is resumed.

[0092] On the other hand, if it is determined in step S200 that the occurrence of a disaster has not been detected (NO), the series of processes is ended and the process returns to the original process.

[0093] [Charging process] Next, the case where billing is performed will be described. FIG. 8 is a flowchart showing the billing process.

[0094] The CPU 30 starts a predetermined program stored in a predetermined area of the ROM 32, and in accordance with the program, executes the billing process shown in the flowchart of Fig. 8. The billing process is executed at predetermined billing times (for example, on a predetermined day of each month), and when executed by the CPU 30, the process first proceeds to step S250 as shown in Fig. 8.

[0095] In step S250, the user ID and billing setting information corresponding to the contract ID to be charged are searched from the contract table 408, and the process proceeds to step S252, where the billing amount for the user associated with the retrieved user ID is calculated based on the retrieved billing setting information, and the process proceeds to step S254.

[0096] In step S254, payment processing is carried out based on the calculated charge amount, and the series of processing steps is terminated.

[0097] Next, the effects of this embodiment will be described. In this embodiment, application information for a material supply service is received from the user terminal 200, and information regarding the desired material and the user is registered in tables 408 and 410 based on the received application information. Based on the information in tables 408 and 410, reservation right information regarding a reservation right that reserves the EC operator to supply the desired material to the user in the event of a disaster is registered in reservation right table 412. Billing processing is performed based on the information in table 408, and reservation right exercise information is sent to the EC operator terminal 210 based on the information in reservation right table 412.

[0098] This allows service providers to manage reservation rights and not have to hold inventory of supplies. Users also do not have to hold inventory of supplies and can receive supplies relatively reliably in the event of a disaster.

[0099] Furthermore, in this embodiment, one or more EC businesses that meet the conditions regarding the desired material and its quantity, price, quality and other details, EC business, supply time, supply location or supply priority are selected.

[0100] This allows you to select e-commerce businesses that meet your criteria. Furthermore, in this embodiment, a material set consisting of multiple materials that meets the user's needs is estimated based on the user's attribute information, and one or more EC businesses that can supply the estimated material set are selected.

[0101] This allows users to select an e-commerce business that can supply a set of supplies that meets their needs.

[0102] Furthermore, in this embodiment, the optimal delivery route, delivery means, or delivery timing is estimated based on the provision condition information and the provided material information, and one or more EC businesses are selected based on the estimation results.

[0103] This allows the selection of an EC business operator that will provide the optimal delivery route, delivery means, or delivery timing.

[0104] Furthermore, in this embodiment, users who require priority delivery in the event of a disaster are estimated based on user attribute information, and reservation right exercise information requesting priority delivery of supplies is sent to the estimated users.

[0105] This will make it easier for supplies to be delivered on a priority basis to users who need priority delivery in the event of a disaster.

[0106] Furthermore, in this embodiment, supplies with high urgency in the event of a disaster are estimated based on the damage information, and reservation right exercise information is transmitted requesting that the estimated supplies be delivered with priority.

[0107] This will make it easier for urgent supplies to be delivered on a priority basis in the event of a disaster. In this embodiment, the EC business operator terminal 210 corresponds to the supplier terminal of invention 1, tables 408 and 410 correspond to the contract information storage means of invention 1 or 2, reservation right table 412 corresponds to the reservation right information storage means of invention 1, and step S150 corresponds to the application request receiving means of invention 1. Also, steps S152 and S166 correspond to the contract information registration means of invention 1, steps S160 and S162 correspond to the reservation right setting means of inventions 1 to 5, step S164 corresponds to the reservation right information registration means of invention 1, and steps S202 and S204 correspond to the supply request sending means of invention 1, 6 or 7.

[0108] In this embodiment, steps S250 to S254 correspond to the billing processing means of the first aspect.

[0109] [Modification] In the above embodiment and its variations, the reservation right is set after the contract for the material supply service is concluded, but this is not limited to this. The reservation right can be set and held in advance, and the reservation right held for the provision of the material supply service can be assigned to a user. For example, the following configuration can be adopted.

[0110] The first configuration selects one of a plurality of reservation right information held for the provision of material supply services based on the information in tables 408 and 410, and assigns the selected reservation right information to the user.

[0111] The second configuration selects one or more reservation right information items that meet the conditions regarding the desired material and its quantity, price, quality and other details, supplier, supply time, supply location, or supply priority in the first configuration, thereby making it possible to select reservation right information items that meet the conditions.

[0112] The third configuration is the same as the first configuration, but estimates a material set consisting of multiple materials that meets the user's needs based on the user's attribute information, and selects one or more reservation right information that can supply the estimated material set. This makes it possible to select reservation right information that can supply a material set that meets the user's needs.

[0113] The fourth configuration is the first configuration, in which the optimal delivery route, delivery means, or delivery timing is estimated based on the provision condition information and the provided material information, and one or more reservation right information are selected based on the estimation result, thereby making it possible to select reservation right information that will result in the optimal delivery route, delivery means, or delivery timing.

[0114] Furthermore, in the above embodiment and its variations, the generation AI server 120 may be configured with the functions 56 to 66 integrated as in the above embodiment, or some of the functions may be configured by a separate server or the like.

[0115] Furthermore, in the above embodiment and its modifications, the system is realized as a network system, but the present invention is not limited to this and can be realized as a single device or application.

[0116] Furthermore, in the above embodiment and its modifications, the case where the present invention is applied to a network system consisting of the Internet 199 has been described, but the present invention is not limited to this, and may be applied, for example, to a so-called intranet that communicates using the same method as the Internet 199. Of course, the present invention is not limited to a network that communicates using the same method as the Internet 199, and may be applied to a network of any communication method.

[0117] Furthermore, in the above embodiment and its variants, the processes shown in the flowcharts of Figures 5 to 8 are executed by executing a program that is pre-stored in ROM 32, but this is not limiting, and the program showing these procedures may be read into RAM 34 from a storage medium on which the program is stored and executed.

[0118] In the above embodiment and its modifications, the present invention is applied to a case where a material supply service is provided to users in cooperation with an e-commerce business operator, but the present invention is not limited to this and can be applied to other cases without departing from the spirit of the present invention. For example, the following configuration can be adopted.

[0119] 1. Ensuring transparency and reliability through blockchain Information such as reservation rights contract details, goods tracking information, and delivery status will be recorded on the blockchain. This will prevent information tampering and ensure transparency and reliability. Users can check the information recorded on the blockchain on their smartphones and wait for the arrival of goods with peace of mind.

[0120] 2. System for quickly delivering supplies in the event of a disaster 2-1. Automatic ordering and pre-sorting based on disaster predictions Data such as weather, earthquake, and river information is collected and analyzed in real time to predict areas where a disaster is likely to occur. Based on the prediction, the generation AI server 120 automatically calculates the necessary supplies and quantities and places orders with e-commerce businesses in the target areas. The e-commerce businesses then sort the ordered supplies in advance by destination area and collect them at distribution centers. This allows for rapid delivery to begin as soon as a disaster occurs.

[0121] 2-2. Automatic optimization of delivery routes according to disaster conditions Information on road flooding, collapse, traffic congestion, etc. is collected in real time, and the generation AI server 120 automatically calculates the optimal delivery route. Depending on changes to the delivery route, the system automatically switches between delivery methods such as delivery trucks, drones, and automated delivery robots. Delivery status is tracked in real time, and an alternative route is automatically calculated if a delivery delay occurs.

[0122] 3. A system for obtaining supplies of consistent quality 3-1. Reservation rights with quality guarantee When a service provider enters into a reservation agreement with an e-commerce operator, it specifies in detail the quality standards for the goods (such as best-before date, shelf life, and storage conditions). The e-commerce operator registers only goods that meet the quality standards in a database and provides a quality guarantee at the time of the contract. In the event of a disaster, the service provider refers to the database, prioritizes goods that meet the quality standards, and issues instructions for delivery.

[0123] 3-2. Quality control and traceability using IoT (Internet of Things) sensors IoT sensors will be installed in storage locations and along delivery routes to collect and record information on temperature, humidity, shock, and other factors in real time. Blockchain will also be used to ensure traceability from production to delivery. Users can check the quality of their goods on their smartphones, allowing them to receive them with peace of mind.

[0124] 3-3. Quality prediction and automatic replacement using AI Data such as the storage status of supplies, delivery status, and weather information is registered in the RDS54, and the generation AI server 120 predicts deterioration in the quality of supplies. Based on the prediction, supplies approaching their expiration date or supplies at risk of quality deterioration are automatically detected and replaced with new supplies. This ensures that supplies of a consistent quality can always be secured and provided to users in the event of a disaster.

[0125] 3-4. User-participatory quality feedback A system will be established that allows users to provide feedback on the quality of the goods they receive via smartphone applications, etc. Feedback information will be stored in a database and used to improve and evaluate the quality of e-commerce businesses. E-commerce businesses with high quality ratings will be given priority in terms of reservation rights.

[0126] 4. How to purchase supplies cheaply 4-1. Introduction of dynamic pricing Data such as price information, inventory status, and delivery status from multiple e-commerce businesses is collected and analyzed in real time, and dynamic pricing is implemented by the generation AI server 120. The generation AI server 120 calculates the optimal purchase price by taking into account the balance between supply and demand, price fluctuations of competing e-commerce businesses, and other factors.

[0127] 4-2. Utilizing volume discounts By jointly signing reservation rights contracts with multiple companies and organizations and purchasing supplies in bulk, volume discounts can be applied. In addition, joint purchasing groups can be organized for each region to efficiently purchase supplies tailored to the characteristics of each region.

[0128] 4-3. Supply Chain Optimization We will reduce logistics costs by optimizing warehouse locations, distribution center locations, delivery routes, etc. for e-commerce operators.

[0129] 4-4. Price negotiations through long-term contracts and advance purchases We will enter into long-term reservation rights with e-commerce businesses to ensure a stable supply of supplies and negotiate prices. By purchasing necessary supplies in advance before a disaster occurs, we can avoid the risk of price fluctuations and purchase them at discounted prices. We will also utilize clearance items and discounted products from e-commerce businesses to secure high-quality supplies at low prices. [Explanation of symbols]

[0130] 100...material supply support server, 30...CPU, 32...ROM, 34...RAM, 38...I / F, 39...bus, 40...input device, 42...storage device, 44...display device, 120...generation AI server, 50...basic model, 52...basic model control unit, 54...RDS, 56, 64...request receiving unit, 58...prompt generating unit, 60...prompt processing unit, 62...answer information sending unit, 66...reference information registration unit, 200...user terminal, 210...EC business operator terminal, 199...Internet, 400...user table, 402...EC business operator table, 404...provision condition table, 406...provided material table, 408...contract table, 410...material list table, 412...reservation right table

Claims

1. A system for supporting the supply of supplies in the event of a disaster, which is communicably connected to a user terminal of a user who uses a service for supplying supplies in the event of a disaster and a supplier terminal of a supplier that supplies supplies, application request receiving means for receiving an application request for the service from the user terminal; a contract information registration means for registering in a contract information storage means contract information including desired supplies that a user related to an application request received by the application request receiving means desires to be supplied in the event of a disaster and information about the user; a reservation right setting means for setting a reservation right for the supplier to reserve the supply of the desired material to the user in the event of a disaster based on the contract information in the contract information storage means; a reservation right information registering means for registering reservation right information relating to the reservation right set by said reservation right setting means in a reservation right information storage means; a billing processing means for performing a billing process on the user based on the contract information stored in the contract information storage means; a supply request transmitting means for transmitting a supply request to the supplier terminal to supply materials in the event of a disaster based on the reservation right information in the reservation right information storage means.

2. In claim 1, A material supply support system characterized in that the reservation right setting means selects one of the multiple suppliers based on the contract information in the contract information storage means, and sets a reservation right to reserve the selected supplier to supply the desired material to the user.

3. In claim 2, The contract information includes the desired materials and their quantity, price, quality and other details, supplier, supply time, supply location or supply priority conditions, The material supply support system is characterized in that the reservation right setting means selects one or more suppliers that meet the conditions related to the contract information.

4. In claim 2, A material supply support system characterized in that the reservation right setting means estimates a material set consisting of multiple materials that meets the needs of the user based on attribute information regarding the user's attributes, and selects one or more suppliers that can supply the estimated material set.

5. In claim 2, The reservation right setting means estimates the optimal delivery route, delivery means or delivery timing based on provision condition information regarding the provision conditions of the materials provided by the supplier and provision material information regarding the materials that the supplier can provide, and selects one or more suppliers based on the estimation results.

6. In claim 1, The supply request sending means is characterized in that it estimates users who require priority delivery in the event of a disaster based on attribute information regarding the user's attributes, and sends the supply request requesting priority delivery of supplies to the estimated users.

7. In claim 1, The supply request sending means is characterized in that it estimates the supplies that are most urgent in the event of a disaster based on disaster information, and sends the supply request requesting that the estimated supplies be delivered as a priority.

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