Management system and management method

Abstract

A management system (10) comprises a management device (400) and a terminal device (300) held by a maintenance member, the management device comprising a selection unit (420) that selects the destination of distribution of maintenance-required information on the basis of the position of a maintenance-required mobile object (100A) and the position of a maintenance member, the terminal device (300) comprising a display control unit (330) that displays information indicating maintenance work, a reception unit (315) that receives input of an acceptance operation, and an acceptance information supply unit (320) that supplies acceptance information to the management device.

Description

[Technical Field]

[0001] The present invention relates to a management system and a management method. [Background technology]

[0002] Japanese Patent Publication No. 2016-12291 discloses a mobile object sharing system that includes multiple bicycles for sharing, multiple bicycle parking areas that can accommodate a specified number of bicycles, and a management device installed in each bicycle parking area. Summary of the Invention

[0003] Recently, there has been a demand for technology that can better manage mobile objects shared by multiple users.

[0004] The present invention aims to solve the above-mentioned problems.

[0005] A management system according to one aspect of the present invention is a management system for managing mobile objects shared by multiple users, and comprises: a terminal device carried by a maintenance member who performs maintenance work on a maintenance-requiring mobile object, which is a mobile object that requires maintenance; and a management device capable of communicating with the terminal device.The management device comprises: a selection unit that selects a recipient of maintenance-requiring information for entrusting the maintenance work on the maintenance-requiring mobile object from among a plurality of pre-registered maintenance members based on the location of the maintenance-requiring mobile object and the location of the maintenance member; and a maintenance-requiring information distribution unit that distributes the maintenance-requiring information to the terminal device carried by the maintenance member selected by the selection unit.The terminal device comprises: a display control unit that displays information indicating the maintenance work on a display unit based on the maintenance-requiring information; a reception unit that accepts a commissioned operation input, which is an input of a commissioned operation by the maintenance member for the maintenance work displayed on the display unit; and an acceptance information supply unit that, when the commissioned operation input is accepted by the reception unit, supplies commissioned information to the management device indicating that the commissioned operation input for the maintenance work has been performed by the maintenance member.

[0006] A management method according to another aspect of the present invention is a management method for managing mobile objects shared by multiple users, and includes the following steps: a selection step in which a management device selects from among multiple pre-registered maintenance members a recipient of maintenance information for entrusting maintenance work on a maintenance-requiring mobile object, which is a mobile object that requires maintenance, based on the location of the maintenance-requiring mobile object and the location of a maintenance member who will perform the maintenance work on the maintenance-requiring mobile object; a distribution step in which the maintenance-requiring information is distributed to a terminal device carried by the maintenance member selected in the selection step; a step in which information indicating the maintenance work is displayed on a display unit provided on the terminal device based on the maintenance-requiring information; a reception step in which an accepted operation input is an input by the maintenance member of an accepted operation for the maintenance work displayed on the display unit; and a step in which, when the accepted operation input is received in the reception step, the terminal device supplies accepted information indicating that the accepted operation input for the maintenance work has been performed by the maintenance member to the management device.

[0007] According to the present invention, it is possible to provide a management system and a management method that can effectively manage a mobile object shared by a plurality of users. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a block diagram illustrating an example of a management system according to one embodiment. [Figure 2A] FIG. 2A is a block diagram illustrating an example of a moving object. [Figure 2B] FIG. 2B is a block diagram illustrating an example of a mobile terminal. [Figure 2C] FIG. 2C is a block diagram illustrating an example of a terminal device. [Figure 2D] FIG. 2D is a block diagram illustrating an example of a management device. [Figure 3]FIG. 3 is a block diagram illustrating an example of a sharing system according to one embodiment. [Figure 4] FIG. 4 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 5] FIG. 5 is a flowchart illustrating the operation of the management system according to one embodiment. [Figure 6] FIG. 6 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 7] FIG. 7 is a block diagram illustrating an example of a mobile communication terminal. [Figure 8] FIG. 8 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 9] FIG. 9 is a flowchart illustrating an example of the operation of the management system according to one embodiment. [Figure 10] FIG. 10 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 11] FIG. 11 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 12] FIG. 12 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 13] FIG. 13 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 14] FIG. 14 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 15] FIG. 15 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 16] FIG. 16 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 17] FIG. 17 is a diagram showing an example of a display screen. [Figure 18] FIG. 18 is a diagram showing an example of a display screen. [Figure 19] FIG. 19 is a diagram showing an example of a display screen. [Figure 20] FIG. 20 is a diagram showing an example of a display screen. [Figure 21] FIG. 21 is a diagram showing an example of a display screen. [Figure 22] FIG. 22 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 23] FIG. 23 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 24] FIG. 24 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 25] FIG. 25 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 26] FIG. 26 is a diagram showing an example of a display screen. [Figure 27] FIG. 27 is a diagram showing an example of a display screen. [Figure 28] FIG. 28 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 29] FIG. 29 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 30] FIG. 30 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 31] FIG. 31 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 32] FIG. 32 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 33] FIG. 33 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 34] FIG. 34 is a diagram showing an example of the layout of service bases. [Figure 35] FIG. 35 is a diagram showing an example of the layout of service bases. [Figure 36] FIG. 36 is a diagram showing an example of the layout of service bases. [Figure 37]FIG. 37 is a diagram showing an example of the layout of service bases. [Figure 38] FIG. 38 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 39] FIG. 39 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 40] FIG. 40 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 41] FIG. 41 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 42] FIG. 42 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 43] FIG. 43 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 44] FIG. 44 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 45] FIG. 45 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 46] FIG. 46 is a flowchart illustrating an example of the operation of a management system according to one embodiment. [Figure 47] FIG. 47 is a diagram showing an example of a display screen. [Figure 48] FIG. 48 is a flowchart illustrating an example of the operation of a management system according to one embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] [One embodiment] A management system and a management method according to an embodiment will be described with reference to the drawings. Fig. 1 is a block diagram showing an example of a management system according to this embodiment. Fig. 2A is a block diagram showing an example of a mobile object. Fig. 2B is a block diagram showing an example of a mobile terminal. Fig. 2C is a block diagram showing an example of a terminal device. Fig. 2D is a block diagram showing an example of a management device. Fig. 3 is a block diagram showing an example of a sharing system according to this embodiment.

[0010] As shown in FIG. 1 , the management system 10 according to the present embodiment may include, but is not limited to, a mobile terminal 200, a terminal device 300, and a management device 400. The management system 10 manages a mobile object 100 shared by multiple users. The management system 10 may also manage maintenance for the mobile object 100. Maintenance may include, but is not limited to, inspection, charging, cleaning, maintenance, transportation, etc. Charging may include, but is not limited to, battery replacement, etc. Maintenance may include, but is not limited to, repair, part replacement, etc. The mobile object 100, the mobile terminal 200, the terminal device 300, and the management device 400 may be connected to a network 24 such as the Internet. The management system 10 manages multiple mobile objects 100, but FIG. 1 illustrates only one mobile object 100 among the multiple mobile objects 100. The management system 10 may include multiple mobile terminals 200, but FIG. 1 illustrates only one mobile terminal 200 among the multiple mobile terminals 200. The management system 10 may include a plurality of terminal devices 300, but FIG. 1 illustrates one terminal device 300 out of the plurality of terminal devices 300.

[0011] 3, a mobile object 100 can be used in a sharing system 12. The mobile object 100 can be rented to each user (consumer) by an operator that operates the sharing system 12 according to this embodiment. The mobile object 100 can also be shared among multiple users.

[0012] The sharing system 12 includes rental ports (stations, cycle ports) 22. The rental ports 22 may be installed by an operator that operates the sharing system 12. Multiple rental ports 22 may be installed in various locations throughout the city. For example, but not limited to, rental ports 22 may be installed near train stations, near major roads, near commercial facilities, etc. Multiple mobile objects 100 may be parked at each rental port 22.

[0013] A user may register as a user in the sharing system 12. User information, which is information about the user, may be registered in the sharing system 12. The user information may include user identification information, which is identification information assigned to the user. The user information may be stored in a user information storage unit 426, described below, provided in the management device 400. The user identification information stored in the management device 400 may also be referred to as registered identification information.

[0014] A user who has registered with the sharing system 12 may apply to use the mobile body 100. That is, the user may make a reservation to use the mobile body 100. After applying to use the mobile body 100, the user may go to a rental port 22 and pick up the mobile body 100. After completing use of the mobile body 100, the user may return the mobile body 100 to the rental port 22. The rental port 22 to which the mobile body 100 is returned may be the rental port 22 that received the mobile body 100, or it may be a rental port 22 different from the rental port 22 that received the mobile body 100.

[0015] The sharing system 12 may include, but is not limited to, a management device 30. The management device 30 may be provided in each rental port 22. The management device 30 may manage the mobile object 100 located at the rental port 22. The management device 30 may be provided with a computer including a processor, memory, an input / output interface, etc. The management device 30 may also be provided with a communication module. The management device 30 may be connected to a network 24 such as the Internet. The management device 30 may control the operation of the port lock mechanism 38. When renting out a mobile object 100, the management device 30 may unlock the port lock mechanism 38 that locked the mobile object 100 for a predetermined period of time. When the mobile object 100 is returned, the management device 30 may lock the mobile object 100 by controlling the port lock mechanism 38. The management device 30 may acquire mobile object information, which is information provided by the mobile object 100 located at the rental port 22. Such mobile body information may include mobile body identification information, which is identification information of the mobile body 100. The mobile body information may also include the remaining capacity (remaining battery power) of the battery 108 provided in the mobile body 100. The management machine 30 may transmit the acquired mobile body information to the management device 400.

[0016] The mobile object 100 can be shared by multiple users. The mobile object 100 can be, for example, an electric bicycle, but is not limited to this.

[0017] 2A, the mobile object 100 may include a calculation unit 102, a storage unit 104, a positioning unit 105, a locking mechanism 106, a battery 108, an information presentation unit 110, an inter-mobile object communication unit 111, and a communication unit 112. The mobile object 100 may also include components other than these components, but a description thereof will be omitted here. As will be described later, a program for causing a computer to execute a management method according to this embodiment may be pre-installed in the mobile object 100.

[0018] The calculation unit 102 may be configured by a processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), etc. In other words, the calculation unit 102 may be configured by processing circuitry.

[0019] The calculation unit 102 may include a control unit 114, a usage restriction information acquisition unit 116, a usage restriction unit 118, a reservation transfer unit 122, a location information acquisition unit 124, an authentication unit 126, and a data acquisition unit 128. The control unit 114 is responsible for overall control of the mobile object 100. The control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be realized by the calculation unit 102 executing a program stored in the memory unit 104.

[0020] At least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field-Programmable Gate Array). Also, at least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the location information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be configured by an electronic circuit including a discrete device.

[0021] The storage unit 104 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory include a random access memory (RAM). Examples of the non-volatile memory include a read only memory (ROM) and a flash memory. Data and the like may be stored in the volatile memory. Programs, tables, maps, and the like may be stored in the non-volatile memory. At least a portion of the storage unit 104 may be included in the processor, integrated circuit, etc. described above.

[0022] The positioning unit 105 may be equipped with a GNSS (Global Navigation Satellite System) sensor. The GNSS sensor may acquire location information indicating the current location of the mobile object 100 using a satellite positioning system. The location information acquired by the positioning unit 105 may be supplied to a location information acquisition unit 124, which will be described later. The location information acquisition unit 124 may acquire the location information supplied from the positioning unit 105. The location information acquisition unit 124 may supply the location information supplied from the positioning unit 105 to the management device 400, etc., via the communication unit 112.

[0023] The locking mechanism 106 can lock and unlock the moving body 100. When the locking mechanism 106 is set to a locked state, the locking mechanism 106 can restrict the rotation of the wheels provided on the moving body 100. On the other hand, when the locking mechanism 106 is set to an unlocked state, the locking mechanism 106 can allow the rotation of the wheels. The locking mechanism 106 can be controlled by a usage restriction unit 118, which will be described later.

[0024] The moving body 100 can perform assisted running or the like by driving a driving source (not shown) using power supplied from the battery 108 or the like. The battery 108 can be provided by, but is not limited to, a business operator that provides the sharing system 12. Replacement of the battery 108 or the like can be performed by, but is not limited to, a maintenance member or the like, which will be described later.

[0025] As described above, the mobile object 100 may be provided with the information presentation unit 110. The information presentation unit 110 is readable by the mobile terminal 200, the terminal device 300, etc. The information presentation unit 110 may present information. More specifically, the information presentation unit 110 may present identification information for identifying the mobile object 100 in which the information presentation unit 110 is provided. The mobile object 100 may be identified based on the identification information presented by the information presentation unit 110. The information presentation unit 110 may be provided, for example, on the body of the mobile object 100, but is not limited to this. The information presentation unit 110 may also be provided in a component provided in the mobile object 100. The information presentation unit 110 may be formed of, for example, a sticker, but is not limited to this. The information presentation unit 110 may be printed on the body of the mobile object 100, etc. Furthermore, the information presentation unit 110 may also be printed on a component provided in the mobile object 100.

[0026] The presented information presented by the information presenting unit 110 may include, for example, the management number of the mobile object 100. For example, text information indicating the management number of the mobile object 100 may be provided in the information presenting unit 110. Furthermore, the information presenting unit 110 may be provided with, for example, a QR code (registered trademark). Such a QR code (registered trademark) may be read by the mobile terminal 200, the terminal device 300, etc.

[0027] The communication unit 112 may perform wireless communication, etc. The communication unit 112 may perform wireless communication via a base station (relay station) 23 and a network 24. The mobile object 100 may access the management device 400, etc. via the communication unit 112 provided in the mobile object 100 and the network 24. The communication unit 112 may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 112 may also perform wireless communication based on the Wi-Fi (registered trademark) standard, etc. The communication unit 112 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited to this.

[0028] The mobile terminal 200 may be carried by a user who uses the sharing system 12. Examples of the mobile terminal 200 include portable electronic devices. Examples of such portable electronic devices include, but are not limited to, smartphones. The mobile terminal 200 may also be a tablet terminal, a wearable terminal, or the like. Application software for using the sharing system 12 may be installed on the mobile terminal 200.

[0029] 2B , mobile terminal 200 may include a calculation unit 202, a storage unit 204, a positioning unit 205, an imaging unit 206, an operation unit 208, a display unit 210, and a communication unit 212. Mobile terminal 200 may further include a speaker (not shown), a microphone (not shown), and the like. Mobile terminal 200 may also include components other than these components, but descriptions thereof will be omitted here. As will be described later, a program for causing a computer to execute a management method according to this embodiment may be pre-installed in mobile terminal 200.

[0030] The calculation unit 202 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 202 may be configured by a processing circuit.

[0031] The calculation unit 202 may include a control unit 214, a reception unit 216, a usage restriction information providing unit 218, a maintenance-required mobile object information providing unit 220, a maintenance-required information providing unit 222, an image acquisition unit 224, a defect content determination unit 225, a display control unit 226, a determination unit 227, and an information providing unit 228. The control unit 214 is responsible for overall control of the mobile terminal 200. The display control unit 226 is responsible for control of the screen display of the display unit 210. The control unit 214, the reception unit 216, the usage restriction information providing unit 218, a maintenance-required mobile object information providing unit 220, a maintenance-required information providing unit 222, an image acquisition unit 224, a defect content determination unit 225, a display control unit 226, a determination unit 227, and an information providing unit 228 may be realized by the calculation unit 202 executing a program stored in the storage unit 204.

[0032] At least a part of the control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required mobile object information providing unit 220, the maintenance-required information providing unit 222, the image acquisition unit 224, the defect content determination unit 225, the display control unit 226, the determination unit 227, and the information providing unit 228 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a part of the control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required mobile object information providing unit 220, the maintenance-required information providing unit 222, the image acquisition unit 224, the defect content determination unit 225, the display control unit 226, the determination unit 227, and the information providing unit 228 may be configured by an electronic circuit including a discrete device.

[0033] The storage unit 204 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory include RAM. Examples of the non-volatile memory include ROM and flash memory. Data and the like may be stored in the volatile memory. Programs, tables, maps, and the like may be stored in the non-volatile memory. At least a portion of the storage unit 204 may be included in the processor, integrated circuit, etc. described above.

[0034] The positioning unit 205 may be equipped with a GNSS sensor. The GNSS sensor may acquire location information indicating the current location of the mobile terminal 200 using a satellite positioning system. The location information acquired by the positioning unit 205 may be supplied to the control unit 214. The control unit 214 may supply the location information supplied from the positioning unit 205 to the management device 400, etc. via the communication unit 212.

[0035] The imaging unit 206, that is, the camera, can take images.

[0036] The operation unit 208 can be used when a user of the mobile terminal 200 operates the mobile terminal 200. The display unit 210 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. The operation unit 208 and the display unit 210 may be configured by a touch panel (not shown) provided with such a display element.

[0037] The communication unit 212 may perform wireless communication, etc. The communication unit 212 may perform wireless communication via the base station 23 and the network 24. The mobile terminal 200 may access the management device 400, etc. via the communication unit 212 provided in the mobile terminal 200 and the network 24. The communication unit 212 may also perform communication using a wireless LAN, for example. More specifically, the communication unit 212 may also perform wireless communication based on the Wi-Fi (registered trademark) standard, etc. The communication unit 212 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited to this.

[0038] The terminal device 300 may be carried by a maintenance member who provides maintenance work. The terminal device 300 may be, for example, a portable electronic device. Such a portable electronic device may be, for example, a smartphone, but is not limited to this. The terminal device 300 may also be a tablet terminal, a wearable terminal, or the like. Application software for the maintenance member may be installed on the terminal device 300.

[0039] 2C , the terminal device 300 may include a calculation unit 302, a storage unit 304, an imaging unit 306, an operation unit 308, a display unit 310, a positioning unit 311, and a communication unit 312. The terminal device 300 may further include a speaker (not shown), a microphone (not shown), and the like. The terminal device 300 may also include components other than these components, but a description thereof will be omitted here. As will be described later, a program for causing a computer to execute a management method according to this embodiment may be pre-installed in the terminal device 300.

[0040] The calculation unit 302 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 302 may be configured by a processing circuit.

[0041] The calculation unit 302 may include a control unit 314, a reception unit 315, a remuneration information input reception unit 316, an input reception unit 317, a completion information reception unit 318, an order information supply unit 320, an image acquisition unit 322, an audio information provision unit 324, a provision unit 326, a maintenance record provision unit 328, a position information acquisition unit 329, a display control unit 330, and a feasibility determination unit 331. The control unit 314 is responsible for overall control of the terminal device 300. The display control unit 330 is responsible for control of the screen display of the display unit 310. The control unit 314, the reception unit 315, the remuneration information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the contract information supply unit 320, the image acquisition unit 322, the audio information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the location information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 can be realized by the calculation unit 302 executing a program stored in the memory unit 304.

[0042] At least a portion of the control unit 314, the reception unit 315, the remuneration information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the contract information supply unit 320, the image acquisition unit 322, the audio information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the position information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a portion of the control unit 314, the reception unit 315, the remuneration information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the contract information supply unit 320, the image acquisition unit 322, the audio information provision unit 324, the provision unit 326, the maintenance record provision unit 328, the position information acquisition unit 329, the display control unit 330, and the feasibility determination unit 331 may be configured by an electronic circuit including a discrete device.

[0043] The storage unit 304 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory include RAM. Examples of the non-volatile memory include ROM and flash memory. Data and the like may be stored in the volatile memory. Programs, tables, maps, and the like may be stored in the non-volatile memory. At least a portion of the storage unit 304 may be included in the processor, integrated circuit, etc. described above.

[0044] The imaging unit 306, ie, the camera, can take images.

[0045] The operation unit 308 can be used when a user of the terminal device 300 operates the terminal device 300. The display unit 310 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. The operation unit 308 and the display unit 310 may be configured by a touch panel (not shown) provided with such a display element.

[0046] The positioning unit 311 may be equipped with a GNSS sensor. The GNSS sensor acquires location information indicating the current location of the terminal device 300 using a satellite positioning system. The location information acquired by the positioning unit 311 is supplied to a location information acquisition unit 329, which will be described later. The location information acquisition unit 329 may acquire the location information supplied from the positioning unit 311. The location information acquisition unit 329 may supply the location information supplied from the positioning unit 311 to the management device 400, etc., via the communication unit 312. The management device 400 may store the location information indicating the current location of the terminal device 300 in a maintenance member information storage unit 432, which will be described later.

[0047] The communication unit 312 may perform wireless communication, etc. The communication unit 312 may perform wireless communication via the base station 23 and the network 24. The terminal device 300 may access the management device 400, etc. via the communication unit 312 provided in the terminal device 300 and the network 24. The communication unit 312 may also perform communication using, for example, a wireless LAN. More specifically, the communication unit 312 may also perform wireless communication based on the Wi-Fi (registered trademark) standard, etc. The communication unit 312 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited to this.

[0048] The management device (management server) 400 may be installed in the management center 29 of the operating company that operates the management system 10, but is not limited to this. As shown in FIG. 2D , the management device 400 may include a calculation unit 402, a storage unit 404, and a communication unit 406. The management device 400 may also include components other than these components, but descriptions thereof will be omitted here. At least a part of the management device 400 may be configured by another server or the like provided outside the management center 29. A program for causing a computer to execute the management method or the like according to this embodiment may be pre-installed in the storage unit 404.

[0049] The calculation unit 402 may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 402 may be configured by a processing circuit.

[0050] The calculation unit 402 may include a control unit 408, a reservation reception unit 410, an estimation unit 412, a maintenance requirement information distribution unit 414, a determination unit 416, a moving object determination unit 417, a notification unit 418, a selection unit 420, a member evaluation unit 422, a processing unit 423, a work status suitability determination unit 424, and a position / posture suitability determination unit 425. The calculation unit 402 may further include a setting unit 440, a determination unit 442, a correction unit 444, an incentive granting unit 445, an acquisition unit 446, a work evaluation unit 448, a work standard generation unit 450, a remuneration determination unit 451, a work standard information provision unit 452, a compensation determination unit 454, and an information provider evaluation unit 456. The control unit 408 controls the entire management device 400. The control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance requirement information distribution unit 414, the determination unit 416, the moving object determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position / posture suitability determination unit 425 can be realized by the calculation unit 402 executing a program stored in the storage unit 404. The setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 can be realized by the calculation unit 402 executing a program stored in the storage unit 404.

[0051] At least a portion of the control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance requirement information distribution unit 414, the determination unit 416, the moving object determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position and posture suitability determination unit 425 may be realized by an integrated circuit such as an ASIC or an FPGA. Also, at least a portion of the setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 may be realized by an integrated circuit such as an ASIC or an FPGA. Furthermore, at least a portion of the control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance requirement information distribution unit 414, the determination unit 416, the moving object determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work state suitability determination unit 424, and the position and posture suitability determination unit 425 may be configured by electronic circuits including discrete devices. At least a portion of the setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the remuneration determination unit 451, the work standard information provision unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 may be configured by electronic circuits including discrete devices.

[0052] The storage unit 404 may include a volatile memory (not shown) and a nonvolatile memory (not shown). Examples of the volatile memory include RAM. Examples of the nonvolatile memory include ROM, flash memory, etc. Data, etc. may be stored in the volatile memory. Programs, tables, maps, etc. may be stored in the nonvolatile memory. At least a portion of the storage unit 404 may be included in a processor, integrated circuit, etc. as described above. The storage unit 404 may further include a hard disk drive (HDD), a solid state drive (SSD), etc.

[0053] The memory unit 404 may be provided with a user information memory unit 426, a mobile object information memory unit 428, a reservation information memory unit 430, a maintenance member information memory unit 432, a work information memory unit 433, a maintenance history memory unit 434, a usage history memory unit 436, and a map information memory unit 438.

[0054] The user information storage unit 426 may store user information, which is information about a user. The user information may include information about the user's name. The user information may also include information about the user's contact information. The contact information may include an address, a telephone number, an email address, etc. As described above, the user information may include user identification information, which is identification information assigned to the user. As described above, the user identification information stored in the user information storage unit 426 may also be referred to as registered identification information. The user information may also include information about maintenance work that the user may perform. The user information may also include information about the user's rating. The user information may also include information about the user's usage history of the vehicle 100. The user information may also include information about the user's characteristics. The information about the user's characteristics may include information about the user's driving characteristics. The driving characteristics may include aggressive driving, etc. Note that the user information is not limited to these.

[0055] The mobile object information storage unit 428 may store mobile object information, which is information about each mobile object 100. The mobile object information may include information indicating the model of the mobile object 100, etc. The mobile object information may also include information indicating the purchase date of the mobile object 100, etc. The mobile object information may also include information indicating the parts attached to the mobile object 100, etc. The mobile object information may also include information indicating options equipped on the mobile object 100, etc. The mobile object information may also include mobile object identification information, which is identification information for the mobile object 100. Examples of the mobile object identification information include the management number of the mobile object 100, etc. The mobile object information may also include information indicating the location of the mobile object 100.

[0056] The mobile object information may include information indicating whether the mobile object 100 corresponds to a maintenance-requiring mobile object 100A (see FIG. 3), which is a mobile object 100 that requires maintenance work. For example, when maintenance-requiring mobile object information indicating that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A is supplied to the management device 400 from the mobile terminal 200 or the like, information indicating this may be stored in the mobile object information storage unit 428. Furthermore, when the estimation unit 412 provided in the management device 400 estimates that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A, information indicating this may be stored in the mobile object information storage unit 428.

[0057] The mobile object information may include fault content information (fault information) indicating the content of a fault occurring in the mobile object 100. The mobile object information may also include information indicating the date and time when the fault content information was obtained. The mobile object information may also include information indicating the history of faults that have occurred in the mobile object 100.

[0058] The mobile object information may include the remaining capacity (remaining battery capacity) of the battery 108 provided in the mobile object 100.

[0059] The mobile body information may include rental port information, which is information about the rental port 22 to which the mobile body 100 is assigned. The rental port information may include the name, management number (identification number), etc. of the rental port 22. The mobile body information may also include the management number, etc. of the port lock mechanism 38 that locks the mobile body 100. The mobile body information may also include information indicating the parts, etc., attached to the mobile body 100. Note that the mobile body information is not limited to these.

[0060] The reservation information storage unit 430 may store usage reservation information, which is information regarding usage reservations for each mobile body 100. The usage reservation information may include reservation information indicating that the mobile body 100 has been reserved. The usage reservation information may also include information indicating that the mobile body 100 has not been reserved. In other words, the usage reservation information may include availability information indicating that the mobile body 100 is an available mobile body 100B (see FIG. 3), which is an available mobile body. The reservation information storage unit 430 may also store usage reservation restriction information, which is information for restricting usage reservations for each mobile body 100. The usage reservation restriction information may include usage reservation cancellation information, which is information indicating the cancellation of a usage reservation for the mobile body 100. The usage reservation restriction information may also include usage reservation frequency restriction information, which is information for restricting the frequency of usage reservations for the mobile body 100. The information for restricting usage reservations may also include usage reservation priority information regarding the priority of usage reservations for the mobile body 100. Note that the usage reservation information is not limited to these.

[0061] The maintenance member information storage unit 432 may register maintenance member information, which is information about maintenance members. A maintenance member provides maintenance work for the maintenance-requiring mobile body 100A. For example, a dealer (bicycle dealer) of the mobile body 100 may be registered as a maintenance member, but this is not limited to this. Various persons who can perform maintenance on the mobile body 100 may be registered as a maintenance member. A maintenance member may be a natural person or a corporation. A maintenance member may be a business or a non-business. A maintenance member may be capable of performing at least one of multiple types of maintenance work. For example, even a person who can only perform inspections may be registered as a maintenance member.

[0062] The maintenance member information may include information about the name of the maintenance member. The maintenance member information may also include information about the maintenance member's contact information. Contact information may include an address, telephone number, email address, etc. The maintenance member information may also include information about the location of the maintenance member. The maintenance member information may also include information indicating whether the maintenance member's store is a fixed store or a mobile store.

[0063] The maintenance member information may include maintenance member identification information, which is identification information given to the maintenance member. The maintenance member identification information may also be referred to as registered member identification information.

[0064] The maintenance member information may include location information indicating the current location of the terminal device 300 possessed by the maintenance member.

[0065] The maintenance member information may include available work information, which is information about maintenance work that the maintenance member can handle.

[0066] The maintenance member information may include information regarding the skills of the maintenance member. The information regarding the skills of the maintenance member may be reported by the maintenance member, but is not limited to this. For example, the skills of the maintenance member may be determined based on the results of maintenance work provided by the maintenance member. For example, the skills of the maintenance member may be determined based on the period until a maintenance work with the same content as the maintenance work performed on a certain mobile body 100 is required again. Furthermore, for example, the skills of the maintenance member may be determined based on the distance traveled by a certain mobile body 100 until a maintenance work with the same content as the maintenance work performed on the certain mobile body 100 is required again.

[0067] The maintenance member information may include remuneration information, which is information regarding the remuneration (labor fee) when the maintenance member performs maintenance work. Such remuneration information may be set for each of multiple types of maintenance work that the maintenance member can provide, but is not limited to this.

[0068] The remuneration for a maintenance task may be calculated by multiplying the time required for the maintenance task by the labor cost per unit of time of the maintenance member. Information indicating the labor cost per unit of time of the maintenance member may be included in the remuneration information. The labor cost per unit of time of the maintenance member may be set based on the skill of the maintenance member.

[0069] The maintenance member information may include member evaluation information. The member evaluation information is information indicating an evaluation of the maintenance member. As will be described later, the member evaluation information may be generated by the member evaluation unit 422 based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member.

[0070] The maintenance member information may include, but is not limited to, information regarding the working hours of the maintenance member. The maintenance member information may also include information regarding the compensation of the maintenance member for various maintenance tasks.

[0071] The work information storage unit 433 stores information indicating appropriate positions and orientations of maintenance members when performing maintenance work, according to the content of the maintenance work. The work information storage unit 433 also stores information indicating appropriate positions and orientations of the maintenance-requiring mobile object 100A when performing maintenance work, according to the content of the maintenance work. The work information storage unit 433 also stores information indicating appropriate positions and orientations of components when performing maintenance work, according to the content of the maintenance work. More specifically, the work information storage unit 433 stores information indicating appropriate positions and orientations of components when performing maintenance work, according to the components used in the maintenance work. In this way, the work information storage unit 433 stores appropriate position and orientation information, which is information indicating appropriate positions and orientations.

[0072] The work information storage unit 433 stores information indicating a storage location for tools used during maintenance work. That is, a storage location for storing tools used during maintenance work is provided near the rental port 22. The work information storage unit 433 stores information indicating this storage location.

[0073] The maintenance history storage unit (maintenance history information storage unit, maintenance history database) 434 may store the maintenance history (maintenance history information) for each mobile body 100. The maintenance history may include information about the person who performed maintenance work on the maintenance-requiring mobile body 100A. The maintenance work may be performed by a maintenance member. The maintenance member may be registered in advance as someone who will perform maintenance work on the maintenance-requiring mobile body 100A (see FIG. 3), which is a mobile body that requires maintenance. Note that the maintenance work may be performed by someone other than the maintenance member. The maintenance history may include information indicating the date and time of the maintenance work performed on the maintenance-requiring mobile body 100A. The maintenance history may also include information indicating the content of the maintenance work performed on the maintenance-requiring mobile body 100A. The maintenance history may also include information about the parts (used parts) attached to the mobile body 100A during the maintenance work on the maintenance-requiring mobile body 100A. The maintenance history may also include information about the time required for the maintenance work on the maintenance-requiring mobile body 100A. The maintenance history may also include information regarding compensation for maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance history may also include matters related to the maintenance, such as handover of information. However, the maintenance history is not limited to these.

[0074] The usage history storage unit (usage history information storage unit, usage history database) 436 may store the usage history (usage history information) of each mobile body 100. The usage history may include information about the user who used the mobile body 100. The usage history may also include information about the usage time, which is the time during which the mobile body 100 was used. The usage history may also include information about the travel distance (usage distance), which is the distance traveled by the mobile body 100. The usage history may also include travel data of the mobile body 100. The travel data may also include information about the route traveled by the mobile body 100 (usage route). The travel data may also include information about the travel speed of the mobile body 100. The travel data may also include information indicating the power load when the mobile body 100 was traveled. The power load may be calculated based on information acquired by a sensor (not shown) or the like provided in the mobile body 100. In this way, the usage history may include the travel history. The usage history and the driving history may be stored separately in the storage unit 404. The usage history may also include information indicating requests from the user regarding maintenance of the moving body 100. The usage history is not limited to these.

[0075] The map information storage unit 438 can store map information.

[0076] The communication unit 406 includes, for example, a communication module (not shown). The communication unit 406 can transmit and receive data via the network 24.

[0077] The management device 400 can function as a host machine of the sharing system 12. The management device 400 can manage multiple registered users. The management device 400 can also manage multiple mobile objects 100. For example, the management device 400 can manage the maintenance of multiple mobile objects 100. The management device 400 can also be realized by multiple computers working together.

[0078] When a user wishes to use the mobile object 100, the user applies for use of the mobile object 100. That is, the user reserves the use of the mobile object 100 in such a case. The reservation for use may be made using the mobile terminal 200 possessed by the user, but is not limited to this. When the reservation for use of the mobile object 100 is made by the user, the management device 400 notifies the user of information regarding the mobile object 100 that the user plans to receive. Such information may include the name of the rental port 22 to which the mobile object 100 is assigned, the management number of the port lock mechanism 38 that locks the mobile object 100, the management number of the mobile object 100, and the like. The management device 400 provides registration identification information to the mobile object 100 that the user plans to receive. The provision of the registration identification information from the management device 400 to the mobile object 100 may be performed via the network 24. The registration identification information may include user identification information, which is information regarding the user who plans to use the mobile object 100. The provision of the registration identification information from the management device 400 to the mobile object 100 can be performed promptly so as to be completed before the user receives the mobile object 100. When the registration identification information is provided from the management device 400 to the mobile object 100, the authentication unit 126 provided in the mobile object 100 stores the registration identification information provided from the management device 400 in the storage unit 104. In this manner, the use of the mobile object 100 is reserved. The registration identification information is provided to the mobile object 100 for which use has been reserved. Whether or not the use of the mobile object 100 has been reserved can be determined by whether or not the registration identification information is stored in the storage unit 104, but is not limited to this.

[0079] A user who rents the mobile object 100 performs authentication processing using the mobile terminal 200. During the authentication processing, information about the user may be provided from the mobile terminal 200 to the mobile object 100. The information about the user may include user identification information about the user. The authentication unit 126 determines whether the user identification information provided by the mobile terminal 200 matches the registered identification information provided by the management device 400. If the user identification information provided by the mobile terminal 200 matches the registered identification information provided by the management device 400, the authentication unit 126 may authenticate the user. That is, the authentication unit 126 may authenticate the user who performed the authentication processing using the mobile terminal 200 as a user authorized to use the mobile object 100. When the authentication unit 126 has not yet authenticated the user, the control unit 114 controls the locking mechanism 106 to enter a locked state. When the authentication unit 126 has authenticated the user, the control unit 114 controls the locking mechanism 106 to enter an unlocked state. In this way, the mobile terminal 200 can be used to lock and unlock the door.

[0080] A user may discover a defect in the mobile object 100 that the user has rented. That is, the user may discover a maintenance-requiring mobile object 100A (see FIG. 3 ), which is a mobile object that requires maintenance. If it is desirable to restrict the use of the maintenance-requiring mobile object 100A, the user may use the mobile terminal 200 possessed by the user to perform a process for restricting the use of the maintenance-requiring mobile object 100A.

[0081] As described above, the mobile terminal 200 may be provided with a receiving unit 216. The receiving unit 216 may receive input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. The maintenance-requiring mobile object information may include the management number of the maintenance-requiring mobile object 100A, etc. The maintenance-requiring mobile object information may also include defect content information indicating the content of a defect occurring in the maintenance-requiring mobile object 100A. The input of maintenance-requiring mobile object information may be received as follows. That is, the display control unit 226 provided in the mobile terminal 200 displays an input screen for inputting maintenance-requiring mobile object information on the display unit 210 provided in the mobile terminal 200. The maintenance-requiring mobile object information may be input by the user on the input screen. The maintenance-requiring mobile object information input in this manner may be received by the receiving unit 216.

[0082] As described above, the mobile terminal 200 may be provided with a usage restriction information providing unit 218. When maintenance-requiring mobile object information is accepted by the accepting unit 216, the usage restriction information providing unit 218 may supply usage restriction information for restricting the use of the maintenance-requiring mobile object 100A. More specifically, the usage restriction information providing unit 218 may supply the maintenance-requiring mobile object 100A with usage restriction information for restricting the use of the maintenance-requiring mobile object 100A.

[0083] As described above, the mobile object 100 may be provided with the usage restriction information acquisition unit 116. The usage restriction information acquisition unit 116 may acquire the usage restriction information supplied from the mobile terminal 200.

[0084] As described above, the mobile object 100 may be equipped with a usage restriction unit 118. When usage restriction information is acquired by the usage restriction information acquisition unit 116, the usage restriction unit 118 may restrict the use of the maintenance-requiring mobile object 100A. The usage restriction unit 118 may restrict the use of the maintenance-requiring mobile object 100A by setting the locking mechanism 106 provided in the mobile object 100 to a locked state. When the use of the maintenance-requiring mobile object 100A is restricted, the maintenance-requiring mobile object 100A becomes as follows. That is, in such a case, even if the user identification information provided from the mobile terminal 200 matches the registered identification information stored in the memory unit 104 provided in the mobile object 100, the maintenance-requiring mobile object 100A cannot be used by the user. That is, in such a case, the authentication unit 126 provided in the maintenance-requiring mobile object 100A does not authenticate the user who made the reservation to use the maintenance-requiring mobile object 100A, even if the user performs an authentication process. According to this embodiment, the use of the maintenance-requiring moving object 100A can be restricted, and therefore the maintenance-requiring moving object 100A can be prevented from being used by a user.

[0085] FIG. 4 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0086] In step S1, the receiving unit 216 provided in the mobile terminal 200 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S2.

[0087] In step S2, the usage restriction information providing unit 218 included in the mobile terminal 200 supplies the usage restriction information to the mobile object 100. The usage restriction information acquiring unit 116 included in the mobile object 100 acquires the usage restriction information supplied from the mobile terminal 200. After that, the process proceeds to step S3.

[0088] In step S3, the usage restriction unit 118 provided in the mobile object 100 restricts the usage of the mobile object 100. In this way, the processing shown in FIG.

[0089] Use of the maintenance-requiring mobile object 100A may be restricted by setting the port lock mechanism 38 to a locked state. The locking of the port lock mechanism 38 is controlled by the management machine 30. When use of the maintenance-requiring mobile object 100A is restricted by setting the port lock mechanism 38 to a locked state, information for setting the port lock mechanism 38 to a locked state may be supplied to the management machine 30, for example, via the management device 400. Information for setting the port lock mechanism 38 to a locked state may be supplied to the management machine 30 from the mobile terminal 200.

[0090] As described above, the mobile terminal 200 may be provided with the maintenance-requiring mobile object information providing unit 220. When the maintenance-requiring mobile object information is received by the receiving unit 216, the maintenance-requiring mobile object information providing unit 220 may provide the maintenance-requiring mobile object information to the management device 400. As described above, the storage unit 404 provided in the management device 400 may be provided with a mobile object information storage unit 428. The mobile object information storage unit 428 may store information about each mobile object 100. When maintenance-requiring mobile object information indicating that one mobile object 100 corresponds to the maintenance-requiring mobile object 100A is provided from the mobile terminal 200 to the management device 400, the control unit 408 performs the following processing. That is, in this case, the control unit 408 stores the maintenance-requiring mobile object information in the mobile object information storage unit 428 as information about the one mobile object 100.

[0091] As described above, the management device 400 may be provided with a reservation reception unit 410. The reservation reception unit 410 may receive reservations for use of the mobile body 100. As described above, the memory unit 404 provided in the management device 400 may be provided with a reservation information memory unit 430. The reservation information memory unit 430 may store information regarding reservations for use of each mobile body 100. The reservation information memory unit 430 may also store information for restricting reservations for use of each mobile body 100. The reservation reception unit 410 may restrict reservations for use of the mobile body 100 corresponding to the maintenance-required mobile body information based on the maintenance-required mobile body information. Examples of restrictions on reservations may include, but are not limited to, canceling reservations. Restrictions on reservations may also include restricting the frequency of reservations. In this way, according to this embodiment, reservations for use of the maintenance-required mobile body 100A may be appropriately restricted.

[0092] FIG. 5 is a flowchart showing the operation of the management system according to this embodiment.

[0093] In step S11, the receiving unit 216 included in the mobile terminal 200 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S12.

[0094] In step S12, the maintenance-requiring mobile object information providing unit 220 provided in the mobile terminal 200 provides the maintenance-requiring mobile object information to the management device 400. After that, the process proceeds to step S13.

[0095] In step S13, the reservation acceptance unit 410 provided in the management device 400 restricts the reservation for use of the mobile object 100. In this way, the processing shown in FIG.

[0096] As described above, the mobile body 100 is equipped with the mobile-to-mobile communication unit 111. The mobile-to-mobile communication unit 111 can perform mobile-to-mobile communication with other mobile bodies 100 located within the communication range of the mobile-to-mobile communication unit 111. The communication range of the mobile-to-mobile communication unit 111 is, for example, a range with a radius of about 300 meters centered on the mobile-to-mobile communication unit 111, but is not limited to this. The mobile-to-mobile communication unit 111 can only communicate with other mobile bodies 100 located within the communication range. The mobile-to-mobile communication unit 111 cannot communicate with other mobile bodies 100 located outside the communication range. Therefore, by using such mobile-to-mobile communication, communication can be selectively performed only with mobile bodies 100 located within the communication range of the mobile-to-mobile communication unit 111.

[0097] As described above, the mobile body 100 is provided with a reservation transfer unit 122. When the usage restriction information is acquired by the usage restriction information acquisition unit 116, the reservation transfer unit 122 can transfer a usage reservation to another mobile body 100 that is available, that is, an available mobile body 100B. The transfer of a usage reservation can be performed, for example, as follows. That is, the reservation transfer unit 122 provided in the mobile body 100 inquires of the other mobile body 100 whether or not a usage reservation has been made for the other mobile body 100. If a usage reservation has been made for the other mobile body 100, the reservation transfer unit 122 further inquires of the other mobile body 100. If the inquired other mobile body 100 has not yet been reserved for usage, the reservation can be transferred to the other mobile body 100. That is, if the inquired other mobile body 100 is an available mobile body 100B, the reservation transfer unit 122 transfers the usage reservation to the available mobile body 100B. In this way, according to this embodiment, the use reservation can be transferred to the available mobile object 100B located within the communication range of the inter-mobile object communication unit 111.

[0098] As described above, when a usage reservation is accepted by the management device 400, the management device 400 provides registration identification information, etc. to the mobile body 100 for which the usage reservation has been made. In contrast, when a usage reservation is transferred by the reservation transfer unit 122 provided in the maintenance-required mobile body 100A, the reservation transfer unit 122 provided in the maintenance-required mobile body 100A provides the registration identification information, etc. to the available mobile body 100B. When the registration identification information, etc. is provided from the maintenance-required mobile body 100A to the available mobile body 100B, the authentication unit 126 provided in the available mobile body 100B performs the following processing. That is, in this case, the authentication unit 126 provided in the available mobile body 100B stores the registration identification information provided from the maintenance-required mobile body 100A in the memory unit 104 provided in the available mobile body 100B. In this way, the transfer of the usage reservation from the maintenance-required mobile body 100A to the available mobile body 100B can be performed using mobile-to-mobile communication.

[0099] FIG. 6 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0100] In step S21, the usage restriction information acquisition unit 116 provided in the mobile unit 100 acquires usage restriction information. After that, the process proceeds to step S22.

[0101] In step S22, the inter-mobile unit communication unit 111 provided in the mobile unit 100 communicates with another mobile unit 100. That is, the inter-mobile unit communication unit 111 provided in the maintenance-requiring mobile unit 100A communicates with another mobile unit 100. If an available mobile unit 100B is present within the communication range of the inter-mobile unit communication unit 111 (YES in step S23), the process proceeds to step S24. If an available mobile unit 100B is not present within the communication range of the inter-mobile unit communication unit 111 (NO in step S23), the process shown in FIG. 6 is completed.

[0102] In step S24, the reservation transfer unit 122 provided in the maintenance-requiring mobile object 100A transfers the utilization reservation to the available mobile object 100B, thus completing the processing shown in FIG.

[0103] The inter-mobile body communication using the inter-mobile body communication unit 111 may be used as follows. That is, one mobile body 100 supplies information about the one mobile body 100 to another mobile body 100 through inter-mobile body communication. The other mobile body 100 that receives the information about the one mobile body 100 through inter-mobile body communication supplies the information about the one mobile body 100 to the management device 400 using the communication unit 112. In this way, the information about the one mobile body 100 can be supplied to the management device 400 via the other mobile body 100. Using such a method is useful in cases where the one mobile body 100 cannot communicate using the communication unit 112, for example.

[0104] The provision of the maintenance-requiring mobile object information may be performed by a user of sharing system 12, or by a person other than a user of sharing system 12. Fig. 7 is a block diagram showing an example of a mobile communication terminal. Fig. 7 shows an example of a mobile communication terminal possessed by a person who is not a user of sharing system 12.

[0105] Mobile communication terminal 200A is a terminal owned by a person who is not a user of sharing system 12. Examples of mobile communication terminal 200A include portable electronic devices. Examples of such portable electronic devices include, but are not limited to, smartphones. Mobile communication terminal 200A may also be a tablet terminal, a wearable terminal, or the like. Application software for using sharing system 12 is not installed on mobile communication terminal 200A.

[0106] Mobile communication terminal 200A may include calculation unit 202A, storage unit 204A, imaging unit 206A, operation unit 208A, display unit 210A, and communication unit 212A. Mobile communication terminal 200A may further include a speaker (not shown), a microphone (not shown), etc. Mobile communication terminal 200A may also include components other than these components, but descriptions of these components will be omitted here.

[0107] The calculation unit 202A may be configured by a processor such as a CPU, a GPU, etc. That is, the calculation unit 202A may be configured by a processing circuit.

[0108] The calculation unit 202A may include a control unit 214A and a display control unit 226A. The control unit 214A is responsible for overall control of the mobile communication terminal 200A. The display control unit 226A is responsible for control of the screen display of the display unit 210A. The control unit 214A and the display control unit 226A may be realized by the calculation unit 202A executing a program stored in the storage unit 204A.

[0109] At least a part of the control unit 214A and the display control unit 226A may be realized by an integrated circuit such as an ASIC, an FPGA, etc. Also, at least a part of the control unit 214A and the display control unit 226A may be configured by an electronic circuit including a discrete device.

[0110] The storage unit 204A may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory include RAM. Examples of the non-volatile memory include ROM, flash memory, etc. Data, etc. may be stored in the volatile memory. Programs, tables, maps, etc. may be stored in the non-volatile memory. At least a portion of the storage unit 204A may be included in the processor, integrated circuit, etc. described above.

[0111] The imaging unit 206A, ie, the camera, can capture images.

[0112] Operation unit 208A can be used by a user of mobile communication terminal 200A when operating mobile communication terminal 200A. Display unit 210A is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. Operation unit 208A and display unit 210A may be configured by a touch panel (not shown) provided with such a display element.

[0113] The communication unit 212A may perform wireless communication, etc. The communication unit 212A may perform wireless communication via the base station 23 and the network 24. The mobile communication terminal 200A may access the management device 400, etc. via the communication unit 212A provided in the mobile communication terminal 200A and the network 24. The communication unit 212A may also perform communication using a wireless LAN, for example. More specifically, the communication unit 212A may also perform wireless communication based on the Wi-Fi (registered trademark) standard, etc. The communication unit 212A may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module compatible with the Bluetooth (registered trademark) standard may be used, but is not limited to this.

[0114] As described above, the owner of mobile communication terminal 200A is not a user of sharing system 12. Therefore, a program for causing a computer to execute the management method and the like according to this embodiment is not installed in mobile communication terminal 200A. Therefore, it is preferable that information for establishing communication between mobile communication terminal 200A and management device 400 is provided to mobile communication terminal 200A. The information for establishing communication between mobile communication terminal 200A and management device 400 may be provided by, for example, information presentation unit 110 provided in mobile object 100, but is not limited to this.

[0115] As described above, information presenter 110 may be provided with, for example, a QR code (registered trademark). The QR code (registered trademark) may provide information for establishing communication between mobile communication terminal 200A and management device 400. For example, information indicating the URL of management device 400 may be presented by the QR code (registered trademark). The QR code (registered trademark) may be captured by imaging unit 206A included in mobile communication terminal 200A. Control unit 214A included in mobile communication terminal 200A analyzes the presentation information included in the image acquired by imaging unit 206A. As described above, information indicating the URL of management device 400 may be presented by the QR code (registered trademark). Control unit 214A may acquire information related to the URL of management device 400 in this manner. Control unit 214A accesses management device 400 based on the information acquired in this manner. In this manner, communication may be established between mobile communication terminal 200A and management device 400.

[0116] When communication is established between mobile communication terminal 200A and management device 400, an input screen for inputting maintenance-requiring mobile object information is displayed on display unit 210A provided on mobile communication terminal 200A. The owner of mobile communication terminal 200A inputs maintenance-requiring mobile object information by performing an input operation on the input screen. The maintenance-requiring mobile object information input in this manner is provided from mobile communication terminal 200A to management device 400. In this way, according to the present embodiment, maintenance-requiring mobile object information can be quickly provided to management device 400 even if application software for using sharing system 12 is not installed on mobile communication terminal 200A.

[0117] FIG. 8 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0118] In step S31, the mobile communication terminal 200A reads the presentation information presented by the information presentation unit 110. After that, the process proceeds to step S32.

[0119] In step S32, mobile communication terminal 200A accesses management device 400. After that, the process proceeds to step S33.

[0120] In step S33, communication is established between mobile communication terminal 200A and management device 400. After that, the process proceeds to step S34.

[0121] In step S34, the owner of the mobile communication terminal 200A inputs maintenance-requiring mobile object information, after which the process proceeds to step S35.

[0122] In step S35, mobile communication terminal 200A provides the maintenance-requiring mobile object information to management device 400. In this way, the processing shown in FIG.

[0123] As described above, the maintenance-requiring mobile object 100A can be discovered by a user or the like, and whether or not the mobile object 100 has reached the maintenance-requiring mobile object 100A can be estimated by the management device 400. As described above, the management device 400 can be provided with an estimation unit 412. The estimation unit 412 can estimate whether or not each mobile object 100 has reached the maintenance-requiring mobile object 100A based on the maintenance history, usage history, etc., of each mobile object 100. For example, if the elapsed time since a comprehensive inspection of the mobile object 100 has reached a predetermined period, the estimation unit 412 can estimate that the mobile object 100 is a maintenance-requiring mobile object 100A. Furthermore, for example, if the mileage of the mobile body 100 since the installation of a consumable part such as brake pads on the mobile body 100 reaches the serviceable mileage of the consumable part, the estimation unit 412 may estimate that the mobile body 100 corresponds to a maintenance-requiring mobile body 100A. The estimation unit 412 may also estimate the deterioration state of the battery 108 based on the above-mentioned driving data acquired when the mobile body 100 is used. As described above, the driving data may be stored in the usage history storage unit 436. The estimation unit 412 may estimate the remaining capacity of the battery 108 provided in the mobile body 100 based on the driving data. The estimation unit 412 may also estimate the deterioration state of the battery 108 provided in the mobile body 100 based on the driving data. The estimation unit 412 may estimate the deterioration state of the battery 108 based on a battery deterioration model acquired in advance, but is not limited to this. The reservation receiving unit 410 provided in the management device 400 restricts reservations for use of a mobile body 100 that has been estimated by the estimation unit 412 to have reached the level of a maintenance-requiring mobile body 100A. According to this embodiment, reservations for use of a mobile body 100 that has been estimated to have reached the level of a maintenance-requiring mobile body 100A can be restricted, thereby more effectively preventing a defective mobile body 100 from being used by a user.

[0124] FIG. 9 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0125] In step S41, the estimation unit 412 provided in the management device 400 estimates whether or not each of the moving bodies 100 has become a maintenance-requiring moving body 100A. After that, the process proceeds to step S42.

[0126] In step S42, the reservation receiving unit 410 restricts the reservation of use of the mobile object 100 that has been estimated by the estimation unit 412 to have become a maintenance-requiring mobile object 100A. In this way, the processing shown in FIG. 9 is completed.

[0127] As described above, management device 400 may be provided with maintenance-required information distribution unit 414. When maintenance-required mobile object information is supplied from mobile terminal 200 to management device 400, maintenance-required information distribution unit 414 distributes the maintenance-required information to a maintenance member for outsourcing maintenance work on maintenance-required mobile object 100A. In other words, maintenance-required information distribution unit 414 distributes the maintenance-required information to a maintenance member for inquiring about undertaking maintenance work.

[0128] The maintenance-requiring information may include information about the maintenance-requiring mobile body 100A. The information about the maintenance-requiring mobile body 100A may include mobile body identification information for the maintenance-requiring mobile body 100A. The information about the maintenance-requiring mobile body 100A may also include information indicating the location of the maintenance-requiring mobile body 100A. The information about the maintenance-requiring mobile body 100A may also include information indicating maintenance work required for the maintenance-requiring mobile body 100A. The information about the maintenance-requiring mobile body 100A may also include defect content information indicating the content of a defect occurring in the maintenance-requiring mobile body 100A.

[0129] FIG. 10 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0130] In step S51, mobile terminal 200 provides maintenance-requiring mobile object information to management device 400. After that, the process proceeds to step S52.

[0131] In step S52, the maintenance-required information distribution unit 414 included in the management device 400 distributes the maintenance-required information for entrusting maintenance work on the maintenance-required mobile object 100A to the maintenance members. In this way, the processing shown in FIG. 10 is completed.

[0132] As described above, management device 400 may be provided with determination unit 416. Determination unit 416 may determine, based on maintenance member information, whether or not the owner of mobile terminal 200 that provided management device 400 with maintenance mobile object information is capable of performing maintenance work on maintenance-requiring mobile object 100A.

[0133] If the determination unit 416 determines that the owner of the mobile terminal 200 is unable to perform maintenance work on the maintenance-requiring mobile object 100A, the maintenance-requiring information distribution unit 414 performs the following process: That is, in this case, the maintenance-requiring information distribution unit 414 distributes the maintenance-requiring information to the terminal device 300 carried by a maintenance member who is able to perform maintenance work on the maintenance-requiring mobile object 100A.

[0134] FIG. 11 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0135] In step S61, the determination unit 416 provided in the management device 400 performs the following process. That is, the determination unit 416 determines whether the owner of the mobile terminal 200 that provided the maintenance mobile object information to the management device 400 is capable of performing maintenance work on the maintenance-requiring mobile object 100A, based on the maintenance member information. If the determination unit 416 determines that the owner of the mobile terminal 200 is not capable of performing the maintenance work (YES in step S61), the process proceeds to step S62. If the determination unit 416 determines that the owner of the mobile terminal 200 is capable of performing the maintenance work (NO in step S61), the process proceeds to step S63.

[0136] In step S62, the maintenance-required information distribution unit 414 provided in the management device 400 distributes the maintenance-required information to the terminal devices 300 carried by the maintenance members who can perform maintenance work on the maintenance-required mobile object 100A.

[0137] In step S63, the maintenance-required information distribution unit 414 included in the management device 400 entrusts the maintenance work to the owner of the mobile terminal 200 that provided the maintenance mobile object information to the management device 400. That is, the maintenance-required information distribution unit 414 distributes the maintenance-required information to the mobile terminal 200 that provided the maintenance mobile object information to the management device 400. In this way, the processing shown in FIG. 11 is completed.

[0138] The defect content determination unit 225 included in the mobile terminal 200 can determine the defect content, which is the content of the defect occurring in the mobile object 100. The defect content determination unit 225 can determine the defect content, for example, based on an image acquired by the imaging unit 206. For example, a portion of the mobile object 100 is imaged by the imaging unit 206. When the imaging unit 206 captures an image of a tire provided on the mobile object 100, the defect content determination unit 225 can determine whether or not the tire is punctured. For example, the defect content determination unit 225 can determine whether or not the tire is punctured by comparing a reference image showing the punctured tire with the image acquired by the imaging unit 206, but this is not a limitation. The reference image can be stored in advance in the storage unit 204 included in the mobile terminal 200, for example, but is not a limitation. The display control unit 226 provided in the mobile terminal 200 may display the defect content determined by the defect content determination unit 225 on the display unit 210 provided in the mobile terminal 200. In this way, the user may be able to understand the defect content occurring in the moving object 100.

[0139] FIG. 12 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0140] In step S71, the imaging unit 206 included in the mobile terminal 200 captures an image of a part of the moving object 100. After that, the process proceeds to step S72.

[0141] In step S72, the problem content determination unit 225 provided in the mobile terminal 200 determines the problem content, which is the content of the problem occurring in the moving object 100, based on the image acquired by the imaging unit 206. After that, the process proceeds to step S73.

[0142] In step S73, the display control unit 226 provided in the mobile terminal 200 displays, on the display unit 210, defect content information indicating the defect content determined by the defect content determination unit 225. In this way, the processing shown in FIG. 12 is completed.

[0143] As described above, the management device 400 may be provided with a notification unit 418. When a usage reservation for a certain mobile body 100 is accepted by the reservation acceptance unit 410 and the certain mobile body 100 becomes a maintenance-requiring mobile body 100A, the notification unit 418 may perform the following process. In such a case, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 possessed by the user who made the usage reservation for the certain mobile body 100, of usage reservation change information for changing the usage reservation to another available mobile body 100, which is an available mobile body 100B.

[0144] FIG. 13 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0145] In step S81, the control unit 408 provided in the management device 400 determines whether one of the moving bodies 100 has become a maintenance-requiring moving body 100A. If the moving body 100 has become a maintenance-requiring moving body 100A (YES in step S81), the process proceeds to step S82. If the moving body 100 has not become a maintenance-requiring moving body 100A (NO in step S81), the process shown in FIG. 13 is completed.

[0146] In step S82, the control unit 408 determines whether a usage reservation has been accepted for the one mobile body 100. The control unit 408 can determine whether a usage reservation has been accepted for the one mobile body 100 based on the usage reservation information stored in the reservation information storage unit 430. If a usage reservation has been accepted for the one mobile body 100 (YES in step S82), the process proceeds to step S83. If a usage reservation has not been accepted for the one mobile body 100 (NO in step S82), the process shown in FIG. 13 is completed.

[0147] In step S83, the notification unit 418 included in the management device 400 performs the following process. That is, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 possessed by the user who made the reservation for use of the maintenance-requiring mobile body 100A, of use reservation change information for changing the use reservation to another available mobile body 100, which is an available mobile body 100B. After this, the process proceeds to step S84.

[0148] In step S84, the display control unit 226 provided in the mobile terminal 200 displays the use reservation change information on the display unit 210. In this way, the processing shown in FIG.

[0149] When an available mobile object 100B is present at a position less than the first distance from the maintenance-requiring mobile object 100A for which a usage reservation has been made, the notification unit 418 provided in the management device 400 performs the following process. That is, in this case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of usage reservation change information for changing the usage reservation to an available mobile object 100B that is present at a position less than the first distance from the maintenance-requiring mobile object 100A. When an available mobile object 100B is not present at a position less than the first distance from the maintenance-requiring mobile object 100A, the notification unit 418 performs the following process. That is, in this case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of usage reservation change information for changing the usage reservation to an available mobile object 100B that is present at a position equal to or greater than the first distance but less than the second distance from the maintenance-requiring mobile object 100A.

[0150] FIG. 14 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0151] In step S91, the control unit 408 provided in the management device 400 determines whether one of the moving bodies 100 has become a maintenance-requiring moving body 100A. If the one of the moving bodies 100 has become a maintenance-requiring moving body 100A (YES in step S91), the process proceeds to step S92. If the one of the moving bodies 100 has not become a maintenance-requiring moving body 100A (NO in step S91), the process shown in FIG. 14 is completed.

[0152] In step S92, the control unit 408 determines whether a usage reservation has been accepted for the one mobile body 100. The control unit 408 can determine whether a usage reservation has been accepted for the one mobile body 100 based on the usage reservation information stored in the reservation information storage unit 430. If a usage reservation has been accepted for the one mobile body 100 (YES in step S92), the process proceeds to step S93. If a usage reservation has not been accepted for the one mobile body 100 (NO in step S92), the process shown in FIG. 14 is completed.

[0153] In step S93, the control unit 408 determines whether or not an available mobile object 100B is present at a position less than the first distance from the maintenance-requiring mobile object 100A. If an available mobile object 100B is present at a position less than the first distance from the maintenance-requiring mobile object 100A (YES in step S93), the control unit 408 proceeds to step S94. If an available mobile object 100B is not present at a position less than the first distance from the maintenance-requiring mobile object 100A (NO in step S93), the control unit 408 proceeds to step S95.

[0154] In step S94, the notification unit 418 notifies the mobile terminal 200 of use reservation change information for changing the use reservation to an available mobile object 100B that is located at a position less than the first distance from the maintenance-requiring mobile object 100A. Then, the process proceeds to step S96.

[0155] In step S95, the notification unit 418 notifies the mobile terminal 200 of use reservation change information for changing the use reservation to an available mobile object 100B that is located at a position that is equal to or greater than the first distance and less than the second distance from the maintenance-requiring mobile object 100A. Then, the process proceeds to step S96.

[0156] In step S96, the display control unit 226 provided in the mobile terminal 200 displays the use reservation change information on the display unit 210. In this way, the processing shown in FIG.

[0157] As described above, the reception unit 216 provided in the mobile terminal 200 receives input of maintenance-required mobile object information, which is information related to the maintenance-required mobile object 100A. As described above, the maintenance-required mobile object information providing unit 220 provided in the mobile terminal 200 provides the maintenance-required mobile object information received by the reception unit 216 to the management device 400. As described above, the management device 400 may be provided with a selection unit 420. The selection unit 420 may select a recipient of the maintenance-required information to entrust maintenance work on the maintenance-required mobile object 100A. The number of recipients is not particularly limited. The selection unit 420 may select a recipient of the maintenance-required information from among a plurality of maintenance members registered in advance.

[0158] The selection unit 420 may select a recipient of the maintenance-required information based on the location of the maintenance-required mobile object 100A corresponding to the maintenance-required mobile object information and the location of the maintenance member. For example, the selection unit 420 may select a maintenance member located less than a predetermined distance from the maintenance-required mobile object 100A as a recipient of the maintenance-required information. The selection unit 420 may select a recipient of the maintenance-required information based further on the defect content information and available work information indicating the maintenance work that the maintenance member can perform. The selection unit 420 selects a maintenance member who can handle the defect identified by the defect content information as a recipient of the maintenance-required information. On the other hand, the selection unit 420 does not select a maintenance member who cannot handle the defect identified by the defect content information as a recipient of the maintenance-required information. The maintenance-required information distribution unit 414 distributes the maintenance-required information to the terminal device 300 owned by the maintenance member selected by the selection unit 420.

[0159] As described above, the management device 400 may be provided with a member evaluation unit 422. The member evaluation unit 422 may generate member evaluation information, which is information indicating an evaluation of a maintenance member, based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member.

[0160] The work evaluation information may include, for example, information regarding the evaluation of work quality, which is the quality of the maintenance work provided by the maintenance member. If the quality of the work provided by the maintenance member is relatively high, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member. The work quality may also be determined from a long-term perspective. That is, the work quality for a maintenance work may be determined based on the period until a maintenance work with the same content as the maintenance work performed on a certain mobile object 100 is required again. Furthermore, for example, the work quality for a maintenance work may be determined based on the traveling distance of the certain mobile object 100 until a maintenance work with the same content as the maintenance work performed on the certain mobile object 100 is required again.

[0161] The work evaluation information may include information regarding an evaluation of the difficulty of the maintenance work provided by the maintenance member. If the difficulty of the maintenance work provided by the maintenance member is relatively high, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member.

[0162] The work evaluation information may include information regarding the evaluation of the maintenance member's response speed. If the maintenance member's response speed is high, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member.

[0163] The work evaluation information may include information regarding the evaluation of the appropriateness of the parts selected by the maintenance member. If the parts selected by the maintenance member during maintenance work are appropriate, the member evaluation unit 422 may assign a relatively high evaluation to the maintenance member. As described above, for example, for a mobile body 100 used in an area prone to salt damage, it is preferable to select parts that have been sufficiently treated with rust prevention. Also, as described above, for a mobile body 100 used in an area with many slopes, it is preferable to select brake pads with sufficient durability.

[0164] The member evaluation unit 422 can generate member evaluation information about a maintenance member by comprehensively evaluating a plurality of pieces of work evaluation information about the maintenance member.

[0165] The work evaluation information can be generated based on at least one of the maintenance history and the usage history of the mobile body 100. For example, the period until a mobile body 100 again requires maintenance work of the same content as a maintenance work performed on the mobile body 100 can be determined based on the maintenance history of the mobile body 100. Furthermore, for example, the traveling distance of the mobile body 100 until the mobile body 100 again requires maintenance work of the same content as a maintenance work performed on the mobile body 100 can be determined based on the usage history of the mobile body 100.

[0166] The selection unit 420 may select a maintenance member based on the member evaluation information generated by the member evaluation unit 422. The selection unit 420 may, for example, preferentially select a maintenance member with a relatively high evaluation.

[0167] As described above, the terminal device 300 may be provided with a remuneration information input receiving unit 316. The remuneration information input receiving unit 316 may receive input of remuneration information, which is information regarding remuneration when the maintenance member performs maintenance work. Such remuneration information may be set for each of multiple types of maintenance work. The input of remuneration information may be received as follows. That is, the display control unit 330 provided in the terminal device 300 displays an input screen for inputting remuneration information on the display unit 310 provided in the terminal device 300. The remuneration information may be input by the maintenance member on the input screen. The remuneration information input in this manner may be received by the remuneration information input receiving unit 316.

[0168] When the remuneration information input receiving unit 316 receives input of the remuneration information, the control unit 314 included in the terminal device 300 supplies the remuneration information related to the maintenance member to the management device 400. As described above, the remuneration information related to each maintenance member can be stored in the maintenance member information storage unit 432. As described above, the remuneration information can be set for each of multiple types of maintenance work that the maintenance member can provide.

[0169] The selection unit 420 may select a maintenance member based on the remuneration information corresponding to the maintenance member. For example, if there are multiple maintenance members who can perform the maintenance work required by the maintenance-requiring mobile object 100A, the selection unit 420 may select the maintenance member who will receive the lowest remuneration for the maintenance work.

[0170] FIG. 15 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0171] In step S101, the receiving unit 216 provided in the mobile terminal 200 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S102.

[0172] In step S102, the maintenance-requiring mobile object information providing unit 220 provided in the mobile terminal 200 provides the maintenance-requiring mobile object information to the management device 400. After that, the process proceeds to step S103.

[0173] In step S103, the selection unit 420 provided in the management device 400 selects a delivery destination for the maintenance requirement information. After that, the process proceeds to step S104.

[0174] In step S104, the management device 400 distributes the maintenance-required information to the distribution destinations selected by the selection unit 420. In this way, the processing shown in FIG.

[0175] As described above, the terminal device 300 may be provided with a completion information receiving unit 318. The completion information receiving unit 318 may receive input of work completion information indicating that maintenance work on the maintenance-requiring mobile object 100A has been completed. When the input of work completion information is received by the completion information receiving unit 318, the control unit 314 provided in the terminal device 300 supplies the work completion information to the management device 400. The work completion information for each maintenance work may be stored in a maintenance history storage unit 434 or the like provided in the management device 400. The management device 400 may store the location of the rental port 22 where the mobile object 100, for which maintenance work has been completed, was located as the location of the maintenance member.

[0176] FIG. 16 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0177] In step S111, the completion information receiving unit 318 included in the terminal device 300 can receive input of work completion information. After that, the process proceeds to step S112.

[0178] In step S112, the control unit 314 provided in the terminal device 300 supplies work completion information to the management device 400. After that, the process proceeds to step S113.

[0179] In step S113, the control unit 408 provided in the management device 400 stores the work completion information in the maintenance history storage unit 434, etc. After that, the process proceeds to step S114.

[0180] In step S114, the control unit 408 included in the management device 400 stores the position of the rental port 22 where the mobile object 100 for which maintenance work has been completed was located as the position of the maintenance member. In this way, the processing shown in FIG. 16 is completed.

[0181] As described above, the management device 400 may be provided with a selection unit 420. As described above, the selection unit 420 selects a recipient of the maintenance-required information from among a plurality of pre-registered maintenance members based on the location of the maintenance-required mobile object 100A and the locations of the maintenance members. For example, the selection unit 420 may select a maintenance member located less than a predetermined distance from the maintenance-required mobile object 100A as a recipient of the maintenance-required information. The location of the maintenance member may be, for example, pre-registered in the maintenance member information storage unit 432, but is not limited to this. When information indicating the current location of a terminal device 300 carried by a maintenance member is supplied from the terminal device 300 to the management device 400, the location of the maintenance member may be determined based on the current location.

[0182] The selection unit 420 may select the recipient of the maintenance requirement information based further on defect content information indicating the content of the defect occurring in the maintenance-requiring mobile body 100A and available work information indicating the maintenance work that the maintenance members can perform.

[0183] As described above, the management device 400 may be provided with the maintenance-required information distribution unit 414. As described above, the maintenance-required information distribution unit 414 may distribute the maintenance-required information to the terminal devices 300 owned by the maintenance members selected by the selection unit 420.

[0184] As described above, the terminal device 300 may be provided with the display control unit 330. The display control unit 330 may display information indicating maintenance work on the display unit 310 based on the maintenance requirement information distributed from the management device 400.

[0185] FIG. 17 is a diagram showing an example of a display screen.

[0186] The display control unit 330 may display a display screen 332 on the display unit 310. A map 334 may be displayed on the display screen 332. The display control unit 330 may display information 336 indicating maintenance work on the map 334. The information 336 indicating maintenance work may be displayed at a position corresponding to the position of the maintenance-requiring mobile body 100A.

[0187] The display control unit 330 may display graphics (symbols, marks) 338G, 338B, 338P, 338V, and 338Y corresponding to the maintenance work on the display unit 310. The display control unit 330 may display graphics 338G, 338B, 338P, 338V, and 338Y in a manner corresponding to the type of maintenance work on the display unit 310. When describing the graphics without distinguishing between them, reference numeral 338 is used, and when describing the individual graphics separately, reference numerals 338G, 338B, 338P, 338V, and 338Y are used. The display control unit 330 may display graphics 338 in colors corresponding to the type of maintenance work on the display unit 310. For example, a first color may be applied to a graphic 338 indicating a first type of maintenance work among the multiple maintenance works. A second color may be applied to a graphic 338 indicating a second type of maintenance work among the multiple maintenance works. A third color may be applied to a graphic 338 indicating a third type of maintenance work among the multiple maintenance works. A fourth color may be applied to the graphic 338 that indicates a fourth type of maintenance work among the plurality of maintenance works. A fifth color may be applied to the graphic 338 that indicates a fifth type of maintenance work among the plurality of maintenance works.

[0188] The display control unit 330 may display text information 340 indicating the type of maintenance work together with the graphic 338.

[0189] If the type of maintenance work is, for example, "inspection," the maintenance work may be represented by, for example, a green graphic 338G. If the type of maintenance work is, for example, "charging," the maintenance work may be represented by, for example, a blue graphic 338B. If the type of maintenance work is, for example, "maintenance," the maintenance work may be represented by, for example, a pink graphic 338P. If the type of maintenance work is, for example, "moving," the maintenance work may be represented by, for example, a purple graphic 338V. If the type of maintenance work is, for example, "cleaning," the maintenance work may be represented by, for example, a yellow graphic 338Y.

[0190] The appearance corresponding to the type of maintenance work is not limited to color. For example, the appearance corresponding to the type of maintenance work may be a shape. That is, a graphic 338 having a shape corresponding to the type of maintenance work may be displayed on the display unit 310.

[0191] The display control unit 330 may display the graphic 338 on the display unit 310 in a manner that corresponds to the amount of work (man-hours) required for the maintenance work. For example, the graphic 338 may be displayed on the display unit 310 in a size that corresponds to the amount of work required for the maintenance work. For example, if the amount of work required for the maintenance work is relatively small, the maintenance work may be represented by a graphic 338 that is relatively small. For example, if the amount of work required for the maintenance work is medium, the maintenance work may be represented by a graphic 338 that is medium in size. For example, if the amount of work required for the maintenance work is relatively large, the maintenance work may be represented by a graphic 338 that is relatively large.

[0192] The display control unit 330 may display the graphic 338 on the display unit 310 in a manner according to the distance between the maintenance-requiring mobile object 100A and the maintenance member. The graphic 338 may be displayed on the display unit 310 in a size according to the distance between the maintenance-requiring mobile object 100A and the maintenance member. For example, if the distance between the maintenance-requiring mobile object 100A and the maintenance member is relatively short, the maintenance work may be indicated by a graphic 338 of a relatively large size. For example, if the distance between the maintenance-requiring mobile object 100A and the maintenance member is medium, the maintenance work may be indicated by a graphic 338 of a medium size. For example, if the distance between the maintenance-requiring mobile object 100A and the maintenance member is relatively long, the maintenance work may be indicated by a graphic 338 of a relatively large size.

[0193] As described above, the terminal device 300 may be provided with a reception unit 315. The reception unit 315 receives an acceptance operation input, which is an operation input by the maintenance member to accept the maintenance work displayed on the display unit 310. In other words, the reception unit 315 receives an acceptance operation input, which is an operation input by the maintenance member to accept the maintenance work displayed on the display unit 310. The reception unit 315 may receive an acceptance operation input for the maintenance work based on an operation by the maintenance member on a graphic 338 displayed on the display unit 310. When the maintenance member taps on the graphic 338 displayed on the display unit 310, the maintenance member may accept the maintenance work indicated by the graphic 338.

[0194] A single maintenance-requiring mobile object 100A may require multiple maintenance tasks. When a single maintenance-requiring mobile object 100A requires multiple maintenance tasks, the display control unit 330 may display the tasks as follows. That is, in such a case, the display control unit 330 may display the accepted maintenance tasks and the unaccepted maintenance tasks among the multiple maintenance tasks on the display unit 310 in different ways. For example, the maintenance tasks selected by the maintenance member may be highlighted, and the maintenance tasks not selected by the maintenance member may be displayed in a flashing manner. Highlighting of the maintenance tasks may be performed, for example, by increasing the color density of the graphic 338, but is not limited to this.

[0195] For example, if the maintenance member is available for "maintenance" but not for "movement," the maintenance member can accept the "maintenance" but cannot accept the "movement." When the maintenance member selects, for example, graphic 338P indicating "maintenance," graphic 338P may be highlighted, and graphic 338V indicating "movement" may be displayed flashing. Highlighting may be performed, for example, by increasing the color density of graphic 338P, but is not limited to this.

[0196] Fig. 18 is a diagram showing an example of a display screen. In the example shown in Fig. 18, graphic 338P indicating "maintenance" selected by the maintenance member is highlighted. Graphic 338V indicating "movement" not selected by the maintenance member is displayed in a blinking state.

[0197] When a maintenance member selects the symbol 338P indicating the maintenance work of "maintenance" and another maintenance member selects the symbol 338V indicating the maintenance work of "movement," the commissioning of these maintenance works can be established. In other words, multiple maintenance members can jointly undertake multiple maintenance works.

[0198] If a predetermined time has passed since the maintenance member selected the "maintenance" maintenance task, but the "movement" maintenance task has not been selected by another maintenance member, the following will occur: In other words, in such a case, the "maintenance" maintenance task selected by the maintenance member may be canceled.

[0199] When displaying information 336 indicating maintenance work on the display unit 310, the display control unit 330 can selectively display information indicating maintenance work that the maintenance member can handle on the display unit 310. Available work information indicating maintenance work that the maintenance member can handle can be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. The maintenance work that the maintenance member can handle can be identified based on the available work information related to the maintenance member. Therefore, even if the maintenance required information supplied from the management device 400 includes maintenance work that the maintenance member can handle and maintenance work that the maintenance member cannot handle, the following occurs. That is, even in such a case, the display control unit 330 can display only the maintenance work that the maintenance member can handle on the display unit 310.

[0200] 19 is a diagram showing an example of a display screen. In the example shown in FIG. 19, only maintenance work that the maintenance member can handle is displayed. For example, if the maintenance member can only perform the maintenance work of "cleaning," the maintenance works of "inspection," "charging," "maintenance," and "moving" are not displayed on the display screen 332.

[0201] When a single maintenance-requiring mobile object 100A requires multiple maintenance tasks, the display control unit 330 may do the following. That is, in such a case, the display control unit 330 may display the maintenance tasks required by the single maintenance-requiring mobile object 100A only if the maintenance member is capable of performing all of the maintenance tasks required by the single maintenance-requiring mobile object 100A. That is, if the maintenance member is unable to perform any of the maintenance tasks required by the single maintenance-requiring mobile object 100A, the display control unit 330 does not display all of the maintenance tasks required by the single maintenance-requiring mobile object 100A. As described above, available task information indicating the maintenance tasks that the maintenance member can perform may be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. Whether the maintenance member is capable of performing all of the maintenance tasks required by the single maintenance-requiring mobile object 100A can be determined based on the available task information related to the maintenance member. Therefore, the display control unit 330 can display on the display unit 310 the maintenance work required for one maintenance-requiring mobile object 100A when all of the plurality of maintenance works required for one maintenance-requiring mobile object 100A can be handled.

[0202] 20 is a diagram showing an example of a display screen. For example, a case will be described in which a certain maintenance-requiring mobile object 100A requires both "maintenance" maintenance work and "movement" maintenance work. If the maintenance member in question is capable of performing "maintenance" maintenance work but is unable to perform "movement" maintenance work, the following will occur. In other words, neither the "maintenance" maintenance work nor the "movement" maintenance work occurring on the maintenance-requiring mobile object 100A in question will be displayed on the display unit 310.

[0203] The display control unit 330 may display on the display unit 310 in different ways the maintenance work that the maintenance member can handle and the maintenance work that the maintenance member cannot handle. As described above, available work information indicating the maintenance work that the maintenance member can handle may be stored in advance in, for example, the storage unit 304 provided in the terminal device 300. The maintenance work that the maintenance member can handle may be determined based on the available work information related to the maintenance member. Therefore, the display control unit 330 may display on the display unit 310 in different ways the maintenance work that the maintenance member can handle and the maintenance work that the maintenance member cannot handle. For example, the maintenance work that the maintenance member cannot handle may be displayed grayed out.

[0204] 21 is a diagram showing an example of a display screen. If the maintenance member in question is unable to handle the "movement" maintenance work, the "movement" maintenance work may be displayed, for example, grayed out, as shown in FIG.

[0205] As described above, the terminal device 300 may be provided with the contract information supply unit 320. When the contract operation input is received by the receiving unit 315, the contract information supply unit 320 supplies the management device 400 with contract information indicating that the contract operation input for the maintenance work has been performed by a maintenance member.

[0206] As described above, the management device 400 may be provided with a processing unit 423. The processing unit 423 may finalize the entrustment of the maintenance work to a maintenance member based on the acceptance information. When a single maintenance-requiring mobile body 100A requires multiple maintenance works, the processing unit 423 may perform the following processing. That is, when all of the multiple maintenance works required for a single maintenance-requiring mobile body 100A have been accepted by one or more maintenance members, the processing unit 423 may finalize the entrustment of these maintenance works to the maintenance members.

[0207] FIG. 22 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0208] In step S121, the selection unit 420 provided in the management device 400 selects a delivery destination of the maintenance-required information from among a plurality of maintenance members registered in advance. Then, the process proceeds to step S122.

[0209] In step S122, the maintenance-required information distribution unit 414 provided in the management device 400 distributes the maintenance-required information to the terminal devices 300 owned by the maintenance members selected by the selection unit 420. After that, the process proceeds to step S123.

[0210] In step S123, the display control unit 330 provided in the terminal device 300 displays information indicating maintenance work based on the maintenance requirement information on the display unit 310. After that, the process proceeds to step S124.

[0211] In step S124, the reception unit 315 provided in the terminal device 300 receives an acceptance operation input, which is an input of an acceptance operation by a maintenance member for the maintenance work displayed on the display unit 310. After that, the process proceeds to step S125.

[0212] In step S125, the contract information supply unit 320 provided in the terminal device 300 supplies contract information indicating that a contract operation input for the maintenance work has been performed by a maintenance member to the management device 400. After that, the process proceeds to step S126.

[0213] In step S126, the processing unit 423 provided in the management device 400 establishes the entrustment to the maintenance member based on the entrustment information, thus completing the processing shown in FIG.

[0214] 23 is a flowchart showing an example of the operation of the management system according to this embodiment. An example in which one maintenance-requiring mobile object 100A requires multiple maintenance operations is shown in FIG.

[0215] In step S131, the display control unit 330 provided in the terminal device 300 displays information indicating the maintenance work on the display unit 310. After that, the process proceeds to step S132.

[0216] In step S132, one of the maintenance works required for one maintenance-requiring mobile object 100A is selected by the maintenance member, and then the process proceeds to step S133.

[0217] In step S133, the display control unit 330 highlights the maintenance work selected by the maintenance member.

[0218] In step S134, the display control unit 330 blinks the maintenance work that has not been selected by the maintenance member, thus completing the process shown in FIG.

[0219] FIG. 24 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0220] In step S141, the control unit 314 provided in the terminal device 300 extracts maintenance work that the maintenance member can handle from the maintenance requirement information distributed from the management device 400. After that, the process proceeds to step S142.

[0221] In step S142, the display control unit 330 displays information indicating the maintenance work that the maintenance member can perform on the display unit 310. In this way, the processing shown in FIG.

[0222] 25 is a flowchart showing an example of the operation of the management system according to this embodiment. An example in which a single maintenance-requiring mobile object 100A requires a plurality of maintenance works is shown in FIG.

[0223] In step S151, the control unit 314 provided in the terminal device 300 determines whether the maintenance member can handle all of the multiple maintenance tasks required for one maintenance-requiring mobile object 100A. If the maintenance member can handle all of the multiple maintenance tasks required for one maintenance-requiring mobile object 100A (YES in step S151), the process proceeds to step S152. If the maintenance member cannot handle all of the multiple maintenance tasks required for one maintenance-requiring mobile object 100A (NO in step S151), the process proceeds to step S153.

[0224] In step S152, the display control unit 330 provided in the terminal device 300 displays all of the maintenance works required for the one maintenance-requiring mobile object 100A, thus completing the processing shown in FIG.

[0225] In step S153, the display control unit 330 provided in the terminal device 300 does not display all of the maintenance works required for the one maintenance-requiring mobile object 100A, thus completing the processing shown in FIG.

[0226] As described above, the terminal device 300 may be provided with the image acquisition unit 322. The image acquisition unit 322 may acquire the image acquired by the imaging unit 306. The image acquired by the image acquisition unit 322 may be provided to the management device 400.

[0227] As described above, the management device 400 may be provided with a moving object determination unit 417. The moving object determination unit 417 may determine whether or not the maintenance-requiring moving object 100A is included in the image. The moving object determination unit 417 may determine whether or not the maintenance-requiring moving object 100A is included in the image based on, for example, information about the current location of the terminal device 300, an image acquired by the image acquisition unit 322 provided in the terminal device 300, and information about the location of the maintenance-requiring moving object 100A.

[0228] The mobile object determination unit 417 can determine whether the maintenance member is located near the maintenance-requiring mobile object 100A based on information about the current location of the terminal device 300 and information about the location of the maintenance-requiring mobile object 100A. Information about the location of the maintenance-requiring mobile object 100A can include, for example, the management number of the port lock mechanism 38 that locks the maintenance-requiring mobile object 100A.

[0229] The moving object determination unit 417 can determine whether or not the maintenance-requiring moving object 100A is included in an image acquired by the image acquisition unit 322 provided in the terminal device 300, based on the management number or the like shown in the image. If the moving object determination unit 417 determines that the maintenance-requiring moving object 100A is included in the image, the control unit 408 provided in the management device 400 provides information about the maintenance-requiring moving object 100A to the terminal device 300. More specifically, the control unit 408 can supply information indicating the position of the maintenance-requiring moving object 100A in the image to the terminal device 300.

[0230] The QR code (registered trademark) provided on the information presentation unit 110 provided on the mobile object 100 may be read by the terminal device 300, thereby determining which of the multiple mobile objects 100 included in the image is the maintenance-requiring mobile object 100A. That is, the QR code (registered trademark) provided on the mobile object 100 is imaged by the imaging unit 306 provided on the terminal device 300. The control unit 314 provided on the terminal device 300 analyzes the information presented by the QR code (registered trademark) to obtain information about the mobile object 100. The control unit 314 provides the information about the mobile object 100 to the management device 400. The control unit 408 provided on the management device 400 may determine whether the mobile object 100 is the maintenance-requiring mobile object 100A based on the information provided from the terminal device 300 and the information stored in the mobile object information storage unit 428.

[0231] As described above, the terminal device 300 may be provided with a display control unit 330. The display control unit 330 may display an image acquired by the imaging unit 306 on the display unit 310. FIG. 26 is a diagram illustrating an example of a display screen. FIG. 26 illustrates an example in which multiple moving objects 100 are displayed on the display screen 344. When a maintenance-requiring moving object 100A is included in the image, the display control unit 330 may superimpose a graphic 342 corresponding to the maintenance-requiring moving object 100A on the maintenance-requiring moving object 100A. In other words, the display control unit 330 superimposes a graphic 342 indicating that the moving object 100 corresponds to the maintenance-requiring moving object 100A on the maintenance-requiring moving object 100A. As described above, the management device 400 may provide the terminal device 300 with information indicating the position of the maintenance-requiring moving object 100A in the image. Therefore, the control unit 314 provided in the terminal device 300 can grasp the position of the maintenance-requiring mobile object 100A in the image. The display control unit 330 can superimpose a graphic 342 indicating that the mobile object 100 corresponds to the maintenance-requiring mobile object 100A on the maintenance-requiring mobile object 100A. The graphic 342 corresponding to the maintenance-requiring mobile object 100A can be, for example, an arrow, but is not limited to this. The graphic 342 may be, for example, a circle, oval, or the like surrounding the maintenance-requiring mobile object 100A. Furthermore, the graphic 342 may be a graphic corresponding to the outer shape of the maintenance-requiring mobile object 100A.

[0232] The management device 400 may provide the terminal device 300 with, for example, information indicating a maintenance target portion, which is a portion of the maintenance-requiring mobile object 100A that is the target of maintenance. FIG. 27 is a diagram illustrating an example of a display screen. FIG. 27 illustrates an example in which information indicating the maintenance target portion is displayed on a display screen 344. The display control unit 330 included in the terminal device 300 may superimpose a graphic 346 indicating the maintenance target portion on the maintenance target portion. If the maintenance target portion is, for example, the battery 108, the graphic 346 may be superimposed on the battery 108, but is not limited to this. The graphic 346 may also be superimposed on a battery holder (not shown) in which the battery 108 is attached. Furthermore, if the maintenance target portion is, for example, a light provided in the mobile object 100, the graphic 346 may be superimposed on the light, but is not limited to this. The graphic 346 may also be superimposed on a light switch that turns on the light.

[0233] The management device 400 may, for example, supply information indicating the content of maintenance work for the maintenance-requiring mobile object 100A to the terminal device 300. The display control unit 330 included in the terminal device 300 may display information indicating the content of maintenance work for the maintenance-requiring mobile object 100A on the display unit 310. For example, if the content of maintenance work for the maintenance-requiring mobile object 100A is charging the battery 108, the display control unit 330 may display information that the content of the maintenance work is charging the battery 108 on the display unit 310. As shown in FIG. 27 , the display control unit 330 may superimpose text information 348 indicating the content of the maintenance work on the maintenance target portion.

[0234] As described above, the terminal device 300 may be provided with the audio information providing unit 324. The audio information providing unit 324 may provide audio information indicating the content of the maintenance work that the maintenance member is required to provide. The audio information providing unit 324 may provide the audio information indicating the content of the maintenance work that the maintenance member is required to provide via a speaker (not shown) or the like provided in the terminal device 300.

[0235] As described above, the management device 400 may be provided with a work state suitability determination unit 424. The work state suitability determination unit 424 may determine the suitability of the work state during maintenance work based on an image supplied from the terminal device 300. For example, if the image supplied from the terminal device 300 is a backlit image, the maintenance member will perform the maintenance work in a dazzling condition. Maintenance work in a dazzling condition is inappropriate. The control unit 408 provided in the management device 400 may supply information indicating the result of the determination made by the work state suitability determination unit 424 to the terminal device 300.

[0236] If the work state suitability determination unit 424 determines that the work state is inappropriate, the control unit 408 included in the management device 400 may supply information to the terminal device 300 to prompt the terminal device 300 to change the work state. The display control unit 330 included in the terminal device 300 may display information to prompt the terminal device 300 to change the work state on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the terminal device 300 to change the work state. For example, if an appropriate work state can be achieved by changing the position and posture of the maintenance member, the display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the terminal device 300 to change the position and posture of the maintenance member. If an appropriate work state can be achieved by changing the position and posture of the maintenance-requiring mobile object 100A, the display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the terminal device 300 to change the position and posture of the maintenance-requiring mobile object 100A.

[0237] As described above, the terminal device 300 may be provided with the audio information providing unit 324. The audio information providing unit 324 may provide audio information to prompt a change in the work state. For example, if an appropriate work state can be achieved by changing the position and posture of a maintenance member, the audio information providing unit 324 may provide audio information to prompt a change in the position and posture of the maintenance member. If an appropriate work state can be achieved by changing the position and posture of the maintenance-requiring mobile object 100A, the audio information providing unit 324 may provide audio information to prompt a change in the position and posture of the maintenance-requiring mobile object 100A.

[0238] The display control unit 330 may display, on the display unit 310, information indicating the storage location of tools used in maintenance work on the maintenance-requiring mobile object 100A. The display control unit 330 may superimpose graphics, text information, etc. indicating the storage location of tools used in maintenance work on the storage location. The audio information providing unit 324 may provide audio information indicating the storage location of tools used in maintenance work. As described above, the work information storage unit 433 stores information indicating the storage location of tools used in maintenance work. The control unit 408 included in the management device 400 may determine whether the storage location is included in the image based on, for example, information regarding the current location of the terminal device 300, an image acquired by the image acquisition unit 322 included in the terminal device 300, and information indicating the storage location of tools used in maintenance work. If it is determined that the storage location is included in the image, the control unit 408 provides information indicating the storage location to the terminal device 300. The display control unit 330 provided in the terminal device 300 can display on the display unit 310 information indicating the storage location of tools used during maintenance work, based on information supplied from the management device 400.

[0239] As described above, the management device 400 may be provided with a position and orientation suitability determination unit 425. The position and orientation suitability determination unit 425 may determine the suitability of the position and orientation, etc., during maintenance work. The position and orientation suitability determination unit 425 may determine the suitability of the position and orientation during maintenance work based on appropriate position and orientation information, which is information indicating an appropriate position and orientation for the maintenance work, and an image acquired by the imaging unit 306. Note that the appropriate position and orientation information is stored in the work information storage unit 433, as described above.

[0240] If the position and orientation suitability determination unit 425 determines that the position and orientation is inappropriate, the control unit 408 included in the management device 400 may supply information to the terminal device 300 to prompt the user to change the position and orientation. The display control unit 330 included in the terminal device 300 may display information to prompt the user to change the position and orientation on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the user to change the position and orientation. For example, if the position and orientation of a maintenance member is inappropriate, the display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the user to change the position and orientation of the maintenance-requiring mobile object 100A. If the position and orientation of a component is inappropriate, the display control unit 330 may display graphics, text information, etc., on the display unit 310 to prompt the user to change the position and orientation of the component. The audio information providing unit 324 can provide audio information to prompt these changes in position and orientation.

[0241] FIG. 28 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0242] In step S161, an image captured by the imaging unit 306 included in the terminal device 300 is acquired by the image acquisition unit 322 included in the terminal device 300. After that, the process proceeds to step S162.

[0243] In step S162, the control unit 314 included in the terminal device 300 provides the image acquired by the image acquisition unit 322 to the management device 400. After that, the process proceeds to step S163.

[0244] In step S163, the moving object determination unit 417 provided in the management device 400 determines whether the maintenance-requiring moving object 100A is included in the image. If the maintenance-requiring moving object 100A is included in the image (YES in step S163), the process proceeds to step S164. If the maintenance-requiring moving object 100A is not included in the image (NO in step S163), the process shown in FIG. 28 is completed.

[0245] In step S164, the control unit 408 included in the management device 400 supplies information indicating the position of the maintenance-requiring mobile object 100A in the image to the terminal device 300. After that, the process proceeds to step S165.

[0246] In step S165, the display control unit 330 provided in the terminal device 300 displays the image on the display unit 310, and also displays a figure corresponding to the maintenance-requiring mobile object 100A superimposed on the maintenance-requiring mobile object 100A. In this way, the processing shown in FIG. 28 is completed.

[0247] FIG. 29 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0248] In step S171, the control unit 408 included in the management device 400 provides information indicating the maintenance target portion of the maintenance-requiring mobile object 100A to the terminal device 300. After that, the process proceeds to step S172.

[0249] In step S172, the display control unit 330 provided in the terminal device 300 displays the maintenance-requiring moving body 100A including the maintenance target part on the display unit 310, and also displays a graphic indicating that the maintenance target part is a part that needs maintenance superimposed on the maintenance target part. In this way, the processing shown in Fig. 29 is completed.

[0250] FIG. 30 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0251] In step S181, the control unit 408 included in the management device 400 supplies information indicating the content of the maintenance work to be performed on the maintenance-requiring mobile object 100A to the terminal device 300. After that, the process proceeds to step S182.

[0252] In step S182, the display control unit 330 provided in the terminal device 300 displays the maintenance-requiring mobile object 100A including the maintenance target portion on the display unit 310, and also displays information indicating the content of the maintenance work for the maintenance-requiring mobile object 100A superimposed on the maintenance target portion. In this way, the processing shown in Fig. 30 is completed.

[0253] FIG. 31 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0254] In step S191, work state suitability determination unit 424 provided in management device 400 determines whether the work state during maintenance work is appropriate. If work state suitability determination unit 424 determines that the work state is inappropriate (YES in step S191), the process proceeds to step S192. If work state suitability determination unit 424 determines that the work state is appropriate (NO in step S191), the process shown in FIG. 31 is completed.

[0255] In step S192, the control unit 408 provided in the management device 400 supplies information for prompting a change in the work status to the terminal device 300. After that, the process proceeds to step S193.

[0256] In step S193, the display control unit 330 included in the terminal device 300 displays information for prompting the user to change the work status on the display unit 310. In this way, the processing shown in FIG.

[0257] FIG. 32 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0258] In step S201, the control unit 408 included in the management device 400 provides information indicating the storage location of tools used in maintenance work on the maintenance-requiring mobile object 100A to the terminal device 300. After this, the process proceeds to step S202.

[0259] In step S202, the display control unit 330 included in the terminal device 300 superimposes information indicating the storage location of tools used in performing maintenance work on the maintenance-requiring vehicle 100A on the display unit 310. In this way, the processing shown in Fig. 32 is completed.

[0260] FIG. 33 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0261] In step S211, the position and orientation suitability determination unit 425 included in the management device 400 determines whether the position and orientation during the maintenance work are appropriate. If the position and orientation suitability determination unit 425 determines that the position and orientation are inappropriate (YES in step S211), the process proceeds to step S212. If the position and orientation suitability determination unit 425 determines that the position and orientation are appropriate (NO in step S211), the process shown in FIG. 33 is completed.

[0262] In step S212, the control unit 408 included in the management device 400 supplies information for prompting a change in position and orientation to the terminal device 300. After that, the process proceeds to step S213.

[0263] In step S213, the display control unit 330 included in the terminal device 300 displays information for prompting the user to change the position and orientation on the display unit 310. In this way, the processing shown in Fig. 33 is completed.

[0264] FIG. 34 is a diagram showing an example of the layout of service bases.

[0265] As described above, the management device 400 may be provided with a setting unit 440. The setting unit 440 may set a management area 350. The management area 350 is an area where management is performed to provide maintenance for the mobile body 100. The setting unit 440 may set multiple management areas 350, but here, an example of one management area 350 among the multiple management areas 350 will be described. The setting unit 440 may set the management area 350 based on map information. The map information may be stored in advance in the map information storage unit 438. A part of an area (not shown) indicated by the map information may be set as the management area 350.

[0266] As described above, the management device 400 may be provided with a determination unit 442. The determination unit 442 may determine the locations of the service locations 352. The service locations 352 are locations that provide maintenance work for the mobile objects 100. The determination unit 442 may determine the locations of the service locations 352 so that the service locations 352 are distributed approximately evenly within the management area 350. That is, the determination unit 442 may determine the locations of the service locations 352 so that the distances between the service locations 352 are approximately equal. In other words, the determination unit 442 may determine the locations of the service locations 352 so that the maximum access time to the nearest service location 352 is equal to or less than a predetermined maximum access time. For example, if the predetermined maximum access time is, for example, 10 minutes, the determination unit 442 may determine the locations of the service locations 352 so that the access time for the user to the nearest service location 352 is 10 minutes or less, regardless of where the user is located within the management area 350. The access time may be calculated based on map information, but is not limited to this. Information relating to access time may be linked to map information.

[0267] The determination unit 442 may determine the number of service bases 352 in the management area 350 based on the maintenance demand in the management area 350. Information regarding the maintenance demand may be stored in advance in the storage unit 404. Information regarding the maintenance demand may be linked to map information in advance. If the maintenance demand in the management area 350 is relatively high, the determination unit 442 may set the number of service bases 352 in the management area 350 to a relatively small number. If the maintenance demand in the management area 350 is medium, the determination unit 442 may set the number of service bases 352 in the management area 350 to a medium number. If the maintenance demand in the management area 350 is relatively low, the determination unit 442 may set the number of service bases 352 in the management area 350 to a relatively small number.

[0268] FIG. 35 is a diagram showing an example of the layout of service bases.

[0269] The determination unit 442 can determine the location of each service base 352 based on the services that the service base 352 can handle. For example, the determination unit 442 can appropriately locate an advanced service base 352A and a non-advanced service base 352B. The advanced service base 352A is a service base that can handle a variety of services. The non-advanced service base 352B is a service base that can handle only some services. As described above, the maintenance member information storage unit 432 provided in the management device 400 stores maintenance member information. The maintenance member information can include available work information, which is information about maintenance work that the maintenance members can handle. The available work of the service base 352 can be determined based on the maintenance member information about the maintenance members belonging to the service base 352.

[0270] The determination unit 442 can determine the location of the service base 352 so that the non-altitude service bases 352B are not adjacent to each other. That is, the determination unit 442 can place the advanced service base 352A between one non-altitude service base 352B and another non-altitude service base 352B. This can prevent the non-altitude service bases 352B from being adjacent to each other, which can contribute to shortening the access time to the advanced service base 352A.

[0271] FIG. 36 is a diagram showing an example of the layout of service bases.

[0272] The determination unit 442 may determine the location of each service base based on the operating time of the service base. For example, the determination unit 442 may appropriately locate the long-term service base 352C and the short-term service base 352D. The long-term service base 352C is a service base with a relatively long operating time. The short-term service base 352D is a service base with a relatively short operating time. As described above, the maintenance member information storage unit 432 provided in the management device 400 stores maintenance member information. The maintenance member information may include information regarding the operating time of the maintenance members. The operating time of the service base 352 may be determined based on the maintenance member information regarding the maintenance members belonging to the service base 352.

[0273] The determination unit 442 can determine the positions of the service bases 352 so that the short-term service bases 352D are not adjacent to each other. That is, the determination unit 442 can place the long-term service base 352C between one short-term service base 352D and another short-term service base 352D. This can prevent the short-term service bases 352D from being adjacent to each other, which contributes to improving convenience.

[0274] FIG. 37 is a diagram showing an example of the layout of service bases.

[0275] The determination unit 442 may determine the location of the service base 352 so that the service base 352 is located at least in a low-altitude location 350L, which is a location in the management area 350 that has a relatively low altitude. The map information may include information regarding the altitude of each location. The determination unit 442 may identify the low-altitude location 350L in the management area 350 based on the map information. The determination unit 442 places the service base 352 at least in the low-altitude location 350L. People tend to gather in locations with relatively low altitudes. For this reason, maintenance demand is relatively high in locations with relatively low altitudes. Furthermore, it is not easy for a user to walk a mobile object 100 that has a malfunction from a location with a relatively low altitude to a location with a relatively high altitude. On the other hand, it is relatively easy to move a mobile object 100 that has a malfunction from a location with a relatively high altitude to a location with a relatively low altitude. For this reason, at least the service base 352 may be located in the low elevation location 350L of the controlled area 350.

[0276] As described above, the management device 400 may be provided with a correction unit 444. Uneven operation of the service bases 352 may occur. That is, unevenness in the number of visitors may occur at each service base 352. At service bases 352 with a relatively large number of visitors, the time until maintenance is completed tends to be relatively long. On the other hand, at service bases 352 with a relatively small number of visitors, the time until maintenance is completed tends to be relatively short. Correcting the uneven operation, i.e., the uneven number of visitors, can level out the overall time until maintenance is completed. Therefore, in this embodiment, when uneven operation of the service bases 352 occurs, the correction unit 444 delivers information for directing customers to the mobile terminal 200. The display control unit 226 provided in the mobile terminal 200 may display the information for directing customers on the display unit 210 provided in the mobile terminal 200.

[0277] An example of the information for directing customers may be information for encouraging the user to use service bases 352 with a relatively low number of visitors. The correction unit 444 may extract service bases 352 with a relatively low number of visitors from among a plurality of service bases 352 located within a predetermined distance from the location of the mobile terminal 200 carried by the user. The correction unit 444 may deliver information indicating the extracted service bases 352 to the mobile terminal 200.

[0278] The information for directing customers may be information indicating the number of customers at each service base 352. The correction unit 444 may distribute the information indicating the number of customers at each service base 352 to the mobile terminal 200. The display control unit 226 included in the mobile terminal 200 may display the information indicating the number of customers at each service base 352 on the display unit 210 included in the mobile terminal 200. The service base 352 with a relatively low number of customers can be identified by the user based on the information. The information can encourage the use of service bases 352 with a relatively low number of customers.

[0279] FIG. 38 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0280] In step S221, the setting unit 440 provided in the management device 400 sets the management area 350. After that, the process proceeds to step S222.

[0281] In step S222, the determination unit 442 included in the management device 400 determines the positions of the service bases 352, which are bases that provide maintenance work for the mobile bodies 100, so that the service bases 352 are arranged approximately evenly within the management area 350. In this way, the processing shown in Fig. 38 is completed.

[0282] FIG. 39 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0283] In step S231, the setting unit 440 provided in the management device 400 sets the management area 350. After that, the process proceeds to step S232.

[0284] In step S232, the determination unit 442 included in the management device 400 determines the number of service bases 352 based on the maintenance demand. After that, the process proceeds to step S233.

[0285] In step S233, the determination unit 442 included in the management device 400 determines the positions of the service bases 352, which are bases that provide maintenance work for the mobile bodies 100, so that the service bases 352 are arranged approximately evenly within the management area 350. In this way, the processing shown in Fig. 39 is completed.

[0286] FIG. 40 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0287] In step S241, the setting unit 440 provided in the management device 400 sets the management area 350. After that, the process proceeds to step S242.

[0288] In step S242, the determining unit 442 provided in the management device 400 determines, based on the map information, the low elevation location 350L in the management area 350. After that, the process proceeds to step S243.

[0289] In step S243, the determination unit 442 determines the position of the service base 352 so that the service base 352 is located at least in the low altitude location 350L. In this way, the processing shown in Fig. 40 is completed.

[0290] FIG. 41 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0291] In step S251, correction unit 444 included in management device 400 determines whether or not a deviation equal to or greater than a predetermined deviation threshold occurs between service bases 352. If a deviation equal to or greater than the predetermined deviation threshold occurs between service bases 352 (YES in step S251), the process proceeds to step S252. If a deviation equal to or greater than the predetermined deviation threshold does not occur between service bases 352 (NO in step S251), the process shown in FIG. 41 is completed.

[0292] In step S252, the correcting unit 444 delivers information for sending customers to the mobile terminal 200. In this way, the processing shown in Fig. 41 is completed.

[0293] The mobile terminal 200 and the terminal device 300 are capable of non-base station mediated wireless communication, which is wireless communication that does not involve the base station 23 (see FIG. 1).

[0294] As described above, the mobile terminal 200 may be provided with the reception unit 216. The reception unit 216 may receive input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. The maintenance-requiring mobile object information may be input by the owner of the mobile terminal 200.

[0295] As described above, the mobile terminal 200 may be provided with a maintenance-required information providing unit 222. The maintenance-required information providing unit 222 may perform the following processing based on the maintenance-required mobile object information received by the receiving unit 216. That is, the maintenance-required information providing unit 222 may provide the terminal device 300 with maintenance-required information for outsourcing maintenance work on the maintenance-required mobile object 100A via wireless communication not mediated by a base station.

[0296] As described above, the terminal device 300 may be provided with the display control unit 330. The display control unit 330 may display, on the display unit 310 provided in the terminal device 300, display information corresponding to the maintenance requirement information.

[0297] The reception unit 216 provided in the mobile terminal 200 can further receive input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile body 100A. The maintenance-requiring information providing unit 222 provided in the mobile terminal 200 can provide the defect content information to the terminal device 300 by wireless communication not mediated by a base station.

[0298] The display control unit 330 provided in the terminal device 300 can display display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300 based on the defect content information and the available work information indicating the maintenance work that the maintenance member can perform.

[0299] As described above, mobile terminal 200 may be provided with determination unit 227. Determination unit 227 may determine whether or not the owner of mobile terminal 200 is capable of performing maintenance work on maintenance-requiring mobile body 100A, based on information indicating the maintenance work that the owner is capable of performing and defect content information.

[0300] When determination unit 227 determines that the owner can perform maintenance work on maintenance-requiring mobile body 100A, display control unit 226 provided in mobile terminal 200 can perform the following process. In such a case, display control unit 226 can display, on display unit 210 provided in mobile terminal 200, maintenance-requiring information for entrusting the maintenance work to the owner of mobile terminal 200.

[0301] The maintenance requirement information providing unit 222 provided in the mobile terminal 200 can provide the maintenance requirement information to the terminal device 300 when the owner of the mobile terminal 200 refuses to accept the maintenance work.

[0302] As described above, the management device 400 may be provided with an incentive granting unit 445. When the owner of the mobile terminal 200 performs maintenance on the maintenance-requiring mobile object 100A, the incentive granting unit 445 may grant an incentive to the owner who performed the maintenance work. The incentive may be, for example, points, but is not limited to this. The points may be used to cover the cost of the owner renting the mobile object 100, but is not limited to this.

[0303] As described above, the terminal device 300 may be provided with the input receiving unit 317. The input receiving unit 317 may receive input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A.

[0304] As described above, the terminal device 300 may be provided with the providing unit 326. Based on the maintenance-requiring mobile object information accepted by the input accepting unit 317, the providing unit 326 may provide the maintenance-requiring information to another terminal device (not shown) via non-base station mediated wireless communication.

[0305] The input receiving unit 317 provided in the terminal device 300 can receive input of defect content information indicating the content of a defect occurring in the maintenance-requiring mobile object 100A.

[0306] As described above, the terminal device 300 may be provided with the possibility determination unit 331. The possibility determination unit 331 may determine whether or not the owner of the terminal device 300 is capable of performing maintenance work on the maintenance-requiring mobile body 100A, based on information indicating the maintenance work that the owner is capable of performing and on the defect content information.

[0307] When the feasibility determination unit 331 determines that the owner of the terminal device 300 can perform maintenance work on the maintenance-requiring mobile body 100A, the display control unit 330 provided in the terminal device 300 can perform the following process. That is, in such a case, the display control unit 330 provided in the terminal device 300 can display, on the display unit 310 provided in the terminal device 300, maintenance request information for requesting the owner of the terminal device 300 to perform maintenance work.

[0308] The incentive granting unit 445 provided in the management device 400 may grant an incentive for providing information about the maintenance-requiring mobile body 100A. When the information about the maintenance-requiring mobile body 100A is provided using a mobile terminal 200, an incentive may be granted to the owner of the mobile terminal 200. When the information about the maintenance-requiring mobile body 100A is provided using a terminal device 300, an incentive may be granted to the owner of the terminal device 300. The incentive may be, for example, points, but is not limited to these.

[0309] As described above, the management device 400 may be provided with an information provider evaluation unit 456. The information provider evaluation unit 456 may generate information provider evaluation information, which is information indicating an evaluation of an information provider who has provided information about the maintenance-requiring mobile body 100A. For example, if the accuracy of the information provided by the information provider is relatively low, the information provider evaluation unit 456 may set the evaluation of the information provider relatively low. If the accuracy of the information provided by the information provider is relatively high, the information provider evaluation unit 456 may set the evaluation of the information provider relatively high. The incentive granting unit 445 may set the size of the incentive according to the level of the evaluation of the information provider in the information provider evaluation information.

[0310] FIG. 42 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0311] In step S261, the reception unit 216 provided in the mobile terminal 200 can receive input of maintenance-requiring mobile object information, which is information about the maintenance-requiring mobile object 100A. As described above, the maintenance-requiring mobile object information can be input by the owner of the mobile terminal 200. After this, the process proceeds to step S262.

[0312] In step S262, the maintenance-required information providing unit 222 included in the mobile terminal 200 provides maintenance-required information for outsourcing maintenance work on the maintenance-required mobile body 100A to the terminal device 300 via wireless communication not mediated by a base station. Then, the process proceeds to step S263.

[0313] In step S263, the display control unit 330 included in the terminal device 300 displays display information corresponding to the maintenance requirement information on the display unit 310 included in the terminal device 300. In this way, the processing shown in Fig. 42 is completed.

[0314] FIG. 43 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0315] In step S271, the receiving unit 216 included in the mobile terminal 200 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S272.

[0316] In step S272, the receiving unit 216 further receives input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S273.

[0317] In step S273, the maintenance-required information providing unit 222 included in the mobile terminal 200 provides the maintenance-required information for outsourcing maintenance work on the maintenance-required mobile body 100A and the defect content information to the terminal device 300 via non-base-station mediated wireless communication. Then, the process proceeds to step S274.

[0318] In step S274, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300 based on the defect content information and the available work information indicating the maintenance work that the maintenance member can perform.

[0319] FIG. 44 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0320] In step S281, the receiving unit 216 included in the mobile terminal 200 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S282.

[0321] In step S282, the receiving unit 216 further receives input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S283.

[0322] In step S283, determination unit 227 provided in mobile terminal 200 determines whether the owner of mobile terminal 200 is capable of performing maintenance work on maintenance-requiring mobile object 100A. Determination unit 227 can determine whether the owner of mobile terminal 200 is capable of performing maintenance work based on information indicating the maintenance work that the owner can perform and defect content information. If the owner of mobile terminal 200 is capable of performing maintenance work on maintenance-requiring mobile object 100A (YES in step S283), the process proceeds to step S284. If the owner of mobile terminal 200 is not capable of performing maintenance work on maintenance-requiring mobile object 100A (NO in step S283), the process proceeds to step S285.

[0323] In step S284, the display control unit 226 provided in the mobile terminal 200 displays on the display unit 210 provided in the mobile terminal 200 maintenance information for entrusting the owner of the mobile terminal 200 with maintenance work on the maintenance-requiring mobile body 100A.

[0324] In step S285, control unit 214 included in mobile terminal 200 determines whether or not the owner of mobile terminal 200 has refused to accept the maintenance work. The owner of mobile terminal 200 can refuse to accept the maintenance work by operating an operation screen displayed on display unit 210. If the owner of mobile terminal 200 has not refused to accept the maintenance work (NO in step S285), the processing shown in FIG. 44 is completed. If the owner of mobile terminal 200 has refused to accept the maintenance work (YES in step S285), the processing proceeds to step S286.

[0325] In step S286, the maintenance-required information providing unit 222 included in the mobile terminal 200 provides the maintenance-required information for outsourcing maintenance work on the maintenance-required mobile body 100A and the defect content information to the terminal device 300 via non-base-station mediated wireless communication. Then, the process proceeds to step S287.

[0326] In step S287, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance requirement information on the display unit 310 provided in the terminal device 300, based on the defect content information and the available work information indicating the maintenance work that the maintenance member can perform. In this way, the processing shown in Fig. 44 is completed.

[0327] FIG. 45 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0328] In step S291, the input receiving unit 317 provided in the terminal device 300 receives input of maintenance-requiring mobile object information, which is information related to the maintenance-requiring mobile object 100A. After that, the process proceeds to step S292.

[0329] In step S292, the input receiving unit 317 further receives input of defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object 100A. After that, the process proceeds to step S293.

[0330] In step S293, the possibility determination unit 331 provided in the terminal device 300 determines whether the owner of the terminal device 300 is capable of performing maintenance work on the maintenance-requiring mobile object 100A. The possibility determination unit 331 can determine whether the owner of the terminal device 300 is capable of performing the maintenance work based on information indicating the maintenance work that the owner can perform and the defect content information. If the owner of the terminal device 300 is capable of performing maintenance work on the maintenance-requiring mobile object 100A (YES in step S293), the process proceeds to step S294. If the owner of the terminal device 300 is not capable of performing maintenance work on the maintenance-requiring mobile object 100A (NO in step S293), the process proceeds to step S295.

[0331] In step S294, the display control unit 330 provided in the terminal device 300 displays maintenance request information on the display unit 310 provided in the terminal device 300 to request the owner of the terminal device 300 to perform maintenance work on the maintenance-requiring mobile body 100A.

[0332] In step S295, the control unit 314 included in the terminal device 300 determines whether the request for maintenance work has been rejected by the owner of the terminal device 300. The request for maintenance work can be rejected by the owner of the terminal device 300 operating the operation screen displayed on the display unit 310. If the request for maintenance work has not been rejected by the owner of the terminal device 300 (NO in step S295), the processing shown in FIG. 45 is completed. If the request for maintenance work has been rejected by the owner of the terminal device 300 (YES in step S295), the processing proceeds to step S296.

[0333] In step S296, the providing unit 326 included in the terminal device 300 provides the maintenance requirement information for outsourcing maintenance work on the maintenance-requiring mobile body 100A and the defect content information to the other terminal device 300 via non-base station mediated wireless communication. Then, the process proceeds to step S297.

[0334] In step S297, the display control unit 330 provided in the other terminal device 300 displays display information corresponding to the maintenance requirement information on the other display unit 310 provided in the other terminal device 300, further based on the defect content information and the available work information indicating maintenance work that the maintenance member can perform. In this way, the processing shown in Fig. 45 is completed.

[0335] As described above, the terminal device 300 may be provided with a receiving unit 315. The receiving unit 315 may receive input of a maintenance record (work record) that is a record of maintenance work performed by a maintenance member who possesses the terminal device 300. The maintenance record may include information about the person who performed the maintenance work on the maintenance-requiring mobile object 100A. The maintenance record may include information indicating the date and time of the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance record may also include information indicating the content of the maintenance work performed on the maintenance-requiring mobile object 100A. The maintenance record may also include information about the parts (used parts) attached to the maintenance-requiring mobile object 100A during the maintenance work on the maintenance-requiring mobile object 100A. The maintenance record may also include information about the time required to perform the maintenance work on the maintenance-requiring mobile object 100A. The maintenance record may also include matters to be handed over regarding the maintenance. However, the maintenance record is not limited to these.

[0336] As described above, the terminal device 300 may be provided with the maintenance record providing unit 328. The maintenance record providing unit 328 may provide the management device 400 with the maintenance record received by the receiving unit 315.

[0337] As described above, the management device 400 may be provided with the acquisition unit 446. The acquisition unit 446 may acquire the maintenance records provided from the terminal device 300. The acquisition unit 446 may store the acquired maintenance records in the maintenance history storage unit 434.

[0338] As described above, the management device 400 may be provided with the work evaluation unit 448. The work evaluation unit 448 may generate work evaluation information, which is information indicating an evaluation of the maintenance work, based on a maintenance record, which is a record related to the maintenance work, and the results of the maintenance work.

[0339] The results of the maintenance work can be understood, for example, based on the period until a maintenance work with the same content as the maintenance work performed on a certain mobile body 100 is required again for that certain mobile body 100. The period until a maintenance work with the same content as the maintenance work performed on that certain mobile body 100 is required again can be understood, for example, based on the maintenance history of that certain mobile body 100.

[0340] Furthermore, the results of the maintenance work can be understood, for example, based on the distance traveled by a single mobile body 100 until the single mobile body 100 again requires maintenance work of the same content as the maintenance work performed on that single mobile body 100. The distance traveled by a single mobile body 100 until the single mobile body 100 again requires maintenance work of the same content as the maintenance work performed on that single mobile body 100 can be understood, for example, based on the usage history of the single mobile body 100.

[0341] As described above, the work evaluation unit 448 can generate work evaluation information indicating an evaluation of the maintenance work based on the maintenance record and the results of the maintenance work. As described above, the maintenance record can include information regarding the parts (used parts) attached to the maintenance-requiring mobile object 100A during the maintenance work on the maintenance-requiring mobile object 100A. The maintenance record can also include information regarding the time required to perform the maintenance work on the maintenance-requiring mobile object 100A. In other words, the maintenance record can include information indicating the cost of the maintenance work. Therefore, the work evaluation unit 448 can generate work evaluation information for the maintenance work based on the information indicating the cost of the maintenance work and the results of the maintenance work.

[0342] The work evaluation unit 448 can store the work evaluation information generated by the work evaluation unit 448 in the maintenance member information storage unit 432 or the like.

[0343] As described above, the management device 400 may be equipped with a work standard generation unit 450. The work standard generation unit 450 may adopt, as a work standard, a maintenance task whose evaluation indicated by the work evaluation information is equal to or exceeds the evaluation standard. For example, a maintenance task that is relatively low in cost but has relatively high durability has a relatively high work evaluation. On the other hand, a maintenance task that is relatively high in cost but has relatively low durability has a relatively low work evaluation. A maintenance task that is relatively low in cost but has relatively high durability may be adopted as a work standard. A maintenance task that is relatively high in cost but has relatively low durability is not adopted as a work standard.

[0344] The work standard generating unit 450 may generate work standards according to the region. For example, for a mobile body 100 used in an area prone to salt damage, the work standard may be to select parts that have been sufficiently treated with anti-rust treatment. Whether or not the mobile body 100 has been used in an area prone to salt damage may be determined, for example, based on the usage history of the mobile body 100. For example, for a mobile body 100 used in an area with many slopes, the work standard may be to select brake pads with sufficiently high durability. Whether or not the mobile body 100 has been used in an area with many slopes may be determined, for example, based on the usage history of the mobile body 100.

[0345] As described above, the management device 400 may be provided with a member evaluation unit 422. The member evaluation unit 422 may generate member evaluation information indicating an evaluation of a maintenance member based on the work evaluation information described above. As described above, the work evaluation information is information indicating an evaluation of a maintenance work. The member evaluation unit 422 may, for example, determine the level of the member evaluation according to the level of the evaluation in the work evaluation information, but is not limited to this.

[0346] As described above, the management device 400 may be provided with a remuneration determination unit 451. The remuneration determination unit 451 may determine the remuneration of the maintenance member based on the member evaluation information generated by the member evaluation unit 422. For example, the remuneration determination unit 451 may determine the level of remuneration according to the level of evaluation in the member evaluation information, but is not limited to this.

[0347] As described above, the management device 400 may be provided with a work standard information providing unit 452. The work standard information providing unit 452 may provide information related to work standards. More specifically, the work standard information providing unit 452 may provide the information related to the work standards to persons who are not maintenance members, for example, for a fee.

[0348] As described above, the management device 400 may be provided with a fee determination unit 454. The fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data of the information provided by the work standard information providing unit 452. If the amount of data of the information is relatively large, the fee for providing the information may be set relatively high. Furthermore, the fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data required to generate the information provided by the work standard information providing unit 452. If the amount of data required to generate the information is relatively large, the fee for providing the information may be set relatively high.

[0349] FIG. 46 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0350] In step S301, the receiving unit 315 provided in the terminal device 300 receives an input of a maintenance record, which is a record of maintenance work performed by a maintenance member. Then, the process proceeds to step S302.

[0351] In step S302, the maintenance record providing unit 328 included in the terminal device 300 provides the maintenance record accepted by the accepting unit 315 to the management device 400. After that, the process proceeds to step S303.

[0352] In step S303, the work evaluation unit 448 provided in the management device 400 performs work evaluation, which is an evaluation of the maintenance work, based on the maintenance record and the results of the maintenance work. In this way, the processing shown in Fig. 46 is completed.

[0353] In this manner, according to this embodiment, work evaluation information, which is information indicating an evaluation of the maintenance work, can be generated based on the maintenance record and the results of the maintenance work. The work evaluation information can be used to set work standards. Setting work standards can contribute to good management of the moving body 100.

[0354] As described above, the mobile terminal 200 may be provided with a control unit 214. The control unit 214 may acquire identification information of the mobile object 100 to which fault content information, which is information indicating the content of a fault occurring in the mobile object 100, is to be provided. The acquisition of the identification information of the mobile object 100 may be performed by the mobile terminal 200 reading the identification information presented by the information presenting unit 110 provided in the mobile object 100, but is not limited to this. For example, the user may operate an input screen displayed on the mobile terminal 200 to input the identification information of the mobile object 100. The control unit 214 may provide the identification information thus acquired to the management device 400.

[0355] As described above, management device 400 may be provided with mobile object information storage unit 428. As described above, mobile object information storage unit 428 may store mobile object information, which is information related to each mobile object 100. As described above, mobile object information may include fault content information indicating the content of a fault occurring in the mobile object 100. Control unit 408 provided in management device 400 may acquire fault content information related to mobile object 100 corresponding to identification information provided from mobile terminal 200 from mobile object information storage unit 428. Control unit 408 may supply the fault content information to mobile terminal 200.

[0356] As described above, the mobile terminal 200 may be provided with the information providing unit 228. The information providing unit 228 may provide the user with defect content information corresponding to the mobile object 100. The information providing unit 228 may display the defect content information on the display unit 210 provided in the mobile terminal 200, but is not limited to this. The information providing unit 228 may also provide the user with the defect information by voice.

[0357] FIG. 47 is a diagram illustrating an example of a display screen. FIG. 47 illustrates an example of a state in which defect content information is displayed on the display screen 230. The display control unit 226 may display the display screen 230 on the display unit 210. The display control unit 226 may display an image acquired by the image acquisition unit 224 on the display screen 230. If the image includes a moving object 100 to which defect content information is to be provided, the display control unit 226 may superimpose a graphic (symbol, mark) 232 corresponding to the defect content information corresponding to the moving object 100 on the moving object 100. The graphic 232 may be, for example, a circle, an oval, or the like that surrounds a defective component, but is not limited to this. The graphic 232 may also be a graphic corresponding to the outer shape of the defective component. The display control unit 226 may display the graphic 232 and also display text information 233 indicating the content of the defect on the display screen 230.

[0358] As described above, the mobile terminal 200 may be provided with a receiving unit 216. The receiving unit 216 may receive input of defect content information, which is information regarding the content of a defect occurring in the mobile object 100. The defect content information may be input by a user who owns the mobile terminal 200. The defect content information may be input, for example, by a user who has used the mobile object 100, but is not limited to this. Examples of the defect may include a dirty saddle. Examples of the defect may also include difficulty in adjusting the saddle height. Examples of the defect may also include a broken saddle. Examples of the defect may also include low tire air pressure. Examples of the defect may also include a flat tire. Examples of the defect may also include abnormal noises coming from the brakes. Examples of the defect may also include poor braking effectiveness. Examples of the defect may also include ineffective braking. Note that the defect content is not limited to these.

[0359] As described above, the storage unit 404 included in the management device 400 may include a mobile object information storage unit 428. The mobile object information storage unit 428 may store mobile object information. As described above, the mobile object information may include defect content information. The defect content information received by the reception unit 216 included in the mobile terminal 200 may be provided from the mobile terminal 200 to the management device 400. The control unit 408 included in the management device 400 may update the defect content information stored in the storage unit 404 based on the defect content information received by the reception unit 216 included in the mobile terminal 200. More specifically, the control unit 408 may update the defect content information stored in the mobile object information storage unit 428 based on the defect content information received by the reception unit 216. As described above, the management device 400 may include a reservation reception unit 410. The reservation reception unit 410 may restrict usage reservations for the mobile object 100 based on the defect content information.

[0360] FIG. 48 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0361] In step S311, the control unit 214 provided in the mobile terminal 200 acquires the identification information of the moving object 100 to which the defect content information is to be provided. After that, the process proceeds to step S312.

[0362] In step S312, the control unit 214 supplies the identification information of the moving object 100 to which the defect content information is to be provided to the management device 400. After that, the process proceeds to step S313.

[0363] In step S313, the control unit 408 included in the management device 400 reads out the defect content information corresponding to the identification information from the mobile unit information storage unit 428. After that, the process proceeds to step S314.

[0364] In step S314, the control unit 408 supplies the defect content information to the mobile terminal 200. After that, the process proceeds to step S315.

[0365] In step S315, the information providing section 228 included in the mobile terminal 200 provides the defect content information to the user who owns the mobile terminal 200. In this way, the processing shown in Fig. 48 is completed.

[0366] In this way, according to the present embodiment, defect content information regarding the mobile object 100 can be provided, and therefore the user can decide whether or not to use the mobile object 100 before starting to use the mobile object 100. According to the present embodiment, it is possible to contribute to the convenience of the user.

[0367] [Modified embodiment] The present invention is not limited to the above-described embodiment, and various configurations can be adopted without departing from the gist of the present invention.

[0368] For example, in the above embodiment, the determination unit 416 is provided in the management device 400. However, the present invention is not limited to this. For example, the determination unit 416 may be provided in the mobile terminal 200.

[0369] In the above embodiment, the position and orientation suitability determination unit 425 is provided in the management device 400. However, the present invention is not limited to this. For example, the position and orientation suitability determination unit 425 may be provided in the terminal device 300.

[0370] In the above embodiment, the case where the work state suitability determination unit 424 is provided in the management device 400 has been described as an example, but the present invention is not limited to this. For example, the work state suitability determination unit 424 may be provided in the terminal device 300.

[0371] In the above embodiment, the work information storage unit 433 is provided in the management device 400. However, the present invention is not limited to this. For example, the work information storage unit 433 may be provided in the terminal device 300.

[0372] The invention that can be understood from the above-described embodiments will be described below.

[0373] The management system (10) is a management system for managing a mobile object (100) shared by a plurality of users, and includes a terminal device (300) carried by a maintenance member who performs maintenance work on a maintenance-required mobile object (100A) that is the mobile object requiring maintenance, and a management device (400) capable of communicating with the terminal device. The management device includes a selection unit (420) that selects a delivery destination of maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object from among a plurality of maintenance members registered in advance, based on the location of the maintenance-required mobile object and the location of the maintenance member, and a management unit (400) that selects a delivery destination of maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object from among a plurality of maintenance members registered in advance, based on the location of the maintenance-required mobile object and the location of the maintenance member. and a maintenance-required information distribution unit (414) that distributes the maintenance-required information to the terminal device carried by the maintenance member, the terminal device including a display control unit (330) that displays information indicating the maintenance work on a display unit (310) based on the maintenance-required information, a reception unit (315) that receives an operation input by the maintenance member to accept the maintenance work displayed on the display unit, and an acceptance information supply unit (320) that, when the operation input is received by the reception unit, supplies the management device with acceptance information indicating that the operation input for the maintenance work has been performed by the maintenance member. This configuration allows for smooth entrustment of maintenance work to maintenance members.

[0374] In the management system, the display control unit may display a map (334) on the display unit, and may also display information indicating the maintenance work on the map.

[0375] In the management system, the display control unit may display, on the display unit, information indicating the maintenance work that the maintenance member can handle.

[0376] In the above management system, the selection unit may select the destination of the maintenance required information based further on defect content information indicating the content of the defect occurring in the maintenance required mobile body and available work information indicating the maintenance work that the maintenance member can handle.

[0377] In the above management system, the display control unit may display a graphic (338) corresponding to the maintenance work on the display unit.

[0378] In the management system described above, the display control unit may display the graphic on the display unit in a manner corresponding to the type of maintenance work.

[0379] In the management system described above, the display control unit may display the graphic on the display unit in a manner corresponding to the amount of work required for the maintenance work.

[0380] In the management system described above, the display control unit may display the graphic on the display unit in a manner according to the distance between the maintenance-requiring mobile object and the maintenance member.

[0381] In the management system described above, the reception unit may receive the commissioned operation input for the maintenance work based on an operation by the maintenance member on the graphic displayed on the display unit.

[0382] In the above management system, the management device further includes a processing unit (423) that completes the entrustment to the maintenance member based on the acceptance information, and in the case where a single maintenance-requiring mobile object requires multiple maintenance tasks, the processing unit may complete the entrustment of the maintenance tasks required by the single maintenance-requiring mobile object to the maintenance member when the acceptance of all of the multiple maintenance tasks required by the single maintenance-requiring mobile object is performed by one or more of the maintenance members.

[0383] In the above management system, the display control unit may display on the display unit in different manners the maintenance work that has been accepted among the multiple maintenance work required by one of the mobile bodies requiring maintenance and the maintenance work that has not been accepted among the multiple maintenance work required by the mobile body requiring maintenance.

[0384] In the management system, the display control unit may display the uncontracted maintenance work in a flashing manner.

[0385] In the above management system, if a single mobile object requiring maintenance requires multiple maintenance tasks, the display control unit may display the maintenance tasks required by the single mobile object requiring maintenance on the display unit if the maintenance member carrying the terminal device equipped with the display control unit is able to handle all of the multiple maintenance tasks required by the single mobile object requiring maintenance.

[0386] In the above management system, the display control unit may display on the display unit in different formats the maintenance work that can be performed by the maintenance member who possesses the terminal device equipped with the display control unit and the maintenance work that cannot be performed by the maintenance member who possesses the terminal device equipped with the display control unit.

[0387] The management method is a management method for managing mobile objects shared by multiple users, and includes a selection step (S121) in which a management device selects a recipient of maintenance information for entrusting maintenance work on a maintenance-requiring mobile object, which is a mobile object that requires maintenance, from among a plurality of pre-registered maintenance members based on the location of the maintenance-requiring mobile object and the location of a maintenance member who will perform the maintenance work on the maintenance-requiring mobile object; a distribution step (S122) in which the maintenance information is distributed to a terminal device carried by the maintenance member selected in the selection step; a step (S123) in which information indicating the maintenance work is displayed on a display unit provided on the terminal device based on the maintenance information; a reception step (S124) in which an accepted operation input is an input of an accepted operation by the maintenance member for the maintenance work displayed on the display unit; and a step (S125) in which the terminal device supplies accepted information indicating that the accepted operation input for the maintenance work has been performed by the maintenance member to the management device when the accepted operation input is received in the reception step. [Explanation of symbols]

[0388] 10: Management system 12: Sharing system 22: Rental port 23: Base station 24: Network 29: Management Center 30: Management machine 38: Port lock mechanism 100: Mobile unit 100A: Mobile unit requiring maintenance 100B: Available mobile objects 102, 202, 202A, 302, 402: Arithmetic unit 104, 204, 204A, 304, 404: Storage section 105, 205, 311: Positioning unit 106: Locking mechanism 108: Battery 110: Information display unit 111: Mobile communication unit 112, 212, 212A, 312, 406: Communication Department 114, 214, 214A, 314, 408: Control unit 116: Usage restriction information acquisition unit 118: Usage restriction unit 122: Reservation transfer unit 124, 329: Location information acquisition unit 126: Authentication unit 128: Data acquisition unit 200: Portable terminal 200A: Portable communication terminal 206, 206A, 306: Imaging unit 208, 208A, 308: Operation unit 210, 210A, 310: Display unit 216, 315: Reception unit 218: Usage Restriction Information Department 220: Maintenance required mobile information provider 222: Maintenance Information Section 224, 322: Image acquisition unit 225: Defect content determination unit 226, 226A, 330: Display control unit 227, 416: Judgment Department 228: Information Provision Department 230, 332, 344: Display screen 232, 338, 338B, 338G, 338P, 338V, 338Y, 342, 346: Shapes 233, 340, 348: Character information 300: Terminal device 316: Remuneration information input reception unit 317: Input reception unit 318: Completion information reception department 320: Contract information supply department 324: Audio information providing unit 326: Providing unit 328: Maintenance record providing unit 331: Acceptance / rejection determination unit 334: Map 336: Information 350: Controlled area 350L: Low altitude area 352: Service base 352A: Advanced service base 352B: Non-high-speed service base 352C: Long-term service base 352D: Short-term service base 400: Management device 410: Reservation reception department 412: Estimation department 414: Maintenance information distribution unit 417: Moving object determination unit 418: Notification Department 420: Selection Department 422: Member evaluation unit 423: Processing unit 424: Working state suitability determination unit 425: Position and posture suitability determination unit 426: User information storage unit 428: Mobile information storage unit 430: Reservation information storage unit 432: Maintenance member information storage unit 433: Work information storage unit 434: Maintenance history storage unit 436: Usage history storage unit 438: Map information storage unit 440: Setting section 442: Decision section 444: Corrective Division 445: Incentive Granting Division 446: Acquisition section 448: Work evaluation section 450: Work standard generation unit 451: Remuneration determination unit 452: Work Standard Information Providing Department 454: Price Determination Department 456: Information Provider Evaluation Department

Claims

1. A management system (10) for managing a mobile object (100) shared by multiple users, comprising: a terminal device (300) carried by a maintenance member who performs maintenance work on a maintenance-requiring mobile body (100A), which is the mobile body that requires maintenance; a management device capable of communicating with the terminal device; Equipped with The management device (400) a selection unit (420) that selects a delivery destination of the maintenance-required information for entrusting the maintenance work on the maintenance-required mobile object from among a plurality of maintenance members registered in advance, based on the location of the maintenance-required mobile object and the location of the maintenance member; a maintenance-required information distribution unit (414) that distributes the maintenance-required information to the terminal devices owned by the maintenance members selected by the selection unit, The terminal device a display control unit (330) that displays information indicating the maintenance work on a display unit (310) based on the maintenance requirement information; a reception unit (315) that receives an operation input by the maintenance member for the maintenance work displayed on the display unit; an accepted information supply unit (320) that, when the accepted operation input is accepted by the accepting unit, supplies accepted information indicating that the accepted operation input for the maintenance work has been performed by the maintenance member to the management device; The management device further includes a processing unit (423) that establishes a commission to the maintenance member based on the commission information, In the case where one of the maintenance-requiring mobile objects requires a plurality of maintenance works, the processing unit completes the entrustment of the maintenance works required by the one of the maintenance-requiring mobile objects to the maintenance members when the entrustment of all of the plurality of maintenance works required by the one of the maintenance-requiring mobile objects is performed by one or more of the maintenance members, the display control unit displays, on the display unit in different forms, the maintenance work that has been accepted among the plurality of maintenance works required by one of the maintenance-requiring mobile bodies and the maintenance work that has not been accepted among the plurality of maintenance works required by the maintenance-requiring mobile body; The display control unit displays the uncontracted maintenance work in a flashing manner.

2. 2. The management system according to claim 1, The display control unit displays a map (334) on the display unit and displays information indicating the maintenance work on the map.

3. 3. The management system according to claim 1, The display control unit displays information indicating the maintenance work that the maintenance member can handle on the display unit.

4. 3. The management system according to claim 1, A management system in which the selection unit selects the destination of the maintenance requirement information based on defect content information indicating the content of the defect occurring in the maintenance-requiring mobile object and available work information indicating the maintenance work that the maintenance member can handle.

5. 3. The management system according to claim 1, The display control unit displays a graphic (338) corresponding to the maintenance work on the display unit.

6. 6. The management system according to claim 5, The display control unit displays the graphic on the display unit in a manner corresponding to the type of maintenance work.

7. 6. The management system according to claim 5, The display control unit displays the graphic on the display unit in a manner corresponding to the amount of work required for the maintenance work.

8. 6. The management system according to claim 5, A management system in which the display control unit displays the graphic on the display unit in a manner according to the distance between the mobile object requiring maintenance and the maintenance member.

9. 6. The management system according to claim 5, The reception unit receives the commissioned operation input for the maintenance work based on an operation by the maintenance member on the graphic displayed on the display unit.

10. 3. The management system according to claim 1, In a management system, when a single mobile object requiring maintenance requires multiple maintenance tasks, the display control unit displays the maintenance tasks required by the single mobile object requiring maintenance on the display unit if the maintenance member carrying the terminal device equipped with the display control unit is able to handle all of the multiple maintenance tasks required by the single mobile object requiring maintenance.

11. 3. The management system according to claim 1, A management system in which the display control unit displays on the display unit in different formats the maintenance work that can be performed by the maintenance member who owns the terminal device equipped with the display control unit and the maintenance work that cannot be performed by the maintenance member who owns the terminal device equipped with the display control unit.

12. A management method for managing a mobile object shared by multiple users, comprising: a selection step (S121) in which the management device selects a delivery destination of maintenance information for entrusting maintenance work on the maintenance-requiring mobile body, which is the mobile body that requires maintenance, from among a plurality of maintenance members registered in advance, based on the location of the maintenance-requiring mobile body and the location of a maintenance member who will perform the maintenance work on the maintenance-requiring mobile body; a distribution step (S122) of distributing the maintenance-required information to a terminal device possessed by the maintenance member selected in the selection step; a display step (S123) of displaying information indicating the maintenance work on a display unit provided in the terminal device based on the maintenance requirement information; a receiving step (S124) of receiving an operation input by the maintenance member for the maintenance work displayed on the display unit; a step (S125) in which, when the commissioned operation input is accepted in the accepting step, the terminal device supplies commissioned information indicating that the commissioned operation input for the maintenance work has been performed by the maintenance member to the management device; and The method further includes a processing step in which the management device establishes a commission to the maintenance member based on the commission information, In the case where a single maintenance-requiring mobile object requires a plurality of maintenance works, in the processing step, when the commissioning of all of the plurality of maintenance works required by the single maintenance-requiring mobile object is performed by one or more maintenance members, the commissioning of the maintenance works required by the single maintenance-requiring mobile object to the maintenance members is established; In the display step, the accepted maintenance work among the plurality of maintenance works required for one of the maintenance-requiring mobile bodies and the unaccepted maintenance work among the plurality of maintenance works required for the maintenance-requiring mobile body are displayed on the display unit in different modes, In the display step, the uncontracted maintenance work is displayed in a flashing manner.

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