Information processing device, information providing method, and computer program

Abstract

An information processing device is provided that can provide benefits in terms of both career and assets to users who satisfy specific conditions. [Solution] The information processing device includes a storage unit that stores multiple pieces of user information indicating information about multiple users who each satisfy a specific condition related to their occupation or assets, and a display control unit that displays on the user's terminal a portal site containing content personalized according to the user information. The portal site includes a first link area that displays first content containing multiple pieces of link information to pages related to a first support provider that provides services to support the user with regard to their occupation, and a second link area that displays second content containing multiple pieces of link information to pages related to a second support provider that provides services to support the user with regard to their assets.

Description

[Technical Field]

[0001] The present disclosure relates to an information processing device, an information providing method, and a computer program. [Background technology]

[0002] In the information processing device described in Patent Document 1, a class condition setting unit sets class preferential information for each asset category, a total amount calculation unit selects a predetermined asset category from the asset categories, customer asset information is read from a storage unit, and the total amount of assets actually held by the customer that belong to the predetermined asset category is calculated. A class determination unit determines the customer's class for each asset category based on the class preferential information and the calculated total amount. An asset management unit uses a class preferential value corresponding to the customer's class determined for each asset category to manage the customer's assets under the preferential conditions represented by the class preferential value for each asset category, and updates the customer asset information according to this management content. This allows the total amount of assets in the selected predetermined asset category to be used as a criterion value for class determination, and the class preferential value to be set according to the determined class. This allows the customer's asset utilization status to be accurately determined based on the total asset amount, which is the criterion value for class determination, and appropriate preferential services to be provided for each asset category depending on the customer's assets. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2009-064475 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the information processing device described in Patent Document 1 merely provides preferential services related to the assets of the customer.

[0005] Therefore, the present disclosure has been made in consideration of the above-mentioned problems, and its purpose is to provide an information processing device, an information providing method, and a computer program that can provide benefits in terms of both career and assets to users who meet certain conditions. [Means for solving the problem]

[0006] According to the present disclosure, an information processing device can be provided that includes a memory unit that stores multiple pieces of user information, each of which indicates information about multiple users who satisfy specific conditions related to occupation or assets, and a display control unit that displays a portal site on the user's terminal that includes content personalized according to the user information, wherein the portal site includes a first link area that displays first content that includes multiple link information to pages related to a first support provider that provides services to support the user with respect to occupation, and a second link area that displays second content that includes multiple link information to pages related to a second support provider that provides services to support the user with respect to assets.

[0007] According to the present disclosure, an information provision method can be provided that utilizes user information indicating information about a user who meets specific conditions regarding occupation or assets, the information provision method including a step of displaying a portal site including content personalized according to the user information on the user's terminal, wherein the portal site includes a first link area that displays first content including a plurality of links to pages related to a first support provider that provides services to support the user regarding occupation, and a second link area that displays second content including a plurality of links to pages related to a second support provider that provides services to support the user regarding assets.

[0008] According to the present disclosure, a computer program can be provided that causes a computer to execute a process that utilizes user information indicating information about a user who meets specific conditions regarding occupation or assets, the computer executing a step of displaying a portal site on the user's terminal that includes content personalized according to the user information, the portal site including a first link area that displays first content that includes multiple links to pages related to a first support provider that provides services to support the user regarding occupation, and a second link area that displays second content that includes multiple links to pages related to a second support provider that provides services to support the user regarding assets. [Effects of the Invention]

[0009] According to the present disclosure, users who meet certain conditions can be provided with benefits in terms of both career and assets. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is a diagram illustrating an example configuration of a family office system according to an embodiment of the present disclosure. [Figure 2] 10 is a diagram showing support contents for a user according to the embodiment in a hierarchical manner. FIG. [Figure 3] FIG. 10 is a diagram showing an example of a portal site in which a first link area is displayed according to the embodiment. [Figure 4] FIG. 10 is a diagram showing an example of a portal site in which a second link area according to the embodiment is displayed. [Figure 5] FIG. 2 is a diagram illustrating an example of the configuration of an information processing device according to the embodiment. [Figure 6] 10 is a flowchart showing an example of a member registration process in the information providing method according to the embodiment. [Figure 7] 10 is a flowchart illustrating an example of an information providing process in the information providing method according to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] Preferred embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. In this specification and drawings, components having substantially the same functional configurations are designated by the same reference numerals, and redundant description will be omitted.

[0012] 1 is a block diagram showing an example of the overall configuration of a family office system SYS (hereinafter referred to as "this system SYS") according to an embodiment of the present disclosure. This system SYS includes an information processing device 10, a special authority business terminal 20, a plurality of user terminals 30, a plurality of first support business terminals 40, and a plurality of second support business terminals 50.

[0013] The information processing device 10, the special-authority business operator terminal 20, the user terminal 30, the first support business operator terminal 40, and the second support business operator terminal 50 are connected to a network NW and can communicate with each other. The network NW includes, for example, one or more of the Internet, a LAN (Local Area Network), a public telephone network, a closed network, and a short-distance wireless network.

[0014] The information processing device 10 stores multiple pieces of user information indicating information on multiple users who satisfy specific conditions related to occupation or assets (hereinafter referred to as "specific conditions SC"). The information processing device 10 displays on the user terminal 30 a portal site including content personalized according to the user information. The specific conditions SC typically include having a medical license or a dental license. Hereinafter, doctors and dentists may be referred to as "doctors, etc."

[0015] However, the specific condition is not limited to this and may be, for example, having another legal qualification, owning assets above a certain amount, or being the manager of a company above a certain size. Other legal qualifications include, for example, legal qualifications such as lawyer and judge, judicial scrivener qualification, certified public accountant qualification, tax accountant qualification, real estate appraiser qualification, or patent attorney qualification. Assets above a certain amount may be, for example, 500 million yen or more, 1 billion yen, or 2 billion yen or more. A company above a certain size is, for example, a company whose size is determined based on financial conditions such as capital and annual sales and / or business scale such as the number of employees. In this way, the user is wealthy.

[0016] The content included in the portal site includes information for assisting users with careers and assets, specifically, information for matching users with businesses that assist users with careers and assets.

[0017] FIG. 2 is a diagram showing the support content for users who satisfy specific conditions SC. As shown in FIG. 2, the support content for users includes support related to the user's career and support related to the user's assets. Support related to the user's career includes support related to the growth of the institution the user operates or belongs to and support related to the governance of the institution. Support related to the institution's growth includes support for the institution's internal growth strategy and support for the institution's external growth strategy. Meanwhile, support related to the user's assets includes support related to the user's finances and support related to the user's non-financial matters. Financial support includes support related to the user's asset management and support related to the user's tax management. Asset management support includes support related to direct and / or indirect investments, and support related to cash. Support related to direct and indirect investments includes support related to stocks, bonds, alternative investments, and commodity investments. These will be described in more detail below.

[0018] 3 is a diagram showing an example of a portal site 60 according to this embodiment. As shown in FIG. 3, the portal site 60 is displayed on the display unit 310 of the user terminal 30. The portal site 60 may include, for example, a first tab 610, a second tab 620, and a third tab 630. The first tab 610, the second tab 620, and the third tab 630 are image elements for switching the display content of the portal site 60. When the first tab 610 is selected, a first link area 611 appears on the portal site 60.

[0019] The portal site 60 includes a first link area 611. The first link area 611 includes a first content 612. The first content 612 includes a plurality of link information 613 to pages related to a first support provider. The link information 613 is added to an image element such as a banner, and is configured to enable transition to the linked page by a click operation or the like. The first support provider is a provider that provides a service (FIG. 2) that supports users with regard to their occupations. In this embodiment, the provider is not limited to an organization such as a company, and may be an individual.

[0020] For example, the first support business operator is an operator that provides support for the growth of the institution operated or affiliated with the user (Figure 2), or an operator that provides support for the governance of the institution operated or affiliated with the user (Figure 2). If the user's occupation is a doctor or dentist, the institution is, for example, a medical institution that practices medicine or dentistry. If the user's occupation is a profession based on a qualification such as a lawyer, the institution is, for example, an office such as a law firm or a professional corporation. If the user's occupation is a business manager, the institution is, for example, a corporation such as a company.

[0021] Support for the growth of an institution can be, for example, support for internal growth strategies (Figure 2) and / or support for external growth strategies (Figure 2). An internal growth strategy is, for example, a strategy for an institution to grow by utilizing existing resources, existing capabilities, and / or existing customer base. An internal growth strategy can be, for example, expanding existing business, developing new products or services, increasing market share, entering new markets, strengthening relationships with existing customers, improving profit margins through operational efficiency, securing personnel, introducing equipment, and / or investing in research and development or human resource development. An external growth strategy can be, for example, a strategy for an institution to expand its scale or acquire new capabilities by utilizing other institutions. An external growth strategy can be, for example, acquisitions, mergers, partnerships, and / or acquiring know-how or technology from outside.

[0022] Governance support may include, for example, support regarding the governance and / or management structure of an institution. Governance support may include, for example, support regarding organizational design, risk management, internal controls, security management, compliance, and / or information management. Governance support may include, for example, support regarding the tax management of an institution.

[0023] The link information 613 includes a hyperlink for transitioning to a page related to the first support provider. In this case, the linked page is typically a page within the portal site 60 and is a page assigned to the first support provider. Therefore, the linked page is managed by the operator of the information processing device 10 (portal site 60). For this reason, in order for a transaction to be concluded between the user and the first support provider, it is required that the linked page be passed through. Therefore, the operator can manage or monitor the information exchange between the user and the first support provider. The linked page may also be a page on an external site (for example, the official website of the first support provider).

[0024] The page related to the first support provider includes, for example, information introducing the first support provider, information for contacting the first support provider, and information on services or products provided directly or indirectly by the first support provider. The information for contacting the first support provider includes information on a communication platform for communicating with the first support provider terminal 40. The communication platform is, for example, an email system, an online conference system, a chat interface, or a web form.

[0025] Preferably, the information processing device 10 relays communication data between the user terminal 30 and the first support provider terminal 40 via a communication platform and is capable of monitoring and / or recording the communication data. For example, in the case of email, the information processing device 10 records the email content. Note that, for example, the communication platform may be configured so that the operating company is included in the recipients of all emails. For example, in the case of chat, the information processing device 10 records messages in real time. Note that, for example, the operating company may be allowed to participate in the chat via the operating company terminal. For example, in a web form, the information processing device 10 records information entered by a user. In an online conference, the information processing device 10 records, for example, information indicating the conference content (e.g., video, chat, or a summary thereof). For example, in an online conference, the information processing device 10 transmits conference information to the operating company terminal and allows the operating company to participate in the conference via the operating company terminal, thereby monitoring and / or recording the conference content in real time or non-real time.

[0026] Note that multiple pieces of link information 613 may be assigned to one first support provider. In this case, the content of the linked page differs depending on the support content. Furthermore, even if the link information 613 is from the same first support provider, some link information 613 may be available or some link information 613 may be prohibited from being provided depending on the user's membership level, for example.

[0027] Each piece of link information 613 may be displayed in a display format according to the priority assigned to the link information 613. The priority may be, for example, 1st, 2nd, ..., Nth, in descending order of priority. N is an integer equal to or greater than 2. Link information 613 with a higher priority is displayed in a more emphasized display format than link information 613 with a lower priority. Emphasis refers to making the target link information 613 visually stand out from its surroundings, but the method for doing so is not particularly limited. Emphasis may be, for example, using a vivid color, applying a large size, adopting a unique shape, locating it in a prominent position, and / or adding movement.

[0028] 3, N=2. For example, the multiple link information 613 include one or more pieces of link information 613a assigned with the first priority and one or more pieces of link information 613b assigned with the second priority. The display form of the link information 613a is different from the display form of the link information 613b. In the example of FIG. 3, the size of the link information 613a is larger than the size of the link information 613b, and the display position of the link information 613a is above the display position of the link information 613.

[0029] When the first tab 610 is selected, a first ranking area 631 may be displayed on the portal site 60. The first ranking area 631 includes one or more ranking fields 632. The ranking fields 632 indicate the rankings (orders) of multiple first support providers or multiple link information 613. Each ranking field 632 indicates a ranking for each support type related to the user's occupation. The support types are defined, for example, based on the support content hierarchically shown in FIG. 2. For example, the multiple ranking fields 632 include a ranking field 632a and a ranking field 632b. The ranking field 632a indicates a ranking of first support providers or link information 613 that provide support for the growth of the institution operated or to which the user belongs (FIG. 2). The ranking field 632b indicates a ranking of first support providers or link information 613 that provide support for the governance of the institution operated or to which the user belongs (FIG. 2).

[0030] When the first tab 610 is selected, a first chat area 651 may appear on the portal site 60. The first chat area 651 includes an input area 652, a send button 653, and a message area 654. The first chat area 651 is an area for a conversation with a chatbot regarding support related to the user's career. The conversation may be, for example, a text conversation or a voice conversation.

[0031] The input area 652 is an area where the user inputs information to be sent to the chatbot. The information includes, for example, questions, consultations, requests, and answers to the chatbot. The send button 653 is a widget for instructing the user to send the information entered in the input area 652 to the chatbot. The message area 654 is an area that shows the content of the conversation between the chatbot and the user.

[0032] The chatbot receives information entered in the input area 652 and outputs information to be presented to the user in the message area 654. The information to be presented to the user includes, for example, answers to questions or inquiries from the user, questions for the user, and requests for the user.

[0033] For example, the chatbot receives information input by the user in the input area 652 and provides information to assist the user with regard to a career. The information to assist the user includes, for example, at least one of information to directly assist the user, information to introduce first assistance businesses that can assist the user, and information to introduce specially authorized businesses that can assist the user. In addition, the chatbot collects information about the user related to assistance with a career through dialogue with the user.

[0034] The special authority business is a business that has been granted special authority. The special authority is the authority to access a plurality of first support businesses and a plurality of second support businesses (described later), and / or the authority to access a plurality of pieces of user information stored in the information processing device 10 (user database 121 described later). In this embodiment, the special authority business is the business that operates the portal site 60. However, the special authority business is not particularly limited, and may be, for example, a business that has been granted special authority by contract.

[0035] When the second tab 620 is selected, a second link area 621 appears on the portal site 60 .

[0036] FIG. 4 is a diagram showing an example of a second link area 621 of a portal site 60. As shown in FIG. 4, the portal site 60 includes the second link area 621. The second link area 621 includes second content 622. The second content 622 includes multiple link information 623 to pages related to second support providers. The link information 623 is added to an image element such as a banner, and is configured to enable transition to the linked page by clicking or the like. The second support provider is a business that provides services (FIG. 2) that support users regarding their assets. Assets include tangible assets and intangible assets. Tangible assets include, for example, cash, financial instruments, business assets (e.g., stocks and equity interests), real estate, vehicles such as airplanes and yachts, land, and artwork. Intangible assets include, for example, a mission, values, experience, knowledge, credit, connections, traditions, culture, education, political influence, charitable achievements, intellectual property, and know-how shared by a user or a family.

[0037] For example, the second support business is a business that provides financial support to the user (FIG. 2) and / or a business that provides non-financial support to the user (FIG. 2).

[0038] Financial support is, for example, asset management support (Figure 2) and / or tax management support (Figure 2).

[0039] Asset management is, for example, the process of effectively managing and / or administering a user's assets to preserve and / or grow the user's assets. Asset management may include cash management (FIG. 2).

[0040] Investment methods used in asset management include, for example, direct investment and / or indirect investment (Figure 2). Direct investment is an investment in which a user directly invests funds in an investment target. Indirect investment is an investment by a user through an intermediary.

[0041] Investment categories in direct and indirect investments include, for example, at least one of stocks, stock derivatives, bonds, bond derivatives, alternative investments, and commodity investments (Figure 2). Alternative investments include, for example, at least one of real estate investments, private equity, hedge funds, infrastructure investments, and collecting real assets as investment objectives. Real assets are, for example, paintings, luxury watches, rare wines, jewelry, or classic cars. Commodity investments are, for example, investments in commodities such as precious metals, energy resources, agricultural products, and carbon credits.

[0042] Tax management is, for example, the process of managing and / or planning tax matters in compliance with laws and regulations. Tax management includes, for example, at least one of tax planning, estate planning, and audit response. For example, in the case of a private medical practice, tax management may include tax management for the medical practice and tax management for the individual medical practice.

[0043] Non-financial support is, for example, support directly or indirectly related to the user's assets from a perspective other than financial matters. Non-financial support is, for example, legal support, educational support, and / or privileged support. Legal support is, for example, resolving, avoiding, or mediating legal issues. Educational support is, for example, education for the next generation of asset successors, education on family governance, or the provision of expertise such as investment strategies. Privileged support is, for example, support for collecting real assets for recreational purposes, preferential treatment such as discounts or priority purchases, access to elite networks such as high-end members-only clubs, provision of premium services such as concierge services, or provision of cultural and artistic experiences such as interactions with famous artists.

[0044] The link information 623 includes a hyperlink for transitioning to a page related to the second support provider. In this case, the linked page is typically a page within the portal site 60 and is a page assigned to the second support provider. Therefore, the linked page is managed by the operator of the information processing device 10 (portal site 60). For this reason, in order for a transaction to be concluded between the user and the second support provider, it is required that the linked page be passed through. Therefore, the operator can manage or monitor the information exchange between the user and the second support provider. The linked page may also be a page on an external site (for example, the official website of the second support provider).

[0045] The page related to the second support provider includes, for example, information introducing the second support provider, information for contacting the second support provider, and information on services or products directly or indirectly provided by the second support provider. The information for contacting the second support provider includes information on a communication platform for communicating with the second support provider terminal 50. The communication platform is, for example, an email system, an online conference system, a chat interface, or a web form.

[0046] Preferably, the information processing device 10 is capable of relaying communication data between the user terminal 30 and the second support provider terminal 50 via the communication platform, and monitoring and / or recording the communication data. In addition, various examples of the communication platform for communicating with the second support provider terminal 50 are the same as the various examples of the communication platform for communicating with the first support provider terminal 40.

[0047] Note that multiple pieces of link information 623 may be assigned to one second support provider. In this case, the content of the linked page differs depending on the support content. Furthermore, even if the link information 623 is from the same second support provider, some link information 623 may be available or some link information 623 may be prohibited from being provided depending on the user's membership level, for example.

[0048] Each piece of link information 623 may be displayed in a display form according to the priority assigned to the link information 623. The priority may be, for example, first, second, ..., Mth, in descending order of priority. M is an integer equal to or greater than 2. Link information 623 with a higher priority is displayed in a display form that is more emphasized than link information 623 with a lower priority. The emphasis on the link information 623 is the same as the emphasis on the link information 613.

[0049] In the example of Fig. 4, M = 2. For example, the multiple link information 623 includes one or more pieces of link information 623a assigned with the first priority and one or more pieces of link information 623b assigned with the second priority. The display form of the link information 623a is different from the display form of the link information 623b. This is the same as the example of Fig. 3.

[0050] When the second tab 620 is selected, a second ranking area 641 may be displayed on the portal site 60. The second ranking area 641 includes one or more ranking fields 642. The ranking fields 642 indicate the rankings (orders) of the multiple second support providers or link information 623. Each ranking field 642 indicates a ranking for each type of support related to the user's assets. The support types are defined, for example, based on the support content hierarchically shown in FIG. 2. For example, the multiple ranking fields 642 include a ranking field 642a and a ranking field 642b. The ranking field 642a indicates the ranking of the second support providers or link information 623 that provide support related to the user's asset management (FIG. 2). The ranking field 642b indicates the ranking of the second support providers or link information 623 that provide support related to the user's tax management (FIG. 2).

[0051] When the second tab 620 is selected, a second chat area 661 may appear on the portal site 60. The second chat area 661 includes an input area 662, a send button 663, and a message area 664. The second chat area 661 is an area for interacting with a chatbot regarding assistance with the user's assets. The interaction may be text-based or voice-based. The chatbot that accesses the second chat area 661 may be the same as or different from the chatbot that accesses the first chat area 651.

[0052] The functions of the input area 662, the send button 663, and the message area 664 are similar to those of the input area 652, the send button 653, and the message area 654 of the first chat area 651, respectively. For example, the chatbot receives information entered by the user in the input area 662 and provides information to assist the user with assets. The information to assist the user includes, for example, at least one of information to directly assist the user, information to introduce a second assistance provider that can assist the user, and information to introduce a special-authority provider that can assist the user. In addition, the chatbot collects user information related to assistance with assets through dialogue with the user.

[0053] When the third tab 630 is selected, a user information field (not shown) containing user information may be displayed on the portal site 60. In this embodiment, the user information includes user attribute information, occupation-related information related to the user's occupation, and asset-related information related to the user's assets. The user can update, add, and delete user information by operating the user information field via the user terminal 30.

[0054] User attribute information indicates information directly related to the user. User attribute information includes, for example, one or more of basic personal information, educational background information, career information, family structure information, personal network information, values ​​information, lifestyle information, and information indicating the user's needs. Basic personal information includes, for example, one or more of name, date of birth, address, gender, and marital status. Educational background includes, for example, one or more of alma mater and field of major. Career includes, for example, one or more of work history, years of industry experience, qualifications or licenses held, and career stage. Career stage indicates the user's professional growth stage. Information indicating the user's needs includes, for example, information indicating the user's occupational needs and / or asset needs. Needs include, for example, demands, interests, and preoccupations.

[0055] If the user is a doctor, etc., the educational background is, for example, the medical school or dental school from which the user graduated. If the user is a doctor, etc., the career includes, for example, one or more of specialist qualification or certified medical qualification, years of experience as a doctor or dentist, occupational type (employed doctor / private doctor), study abroad or training experience, medical specialty, and career stage. Medical specialty is the medical specialty the user is responsible for or can be responsible for. The career stage of a doctor, etc. indicates the professional growth stage related to the specialized knowledge, skills, and authority that a doctor, etc. gradually acquires after completing medical or dental education. For example, the career stage is a trainee, specialist, supervising doctor, managerial position (e.g., chief physician, department head, deputy director, or director), employed doctor, and private doctor.

[0056] If the user is a doctor or the like, the information on family structure includes, for example, one or more of the following: the spouse's occupation (whether or not they are in the medical field), the number of children and their intention to go to medical school, information on the occupations of members of the user's family, and information on the family's involvement in the management of a medical institution. The family includes not only family members but also relatives and lineages. The information on the occupations of members of the user's family includes, for example, one or more of the following: whether there are any doctors or dentists in the family, and whether the family has a lineage of doctors or dentists.

[0057] The user attribute information preferably includes information on the membership level according to the amount of membership fee for the portal site 60. Membership fees are prepared in stages, for example, from free to high, or from low to high. For this reason, multiple membership levels are prepared.

[0058] The occupation-related information indicates information about the institution operated or affiliated with the user. The occupation-related information includes, for example, one or more of the following: basic information about the institution operated or affiliated with the user, the institution's size, human resources, the status of internal growth strategies, the status of external growth strategies, organizational management status, governance system, compliance status, information management system, management issues, business continuity plans, and the use of external support. The basic information about the institution includes, for example, one or more of the following: legal entity type (such as a joint-stock company or a limited liability company), date of establishment, business activities, industry, and fiscal period end information such as the fiscal year end. For example, if the user is a doctor, the basic information about the institution includes one or more of the following: type of medical institution (such as a clinic, hospital, or nursing home), type of practice (individually established or established by a medical corporation), and type of medical corporation (with or without equity). The size of the institution includes, for example, one or more of the following: annual sales or revenue, capital or net assets, number of locations, number of clients, and market share. For example, if the user is a doctor, the size of the institution includes one or more of the following information: the range and population of the medical area, the number of patients (daily average or monthly total, etc.), the number of hospital beds, the number of medical units (the number of facilities capable of providing simultaneous medical care), and the annual medical income.

[0059] The asset-related information indicates information about the user's assets, and includes, for example, one or more of the following information: total asset amount and breakdown, income structure, direct investment status, indirect investment status, alternative investment status, cash flow status, debt status, tax management status, inheritance or business succession plan, risk management status, legal support needs, educational support needs, privileged support needs, life plan, and asset formation goal.

[0060] Returning to FIG. 1 , the special authority business operator terminal 20 is a terminal used by a special authority business operator. The special authority business operator terminal 20 is used when the special authority business operator accesses the information processing device 10. For example, the special authority business operator terminal 20 accesses the information processing device 10 in order to provide information to the user terminal 30 to support the user regarding occupations and / or assets in the information processing device 10. Note that there may be multiple special authority businesses, and multiple special authority business operator terminals 20 may be provided.

[0061] In this embodiment, the special-authority business operator is also an operator of the information processing device 10 (portal site 60). Therefore, the special-authority business operator terminal 20 accesses the information processing device 10, for example, to perform various settings, management of user information, management of support business operator information, content management of the portal site 60, and operation management of the system SYS in the information processing device 10. In this example, the special-authority business operator terminal 20 is also an operator terminal.

[0062] The user terminal 30 includes a display unit 310. The display unit 310 includes, for example, a liquid crystal display or an organic electroluminescence display. The user terminal 30 receives, for example, display information for displaying a portal site 60 from the information processing device 10, and displays the portal site 60 on the display unit 310. The first support provider terminal 40 is a terminal used by the first support provider. The second support provider terminal 50 is a terminal used by the second support provider.

[0063] The special authority business operator terminal 20, the user terminal 30, the first support business operator terminal 40, and the second support business operator terminal 50 are, for example, information processing terminals such as personal computers, tablet terminals, and smartphones.

[0064] Next, the information processing device 10 will be described in detail with reference to Fig. 5. Fig. 5 is a block diagram showing an example configuration of the information processing device 10. The information processing device 10 includes a processing unit 110, a storage unit 120, and a communication unit 130. The information processing device 10 may also include a display unit 140 and an input unit 150. The information processing device 10 is, for example, a server.

[0065] The processing unit 110 executes various processes (various calculations). The processing unit 110 controls the storage unit 120, the communication unit 130, the display unit 140, and the input unit 150. The processing unit 110 includes one or more processors. The processor is a central processing unit (CPU), a graphics processing unit (GPU), a field programmable gate array (FPGA), a digital signal processor (DSP), or an application specific integrated circuit (ASIC). The processor may be operated by a computer program or by hardwired logic.

[0066] The storage unit 120 includes one or more storage devices and stores data and computer programs. The storage unit 120 includes a main storage device such as a semiconductor memory, and an auxiliary storage device such as a semiconductor memory and a storage drive. The storage drive is, for example, a hard disk drive and / or a solid-state drive. The storage unit 120 is, for example, a non-transitory computer-readable storage medium.

[0067] The storage unit 120 stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy specific conditions related to occupation or assets. Specifically, the storage unit 120 stores a user database 121, a first support provider database 122, a second support provider database 123, and a link database 124.

[0068] The user database 121 stores multiple pieces of user information and configuration information of the portal site 60 for each user. The user information is categorized, structured, and managed based on, for example, the hierarchical structure of support content for users shown in FIG. 2. The configuration information is information that defines the configuration of the portal site 60. The configuration information of the portal site 60 includes configuration information of a first content 612 and configuration information of a second content 622. The configuration information of the first content 612 includes identification information of link information 613 and priority information thereof. The configuration information of the second content 622 includes identification information of link information 623 and priority information thereof.

[0069] The first support provider database 122 stores information on a plurality of first support providers. The second support provider database 123 stores information on a plurality of second support providers. The information on the first support provider and the information on the second support provider include, for example, the name of the provider, business details, the URL of the official website, the support field, and / or support status information. The support status indicates the support situation, for example, support in progress, support completed, pre-support negotiations in progress, etc.

[0070] The link database 124 stores a plurality of pieces of link information 613 and a plurality of pieces of link information 623 that are candidates for display on each portal site 60, in association with their respective identification information. In addition, in the link database 124, the link information 613 is associated with the identification information of the first support provider corresponding to the link information 613, and the identification information of the user of the portal site 60 that displays the link information 613.

[0071] The special authority business operator has the authority to access, for example, the user database 121, the first support business operator database 122, the second support business operator database 123, and the link database 124.

[0072] The communication unit 130 is connected to the network NW. The communication unit 130 communicates with various devices connected to the network NW (e.g., the special-authority business operator terminal 20, the user terminal 30, the first support business operator terminal 40, and the second support business operator terminal 50). The communication unit 130 is a communication device that communicates according to a predetermined communication protocol, and includes, for example, a network interface controller. The predetermined communication protocol is, for example, a protocol conforming to Ethernet (registered trademark), the Internet Protocol Suite, and a protocol conforming to a short-range wireless communication standard. Information for displaying the portal site 60 is transmitted to the user terminal 30 via the communication unit 130, and operation information from the user terminal 30 is received.

[0073] The display unit 140 displays various types of information. The display unit 140 includes, for example, a liquid crystal display or an organic electroluminescence display. The input unit 150 is an input device for inputting various types of information to the processing unit 110. For example, the input unit includes a touch panel, or a keyboard and pointing device.

[0074] 1 include, for example, a control unit, a memory unit, a communication unit, a display unit, and an input unit. The user terminal 30 includes a control unit, a memory unit, a communication unit, and an input unit in addition to the display unit 310. The hardware configurations of these control unit, memory unit, communication unit, display unit, and input unit are similar to the hardware configurations of the processing unit 110, memory unit 120, communication unit 130, display unit 140, and input unit 150 of the information processing device 10, respectively.

[0075] 5, the information processing device 10 includes a display control unit 111. The information processing device 10 preferably includes a content creation unit 112. The information processing device 10 may include one or more components of a preferential treatment setting unit 113, a member registration unit 114, a guidance processing unit 115, and a ranking unit 116. Specifically, the processor of the processing unit 110 executes a computer program stored in the storage unit 120, thereby functioning as the display control unit 111, the content creation unit 112, the preferential treatment setting unit 113, the member registration unit 114, the guidance processing unit 115, and the ranking unit 116.

[0076] The display control unit 111 displays, on the user terminal, a portal site 60 including content personalized according to user information indicating information about a user who satisfies a specific condition SC. As shown in FIGS. 3 and 4 , the portal site 60 includes a first link area 611 displaying first content 612 including a plurality of link information 613 to pages related to first support providers who provide services to support users regarding their careers, and a second link area 621 displaying second content 622 including a plurality of link information 623 to pages related to second support providers who provide services to support users regarding their assets. Therefore, according to this embodiment, through the portal site 60, benefits can be provided in terms of both careers and assets to users (e.g., wealthy individuals) who satisfy the specific condition SC. Furthermore, since the portal site 60 includes content personalized according to the user information, content tailored to the user's career and asset status can be provided. As a result, user satisfaction can be improved.

[0077] In particular, the portal site 60 includes link information 613 optimized according to the user's occupational situation. Therefore, it is possible to match the user with a first support provider that provides support for the growth or governance of the institution run by or to which the user belongs, via each link information 613, depending on the user's occupational situation. Furthermore, the portal site 60 includes link information 623 optimized according to the user's asset situation. Therefore, it is possible to match the user with a second support provider that provides financial or non-financial support to the user, via each link information 623, depending on the user's asset situation. In this way, in this embodiment, it is possible to provide occupational and asset-related support to users who satisfy specific conditions SC through online matching.

[0078] For example, the services provided by the first support provider and the second support provider indicate services that perform some of the functions of a family office. Therefore, via the link information 613 and the link information 623, the user can be introduced to the first support provider and the second support provider that provide services that perform some of the functions of a family office. A family office is a function or institution that provides individual support to users who meet specific SC criteria in terms of both career and assets. In other words, a family office is a function or institution that provides individual support to users who meet specific SC criteria, such as support for the growth or governance of institutions operated or affiliated with users who meet specific SC criteria, and financial and non-financial support for users who meet specific SC criteria, tailored to the users.

[0079] For example, in response to a request from the user terminal 30, the display control unit 111 transmits display information of the portal site 60 to the user terminal 30 via the communication unit 130. The display information is various information for displaying the portal site 60 on the display unit 310, and includes, for example, HTML (Hyper Text Markup Language) information, CSS (Cascading Style Sheets) information, image information, and layout information generated based on configuration information of the portal site 60. The display information may include the configuration information of the portal site 60. The display unit 310 displays the portal site 60 based on the display information. Note that the user terminal 30 may display the portal site 60 on the display unit 310 using a browser, or may display the portal site 60 on the display unit 310 using a dedicated application.

[0080] The content construction unit 112 constructs personalized content based on user information. That is, the content construction unit 112 constructs content for each user according to the user information. The content constructed by the content construction unit 112 is included in the portal site 60. The content includes first content 612 and second content 622. Specifically, the content construction unit 112 constructs the first content 612 based on the user's attribute information and / or occupation-related information. For example, the content construction unit 112 selects one or more pieces of link information 613 to be included in the first content 612 from among the plurality of pieces of link information 613 stored in the link database 124 based on the user's attribute information and / or occupation-related information. Furthermore, the content construction unit 112 constructs the second content 622 based on the user's attribute information and / or asset-related information. For example, the content construction unit 112 selects one or more pieces of link information 623 to be included in the second content 622 from among the multiple pieces of link information 623 stored in the link database 124 based on the user's attribute information and / or asset-related information.

[0081] For example, the content construction unit 112 includes link information 613 related to support for tax management of the institution to which the user belongs or operates in the first content 612, starting from a certain period before the end of the accounting period of the institution. For example, the content construction unit 112 includes link information 623 related to support for tax management in the second content 622, starting from a certain period before the deadline for the user's tax return. For example, if the user is a doctor or the like, the content construction unit 112 constructs the first content 612 and / or the second content 622 according to the medical department and / or career stage that the user is in charge of or can be in charge of. In this case, it is possible to construct the first content 612 and / or the second content 622 that are specialized for doctors or the like and unique to the user.

[0082] For example, the content construction unit 112 constructs the first content 612 according to the attribute information and occupation-related information, including the user's membership level information. The content construction unit 112 also constructs the second content 622 according to the attribute information and asset-related information, including the user's membership level information. Therefore, according to this embodiment, services can be provided according to the membership level, and more specialized and higher-quality content can be provided to users who pay higher membership fees. Additionally, even if users have the same membership level, the first content 612 can be provided customized for each user according to their attribute information and occupation-related information. Similarly, even if users have the same membership level, the second content 622 can be provided customized for each user according to their attribute information and asset-related information.

[0083] For example, the content construction unit 112 selects link information 613 to be displayed in a relatively emphasized manner in the first link area 611 from among a plurality of link information 613 included in the first content 612 constructed according to the membership level based on the user's attribute information and occupation-related information. The content construction unit 112 selects link information 623 to be displayed in a relatively emphasized manner in the second link area 621 from among a plurality of link information 623 included in the second content 622 constructed according to the membership level based on the user's attribute information and asset-related information. Therefore, according to this embodiment, even for users with the same membership level, information highly relevant to the occupation and / or assets of each individual user can be displayed in a visually emphasized manner, improving the visibility and convenience of the information.

[0084] For example, the content construction unit 112 highlights link information 613 related to support for tax management of the institution that the user belongs to or operates from a certain period before the end of the accounting period of the institution. For example, the content construction unit 112 highlights link information 623 related to support for tax management of the user from a certain period before the deadline for filing the user's tax return.

[0085] For example, the content construction unit 112 reconstructs the first content 612 in accordance with information on clicks on the link information 613 and / or information on the duration of stay on a page (linked page) accessed based on the link information 613. Furthermore, the content construction unit 112 reconstructs the second content 622 in accordance with information on clicks on the link information 623 and / or information on the duration of stay on a page (linked page) accessed based on the link information 623. Therefore, according to this embodiment, content can be dynamically optimized based on the user's behavior history, and content can be provided in accordance with changes in the user's needs.

[0086] For example, if the specific condition SC is that the user has a medical license or a dental license, the user information includes information about the career stage of the user, such as a doctor. In this case, the content construction unit 112 constructs first content 612 and / or second content 622 according to the career stage of the doctor, etc. Therefore, according to this embodiment, content tailored to the needs specific to the career stage of the doctor, etc. can be provided, enabling optimal support for challenges faced at each career stage. For example, for a medical intern, the content construction unit 112 constructs first content 612 related to support for obtaining specialist qualifications and second content 622 related to basic asset formation. For example, for a medical practitioner, the content construction unit 112 constructs first content 612 related to medical facility management and business succession and second content 622 related to asset preservation and inheritance planning.

[0087] For example, if the specific condition SC is that the user has a medical license or a dental license, the user information includes information about the user's alma mater and / or information about the occupations of the user's family members. In this case, the content construction unit 112 constructs the first content 612 and / or the second content 622 according to the alma mater and / or the occupations of the user's family members. Therefore, according to this embodiment, it is possible to provide more personalized content based on the user's background.

[0088] For example, if the user has a family member who is a practicing physician, the content construction unit 112 constructs the first content 612 relating to support for hospital management with an eye toward business succession, even if the user is a resident or a doctor in employment. For example, if the user has many practicing physicians in his / her family, the content construction unit 112 constructs the first content 612 relating to support for future practice openings, even if the user does not have a practicing physician in his / her family.

[0089] For example, some universities (e.g., medical schools, dental schools) that train doctors and the like may require high tuition fees, so it can be inferred that the assets of the user's family are higher than those of an average company employee. For example, if members of the user's family have occupations that are inferred to be wealthy (e.g., doctors, company managers, etc.), it can be inferred that the family's assets are higher than if the user were the only doctor or the like. Therefore, in these examples, the content construction unit 112 constructs second content 622 according to the family's assets even if the user's own assets are low.

[0090] For example, the display control unit 111 causes the user terminal 30 to display a first user interface (hereinafter referred to as the "first user interface FU") for obtaining information indicating the user's needs for support regarding his / her career, and a second user interface (hereinafter referred to as the "second user interface SU") for obtaining information indicating the user's needs for support regarding his / her assets.

[0091] The content construction unit 112 then reconstructs the first content 612 based on information indicating the user's needs acquired via the first user interface FU. Therefore, according to this embodiment, the first content 612 can be reconstructed in response to changes in the user's needs for career-related support. The first user interface FU includes, for example, multiple support items related to careers. Multiple widgets are associated with each of the multiple support items. The widgets are, for example, check boxes or radio buttons for selecting support items. The user selects support items in which they are interested or concerned via the user terminal 30. As a result, the information processing device 10 acquires information indicating support items in which the user is interested or concerned about careers, as information indicating the user's needs for career-related support.

[0092] Furthermore, the content construction unit 112 reconstructs the second content 622 based on information indicating the user's needs acquired via the second user interface SU. Therefore, according to this embodiment, the second content 622 can be reconstructed in response to changes in the user's needs for asset-related support. The second user interface SU includes, for example, multiple asset-related support items. Then, multiple widgets are associated with each of the multiple support items. The user selects a support item in which they are interested or concerned via the user terminal 30. As a result, the information processing device 10 acquires information indicating the asset-related support items in which the user is interested or concerned, as information indicating the user's asset-related support needs.

[0093] The storage unit 120 stores information indicating the user's needs for support regarding his / her occupation and information indicating the user's needs for support regarding his / her assets in the user database 121 as user attribute information.

[0094] Furthermore, the first user interface FU and the second user interface SU can provide an interactive environment in which the user can select information about jobs and assets that the user is currently interested in. As a result, the first content 612 and the second content 622 can be reconstructed to reflect the user's current needs, improving the user experience.

[0095] The processing unit 110 uses the chatbot to collect at least one of the user's attribute information, occupation-related information related to the user's occupation, and asset-related information related to the user's assets. The chatbot is software that performs natural language processing and provides information to the user via the user terminal 30 through dialogue with the user, or collects information from the user via the user terminal 30. The chatbot operates when the processing unit 110 executes a computer program stored in the storage unit 120.

[0096] As an example, the chatbot converses with the user about career-related support via the first chat area 651 (FIG. 3), acquires various information from the user (user terminal 30), and provides various information to the user (user terminal 30). Also, as an example, the chatbot converses with the user about asset-related support via the second chat area 661 (FIG. 4), acquires various information from the user (user terminal 30), and provides various information to the user (user terminal 30). Note that although the first chat area 651 about careers and the second chat area 661 about assets are provided separately, a single chat area may be used to handle career and asset support. Also, conversations about asset-related support information are not prohibited in the first chat area 651. Conversations about career-related support information are not prohibited in the second chat area 661. In addition, the special authority business operator may have the authority to participate in conversations (chat) between multiple users (e.g., all users) in the first chat area 651 and the second chat area 661 within the portal site 60 from the special authority business operator terminal 20.

[0097] The processing unit 110 executes the first introduction process and / or the second introduction process by the chatbot based on the information collected by the chatbot, or based on the collected information and existing user information. The existing user information is user information already stored in the user database 121.

[0098] The first introduction process is a process of selecting an introduction destination for the user from among a plurality of first support providers, a plurality of second support providers, and a special-authority provider. The second introduction process is a process of selecting an introduction destination for the user from a plurality of link information 613 related to a plurality of first support providers, a plurality of link information 623 related to a plurality of second support providers, and link information related to a special-authority provider with special authority. Therefore, in this embodiment, in the first introduction process and the second introduction process, not only the first support provider and the second support provider, but also a special-authority provider with special authority are candidates for introduction to the user. The special authority is the authority to access a plurality of first support providers and a plurality of second support providers. As a result, support can be provided to the user through collaboration between the first support provider and the special-authority provider, and support through collaboration between the second support provider and the special-authority provider. In this case, for example, support can be provided that makes use of the knowledge, experience, and personal network of the special-authority provider. In addition, in this embodiment, the referral destination is selected based on the content of the conversation between the chatbot and the user, which improves the efficiency of matching between the user and the support provider (first support provider, second support provider). Note that the link information regarding the special authority provider includes a hyperlink for transitioning to a page regarding the special authority provider.

[0099] The processing unit 110 provides the information on the referral destination selected by the first referral process and the information on the referral destination selected by the second referral process to the user terminal 30 by means of a chatbot.

[0100] The storage unit 120 stores information collected from the user terminal 30 by the chatbot in the user database 121. In this case, the user database 121 stores the collected information after classifying it into user attribute information, occupation-related information, and asset-related information. This makes it easier for the content construction unit 112 to access the storage location of information that can serve as a base when constructing the first content 612 and the second content 622.

[0101] The processing unit 110 provides the user terminal 30 with information indicating a support proposal related to the user's occupation or assets, based on the information collected by the chatbot or based on the information collected by the chatbot and existing user information. Then, based on the response from the user terminal 30 regarding the support proposal related to the user's occupation or assets, the processing unit 110 provides the user terminal 30 with information indicating a request for additional information from the user, based on the response from the user terminal 30 regarding the support proposal related to the user's occupation or assets. The additional information includes at least one of the user's attribute information, occupation-related information related to the user's occupation, and asset-related information related to the user's assets, and includes information different from the information collected by the chatbot and the existing user information. Then, the processing unit 110 acquires the additional information from the user terminal 30 using the chatbot. Therefore, according to this embodiment, new user information not held by the information processing device 10 can be smoothly acquired as additional information during the dialogue between the chatbot and the user. Therefore, the user's needs can be grasped in more detail, and support related to occupation or assets can be provided according to the detailed needs.

[0102] The storage unit 120 stores the additional information acquired from the user terminal 30 by the chatbot in the user database 121. In this case, the user database 121 stores the additional information after classifying it into user attribute information, occupation-related information, and asset-related information. This makes it easier for the content construction unit 112 to access the storage location of information that can serve as a base when constructing the first content 612 and the second content 622.

[0103] The preferential treatment setting unit 113 sets preferential treatment information for a user when the user information includes information indicating that the user is registered with a specific site (hereinafter referred to as "specific site PS") operated by a specific business operator. The preferential treatment information is stored in the user database 121 as user attribute information. The preferential treatment information includes at least one of information indicating that points managed by the specific site PS can be used on the portal site 60, information indicating a discount on fees, and information indicating that information that is not viewable at the user's membership level can be exceptionally viewed. Therefore, according to this embodiment, a synergistic effect can be created through collaboration with the specific site PS, improving user convenience and satisfaction. The specific business operator is, for example, a business operator affiliated with the operator of the portal site 60 (hereinafter referred to as an affiliated business operator). Furthermore, information indicating whether the user is registered with the specific site PS is an example of user attribute information.

[0104] When registering as a member at the portal site 60, the member registration unit 114 stores the user information in the user database 121. In this case, the items to be registered as user information are predetermined.

[0105] For example, when registering as a member of the portal site 60, the member registration unit 114 acquires from the user terminal 30 information indicating whether the user is registered with a specific site PS operated by a specific business operator. Then, when the guidance processing unit 115 acquires information indicating that the user is not registered with the specific site PS, it executes processing to guide the user to register with the specific site PS. Therefore, according to this embodiment, it is possible to effectively guide users to a specific site PS operated by a specific business operator such as an affiliated business operator. As a result, it is possible to contribute to an increase in the number of members of the specific site PS, and ultimately to encourage the specific business operator operating the specific site PS to guide users from the specific site PS to the portal site 60. The information indicating whether the user is registered with the specific site PS is stored in the user database 121 as user attribute information.

[0106] The process of encouraging registration with the specific site PS is, for example, a process of displaying information indicating the benefits of registering with the specific site PS on the user terminal 30, a process of sending an introduction page for the specific site PS or link information to the specific site PS to the user terminal 30, or a process of sending link information to a registration page for registering with the specific site PS to the user terminal 30. The information indicating the benefits of registering with the specific site PS is, for example, preferential treatment information at the specific site PS when registering with the specific site PS via the portal site 60, or preferential treatment information at the portal site 60 when registering with the specific site PS.

[0107] Furthermore, for example, when the member registration unit 114 acquires information indicating that the user is registered with the specific site PS during member registration with the portal site 60, the member registration unit 114 may cause the user terminal 30 to display information inquiring whether or not to apply points managed by the specific site PS to the membership fee for the portal site 60. Then, when the member registration unit 114 receives information from the user terminal 30 indicating that the points will be applied to the membership fee, the member registration unit 114 may execute a process for paying the membership fee using the points.

[0108] Furthermore, for example, when a transaction contract is concluded between the user and the first support provider or the second support provider via the portal site 60, the processing unit 110 may execute payment processing for expenses using points operated by the specific site PS in response to a request from the user terminal 30. In this case, the expenses are, for example, the price for a service or product provided by the first support provider or the second support provider.

[0109] The ranking unit 116 performs ranking of the plurality of link information 613 or the plurality of first support providers based on information regarding each user's access to each piece of link information 613 in the plurality of first link areas 611 of the plurality of portal sites 60. The information regarding each user's access to each piece of link information 613 is, for example, information regarding clicks on the link information 613 and / or information regarding the time spent on a page accessed based on the link information 613 (linked page). Note that the ranking unit 116 may perform ranking based on information regarding the performance of the service provided by the first support provider in addition to the information regarding access.

[0110] The ranking unit 116 performs ranking of the plurality of link information 623 or the plurality of second support providers based on information regarding each user's access to each piece of link information 623 in the plurality of second link areas 621 of the plurality of portal sites 60. The information regarding each user's access to each piece of link information 623 is, for example, information regarding clicks on the link information 623 and / or information regarding the time spent on a page accessed based on the link information 623 (linked page). Note that the ranking unit 116 may perform ranking based on information regarding the performance of the service provided by the second support provider in addition to the information regarding access.

[0111] The display control unit 111 displays the ranking results on multiple user terminals 30, without depending on the user's attribute information including the user's membership level, occupation-related information, and asset-related information. Therefore, according to this embodiment, it is possible to arouse the user's interest and, for example, encourage registration for a higher membership level or encourage use of the top-ranked link information 613, 623 or the top-ranked support providers (first support provider, second support provider). The ranking results indicate, for example, the top K rankings, where K is an integer equal to or greater than 2. The ranking results are displayed, for example, in ranking columns 632, 642.

[0112] In the ranking column 632 (FIG. 3), for example, as a result of the ranking, the link information 613 or the first identification information identifying the first support provider is arranged in the order of the ranking. The first identification information is, for example, the name of the support corresponding to the link information 613 or the name of the first support provider. The first identification information may also include link information (hereinafter referred to as "link information RN1"). The link information RN1 is, for example, link information to a page related to the first support provider, such as the link information 613.

[0113] For example, when a user operates (e.g., clicks) the link information RN1 via the user terminal 30, the processing unit 110 (determination unit) may determine, based on user information, whether the user satisfies the access conditions for accessing the page linked by the link information RN1. The access conditions may be, for example, a membership level of a specified level or higher, or a condition related to the user's occupation. In this case, for example, the processing unit 110 (determination unit) determines whether the user satisfies the access conditions based on the user's attribute information and / or occupation-related information. If the processing unit 110 (determination unit) determines that the user satisfies the access conditions, it permits transition to the page linked by the link information RN1. On the other hand, if the processing unit 110 (determination unit) determines that the user does not satisfy the access conditions, it transmits to the user terminal 30 information indicating the requirements for satisfying the access conditions (e.g., a membership level of a specified value or higher), information requesting the transmission of information for satisfying the access conditions, or information requesting the transmission of information for determining whether the access conditions are satisfied. In this way, the necessary conditions or information can be requested from the user in response to the user's operation of the link information RN1 that the user himself / herself desires. As a result, for example, it is possible to encourage users to register as higher-ranking members, and to acquire occupational information from users quickly and smoothly. Furthermore, even if the rankings are displayed without depending on the membership level, appropriate content management can be performed according to the membership level. Note that, for example, if the processing unit 110 (determination unit) determines that the user does not satisfy the access conditions, it may invalidate the link information RN1 and prohibit access to the first support provider (first support provider terminal 40).

[0114] Furthermore, in the ranking column 642 (FIG. 4), for example, as a result of the ranking, the link information 623 or the second identification information identifying the second support provider is arranged in the order of the ranking. The second identification information is, for example, the name of the support corresponding to the link information 623 or the name of the second support provider. The second identification information may also include link information (hereinafter referred to as "link information RN2"). The link information RN2 is, for example, link information to a page related to the second support provider, such as the link information 623.

[0115] For example, when a user operates (e.g., clicks) the link information RN2 via the user terminal 30, the processing unit 110 (determination unit) may determine, based on the user information, whether the user satisfies the access conditions for accessing the page linked by the link information RN2. The access conditions may be, for example, a membership level equal to or higher than a specified level, or a condition related to the user's assets. In this case, for example, the processing unit 110 (determination unit) determines whether the user satisfies the access conditions based on the user's attribute information and / or asset-related information. If the processing unit 110 (determination unit) determines that the user satisfies the access conditions, it permits transition to the page linked by the link information RN2. On the other hand, if the processing unit 110 (determination unit) determines that the user does not satisfy the access conditions, it transmits to the user terminal 30 information indicating the requirements for satisfying the access conditions (e.g., a membership level equal to or higher than a specified value), information requesting the transmission of information for satisfying the access conditions, or information requesting the transmission of information for determining whether the access conditions are satisfied. In this way, the necessary conditions or information can be requested from the user in response to the operation of the link information RN2 that the user himself / herself desires. As a result, for example, it is possible to encourage users to register for higher-level membership, and to acquire asset information from users quickly and smoothly. Furthermore, even if the rankings are displayed without depending on the membership level, appropriate content management can be performed according to the membership level. Note that, for example, if the processing unit 110 (determination unit) determines that the user does not satisfy the access conditions, it may invalidate the link information RN2 and prohibit access to the second support provider (second support provider terminal 50).

[0116] The access conditions are stored in advance in the storage unit 120. The access conditions may be updated, for example, by the special-authority business operator terminal 20. If the special-authority business operator and the operator of the portal site 60 are different, the access conditions may be updated, for example, by the terminal of the operator. The access conditions may include, for example, that specific asset information is registered (stored) in the user information and / or that the owned assets are equal to or greater than a predetermined amount.

[0117] Regardless of the ranking, the portal site 60 may include link information that is determined and processed by the processing unit 110 (determining unit) in the same way as the link information RN1 and RN2.

[0118] If the membership level of the user of the portal site 60 is lower than a specified level, the content construction unit 112 invalidates the link information 623 included in the ranking results and prohibits access to the second support provider (second support provider terminal 50) included in the ranking results. On the other hand, if the user's membership level is equal to or higher than a specified level, the content construction unit 112 validates the link information 623 included in the ranking results and permits access to the second support provider (second support provider terminal 50) included in the ranking results. Therefore, even if the rankings are displayed without depending on the membership level, etc., appropriate content management according to the membership level can be performed.

[0119] Next, an information providing method according to this embodiment will be described with reference to Figures 5 to 7. The information providing method is executed by the information processing device 10 using user information indicating information on users who satisfy specific conditions SC related to occupation or assets. The information providing method includes a member registration process and an information providing process.

[0120] 6 is a flowchart showing an example of a member registration process in the information providing method. As shown in FIG. 6, the member registration process includes steps S1 to S6. A computer program stored in storage unit 120 causes processing unit 110 to execute steps S1 to S6. Processing unit 110 corresponds to an example of a "computer" in the present disclosure.

[0121] First, in step S1, the display control unit 111 of the processing unit 110 displays a member registration screen (not shown) on the user terminal 30 in response to a request from the user terminal 30. The member registration screen includes input fields for each item of user information to be registered. In this case, the member registration screen includes an input field for information indicating whether or not the user is registered with a specific site PS. The member registration screen also includes an input field for selecting a membership level.

[0122] Next, in step S2, the member registration unit 114 receives the user information input in step S1 from the user terminal 30. The storage unit 120 stores the user information in the user database 121.

[0123] Next, in step S3, it is determined based on the user information whether or not the user is registered with the specific site PS.

[0124] If it is determined in step S3 that the user is registered with the specific site PS (YES), the process proceeds to step S4.

[0125] Next, in step S4, the preferential treatment setting unit 113 sets preferential treatment information for the user. Specifically, in the user database 121, the preferential treatment information is added to the user information.

[0126] On the other hand, if it is determined in step S3 that the user is not registered with the specific site PS (NO), the process proceeds to step S5.

[0127] Next, in step S5, the guidance processing unit 115 executes a process of guiding the user to register at the specific site PS.

[0128] After steps S4 and S5, in step S6, the content construction unit 112 constructs the first content 612 and the second content 622 of the portal site 60 customized for the user based on the user information including the membership level. The storage unit 120 stores the configuration information of the portal site 60 in the user database 121. Then, the member registration process ends.

[0129] 7 is a flowchart showing an example of information providing processing in the information providing method. As shown in FIG. 7, the information providing processing includes steps S11 to S23. A computer program stored in the storage unit 120 causes the processing unit 110 to execute steps S11 to S23.

[0130] First, in step S11, the processing unit 110 executes a login process to the portal site 60 in response to a request from the user terminal 30.

[0131] Next, in step S12, the display control unit 111 causes the portal site 60 constructed based on the user information of the user of the logged-in user terminal 30 to be displayed on the user terminal 30. The display control unit 111 also executes transition to the page linked by the link information 613, 623.

[0132] Next, in step S13, the processing unit 110 determines whether a chat has started in the first chat area 651 or the second chat area 661.

[0133] If it is determined in step S13 that a chat has not started (NO), the process proceeds to step S18.

[0134] On the other hand, if it is determined in step S13 that a chat has started (YES), the process proceeds to step S14.

[0135] Next, in step S14, the processing unit 110 uses the chatbot to have a dialogue with the user, and collects information from the user terminal 30 and provides information to the user terminal 30 via the first chat area 651 or the second chat area 661.

[0136] Next, in step S15, in response to a request from the user terminal 30, the chat is ended.

[0137] Next, in step S16, the processing unit 110 stores the user information collected by the chatbot in the user database 121, and updates the user database 121.

[0138] Next, in step S17, the content construction unit 112 reconstructs the contents (first content 612, second content 622) of the portal site 60 based on the latest user information, and updates the configuration information of the portal site 60. Note that the reconstructed portal site 60 will be displayed on the user terminal 30 from the next login.

[0139] Next, in step S18, it is determined whether or not the time has come to collect user needs.

[0140] If it is determined in step S18 that the collection timing has not arrived (NO), the process proceeds to step S23.

[0141] On the other hand, if it is determined in step S18 that the collection timing has arrived (YES), the process proceeds to step S19.

[0142] Next, in step S19, the display control unit 111 causes the user terminal 30 to display user interfaces (first user interface FU, second user interface SU) for collecting user needs.

[0143] Next, in step S20, the processing unit 110 receives information indicating the user's needs from the user terminal 30 via the user interface.

[0144] Next, in step S21, the processing unit 110 stores information indicating the user's needs in the user database 121, and updates the user database 121.

[0145] Next, in step S22, the content construction unit 112 reconstructs the contents (first content 612, second content 622) of the portal site 60 based on the latest user information, and updates the configuration information of the portal site 60. Note that the reconstructed portal site 60 will be displayed on the user terminal 30 from the next login.

[0146] Next, in step S23, the processing unit 110 executes a logout process in response to a request from the user terminal 30. Then, the information provision process ends.

[0147] Although preferred embodiments and modifications of the present disclosure have been described in detail above with reference to the accompanying drawings, the technical scope of the present disclosure is not limited to such examples. It is clear that a person of ordinary skill in the art of the present disclosure can conceive of various modifications or alterations within the scope of the technical ideas described in the claims, and it is understood that these naturally fall within the technical scope of the present disclosure. For example, the configuration of the portal site 60 shown in FIGS. 3 and 4 is merely an example, and the form and arrangement of each image element (e.g., link information 613, 623) are not particularly limited. Furthermore, while an example has been shown in which the display content (e.g., first link area 611, second link area 621) is switched using tabs, this is not particularly limited, and all image elements may be included on the same screen, or different pages may be displayed.

[0148] The devices or systems described in this specification may be realized as a single device, or may be realized by multiple devices (e.g., cloud servers) some or all of which are connected via a network.

[0149] Furthermore, the series of processes performed by the devices described in this specification may be realized using software, hardware, or a combination of software and hardware.

[0150] Furthermore, the processes described herein using flowchart diagrams need not necessarily be performed in the order shown, some process steps may be performed in parallel, additional process steps may be employed, and some process steps may be omitted.

[0151] Furthermore, the effects described herein are merely descriptive or exemplary and are not limiting. That is, the technology according to the present disclosure may achieve other effects in addition to or in place of the above-described effects that would be apparent to a person skilled in the art from the description of this specification.

[0152] The following configurations also fall within the technical scope of the present disclosure.

[0153] (Item 1) a storage unit that stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy a specific condition related to an occupation or assets; a display control unit that displays a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support provider that provides a service to support the user regarding a career; and a second link area that displays second content including a plurality of link information to pages related to a second support provider that provides services to support the user regarding assets.

[0154] (Item 2) Item 1. The information processing device according to item 1, wherein the service indicates a service that performs part of the functions of a family office.

[0155] (Item 3) the specific condition is that the user has a medical license or a dental license; the user information includes information about the user's career stage, 3. The information processing device according to item 1 or 2, further comprising a content construction unit that constructs the first content and / or the second content according to the career stage.

[0156] (Item 4) the specific condition is that the user has a medical license or a dental license; The user information includes information on the user's alma mater and / or information on the occupations of members of the user's family, 3. The information processing device according to item 1 or 2, further comprising a content construction unit that constructs the first content and / or the second content according to the alma mater and / or the occupation of the member.

[0157] (Item 5) the user information includes attribute information of the user, occupation-related information about the user's occupation, and asset-related information about the user's assets; the user attribute information includes information on a membership level according to the amount of membership fee for the portal site; further comprising a content construction unit that constructs the first content in accordance with the attribute information and the occupation-related information of the user; 3. The information processing device according to item 1 or 2, wherein the content construction unit constructs the second content in accordance with attribute information of the user and the asset-related information.

[0158] (Item 6) The information processing device described in item 5, wherein the content construction unit selects link information to be displayed in the first link area with relative emphasis from among the plurality of link information included in the first content constructed according to the membership level based on the user's attribute information and the occupation-related information, and selects link information to be displayed in the second link area with relative emphasis from among the plurality of link information included in the second content constructed according to the membership level based on the user's attribute information and the asset-related information.

[0159] (Item 7) a ranking unit that performs ranking of the plurality of link information or the plurality of first support businesses based on information regarding access by the users to the plurality of link information in the plurality of first link areas of the plurality of portal sites; the ranking unit ranks the plurality of pieces of link information or the plurality of second support businesses based on information regarding access by the users to the pieces of link information in the plurality of second link areas of the plurality of portal sites; Item 6. The information processing device according to item 5, wherein the display control unit displays the ranking results on the terminals of the multiple users without relying on the user's attribute information, the occupation-related information, and the asset-related information.

[0160] (Item 8) Item 1 or 2. The information processing device according to item 1 or 2, further comprising a content construction unit that reconstructs the first content and / or the second content according to information on clicks on the link information and / or information on the duration of stay on the page accessed based on the link information.

[0161] (Item 9) a preferential treatment setting unit that sets preferential treatment information for the user when the user information includes information indicating that the user is registered with a specific site operated by a specific business operator; The information processing device described in item 1 or 2, wherein the preferential information includes at least one of information indicating that points managed by the specific site can be used on the portal site, information indicating that fees are discounted, and information indicating that information that cannot be viewed at the user's membership level can be viewed as an exception.

[0162] (Item 10) a member registration unit that acquires, when registering as a member with the portal site, information indicating whether the user has registered with the specific site; Item 10. The information processing device described in item 9, further comprising: a guidance processing unit that, when information indicating that the user is not registered with the specific site is obtained, executes a process to guide the user to register with the specific site.

[0163] (Item 11) By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; executes a first introduction process and / or a second introduction process by the chatbot based on the collected information and the existing user information; the first introduction process is a process of selecting an introduction destination for the user from among a plurality of the first support businesses, a plurality of the second support businesses, and a special authority business having special authority; The special authority is an authority to access the plurality of first support businesses and the plurality of second support businesses, The information processing device described in item 1 or item 2, wherein the second introduction process is a process of selecting an introduction destination for the user from among the plurality of link information related to the plurality of first support providers, the plurality of link information related to the plurality of second support providers, and the link information related to the special authority provider.

[0164] (Item 12) By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; Based on the collected information and the existing user information, the chatbot provides information to the user's terminal indicating a proposal for assistance regarding the user's occupation or assets; Based on a response from the user's terminal regarding the proposal, the chatbot provides information to the user's terminal indicating that the user is requested to provide additional information; The information processing device according to item 1 or 2, wherein the additional information is at least one of attribute information of the user, occupation-related information about the user's occupation, and asset-related information about the user's assets, and includes information different from the collected information and the existing user information.

[0165] (Item 13) the display control unit displays, on the user's terminal, a first user interface for acquiring information indicating the user's needs for support regarding a job, and a second user interface for acquiring information indicating the user's needs for support regarding assets; a content construction unit that reconstructs the first content based on information indicating the user's needs acquired via the first user interface; 3. The information processing device according to item 1 or 2, wherein the content construction unit reconstructs the second content based on information indicating the user's needs acquired via the second user interface.

[0166] (Item 14) An information providing method using user information indicating information of users who satisfy specific conditions regarding occupation or assets, a step of displaying a portal site including content personalized according to the user information on the terminal of the user; The portal site: a first link area displaying first content including a plurality of links to pages related to a first support provider that provides a service to support the user regarding a career; and a second link area that displays second content including multiple links to pages related to second support providers that provide services to support the user regarding assets.

[0167] (Item 15) A computer program that causes a computer to execute a process that utilizes user information indicating information of users who satisfy specific conditions regarding occupation or assets, causing the computer to execute a step of displaying a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of links to pages related to a first support provider that provides a service to support the user regarding a career; A computer program comprising: a second link area that displays second content including a plurality of links to pages related to second support providers that provide services to support the user regarding assets. [Explanation of symbols]

[0168] 10 Information processing device, 60 Portal site, 111 Display control unit, 112 Content construction unit, 113 Preferential treatment setting unit, 114 Member registration unit, 115 Guidance processing unit, 116 Ranking unit, 120 Storage unit, 611 First link area, 612 First content, 613 Link information, 621 Second link area, 622 Second content, 623 Link information

Claims

1. a storage unit that stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy a specific condition related to an occupation or assets; a display control unit that displays a portal site including content personalized according to the user information on the user's terminal; a content construction unit, The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; the user information includes attribute information of the user, occupation-related information about the user's occupation, and asset-related information about the user's assets; the user attribute information includes information on a membership level according to the amount of membership fee for the portal site; The content construction unit constructs the first content according to the user's attribute information and the occupation-related information, and constructs the second content according to the user's attribute information and the asset-related information.

2. A storage unit that stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy specific conditions related to occupation or assets; a display control unit that displays a portal site including content personalized according to the user information on the user's terminal; a preferential treatment setting unit that sets preferential treatment information for the user when the user information includes information indicating that the user is registered with a specific site operated by a specific business operator, The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; The preferential information includes at least one of information indicating that points managed by the specific site can be used on the portal site, information indicating that fees are discounted, and information indicating that information that cannot be viewed at the user's membership level can be viewed as an exception.

3. The information processing device according to claim 1 , wherein the service represents a service that executes part of a function of a family office.

4. the specific condition is that the user has a medical license or a dental license; the user information includes information about the user's career stage, The information processing device according to claim 1 , wherein the content construction unit constructs the first content and / or the second content according to the career stage.

5. the specific condition is that the user has a medical license or a dental license; The user information includes information on the user's alma mater and / or information on the occupations of members of the user's family, The information processing device according to claim 1 , wherein the content construction unit constructs the first content and / or the second content according to the alma mater and / or the occupation of the member.

6. The information processing device described in claim 1, wherein the display control unit displays in the first link area, with relative emphasis, link information selected from among the plurality of link information included in the first content constructed according to the membership level based on the user's attribute information and the occupation-related information, and displays in the second link area, with relative emphasis, link information selected from among the plurality of link information included in the second content constructed according to the membership level based on the user's attribute information and the asset-related information.

7. a ranking unit that performs ranking of the plurality of link information or the plurality of first support businesses based on information regarding access by the users to the plurality of link information in the plurality of first link areas of the plurality of portal sites; the ranking unit ranks the plurality of pieces of link information or the plurality of second support businesses based on information regarding access by the users to the pieces of link information in the plurality of second link areas of the plurality of portal sites; The information processing device according to claim 1 , wherein the display control unit displays the ranking results on the terminals of the plurality of users without relying on the attribute information, the occupation-related information, and the asset-related information of the users.

8. An information processing device as described in claim 1, wherein the content construction unit reconstructs the first content and / or the second content according to information on clicks on the link information and / or information on the length of time spent on the page accessed based on the link information.

9. a member registration unit that acquires, when registering as a member with the portal site, information indicating whether the user has registered with the specific site; The information processing device according to claim 2 , further comprising: a guidance processing unit that, when acquiring information indicating that the user is not registered with the specific site, executes a process of guiding the user to register with the specific site.

10. the display control unit displays, on the user's terminal, a first user interface for acquiring information indicating the user's needs for support regarding a job, and a second user interface for acquiring information indicating the user's needs for support regarding assets; 2. The information processing device according to claim 1, wherein the content construction unit reconstructs the first content based on information indicating the user's needs obtained via the first user interface, and reconstructs the second content based on information indicating the user's needs obtained via the second user interface.

11. A storage unit that stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy specific conditions related to occupation or assets; a display control unit that displays a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; executes a first introduction process and / or a second introduction process by the chatbot based on the collected information and the existing user information; the first introduction process is a process of selecting an introduction destination for the user from among a plurality of the first support businesses, a plurality of the second support businesses, and a special authority business having special authority, The special authority is an authority to access a plurality of the first support businesses and a plurality of the second support businesses, The second introduction process is an information processing device that selects an introduction destination for the user from among multiple link information related to multiple first support providers, multiple link information related to multiple second support providers, and link information related to the special authority provider.

12. A storage unit that stores a plurality of pieces of user information each indicating information on a plurality of users who satisfy a specific condition related to an occupation or assets; a display control unit that displays a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; Based on the collected information and the existing user information, the chatbot provides information to the user's terminal indicating a proposal for assistance regarding the user's occupation or assets; Based on a response from the user's terminal regarding the proposal, the chatbot provides information to the user's terminal indicating that the user is requested to provide additional information; An information processing device, wherein the additional information is at least one of the user's attribute information, occupation-related information regarding the user's occupation, and asset-related information regarding the user's assets, and includes information that is different from the collected information and the existing user information.

13. An information providing method using user information indicating information of users who satisfy specific conditions regarding occupation or assets, a step of displaying, by a computer, a portal site including content personalized according to the user information on a terminal of the user; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; the user information includes attribute information of the user, occupation-related information about the user's occupation, and asset-related information about the user's assets; the user attribute information includes information on a membership level according to the amount of membership fee for the portal site; An information providing method, wherein the computer constructs the first content according to the user's attribute information and the occupation-related information, and constructs the second content according to the user's attribute information and the asset-related information.

14. An information providing method using user information indicating information of users who satisfy specific conditions regarding occupation or assets, comprising: a step of displaying, by a computer, a portal site including content personalized according to the user information on a terminal of the user; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; If the user information includes information indicating that the user is registered with a specific site operated by a specific business operator, the computer sets preferential treatment information for the user; An information providing method in which the preferential information includes at least one of information indicating that points managed by the specific site can be used on the portal site, information indicating a discount on fees, and information indicating that information that cannot be viewed at the user's membership level can be viewed as an exception.

15. An information providing method that utilizes user information indicating information of users who satisfy specific conditions regarding occupation or assets, comprising: a step of displaying, by a computer, a portal site including content personalized according to the user information on a terminal of the user; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; executes a first introduction process and / or a second introduction process by the chatbot based on the collected information and the existing user information; the first introduction process is a process of selecting an introduction destination for the user from among a plurality of the first support businesses, a plurality of the second support businesses, and a special authority business having special authority, The special authority is an authority to access a plurality of the first support businesses and a plurality of the second support businesses, An information provision method in which the second introduction process is a process of selecting an introduction destination for the user from among multiple link information related to multiple first support providers, multiple link information related to multiple second support providers, and link information related to the special authority provider.

16. An information providing method using user information indicating information of users who satisfy specific conditions regarding occupation or assets, comprising: a step of displaying, by a computer, a portal site including content personalized according to the user information on a terminal of the user; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; By using a chatbot, at least one piece of information is collected from the user's attribute information, occupation-related information about the user's occupation, and asset-related information about the user's assets; Based on the collected information and the existing user information, the chatbot provides information to the user's terminal indicating a proposal for assistance regarding the user's occupation or assets; Based on a response from the user's terminal regarding the proposal, the chatbot provides information to the user's terminal indicating that the user is requested to provide additional information; An information provision method in which the additional information is at least one of the user's attribute information, occupation-related information regarding the user's occupation, and asset-related information regarding the user's assets, and includes information that is different from the collected information and the existing user information.

17. A computer program that causes a computer to execute a process that utilizes user information indicating information of users who satisfy specific conditions regarding occupation or assets, causing the computer to execute a step of displaying a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; the user information includes attribute information of the user, occupation-related information about the user's occupation, and asset-related information about the user's assets; the user attribute information includes information on a membership level according to the amount of membership fee for the portal site; A computer program that causes the computer to construct the first content according to the user's attribute information and the occupation-related information, and to construct the second content according to the user's attribute information and the asset-related information.

18. A computer program that causes a computer to execute a process that utilizes user information indicating information about users who satisfy specific conditions regarding occupation or assets, comprising: causing the computer to execute a step of displaying a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; If the user information includes information indicating that the user is registered with a specific site operated by a specific business operator, causing the computer to set preferential treatment information for the user; A computer program in which the preferential information includes at least one of information indicating that points managed by the specific site can be used on the portal site, information indicating a discount on fees, and information indicating that information that cannot be viewed at the user's membership level can be viewed as an exception.

19. A computer program that causes a computer to execute a process that utilizes user information indicating information about users who satisfy specific conditions regarding occupation or assets, comprising: causing the computer to execute a step of displaying a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; causing a chatbot to collect at least one of attribute information of the user, occupation-related information relating to the user's occupation, and asset-related information relating to the user's assets; causing the chatbot to execute a first introduction process and / or a second introduction process based on the collected information and the existing user information; the first introduction process is a process of selecting an introduction destination for the user from among a plurality of the first support businesses, a plurality of the second support businesses, and a special authority business having special authority, The special authority is an authority to access a plurality of the first support businesses and a plurality of the second support businesses, The second introduction process is a computer program that selects an introduction destination for the user from among a plurality of link information related to a plurality of the first support providers, a plurality of link information related to a plurality of the second support providers, and link information related to the special authority provider.

20. A computer program that causes a computer to execute a process that utilizes user information indicating information about users who satisfy specific conditions regarding occupation or assets, comprising: causing the computer to execute a step of displaying a portal site including content personalized according to the user information on the user's terminal; The portal site: a first link area displaying first content including a plurality of link information to pages related to a first support business that provides a service to support the user regarding a career; a second link area displaying second content including a plurality of link information to pages related to a second support business that provides a service to support the user regarding the asset; causing a chatbot to collect at least one of attribute information of the user, occupation-related information relating to the user's occupation, and asset-related information relating to the user's assets; Based on the collected information and the existing user information, the chatbot provides information to the user's terminal indicating a support proposal regarding the user's occupation or assets; based on a response from the user's terminal regarding the proposal, the chatbot provides, to the user's terminal, information indicating that the user is requested to provide additional information; A computer program, wherein the additional information includes at least one of the user's attribute information, occupation-related information regarding the user's occupation, and asset-related information regarding the user's assets, and includes information that is different from the collected information and the existing user information.

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