Delivery system and delivery method
The delivery system addresses security concerns by remotely controlling building access points like garage shutters using mobile communication terminals, ensuring secure delivery or collection within buildings, thus enhancing user trust and security.
Patent Information
- Application Number
- JP2021174969
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2021-10-26
- Publication Date
- 2025-09-29
- Estimated Expiration
- 2041-10-26
AI Technical Summary
Existing delivery systems that leave packages at visible locations outside the building, such as front doors or parcel lockers, pose security risks due to the involvement of various employees from delivery companies, making users hesitant to specify less visible locations like garages or storage sheds.
A delivery system and method utilizing a remotely operable opening/closing device, controlled via mobile communication terminals with camera and wireless functions, allowing secure delivery or collection within a building by enabling remote operation of building access points like garage shutters, and ensuring only authorized personnel can access these locations.
Enables secure delivery or collection within a building by allowing specific companies to specify interior locations, enhancing security and trust in the delivery process.
Smart Images

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Abstract
Description
[Technical Field]
[0001] The present invention relates to a delivery system and a delivery method for delivering packages, and more particularly to a delivery system and a delivery method for completing delivery by placing the package in a building equipped with a remotely operable opening / closing device. [Background technology]
[0002] Recently, delivery by dropping off a package, in which the delivery is completed by dropping the package off at a designated location rather than handing it over in person, is becoming mainstream. In general, delivery by dropping off can be specified as a location such as in front of the front door, a delivery bag, a parcel locker, a garage, a storeroom, a bicycle basket, or a building reception desk (where the manager will deliver the package in person). Patent documents 1 and 2 are known as delivery systems related to such delivery by dropping off. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Patent No. 6846099 [Patent Document 2] Patent No. 6880274 DISCLOSURE OF THE INVENTION [Problem to be solved by the invention]
[0004] The delivery system described in Patent Document 1 aims to provide a system that replaces receipts when delivering parcels to a recipient, thereby reducing the burden on both the recipient and the delivery person. A parcel 50 is left in front of the front door 32 of a house 31, and the delivery person's mobile terminal 21a successively reads the barcode 52 affixed to the parcel 50 and the barcode 34 of the intention sign hung on the front door 32. The read information is sent to a server, which compares the identification information registered in the barcode 34 with the delivery destination information registered in the barcode 52. If they match, the delivery is deemed complete, and a delivery slip is printed from the mobile terminal 21a and placed in the post slot 33, and a delivery completion email is sent to the recipient's terminal.
[0005] The delivery system described in Patent Document 2 aims to increase the effectiveness of drop-off delivery, and is a delivery system that has a user terminal that specifies drop-off delivery, which allows the delivery item to be delivered to a specified location at the delivery destination even if the recipient is not present, a company terminal that allows the delivery company to input the completion of drop-off delivery, and a management server that manages the progress of drop-off delivery.The user terminal has a user display unit that displays a drop-off delivery specification screen for specifying drop-off delivery, and a user control unit that controls the user terminal.The company terminal has a company display unit that displays a drop-off delivery completion input screen for inputting the completion of drop-off delivery, and a company control unit that controls the company terminal.The management server has a drop-off delivery database that stores drop-off delivery information, and a server control unit that controls the management server.
[0006] The delivery systems described in Patent Documents 1 and 2 complete delivery by delivering the package to a location visible from the outside, such as a front door, which may be undesirable from a security standpoint. While it is possible to specify a location that cannot be seen from the outside, such as a delivery bag, a parcel locker, a garage, or a storage shed, these systems require trust in the delivery company and its employees. However, because delivery companies employ a variety of people, including full-time employees, contract employees, part-time employees, and casual employees, security is not necessarily guaranteed. Therefore, users of delivery systems are undeniably hesitant to specify a building that cannot be seen from the outside, such as a garage with a shutter or a storage shed with a shutter.
[0007] The present invention has been made in consideration of the above points, and aims to provide a delivery system and delivery method that allows a specific delivery company to deliver or collect goods from a designated location within a building. [Means for solving the problem]
[0008] The first feature of the delivery system of the present invention is that it comprises an opening / closing body means for opening and closing an opening in a building by moving an opening / closing member, an operating switch means provided on the periphery of the opening, a control means for electrically controlling the opening and closing operation of the opening / closing body means in accordance with a control signal from the operating switch means, a mobile communication terminal means owned by a resident which has a camera monitor function capable of receiving image distribution and a wireless communication function, functions as the operating switch means when application software is launched, is connected to the control means via an in-home network or an outside-home network via the wireless communication function, and is configured to be able to send control signals to the control means from a remote location where the operating switch means cannot be operated to operate the opening and closing operation of the opening / closing body means, and a mobile communication terminal means owned by the delivery company which, when the delivery company delivers or collects a package, sends a notification of delivery or collection from the delivery company to the resident mobile communication terminal means owned by the resident at the delivery destination via the outside-home network. The buildings include houses, buildings, factories, warehouses, storehouses, garages, etc. The opening and closing body means include garage shutter devices, shutter devices, roller screen devices, sliding door devices, swing door devices, movable partition devices, gate devices, etc. These opening and closing body means are provided at one or more locations on the building. This invention includes a resident-owned mobile communication terminal that is equipped with a camera monitor function capable of receiving and transmitting images and a wireless communication function, functions as an operation switch means when application software is activated, and is connected to a control means via a home network or an external network via the wireless communication function, so that the opening and closing operation of the opening / closing body means can be controlled by transmitting a control signal to the control means from a remote location where the operation switch means cannot be operated. The opening and closing control system is controlled using the delivery company's mobile communication terminal, which transmits a delivery or collection notification from the delivery company to the resident's mobile communication terminal via the external network when the delivery company delivers or collects a package, enabling delivery or collection within the building. This has the effect of allowing a specific delivery company to specify the delivery or collection location within the building. The notification can be sent by various means, such as voice notification (including direct calls) or text notification, via communication means such as telephone, LINE, or short message.
[0009] A second feature of the delivery system of the present invention is that, in the delivery system described in the first feature, the mobile communication terminal means owned by the resident, upon receiving a notification from the delivery company that the delivery or collection will be made, sends instructions to the mobile communication terminal means owned by the delivery company via the external network and receives images of the inside and outside of the opening taken by the camera function of the mobile communication terminal means owned by the delivery company, and controls the opening and closing operation of the opening / closing body means while checking the images to complete the delivery or collection. This system transmits and receives data between the mobile communication terminal means owned by the resident and the mobile communication terminal means owned by the delivery company via a communication line on an external network, receives images of the inside and outside of the opening taken by the camera function of the mobile communication terminal means owned by the delivery company, and controls the opening and closing operation of the opening / closing body means while checking the received images to complete the delivery or collection.
[0010] A third feature of the delivery system of the present invention is that, in the delivery system described in the first feature, it is provided with a network camera means that displays images of the inside and outside of the opening taken by a camera means installed near the opening on the resident's mobile communication terminal means via the home network or the outside network, and when a resident receives a notification from the delivery company that the delivery or collection will be made, the resident sends instructions to the mobile communication terminal means owned by the delivery company via the outside network and controls the opening and closing operation of the opening / closing body means while checking the images of the inside and outside of the opening, thereby completing the delivery or collection. This system transmits and receives data between the mobile communication terminal means owned by the resident and the mobile communication terminal means owned by the delivery company via a communication line on an outside network, and the resident can complete the delivery or collection by controlling the opening and closing operation of the opening / closing body means while checking images of the inside and outside of the opening taken by the network camera means.
[0011] A fourth feature of the delivery system of the present invention is that, in the delivery system described in the first feature, it comprises a reading means for reading code information arranged on the periphery of the opening, and a server means for receiving an application for issuance of the code information via the off-site network and, if the received issuance application matches pre-registered authentication data, sending code information that matches the registered code information to a mobile communication terminal means owned by the delivery company via the off-site network, wherein the mobile communication terminal means owned by the delivery company sends an application for issuance of code information regarding the opening and closing of the opening / closing body means to the server means via the off-site network and displays the code information received from the server means on a screen, the reading means reads the code information displayed on the mobile communication terminal means owned by the delivery company, and the control means performs the opening and closing operation of the opening / closing body means based on the code information displayed on the mobile communication terminal means owned by the delivery company read by the reading means. This system includes a server means for transmitting code information matching the registered code information to a mobile communication terminal means owned by the delivery company via the external network when the code information read by the reading means matches pre-registered authentication data. By transmitting an application for issuing code information related to the opening and closing of the opening / closing body means from the mobile communication terminal means owned by the delivery company to the server means, the code information received from the server means is displayed on the screen of the mobile communication terminal means owned by the delivery company, and by having the reading means read the code information, the opening and closing operation of the opening / closing body means is controlled to complete the delivery or collection.
[0012] The first feature of the delivery method of the present invention is a delivery method for delivering or collecting packages within a building which comprises an opening / closing body means for opening and closing an opening in a building by moving an opening / closing member, an operating switch means provided on the periphery of the opening, and a control means for electrically controlling the opening and closing operation of the opening / closing body means in accordance with a control signal from the operating switch means, wherein the package is delivered or collected within the building using a mobile communication terminal means owned by a resident which has a camera monitor function capable of receiving image distribution and a wireless communication function, functions as the operating switch means by launching application software, is connected to the control means via an in-home network or an outside-home network via the wireless communication function, and is configured to be able to send control signals to the control means from a remote location where the operating switch means cannot be operated to operate the opening and closing operation of the opening / closing body means, and a mobile communication terminal means owned by the delivery company which, when the delivery company delivers or collects the package, sends a notification of delivery or collection from the delivery company to the resident mobile communication terminal means owned by the resident at the delivery destination via the outside-home network, and This is a delivery method invention corresponding to the first feature of the delivery system.
[0013] A second feature of the delivery method of the present invention is that, in the delivery method described in the first feature, the mobile communication terminal means owned by the resident, upon receiving a notification from the delivery company that the delivery or collection will be made, sends instructions to the mobile communication terminal means owned by the delivery company via the external network and receives images of the inside and outside of the opening taken by the camera function of the mobile communication terminal means owned by the delivery company, and controls the opening and closing operation of the opening / closing body means while checking the images to complete the delivery or collection. A delivery method characterized by: This is a delivery method invention corresponding to the second feature of the delivery system.
[0014] A third feature of the delivery method of the present invention is the delivery method according to the first feature, further comprising a network camera means for displaying images of the inside and outside of the opening taken by a camera means installed near the opening on the resident mobile communication terminal means via the home network or the outside network; When a resident receives notification from the delivery company that the delivery or collection will be made, the resident sends instructions to a mobile communication terminal means owned by the delivery company via the external network, and while checking images of the inside and outside of the opening, controls the opening and closing operation of the opening / closing body means to complete the delivery or collection. This is a delivery method invention corresponding to the third feature of the delivery system.
[0015] A fourth feature of the delivery method of the present invention is that, in the delivery method described in the first feature, it comprises a reading means for reading code information arranged on the periphery of the opening, and a server means for receiving an application for issuance of the code information via the off-site network and, if the received issuance application matches pre-registered authentication data, transmitting code information matching the registered code information to a mobile communication terminal means owned by the delivery company via the off-site network, wherein the mobile communication terminal means owned by the delivery company transmits an application for issuance of code information regarding the opening and closing of the opening / closing body means to the server means via the off-site network and displays the code information received from the server means on a screen, the reading means reads the code information displayed on the mobile communication terminal means owned by the delivery company, and the control means performs the opening and closing operation of the opening / closing body means based on the code information displayed on the mobile communication terminal means owned by the delivery company read by the reading means. This is a delivery method invention corresponding to the fourth feature of the delivery system. [Effects of the Invention]
[0016] The delivery system and delivery method of the present invention have the advantage of enabling a specific delivery company to specify delivery or collection locations within a building. [Brief explanation of the drawings]
[0017] [Figure 1] 1 is a diagram showing a schematic configuration of a delivery system according to the present invention. [Figure 2] FIG. 2 is a flowchart showing the processing executed by the delivery system according to this embodiment. [Figure 3] This is a diagram showing an example of a delivery system when the designated location for delivery is a garage or storage shed with a shutter that cannot be freely entered or exited. [Figure 4] FIG. 10 is a diagram showing an example of a delivery system that allows delivery to a garage with a shutter or a storage shed with a shutter even if the requester is not constantly checking. DETAILED DESCRIPTION OF THE INVENTION
[0018] A preferred embodiment of the delivery system according to the present invention will now be described with reference to the accompanying drawings. In this embodiment, a case where a garage with a shutter is designated as the designated location for delivery will be described. Figure 1 is a diagram showing the schematic configuration of the delivery system according to the present invention. This delivery system is composed of a garage shutter 10 installed at the entrance / exit of the garage, which is the designated location, and an opening / closing control system that controls the opening and closing operation of this garage shutter 10.
[0019] The garage shutter 10 is composed of a shutter case 11, a shutter curtain 12, guide rails 13 and 14, a motor 15, a shutter drive circuit 16, an opening / closing body control device 17, an operation switch 18, etc. Other components such as a winding shaft and chain are not shown in the figure.
[0020] The opening and closing control system is basically composed of a network including a server 100, an access point (Wireless LAN access point) 60, ISPs (Internet Service Providers) 90-93, the Internet 94, and mobile communication networks (wireless networks) 95, 96, and is also composed of mobile communication terminals 701-704 that are each connected via this network.
[0021] Mobile communication terminal 701 shows a case where it is operated inside the house, mobile communication terminals 702 and 703 show a case where it is operated at a position away from the shutter device, and mobile communication terminal 704 shows a case where it is operated near garage shutter 10. In the figure, mobile communication terminals 701 and 702 are carried by the owner of the garage, i.e., the person who requested the delivery, and mobile communication terminals 703 and 704 show a case where they are carried by a delivery person or the like of a delivery company.
[0022] The structure of the garage shutter 10 installed at the entrance and exit of a garage will be explained. Guide rails 13, 14 are installed on both ends of the opening of the building so as to contact both ends of the shutter curtain 12, and are made of metal members with guide grooves with a U-shaped cross section that span from the lintel to the floor. The shutter curtain 12 rises and falls along the guide grooves of these guide rails 13, 14, opening and closing the opening that serves as the entrance and exit.
[0023] The winding shaft, not shown, is rotatably mounted on both ends of the shutter case 11 and winds and unwinds the shutter curtain 12. A chain, not shown, connects a driving sprocket mounted on the rotating shaft of the motor 15 to a driven sprocket mounted on the rotating shaft of the winding shaft. Therefore, the rotational driving force of the motor 15 is transmitted to the winding shaft via the chain, and when the motor 15 rotates, the winding shaft rotates via the chain, thereby controlling the opening and closing operation of the shutter curtain 12.
[0024] The shutter drive circuit 16 is configured as a microcomputer, and is supplied with power via a power line (not shown). The shutter drive circuit 16 controls the rotation of the motor 15 based on a control signal from the opening / closing member control device 17. The opening / closing member control device 17 and the operation switch 18 are wirelessly connected via a specified low-power radio (for example, a frequency of 429 MHz). The opening / closing member control device 17 is equipped with an antenna that receives a signal from the operation switch 18.
[0025] The access point 60 is connected to the operation switch 18 via WiFi or a specified low-power radio. The access point 60 is also connected to the opening / closing member control device 17 via WiFi or wirelessly via a specified low-power radio. The access point 60 connects the operation switch 18 and / or the opening / closing member control device 17 to the Internet 94 via an ISP 90. The server 100 is connected to the Internet 94 via an ISP 91. Therefore, the operation switch 18 and / or the opening / closing member control device 17 is connected to the access point 60 via WiFi, and is then connected to the server 100 via the access point 60, the ISP 90, the Internet 94, and the ISP 91. Instead of directly connecting the access point 60 and the operation switch 18 and / or the opening / closing member control device 17 via WiFi, a parent unit may be provided to control multiple motion sensors and / or opening / closing member control devices.
[0026] ISPs 90-93 and the Internet 94 are composed of wired communication networks (wired networks). Mobile communication networks (wireless networks) 95 and 96 are communication service networks provided by mobile phone service companies such as mobile phone service providers for mobile phones and PHS. Wired communication networks (wired networks) are communication service networks provided by public telephone service companies such as landline service providers. Mobile communication networks (wireless networks) 95 and 96 are connected to the wired communication networks (wired networks) via ISPs 92 and 93, respectively.
[0027] The operation switch 18 is placed on the flat portion on the front side of the guide rail 14 of the opening / closing body, i.e., on the periphery of the opening, in place of the push button switch in a conventional lockable box. The operation switch 18 may also be installed on a wall near the shutter. The operation switch 18 has on its front side a code reader 18a that functions as a conventional key, and a human sensor 18b that functions as a conventional push button switch. The human sensor 18b and / or the code reader 18a may also function as a conventional key and / or push button switch.
[0028] The operation switch 18 is configured as a microcomputer incorporating a code reader 18a and a motion sensor 18b, which are image sensors. The operation switch 18 incorporates a program for processing the code read by the code reader 18a, a program for controlling the opening and closing operation of the shutter curtain 12 in accordance with information detected by the motion sensor 18b, and memory for storing various parameters, and is powered by a battery or an AC adapter. In this embodiment, the code reader 18a and motion sensor 18b of the operation switch 18 are integrally configured in the same housing. However, the code reader 18a and motion sensor 18b of the operation switch 18 may be provided in separate housings.
[0029] The image sensor that constitutes the code reader 18a has a large operating current of several hundred mA, and constant operation consumes a lot of power, resulting in the problem of shortening the battery life. In other words, when the operation switch 18 is driven by a battery, leaving the code reader 18a in a constant reading state is a waste of power, so it is desirable to operate only the human presence sensor 18b and execute the reading process of the code reader 18a only when the human presence sensor 18b detects an operator in front of the operation switch 18.
[0030] The human sensor unit 18b is composed of sensors that detect the presence (location) of a person, such as an operator (target person), using electricity, magnetism, light (infrared light, visible light), ultrasound, etc. This human sensor unit 18b includes not only sensors that simply detect the presence (location) of a person, but also motion sensors that detect human movement. Motion sensors are sensors that detect the movement of an operator (target person) using electricity, magnetism, light, ultrasound, etc., and include motion capture. Such motion sensors can detect the movement of an object or target person by shining infrared light or the like on the object or target person to cause it to reflect, or by attaching a light source to the object or target person. The human sensor unit 18b also includes motion sensors that use image sensors, which are widely used in automatic doors, automatic ticket gates, ATMs (automated teller machines), game machines, automatic faucets, etc.
[0031] The code reading unit 18a reads a two-dimensional code displayed on the display screen of the mobile communication terminal 704. The code reading unit 18a processes the read code, performs authentication processing with the external server 100, and activates the detection processing of the human sensor unit 18b according to the authentication result. The code reading unit 18a reads code information such as a one-dimensional code (barcode) or a matrix-type two-dimensional code (QR Code (registered trademark)), and transmits the read code information to the server 100 via the access point 60, the ISP 90, the Internet 94, and the ISP 91. The code reading unit 18a can also read alphanumeric information such as a one-time key or a confirmation code displayed on the display screen of the mobile communication terminal 704.
[0032] The garage shutter 10 is equipped with a surveillance camera 19 that constitutes a network camera system connected to the Internet 94 via the access point 60 and the ISP 90. The surveillance camera 19 of the garage shutter 10 is installed outside the garage, in front of the garage opening, and monitors the presence of people near and inside the garage from both inside and outside the home. This is to prevent people from being trapped inside the garage when the garage shutter 10 is closed if there is someone inside the garage. A motion sensor may be installed inside the garage in addition to the surveillance camera 19, and the motion sensor may detect the presence of a person when the garage shutter 10 is closed. The surveillance camera is installed outside the building, in places other than the garage shutter 10, such as in a storage shed, entrance, or window, and monitors the presence of people.
[0033] The server 100 verifies whether an access request received via the access point 60, the ISP 90, the Internet 94, and the ISP 91 matches a pre-registered ID and password, authenticates whether the received code matches the pre-registered code, and transmits the authentication result to the operation switch 18 via the ISP 91, the Internet 94, the ISP 90, and the access point 60. The operation switch 18 is wirelessly connected to the opening / closing body control device 17, and upon receiving the authentication result information, executes a motion detection process using the human sensor unit 18b, detects the motion of the operator who is the client or the delivery person carrying the mobile communication terminal 704, and controls the opening and closing operation of the shutter curtain 12 according to the detection state. In this way, the operation switch 18 functions as a kind of non-contact wireless operator dedicated to the opening / closing body device.
[0034] The portable communication terminals 701-704 may be configured as devices capable of displaying code information such as one-dimensional codes (barcodes) or two-dimensional matrix codes, and examples of such portable communication terminals include mobile phones, PHSs, smartphones (multi-function mobile phones), and PDAs. In this embodiment, the portable communication terminals 701-704 are configured as smartphones, and are equipped with not only normal call functions but also camera monitor functions capable of receiving and transmitting images and wireless communication functions. They function as operation switch means when application software is activated, and are equipped with touch-panel display screens that display predetermined one-dimensional codes (barcodes) or two-dimensional matrix codes in response to the activation of various applications. It is also possible to use paper on which code information such as one-dimensional codes (barcodes) or two-dimensional matrix codes is printed.
[0035] The touch-panel display screens of the mobile communication terminals 701-704 display various icons for launching multiple applications, including calls, and allow users to launch the desired application by touching a desired icon. FIG. 1 shows the mobile communication terminal 704 running an application for displaying a matrix-type two-dimensional code, with the two-dimensional code displayed. The client's mobile communication terminals 701 and 702 are equipped with short-range wireless communication capabilities, such as Wi-Fi, infrared communication, and Bluetooth (registered trademark), and may be directly connected to the operation switch 18 via a Wi-Fi communication module, infrared communication module, or Bluetooth (registered trademark) module. The mobile communication terminals 703 and 704 are owned by the delivery company and therefore cannot be connected to the operation switch 18. The delivery system shown in FIG. 1 uses the operation switch 18 instead of the push button switch in the lock box dedicated to the garage shutter 10, allowing only the specified delivery company to appropriately control the opening and closing of the shutter curtain 12 without contact.
[0036] 2 is a flowchart showing the processing executed by the delivery system according to this embodiment. In this example, processing executed between a mobile communication terminal 701 or 702 owned by a client and a mobile communication terminal 703 or 704 owned by a delivery company is described. An example of processing executed by the delivery system is described below using the flowchart in FIG. 2.
[0037] In step S201, the delivery method for the next delivery destination is searched for on the mobile communication terminal 703 owned by the delivery company, and it is determined whether or not the delivery method is specified as "leave to door." If "leave to door" is specified (yes), the process proceeds to step S208; if "leave to door" is not specified and "normal delivery" is specified (no), the process proceeds to the next step S202. In step S202, since it was determined in the previous step S201 that the delivery was a normal delivery, a delivery notice is sent from the mobile communication terminal 703 owned by the delivery company to the mobile communication terminal 701 or 702 owned by the client via the communication line 70 to notify that a delivery has been made.
[0038] In step S203, upon receiving a delivery notification from mobile communication terminal 703 owned by the delivery company indicating that a delivery person has arrived, mobile communication terminal 701 or 702 owned by the requester pushes this delivery notification to mobile communication terminal 701 or 702. Here, push notification refers to a notification function that automatically notifies the owner by a message on the display screen or by sound that a delivery notification has been received by the mobile communication terminal. In step S204, in accordance with the pusher notification of delivery, the requester transmits instructions for in-person pickup, delivery to a drop-off location, or redelivery from mobile communication terminal 701 or 702 to mobile communication terminal 703 owned by the delivery company via communication line 70b.
[0039] In step S205, it is determined whether or not a delivery instruction has been given from the mobile communication terminal 701 or 702 owned by the requester to the mobile communication terminal 703 owned by the delivery company.If an instruction for face-to-face pickup, delivery to a designated location, or redelivery has been given (yes), the process proceeds to step S207; if no delivery instruction has been given (no), the process proceeds to step S206.
[0040] In step S206, it is determined whether a predetermined time (e.g., 3 to 5 minutes) has elapsed since the delivery notification was sent in step S202. If the predetermined time has elapsed (yes), the process proceeds to step S212; if the predetermined time has not elapsed (no), the process returns to step S205. In step S207, it is determined whether the instruction from the mobile communication terminal 701 or 702 owned by the requester is a redelivery instruction, and if it is a redelivery instruction (yes), the process returns, and if it is an instruction for face-to-face collection or delivery to a drop-off location, the process proceeds to the next step S208.
[0041] In step S208, the delivery company carries out delivery in accordance with the instruction for face-to-face pickup or drop-off from the mobile communication terminal 701 or 702 owned by the client. In step S209, the requester uses the mobile communication terminal 701 or 702 to carry out processing according to the instruction for face-to-face pickup or delivery. The processing in steps S208 and S209 will be described in detail later.
[0042] In step S210, upon completion of delivery, a delivery completion notice is sent from the delivery company's mobile communication terminal 704 or 703 to the client's mobile communication terminal 701 or 702 via communication line 70d to notify the client that delivery has been completed. In step S211, the mobile communication terminal 701 or 702 owned by the client receives the delivery completion notification from the mobile communication terminal 703 or 704 owned by the delivery company and pushes the delivery completion notification to the mobile communication terminal 701 or 702. In step S212, since a predetermined time (for example, 3 to 5 minutes) has passed since the delivery notice was sent in step S202, a non-delivery notice is placed in a mailbox or the like, and the delivery process is terminated.
[0043] The processing of steps S208 and S209 will be described below when the delivery company's mobile communication terminal 703 receives an instruction for in-person pickup from the requester's mobile communication terminal 704 via communication line 70c in step S204. In step S208, in accordance with the instruction for in-person pickup, the delivery company operates the intercom / video door phone at the front door to notify the requester that they have come to deliver the package. In step S209, the requester unlocks the door, receives the package from the delivery company, and signs and stamps the package. This series of operations completes the delivery. In the case of in-person pickup, the delivery completion notification in step S210 and the delivery completion notification in step S211 may be omitted.
[0044] The processing of steps S208 and S209 will be described below when the delivery company's mobile communication terminal 703 receives a delivery instruction from the requester's mobile communication terminal 701, 702 via communication line 70b in step S204. In step S208, if the specified delivery location is in front of the front door, a delivery bag, a delivery box, a freely accessible garage, a freely accessible storage shed, a bicycle basket, or an in-building reception desk (delivery to the manager in person), the package is left at the specified location. In this case, the processing of step S209 can be omitted.
[0045] If the designated delivery location is a garage with a shutter or a storage shed with a shutter that cannot be freely entered or exited, the process shown in Figure 3 is executed. Figure 3 is a diagram showing an example of a delivery system when the designated delivery location is a garage with a shutter or a storage shed with a shutter that cannot be freely entered or exited. Figure 3 shows details of the processes in steps S208 and S209 in Figure 2.
[0046] In step S301, when the delivery company arrives at the designated garage with a shutter or storage shed with a shutter, the delivery company's mobile communication terminal 704 transmits a signal of arrival at the designated location to the requester's mobile communication terminals 701, 702. At this time, if the delivery company does not know the designated location, the requester's mobile communication terminals 701, 702 execute a process to direct the delivery company to the designated location via the requester's mobile communication terminals 701, 702.
[0047] In step S302, it is confirmed from the video from the surveillance camera 19 whether the delivery person has arrived in front of the garage with shutter or the storage shed with shutter. If it has been confirmed (yes), the process proceeds to the next step S303. If it has not been confirmed, the process of this step is repeated. As a method of confirming the arrival, the arrival is confirmed by visually checking the surveillance camera 19 installed in the garage with shutter or the storage shed with shutter. If a surveillance camera or the like is not installed, an image or the like showing that the delivery person has arrived at the specified location is taken during the process of step S301 and sent to the requester so that visual confirmation can be made. The requester visually checks the image sent by the delivery person to confirm the arrival.
[0048] In step S303, since the delivery company has arrived at the specified location, the shutter of the garage or storage shed with shutter is remotely opened. That is, an operation screen corresponding to the operation button of the three-position switch for opening and closing is displayed on the mobile communication terminal 701, 702 owned by the requester, and the opening operation is performed using this. In step S304, the shutter of the designated garage or storage shed with shutters opens, allowing entry and exit, so the package is left at the designated location and the delivery to the designated location is completed from the delivery company's mobile communication terminal 703 to the requester's mobile communication terminals 701, 702. Having left the garage or storage shed with shutters, the delivery company transmits a delivery completion signal via communication line 70d in step S210, indicating that delivery has been completed.
[0049] In step S305, it is determined whether a signal indicating that the delivery has been completed and the delivery person has left the room has been received from the mobile communication terminal 703 owned by the delivery person. If a signal has been received (yes), the process proceeds to the next step S306; if a signal has not been received, the process repeats this step. In step S306, the mobile communication terminal 701, 702 owned by the requester receives the delivery completion signal, and the requester operates the close button on the three-position switch to close the shutter. This series of operations completes the delivery. The requester can always check the delivery company's actions while opening and closing the shutter, which improves crime prevention.
[0050] In the embodiment of Figure 3, the requester must constantly check the actions of the delivery company, so if the requester is unable to check, delivery to a garage with a shutter or a storage shed with a shutter cannot be carried out. Figure 4 is a diagram showing an example of a delivery system that allows delivery to a garage with a shutter or a storage shed with a shutter even if the requester is not constantly checking.
[0051] The delivery system in Fig. 4 is executed when the requester operates the automatic mode button (a mode in which delivery to a garage with a shutter or a storage shed with a shutter is performed automatically) displayed on the display screen of the mobile communication terminal 701, 702 in step S204, or when automatic delivery to a garage with a shutter or a storage shed with a shutter is specified in advance. Note that the delivery system in which the requester himself / herself constantly checks the delivery, as shown in Fig. 3, is executed when the requester operates the manual mode button displayed on the display screen of the mobile communication terminal 701, 702.
[0052] When the requester receives a package delivery notification from the delivery company via SMS on the day before the delivery date, or when the requester receives a delivery notification in step S203 of Fig. 2, the requester uses the mobile communication terminal 701, 702 to instruct the delivery to be placed in a garage with a shutter or a storage shed with a shutter. At the same time as this instruction, the unique ID of the shutter device and the SMS authentication code used by the delivery company are sent to the server 100 via the communication line 70h. The server 100 registers the unique ID of the shutter device and the SMS authentication code used by the delivery company, and uses them in subsequent authentication processes.
[0053] In step S401, the mobile communication terminal 703, 704 owned by the delivery company is operated to launch an application for approving opening and closing operations, whereby the mobile communication terminal 703, 704 sends the unique ID of the shutter device to be operated to the server 100 via SMS via the communication line 70k and requests the issuance of an authentication code. In step S402, the server 100 determines whether or not an application for issuance of an authentication code has been received, and if it has been received (yes), the process proceeds to the next step S403, and if it has not been received (no), the process returns.
[0054] In step S403, the server 100, which has received the issuance request via SMS, determines whether the issuance request from the mobile communication terminal 703, 704 is from an authorized user of the shutter device's unique ID (the SMS authentication code of a delivery company authorized to operate the shutter device), and if the user is an authorized user (yes), proceeds to the next step S404, and if the user is not an authorized user (no), returns. In other words, if the user is not an authorized user of the shutter device's unique ID, the shutter device cannot be operated.
[0055] In step S404, since it has been authenticated that the applicant for issuance is an authorized user of the shutter device's unique ID, the server 100 transmits an open authentication code and a closed authentication code to the mobile communication terminal 703 via the communication line 70m. Here, the open authentication code and the closed authentication code are configured as a one-dimensional code such as a barcode or a two-dimensional matrix code (QR Code (registered trademark)). The open authentication code and the closed authentication code may also be alphanumeric information such as a one-time key or a confirmation code.
[0056] In step S405, the server 100 transmits information about the user who has applied for issuance (delivery company information) to the portable communication terminals 701 and 702 owned by the requester, who is the owner of the shutter device, via the communication line 70h. In step S406, the delivery company information along with the shutter device's unique ID is displayed on the requester's mobile communication terminal 701, 702. By instantly displaying the execution of the opening and closing operation to the requester, who is the owner of the shutter device, the requester can recognize that the delivery company has opened and closed the shutter device, which significantly improves crime prevention.
[0057] In step S407, the mobile communication terminals 703 and 704 determine whether or not they have received the open authentication code and the close authentication code. If they have received them (yes), they proceed to the next step S408. If they have not received them (no), they repeat the processing of this step for a predetermined time (for example, 2 to 5 minutes) until they are received. If they have not received them, they return. In step S408, the portable communication terminals 703 and 704 display the open authentication code and the close authentication code received from the server 100 on the screen.
[0058] The delivery company can open or close the shutter curtain 12 of the shutter device and complete the delivery by having the code reading unit 18a read the open authentication code or close authentication code displayed on the screen of the mobile communication terminal 703, 704. After leaving the garage with shutters or the storage shed with shutters, the delivery company transmits a delivery completion signal via the communication line 70d indicating that the delivery has been completed in the process of step S210.
[0059] In the above embodiment, a shutter device that is extended by a vertical lifting method has been described as an example, but the present invention can also be applied to a shutter-shaped opening / closing member that is extended by a horizontal pulling method or a shutter-shaped opening / closing member that is extended by a horizontal pulling method. In the above embodiment, the case where delivery is made inside a garage with a shutter or a storage shed with a shutter is described, but by replacing "delivery of parcels" with "collection of parcels," the present invention can also be used for collection of parcels. In the above-described embodiment, delivery is described inside a garage with a shutter or a storage shed with a shutter, but if the front door can be used as the opening and closing member and can be controlled to open and close using an opening and closing control system, delivery or collection can be made inside the front door or inside the house. The application software for mobile communication devices can be freely downloaded from a specified URL. Furthermore, the design and operation method can be easily changed by modifying the application software as needed. [Explanation of symbols]
[0060] 11...Shutter case 12...Shutter curtain 13,14...Guide rails 15...Motor 16...Shutter drive circuit 17...Opening and closing body control device 18...Operation switch 18a...Code reader 18b...Human sensor section 60...Access point 701, 702...Resident-owned mobile communication devices 703, 704...Mobile communication devices owned by delivery companies 90~93…ISP(Internet Services Provider) 94...Internet 95,96...Mobile communication network 100...Server
Claims
1. an opening / closing body means for opening and closing an opening in a building by moving an opening / closing member; an operating switch means provided on the periphery of the opening; a control means for electrically controlling the opening and closing operation of the opening / closing body means in response to a control signal from the operation switch means; a mobile communication terminal means owned by the resident, which has a camera monitor function capable of receiving and transmitting images and a wireless communication function, which functions as the operation switch means when application software is started, which is connected to the control means via an in-home network or an outside-home network by the wireless communication function, and which is configured to be able to send control signals to the control means from a remote location where the operation switch means cannot be operated, thereby operating the opening and closing operation of the opening / closing body means; a mobile communication terminal means owned by the delivery company that transmits a notification of delivery or collection from the delivery company to the mobile communication terminal means owned by the resident of the delivery destination via the external network when the delivery company delivers or collects the package; a network camera means for displaying images of the inside and outside of the opening taken by a camera means provided near the opening on a mobile communication terminal means owned by the resident via the home network or the outside network; A delivery system characterized in that when a resident receives a notification from the delivery company that the delivery or collection will be made, the resident sends an instruction specifying whether to leave the item at the door or collect it from the door to a mobile communication terminal means owned by the delivery company via the off-home network, and controls the opening and closing operation of the opening / closing body means while constantly checking the delivery company's actions using video images inside and outside the opening, thereby completing the delivery or collection.
2. An opening / closing body means for opening and closing an opening in a building by moving an opening / closing member; an operating switch means provided on the periphery of the opening; a control means for electrically controlling the opening and closing operation of the opening / closing body means in response to a control signal from the operation switch means; a mobile communication terminal means owned by the resident, which has a camera monitor function capable of receiving and transmitting images and a wireless communication function, which functions as the operation switch means when application software is started, which is connected to the control means via an in-home network or an outside-home network by the wireless communication function, and which is configured to be able to send control signals to the control means from a remote location where the operation switch means cannot be operated, thereby operating the opening and closing operation of the opening / closing body means; a mobile communication terminal means owned by the delivery company that transmits a notification of delivery or collection from the delivery company to the mobile communication terminal means owned by the resident of the delivery destination via the external network when the delivery company delivers or collects the package; a reading means disposed on the periphery of the opening for reading code information relating to the opening and closing of the opening and closing body means; a server means for receiving an application for issuance of the code information via the external network, and transmitting the code information to a mobile communication terminal means owned by the delivery company via the external network if the received application for issuance matches pre-registered authentication data; The resident who receives the notification of delivery or collection from the delivery company transmits an instruction specifying delivery or collection to a mobile communication terminal means owned by the delivery company via the external network, The portable communication terminal means of the delivery company that has received the instruction transmits an application for issuance of the code information to the server means via the external network, and displays the code information received from the server means on a screen. The reading means reads the code information displayed on the mobile communication terminal means owned by the delivery company, A delivery system characterized in that the control means performs the opening and closing operation of the opening and closing body means based on the code information displayed on the mobile communication terminal means owned by the delivery company read by the reading means.
3. A delivery method for delivering or collecting parcels within a building, the delivery method comprising: an opening / closing body means for opening and closing an opening of the building by moving an opening / closing member; an operation switch means provided on the periphery of the opening; and a control means for electrically controlling the opening and closing operation of the opening / closing body means in response to a control signal from the operation switch means, a mobile communication terminal means owned by the resident, which has a camera monitor function capable of receiving and transmitting images and a wireless communication function, which functions as the operation switch means when application software is started, which is connected to the control means via an in-home network or an outside-home network by the wireless communication function, and which is configured to be able to send control signals to the control means from a remote location where the operation switch means cannot be operated, thereby operating the opening and closing operation of the opening / closing body means; a mobile communication terminal means owned by the delivery company that transmits a notification of delivery or collection from the delivery company to the mobile communication terminal means owned by the resident of the delivery destination via the external network when the delivery company delivers or collects the package; a network camera means for displaying images of the inside and outside of the opening taken by a camera means provided near the opening on a mobile communication terminal means owned by the resident via the home network or the outside network; A delivery method characterized in that a resident who receives a notification from the delivery company that the delivery or collection will be made sends an instruction specifying leave-to-door delivery or leave-to-door collection to a mobile communication terminal means owned by the delivery company via the off-home network, and controls the opening and closing operation of the opening / closing body means while constantly checking the delivery company's actions using video images inside and outside the opening, thereby completing the delivery or collection.
4. A delivery method for delivering or collecting parcels within a building, comprising an opening / closing body means for opening and closing an opening of the building by moving an opening / closing member, an operation switch means provided on the periphery of the opening, and a control means for electrically controlling the opening and closing operation of the opening / closing body means in response to a control signal from the operation switch means, a mobile communication terminal means owned by the resident, which has a camera monitor function capable of receiving and transmitting images and a wireless communication function, which functions as the operation switch means when application software is started, which is connected to the control means via an in-home network or an outside-home network by the wireless communication function, and which is configured to be able to send control signals to the control means from a remote location where the operation switch means cannot be operated, thereby operating the opening and closing operation of the opening / closing body means; a mobile communication terminal means owned by the delivery company that transmits a notification of delivery or collection from the delivery company to the mobile communication terminal means owned by the resident of the delivery destination via the external network when the delivery company delivers or collects the package; a reading means disposed on the periphery of the opening for reading code information relating to the opening and closing of the opening and closing body means; a server means for receiving an application for issuance of the code information via the external network, and transmitting the code information to a mobile communication terminal means owned by the delivery company via the external network if the received application for issuance matches pre-registered authentication data; The resident who receives the notification of delivery or collection from the delivery company transmits an instruction specifying delivery or collection to a mobile communication terminal means owned by the delivery company via the external network, The portable communication terminal means of the delivery company that has received the instruction transmits an application for issuance of the code information to the server means via the external network, and displays the code information received from the server means on a screen. The reading means reads the code information displayed on the mobile communication terminal means owned by the delivery company, A delivery method characterized in that the control means performs the opening and closing operation of the opening and closing body means based on the code information displayed on the mobile communication terminal means owned by the delivery company read by the reading means.
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