How medical services are provided

Abstract

To provide a method for providing medical services so that online medical consultations are conducted appropriately for both users and clinics. [Solution] A method for providing a user with medical services through online medical consultations, wherein a control unit of a brand owner's brand owner terminal accepts from the user's user terminal a purchase of a ticket for a desired product from a product menu provided by the brand owner, accepts from the user's user terminal an application for a desired diagnostic item from an online medical consultation menu provided by the brand owner, and when the user accepts information related to the accepted diagnostic items from the brand owner terminal and confirms the purchase of the ticket, transmits the information related to the accepted diagnostic items to a clinic terminal. The clinic terminal performs online medical consultations with the user.

Description

[Technical Field]

[0001] The present invention relates to a method for providing medical services through online medical consultations to users. [Background technology]

[0002] Recently, online medical consultation services between users and doctors have become popular.

[0003] For example, Patent Document 1 discloses an information processing system that can provide medicines quickly to users after online medical consultation. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2024-108993 Summary of the Invention [Problem to be solved by the invention]

[0005] However, although the technology disclosed in Patent Document 1 discloses a method for smoothly providing medicine to users after an online consultation, there have been recent issues such as patients not paying the diagnosis fee despite the online consultation being provided, and on the other hand, even if advance payment is required, there have been issues such as the difficulty of purchasing medicines that require a prescription without going through a consultation due to regulations.

[0006] In view of the above, the present invention aims to provide medical services that allow online medical consultations to be carried out appropriately for both users and clinics. [Means for solving the problem]

[0007] In one aspect of the present invention, there is provided a method for providing medical services to a user through online medical consultations, wherein a control unit of a brand owner's brand owner terminal accepts, from the user's user terminal, a purchase of a ticket for a desired product from a product menu provided by the brand owner, and accepts, from the user's user terminal, an application for a desired diagnostic item from an online medical consultation menu provided by the brand owner; a control unit of a server terminal, when the user confirms that they have accepted information related to the accepted diagnostic items from the brand owner terminal and purchased the ticket, transmits the information related to the accepted diagnostic items to a clinic terminal, and the clinic terminal performs an online medical consultation with the user. [Effects of the Invention]

[0008] According to the present invention, it is possible to provide a medical service to a user so that online medical consultations are carried out appropriately for both the user and the clinic. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a block diagram showing a medical service providing system according to a first embodiment of the present invention. [Figure 2] FIG. 2 is a functional block diagram showing the server terminal 100 of FIG. [Figure 3] FIG. 2 is a functional block diagram showing the user terminal 200 of FIG. [Figure 4] FIG. 2 is a diagram showing an example of user data stored in the server 100. [Figure 5] FIG. 2 is a diagram showing an example of brand data stored in the server 100. [Figure 6] FIG. 3 is a diagram showing an example of clinic data stored in the server 100. [Figure 7] 1 is a flowchart illustrating an example of a method for providing medical services according to a first embodiment of the present invention. [Figure 8]10 is a flowchart illustrating another example of a method for providing medical services according to the first embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, embodiments of the present invention will be described with reference to the drawings. Note that the embodiments described below do not unduly limit the content of the present invention described in the claims. Furthermore, not all of the components shown in the embodiments are necessarily essential components of the present invention.

[0011] <Configuration> FIG. 1 is a block diagram illustrating a system for implementing a method for providing medical services according to a first embodiment of the present invention. This system 1 includes, for example, a server terminal 100 that provides online medical consultation services in cooperation with various clinic terminals; user terminals 200A and 200B managed by users; a brand owner terminal 300 that accepts ticket purchases and online medical consultation applications from users and provides an e-commerce site and online medical consultation platform service; a clinic terminal 400 that supports brand owners and provides online medical consultations to users; and an SNS server 500 that facilitates communication between users and the brand owner terminals. Here, there may be multiple brand owner terminals, each corresponding to a brand owner; and there may be multiple clinic terminals, each corresponding to a clinic. Each brand owner terminal operates an online medical consultation platform, and each clinic terminal can provide medical treatment related to its respective medical treatment menu. For ease of explanation, each terminal is described as being a single terminal or a specific number of terminals, but the number of each terminal is not limited. In addition, the user terminals 200A and 200B can also be applied to this system as booth terminals 200A and 200B for patient users (hereinafter referred to as booth terminals 200A and 200B) installed in public facilities such as stations, community centers, and post offices, or in private facilities in apartment rooms or clinics operated by businesses such as brand owners or clinics, and which are accessible to users.

[0012] The server terminal 100, user terminals 200A and 200B, brand owner terminal 300, and clinic terminal 400 are connected to each other via a network NW1. The network NW is configured by the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), or the like.

[0013] The server terminal 100, the brand owner terminal 300, the clinic terminal 400 and the SNS server may be, for example, a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.

[0014] The user terminals 200A and 200B are, for example, information processing devices such as personal computers and tablet terminals, but may also be configured as smartphones, mobile phones, PDAs, or the like.

[0015] In this embodiment, the system 1 is described as comprising a server terminal 100, user terminals 200A and 200B, a brand owner terminal 300, a clinic terminal 400, and an SNS server 500, and a configuration in which users of each terminal use their respective terminals to operate the server terminal 100. However, the server terminal 100 may be configured as a standalone unit, and the server terminal itself may have a function for each user to directly operate it. Hereinafter, where necessary, the user terminals 200A and 200B will be described collectively as user terminal 200.

[0016] Fig. 2 is a functional block configuration diagram of the server terminal 100 of Fig. 1. The server terminal 100 includes a communication unit 110, a storage unit 120, and a control unit .

[0017] The communication unit 110 is a communication interface for communicating with the user terminal 200 and the brand owner terminal 300 via the network NW1, and communication is performed according to a communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

[0018] The storage unit 120 stores input data, programs for executing various control processes and functions in the control unit 130, and is composed of RAM (Random Access Memory), ROM (Read Only Memory), etc. The storage unit 120 also has a user data storage unit 121 that stores various data related to users, a brand data storage unit 122 that stores various data related to brand owners who accept ticket purchases and online medical consultation applications from users, and a clinic data storage unit 123 that stores various data related to clinics that support brand owners who accept the above-mentioned online medical consultation applications. Note that a database (not shown) storing various data may be constructed outside the storage unit 120 or the server terminal 100.

[0019] The control unit 130 controls the overall operation of the server terminal 100 by executing a program stored in the storage unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc. Functions of the control unit 130 include an information receiving unit 131 that receives information from each terminal, and an information processing unit 132 that refers to and processes various data stored in the storage unit 120. The information receiving unit 131 and the information processing unit 132 are activated by a program stored in the storage unit 120 and executed by the server terminal 100, which is a computer (electronic calculator).

[0020] The information receiving unit 131 receives information from various terminals via the communication unit 110 .

[0021] The information processing unit 132 refers to various data (such as user data 1000, which will be described later) that is received from various terminals and stored in the storage unit 120, and performs predetermined processing.

[0022] The control unit 130 may also have a screen generation unit (not shown), which generates screen information to be displayed via the user interface of the user terminal 200 upon request. For example, the control unit 130 generates a user interface by using image and text data (not shown) stored in the storage unit 120 as material and arranging various images and text in predetermined areas of the user interface based on predetermined layout rules. Processing related to the image generation unit may also be executed by a GPU (Graphics Processing Unit).

[0023] Fig. 3 is a functional block diagram showing the user terminal 200 of Fig. 1. The user terminal 200 includes a communication unit 210, a display operation unit 220, a storage unit 230, and a control unit 240.

[0024] The communication unit 210 is a communication interface for communicating with the server terminal 100 via the network NW, and communication is performed according to a communication protocol such as TCP / IP.

[0025] Display operation unit 220 is a user interface used for allowing a user to input instructions and for displaying text, images, etc. in accordance with input data from control unit 240, and is configured with a display, keyboard, and mouse when user terminal 200 is configured as a personal computer, and is configured with a touch panel, etc. when user terminal 200 is configured as a smartphone or tablet terminal. This display operation unit 220 is started up by a control program stored in storage unit 230 and executed by user terminal 200, which is a computer (electronic calculator).

[0026] The storage unit 230 stores input data, programs for executing various control processes and functions in the control unit 240, and is composed of RAM, ROM, etc. The storage unit 230 also temporarily stores the contents of communication with the server terminal 100.

[0027] The control unit 240 controls the overall operation of the user terminal 200 by executing the programs stored in the storage unit 230, and is composed of a CPU, a GPU, and the like.

[0028] FIG. 4 is a diagram showing an example of user data stored in the server terminal 100. As shown in FIG.

[0029] The user data 1000 shown in Fig. 4 stores various data related to a user. For ease of explanation, Fig. 4 shows an example of one user (a user identified by a user ID "10001"), but information on multiple users can be stored. The various data related to a user can include, but are not limited to, basic information about the user (name, address, contact information, social media accounts, payment information, etc.), clinic information (e.g., information identifying the clinic where the user will visit), medical interview information (e.g., information about the user's health condition and symptoms that the user answers before receiving medical treatment from a doctor), diagnosis information (e.g., information about the diagnosis and medication prescription provided to the user by a doctor through online medical consultation), and accounting information (e.g., information about tickets purchased in advance for online medical consultation and medication prescription).

[0030] FIG. 5 is a diagram showing an example of brand data stored in the server terminal 100. As shown in FIG.

[0031] Brand data 2000 stores various data related to brand owners who accept applications for online medical consultations from users. For ease of explanation, FIG. 5 shows an example of one brand owner (e.g., a corporate or individual business operator named "ABC Online Clinic") identified by brand ID "20001," but information related to multiple brand owners can be stored. The various data related to the brand owner may include, but is not limited to, basic information about the brand owner (e.g., name, address, URL), user information (e.g., name, address, contact information, social media account, medical interview details, diagnosis details, prescription details, payment information, etc.), treatment menu information (e.g., menu items such as emergency contraception, low-dose pills, ED treatment, and AGA treatment), accounting information (e.g., information such as sales for each treatment, total sales, and information related to the tickets), website information (e.g., article content information), and affiliated clinic information (e.g., affiliated clinic name, clinic ID, etc.).

[0032] FIG. 6 is a diagram showing an example of clinic data stored in the server terminal 100. As shown in FIG.

[0033] Clinic data 3000 stores various data related to clinics that support medical treatment at clinics that accept applications for online medical consultations. For ease of explanation, FIG. 6 shows an example of one clinic (e.g., a clinic identified by clinic ID "30001" (e.g., "XYZ Clinic")), but information related to multiple clinics can be stored. The various data related to the clinic may include, but are not limited to, basic information about the clinic (e.g., name, address, URL, doctor), user information (e.g., name, address, contact information, social media account, payment information, etc.), medical interview information (e.g., information about the user's health condition and symptoms that each user answers before receiving medical treatment from a doctor), diagnosis information (e.g., information about the diagnosis and prescription provided by a doctor to each user through online medical consultation), accounting information (e.g., information such as sales for each medical consultation, total sales, information about the above-mentioned tickets, etc.), and affiliated brand information (e.g., affiliated brand name, brand ID, etc.).

[0034] <Processing flow> With reference to Figures 7 and subsequent figures, the flow of processing for a method for providing online medical consultations executed by the system 1 of this embodiment, in which one or more brand owners, one or more clinics, and the server terminal 100 work together, will be described. Figure 7 is a flowchart showing an example of a method for providing medical services according to the first embodiment of the present invention. In this embodiment, the functional configuration of the server terminal 100 may be provided in the brand owner terminal 300 or the clinic terminal 400. In this case, the brand owner terminal 300 or the clinic terminal 400 may execute the processing executed by the server terminal 100 described in the above embodiment, or the brand owner terminal 300 or the clinic terminal 400 may execute part of the processing executed by the server terminal 100. Furthermore, the server terminal, brand owner terminal, or clinic terminal may directly conduct a medical interview with the user terminal and acquire the user's medical interview information without going through the SNS server.

[0035] First, in step S101, a user who wishes to receive online medical care searches for a product name or treatment menu (e.g., "diet pills," "morning-after pills," etc.) via their own user terminal 200 (or "booth terminal 200," hereinafter the same), and accesses the website of the brand owner (e.g., "ABC Online Clinic"). Here, the user applies for online medical care. The brand owner's (hereinafter, "brand") website, which functions as a platform service for online medical care, has the function of an e-commerce site for purchasing various products (medicines, skin care products, etc.), and also presents treatment menus for various online medical cares (e.g., beauty, morning-after pills, low-dose pills, ED treatment, AGA treatment, etc.), and can include SEO-based article content containing keywords related to each item on the treatment menu (e.g., morning-after pills). In this way, providing a brand website can be effective in attracting customers. Users can view a product list on the website provided by the brand owner terminal 300.

[0036] First, in the process of step S102, the user accesses the website of the brand owner terminal 300 using a web browser or application on each user terminal, as described above, selects a desired product (e.g., a "beauty support set") from the product menu provided through the website, and makes a purchase request for a product ticket by performing a predetermined operation (e.g., tapping "add to cart"). In the process of step S103, upon receiving the purchase request for the product ticket from the user terminal 200, the brand owner terminal 300 executes a payment process for the product purchase. Note that this payment process can also be executed by a payment agent server or server terminal 100 (not shown) different from the brand owner terminal 300, in cooperation with the brand owner terminal 300. The brand owner terminal 300 executes the payment process and issues a product ticket to the user.

[0037] Next, in step S104, the brand owner terminal 300 shares the user's product ticket purchase information with the server terminal 100, and in step S105, the server terminal 100 issues a user ID to the target user and executes registration processing by storing information about the product ticket purchased by the user (e.g., the target product name, amount, target clinic, etc.) in the user information storage unit 121 of the memory unit 120 of the server terminal 100.

[0038] In this embodiment, the user does not purchase the product itself, such as medicine, at this point, but purchases a product "ticket" that enables the user to receive the product by receiving a diagnosis from a doctor. In other words, the product (medicine in this example) that the user purchased as a product ticket cannot be purchased without a doctor's prescription, but the user can receive a prescription for medicine by receiving online medical care and ultimately receive the product purchased as a product ticket.

[0039] In step S106, the user selects a desired diagnosis item (e.g., cosmetic treatment) from the treatment menu and requests the purchase of a treatment ticket by performing a predetermined operation (e.g., tapping "Add to Cart"). The user can refer to the related diagnosis menu presented on a cart screen or the like for purchasing the product ticket and carry out the purchase procedure for the treatment ticket, or the user can simply purchase the treatment ticket without purchasing the product ticket. In step S107, when the brand owner terminal 300 receives a request to purchase a medical ticket from the user terminal 200, it executes a payment process for purchasing the medical ticket. As with the above, this payment process can also be executed by a payment agent server or server terminal 100 (not shown) separate from the brand owner terminal 300, in cooperation with the brand owner terminal 300. The brand owner terminal 300 executes the payment process and issues a medical ticket to the user.

[0040] Next, in step S108, the brand owner terminal 300 shares the user's medical ticket purchase information with the server terminal 100, and in step S109, the server terminal 100 executes the registration process by issuing a user ID to the target user, or if a user ID has already been registered, linking the user ID to the user ID and storing information about the product ticket purchased by the user (e.g., the target medical item name, amount, and target clinic, etc.) in the user information storage unit 121 of the memory unit 120 of the server terminal 100.

[0041] In this embodiment, each diagnostic item included in the medical consultation menu is provided free of charge, and the user can essentially think of purchasing a product ticket as paying for the cost of the online medical consultation as a package. That is, the user prepays the diagnostic fee by purchasing the product ticket before receiving the online medical consultation, and by purchasing the medical consultation ticket, the user can proceed to the online medical consultation application procedure described in the next figure. Conversely, the user can receive online medical consultation based only on the free medical consultation ticket, and in that case, the product (in this example, medicine) can be purchased after the online medical consultation.

[0042] 8 is a flowchart showing another example of the method for providing medical services according to the first embodiment of the present invention. In this example, the flow of receiving online medical treatment after the user purchases the product ticket and medical treatment ticket as described above will be described.

[0043] First, as a preliminary process in step S201, as described above, a user who wishes to receive online medical care refers to the medical treatment menu for various online medical treatments (e.g., morning-after pill, low-dose pill, ED treatment, AGA treatment, etc.) on the brand owner's (hereinafter, the brand) website via their own user terminal 200.

[0044] Then, in the process of step S201, the user selects a desired diagnosis item (e.g., cosmetic treatment) from the treatment menu provided through the website via the user terminal 200, and requests to apply for online treatment by performing a predetermined operation (e.g., tapping "Receive online treatment"). Here, when applying for online treatment, the user can select a purchased (issued) product ticket, or can display link information for applying for online treatment (e.g., a link to access the SNS server 500) on the purchase confirmation screen of the product ticket on the user terminal 100, and the user can access the SNS server 500 via the link information to receive online treatment.

[0045] Next, in the process of step S202, the brand owner terminal 300 redirects (transfers) the access by the user terminal 200 to the SNS server 500 (for example, a server of a communication application) to proceed to online medical treatment. Here, the brand owner terminal 300 can also send a medical treatment request including information about diagnostic items directly to the server terminal 100 without going through the SNS server 500. Here, as another example, the SNS server 500 can at this point check with the server terminal 100 whether the user has purchased a merchandise ticket, and if the user has purchased a merchandise ticket, proceed to the next step of medical interview processing.

[0046] Next, in step S203, the SNS server 500 transmits an application acceptance message and an input form for medical interview information to the user terminal 200 via a chat communication interface with the user, which is displayed on the user terminal 200 as a screen for applying for online medical consultation. The user inputs answers to each question included in the input form for medical interview information via the chat communication interface (e.g., items requesting basic information about the user, such as "name," "gender," "date of birth," and "medicine delivery address," as well as questions corresponding to the medical treatment menu, such as "dietary and alcohol intake," "history of taking other medications," and "medical history of liver damage, heart disease, kidney disease, etc."). In step S204, the SNS server 500 receives the medical interview information (including the user's basic information) from the user terminal 200. Here, the brand owner terminal 300 or the server terminal 100 (or the clinic terminal 400 that has received a medical treatment instruction (described below)) can also conduct a medical interview with the user terminal 200 and receive the medical interview information without going through the SNS server 500.

[0047] Next, in the process of step S205, the SNS server 500 transmits to the server terminal 100 the medical interview information received from the user, including the items of the medical treatment menu for which the user has applied.

[0048] In step S206, the server terminal 100 refers to the ticket information stored in the user information storage unit 121 of the storage unit 120 via information identifying the user, such as the user ID of the target user, and checks the user ID included in the medical interview information to confirm whether the user has already purchased (i.e., registered) the medical consultation ticket and product ticket related to the diagnostic items of the requested online medical consultation. If it is determined that the user has already purchased the ticket, the process proceeds to step S207 and subsequent steps, and the user continues the online medical consultation. In other words, at this point, it is guaranteed that the user has prepaid the cost of the online medical consultation. As another example, if it is determined that the user has not yet purchased a product ticket but has purchased a free medical consultation ticket, the server terminal 100 can proceed to the process of continuing the online medical consultation on the condition that payment for the product is made after the online medical consultation. Even in such a case, the user is expected to purchase the product, so the clinic can reduce its payment risk even considering other users who have already purchased product tickets.

[0049] Next, in the process of step S207, the server terminal 100 stores the received basic information and medical interview information of the user as user data 1000 in the user data storage unit 121 of the memory unit 120, thereby registering the user as a patient. In addition, the server terminal 100 stores the basic information and medical interview information as brand data 2000 in the brand data storage unit 122 of the memory unit 120.

[0050] Next, in the process of step S208, the server terminal 100 refers to the brand data 2000 stored in the brand data storage unit 122 of the memory unit 120, identifies a clinic that is an affiliated partner of the brand, transmits the registered user's basic information and medical interview information to the clinic terminal 400 of the clinic, and transmits treatment instructions for the user. Here, the server terminal 100 can transmit treatment instructions to a clinic that has been registered in advance as an affiliated partner of the brand, or can determine a clinic based on the treatment contents (treatment menu) that the user wishes to receive that have been accepted by the brand, and transmit treatment instructions from the brand to that clinic. In addition, the server terminal 100 can refer to the treatment status of each clinic (status of available doctors) and transmit treatment instructions to the clinic determined based on the treatment status.

[0051] Next, in step S209, the clinic (or the doctor belonging to the clinic) that has accepted the medical treatment instruction sends a request to start medical treatment to the user terminal 200 via the clinic terminal 400. In step S210, the user accepts the request to start medical treatment via the user terminal 200, thereby starting an online medical treatment with the doctor belonging to the clinic. The request to start medical treatment and the medical treatment can be made via the SNS server 500 by chat, voice call, video call, or the like through a chat communication interface displayed on the user terminal 200 and the clinic terminal 400, or by other communication means such as another video conversation application (not shown) or telephone. The doctor can then conduct the medical treatment while referring to the medical interview information entered by the user and information about the product included in the purchased product ticket (e.g., "diet pills") on the management screen displayed on the clinic terminal 400.

[0052] Next, in step S211, through online medical consultation, the doctor inputs diagnostic information and accounting information (here, the cost corresponding to the product ticket and / or medical ticket purchased by the user) including the diagnosis and prescription details for the user on the management screen displayed on the clinic terminal 400. The clinic terminal 400 then generates the diagnostic information and accounting information and stores the diagnostic information in a memory unit (not shown). In step S212, the clinic terminal 400 transmits accounting information including the generated diagnostic information and billing amount to the user terminal 200, and in step S213, transmits the diagnostic information and accounting information to the server terminal 100. In step S214, the server terminal 100 stores the received diagnostic information and accounting information of the user in the user data storage unit 121 of the storage unit 120 as user data 1000. In addition, the server terminal 100 stores the basic information and medical interview information in the clinic data storage unit 123 of the storage unit 120 as clinic data 3000. The server terminal 100 also updates the ticket information by referencing the ticket information stored in the user data storage unit 121 of the memory unit 120, offsetting the amount included in the transaction information with the amount included in the ticket information (in this example, the amount of the product ticket), and invalidating the product ticket purchased by the user. As described above, a user who has purchased a medical ticket but has not purchased a product ticket can receive the prescribed medicine by accessing the website provided by the brand owner terminal 300 and completing the procedure to purchase the prescribed medicine as a ticket.

[0053] The server terminal 100 transmits a drug delivery instruction to the clinic terminal 400 or a pharmacy terminal (not shown) to process the drug delivery. When a user receives online medical care via the booth terminal 200, the clinic terminal 400 generates prescription information and transmits it to the booth terminal 200. The clinic terminal 400 also transmits information (e.g., a personal identification number or a two-dimensional code) for unlocking a locker for storing drugs installed within or adjacent to the booth, along with the prescription information. This allows the user to unlock the locker and receive the prescribed drugs. The locker can be pre-stored with drugs (e.g., diet pills, morning-after pills, etc.) corresponding to the treatment menu available through the booth. The server terminal 100 can store the number of drugs in stock in the memory unit 120 and refer to this information as needed for replenishment. If the booth is located within or adjacent to a pharmacy, the user can receive the drugs on the spot based on the prescription information. If the doctor does not issue a prescription as a result of the online medical care, the server terminal 100, via the brand owner terminal 300, processes a refund for the user for the cost of purchasing the ticket.

[0054] The server terminal 100 also references the accounting information stored in the clinic data storage unit 123 of the memory unit 120, calculates the amount to be paid to the brand (revenue share amount) based on the amount billed to the user by the clinic data (ticket purchase price) and a predetermined rate, and executes processing to pay the clinic. This revenue share amount may be calculated in the clinic terminal and paid directly to the brand. This revenue share may be paid to the clinic as an advance payment when the user purchases the ticket, or may be paid to the clinic after the online consultation, when the prescription is provided and it is confirmed that the ticket has been used.

[0055] As described above, according to this embodiment, multiple brands that offer online medical consultation menus and clinics that offer online medical consultations can partner to provide users with a one-stop virtual clinic, and the clinic can provide medical consultations after users pay the cost of the online consultation in advance, thereby realizing the stable operation of medical consultation services.

[0056] Although the embodiments of the present invention have been described above, they can be embodied in various other forms, and various omissions, substitutions, and modifications can be made. These embodiments, modifications, and omissions, substitutions, and modifications are included in the technical scope of the claims and their equivalents. [Explanation of symbols]

[0057] 1 System 100 Server terminal, 110 Communication unit, 120 Storage unit, 130 Control unit, 200 User terminal, 300 Brand owner terminal, 400 Clinic terminal, NW1 Network

Claims

1. A method for providing a medical service to a user through online medical consultation, comprising: The control unit of the Brand Owner's Brand Owner Terminal shall: Accepting, from the user terminal of the user, the purchase of a ticket for a product provided by the brand owner that the user can receive in exchange for receiving a diagnosis from a doctor; Accepting an application for a desired diagnostic item from the user terminal of the user from an online medical consultation menu provided by the brand owner, The control unit of the server terminal receiving information related to the received diagnostic items from the brand owner terminal; When the user confirms that he / she has purchased the ticket, the information related to the accepted diagnostic items is transmitted to a clinic terminal; the clinic terminal performs online medical consultation with the user; the control unit of the server terminal enables the product to be provided after the online medical consultation is performed. method.

2. A method according to claim 1, The control unit of the server terminal unlocks the locker storing the product after the online medical consultation is performed, thereby making the product available.

3. 10. The method of claim 1, The clinic terminal, based on the results of the online medical consultation, generating diagnostic information for the user; transmitting diagnostic information to the user terminal.

4. 4. The method of claim 3, A method for transmitting accounting information including a billing amount to the user based on the results of an online consultation with the user.

5. 5. The method of claim 4, The clinic terminal calculates an amount to be paid to the brand owner based on the billed amount.

6. 10. The method of claim 1, The brand owner terminal transfers the application to an SNS server, and a control unit of the server terminal acquires medical interview information from the user via the SNS server.

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