Parking lot patrol report management method and parking lot patrol report management method

Abstract

To provide a parking lot patrol report management method capable of reducing a burden of parking lot patrol report and shortening a time taken from patrol to report.SOLUTION: A parking lot patrol report management method comprises: a first step of displaying a report input screen on a first display of a patrol rounder device; a second step of displaying a specified field for a plurality of report items on the report input screen; a third step of storing images related to the parking lot captured by the patrol rounder by using a camera of the patrol rounder device, in association with the report items specified by the patrol rounder using the specified field; a fourth step of generating report formed by associating the information input in association with the specified report items, the images stored in the third step, a time when the information and images are input or a time of reporting to a management device, and location information where the information is input or location information where the images are captured; and a fifth step of transmitting the report generated in the fourth step to the prescribed management device.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a program for patrolling parking lots and reporting on the same, a parking lot patrol reporting method, and a parking lot patrol report management method. [Background technology]

[0002] In the operation of paid parking lots (coin parking), patrolmen regularly visit the parking lot to wipe down signs, payment machines, and ticket issuing machines, clean the boundary lines and gratings, weed, collect bulky trash, inspect flaps, replace gate bars, inspect bollards, replace lighting, manage damage to the facility, and monitor vehicles that have been left abandoned for long periods and for illegal parking. Previously, patrol personnel would take notes on reports at the site, and then return to the management company where a staff member would enter the information into the system. Summary of the Invention [Problem to be solved by the invention]

[0003] However, the conventional method is time-consuming and takes time to patrol the parking lot and input the reported information into the system, so even if an emergency occurs that requires an immediate response, it takes a long time for the relevant parties to become aware of it. Another problem is that patrolmen cannot monitor fraud reports without physically visiting the parking lot.

[0004] The present invention has been made in consideration of the above circumstances, and its purpose is to provide a program, a parking lot patrol reporting method, and a parking lot patrol report management method that can reduce the burden of parking lot patrol reporting and shorten the time from patrol to reporting. Another object of the present invention is to provide a program capable of monitoring the fraudulent behavior of parking lot patrol personnel, a parking lot patrol reporting method, and a parking lot patrol report management method. [Means for solving the problem]

[0005] The program of the present invention is a program executed by a patrol device used by a patrol person patrolling a parking lot, and causes the patrol device to execute the following steps: a first step of displaying a report input screen on a first display of the patrol device; a second step of displaying specification fields for multiple report items on the report input screen; a third step of storing images of the parking lot taken by the patrol person using a camera of the patrol device, associated with the report items specified by the patrol person using the specification fields; a fourth step of generating a report that associates the information input in association with the specified report items with the images stored in the third step, the time the information and images were input or the time they are reported to the management device, and the location information at which the information was input or the location information at which the images were taken; and a fifth step of transmitting the report generated in the fourth step to the specified management device.

[0006] Preferably, in the third step, when a report item is specified in the specification field, a display is displayed prompting the user to take a photo that has been previously associated with the report item, and the image captured after the display is automatically associated with the report item.

[0007] Preferably, in the fourth step, when the report item is designated, a plurality of report examples that are pre-associated with the report item are displayed, and information is input by designating the report example.

[0008] Preferably, in the fourth step, when a report item that requires the patrolman to respond in the parking lot is specified, a first captured image input field for inputting a captured image related to the report item before the response, and a second captured image input field for inputting a captured image related to the report item after the response are displayed on a single screen.

[0009] Preferably, in the fourth step, when a report item is designated in the designation field, contact information of a report destination that is associated with the report item in advance is displayed in association with the designation field.

[0010] Preferably, the first step displays the report input screen that is pre-associated with the identification information of the parking lot that the patrol person reads by capturing an image of an optical reading mark installed in the parking lot using the camera of the patrol person device.

[0011] Preferably, the location information associated with the report at which the image was taken is immutable.

[0012] The parking lot patrol reporting method of the present invention is a parking lot patrol reporting method for patrolling a parking lot, and includes the following steps: a first step of displaying a report input screen on a first display of a patrol device; a second step of displaying specification fields for multiple report items on the report input screen; a third step of storing images of the parking lot taken by the patrol person using a camera of the patrol device, in association with the report items specified by the patrol person using the specification fields; a fourth step of generating a report that associates the information input in association with the specified report items and the images stored in the third step, the time when the information and images were input or the time when they are reported to a management device, and the location information when the information was input or the location information where the images were taken; and a fifth step of transmitting the report generated in the fourth step to the management device.

[0013] The parking lot patrol report management method of the present invention includes a first step of displaying a report input screen on a first display of a patrol device used by a patrolman patrolling a parking lot; a second step of displaying designation fields for a plurality of report items on the report input screen; a third step of storing images of the parking lot taken by the patrolman using a camera of the patrol device in association with the report items designated by the patrolman using the designation fields; and a third step of storing, in the patrol device, information entered in association with the designated report items and the images stored in the third step, and the time at which the information and images were entered or a predetermined management server. The method includes a fourth step in which the patrol device generates report information that associates the time of reporting to the management device with the location information where the information was input or the location information where the image was taken; a fifth step in which the patrol device transmits the report information generated in the fourth step to the management device; a sixth step in which the management device stores the report information received from the patrol device in the fifth step; and a seventh step in which the management device displays, as a list on one screen on a second display of the management device, the report items of at least some of the report items in the report information of the multiple parking lots stored in the sixth step.

[0014] Preferably, the report items displayed on the second display include whether or not there is a problem and details of the status of the problem.

[0015] Preferably, the detailed situation information is text information and image information showing the situation at the site related to the report item. [Effects of the Invention]

[0016] According to the present invention, it is possible to provide a program, a parking lot patrol reporting method, and a parking lot patrol report management method that can reduce the burden of parking lot patrol reporting and shorten the time from patrol to reporting. Furthermore, according to the present invention, it is possible to provide a program capable of monitoring the fraudulent behavior of parking lot patrol personnel, a parking lot patrol reporting method, and a parking lot patrol report management method. [Brief explanation of the drawings]

[0017] [Figure 1] FIG. 1 is a diagram showing the overall configuration of a parking lot patrol support system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a functional block diagram of the traveler terminal device shown in FIG. [Figure 3] FIG. 3 is a functional block diagram of the management device shown in FIG. [Figure 4] FIG. 4 is a flowchart for explaining the parking lot patrol reporting operation of the parking lot patrol support system shown in FIG. [Figure 5] FIG. 5 is a diagram illustrating an initial screen for inputting a visitor's daily report, which is displayed on the display of the visitor's terminal device. [Figure 6] FIG. 6 is a diagram illustrating a report item specification field displayed on the display of the visitor terminal device. [Figure 7] FIG. 7 is a diagram illustrating a designated report item input field displayed on the display of the patrolman terminal device. [Figure 8] FIG. 8 is a diagram illustrating a designated report item input field displayed on the display of the patrolman terminal device. [Figure 9] FIG. 9 is a diagram illustrating a designated report item input field displayed on the display of the patrolman terminal device. [Figure 10] FIG. 10 is a diagram illustrating a designated report item input field displayed on the display of the patrolman terminal device. [Figure 11] FIG. 11 is a diagram illustrating a designated report item input field displayed on the display of the patrolman terminal device. [Figure 12] FIG. 12 is a diagram for explaining a save button image on the report screen. [Figure 13] FIG. 13 is a flowchart for explaining the operation of the management device of the parking lot patrol support system shown in FIG. [Figure 14] FIG. 14 is a diagram for explaining a management report screen displayed on the display of the management device shown in FIG. [Figure 15]FIG. 15 is a diagram for explaining a management report screen displayed on the display of the management device shown in FIG. [Figure 16] FIG. 16 is a diagram for explaining a management report screen displayed on the display of the management device shown in FIG. [Figure 17] FIG. 17 is a diagram for explaining a management report screen displayed on the display of the management device shown in FIG. DETAILED DESCRIPTION OF THE INVENTION

[0018] Hereinafter, a parking lot patrol support system according to an embodiment of the present invention will be described. FIG. 1 is a diagram showing the overall configuration of a parking lot patrol support system 1 according to an embodiment of the present invention. As shown in FIG. 1, the parking lot patrol support system 1 provides services using, for example, a plurality of patrol person terminal devices 5, a plurality of parking lot operating company devices 7, and a management device 9.

[0019] The patrol member terminal device 5 is a mobile terminal device such as a smartphone that is used by a patrol member who has made a contract with the manager who manages the management device 9 when patrolling the parking lot. The parking lot operating company device 7 is a device used by a parking lot operating company that has requested the manager to manage the parking lot that it operates. There are multiple parking lot management company devices 7, each used by a corresponding parking lot management company. Each parking lot management company manages one or more parking lots and requests the management company of the management device 9 to patrol the parking lots. The management device 9 is a device used by a manager who provides parking lot patrol services using the parking lot patrol support system 1.

[0020] FIG. 2 is a functional block diagram of the visitor terminal device 5 shown in FIG. As shown in FIG. 2, the visitor terminal device 5 includes, for example, a display 31, a camera 32, an operation unit 33, a communication unit 35, a memory 39, and a processing unit 41.

[0021] The display 31 displays an image based on the signal from the processing unit 41 . The camera 32 captures an image of an object. The operation unit 33 is an operation means such as a touch panel, a keyboard, or a mouse. The communication unit 35 communicates with the management device 9 and the like shown in FIG. 1 via the network 9 and the like. The memory 39 stores a program PRG1 that the processing unit 41 executes. The processing unit 41 executes the program PRG1 stored in the memory 39 to perform the processing of the visitor terminal device 5 defined in this embodiment.

[0022] FIG. 3 is a functional block diagram of the management device 9 shown in FIG. As shown in FIG. 3, the management device 9 includes, for example, a display 51, an operation unit 53, a communication unit 55, a memory 59, and a processing unit 61.

[0023] The display 41 displays an image based on the signal from the processing unit 51 . The operation unit 43 is an operation means such as a touch panel, a keyboard, or a mouse. The communication unit 45 communicates with the patrolman terminal device 5 and the parking lot operating company device 7 shown in FIG. 1 via the network 9 or the like.

[0024] The memory 49 stores a program PRG2 that the processing unit 51 executes. The processing unit 41 executes the program PRG2 stored in the memory 49 to perform the processing of the management device 9 defined in this embodiment.

[0025] An example of the operation of the parking lot patrol support system 1 will now be described. The processing described below is performed based on the execution of a program PRG1 by the processing unit 41 of the visitor terminal device 5 shown in FIG. 2 and the execution of a program PRG2 by the processing unit 61 of the management device 9 shown in FIG. <Parking lot patrol reporting behavior by patrol personnel> FIG. 4 is a flowchart for explaining the parking lot patrol reporting operation of the parking lot patrol support system 1 shown in FIG.

[0026] Step ST11: The patrolman visits the parking lots he is responsible for in a predetermined order, captures and reads the optical reading mark (QR code (registered trademark)) installed in each parking lot using the camera 32 of the patrolman terminal device 5 he has brought with him, and then proceeds to step ST12. The parking lot identification information corresponding to the read QR code is transmitted from the visitor terminal device 5 to the management device 9. At this time, instead of obtaining the parking lot identification information using an optically readable mark, the parking lot identification information may be obtained by short-range communication using RFID or the like.

[0027] Step ST12: The management device 9 displays a report input screen corresponding to the parking lot identification information received from the visitor terminal device 5 on the display 31 of the visitor terminal device 5. Here, for example, the visitor daily report input initial screen 111 shown in FIG. 5 is displayed on the display 31.

[0028] Step ST13: A field for specifying a report item is displayed by the patrolman's operation on the report input screen using the operation unit 33. Here, for example, a field for specifying a report item 121 shown in FIG.

[0029] Step ST14: When the visitor specifies (selects) the item to be reported in the specification field displayed in step ST13, the process proceeds to step ST15.

[0030] Step ST15: The processing unit 41 of the patrolman terminal device 5 displays a report item input field corresponding to the report item designated in step ST14 on the display 31. Here, for example, the designated report item input field 131 (lock report) shown in Figures 7 and 8 is displayed on the display 31. The designated report item input field 131 is a lock report screen for long-term parking that exceeds the specified period.

[0031] Step ST16: The patrol person operates the operation unit 33 to input the report items on the report screen displayed on the display 31. For example, the report items are input by importing text or captured images in a designated report item input field 131 shown in FIG.

[0032] That is, when a report item is specified in the specified report item input field 131, a message is displayed prompting the user to take a photo that has been previously associated with the report item, and the image captured after the message is displayed is automatically associated with the report item. Furthermore, when a report item is designated, a plurality of report examples associated with the report item in advance are displayed, and the information is input by selecting the report example. For example, report examples are displayed as shown in FIG. 9.

[0033] Furthermore, when a report item that requires a patrolman to handle the parking lot is specified, a first captured image input field for inputting a captured image related to the report item before the handling and a second captured image input field for inputting a captured image related to the report item after the handling are displayed on one or more screens. The operator takes an image of the specified object based on these, and the image results are automatically input. The input image is stored in a non-rewritable manner in association with the time information and location information when the image was taken.

[0034] When the report item is a no-flap up report, for example, a designated report item input field 141 shown in FIG.

[0035] In the designated report item input fields 131 and 141, as shown in FIG. 11, by designating a contact, a report is automatically sent to the designated contact.

[0036] Step ST17: When the visitor operates the operation unit 33 to input a report transmission request, the process proceeds to step ST18. At this time, the visitor inputs the report transmission request by specifying the save button image on the report input screen shown in Fig. 12. At this time, the time when the specification is made is automatically input as the creation time. In addition, the longitude and latitude at that time are automatically input.

[0037] Step ST18: The patrol person terminal device 5 acquires the date and time information when the report transmission request was input, and transmits the report information associated with the report item input in step ST16 to the parking lot operating company device 7 using the acquired date and time information as transmission date and time information.

[0038] <Operation of management device 9> FIG. 13 is a flowchart for explaining the operation of the management device 9 of the parking lot patrol support system 1 shown in FIG.

[0039] Step ST31: When the management device 9 shown in FIG. 3 receives the report information from the visitor terminal device 5 in step ST18 shown in FIG. 1, the management device 9 proceeds to step ST32.

[0040] Step ST32: The processing unit 61 of the management device 9 stores the report information received in step ST31 in the memory 59.

[0041] Step ST33: When a report display instruction is input in response to an administrator's operation of the operation unit 53, the processing unit 61 proceeds to step ST34.

[0042] Step ST34: The processing unit 61 displays, on the display 51, an administrative report screen 301 as shown in, for example, FIGS.

[0043] The management report screen 301 displays, on one screen, report items for at least a portion of the report information for a plurality of parking lots, based on the report information stored in step ST32. The report items include whether or not there is a problem and details of the status of the problem. The detailed situation information is text information and image information that indicates the situation at the site related to the report item.

[0044] FIG. 14 is a diagram for explaining the management report screen 301 displayed on the display 51 of the management device 9 shown in FIG. As shown in Figure 14, the management report screen 301 is created, for example, for each parking lot operating company, and displays the patrol date and time (patrol date, start time, end time), name of the report creator (patrol person name), parking lot ID, parking lot name, report items (whether there are any problems or not), and progress status (action taken, no action required, etc.) for each parking lot operated by the parking lot operating company.

[0045] FIG. 15 is a diagram for explaining an example of the status report and status details on the management report screen 301 in FIG. FIG. 16 is a diagram for explaining an example of the detailed situation shown in FIG. As shown in FIGS. 15 and 16, the management report screen 301 displays text explaining the status of each parking lot report item and images taken at the site.

[0046] FIG. 17 is a diagram for explaining the management report screen 301 showing the parking lot patrol history for each report creator. As shown in FIG. 17, the parking lot circulation history of the selected report creator is displayed on the administrative report screen 301.

[0047] As explained above, according to the parking lot patrol support system 1, as shown in Fig. 4, a patrolman inputs report items using the patrolman terminal device 5 at the parking lots he has patrolled and sends the report he creates to the management device 9. Therefore, after patrolling multiple parking lots, the patrolman does not need to return to the management company to submit a report, and the reports are sent to the management device 9 in real time. This reduces the burden of reporting parking lot patrols and shortens the time between patrols and reporting.

[0048] Furthermore, according to the parking lot patrol support system 1, the parking lot patrol status of multiple patrol personnel can be easily grasped and managed.

[0049] Furthermore, according to the parking lot patrol support system 1, images taken by a patrol person in a parking lot using the patrol person terminal device 5 are reported in a non-rewritable manner along with the date and time of the image capture and location information. Therefore, if a patrol person makes a false report without actually patrolling the parking lot, this can be identified.

[0050] The present invention is not limited to the above-described embodiments. That is, those skilled in the art may make various modifications, combinations, subcombinations, and substitutions of the components of the above-described embodiments within the technical scope of the present invention or its equivalents.

[0051] The display 31 of the visitor terminal device 5 may display a route management screen that displays the route of the parking lots that the visitor is scheduled to visit on that day, map information, and the like.

[0052] In addition, when a patrolman collects money from a parking lot payment machine, the camera 32 may capture an image of the screen displaying the amount to be collected, and the image may be transmitted from the patrolman terminal device 5 in association with a report to be sent to the patrolman terminal device 5.

[0053] The management device 9 stores various information about the parking lots to be patrolled and photographs of the locations related to the items to be reported as master data. The management device 9 can obtain the daily report from the master data.

[0054] If the report indicates that there is a malfunction or other problem with the equipment in the parking lot, the management device 9 may request an estimate from a predetermined company or other entity that will deal with the problem, and send estimate data to the parking lot operating company based on the estimated amount. Furthermore, a viewing authority may be set for all or part of various information such as report information managed by the management device 9, so that only users who have the viewing authority can view the information.

[0055] Furthermore, the management device 9 and the parking lot operating company device 7 may be a mobile communication device such as a smartphone, in addition to a personal computer. [Industrial Applicability]

[0056] The present invention is applicable to a system for assisting patrol of a parking lot. [Explanation of symbols]

[0057] 1. Parking lot patrol support system 5...Patient terminal device 7...Parking lot management company equipment 9…Management device 31...Display 32...Camera 33...Operation unit 35…Communications Department 39...Memory 41...Processing section 51...Display 53...Operation unit 55…Communications Department 59...Memory 61...Processing section 111...Patrolman daily report entry initial screen 121…Report item specification field 131,141...Specified report item input field 301…Management report screen

Claims

1. A program executed by a patrol device used by a patrol person patrolling a parking lot, a first step of displaying a report input screen on a first display of the visitor device; a second step of displaying a plurality of fields for specifying report items on the report input screen; a third step of storing an image of the parking lot taken by the patrolman using the camera of the patrolman device in association with the report item designated by the patrolman using the designated field; a fourth step of generating a report that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to the management device, and location information when the information was input or location information when the image was taken; a fifth step of transmitting the report generated in the fourth step to the management device; causing the visitor device to execute the In the second step, the report items include at least one of no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction, The fourth step includes: a first captured image input field for inputting a captured image relating to a report item that requires the patrolman to take action in the parking lot before the action is taken, when the report item is specified; a second captured image input field for inputting a captured image related to the report item after the response; Display on one screen program.

2. The third step includes: When a report item is designated in the designation field, a display is displayed prompting the user to take a photo associated with the report item in advance, and an image taken after the display is automatically associated with the report item. The program according to claim 1.

3. The fourth step includes: When the item to be reported is designated, a plurality of report examples associated with the item to be reported are displayed, and information is input by selecting the report example. The program according to claim 1.

4. A program executed by a patrol device used by a patrol person patrolling a parking lot, a first step of displaying a report input screen on a first display of the visitor device; a second step of displaying a plurality of fields for specifying report items on the report input screen; a third step of storing an image of the parking lot taken by the patrolman using the camera of the patrolman device in association with the report item designated by the patrolman using the designated field; a fourth step of generating a report that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to the management device, and location information when the information was input or location information when the image was taken; a fifth step of transmitting the report generated in the fourth step to the management device; causing the visitor device to execute the The first step includes displaying the report input screen associated in advance with identification information of the parking lot that is read by the patrol person using a camera of the patrol person device to capture an image of an optically readable mark installed in the parking lot, and The second step includes at least one of the following in the report: no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction. program.

5. The third step includes: When a report item is designated in the designation field, a display is displayed prompting the user to take a photo associated with the report item in advance, and an image taken after the display is automatically associated with the report item. The program according to claim 4.

6. The fourth step includes: When the item to be reported is designated, a plurality of report examples associated with the item to be reported are displayed, and information is input by selecting the report example. The program according to claim 4.

7. The location information associated with the report at which the image was taken cannot be rewritten. The program according to any one of claims 1 to 6.

8. A parking lot patrol reporting method for patrolling parking lots, comprising: a first step of displaying a report input screen on a first display of the visitor device; a second step of displaying a plurality of fields for specifying report items on the report input screen; a third step of storing an image of the parking lot taken by the patrolman using the camera of the patrolman device in association with the report item designated by the patrolman using the designated field; a fourth step of generating a report that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to the management device, and location information when the information was input or location information when the image was taken; a fifth step of transmitting the report generated in the fourth step to the management device; The visitor device executes the above. In the second step, the report items include at least one of no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction, The fourth step includes: a first captured image input field for inputting a captured image relating to a report item that requires the patrolman to take action in the parking lot before the action is taken, when the report item is specified; a second captured image input field for inputting a captured image related to the report item after the response; Display on one screen How to report parking lot patrols.

9. A parking lot patrol reporting method for patrolling parking lots, comprising: a first step of displaying a report input screen on a first display of the visitor device; a second step of displaying a plurality of fields for specifying report items on the report input screen; a third step of storing an image of the parking lot taken by the patrolman using the camera of the patrolman device in association with the report item designated by the patrolman using the designated field; a fourth step of generating a report that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to the management device, and location information when the information was input or location information when the image was taken; a fifth step of transmitting the report generated in the fourth step to the management device; The visitor device executes the above. The first step includes displaying the report input screen associated in advance with identification information of the parking lot that is read by the patrol person using a camera of the patrol person device to capture an image of an optically readable mark installed in the parking lot, and The second step includes at least one of the following in the report: no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction. How to report parking lot patrols.

10. a first step of displaying a report input screen on a first display of a patrol device used by a patrol person patrolling the parking lot; a second step of displaying a plurality of fields for specifying report items on the report input screen on the first display by the patrol person device; a third step in which the patrol person device stores an image of the parking lot taken by the patrol person using a camera of the patrol person device, in association with the report item designated by the patrol person using the designated field; a fourth step in which the patrol device generates report information that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to a predetermined management server, and location information when the information was input or location information when the image was taken; a fifth step in which the visitor device transmits the report information generated in the fourth step to a management device; a sixth step in which the management device stores the report information received from the patrol device in the fifth step; a seventh step in which the management device displays, on a single screen on a second display of the management device, report items of at least some of the report information of the plurality of parking lots stored in the sixth step; and In the second step, the report items include at least one of no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction, The fourth step includes: a first captured image input field for inputting a captured image relating to a report item that requires the patrolman to take action in the parking lot before the action is taken, when the report item is specified; a second captured image input field for inputting a captured image related to the report item after the response; Display on one screen Parking lot patrol report management method.

11. a first step of displaying a report input screen on a first display of a patrol device used by a patrol person patrolling the parking lot; a second step of displaying a plurality of fields for specifying report items on the report input screen on the first display by the patrol person device; a third step in which the patrol person device stores an image of the parking lot taken by the patrol person using a camera of the patrol person device, in association with the report item designated by the patrol person using the designated field; a fourth step in which the patrol device generates report information that associates the information input in association with the specified report item, the image stored in the third step, the time when the information and image were input or the time when the information and image are reported to a predetermined management server, and location information when the information was input or location information when the image was taken; a fifth step in which the visitor device transmits the report information generated in the fourth step to a management device; a sixth step in which the management device stores the report information received from the patrol device in the fifth step; a seventh step in which the management device displays, on a single screen on a second display of the management device, report items of at least some of the report information of the plurality of parking lots stored in the sixth step; and The first step includes displaying the report input screen associated in advance with identification information of the parking lot that is read by the patrol person using a camera of the patrol person device to capture an image of an optically readable mark installed in the parking lot, and The second step includes at least one of the following in the report: no abnormality, before and after cleaning report, illegal parking, long-term vehicle, illegal vehicle, payment machine malfunction, and flap LED malfunction. Parking lot patrol report management method.

12. The report items to be displayed on the second display are whether there is a problem and details of the situation of the problem. The parking lot patrol report management method according to claim 11.

13. The detailed situation information is text information and image information that indicates the situation at the site related to the report item. The parking lot patrol report management method of claim 12.

Images