Information processing system, information processing method, and computer program

Abstract

It is possible to provide an education and improvement support system that raises user awareness and encourages continued use. [Solution] The information processing system includes an awareness information collection unit that collects user awareness information, an awareness evaluation unit that analyzes and evaluates the awareness information, an extraction unit that extracts the user's problems and / or challenges, a scientific information provision unit that provides scientific information that serves as the basis for solving the problem and / or achieving the challenge, and a guidance information provision unit that provides guidance information that serves as a behavioral guide for solving the problem and / or achieving the challenge.

Description

[Technical Field]

[0001] The present invention relates to an information processing system, an information processing method, and a computer program for supporting awareness and improvement of product continuity, and more particularly to an information processing system, an information processing method, and a computer program for supporting awareness and improvement that promotes continuous product use and improved satisfaction among users. [Background technology]

[0002] Many products aim to improve the user's quality of life (QOL), but long-term and correct use is essential to achieve this effect.

[0003] However, currently, continued use of a product is left to the consumer's own discretion, and manufacturers' policies (after-sales service, point programs, discount campaigns, etc.) do not sufficiently encourage continued use.

[0004] Furthermore, detailed explanations are gaining attention as a method of product sales promotion on social media such as Instagram and in media such as television shopping, but these methods are limited to explaining the characteristics and benefits of the product and are insufficient to comprehensively support changes in consumers' lifestyles and attitudes.

[0005] Conventionally, there is known an invention described in Patent Document 1, for example, as a health support device, health support system, and health support method that can support health by providing useful information about eating tailored to an individual, which health support device includes an estimation unit that estimates a meal menu based on image data of a user's meal, a mastication evaluation unit that acquires a mastication evaluation value that corresponds to the menu estimated by the estimation unit and indicates the frequency of chewing, and an information provision unit that provides information based on the mastication evaluation value. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Publication No. 2025-23355 Summary of the Invention [Problem to be solved by the invention]

[0007] As such, conventional support devices are limited to specific fields and are capable of providing support in achieving goals through advice, etc., but there is still a problem in that they have not yet provided a system or the like that prevents users from abandoning the device before reaching their goal.

[0008] The present invention has been made in consideration of the above circumstances, and the information processing system, information processing method, and computer program of the present invention are systems that provide educational and improvement support to raise user awareness of products (health foods, cosmetics, home-related products, kitchen products, etc.) and encourage continued use.

[0009] Furthermore, by providing users with scientific background information and correct usage methods, the project aims to promote changes in awareness and behavioral improvement, leading to long-term use of the product. [Means for solving the problem]

[0010] An information processing system according to one aspect of the present invention includes: Related to a user's continued commitment to a product and / or service A consciousness information collection unit that collects consciousness information and Step by step from holistic awareness to partial awareness and improvement awareness an awareness evaluation unit for analyzing and evaluating; Based on the results of the consciousness assessment, lifestyle and / or physical condition An extraction unit that extracts a user's problems and / or tasks, a scientific information provision unit that provides scientific information that serves as a basis for solving the problem and / or achieving the task, and a guidance information provision unit that provides guidance information that serves as a behavioral guide for solving the problem and / or achieving the task. an implementation information collection unit that collects behavioral information regarding behaviors performed by a user to solve a problem and / or solve a task; a biometric information acquisition unit that acquires biometric information of the user and / or an environmental information acquisition unit that acquires environmental information of the user; an information evaluation unit that evaluates the behavioral information, biometric information, and / or environmental information; a judgment unit that judges whether or not continued guidance is necessary based on the evaluation results output by the information evaluation unit; a scientific information re-provision unit that, when the judgment unit judges that the task has not been accomplished, again provides scientific information regarding at least one of the behavioral information, biometric information, and environmental information; and a guidance information re-provision unit that, when the judgment unit judges that the task has not been accomplished, again provides guidance information regarding at least one of the behavioral information, biometric information, and environmental information. Equipped with.

[0011] Related to a user's continued commitment to a product and / or service A consciousness information gathering step for collecting consciousness information and Step by step from holistic awareness to partial awareness and improvement awareness an awareness evaluation step of analyzing and evaluating; Based on the results of the consciousness assessment, lifestyle and / or physical conditionAn extraction step of extracting a user's problem and / or task, a scientific information provision step of providing scientific information that serves as a basis for solving the problem and / or achieving the task, and a guidance information provision step of providing guidance information that serves as a behavioral guide for solving the problem and / or achieving the task. an implementation information collection step of collecting behavioral information related to behaviors performed by a user to solve a problem and / or a task; a biometric information acquisition step of acquiring biometric information of the user; an environmental information acquisition step of acquiring environmental information of the user; an information evaluation step of evaluating the behavioral information, biometric information, and / or environmental information; a judgment step of determining whether or not continued guidance is necessary based on the evaluation results output in the information evaluation step; a scientific information re-provision step of providing scientific information again regarding at least one of the behavioral information, biometric information, and environmental information when it is determined in the judgment step that the task has not been achieved; and a guidance information re-provision step of providing guidance information again regarding at least one of the behavioral information, biometric information, and environmental information when it is determined in the judgment step that the task has not been achieved. The computer executes a process including the steps of:

[0012] A computer program according to one aspect of the present invention includes: Related to a user's continued commitment to a product and / or service A consciousness information gathering step for collecting consciousness information and Step by step from holistic awareness to partial awareness and improvement awareness an awareness evaluation step of analyzing and evaluating; Based on the results of the consciousness assessment, lifestyle and / or physical condition An extraction step of extracting a user's problem and / or task, a scientific information provision step of providing scientific information that serves as a basis for solving the problem and / or achieving the task, and a guidance information provision step of providing guidance information that serves as a behavioral guide for solving the problem and / or achieving the task. an implementation information collection step of collecting behavioral information related to behaviors performed by a user to solve a problem and / or a task; a biometric information acquisition step of acquiring biometric information of the user; an environmental information acquisition step of acquiring environmental information of the user; an information evaluation step of evaluating the behavioral information, biometric information, and / or environmental information; a judgment step of determining whether or not continued guidance is necessary based on the evaluation results output in the information evaluation step; a scientific information re-provision step of providing scientific information again regarding at least one of the behavioral information, biometric information, and environmental information when it is determined in the judgment step that the task has not been achieved; and a guidance information re-provision step of providing guidance information again regarding at least one of the behavioral information, biometric information, and environmental information when it is determined in the judgment step that the task has not been achieved. The computer executes a process including the steps of: [Effects of the Invention]

[0013] According to the present invention, by providing users with educational information on the scientific background of a product and correct usage methods, and promoting improvements in lifestyle habits, it is possible to achieve long-term use and continued purchase of the product.

[0014] Furthermore, the system has a function to determine whether or not the problem has been solved or the task accomplished, and if not, to provide new information that stimulates the user's mind to continue using the product based on the user's past record of efforts, thereby encouraging continued use of the product, etc., and preventing abandonment of efforts. It is also possible to significantly increase the rate at which users continue to use the product. It also makes it possible to increase user satisfaction and maximize the value of the product. It also enables manufacturers to build sustainable customer relationships and contribute to achieving the SDGs. As a result, there is a very high probability that the user will be able to achieve their goal of solving a problem or accomplishing a task.

[0015] Furthermore, this invention allows users to easily improve their lifestyle habits and efficiently avoid failure to achieve goals due to abandoning efforts using the product midway, making it possible to contribute to the achievement of Goal 3 "Good health and well-being," Goal 8 "Decent work and economic growth," and Goal 9 "Industry, innovation and infrastructure" of the Sustainable Development Goals (SDGs) led by the United Nations. [Brief explanation of the drawings]

[0016] [Figure 1] 1 is a block diagram illustrating an information processing system according to a first embodiment of the present invention. [Figure 2] 1 is a schematic diagram illustrating an information processing system according to a first embodiment of the present invention. [Figure 3] 2 is a flowchart relating to the information processing system according to the first embodiment of the present invention. [Figure 4] FIG. 10 is a block diagram of an information processing system according to a second embodiment of the present invention. [Figure 5] FIG. 10 is a schematic diagram of an information processing system according to a second embodiment of the present invention. [Figure 6] 10 is a flowchart relating to an information processing system according to a second embodiment of the present invention. [Figure 7] FIG. 10 is a block diagram illustrating an information processing system according to a third embodiment of the present invention. [Figure 8] FIG. 10 is a schematic diagram illustrating an information processing system according to a third embodiment of the present invention. [Figure 9] 10 is a flowchart relating to an information processing system according to a third embodiment of the present invention. [Figure 10] FIG. 1 is an explanatory diagram of an information processing system according to a first embodiment of the present invention. [Figure 11] FIG. 1 is an explanatory diagram of an information processing system according to a first embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0017] Hereinafter, embodiments of the present invention will be described with reference to the drawings. However, the components described in the following embodiments are merely examples and are not intended to limit the technical scope of the present invention.

[0018] For the sake of convenience, the same symbols in each drawing indicate the same or equivalent parts unless otherwise specified, and elements having similar structures and / or functions are intended, and unnecessary detailed descriptions may be omitted. Furthermore, duplicated explanations will be simplified or omitted as appropriate. In addition, in the present embodiment, the symbol "~" may be used to represent a numerical range, and the numerical values ​​written before and after "~" are included in the numerical range. (Embodiment 1) [Information Processing Systems] FIG. 1 is a block diagram showing an information processing system 001 according to the first embodiment of the present invention.

[0019] The information processing system 001 is an information processing system capable of various information processing and information transmission / reception, and is a computer. Computers are classified into personal computers (PCs), workstations, server computers (servers), mainframes, supercomputers (supercomputers), ultracomputers, minicomputers (minicoms), office computers (offcon), pocket computers (pocketcomputers), microcomputers (microcoms), personal digital assistants (PDAs), and sequencers (PLCs: programmable logic controllers) according to their intended use, specifications, performance, etc., but all of these can be applied to the information processing system. In addition, a cloud computer connected to the information processing system 001 via a network N such as the Internet can also execute the processing of the information processing system 001. The information processing system 001 according to the first embodiment of the present invention is a personal computer, and will be described below.

[0020] The information processing system 001 according to the first embodiment of the present invention includes an awareness information collecting unit 00, an awareness evaluating unit 01, an extracting unit 02, a scientific information providing unit 03, and a teaching information providing unit 04.

[0021] Here, the information processing system according to the present invention has the following unique perspective regarding the provision of scientific information and instructional information, and ensures the originality of the combination of scientific information and instructional information. (1) It has elements that will interest and pique users' interest and encourage specific behavioral changes. Providing personalized information for each user Based on the user's past efforts and behavioral data, information of high interest is presented preferentially. For example: "People in a similar situation to you saw improvement in just 3 weeks!" Next, we provide information with a storyline and create content that includes success stories of other users. Example: "Improved intestinal environment leads to improved sleep quality! Introducing actual data and personal experiences." (2) It implies that the problem will not be completely resolved in order to continue. Use the nudge, "There's still room for improvement." For example: "You're 65% improved. If you keep up with this habit, you can achieve 80%!" An example of a small success story: "If you stick to a specific habit for the next three days, you'll get a reward!" Example of progress visualization: "Check changes in your intestinal flora in real time! How is your progress?" Break down the goal achievement into smaller parts, and clearly indicate that some parts of the goal have been achieved while others have not, making users aware of this and encouraging them to continue using the product and service.

[0022] This method has the property of increasing the accuracy of problem solving and task achievement by breaking down problems and tasks from macro to micro levels, rather than extracting completely new problems or tasks that are completely different from the original. (3) Demonstrate specific methods for improving literacy. A combination of repetition and variation randomly presents scientific and instructional information to prevent users from becoming bored, fatigued, or disengaged. For example: "Available in different formats, such as videos, infographics, and quizzes." Example of gamification: "Continue for a week and get a badge! Enter the rankings of top users!" (4) Strengthening objectivity by showing the gap between consciousness and biometric indicators. Leverage data feedback. For example: "You feel 'good,' but your gut bacteria balance is actually..." Example of providing contrasting information: "Compare the changes in blood sugar levels before and after intake. Check the degree of improvement numerically!" Take advantage of other users' experiences. For example: "This person was in the same situation at first." To gain empathy, we will introduce the changes that people who have had the same problems have experienced. For example: "This is how it changed me!" We will present specific techniques that led to changes in user behavior. (5) Develop short-term and long-term information provision strategies. Short-term means providing immediate feedback to the user. Example: "Your ATP test results are ____. Here are some 5-minute improvements you can make!" Long-term refers to the repetition mechanism that encourages habit formation. For example: "After analyzing three months of data, these actions were key to our success!" (6) How to stimulate KOLs (Key Opinion Leaders) Clearly define KOLs and cultivate them from users. For example, select users who have achieved a certain number of consecutive visits as KOLs. Example: "Users who continue for three months will be awarded the title of 'Habit Master'!" We will provide a platform that makes it easy to share success stories and strengthen communication by KOLs. Example: "Provide exclusive information and a forum for KOL users to share their experiences." Incentivize KOLs to increase users' desire to become KOLs. Example: "If your KOL post gets a certain number of likes, you'll receive a special reward!" Next, the awareness information collecting unit 00 collects awareness information of the user. The consciousness evaluation unit 01 analyzes and evaluates the consciousness information collected by the consciousness information collection unit 00 in stages into overall consciousness, partial consciousness, and improvement consciousness.

[0023] Comprehensive awareness refers to the overall awareness a user has of a product and its associated habits, including a broad knowledge and understanding of the product's necessity, how to use it, expected effects, and long-term benefits. For example, in the case of health foods, this refers to a comprehensive understanding of the importance of a healthy intestinal environment and the physical benefits of consuming them over a long period of time.

[0024] Segmented Awareness refers to a state in which a user's awareness is focused on a specific aspect or element of a product, where they are only interested in a portion of the product's effects or usage, and are not paying attention to other information.

[0025] For example, "I know that taking probiotics is good for the intestinal environment, but I don't understand when to take them or how to combine them with meals."

[0026] Improvement Awareness refers to the user's desire to change their situation and take concrete action. This is the motivation that arises from changes in overall or partial awareness, and it refers to the stage at which a conscious effort is made.

[0027] For example, it refers to awareness that leads to behavioral changes such as "deciding to take probiotics every day to improve my diet" or "trying ATP testing to improve the hygiene of my cutting board." The extraction unit 02 extracts and clarifies the user's problems and / or issues from the evaluation results obtained by the awareness evaluation unit 01.

[0028] The Scientific Information Providing Unit 03 provides scientific information that serves as the basis for solving problems and / or achieving tasks. The scientific information is provided as appropriate information based on scientific evidence, depending on the user's level of knowledge, from specialized to basic.

[0029] The instruction information providing unit 04 provides instruction information that serves as a behavioral guide for solving problems and / or accomplishing tasks. The instruction information suggests appropriate improvement measures and supports the correct use of products, related lifestyle improvements, and the introduction of observation records.

[0030] Here, the information processing system 001 has one or more arithmetic processing devices such as a CPU (Central Processing Unit), an MPU (Micro-Processing Unit), a GPU (Graphics Processing Unit) and the like for control purposes, and performs various information processing, control processing, etc. related to the information processing system 001 by reading and executing programs stored as auxiliary storage. Each functional unit in Fig. 1 is executed by the control function of the information processing system 001 operating based on a program.

[0031] In addition, the main memory function has temporary storage areas such as SRAM (Static Random Access Memory), DRAM (Dynamic Random Access Memory), and flash memory, which temporarily store data necessary for the control function to execute calculations. The communication function is a communication module for performing communication-related processing, sending and receiving data with external parties such as users. The input function is a keyboard for inputting characters, symbols, etc., and a mouse for specifying the coordinates of the pointer and sending signals to control its position. The display function is a display that displays characters and graphics, and displays scientific information, instructional information, evaluation results, measurement results, etc. The auxiliary storage function is a large-capacity memory, a hard disk, etc., and stores programs and other data required for the control function to execute processing.

[0032] The program stored in the auxiliary storage function may be provided from a recording medium on which the program is recorded in a readable manner. The recording medium is, for example, a portable memory such as a USB (Universal Serial Bus) memory, an SD (Secure Digital) card, a micro SD card, or a CompactFlash (registered trademark). The program recorded on the recording medium is read from the recording medium using a reading device and saved in the auxiliary storage function. Furthermore, if the information processing system 001 has a communication function capable of communicating with an external communication device, the program stored in the auxiliary storage function may be provided by communication via the communication function.

[0033] The auxiliary storage function can be applied to an external storage device connected to the information processing system 001. Also, a multi-computer consisting of multiple computers can be applied to the information processing system 001, and a virtual machine virtually constructed by software can also be applied. Next, FIG. 2 conceptually shows the roles (functions) played by the functional blocks of the information processing system 001. That is, the awareness information collecting unit 00, the awareness evaluating unit 01, and the extracting unit 02 function to organize and clarify the state of the user's efforts. Next, the scientific information provider 03 and the guidance information provider 04 act as educational functions to prevent people from abandoning the initiative and to support the continuation of the initiative. [Information processing method] FIG. 3 is a flowchart showing an example of the procedure of an awareness process for allowing a user to continue an effort, performed by the information processing system 001 according to the first embodiment of the present invention. First, in step S001, the awareness information collecting unit 00 collects awareness information of the user. Next, in step S 002 , the consciousness evaluation unit 01 analyzes and evaluates the consciousness information collected by the consciousness information collection unit 00 . Next, in step S003 , the extraction unit 02 extracts and clarifies the user's problems and / or issues from the evaluation results obtained by the awareness evaluation unit 01 . Next, in step S004, the scientific information provider 03 provides scientific information that serves as the basis for solving the problem and / or achieving the task. Next, in step S005, the training information providing unit 04 provides training information that serves as a behavioral guide for solving the problem and / or accomplishing the task.

[0034] Through the above processing, the information processing system of the present invention always provides useful, beneficial, and customized information to the user, allowing the user to effectively continue working on products, services, etc. without abandoning them midway. Furthermore, the information processing system according to the present invention supports continued use of the product by gradually encouraging a change in the user's awareness and optimizing the provision of scientific information and instructional information. Rather than simply providing information, we track changes in consciousness, respond to each individual case, and ensure objectivity by comparing with biometric indicators. Furthermore, by utilizing KOLs (Key Opinion Leaders) and maximizing the influence of users among themselves, we can prevent users from dropping out and help them develop a habit. As a result, this will be a solution that will help manufacturers build sustainable customer relationships and contribute to achieving the SDGs. (Embodiment 2) [Information Processing Systems] FIG. 4 is a block diagram showing an information processing system 1 according to the second embodiment of the present invention.

[0035] The consciousness information collection unit 10, consciousness evaluation unit 11, extraction unit 12, scientific information provision unit 13 and instruction information provision unit 14 provided in the information processing system 1 of embodiment 2 of the present invention are the same as the consciousness information collection unit 00, consciousness evaluation unit 01, extraction unit 02, scientific information provision unit 03 and instruction information provision unit 04 provided in the information processing system 001 of embodiment 1 of the present invention, and the information processing system 1 of embodiment 2 of the present invention further includes an implementation information collection unit 15, a biometric information acquisition unit 16, an environmental information acquisition unit 17, an information evaluation unit 18, a judgment unit 19, a scientific information re-provision unit 20 and an instruction information re-provision unit 21.

[0036] The implementation information collection unit 15 collects action information about actions taken by the user to solve the problem and / or the task. The action information is a record of actions actually taken by the user.

[0037] The biological information acquisition unit 16 acquires biological information of the user. The biological information includes information input to regulate the living body from various physiological and anatomical information emitted by the living body (e.g., electrocardiogram, heart sounds, X-ray absorption rate, etc.). For example, in the case of health foods, the biological information can be acquired by measuring changes in the intestinal flora or inflammatory markers.

[0038] The environmental information acquisition unit 17 acquires environmental information about the user. The environmental information includes objects and phenomena related to the user's living environment. For example, in the case of kitchen products, the environmental state is evaluated using an ATP test or an odor sensor.

[0039] The information evaluation unit 18 evaluates the behavioral information, biological information, and / or environmental information, such as the behavior the user engaged in, how much the user's biological information at the time of evaluation has changed since the start of the behavior, and how much the user's behavior is affected by the environment. The determination unit 19 determines whether or not continuous guidance is necessary based on the evaluation results output by the information evaluation unit 18. The determination unit 19 determines the degree to which the user has solved the problem and the degree to which the user has solved the issue based on various information.

[0040] When the judgment unit 19 determines that the user's problem has not been resolved or the task has not been accomplished, the scientific information re-provision unit 20 re-provides scientific information regarding at least one of behavioral information, biological information, and environmental information.

[0041] When the determining unit 19 determines that the task has not been accomplished, the instruction information re-providing unit 21 again provides instruction information regarding at least one of the behavioral information, the biological information, and the environmental information. Next, FIG. 5 conceptually shows the roles (functions) played by the functional blocks of the information processing system 1. That is, the awareness information collecting unit 10, the awareness evaluating unit 11, and the extracting unit 12 function to organize and clarify the state of the user's efforts.

[0042] Next, the scientific information providing unit 13, the instructional information providing unit 14, the scientific information re-provision unit 20, and the instructional information re-provision unit 21 act as an educational function to avoid abandoning the initiative and to support the continuation of the initiative.

[0043] Finally, the implementation information collection unit 15, biometric information acquisition unit 16, environmental information acquisition unit 17, information evaluation unit 18, and judgment unit 19 evaluate the user's behavioral history, the correlation and influence of information directly and / or indirectly related to the user, and provide feedback to the user.If the problem has not been solved or the task has not been accomplished, they function to promote the user's motivation, willingness, vitality, enthusiasm, and passion to continue working on the task. [Information processing method] FIG. 6 is a flowchart showing an example of a procedure for an awareness raising process for a user to continue an effort, performed by the information processing system 1 according to the second embodiment of the present invention. First, in step S101, the awareness information collecting unit 10 collects awareness information of the user. Next, in step S102, the consciousness evaluation unit 11 analyzes and evaluates the consciousness information collected by the consciousness information collection unit 10. Next, in step S103, the extraction unit 12 extracts and clarifies the user's problems and / or issues from the evaluation results obtained by the awareness evaluation unit 11. Next, in step S104, the scientific information providing unit 13 provides scientific information that serves as the basis for solving the problem and / or achieving the task. Next, in step S105, the training information providing unit 14 provides training information that serves as a behavioral guide for solving the problem and / or accomplishing the task.

[0044] Next, in step S106, the implementation information collecting unit 15 collects action information on actions taken by the user to solve the problem and / or the task.

[0045] Next, in step S107, the biometric information acquisition unit 16 measures and acquires the biometric information of the user, and the environmental information acquisition unit 17 measures and acquires the environmental information of the user.

[0046] Next, in step S108, the information evaluation unit 18 evaluates the user's current problem-solving progress and task achievement progress based on the behavioral information, biological information, and / or environmental information. At the same time, the information evaluation unit 18 evaluates the correlation between the behavioral information, biological information, and / or environmental information.

[0047] Next, in step S109, the judgment unit 19 judges whether or not continuous guidance to the user is necessary based on the evaluation result output by the information evaluation unit 18. If it is judged that the degree of problem resolution and task achievement of the user is sufficient, the process ends.

[0048] Next, if it is determined that the user's degree of problem resolution and task achievement is insufficient, in step S110, the scientific information re-provision unit 20 provides scientific information that will motivate the user to continue their efforts. Next, in step S111, the training information re-provision unit 21 provides training information that will motivate the user to continue the effort. Thereafter, the process proceeds to step S106, and is repeated until it is determined that the user has sufficiently solved the problem and achieved the task.

[0049] Through the above process, the user can effectively continue working on the product, service, etc. without abandoning it midway, and can reach the goal of resolving the problem or achieving the task.

[0050] Furthermore, the information processing system of the present invention supports continued product use by gradually encouraging a change in the user's awareness and optimizing the provision of scientific information and instructional information. Regarding the method of providing scientific information and instructional information, it is possible to optimize the frequency, order, depth, and level of each piece of scientific information and instructional information based on the level and content of the user's awareness information, biological information, environmental information, etc., taking into consideration the causal relationships and correlations between the respective pieces of information when the scientific information and instructional information are provided.

[0051] By providing optimal scientific and instructional information, users will develop a habit of engaging with products and services, and the necessity of engaging with them will be installed even in the subconscious. Therefore, if users do not engage with products and services on a daily basis, they will feel a sense of discomfort, unease, and cognitive dissonance. Rather than simply providing information, we track changes in consciousness, respond to each individual case, and ensure objectivity by comparing with biometric indicators.

[0052] Furthermore, by utilizing KOLs and maximizing the influence of users on each other, it is possible to prevent users from dropping out and make them a habit. Users belonging to the same community can mutually communicate the legitimacy of efforts to products and services, as well as the unhealthiness and dangers of not implementing them, which can increase the sense of security and trust in the implementation of efforts and the sense of crisis that would result from not implementing them, thereby increasing the continuity of products and services. As a result, this will be a solution that will help manufacturers build sustainable customer relationships and contribute to achieving the SDGs. (Embodiment 3) [Information Processing Systems]

[0053] As is clear from FIG. 7, the information processing system 101 according to the third embodiment of the present invention further includes a re-awareness information collection unit 230, a re-awareness evaluation unit 240, a re-extraction unit 250, and a task comparison unit 260, and is identical to the information processing system 1 according to the second embodiment of the present invention except for these functional blocks.

[0054] As is clear from FIG. 8, the re-awareness information collection unit 230, the re-awareness evaluation unit 240, the re-extraction unit 250, and the task comparison unit 260 are functions for re-recognizing a problem or task when a new problem or task arises after the problem at the start of the initiative has been resolved or the task has been accomplished. The re-awareness information collecting unit 230 collects the user's awareness information again. The re-awareness evaluation unit 240 re-analyzes and re-evaluates the awareness information collected by the re-awareness information collection unit 230 in stages into overall awareness, partial awareness, and improvement awareness. The re-extraction unit 250 re-extracts and clarifies the user's problems and / or issues from the evaluation results obtained by the re-awareness evaluation unit 240. The task comparison unit 260 compares the existing task with the new task. [Information processing method] FIG. 9 is a flowchart showing an example of the procedure of an awareness process for allowing a user to continue an effort, performed by the information processing system 101 according to the third embodiment of the present invention. Here, the information processing method according to the third embodiment of the present invention is the same as the information processing method according to the second embodiment of the present invention except for steps S212 to S216.

[0055] First, in step S209, when it is determined that the problem has been sufficiently solved and the task has been fully accomplished, in step S212, the re-awareness information collection unit 230 collects the user's awareness information again to find out whether any new problems or tasks have arisen.

[0056] Next, in step S213, the re-awareness evaluation unit 240 re-analyzes and re-evaluates the awareness information collected by the re-awareness information collection unit 230 stepwise into overall awareness, partial awareness, and improvement awareness.

[0057] Next, in step S214, the re-extraction unit 250 re-extracts and clarifies the user's problems and / or issues from the evaluation results obtained by the re-awareness evaluation unit 240.

[0058] Next, in step S215, the task comparison unit 260 compares the conventional problem / task with the new problem / task re-extracted by the re-extraction unit 250, and if it is determined in step S216 that it is a new problem / task, the process proceeds to step S204; if the conventional problem / task and the new problem / task are the same or have only a slight difference, the process ends.

[0059] As described above, the information processing system 101 according to the third embodiment of the present invention can flexibly and smoothly deal with new problems and issues that arise, and can also continue and maintain efforts.

[0060] Furthermore, the information processing system of the present invention supports continued product use by gradually encouraging a change in the user's awareness and optimizing the provision of scientific information and instructional information. Regarding the method of providing scientific information and instructional information, it is possible to optimize the frequency, order, depth, and level of each piece of scientific information and instructional information based on the level and content of the user's awareness information, biological information, environmental information, etc., taking into consideration the causal relationships and correlations between the respective pieces of information when the scientific information and instructional information are provided.

[0061] By providing optimal scientific and instructional information, users will develop a habit of engaging with products and services, and the necessity of engaging with them will be installed even in the subconscious. Therefore, if users do not engage with products and services on a daily basis, they will feel a sense of discomfort, unease, and cognitive dissonance. Rather than simply providing information, we track changes in consciousness, respond to each individual case, and ensure objectivity by comparing with biometric indicators.

[0062] Furthermore, by utilizing KOLs and maximizing the influence of users on each other, it is possible to prevent users from dropping out and make them a habit. Users belonging to the same community can mutually communicate the legitimacy of efforts to products and services, as well as the unhealthiness and dangers of not implementing them, which can increase the sense of security and trust in the implementation of efforts and the sense of crisis that would result from not implementing them, thereby increasing the continuity of products and services.

[0063] Even if the current problems are resolved and the tasks are accomplished, the information processing system of the present invention can bring to the surface not only new problems and tasks that the user has that have become apparent, but also latent problems and tasks, and is designed to encourage the user to tackle these sequentially.Therefore, as long as the information processing system of the present invention is used, the user's problems and tasks can be resolved in a positive and constant manner, and a vector can be directed toward achievement. As a result, this will be a solution that will help manufacturers build sustainable customer relationships and contribute to achieving the SDGs. An application example of the information processing system 001 according to the first embodiment of the present invention will be described below. First, application example 1 will be shown. Application example 1: Application to health foods Target products: Prebiotic and probiotic products (supplements and beverages) that improve the intestinal environment Test Summary: Subjects: 300 adults (ages 30-50, 50:50 male / female ratio) Grouping: System user group (150 people), system non-user group (150 people) <Procedures for the Information Processing System 1 User Group> 1. Confirming awareness and understanding issues Record your diet, sleep habits, stress levels, etc. and analyze your issues. 2. Providing educational information according to knowledge level We provide individualized information ranging from the latest academic information to basic knowledge. 3. Providing improvement measures Guidance on the appropriate timing for taking probiotic drinks and support for recording lifestyle habits. 4. Evaluation by biomarkers Intestinal flora analysis and CRP level measurement. 5. Regular awareness checks Confirm behavioral changes through questionnaires. The results of the above application example are shown in Figure 10. As is clear from FIG. 10, the group that used the information processing system of the present invention had a higher continuation rate, improvement rate, and satisfaction score. Next, application example 2 will be shown. Application example 2: Application to kitchen related products Applicable products: Antibacterial cutting boards (highly durable antibacterial treatment, odor reduction function) Test Summary: Subjects: 300 adults (ages 30-60, 50:50 male / female ratio) who use a home kitchen on a daily basis Grouping: System user group (150 people), system non-user group (150 people) <Procedures for the system user group> 1. Confirming awareness and understanding issues Evaluate kitchen hygiene and usage habits. 2. Providing educational information according to knowledge level We provide information on the mechanisms of antibacterial materials and simple hygiene management methods. 3. Providing improvement measures Instruction on proper cleaning methods (disinfecting with boiling water, using bleach). 4. Hygiene assessment Evaluation using ATP tests and odor sensors. 5. Regular awareness checks Behavioral changes are monitored through weekly surveys. The results of the above application example are shown in Figure 11. As is clear from FIG. 11, the group that used the information processing system of the present invention had a higher continuation rate, improvement rate, and satisfaction score. As is clear from the above, the information processing system according to the present invention is applicable to efforts in various fields such as healthcare, education, learning, and sports.

[0064] The embodiments disclosed herein are to be considered in all respects as illustrative and not restrictive. The scope of the present invention is defined by the claims, not by the above meaning, and is intended to include all modifications within the meaning and scope of the claims.

[0065] Furthermore, in the processes or operations described above, the processes or operations can be freely changed as long as no inconsistencies in the processes or operations occur, such as the use of data that should not yet be available in a certain step. Furthermore, the embodiments described above are merely examples for explaining the present invention, and the present invention is not limited to these embodiments. The present invention can be embodied in various forms without departing from the spirit of the present invention. [Explanation of symbols]

[0066] 001, 1, 101 Information Processing System 00, 10, 100 Consciousness Information Collection Department 01, 11, 110 Consciousness Assessment Department 02, 12, 120 Extraction part 03, 13, 130 Scientific Information Department 04, 14, 140 Guidance Information Department 15, 150 Implementation Information Collection Department 16, 160 Biometric information acquisition unit 17, 170 Environmental Information Acquisition Department 18, 180 Information Evaluation Department 19, 190 Judgment Department 20, 200 Scientific Information Reprovision Department 21, 210 Guidance Information Re-Provision Department 230 Re-Awareness Information Collection Department 240 Re-Awareness Evaluation Department 250 Re-extraction part 260 Task Comparison Section

Claims

1. an awareness information collection unit that collects awareness information related to a user's willingness to continue engaging with the product and / or service; a consciousness evaluation unit that analyzes and evaluates consciousness information stepwise into overall consciousness, partial consciousness, and improvement consciousness; an extraction unit that extracts problems and / or issues related to lifestyle habits of the user based on the evaluation results of the awareness evaluation unit; A scientific information department that provides scientific information that serves as the basis for solving problems and / or accomplishing tasks; a guidance information providing unit that provides guidance information serving as a behavioral guide for solving a problem and / or accomplishing a task; an action information collection unit that collects action information regarding actions taken by a user to solve a problem and / or solve a task; a biometric information acquisition unit that acquires biometric information of a user and / or an environmental information acquisition unit that acquires environmental information of the user; an information evaluation unit that evaluates behavioral information, biological information, and / or environmental information; a judgment unit that judges whether or not continuous guidance is necessary based on the evaluation results output by the information evaluation unit; a scientific information re-provision unit that re-provisions scientific information regarding at least one of behavioral information, biological information, and environmental information when the determination unit determines that the task has not been achieved; An information processing system characterized by comprising a guidance information re-provision unit that, when the judgment unit determines that the task has not been accomplished, re-provides guidance information regarding at least one of behavioral information, biological information, and environmental information.

2. An attitude information collection step of collecting attitude information related to the user's willingness to continue engaging with the product and / or service; a consciousness evaluation step in which consciousness information is analyzed and evaluated stepwise into overall consciousness, partial consciousness, and improvement consciousness; an extraction step of extracting problems and / or issues related to lifestyle habits of the user based on the evaluation result by the awareness evaluation unit; a scientific information providing step of providing scientific information that serves as a basis for solving a problem and / or achieving a task; a guidance information providing step of providing guidance information that serves as a behavioral guide for solving the problem and / or accomplishing the task; an action information collection step of collecting action information regarding actions taken by a user to solve a problem and / or solve a task; a biometric information acquisition step of acquiring biometric information of a user; an environmental information acquisition step of acquiring environmental information of a user; an information evaluation step of evaluating behavioral information, biological information, and / or environmental information; a judgment step for determining whether or not continuous guidance is necessary based on the evaluation results output in the information evaluation step; a scientific information re-provision step of re-providing scientific information regarding at least one of behavioral information, biological information, and environmental information when it is determined in the determination step that the task has not been achieved; An information processing method characterized by having a computer execute processing including a guidance information re-provision step for providing guidance information again regarding at least one of behavioral information, biological information, and environmental information when it is determined in the judgment step that the task has not been achieved.

3. An attitude information collection step of collecting attitude information related to the user's willingness to continue engaging with the product and / or service; a consciousness evaluation step in which consciousness information is analyzed and evaluated stepwise into overall consciousness, partial consciousness, and improvement consciousness; an extraction step of extracting problems and / or issues related to lifestyle habits of the user based on the evaluation result by the awareness evaluation unit; a scientific information providing step of providing scientific information that serves as a basis for solving a problem and / or achieving a task; a guidance information providing step of providing guidance information that serves as a behavioral guide for solving the problem and / or accomplishing the task; an action information collection step of collecting action information regarding actions taken by a user to solve a problem and / or solve a task; a biometric information acquisition step of acquiring biometric information of a user; an environmental information acquisition step of acquiring environmental information of a user; an information evaluation step of evaluating behavioral information, biological information, and / or environmental information; a judgment step for determining whether or not continuous guidance is necessary based on the evaluation results output in the information evaluation step; a scientific information re-provision step of re-providing scientific information regarding at least one of behavioral information, biological information, and environmental information when it is determined in the determination step that the task has not been achieved; A computer program characterized by causing a computer to execute processing including a guidance information re-provision step of providing guidance information again regarding at least one of behavioral information, biological information, and environmental information when it is determined in the judgment step that the task has not been achieved.

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