Ending note creation support program, method and system

Abstract

To provide an end-of-life note preparation support program that encourages a person to fill in the items in the end-of-life note and supports the effective use of the end-of-life note. [Solution] First ending note data is provided to the subject. Second ending note data is generated by editing the first ending note data based on a request from the subject. SNS information related to the subject is acquired. Update-related information related to a predetermined ending note update is extracted from the SNS information. Update data for the second ending note data is generated based on the update-related information. The second ending note data is updated based on the update data to generate third ending note data.

Description

[Technical Field]

[0001] The present invention relates to an end-of-life note creation support program, method, and system for supporting the creation of an end-of-life note. [Background technology]

[0002] In recent years, end-of-life notes have become popular as a way to organize one's feelings about life. If used properly, such an end-of-life note has the advantage of enabling the recipient to live a fulfilling life after their death, and allowing family members and other related parties to quickly take the necessary procedures after the recipient's death. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2015-74101 Summary of the Invention [Problem to be solved by the invention]

[0004] However, although ending notes have been used in recent years, they are not being fully utilized. The problem is that many people have end-of-life notes, but do not know how to write them, so they are not written down.

[0005] The problems faced by conventional ending notes are as follows: (1) The rate of filling out and completing the end-of-life notes is low. Causes: There are too many fields to fill in. The items are difficult. It's hard to write smoothly. There are too few or too many items, which is stressful. (2) Difficulty in updating the ending note Cause: Since the information is written directly on paper, it is difficult to make corrections, additions, or updates. (3) Ending notes are personal and will not be turned into big data. Reason: Ending notes contain mostly personal information and are closed, so they have not been digitized, let alone turned into big data.

[0006] The present invention has been made in consideration of the problems of the prior art described above, and aims to provide an end-of-life note creation support program, method, and system that encourages the subject to fill out the end-of-life note items and supports the effective use of the end-of-life note. [Means for solving the problem]

[0007] The present invention is an ending note creation support program that causes a computer to execute the following steps: a first step of acquiring subject-related information related to the subject in ending note data; a second step of extracting predetermined update-related information related to ending note updates from the subject-related information acquired in the first step; a third step of generating update data for the first ending note data based on the update-related information extracted in the second step; and a fourth step of updating the first ending note data to generate second ending note data based on the update data generated in the third step.

[0008] Preferably, the computer executes a fifth step of determining whether to update the first ending note data based on the update-related information extracted in the second step, and if it determines in the fifth step that an update should be made, executes the fourth step.

[0009] Preferably, the computer executes a fifth step in which the update data generated in the third step is provided to the subject and the subject is asked to confirm whether or not to make an update based on the update data, and in the fourth step, if confirmation is obtained in the fifth step that an update will be made, the computer updates the first ending note data based on the generated update data to generate second ending note data.

[0010] Preferably, for any unfilled items among the multiple items included in the first ending note data, an inquiry message is sent to the relevant parties involved in the unfilled items based on the subject-related information to obtain information regarding the filling of the unfilled items, and the first ending note data is updated based on the response message to the inquiry message to generate the second ending note data.

[0011] Preferably, the subject-related information is associated with relationship information with the subject and emotional information of the subject as tag information, and the third step further uses the tag information to generate the update data.

[0012] Preferably, based on the subject-related information, related party data is generated indicating related parties, including the subject's family and friends, and the related party data indicates message information between the related parties and SNS posting information related to the related parties in association with each related party.

[0013] Preferably, a message to be sent to the person concerned at a predetermined timing is generated based on the person concerned data.

[0014] Preferably, the computer further executes a step of presetting information from the subject-related information that can be used for the update, and the second step extracts information from the acquired subject-related information that can be used for the update as the update-related information.

[0015] Preferably, the third step generates the updated data based on the subject-related information and the tag information using a learning model.

[0016] Preferably, the SNS information is a message or a post, and the person involved is an expert.

[0017] Preferably, subject information regarding the subject is acquired, third ending note data is selected or generated based on the acquired subject information, the third ending note data is provided to the subject, and first ending note data is generated by editing the third ending note data based on a request from the subject.

[0018] Preferably, this is an ending note creation support method that causes a computer to execute the following steps: a first step of acquiring subject-related information related to the subject in the ending note data; a second step of extracting predetermined update-related information related to the ending note update from the subject-related information acquired in the first step; a third step of generating update data for the first ending note data based on the update-related information extracted in the second step; and a fourth step of updating the first ending note data to generate second ending note data based on the update data generated in the third step.

[0019] Preferably, the ending note creation support system has a first means for acquiring subject-related information related to the subject in the ending note data, a second means for extracting predetermined update-related information related to the ending note update from the subject-related information acquired by the first means, a third means for generating update data for the first ending note data based on the update-related information extracted by the second means, and a fourth means for updating the first ending note data to generate second ending note data based on the update data generated by the third means. [Effects of the Invention]

[0020] According to the present invention, an end-of-life note creation support program, method, and system can be provided that encourages the subject to fill out the end-of-life note items and supports the effective use of the end-of-life note. [Brief explanation of the drawings]

[0021] [Figure 1] FIG. 1 is a diagram for explaining an environment in which an ending note support system 11 according to an embodiment of the present invention is used. [Figure 2] FIG. 2 is a diagram for explaining the creation of an ending note in the ending note support system 11 according to this embodiment. [Figure 3] FIG. 3 is a flowchart for explaining the basic processing of the ending note support system 11 according to the embodiment of the present invention. [Figure 4] FIG. 4 is a flowchart continuing from FIG. 3 for explaining the basic processing of the ending note support system 11 according to the embodiment of the present invention. [Figure 5] FIG. 5 is a flowchart for explaining the operation of updating unfilled items in the ending note data based on a reply message from the subject or the like. [Figure 6] FIG. 6 is a flowchart for explaining the operation of sending a message to related parties at a predetermined timing. DETAILED DESCRIPTION OF THE INVENTION

[0022] In response to the above-mentioned problems, the ending note support system 11 of this embodiment has the following functions. (1) Cloud-based Create an electronic version of your ending note. It will be possible to accumulate big data as ending notes in the cloud. (2) A customizable ending note First, create the minimum amount of ending notes you need. As the site is updated regularly, pages and items can be added, deleted, and modified freely, allowing it to grow and evolve daily. (3) Support for filling out the questionnaire by experts and family members You can invite co-editors to fill out each page of the Ending Note together. This can be family members or people from life insurance agencies (and potentially people in the end-of-life industry). You can fill out the note while asking questions and clarifying any unclear points.

[0023] (4) Update reminders Once you write your Ending Note, you will receive a reminder email with the information below to update it. Your date of birth and age divisions: 60th birthday, 70th birthday, 75th birthday, 80th birthday... · Expiration date of your insurance company fixed term deposit Family and grandchildren's birthdays, such as the month someone joined the workforce, family birthdays, grandchildren's entrance to school, graduation, coming-of-age ceremonies, anniversaries with friends, etc.

[0024] (5) Manage and send video messages and letters to family, friends, etc. In addition to basic information, you can also save emotional letters, videos, etc., and by registering the address to which they should be sent upon your death, they will be sent to that person upon your death. Death occurs when a family member opens the system with a key to access it, or when a pre-authorized life insurance company receives a death claim. (6) Record information, a message to the bereaved, and your dreams for the time you have left. - Write down your remaining dreams and to-dos, and also provide support for achieving them (7) Big data and recommendations A basic information x b your message x c ​​your goals x d update history are digitized in the cloud. In the future, by linking with other big data, we will have an AI recommendation function for the content of the end-of-life note that is best suited to each individual.

[0025] In this embodiment, the following entry support functions are provided. (1) AI-based generation of recommendation sentences for each category The system automatically generates recommendations for the blank fields based on the characteristics of the person filling out the note, such as gender, date of birth, and family structure created through SNS (described later), and other information entered. This makes it easy to create the framework for your own end-of-life note. Of course, additions and corrections are possible. (2) Photographs of documents, securities, etc. and data storage using OCR Even if you do not write anything, first save the following information as a photo and then digitize it using OCR. Life insurance policies, non-life insurance policies, stock certificates, certified copies of company registration Initially, photo data was used, and the accuracy was gradually improved using OCR. Accuracy can be improved by requesting information from an external expert (e.g., external experts) on an acquired patent (permissions to view, comment, and edit) (3) SNS-like messages from photos (SNS posts) Select a family photo and message → Add related photos and complete the family tree Friend photos and group tags → Friend group composition completed From the above photo, a supplement to the SNS-like message (SNS post)

[0026] My first thought was, "I just want to be able to write like I would on social media." An ending note that starts with a single photo Many people write down their thoughts... It is a smartphone social networking site. You can write your end-of-life note in the same way as on this social networking site. Choose a photo, and there will be a person or an event in it... This is the Ending Note that you can start from there.

[0027] This allows you to naturally create "family structures" and "friend structures." Photo →, Relationship →, Family composition, Friend group composition → Photo recognition (smartphone AI function, etc.) → Memory comment (one per day (conditions can be set))

[0028] What to tell your family in the event of illness or death (certificate (photo, OCR), message) → Link to Ending Note Message to friends: Message to transfer important items in case of death (also to family)

[0029] Ending notes, social media, and AI recommendations (1) While retaining the traditional input function of the Ending Note, (2) Messages from photos → Related information → Reminds the reader of what should be communicated at the time of death or hospitalization, leading to the writing of an end-of-life note (3) And a message that periodically fills in any missing information using AI. └From blank fields └Recommendations for related items based on frequently filled items └Automatic recommendation sentences by AI

[0030] The following describes an ending note support system according to an embodiment of the present invention. FIG. 1 is a diagram for explaining an environment in which an ending note support system 11 according to an embodiment of the present invention is used.

[0031] FIG. 2 is a functional block diagram of the ending note support system 11 shown in FIG. As shown in FIG. 2, the ending note support system 11 includes, for example, a communication unit 55, an input unit 57, a memory 59, and a processing unit 61.

[0032] The communication unit 55 communicates with, for example, the subject terminal device 4, the family terminal device 6, and the expert terminal device 8. The input unit 57 is a terminal for inputting data from the outside and an operating means. The memory 59 stores an ending note creation support program executed by the processing unit 61. The processing unit 61 executes the ending note creation support program PRG stored in the memory 59 to perform the processing of the ending note support system 11 defined in this embodiment.

[0033] The processing of the ending note support system 11 will be described below. <Basic processing> 3 and 4 are flow charts for explaining the basic processing of the ending note support system 11 of this embodiment. Each step will be explained.

[0034] Step ST11: The ending note support system 11 receives the subject information of the subject from the subject terminal device 4. The subject information is, for example, attribute information such as the subject's date of birth, address, contact information, family information, and insurance information. The ending note support system 11 receives the subject information from the subject terminal device 4 at the communication unit 75 shown in FIG.

[0035] Step ST12: The processing unit 61 of the ending note support system 11 generates a first ending note based on the subject information received in step ST11. Specifically, each piece of subject information is associated with the base ending note, and if the subject information includes information such as insurance, an insurance page is added to generate a first ending note.

[0036] Step ST13: The ending note support system 11 provides the first ending note to the subject terminal device 4 via the communication unit 55. The first ending note is displayed on the screen of the target person terminal device 4. The target person looks at the first ending note displayed on the screen and checks its contents.

[0037] Step ST14: If the subject views the first ending note and finds any part that the subject wishes to edit, the subject inputs an editing request specifying the content of the part into the subject terminal device 4 and transmits the request to the ending note support system 11. The ending note support system 11 stores the editing request received from the subject terminal device 4 in the memory 59.

[0038] Step ST15: Based on the editing request received in step ST14, the processing unit 61 of the ending note support system 11 edits the part of the first ending note related to the editing request to generate a second ending note. The processing unit 81 stores the second ending note in the memory 59.

[0039] Step ST16: The processing unit 61 of the ending note support system 11 acquires SNS information related to the subject (subject-related information) and stores it in the memory 59. The subject-related information may be photo data stored in the subject terminal device 4 or the like. The processing unit 61, for example, obtains permission from the target person in advance to acquire SNS information, and acquires the target person's SNS information from the SNS application of the target person's terminal device 4. The processing unit 61 enables, for example, an administrator associated with the ending note support system 11 to register with an SNS service, connect with the target person and those related to them (become friends), exchange messages with the target person, and view bulletin board posts by the target person.

[0040] The SNS information is message information exchanged between registered users of the SNS, including the target person, and information on the content of posts posted on the SNS bulletin board, etc. by the target person and related parties. The Ending Note Support System 11, for example, tags each SNS information of the subject and uses the tags when generating update data for the Ending Note data. For example, the tags indicate the attributes of the SNS, such as family, friends, travel, illness, death, etc. That is, the subject-related information is associated with information on the relationship with the subject and emotional information such as the subject's thoughts as tag information. The tagging of the SNS information may be done manually by the subject or related parties, or may be done automatically based on a predetermined algorithm.

[0041] In addition, the parties (registered persons) who exchange the above messages include the subject's family, friends, the Ending Note Support System 11, as well as pre-registered professionals (insurance companies, lawyers, judicial scriveners, tax accountants, and other professionals, hospitals, funeral directors, real estate agents, etc.). This allows information to be shared between related parties through messages and posts on social media. Of the SNS information of the subject, restrictions may be placed on the information that the ending note support system 11 can acquire.

[0042] Step ST17: The processing unit 61 of the ending note support system 11 extracts predetermined update-related information related to the ending note update from the SNS information acquired in step ST16. The update-related information is, for example, information about the subject's children getting married, having a grandchild, illness, hospitalization, accident, retirement, employment, nursing care, etc.

[0043] Step ST18: The processing unit 61 of the ending note support system 11 determines whether the update-related information extracted in step ST17 satisfies a predetermined update condition, and if it is determined that the information satisfies the predetermined update condition, the processing unit 61 proceeds to step ST19. The determination of whether the update condition is satisfied may be performed by AI. The renewal conditions are, for example, a condition that if the renewal-related information is hospitalization, the insurance you have subscribed to must include hospitalization cost coverage, or a condition that if you need nursing care, you have not yet received nursing care certification, etc. The renewal conditions are set in advance based on the conditions related to the subject, or on information or requests from the subject or related parties.

[0044] Step ST19: The processing unit 61 of the ending note support system 11 generates update data for the second ending note data based on the update-related information extracted in step ST17. For example, update data indicating the content to be filled in the blank items in the second ending note data is generated. The update data may be generated by AI. For example, the update data may be generated by AI using information on whether or not past update data was approved by the subject as training data. For example, if the update-related information is a family photo, the family photo is subjected to facial recognition to determine gender and sibling relationships, and update data on the family composition is generated. At this time, the processing unit 61 may input the subject-related information and the tag information associated therewith to the AI ​​to generate the update data.

[0045] Step ST20: The processing unit 61 of the ending note support system 11 transmits the updated data generated in step ST19 to the subject terminal device 4 and displays it. Based on the display, the subject checks whether or not to update the second ending note data with the update data, and if it is determined that the data should be updated, the subject proceeds to step ST21.

[0046] Step ST21: The processing unit 61 of the ending note support system 11 updates the second ending note data based on the update data generated in step ST19 to generate third ending note data. For example, update data indicating the family structure generated from SNS information is set in the family structure item of the Ending Note data.

[0047] As described above, the ending note support system 11 can automatically update the ending note data based on the target person's SNS information. This can support the utilization of the ending note data.

[0048] Below, we will explain the operation of updating unfilled items in the ending note data based on a reply message from the subject, etc. FIG. 5 is a flowchart for explaining the operation of updating unfilled items in the ending note data based on a reply message from the subject or the like. Each step will be explained. Step ST31: The processing unit 61 of the ending note support system 11 identifies items in the second ending note data that are not filled in or are insufficiently filled in.

[0049] Step ST32: If the processing unit 61 of the ending note support system 11 determines that an item that is not filled in or is insufficiently filled in has been identified in step ST31, the processing unit 61 proceeds to step ST33.

[0050] Step ST33: The processing unit 61 generates an inquiry message for prompting the user to properly fill in the blank or insufficiently filled-in items identified in step ST31. The processing unit 61 transmits the generated message to the target person or specific related person.

[0051] Step ST34: The processing unit 61 determines whether or not a reply message has been received from the destination sent in step ST32, and if it determines that a reply message has been received, the process proceeds to step ST35.

[0052] Step ST35: The processing unit 61 updates the corresponding item of the second ending note data based on the received reply message.

[0053] The operation of sending a message to the relevant person at a predetermined timing will be described below. FIG. 6 is a flowchart for explaining the operation of sending a message to related parties at a predetermined timing. Step ST41: The processing unit 61 of the ending note support system 11 acquires the SNS information of the subject and stores it in the memory 59.

[0054] Step ST42: The processing unit 61 generates related person data indicating related people who have a relationship with the target person, based on the SNS information acquired in step ST41. The related party data includes attributes of the relationship with the subject, such as family, friends, and coworkers, as well as the social media IDs of the related parties.

[0055] Step ST43: The processing unit 61 identifies SNS information related to each of the related parties identified in step ST42, generates a message to be sent to the related parties at a specific timing from the SNS information, and stores the message in the memory 59. The processing unit 61 may transmit the generated message to the subject terminal device 4 to have the subject check it in advance and modify it as appropriate. Furthermore, the processing unit 61 creates the message and determines the timing (time) at which to send the message to the relevant parties, for example, when the target person dies. The timing will be determined based on instructions from the subject or confirmation with the subject.

[0056] Step ST44: If the processing unit 61 determines that the timing determined in step ST43 has arrived, the processing proceeds to step ST45.

[0057] Step ST45: The processing unit 61 reads out the message stored in the memory 59 in step ST43 and transmits it to predetermined parties.

[0058] As described above, according to the ending note support system 11, by utilizing information related to the subject, such as the subject's SNS information and photos, it is possible to increase the completion rate of each item of the ending note data. This will enable the Ending Note data to be put to practical use and achieve its purpose.

[0059] In other words, the subject simply allows the Ending Note Support System 11 to access their SNS information, and the Ending Note Support System 11 automatically extracts information useful for updating the Ending Note data from the SNS information and updates any missing items in the Ending Note data, thereby significantly reducing the subject's burden associated with updating the Ending Note data. By using SNS on a daily basis, the subject can add missing items to the Ending Note data without particularly thinking about adding to the Ending Note. In addition, by presenting proposed updates to the subject in advance and having them confirm them before updating the items in the Ending Note data, it is possible to avoid updates being made that the subject does not intend. This will allow for more information to be entered into the end-of-life note data, and the end-of-life note can be used to help the recipient live a fulfilling life.

[0060] Furthermore, according to the Ending Note Support System 11, in addition to automatically updating the blank areas of the Ending Note data using SNS information, the system can actively send messages to the target person and receive replies, thereby further increasing the completion rate.

[0061] Furthermore, the Ending Note Support System 11 automatically identifies the people related to the subject based on SNS information and automatically generates a message to be sent to those people at a predetermined time, such as the subject's death, thereby reducing the burden on the subject of conveying their feelings to those people.

[0062] The present invention is not limited to the above-described embodiments. That is, those skilled in the art may make various modifications, combinations, subcombinations, and substitutions of the components of the above-described embodiments within the technical scope of the present invention or its equivalents.

[0063] For example, in the above-described embodiment, the update data is confirmed by the subject, and then the ending note data is updated based on the confirmed update data, but the ending note data may be updated without the subject's confirmation. Also, it may be possible to predetermine whether or not certain items require the subject's confirmation, and to confirm only those items that require confirmation with the subject. [Industrial Applicability]

[0064] The present invention is applicable to an ending note creation support system. [Explanation of symbols]

[0065] 4. Target person terminal device 6...Family terminal device 8...Expert terminal device 11...Ending Note Support System 55…Communications Department 57...Input section 59...Memory 61...Processing section

Claims

1. A first step of selecting or generating first ending note data based on subject information about the subject; a second step of generating second ending note data by editing the first ending note data based on a request from the subject; A third step of acquiring SNS information related to the subject; A fourth step of sending an inquiry message to a person related to an unfilled item based on the SNS information for the unfilled item among the plurality of items included in the second ending note data to obtain information regarding the filling of the unfilled item; a fifth step of updating the second ending note data based on a response message to the inquiry message; A sixth step of extracting predetermined update-related information related to the ending note update from the SNS information acquired in the third step; a seventh step of determining whether to update the second ending note data based on the update-related information extracted in the sixth step; an eighth step of generating update data of the second ending note data based on the update-related information extracted in the sixth step when it is determined in the seventh step that an update is to be performed; a ninth step of providing the update data generated in the eighth step to the subject and confirming whether the subject will perform an update based on the update data; a tenth step of updating the second ending note data based on the update data generated in the eighth step to generate third ending note data when confirmation of the update is obtained in the ninth step; an eleventh step of generating related person data indicating related persons including family members and friends of the subject based on the SNS information; a twelfth step of generating a message to be sent to the person concerned based on the person concerned data generated in the eleventh step; An ending note creation support program that causes a computer to execute the following: The related party data indicates message information exchanged between registered users of the SNS including the target person, and information on the content of posts posted by the target person and his / her related parties on the bulletin board of the SNS, in association with each related party. A program to help you create an end-of-life note.

2. A first step of selecting or generating first ending note data based on subject information about the subject; a second step of generating second ending note data by editing the first ending note data based on a request from the subject; A third step of acquiring SNS information related to the subject; A fourth step of sending an inquiry message to a person related to an unfilled item based on the SNS information for the unfilled item among the plurality of items included in the second ending note data to obtain information regarding the filling of the unfilled item; a fifth step of updating the second ending note data based on a response message to the inquiry message; A sixth step of extracting predetermined update-related information related to the ending note update from the SNS information acquired in the third step; a seventh step of determining whether to update the second ending note data based on the update-related information extracted in the sixth step; an eighth step of generating update data of the second ending note data based on the update-related information extracted in the sixth step when it is determined in the seventh step that an update is to be performed; a ninth step of providing the update data generated in the eighth step to the subject and confirming whether the subject will perform an update based on the update data; a tenth step of updating the second ending note data based on the update data generated in the eighth step to generate third ending note data when confirmation of the update is obtained in the ninth step; an eleventh step of generating related person data indicating related persons including family members and friends of the subject based on the SNS information; a twelfth step of generating a message to be sent to the person concerned based on the person concerned data generated in the eleventh step; An ending note creation support method that causes a computer to execute the following: The related party data indicates message information exchanged between registered users of the SNS including the target person, and information on the content of posts posted by the target person and his / her related parties on the bulletin board of the SNS, in association with each related party. How to help create an end-of-life note.

3. A first means for selecting or generating first ending note data based on subject information about the subject; a second means for generating second ending note data by editing the first ending note data based on a request from the subject; A third means for acquiring SNS information related to the target person; A fourth means for transmitting an inquiry message to a person related to an unfilled item among the plurality of items included in the second ending note data based on the SNS information to obtain information regarding the filling of the unfilled item; a fifth means for updating the second ending note data based on a reply message to the inquiry message; A sixth means for extracting predetermined update-related information related to the ending note update from the SNS information acquired by the third means; a seventh means for determining whether to update the second ending note data based on the update-related information extracted by the sixth means; an eighth means for generating update data of the second ending note data based on the update-related information extracted by the sixth means when it is determined by the seventh means that an update is to be performed; a ninth means for providing the update data generated by the eighth means to the subject and confirming whether the subject will perform an update based on the update data; a tenth means for updating the second ending note data based on the update data generated by the eighth means to generate third ending note data when the ninth means confirms that the update will be performed; an eleventh means for generating related person data indicating related persons including family members and friends of the subject based on the SNS information; a twelfth means for generating a message to be sent to the person concerned based on the person concerned data generated by the eleventh means; An ending note creation support system having The related party data indicates message information exchanged between registered users of the SNS including the target person, and information on the content of posts posted by the target person and his / her related parties on the bulletin board of the SNS, in association with each related party. Ending note creation support system.

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