Destination floor registration system and control method

Abstract

To provide a destination floor registration system capable of encouraging elevator users to use an elevator appropriately. [Solution] The destination floor registration system (100) comprises a reception unit (111) that receives destination floor calls, a registration unit (113) that registers, in a call registration database (121) that stores information about destination floor calls, an assigned elevator for a new destination floor call and a first image that is an image including the face of the user who made the destination floor call, in association with each other, the first image being an image including the face of the user who made the destination floor call, an acquisition unit (115) that acquires a second image including the face of a passenger who will board the elevator, a determination unit (116) that determines whether the passenger included in the second image is a registered passenger who has already registered a destination floor call, or an unregistered passenger who has not yet registered a destination floor call, and an alarm control unit (117) that controls alarms to passengers based on the determination result of the determination unit.

Description

[Technical Field]

[0001] The present invention relates to an elevator destination floor registration system and a control method thereof. [Background technology]

[0002] BACKGROUND ART Conventionally, there is known a destination floor registration system in which a user who uses an elevator registers a destination floor call, and the elevator operates based on the registered destination floor call (for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] International Publication No. 2022 / 157861 Brochure Summary of the Invention [Problem to be solved by the invention]

[0004] In the above-described destination floor registration system, elevators may be used in an inappropriate manner.

[0005] One aspect of the present invention can provide a destination floor registration system that can encourage elevator users to use elevators appropriately. [Means for solving the problem]

[0006] In order to solve the above problems, a destination floor registration system according to one embodiment of the present invention comprises a reception unit that receives destination floor calls from users of elevators; a registration unit that registers, in a call registration database in which information regarding the destination floor calls is stored, an assigned elevator car that is assigned to the newly received destination floor call and a first image that is an image including the face of the user who made the destination floor call, in association with each other; an acquisition unit that acquires a second image that is an image including the face of a passenger who will be boarding the elevator; a determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; and an alarm control unit that controls alarms to the passenger based on the determination result of the determination unit.

[0007] In addition, in order to solve the above-mentioned problems, a control method of a destination floor registration system according to one embodiment of the present invention includes: a reception step of receiving a destination floor call from a user using an elevator; a registration step of registering, in a call registration database in which information regarding the destination floor call is stored, an assigned elevator car that is assigned to the newly received destination floor call and a first image that is an image including the face of the user who made the destination floor call, in association with each other; an acquisition step of acquiring a second image that is an image including the face of a passenger who will be boarding the elevator; a determination step of determining whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; and an alarm control step of controlling an alarm to the passenger based on the determination result in the determination step.

[0008] The destination floor registration system according to each aspect of the present invention may be realized by one or more computers. In this case, the control program for the destination floor registration system that realizes the destination floor registration system on a computer by causing the computer to operate as each part (software element) of the destination floor registration system, and the computer-readable recording medium on which it is recorded, also fall within the scope of the present invention. [Effects of the Invention]

[0009] According to one aspect of the present invention, it is possible to provide a destination floor registration system that can encourage elevator users to use the elevator appropriately. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a block diagram showing a configuration of a destination floor registration system according to a first embodiment of the present invention. [Figure 2] FIG. 1 is a schematic diagram showing an elevator stopped at a landing on a certain floor with the doors open. [Figure 3] FIG. 10 is a diagram illustrating an example of a call registration DB. [Figure 4] FIG. 10 is a diagram illustrating an example of a device DB. [Figure 5] FIG. 10 is a sequence diagram showing an example of a processing flow related to registration of a destination floor call. [Figure 6] 10 is a flowchart showing a process for setting a group call flag to 1. [Figure 7] 10 is a flowchart relating to a process for setting a flag of a specific call to 1. [Figure 8] 10 is a flowchart relating to a process for deleting a destination floor call. [Figure 9] FIG. 10 is a sequence diagram showing an example of a processing flow related to notification. [Figure 10] FIG. 10 is a sequence diagram showing an example of a processing flow related to elevator control. [Figure 11] FIG. 10 is a block diagram showing the configuration of a destination floor registration system according to a second embodiment of the present invention. [Figure 12] 12 is a diagram showing an example of a call registration DB in the destination floor registration system shown in FIG. 11. FIG. [Figure 13] 12 is a sequence diagram showing an example of a processing flow related to notification in the destination floor registration system shown in FIG. DETAILED DESCRIPTION OF THE INVENTION

[0011] [Embodiment 1] <Outline of the destination floor registration system 100> An embodiment of the present invention will be described in detail below. Fig. 1 is a block diagram showing the configuration of a destination floor registration system 100 according to the first embodiment of the present invention. As shown in Fig. 1, the destination floor registration system 100 includes a group management control device 1, a destination floor registration device 2, an elevator control device 3, and an elevator 4. Also as shown in Fig. 1, the destination floor registration system 100 includes a plurality of elevators 4 and a plurality of elevator control devices 3 that control each of the plurality of elevators 4.

[0012] The destination floor registration system 100 according to the present invention accepts destination floor calls from users of the elevators 4 and controls the operation of each elevator 4 based on the accepted destination floor calls. The destination floor registration system 100 also determines whether a passenger boarding a elevator is a registered passenger who has registered a destination floor call or an unregistered passenger who has not registered a destination floor call, and notifies the passenger based on the determination result. For example, if the passenger is an unregistered passenger who has not registered a destination floor call, the destination floor registration system 100 notifies the passenger that the destination floor call is not registered.

[0013] The following describes an example of a configuration in which the destination floor registration system 100 can accept normal calls, group calls, and specific calls as destination floor calls. A group call is a destination floor call in which one or more accompanying persons are using the elevator 4 with a user who has registered a destination floor, i.e., a destination floor call in which a group of two or more people, including the user, uses the elevator 4. A specific call is a destination floor call in which a first image of the user could not be acquired when the destination floor call was registered. A normal call is a destination floor call other than a group call or specific call, i.e., a destination floor call in which only the user uses the elevator 4 and a first image of the user could be acquired when the destination floor call was registered. Note that, hereinafter, when normal calls, group calls, and specific calls are not distinguished, these calls will be referred to as "destination floor calls."

[0014] <Destination Floor Registration Device 2> The destination floor registration device 2 is a device used by users to register a destination floor call. The destination floor registration device 2 may be provided at the landing of each floor. Also, multiple destination floor registration devices 2 may be provided on one floor.

[0015] 1, the destination floor registration device 2 includes a control unit 21, an input unit 22, a display unit 23, and an imaging unit 24. The input unit 22 and the display unit 23 may be an integrated device or may be separate devices. In the following example, a configuration in which the input unit 22 and the display unit 23 are an integrated device such as a touch panel will be described.

[0016] The input unit 22 is a device such as a touch panel, and accepts input operations by the user. The input unit 22 can accept a destination floor input operation, which is an operation to input a destination floor. The input unit 22 can also accept a group button operation, which is an input operation for making a group call. The input unit 22 can also accept a number input operation, which is an operation to input the number of accompanying people in a group call.

[0017] The display unit 23 may be a display device such as a display provided in the destination floor registration device 2, or may be a touch panel that also functions as the input unit 22. The display unit 23 displays various screens under the control of the control unit 21. For example, the display unit 23 displays a screen such as a numeric keypad for receiving floor input, or a screen showing the allocation result for the user's destination floor call. The imaging unit 24 is a device such as a camera for capturing an image of the face of the user who registers a destination floor call. The imaging unit 24 outputs the captured image to the control unit 21.

[0018] When the control unit 21 receives a destination floor input operation via the input unit 22, it registers a destination floor call. When the control unit 21 receives a destination floor input operation, it acquires an image from the imaging unit 24. The control unit 21 extracts the user's face from the acquired image, and acquires an image including the extracted user's face as a first image of the user. The control unit 21 also waits to receive a group button operation. When the control unit 21 receives a group button operation via the input unit 22, it waits to receive a number of people input operation. When the control unit 21 receives the number of people input operation, it identifies the number of accompanying persons based on the operation.

[0019] If the control unit 21 does not accept a group button operation within a predetermined time after accepting the number of people input operation or the destination floor input operation, the control unit 21 generates a call request for registering a destination floor call. The control unit 21 generates a call request for a destination floor call regardless of whether the first image was acquired. The call request includes identification information of the destination floor registration device 2, information indicating the destination floor, a first image of the user, and information on the number of people. If the control unit 21 is unable to acquire the first image, the control unit 21 generates a call request that includes non-acquisition information indicating that the first image was unable to be acquired instead of the first image.

[0020] The number of people information is information indicating the number of accompanying people. For example, if a group of six people including the user uses elevator 4, the number of accompanying people is five. Therefore, the number of people information in this case indicates 5. If a user uses elevator 4 alone, for example, if only the destination floor input operation is performed and no group button operation is performed, or if 0 is entered as the number of accompanying people in the number of people input operation, control unit 21 sets the number of people information to 0.

[0021] The control unit 21 transmits the generated call request to the group management control device 1. As a result, the user's destination floor call is registered in the group management control device 1, and a car number is assigned to the destination floor call. When the control unit 21 receives information indicating the assignment result from the group management control device 1, it causes the display unit 23 to display the information.

[0022] <Elevator control device 3> The elevator control device 3 is a device that controls the operation of the elevators 4 based on information acquired from the group management control device 1. The elevator control device 3 also has a function as a so-called AI camera, and recognizes the faces of passengers using the elevator 4. As shown in FIG. 1, the elevator control device 3 includes a control unit 31 (elevator control unit) and a memory unit 32.

[0023] The control unit 31 receives information about the allocation result of the destination floor call for which registration has been completed from the group management control device 1. The information about the allocation result includes information indicating the elevator 4 number assigned to the destination floor call, and information indicating the departure floor and destination floor. The elevator control device 3 controls the operation of the elevator 4 number based on this information. The elevator 4 moves the car 41 between floors and opens and closes the doors under the control of the elevator control device 3. When the car 41 of the elevator 4 stops at any floor, the control unit 31 transmits stop information indicating that the car 41 has stopped and information indicating the stopped floor to the group management control device 1.

[0024] Furthermore, the control unit 31 acquires video from the imaging unit 42 of the elevator 4 and recognizes the faces of passengers from the video. When the control unit 31 recognizes the face of a new passenger, it extracts the face of the passenger from the video and acquires an image showing the passenger's face as a second image. The control unit 31 stores the acquired second image of the passenger in the storage unit 32 and transmits the second image to the group management control device 1.

[0025] The control unit 31 may acquire images throughout the period when the car 41 is stopped. For example, the control unit 31 may recognize the face of a passenger moving from the hall toward the car 41 or a passenger inside the car 41, and if this face differs from the face included in the second image already acquired, may recognize the passenger as a new passenger.

[0026] Furthermore, the control unit 31 controls the notification unit 43 in accordance with instructions from the group management control device 1, causing the notification unit 43 to make various notifications. For example, if a passenger is an unregistered passenger, the control unit 31 receives information from the group management control device 1 instructing the notification unit 43 to notify the passenger that the passenger is unregistered. Upon receiving this information, the control unit 31 controls the notification unit 43 to notify the passenger that the unregistered passenger has not registered a destination floor call. Furthermore, if a registered passenger boards the wrong car, the control unit 31 receives information from the group management control device 1 instructing the notification unit 43 to notify the passenger that the passenger is boarding the wrong car. Upon receiving this information, the control unit 31 controls the notification unit 43 to notify the passenger that the registered passenger has boarded the wrong car.

[0027] If an unregistered passenger who has not registered a destination floor call is present in the car 41 of the elevator, the control unit 31 will not move the elevator. When the elevator 4 is stopped at any floor with the doors open and an unregistered passenger who has not registered a destination floor call is present in the car 41 of the elevator, the control unit 31 receives a door open extension instruction from the group management control device 1. The door open extension instruction is information instructing the elevator 4 to extend the door open time and stop movement. The control unit 31 also receives information indicating the unregistered passenger present in the car 41 along with the door open extension instruction. Upon receiving the door open extension instruction, the control unit 31 maintains the door open state of the car 41 and stops the movement of the elevator 4. Furthermore, upon receiving information instructing the control unit 31 to issue an alert urging passengers to disembark from the group management control device 1, the control unit 31 controls the alert unit 43 to issue a message urging the unregistered passengers to disembark.

[0028] Furthermore, the control unit 31 determines whether the target person has disembarked based on the image acquired from the imaging unit 42. When the target person has disembarked, the control unit 31 transmits disembarking information indicating that the target person has disembarked to the group management control device 1. When the control unit 31 receives door closing permission information, which is information permitting the movement of the elevator 4, from the group management control device 1, it instructs the car 41 to close the doors and resumes the movement of the elevator 4. Based on the image acquired from the imaging unit 42, the control unit 31 may determine that the target person has disembarked if the target person moves out of the car 41, or if the target person's face is not included among the faces of passengers inside the car 41. Furthermore, when the passenger is a registered passenger and the stop floor of the car 41 is the departure floor of the registered passenger, the control unit 31 registers the destination floor of the registered passenger as a car call.

[0029] <Elevator 4> 2 is a schematic diagram showing elevator 4 stopped at a landing on a certain floor with its doors open. Elevator 4 includes a car 41, an imaging unit 42, and an alarm unit 43. The car 41 can accommodate passengers, and can open and close its doors and move between floors under the control of the elevator control device 3.

[0030] The imaging unit 42 is a camera for capturing images of passengers getting into the elevator 4. The imaging unit 42 transmits the captured images to the elevator control device 3. In this embodiment, "getting into the elevator" refers to a state in which a passenger is at the hall and is about to get into the car 41 of the elevator, a state in which the passenger is getting into the car 41, and a state in which the passenger is completely inside the car 41. The imaging unit 42 may be installed in a position where it can capture an image of a passenger getting into the car 41 of the elevator (reference numeral 201 in FIG. 2). For example, as shown in FIG. 2, the imaging unit 42 may be installed on the ceiling (reference numeral 202) inside the car 41, on an indicator (reference numeral 203) near the entrance of the car 41, or on the back wall surface (reference numeral 204) inside the car 41.

[0031] The notification unit 43 issues various notifications under the control of the notification control unit 117 of the group management control device 1. The notification unit 43 may be, for example, a display capable of displaying images, a speaker capable of outputting sound, or a device capable of projecting images onto the floor, wall, or the like. The notification unit 43 may be installed in a position where it can allow the passengers to be notified to understand the content of the notification, and may be installed near the imaging unit 42 or in a position different from the imaging unit 42.

[0032] For example, when the imaging unit 42 is installed in a position where it captures an image of a passenger who has entered the car 41, such as on the ceiling (reference numeral 202) inside the car 41, the notification unit 43 may be installed in a position where it is possible for passengers inside the car 41 to understand the content of the notification, such as on a wall inside the car 41. Also, when the imaging unit 42 is installed in a position where it captures an image of a passenger who is about to enter the car 41 from a landing, such as near an indicator (reference numeral 203), the notification unit 43 may be installed in a position where it is possible for passengers near the landing or the boundary between the landing and the car 41 to understand the content of the notification, such as on a wall inside the car 41 or on a wall of the landing.

[0033] <Group management control device 1> The group management control device 1 receives destination floor calls from users and manages the operation of elevators 4 based on the received destination floor calls. As shown in Fig. 1, the group management control device 1 includes a control unit 11, a storage unit 12, and an input / output interface 13. The input / output interface 13 is a communication module that enables the group management control device 1 to communicate with each device in the destination floor registration system 100 and exchange information.

[0034] (Storage unit 12) The storage unit 12 stores various types of information used in the group management control device 1. As shown in Fig. 1, the storage unit 12 stores a call registration DB (database) 121 and an equipment DB (database) 122. Fig. 3 is a diagram showing an example of the call registration DB 121. Fig. 4 is a diagram showing an example of the equipment DB 122.

[0035] The call registration DB 121 is a database in which information about registered destination floor calls is stored for each destination floor call. As shown in Fig. 3, in the call registration DB 121, identification information of the destination floor registration device 2, face image information, information indicating the departure floor and destination floor, number of people information (number of accompanying persons), information indicating the elevator number assigned to the destination floor call (assigned elevator number), and flag information (flag) are associated with each destination floor call.

[0036] The identification information of the destination floor registration device 2 is the identification information of the destination floor registration device 2 that sent the call request to request registration of a destination floor call, i.e., the destination floor registration device 2 used by the user. The facial image information includes a first image, which is an image including the face of the user who registered the destination floor call. Note that if the first image of the user was not acquired when registering the destination floor call, the facial image information includes, instead of the first image, non-acquisition information ("NULL" in FIG. 3), which is information indicating that the first image could not be acquired.

[0037] The number of people information is information that indicates the number of accompanying people who use elevator 4 together with a user who has registered a destination floor call, and who use elevator 4 without registering a destination floor call. For example, if a user uses elevator 4 alone, there are zero other people accompanying the user. In this case, the number of people information indicates 0. On the other hand, if a group of six people including the user uses elevator 4, there are five other people accompanying the user. In this case, the number of people information indicates 5.

[0038] The flag information is information indicating the status of a registered destination floor call. Among the destination floor calls stored in the call registration DB 121, flag information is associated with group calls, which are destination floor calls with one or more accompanying persons, and specific calls, which are destination floor calls for which the first image of the user has not been acquired. The flag information indicates whether the user who registered the corresponding destination floor call is currently using the elevator 4. If the user is currently using the elevator 4, the flag information indicates "1," and if the user is not currently using the elevator 4, the flag information indicates "0."

[0039] For example, in the group call shown in FIG. 3, the departure floor is the first floor, the destination floor is the third floor, and the assigned elevator is elevator C. Here, if elevator C is located on any floor from the first to the third floor and is moving upward, it is considered that the user is riding in elevator C, i.e., the user is using elevator 4. In this case, "1" is assigned as the flag information corresponding to the user's destination floor call. Also, in the specific call shown in FIG. 3, the departure floor is the first floor, the destination floor is the tenth floor, and the assigned elevator is elevator A. Here, if elevator A is not located on any floor from the first to the tenth floor, or if elevator A is moving downward, it is considered that the user is not riding in elevator A, i.e., the user is not using elevator 4. In this case, "0" is assigned as the flag information corresponding to the specific call shown in FIG. 3.

[0040] As shown in FIG. 4, the device DB 122 is a database in which the identification information of each of the destination floor registration devices 2 and the floor on which each of the destination floor registration devices 2 is installed (installation floor) are stored in association with each other.

[0041] (Control unit 11) The control unit 11 executes various processes performed in the group management control device 1. As shown in Fig. 1, the control unit 11 includes a reception unit 111, an allocation unit 112, a registration unit 113, a flag management unit 114, an acquisition unit 115, a determination unit 116, and a notification control unit 117.

[0042] (Reception Department 111) The reception unit 111 receives a destination floor call from a user using the elevator 4. The reception unit 111 can receive a normal call, a group call, and a specific call as a destination floor call. When the number of people information included in the call request indicates 0 and the call request includes a first image, the reception unit 111 receives the destination floor call based on the call request as a normal call. The reception unit 111 outputs information indicating that the normal call has been received and the information included in the call request to the allocation unit 112 and the registration unit 113.

[0043] The reception unit 111 can accept a group call, which is a destination floor call in which a user and one or more accompanying persons plan to use the elevator 4. If the call request includes number of people information and the number of people information indicates 1 or more, the reception unit 111 accepts the destination floor call based on the call request as a group call. The reception unit 111 outputs information indicating that the group call has been accepted and the information included in the call request to the allocation unit 112 and the registration unit 113.

[0044] The reception unit 111 can also receive a specific call, which is a destination floor call for which the first image of the user has not been acquired. If the call request does not include the first image, the reception unit 111 receives the destination floor call based on the call request as a specific call. The reception unit 111 outputs information indicating that the specific call has been received and information included in the call request to the allocation unit 112 and the registration unit 113.

[0045] Furthermore, the reception unit 111 can accept a destination floor call that is both a group call and a specific call. Specifically, when the number of people information indicates 1 or more and a call request including non-acquisition information is received, the reception unit 111 accepts the destination floor call based on the call request as a destination floor call that is both a group call and a specific call. When the reception unit 111 accepts a destination floor call that is both a group call and a specific call, both the processing that is performed for a group call and the processing that is performed for a specific call, which will be described below, are performed on the destination floor call.

[0046] (Allocation unit 112) When the allocation unit 112 acquires the information included in the call request from the reception unit 111, it allocates the optimal elevator number to the user's destination floor call based on this information and the operation status of each of the multiple elevators 4. The allocation unit 112 outputs information indicating the determined allocated elevator number to the registration unit 113. When the reception unit 111 accepts a specific call, the allocation unit 112 allocates the optimal elevator number from among wheelchair-compatible elevators to the specific call.

[0047] When the number of people information included in the call request indicates 1 or more, that is, when the reception unit 111 receives a group call, the allocation unit 112 allocates a car taking into consideration the number of accompanying people in addition to the user. Specifically, when the number of people information included in the call request indicates 1 or more, the allocation unit 112 identifies the number of people present in the car 41 of each car on each floor based on the registered destination floor calls.

[0048] The allocation unit 112 identifies a car number that can accommodate the users and accompanying persons included in the group based on the capacity of the car 41 of each car, the number of people in the car 41 at each identified floor, and the number of users and accompanying persons in the newly accepted group call. The allocation unit 112 allocates the most suitable car number from the identified cars to the group call.

[0049] When the allocation unit 112 determines the elevator to be allocated to the destination floor call, it transmits information indicating the allocation result to the registration unit 113 and the destination floor registration device 2 that is the sender of the call request.

[0050] (Registration Section 113) The registration unit 113 registers information related to the user's destination floor call. The registration unit 113 acquires, from the reception unit 111, information indicating that a normal call, a group call, or a specific call has been received, and information included in the call request. The registration unit 113 also acquires information indicating the assigned elevator from the allocation unit 112. The registration unit 113 registers this information in the call registration DB 121 as information related to the user's destination floor call.

[0051] The registration unit 113 registers, in the call registration DB 121 in which information related to destination floor calls is stored, an assigned elevator that is an elevator assigned to a newly accepted destination floor call, and a first image that is an image including the face of the user who made the destination floor call, in association with each other. The registration unit 113 further registers, in association with each other, identification information of the destination floor registration device 2 that is the sender of the call request, and information indicating the departure floor and the destination floor.

[0052] When reception unit 111 receives a group call, registration unit 113 associates the assigned car for the group call with a first image including the face of the user who made the group call, as well as number information indicating the number of accompanying persons, and registers these in call registration DB 121. When reception unit 111 receives a group call, the number information indicates a number of 1 or more.

[0053] According to the above configuration, one user can register destination floor calls for all users, including those of their accompanying persons. This improves convenience when a group of multiple people uses the elevator 4, as each person does not need to register a destination floor call individually.

[0054] When the registration unit 113 is unable to acquire the first image of the user, it associates the assigned elevator for the destination floor call made by the user with non-acquisition information indicating that the first image could not be acquired, and registers the non-acquisition information as a specific call in the call registration DB 121. When the reception unit 111 receives a specific call, the registration unit 113 registers the non-acquisition information instead of the first image in association with information related to the user's destination floor call.

[0055] If the user has a low-profile face, such as a wheelchair user, the first image may not be acquired when registering a destination floor call. According to the above configuration, if the first image cannot be acquired when registering a destination floor call, the destination floor call is registered as a specific call. This allows users who have low profiles, such as those whose first image cannot be acquired, to use the elevator 4.

[0056] The registration unit 113 may also associate and register the number of people information when the reception unit 111 receives a normal call or a specific call. In this case, the registration unit 113 registers the number of accompanying persons as 0.

[0057] (Flag management unit 114) The flag management unit 114 performs a process of changing the flags of registered destination floor calls based on the operation status of each elevator. When an elevator 4 stops at any floor, the flag management unit 114 receives stop information from the elevator control device 3 that controls that elevator. Upon receiving the stop information, the flag management unit 114 performs a process of setting the flag of a group call or specific call that meets the conditions to 1, and a process of deleting the destination floor call that meets the conditions.

[0058] Specifically, upon receiving the presentation information, the flag management unit 114 identifies the target elevator. The target elevator is the elevator 4 that has stopped at any floor and is controlled by the elevator control device 3 that is the sender of the stop information.

[0059] The flag management unit 114 sets the flag of the group call or specific call to 1 if the target car is a car assigned to a group call or specific call, the direction from the departure floor to the destination floor of the group call or specific call matches the operating direction of the target car, and the floor on which the target car is stopped is included in the floors between the departure floor and the destination floor of the group call or specific call.

[0060] Specifically, after identifying the target car, the flag management unit 114 identifies the group calls and specific calls to which the target car is assigned, with reference to the call registration DB 121. If the call registration DB 121 contains group calls and specific calls to which the target car is assigned, the flag management unit 114 identifies all group calls and specific calls to which the target car is assigned.

[0061] The flag management unit 114 makes a determination on one of the identified group calls and specific calls. The flag management unit 114 determines whether the stop floor where the target train stopped matches the departure floor of the group call or specific call being determined. If the stop floor and the departure floor match, the flag management unit 114 determines whether the operating direction of the target train matches the movement direction determined from the departure floor and destination floor of the group call or specific call. If the operating direction of the target train matches the movement direction of the group call or specific call, the flag management unit 114 sets the flag of the group call or specific call to 1. The flag management unit 114 makes the same determination on all identified group calls and specific calls, and sets the flags of the group calls and specific calls that meet the conditions to 1.

[0062] In addition, if the target elevator is an elevator assigned to a destination floor call and the floor on which the target elevator is stopped is the destination floor in the destination floor call, the flag management unit 114 deletes the destination floor call.

[0063] (Acquisition part 115) The acquisition unit 115 acquires a second image, which is an image including the face of a passenger boarding the elevator. When each of the elevator control devices 3 acquires a second image showing the passenger's face from the video captured by the imaging unit 42, it transmits the second image to the group management control device 1. This allows the acquisition unit 115 to acquire the second image. Upon acquiring the second image, the acquisition unit 115 outputs to the determination unit 116 information indicating the elevator 4 controlled by the elevator control device 3 that is the sender of the second image, i.e., information indicating the elevator 4 being used by the passenger shown in the second image.

[0064] (Judgment unit 116) When the determination unit 116 acquires information including the second image from the acquisition unit 115, it makes a determination based on the second image. The determination unit 116 determines whether the passenger included in the second image is a registered passenger who has registered a destination floor call, or an unregistered passenger who has not registered a destination floor call. The determination unit 116 outputs information indicating the determination result to the notification unit 43.

[0065] If the passenger included in the second image is not included in any of the first images registered in the call registration DB 121, the determination unit 116 determines that the passenger is an unregistered passenger. On the other hand, if the passenger included in the second image is included in any of the first images registered in the call registration DB 121, the determination unit 116 determines that the passenger is a registered passenger.

[0066] An unregistered passenger is a passenger who has not registered a destination floor call, and a registered passenger is a passenger who has registered a destination floor call. If the passenger included in the second image corresponds to any of the users who have registered a destination floor, the determination unit 116 determines that the passenger is a registered passenger, and if the passenger included in the second image does not correspond to any of the users who have registered a destination floor, the determination unit 116 determines that the passenger is an unregistered passenger.

[0067] If the elevator from which the second image was acquired is the elevator assigned to the group call, the direction from the departure floor to the destination floor of the group call matches the operating direction of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call, the determination unit 116 does not determine whether the passenger is a registered passenger or an unregistered passenger. In other words, if the floor on which a certain elevator is stopped is within the boarding section of the user who registered the group call to which the elevator is assigned, the determination unit 116 does not make a determination. In this case, the determination unit 116 does not output information indicating the determination result to the notification control unit 117, and therefore no notification is made by the notification unit 43.

[0068] As shown in Figure 3, in the group call to which car C is assigned, the departure floor for the user and accompanying person is floor 1, and the destination floor is floor 3. Therefore, in the section from floor 1 to floor 3, which is the boarding section of the user who has registered the group call, in addition to the user who has registered a destination floor call, accompanying persons who have not registered a destination floor call will board car 41 of car C moving upward.

[0069] When an unregistered passenger uses elevator 4, destination floor registration system 100 notifies the unregistered passenger that a destination floor call has not been registered. However, since it is known in advance that a companion will use elevator 4 even though the companion has not registered a destination floor call, there is no need to notify the companion. Therefore, when elevator C is operating in an upward direction and the stopping floor of elevator C is any one of the first to third floors, that is, when it is considered that a companion of a user who has registered a group call in elevator C is aboard, determination unit 116 does not make a determination. As a result, in the above-mentioned case, destination floor registration system 100 does not make a notification.

[0070] On the other hand, if the direction of travel of car C is downward, or if car C stops at a floor other than floors 1 to 3, it is considered that the accompanying person of the user who registered the group call is not on car C. In this case, the unregistered passenger using car C is likely to be a passenger who is not scheduled to use car C, and it is preferable to notify the unregistered passenger. Therefore, in the above case, the determination unit 116 makes a determination, and a notification is issued according to the determination result.

[0071] Furthermore, if the car from which the second image was acquired is a car assigned to a specific call, the direction from the departure floor to the destination floor of the specific call matches the operating direction of the car, and the floor on which the car is stopped is included in the floors between the departure floor and the destination floor of the specific call, the determination unit 116 does not determine whether the passenger is a registered passenger or an unregistered passenger. In other words, if the floor on which a certain car is stopped is within the boarding section of the user who registered the specific call to which the car is assigned, the determination unit 116 does not make a determination. In this case, the determination unit 116 does not output information indicating the determination result to the notification control unit 117, and therefore no notification is made by the notification unit 43.

[0072] 3, in the specific call to which car A is assigned, the departure floor of the passengers is floor 1 and the destination floor is floor 10. Therefore, in the section from floor 1 to floor 10, in car 41 of car A moving upward, in addition to passengers for whom first images have been acquired, passengers for whom first images have not been acquired also board.

[0073] When an unregistered passenger whose face cannot be identified based on the face in the second image is using elevator 4, destination floor registration system 100 notifies the unregistered passenger that a destination floor call has not been registered. However, although a user who has registered a specific call cannot be identified based on the first image, the destination floor call of the user is registered, so there is no need to notify the user. Therefore, when elevator A is operating in an upward direction and the stopping floor of elevator A is one of floors 1 to 10, that is, when it is considered that a user who has registered a specific call is aboard elevator A, determination unit 116 does not make a determination. As a result, in the above-mentioned case, destination floor registration system 100 does not make a notification.

[0074] On the other hand, if the direction of operation of car A is downward, or if car A stops at a floor other than floors 1 to 10, it is considered that no user who has registered a specific call is on car A. In this case, there is a high possibility that an unregistered passenger using car A is a passenger who is not scheduled to use car A, and it is preferable to notify the unregistered passenger. Therefore, in the above case, the determination unit 116 makes a determination, and a notification is issued according to the determination result.

[0075] (Notification control unit 117) The notification control unit 117 controls notifications to passengers based on the determination result of the determination unit 116. The notification control unit 117 acquires information indicating the determination result from the determination unit 116. The information includes a determination result indicating whether the newly recognized passenger is a registered passenger or an unregistered passenger. The determination unit 116 causes the notification unit 43 to issue a notification based on the information.

[0076] According to the above configuration, an appropriate notification can be made based on the determination result of whether the passenger is a registered passenger who has registered a destination floor call or an unregistered passenger who has not registered a destination floor call. This allows users of the elevator 4 to be encouraged to use the elevator 4 appropriately. In this embodiment, the notification control unit 117 indirectly controls the notification unit 43 via the elevator control device 3. For example, the notification control unit 117 transmits information indicating the notification content to the elevator control device 3 that controls the elevator car in which the notification target is located. As a result, the control unit 31 of the elevator control device 3 controls the notification unit 43 to make the notification. In the following description, "to make a notification" means that the notification control unit 117 indirectly controls the notification unit 43 to make the notification as described above. Furthermore, "the notification control unit 117 controls the notification unit 43" means that the notification control unit 117 transmits information indicating the notification content to the elevator control device 3, and the control unit 31 of the elevator control device 3 controls the notification unit 43 to make the notification.

[0077] Specifically, if a passenger included in the second image is not included in any of the first images registered in the call registration DB 121, that is, if the passenger is an unregistered passenger, the notification control unit 117 notifies that the unregistered passenger has not registered a destination floor call.

[0078] In the destination floor registration system 100 for registering destination floor calls, if the doors of a car 41 are open, even a person who has not registered a destination floor call can board the car 41. However, if such a person boards the car 41, an unexpected number of people will be in the car 41. In this case, a situation may arise in which a user who plans to use the car 41 and has registered a destination floor call cannot board the car 41.

[0079] According to the above configuration, when an unregistered passenger attempts to board the car 41 of a car with an elevator 4, or when the unregistered passenger boards the car 41 of the car, the unregistered passenger can be notified that the destination floor call is not registered. This reduces the possibility that the car 41 will become full before a user with a registered destination floor call boards the car if an unregistered passenger boards the car. Therefore, it is possible to reduce the possibility of a situation occurring in which the registered user cannot use the elevator 4.

[0080] The notification method is not particularly limited as long as it is a method that can let an unregistered passenger know that they have not registered a destination floor call. For example, if the notification unit 43 is a display capable of displaying images or a device capable of projecting images, the notification control unit 117 may cause the notification unit 43 to display an image containing a message indicating that the unregistered passenger has not registered a destination floor, or to project it onto a wall surface or the like. Alternatively, if the notification unit 43 is a speaker capable of outputting audio, the notification control unit 117 may cause the notification unit 43 to output audio indicating that the unregistered passenger has not registered a destination floor. For example, the notification control unit 117 may cause the notification unit 43 to display or output audio, such as a message, "Please register before boarding."

[0081] When the notification control unit 117 obtains a determination result indicating that the passenger is a registered passenger, it identifies a destination floor call associated with a first image identified based on the face of the registered passenger. If the car assigned to the destination floor call made by the registered passenger is different from the car from which the second image of the registered passenger was obtained, the notification control unit 117 notifies the registered passenger that the registered passenger is boarding the wrong car. For example, the notification control unit 117 may cause the notification unit 43 to display or output a message such as "You are boarding the wrong car."

[0082] If a registered passenger boards the wrong car, there is a possibility that the car will not stop at the registered passenger's destination floor. Furthermore, if a registered passenger boards the wrong car, there is a possibility that other passengers will not be able to board the car. Here, according to the above configuration, when a registered passenger attempts to board a car 41 of a car with a different number from the assigned car that the registered passenger is to board, or when the registered passenger boards the car 41, the registered passenger is notified that he or she is boarding the wrong car. This allows the registered passenger to know that he or she is about to use the wrong car. Furthermore, according to the above configuration, it is possible to reduce the possibility of a situation occurring in which a registered passenger boards the wrong car 41, causing a user who planned to use the car 41 to be unable to board the car 41.

[0083] Furthermore, when the car is located in a boarding section for a group call or a specific call, the determination unit 116 does not determine whether the passenger is a registered passenger or an unregistered passenger. Therefore, when the car is located in these boarding sections, the notification control unit 117 does not issue a notification even if an unregistered passenger boards or a registered passenger erroneously boards.

[0084] In a group call, only the first image of the one user who registered the group call is registered, and images showing the faces of accompanying users are not registered. Therefore, while a user who registered a group call is using elevator 4, the accompanying user, whose first image is not registered, will be riding as a passenger in car 41 of the elevator assigned to the group call. Since it was known at the time of group call registration that the accompanying user will be using elevator 4 with the user, there is no need to notify the accompanying user.

[0085] Here, in the destination floor registration system 100, while users who have registered a group call are using the elevator 4, no determination is made by the determination unit 116. As a result, even if a companion boards the elevator with a user, the companion will not be determined to be an unregistered passenger. Therefore, no notification is made to companions who do not need to be notified.

[0086] For a specific call, the first image of the user who registered the specific call is not registered. Therefore, while a user who registered a specific call is using the elevator 4, a user whose first image is not registered will be riding as a passenger in the car 41 of the elevator assigned to the specific call. Even if the first image of a passenger is not registered, if the passenger is a user who registered a specific call, there is no need to notify the passenger.

[0087] In the destination floor registration system 100, no determination is made by the determination unit 116 while a user who has registered a specific call is using the elevator 4. As a result, even if a user who has registered a specific call boards the elevator as a passenger, the passenger will not be determined to be an unregistered passenger. Therefore, no notification is made to passengers who do not need to be notified.

[0088] Furthermore, if an unregistered passenger is present in the car 41 of the elevator, the elevator control device 3 will not move the elevator. Specifically, the notification control unit 117 performs control to notify the unregistered passenger that the unregistered passenger has not registered a destination floor call, and then transmits a door open extension instruction to the elevator control device 3 that controls the elevator 4 in which the unregistered passenger is riding, and information indicating the unregistered passenger to be notified. The door open extension instruction is information that instructs the elevator 4 to extend the door open time and to stop movement. As a result, the elevator control device 3 stops the movement of the elevator 4 that is the control target, and maintains the doors open. Furthermore, after transmitting the door open extension instruction, the notification control unit 117 notifies the unregistered passenger of a message urging them to get off the elevator.

[0089] According to the above configuration, when an unregistered passenger is in the car 41 of a certain elevator, the car 41 does not depart, and a message is announced to the unregistered passenger in the car 41 urging them to get off. This reduces the possibility of a situation occurring in which a user who has registered a destination floor call cannot use the elevator 4.

[0090] When the notification control unit 117 receives alighting information indicating that the target passenger has alighted from the elevator control device 3, it transmits door closing permission information permitting the movement of the elevator 4 to the elevator control device 3. As a result, when the unregistered passenger alights, the movement of the elevator 4 resumes.

[0091] The notification control unit 117 may also send a door open extension instruction and notify the registered passenger of a message urging them to disembark even when the registered passenger is in the car 41 of the wrong car. Furthermore, in addition to the message urging them to disembark, the notification control unit 117 may also notify the registered passenger to re-register their destination floor in a transfer car or a hall destination floor registration device after disembarking. In other words, the notification control unit 117 may perform control so as to notify the registered passenger of the transfer car if the registered passenger can board the car originally guided to them, or to prompt the registered passenger to re-register their destination floor in the hall destination floor registration device if the registered passenger cannot board the car. Furthermore, when the registered passenger disembarks, the notification control unit 117 may send door close permission information to the elevator control device 3.

[0092] <Example of processing flow performed by destination floor registration system 100> 5 to 10 are a flowchart and a sequence diagram showing an example of the flow of processing performed by the destination floor registration system 100. The flow of processing performed by the destination floor registration system 100 will be described below with reference to FIGS.

[0093] (Processing related to destination floor call registration) First, the flow of processing related to the registration of a destination floor call will be described with reference to Fig. 5. Fig. 5 is a sequence diagram showing an example of the flow of processing related to the registration of a destination floor call.

[0094] When the control unit 21 of the destination floor registration device 2 accepts a group button operation performed on the input unit 22 (YES in S1), it waits for acceptance of a number of people input operation. When the control unit 21 has not accepted a group button operation (NO in S1), or when it has accepted a number of people input operation after accepting a group button operation (YES in S2), it waits for acceptance of a destination floor input operation.

[0095] When the control unit 21 receives the destination floor input operation (YES in S3), it causes the imaging unit 24 to capture an image of the user (S4). The control unit 21 acquires the image captured by the imaging unit 24 and extracts the face of the user from the acquired image. The control unit 21 acquires the image showing the extracted face of the user as a first image.

[0096] Thereafter, regardless of whether the control unit 21 was able to acquire the first image, the process proceeds to S5. Subsequently, the control unit 21 registers a destination floor call (S5). Specifically, the control unit 21 generates a call request and transmits the generated call request to the group management control device 1. The call request includes identification information of the destination floor registration device 2, information indicating the destination floor, and first image or non-acquisition information.

[0097] When the reception unit 111 of the group management control device 1 receives the call request (YES in S11: reception step), it receives a destination floor call based on the call request. The reception unit 111 outputs information indicating that the destination floor call has been received and information included in the call request to the allocation unit 112 and the registration unit 113.

[0098] When the allocation unit 112 acquires the information included in the call request from the reception unit 111, it refers to the device DB 122 and identifies the floor on which the destination floor registration device 2 that sent the call request is installed as the departure floor of the destination floor call. The allocation unit 112 allocates an elevator based on the information indicating the departure floor of the destination floor call, the information included in the call request, and the operation status of each of the multiple elevators 4.

[0099] If the number of accompanying persons indicated in the number-of-persons information is 0 (YES in S12) and the reception unit 111 has not received a specific call (NO in S13), the allocation unit 112 allocates the most appropriate car number from among the cars that can be allocated to the destination floor call (S14). If the number of accompanying persons indicated in the number-of-persons information is 0, this means that the reception unit 111 has received a normal call or a specific call. If the reception unit 111 has not received a specific call, this means that the reception unit 111 has received a normal call. On the other hand, if the reception unit 111 has received a specific call (YES in S13), the allocation unit 112 allocates the most appropriate car number from among the wheelchair-compatible cars to the specific call (S15).

[0100] If the number of accompanying persons is one or more (NO in S12), that is, if the reception unit 111 has received a group call, the allocation unit 112 allocates a car number based on the number of people information (S16). The allocation unit 112 allocates the most suitable car number to the group call from among cars that can accommodate all members of the group, including the user who registered the group call and their accompanying persons.

[0101] After S14, S15 or S16, the allocation unit 112 transmits the allocation result, including information indicating the departure floor, destination floor, and assigned elevator, to the registration unit 113, the destination floor registration device 2 that is the sender of the call request, and the elevator control device 3 that controls the assigned elevator. When the control unit 21 of the destination floor registration device 2 receives information indicating the allocation result from the group management control device 1 (YES in S6), it causes the display unit 23 to display the information (S7).

[0102] The registration unit 113 acquires from the reception unit 111 information indicating that a normal call, group call, or specific call has been received, as well as information contained in the call request, and upon acquiring information indicating the assigned car from the allocation unit 112, registers this information in the call registration DB 121.

[0103] If the call request includes the first image (YES in S17), the registration unit 113 registers the information included in the call request as a normal call or a group call. Specifically, the registration unit 113 associates information indicating the assigned car for the normal call or the group call with the first image and information on the number of people, and registers them in the call registration DB 121 (S18: registration step).

[0104] If the call request does not include the first image (NO in S17) but includes non-acquired information, the registration unit 113 registers the information included in the call request as a specific call. Specifically, the registration unit 113 associates information indicating the assigned car for the specific call with the non-acquired information and information on the number of people, and registers them in the call registration DB 121 (S19: registration step).

[0105] (Flag management processing) Next, the flow of processing related to flag management and deletion of a destination floor call will be described with reference to Fig. 6 to Fig. 8. Fig. 6 is a flowchart related to processing for setting the flag in the call registration DB 121 to 1 for a group call.

[0106] The control unit 31 of the elevator control device 3 moves the car 41 of the elevator 4 based on the information received from the group management control device 1. When the car 41 stops at any floor, the control unit 31 opens the door of the car 41 and transmits stop information to the group management control device 1 indicating that the car 41 has stopped.

[0107] When the flag management unit 114 receives stop information (YES in S21), it identifies the target elevator (S22). The flag management unit 114 identifies the elevator 4 controlled by the elevator control device 3 that is the sender of the stop information as the target elevator. Next, the flag management unit 114 refers to the call registration DB 121 and determines whether or not there is a group call to which the target elevator is assigned (S23). If there is a group call to which the target elevator is assigned (YES in S23), the flag management unit 114 extracts all group calls to which the target elevator is assigned. The flag management unit 114 assigns a serial number of an integer equal to or greater than 0 to the extracted group calls, and proceeds to the processing of S24.

[0108] Next, the flag management unit 114 assigns 0 to the variable CNT (S24) and determines whether the destination floor of the target vehicle matches the departure floor of the CNT-th group call (S25). If the destination floor of the target vehicle does not match the departure floor of the CNT-th group call (NO in S25), the process proceeds to S28. In this case, the flag of the group call being determined remains 0.

[0109] If the destination floor of the target vehicle matches the departure floor of the CNT-th group call (YES in S25), the flag management unit 114 determines whether the operating direction of the target vehicle matches the direction of travel from the departure floor to the destination floor of the CNT-th group call (S26). If the operating direction of the target vehicle does not match the direction of travel from the departure floor to the destination floor of the CNT-th group call (NO in S26), the process proceeds to S28. In this case, the flag of the group call being determined remains at 0.

[0110] If the destination floor of the target vehicle matches the departure floor of the CNT-th group call (YES in S26), the flag management unit 114 updates the flag associated with the CNT-th group call in the call registration DB 121 to 1 (S27).

[0111] If NO in S25, NO in S26, or after S27, the flag management unit 114 increments the variable CNT by 1 (S28). If the variable CNT is less than the number of extracted group calls (NO in S29), that is, if there are any group calls among the group calls extracted by the flag management unit 114 that have not been judged, the process returns to S25.

[0112] If there is no group call to which the target vehicle is assigned (NO in S23), or if the variable CNT is equal to or greater than the number of extracted group calls (YES in S29), the flag management unit 114 ends the processing. As a result of the above processing, when a vehicle comes within the riding range of a user who has registered a group call to which that vehicle is assigned, the flag in the call registration DB 121 becomes 1.

[0113] Fig. 7 is a flowchart relating to the processing for setting a flag in the call registration DB 121 to 1 for a specific call. The processing of S31 to S39 shown in Fig. 7 is the same as the processing of S21 to S29 described using Fig. 6, except that the destination floor call to be extracted and determined is a specific call, not a group call. By performing the processing shown in Fig. 7, when a certain car comes within the boarding range of a user who has registered a specific call to which that car is assigned, the flag of that specific call is set to 1.

[0114] 8 is a flowchart related to the process of deleting a destination floor call. When the flag management unit 114 receives stop information (YES in S41), it identifies the target elevator (S42). Next, the flag management unit 114 refers to the call registration DB 121 and determines whether a destination floor call to which the target elevator is assigned is registered (S43).

[0115] If a destination floor call to which the target elevator is assigned is registered (YES in S43), the flag management unit 114 extracts all the corresponding destination floor calls. The flag management unit 114 assigns a serial number of an integer equal to or greater than 0 to the extracted destination floor calls, and proceeds to the processing of S44.

[0116] Next, the flag management unit 114 assigns 0 to the variable CNT (S44) and determines whether the destination floor of the target vehicle matches the destination floor of the CNT-th destination floor call (S45). If the destination floor of the target vehicle does not match the destination floor of the CNT-th destination floor call (NO in S45), the process proceeds to S47.

[0117] If the stop floor of the target elevator matches the destination floor of the CNT-th destination floor call (YES in S45), the flag management unit 114 deletes the CNT-th destination floor call from the call registration DB 121 (S46). After that, the flag management unit 114 increments the variable CNT by 1 (S47). As a result, when a certain elevator arrives at the destination floor of a user who has registered a destination floor call to which that elevator is assigned, the destination floor call of that user is deleted from the call registration DB 121.

[0118] If the variable CNT is less than the number of extracted destination floor calls (NO in S48), that is, if there are any destination floor calls among the extracted destination floor calls for which no determination has been made, the process returns to S45.

[0119] If the target elevator is assigned a destination floor call and no destination floor call with flag information indicating "1" is registered (NO in S43), or if the variable CNT is equal to or greater than the number of extracted destination floor calls (YES in S48), the flag management unit 114 terminates the processing.

[0120] As described above, when the processing shown in Figures 6 to 7 is performed, if the car 41 stops at any floor, the flag in the call registration DB 121 is changed for the group call or specific call that meets the conditions. Also, when the processing shown in Figure 8 is performed, if the car 41 stops at any floor, the destination floor call that meets the conditions is deleted. Note that the processing shown in Figures 6 to 8 is performed before the processing shown in Figure 9. Also, the processing shown in Figures 6 to 8 may be performed simultaneously or sequentially.

[0121] (Processing related to notifications) Next, the flow of processing related to notification will be described with reference to Fig. 9. Fig. 9 is a sequence diagram showing an example of the flow of processing related to notification.

[0122] The imaging unit 42 of the elevator control device 3 images passengers (S51). The control unit 31 acquires the image captured by the imaging unit 42 and recognizes the passenger's face from the image. When the control unit 31 recognizes the face of a new passenger (YES in S52), the control unit 31 extracts the face of the passenger and acquires an image showing the extracted passenger's face as a second image (S53). The control unit 31 transmits the acquired second image to the group management control device 1.

[0123] When the acquisition unit 115 acquires the second image from the elevator control device 3 (YES in S61: acquisition step), it outputs the second image to the determination unit 116. When the determination unit 116 acquires the second image from the acquisition unit 115, it identifies the target elevator (S62). The determination unit 116 identifies the elevator in which the imaging unit 42 that captured the video that is the source of the second image is installed, that is, the elevator used by the passenger included in the second image, as the target elevator.

[0124] Next, the determination unit 116 refers to the call registration DB 121 and determines whether the target elevator has been assigned and a destination floor call with flag information indicating 1 has been registered (S63). If the target elevator has been assigned and a destination floor call with flag information indicating 1 has been registered (YES in S63), that is, if the floor on which the elevator's cage 41 is located is included in the boarding section of a user who has registered a group call or a specific call, the processing ends. As a result, even if a new passenger is recognized and a second image is acquired, no notification is made if the position of the cage 41 is within the boarding section of a user who has registered a group call or a specific call.

[0125] On the other hand, if the target elevator is assigned and a destination floor call indicating flag information 1 is not registered (NO in S63), that is, if the floor on which the elevator's cage 41 is located is not included in the boarding section of the user who registered the group call or specific call, the process proceeds to S64. The determination unit 116 determines whether a first image matching the face included in the second image is registered (S64: determination step). Note that "a first image matching the face included in the second image is registered" does not mean that the face included in the second image and the face included in any of the first images registered in the call registration DB 121 completely match. If the determination unit 116 can identify that the person whose face is included in the second image and the person whose face is included in any of the first images registered in the call registration DB 121 are the same person, it may determine that a first image matching the face included in the second image is registered.

[0126] If a first image that matches the face included in the second image is not registered (NO in S64), the determination unit 116 determines that the passenger whose face is included in the second image is an unregistered passenger (S65: determination step), and outputs information indicating the determination result to the notification control unit 117. When the notification control unit 117 obtains the determination result indicating that the passenger is an unregistered passenger, it controls the notification unit 43 to notify the unregistered passenger that the destination floor call is unregistered (S66: notification control step).

[0127] On the other hand, if a first image matching the face included in the second image is registered (YES in S64), the determination unit 116 determines that the passenger whose face is included in the second image is a registered passenger (S67: determination step), and outputs information indicating the determination result to the notification control unit 117. When the notification control unit 117 obtains the determination result indicating that the passenger is a registered passenger, it determines whether the assigned car of the registered passenger matches the target car (S68). In other words, the notification control unit 117 determines whether the registered passenger is riding in the car assigned to the destination floor call of the registered passenger. As described above, when an unregistered passenger is using elevator car 4 or when a registered passenger is using the wrong car, a predetermined notification is issued.

[0128] If the assigned car number of the registered passenger does not match the target car number (NO in S68), i.e., if the registered passenger is boarding the wrong car, the notification control unit 117 controls the notification unit 43 to notify the registered passenger of the wrong boarding (S69: notification control step). On the other hand, if the assigned car number of the registered passenger matches the target car number (YES in S68), i.e., if the registered passenger is boarding the correct car, the notification control unit 117 ends the process without issuing a notification.

[0129] (Elevator control processing) Next, a processing flow relating to the control of the elevator 4 will be described with reference to Fig. 10. Fig. 10 is a sequence diagram showing an example of a processing flow relating to the control of the elevator 4.

[0130] The control unit 31 of the elevator control device 3 controls the operation of the car 41 of the elevator 4 based on the information received from the group management control device 1. When the car 41 stops at any floor, the control unit 31 opens the door of the car 41 (S71). After that, if no door open extension instruction is received (NO in S72) and a predetermined time has passed since the door opened (YES in S73), the control unit 31 closes the door of the car 41 (S77) and moves the car 41 to the next stopping floor.

[0131] 9 (YES in S81), the notification control unit 117 of the group management control device 1 transmits a door opening extension instruction and information indicating the target person to the elevator control device 3 that controls the elevator car that issued the notification (S82). In addition, the notification control unit 117 controls the notification unit 43 to issue a message urging the target person to get off the elevator (S83).

[0132] When the control unit 31 of the elevator control device 3 receives the door open extension instruction (YES in S72), it extends the door open time of the elevator 4 (S74) and maintains the door open state. Next, the control unit 31 recognizes the passenger's face from the image captured by the imaging unit 42 and determines whether the target person has disembarked (S75). When the target person has disembarked (YES in S75), the control unit 31 transmits disembarking information indicating that the target person has disembarked to the group management control device 1. When the notification control unit 117 receives the disembarking information (YES in S84), it transmits door closing permission information to the elevator control device 3 (S85).

[0133] When the control unit 31 of the elevator control device 3 receives the door closing permission information (YES in S76), it resumes the movement of the elevator 4. Specifically, the control unit 31 closes the doors of the car 41 (S77) and moves the car 41 to the next stopping floor.

[0134] As described above, when an unregistered passenger is using car 41, or when a registered passenger is using the wrong car 41, notification control unit 117 performs control to notify the unregistered passenger or registered passenger of a message urging them to get off. In addition, in the above case, control unit 31 of elevator control device 3 may not close the doors of car 41 even when the door close button is pressed.

[0135] [Embodiment 2] Other embodiments of the present invention will be described below. For ease of explanation, the same reference numerals will be used to designate components having the same functions as those described in the above embodiment, and the description thereof will not be repeated.

[0136] 11 is a block diagram showing the configuration of a destination floor registration system 100A according to embodiment 2 of the present invention. As shown in FIG. 11, the destination floor registration system 100A differs from the destination floor registration system 100 according to embodiment 1 in that it includes a group management control device 1A instead of the group management control device 1. The group management control device 1A includes a control unit 11A, a storage unit 12A, and an input / output interface 13.

[0137] The storage unit 12A stores a call registration DB 121A, a device DB 122, expected passenger number information 123, and passenger information 124. Fig. 12 is a diagram showing an example of the call registration DB 121A. The call registration DB 121A differs from the call registration DB 121 in that the flag information of a specific call in which a user is riding indicates 2. The expected passenger number information 123 is information in which the elevator 4 car number is associated with information indicating the total number of accompanying persons who are thought to be present in the car 41 of that elevator, for each elevator car. The passenger information 124 is information in which the elevator 4 car number is associated with information indicating the number of unregistered passengers present in the car 41 of that elevator, for each elevator car.

[0138] The control unit 11A differs from the control unit 11 of the group management control device 1 in that it has a flag management unit 114A instead of the flag management unit 114, a determination unit 116A instead of the determination unit 116, and a notification control unit 117A instead of the notification control unit 117.

[0139] If the stop floor of a certain car is included in the floors from the departure floor to the destination floor of a specific call, the flag management unit 114A changes the flag information of the specific call to 2.

[0140] When the determination unit 116A receives stop information indicating that the cage 41 of a certain car has stopped, it identifies the expected number of passengers, which is the total number of accompanying persons who are thought to be riding in the cage 41 at the stopping floor of the cage 41. Specifically, the determination unit 116A identifies group calls to which the cage is assigned and for which flag information indicates 1, and calculates the total number of people indicated in the number of passengers information for each of the identified group calls. The determination unit 116A stores the calculated total as expected number of passengers information 123 for the cage. The determination unit 116A identifies the expected number of passengers each time the cage 41 of each car stops and stop information is received. As a result, the expected number of passengers information 123 is updated each time the cage 41 of each car stops.

[0141] Then, when the face of a new passenger is recognized by the elevator control device 3, the determination unit 116A acquires a second image including the face of the passenger via the acquisition unit 115. When the determination unit 116A determines that the passenger in the car 41 of the car is an unregistered passenger, it increases the number of unregistered passengers in the car 41 of the car stored in the passenger information 124 by one.

[0142] Furthermore, when the control unit 31 of the elevator control device 3 recognizes that a passenger has disembarked, it transmits disembarking information indicating that the passenger has disembarked to the group management control device 1A. Upon receiving the disembarking information, the determination unit 116A determines whether the passenger has been determined to be an unregistered passenger. If the passenger has been determined to be an unregistered passenger, the determination unit 116A decreases by one the number of unregistered passengers in the car 41 associated with the car in which the passenger's image was captured in the passenger information 124.

[0143] When the notification control unit 117A acquires a determination result indicating that the passenger is an unregistered passenger, it refers to the scheduled passenger count information 123 and the passenger information 124, and identifies the number of scheduled passengers in the car in which the unregistered passenger was imaged, and the number of unregistered passengers in the car 41. The notification control unit 117A compares the number of unregistered passengers in the car 41 in which the unregistered passenger was imaged with the number of scheduled passengers associated with that car. Here, the number of scheduled passengers indicates the total number of accompanying persons who are thought to be present in the car 41 of the car in which the unregistered passenger was imaged.

[0144] The notification control unit 117A does not issue a notification if the number of unregistered passengers in the cage 41 of a car is equal to or less than the number of people indicated in the headcount information associated with a group call to which the car is assigned and the floor on which the car is stopped is included in a floor between the departure floor and the destination floor of the group call. Specifically, the notification control unit 117A does not issue a notification if, as a result of the above comparison, the number of unregistered passengers in the cage 41 of the car is equal to or less than the number of accompanying persons thought to be present in the cage 41 of the car, i.e., the planned number of passengers associated with the car.

[0145] On the other hand, if the number of unregistered passengers in the car 41 of the car is greater than the number of accompanying persons thought to be present in the car 41 of the car, the notification control unit 117A controls the notification unit 43 to make a notification.

[0146] According to the above configuration, while users who have registered a group call are using the elevator 4, if the number of unregistered passengers is equal to or less than the number indicated in the number of passengers information, i.e., the number of accompanying persons, no notification is made even if there is an unregistered passenger in the car 41. As a result, even if a accompanying person gets on with the user, no notification is made to the accompanying person.

[0147] Furthermore, even if the stopping floor of a certain elevator is within the boarding range of a group call, if there are more unregistered passengers than the number of accompanying persons in the group call, these excess unregistered passengers are not considered to be accompanying persons. These excess unregistered passengers are considered to be passengers who are not scheduled to use the elevator 4. Here, according to the above configuration, when the car 41 of a certain elevator stops, even if the stopping floor of the elevator is within the boarding range of a group call, if the number of unregistered passengers is greater than the scheduled number of passengers, an alert is issued under the control of the alert control unit 117A.

[0148] <Example of notification processing flow> Fig. 13 is a sequence diagram showing an example of the flow of processing related to notification in the destination floor registration system 100A according to embodiment 2. The processing shown in S91 to S93, S101 to S102, S104, and S108 to S110 in Fig. 13 is similar to the processing shown in S51 to S53, S61 to S61, S64, and S67 to S69 in Fig. 9, and therefore description thereof will be omitted here.

[0149] The determination unit 116A refers to the call registration DB 121A and determines whether the target elevator has been assigned and a destination floor call with flag information indicating 2 has been registered (S103). If the target elevator has been assigned and a destination floor call with flag information indicating 2 has been registered (YES in S103), that is, if the floor on which the car 41 of the target elevator is located is included in the boarding section of the user who registered the specific call, the processing ends. As a result, even if a new passenger is recognized and a second image is acquired, no notification is made if the position of the car 41 is within the boarding section of the user who registered the specific call.

[0150] On the other hand, if the target elevator is assigned and a destination floor call with flag information indicating 2 is not registered (NO in S103), that is, if the floor where the cage 41 of the target elevator is located is not included in the boarding section of the user who registered the specific call, the process proceeds to S104. The determination unit 116A determines whether a first image that matches the face included in the second image is registered (S104).

[0151] If a first image that matches the face included in the second image is not registered (NO in S104), the determination unit 116A determines that the passenger with the face included in the second image is an unregistered passenger (S105), and increases the number of unregistered passengers in the car 41 of the target car stored in the passenger information 124 by 1. In addition, the determination unit 116A outputs information indicating the determination result to the notification control unit 117A.

[0152] When the notification control unit 117A acquires a determination result indicating that the passenger is an unregistered passenger, it refers to the scheduled passenger number information 123 and the passenger information 124, and identifies the number of scheduled passengers in the target car and the number of unregistered passengers in the car 41. The notification control unit 117A determines whether the number of unregistered passengers in the car 41 of the target car is greater than the number of accompanying persons who are thought to be present in the car 41 of the target car, i.e., the scheduled passenger number associated with the target car (S106).

[0153] If the number of unregistered passengers in the cage 41 of the target car is equal to or less than the scheduled number of passengers (NO in S106), the notification control unit 117A terminates the process without issuing a notification. On the other hand, if the number of unregistered passengers in the cage 41 of the target car is greater than the scheduled number of passengers (YES in S106), the notification control unit 117A controls the notification unit 43 to notify the unregistered passengers that their destination floor calls are not registered (S107).

[0154] <Specific examples of notification decisions> A specific example of the determination by the notification control unit 117A as to whether or not to issue a notification will be described below, taking as an example a state in which the destination floor calls shown in Fig. 12 are registered. In the example shown in Fig. 12, two group calls to which car C is assigned are registered: a first group call with a boarding range from the first floor to the third floor and five accompanying persons, and a second group call with a boarding range from the first floor to the fifth floor and three accompanying persons.

[0155] The second floor is within the boarding range of both group calls. Therefore, when car C is stopped on the first floor, the number of scheduled passengers is 8. If the number of unregistered passengers is 8 or less, all of the unregistered passengers are considered to be accompanying users who have registered group calls, and so there is no need to issue an alert to these unregistered passengers. On the other hand, if the number of unregistered passengers is greater than 9, the ninth and subsequent unregistered passengers are considered not to be accompanying users who have registered group calls. Here, in the above case, if the number of unregistered passengers is 8 or less, the alert control unit 117A does not issue an alert, and if the number of unregistered passengers is greater than 8, the alert control unit 117A issues an alert.

[0156] Furthermore, the fourth floor is within the boarding range of the second group call, but outside the boarding range of the first group call. Therefore, when car C is stopped on the fourth floor, the number of scheduled passengers is 3. In this case, if the number of unregistered passengers is 3 or less, the notification control unit 117A does not issue a notification, and if the number of unregistered passengers is more than 4, the notification control unit 117A issues a notification.

[0157] Furthermore, the sixth floor is outside the boarding range of both the first group call and the second group call. Therefore, when car C is stopped on the sixth floor, the number of scheduled passengers is 0. In this case, if the number of unregistered passengers is 0, the notification control unit 117A does not issue a notification, but if the number of unregistered passengers is greater than 0, that is, if there is even one unregistered passenger, the notification control unit 117A issues a notification.

[0158] As described above, the destination floor registration system 100A can make a notification as needed by comparing the expected number of passengers with the actual number of unregistered passengers in the car 41.

[0159] [Modification] <Variation 1> In the above-described embodiments, the control unit 21 of the destination floor registration device 2 includes the number of accompanying persons information in the call request and transmits it in all cases of a normal call, a group call, and a specific call. However, this is not limited to this. The control unit 21 may include the number of persons information only when registering a group call, i.e., when generating a call request after accepting a group button operation and a number of persons input operation. Furthermore, the control unit 21 may not include the number of persons information when registering a normal call or a specific call, i.e., when generating a call request without accepting a group button operation. When the reception unit 111 accepts a normal call or a specific call, i.e., when the call request does not include number of persons information, the allocation unit 112 may allocate the number of accompanying persons as 0. Furthermore, when the reception unit 111 accepts a normal call or a specific call, i.e., when the call request does not include number of persons information, the registration unit 113 may not store the number of persons information in the call registration DB 121, 121A.

[0160] <Variation 2> In the above-described embodiments, the reception unit 111 has been described as being capable of receiving normal calls, group calls, and specific calls, but this is not limiting. For example, the reception unit 111 may not be able to receive group calls. In this case, the control unit 21 of the destination floor registration device 2 does not accept group button operations or number of passengers input operations, and each user who wishes to use the elevator 4 performs an input operation for calling a destination floor.

[0161] Furthermore, the reception unit 111 may be unable to receive a specific call. If the control unit 21 or the reception unit 111 of the destination floor registration device 2 is unable to acquire the first image of the user, the control unit 21 or the reception unit 111 may reject the destination floor call of the user. In this case, the control unit 21 of the destination floor registration device 2 may cause the display unit 23 to display a message indicating that the destination floor call could not be registered.

[0162] Furthermore, the reception unit 111 may be configured not to accept group calls and specific calls. In this case, regardless of the floor at which the car 41 stops, an alert is issued when an unregistered passenger boards the car or a registered passenger boards the car by mistake.

[0163] <Variation 3> In each of the above-described embodiments, the configuration has been described in which the notification control units 117, 117A indirectly control the notification unit 43 via the elevator control device 3, but this is not limiting. For example, the group management control device 1, 1A may be connected to the notification unit 43, and the notification control units 117, 117A may directly control the notification unit 43.

[0164] <Variation 4> In each of the above-described embodiments, the destination floor registration system 100, 100A performed control so as not to move the car 41 if an unregistered passenger or a registered passenger assigned to a different car is present in the car 41. However, the destination floor registration system 100, 100A may close the doors of the car 41 and move it even if an unregistered passenger or a registered passenger assigned to a different car is present in the car 41. In this case, the notification control unit 117, 117A may not need to send a door open extension command after issuing a message to the unregistered passenger or the registered passenger assigned to a different car to encourage them to disembark. This prevents the control unit 31 of the elevator control device 3 from receiving the door open extension command, making it possible to move the car 41 even if an unregistered passenger or a registered passenger assigned to a different car is present in the car 41.

[0165] Furthermore, the destination floor registration system 100, 100A may be configured to move the car 41 even if there are unregistered passengers or registered passengers assigned to a different car in the car 41, as long as the elevator 4 is not considered congested. For example, the notification control unit 117, 117A may be configured to issue a message encouraging passengers to disembark and then transmit a door-open extension instruction only during a predetermined time period. The predetermined time period is set as a time period during which the elevator 4 is considered congested. During the time period during which the elevator 4 is considered congested, the car 41 may be filled with passengers who have registered destination floor calls in advance and their companions. If a passenger who is not scheduled to use a certain car during the time period boards the car 41 of that car, the car 41 may become full, potentially preventing passengers who are scheduled to use that car from boarding the car 41. On the other hand, during time periods other than the above time period, even if a passenger who is not scheduled to use a certain car boards the car 41 of that car, it is considered relatively unlikely that a passenger who is scheduled to use that car will be unable to board the car 41.

[0166] According to the above configuration, if an unregistered passenger boards the elevator 4 or if a registered passenger boards the elevator 4 by mistake during a time period when the elevator 4 is expected to be crowded, the movement of the car 41 is stopped, but the movement of the car 41 is not stopped during other time periods. This reduces the possibility of a situation occurring in which a user who has registered a destination floor call is unable to use the elevator 4 during a specific time period, while reducing the decrease in convenience caused by the delayed departure of the car 41 during other time periods.

[0167] Furthermore, the destination floor registration system 100 may be configured to move the car 41 if there is room in the car 41 to accommodate an unregistered passenger or a registered passenger who boarded by mistake. The notification control units 117, 117A may be configured not to send a door opening extension instruction if, for a certain car, the total number of unregistered passengers or registered passengers who boarded by mistake plus the maximum number of expected passengers for each floor corresponding to that car is equal to or less than the number of passengers that can be accommodated by the car 41 of that car.

[0168] For example, if the maximum expected number of passengers in car 41, which can accommodate 15 people, is 10, and an unregistered passenger, one more than the number of accompanying persons, is on board, the number of passengers will not exceed the capacity, regardless of the floor to which the unregistered passenger boards. In this case, after issuing a notification urging the unregistered passenger to disembark, notification control units 117, 117A do not need to send a door opening extension instruction, regardless of whether the unregistered passenger disembarks. According to the above configuration, if car 41 has room to accommodate an unregistered passenger or a registered passenger who boarded by mistake, car 41 will move even if an unregistered passenger boards or a registered passenger boards by mistake. This reduces the decrease in convenience caused by a delayed departure of car 41.

[0169] <Variation 5> In the above-described first embodiment, the storage unit 12 of the group management control device 1 may store the passenger information 124 described in the second embodiment. Furthermore, the determination unit 116 may increase or decrease the number of unregistered passengers stored as the passenger information 124, similar to the determination unit 116A in the second embodiment. Furthermore, the notification control units 117 and 117A according to the first and second embodiments may cause the notification unit 43 to notify the number of unregistered passengers based on the passenger information 124. Furthermore, the notification control units 117 and 117A may count the number of registered passengers who have boarded a train by mistake, and cause the notification unit 43 to notify the number of registered passengers.

[0170] <Variation 6> In the second embodiment described above, the number of expected passengers is determined based on the number of accompanying passengers in a group call, but this is not limited to this. For example, the determination unit 116A may determine the number of expected passengers by including the number of users who have registered specific calls. Specifically, the number of expected passengers in a certain car may be determined as the sum of the number of accompanying passengers in a group call to which a certain car is assigned and whose boarding range includes the stopping floor of that car, and the number of users who have registered specific calls to which that car is assigned and whose boarding range includes the stopping floor of that car.

[0171] For example, in addition to the destination floor call shown in Fig. 12, a specific call is registered with the first floor as the departure floor, the second floor as the destination floor, and car C assigned to it. In this case, if car C stops on the first floor and its moving direction is upward, the flag information of the specific call assigned to car C indicates 2.

[0172] In this case, the determination unit 116A extracts two group calls to which car C is assigned and whose flag information indicates 1, and one specific call to which car C is assigned and whose flag information indicates 2. The determination unit 116A then determines the number of expected passengers to be 9, which is 8, the total number of accompanying persons in the group calls, plus 1, the number of users who have registered specific calls, and updates the expected number of passengers information 123 for car C.

[0173] As a result, even if a user who has registered a specific call is determined to be an unregistered passenger, if only those scheduled to use the elevator 4 are on board, the number of unregistered passengers in the car 41 will be less than the number of scheduled passengers, so no notification will be made.

[0174] [Software implementation example] The functions of the destination floor registration system 100, 100A (hereinafter referred to as the "system") can be realized by a program that causes a computer to function as the system, and a program that causes a computer to function as each control block of the system (particularly each part included in the control unit 11, 11A, and control unit 31).

[0175] In this case, the system includes a computer having at least one control device (e.g., a processor) and at least one storage device (e.g., a memory) as hardware for executing the program. The control device and storage device execute the program, thereby realizing the functions described in each of the above embodiments.

[0176] The program may be non-transitory and may be recorded on one or more computer-readable recording media. The recording media may or may not be included in the system. In the latter case, the program may be supplied to the device via any wired or wireless transmission medium.

[0177] Furthermore, some or all of the functions of the control blocks can be realized by logic circuits. For example, an integrated circuit in which a logic circuit that functions as each of the control blocks is formed is also included in the scope of the present invention. In addition, the functions of the control blocks can also be realized by, for example, a quantum computer.

[0178] Furthermore, each process described in each of the above embodiments may be executed by AI (Artificial Intelligence). In this case, the AI ​​may run on the control device or on another device (for example, an edge computer or a cloud server).

[0179] The present invention is not limited to the above-described embodiments, and various modifications are possible within the scope of the claims. Embodiments obtained by appropriately combining the technical means disclosed in different embodiments are also included in the technical scope of the present invention.

[0180] 〔summary〕 The destination floor registration system according to aspect 1 of the present invention comprises a reception unit that receives destination floor calls from users of elevators; a registration unit that registers, in a call registration database in which information relating to the destination floor calls is stored, an assigned elevator car that is assigned to the newly received destination floor call and a first image that is an image including the face of the user who made the destination floor call, in association with each other; an acquisition unit that acquires a second image that is an image including the face of a passenger who will be boarding the elevator; a determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; and an alarm control unit that controls alarms to the passenger based on the determination result of the determination unit.

[0181] In the destination floor registration system of aspect 2 of the present invention, in aspect 1 above, if the passenger included in the second image is not included in any of the first images registered in the call registration database, the determination unit may determine that the passenger is an unregistered passenger, and the notification control unit may notify that the unregistered passenger has not registered the destination floor call.

[0182] A destination floor registration system according to aspect 3 of the present invention is, in the above-mentioned aspect 2, provided with an elevator control unit that controls the operation of the elevator, and when the unregistered passenger is present in the car of the elevator, the elevator control unit may not move the elevator, and the notification control unit may notify the unregistered passenger of a message urging them to disembark.

[0183] In a destination floor registration system according to aspect 4 of the present invention, in any of aspects 1 to 3 above, if the passenger included in the second image is included in any of the first images registered in the call registration database, the determination unit determines that the passenger is a registered passenger, and if the assigned car for the destination floor call made by the registered passenger is different from the car on which the second image of the registered passenger was obtained, the notification control unit may notify that the registered passenger is boarding the wrong car.

[0184] A destination floor registration system according to aspect 5 of the present invention is such that, in any of aspects 1 to 4 above, the reception unit is capable of receiving a group call, which is a destination floor call including headcount information indicating the number of accompanying persons who plan to use the elevator with the user, and when the reception unit receives the group call, the registration unit may register in the call registration database the elevator number assigned to the group call, the first image including the face of the user who made the group call, and further the headcount information in association with each other.

[0185] In the destination floor registration system of aspect 6 of the present invention, in aspect 5 above, if the elevator that acquired the second image is the elevator assigned to the group call, the direction from the departure floor to the destination floor of the group call matches the operating direction of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call, the determination unit does not need to determine whether the passenger is a registered passenger or an unregistered passenger.

[0186] A destination floor registration system according to aspect 7 of the present invention is such that, in aspect 5 above, the notification control unit does not need to issue a notification if the number of unregistered passengers in the car of the elevator is equal to or less than the number of people indicated in the number of passengers information associated with the group call to which the elevator is assigned and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call.

[0187] A destination floor registration system according to aspect 8 of the present invention may be such that, in any of aspects 1 to 7 above, if the registration unit is unable to acquire the first image of the user, it associates the assigned elevator for the destination floor call made by the user with information indicating that the first image could not be acquired, and registers the call as a specific call in the call registration database.

[0188] A destination floor registration system according to aspect 9 of the present invention is such that, in aspect 8 above, if the elevator from which the second image was acquired is the elevator assigned to the specific call, the direction from the departure floor to the destination floor of the specific call matches the operating direction of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the specific call, the determination unit does not need to determine whether the passenger is a registered passenger or an unregistered passenger.

[0189] A control method for a destination floor registration system according to aspect 10 of the present invention includes a reception step of receiving a destination floor call from a user using an elevator; a registration step of registering, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator car that is assigned to the newly received destination floor call and a first image that is an image including the face of the user who made the destination floor call, in association with each other; an acquisition step of acquiring a second image that is an image including the face of a passenger who will be boarding the elevator; a determination step of determining whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; and an alarm control step of controlling an alarm to the passenger based on the determination result in the determination step. [Explanation of symbols]

[0190] 100, 100A destination floor registration system 111 Reception 121, 121A Call Registration DB (Call Registration Database) 113 Registration Department 115 Acquisition Department 116, 116A Judgment section 117, 117A Notification control section 31 Control unit (elevator control unit) 4. Elevator 41 Basket S11 Reception step S18, S19 Registration Steps S61 Acquisition Step S64, S65, S67 Judgment steps S66, S69, notification control steps

Claims

1. a reception unit that receives a destination floor call from a user using the elevator; a registration unit that registers, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator that is an elevator that is assigned to the newly accepted destination floor call, and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition unit that acquires a second image that is an image including a face of a passenger who will board the vehicle; a determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control unit that controls notification to the passengers based on the determination result of the determination unit; an elevator control unit that controls the operation of the elevator, When the passenger included in the second image is not included in any of the first images registered in the call registration database, the determination unit determines that the passenger is the unregistered passenger; When the unregistered passenger is present in the car of the elevator, the elevator control unit does not move the car. Destination floor registration system.

2. If the passenger included in the second image is not included in any of the first images registered in the call registration database, The notification control unit notifies that the unregistered passenger has not registered the destination floor call. The destination floor registration system according to claim 1.

3. When the unregistered passenger is present in the car of the car, The notification control unit notifies the unregistered passenger of a message urging the passenger to get off the vehicle. The destination floor registration system according to claim 2.

4. a reception unit that receives a destination floor call from a user using the elevator; a registration unit that registers, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator that is an elevator that is assigned to the newly accepted destination floor call, and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition unit that acquires a second image that is an image including a face of a passenger who will board the vehicle; a determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control unit that controls notification to the passengers based on the determination result of the determination unit, The reception unit is capable of receiving a group call, which is a destination floor call in which one or more accompanying persons plan to use the elevator together with the user, When the reception unit receives the group call, the registration unit registers in the call registration database an assigned car for the group call, the first image including the face of the user who made the group call, and number information indicating the number of accompanying persons, in association with each other. Destination floor registration system.

5. a reception unit that receives a destination floor call from a user using the elevator; a registration unit that registers, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator that is an elevator that is assigned to the newly accepted destination floor call, and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition unit that acquires a second image that is an image including a face of a passenger who will board the vehicle; a determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control unit that controls notification to the passengers based on the determination result of the determination unit, When the first image of the user cannot be acquired, the registration unit associates an assigned elevator for the destination floor call made by the user with information indicating that the first image could not be acquired, and registers the result as a specific call in the call registration database. Destination floor registration system.

6. If the passenger included in the second image is not included in any of the first images registered in the call registration database, The determination unit determines that the passenger is the unregistered passenger, The notification control unit notifies that the unregistered passenger has not registered the destination floor call.

6. The destination floor registration system according to claim 4 or 5.

7. an elevator control unit for controlling the operation of the elevator; If the unregistered passenger is in the car of the car, The elevator control unit does not move the elevator car, The notification control unit notifies the unregistered passenger of a message urging the passenger to get off the vehicle. The destination floor registration system according to claim 6.

8. If the passenger included in the second image is included in any of the first images registered in the call registration database, The determination unit determines that the passenger is the registered passenger, When an assigned car for the destination floor call made by the registered passenger is different from the car in which the second image of the registered passenger was acquired, the notification control unit notifies that the registered passenger is boarding the wrong car.

6. The destination floor registration system according to claim 1, 4 or 5.

9. The reception unit is capable of receiving a group call, which is a destination floor call in which one or more accompanying persons plan to use the elevator together with the user, When the reception unit receives the group call, the registration unit registers in the call registration database an assigned car for the group call, the first image including the face of the user who made the group call, and number information indicating the number of accompanying persons, in association with each other.

6. The destination floor registration system according to claim 1 or 5.

10. If the elevator from which the second image was acquired is an elevator assigned to the group call, the direction from the departure floor to the destination floor of the group call matches the operating direction of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call, the determination unit does not determine whether the passenger is the registered passenger or the unregistered passenger.

5. The destination floor registration system according to claim 4.

11. the notification control unit does not issue a notification when the number of unregistered passengers in the car of the vehicle is equal to or less than the number of people indicated in the number-of-people information associated with the group call to which the vehicle is assigned and the floor on which the vehicle is stopped is included in a floor between the departure floor and the destination floor of the group call, 5. The destination floor registration system according to claim 4.

12. If the elevator from which the second image was acquired is an elevator assigned to the specific call, the direction from the departure floor to the destination floor of the specific call matches the operating direction of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the specific call, the determination unit does not determine whether the passenger is a registered passenger or an unregistered passenger; The destination floor registration system according to claim 5.

13. a reception step of receiving a destination floor call from a user using the elevator; a registration step of registering, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator car that is assigned to the newly accepted destination floor call and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition step of acquiring a second image which is an image including a face of a passenger who will board the vehicle; a determining step of determining whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control step of controlling notification to the passengers based on the determination result in the determination step; controlling the operation of the vehicle; If the passenger included in the second image is not included in any of the first images registered in the call registration database, the passenger is determined to be the unregistered passenger in the determining step; When the unregistered passenger is present in the car of the car, in the step of controlling the operation of the car, the car is not moved. A method for controlling a destination floor registration system.

14. a reception step of receiving a destination floor call from a user using the elevator; a registration step of registering, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator car that is assigned to the newly accepted destination floor call and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition step of acquiring a second image which is an image including a face of a passenger who will board the vehicle; a determining step of determining whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control step of controlling notification to the passengers based on the determination result in the determination step, In the receiving step, a group call can be received, which is a destination floor call in which one or more accompanying persons plan to use the elevator together with the user, In the registration step, when the group call is accepted in the acceptance step, the assigned car for the group call, the first image including the face of the user who made the group call, and number information indicating the number of accompanying persons are associated and registered in the call registration database. A method for controlling a destination floor registration system.

15. a reception step of receiving a destination floor call from a user using the elevator; a registration step of registering, in a call registration database in which information relating to the destination floor call is stored, an assigned elevator car that is assigned to the newly accepted destination floor call and a first image that is an image including a face of the user who made the destination floor call, in association with each other; an acquisition step of acquiring a second image which is an image including a face of a passenger who will board the vehicle; a determining step of determining whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call; a notification control step of controlling notification to the passengers based on the determination result in the determination step, In the registration step, if the first image of the user cannot be acquired, an assigned elevator for the destination floor call made by the user is associated with information indicating that the first image could not be acquired, and the associated elevator is registered in the call registration database as a specific call. A method for controlling a destination floor registration system.

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