Donation support device and donation support program

Abstract

To provide a donation support apparatus and program that promote automation of a series of processes of a donor 4 and an educational institution in a school support donation system, increasing willingness of the donor 4 to donate and enabling the educational institution to expand the scope of activities and improve quality through the donations.SOLUTION: The donation support apparatus 1 includes: a return gift storage unit 12 for storing educational institution information relating to educational institutions that are eligible as donation targets in a school support donation system in association with return gift information relating to return gifts created by educational personnel of the educational institutions; a communication unit 13 for establishing communication with a donor terminal 2 operated by a donor 4 who makes a donation to an educational institution; and a control unit 11 for automating a series of processes in which, when the donor 4 makes a donation to an educational institution the donor 4 wishes to support, a return gift created by educational personnel of the educational institution is provided to the donor 4.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a donation support device and a donation support program. [Background technology]

[0002] "Furusato tax" is a system in which, when a taxpayer makes a donation to a local government of their choice, any portion of the donation that exceeds a specified amount is deducted from their income tax and resident tax in Japan. When a hometown tax donation is made, the local government sends the taxpayer a gift in return for the donation. Various technologies compatible with this "Furusato tax" system have been disclosed.

[0003] For example, Patent Document 1 discloses a technology that allows users to smoothly receive a gift in return when casually making a hometown tax donation at a tourist spot, etc., by comprising a first acquisition unit configured to acquire user information that can identify the user, a second acquisition unit configured to acquire tax payment instructions from the user, including the amount of tax to be paid for hometown tax donations, when the user information is acquired by the first acquisition unit, a tax payment processing unit that, when the tax payment instructions are acquired by the second receiving unit, executes tax payment processing to pay the tax amount as hometown tax donation to the local government where the tax payment support device is installed, and an issuing unit that, when the tax payment processing is executed by the tax payment processing unit, issues a gift in return based on the amount of tax paid. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-157764 Summary of the Invention [Problem to be solved by the invention]

[0005] Incidentally, the technology in Patent Document 1 is related to the "Furusato Tax Payment" system, but in recent years, a "School Support Donation System" has been established as a system similar to the "Furusato Tax Payment" system, in which individuals and companies make donations to schools through local governments, which are used for education and school improvement, and the donors are eligible for tax benefits. It is desirable that technology be developed for this school support donation system as well, for example, to automate the operation of the system, just like the "Furusato Tax Payment" system.

[0006] The present invention has been made in light of the above circumstances, and its purpose is to provide a donation support device and a donation support program that automates a series of processes for donors and schools in a school support donation system, thereby increasing donors' motivation to donate and enabling schools to expand the scope and improve the quality of their activities through donations. [Means for solving the problem]

[0007] As a result of intensive research into solving the above-mentioned problems, the inventors discovered that the above-mentioned object can be achieved by selecting educational institution information displayed on the donor's terminal and then selecting return gift information to donate to an educational institution, including a school that the donor wishes to support, and then receiving a return gift created by an educator at that educational institution. The inventors then completed the present invention. Specifically, the present invention provides the following:

[0008] The present invention relates to a return gift storage unit that stores educational institution information related to educational institutions that are the recipients of donations under the school support donation system and return gift information related to return gifts created by educational personnel at the educational institutions in association with each other; a communication unit that establishes communication with a donor terminal operated by a donor who makes a donation to the educational institution; a control unit; The control unit an educational institution information display process that displays the educational institution information in a selectable manner on the donor terminal with which communication has been established by the communication unit; a return gift information display process for displaying the return gift information associated with the educational institution information selected in the educational institution information display process in a selectable manner on the donor terminal; a donation amount receiving process for receiving input of a donation amount to the educational institution indicated by the educational institution information selected in the educational institution information display process; and a provision process for providing the return gift indicated by the return gift information selected in the return gift information display process to the donor operating the donor terminal.

[0009] According to the present invention, when a donor makes a donation to an educational institution they wish to support by selecting educational institution information displayed on the donor's terminal and then selecting gift information, a gift created by an educational professional at the educational institution is provided to the donor.This process is automated, which increases donors' motivation to donate by providing a gift in return, and allows educational institutions to expand the scope and improve the quality of their activities through donations. [Effects of the Invention]

[0010] According to the present invention, in the school support donation system, the series of processes between donors and educational institutions is automated, which increases donors' motivation to donate and enables educational institutions to expand the scope of their activities and improve the quality through donations. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is an explanatory diagram showing the flow of information in the donation support device of this embodiment. [Figure 2] FIG. 2 is a flowchart of the donation support program of this embodiment. [Figure 3] FIG. 3 is an explanatory diagram showing the flow of information in the donation support device of this embodiment. [Figure 4] FIG. 4 is a block diagram showing an example of the hardware configuration of the donation support device of this embodiment. [Figure 5] FIG. 5 is an explanatory diagram showing the flow of information in the donation support device of this embodiment. [Figure 6] FIG. 6 is an explanatory diagram showing the display screen of the donor terminal of this embodiment. [Figure 7] FIG. 7 is an explanatory diagram of the educational institution database of this embodiment. [Figure 8] FIG. 8 is an explanatory diagram of the return gift database of this embodiment. [Figure 9] FIG. 9 is a flowchart of the donation support program of this embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0012] Hereinafter, an example of an embodiment of the present invention will be described in detail with reference to the drawings.

[0013] (Donation Support Device 1) As shown in Figure 1, the donation support device 1 has a return gift memory unit 12 that stores educational institution information about educational institutions that are eligible for donations under the school support donation system and return gift information about return gifts created by educational personnel at the educational institutions, in association with each other; a communication unit 13 that establishes communication with a donor terminal 2 operated by a donor 4 who makes a donation to an educational institution; and a control unit 11 that automates the series of processes in which, when donor 4 makes a donation to an educational institution that he or she wishes to support, a return gift created by educational personnel at the educational institution is provided to donor 4.

[0014] The "School Support Donation System" is a system operated by local governments in Japan that allows individuals and companies to make donations to designated schools and other educational institutions. The system aims to enable local communities and the general public to support educational institutions in order to improve the educational environment. The educational institutions that receive donations can use the funds for various aspects of their operations, such as improving school facilities, enhancing teaching materials, and developing special educational programs. Donors4 can receive tax deductions for their donations, allowing them to support educational institutions while reducing their own tax burden. Furthermore, local governments can provide gifts from educational institutions to express their gratitude to donors4. Gifts often reflect the unique characteristics of each educational institution and include local specialties or products exclusive to the educational institution.

[0015] The School Support Donation System offers tax benefits similar to those of the Hometown Tax Donation System, but differs in the recipient organizations and the conditions for deductions. Specifically, the Hometown Tax Donation System targets donations to local governments, and donors can receive gifts in return from the local government. The School Support Donation System, on the other hand, allows donations to be made both directly and indirectly to educational institutions certified by the Minister of Education, Culture, Sports, Science and Technology or other designated educational institutions. Specifically, a direct donation is when donors select a specific school (educational institution) to receive the donation and transfer the donation directly to the school's designated account or via a method designated by the school. Indirect donations are when donors send donations through a local government or intermediary support organization. In this method, donations are deposited with the local government or organization, which then manages and distributes them according to the purpose of the donation. Examples include educational promotion funds and support for specific projects.

[0016] Furthermore, donations under the School Support Donation System are typically sent via bank transfer or registered cash, and there is no system for sending donations through a payment processing company, as is the case with hometown tax donation portal sites. However, it would be preferable for the School Support Donation System to have a portal site like the hometown tax donation portal site that posts information about donations and return gifts. In this case, a system could be created that allows users to search and compare educational institution characteristics and return gifts all at once, allowing donors4 to donate to educational institutions that best suit their preferences. Furthermore, by disclosing the use of donations on the portal site, donors4 can make donations with peace of mind. Furthermore, this could potentially attract more donations from small educational institutions that are difficult to attract, or from areas with regional disparities.

[0017] Because the purpose of the School Support Donation Program is to expand educational support, the recipients of "educational institutions" include not only traditional public schools, private schools, vocational schools, and higher education institutions, but also other education-related organizations that offer specific educational programs or projects. Therefore, educational institutions eligible for donations include educational research institutions such as institutions that conduct research on teaching methods and curriculum development, non-profit educational organizations such as organizations that offer educational programs and organizations that provide specific educational services, specialized educational institutions such as music schools, art schools, and technical training centers that provide vocational training or education specialized in specific skill sets, online educational platforms that offer digital educational content and distance learning programs, and institutions that offer online courses on specific subjects or skills.

[0018] "Educational institution information" is information that serves as an important criterion for donors 4 when considering making a donation. Specifically, educational institution information includes the educational institution's official identification and contact information, such as an overview of the educational institution, which is basic information for understanding the educational institution's purpose and activities, the educational institution's name, date of establishment, location, telephone number, and website. The educational institution information also includes the use of donations, the type of donation and its breakdown by use, specific business activities and business results, measures to express gratitude, disclosure and reporting of information on the use of donations, and the implementation of audits of the use of donations. The educational institution information also includes local government information on the local government's school support donation system, which includes information on whether each local government has adopted the school support donation system and whether educational institutions can be designated. Details of the local government information will be discussed later using Figure 7.

[0019] "Educational personnel" are those who directly or indirectly create gifts in return for donations, such as directors, officers, staff, students, and local volunteers of educational institutions. Examples of "gifts in return" are those created directly or indirectly by educational personnel, and include digital gifts such as photographs of school buildings and student activities, photographs showcasing the institution's programs, videos of student performances and presentations, music composed by students, illustrations drawn by students, and the institution's logo. Examples of gift items include physical gifts such as student paintings, student-created sculptures, sculptures featuring the institution's symbol, crafts, and books written by students, as well as experiential programs such as student-led campus tours, programs offering hands-on experience of the institution's programs, and online events.

[0020] "Gift information" indicates the content and description of the gift, including, for example, the photo's title, the date and location of the photo, the photographer's name, and details about the context and intent of the scene depicted in the photo. For video and music gifts, information includes the name of the performer or artist, the year the gift was created, the location of the performance or recording, and a description of the gift's context and inspiration. For physical gifts such as paintings and sculptures, information includes the materials used, the production process, the gift's dimensions, the message or symbolism intended by the artist, the exhibition location, and previous exhibition history. Furthermore, "Gift information" for experiential programs includes the program's date and time, location, participation method, purpose and overview, expected experiences and learnings, pre-requisites, and participation requirements. All gift information plays an important role in donors' gift selection and donation decisions. Proper information helps donors understand the value, significance, and context of the gift, fostering a stronger connection with the educational institution and demonstrating that the institution operates transparently.

[0021] (Donation support device 1: return gift storage unit 12) The "return gift storage unit 12" stores educational institution information about educational institutions that are recipients of donations under the School Support Donation Program and return gift information about return gifts created by educational personnel at the educational institutions, in association with each other. The return gift storage unit 12 may be composed solely of a storage device such as a hard disk, a solid-state drive (SSD), or flash memory, but is preferably configured as a return gift storage server equipped with a storage device and a control device. If the return gift storage unit 12 is configured as a return gift storage server, a relational database management system can be used to efficiently manage information such as the type of return gift, the year of production, the name of the artist, a description of the return gift, and details of the project supported by the donation, so that the return gift information required by the donor 4 can be quickly retrieved when searching or selecting a gift.

[0022] In addition, when the return gift storage unit 12 is configured as a return gift storage server, it preferably has a data analysis function for storing the selection history and donation tendencies of the donor 4 and using this data to customize return gifts and educational institutions recommended to future donors 4. In other words, it is preferable that the return gift storage unit 12 not simply be a place to store information, but function as a system that enables responses according to the needs of the donor 4. Details of the return gift storage unit 12 will be described later.

[0023] (Donation support device 1: communication unit 13) The communication unit 13 has a communication function that establishes communication with a donor terminal 2 operated by a donor 4 who makes a donation to an educational institution. The communication unit 13 is configured to establish communication with not only the donor terminal 2, but also the education-related person terminal 3 and the administrator terminal 7. The communication unit 13 is capable of communicating with each of the terminals 2, 3, and 7 via a data communication network such as the Internet 5. Here, examples of the "data communication network" include the Internet 5, an intranet, an extranet, a mobile communication network, a wide area network (WAN), a local area network (LAN), a metropolitan area network (MAN), and a satellite communication network.

[0024] The communications unit 13 is constructed with a highly reliable hardware configuration to reliably establish communications between the donor terminal 2, the education-related terminal 3, and the administrator terminal 7 and ensure smooth information exchange. Specifically, it is equipped with a network interface card (NIC) to ensure high-speed data transfer and stable connections, minimizing the risk of delays and data loss. The communications unit 13 also includes routers and switches for efficient routing and distribution of data packets and optimizing network traffic management. Furthermore, the communications unit 13 is equipped with a firewall and intrusion detection system (IDS) to protect the network from unauthorized external access and internal security threats, enhancing data protection for donors 4 and education-related personnel.

[0025] Note that data communication between the communication unit 13 and the donor terminal 2, administrator terminal 7, and education-related person terminal 3 is not limited to a data communication network such as the Internet 5, and Bluetooth (registered trademark), a wireless communication standard for short-range communication, may also be used. Data communication may also be via a dedicated line to prevent information leakage. Furthermore, when data communication is performed between the communication unit 13 and the donor terminal 2 and administrator terminal 7 via the Internet 5, it is preferable that the communication unit 13, donor terminal 2, and administrator terminal 7 have a VPN (Virtual Private Network) function. If a VPN function is incorporated into the communication unit 13, donor terminal 2, and administrator terminal 7, for example, data communication from the donor terminal 2 passes through a VPN connection, thereby protecting the communication from unauthorized external access and ensuring secure communication.

[0026] (Donation support device 1: control unit 11) The "control unit 11" executes a process in which, when a donor 4 makes a donation to an educational institution that the donor 4 wishes to support, a return gift created by an educational institution official at the educational institution is provided to the donor 4. Specifically, as shown in FIG. 2, the control unit 11 is a computer that executes the following processes: an educational institution information display process (A1) that causes the donor terminal 2, with which communication is established by the communication unit 13, to selectably display educational institution information; a return gift information display process (A2) that causes the donor terminal 2 to selectably display return gift information associated with the educational institution information selected in the educational institution information display process (A1); a donation amount reception process (A3) that receives input of the donation amount for the educational institution indicated by the educational institution information selected in the educational institution information display process (A1); and a provision process (A4) that provides the return gift indicated by the return gift information selected in the return gift information display process (A2) to the donor 4 operating the donor terminal 2.

[0027] According to the above configuration, when donor 4 makes a donation to an educational institution he or she wishes to support by selecting educational institution information displayed on donor terminal 2 and then selecting gift information, a gift created by an educational professional at the educational institution is provided to donor 4. This automates the entire process, which increases donor 4's motivation to donate by providing a gift in return, and allows educational institutions to expand the scope of their activities and improve the quality of their activities through donations.

[0028] (Donor terminal 2) The donor terminal 2 is a terminal device operated by a donor 4 who makes a donation to an educational institution. It is an information processing device such as a general-purpose personal computer, laptop computer, smartphone, or tablet terminal. The educator terminal 3 and administrator terminal 7 are also similar terminal devices. The donor terminal 2 communicates with the gift storage unit 12 via the Internet 5 and provides an interface for the donor 4 to search for information about educational institutions, view available projects, and make donations. This allows the donor terminal 2 to easily participate in donation activities at home or while traveling. The donor terminal 2 is preferably capable of receiving notifications from the donation support device 1 about new projects that the donor 4 may be interested in or activities that require urgent support. In other words, the donation support device 1 preferably has a function for outputting notifications about new projects that the donor 4 may be interested in or activities that require urgent support to the donor terminal 2.

[0029] (Donation support device 1: Overall configuration) As shown in Figure 3, the above-mentioned donation support device 1 has a return gift memory unit 12 in which educational institution information regarding educational institutions that are the recipients of donations under the school support donation system and return gift information regarding return gifts created by educational personnel at the educational institutions are stored in association with each other, a communication unit 13 that establishes communication with a donor terminal 2 operated by a donor 4 who makes a donation to an educational institution, and a control unit 11. The control unit 11 has an educational institution information display processing unit 1121 that selectably displays educational institution information on the donor terminal 2 with which communication has been established by the communication unit 13, a return gift information display processing unit 1122 that selectably displays return gift information associated with the educational institution information selected by the educational institution information display processing unit 1121 on the donor terminal 2, a donation amount reception processing unit 114 that accepts input of the donation amount to the educational institution indicated by the educational institution information selected by the educational institution information display processing unit 1121, and a provision processing unit 117 that provides the return gift indicated by the return gift information selected by the return gift information display processing unit 1122 to the donor 4 operating the donor terminal 2.

[0030] It is preferable that the donation amount reception processing unit 114 allows the donor 4 to choose between an indirect donation to an educational institution via a local government and a direct donation to the educational institution. In this case, the donor 4 can easily make a donation by selecting either an indirect donation or a direct donation without having to investigate whether direct donations to educational institutions are permitted by law.

[0031] The educational institution information display processor 1121 is also preferably configured to accept display conditions and extract and display educational institution information that meets the display conditions. Here, the "display conditions" are an important element for enabling the donor 4 to efficiently select educational institutions. Specifically, if the donor 4 wishes to support a local educational institution, the display conditions would narrow the search based on geographic location. For example, a display condition might be "display only educational institutions located in Tokyo." If the donor 4 is interested in a specific field of activity, the display conditions would be to extract educational institutions that specialize in that field. For example, the display conditions would be educational institutions that match the donor 4's interests, such as "educational support," "environmental protection," "health and medical services," and "animal protection." If the donor 4 wishes to make a donation based on a budget, the display conditions would be to search for educational institutions based on the minimum and maximum donation amounts. For example, a display condition might be "display only educational institutions that accept donations between 1,000 and 5,000 yen." Furthermore, the display condition might be the success rate of past projects. For example, if Donor 4 wants to select an educational institution based on past success stories, a display condition could be "display only educational institutions with a past project success rate of 80% or more." By accepting such display conditions, the educational institution information display processing unit 1121 can help Donor 4 find an educational institution where they can most effectively support them, making the donation process smoother and more satisfying.

[0032] (Donation support device 1: control unit 11: educational institution information display processing unit 1121) The educational institution information display processing unit 1121 has a function to display selectable educational institution information on the donor terminal 2 with which communication is established via the communication unit 13. To specifically explain the function of the educational institution information display processing unit 1121 using the municipality information in FIG. 7 , a user interface is provided to the donor terminal 2, allowing bidirectional communication between the donor 4 and the donation support device 1. This interface includes, for example, the name of the municipality, whether a school can be designated, and specific details of the donation project. Information about each municipality is organized and displayed in the following categories: municipality name, school designation, and donation project details. For example, in the municipality name category, the name of the municipality is displayed in each row (e.g., City A, Town B, Ward C, etc.), and in the school designation category, "Yes" or "No" is displayed, allowing the donor 4 to see at a glance whether they can designate a school. In the donation project details category, specific project details are described, allowing the donor 4 to understand the purpose for which their donation will be used. For example, in City A, it would be displayed as "Support for improving sports facilities at any public school in the city and purchasing library materials."

[0033] Next, the interface allows the user to select a municipality of interest from a list. The selection can be performed by clicking a menu button when the menu items are hidden, which allows the donor 4 to click a drop-down menu with items expanded below, or by clicking a list. Once a municipality is selected, further details about the selected municipality are displayed in a pop-up or new page, allowing the donor 4 to confirm specific details about the donation project. Filtering options may be provided so that the donor 4 can narrow down the municipalities based on specific criteria. For example, the educational institution information display processing unit 1121 may include a filter that displays only municipalities where schools can be specified, or a function that allows the user to search for only municipalities that support specific educational projects.

[0034] (Donation support device 1: control unit 11: return gift information display processing unit 1122) The return gift information display processor 1122 has a function to selectably display, on the donor terminal 2, return gift information associated with the educational institution information selected by the educational institution information display processor 1121. The function of the return gift information display processor 1122 will be specifically explained using the return gift information in FIG. 8. First, the return gift information display processor 1122 retrieves detailed data on return gifts provided by each educational institution from the return gift storage unit 12. The detailed data includes the type of return gift, a photo, and a description. For example, it might display information such as, "A Elementary School, in the direct donation acceptance form, will provide a handmade bookmark with the school emblem and a calendar with a photo of the schoolyard as return gifts." "K High School, in the indirect donation acceptance form, will provide local traditional crafts and a CD of the school choir." "S Junior High School, in both donation acceptance forms, will provide a collection of student art works and an original design tote bag."

[0035] Next, a user-friendly interface is provided to the donor terminal 2 to allow the donor 4 to select a gift. In this interface, the gifts are categorized according to the selected school, allowing for easy browsing and selection. For example, as shown in FIG. 6, the gifts are displayed in a list or grid format with images, and clicking on each gift opens a more detailed description. It is preferable that filtering can be performed based on the gift. In this case, for example, by filtering based on categories such as "artworks" or "education-related goods," the donor 4 can easily find a gift that matches their interests.

[0036] (Donation support device 1: control unit 11: donation amount reception processing unit 114) As shown in FIG. 3, the donation amount reception processing unit 114 has a function to receive input of a donation amount for the educational institution indicated by the educational institution information selected by the educational institution information display processing unit 1121. Specifically, the donation amount reception processing unit 114 has a user interface function that provides an intuitive user interface so that the donor 4 can easily input the donation amount. The user interface is designed so that the donor 4 can input the desired amount using a text box, slider, etc. The donation amount reception processing unit 114 has a donation amount verification function that confirms whether the input amount is valid. For example, this includes setting a minimum donation amount and displaying an error message if an unrealistically high amount or an invalid value is entered. The donation amount confirmation function provides a means for the donor 4 to reconfirm the amount entered. For example, this may include displaying a confirmation screen.

[0037] The donation amount reception processing unit 114 also has a function of providing payment options that allow the donor 4 to select an available payment method after the donation amount has been confirmed. This includes various payment methods such as credit card, bank transfer, online payment services, etc. Furthermore, the donation amount reception processing unit 114 has a donation confirmation and receipt issuance function that, after the donation payment has been completed, confirms the receipt of the donation to the donor 4 and issues a receipt or confirmation for tax deductions.

[0038] It is desirable that the donation amount reception processing unit 114 has a feedback function after the donation is completed, which notifies the donor 4 that the donation has been successfully completed and at the same time displays a message of gratitude for the donation. This is because it increases the donor 4's satisfaction and also motivates them to make future donations.

[0039] (Donation support device 1: control unit 11: provision processing unit 117) The provision processing unit 117 has a function of providing the return gift indicated by the return gift information selected in the return gift information display processing unit 1122 to the donor 4 operating the donor terminal 2. In other words, the provision processing unit 117 has a function of efficiently and accurately delivering or digitally providing the return gift selected by the donor 4.

[0040] Specifically, the provision processing unit 117 receives details of the return gift selected by the donor 4 and performs appropriate ordering processes, such as checking the inventory of the return gift and generating an order form. If the return gift is a physical item, the provision processing unit 117 arranges delivery using the delivery information provided by the donor 4. Delivery arrangements include appropriate packaging, selection of a delivery service, and provision of tracking information. On the other hand, if the return gift is a digital item such as digital content or an electronic voucher, the return gift is sent directly to the donor 4 via email or a dedicated download link.

[0041] The provision processing unit 117 notifies the donor 4 of the status of the return gift. That is, to ensure that the donor 4 always has the latest information, regular notifications regarding the delivery or provision status of the return gift are sent via email, SMS (Short Message Service), or a dedicated web portal. Customer support may also be provided to respond to inquiries from the donor 4 regarding the return gift and to resolve any issues as necessary, such as assisting with the exchange of the return gift or the return procedure. Furthermore, the provision processing unit 117 may have a function to collect feedback from the donor 4 to help improve the quality of the return gift and select future return gifts.

[0042] (Contribution support device 1: large-scale language model unit 113) The donation support device 1 has a large-scale language model unit 113 equipped with a large-scale language model, and the control unit 11 may be configured to, when communication with the donor terminal 2 is established by the communication unit 13, execute a first conversation process in which the donor 4 operating the donor terminal 2 makes selections in the educational institution information display processing unit 1121 and the return gift information display processing unit 1122 through conversation with the large-scale language model, and when communication with the educator terminal 3 is established by the communication unit 13, execute a second conversation process in which the educator operating the educator terminal 3 creates the return gift through conversation with the large-scale language model.

[0043] According to the above configuration, the donor 4 can converse with the large-scale language model through the first conversation processing, and the educator can converse with the large-scale language model through the second conversation processing. Therefore, when the donor 4 finds an educational institution and makes a donation, or when the educator creates a return gift, by consulting the large-scale language model about the effects of the donation and the return gift, the donor 4 and the educator can dispel any doubts they may have, and then make a donation to the educational institution or create a high-quality return gift.

[0044] Here, the term "large-scale language model" refers to a type of probabilistic model used in natural language processing, which probabilistically predicts how likely a given word or sentence is to occur in natural language. Specifically, the language model calculates the occurrence probability of a given word sequence or sentence, or compares the occurrence probabilities of multiple word sequences or sentences, thereby enabling the automatic generation of the most likely word or sentence based on the context when predicting the next word or sentence, or the generation of a sentence that satisfies specific conditions. That is, the large-scale language model is a language model that probabilistically predicts how likely a word or sentence given in a prompt is to occur in natural language by combining one or more types of natural language processing processes, such as morphological analysis, syntactic analysis, semantic analysis, context analysis, and intention analysis. The large-scale language model unit 113 is configured to analyze a prompt that instructs the generation of donation support information and return gift support information using the large-scale language model, and to predict and generate the donation support information and return gift support information using the large-scale language model based on the content of the analyzed prompt.

[0045] "Natural language processing" enables a computer to understand text and audio data written in natural language and execute processing appropriate to the purpose. Specific examples include morphological analysis, which breaks natural language down into "morphemes," the smallest units that make up the language, and assigns information such as parts of speech; syntactic analysis, which analyzes the grammatical structure of natural language to clarify the structure and meaning of a sentence; semantic analysis, which analyzes the meaning of natural language to understand the meaning of words and sentences and make logical judgments and inferences; contextual analysis, which understands natural language while taking into account the context before and after a sentence; and intent analysis, which extracts the intention of a speaker or writer from a conversation or sentence using natural language. "Natural language processing" processes natural language by combining processes such as morphological analysis, syntactic analysis, semantic analysis, contextual analysis, and intent analysis, and enables the generation of donation support information and return gift support information to support the donation activities of this embodiment, as well as machine translation, automatic summarization, question-answering systems, and speech recognition.

[0046] A "prompt" is a word or sentence input to the large-scale language model unit 113, and serves as the starting point for the large-scale language model to generate donation support information and return gift support information. The generation of donation support information and return gift support information using a large-scale language model based on a prompt is a major difference from normal (conventional) machine learning. In normal machine learning, a model learns from training data and predicts output data for input data. For example, an image recognition machine learning model learns from training data of images of cats and dogs and classifies the input image as either a cat or a dog. On the other hand, when generating donation support information and return gift support information using a large-scale language model, the model learns from training data as well as prompts that provide instructions and information regarding the output data that the model is desired to generate.

[0047] In more detail, while conventional machine learning models can only generate content contained in the training data, large-scale language models can use prompts to generate new content not contained in the training data. For example, even if the training data only contains information about female office workers in their 20s, prompts can also generate information about male office workers in their 50s. Furthermore, while conventional machine learning models can only generate variations of the content contained in the training data, large-scale language models can use prompts to generate new variations of output data not contained in the training data. For example, even if the training data only contains information from the perspective of Donor 4, prompts can also generate information from the perspective of educators creating gift-giving gifts. Furthermore, while conventional machine learning models can only generate new content by recursively combining information contained in the training data, large-scale language models can use prompts to generate creative content not contained in the training data. For example, even if the training data only contains information about the relationship between gift-giving gifts and Donor 4, prompts can generate problem-solving ideas from an entirely new perspective, such as the relationship between the school receiving the donation and Donor 4.

[0048] Furthermore, it is preferable that the large-scale language model unit 113 has a large-scale language model specialized for creating donation support information and return gift support information. Specifically, the large-scale language model unit 113 combines one or more types of natural language processing based on various information, including the educational institution information and return gift information, in the return gift storage unit 12 to probabilistically predict how likely words and sentences given in the prompts are to occur in natural language, and learns and adjusts to generate donation support information to be presented to donors 4 and education-related personnel through sentence generation and question answering. As a result, the large-scale language model unit 113 has a large-scale language model specialized for creating donation support information and return gift support information using natural language processing based on the information in the return gift storage unit 12, thereby improving generation accuracy and efficiency. In other words, the large-scale language model unit 113 can generate more realistic and specific donation support information and return gift support information by having the large-scale language model focus on learning vocabulary, grammar, example sentences, templates, etc. related to order and delivery related information, and by optimizing the generation process, can generate the information in a shorter time.

[0049] The large-scale language model unit 113 may be configured to provide donation support information and return gift support information to others through an API (Application Programming Interface). The large-scale language model unit 113 can widely share the high-value donation support information and return gift support information it generates with other businesses and systems, thereby enabling the efficiency of the donation support process to be extended to other businesses and systems. The large-scale language model unit 113 may also use a large-scale language model provided by another organization (such as a company or a university) via an API. Furthermore, the large-scale language model of the large-scale language model unit 113 may be linked to a large-scale language model of another organization via an API.

[0050] (Donation support device 1: donation prompt generation unit 1151, return gift prompt generation unit 1152) As shown in Figure 4, it is preferable that the donation support device 1 has a donation prompt generation unit 1151 that outputs a prompt to the large-scale language model unit 113 that instructs the creation of donation support information, and a return gift prompt generation unit 1152 that outputs a prompt to the large-scale language model unit 113 that instructs the creation of return gift support information.

[0051] The donation prompt generation unit 1151 and the return gift prompt generation unit 1152 exist as modules independent of the large-scale language model unit 113. The reason for this is that the donation prompt generation unit 1151 and the return gift prompt generation unit 1152 have the role of generating appropriate prompts based on the content of conversations from donors 4 and educators, which is different from the natural language processing role played by the large-scale language model unit 113. For this reason, treating the two as independent modules makes it possible to clearly distinguish their respective roles and facilitate system design and maintenance. Furthermore, implementing the donation prompt generation unit 1151 and the return gift prompt generation unit 1152 as independent modules makes it possible to flexibly respond when the large-scale language model is updated.

[0052] The donation prompt generation unit 1151 has an interface for accepting the conversation content received from the donor terminal 2, and prompt generation logic for generating a prompt with content instructing the creation of donation support information based on the received conversation content. The prompt generation logic is for selecting a prompt template appropriate for the donation support information. Conditional branching is used for this selection, and a prompt template that matches the donation support information is selected. The donation prompt generation unit 1151 also has a prompt transmission interface for transmitting the generated prompt to the large-scale language model unit 113.

[0053] The donation prompt generator 1151 prepares prompt templates in advance. The prompt templates provide a framework for the document structure and content that serves as the basis for effectively creating donation support information in the donation prompt generator 1151. These templates are customized and pre-designed according to the needs and circumstances of the donors 4. Specifically, the prompt templates pre-define questions and information formats that match the interests and intentions of the donors 4. For example, if a donor 4 is particularly interested in supporting education, the donation prompt generator 1151 generates prompts that emphasize education-related projects and focus on their impact and the specific changes that donations will bring about. This not only influences how the donor 4 receives information, but also makes it easier for them to make a donation decision and creates a more personal connection.

[0054] The return gift prompt generation unit 1152 also has an interface for accepting the conversation content received from the educator terminal 3 and prompt generation logic for generating a prompt that instructs the creation of return gift support information based on the received conversation content. The prompt generation logic is used to select a prompt template appropriate for the return gift support information. Conditional branching is used for this selection, and a prompt template that matches the return gift support information is selected. The donation prompt generation unit 1151 also has a prompt transmission interface for transmitting the generated prompt to the large-scale language model unit 113.

[0055] The prompt templates for the gift prompt generation unit 1152 are prepared in advance. The prompt templates provide a basic document structure and content framework for effectively creating gift support information in the gift prompt generation unit 1152. These templates are customized and designed in advance according to the needs and circumstances of the educators creating the gift. Specifically, the prompt templates are designed to provide questions and information formats tailored to the interests and intentions of the educators, as well as instructions and questions for understanding and appropriately responding to specific gift creation requests. For example, when an art teacher at a school conducts creative activities with students, the template is used to design questions to elicit information such as what educational values ​​the teacher wants to teach the students and what skills and emotions the teacher wants to develop through the activity.

[0056] The donation prompt generation unit 1151 and the return gift prompt generation unit 1152 may be constructed using a rule-based logic circuit or a machine learning model. In the rule-based case, prompts are generated using explicit conditional branching and transition rules. On the other hand, when a machine learning model is used, more flexible prompt generation is possible using a model learned from data in the return gift storage unit 12. With this configuration, the donation prompt generation unit 1151 and the return gift prompt generation unit 1152 generate appropriate prompts and send them to the large-scale language model unit 113, thereby enabling effective conversations to be held according to the donation process and the return gift creation process.

[0057] The donation prompt generation unit 1151 and the return gift prompt generation unit 1152 are preferably capable of receiving various information, such as educational institution information and return gift information, stored in the return gift storage unit 12. Based on this information, the needs of the donor 4 and the return gift creator are continuously evaluated and the prompt template is updated. In this case, for example, for a donor 4 who has donated multiple times to a specific educational institution in the past, a prompt containing updated information on new projects and progress from the same educational institution is generated. This allows the donor 4 to build a sustainable relationship with the project they support, thereby encouraging continued support. For educators who have created return gifts in the past, for example, a prompt is generated that suggests new return gifts based on feedback and results on previous return gifts, or that helps educators understand how their own skills and ideas have been received and what impact they have had. Furthermore, for example, by utilizing the information stored in the return gift storage unit 12, a prompt is generated that allows educators to understand the demand and market trends for the return gifts they are currently involved in and make corresponding improvement proposals.

[0058] According to the above configuration, as shown in Figure 5, in the donation support device 1, the large-scale language model unit 113 learns using information such as educational institution information, return gift information, and education-related person information stored in the return gift memory unit 12, which has each database 1211 to 1216, and the conversation information from the information receiving unit 111 corresponds to an explanatory variable of machine learning.In response to the donation prompt and return gift prompt from the donation prompt generation unit 1151 and the return gift prompt generation unit 1152, the large-scale language model unit 113 generates donation support information and return gift support information as corresponding to the objective variables of machine learning.

[0059] As a result, the donation support device 1 receives conversation information and generates donation support information and return gift support information using a large-scale language model specialized for creating donation support information and return gift support information, thereby making it possible to fully support donation activities. In particular, by using a large-scale language model to generate donation support information and return gift support information rather than ordinary machine learning, it is possible to generate new content and variations that are not included in the training data, making it possible to generate flexible and diverse donation support information and return gift support information that are tailored to the content of the donation and the content of the return gift, as well as to generate creative content that is not included in the training data.

[0060] Furthermore, because the accuracy of the large-scale language model can be improved through learning, it is possible to learn from past successes and continuously generate more effective donation support information and return gift support information. That is, it is possible to analyze the results of donations and return gifts stored in the return gift storage unit 12 and generate donation support information and return gift support information that reflects improvements, or to reflect feedback from donors 4 and educators and generate donation support information and return gift support information that will provide even greater satisfaction to donors 4 and educators.

[0061] In this way, when using a large-scale language model, the donation support device 1 provides advanced functions that are difficult to achieve with conventional machine learning approaches. Specifically, it utilizes the unique capabilities of large-scale language models, such as complex text generation using natural language processing and context-based content generation. Conventional machine learning models generally perform prediction, classification, clustering, etc., mainly using numerical data and categorical data, and are limited in terms of processing large amounts of text data and generating new text. On the other hand, large-scale language models are good at learning language patterns from large amounts of text data and generating new text based on given prompts. Therefore, in situations that require the use of diverse and complex language, such as donation support information and return gift support information, an approach using a large-scale language model is more appropriate, and it is possible to provide functions that are difficult to achieve with conventional machine learning methods alone.

[0062] (Donation support device 1: information reception unit 111) As shown in FIG. 3, the donation support device 1 has an information receiving unit 111 that receives conversation information. Here, "conversation information" refers to answers or responses provided to the donation support device 1 by donors 4, educators, and the administrator operating the administrator terminal 7. The information receiving unit 111 has an input function that receives conversation information input to the donor terminal 2, the educator terminal 3, and the administrator terminal 7. In addition to the input function, the information receiving unit 111 also has a voice input function that allows questions or requests to be input by voice, a file attachment function that allows files related to questions or requests to be attached, and a model transmission function that transmits the input questions or requests to the large-scale language model unit 113.

[0063] The information receiving unit 111 also has an activation function. The activation function enables data communication only with authenticated donor terminals 2, educator terminals 3, and administrator terminals 7. The administrator terminal 7 is a terminal device operated by an administrator who manages the donation support device 1. The activation function verifies whether an activation signal sent from a specific donor terminal 2, educator terminal 3, or administrator terminal 7 matches pre-set authentication information. Examples of authentication methods include authentication modes that combine one or more authentication elements, such as password authentication, biometric authentication, one-time password authentication, and smart card authentication using a card with an embedded IC chip. This allows the donation support device 1 to communicate data only with authenticated donor terminals 2, educator terminals 3, and administrator terminal 7, making it less likely for information to leak.

[0064] The activation function may be used to authenticate specific terminals 2, 3, and 7. The activation function may also be provided between the control unit 11 and the return gift storage unit 12 (storage server), allowing data communication only between the authenticated control unit 11 and return gift storage unit 12. In this case, if the return gift storage unit 12 is installed in a location away from the control unit 11 and is accessible via a data communication network such as the Internet 5, unauthorized access from outside can be prevented.

[0065] (Donation support device 1: update processing unit 118) As shown in FIG. 4, the control unit 11 periodically checks websites that post at least one of educational institution information and gift information, and includes an update processing unit 118 that updates the gift storage unit 12 with the latest information when new information is discovered. This allows the donation support device 1 to select an educational institution and gift information based on the latest information, and to make a donation and receive the gift. The large-scale language model unit 113 also trains the large-scale language model based on the latest information in the gift storage unit 12. This allows the large-scale language model updated based on the latest information to provide the most accurate and relevant support information at that time to the donor 4 and those involved in education. This allows the donor 4, for example, to grasp the latest needs of a specific educational institution in real time and make a timely donation decision.

[0066] (Donation Support Device 1: Other Configurations) The donation support device 1 has an information receiving unit 111, a large-scale language model unit 113, a provision processing unit 117, an update processing unit 118, an educational institution information display processing unit 1121, a return gift information display processing unit 1122, a donation prompt generation unit 1151, a return gift prompt generation unit 1152, a communication unit 13, and a communication control unit 116. Each unit except the communication unit 13 is included in the control unit 11, which is a computer. Some or all of the units included in the control unit 11 may be configured as either hardware or software. Input to the information receiving unit 111 is made via an input unit 22, such as a keyboard, of the donor terminal 2 operated by the donor 4. Furthermore, the donation support information created by the large-scale language model unit 113 is displayed on an output unit 21, such as a display, of the donor terminal 2.

[0067] The donation support device 1 has an input device 15 connected to the input receiving unit 1192 and a display device 14 connected to the display control unit 1191. Examples of the input device 15 include a keyboard, a mouse, a touch panel, and a voice input device. Examples of the display device 14 include a liquid crystal display device. This allows the donation support device 1 to be configured using an information processing device such as a general personal computer, a laptop computer, a smartphone, or a tablet terminal. The donation support device 1 may lack at least one of the input device 15 and the display device 14. In this case, the input device 15 and the display device 14 are provided in an external terminal (not shown), and the donation support device 1 can be used as a donation support server. Furthermore, the donation support device 1 may be used as a donor terminal 2, and donation support information may be created in the donation support device 1 through conversation with the donor 4 while the donor 4 receives support from the large-scale language model unit 113.

[0068] In this embodiment, the case where the functions of the donation support device 1 are installed in an information processing device is described, but the present invention is not limited to this, and the functions of the donation support device 1 may be installed in cloud computing. In this case, cloud computing allows computer resources to be added as needed, making it possible to process large amounts of information, enabling faster and more efficient processing, and also making it possible to easily expand processing capacity to accommodate a significant increase in the number of donors 4 and education-related personnel.

[0069] The donation support device 1 also has a communication unit 13 capable of communicating with external terminals including the donor terminal 2 and the education-related person terminal 3, and a communication control unit 116 that controls the communication unit 13 based on donation support information. The communication control unit 116 has the function of managing communication functions within the donation support device 1 and appropriately controlling communication with external terminals. Specifically, the communication control unit 116 has a communication interface management function that manages the communication interface (wired or wireless) and cooperates with the communication unit 13 to send and receive data, a data transmission and reception management function that manages received data and sent data and maintains data integrity and security, a communication protocol management function that supports different communication protocols and formats data in accordance with these protocols, a communication security management function that ensures the security of communication data, and a communication log management function that records communication details.

[0070] (Return gift memory section 12) Next, the return gift storage unit 12 will be described in detail. The return gift storage unit 12 is connected to the control unit 11 so that data can be communicated therewith. The return gift storage unit 12 may be configured with a hard disk, or may be configured with a combination of a hard disk and memory. In the case of a configuration that combines a hard disk and memory, some of the data and indexes used by the database can be cached in memory as needed, thereby speeding up access to the database. The return gift storage unit 12 may be a data server connected to an information communication network such as the Internet 5, separate from the donation support device 1. The return gift storage unit 12 may also be configured with multiple data servers, one for each database.

[0071] As shown in Figure 5, the return gift memory unit 12 has an educational institution database 1211 that stores educational institution information, a return gift database 1212 that stores return gift information, an education-related person database 1213 that stores education-related person information, a donor database 1214 that stores donor information, a tax deduction database 1215 that stores tax deduction information, and other databases 1216.

[0072] (Gift Memory Unit 12: Educational Institution Database 1211) As shown in Figure 7, the educational institution database 1211 stores educational institution information about educational institutions that are eligible for donations under the School Support Donation Program in the form of table data. The educational institution information includes local government information. The local government information includes detailed information about each local government related to the School Support Donation Program. Specifically, the information includes whether the local government allows designated school donations and the details of specific donation projects being implemented by each local government.

[0073] In more detail, for City A, the municipal information stored is "Yes" for school designation, and the donation project details are "Support for improving sports facilities and purchasing library materials at any public school within the city." This shows that in City A, Donor 4 can designate any public school within the city and donate specifically to projects such as improving sports facilities and purchasing library materials.

[0074] Furthermore, for Town B, the municipal information stored indicates that the school can be designated "Yes" and the donation project content is "Support for cultural activities and international exchange programs at specific schools." This shows that in Town B, Donor 4 can designate a specific school and make a donation to support a specific purpose, such as cultural activities or international exchange programs. For Ward C, the municipal information stored indicates that the school can be designated "Yes" and the donation project content is "Support for an environmental education project at a local junior high school." This shows that in Ward C, it is possible to designate a local junior high school and support an environmental education project. Furthermore, for City F, the municipal information stored indicates that the school can be designated "No" and the donation project content is "Donations to the Education Promotion Fund will be distributed to improve the educational environment at schools in the city." This shows that in City F, individual schools cannot be designated, but by donating to the Education Promotion Fund, funds will be distributed to improve the educational environment within the city.

[0075] In this way, the educational institution database 1211 is an important database for donors 4 to use when considering making a donation to determine which local government or project best suits their interests. Furthermore, by using the local government information stored in the educational institution database 1211 as training data for the large-scale language model, the large-scale language model can deepen its understanding of local government policies, local-specific educational support programs, and how public funds are used, thereby improving its ability to provide accurate and specific donation support information. Furthermore, by learning data about the specific policies and projects of each local government, the model can gain a deeper understanding of the content of questions and generate more appropriate answers, making it possible to suggest available local-specific options in response to inquiries about donations, for example.

[0076] (Return gift storage unit 12: Return gift database 1212) As shown in FIG. 8, the gift database 1212 contains detailed information about various gifts associated with a particular educational institution and is designed to manage and display the gifts that donors 4 can receive when they make a donation.

[0077] Specifically, the table contains items for the school name, donation acceptance type, and return gift. For example, for A Elementary School, the donation acceptance type is "direct," and the return gift information for "handmade bookmarks with the school emblem and calendars with photos of the schoolyard" is stored. This indicates that Donor 4 can donate directly to A Elementary School and receive a unique handmade bookmark or a calendar with a photo of the schoolyard as a return gift. Similarly, for K High School, the donation acceptance type is "indirect," and the return gift information for "local traditional crafts and a CD of the school choir." This indicates that Donor 4 can donate indirectly and receive a local traditional craft or a CD of a school choir performance as a return gift. For S Junior High School, the donation acceptance type is "both (direct and indirect)," and the return gift information for "student art collections and original design tote bags" is stored. This means that donations can be made directly or indirectly and in return you will receive a collection of art works by the students and an original tote bag design.

[0078] In this way, the gift database 1212 plays an important role in efficiently managing gifts and supporting the process of providing them to donors 4. Furthermore, by using the gift information stored in the gift database 1212 as training data for a large-scale language model, it becomes possible to provide more detailed and specific responses to questions related to donations. For example, it becomes possible to accurately explain what kind of gift will be provided to a donor 4 who is considering donating to a particular school or project.

[0079] (Return gift memory section 12: Educational personnel database 1213, Donor database 1214) As shown in Figure 5, the education-related person database 1213 stores information about education-related people who directly or indirectly create gifts in return for donations. Specifically, the education-related person database 1213 stores basic information about the education-related people (address, contact information, etc.) as well as detailed attribute information such as their role, career history, and involvement. As a result, the education-related person database 1213 contains comprehensive data such as the background and role in donation projects in addition to the contact information of the people involved, thereby significantly improving the management and tracking of donation activities.

[0080] The donor database 1214 is a database for managing information on individuals and organizations participating in donation activities, and includes many related details such as the identification information of the donors 4, their donation history, their preferences and interests, and communication records. As a result, the donor database 1214 can understand what kind of donations the donors 4 have made in the past and what interests they have, which is useful when planning future donation campaigns and communication strategies. In addition, analyzing donation trends for specific events and projects makes it possible to formulate effective fundraising strategies.

[0081] (Return gift memory unit 12: Tax deduction database 1215) The tax deduction database 1215 is a database for managing details of tax deductions that can be received in relation to donations made by donors 4. This database provides information on tax deductions that can be used when donors 4 make donations to educational institutions, and provides support necessary for donors 4 to file tax returns.

[0082] Specifically, the information stored includes "donor information" such as Donor 4's name, address, contact information, and tax identification number; "donation records" such as the donation date, donation amount, name of the educational institution to which the donation was made, the year the donation was made, and the number of donations; "tax deduction calculations" such as detailed calculations of the tax deduction amount based on the donation amount and details of the tax deduction based on the applicable tax deduction rate and conditions; "legal requirements and regulations" such as changes and updates to tax laws; "tax return support" such as documents required when Donor 4 files a tax return, donation receipts and other necessary documents; and "tax consultation logs" such as records of inquiries from Donor 4 regarding tax deductions and their responses, and the use of tax consultation services for Donor 4.

[0083] (Return gift memory section 12: Other database 1216) Other databases 1216 support the operation of the donation support device 1 and improve the efficiency of various related processes, and examples of such databases include a project progress database, an event management database, a communication record database storing communication history with donors 4 and related parties, email exchanges, meeting notes, etc., and a financial and budget management database.

[0084] (Gift storage unit 12: Application of large-scale language model) When the various databases included in the gift storage unit 12 configured as described above are used as training data for a large-scale language model, the large-scale language model learns the context and nuances of specific fields and areas through the training data, enabling it to more accurately understand themes such as donations, education, and community support. This improves context recognition, enabling it to provide more relevant responses and suggestions. Furthermore, by utilizing information from the donor database 1214 and the educator database 1213, the large-scale language model can engage in customized dialogue tailored to the characteristics of individual donors 4 and educators. For example, it can suggest optimal donation opportunities and gift ideas based on the donor 4's past donation trends and preferences.

[0085] By including information from the tax deduction database 1215 and project progress database, the large-scale language model can instantly provide specific information needed by donors 4 and other related parties. This allows for quick and accurate responses to user inquiries. Furthermore, because the gift storage unit 12 contains a wide range of data, using this data as training data increases the diversity and richness of the training dataset for the large-scale language model. This improves the generalization ability of the language model, enabling it to flexibly respond to unknown inquiries and complex scenarios. As a result, by utilizing the database in the gift storage unit 12 as training data for the large-scale language model, an excellent AI dialogue agent for the school support donation program can be realized in the donation support device 1.

[0086] (Donation Support Program) As shown in Fig. 4, the donation support device 1 has an information receiving unit 111, a large-scale language model unit 113, a provision processing unit 117, an update processing unit 118, an educational institution information display processing unit 1121, a return gift information display processing unit 1122, a donation prompt generation unit 1151, a return gift prompt generation unit 1152, and a communication control unit 116. Each of these units constitutes at least a part of the control unit 11. When each unit is constituted by software, the computer that is the control unit 11 is configured to execute the donation support program of Fig. 2 on the computer (control unit 11).

[0087] Specifically, the donation support program includes a return gift storage unit 12 that stores educational institution information about educational institutions that are the recipients of donations under the school support donation system and return gift information about return gifts created by educational personnel at the educational institutions in association with each other, and a communication unit 13 that establishes communication with a donor terminal 2 operated by a donor 4 who makes a donation to the educational institution. The program also includes an educational institution information display process that causes the donor terminal 2, with which communication is established by the communication unit 13, to selectably display educational institution information. The system executes a process (A1) for selecting gift information associated with the educational institution information selected in the educational institution information display process (A1), a process (A2) for displaying gift information associated with the educational institution information selected in the educational institution information display process (A1) on the donor terminal 2 in a selectable manner, a donation amount reception process (A3) for receiving input of the donation amount to the educational institution indicated by the educational institution information selected in the educational institution information display process (A1), and a provision process (A4) for providing the gift indicated by the gift information selected in the gift information display process (A2) to the donor 4 operating the donor terminal 2.

[0088] According to the above configuration, when donor 4 makes a donation to an educational institution he or she wishes to support by selecting educational institution information displayed on donor terminal 2 and then selecting gift information, a gift created by an educational professional at the educational institution is provided to donor 4. This automates the entire process, which increases donor 4's motivation to donate by providing a gift in return, and allows educational institutions to expand the scope of their activities and improve the quality of their activities through donations.

[0089] The donation support program may also include processing steps (S1) to (S11) shown in Fig. 9. Specifically, the donor 4 is allowed to select whether or not the donation is a direct donation to an educational institution (S1). If the donation is not a direct donation (S1: NO), a local government is selected, and a list of local governments to which donations can be made is displayed on the donor terminal 2 so that the donor 4 can select the local government (S2). The donor terminal 2 then displays the donation processing details of the selected local government on its screen (S3), and waits for the donor 4 to select a local government. If no selection is made after a predetermined waiting time (S4: NO), the program is terminated and re-executed from S1.

[0090] On the other hand, if the selection is completed within the waiting time (S4: YES), the program then determines whether the selected local government allows the donor 4 to specify an educational institution (S5). If not (S5: NO), the program prompts the donor 4 to specify the details of the donation process (S6). Specifically, the donor terminal 2 displays the school support return gifts set by the local government on its screen, allowing the donor 4 to select a return gift from the displayed gifts. After this, the program accepts the donation amount from the donor 4 (S10). In S10, options for donation methods, such as "lump sum donation," "regular donation," and "donation to a specific project," are provided. Once the donation amount is entered, the program executes a procedure to send the specified return gift to the donor 4 (S11). In S11, the program also executes a process to send a donation confirmation and a thank-you message to the donor 4. After this, the program terminates.

[0091] On the other hand, if an educational institution is selected as a direct donation in S1 (S1: YES), or if it is determined in S5 that an educational institution can be designated (S5: YES), a list of educational institutions to which donations can be made is displayed on the screen of the donor terminal 2 (S7). At this time, detailed information such as the educational institution's educational policy, past donation records, and specific donation uses is displayed in the list of educational institutions to which donations can be made. Then, once an educational institution is selected, the contents of the return gifts offered by the selected educational institution are displayed (S8), and the system waits for the donor 4 to select a return gift (S9). Specifically, as shown in FIG. 6, the return gifts offered by the educational institutions are displayed on the donor terminal 2, and the system waits for the donor 4 to select a return gift from the displayed return gifts. Once a return gift is selected, the system accepts the donation amount from the donor 4 (S10), and the designated return gift is sent to the donor 4 (S11), after which the program terminates.

[0092] In order to clarify the initial conditions, the donation support program may add a process in which donor 4 inputs basic information about the donation before the question "Is this a direct donation?" in S1. For example, a process may be executed in which donor 4 inputs basic information such as their contact information, areas of donation interest, and desired form of donation (one-time or regular). Furthermore, the donation support program may include a process to confirm the "motive and purpose of the donation" after the process of inputting basic information and before the process of S1. This will enable the program to understand donor 4's intentions in more detail and narrow down the appropriate donation recipients to suggest local governments and educational institutions.

[0093] The donation support program may be configured to cause a computer to execute the functions of the information receiving unit 111, large-scale language model unit 113, provision processing unit 117, update processing unit 118, educational institution information display processing unit 1121, return gift information display processing unit 1122, donation prompt generation unit 1151, return gift prompt generation unit 1152, and communication control unit 116 in the control unit 11 as processing steps. In other words, one or more of the information receiving process, large-scale language model process, provision process, update process, donation prompt generation process, return gift creation prompt generation process, and communication control process may be included in the donation support program of FIG. 2 and executed by a computer (control unit 11).

[0094] The donation support program can be installed in an information processing device such as a personal computer or tablet terminal, and the information processing device can function as the donation support device 1. The program may be distributed in a state recorded on a computer-readable recording medium such as a CD-ROM or USB memory, or may be distributed via a two-way communication network or communication line such as the Internet or a one-way communication network such as a television broadcast.

[0095] (How to donate) The donation support device 1 is configured to cause a computer (control unit 11) to execute a donation support method. Specifically, the donation support method includes a return gift storage unit 12 that stores educational institution information related to educational institutions that are the recipients of donations under the school support donation system and return gift information related to return gifts created by educational personnel at the educational institutions in association with each other, and a communication unit 13 that establishes communication with a donor terminal 2 operated by a donor 4 who makes a donation to the educational institution. The computer of the donation support device 1 includes an educational institution information display process (A1) that causes the donor terminal 2 with which communication is established by the communication unit 13 to selectably display educational institution information; This method executes a return gift information display process (A2) that displays selectable return gift information associated with educational institution information selected in the educational institution information display process (A1) on the donor terminal 2, a donation amount acceptance process (A3) that accepts input of the donation amount for the educational institution indicated by the educational institution information selected in the educational institution information display process (A1), and a provision process (A4) that provides the return gift indicated by the return gift information selected in the return gift information display process (A2) to the donor 4 operating the donor terminal 2.

[0096] The donation support method may be a method for causing a computer of the donation support device 1 to execute processing steps (S1) to (S11), or may be a method for causing a computer to execute the functions of the information receiving unit 111, the large-scale language model unit 113, the provision processing unit 117, the update processing unit 118, the educational institution information display processing unit 1121, the return gift information display processing unit 1122, the donation prompt generation unit 1151, the return gift prompt generation unit 1152, and the communication control unit 116 as processing steps.

[0097] It should be noted that within the scope of the concept of the present invention, those skilled in the art may conceive of various modifications and alterations. Therefore, it is understood that such modifications and alterations fall within the scope of the present invention. For example, those skilled in the art may appropriately add, delete, or modify components of the above-described embodiments, or may add, omit, or change the conditions of processes, as long as they maintain the essence of the present invention. [Explanation of symbols]

[0098] 1 Donation support device 2. Donor terminal 3. Educational personnel terminals 4. Donors 5. Internet 7 Administrator terminal 11 Control section 12 Gift Memory Department 13 Communications Department 14 Display device 15 Input Devices 113 Large-scale Language Modeling 114 Donation Amount Receipt Processing Unit 116 Communication control unit 117 Provision Processing Unit 118 Update processing section

Claims

1. a return gift storage unit that stores educational institution information related to educational institutions that are the recipients of donations under the school support donation system and return gift information related to return gifts created by educational personnel at the educational institutions in association with each other; a communication unit that establishes communication with a donor terminal operated by a donor who makes a donation to the educational institution; a control unit; The control unit an educational institution information display process that displays the educational institution information in a selectable manner on the donor terminal with which communication has been established by the communication unit; a return gift information display process for displaying the return gift information associated with the educational institution information selected in the educational institution information display process in a selectable manner on the donor terminal; a donation amount receiving process for receiving input of a donation amount to the educational institution indicated by the educational institution information selected in the educational institution information display process; A process of providing the physical or digital gift indicated by the gift information selected in the gift information display process to the donor operating the donor terminal; a website that lists at least one of the educational institution information and the gift information at a predetermined interval, and when new information is found, an update process is performed to update the gift storage unit with the latest information; The providing process includes: If the return gift is a physical return gift, generate an order form for the return gift and arrange for delivery of the return gift; If the return gift is a digital return gift, send the return gift directly to the donor. Donation support device.

2. The donation amount acceptance process is You can choose between indirect donations to the educational institution via a local government or direct donations to the educational institution. The donation support device according to claim 1 .

3. The educational institution information display process includes: The display conditions can be accepted, and the educational institution information that satisfies the display conditions is extracted and displayed. The donation support device according to claim 1 .

4. a large-scale language model unit having a large-scale language model; the communication unit also establishes communication with an education-related person terminal operated by the education-related person, The control unit When communication with the donor terminal is established by the communication unit, a first conversation process is executed in which the donor operating the donor terminal makes a selection in the educational institution information display process and the return gift information display process through a conversation with the large-scale language model; When communication with the educator terminal is established by the communication unit, the educator operating the educator terminal executes a second conversation process in which the educator creates the gift through conversation with the large-scale language model. The donation support device according to claim 1 .

5. a return gift storage unit that stores educational institution information related to educational institutions that are the recipients of donations under the school support donation system and return gift information related to return gifts created by educational personnel at the educational institutions in association with each other; a communication unit that establishes communication with a donor terminal operated by a donor who makes a donation to the educational institution; an educational institution information display process that displays the educational institution information in a selectable manner on the donor terminal with which communication has been established by the communication unit; a return gift information display process for displaying the return gift information associated with the educational institution information selected in the educational institution information display process in a selectable manner on the donor terminal; a donation amount receiving process for receiving input of a donation amount to the educational institution indicated by the educational institution information selected in the educational institution information display process; A process of providing the physical or digital gift indicated by the gift information selected in the gift information display process to the donor operating the donor terminal; an update process for periodically checking a website that lists at least one of the educational institution information and the gift information, and updating the gift storage unit with the latest information when new information is found; Execute The providing process includes: If the return gift is a physical return gift, generate an order form for the return gift and arrange for delivery of the return gift; If the return gift is a digital return gift, send the return gift directly to the donor. Donation support program.

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