Information processing device, information processing method, and program

Abstract

To provide useful information. [Solution] An information processing device comprising: a display control unit that, after receiving a purchase request from a supplier from a first user and after the purchase has been accepted, displays an interface screen on the terminal device of the first user for evaluating the supplier on multiple evaluation axes; and a processing unit that generates evaluation information regarding the evaluation of the supplier on multiple evaluation axes based on the evaluations entered on the interface screen, wherein the display control unit displays the evaluation information on the display unit of the terminal device of a second user, who is different from the first user.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] Conventionally, the following supply chain platform system has been disclosed (see, for example, Patent Document 1). This supply chain platform system performs user registration processing and registers the corporate information of a plurality of participating companies. A trading partner management group is assigned to each participating company, and trading partner management information for each participating company is generated. An invitation function for inviting a participating company to join its own trading partner management group and an approval function for accepting approval of the joining request are provided. Based on the approval of joining from the invited company to the inviting company for sending invitation information as the inviting company, the invited company is registered as a connected company in the trading partner management information, and based on the approval of joining from the inviting company to the inviting company for receiving invitation information from other participating companies as the invited company, the inviting company is registered as a connected company in the trading partner management information, and a supply chain network based on the connected companies is generated.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the conventional technology, the evaluation of suppliers has not been sufficiently considered. For this reason, information regarding the evaluation of suppliers may not be obtained. That is, useful information may not be provided.

[0005] This invention has been made in consideration of these circumstances, and one of its objectives is to provide an information processing device, an information processing method, and a program that can provide useful information. For example, it provides an information processing device, an information processing method, and a program that can provide information regarding supplier evaluations. [Means for solving the problem]

[0006] One aspect of the present invention is an information processing device comprising: a display control unit that, after receiving a purchase request from a supplier from a first user and after the purchase has been accepted, displays an interface screen on the terminal device of the first user for evaluating the supplier on multiple evaluation axes; and a processing unit that generates evaluation information regarding the evaluation of the supplier on multiple evaluation axes based on the evaluations entered on the interface screen, wherein the display control unit displays the evaluation information on the display unit of the terminal device of a second user, who is different from the first user. [Effects of the Invention]

[0007] According to one aspect of the present invention, an information processing device, an information processing method, and a program capable of providing useful information can be provided. [Brief explanation of the drawing]

[0008] [Figure 1] This is a diagram showing an example of the configuration of information processing system 1. [Figure 2] This figure shows an example of an interface screen. [Figure 3] This is a diagram illustrating the purchasing process. [Figure 4] This figure shows an example of an interface screen IM1 for evaluating suppliers using multiple evaluation axes (evaluation items). [Figure 5] This figure shows an example of the content of evaluation information 154. [Figure 6] This figure shows an example of the interface screen IM2 that displays evaluation information 154. [Figure 7] This flowchart shows an example of the processing flow performed by the information processing device 100. [Figure 8] This figure shows an example of the IM3 interface screen for purchase requests. [Figure 9] This figure shows an example of correspondence information 156. [Figure 10] This flowchart shows an example of the processing flow performed by the information processing device 100. [Modes for carrying out the invention]

[0009] Hereinafter, embodiments of the information processing apparatus, information processing method, and program of the present invention will be described with reference to the drawings.

[0010] [Information Processing Systems] Figure 1 shows an example of the configuration of information processing system 1. Information processing system 1 comprises an information processing device 100, a purchasing processing device 200, and one or more terminal devices 300. These devices communicate with each other, for example, via a network NW. The network NW includes, for example, the Internet, a LAN (Local Area Network), a wireless base station, and provider equipment.

[0011] Some or all of the functional configuration of the information processing device 100 described above may be included in the purchasing processing device 200, and some or all of the functional configuration of the purchasing processing device 200 may be included in the information processing device 100. Furthermore, the functional configurations included in the information processing device 100 and the purchasing processing device 200 may be distributed among multiple devices.

[0012] For example, the information processing device 100 is an internal device of the target company, while the purchasing processing device 200 is an external device of the target company. The purchasing processing device 200 may also be an internal device of the target company.

[0013] [Terminal device] The terminal device 300 is a terminal device used by applicants, approvers who approve approvals, and administrators who manage company operations such as applications and approvals, which will be described later.

[0014] [Information Processing Device] The information processing device 100 is a server that manages various information related to company employees. The information processing device 100 includes, for example, a display control unit 110, an acquisition unit 120, a processing unit 130, and a storage unit 150. The display control unit 110, the acquisition unit 120, and the processing unit 130 are realized, for example, when a hardware processor such as a CPU executes a program (software). Some or all of these components may be realized by hardware (including circuitry) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit), SOC (System On Chip), or may be realized by the cooperation of software and hardware. The program may be stored in advance in a storage device (a storage device having a non-transitory storage medium) such as an HDD (Hard Disk Drive) or a flash memory, or may be stored in a removable storage medium (a non-transitory storage medium) such as a DVD or a CD-ROM, and may be installed in the storage device when the storage medium is mounted on a drive device.

[0015] The storage unit 150 is an HDD (Hard Disk Drive), a flash memory, a RAM (Random Access Memory), or the like. The storage unit 150 may be a NAS (Network Attached Storage) device accessible by the information processing device 100 via the network NW. The storage unit 150 stores content information 152, evaluation information 154, and correspondence information 156 (details will be described later).

[0016] The content information 152 is various contents of the interface screen that the display control unit 110 displays on the display unit of the terminal device 300. The display control unit 110 causes the display unit of the terminal device 300 to display an interface screen of the content corresponding to the request of the terminal device 300.

[0017] The evaluation information 154 is information on the evaluation of a supplier described later. The evaluation information 154 includes evaluations of a supplier by evaluation subjects such as an applicant or a person in charge (a person in charge of the main department) who has submitted an application for conducting a transaction with the supplier, and evaluations of in-house persons in charge (internal evaluations) who have managed or collaborated with the supplier. The evaluation information 154 may include external evaluations. The external evaluation is an evaluation by an evaluation institution, a rating agency, a credit rating agency, etc. that evaluate each company such as a supplier.

[0018] The evaluation information 154 may be information obtained by statistically processing internal evaluations, or information obtained by statistically processing internal and external evaluations. The evaluation information 154 is, for example, information generated by the processing unit 130.

[0019] The display control unit 110 causes the display unit of the terminal device 300 to display various interface screens according to the request of the terminal device 300. FIG. 2 is a diagram showing an example of an interface screen. When a user performs a process related to a purchase, the user inputs information to each item of the interface screen. The items include various information in addition to, for example, an applicant, a payment method, a transaction form, a supplier, etc. The interface screen is an interface screen having input items for information necessary to be provided to the purchase processing device 200. An order application is made based on the information input to the interface screen.

[0020] The information processing device 100 performs a process related to a purchase in cooperation with the API (Application Programming Interface) of the purchase processing device 200. At this time, necessary information based on the API specifications is used as input items of the interface screen. The information processing device 100 generates import data based on the input information according to the API specifications and performs API cooperation.

[0021] Figure 3 is a diagram illustrating the purchasing process. An internal employee operates the terminal device 300 in conjunction with the information processing device 100 to submit purchase order requests, acceptance inspection requests after the purchase order request, and invoice processing requests after the acceptance inspection request. Upon receiving these requests, the information processing device 100 provides the purchasing processing device 200 with the corresponding information. Based on the provided information, the purchasing processing device 200 performs the purchase order processing, acceptance inspection processing, and invoice processing. In this way, the information processing device 100 and the purchasing processing device 200 work together to perform purchasing-related processing and management.

[0022] The acquisition unit 120 acquires information provided by the terminal device 300.

[0023] The processing unit 130 processes the information acquired by the information processing device 100. For example, the processing unit 130 generates evaluation information 154 based on the evaluation information performed by each person in charge.

[0024] [Purchasing Processing Unit] The purchasing processing device 200 is a device that performs various purchasing-related processes in cooperation with the information processing device 100. The purchasing processing device 200 is a system that manages suppliers and purchasing-related contracts, automatically issues purchase requests and invoices, and streamlines purchasing processes. The purchasing processing device 200 performs various processes, for example, by having a hardware processor such as a CPU execute a program (software).

[0025] [Process Overview] The display control unit 110 of the information processing device 100 displays an interface screen on the terminal device 300 of the first user for evaluating the supplier on multiple evaluation axes after receiving a purchase request from the first user regarding a purchase from a supplier and after the purchase has been accepted. The processing unit 130 of the information processing device 100 generates evaluation information 154 regarding the evaluation of the supplier on multiple evaluation axes based on the evaluations entered on the interface screen. The display control unit 110 displays the evaluation information 154 on the display unit of the terminal device 300 of a second user, who is different from the first user.

[0026] [Interface screen for entering ratings] Figure 4 shows an example of an interface screen IM1 for evaluating suppliers using multiple evaluation axes (evaluation items). Interface screen IM1 is an interface screen that is displayed, for example, after an acceptance request following an order request. For example, when a first user operates terminal device 300 to access a portal site and access an application for processing purchasing-related tasks, information indicating an evaluation request is displayed on the display unit. The first user performs an operation in response to the request, and interface screen IM1 is displayed on the display unit.

[0027] Interface screen IM1 includes information such as the supplier being evaluated, the purchasing category (e.g., outsourcing or product delivery), the period during which the purchasing activity took place, and identification information for the acceptance application. Furthermore, interface screen IM1 includes areas for inputting evaluations for multiple evaluation items. Evaluation items include, for example, quality, cost, delivery, stability, cooperation / coordination, management / control, and capability evaluation. For example, evaluations may be expressed as scores, ranks, or comments. Once the evaluation is performed and the prescribed operations are completed, the entered evaluations are stored in the storage unit 150 of the information processing device 100 and managed as evaluation information 154.

[0028] Figure 5 shows an example of the contents of evaluation information 154. Evaluation information 154 is information that associates identification information, the name of the company being evaluated, and evaluation results for each evaluation item (e.g., score and comments). The identification information may be the identification information of the acceptance application, or the identification information of the purchase application linked to the identification information of the acceptance application. Furthermore, evaluation information 154 may also include information related to purchase applications and acceptance applications in addition to the above. For example, it may include amounts included in purchase applications and acceptance amounts.

[0029] Furthermore, in the evaluation information 154, evaluations are conducted for each purchasing category, even within the same company, and evaluation information 154 is managed for each purchasing category. For example, evaluation information 154 for outsourcing of supplier A and evaluation information 154 for temporary staffing of supplier A may be managed separately.

[0030] The evaluation criteria in the interface screen IM1 described above may differ depending on the purchase category. For example, different evaluation criteria may be defined for product purchases and outsourced work. The evaluation criteria are pre-set for each purchase category. For example, product quality may be an evaluation criterion for product purchases, while work quality may be an evaluation criterion for outsourced work. This ensures that appropriate evaluation criteria are applied according to the purchase category.

[0031] [Interface screen displaying evaluation information] The display control unit 110 causes the evaluation information 154 to be displayed on the display unit of the terminal device 300. The display control unit 110 may, for example, display the amount included in the purchase request (transaction amount) or the amount of acceptance (transaction amount) along with the evaluation information 154 on the display unit.

[0032] Figure 6 shows an example of the interface screen IM2 that displays evaluation information 154. Interface screen IM2 includes, for example, a radar chart of the target supplier, scores for each evaluation item, and transaction amounts for past transactions by department. The radar chart uses scores for each evaluation item as variables. The transaction amounts are the transaction amounts for each predetermined period in the past.

[0033] As described above, the information processing device 100 can provide evaluation information 154 of the target supplier. For example, a user can easily check the evaluation information 154 of the company.

[0034] The display control unit 110 of the information processing device 100 displays the supplier evaluation information 154 specified by the second user on the display unit. For example, when button B1 on the interface screen IM2 is operated and a supplier is specified, the information processing device 100 displays the evaluation information 154 of the specified supplier on the display unit.

[0035] As described above, for example, if a person in charge is considering doing business with a supplier, they can easily obtain evaluation information 154 of that supplier, thus improving convenience.

[0036] The information processing device 100 displays evaluation information 154 for the purchasing category specified by the second user of the target supplier on the display unit. For example, when button B2 on the interface screen IM2 is operated and a purchasing category is specified, the information processing device 100 displays evaluation information 154 for the specified purchasing category on the display unit. For example, the evaluation information 154 for purchasing category A of supplier A is displayed on the display unit.

[0037] For example, when button B3 on the interface screen IM2 is operated and a target period is specified, the information processing device 100 displays evaluation information 154 for the specified period on the display unit. For example, evaluation information 154 for 2024 or evaluation information 154 for 2025 may be displayed.

[0038] As described above, for example, if a person in charge is about to conduct business with a supplier regarding a particular purchasing category, they can easily obtain an evaluation of that supplier's purchasing category, thus improving user convenience.

[0039] The evaluation items, such as those in the radar chart above, will differ depending on the purchasing category. As mentioned above, different evaluation items and evaluation information 154 will be displayed for product purchases and outsourced services. This makes it easy to check the evaluation information 154 for the evaluation items corresponding to the purchasing category.

[0040] [flowchart] Figure 7 is a flowchart illustrating an example of the processing flow performed by the information processing device 100. First, the information processing device 100 determines whether or not an order request has been made (S100). If an order request has been made, the information processing device 100 determines whether or not an acceptance request has been made (S102). If an acceptance request has been made, the information processing device 100 requests the order requester (or a designated person) to evaluate the supplier (S104). Next, the information processing device 100 determines whether or not the evaluation results have been obtained from the order requester (S106). If the evaluation results have been obtained, the information processing device 100 performs statistical processing to update the evaluation information 154 (S108). For example, the information processing device 100 updates the evaluation information 154 by performing statistical processing using the scores of the evaluation information 154 up to date and the scores obtained this time. This completes one routine of processing in this flowchart.

[0041] As described above, after acceptance testing is performed, the information processing device 100 automatically requests an evaluation from the purchase requester, obtains the evaluation results from the purchase requester, and then updates the evaluation information 154 by reflecting the obtained evaluation results in the evaluation information 154. This allows for the automatic updating of the evaluation information 154 and provides highly accurate supplier evaluation information 154.

[0042] [Information to be provided when submitting an order request] When the information processing device 100 receives a purchase request from a designated user regarding a purchase from a designated supplier, it refers to the supplier-specific evaluation information 154 stored in the storage unit 150 and extracts the evaluation information 154 for the designated supplier. The information processing device 100 displays the extracted evaluation information 154 or information based on the evaluation information 154 (information processed from the evaluation information 154) on the purchase request interface screen of the display unit.

[0043] The information processing device 100 can provide the applicant with the supplier's evaluation so that the applicant can easily recognize the supplier's evaluation as described above.

[0044] When the information processing device 100 receives a purchase request from a designated user regarding a purchase from a designated supplier, it refers to the supplier-specific evaluation information 154 stored in the storage unit 150 and extracts the evaluation information 154 for the designated supplier. The information processing device 100 refers to the correspondence information 156 (see Figure 9), which associates the evaluation of the evaluation information 154 with the acceptable transaction amount, and identifies the transaction amount corresponding to the designated supplier. The information processing device 100 displays the transaction amount on the purchase request interface screen of the display unit.

[0045] The information processing device 100 can provide the applicant with the transaction amount corresponding to the supplier's evaluation, so that the applicant can easily recognize the transaction amount corresponding to the supplier's evaluation as described above.

[0046] The information processing device 100 may display the extracted evaluation information 154 or information based on the evaluation information 154, along with the transaction amount, on the purchase request interface screen of the display unit. The information processing device 100 can provide the applicant with the supplier's evaluation and the transaction amount corresponding to the evaluation, so that the applicant can easily recognize the supplier's evaluation and the transaction amount corresponding to the evaluation, as described above.

[0047] The memory unit 150 may store external evaluation information 154, which has been evaluated by an external evaluation organization that evaluates suppliers. The information processing device 100 may display the evaluation information 154 of a predetermined supplier, the transaction amount, and the external evaluation information on the purchase request interface screen of the display unit.

[0048] As described above, the information processing device 100 provides the applicant with evaluation information 154, transaction amount, and external evaluation information, allowing the user to easily obtain more accurate supplier evaluation information 154.

[0049] Figure 8 shows an example of the purchase request interface screen IM3. For example, when an applicant submits an approval request for a purchase, the interface screen IM3 is displayed on the display unit. For example, when an applicant enters a supplier into the input field for entering the supplier in the approval request, the information processing device 100 provides supplier evaluation information 154 (supplier evaluation score) and external evaluation information (external evaluation 1-3). Furthermore, the information processing device 100 displays the maximum transaction amount for prepayment, the maximum transaction amount for deferred payment, and the ZONE (rank) used to determine the above maximum transaction amounts.

[0050] The ZONE, the transaction limit for prepayment, and the transaction limit for deferred payment are determined based on the correspondence information 156. Figure 9 shows an example of the correspondence information 156. The correspondence information 156 is information that associates the evaluation, the ZONE, the transaction limit for prepayment, and the transaction limit for deferred payment. The information processing device 100 determines the ZONE according to the evaluation, determines the transaction limit for prepayment and the transaction limit for deferred payment according to the ZONE, and displays the determination results on the interface screen IM3.

[0051] In place of (or in addition to) the above transaction limit, various information such as the appropriate transaction amount and transaction conditions may be associated with the ZONE and displayed.

[0052] [flowchart] Figure 10 is a flowchart showing an example of the processing flow performed by the information processing device 100. This processing is performed when evaluation information 154 is provided at the time of order request. First, the information processing device 100 determines whether or not an order request has been made (S200). If an order request has been made, the information processing device 100 refers to the supplier of the order request and the evaluation information 154 to identify the evaluation score (S202). In this processing, it is assumed that the evaluation information 154 of the supplier of the order request is stored in the storage unit 150. Next, the information processing device 100 refers to the evaluation score and the corresponding information 156 to identify the ZONE (S204). Next, the information processing device 100 identifies the maximum transaction amount for prepayment and the maximum transaction amount for deferred payment according to the ZONE (S206). Next, the information processing device 100 provides an interface screen including the identified evaluation score, ZONE, maximum transaction amount for prepayment, and maximum transaction amount for deferred payment (S208). This completes the processing of one routine in this flowchart.

[0053] As described above, the information processing device 100 can refer to supplier evaluations and transaction limits when making orders or other specified applications, thereby improving convenience for applicants.

[0054] The above process describes the process when an order request is made, but the above process may also be performed at times other than when an order request is made. In this case, S200 determines whether "supplier evaluation information 154 exists" instead of "whether an order request has been made." For example, when a user specifies a particular supplier, S200 determines whether supplier evaluation information 154 exists. If supplier evaluation information 154 exists, that evaluation information 154 is displayed on the display unit.

[0055] When an order is placed, the information processing device 100 may display the supplier's evaluation information 154 on the display unit if the supplier's evaluation is below a threshold. For example, the supplier's evaluation information 154 may be displayed on the display unit if one or more of the evaluation items in the evaluation information 154 are below a threshold, or the supplier's evaluation information 154 may be displayed on the display unit if the integrated evaluation of multiple evaluation items is below a threshold. This allows users to automatically check the evaluation when placing an order for a supplier with a low evaluation.

[0056] According to the embodiment described above, the information processing device 100 includes a display control unit 110 that displays an interface screen for evaluating a supplier on multiple evaluation axes on the terminal device 300 of the first user when the purchase is accepted after receiving a purchase request from the first user regarding a purchase from a supplier, and a processing unit 130 that generates evaluation information 154 regarding the evaluation of the supplier on multiple evaluation axes based on the evaluations entered on the interface screen. The display control unit 110 can provide useful information by displaying the evaluation information 154 on the display unit of the terminal device 300 of a second user who is different from the first user.

[0057] Although embodiments for carrying out the present invention have been described above using examples, the present invention is not limited in any way to these embodiments, and various modifications and substitutions can be made without departing from the spirit of the present invention. [Explanation of symbols]

[0058] 100 Information Processing Devices 110 Display Control Unit 120 Acquisition Department 130 Processing Unit 150 Storage section 154 Evaluation Information 156 Compatibility Information 200 Purchasing Processing Unit

Claims

1. After receiving a purchase request from a supplier from a first user, and when the information processing device performs the purchase inspection in cooperation with the purchasing processing device in response to an inspector's operation, a display control unit displays an interface screen on the first user's terminal device for evaluating the supplier using multiple evaluation axes, The system includes a processing unit that generates evaluation information relating to the supplier's evaluation across multiple evaluation axes based on the evaluation entered into the interface screen, The aforementioned processing unit, The amount included in the aforementioned purchase request or the amount of the aforementioned acceptance inspection is managed, If a purchase request for a purchase from a designated supplier is received from a second user, who is different from the first user, Referencing the evaluation information for each supplier stored in the memory unit, extract the evaluation information for the predetermined supplier. By referring to information that associates pre-set evaluation information with acceptable transaction amounts, the transaction amount corresponding to the predetermined supplier is identified. The display control unit, The amount is displayed on the display unit of the terminal device of a second user, who is different from the first user, along with the evaluation information. The extracted evaluation information or information based on the evaluation information, along with the transaction amount, are displayed on the display unit of the terminal device of a second user, who is different from the first user. Information processing device.

2. The memory unit stores external evaluation information from an external evaluation organization that evaluates the stored suppliers. The display control unit causes the predetermined supplier's evaluation information, the transaction amount, and the external evaluation information to be displayed on the display unit. The information processing apparatus according to claim 1.

3. Computers After receiving a purchase request from the first user regarding a purchase from the supplier, if the information processing device works in conjunction with the purchasing processing device to inspect the purchase in response to an operation by the inspector, an interface screen for evaluating the supplier on multiple evaluation axes is displayed on the first user's terminal device. Based on the evaluation entered into the interface screen, evaluation information regarding the supplier's evaluation across multiple evaluation axes is generated. The amount included in the aforementioned purchase request or the amount of the aforementioned acceptance inspection is managed, If a purchase request for a purchase from a designated supplier is received from a second user, who is different from the first user, Referencing the evaluation information for each supplier stored in the memory unit, extract the evaluation information for the predetermined supplier. By referring to information that associates pre-set evaluation information with acceptable transaction amounts, the transaction amount corresponding to the predetermined supplier is identified. The amount is displayed on the display unit of the terminal device of a second user, who is different from the first user, along with the evaluation information. The extracted evaluation information or information based on the evaluation information, along with the transaction amount, are displayed on the display unit of the terminal device of a second user, who is different from the first user. Information processing methods.

4. On the computer, After receiving a purchase request from a supplier from the first user, and when the information processing device performs the purchase inspection in cooperation with the purchasing processing device in response to an operation by the inspector, the process of displaying an interface screen on the first user's terminal device for evaluating the supplier using multiple evaluation criteria, A process that generates evaluation information regarding the supplier's evaluation across multiple evaluation axes based on the evaluation entered on the interface screen, A process for managing the amount included in the purchase request or the amount of acceptance, If a purchase request for a purchase from a designated supplier is received from a second user, who is different from the first user, A process to extract evaluation information for a predetermined supplier by referring to the evaluation information for each supplier stored in the memory unit, A process to identify the transaction amount corresponding to the predetermined supplier by referring to information that associates the evaluation of pre-set evaluation information with the acceptable transaction amount, A process to display the amount along with the evaluation information on the display unit of a terminal device of a second user, which is different from the first user; A process to display the extracted evaluation information or information based on the evaluation information and the transaction amount on the display unit of a terminal device of a second user, who is different from the first user; A program that executes the command.

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