Management system and management program

Abstract

To provide support in the provision of goods. [Solution] The management system 10 is a management system that manages the provision of goods by the goods supplying devices 20A to 20D. The management system 10 includes a processor 11 and a communication interface 13 that acquire first item information about the goods supplied to the goods supplying devices 20A to 20D, and second item information about the goods provided to the user from the goods supplying devices 20A to 20D. The management system 10 also includes a processor 11 that controls the calculation of consumption information for each item based on the first item information and the second item information.

Description

Technical Field

[0001] The present invention relates to a management system and a management program.

Background Art

[0002] Conventionally, there have been proposed a sales volume prediction method and an order quantity determination method that can be applied to various products with low calculation costs even for complex modeling (for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] It is desirable for a seller who sells products to customers to be able to accurately present information about the products provided, and there is room for further improvement in this regard.

[0005] An object of the present invention is to provide a management system and a management program capable of supporting product provision.

Means for Solving the Problems

[0006] 6]A management system according to an aspect of the present invention is a management system that manages the provision in an article provision device, and includes an acquisition unit that acquires first article information about an article supplied to the article provision device and second article information about an article provided from the article provision device to a user, and a control unit that controls to be able to calculate consumption information for each article based on the first article information and the second article information.

[0007] One aspect of the present invention is a management program for managing the provision of goods in a goods supplying device, which includes an acquisition means for acquiring first item information about goods supplied to the goods supplying device and second item information about goods provided from the goods supplying device to the user, and a control means for controlling the calculation of consumption information for each item based on the first item information and the second item information, thereby causing a computer to function. [Effects of the Invention]

[0008] According to the present invention, a management system and a management program capable of supporting the provision of goods can be provided. [Brief explanation of the drawing]

[0009] [Figure 1] This figure shows an example of a management information acquisition system 1 in an embodiment. [Figure 2] This figure shows an example of the hardware configuration of the management system 10. [Figure 3] This figure shows an example of the hardware configuration of the information terminal 30. [Figure 4] This figure shows a first example of the content displayed on the information terminal 30. [Figure 5] This figure shows a second example of the content displayed on the information terminal 30. [Figure 6] This figure shows a third example of the content displayed on the information terminal 30. [Figure 7] This figure shows a fourth example of the content displayed on the information terminal 30. [Figure 8] This figure shows a fifth example of the content displayed on the information terminal 30. [Figure 9] This figure shows a sixth example of the content displayed on the information terminal 30. [Modes for carrying out the invention]

[0010] Hereinafter, an embodiment of the management system and management program representing one aspect of the present invention will be described with reference to the figures.

[0011] <Management Information Acquisition System 1 in an Embodiment> Figure 1 shows an example of a management information acquisition system 1 in an embodiment. The management information acquisition system 1 includes a management system 10, item dispensing devices 20A, 20B, 20C, 20D, ... and an information terminal 30. The management system 10, the item dispensing devices 20A, 20B, 20C, 20D, ... and the information terminal 30 can communicate with each other via a network 2. The network 2 is, for example, a WAN (Wide Area Network) such as the Internet.

[0012] The management system 10 is a system that manages the provision of goods (items) from the item provision devices 20A, 20B, 20C, 20D, ... The management system 10 is composed of, for example, a Web (World Wide Web) server. In response to a request from the information terminal 30, it transmits information on the consumption of goods to the information terminal 30 via the network 2 in a data format that can be displayed on the information terminal 30, such as HTML (HyperText Markup Language) data. "Provision" refers to provision to the user, that is, the dispensing of goods from the item provision devices 20A, 20B, 20C, 20D, ... to the user.

[0013] The item dispensing devices 20A, 20B, 20C, 20D, ... supply goods to the user in response to a predetermined operation from the user. Each item dispensing device 20A, 20B, 20C, 20D, ... is associated with a predetermined item, and for example, multiple such associated items are stored within it. The item dispensing devices 20A, 20B, 20C, 20D, ... supply one of the items from among these multiple items to the user in response to a predetermined operation from the user. For example, an information and communication terminal is attached to the item dispensing devices 20A, 20B, 20C, 20D, ... and transmits information related to the dispensing of goods, etc., from the information and communication terminal to the management system 10 via the network 2.

[0014] The information terminal 30 is a terminal for browsing the sales information of products in the article providing devices 20A, 20B, 20C, 20D, …. The information terminal 30 is, for example, a terminal of an article manufacturer. The information terminal 30 acquires the sales information from the management system 10 via the network 2, and displays the acquired sales information on the display unit.

[0015] <Hardware Configuration of the Management System> FIG. 2 is a diagram showing an example of the hardware configuration of the management system 10. As shown in FIG. 2, the management system 10 includes a processor 11, a memory 12, and a communication interface 13. The processor 11, the memory 12, and the communication interface 13 are connected by, for example, a bus 19.

[0016] The processor 11 is a circuit that performs signal processing, and is, for example, a CPU (Central Processing Unit) that controls the entire management system 10. Note that the processor 11 may be realized by other digital circuits such as an FPGA (Field Programmable Gate Array) or a DSP (Digital Signal Processor). Further, the processor 11 may be realized by combining a plurality of digital circuits.

[0017] The memory 12 includes, for example, a main memory and an auxiliary memory. The main memory is, for example, a RAM (Random Access Memory). The main memory is used as a work area for the processor 11.

[0018] The auxiliary memory is a non-volatile memory such as a magnetic disk, an optical disk, or a flash memory. Various management programs for operating the management system 10 are stored in the auxiliary memory. The programs stored in the auxiliary memory are loaded into the main memory and executed by the processor 11.

[0019] Furthermore, the auxiliary memory may include portable memory that can be removed from the management system 10. Portable memory may include USB (Universal Serial Bus) flash drives, SD (Secure Digital) memory cards, and external hard disk drives.

[0020] The communication interface 13 is a communication interface that communicates with the outside world (e.g., network 2) of the management system 10. The communication interface 13 is controlled by the processor 11.

[0021] The processor 11 and the communication interface 13 acquire shipping information for goods supplied to the item dispensing devices 20A, 20B, 20C, 20D, ... and sales information for goods provided (disbursed) to users from the item dispensing devices 20A, 20B, 20C, 20D, .... "Supply" refers to replenishing goods to the item dispensing devices 20A, 20B, 20C, 20D, .... The processor 11 and the communication interface 13 are examples of the "acquisition means" of the present invention. The shipping information refers to replenishment information for replenished goods and is an example of the "first item information" of the present invention. The sales information is an example of the "second item information" of the present invention.

[0022] The processor 11 can calculate consumption information for each product based on shipping information (replenishment information) and sales information. The processor 11 is an example of the "control means" of the present invention. "Consumption information for each product" refers to, for example, the number of products dispensed / number of products shipped for each side (unit) of the product dispensing device. Note that "consumption information for each product" is not limited to a percentage, but can be any information on how much of the product was sold. For example, consumption information for each product may be information on how many times the operation unit of the product dispensing device was operated by the user, or information on the sales performance of the product.

[0023] The item dispensing devices 20A, 20B, 20C, 20D, ... each have information such as products and stores associated with their respective surfaces. The processor 11 can calculate, for example, a "sell-through rate" which indicates the consumption information for each product or store.

[0024] The processor 11 controls the system to display the digestion rate as product digestion information, for example. The processor 11 and the communication interface 13 transmit the product digestion information to the information terminal 30, thereby presenting the product digestion information to the user. The processor 11 and the communication interface 13 are examples of the "presentation means" of the present invention.

[0025] Furthermore, the processor 11 is controlled to display the digestion rate at regular intervals. "Regular intervals" refers to, for example, every week, every month, etc. The digestion rate may also be displayed as a cumulative value for each period.

[0026] Furthermore, the processor 11 controls the display of the digestion rate to indicate whether it is located in the appropriate area or the inappropriate area of ​​the display region. The "appropriate area" is the area where the product is being provided appropriately. The "inappropriate area" is the area where the product is being provided appropriately, that is, where there is an inventory risk for the product. The appropriate area is an example of the "first area" of the present invention. The inappropriate area is an example of the "second area" of the present invention.

[0027] Furthermore, the processor 11 controls the display so that the inappropriate region is presented in a larger size than the appropriate region. For example, when the processor 11 displays both the appropriate and inappropriate regions in a display area for graph presentation, it divides the display area of ​​the inappropriate region into a larger section so that the inappropriate region stands out.

[0028] Furthermore, the processor 11 controls the system to display the total amount of goods provided across multiple item dispensing devices 20A, 20B, 20C, 20D, ... and the average amount of goods provided per item dispensing device. "Amount of goods provided" refers to the sales amount calculated by multiplying the unit price of the goods by the number of items sold. "Total amount of goods provided" refers to the total sales amount across multiple devices. "Average amount of goods provided" refers to the average sales amount per day per device. The processor 11 controls the system to display the total amount of goods provided and the average amount of goods provided for each set of periods. The displayed amounts may be cumulative amounts or non-cumulative amounts for each set of periods. The total amount of goods provided is an example of the "first amount of goods provided" according to the present invention. The average amount of goods provided is an example of the "second amount of goods provided" according to the present invention.

[0029] Furthermore, the processor 11 controls the system to display the number of stores where the item dispensing devices 20A, 20B, 20C, 20D, ... are installed. The processor 11 also controls the system to display the total amount of goods dispensed, the average amount of goods dispensed, and the number of stores where the item dispensing devices are installed in a comparable manner at regular intervals.

[0030] Furthermore, the processor 11 displays the total amount of goods sold, the average amount of goods sold, and the number of stores where the goods dispensing device is installed as numerical values, and controls it to display them as images that visualize the sell-through rate for each product and each store. The "visualized image" is not the numerical value itself, but rather a meter image or graph that visually represents the numerical value.

[0031] Furthermore, the processor 11 controls the system to allow simultaneous updates of information such as the total amount provided, the average amount provided, and the number of stores where the goods dispensing device is installed. "Simultaneous updates" means, for example, that there is a bulk update button that allows for updates in a batch, and that the information can be updated by pressing this bulk update button.

[0032] Each item dispensing device 20A, 20B, 20C, 20D, ... is associated with one of several item groups. The processor 11 controls the devices to display the total and average amounts for the same item group. An "item group" refers to, for example, a series of products, such as the first product in the series, the second product in the series, the third product in the series, and so on.

[0033] Furthermore, the processor 11 controls the system so that it can display the number of stores where the same group of goods is provided, as the number of stores where the goods providing device is installed.

[0034] The item dispensing devices 20A, 20B, 20C, 20D, ... are capable of dispensing items randomly selected from a group of items. The processor 11 controls the device so that the price of each item dispensed is reflected in the total and average prices. "Each item dispensed" could mean, for example, each time the user operates the control panel of the item dispensing device, or each time it is operated in a day, etc.

[0035] Each group of items is associated with one of several characters. Processor 11 controls the system to display the total amount offered and the average amount offered for each character. A "character" is, for example, one of the characters A, B, C, ...

[0036] Furthermore, the processor 11 controls the number of item-distributing devices to display the total amount and average amount for each device. A certain number refers to, for example, 3,000 or more devices.

[0037] Furthermore, the processor 11 controls the system to display the average amount of goods provided per item dispensing device for at least one of the following: for each character and for each group of goods, in a ranked format. For example, the processor 11 controls the system to display the amount of goods provided for each character or for each group of goods in a ranked format, depending on the user's selection operation.

[0038] Furthermore, for items that have finished being supplied from the item supply devices 20A, 20B, 20C, 20D, ..., the processor 11 controls the system to suggest alternative items for further supply based on the item's sell-through rate. "Items that have finished being supplied" refers to items for which 100% of the available stock has been supplied (sold out). The processor 11 controls the system to suggest alternative items for further supply in a ranked format. For example, the processor 11 may rank and present the items based on the time it took for the sell-through rate to reach approximately 100%, that is, how long it took for the items to sell out.

[0039] Furthermore, the processor 11 controls the system in a way that allows it to predict future trends in the consumption rates of the item dispensing devices 20A, 20B, 20C, 20D, ... based on machine learning. The processor 11 can predict future consumption rates even more accurately based on machine learning.

[0040] <Hardware configuration of information terminal 30> Figure 3 shows an example of the hardware configuration of an information terminal 30. As shown in Figure 3, the information terminal 30 comprises a processor 31, memory 32, a communication interface 33, and a user interface 34. The processor 31, memory 32, communication interface 33, and user interface 34 are connected, for example, by a bus 39.

[0041] The processor 31 is a circuit that performs signal processing, and is, for example, a CPU that controls the entire information terminal 30. The processor 31 may also be implemented using other digital circuits such as FPGAs or DSPs. Furthermore, the processor 31 may be implemented using a combination of multiple digital circuits.

[0042] Memory 32 includes, for example, main memory and auxiliary memory. Main memory is, for example, RAM. Main memory is used as the work area of ​​processor 31.

[0043] Auxiliary memory is non-volatile memory such as magnetic disks, optical disks, or flash memory. Various programs for operating the information terminal 30 are stored in the auxiliary memory. For example, management programs that display product information, consumption information, sales information, etc., on the information terminal 30 are stored in the auxiliary memory. Programs stored in auxiliary memory are loaded into main memory and executed by the processor 31.

[0044] Furthermore, the auxiliary memory may include portable memory that can be removed from the information terminal 30. Portable memory may include USB flash drives, memory cards such as SD memory cards, or external hard disk drives.

[0045] The communication interface 33 is a communication interface that communicates with the outside world (e.g., network 2) of the information terminal 30. The communication interface 33 is controlled by the processor 31.

[0046] The user interface 34 includes, for example, an input device that accepts user input and an output device that outputs information to the user. The input device can be configured as, for example, a key (e.g., a keyboard) or a remote control. The output device can be configured as, for example, a display or a speaker. Alternatively, the input and output devices may be configured as a touch panel or the like. The user interface 34 is controlled by the processor 31.

[0047] <Contents displayed on information terminal 30> Figure 4 shows a first example of the display content shown on the information terminal 30. As shown in Figure 4, the display screen 34a of the information terminal 30 is provided with a product selection area 41 on which the product (item) to be displayed can be selected. By operating the product selection area 41, the product on which the managed information will be displayed can be selected. In this example, it is shown that "Product A" has been selected.

[0048] The display screen 34a shows product information 42 related to the selected product A. Product information 42 may include, for example, "Product Code: xxx", "Release Date: 2024 / 8 / 20", and "Quantity Shipped: yyy".

[0049] Furthermore, the display screen 34a shows a trend graph 43 showing the change in the sell-through rate of product A. The trend graph 43 displays, for example, the weekly sell-through rate from the start of sales as the cumulative sell-through rate. The trend graph 43 displays the sell-through rate of product A as follows: an appropriate area 44a indicating that product A is being supplied appropriately, and an inappropriate area 44b indicating that product A has inventory risk. In the trend graph 43, the inappropriate area 44b is divided to be larger than the appropriate area 44a. The graph may also be a sell-through rate transition graph that displays, for example, the sell-through rate of product A for each week.

[0050] Figure 5 shows a second example of the display content shown on the information terminal 30. As shown in Figure 5, the display screen 34a of the information terminal 30 displays the product selection area 41 and product information 42, similar to the first example described above.

[0051] Furthermore, the display screen 34a shows digestion rate meters 45 and 46, which are images that visualize the digestion rate of product A. The digestion rate meters display, for example, the digestion rate on a weekly basis. In this example, digestion rate meter 45 displays the digestion rate of product A for the third week from the launch date. Digestion rate meter 46 displays the digestion rate of product A for the fourth week from the launch date. The weekly digestion rate is also displayed as a numerical value, for example. In this example, the digestion rate for the third week is displayed as 38.4%, and the digestion rate for the fourth week is displayed as 54.8%.

[0052] The digestion rate meters 45 and 46 display the digestion rate of product A, showing the appropriate range 44a and the inappropriate range 44b. The digestion rate meter 45 indicates that the digestion rate of product A in the third week is at the boundary between the appropriate range 44a and the inappropriate range 44b. The digestion rate meter 46 indicates that the digestion rate of product A in the fourth week is in the inappropriate range 44b, indicating an inventory risk. Note that the display screen 34a may also display both the digestion rate meters 45 and 46 and the trend graph 43 shown in Figure 4.

[0053] Figure 6 shows a third example of the content displayed on the information terminal 30. As shown in Figure 6, the display screen 34a of the information terminal 30 displays a product selection area 41 and product information 42, similar to the first example described above.

[0054] Furthermore, the display screen 34a shows the total supply amount 47a and the average supply amount 47b for the item supply devices 20A, 20B, 20C, 20D, ... related to the selected product A. The total supply amount 47a is displayed as, for example, "Total Sales: ~~". The average supply amount 47b is displayed as, for example, "Average Sales per Unit: ~~". In addition, the total supply amount 47a and the average supply amount 47b are displayed as, for example, weekly supply amounts. In this example, the total supply amount 47a and the average supply amount 47b for the third and fourth weeks from the launch of product A are displayed.

[0055] Furthermore, the display screen 34a shows the number of stores 48 where the goods dispensing device that provides product A is installed. The number of stores 48 is displayed, for example, as "Number of stores: ~~". The display screen 34a also has a "Batch Update" button 49 for updating the displayed information of the total amount dispensed 47a, the average amount dispensed 47b, and the number of stores 48.

[0056] In this example, we show how to display the total amount 47a, average amount 47b, and number of stores 48 for the selected product A. However, we are not limited to this; for example, we may display a list of the total amount 47a, average amount 47b, and number of stores 48 for each managed product. We may also display the total amount 47a and average amount 47b for each product for each week in a graph. Furthermore, the number of stores 48 may be displayed as the number of stores for each week. In this example, we may display the number of stores for the third week and the number of stores for the fourth week, respectively. In addition, the displayed information for the total amount 47a, average amount 47b, and number of stores 48 may be automatically updated, for example, on a daily basis.

[0057] Figure 7 shows a fourth example of the content displayed on the information terminal 30. As shown in Figure 7, the display screen 34a of the information terminal 30 displays a "series sales ranking" for a series of products. The series sales ranking is configured to display rankings of series 51 (groups of goods) in relation to, for example, total sales (total amount provided) and average sales (average amount provided). In addition, the series sales ranking displays the number of stores where the goods providing devices for each series are installed.

[0058] In this example, of the total sales and average sales options, total sales are selected (▼), and the Series 51 is displayed in a total sales ranking, sorted in descending order of total sales. It is also possible to select average sales; if average sales are selected, the Series 51 will be sorted in descending order of average sales, and the average sales ranking will be displayed.

[0059] Furthermore, the series sales ranking could be filtered to display only stores that have installed a certain number of product dispensing devices (e.g., 3,000 units or more).

[0060] Figure 8 shows a fifth example of the content displayed on the information terminal 30. As shown in Figure 8, the display screen 34a of the information terminal 30 displays the "IP sales ranking" of characters in a series (group of items). The IP sales ranking is configured to display the ranking of IP52 (characters) in relation to, for example, total sales and average sales. In addition, the number of stores where the item dispensing device that provides each character is installed is displayed in association with the IP sales ranking.

[0061] In this example, of the total sales and average sales, total sales are selected (▼), and IP52 displays a total sales ranking sorted in descending order of total sales. It is also possible to select average sales, and if average sales are selected, IP52 will be sorted in descending order of average sales, and an average sales ranking will be displayed.

[0062] Furthermore, the IP sales ranking could be filtered to display only stores that have installed a certain number of (e.g., 3,000 or more) of the equipment dispensing devices.

[0063] Figure 9 shows a sixth example of the content displayed on the information terminal 30. As shown in Figure 9, the display screen 34a of the information terminal 30 displays a "resale candidate ranking" for products whose sales have ended. The resale candidate ranking is configured to display, for example, the product ID (product code), product name, IP (character), series, and sales information of the resale candidates. The resale candidate products are displayed in a ranking that is sorted in descending order of, for example, the time until the sales rate reaches approximately 100% (the time until they are sold out).

[0064] As described above, the management system 10 in this embodiment acquires shipping information (replenishment information) for goods replenished in the item dispensing devices 20A, 20B, 20C, 20D, ... and sales information for goods dispensed to users from the item dispensing devices 20A, 20B, 20C, 20D, ... and calculates consumption information for each item based on the shipping information and sales information. With this configuration, consumption information can be calculated for each item based on the shipping information and sales information, making it possible to properly support the provision of goods to each item dispensing device or each store.

[0065] Furthermore, the management system 10 can display the consumption rate of each product for a certain period as consumption information. This allows product manufacturers to easily and accurately analyze each product based on the displayed consumption rate. As a result, support for product provision to each product dispensing device or store can be made even more appropriate.

[0066] Furthermore, the management system 10 can display, as consumption information, the total amount of goods supplied 47a for multiple item supply devices 20A, 20B, 20C, 20D, ..., the average amount of goods supplied per item supply device 47b, and the number of stores 48 for each period. This allows item manufacturers to easily and accurately analyze each item based on the displayed total amount of goods supplied 47a, average amount of goods supplied 47b, and number of stores 48. As a result, support for the supply of goods to each item supply device or each store can be made even more appropriate.

[0067] Furthermore, the management system 10 can display the total amount of goods sold 47a, the average amount of goods sold 47b, and the number of stores 48 for each product series or character. This allows product manufacturers to easily and accurately analyze the products of each series or character based on the displayed total amount of goods sold 47a, average amount of goods sold 47b, and number of stores 48. This enables more appropriate support for product provision to each product distributing device or store.

[0068] Furthermore, according to the management system 10, for products whose supply from the product supply devices 20A, 20B, 20C, 20D, ... has ended, it is possible to present a ranking of potential products for re-supply based, for example, on the period until the product's sell-through rate reaches 100%. This allows product manufacturers to easily and accurately analyze products based on the resale candidate ranking. As a result, they can make appropriate decisions regarding which products to resell.

[0069] The management method for the management system described in the above-mentioned embodiment can be implemented by executing a pre-prepared management program on a computer. This management program is recorded on a computer-readable storage medium and executed when read from the storage medium. This management program may also be provided in the form of a non-transient storage medium such as flash memory, or it may be provided via a network such as the Internet. The computer executing this management program may be included in the management system, included in an electronic device such as a smartphone, tablet terminal, or personal computer that can communicate with the management system, or included in a server device that can communicate with these management systems and electronic devices.

[0070] (1) A management system for controlling the provision of goods in a goods dispensing device, An acquisition means for acquiring first item information about the items supplied to the above-mentioned item supply device, and second item information about the items provided to the user from the above-mentioned item supply device, A control means that controls the calculation of consumption information for each item based on the above-mentioned first item information and the above-mentioned second item information, A management system equipped with the following features.

[0071] (2) (1) The management system described above, The system further includes a means for presenting the above digestion information, The above control means controls the digestion rate so that it can be presented as digestion information. Management system.

[0072] (3) (2) The management system described above, The above control means controls the digestion rate so that it can be displayed at regular intervals. Management system.

[0073] (4) (2) or (3) the management system described above, The above control means controls the digestion rate so as to indicate whether it is located in the first region or the second region. Management system.

[0074] (5) (4) The management system described above, The first area described above is the area where the provision of goods is proceeding properly. The second area described above is the area where the provision of goods is being carried out improperly. Management system.

[0075] (6) (4) or (5) The management system described above, The above control means controls the second region to be presented in a larger size than the first region. Management system.

[0076] (7) A management system described in any one of (2) to (6), The control means controls the multiple item dispensing devices to display a first dispensing amount and a second average dispensing amount per device. Management system.

[0077] (8) (7) The management system described above, The above control means controls the system to enable the presentation of the first and second offering amounts at regular intervals. Management system.

[0078] (9) (7) or (8) The management system described above, The above control means controls the number of stores where the above-mentioned item dispensing device is installed so that it can be displayed. Management system.

[0079] (10) (9) The management system described above, The control means controls the system to display the first offer amount, the second offer amount, and the number of stores in a comparable manner at regular intervals. Management system.

[0080] (11) (9) or (10) The management system described above, The control means described above controls the presentation of the first offering amount, the second offering amount, and the number of stores as numerical values, and the presentation of the consumption rate as a visualized image. Management system.

[0081] (12) A management system described in any one of (9) to (11), The control means controls the information regarding the first provision amount, the second provision amount, and the number of stores to be updated simultaneously. Management system.

[0082] (13) A management system described in any one of (9) to (12), The above-mentioned item dispensing device is associated with one of several item groups. The above control means controls the system to enable the presentation of the amounts for the same group of goods as the first and second offering amounts. Management system.

[0083] (14) (13) The management system described above, The above control means controls the number of stores so that it can display the number of stores where the same group of goods is provided by the item dispensing device. Management system.

[0084] (15) (13) or (14) The management system described above, The above-mentioned item dispensing device is capable of dispensing items randomly selected from the above-mentioned group of items. The above control means controls the amount of the first provision and the second provision so that they can be reflected each time an item is provided. Management system.

[0085] (16) A management system described in any one of (13) to (15), Each of the above items is associated with one of several characters. The above control means controls the display of the first and second offering amounts for each character. Management system.

[0086] (17) A management system described in any one of (7) to (16), The above control means controls the number of item dispensing devices installed to be able to display the first and second dispensing amounts. Management system.

[0087] (18) A management system described in any one of (7) to (17), The above control means controls the system so that the second amount of the offer for each character and each group of items can be displayed in a ranking format. Management system.

[0088] (19) A management system described in any one of (2) to (18), The control means controls the provision of items that have been discontinued by the item dispensing device to enable the presentation of alternative items for further provision, based on the consumption rate of those items. Management system.

[0089] (20) (19) The management system described above, The above control means controls the items that are candidates for further provision to be presented in a ranked format. Management system.

[0090] (twenty one) A management system described in any one of (1) to (20), The above control means controls the future digestion rate trend in a way that can be predicted based on machine learning. Management system.

[0091] (twenty two) A management program for managing the provision of goods in a goods dispensing device, Acquisition means for acquiring first item information about items supplied to the above-mentioned item supply device, and second item information about items provided to the user from the above-mentioned item supply device. A control means that controls the calculation of digestion information for each item based on the above-mentioned first item information and the above-mentioned second item information. A management program that enables a computer to function. [Explanation of Symbols]

[0092] 1. Management Information Acquisition System 2 Network 10 Management Systems 11,31 processors 12.32 memory 13,33 Communication Interfaces 19,39 bus 30 Information terminals 34 User Interface 34a display screen 41. Product Selection Area 42 Product information 43. Trend Graph 44a Appropriate range 44b Inappropriate area 45,46 Digestion rate meter 47a Total amount provided 47b Average offer amount 48 stores 49 buttons 51 Series 52 IP

Claims

1. A management system for controlling the provision of goods in a goods dispensing device, An acquisition means for acquiring first item information about items supplied to the item supplying device, and second item information about items provided to the user from the item supplying device, A control means that controls the system to calculate consumption information for each item based on the first item information and the second item information, The system includes a presentation means for presenting the aforementioned digestion information, The control means controls the digestion information to display the digestion rate, and also controls the progress graph showing the progress of the digestion rate to display whether the progress of the digestion rate is located in the first region or the second region. The first region is the region where the consumption rate indicates that the provision of goods is proceeding properly, and the second region is the region where the consumption rate indicates that the provision of goods is proceeding improperly. Management system.

2. A management system according to claim 1, The control means controls the digestion rate so that it can be displayed at regular intervals. Management system.

3. A management system according to claim 1, The control means controls the second region to be presented in a larger size than the first region. Management system.

4. A management system according to claim 1, The control means controls the multiple item dispensing devices to display a first dispensing amount and a second average dispensing amount per device. Management system.

5. A management system according to claim 4, The control means controls the system to enable the presentation of the first and second offering amounts at regular intervals. Management system.

6. A management system according to claim 4, The control means controls the number of stores where the item dispensing device is installed so that it can be displayed. Management system.

7. A management system according to claim 6, The control means controls the system to display the first offering amount, the second offering amount, and the number of stores at regular intervals. Management system.

8. A management system according to claim 6, The control means controls the system to display the first offering amount, the second offering amount, and the number of stores as numerical values, and to display the consumption rate as an image. Management system.

9. A management system according to claim 6, The control means controls the information of the first provision amount, the second provision amount, and the number of stores to be updated simultaneously. Management system.

10. A management system according to claim 6, The aforementioned item dispensing device is associated with one of several item groups. The control means controls the system to enable the presentation of amounts for the same group of goods as the first and second offering amounts. Management system.

11. A management system according to claim 10, The control means controls the number of stores so that it can display the number of stores where the item dispensing device for the same group of items is installed. Management system.

12. A management system according to claim 10, The item dispensing device is capable of dispensing an item randomly selected from the group of items. The control means controls the first provision amount and the second provision amount so as to reflect each provision of an item. Management system.

13. A management system according to claim 10, Each of the aforementioned group of items is associated with one of several characters. The control means controls the system to display the first offering amount and the second offering amount for each character. Management system.

14. A management system according to claim 4, The control means controls the number of item dispensing devices installed to be able to display the first and second dispensing amounts. Management system.

15. A management system according to claim 4, The control means controls the second amount of the amount of the offer for each character and each group of items to be displayed in a ranking format. Management system.

16. A management program for managing the provision of goods in a goods dispensing device, Acquisition means for acquiring first item information about items supplied to the item supplying device, and second item information about items provided to the user from the item supplying device. A control means that controls the calculation of digestion information for each item based on the first item information and the second item information. The computer is used as a presentation means for presenting the aforementioned digestive information. The control means is controlled to enable the presentation of the digestion rate as digestion information, and is also controlled to enable the presentation of whether the progress of the digestion rate is located in the first region or the second region in the progress graph showing the progress of the digestion rate. The first region is the region where the consumption rate indicates that the provision of goods is proceeding properly, and the second region is the region where the consumption rate indicates that the provision of goods is proceeding improperly. Management program.

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