Elevator operation management system and elevator operation management method

The elevator work management system accurately verifies worker attendance by using work plan information and real-time data from worker terminals and elevators to confirm work completion, addressing registration errors and inaccuracies.

JP7863521B2Active Publication Date: 2026-05-21HITACHI BUILDING SYST CO LTD
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
HITACHI BUILDING SYST CO LTD
Filing Date
2023-02-22
Publication Date
2026-05-21

AI Technical Summary

Technical Problem

Existing systems for managing elevator-related worker attendance are prone to registration errors and inaccuracies due to workers passing near the site during scheduled work times, leading to incorrect attendance records.

Method used

An elevator work management system that utilizes a storage unit for work plan information, a communication unit for worker terminals and elevators, an acquisition unit for time and location data, and a determination unit to verify if work is performed at the scheduled location and time, using operation information from the elevator and worker terminals to confirm work commencement and completion.

Benefits of technology

The system accurately manages worker movements by ensuring work is registered only when performed at the correct location and time, preventing incorrect registrations.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To provide an elevator work management system that is highly convenient.SOLUTION: An elevator work management system includes: an acquisition unit that acquires time information and position information on a work terminal from the work terminal and acquires, from at least one of an elevator and the work terminal, work execution information indicating that a worker has executed a work related to the elevator; and a determination unit that, when determining a dynamic state of the worker who executes the work related to the elevator, determines whether or not a planned work of work plan information has been executed at a scheduled place and at a scheduled time based on the work plan information stored in a storage unit, the time information and the position information on the work terminal, and the work execution information acquired by the acquisition unit.SELECTED DRAWING: Figure 1
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Description

Technical Field

[0001] The present invention generally relates to the management of work related to elevators.

Background Art

[0002] During work related to elevators, when entering and leaving the site and at the start and end of work, workers register the movements (entering the site, leaving the site, starting work, ending work, etc.) of the workers who perform work related to elevators with a predetermined system. When such registration is performed by workers, registration omissions, registration errors, false registrations, etc. may occur.

[0003] In this regard, a technique for managing the attendance information of workers from the GPS information of a worker's portable terminal and the scheduled work time has been disclosed (see Patent Document 1). In the technique described in Patent Document 1, the current position of the worker's portable terminal is detected using GPS information, and the attendance information of the worker is managed based on whether the position of the worker's portable terminal is included within the position range of the site during the scheduled work start time zone and the scheduled work end time zone.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] In the technique described in Patent Document 1, since the attendance information is managed by the position information of the worker's portable terminal and the scheduled work time, there is a problem that the attendance information may be erroneously registered when the worker only passes near the site during the scheduled work time.

[0006] This invention has been made in consideration of the above points, and aims to propose an elevator work management system that can appropriately manage the movements of workers performing work related to elevators. [Means for solving the problem]

[0007] To solve the above problems, the present invention provides an elevator work management system comprising: a storage unit that stores work plan information including information on the location where the work will be performed and information on the time when the work will be performed as information indicating the plan of work related to the elevator; and a communication unit that can communicate with a work terminal held by the worker performing the work and with the elevator, the system comprising: an acquisition unit that acquires time information and location information of the work terminal from the work terminal and acquires work execution information indicating that the worker has performed the work related to the elevator from at least one of the elevator and the work terminal; and a determination unit that, when determining the movements of the worker performing the work related to the elevator, determines whether the planned work in the work plan information was performed at the scheduled location and time based on the work plan information stored in the storage unit, the time information and location information of the work terminal, and the work execution information acquired by the acquisition unit. The acquisition unit receives predetermined operation information from the elevator indicating that a predetermined operation has been performed on the elevator when work related to the elevator is started. The determination unit, if it determines that the location of the work terminal's location information is the location of the work plan information indicating the location where work related to the elevator is performed, or is near that location, stores provisional registration information that the work plan information has been started in the storage unit. If the acquisition unit determines that it has received the predetermined operation information, it stores final registration information that the work plan information has been started in the storage unit. I did that.

[0008] According to the above configuration, it is determined whether or not the planned work in the work plan information was carried out at the scheduled time at the scheduled location. Therefore, it is possible to avoid situations where, for example, the work is incorrectly registered as having started when the person merely passed by the site at the scheduled time. [Effects of the Invention]

[0009] According to the present invention, a highly convenient elevator operation management system can be realized. Other problems, configurations, and effects will be clarified by the following description of embodiments. [Brief explanation of the drawing]

[0010] [Figure 1] This figure shows an example of the configuration of an elevator operation management system according to the first embodiment. [Figure 2] This figure shows an example of the status according to the first embodiment. [Figure 3] This figure shows an example of status management processing according to the first embodiment. [Figure 4] This figure shows an example of the temporary entry registration process according to the first embodiment. [Figure 5] This figure shows an example of the work commencement registration and building entry registration process according to the first embodiment. [Figure 6] This figure shows an example of the work completion provisional registration process according to the first embodiment. [Figure 7] This figure shows an example of the process for invalidating the provisional registration upon completion of work according to the first embodiment. [Figure 8] This figure shows an example of the exit registration and work completion registration process according to the first embodiment. [Figure 9] This figure shows an example of the configuration of an elevator work management system according to a second embodiment. [Modes for carrying out the invention]

[0011] (I) First Embodiment One embodiment of the present invention will be described in detail below. However, the present invention is not limited to this embodiment.

[0012] This embodiment relates to elevator work management that detects and registers the movements of workers performing work related to elevators. In this embodiment, the movements of workers will be described using as examples the entry and exit of buildings where elevators are installed, and the start and end of work related to elevators.

[0013] According to the elevator work management system of this embodiment, the movement of workers can be accurately and precisely detected and managed based on location information and time information acquired from the work terminal, images (still images and moving images) from cameras worn by workers, work plan information, elevator information, etc.

[0014] Next, embodiments of the present invention will be described based on the drawings. The following description and drawings are examples for explaining the present invention, and for the sake of clarity of explanation, omissions and simplifications are made as appropriate. The present invention can also be implemented in various other forms. Unless otherwise particularly limited, each component may be singular or plural. In the following description, the same reference numerals are given to the same elements in the drawings, and the description will be omitted as appropriate.

[0015] Note that notations such as "first", "second", "third", etc. in this specification and the like are for identifying components, and do not necessarily limit numbers or orders. Also, the numbers for identifying components are used for each context, and the numbers used in one context do not necessarily indicate the same configuration in other contexts. Further, it does not prevent a component identified by a certain number from having the functions of a component identified by another number.

[0016] In FIG. 1, reference numeral 100 indicates an elevator operation management system according to the first embodiment as a whole.

[0017] The elevator operation management system 100 includes a center system 110, an elevator 120, and a smart device 130. The center system 110, the elevator 120, and the smart device 130 are connected to each other so as to be communicable. Communication in the elevator operation management system 100 is performed by wireless communication using a general line, Wi-Fi, BLUETOOTH (registered trademark), etc. or by wired communication using a communication cable.

[0018] The center system 110 is a system for managing operations related to the elevator 120. The center system 110 may include one or more computers. The center system 110 is a cloud system, a server device, etc., and includes a communication unit 111, a control unit 112, a storage unit 113, an input unit 114, and an output unit 115.

[0019] The communication unit 111 is a communication interface that communicates with other devices via a communication medium. The communication unit 111 can be, for example, a NIC (Network Interface Card), a wireless communication module, a USB (Universal Serial Bus) module, or a serial communication module. The communication unit 111 can also function as an input device that receives information from other devices that are connected to it for communication. Furthermore, the communication unit 111 can also function as an output device that transmits information to other devices that are connected to it for communication.

[0020] The control unit 112 is a device such as a processor that performs calculations. The control unit 112 is, for example, a CPU (Central Processing Unit), an MPU (Micro Processing Unit), a GPU (Graphics Processing Unit), or an AI (Artificial Intelligence) chip.

[0021] The memory unit 113 is a device for storing programs, data, etc., and is composed of a main memory, auxiliary memory, etc. The main memory is, for example, ROM (Read Only Memory), RAM (Random Access Memory), etc. ROMs include SRAM (Static Random Access Memory), NVRAM (Non-Volatile RAM), Mask ROM (Mask Read Only Memory), PROM (Programmable ROM), etc. RAMs include DRAM (Dynamic Random Access Memory), etc. The auxiliary memory is a hard disk drive, flash memory, SSD (Solid State Drive), optical memory, etc. Optical memory is a CD (Compact Disc), DVD (Digital Versatile Disc), etc. Programs, data, etc. stored in the auxiliary memory are read into the main memory as needed.

[0022] The input unit 114 is a user interface that receives information from the user. The input unit 114 can be, for example, a keyboard, mouse, card reader, or touch panel.

[0023] The output unit 115 is a user interface that outputs various types of information (display output, audio output, print output, etc.). The output unit 115 may include, for example, a display device that visualizes various types of information, an audio output device (speaker), a printing device, etc. The display device may be an LCD (Liquid Crystal Display), a graphics card, etc.

[0024] The functions of the center system 110 (acquisition unit 116, determination unit 117, etc.) may be implemented, for example, by the control unit 112 reading and executing a program stored in the memory unit 113 (software), by hardware such as a dedicated circuit, or by a combination of software and hardware. One function of the center system 110 may be divided into multiple functions, or multiple functions may be combined into one function. Furthermore, some functions of the center system 110 may be provided as separate functions or included in other functions. In addition, some functions of the center system 110 may be implemented by another computer that can communicate with the center system 110.

[0025] The acquisition unit 116 acquires (recognizes) customer information for the elevator 120 from sensor information (images, audio, etc.) received from the smart device 130. Customer information is unique to the customer and includes the customer number, elevator serial number, etc. The customer information is included in stickers, etc., which are placed at the site (elevator 120, the building where the elevator 120 is installed, etc.) such as inside the elevator car, in the machine room, or on the control panel. Workers can visually confirm the customer information at the site. In addition, customer information is an example of information that can identify the location of the work plan information 118 for the day in which work related to the elevator 120 is planned.

[0026] Furthermore, the acquisition unit 116 acquires (calculates) the distance between the smart device 130 and the work site from the GNSS information (location information of the smart device 130) acquired from the smart device 130 and the location information of the work plan information 118, and acquires the time when the work is scheduled to be completed (calculates the scheduled time to be completed) from the work plan information 118 and the current time information. Here, GNSS (Global Navigation Satellite System) is a global positioning satellite system. The GNSS information may be location information from the US GPS, location information from Japan's Quasi-Zenith Satellite System (QZSS), location information from Russia's GLONASS, location information from the European Union's Galileo, etc.

[0027] The determination unit 117 determines the worker's movements based on customer information, location information, time information, etc., acquired by the acquisition unit 116.

[0028] Work plan information 118 and motion management information 119 are stored in the storage unit 113. Work plan information 118 is information about the plan of work to be performed by the worker, and consists of information such as customer number, site name, site location information, elevator 120 serial number, and work details. Work details include the start time of the work, the end time of the work, and the standard time required for the work (work time).

[0029] The motion management information 119 is information for managing the movements of workers, and for each worker, it consists of information such as GNSS information (location information of the smart device 130), the time when the GNSS information was acquired, and the status for managing the worker's movements. The status will be explained using Figure 2.

[0030] The elevator 120 is an elevator, escalator, etc. The elevator 120 comprises a communication unit 121, a control unit 122, and a storage unit 123. The control unit 122 is a control panel, processor, etc., and is connected to the maintenance SW 124 in a communicative manner. The maintenance SW 124 is a switch (SW) operated by a worker to switch the operating mode of the elevator 120 to maintenance mode at the start of work related to the elevator 120 (for example, maintenance). The maintenance SW 124 is, for example, a toggle switch, a push button switch, etc., and is a SW that can be operated ON and OFF.

[0031] The storage unit 123 is a device or component for storing programs, data, etc., and is composed of a main memory, auxiliary memory, sticker, IC tag, barcode, etc. In this embodiment, the customer information 125 will be described using as an example a case in which customer information is included in a sticker and is acquired by the acquisition unit 116.

[0032] The smart device 130 is a wearable device such as a wearable camera or wearable watch, a maintenance terminal, or a work terminal such as a smartphone. The smart device 130 does not need to be just one device; for example, a wearable device and a smartphone may be used together.

[0033] The smart device 130 comprises a communication unit 131, a control unit 132, a sensor unit 133, a storage unit 134, an input unit 135, and an output unit 136. The communication unit 131, control unit 132, storage unit 134, input unit 135, and output unit 136 are the same as those in the center system 110, so their descriptions will be omitted as appropriate.

[0034] For example, the functions of the smart device 130 (such as the detection unit 137) may be implemented by the control unit 132 reading and executing a program stored in the memory unit 134 (software), by hardware such as a dedicated circuit, or by a combination of software and hardware. One function of the smart device 130 may be divided into multiple functions, or multiple functions may be combined into one function. Furthermore, some functions of the smart device 130 may be provided as separate functions or included in other functions. In addition, some functions of the smart device 130 may be implemented by another computer capable of communicating with the smart device 130.

[0035] The detection unit 137 detects the activation status (ON / OFF) of the camera 139 mounted on the smart device 130.

[0036] The sensor unit 133 is composed of a GNSS module 138, a camera 139, and the like. The GNSS module 138 is, for example, a receiver that receives radio waves from artificial satellites, calculates the distance between multiple artificial satellites, and determines the current position (for example, the position information of a smart device 130). The camera 139 is equipped with an imaging lens, an image sensor, and the like, and is a device that converts the optical image formed by the imaging lens into an electrical signal using the image sensor. When the sticker installed on the elevator 120 is visually confirmed by an operator, the camera 139 captures an image of the sticker.

[0037] Next, we will explain the status system for managing the movements of workers using Figure 2.

[0038] Figure 2 shows an example of a status. The elevator work management system 100 has the following statuses: provisional entry registration, work start registration and official entry registration, provisional work completion registration, invalid provisional work completion registration, provisional work completion registration, exit registration and official work completion registration.

[0039] <Step S210: Temporary registration for entry> When the center system 110 determines that at least one of the following is true: that the time detection information is ON and that the location detection information is ON, it sets the status to "Temporary Entry Registration" and creates a record (registering the location information, the time the location information was acquired, and the status as motion management information 119).

[0040] The center system 110 sets the time detection information to ON when it detects at least one of the following: the current time is the scheduled start time of work or is close to it, or the current time is within (scheduled) working hours. The center system 110 also sets the time detection information to OFF when it detects at least one of the following: the current time is the scheduled end time of work or is close to it, or the current time is outside (scheduled) working hours.

[0041] Furthermore, the center system 110 sets the location detection information to ON when it detects that the location information (current location) of the smart device 130 is within a predetermined distance from the work site in the work plan information 118, and sets it to OFF when it detects that the current location is further than the predetermined distance from the work site. In other words, the center system 110 sets the location detection information to ON when it detects that the current location is not the location in the work plan information 118 or near that location, and sets it to OFF when it detects that the current location is the location in the work plan information 118 or near that location.

[0042] <Step S220: Work commencement registration and building entry registration> When the status is "Temporary Entry Registration", if the center system 110 determines that at least one of the following is true: maintenance SW detection information is ON, camera activation detection information is ON, or on-site detection information is ON, it sets the status to "Work Start Registration and Final Entry Registration" and creates a record.

[0043] The center system 110 sets the maintenance switch detection information to ON when the elevator 120 detects that the maintenance switch 124 has been turned ON by an operator, and receives notification from the elevator 120 that the maintenance switch 124 has been turned ON. Furthermore, the center system 110 sets the maintenance switch to OFF when the elevator 120 detects that the maintenance switch 124 has been turned OFF by an operator, and receives notification from the elevator 120 that the maintenance switch 124 has been turned OFF.

[0044] The center system 110 sets the camera activation detection information to ON when the smart device 130 detects that the camera 139 has been activated by an operator and receives a notification from the smart device 130 that the camera 139 has been activated. The center system 110 also sets the camera activation detection information to OFF when the smart device 130 detects that the camera 139 has been deactivated by an operator and receives a notification from the smart device 130 that the camera 139 has been deactivated.

[0045] The center system 110 sets the on-site detection information to ON when it detects that the customer information in the work plan information 118 matches the customer information 125 written on the sticker. The center system 110 also sets the on-site detection information to OFF as appropriate (for example, when the status is set to "exit registration" and "work completion registration").

[0046] In this way, the elevator work management system 100 performs a provisional registration of entry based on the current time and current location, and when it is confirmed that work has been carried out on site (that work has been started on the planned site), the entry is officially registered.

[0047] <Step S230: Temporary registration of work completion> The center system 110 determines that when an operator finishes work, they turn off the maintenance switch 124 and shut down the camera 139. Therefore, when the status is "Work Start Registration and Building Entry Registration", if the maintenance switch detection information is OFF and the camera activation detection information is OFF, the system sets the status to "Work End Provisional Registration" and creates a record.

[0048] <Step S240: Work completion temporary registration invalid> When the center system 110 determines that the status is "Temporarily Registered Work Completion" and that the maintenance SW detection information is ON and the camera activation detection information is ON, it sets the status to "Temporarily Registered Work Completion Invalid" and creates a record in order to resume work (invalidate the temporary registration of work completion).

[0049] <Step S250: Work completion provisional registration> When the center system 110 determines that the status is "Work Completion Temporary Registration Invalid," and that the maintenance SW detection information is OFF and the camera activation detection information is OFF, it sets the status to "Work Completion Temporary Registration" and creates a record.

[0050] <Step S260: Exit registration and final completion registration> When the center system 110 determines that the status is "Temporary registration of work completion" and that both the time detection information and the location detection information are OFF, it sets the status to "Building departure registration and final registration of work completion" and creates a record.

[0051] Next, the status management process (status management process) in the elevator operation management system 100 will be explained using Figures 3 to 8. Figure 3 will be used to explain the overall status management process, and Figures 4 to 8 will be used to explain the details of each process.

[0052] Figure 3 shows an example of the status management process.

[0053] In step S301, the center system 110 executes the temporary entry registration process. The temporary entry registration process will be explained using Figure 4.

[0054] In step S302, the center system 110 performs the work commencement registration and building entry registration process. The work commencement registration and building entry registration process confirms entry. The work commencement registration and building entry registration process will be explained using Figure 5.

[0055] In step S303, the center system 110 executes a provisional registration process for the completion of work. The provisional registration process for the completion of work will be explained using Figure 6.

[0056] In step S304, if the center system 110 detects that the worker has resumed work (turning on the maintenance switch detection information and turning on the camera activation detection information), it proceeds to step S305; otherwise, it proceeds to step S306.

[0057] In step S305, the center system 110 executes the process to invalidate the temporary work completion registration. In this process, a record is created with the status set to "Temporary Work Completion Registration Invalid" in order to cancel the temporary work completion registration set in step S303. Alternatively, instead of creating a record, a configuration that deletes records with the status "Temporary Work Completion Registration" may be used. The process to invalidate the temporary work completion registration will be explained using Figure 7.

[0058] In step S306, the center system 110 executes the exit registration and work completion final registration process. The exit registration and work completion final registration process confirms the completion of the work. The exit registration and work completion final registration process will be explained using Figure 8.

[0059] Figure 4 shows an example of the temporary registration process for entering the building.

[0060] In step S401, worker 400 reports for work.

[0061] In step S402, worker 400 uses smart device 130 to input their attendance time and other information (attendance registration).

[0062] In step S403, the smart device 130 begins acquiring location information upon attendance registration and transmits it to the center system 110. The location information includes at least one of the following: time information indicating the time it took for radio waves transmitted from the satellite to reach the GNSS module 138; distance information indicating the distance from the satellite calculated from that time; and location information indicating the position of the smart device 130 calculated from the distances from multiple satellites.

[0063] In step S404, the center system 110 receives location information transmitted from the smart device 130.

[0064] In step S405, worker 400 travels from the office or home to the work site.

[0065] In step S406, the center system 110 compares the location of the smart device 130 with the location of the work site to determine whether or not a worker is near the work site. More specifically, the center system 110 compares the location of the received location information with the location of the work plan information 118 to determine whether or not a worker 400 is within a certain distance from the work site.

[0066] In step S407, worker 400 arrives near the site.

[0067] In step S408, if the center system 110 determines in step S406 that worker 400 is near the site, it performs a provisional entry registration. For example, the center system 110 creates a record with the status set to "Provisional Entry Registration".

[0068] Note that Figure 4 illustrates a configuration in which a record is created with the status set to "Temporary Entry Registration" when it is determined that location detection information is ON, but this is not the only configuration. For example, instead of or in addition to this configuration, a configuration may be adopted in which a record is created with the status set to "Temporary Entry Registration" when it is determined that time detection information is ON.

[0069] As described above, a provisional entry registration process is carried out. At this stage, since there is still a possibility that the person has only passed through the site (incorrect registration), the entry registration is not finalized.

[0070] Figure 5 shows an example of the work commencement registration and building entry registration process.

[0071] In step S501, worker 400 moves to the work area.

[0072] In step S502, worker 400 attaches the smart device 130 (camera 139) to their helmet, chest, etc., activates the camera 139, and starts taking pictures.

[0073] In step S503, the smart device 130 sequentially transmits (uploads) the images (captured data) captured by the camera 139 to the central system 110.

[0074] In step S504, the center system 110 receives the captured data from the smart device 130 and starts image recognition to confirm customer information from the received captured data.

[0075] In step S505, when worker 400 visually confirms the customer information 125 on a sticker located inside the cage, machine room, control panel, etc., camera 139 transmits the captured data of the sticker to the center system 110.

[0076] In step S506, the center system 110 performs image recognition on the captured data from the sticker and recognizes customer information (customer number, elevator serial number, etc.).

[0077] In step S507, worker 400 operates the maintenance switch 124 of the elevator 120 to the ON position. Here, the operation performed on site may be an operation that is always performed before work, such as turning off the lights in the elevator car. In other words, the operation performed on site can be any operation that can be detected by the center system 110, and is not limited to the operation of the maintenance switch 124.

[0078] In step S508, the elevator 120 notifies the center system 110 that it has transitioned to maintenance mode (that the maintenance switch 124 has been turned ON by the operator) in response to the operation of the maintenance switch 124 in step S507.

[0079] In step S509, the center system 110 detects that the elevator 120 has entered maintenance mode.

[0080] In step S510, the center system 110 determines whether the customer information at the site recognized in step S506 matches the customer information in the work plan information 118, and whether the elevator 120 is in maintenance mode. If the center system 110 determines that the customer information matches and the elevator 120 is in maintenance mode, it moves the process to step S512. If the customer information does not match or the elevator 120 is not in maintenance mode, it moves the process to step S509.

[0081] In step S511, worker 400 begins work.

[0082] In step S512, the center system 110 calculates the estimated completion time of the work from the work plan information 118 (work to be performed on the day). For example, the center system 110 calculates the estimated completion time of the work from the current time and the work time in the work plan information 118.

[0083] In step S513, the center system 110 performs work commencement registration and building entry registration. For example, the center system 110 creates a record with the status set to "Work commencement registration and building entry registration". The provisional entry registration set in step S408 is changed to a final entry registration (entry is confirmed).

[0084] Figure 6 shows an example of the process for provisionally registering the completion of work.

[0085] In step S601, worker 400 operates the maintenance switch 124 to the OFF position. Note that step S601 is the same as step S507, and any operation that is always performed at the end or interruption of work can be used as appropriate, and is not limited to operating the maintenance switch 124.

[0086] In step S602, the elevator 120 notifies the center system 110 that the maintenance mode has been deactivated (the maintenance switch 124 has been turned OFF by the operator) in response to the operation of the maintenance switch 124 in step S601.

[0087] In step S603, the center system 110 detects that the maintenance mode of the elevator 120 has been deactivated.

[0088] In step S604, worker 400 removes the smart device 130 (camera 139) that was attached to his helmet, chest, etc., and performs an operation to shut down (turn off) the camera 139 that was running.

[0089] In step S605, the smart device 130 stops transmitting the captured data in response to the operation to turn off the camera 139.

[0090] In step S606, the center system 110 detects that the camera 139 is OFF based on the smart device 130 ceasing to transmit the captured data. Alternatively, the smart device 130 may notify the center system 110 that the camera 139 has been turned OFF in step S604, and the center system 110 may detect that the camera 139 is OFF based on this notification.

[0091] In step S607, the center system 110 determines whether the maintenance mode has been deactivated in the elevator 120 and whether the camera 139 of the smart device 130 is OFF. If the center system 110 determines that the maintenance mode has been deactivated and the camera 139 is OFF, it proceeds to step S609. If it determines that the maintenance mode has not been deactivated or the camera 139 is not OFF, it proceeds to step S606.

[0092] In step S608, worker 400 completes or interrupts the work.

[0093] In step S609, the center system 110 performs a provisional registration of work completion. For example, the center system 110 creates a record with the status set to "Provisional registration of work completion".

[0094] As described above, a provisional registration process for the completion of work is performed. At this stage, since there is still a possibility that the work was simply interrupted due to a break (incorrect registration), the completion of work is not confirmed.

[0095] Figure 7 shows an example of the process for invalidating the provisional registration after the work is completed.

[0096] Steps S701 to S703 are the same as steps S502 to S504, and steps S704 to S706 are the same as steps S507 to S509. Note that when resuming the work, verification of whether the customer information matches is not required.

[0097] In step S707, the center system 110 cancels the provisional registration of work completion and invalidates the provisional registration of work completion. For example, the center system 110 creates a record with the status set to "Provisional registration of work completion invalid".

[0098] Figure 8 shows an example of the process for registering departure from the building and completing work.

[0099] In step S801, worker 400 travels to the office or their home.

[0100] In step S802, the center system 110 determines whether the distance between the smart device 130 and the work site has exceeded a certain level, and whether the current time is the scheduled end time of the work or is close to it. If the center system 110 determines that the distance to the work site has exceeded a certain level and that the current time is the scheduled end time of the work or is close to it, it proceeds to step S804. At this time, the center system 110 notifies the smart device 130 that it has left the work site and that it is the scheduled end time of the work. If the center system 110 determines that the distance to the work site has not exceeded a certain level, or that the current time is not the scheduled end time of the work or is not close to it, it performs the determination in step S802 again.

[0101] In step S803, the smart device 130 stops acquiring location information when the center system 110 determines that it has left the site in step S802 and that it is the scheduled end time for the work.

[0102] In step S804, the center system 110 performs the departure registration and the final work completion registration. For example, the center system 110 creates a record with the status set to "Departure Registration and Final Work Completion Registration". In step S804, the completion of the work is confirmed.

[0103] According to this embodiment, the movements of workers performing work related to elevators can be appropriately managed.

[0104] (II) Second Embodiment

[0105] Figure 9 shows an example of the configuration of the elevator work management system 900 according to this embodiment.

[0106] As shown in Figure 9, the elevator work management system 900 differs from the first embodiment in that the control unit 911 of the center system 910 is equipped with a notification unit 912.

[0107] The notification unit 912 notifies the smart device 130 held by the worker or the administrator of the movement information registered in the center system 910. The movement information is confirmed actual information and consists of at least one of the following: time of entry, time of exit, time of work start, and time of work end. With this configuration, for example, the administrator can check the movement information and correct any errors. While a push notification method is assumed for the notification method, the method is not limited.

[0108] According to this embodiment, the movements of workers performing tasks related to elevators can be managed more appropriately.

[0109] It should be noted that the present invention is not limited to the embodiments described above, and various modifications are included. For example, the embodiments described above are described in detail for the purpose of explaining the present invention in an easy-to-understand manner, and are not necessarily limited to those having all the configurations described. Furthermore, it is possible to replace parts of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add configurations from other embodiments to the configuration of one embodiment. In addition, it is possible to add, delete, or replace parts of the configuration of each embodiment with other configurations.

[0110] (III) Addendum The above-described embodiments include, for example, the following:

[0111] In the embodiments described above, the present invention was described in the case where it is applied to an elevator work management system, but the present invention is not limited to this and can be broadly applied to various other systems, devices, methods, and programs.

[0112] Furthermore, in the embodiments described above, part or all of the program may be installed from the program source onto a device such as a computer that implements the center system 110. The program source may be, for example, a program distribution server connected via a network or a recording medium readable by a computer (e.g., a non-temporary recording medium). Also, in the above description, two or more programs may be implemented as one program, or one program may be implemented as two or more programs.

[0113] Furthermore, in the above-described embodiment, the output of information is not limited to display on a screen. The output of information may be audio output by a speaker, output to a file, printed on paper media by a printing device, projected onto a screen by a projector, or in any other form.

[0114] Furthermore, in the above description, information such as programs, tables, and files that implement each function can be stored in memory, storage devices such as hard disks and SSDs (Solid State Drives), or recording media such as IC cards, SD cards, and DVDs.

[0115] The above-described embodiment has, for example, the following characteristic configuration.

[0116] (1) An elevator work management system (e.g., elevator work management system 100, center system 110) comprising a storage unit (e.g., storage unit 113, center system, memory device, computer, circuit) that stores work plan information (e.g., work plan information 118) including information on the location where the work will be performed and information on the time when the work will be performed as information indicating the plan for work related to an elevator (e.g., elevator 120), and a communication unit (e.g., storage unit 113, communication interface) that can communicate with a work terminal (e.g., smart device 130) held by a worker performing the work and with each of the elevators, wherein time information and location information of the work terminal are acquired from the work terminal, and work execution information (e.g., storage, The system includes an acquisition unit (for example, acquisition unit 116, control unit 112, center system 110, circuit, and another computer capable of communicating with control unit 112) that acquires information such as guard SW detection information, camera activation detection information, and on-site detection information from at least one of the elevator and the work terminal, and a determination unit (for example, determination unit 117, control unit 112, center system 110, circuit, and another computer capable of communicating with control unit 112) that determines whether the work planned in the work plan information was carried out at the scheduled time at the scheduled location based on the work plan information stored in the storage unit, the time information and location information of the work terminal, and the work execution information acquired by the acquisition unit, when determining the movements of a worker performing work related to the elevator (entering the building, leaving the building, starting work, finishing work, etc.).

[0117] According to the above configuration, it is determined whether or not the planned work in the work plan information was carried out at the scheduled time at the scheduled location. Therefore, it is possible to avoid situations where, for example, the work is incorrectly registered as having started when the person merely passed by the site at the scheduled time.

[0118] (2) The acquisition unit receives predetermined operation information from the elevator indicating that a predetermined operation (for example, turning on the maintenance SW124 or turning off the elevator car lights) has been performed when work related to the elevator is started. The determination unit, if it determines that the location of the work terminal (for example, GNSS information) is the location of the work plan information indicating the place where work related to the elevator is performed (for example, the site or work location), or is near such a place, stores provisional registration information (for example, status "provisional entry registration") indicating that the work plan information has been started in the storage unit (see, for example, steps S406 and S408). If the acquisition unit determines that it has received the predetermined operation information, it stores final registration information (for example, status "work start registration and final entry registration") indicating that the work plan information has been started in the storage unit (see, for example, steps S510 and S513).

[0119] In the above configuration, when a predetermined operation is performed on the elevator, the provisional registration that the planning has started is officially registered as correct information, so, for example, the time when the planning work started (such as the time of entry into the building) can be accurately determined.

[0120] (3) The elevator work management system described in (1) or (2) above, wherein the work terminal is connected to a camera (e.g., camera 139) attached to a worker performing work related to the elevator, the acquisition unit receives an image from the work terminal of the location where the work is performed captured by the camera, and the determination unit determines that the location of the work terminal's location information (e.g., GNSS information) is the location of the work plan information indicating the location where the work related to the elevator is performed (e.g., site, work location) or is near such location, and determines that the planning of the work plan information has commenced. The registration information (for example, status "Temporary entry registration") is stored in the storage unit (see, for example, steps S406 and S408), and if the information obtained by image processing on the image received by the acquisition unit (for example, customer information such as customer number and elevator serial number) is determined to be information that can identify the location of the work plan information (for example, customer information such as customer number and elevator serial number), then the information of the official registration that the planning of the work plan information has started (for example, status "Work start registration and official entry registration") is stored in the storage unit (see, for example, steps S510 and S513).

[0121] In the above configuration, when the location where elevator-related work is to be performed is identified from the images captured by the camera, the provisional registration that the plan has started is officially registered as correct information. Therefore, for example, the time when the planned work started (such as the time of entry into the building) can be accurately determined.

[0122] (4) If the determination unit determines that the time in the time information of the work terminal is the time in the work plan information that indicates the time when the work related to the elevator will start, or is close to that time, or if it determines that the time in the time information of the work terminal is within the time in which the work in the work plan information will be carried out, it stores the provisional registration information in the storage unit (see, for example, step S210).

[0123] In the above configuration, a provisional registration is made when it is determined that the plan has started at the scheduled time, so for example, the time when the planned work started (such as the time of entry into the building) can be determined more accurately.

[0124] (5) The acquisition unit receives specific operation information from the elevator indicating that a specific operation (for example, turning off the maintenance SW124 or turning on the elevator car lights) has been performed when the work related to the elevator is completed, and receives stop information (for example, a notification that camera 139 has been shut down) from the camera indicating that the camera has been stopped. If the determination unit determines that the acquisition unit has received the specific operation information and the stop information, it stores information in the storage unit indicating a provisional registration that the work related to the elevator has been completed (for example, (See steps S230, S250, S607, and S609) If it is determined that the time in the time information of the work terminal is around the time in the work plan information that indicates the time when the work related to the elevator will be completed, and if it is determined that the location in the location information of the work terminal is not around the location in the work plan information that indicates the location where the work related to the elevator will be performed, then information indicating that the work related to the elevator has been completed is stored in the storage unit (see, for example, steps S260, S802, and S804).

[0125] In the above configuration, for example, if a worker leaves the site around the time when the elevator-related work is scheduled to be completed, the provisional registration that the elevator-related work has been completed is officially registered as correct information, so the exact time when the elevator-related work has been completed can be accurately determined.

[0126] (6) The acquisition unit receives predetermined operation information from the elevator indicating that a predetermined operation (for example, turning on the maintenance SW124 or turning off the elevator car lights) has been performed when work related to the elevator is resumed, and receives activation information from the camera indicating that the camera has been activated. If the determination unit determines that the acquisition unit has received the predetermined operation information and the activation information, it cancels the information indicating the provisional registration (see, for example, steps S240, S703, S706, and S707).

[0127] In the above configuration, when work related to the elevator is started, the provisional registration that work related to the elevator has been completed is invalidated. This prevents situations where, for example, work related to the elevator is mistakenly registered as completed when work is only interrupted for a break.

[0128] (7) The elevator work management system described above includes a notification unit (for example, a notification unit 912, a communication interface) that notifies the work terminal of information relating to the results determined by the determination unit.

[0129] With the above configuration, the result of the determination by the determination unit is notified to the work terminal, so for example, if the worker found that the time the planned work started was incorrect, they can correct that time.

[0130] Furthermore, the above-described configuration may be modified, rearranged, combined, or omitted as appropriate, as long as it does not exceed the essence of the present invention.

[0131] Please understand that items included in a list in the form "at least one of A, B, and C" can mean (A), (B), (C), (A and B), (A and C), (B and C), or (A, B, and C). Similarly, items listed in the form "at least one of A, B, or C" can mean (A), (B), (C), (A and B), (A and C), (B and C), or (A, B, and C). [Explanation of Symbols]

[0132] 100... Elevator work management system, 110... Center system, 120... Elevator, 130... Smart device (work terminal).

Claims

1. An elevator work management system comprising: a storage unit that stores work plan information including information on the location where the work will be performed and information on the time when the work will be performed as information indicating the plan for work related to the elevator; and a communication unit that can communicate with a work terminal held by the worker performing the work and with the elevator, respectively, An acquisition unit that acquires time information and location information of the work terminal from the work terminal, and acquires work execution information indicating that the worker performed work related to the elevator from at least one of the elevator and the work terminal, When determining the movements of a worker performing work related to the elevator, a determination unit determines whether the planned work in the work plan information was performed at the scheduled time at the scheduled location, based on the work plan information stored in the storage unit, the time information and location information of the work terminal, and the work execution information acquired by the acquisition unit. Equipped with, The acquisition unit receives predetermined operation information from the elevator indicating that a predetermined operation has been performed on the elevator when work related to the elevator is started. The determination unit, If it is determined that the location of the work terminal is the location of the work plan information indicating the location where the work related to the elevator will be performed, or is near that location, the provisional registration information that the planning of the work plan information has started is stored in the storage unit. When the acquisition unit determines that it has received the predetermined operation information, it stores in the storage unit the information of the official registration that the planning of the work plan information has been started. Elevator operation management system.

2. The aforementioned work terminal is connected in a manner that enables communication with a camera worn by the worker performing the work related to the elevator. The acquisition unit receives an image from the work terminal in which the location where the work is performed is captured by the camera. The determination unit, If it is determined that the location of the work terminal is the location of the work plan information indicating the location where the work related to the elevator will be performed, or is near that location, the provisional registration information that the planning of the work plan information has started is stored in the storage unit. If the acquisition unit determines that the information obtained by image processing on the received image is information that can identify the location of the work plan information, it stores the information of the official registration that the planning of the work plan information has started in the storage unit. The elevator operation management system according to claim 1.

3. If the determination unit determines that the time in the time information of the work terminal is the time in the work plan information indicating the time when the work related to the elevator will start, or is close to that time, or if it determines that the time in the time information of the work terminal is within the time in which the work in the work plan information will be performed, it stores the provisional registration information in the storage unit. The elevator operation management system according to claim 2.

4. The acquisition unit is, When the work related to the elevator is completed, specific operation information indicating that a specific operation has been performed on the elevator is received from the elevator. The camera receives stop information from the camera indicating that it has been stopped. The determination unit, When the acquisition unit determines that it has received the specified operation information and the stop information, it stores information in the storage unit indicating that the work related to the elevator has been completed. If it is determined that the time information of the work terminal is the time indicated in the work plan information which indicates the time when the work related to the elevator is to be completed, or is close to that time, and if it is determined that the location information of the work terminal is not the location indicated in the work plan information which indicates the location where the work related to the elevator is to be performed, or is not close to that location, then information indicating that the work related to the elevator has been completed is stored in the storage unit. The elevator operation management system according to claim 2.

5. The acquisition unit is, When work related to the elevator is resumed, predetermined operation information indicating that a predetermined operation has been performed on the elevator is received from the elevator. The camera receives startup information from the camera indicating that it has been activated. If the determination unit determines that the acquisition unit has received the predetermined operation information and the startup information, it cancels the information indicating the provisional registration. The elevator operation management system according to claim 3.

6. An elevator work management system comprising: a storage unit that stores work plan information including information on the location where the work will be performed and information on the time when the work will be performed as information indicating the plan for work related to the elevator; and a communication unit that can communicate with a work terminal held by the worker performing the work and with the elevator, respectively, an elevator work management method, The acquisition part is, The time information and location information of the work terminal are obtained from the work terminal, and work execution information indicating that the worker performed the work related to the elevator is obtained from at least one of the elevator and the work terminal, When work related to the elevator is started, predetermined operation information is received from the elevator indicating that a predetermined operation has been performed on the elevator. The determination unit, When determining the movements of a worker performing work related to the elevator, the determination is made based on the work plan information stored in the storage unit, the time information and location information of the work terminal, and the work execution information acquired by the acquisition unit, to determine whether the planned work in the work plan information was performed at the scheduled time at the scheduled location. If it is determined that the location of the work terminal is the location of the work plan information indicating the location where the work related to the elevator will be performed, or is near that location, the provisional registration information that the planning of the work plan information has started is stored in the storage unit. When the acquisition unit determines that it has received the predetermined operation information, it stores in the storage unit the information that the planning of the work plan information has been initiated. Elevator operation management method including