Review analysis system, review analysis method, and program

The review analysis system effectively addresses the challenge of organizing and presenting review information by generating a graphical interface that displays viewpoint analysis results, enabling users to intuitively understand evaluation trends and counts.

JP7884879B1Active Publication Date: 2026-07-06

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Filing Date
2025-07-15
Publication Date
2026-07-06

AI Technical Summary

Technical Problem

Conventional review analysis methods fail to efficiently organize and present characteristic information and evaluation tendencies in reviews, making it difficult for users to grasp overall trends and understand diverse opinions and biases.

Method used

A review analysis system and method that utilizes a server to analyze a set of documents, extract multiple viewpoints, and generate a perspective analysis result including information on viewpoints, their counts, and evaluation categories, displayed simultaneously on a user terminal as a graph.

Benefits of technology

Enables a more effective and intuitive understanding of review information by providing a mechanism for comprehensive visualization of evaluation trends and counts, allowing users to quickly grasp overall review content and trends.

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Abstract

This invention provides a review analysis system, method, and program that overcomes the challenges of conventional review information analysis and visualization, enabling a more effective and intuitive understanding of review information. [Solution] A review analysis system 100 includes a server 20 and a user terminal 10. The server acquires a set of documents containing multiple reviews, analyzes the set of documents, extracts multiple perspectives from the set of documents, and for each of the extracted perspectives, performs a process to generate a perspective analysis result that includes information (a) indicating the perspective, information (b) indicating the number of items related to the perspective, and evaluation information (c) indicating the percentage of each of the multiple evaluation categories such as positive, neutral, and negative in the review. The user terminal receives the perspective analysis results from the server and simultaneously displays a list of graphs on a single screen that visualize the information (a) indicating the perspective, the information (b) indicating the number of items, and the evaluation information (c) for each of the extracted perspectives.
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