Information processing systems, information processing methods, and programs

Abstract

To provide an information processing system, an information processing method, and a program for solving problems of a user about health and beauty by introducing to a user, a registered dietitian or a dietitian who has an aptitude for instructing lifestyle habits online, and giving job opportunities to develop their ability to the registered dietitian or the dietitian.SOLUTION: An information processing system is configured to execute the following steps: a first reception step A001 of receiving a score result of a test given to a registered dietitian or a dietitian, the test measuring an aptitude for instructing lifestyle habits online; a determination step A002 of determining whether the registered dietitian or the dietitian can be registered as a lifestyle instructor, on the basis of the score result and preset criterion information; and a registration step A003 of registering the registered dietitian or the dietitian as a lifestyle instructor when a determination is made that they can be registered.SELECTED DRAWING: Figure 16

Description

Technical Field

[0001] The present invention relates to an information processing system, an information processing method, and a program.

Background Art

[0002] In recent years, a nutritional counseling system has been disclosed that can perform nutritional diagnosis, dietary therapy, etc. based on attributes related to each individual, such as height, weight, age, health status, etc., and data related to diet and behavior (Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the above prior art, since it is premised that the user does not receive guidance from a doctor or a dietitian, there is a problem that when the user requests more detailed guidance or support, the request cannot be responded to.

[0005] In view of the above circumstances, the present invention provides a technology that can introduce a certified dietitian or a dietitian who is suitable for online lifestyle guidance to the user, leading to the solution of the user's health or beauty-related problems, and giving the certified dietitian and the dietitian an employment opportunity to utilize their abilities.

Means for Solving the Problems

[0006] According to one aspect of the present invention, an information processing system is provided. This information processing system is configured to perform the following steps: In the first reception step, the system is configured to receive the scoring results of an examination conducted on a registered dietitian or nutritionist. The examination is an examination to measure the suitability for online lifestyle guidance. In the judgment step, based on the scoring results and pre-set judgment criteria information, the system determines whether the registered dietitian or nutritionist is eligible to register as a lifestyle guidance provider. In the registration step, if the registered dietitian or nutritionist is determined to be eligible to register, the system registers them as a lifestyle guidance provider.

[0007] According to this disclosure, the technology can be used to help users resolve their health or beauty concerns by introducing them to registered dietitians or nutritionists who are suitable for online lifestyle guidance, while also providing registered dietitians and nutritionists with employment opportunities where they can utilize their skills. [Brief explanation of the drawing]

[0008] [Figure 1] This is a diagram showing the configuration of the information processing system 1 according to this embodiment. [Figure 2] This is a block diagram showing the hardware configuration of the information processing device 3. [Figure 3] This is a block diagram showing the functions realized by the control unit 33, etc., in the information processing device 3 according to the first embodiment. [Figure 4] This is an example of judgment criterion information SM pre-stored in the memory unit 32. [Figure 5] This is an example of a screen 4 for specifying health and beauty-related items, which is displayed on the user terminal 21. [Figure 6] This is a screen displayed on the user terminal 21, and is an example of the basic information input screen 5. [Figure 7] This is a screen displayed on the user terminal 21, and is an example of the data linkage screen 6. [Figure 8] This is an example of reference data 7 pre-stored in the memory unit 32. [Figure 9] This is an example of reference information 8 pre-stored in the memory unit 32. [Figure 10] This is a screen displayed on the user terminal 21, and is an example of the first display information 9. [Figure 11] This is an example of a profile display screen 10, which is displayed on the user terminal 21. [Figure 12] This is a screen displayed on the user terminal 21, and is an example of the second display information 11. [Figure 13] This is a screen displayed on the user terminal 21, and is an example of the third display information 12. [Figure 14] This is a screen displayed on the user terminal 21, and is an example of the fourth display information 13. [Figure 15] This is an example of a progress confirmation screen 14, displayed on the user terminal 21. [Figure 16] This is an activity diagram showing an example of the information processing flow performed by information processing system 1. [Modes for carrying out the invention]

[0009] Embodiments of the present invention will be described below with reference to the drawings. The various features shown in the embodiments below can be combined with each other.

[0010] Incidentally, the program for implementing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium, or it may be provided so that it can be downloaded from an external server, or it may be provided so that the program is launched on an external computer and its functions are realized on a client terminal (so-called cloud computing).

[0011] In addition, in the present embodiment, the "unit" may include, for example, hardware resources implemented by a circuit in a broad sense and information processing of software that can be specifically realized by these hardware resources. Also, in the present embodiment, various types of information are handled, and these information are represented, for example, by physical values of signal values representing voltage and current, the high and low of signal values as a set of binary bits composed of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculation can be executed on a circuit in a broad sense.

[0012] In addition, a circuit in a broad sense is a circuit realized by appropriately combining at least a circuit (Circuit), circuitry (Circuitry), a processor (Processor), a memory (Memory), etc. That is, it includes an application specific integrated circuit (ASIC), programmable logic devices (for example, a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0013] 1. Hardware Configuration In this section, the hardware configuration of the first embodiment (hereinafter referred to as the present embodiment) will be described.

[0014] 1.1 Information Processing System 1 FIG. 1 is a configuration diagram showing an information processing system 1 according to the present embodiment. The information processing system 1 includes a user terminal 21, a lifestyle advisor terminal 22, a service provider terminal 23, and an information processing apparatus 3, which are connected through a network. These components will be further described. Here, the system exemplified by the information processing system 1 consists of one or more devices or components. Therefore, even the information processing apparatus 3 alone can be an example of the system.

[0015] 1.2 User Terminal 21 The user terminal 21 has a communication unit, a storage unit, a control unit, a display unit, an input unit, and an imaging unit, and these components are electrically connected via a communication bus inside the user terminal 21. The descriptions of the communication unit, the storage unit, and the control unit are omitted because they are substantially the same as those of the communication unit 31, the storage unit 32, and the control unit 33 in the information processing apparatus 3.

[0016] The display unit may be, for example, included in the housing of the user terminal 21 or externally attached. The display unit displays a screen of a graphical user interface (GUI) operable by the user. Such a display unit is preferably implemented by selectively using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display according to the type of the user terminal 21. Here, the display unit will be described as being included in the housing of the user terminal 21.

[0017] The input unit may be included in the casing of the user terminal 21 or it may be externally attached. For example, the input unit may be integrated with the display unit and implemented as a touch panel. If it is a touch panel, the user can input tap operations, swipe operations, etc. Of course, instead of a touch panel, a switch button, mouse, QWERTY keyboard, etc. may be used. In other words, the input unit receives operation input made by the user. This input is transmitted as a command signal to the control unit via a communication bus, and the control unit can perform predetermined controls and calculations as needed.

[0018] The imaging unit is a so-called vision sensor (camera) configured to capture information from the external environment. The imaging unit is configured to generate image data by capturing a target object. The imaging unit is connected to the communication unit 31 of the information processing device 3 (described later) via a network, and is configured to transfer the captured image data to the information processing device 3.

[0019] 1.3 Lifestyle Guidance Terminal 22 The explanation for the lifestyle guidance terminal 22 is essentially the same as that for the user terminal 21 described above, so it will be omitted.

[0020] 1.4 Service Provider Terminal 23 The description of the service provider terminal 23 is essentially the same as that of the user terminal 21 described above, so it will be omitted.

[0021] 1.5 Information Processing Device 3 Figure 2 is a block diagram showing the hardware configuration of the information processing device 3. The information processing device 3 comprises a communication unit 31, a storage unit 32, and a control unit 33, and these components are electrically connected within the information processing device 3 via a communication bus 30. Each component will be described further.

[0022] The communication unit 31 preferably uses wired communication methods such as USB, IEEE1394, Thunderbolt, and wired LAN network communication, but may also include wireless LAN network communication, mobile communication such as 3G / LTE / 5G, and Bluetooth® communication as needed. In other words, it is more preferable for the communication unit 31 to be implemented as a collection of these multiple communication methods. Specifically, the information processing device 3 communicates various information with the user terminal 21, the lifestyle guidance terminal 22, and the service provider terminal 23 via the network through the communication unit 31.

[0023] The storage unit 32 stores various types of information as defined above. The storage unit 32 may be implemented as a storage device such as a solid-state drive (SSD) that stores various programs related to the information processing device 3 executed by the control unit 33, or as a memory such as a random access memory (RAM) that stores temporarily necessary information (arguments, arrays, etc.) related to program calculations. The storage unit 32 may also be a combination of these. In particular, the storage unit 32 stores judgment criterion information SM, reference data 7, reference information 8, or programs for generating these. In addition to the above, the storage unit 32 also stores various programs related to the information processing device 3 executed by the control unit 33.

[0024] The control unit 33 performs processing and control of the overall operation related to the information processing device 3. The control unit 33 is, for example, a Central Processing Unit (CPU) (not shown). The control unit 33 realizes various functions related to the information processing device 3 by reading predetermined programs stored in the storage unit 32. In other words, the various functions related to the information processing device 3 can be executed as each functional unit included in the control unit 33, by having the information processing by the software stored in the storage unit 32 specifically realized by the control unit 33, which is an example of hardware. Each functional unit will be described in more detail in the next section. Note that the control unit 33 is not limited to being a single unit, and may be implemented with multiple control units 33 for each function. Also, the control unit 33 may be a combination of multiple control units.

[0025] 2. Functional Configuration This section describes the functional configuration of this embodiment. As mentioned above, various functions related to the information processing device 3 can be executed as individual functional units included in the control unit 33, by having the information processing by the software stored in the storage unit 32 be specifically realized by the control unit 33, which is an example of hardware.

[0026] Figure 3 is a block diagram showing the functions realized by the control unit 33 and the like in the information processing device 3 according to the first embodiment. Specifically, the information processing device 3, which is an example of the information processing system 1, includes a reception unit 331, a determination unit 332, a registration unit 333, a specification unit 334, a setting unit 335, an analysis unit 336, a management unit 337, and a generation unit 338.

[0027] The reception unit 331 is configured to receive various types of information. An example of the first reception unit, reception unit 331, is configured, as the first reception step, to receive the scoring results for a test administered to a registered dietitian or nutritionist. An example of the second reception unit, reception unit 331, is configured, as the second reception step, to receive the user's current data PD and target data GD regarding health and beauty-related item I specified by the user. An example of the third reception unit, reception unit 331, is configured, as the third reception step, to receive information about the dedicated lifestyle advisor EL selected by the user. An example of the fourth reception unit, reception unit 331, is configured, as the fourth reception step, to receive image data of meals from the user. An example of the fifth reception unit, reception unit 331, is configured, as the fifth reception step, to receive comments CE from the dedicated lifestyle advisor EL regarding the analysis results AR of the meal content. Further details will be described later.

[0028] The determination unit 332 is configured to determine various pieces of information. For example, as a determination step, the determination unit 332 is configured to determine whether or not a registered dietitian or nutritionist can be registered as a lifestyle guidance counselor L. Details will be described later.

[0029] The registration unit 333 is configured to register various types of information. For example, the registration unit 333 is configured to register registered dietitians or nutritionists who have been determined to be eligible for registration as lifestyle advisors L as a registration step. Further details will be described later.

[0030] The identification unit 334 is configured to identify various types of information. For example, as an identification step, the identification unit 334 is configured to identify at least one candidate CL for a dedicated lifestyle habit instructor from among several registered lifestyle habit instructors based on pre-set reference information 8. Further details will be described later.

[0031] The setting unit 335 is configured to set various types of information. For example, the setting unit 335 is configured to set a task T for a predetermined period of time for the user as a setting step. Details will be described later.

[0032] The analysis unit 336 is configured to analyze various types of information. For example, the analysis unit 336 is configured to perform an analysis of the contents of a meal from image data as an analysis step. Further details will be described later.

[0033] The management unit 337 is configured to manage various types of information. An example of a first management unit, the management unit 337, is configured, as a first management step, to manage user information and the information of the dedicated lifestyle mentor EL in association with each other. An example of a second management unit, the management unit 337, is configured, as a second management step, to manage the progress TP of task T over a predetermined period. Further details will be described later.

[0034] The generation unit 338 is configured to generate various types of information. An example of a first generation unit, the generation unit 338, is configured to generate first display information 9 (see Figure 10) as its first generation step. An example of a second generation unit, the generation unit 338, is configured to generate second display information 11 (see Figure 12) as its second generation step. An example of a third generation unit, the generation unit 338, is configured to generate third display information 12 (see Figure 13) as its third generation step. An example of a fourth generation unit, the generation unit 338, is configured to generate fourth display information 13 (see Figure 14) as its fourth generation step. Further details will be described later.

[0035] The display information may be the information itself that is generated in a manner that is visible to the user, such as a screen, image, icon, or message, or it may be rendering information for displaying a screen, image, icon, message, etc. on the display unit of the user terminal 21.

[0036] 3. Information Processing Methods This section describes the information processing method of the aforementioned information processing system 1.

[0037] Furthermore, the figures referenced in this section are as follows: Figure 4 is an example of judgment criterion information SM pre-stored in the storage unit 32. Figure 5 is an example of a screen displayed on the user terminal 21, specifically the health and beauty related item specification screen 4. Figure 6 is an example of a screen displayed on the user terminal 21, specifically the basic information input screen 5. Figure 7 is an example of a screen displayed on the user terminal 21, specifically the data linkage screen 6. Figure 8 is an example of standard data 7 pre-stored in the storage unit 32. Figure 9 is an example of reference information 8 pre-stored in the storage unit 32. Figure 10 is an example of the first display information 9 displayed on the user terminal 21. Figure 11 is an example of a profile display screen 10 displayed on the user terminal 21. Figure 12 is an example of the second display information 11 displayed on the user terminal 21. Figure 13 is an example of the third display information 12 displayed on the user terminal 21. Figure 14 is an example of the fourth display information 13 displayed on the user terminal 21. Figure 16 is an activity diagram showing an example of the information processing flow performed by information processing system 1.

[0038] The following will explain the flow of information processing performed by the information processing system 1, following the activity diagram in Figure 16.

[0039] First, the service provider administers an examination to registered dietitians or nutritionists who have applied for the position of lifestyle instructor in the service proposed by the information processing system 1. The examination measures their suitability for online lifestyle instruction. The format of the examination is not particularly limited and may include, for example, an interview, a written examination, a web-based examination, a practical examination, or a combination thereof. After administering the examination, the service provider inputs the scoring results using the service provider terminal 23 and transmits them to the information processing device 3 via the network (Activity A001).

[0040] Subsequently, the scoring results for the examination conducted for registered dietitians or nutritionists are received by the communication unit 31 in the information processing device 3, and then the first receiving unit 331 receives the scoring results (Activity A001).

[0041] Next, the judgment unit 332 determines whether or not to register the registered dietitian or nutritionist as a lifestyle guidance counselor L, based on the scoring result and the pre-set judgment criteria information SM (see Figure 4) stored in the memory unit 32 (Activity A002).

[0042] The judgment criteria information SM shown in Figure 4 is information that associates, for example, major items PI and minor items SI, which are evaluation items for suitability for online lifestyle guidance, with the allocated QC and weighted value WV. Here, major items PI include, for example, the level of specialized knowledge in nutrition, communication skills, counseling skills, management skills, and internet literacy. The weighted value WV is set, for example, based on the importance of the major items PI (Activity A002).

[0043] The determination unit 332 calculates a score by multiplying the scoring results of a test administered to a registered dietitian or nutritionist by a weighted value based on the judgment criteria information SM shown in Figure 4. Then, the determination unit 332 determines, for example, that the registered dietitian or nutritionist can be registered as a lifestyle habit instructor L if the score exceeds a predetermined standard value (Activity A002).

[0044] Next, the registration unit 333 registers a registered dietitian or nutritionist as a lifestyle guidance counselor L if it determines that the person is eligible for registration. That is, the storage unit 32 of the information processing device 3 stores the information related to the registration. Here, it is preferable that the management unit 337 manages the information related to the registration. The information related to the registration includes, for example, profile information such as the name of the registered dietitian or nutritionist to be registered as a lifestyle guidance counselor L, and information associated with the registration number, etc. (Activity A003).

[0045] Meanwhile, the user uses the user terminal 21 to access the URL of the service proposed by the information processing system 1 using a browser. The service proposed by the information processing system 1 may also be provided by a dedicated mobile application, in which case the user launches the application. Subsequently, the control unit 33 in the information processing device 3 transmits the health and beauty-related item selection screen 4 shown in Figure 5 to the user terminal 21 via the communication unit 31 and the network (Activity A004).

[0046] The health and beauty-related item selection screen 4 shown in Figure 5 is configured to allow the user to specify health and beauty-related items I. Here, health and beauty-related items I may consist of major items IL and minor items IS. Examples of major items IL for health and beauty-related items I include diet, skincare, prevention of lifestyle-related diseases, improvement of lifestyle-related diseases, and anti-aging. For example, examples of minor items IS for the major item IL "diet" include weight loss, reduction of body fat, and increase in muscle mass (Activity A004).

[0047] As shown in Figure 5, on the health and beauty related item selection screen 4, for example, selecting the major item IL for health and beauty related item I will expand and display the sub-item IS. Here, for example, if the user wants to succeed in dieting and is considering weight loss as a specific goal, as shown on the health and beauty related item selection screen 4 in Figure 4, the user can select "Diet" as the major item IL and then check the checkbox CB corresponding to "I want to lose weight" among the expanded sub-item IS (Activity A004).

[0048] Furthermore, in the health and beauty-related item selection screen 4 of Figure 5, each sub-item IS is provided with a text box TB for entering target data GD. Here, target data GD is the target value for a given indicator. For example, for the sub-item IS "weight loss," the target data GD could be the target weight and the period for achieving the target. As shown in Figure 5, the user enters, for example, a target weight of "52.0 kg" and a target period for achieving the target of "4 months" as the target data GD. Once the user has finished entering the data in this way, they simply press button 41 (Activity A005).

[0049] When the user presses button 41, the information on the specified health and beauty-related item I and the target data GD are transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the information on the health and beauty-related item I and the target data GD transmitted from the user terminal 21, and the second receiving unit 331 receives the information on the health and beauty-related item I and the target data GD. Subsequently, the information on the health and beauty-related item I and the target data GD are stored at least temporarily in the storage unit 32 of the information processing device 3. That is, the second receiving unit 331 receives the user's target data GD regarding the health and beauty-related item I specified by the user (Activity A005).

[0050] Subsequently, the control unit 33 of the information processing device 3 transmits the basic information input screen 5 shown in Figure 6 to the user terminal 21 via the communication unit 31 and the network. As shown in Figure 6, on the basic information input screen 5, the user uploads a facial image to the facial photo field 51, enters the name to be displayed to the lifestyle instructor L in the input field 52, enters the date of birth, gender, height, and weight in the input field 53, and enters other special information in the input field 54. The user's weight entered in the input field 53 corresponds to the user's current data PD. Specifically, in the example shown in Figure 6, the current data PD is "60kg". Once the user has finished entering the information in this way, they simply press the button 55 (Activity A006).

[0051] When the user presses button 55, basic information including the user's current data PD is transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the basic information transmitted from the user terminal 21, and the second receiving unit 331 accepts the basic information. Subsequently, the basic information is stored as user information in the storage unit 32 of the information processing device 3, at least temporarily (Activity A006).

[0052] Subsequently, the control unit 33 in the information processing device 3 transmits the data linkage screen 6 shown in Figure 7 to the user terminal 21 via the communication unit 31 and the network. If the user has their health checkup results report, they activate the imaging unit of the user terminal 21 by pressing button 61 on the data linkage screen 6 in Figure 7, and capture an image of the health checkup results report. The captured image is transmitted to the information processing device 3 via the network, and the control unit 33 extracts data related to predetermined indicators from the captured image as the user's current data PD through machine learning-based character recognition processing, etc. (Activity A006).

[0053] Next, on the data linkage screen 6 in Figure 7, the user selects the appropriate healthcare applications from the application selection field 62 that they wish to link data with, and checks the corresponding checkbox CB. After completing the operations related to the various data linkage settings, the user simply presses button 63 (Activity A006).

[0054] When the user presses button 63, data extracted from the health checkup results sheet and information about the healthcare application to which the data is linked are transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the data and information transmitted from the user terminal 21, and the second reception unit 331 accepts the data and information. Subsequently, the data and information are stored at least temporarily in the storage unit 32 of the information processing device 3 (Activity A006).

[0055] As described above, the user's current data PD regarding the health and beauty-related item I specified by the user may be included in the basic information entered by the user and the data extracted from the health checkup results table. However, from the standpoint of data reliability, it is preferable to prioritize the data extracted from the health checkup results table and use it as the current data PD. In either case, the second reception unit 331 receives the user's current data PD from the user (Activity A006).

[0056] After the second reception unit 331 receives the current data PD and target data GD, the control unit 33 determines the difficulty level AD for achieving the target from the current data PD and target data GD. Specifically, the difficulty level AD for achieving the target is determined from the current data PD and target data GD based on the reference data 7 (see Figure 8) that is pre-stored in the storage unit 32 (Activity A007).

[0057] The reference data 7 shown in Figure 8 is information that associates, for example, the major item IL and minor item IS of health and beauty-related item I with the deviation status DD and the difficulty level AD for achieving the goal. The deviation status DD indicates the difference between the current situation and the goal. In the reference data 7 of Figure 8, the deviation status DD represents the amount of weight loss or body fat percentage reduction required per month to achieve the goal. The difficulty level AD for achieving the goal is determined based on the deviation status DD and is expressed in five stages: A, B, C, D, and E (Activity A007).

[0058] Here, we will explain the difficulty level AD for achieving the goal with a specific example. In the user example described so far, the major item IL for health and beauty-related item I is "diet," the minor item IS is "I want to lose weight," the target weight GD is "52.0 kg," the target achievement period is "4 months," and the current data PD is "60 kg." Therefore, the amount of weight loss required per month to achieve the goal is "-2 kg / month." Thus, the major item IL, minor item IS, and deviation status DD for this user correspond to the third row of reference data 7 in Figure 8, and the difficulty level AD for achieving the goal for this user is defined as "B" (Activity A007).

[0059] After the difficulty level AD for achieving the goal is determined from the current data PD and the target data GD in this manner, the identification unit 334 identifies at least one candidate for a dedicated lifestyle habit instructor CL from among the registered lifestyle habit instructors L, based on the difficulty level AD for achieving the goal and the pre-configured reference information 8 (see Figure 9) stored in the storage unit 32. Here, it is preferable that the reference information 8 (see Figure 9) is a database in which lifestyle habit instructors L are assigned a goal achievement contribution AC for each health and beauty-related item I (Activity A008).

[0060] The reference information 8 shown in Figure 9 is information that associates, for example, the name LN of lifestyle coach L with the major category IL of health and beauty-related item I, the number of users L is responsible for TU, the number of users who achieved their goals AU, and the contribution to achieving goals AC. In the reference information 8 of Figure 9, the major category IL of health and beauty-related item I indicates the field of expertise of lifestyle coach L. The number of users L is responsible for TU indicates the total number of users L has been responsible for. The number of users who achieved their goals AU indicates the number of users L has been responsible for who achieved their goals. The contribution to achieving goals AC is determined based on the ratio of the number of users who achieved their goals AU to the number of users L is responsible for TU, and is expressed in five stages: A, B, C, D, and E (Activity A008).

[0061] As specifically explained above, the user has designated "diet" as the major item IL for health and beauty related item I, and the difficulty level AD for achieving the goal is set to "B," which is the second lowest difficulty level. Therefore, from the reference information 8 shown in Figure 9, it can be seen that lifestyle instructors L whose contribution AC to achieving the goal for the major item IL "diet" in health and beauty related item I is "D" or higher, i.e., "A," "B," "C," and "D," are suitable to serve the user based on their aptitude and ability, and that lifestyle instructor L with a contribution AC of "D" is the most suitable. In other words, in this specific case, the identification unit 334 identifies lifestyle instructor L with a contribution AC of "D" or higher as a candidate CL for a dedicated lifestyle instructor (Activity A008).

[0062] Therefore, this configuration allows each lifestyle habit instructor L to be assigned to a user that matches their aptitude and abilities, thereby improving customer satisfaction, enabling the right person to be in the right place, and helping to maintain the motivation and improve the skills of the lifestyle habit instructors L (Activity A008).

[0063] After the identification unit 334 identifies the candidate CL for exclusive lifestyle guidance, the first generation unit 338 generates first display information 9 (see Figure 10) for the user to select one of the identified candidate CLs as the exclusive lifestyle guidance advisor (EL). (Activity A009)

[0064] Subsequently, the first display information 9 (see Figure 10) is transmitted to the user terminal 21 via the communication unit 31 and the network. The first display information 9 shown in Figure 10 lists the summary information of each identified dedicated lifestyle mentor candidate CL. The summary information includes, for example, a facial photograph CF, name CN, and major categories IL of health and beauty-related items I, as shown in Figure 10. If the user finds a dedicated lifestyle mentor candidate CL of interest after reviewing their summary information, they can simply click the text link TL provided with the summary information of that dedicated lifestyle mentor candidate CL (Activity A009).

[0065] When a user clicks the text link TL, a request to display detailed information is sent to the information processing device 3 via the network. Subsequently, the communication unit 31 in the information processing device 3 receives the request sent from the user terminal 21, and the control unit 33 sends the profile display screen 10 shown in Figure 11 to the user terminal 21 via the communication unit 31 and the network (Activity A009).

[0066] In the profile display screen 10 shown in Figure 11, detailed information of the exclusive lifestyle coach candidate CL is displayed as profile 101. As shown in Figure 11, profile 101 includes, for example, a facial photograph CF, name CN, major category IL of health and beauty-related items I specialize in, achievements, a message to the user, etc. If the user decides to select the exclusive lifestyle coach EL after reviewing profile 101, they can press button 102. If the user wishes to select an exclusive lifestyle coach EL from among other exclusive lifestyle coach candidates CL, they can press button 103 to display the first display information 9 in Figure 10 again on the user terminal 21 (activity A009).

[0067] Therefore, by presenting the user with multiple candidates for a dedicated lifestyle coach (CL) and allowing them to select one, it is possible to create the impression that the user themselves made the decision regarding their dedicated lifestyle coach (EL), thereby preventing the user from easily changing their dedicated lifestyle coach (EL) or requesting a change (Activity A009).

[0068] When the user presses button 102, the third reception unit 331 receives information about the dedicated lifestyle mentor EL selected by the user. Subsequently, the first management unit 337 manages the user information and the information of the dedicated lifestyle mentor EL in association. That is, the storage unit 32 in the information processing device 3 stores the user information and the information of the dedicated lifestyle mentor EL in association. With this configuration, even if the service is personalized by a registered dietitian or nutritionist who is the lifestyle mentor L, the quality of the service can be maintained and improved by managing the information of the user and the dedicated lifestyle mentor EL (Activity A009).

[0069] Once a dedicated lifestyle mentor EL is assigned to a user in this manner, the user can select a consultation service with the dedicated lifestyle mentor EL from a menu screen (not shown) that displays a list of services. When the user selects a consultation service with the dedicated lifestyle mentor EL from the menu screen, the second generation unit 338 generates second display information 11 (see Figure 12) for the user to apply for a consultation with the dedicated lifestyle mentor EL (Activity A010).

[0070] Subsequently, the second display information 11 (see Figure 12) is transmitted to the user terminal 21 via the communication unit 31 and the network. The second display information 11 shown in Figure 12 is configured to allow the user to request a consultation with their dedicated lifestyle advisor EL. Here, the consultation includes both regular consultations and consultations that can be requested at any time as needed by the user. Accordingly, the second display information 11 in Figure 12 is provided with two tabs TA, allowing the display content to be switched (Activity A010).

[0071] Furthermore, as shown in the second display information 11 of Figure 12, the format of the consultation may be a chat consultation (CC). With this configuration, users can easily consult with their dedicated lifestyle mentor (EL) in their daily lives. Alternatively, the consultation may be a video call consultation (CT). With this configuration, online counseling while seeing each other's faces facilitates communication through nonverbal means such as facial expressions, allowing the dedicated lifestyle mentor (EL) to more accurately grasp the user's concerns, thus enabling more detailed guidance and support (Activity A010).

[0072] For example, when a user requests an irregular consultation, in the second display information 11 of Figure 12, if they wish to have a video call consultation (CT), they should press button 111, and if they wish to have a chat consultation (CC), they should press button 112. When the user presses button 111, they are taken to a screen for scheduling a video call consultation (CT), where they can decide on a date and make a reservation. On the other hand, when the user presses button 112, they are taken to a screen for entering consultation details, where they can start a chat consultation (CC). In other words, according to this embodiment, detailed guidance and support from a dedicated lifestyle habit instructor (EL) can be provided to the user as a service (Activity A011).

[0073] In addition to the consultation services described above, once a dedicated lifestyle advisor (EL) is assigned to a user, the user can also receive a meal management service. Specifically, the user can select the meal management service from a menu screen (not shown) that displays a list of services. After selecting the meal management service on the menu screen, the user activates the imaging unit of the user terminal 21 on a subsequent screen (not shown) to capture a meal image (DI). The meal image (DI) is then transmitted to the information processing device 3 via the network and received by the fourth receiving unit 331. That is, the fourth receiving unit 331 receives meal image data from the user (Activity A012).

[0074] Next, the analysis unit 336 analyzes the contents of the meal from the image data. Then, the third generation unit 338 generates third display information 12 (see Figure 13) to present the analysis results to the user and the dedicated lifestyle advisor EL (Activity A013).

[0075] Subsequently, the third display information 12 (see Figure 13) is transmitted via the communication unit 31 and the network to the user terminal 21 and the lifestyle guidance terminal 22 of the dedicated lifestyle guidance

[0076] The dedicated lifestyle guidance counselor EL checks the third display information 12 (see Figure 13), and based on their expertise in nutrition and experience in nutritional guidance, considers a comment on the analysis result AR and inputs the comment CE using the lifestyle guidance counselor terminal 22. The comment CE on the analysis result AR from the dedicated lifestyle guidance counselor EL is transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the comment CE transmitted from the lifestyle guidance counselor terminal 22, and the fifth reception unit 331 accepts the comment CE (Activity A014).

[0077] After the fifth receiving unit 331 receives the comment CE, the fourth generation unit 338 generates fourth display information 13 (see Figure 14) to present the comment CE to the user. Subsequently, the fourth display information 13 (see Figure 14) is transmitted to the user terminal 21 via the communication unit 31 and the network. Here, the fourth display information 13 shown in Figure 14 includes the analysis result AR and the comment CE from the dedicated lifestyle mentor EL regarding the analysis result AR (Activity A014).

[0078] In this configuration, a dedicated lifestyle advisor (EL), who is a specialist, can identify problems in the user's diet or suggest ways to improve it, thereby encouraging the user to improve their diet and ultimately leading to the resolution of their health or beauty concerns (Activity A014).

[0079] In summary, the information processing method of this embodiment comprises a first reception step, a determination step, and a registration step. In the first reception step, the scoring results of an examination conducted on a registered dietitian or nutritionist are received. Here, the examination is an examination to measure the suitability for online lifestyle guidance. In the determination step, based on the scoring results and pre-set judgment criteria information, a determination is made as to whether the registered dietitian or nutritionist is eligible to register as a lifestyle guidance instructor L. In the registration step, if the registered dietitian or nutritionist is determined to be eligible to register, they are registered as a lifestyle guidance instructor L.

[0080] According to this embodiment, by introducing users to registered dietitians or nutritionists who are suitable for online lifestyle guidance, it is possible to help users resolve their health or beauty concerns, and to provide registered dietitians and nutritionists with employment opportunities in which they can utilize their skills.

[0081] 4. Second Embodiment This section describes the information processing system 1 according to the second embodiment (hereinafter referred to as "this embodiment"). However, the description of configurations and functions that are substantially the same as those of the information processing system 1 according to the first embodiment will be omitted. The figures newly referenced in this section are as follows. Figure 15 is a screen displayed on the user terminal 21, and is an example of a progress confirmation screen 14.

[0082] First, in the first embodiment, activities A004 to A007 described above are executed. That is, the difficulty level AD for achieving the goal is determined for the user (activities A004 to A007).

[0083] Subsequently, the setting unit 335 sets a task T for a predetermined period for the user based on the difficulty level AD of achieving the goal. Here, the predetermined period is a period shorter than the goal achievement period included in the goal data GD. Since planning specific actions on a weekly basis is considered effective for achieving the goal, the predetermined period is preferably one week. Furthermore, task T is preferably a specific action, and it is even more preferable that it is measurable by a healthcare application that can link data (activity A015).

[0084] In this configuration, by assigning users appropriate tasks according to the severity of their health or beauty concerns, it is possible to steadily guide them toward resolving their problems (Activity A015).

[0085] After setting Task T for a predetermined period, the second management unit 337 manages the progress status TP of Task T. Here, it is preferable that the generation unit 338 generates a progress confirmation screen 14 (see Figure 15) to present the progress status TP of Task T to the user (Activity A016).

[0086] The progress confirmation screen 14 shown in Figure 15 displays, for example, the difficulty level AD of achieving the goal, the deviation status DD, the task T, and the progress status TP. The progress confirmation screen 14 in Figure 15 corresponds to a specific example in the first embodiment described above. Specifically, the progress confirmation screen 14 in Figure 15 shows that the user's difficulty level AD of achieving the goal is "B", the deviation status DD is "lose 2 kg every month", the weekly task T set for the user is "walk 10,000 steps a day", "don't drink sugary drinks", and "eat breakfast", and the progress status TP for each task is shown (Activity A016).

[0087] Furthermore, in the case of tasks T that can be measured by a healthcare application, such as "walk 10,000 steps a day," the progress status TP of task T may be managed based on data obtained from the healthcare application that the user has set up for data linkage via the data linkage screen 6 (see Figure 7). Also, in the case of tasks T that cannot be objectively measured, such as "avoid sugary drinks," the progress status TP of task T may be managed based on the user's self-reporting (Activity A016).

[0088] This configuration allows the user to be shown the progress of the task, thereby maintaining user motivation and encouraging them to steadily work on the task (Activity A016).

[0089] 5. Others The following configurations may be adopted for the information processing system 1.

[0090] An embodiment of this design may be a program. This program causes a computer to execute each step of the information processing system 1.

[0091] The decision criteria information SM is not limited to databases such as lookup tables. The decision criteria information SM may be a mathematical model that mathematically relates multiple pieces of information, or it may be a pre-trained model that has been pre-programmed with machine learning to recognize the correlations between multiple pieces of information.

[0092] The target data GD may not only be received by the second reception unit 331 from the user, but may also be proposed by the information processing system 1. For example, the weight at which the Body Mass Index (BMI) is 22, which is the appropriate weight as defined by the Japan Society for the Study of Obesity, may be calculated from the current data PD, which is the height value, and adopted as the target data value. Alternatively, the target data GD may be proposed by a dedicated lifestyle advisor EL based on the user's current data PD. According to this embodiment, it is possible to set appropriate goals without relying on the user's self-judgment, and ultimately contribute to maintaining and improving the user's physical and mental health.

[0093] In reference information 8, the contribution to achieving the goal AC for each health and beauty-related item I may be determined based on the performance of the lifestyle instructor L in services other than those provided by the information processing system 1. For example, even if it is difficult to determine the contribution to achieving the goal AC based on the ratio of the number of users who achieve the goal AU to the number of users TU in charge because the cumulative number of users of the services provided by the information processing system 1 is insufficient, this embodiment makes it possible to represent the aptitude and abilities of the lifestyle instructor L as the contribution to achieving the goal AC.

[0094] Furthermore, reference information 8 is not limited to databases such as lookup tables. Reference information 8 may be a mathematical model that mathematically relates multiple pieces of information, or it may be a pre-trained model that has been pre-programmed with machine learning to recognize the correlations between multiple pieces of information.

[0095] The management unit 337 preferably manages the content of consultations with the dedicated lifestyle mentor EL as consultation history information. Furthermore, the generation unit 338 preferably generates display information to present the consultation history information to the user. According to this embodiment, the user can reconfirm the advice given by the dedicated lifestyle mentor EL in response to the consultations from time to time, thereby maintaining the user's motivation.

[0096] The analysis unit 336 may be configured to perform an analysis of the contents of a meal based on image data and information about the contents of the meal entered by the user. According to this embodiment, by obtaining information from the user about the ingredients and other contents of the dish that cannot be shown in the image, it becomes possible to perform an analysis based on a more accurate understanding of the contents of the meal.

[0097] The management unit 337 preferably manages meal image data, the AR (Analysis of Meal Content) results of the meal content analysis, and the CE (Comments on the AR from the dedicated lifestyle advisor EL) as meal history information. Furthermore, the generation unit 338 preferably generates display information to present the meal history information to the user. According to this embodiment, by making it easier to review one's eating habits, it is possible to encourage the user to review their eating habits and identify areas for improvement.

[0098] The product may be provided in any of the following embodiments. The information processing system is configured to perform the following steps: In the second reception step, it receives current data and target data of the user regarding health and beauty-related items specified by the user; and in the identification step, it identifies at least one candidate for a dedicated lifestyle habit instructor from among a plurality of registered lifestyle habit instructors, based on the difficulty level of achieving the goal defined from the current data and the target data, and pre-set reference information. In the aforementioned information processing system, the reference information is a database in which the lifestyle instructor is assigned a contribution to achieving goals for each health and beauty-related item. The information processing system is configured to further perform a first generation step, in which the first generation step generates first display information for the user to select one of the identified multiple candidates for exclusive lifestyle habit instructor as their exclusive lifestyle habit instructor. The information processing system is configured to further perform a third reception step and a first management step, wherein the third reception step receives information of the dedicated lifestyle habit instructor selected by the user, and the first management step manages the user's information and the dedicated lifestyle habit instructor's information in association. The information processing system is configured to further perform a second generation step, in which a second display information is generated for the user to apply for consultation with the dedicated lifestyle advisor. In the aforementioned information processing system, the consultation is a chat consultation. In the aforementioned information processing system, the consultation is a video call consultation. The information processing system is configured to further perform a fourth reception step, an analysis step, and a third generation step, wherein the fourth reception step receives image data of a meal from the user, the analysis step analyzes the contents of the meal from the image data, and the third generation step generates third display information to present the results of the analysis to the user and the dedicated lifestyle advisor. The information processing system is configured to further perform a fifth reception step and a fourth generation step, wherein the fifth reception step receives comments from the dedicated lifestyle habit instructor regarding the results of the analysis, and the fourth generation step generates fourth display information for presenting the comments to the user. The information processing system is configured to further perform a setting step, in which a task for a predetermined period is set for the user based on the difficulty of achieving the goal. The information processing system further comprises a second management step, in which the progress of the task over the predetermined period is managed. An information processing method comprising each step of the information processing system. A program that causes a computer to execute each step of the aforementioned information processing system. Of course, this is not always the case.

[0099] Finally, various embodiments of the present invention have been described, but these are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in a variety of other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their variations are included in the scope and spirit of the invention, as well as in the claims and their equivalents. [Explanation of Symbols]

[0100] 1: Information Processing System 21: User terminal 22: Lifestyle guidance terminal 23: Service provider terminal 3: Information Processing Device 30: Communications bus 31: Communications Department 32: Storage section 33: Control Unit 331: Reception Department 332: Judgment section 333: Registration Department 334: Specific part 335: Settings section 336:Analysis Department 337: Management Department 338 :Generation part 4: Screen for specifying health and beauty-related items 41: Button 5: Basic Information Input Screen 51: Photo section 52: Input field 53: Input field 54: Input field 55: Button 6: Data Linkage Screen 61: Button 62: Application selection field 63: Button 7: Reference Data 8: Reference Information 9: Information displayed in the first section 10: Profile display screen 101: Profile 102: Button 103: Button 11: Second display information 111: Button 112: Button 12: Third display information 13: Fourth display information 14: Progress confirmation screen AC: Contribution to achieving goals AD: Difficulty level of goal achievement AR: Results of the analysis AU: Number of users who achieved the target CB: Checkbox CC: Chat consultation CE: Comment CF: Face photo CL: Candidate for exclusive lifestyle coach CN: Name CT: Video call consultation DD: Discrepancy Situation DI: Food images EL: Dedicated Lifestyle Coach GD: Target Data I: Health and beauty-related items IL: Major item IS:Small item L:Lifestyle instructor PD: Data PI: Major item QC: Points SI:Small item SM: Judgment criteria information T: Task TA: Tab TB: Text box TL: Text Link TP: Progress Status TU: Number of users WV: Weighted value

Claims

1. An information processing system, It is configured to perform the following steps: In the reception step, the system receives current data and target data from the user regarding health and beauty-related items specified by the user. In a specific step, based on the difficulty level of achieving the goal defined from the current data and the target data, and a pre-configured database, at least one candidate for a dedicated lifestyle habit instructor is identified from among several pre-registered lifestyle habit instructors. In the aforementioned database, a contribution to achieving goals for each health and beauty-related item is assigned to the lifestyle advisor, based on the advisor's past performance. The contribution to achieving the aforementioned goal is set to correspond to the difficulty of achieving the aforementioned goal. thing.

2. In the information processing system described in claim 1, Configured to perform further generation steps, In the generation step, display information is generated for the user to select one of the identified candidates for exclusive lifestyle guidance as their exclusive lifestyle guidance advisor. thing.

3. In the information processing system according to claim 1 or claim 2, Configured to perform further setup steps, In the setting step, tasks for a predetermined period are assigned to the user based on the difficulty level of achieving the goal. thing.

4. Information processing method, The information processing system comprises each step of any one of claims 1 to 3. method.

5. It is a program, The computer is made to perform each step of the information processing system described in any one of claims 1 to 3. thing.

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