Elevator operation system

Abstract

An elevator operation system (100, 200, 201, 300) according to the present disclosure comprises: an operation panel (1) that includes an operation means which receives an operation input of a command for operating a car of an elevator and a notification means which provides a notification of information pertaining to traveling of the elevator; and a setting unit (22) that sets a user interface of the operation panel for each user on the basis of information pertaining to the operation status of the operation panel for each user. Thus, the present invention provides an elevator operation system that makes it possible to set a UI of the operation panel that is suitable for each user.

Description

Elevator operating system

[0001] The present disclosure relates to elevator operating systems.

[0002] Patent Document 1 describes an elevator car control panel that allows for contactless input of operations. This car control panel includes a destination floor control panel into which operations for registering a destination floor are input, and a valid control panel into which operations for validating operations on the car control panel are input. After a contactless operation on the valid control panel of the car control panel is detected, if a contactless operation on the destination floor control panel is detected within a valid time, the destination floor is registered. Patent Document 1 describes that the initial value of the valid time can be set to be longer as the load inside the car increases.

[0003] Japanese Patent Application Publication No. 2022-76600

[0004] The ease of operating an elevator control panel varies depending on the user's level of proficiency. In recent years, the types of user interfaces (hereinafter referred to as "UI") for elevator control panels have become increasingly diverse, with touchscreen control panels and panels that allow non-contact input. This has resulted in a widening gap in the level of proficiency between users.

[0005] Therefore, the need for assistance, such as guidance and direction, to enable users to smoothly operate the operation panel varies from user to user, and the optimal UI for the operation panel also varies from user to user. For example, for users with low operational proficiency, a UI that allows for relaxed operation input can prevent operational errors. However, for users with high operational proficiency, such a UI may actually slow down their operation speed. Therefore, it is difficult to simultaneously reduce operational errors by users with low operational proficiency and increase the operation speed of users with high operational proficiency. In this regard, the operation system of Patent Document 1 does not take into account the operational proficiency of each user.

[0006] In view of the above problems, the present disclosure provides an elevator operation system that allows a user to set a control panel UI suitable for each user.

[0007] The elevator operation system of the present disclosure comprises an operation panel equipped with an operation means for accepting operation inputs of commands to operate the elevator car and a notification means for notifying information regarding the operation of the elevator, and a setting unit for setting the user interface of the operation panel for each user based on information regarding the operation status of the operation panel for each user.

[0008] The elevator operation system of the present disclosure can provide an appropriate user interface for the operation panel according to the operating situation of each user, thereby reducing operational errors by users who are unfamiliar with the operation and improving the operating speed of users who are proficient in the operation.

[0009] FIG. 1 is a schematic diagram showing the configuration of an elevator operation system and its periphery according to embodiment 1. FIG. 2 is a schematic diagram showing an example of a screen displayed on the operation panel of the control panel according to embodiment 1. FIG. 3 is a schematic diagram showing an example of a screen displayed on the operation panel of the control panel according to embodiment 1. FIG. 4 is a flowchart showing an example of control processing performed by a control unit of the elevator operation system according to embodiment 1. FIG. 5 is a schematic diagram showing the configuration of an elevator operation system and its periphery according to embodiment 2. FIG. 6 is a flowchart showing an example of control processing performed by a control unit of the elevator operation system according to embodiment 2. FIG. 7 is a schematic diagram showing the configuration of an elevator operation system and its periphery according to another example of embodiment 2. FIG. 8 is a schematic diagram showing the configuration of an elevator operation system and its periphery according to embodiment 3. FIG. 9 is a flowchart showing an example of control processing performed by a control unit of an elevator operation system according to embodiment 3.

[0010] Hereinafter, an embodiment of an elevator operating system according to the present disclosure will be described with reference to the drawings. In each drawing, the same or corresponding parts are designated by the same reference numerals, and the description thereof will be simplified or omitted.

[0011] Embodiment 1. Fig. 1 is a schematic diagram showing the configuration of an elevator operation system and its surroundings according to embodiment 1. As shown in Fig. 1, the elevator operation system 100 includes an operation panel 1 and a control unit 2.

[0012] The control panel 1 is a hall control panel installed near the elevator hall door 3. Although only one control panel 1 is shown here, a control panel 1 is installed at each elevator hall on each service floor. Furthermore, if multiple elevators are installed, multiple control panels 1 may be installed at one hall. By operating the control panel 1, users can input commands to operate the car. Although not shown in the figure, the operation system 100 also includes a car control panel installed in the elevator car as a control panel 1.

[0013] The operation panel 1 includes, for example, an operation panel and a speaker as a user interface (hereinafter also referred to as "UI"). The speaker functions as a notification means for notifying the user of information by voice guidance. For example, a microphone may also be included as a UI.

[0014] The operation panel of the operation panel 1 functions both as an operation means for accepting operation inputs from the user and as a display means for displaying information to the user. When the operation panel functions as an operation means, it can detect non-contact operation inputs that can be input by the user bringing a part of their body, such as a finger, close to the operation panel.

[0015] 2 and 3 are schematic diagrams showing examples of screens displayed on the operation panel of the operating panel 1, and FIG. 2 shows a screen for a user to make a hall call. On the screen for a user to make a hall call, as shown in FIG. 2, the operation panel displays, as a guide 10 to prompt the user to input an operation, text such as "Please enter your desired floor," along with an operation button 11 that allows the user to input a destination floor. This operation button 11 corresponds to the elevator's service floor. A user can register a call from the hall by placing a part of their body, such as a finger, close to the operation button 11 that displays the desired destination floor for a certain period of time.

[0016] Figure 3 shows an example of a screen that is displayed after the user has completed call registration, following the screen shown in Figure 2. Once call registration is complete, the operation panel displays a guidance screen for the user, as shown in Figure 3. This screen includes a display 13 of the registered destination floor, such as "floor 4," and a display 14 of the elevator number assigned to the user, such as "elevator A."

[0017] 1 again, the control unit 2 is connected to the pendant panel 1 so as to be able to send and receive information therebetween. The control unit 2 includes an operation status grasping unit 21 and a UI setting unit 22.

[0018] The operation status grasping unit 21 obtains information on the operation status when the user performs an operation input on the operation panel 1, and grasps the operation status of the user. Specifically, the information on the operation status obtained here includes at least one of the items of whether or not there was an operation error and the registration operation time. The registration operation time is defined as the time required from when the user starts the operation until the call registration is completed.

[0019] The UI setting unit 22 determines the operation proficiency level based on the information on the operation status acquired by the operation status grasping unit 21. There is no limitation on the method for determining the operation proficiency level as long as the operation proficiency level can be evaluated under certain criteria. For example, by setting points in advance for each item of the information on the operation status, the UI setting unit 22 can calculate points according to the information on the operation status and determine the operation proficiency level.

[0020] More specifically, for example, if the operation status information item is whether or not an operation error has occurred, points are set corresponding to each of the cases where an operation error has occurred and where an operation error has not occurred, and these points are stored in a memory unit (not shown) of the control unit 2. Also, if the operation status information item is a registration operation time, points are set according to the registration operation time, and these points are stored in a memory unit (not shown) of the control unit 2. The UI setting unit 22 calculates points according to the operation status information. Also, if there are multiple operation status information items, the operation proficiency level may be calculated by adding up points for each item according to the operation status information.

[0021] The operation proficiency level may be determined by using the points calculated in this manner as an evaluation value indicating the level of operation proficiency. In this case, the UI setting unit 22 determines the user's operation proficiency level by calculating the points of the user's operation proficiency level. The operation proficiency level may also be indicated, for example, by a plurality of proficiency levels divided into several stages. In this case, the points calculated as described above and the proficiency levels are associated in advance and stored in a memory unit (not shown) of the control unit 2. The UI setting unit 22 determines the user's operation proficiency level by calculating the proficiency level corresponding to the calculated points.

[0022] The UI setting unit 22 sets UI parameters according to the user's operational proficiency. The UI parameters are parameters for changing specific items of the UI. The specific items are set in advance as appropriate according to the contents of the UI of the pendant panel 1.

[0023] For example, if the operation panel 1 has an operation panel that accepts touchless operations, a specific item can be set as a hover time, which can be changed according to UI parameters. Here, the hover time is the waiting time from when a user brings a finger or the like close to a target operation button on the operation panel 1 until the operation panel 1 actually accepts the registration.

[0024] For example, the display speed of the operation panel from one screen to the next can be set as a specific item, and the display speed of the operation panel can be changed according to the UI parameters.For example, the speed of the audio guidance from the speaker can be set as a specific item, and the playback speed of the audio guidance can be changed according to the UI parameters.

[0025] The relationship between the operation proficiency level and each UI parameter such as hover time, display speed, and audio guidance is determined in advance, defined by a map or a function formula, and stored in the storage unit of the control unit 2. The UI setting unit 22 sets the UI parameters according to the operation proficiency level in accordance with the relationship stored in the storage unit.

[0026] The UI setting unit 22 transmits the set UI parameters to the pendant panel 1. After receiving the UI parameters, the pendant panel 1 changes the UI of the pendant panel 1 for the user in accordance with the UI parameters. Specifically, for example, if the specific item is hover time, the UI is set so that the hover time is longer for a user with low operation proficiency than for a user with high operation proficiency. Furthermore, if the specific item is display speed, the UI of the pendant panel 1 is set so that the display speed is slower for a user with low operation proficiency and faster for a user with high operation proficiency. Furthermore, if the specific item is voice guidance speed, the UI is set so that the voice guidance speed is slower for a user with low operation proficiency and faster for a user with high operation proficiency.

[0027] Fig. 4 is a flowchart showing an example of control processing executed by the control unit 2 of the operation system according to Embodiment 1. The control processing in Fig. 4 is repeatedly executed at predetermined control intervals while the elevator service is being provided.

[0028] 4, first, in step S101, it is determined whether or not an operation input has been made to the pendant panel 1. If an operation input to the pendant panel 1 has not been detected, the current process is temporarily terminated.

[0029] On the other hand, if it is determined in step S101 that an operation input has been made to the operation panel 1, then in step S102, the operation status grasping unit 21 acquires information on the operation status of the user who performed the operation, including whether or not there was an operation error and the registration work time.

[0030] Next, in step S103, the operation proficiency of the subject is determined. That is, in accordance with the operation status information acquired in step S102, the operation proficiency of the user who performed the corresponding operation is determined by the UI setting unit 22.

[0031] Next, in step S104, UI parameters are set according to the operation proficiency of the subject. As described above, the relationship between the operation proficiency and the UI parameters is stored in advance in the storage unit. The UI setting unit 22 sets the UI parameters according to this relationship. The UI setting unit 22 transmits the UI parameters to the pendant panel 1.

[0032] Next, in step S105, the pendant 1 changes the UI settings for the user in accordance with the received UI parameters, and displays the operation panel or notifies the user through the speaker, etc. After that, the current processing ends for the time being.

[0033] After the pendant 1 receives the UI parameters, the following (1) to (4) are examples of cases in which the UI settings for each user are applied in step S105.

[0034] (1) When a call registration is made due to an erroneous operation and the user performs the operation again, the call registration screen shown in FIG. 2 is displayed with the UI settings for each user configured, such as a longer hover time.

[0035] (2) When operating the car control panel after boarding the car For example, when a user operates the car control panel after boarding the car, such as when operating the car door opening / closing from the car control panel or when registering a destination floor, a UI setting is applied according to the user's level of operational proficiency.

[0036] (3) In the case of a user who has used the elevator in the past If a user has used the elevator in the past and there is a history of UI settings for that user, the UI settings previously set for that user may be applied to that user from the call registration screen stage shown in FIG. 2 . There is no limitation on the method for determining whether a user has a UI setting. For example, a camera or the like may be installed at the hall 4, the user may be identified using a camera image, and whether a record of a previous UI setting for that user has been made may be determined. Alternatively, if the hall operation panel 1 is an operation panel with a card reader, the user may be identified using the user's identification number acquired by the operation panel 1, and whether a previous UI setting for that user has been made may be determined. Note that, although it is assumed here that UI settings previously set for each user are stored, there is no limitation on the storage period for the UI settings. For example, the UI setting information may be cleared every day.

[0037] (4) When notifying a user of elevator-related information For example, the UI settings for each user are applied to the display notifying the user of the registered destination floor and the assigned elevator number as shown in FIG. 3, and then to the display and audio guidance notifying the user of information regarding elevator operation.

[0038] Furthermore, for example, in the case where there are multiple users at hall 4 and multiple users who have completed UI settings get into the car, the UI of the car operation panel may apply the UI settings for the user with the lowest level of operation proficiency, or the UI settings may not be changed and the UI set as the default may be used as is. Also, even when there are multiple users, the configuration may be such that the users are identified by a camera or the like and the UI settings set for each user are applied.

[0039] As described above, in this embodiment, the user's operational proficiency with respect to the pendant panel 1 is determined from the operation status of the user, and the UI of the pendant panel 1 is changed accordingly. Therefore, a UI according to the operational proficiency can be presented, which can reduce operational errors made by users with low operational proficiency and encourage smooth operational input by users with high operational proficiency.

[0040] In this embodiment, the operation panel 1 has been described as having an operation panel capable of accepting contactless operation input. However, the operation panel 1 is not limited to this, and may have an operation panel including operation buttons that can be pressed to register a destination floor, or an operation panel including operation buttons that can be pressed and that allow contactless input by bringing a finger or the like close to the operation button. Furthermore, in this embodiment, the operation system 100 has been described as having a configuration including a hall operating panel and a car operating panel, which are the operation panel 1, but the operation system may also have a configuration including only a hall operating panel. Furthermore, the installation location of the operation panel 1 is not limited to being located near the hall door 3, and may be located near the hall entrance when multiple elevators are arranged together.

[0041] Embodiment 2 Fig. 5 is a diagram schematically illustrating the configuration of an operation system and its peripherals according to embodiment 2. The operation system 200 in Fig. 5 has the same configuration as the operation system 100 in embodiment 1, except that it includes a user behavior recognition unit 23.

[0042] The user behavior grasping unit 23 includes, for example, a camera installed so that the periphery of the operation panel 1 is within its imaging range. The operation status grasping unit 21 can acquire the operation start time, which is the time from when the user reaches a predetermined position on the operation panel 1 to when the user starts operating, based on the camera image of the user behavior grasping unit 23. Here, the predetermined position is appropriately set in advance to a position near the operation panel 1 as a reference position for measuring the operation start time.

[0043] The operation status grasping unit 21 acquires the operation start time as well as the presence or absence of an operation error and the registration work time as information on the operation status. The UI setting unit 22 determines the operation proficiency level from this information. There are no limitations on the method for determining the operation proficiency level as long as the operation proficiency level can be evaluated under certain criteria. For example, as described in the first embodiment, points are set for each of the items of the presence or absence of an operation error, the registration work time, and the operation start time, and the user's operation proficiency level is determined from the points corresponding to the presence or absence of an operation error, the points corresponding to the registration work time, and the points corresponding to the operation start time. Here, the configuration may be such that the operation proficiency level is determined based on either the presence or absence of an operation error or the registration work time and the operation start time, or the configuration may be such that the operation proficiency level is determined based only on the operation start time.

[0044] Fig. 6 is a flowchart showing an example of a control process executed by a control unit of an operation system according to embodiment 2. The flowchart shown in Fig. 6 is the same as the flowchart in Fig. 4 except that it includes the process of step S201 before step S101.

[0045] 6, it is determined whether or not a user is approaching the operation panel 1. Here, the user behavior recognition unit 23 determines whether or not a user is approaching the operation panel 1 by determining whether or not a user is within a predetermined range of the operation panel 1 based on a camera image.

[0046] If it is determined in step S201 that a user is not approaching, this process is temporarily terminated. On the other hand, if it is determined in step S201 that a user is approaching, the process proceeds to step S101, where it is determined whether or not an operation input has been made to the operation panel 1. If it is determined in step S101 that no operation input has been made, the process returns to step S201, and the determination of whether or not a user is approaching in step S201 and the determination of whether or not an operation input has been made in step S101 are made at predetermined intervals.

[0047] If it is determined in step S101 that an operation input has been made, then the operation status is acquired in step S102. The operation status acquired here includes information on the operation start time from when the proximity of the user is detected until the user starts an operation, in addition to the information on whether or not there has been an operation error and the registration work time described in embodiment 1.

[0048] Next, the process proceeds to step S103, where the operation proficiency level is determined. The determination of the operation proficiency level uses at least one of the following information: presence or absence of an operation error, the registration operation time, and the operation start time. Then, steps S104 and S105 are executed in the same manner as in the first embodiment, and the process ends.

[0049] As described above, according to the operation system of this embodiment, the operation start time is acquired as the user's operation status and is used to determine the user's operation proficiency. Therefore, it is possible to obtain not only information obtained from the time the user starts operating the operation panel 1 but also user behavior information from the time the user approaches the operation panel 1, thereby making it possible to determine the operation proficiency more accurately. Furthermore, since the operation proficiency can be determined earlier based on the information on the operation start time, it is possible to set and provide a UI that corresponds to the user's operation proficiency at an earlier stage.

[0050] In this embodiment, the user behavior recognition unit 23 has a camera capable of capturing images of the vicinity of the operation panel 1, and is therefore capable of detecting the approach of a user. However, the user behavior recognition unit 23 is not limited to this, and may be configured to detect user behavior using other configurations. Figure 7 is a diagram for explaining another configuration example of the user behavior recognition unit.

[0051] The operation system 201 in Fig. 7 includes a user behavior grasping unit 24 instead of the user behavior grasping unit 23. The user behavior grasping unit 24 includes a proximity sensor installed near the operation panel 1 instead of a camera. The proximity sensor detects the presence of a user near the operation panel 1. When the proximity sensor detects a user approaching the operation panel 1, the user behavior grasping unit 24 transmits information detecting the user's approach to the operation status grasping unit 21. This allows the operation status grasping unit 21 to obtain the time from when the user approaches the operation panel 1 to when they start operating.

[0052] Embodiment 3. Fig. 8 is a schematic diagram showing the configuration of an operation system and its surroundings according to embodiment 3. The operation system 300 of Fig. 8 has a configuration similar to that of the operation system 100 of Fig. 1, except that it has a congestion status grasping unit 26. The congestion status grasping unit 26 is equipped with a camera that captures images of the vicinity of the elevator hall, and has a function of detecting the number of users appearing in the captured image from the camera image. Information on the number of users acquired by the congestion status grasping unit 26 is sent to the UI setting unit 22.

[0053] The UI setting unit 22 sets UI parameters for each user according to the information on the user's operation proficiency sent from the operation status grasping unit 21 and the congestion status of the hall 4 acquired by the congestion status grasping unit 26.

[0054] More specifically, for example, a coefficient corresponding to the congestion level is set in advance and stored in a storage unit (not shown) of the control unit 2. Then, the UI parameter for each user can be obtained by multiplying the UI parameter set according to the user's operation proficiency by the coefficient set according to the congestion level. Alternatively, the coefficient may be set as a uniform constant, and when the congestion level is a certain level or higher, the UI parameter may be multiplied by the coefficient.

[0055] This allows the screen display speed or the voice guidance speed to be increased at a fixed rate compared to the UI settings for each user depending on the degree of congestion, or when the degree of congestion is higher than a fixed rate.

[0056] In addition, the UI settings may be changed according to the level of congestion, such as omitting some of the UI display content according to conditions set in advance depending on the level of congestion, or setting a lower limit for the UI display speed when the level of congestion is high.

[0057] Fig. 9 is a flowchart showing an example of a control process executed by a control unit of an operation system according to embodiment 3. The flowchart shown in Fig. 9 is the same as the flowchart in Fig. 4 except that it includes processing of step S301 after step S103 and before step S104.

[0058] 9 , after the user's operational proficiency is determined in step S103, congestion status information is acquired in step S301. The congestion status information is acquired by the congestion status grasping unit 26. After that, in step S104, a UI is set based on the congestion status, and in step S105, a UI for each user is displayed.

[0059] As described above, in this embodiment, the UI parameters can be set according to the operation proficiency level and the degree of congestion at the hall 4. This allows the UI of the operating panel 1 to be adjusted to suit the congestion state at the hall 4, which can lead to easing congestion at the hall 4.

[0060] In this embodiment, a configuration has been described in which the operation system of the first embodiment is combined with the congestion status ascertaining unit 26. However, the present invention is not limited to this, and for example, the operation system of the second embodiment may be configured with the congestion status ascertaining unit 26. In this case, the camera provided in the congestion status ascertaining unit 26 may also serve as the camera of the user behavior ascertaining unit 23 of the second embodiment.

[0061] Embodiment 4 The operation system of embodiment 4 is the same as the operation system of Fig. 8 except that it has a user attribute ascertaining unit instead of the congestion status ascertaining unit 26 of the operation system of Fig. 8. The user attribute ascertaining unit has a camera whose shooting range is the vicinity of the operation panel 1, and has a function of acquiring user attributes based on the camera image.

[0062] Here, the user attributes include, for example, information such as whether the user is a wheelchair user, a stroller user, or a cart user. Specific UI items that reflect the user attributes include, for example, the display height of the input area displayed on the operation panel of the control panel 1, the waiting time for touchless input, etc. For example, if the user attribute is a wheelchair user, the UI parameters are set to lower the display height of the input area on the control panel 1. Furthermore, for example, if the user attribute is a wheelchair user, a stroller user, or a cart user, the UI parameters are set to lengthen the waiting time for touchless input.

[0063] As described above, according to this embodiment, by acquiring user attributes such as wheelchair, stroller, or cart users and changing UI parameters accordingly, it is possible to provide a UI that is suited to the user's attributes.

[0064] In this embodiment, a configuration in which a user attribute ascertaining unit is combined with the operation system of embodiment 1 has been described. However, the present invention is not limited to this, and for example, a configuration in which a user attribute ascertaining unit is installed in any of the systems of embodiments 2 to 4 may also be used. In this case, the camera provided in the user attribute ascertaining unit may also serve as the camera in embodiment 2 and the camera of the congestion status ascertaining unit 26 in embodiment 3.

[0065] Furthermore, the user attribute grasping unit of the present embodiment is not limited to one equipped with a camera. For example, it may be configured to read the user's ID by a card reader built into the operation panel 1 or installed near the operation panel 1, thereby reading the user attribute information.

[0066] Embodiment 5 The operation system of embodiment 5 has the same configuration as the operation system 200 of embodiment 2. The operation system of embodiment 5 is the same as the operation system 100 of embodiment 1, except that the UI setting unit 22 sets UI parameters according to a weighting or priority that is preset for each item of information on the operation status.

[0067] Specifically, the storage unit of the control unit 2 stores weighting factors T1, A, and T2 for each of the items of operation start time t1 [seconds], presence or absence of erroneous operation a (e.g., erroneous operation present...0, no erroneous operation...1), and registration operation time t2 [seconds] acquired by the operation status grasping unit 21. When setting UI parameters, the UI setting unit 22 calculates operation proficiency K by multiplying the value of each item of operation status information by a weighting factor according to the following formula (1). Operation proficiency K=t1×T1+a×A+t2+T2 (1)

[0068] By weighting and prioritizing the operation status items as described above, it is possible to provide an appropriate UI to the user.

[0069] In the above formula (1), the operation proficiency level K is calculated using all of the items of operation status information, namely, the operation start time, the presence or absence of an operation error, and the registration work time. However, this embodiment is not limited to this. For example, the operation proficiency level K may be calculated using only the items of operation start time t1 and the presence or absence of an operation error a, as K=t1×T1+a×A, or any one or more of the items of operation status information.

[0070] In addition, in this embodiment, a case where the UI setting of this embodiment is combined with the operation system 200 of embodiment 2 has been described. However, this is not limited thereto, and the UI setting of this embodiment may be combined with the operation system of embodiment 1 or 3 to 5. For example, when combined with the operation system of embodiment 4, a weighting factor may also be set for the user attributes grasped by the user attribute grasping unit, and UI parameters may be calculated based on the weighted operation proficiency level K and the user attributes. Furthermore, for example, when combined with the operation system 300 of embodiment 3, a weighting factor may also be set for the congestion status grasped by the congestion status grasping unit 26, and UI parameters may be calculated based on the weighted operation proficiency level K and the congestion status.

[0071] Fig. 10 is a flowchart showing an example of control processing when the UI setting of this embodiment is applied to the operation system of embodiment 3. In the control processing of Fig. 10, in determining the operation proficiency in step S103, weighting coefficients for each item of the operation situation are used to calculate the operation proficiency K. In addition, in calculating the UI parameters in step S104, weighting coefficients set for the operation proficiency and the congestion situation are used to set the UI parameters. Other points are the same as the control processing of Fig. 9, and therefore description thereof will be omitted.

[0072] The weighting coefficients in this embodiment may be configured to be externally changeable. For example, a separately set control process may be configured to analyze the relationship between each item of the operation status information and the actual occurrence rate of operation errors or operation speed, and to increase the weighting coefficients of items that are more highly correlated with operation proficiency. This can further reduce the occurrence of operation errors and promote smooth and quick operation.

[0073] The functions realized by each component described in the embodiments may be implemented using a circuit including a general-purpose processor, an application-specific processor, an integrated circuit, an ASIC (Application Specific Integrated Circuit), a CPU (a Central Processing Unit), a conventional circuit, or a combination thereof, programmed to realize the described functions. A processor is considered a circuit because it includes transistors and other circuits. A processor may execute a program stored in a memory. Furthermore, the circuits, units, and means in the embodiments are hardware programmed to realize the described functions or hardware that executes them. The hardware may be any hardware disclosed in the embodiments or any hardware known to be programmed to realize or execute the described functions. When the hardware is a processor, which can be considered a type of circuit, the circuit, means, or unit is a combination of hardware and software used to configure the hardware and / or processor.

[0074] Furthermore, when the number, quantity, amount, range, etc. of each element is mentioned in the above embodiments, the operation system of the present disclosure is not limited to the mentioned number unless otherwise specified or clearly specified in principle. Furthermore, the structures, etc. described in these embodiments are not necessarily essential to the operation system of the present disclosure unless otherwise specified or clearly specified in principle.

[0075] The above describes in detail preferred embodiments, but the present invention is not limited to the above-described embodiments, and various modifications and substitutions can be made to the above-described embodiments without departing from the scope of the claims.

[0076] DESCRIPTION OF SYMBOLS 1 Operation panel, 2 Control unit, 3 Landing door, 4 Landing, 10 Guidance, 11 Operation button, 13, 14 Display, 21 Operation status grasping unit, 22 UI setting unit, 23, 24 User behavior grasping unit, 26 Congestion status grasping unit, 100, 200, 201, 300 Operation system

Claims

1. An operation panel comprising an operation means for receiving operation input of commands for operating an elevator car, and a notification means for notifying information relating to the operation of the elevator, A setting unit that determines the user's proficiency level based on information regarding the operation status of the control panel for each user, and sets user interface parameters to change specific items of the user interface of the control panel according to the user's proficiency level, Equipped with, The aforementioned control panel is equipped with an operation panel that accepts user input when a part of the user's body is in close proximity to it. The setting unit sets, for each user, the time from when a part of the user's body comes close to the control panel until an operation input is received, based on the information regarding the operation status for each user. Elevator operating system.

2. An operation panel comprising an operation means for receiving operation input for commands to operate an elevator car, and a notification means for notifying information relating to the operation of the elevator, A setting unit that determines the user's proficiency level based on information regarding the operation status of the control panel for each user, and sets user interface parameters to change specific items of the user interface of the control panel according to the user's proficiency level, Equipped with, The information relating to the operating status includes information on multiple items related to the user's proficiency in operating the control panel, Each of the aforementioned items is assigned a weight, The setting unit calculates the operational proficiency level for each user according to the weighting, and sets the user interface for each user according to the operational proficiency level. Elevator operating system.

3. An operation panel comprising an operating means for receiving command inputs for operating the elevator car, and a notification means for notifying information regarding the operation of the elevator, A congestion status monitoring unit for monitoring the congestion status of the aforementioned elevator, A setting unit that determines the user's proficiency level based on information regarding the operation status of the control panel for each user, and sets user interface parameters to change specific items of the user interface of the control panel according to the user's proficiency level and the congestion status, Equipped with, The setting unit multiplies the user interface parameters set according to the user's proficiency level by a coefficient set according to the congestion level indicating the congestion status, and uses this multiplier to determine the user interface parameters for each user. Elevator operating system.

4. An operation panel comprising an operating means for receiving command inputs for operating the elevator car, and a notification means for notifying information regarding the operation of the elevator, A congestion status monitoring unit for monitoring the congestion status of the aforementioned elevator, A setting unit that determines the user's proficiency level based on information regarding the operation status of the control panel for each user, and sets user interface parameters to change specific items of the user interface of the control panel according to the user's proficiency level and the congestion status, Equipped with, The setting unit, when the congestion level indicating the congestion status is above a certain level, multiplies the user interface parameters set according to the user's proficiency level by a coefficient to determine the user interface parameters for each user. Elevator operating system.

5. The aforementioned control panel is An elevator operating system according to any one of claims 1 to 4, characterized in that it comprises at least one of the following: a landing control panel installed at the elevator landing and accepting registration of landing calls; and a car control panel installed inside the elevator car and accepting registration of destination floors.

6. The elevator operating system according to any one of claims 1 to 4, wherein the information relating to the operating status includes at least one of the following: the time from when the user reaches a preset reference position relative to the control panel until the user starts operating the control panel; whether or not the user makes an error in operating the control panel; and the time from when the user starts operating the control panel until the call registration is completed.

7. The aforementioned control panel is equipped with a notification means for informing the user of information through voice guidance. The setting unit sets the speed of the voice guidance provided by the notification means for each user based on the information regarding the operation status for each user. An elevator operating system according to any one of claims 1 to 4.

8. The aforementioned control panel is equipped with a display means for displaying information to the user, The setting unit sets the display speed of the information to be displayed on the display means for each user, based on the information regarding the operation status for each user. An elevator operating system according to any one of claims 1 to 4.

9. The elevator is further equipped with a congestion status monitoring unit for monitoring the congestion status of the elevator, The setting unit sets the user interface parameters according to the user's proficiency level and the congestion status. An elevator operating system according to claim 1 or 2.

10. The system further includes an attribute recognition unit that acquires the attributes of users of the elevator, The setting unit sets the user interface parameters according to the user's proficiency level and the user's attributes. An elevator operating system according to any one of claims 1 to 4.