Electronic device and method for providing information therefor

Abstract

A method for providing information for an electronic device according to an embodiment of the present invention is characterized by comprising the steps of: checking a delivery management group; checking delivery quota information set in the delivery management group; checking information about a delivery person set managed by the delivery management group; and providing a first page comprising the delivery quota information and the information about the delivery person set.

Description

Electronic devices and their information provision methods

[0001] The present invention relates to an electronic device and method for providing a tool for a delivery management group to manage its delivery personnel.

[0002] As internet use becomes more widespread, the e-commerce and food delivery service markets are expanding. In particular, with the spread of infectious diseases, the proportion of people visiting offline restaurants to eat has decreased, while the proportion of people ordering food through food delivery service apps on their smartphones has rapidly increased.

[0003] To manage a large volume of delivery requests more quickly and efficiently, a business model was introduced where delivery tasks are assigned to delivery agencies, which then reallocate them to their own delivery agents. Delivery service providers assign a certain amount of delivery tasks to delivery agencies, taking into account region and time zone. As delivery agents perform deliveries, the agency's quota is deducted.

[0004] Delivery efficiency can be improved if delivery agencies monitor the delivery work performed by their delivery agents and consider their activity levels to avoid assigning tasks to those with low activity levels. Therefore, the need for tools to help delivery agencies manage their delivery agents is growing.

[0005] In this regard, reference may be made to prior literature such as KR 10-2022-0018995 A.

[0006] The disclosed embodiments provide an electronic device and a method for managing information thereof. More specifically, the present invention aims to provide an electronic device and a control method thereof that provides a tool for checking delivery work details assigned to a delivery management group in real time and managing the delivery personnel assigned to the device.

[0007] The technical tasks to be achieved by this embodiment are not limited to the technical tasks described above, and other technical tasks can be inferred from the following embodiments.

[0008] In order to achieve the above-described task, an information providing method of an electronic device according to one embodiment of the present invention is characterized by including the steps of: identifying a delivery management group; identifying delivery quota information set for the delivery management group; identifying information on a set of delivery agents managed by the delivery management group; and providing a first page including the delivery quota information and information on the set of delivery agents.

[0009] In one embodiment, the delivery quota is characterized in that it is set by time zone.

[0010] In one embodiment, the first page is characterized by including the delivery quota information set for each time zone.

[0011] In one embodiment, the first page is characterized in that it includes delivery quota information for peak hours among the delivery quota information set for each time zone, and omits delivery quota information for non-peak hours.

[0012] In one embodiment, the information about the set of delivery agents is characterized in that it includes at least one of information about the number of delivery agents managed by the delivery management group, information about the number of delivery agents who are online among the delivery agents managed by the delivery management group, information about the number of a first type of delivery agent among the delivery agents managed by the delivery management group, or information about the number of a second type of delivery agent among the delivery agents managed by the delivery management group.

[0013] In one embodiment, the delivery type of the delivery agent is characterized in that it is determined by the settings of the delivery management group.

[0014] In one embodiment, the delivery management group is characterized in that it determines the delivery type of the delivery person based on the delivery history of the delivery person.

[0015] In one embodiment, when the delivery type of the delivery agent is the first type, the delivery quota of the delivery management group is exhausted upon completion of the delivery work assigned to the delivery agent, and when the delivery type of the delivery agent is the second type, the delivery quota of the delivery management group is not exhausted upon completion of the delivery work assigned to the delivery agent.

[0016] In one embodiment, the information about the set of delivery personnel is characterized in that it includes at least one of information about the number of delivery personnel who performed delivery work by time zone among delivery personnel managed by the delivery management group, information about the number of delivery personnel who accepted delivery work by time zone among delivery personnel managed by the delivery management group, or information about the ratings by time zone among delivery personnel managed by the delivery management group.

[0017] In one embodiment, the first page is characterized in that it further includes at least one of information on the ratio of the number of delivery assignments rejected by delivery agents managed by the delivery management group among the delivery quota, information on the number of completed deliveries among the delivery quota, or information on the number of deliveries in progress among the delivery quota.

[0018] In one embodiment, the method further comprises: checking detailed information about a set of delivery agents managed by the delivery management group; and providing a second page including detailed information about the set of delivery agents.

[0019] In one embodiment, the detailed information about the set of delivery personnel is characterized in that it includes at least one of the name of the delivery personnel, contact information, online status, delivery type, rating, or delivery work performance history.

[0020] In one embodiment, the delivery work performance history is characterized in that it includes at least one of information on the number of deliveries completed by the delivery person, information on the number of deliveries canceled by the delivery person, information on the number of deliveries rejected or ignored by the delivery person, or information on the number of deliveries completed by the delivery person during peak hours.

[0021] In one embodiment, the delivery tasks assigned to the delivery management group are characterized in that they are determined based on the characteristics of a set of delivery personnel managed by the delivery management group.

[0022] In one embodiment, the delivery quota is characterized in that it is determined based on a delivery characteristic of at least one of the target regions or time zones corresponding to the delivery management group.

[0023] In one embodiment, the delivery quota is characterized in that it is determined based on the delivery demand and the supply of delivery personnel in the target area and time zone corresponding to the delivery management group.

[0024] In one embodiment, the method further comprises the step of transmitting a message to a delivery agent terminal of a delivery agent managed by the delivery management group.

[0025] In one embodiment, the first page further includes information regarding a rating of the delivery management group, and if the rating satisfies a set criterion, the message is characterized in that it includes information related to the rating.

[0026] In one embodiment, the method further comprises: identifying a master group including a plurality of delivery management groups; identifying information about the plurality of delivery management groups; and providing a third page including information about the plurality of delivery management groups.

[0027] In one embodiment, the information about the plurality of delivery management groups is characterized in that it includes the quota information set for each of the plurality of delivery management groups; and information about the set of delivery agents managed by each of the plurality of delivery management groups.

[0028] An electronic device for providing information according to one embodiment of the present invention is characterized by including: a transceiver for transmitting and receiving information with another device; and a processor for controlling the transceiver, verifying a delivery management group, verifying delivery quota information set for the delivery management group, verifying information on a set of delivery agents managed by the delivery management group, and providing a first page including the delivery quota information and information on the set of delivery agents.

[0029] According to one embodiment of the present invention, a non-transitory computer-readable storage medium comprises a medium configured to store computer-readable instructions, wherein the computer-readable instructions, when executed by a processor, cause the processor to perform a method for providing information in an electronic device, the method comprising: identifying a delivery management group; identifying delivery quota information set for the delivery management group; identifying information about a set of delivery personnel managed by the delivery management group; and providing a first page including the delivery quota information and information about the set of delivery personnel.

[0030] According to an embodiment of the present invention, the convenience of the delivery management group can be promoted by enabling the delivery management group to check in real time information about delivery work assigned to the delivery management group and information about delivery personnel belonging to the delivery management group.

[0031] According to an embodiment of the present invention, a delivery management group can check the work performance history of each of its delivery workers in real time, and decide whether to assign work based on the activity of the delivery workers, thereby increasing the efficiency of delivery work.

[0032] The effects of the invention are not limited to the effects mentioned above, and other effects not mentioned can be clearly understood by a person skilled in the art from the description of the claims.

[0033] Figure 1 illustrates an example of internal components of an electronic device according to one embodiment.

[0034] FIG. 2 is a flowchart illustrating an operation of an information providing method of an electronic device according to one embodiment.

[0035] FIGS. 3A and 3B illustrate a first page including information about a delivery quota and a set of delivery sources according to embodiments.

[0036] FIG. 4 illustrates a second page containing details about a set of delivery agents managed by a delivery management group according to embodiments.

[0037] FIG. 5 illustrates a page containing information regarding a method for determining an amount to be settled with a delivery person according to one embodiment.

[0038] FIG. 6 illustrates a third page including information about multiple delivery management groups according to one embodiment.

[0039] Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

[0040] In describing the embodiments, descriptions of technical details that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to avoid obscuring the gist of the present invention by omitting unnecessary explanations and to convey the gist more clearly.

[0041] For the same reason, some components in the attached drawings are exaggerated, omitted, or schematically depicted. Furthermore, the dimensions of each component do not entirely reflect its actual size. Identical or corresponding components in each drawing are assigned the same reference numbers.

[0042] The advantages and features of the present invention, and the methods for achieving them, will become clearer with reference to the embodiments described in detail below together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. These embodiments are provided only to ensure that the disclosure of the present invention is complete and to fully inform those skilled in the art of the scope of the invention, and the present invention is defined only by the scope of the claims. Like reference numerals designate like elements throughout the specification.

[0043] At this time, it will be understood that each block of the processing flow diagrams and combinations of the flow diagrams can be performed by computer program instructions. These computer program instructions can be installed in a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment create a means for performing the functions described in the flow diagram block(s). These computer program instructions can also be stored in a computer-available or computer-readable memory that can direct a computer or other programmable data processing equipment to implement the functions in a specific manner, so that the instructions stored in the computer-available or computer-readable memory can also produce a manufactured item that includes an instruction means for performing the functions described in the flow diagram block(s). Since the computer program instructions may be installed on a computer or other programmable data processing device, a series of operational steps may be performed on the computer or other programmable data processing device to create a computer-executable process, and the instructions that cause the computer or other programmable data processing device to perform the steps for performing the functions described in the flowchart block(s) may also provide steps for performing the functions described in the flowchart block(s).

[0044] Additionally, each block may represent a module, segment, or portion of code that contains one or more executable instructions for performing a specific logical function(s). It should also be noted that in some alternative implementation examples, the functions described in the blocks may occur out of order. For example, two blocks depicted in succession may actually be executed substantially concurrently, or the blocks may sometimes be executed in reverse order, depending on their respective functions.

[0045] Here, the term '~ unit' used in the present embodiment means a software or hardware component such as an FPGA or ASIC, and the '~ unit' performs certain roles. However, the '~ unit' is not limited to software or hardware. The '~ unit' may be configured to be on an addressable storage medium and may be configured to play one or more processors. Accordingly, as an example, the '~ unit' includes components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, procedures, subroutines, segments of program code, drivers, firmware, microcode, circuits, data, databases, data structures, tables, arrays, and variables. The functions provided within the components and '~ units' may be combined into a smaller number of components and '~ units' or further separated into additional components and '~ units'. Additionally, components and '~parts' may be implemented to regenerate one or more CPUs within a device or secure multimedia card.

[0046] FIG. 1 illustrates an example of internal components of an electronic device according to one embodiment of the present invention.

[0047] Referring to FIG. 1, an electronic device (100) according to an embodiment of the present invention may include at least one of a processor (110), a transceiver (120), an input unit (130), a display unit (140), and a memory (150).

[0048] The processor (110) can process a series of steps for performing a method for providing delivery-related information according to various embodiments of the present invention. The processor (110) can control other components of the electronic device (100).

[0049] The processor may include at least one of RAM, ROM, CPU, GPU (Graphics Processing Unit), and BUS. The RAM, ROM, CPU, and GPU may be connected to each other via the bus. The CPU accesses the memory and performs booting using the O / S stored in the memory. Furthermore, it performs various operations using various programs, content, and data stored in the memory. The ROM stores a command set for system booting. For example, when a turn-on command is input and power is supplied to the electronic device (100), the CPU copies the OS stored in the memory to RAM according to the commands stored in the ROM and executes the OS to boot the system. Once booting is complete, the CPU copies various programs stored in the memory to RAM and executes the programs copied to RAM to perform various operations. When the booting of the electronic device (100) is complete, the GPU displays a UI screen in the area of ​​the display unit (140). Specifically, the GPU may generate a screen displaying an electronic document including various objects such as content, icons, and menus. The GPU calculates the coordinates, shape, size, color, and other attribute values ​​of each object according to the screen layout. Furthermore, the GPU can generate screens with various layouts containing objects based on the calculated attribute values. The screens generated by the GPU are provided to the display unit (140) and can be displayed in each area of ​​the display unit (140).

[0050] The transceiver (120) can transmit information stored in the memory (130) of the electronic device (100) or information processed by the processor (110) to another device, or can receive information from another device to the electronic device (100). The transceiver (120) can include at least one of a Wi-Fi chip, a Bluetooth chip, a wireless communication chip, or an NFC chip. The Wi-Fi chip and the Bluetooth chip can perform communication in the Wi-Fi method and the Bluetooth method, respectively. When using a Wi-Fi chip or a Bluetooth chip, various connection information such as an SSID and a session key are first transmitted and received, and then communication is established using this, and then various information can be transmitted and received. The wireless communication chip refers to a chip that performs communication according to various communication standards such as IEEE, Zigbee, 3G (3rd Generation), 3GPP (3rd Generation Partnership Project), and LTE (Long Term Evolution). An NFC chip is a chip that operates in the NFC (Near Field Communication) method using the 13.56MHz band among various RF-ID frequency bands such as 135kHz, 13.56MHz, 433MHz, 860~960MHz, and 2.45GHz.

[0051] The input unit (130) can receive user input and may include a touch screen, a microphone, and buttons. The input unit (130) can receive various commands from the user. The input unit (130) can be implemented in various ways, such as keys and a touch panel. The keys can include various types of keys, such as mechanical buttons and wheels, formed in various areas, such as the front, side, and back of the main body of the electronic device (100). The touch panel can detect a user's touch input and output a touch event value corresponding to the detected touch signal. When the touch panel is combined with a display panel to form a touch screen, the touch screen can be implemented with various types of touch sensors, such as a capacitive type, a pressure-sensitive type, and a piezoelectric type. The capacitive type is a method of calculating touch coordinates by detecting micro-electricity generated by the user's body when a part of the user's body touches the touch screen surface by using a dielectric coated on the surface of the touch screen. Pressure-sensitive touchscreens utilize two electrode plates embedded in the screen. When a user touches the screen, the upper and lower plates touch, generating electrical current. This detects the touch coordinates. Touch events generated on a touchscreen can be primarily generated by a human finger, but can also be generated by conductive materials capable of changing electrostatic capacitance.

[0052] The display unit (140) can display information related to the operation of the electronic device (100) and can display a page including the information described in the embodiment. In one embodiment, the display unit (140) can include various types of configurations such as an LCD (Liquid Crystal Display), an OLED (Organic Light Emitting Diodes), etc. According to one embodiment, the display unit (718) can be configured to be connected to the internal configurations of the electronic device (100) by wire, and can also be configured to be connected wirelessly through a configuration such as a transceiver (120) included in the electronic device (100).

[0053] The memory (150) is a configuration implemented in a predetermined storage space of the electronic device (100), and may include a database in which functions such as storing, searching, deleting, editing, or adding data can be freely performed. For example, the memory (130) may include fields or components for processing functions such as storing, searching, deleting, editing, or adding data. The memory (150) may store data related to the electronic device (100) performing an information providing method. For example, the memory (150) may store instructions or data for the execution operation of the processor (110). The memory (130) according to embodiments may include a database for storing information about items, etc.

[0054] In one embodiment, the electronic device (100) may be a terminal of a delivery management group. A terminal of the delivery management group is a terminal used by the delivery management group to manage a set of delivery personnel including one or more delivery personnel. The delivery management group can check information regarding the set of delivery personnel managed by the delivery management group using a web page or an application installed on the terminal. For example, the delivery management group can check the delivery work quota assigned to the delivery management group using the delivery management group terminal and check the delivery work history performed by the delivery personnel managed by the delivery management group. Furthermore, for example, the delivery management group can set the delivery type of each delivery personnel based on the delivery work history of the delivery personnel. If the delivery management group's rating decreases, it can also send a message to the delivery personnel of the delivery management group to be careful in performing delivery work. In this way, the delivery management group can check the delivery quota and delivery work progress status, check information on the delivery personnel managed by the delivery management group, and manage the delivery personnel through the delivery management group terminal.

[0055] Meanwhile, the system illustrated in FIG. 1 only depicts components related to an embodiment of the present invention. Therefore, those skilled in the art will understand that, in addition to the components illustrated in FIG. 1, other general-purpose components may be included.

[0056] The method by which an electronic device (100) provides information related to delivery work will be described in detail below with reference to FIG. 2.

[0057] FIG. 2 is a flowchart illustrating an operation of an information providing method of an electronic device according to one embodiment of the present invention.

[0058] Referring to FIG. 2, in step S210, the electronic device (100) can check information about a delivery management group. Information about the delivery management group may include any information that can identify the delivery management group, such as information about the target area covered by the delivery management group, information about delivery personnel managed by the delivery management group, or information about the master group to which the delivery management group belongs.

[0059] In step S220, the electronic device (100) can check the delivery quota information set for the delivery management group. The delivery management group receives a delivery quota from the delivery service provider for delivery work in the target area it is responsible for, and the delivery quota is deducted based on the completion of delivery work by the delivery workers managed by the delivery management group. At this time, whether a delivery request falls within the target area covered by the delivery management group can be determined based on the pickup location information or delivery location information for the delivery corresponding to the delivery request.

[0060] In one embodiment, delivery quotas can be set by time zone. In one embodiment, delivery quotas can be determined based on the delivery characteristics of the target area covered by the delivery management group. For example, the delivery quota for the delivery management group can be determined based on delivery demand and the supply of delivery agents in the target area or time zone covered by the delivery management group. If the target area covered by the delivery management group is a densely populated area, delivery demand will increase sharply during lunch and dinner hours, and delivery demand will increase on weekdays compared to weekends. Therefore, delivery efficiency can be improved by assigning more delivery tasks to delivery agents in areas and time zones with increased delivery demand. Furthermore, the supply of delivery agents can be reduced during inclement weather, such as rain, snow, hot, or cold days. Therefore, for areas and time zones with a reduced supply of delivery agents, assigning more delivery tasks to delivery agents with a quota obligation can improve delivery efficiency and enhance customer satisfaction.

[0061] In one embodiment, the time periods for setting delivery quotas can be divided into peak and off-peak hours. For example, peak hours may include lunch peak hours (e.g., 10:55 AM to 1:00 PM) and evening peak hours (e.g., 4:55 PM to 8:00 PM). Non-peak hours may be divided into morning off-peak hours (e.g., 6:00 AM to 10:55 AM), afternoon off-peak hours (e.g., 1:00 PM to 4:55 PM), and night off-peak hours (e.g., 8:00 PM to 6:00 AM the following day). The criteria for determining the time periods for determining quotas are not limited to the aforementioned embodiments and may be determined based on arbitrary criteria, taking into account delivery demand characteristics or delivery processing efficiency.

[0062] In one embodiment, it is possible to set delivery quotas for a delivery management group only during peak hours and not set delivery quotas for the delivery management group during off-peak hours. If a delivery management group completes all delivery quotas set for that time period, the delivery service provider can no longer assign delivery tasks to the delivery workers managed by the delivery management group and instead assign delivery tasks to individual delivery workers. Therefore, if delivery quotas are not set for a delivery management group during off-peak hours, the delivery service provider can only assign delivery tasks to individual delivery workers during off-peak hours, and these individual delivery workers will then perform the assigned delivery tasks.

[0063] In one embodiment, the delivery tasks assigned to a delivery management group may be determined based on the delivery characteristics of the delivery agents managed by the delivery management group. For example, if the delivery agents managed by the delivery management group prefer long-distance delivery, long-distance delivery tasks among delivery requests corresponding to the target area of ​​the delivery management group may be preferentially assigned to the delivery management group. The characteristics of the delivery agents considered in determining the delivery tasks assigned to the delivery management group are not limited to the aforementioned embodiments, and the delivery tasks assigned to the delivery management group may be determined based on various preferences of the delivery agents related to delivery tasks.

[0064] In step S230, the electronic device (100) may check information about a set of delivery agents managed by the delivery management group. In one embodiment, the information about the set of delivery agents may be information for the delivery management group to check and manage the current status of delivery agents. For example, the information about the set of delivery agents may include information about the number of delivery agents managed by the delivery management group, information about the number of delivery agents managed by the delivery management group who are online, information about the number of first type delivery agents managed by the delivery management group, or information about the number of second type delivery agents managed by the delivery management group. In this case, the first type delivery agent refers to a delivery agent who has been assigned delivery tasks corresponding to the quota of the delivery management group by a delivery service provider and performs them. Therefore, when the first type delivery agent completes the assigned delivery tasks, the delivery quota of the delivery management group is deducted. The second type delivery agent refers to a delivery agent who has been assigned delivery tasks corresponding to the quota of the delivery management group by a delivery service provider and is unable to perform them. Therefore, even if the second type delivery agent completes the assigned delivery tasks, the delivery quota of the delivery management group is not deducted. In one embodiment, the delivery management group can change a delivery agent's type from Type 1 to Type 2 or from Type 2 to Type 1 based on the delivery agent's delivery history and the current delivery quota usage rate for the time zone. For example, if a delivery agent managed by the delivery management group has a high rate of refusing assigned deliveries or a low rating, the delivery management group can set that agent's delivery type to Type 2, preventing them from being assigned deliveries corresponding to the delivery management group's quota.For another example, if the current delivery quota exhaustion rate of the delivery management group's time zone is low and it is expected that the delivery quota will not be exhausted within the designated time frame, the delivery management group can exhaust the delivery quota by changing all delivery agents' delivery types to Type 1 so that they can be assigned delivery tasks corresponding to the delivery management group's quota. In this way, the delivery management group can manage delivery agents to efficiently exhaust the delivery quota, considering that delivery agents managed by the delivery management group who are online and Type 1 can exhaust the delivery quota.

[0065] In one embodiment, the electronic device (100) may store information on a list of delivery workers who have been converted from Type 1 to Type 2 when it is determined that it is difficult to efficiently perform delivery work due to a high rejection rate or low rating of delivery work assigned to them during peak hours, and may manage delivery workers for efficient delivery work assignment based on the stored information on the list of delivery workers. For example, the electronic device (100) may set delivery workers included in the list of delivery workers who have been converted from Type 1 to Type 2 during the next peak hour to Type 2 based on the stored list of delivery workers. By automatically setting delivery workers who have been converted to Type 2 due to a high rejection rate or low rating during the previous peak hour to Type 2 during the next peak hour as Type 2 during the next peak hour, when the next peak hour arrives, the delivery workers belonging to the delivery management group can be set to Type 2 without having to review the rejection rate and rating of the delivery workers again, and thus the delivery management group can efficiently manage delivery workers. For another example, the electronic device (100) may display a list of delivery workers who have switched from Type 1 to Type 2 during the next peak time period, and allow the delivery management group to select a delivery worker to switch to Type 1. Since Type 2 delivery workers cannot exhaust the delivery quota of the delivery management group, if the delivery management group does not smoothly exhaust its delivery quota during the next peak time period, the delivery management group may identify Type 2 delivery workers and switch them to Type 1, thereby enabling the delivery management group to efficiently manage delivery workers and exhaust its delivery quota.

[0066] In one embodiment, information about a set of delivery agents may include information related to the delivery work performance of delivery agents managed by the delivery management group by time zone. For example, information about a set of delivery agents may include information about the number of delivery agents managed by the delivery management group who performed delivery work by time zone, information about the number of delivery agents accepted by time zone, or information about the ratings of delivery agents managed by the delivery management group by time zone. In this case, the rating received by a delivery agent may be determined based on at least one of, but not limited to, the delivery agent's delivery work acceptance rate, the delivery agent's delivery work completion rate, customer evaluations of the delivery agent, or the total number of delivery tasks performed by the delivery agent, and may be determined based on any factors capable of evaluating the delivery agent's delivery work performance.

[0067] In step S240, the electronic device (100) may provide a first page including information about a delivery quota and a set of delivery agents. In one embodiment, the first page may include various information that allows the delivery management group to efficiently check and manage the delivery quota. For example, the first page may further include at least one of information on the percentage of delivery assignments rejected by delivery agents managed by the delivery management group within the delivery quota, information on the number of completed deliveries within the delivery quota, or information on the number of deliveries in progress within the delivery quota. The information displayed on the first page is not limited to the examples described above, and may include various information for the delivery management group to check and manage the delivery quota and delivery agents. The first page according to embodiments of the present invention will be described in detail below with reference to FIG. 3.

[0068] FIG. 3 illustrates a first page including information on delivery allocation amount and a set of delivery sources according to embodiments of the present invention.

[0069] Referring to FIG. 3A, the electronic device may provide a first page (300) including delivery quota information and information about a set of delivery agents. In one embodiment, the first page may include an area (350) for selecting information to be displayed in an area (360). When a delivery management group selects a home page icon (351) within an area (350), the electronic device (100) may provide various statistical information regarding delivery work records performed by delivery agents managed by the delivery management group in the area (360), and when the delivery management group selects a record icon (352) within an area (250), the electronic device (100) may provide various statistical information regarding delivery work records performed by each of the delivery agents managed by the delivery management group in the area (360). Alternatively, when the delivery management group selects a certificate-shaped icon (353) within the area (350), the electronic device (100) can provide various information about the license managed by the delivery management group to the area (360), and when the delivery management group selects the My Page icon (354) within the area (350), the electronic device (100) can display information about how to determine the amount to be settled to the delivery person managed by the delivery management group to the area (360).

[0070] In one embodiment, the first page (300) may include an area (361) that indicates the percentage of delivery requests rejected by delivery agents managed by the delivery management group out of the same-day delivery quota. For example, information indicating that 10% of the same-day delivery quota was rejected may be displayed in area (361). Reducing the rejection rate is crucial for increasing delivery service satisfaction and delivery efficiency. Therefore, if the rejection rate exceeds a set threshold, the delivery management group may send a message to the delivery agent terminals of the delivery agents managed by the delivery management group, requesting caution to prevent the rejection rate from increasing. In one embodiment, the delivery service provider may limit the number of rejections allowed by the delivery management group so that the rejection rate of the delivery management group remains below a certain level. Furthermore, the delivery management group may limit the number of rejections allowed by the delivery agents managed by the delivery management group so that the rejection rate of the delivery management group remains below a certain level.

[0071] In one embodiment, the first page (300) may include an area (362) that displays information regarding the current status of delivery tasks performed by the delivery management group during the current time period. For example, information may be displayed in area (362) indicating that the delivery management group has a delivery quota of 500 deliveries to perform during the current time period, 400 of the delivery quota has been assigned to delivery workers, and 100 of the delivery quota has been completed.

[0072] In one embodiment, the first page (300) may include an area (363) that displays information regarding the status of a set of delivery agents managed by the delivery management group. For example, information indicating that a total of 100 delivery agents belong to the delivery management group, of which 96 are currently online, and information indicating that 83 of the delivery agents belong to the delivery management group and 13 are currently of the first type and 2nd type, may be displayed in area (363).

[0073] In one embodiment, the first page (300) may include an area (364) that displays information regarding the online status of each delivery agent in the delivery management group. For example, a list of delivery agents currently offline among those managed by the delivery management group terminal may be displayed in the area (364). By allowing the delivery management group to easily check the list of delivery agents in an offline state on the first page (300), delivery tasks may not be assigned to delivery agents in an offline state, and information requesting that the offline delivery agents switch to an online state may be transmitted to the delivery agent terminal.

[0074] In one embodiment, the delivery management group can check the delivery quota and delivery quota exhaustion status of the current time zone based on the information displayed in area (362) of the first page (300), and if it is predicted that it will be difficult to exhaust the delivery quota within the current time zone based on this, the delivery management group can consider increasing the number of delivery personnel to perform delivery work assigned to the delivery management group. For example, the number of delivery personnel to perform delivery work can be increased by transmitting information requesting the delivery personnel terminals of offline delivery personnel displayed in area (364) of the first page (300) to switch to online status, thereby exhausting the delivery quota. In addition, based on the delivery personnel information displayed in area (363) of the first page (300), the second type of delivery personnel can be converted to the first type of delivery personnel, thereby causing the delivery personnel to exhaust the delivery quota of the delivery management group. However, if the demand for delivery within the delivery management group's area in the current time zone is low and it is judged that it will be difficult to use up all of the delivery quota within the current time zone, increasing the number of delivery workers assigned to the delivery management group will not increase the speed at which the delivery quota is used up for the delivery management group. Therefore, in this case, it may be more advantageous to not take any special measures and to allow delivery workers with high activity levels to use up their delivery quota.

[0075] In one embodiment, the first page (300) may include an area (365) that displays information regarding the delivery work records performed by delivery workers managed by the delivery management group on a day-by-day basis. For example, information regarding the number of delivery workers managed by the delivery management group who performed delivery work by day-by-day basis, information regarding the number of delivery work accepted by delivery workers managed by the delivery management group on a day-by-day basis, or information regarding the ratings of delivery workers managed by the delivery management group on a day-by-day basis may be displayed in the area (365). Meanwhile, although FIG. 3A displays information regarding the delivery work records performed by one or more delivery workers by dividing the time period into 30-minute units, the present invention is not limited thereto, and the intervals between time periods may be changed based on input from the delivery management group.

[0076] Referring to FIG. 3b, the first page (300) may include an area (366) indicating information regarding the number of deliveries performed by delivery workers managed by the delivery management group on the same day. For example, area (366) may display information indicating that delivery workers managed by the delivery management group performed 239 deliveries on the same day and 200 deliveries during peak hours. As described above, peak hours may indicate a time period during the day when delivery demand increases and may include lunchtime and dinnertime peak hours. In one embodiment, area (366) may include delivery quota information for peak hours and omit delivery quota information for off-peak hours.

[0077] In one embodiment, the first page (300) may include an area (367) that displays information regarding the ratings received by delivery workers managed by the delivery management group on the same day. For example, information indicating that the rating received by delivery workers managed by the delivery management group on the same day was 77% may be displayed in area (367). By allowing delivery workers managed by the delivery management group to check the ratings received on the same day on the first page (300), a message requesting attention to rating management may be sent to the delivery workers' terminals if the rating falls below a set standard.

[0078] In one embodiment, the first page (300) may include an area (370) for setting a date corresponding to various statistical information regarding delivery work records performed by delivery personnel managed by the delivery management group displayed in the area (360). For example, when the delivery management group selects a downward icon within the area (370) or inputs corresponding to the area (370), the delivery management group terminal may display a calendar user interface (UI) (375) for setting a date corresponding to various statistical information regarding delivery work records performed by delivery personnel displayed in the area (360).

[0079] In one embodiment, the delivery management group terminal may obtain an input from a delivery management group selecting a specific date from a calendar user interface (375) and display various statistical information regarding delivery work records performed by delivery personnel on the obtained date in an area (360). For example, the delivery management group terminal may obtain an input from a delivery management group selecting June 9 and display various statistical information regarding delivery work records performed by one or more delivery personnel on June 9 in an area (360).

[0080] In one embodiment, the electronic device (100) may, in response to a delivery management group input corresponding to a record-shaped icon (352) in an area (350), check detailed information about a set of delivery agents managed by the delivery management group and provide a second page including detailed information about the set of delivery agents in an area (360). In one embodiment, the electronic device (100) may, in response to a delivery management group input corresponding to a record-shaped icon (354) in an area (350), display information about a method for determining an amount to be settled to a delivery agent managed by the delivery management group in an area (360). The second page including detailed information about a set of delivery agents and the page displaying information about a method for determining an amount to be settled to a delivery agent managed by the delivery management group will be described in detail below with reference to FIGS. 4 and 5.

[0081] FIG. 4 illustrates a second page including detailed information about a set of delivery agents managed by a delivery management group according to embodiments of the present invention.

[0082] Referring to FIG. 4, the electronic device (100) may provide a second page (400) including detailed information regarding a set of delivery agents managed by a delivery management group. In one embodiment, the second page (400) may include an area (490) that displays information regarding the delivery work performed by each delivery agent managed by the delivery management group on the same day. For example, the electronic device (100) may display at least one of the following information regarding the number of deliveries completed by each delivery agent managed by the delivery management group on the same day, the number of deliveries canceled by each delivery agent, the number of deliveries rejected or ignored by each delivery agent, or the number of deliveries completed by each delivery agent during peak hours in the area (490). In one embodiment, the detailed information regarding the set of delivery agents may include at least one of the name, contact information, online status, delivery type, or rating of each delivery agent managed by the delivery management group.

[0083] In one embodiment, the area (490) may include a toggle (491) that allows changing the delivery type of each delivery agent managed by the delivery management group, and the electronic device (100) may set the delivery agent's delivery type through an input from the delivery management group corresponding to the toggle (491). For example, in the case of a delivery agent with a high number of rejected or ignored deliveries or a low rating, the delivery type may be changed to the second type so that delivery jobs are not assigned to that delivery agent.

[0084] In one embodiment, the second page (400) may include an area (470) for setting a date corresponding to various statistical information regarding delivery work records performed by a set of delivery personnel displayed in an area (490). For example, when a delivery management group selects a downward icon within an area (470) or inputs corresponding to an area (470), the delivery management group terminal may display a calendar user interface (475) for setting a date corresponding to various statistical information regarding delivery work records performed by one or more delivery personnel displayed in an area (490).

[0085] FIG. 5 illustrates a page containing information regarding a method for determining an amount to be settled with a delivery person according to this embodiment of the present invention.

[0086] Referring to FIG. 5 , page (500) may include an area (585) for setting a method for deducting fees for delivery work performed by delivery personnel. When a delivery personnel is assigned a delivery request of the first type and performs delivery work, the income from performing the delivery work may be determined according to the terms of the contract between the delivery personnel and the delivery management group. For example, the delivery management group may select a flat-rate deduction method in which a fixed amount per delivery is deducted as a fee from the income for the delivery work performed by the delivery personnel of the first type. According to the flat-rate deduction method, when a delivery personnel is assigned a delivery request and completes the delivery work, a fixed amount (e.g., KRW 700) is deducted from the income for the delivery work corresponding to the delivery request, and the income of the delivery personnel is determined as the amount obtained by deducting the fee. For example, the delivery management group may select a fixed-rate deduction method in which a fixed percentage is deducted as a fee from the income for the delivery work performed by the delivery personnel. Under the flat-rate deduction method, when a delivery person is assigned a second-type delivery request and completes a delivery, the delivery person's income is determined by deducting a certain percentage (e.g., 5%) from the revenue related to the delivery work corresponding to the delivery request. For example, a delivery management group can choose a hybrid deduction method that combines the flat-rate and flat-rate deduction methods. Under the hybrid deduction method, a certain amount (e.g., 500 won) is deducted from the revenue related to the delivery work corresponding to the delivery request, and then a certain percentage (e.g., 3%) is further deducted from the deducted amount to determine the delivery person's income.

[0087] In one embodiment, the electronic device (100) may display at least one of buttons for setting a flat rate deduction method, a fixed rate deduction method, or a mixed deduction method in area (585). In one embodiment, the page (500) may include an area for setting whether to display the amount that delivery workers can receive when performing delivery work. For example, the delivery management group terminal may display a button in area (590) for setting whether to display the detailed amount that delivery workers can receive when performing delivery work on the delivery worker terminal or a button for setting whether to display only the items that delivery workers can receive when performing delivery work on the delivery worker terminal. In addition, the delivery management group terminal may display an example of the detailed amount displayed on the delivery worker terminal in area (590) in response to a delivery management group input that selects a button regarding whether to display the detailed amount.

[0088] In one embodiment, the page may include an area (595) that displays information regarding the change history of the fee deduction method. For example, a delivery management group terminal may display the ten most recently set fee deduction methods and their setting times among the fee deduction methods set by the delivery management group in area (595).

[0089] FIG. 6 illustrates a third page including information about a plurality of delivery management groups according to one embodiment of the present invention.

[0090] As described above, a delivery management group is assigned delivery tasks for a target area corresponding to the delivery management group. In one embodiment, multiple delivery management groups may be managed by a master group. The master group also requires a tool to monitor the quota for each of the multiple delivery management groups managed by the master group and the status of delivery personnel managed by each of the multiple delivery management groups to ensure efficient management and delivery processing. Therefore, in one embodiment, the electronic device (100) may identify a master group including multiple delivery management groups, verify information about the multiple delivery management groups, and provide a third page including information about the multiple delivery management groups.

[0091] Referring to FIG. 6, the third page (600) provided to the master group may include an area (690) for checking information on multiple delivery management groups managed by the master group. In one embodiment, the electronic device (100) may display delivery quota information for each of the multiple delivery management groups in the area (690). For example, for the delivery management group corresponding to 'Gangdong Central', information indicating that the delivery quota for the delivery management group in the current time zone is 500, of which 400 have been assigned to delivery workers managed by the delivery management group, and 100 have been delivered may be displayed in the area (690). In one embodiment, the information on the multiple delivery management groups displayed in the area (690) may include the current quota exhaustion status of each of the multiple delivery management groups in the current time zone, or the ratio of the number of rejected deliveries out of the total quota for the day. The information on the multiple delivery management groups is not limited to the aforementioned embodiment, and may include various information necessary for the master group to grasp and manage the status of the multiple delivery management groups managed by the master group.

[0092] In one embodiment, the electronic device (100) may display, in an area (690), information regarding a set of delivery agents managed by each of the plurality of delivery management groups for each of the plurality of delivery management groups. For example, for a delivery management group corresponding to 'Gangdong Central', information indicating that a total of 99 delivery agents are managed by the delivery management group, 90 of which are currently online, 86 of which are first-type delivery agents, and the remaining 13 are second-type delivery agents may be displayed in an area (690). The information regarding the set of delivery agents displayed in the area (690) is not limited to the above-described embodiment, and may include various pieces of information necessary for a master group to grasp and manage the status of delivery agents for multiple delivery management groups managed by the master group.

[0093] In one embodiment, if there is a delivery management group among a plurality of delivery management groups included in a master group that has a low rate of exhaustion of the delivery quota for the current time zone and is thus expected to have difficulty exhausting the delivery quota within a given time period, the electronic device (100) may improve delivery efficiency by having some delivery workers among a set of delivery workers managed by another delivery management group among a plurality of delivery management groups included in the master group that has exhausted all of the delivery quota for the current time zone or has a high rate of exhaustion and is thus expected to be able to exhaust all of the delivery quota within a given time period perform delivery work corresponding to the delivery quota of the delivery management group with a low quota exhaustion rate. In this case, if there are multiple other delivery management groups that have exhausted all of the delivery quota or have a high quota exhaustion rate, the delivery efficiency of the delivery workers may be improved by preferentially selecting a delivery management group close to the delivery management group with a low quota exhaustion rate as the other delivery management group to be selected.

[0094] By providing a page containing information about multiple delivery management groups managed by the master group, as shown in Figure 6, the master group can efficiently manage multiple delivery management groups, improving delivery efficiency and enhancing customer satisfaction. Furthermore, the master group can manage the delivery operations of a delivery management group by sending a message to the delivery management group when the rejection rate for the delivery management group increases or the quota exhaustion rate decreases.

[0095] Meanwhile, this specification and drawings disclose preferred embodiments of the present invention. Although specific terms have been used, they are used in a general sense only to easily explain the technical content of the present invention and to aid in understanding the invention, and are not intended to limit the scope of the present invention. It will be apparent to those skilled in the art that other modifications based on the technical concept of the present invention are possible in addition to the embodiments disclosed herein.

Claims

1. In the method of providing information of an electronic device, Steps to check the delivery management group; A step for checking the delivery quota information set for the above delivery management group; A step for checking information about a set of delivery personnel managed by the above delivery management group; and An information providing method comprising the step of providing a first page including information about the delivery quota and information about the set of delivery sources.

2. In paragraph 1, The above delivery quota is set by time zone, and the information is provided in a method.

3. In paragraph 2, An information providing method, wherein the first page includes the delivery quota information set for each time zone.

4. In paragraph 3, An information providing method wherein the first page includes delivery quota information for peak hours among the delivery quota information set for each time zone, and omits delivery quota information for non-peak hours.

5. In paragraph 1, Information about the above delivery set is: Information about the number of delivery personnel managed by the above delivery management group; Information on the number of online delivery personnel managed by the above delivery management group; Information on the number of first type delivery agents among the delivery agents managed by the above delivery management group, or Information on the number of second type delivery agents among the delivery agents managed by the above delivery management group A method of providing information, comprising at least one of:

6. In paragraph 5, A method of providing information in which the above delivery type of the above delivery source is determined by the settings of the above delivery management group.

7. In paragraph 6, An information providing method in which the above delivery management group determines the delivery type of the delivery person based on the delivery history of the delivery person.

8. In paragraph 5, If the delivery type of the above delivery agent is Type 1, the delivery quota of the above delivery management group is exhausted upon completion of the delivery work assigned to the above delivery agent. A method of providing information in which the delivery quota of the delivery management group is not exhausted upon completion of the delivery work assigned to the delivery person, when the delivery type of the delivery person is the second type.

9. In paragraph 1, Information about the above delivery set is: Information on the number of delivery workers who performed delivery work by time zone among the delivery workers managed by the above delivery management group; Information on the number of delivery tasks accepted by delivery personnel managed by the above delivery management group by time zone, or Information on the time zone-specific ratings of delivery personnel managed by the above delivery management group A method of providing information, comprising at least one of:

10. In paragraph 1, The above first page, Information on the percentage of delivery assignments rejected by delivery agents managed by the above delivery management group among the above delivery assignments; Information on the number of deliveries completed within the above delivery quota, or Information on the number of deliveries in progress among the above delivery quota A method of providing information, comprising at least one of:

11. In paragraph 1, A step for checking details about a set of delivery agents managed by the above delivery management group; and A step of providing a second page containing details about the above set of delivery agents. A method of providing information, including:

12. In paragraph 11, Details regarding the above delivery set are: A method of providing information, including at least one of the following: the name of the delivery person, contact information, online status, delivery type, rating, or delivery performance history.

13. In paragraph 12, The above delivery work performance details are as follows: Information on the number of deliveries completed by the above delivery person; Information on the number of deliveries cancelled by the above delivery agent; Information on the number of deliveries rejected or ignored by the above delivery agent, or Information on the number of deliveries completed by the above delivery person during peak hours A method of providing information, comprising at least one of:

14. In paragraph 1, A method of providing information in which the delivery tasks assigned to the above delivery management group are determined based on the characteristics of the set of delivery personnel managed by the above delivery management group.

15. In paragraph 1, A method of providing information, wherein the above delivery quota is determined based on the delivery characteristics of at least one of the target regions or time zones corresponding to the above delivery management group.

16. In paragraph 15, A method of providing information, wherein the above delivery quota is determined based on the delivery demand and delivery agent supply in the target area and time zone corresponding to the above delivery management group.

17. In paragraph 1, An information providing method further comprising the step of transmitting a message to a delivery agent terminal of a delivery agent managed by the delivery management group.

18. In paragraph 17, The above first page further includes rating-related information of the above delivery management group, A method for providing information, wherein the message includes information related to the rating if the rating satisfies the set criteria.

19. In paragraph 1, Step of identifying a master group containing multiple delivery management groups; A step of checking information on the above multiple delivery management groups; and A step of providing a third page including information about the plurality of delivery management groups. A method of providing information, including:

20. In paragraph 19, Information about the above multiple delivery management groups is: The quota information set for each of the above multiple delivery management groups; and Information about the set of delivery agents managed by each of the above multiple delivery management groups. A method of providing information, including:

21. As an electronic device that provides information, A transceiver that transmits and receives information with other devices; and A processor that controls the transceiver, verifies a delivery management group, verifies delivery quota information set for the delivery management group, verifies information on a set of delivery agents managed by the delivery management group, and provides a first page including the delivery quota information and information on the set of delivery agents. An electronic device comprising:

22. As a non-transitory computer-readable storage medium, A medium configured to store computer-readable instructions, The above computer-readable instructions, when executed by a processor, cause the processor to: Steps to check the delivery management group; A step for checking the delivery quota information set for the above delivery management group; A step for checking information about a set of delivery personnel managed by the above delivery management group; and A step of providing a first page including the above delivery quota information and information about the above delivery source set. A non-transitory computer-readable storage medium for performing a method of providing information in an electronic device including:

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