Online health care system using RFID chip technology in the mentioned technical field

Abstract

The invention proposes an online health care consultation system using RFID chip technology as a diverse and comprehensive digital health Solution, aiming to provide many benefits to users in health management and medical consultation, providing an online environment for users to interact with doctors, consult and prescribe drug online and offline. This helps users access medical services conveniently and quickly, especially for those who live far away or cannot easily access traditional medical establishments. The system uses identification cards with RFID chips to identify and record the activities of subjects to ensure that subjects who have performed activities or are authorized to perform them will be responsible for those actions. This process is done through an application or website on a device that has the ability to read RFID tags in a simple and convenient way that will help users access the support of doctors or pharmacists at the pharmacy and receive medications safely and accurately.

Description

[0001] ONLINE HEALTH CARE SYSTEM USING RFID CHIP TECHNOLOGY

[0002] IN THE MENTIONED TECHNICAL FIELD

[0003] Online health care consultation system using RFID (Radio Frequency Identification) chip technology is a system that coordinates the functions of consulting, health care, electronic prescription, establishing health records including prescribing and selling drugs with the application of information technology in health care. This solution focuses on identifying and managing objects in patient health care activities, including but not all objects such as doctors, patients, hospitals, pharmacies, drug sellers (pharmacists, pharmacy intermediates, drug sales staff), testing units and technicians. This system provides important functions such as health consultation, prescription, testing, electronic prescription (online and offline). By this system, the subjects establish data through the identification system by chip cards using RFID technology to confirm accurately the counseling, prescribing care, buying, selling, exchanging and trading drugs. With this solution, the important point is to determine who consulted, examined and prescribed the drug, who sold the drug, if the drug is still expired, and if the drug is on the list of drugs managed by the Ministry of Health (pharmacological toxicity, drug group A, B or C) and the drug buyer will always know who is transporting (delivering) the drug so that the drug reaches the patient with the exact type and quantity of drug prescribed by the doctor. Through this system, drug sales, drug exchanges and transactions are extremely transparent... thereby improving management efficiency through increased security, safety and cost reduction.

[0004] TECHNICAL STATUS OF THE INVENTION

[0005] In a period of rapid development of information technology, the application of science and technology to life, production and business activities is an inevitable trend. Therefore, current drug trading in Vietnam is also affected by the following technological trends in drug trading activities in the world and in Vietnam:

[0006] In the world: The activities of selling drugs and advising patients on their use at drug retail establishments play an important role in health care for people in the community. However, selling drugs and consulting on drug use, if not done correctly, can directly affect the patient's health. Therefore, studying the consulting and dispensing of drug sellers in retail establishments will help to find out the remaining problems, from there, it is possible to give appropriate solutions to improve service quality at drug retail establishments.

[0007] There have been many studies conducted in many countries to evaluate the actual drug selling activities of sellers at drug retail establishments. Through data collected by research, in most countries around the world, the drug abuse and irrational use is becoming more and more common in both developed and developing countries. In the UK, 58% of drug retailers sell Paracetamol to customers in more than the prescribed dose, and 98% of establishments sell Paracetamol along with paracetamol-containing cold and flu drugs without giving any questions to buyers or giving them advice (According to Molloy Pl, Chambers R2, Cork T 2016. In other countries such as the United States or New Zealand, there is an increase in Paracetamol consumption. Overuse of antibiotics has become a serious problem globally. Even in Europe, where antibiotics are not allowed in pharmacies, the patients can still buy and use antibiotics without a prescription. Some countries in Europe are using three times more antibiotics per capita than other countries. [According to WHO The World Medicines Situation Report, Geneva: WHO]. In Kenya, 52% of sellers sell antibiotics to customers without a prescription, and half of them admit that they agree to sell antibiotics to customers under the demand of customers [According to Dishon Muloi, and many authors, "A cross-sectional survey of practices and knowledge among antibiotic retailers in Nairobi, Kenya"_2019]. In Southern India, the prevalence of antibiotic use is 22%. [Anandhasayanam Aravamuthan, WHO: "Assessment of current prescribing practices using WHO core drug use and complementary indicators in selected rural community pharmacies in Southern India_2016]. In addition, drugs for chronic diseases are also being used at a higher rate outside of hospitals and are expected to increase significantly if drugs are available to buyers. Many studies have been carried out to evaluate the actual drug dispensation of the sellers at drug retail establishments. The basis of assessment is implemented through the patient care index of the World Health Organization (WHO) (Patient Care Indicators). According to the results of a study conducted in Ethiopia in 2019, the rate of drugs with proper labeling is 22.7%. [According to Desalegn Birara Mamo, Belete Kassa Alemu (2020), "Rational Drug-Use Evaluation Based on World Health Organization Core Drug-Use Indicators in a Tertiary Referral Hospital, Northeast Ethiopia: A Cross-Sectional Study"] This rate is also similar to results of studies conducted in other countries such as India (18.5%), Ghana (26.0%), ... at a low level. The rate of patients who know information about dosage, frequency of use, method of use, and effects of the drug also varies between countries, but is all high (>80%). The percentage of patients who received information about the side effects of the drug was still low.

[0008] In Viet Nam: Due to convenience as well as their habits, people tend to go to drug retail establishments to buy over-the-counter drugs for self-treatment instead of going to the hospital or seeing a doctor for examination, advice and specific prescriptions. Therefore, drug retailers have an important role in and responsibility for consulting, dispensing and guiding drug use. Many studies have been conducted to evaluate the actual drug selling activities of drug sellers at drug retail establishments in different localities across the country. The results of these studies show that in many places, drug sellers have not yet fully exploited information about drug users as well as given specific advice and instructions for drug users. 26.7% - 90% of buyers were asked by drug sellers about drug users, especially, in a study conducted in Thanh Hoa province in 2014, this rate was only 6.5%. [Bui Hong Thuy, Evaluation of the operation of pharmacies meeting GPP principles and standards (Good Pharmacy Practice) in Thanh Hoa city, Thanh Hoa province in 2012, Hanoi University of Pharmacy_2014] the rate of buyers with exploited information about disease symptoms also varies between localities, from 33% - 100%. The buyers are mainly advised by drug sellers about dosage, frequency of use and time of use. However, information related to treatment time or undesirable effects and handling method is ignored by many sellers (30%).

[0009] Studies have also been conducted to survey the current situation of drug dispensary at drug retail establishments, reflecting the inadequate dispensary of drugs. Abuse in the sale of antibiotics and other prescription drugs occurs in many places across the country. According to a survey conducted at a number of drug retail establishments in Hanoi city in 2016, of the drugs sold, 37% of prescription drugs were sold to customers but only 5.2% were sold when the customer had a prescription. Prescription drugs sold are mainly antibiotics (9.7%), corticosteroids (7.3%), and cardiovascular drugs (2.7%). [Tran Thi Phuong, Survey on the current status of drug sales at a number of drug retail establishments meeting GPP standards in Hanoi in 2016 Hanoi University of Pharmacy_2016] Another study in Dong Nai province in 2014 showed that the rate of sellers improperly implementing regulations on selling non-prescription drugs for simple diseases was more than 60%.

[0010] Thus, in recent years, in Vietnam as well as around the world, there have been many studies to reflect the current situation of selling drugs and consulting on drug use at pharmacies meeting GPP standards. Studies have shown that, at present, the implementation of GPP in drug retail establishments still has many shortcomings, it may be that drug sellers are not aware of the importance of applying GPP standards in the process of selling drugs as well as the lax management of authorities at all levels.

[0011] In addition, Vietnam is facing a serious shortage in the number of doctors, especially in the context of the quite low ratio of 8.6 doctors / 10,000 people compared to the world. Meanwhile, the average ratio in the world is 30 doctors / 10,000 people. This problem is especially in rural and mountainous areas, causing overcrowding patients at hospitals and medical establishments. Investment in the number of doctors to increase the ratio of doctors per capita is not feasible when Al doctors are developing in the world.

[0012] It has caused many impacts on people's health, including the understanding of health care and the drug abuse due to self-medication, in addition, the low ratio of doctors leads to overload in the treatment and prescription system, the health system is not attractive enough to attract and retain doctors in Vietnam, reducing the attractiveness of the medical industry and causing a geographical imbalance in the distribution of doctors, which leads to a number of consequences such as: People lack knowledge about health care and the right to know about diseases, leading to self-treatment or searching for unreliable information; incorrect medical advice, leading to drug abuse and improper self-medication, the absence of prompt medical intervention leads to an increase in deaths from treatable or controllable diseases. Currently, selling drugs with unclear source has become a serious problem that negatively affects public health. The spread of counterfeit drugs and substandard drugs on the market causes alarming consequences. The sale of counterfeit and substandard drugs is still common in Vietnam. Counterfeit medicinal products not only lack therapeutic effectiveness but can also endanger users' health. This is partly due to inadequate and ineffective management and control in the process of drug production, distribution and sales. However, there is still no effective solution for proving the standard drug to patients for selection.

[0013] Accessing and using drugs with unclear source threatens the user's health. Counterfeit or substandard drugs do not guarantee effective treatment and can cause serious side effects. The users cannot trust the quality and safety of these drugs.

[0014] Besides, selling non-prescription drugs leads to people's self-medication and selftreatment, causing many risks to society. This problem requires strong intervention from the government, health regulators and also the pharmaceutical industry. It is necessary to have strict policies and regulations to control the origin and quality of drugs, ensuring that only drugs manufactured and distributed in accordance with regulations are allowed to circulate in the market. The sale of drugs according to a doctor's prescription is required to ensure that users use the correct type, correct dose, and under control. Selfdiagnosis of diseases, incorrect dosages or unsafe drug interactions can lead to users having bad health conditions and causing financial waste.

[0015] Furthermore, selling non-prescription drugs also creates opportunities for illegal drug sales and abuse of habit-forming drugs. This has a negative impact on society, causing drug addiction and misuse of drugs.

[0016] This problem requires strong intervention from the government, health regulators and also the pharmaceutical industry. It is necessary to have strict policies and regulations to control the origin and quality of drugs, ensuring that only drugs manufactured and distributed in accordance with regulations are allowed to circulate in the market. At the same time, the sale of drugs according to a doctor's prescription is required to ensure that users use the drug correctly.

[0017] In Vietnam, according to GPP pharmacy practice standards, drug retailing is a professional activity of a drug retailer, including the supply and retail of drugs directly to drug users accompanied by giving advice and instructions on safe and effective use of drugs for users.

[0018] Drug sales activities at drug retail establishments need to comply with the following steps:

[0019] - The seller asks the buyer questions related to diseases, and drugs;

[0020] - The retailer advises the buyer on drug selection, how to use the drug, and gives verbal instructions on how to use the drug. In case there is no accompanying prescription, the Retailer must provide additional instructions for use of the drug by handwriting or typing and printing and attaching instructions to the packaging.

[0021] - Retailers provide appropriate drugs, check and compare the prescriptions of sold drugs in terms of drug label, sense of quality, quantity, and type of drug.

[0022] - Drugs are listed at the prescribed drug price and are not sold at a higher price than the listed price.

[0023] The basic steps in drug sales regulated in Vietnam are similar to a number of other processes regulated in other countries around the world, all aimed at meeting basic requirements stated in GPP standards.

[0024] With the above analysis, some advantages and limitations of trading unclearsource and non-prescription drugs will be stated as follows:

[0025] Some strong points

[0026] - Convenient and easy to access: Buying unclear-source and non-prescription drugs can allow users to access and buy drugs easily, without having to visit a doctor or pharmacy. This can be beneficial for those who need urgent drug or live in remote areas where there are not enough medical services.

[0027] - Save time and costs: Omission of the process of learning and consulting from a doctor, buying non- prescription drugs can help users save time and travel costs, medical examination and medical consultation costs.

[0028] Some weaknesses

[0029] - Health risks: The use of unclear-source and non-prescription drugs creates high health risks. Counterfeit, substandard, or ill-suited medications can have serious side effects or be ineffective.

[0030] - Self-diagnosis and self-medication: Buying non-prescription drugs leads to the risk of self-diagnosis and improper use of drugs. This can cause self-medication and self-treatment, causing financial waste and adverse effects on users’ health.

[0031] - Illegality and abuse of habit-forming drugs: The sale of non- prescription drugs facilitates illegal drug trading and abuse of habit-forming drugs. This causes negative impacts on society and community health.

[0032] - Lack of control and management: With the absence of strict regulation and control, the sale of unclear-source and non-prescription drugs easily leads to the circulation of unsafe and substandard drugs in the market.

[0033] - To address these weaknesses, there is a need for collaboration between governments, health regulators and the pharmaceutical industry to put in place strict policies and regulations, strengthen control and traceability of drugs, and increase medical advice and education for users on the safe and correct use of drugs.

[0034] TECHNICAL NATURE OF THE INVENTION The online healthcare consultation system using RFID chip technology according to this invention will identify and indicate participants in the system such as: doctors, patients, hospitals, pharmacies, partner units (testing, healthcare consulting, transportation, payment), etc. all of these objects will be identified by close contact of RFID chip tags. Thereby, they (the aforementioned subjects) will be responsible in the system for their role to improve the effectiveness of treatment, care, monitoring and sales of drugs. The system according to this invention provides important functions such as consultation, care, treatment or purchasing drug (online or offline) with the type, quantity, and quality of the drug, according to the prescription prescribed by the doctor in accordance with regulations on drug management in Vietnam (Circular 04 / 2022 / TT- BYT providing regulations on prescribing drugs in electronic form and Circular 08 / 2022 / TT-BYT on Medicines and functional foods to be stamped with Traceability label).

[0035] The identification system consists of an ISO 14443 -compliant RFID chip card, each with a non-duplicated and unique UID identifier. This identification RFID chip card is issued by the system to system participants such as: doctors, pharmacies including pharmacists managing or selling drugs, transportation units, payment units, testing units and patients... as soon as they register successfully.

[0036] The card is interfaced with a phone with a chip that reads data through 13.56 Mhz radio waves. After correctly identifying the object in the process, the system will confirm the participant in the system through the identification card.

[0037] Objectives of system:

[0038] The online health care consultation system through the RFID chip card identification system has the following goals:

[0039] (1) Settlement of lack of doctors

[0040] - The goal of the system is to bring convenience and ease in online medical examination and treatment to people. By creating an online medical examination and treatment system, this system will conveniently connect doctors and patients, helping them meet each other without having to travel to a traditional clinic.

[0041] - An important part of authenticating and securing information is the solution using RFID chips. By providing identification cards integrated with RFID chips, the system ensures that every communication and decision of the doctor is authenticated and secure. This identification card is issued to doctors when they previously registered, and it helps determine the doctor's identity and authority during die online medical examination and treatment process.

[0042] - The identity card is both a payment card and a user's health monitoring book

[0043] - With an online medical examination and treatment system and authentication via RFID chip, this system creates a safe and reliable environment for doctors and patients to communicate and make health care decisions. This solution helps save time, reduce travel difficulties and create favorable conditions for people to access quality medical services quickly and easily. The system helps the government save resources on training doctors and through this system, the collected data will help develop an artificial intelligence platform for the medical industry.

[0044] - In addition, the health care of each member (user / user) in the system will help each user himself to be able to update information, monitor the health status of yourself and your loved ones through this RFID chip card simply and update the data in real time.

[0045] (2) Settlement of counterfeit and substandard drugs

[0046] - This system helps solve the problem of counterfeit and substandard drugs by attaching an identification chip on each drug box. Each pharmacy store will be issued an RFID chip identification card to identify the person responsible for this prescription and medicinal product.

[0047] - By attaching an identification chip on the drug box, the system creates a detailed and reliable tracking system to track the delivery of the drug from the manufacturer to the consumer. Every time a box of drug is sold, information about that drug box is recorded and linked to the ID card of the drug store.

[0048] - Thanks to the attached RFID identification chip, this system is capable of tracking the circulation of the drug, from the manufacturer to the pharmacy store and finally to the end user who is the patient or drug purchaser. If any problem with the quality or origin of the drug is detected, the system can point out the person in charge and and take corresponding measures.

[0049] - Thereby, the invention-based system plays an important role in preventing and minimizing the circulation of counterfeit and substandard drugs on the market. This helps ensure that end users receive safe and reliable medicinal products for their health.

[0050] - Thus, the invention-based solution will ensure the quality and safety of the drug: The most important goal is to ensure that only drugs that are reliable and meet quality and safety standards are distributed on the market. Traceability of drug origins through electronic stamps and identification processes for components in the drug supply chain will help prevent the appearance of counterfeit drugs and ensure product quality.

[0051] - Ensure effective management and control: The goal is to create an effective drug management system that is capable of controlling the sale of prescription drugs. Thereby, patients can only buy drug with a prescription from a doctor, to ensure that the drug is used properly and according to the instructions of medical experts. Enhance medical consultation and education: The goal is to provide accurate information and advice about health and drug to users. This may include providing detailed information about medications, side effects, drug interactions and instructions for use. In addition, it is necessary to increase education about the importance of using drugs as prescribed by the doctor and limit arbitrarily using drugs. Detect and handle violations: The goal is to create mechanisms to detect and handle violations in the illegal sale of drugs. Health management agencies need to be able to inspect and handle violations of regulations on drug sales and apply appropriate sanctions to ensure compliance with the law and ensure user safety.

[0052] (3) Electronic prescribing helps develop Al (Artificial Intelligence) in the healthcare industry and prevent health insurance fraud.

[0053] - Electronic prescribing plays an important role in solving many difficult problems in the medical field. Here are two key issues improved by e-prescribing:

[0054] - Improving health of all people and developing artificial intelligence: E- prescribing allows the integration of health data on cards, creating an important system for developing artificial intelligence in the medical industry. Thanks to complete and accurate health data, artificial intelligence systems can analyze and provide better diagnostic and treatment solutions. This helps improve the quality of health care and benefits the community.

[0055] - Managing fraud in health insurance: E-prescribing helps monitor and manage health insurance fraud, such as the creation of fake medical records and fake prescriptions to profit from health insurance funds. By using RFID chip cards for health management, the regulatory and insurance agencies can check and verify information accurately and efficiently. This helps prevent false prescribing and other fraudulent practices, ensures that health insurance funds are used for the right purposes, and protects the health of the entire population.

[0056] In short, the goal of the solution is to create a safe and reliable environment for drug users, at the same time, minimize health risks and negative effects of using unclear source and non-prescription drugs. Drug management is a top priority so that drugs (special goods affecting human health) are used exactly for their intended purpose.

[0057] Novelty of the system

[0058] Solutions for online healthcare consultation, electronic prescription and electronic health record establishment include: Consensus models, RFID and Al offer some special features and great potential as follows:

[0059] Consensus Model: Using a consensus model in the drug management system, selling prescription drugs online brings novelty in building unity and consensus among related parties, including doctors, patients, pharmacies, drug sellers and other medical units. This facilitates close collaboration, effective communication and a smooth workflow in medication administration.

[0060] RFID (Radio-Frequency Identification): Using RFID technology in drug management helps to trace the origin and closely track each drug product. The use of electronic stamps and RFID readers helps to accurately identify drug information, from the production process, transportation to the sales process. This ensures transparency, accuracy and rapid traceability in drug control and administration. Artificial Intelligence (Al): Applying artificial intelligence in the online health care consultation system through identification with RFID technology brings the ability to process large data and analyze information during patient care, monitoring, and medication management. Al can assist in health consultations, provide recommendations on prescribing and testing, and detect automated patterns of violations and risks in the drug sales process. This improves the decision-making ability, efficiency and accuracy of the medication management system. Specifically, Al will help doctors make better decisions in treatment, compare and get accurate results due to large samples.

[0061] Thus, the combination of consensus model, RFID and Al in the Online Healthcare Consulting System brings novelty in drug management and traceability, increase transparency, reliability and efficiency in the drug sales process, while improving the safety and quality of medical services from consulting care to updating patient health status and drug-related activities.

[0062] Creativity of the system

[0063] The solution for online healthcare consultation, electronic prescription and electronic health record establishment by RFID technology has some outstanding features as follows:

[0064] Combined technology: This system, through identification using RFID technology, takes advantage of three main technologies: consensus model, RFID and artificial intelligence. This combination creates an advanced and unique system, exploiting the maximum benefits of each technology to meet the requirements of people's health care and modem drug management.

[0065] Traceability and tracking: RFID technology allows traceability of drugs from the production process to the sale process. This helps to ensure transparency and accuracy of the origin, provenance and history of each medicinal product

[0066] Smart consulting and management: Artificial intelligence (Al) in the online health care consultation system through identification with RFID technology provides health consulting capabilities, make prescription and test recommendations based on medical data and information. Best drug management when coordinating drugs when doing business with the principle of “first in, first out” helps to make the best use of medicinal ingredients. This helps optimize the process of consulting and caring for people's health, managing drugs, and ensuring the quality and effectiveness of treatment.

[0067] Enhancement of safety and quality: The online health care consultation system through identification with RFID technology helps prevent the use of counterfeit and substandard drugs by authenticating the origin and sales process of prescription drugs. This enhances safety and ensures that users only have access to genuine and medically regulated drugs. Flexibility and convenience: Online healthcare consultation system through identification with RFID technology brings flexibility and convenience to users. Being able to buy prescription drugs online or offline, along with the ability to access information and health advice through the system, helps save time and meets user needs effectively.

[0068] Technology application:

[0069] Technology in the Online Healthcare Consulting System solution uses RFID chip technology, including consensus model, RFID and artificial intelligence (Al), which are advanced technologies widely used and accurately applied in the field of people's health care and drug and medical management.

[0070] The consensus model is a common management and working method based on consensus and consensus among related parties. RFID is a widely used technology for traceability and tracking of goods. Artificial intelligence is the field of developing intelligent systems capable of self-learning and processing information.

[0071] The combination of these technologies in the Online Health Care Consulting System through identification with RFID technology creates a system of people's health care and smart drug management, traceability and provides health advice. However, to ensure smooth operation of technology, it must have proper investment and deployment of technology, ensure stable system, secure data and train users to understand the technology and usage process.

[0072] Applicability / practicality:

[0073] Traceability of drug origin: The online health care consultation system through identification with RFID technology allows traceability of the origin of each medicinal product from the production process to the sales process. Users and related parties can determine the origin, manufacturer information, ingredients, manufacturing date and expiration date of the drug. This helps to ensure transparency and quality of drugs.

[0074] Health consultation and prescription: An online healthcare consultation system through RFID technology uses artificial intelligence (Al) to provide health advice and prescribe prescriptions. Based on the user's medical information and data (which they have continuously self-monitored and updated), the system can make recommendations for appropriate medication use and prescribing. This enhances accuracy and efficiency in treatment and medication use.

[0075] Tests and results management: Online health care consultation system through identification with RFID technology supports the medical testing process and management of testing results. The system can record and track users' test results, provide assessments and recommendations related to health and drug use.

[0076] Online or offline purchase of prescription drugs: Online healthcare consultation system through RFID technology identification allows users to buy prescription drugs online or offline. Users can search, select and order medications according to their doctor's prescription through an easy-to-use and convenient interface. This helps prevent the purchase of drugs of incorrect origin and prescription, ensuring safety and quality for users.

[0077] Management of drug information and history: The online health care consultation system uses RFID technology to store information and medication history of users, helping users easily track and manage medication use. This helps ensure compliance with the correct dosage and duration of medication use, while also providing useful information for doctors and healthcare administrators.

[0078] Management of compliance levels of pharmacies and drugstores: Synchronously manage drug suppliers and pharmacies nationwide according to industry standards and regulations, such as GPP pharmacy standards and good pharmacy practices.

[0079] Applications outside of Vietnam:

[0080] The online health care consultation system through identification with RFID technology can be widely applied in other countries around the world. The issue of people's health care and drug management and safety in the health sector is a global issue and is of special concern because it brings the following benefits:

[0081] Traceability of drug origin: Regulations and requirements on drug traceability are being applied in many countries around the world. The online healthcare consultation system through identification with RFID technology is capable of meeting these regulations and helping people's health care and medication management in a transparent and accurate way.

[0082] Health consultation and smart prescription: The health consultation and prescription feature through artificial intelligence (Al) of the online health care consultation system through identification with RFID technology can be customized and applied to many countries. This-helps provide better medical services and enhance the quality of health care for people.

[0083] Prevention and control of counterfeit drugs: The problem of counterfeit drugs does not exist only in a few countries but is a global problem. The online health care consultation system, through identification using RFID technology, is capable of authenticating the origin and tracing drug history, helping to prevent the circulation and use of counterfeit drugs on a wider scale.

[0084] Management of drug information and history: Storing and managing user information and medication history is an important requirement in the healthcare industry. The online health care consulting system through identification by RFID technology can provide a convenient and secure drug information management system, help enhance the quality of health care and effective medication management.

[0085] However, when applying the online health care consultation system through RFID technology identification in other countries around the world, it is necessary to consider and comply with each country's respective regulations, standards and legal frameworks to ensure the appropriateness and effectiveness of the system.

[0086] Marketability:

[0087] This solution has great commercial viability with the following potentials:

[0088] Big market: The field of people's health care and drug and medical management is a very large market globally. In 2022, the revenue of the western drug market in Vietnam will be 7 to 8 billion USD, compared to countries around the world that are only estimated at around 1% of western drug sales. Given the number of users and related parties involved in the use of drugs, this system according to the present invention can meet the needs of many customers and provides solutions for healthcare organizations, hospitals, pharmacies and medical service providers.

[0089] Meeting safety and quality needs: With the increase in counterfeit drugs and misuse of drugs, there is a huge demand for solutions such as this system according to the invention to ensure safety and quality for users. There will be a need for healthcare organizations and consumers to use technologies and management systems such as this one under the invention for drug traceability and authenticity assurance.

[0090] International expansion potential: The problem of drug regulation and healthcare is a common problem globally, not just in a particular country. This system has the potential to expand to international markets, providing solutions for healthcare organizations and consumers in many different countries. Adaptation and compliance with relevant regulations and norms will be an important factor in international expansion.

[0091] Integration and compatibility: This system according to the invention can be integrated and compatible with existing medical management systems, including hospital management systems, electronic medical records and other medical information systems. This facilitates the deployment and integration of this system into the existing medical environment, helping to optimize the process of people's health care and medication management, thereby improving work efficiency.

[0092] BRIEF DESCRIPTION OF THE FIGURES

[0093] Figure 1 illustrates the online health care consultation system using RFID chip technology

[0094] Figure 2 illustrates the account opening process for users

[0095] Figure 3 illustrates the payment process (Process 200)

[0096] Figure 4 illustrates the Online medical examination and treatment process (Process 300)

[0097] Figure 5 illustrates the process of buying prescription drugs online (Process 400A)

[0098] Figure 6 illustrates the process of buying prescription drugs at the pharmacy (Offline) (Process 400B)

[0099] Figure 7 illustrates the appointment scheduling process (Process 500)

[0100] Figure 8 illustrates the test process (Process 600)

[0101] Figure 9 illustrates the treatment process (Process 700).

[0102] Figure 10 illustrates the patient health data update process (Process 800)

[0103] Figure 11 illustrates the authentication process (Process 900)

[0104] DETAILED DESCRIPTION OF THE INVENTION

[0105] The invention will be described in detail according to the implementation system based on the diagrams or models and processes attached below, with detailed descriptions of the invention as follows:

[0106] (1) Online health care consultation system using RFID chip technology

[0107] Basically, the system according to this invention is understood and applied in both online and offline methods, at the pharmacy, at the hospital or at the patient's home (offline). According to this system, technology uses RFID identification cards to identify objects participating in the system according to Figure 1 including: doctors, patients, hospitals, pharmacies, testing centers, carers and partners such as health consulting, payment, transportation...

[0108] - This system has participants who must be identified through an ID card (opened an account and activated according to the process below Figure 2) and know each other through this ID card through close contact.

[0109] - RFID identification cards to authenticate the identities of parties during the process of selling drug and medical examination and treatment. RFID identification tags are devices inserted on the doctor's card, pharmacist or patient's medical book / card and on the drug bottle (can be an identification chip on the drug bottle, drug box, drug box or a whole batch of drugs produced in 1 shift). These tags contain a unique ID number that is read via radio waves from RFID readers.

[0110] As described in Figure 1, we see that after establishing (creating) data through the RFID chip card identification system, subjects will perform activities such as: Health consultation, appointment scheduling, treatment prescription, testing, drug prescription, drug purchase (online or offline) and delivery. Below introduces the groups of objects participating in the system, the data groups and the system's function groups (from function 200 to function 900) are presented specifically as follows:

[0111] Group of Participants in the System:

[0112] Doctor (110):

[0113] Doctors (target group 110) are people who work in the medical field, are recognized by law and have practicing degrees. Doctors can operate in three different environments:

[0114] - Online doctor (110A): This is an online operating environment where doctors can advise and examine and treat patients through online communication and media platforms. Doctors use technology to connect and interact with patients remotely, make diagnoses, prescribe electronically, and provide treatment guidance. - Doctor at medical establishments (11 OB): This is the operating environment in medical establishments such as hospitals, clinics, health care centers, and other medical establishments. Doctors receive and examine patients directly at this location, using medical equipment and technology to provide diagnosis and treatment for patients.

[0115] - Door-to-door doctor (1 IOC): This is the operating environment at the patient's residence. Doctors travel to patients' homes to conduct medical examinations and provide medical services. Operating at home makes it convenient for cases where medical care is needed directly at home or it is difficult to travel to a medical establishment.

[0116] With these three environments, Doctors have the ability to provide diverse and flexible medical care, tailored to the needs and conditions of each patient.

[0117] Patients (120):

[0118] Patients (target group of 120) are a group of people who need to access and interact with doctors and experts in the healthcare field. There are three main patient populations:

[0119] - Online patient ( 120A): This is a group of patients who need medical and health advice through an online platform. Patients can interact with doctors and experts in the healthcare field through the phone application (App) or website, to receive remote consultation, diagnosis, and treatment instructions.

[0120] - Patients coming for treatment at medical establishments (120B): This is a group of patients who come to medical establishments such as hospitals, clinics, and health care centers to receive direct medical care. They participate in the medical process and receive services and treatment from doctors and medical staff at this location.

[0121] - Patient requests medical examination and treatment at home (120C): This is a group of patients who request doctors and specialists to come to their homes to conduct examination and treatment. This meets the needs of patients who have difficulty traveling to medical establishments or need medical care at home due to health factors or personal characteristics.

[0122] These patient populations are classified based on their access needs and types of interaction with doctors and professionals within the healthcare system.

[0123] Hospitals (130)

[0124] Hospitals (subject group 130) are offline medical care facilities and are members of the system of this invention. Hospitals play an important role in receiving and providing direct medical care to patients. This is where patients come to be examined, diagnosed, and treated for diseases and health problems. Hospitals in the system of the present invention have the role of providing high quality medical services and complying with medical procedures and regulations. They provide diagnosis, prescribe medication, perform treatments, perform surgery, and provide other support services such as diagnostic imaging, testing, and specialist consultation. The hospital in the system of this invention ensures the safe and secure recording and storage of patient health data, helping to provide comprehensive and continuous care.

[0125] Pharmacy (140)

[0126] Pharmacies (target group 140) are establishments that sell drugs and provide medical products. Pharmacies within the system of this invention are important partners in meeting patient needs for drugs and related medical products.

[0127] The pharmacy is linked to the system of the present invention to receive and process orders from patients. They have the ability to supply prescription drugs that have been prescribed by a doctor or medical professional via an electronic prescribing system. The pharmacy in the system of this invention ensures the accuracy and safety of drugs, and helps ensure the origin and quality of medical products.

[0128] Through the system of this invention, patients can buy drugs from a pharmacy directly or through online drug purchasing, and at the same time receive information related to the drug such as dosage, usage and side effects. The pharmacy in the system plays an important role in ensuring convenience, quality and safety for patients when using drugs.

[0129] Testing Centers (150)

[0130] Testing centers (subject group 150) in the system of this invention are units specializing in performing medical testing services. These testing centers are partners of the system and operate under the direction and supervision of a Doctor.

[0131] Testing centers in this system perform different types of tests, from blood tests, urine tests, biochemical tests to genetic tests. Test results given by the testing center are stored and managed using a digital system, helping doctors and patients easily access and share test result information.

[0132] Using test results through a digital system helps increase accuracy, uniformity and save time in diagnosing and monitoring patient health conditions. Digital test results can also be linked and displayed in the patient's electronic health record, increasing the likelihood of accurate diagnosis and appropriate treatment decisions.

[0133] Caregivers (170)

[0134] Caregivers 170 in the invention system are people responsible for monitoring and providing information about the health of people who are not able to declare their health status directly to a doctor. This is especially useful for people with memory problems or those who cannot provide details about their health status on their own. Caregivers (subject group 170) can be relatives, supervisors, or people authorized to monitor and provide health information to doctors. They are responsible for recording information about the patient's health progress and placing it in the health record. Through health records, doctors will have sufficient data to diagnose, treat and make appropriate prescriptions.

[0135] With support from caregivers 170, physicians can gain a comprehensive view of a patient's health status and make the best care decisions. This helps improve the quality of medical services and ensures that patients receive the best care based on accurate and reliable information.

[0136] Payment Units (180):

[0137] Payment units (object group 180) in the invention system are parties participating in the payment function throughout the system. The identification card issued to patients not only serves as a tool to authenticate and retrieve health information, but is also used as a means of payment. This is a new point and protection request in this invention. The card owned by the above subjects will have more than an identifying value for the participant in the system, it will also carry the health information of the card owner and be able to make payments in the system.

[0138] With the identification card, users can make payments for medical services, purchase drugs and related expenses in the system. This simplifies the payment process, eliminates the use of cash, and increases user safety and convenience.

[0139] Using identification cards as payment cards also helps record and manage data related to payment transactions. This creates a clear and transparent record of payments and finances within the system, while also providing convenience and time savings to users when transacting in the medical field.

[0140] Payment unit 180 in this invention system plays an important role in ensuring a convenient, safe and efficient payment process for users, at the same time, it provides the ability to manage data and record information about financial transactions in the medical field.

[0141] Partners (190)

[0142] Partners (target group 190) in the invention system are parties involved in the supply chain for the solution. These partners may include food outlets, restaurants, cafes, fitness venues, transporters and other health consultants.

[0143] These partners play an important role in supporting users in maintaining and improving their health. For example, food stores and restaurants can provide healthy food and dishes that suit users' nutritional needs. Fitness venues and other health consultants can provide exercise services, fitness advice and general health care. Through cooperation with partners, this invention's system brings diverse benefits to users. Users can find health-related locations and services easily and conveniently through the system. At the same time, integrating information and data from these partners helps provide rich and multi-dimensional information for users to manage and improve their health.

[0144] The system partners 190 of the present invention are parties that participate in the supply chain and provide health and healthcare related services to users of the system solution. Collaboration with these partners helps deliver diverse benefits and enhance users' experience in maintaining and improving their health.

[0145] System Data Group (160):

[0146] Server (161)

[0147] The server (subject group number 161) in the system of this invention is where the data of the entire system is stored. To ensure information security and confidentiality, the solution system uses trusted service providers such as Amazon and Microsoft to store data on cloud servers.

[0148] Service providers such as Amazon Web Services (AWS) and Microsoft Azure provide high security and privacy standards to protect the data of the systems of this invention. This includes applying physical and logical security measures, protecting data on the network and providing anti-intrusion mechanisms and protecting data from external threats.

[0149] Storing data on safe and secure cloud services helps ensure that user information and health records are protected and only people with access rights (admins) are allowed to access the data.

[0150] Website (162):

[0151] The website (number 162) in the invention system is the online environment that objects in the system use to interact and access functions and services of this invention system. This is an online interface provided through a web browser or mobile application.

[0152] On website 162, subjects such as doctors, nutritionists, pharmacies and patients as well as other partners can carry out activities such as registering, logging in to the system, updating health information, creating and managing electronic health records, interacting with doctors and nutritionists through online consultations, requesting medical examination and treatment, prescribing electronic drugs, buying drugs online, evaluating and proposing KPIs (work performance indicators) and making hospital fee payments. Website 162 provides an easy-to-use, interactive and intuitive interface, helping subjects in the system of this invention to access and use services and functions conveniently and flexibly.

[0153] Application (Application on smartphone) (163)

[0154] App or smartphone application (number 163) is a mobile application developed within the invention system to provide subjects with a convenient tool for interaction and authentication via RFID identification tag 164.

[0155] With the App on smartphones, subjects such as doctors, nutritionists and caregivers can use their mobile phones to access the system of this invention. By logging into the application with identification card 164, subjects can perform transactions such as entering data into a patient's health record or viewing a doctor's orders and treatment recommendations.

[0156] The 163 smartphone app provides a friendly and easy-to-use interface on mobile phones, allowing subjects to access and manage health information conveniently and securely.

[0157] RFID identification cards (164)

[0158] The identification card (number 164) is an RFID chip card that complies with ISO 14443 standard. This card is issued to all subjects in the system to prosecute their responsibilities in important activities. Each activity in the system requires authentication through identification cards to ensure the accuracy and reliability of data and transactions. Identification cards play an important role in identifying and linking personal data to each object in the system.

[0159] Health records (165)

[0160] Health record (number 165) is a collection of data collected from many different sources in the data system of this invention, including doctor's orders, or data from health consultants or can self-update patient records to the data system of this invention.

[0161] - Records representing physician orders related to prescriptions, tests, and treatments (numbered 165 A). This information is recorded and stored in health records to help monitor treatment progress and ensure the accuracy and reliability of medical orders.

[0162] - Data or records representing advice and recommendations of experts in the field of health care (number 165B). These consultations may include advice on nutrition, lifestyle and preventative measures. Theyare recorded in the health record so that the user and doctor can refer to it later.

[0163] - Profile updates data from users about health status, diet and daily activities (number 165C). Users or representatives can enter this information into the system to provide additional data to the Al system and doctors during diagnosis and treatment. This information provides an overview of the user's health and supports effective diagnosis and treatment decisions.

[0164] Patient portal (166)

[0165] Patient portal (number 166) is the portal that allows patients to enter data into the system. Data inclusion methods include:

[0166] - Patients or users submit data via mobile application (App) (number 166A): Patients can use the provided phone application to record information about their health status, update data, and perform other health-related tasks.

[0167] - Patients or users submit data via the website (number 166B). Patients can access the system's website and enter health information, update data, and perform other health-related tasks through the website interface.

[0168] - Patients or users submit data via call or text message (number 166C). Patients can send their health information via phone call or text message to the system to update data and perform health-related tasks.

[0169] Thus, this patient portal (166) provides many flexible methods for patients to easily and conveniently enter data into the system according to personal preferences and conveniences.

[0170] Doctor portal (167)

[0171] Doctor portal 167 is a place for interaction between doctors and patients. This portal provides two interaction channels:

[0172] - Website channel (number 167A): Doctors can access the doctor portal through the Web to interact with patients. The website channel provides a uniform interface and similar features to the mobile app, helping doctors perform healthcare-related tasks and consult with patients online.

[0173] - Mobile application (App) channel (number 167B): Doctors can use a special mobile application developed for the doctor portal to interact with patients. This channel provides a mobile-optimized interface and convenient features so doctors can perform tasks and interact with patients with ease and flexibility.

[0174] Both of these interactive channels in doctor portal 167 help doctors and patients communicate, exchange information, and perform health care-related activities conveniently and effectively.

[0175] Partner portal (168)

[0176] The partner portal (number 168) in the system of the present invention is a place to communicate and interact with partners related to the operation of the system. Each partner is also identified through an identification card, ensuring security and authenticity during the process of exchanging information and carrying out cooperative activities.

[0177] Partner Portal 168 provides a secure and trusted environment for partners to access and interact with the invention system. Interactive activities may include exchanging data, sharing information, or performing specific tasks related to healthcare and data management.

[0178] Partner portal 168 is designed to facilitate collaboration and communication between the invention system and partners, thereby improving the efficiency and flexibility of activities in the healthcare sector.

[0179] Group of System Functions;

[0180] Payment function (function 200)

[0181] The function of integrating identification cards with payment cards in the system plays an important role in creating transparency and trust in the medical field. The issue of health insurance fraud and fraud has caused many negative effects and lack of transparency in the health care system.

[0182] By integrating identification cards with payment cards, the system creates a completely transparent and reliable treatment care process within the system. Through the identification card, all transactions related to healthcare and payments will be accurately recorded and tracked. This helps prevent and detect fraud or profiteering in the payment and health insurance process.

[0183] By integrating payment cards into the system, the payment process becomes simple and convenient. Patients do not need to bring many different forms of payment, they just need to use their identification card. The payment process becomes transparent and easy to track, thereby creating trust and fairness in the healthcare system.

[0184] Medical examination and treatment functions (group of functions 300): includes Health Consulting activities (function 310); Indicative operations (function 320) include: e-prescription (320A), test orders (320B), treatment (320C)

[0185] Before giving opinions and deciding on patient care, doctors can consult with an artificial intelligence doctor (Al doctor). for accurate data and support in diagnosis and treatment. Al Doctor is part of the system of this invention, developed based on artificial intelligence and machine learning capabilities and big data systems from users, patients, doctors and consultants, including caregivers... fed data into the system that creates the foundation for machine learning and from there, there is data for Al doctors to make decisions about patient examination and treatment. Al doctors are capable of analyzing and processing large amounts of data from patient health records, medical indicators, and test results. It can provide suggestions and further analysis of a patient's health condition, assisting doctors in making diagnosis and treatment decisions. Al doctors provides an objective perspective and reference information for doctors, helping to increase accuracy and efficiency in the healthcare process.

[0186] However, the final decision still belongs to the doctor, who has specialized knowledge and experience. Al Doctor is only a support and consultation tool, and the final care decision is always based on the doctor's understanding and judgment.

[0187] The medical examination function of the system in this invention's solution allows patients to connect and discuss with doctors about health status and developments. After reviewing the patient's health profile, the doctor will decide on the appropriate level (extent) to continue the health care process. Below is a detailed description of the levels:

[0188] - Consulting (310): This level corresponds to doctors providing advice and guidance to patients regarding their health conditions. Your doctor can provide advice on nutrition, healthy living, and simple self-care measures.

[0189] - Doctor's Orders Group (320): During medical examination, the patient is examined by the doctor and given a number of instructions such as: o Prescription (320A): This level refers to doctors prescribing electronic medications to patients. The doctor will evaluate the patient's health condition and provide an accurate prescription, including drug name, dosage, and instructions for use. This makes it convenient for patients to purchase medications from pharmacies or online. o Test (320B): This level involves the doctor ordering specific tests or examinations from the patient to more accurately assess the health condition. Patients will be assigned tests at partner testing centers in the system. o Treatment at a medical establishment (320C): This level applies to cases that require treatment at medical establishments or hospitals. Patients will be assigned treatment at a medical establishment affiliated with the system, where doctors and medical staff will conduct detailed treatment and health care.

[0190] The above levels help define the roles and responsibilities of doctors in consulting, prescribing, testing and treating based on the patient's health condition. This provides flexibility and personalized healthcare for each patient.

[0191] Medicine purchase function (function 400)

[0192] Function to buy drug (number 400): After receiving a prescription, patients will purchase drug in two forms: online and offline. For online electronic prescription drug purchases, this is a new solution that we pioneer in using RFID technology to identify objects. Once the doctor prescribes (online), the doctor must authenticate that he or she is the person who performed this action.

[0193] - In case of buying drug online (Group 400A), the patient must also authenticate with an identification card so that the pharmacy can provide the drug to them (based on the patient's online prescription information updated on the patient's RFID card).

[0194] - Meanwhile, buying drug at the counter / offline pharmacy (group 400B) is simpler, patients just need to bring their identification card to any pharmacy. in the system to buy prescription drugs (electronic prescriptions from doctors).

[0195] Appointment scheduling function (Function 500)

[0196] The appointment scheduling function (number 500) is what a patient or medical service user does to agree and set a specific time to meet and consult with a doctor or medical specialist. This process may include choosing a meeting date, time, and location based on suitability for both the patient and the doctor.

[0197] The main purpose of scheduling an appointment with a doctor is to create favorable conditions for patients to be examined, diagnosed, and consulted about their health condition. This process helps ensure that patients receive quality and timely medical care from medical professionals.

[0198] Appointment scheduling can be done through a variety of methods, including phone calls to the clinic, using an online scheduling app or website, or even visit the clinic in person to make an appointment. This process is often based on the arrangement and coordination between the patient's time and the doctor's availability, with the goal of creating convenience and flexibility in accessing medical services.

[0199] Test function (function 600)

[0200] Test function (600): Testing plays an important role in the doctor's diagnostic process, helping them have more accurate information to make treatment decisions. To ensure continuity in the treatment process, storing test results is very important.

[0201] Currently, communication of test results from lower level testing facilities is still difficult, in some cases, the test must be repeated because the results cannot be saved or the results are unclear, or the hospitals do not trust each other's results.

[0202] The system of this invention connects to the testing center through the API system, the test results are accurately stored on cloud data and therefore, doctors can easily access to view test results from previous lower-level testing centers without wasting additional resources, bringing great social efficiency.

[0203] Treatment function (function 700)

[0204] The treatment process and its results are not only important to patients but also contribute greatly to the development of artificial intelligence (Al) and exploiting big data in the medical field. Data collected from the treatment process not only contains information about the patient's health, but also contains the progress and results of the treatments performed.

[0205] This data plays an important role in providing valuable information for Al to analyze, learn and make better predictions, recommendations or indications in the future. Thanks to connecting to the testing center through the API system, test results are also stored in die right location on the cloud and easily accessible by doctors. This enhances the ability to diagnose and provide more accurate medical advice, while also saving time and effort in repeating tests downstream.

[0206] Furthermore, the combination of RFID technology and treatment data creates a valuable asset not only for the healthcare system but also for all humanity. Data collected from the treatment process not only provides information about the patient's health status and treatment effectiveness, but also contributes to medical research, analyzes disease trends and develops more advanced health care methods.

[0207] With the development and application of RFID technology in the healthcare system, we can collect data automatically, continuously and accurately from the treatment process. This helps us better understand the disease, increase the ability to predict and detect potential health problems early. In addition, applying artificial intelligence and big data analysis to the system helps optimize health care processes and improve the quality of medical services and create new advances and great benefits for both patients and the health system in general and public health in particular.

[0208] Health logging function (function 800)

[0209] This invention introduces an online medical examination and treatment and electronic prescription system using RFID chip technology. This system provides the function of creating, updating and recording health diaries for patients. This is the new point and protection request of this invention. Once patients register and are issued an identification card, they can use this card to access and update their health information via the website or mobile application. At the same time, through identification cards, doctors also have the right to access and update patient health information to understand the condition and conduct online medical examination and treatment.

[0210] In this invention, in addition to patients and doctors, direct caregivers (170) can also participate in updating information about the patient's health progress. This allows caregivers to record important information about the patient's condition and health progress, such as symptoms, medications taken, and test results. Providing this information helps optimize the diagnosis and treatment process, allowing doctors and medical staff to have a more comprehensive view of the patient's health condition and make appropriate treatment decisions.

[0211] Identity authentication function (function 900) The authentication function plays a key role in the entire solution system. It helps create real, simple and transparent data, contributing to building the scientific foundation of artificial intelligence in making future disease diagnoses. The invention system uses chip technology along with encryption to create authentication methods on both online and offline platforms. This puts the solution's system ahead of other systems that exist on the market.

[0212] In the health-related field, data accuracy is extremely important because it directly affects human survival. Patient trust in the doctor is an extremely important and necessary factor, and therefore, tools are needed to demonstrate and ensure the doctor's responsibility towards the patient. Using identification cards to authenticate behavior in the system is an important and groundbreaking step, creating trust and reliability for both doctors and patients.

[0213] Using chip technology and authentication processes, the solution system ensures data integrity and security, preventing tampering or fraud. This helps build a trusted and secure medical environment, where both doctors and patients can interact and share information reliably and securely.

[0214] Detailed Description of the System's Operating Procedures

[0215] According to the description of the operating process of the online health care consultation system using RFID chip technology in Figure 1, it is presented as follows:

[0216] The system is made up of two main parts, each part plays an important role in the operation of the system, including:

[0217] Function system: The system consists of functions that work together to provide services to users.

[0218] The data storage and sharing server (161) upon receiving the authenticated request

[0219] Authentication Portal (900): At the heart of the system's operation is the authentication gateway. This gateway is the entry and exit point for data, allowing the secure exchange of information between different entities. It ensures that data is received and sent exactly as intended.

[0220] Entity Connection via Identifier (164): All entities involved in the system of the present invention, including physicians, patients, hospitals, pharmacies, and other related parties, connect to the system via identification cards. These tags, equipped with RFID technology, enable seamless and precise interaction with various system functions.

[0221] The system leverages these interconnected components to create a powerful and efficient platform for healthcare services. Through a secure authentication gateway and RFID authentication, the system ensures reliable data flow and accurate identification of entities, enhancing the accuracy, transparency and security of the entire operation.

[0222] (2) User account opening process

[0223] As described in Figure 2, the account opening process is presented as follows:

[0224] - Access the system's app or website: the user accesses the system's official application or website

[0225] - Choose to register an account: The user selects the account registration item on the application or website interface.

[0226] - Fill in registration information: Users are required to fill in basic information in the registration form. This information may include name, address, phone number, email address and password.

[0227] - Select intended use: Users are required to select the intended use of the account, for example doctor, pharmacy, patient, consultant, caregiver, hospital, testing center, payment unit, or delivery person. Each purpose of use will have its own additional requirements to ensure the accuracy and reliability of information.

[0228] - Request additional information: Based on the selected use, the system will request additional information and corresponding mandatory requirements. For example, a doctor will be required to provide a medical license and professional information, while a pharmacy will need a business license and inventory information...

[0229] - Complete registration: After the user has filled in the information and met the mandatory requirements, the system will check and confirm the registration information. The user will receive a notification that the registration process has been completed and an account has been created.

[0230] Through the above process, the user will have an account registered on the system. The system will issue identification cards with RFID chips for users (patients, doctors, partners...) to authenticate when using the functions and features corresponding to their intended use such as health consultation, indication, treatment, prescription, testing, buying prescription drugs online (online) and offline (offline). Before using the feature, you need to activate it before use.

[0231] (3) Payment Process - Process 200

[0232] According to the process described in Figure 3, the payment process (Process 200) is described as follows:

[0233] This process allows users to make payments conveniently and quickly using identification cards and modem authentication methods. The system provides high security and helps effectively manage users' financial transactions: - Deposit money into account: Users can fund (or deposit) their accounts using cash or making a bank transfer. Their identification card is also used as a payment card to make transactions.

[0234] - Touch Payment Card parties: When users want to pay for services or products, they will use an identification card (payment card) to make the transaction. By touching the card to the card reader, the system will initiate the payment process.

[0235] - Transaction Confirmation: The system will confirm transaction information and request authentication from the user on the device (phone or RFID card reader)

[0236] - Debit Notice and Credit Notice: After successfully authenticating the transaction, the system will notify the user about the transaction results. To the receiving party, the system will notify that they have received the payment. For the paying party, the system will notify that the debt has been paid.

[0237] - Save data: The system stores transaction details, including date, time, location, and other related details. This information can be stored in the cloud so users can access it in the future to check transaction history.

[0238] Note that users can easily deposit and withdraw money from the card, as well as transfer funds to other parties in the system.

[0239] (4) Online medical examination and treatment process - Process 300:

[0240] According to the process in Figure 4, the online medical examination and treatment process (also known as process 300) in the system is carried out as follows:

[0241] - The patient logs into the system.

[0242] - The patient chooses a doctor and begins to discuss his health condition.

[0243] - Doctors listen and discuss with patients to better understand symptoms and health problems.

[0244] - Based on the information provided, the doctor gives advice and consultation to the patient.

[0245] - If necessary, the doctor can give specific instructions such as prescribing medication, ordering tests or treatment.

[0246] - Doctors use identification cards to authenticate and associate the orders they have given

[0247] - The doctor is responsible for the instructions that the patient complies with and follows the instructions (This is the protection point of the solution: There must be someone responsible for the doctor's advice, prescriptions or treatment to the patient.

[0248] - The system stores records according to corresponding objects. This process helps create interaction between doctors and patients in an online environment, while ensuring accuracy and accountability in providing treatment and health management prescriptions.

[0249] (5) Process for buying prescription drugs online (Online) - Process 400A

[0250] Based on Figure 5, the process of buying prescription drugs online (Process 400A) is described as follows:

[0251] - Patients log in to the system and confirm their identity to ensure accuracy and security.

[0252] - The patient selects a valid prescription, meaning the prescription has been prescribed by a doctor and is still within the specified time limit for purchase.

[0253] - Patients choose the pharmacy where they want to purchase their medication. The system will automatically identify and transfer information to the nearest pharmacy.

[0254] - The pharmacy is notified of the order and confirms the supply of the drug. They took the drug from the warehouse and packed it into sealed bags.

[0255] - On the drug bag, there is an RFID chip attached to ensure the authenticity and origin of the drug. Information about the drug will be recorded on the chip.

[0256] - The delivery person uses a mobile phone application and touches the chip attached to the drug bag to notify that the drug has been delivered and delivered to the buyer at the provided address.

[0257] - The drug buyer checks the seal of the drug bag and can use the phone to check the data on the RFID chip, ensuring the accuracy and origin of the drug.

[0258] - This process helps ensure the authenticity, quality and origin of drugs during procurement and delivery.

[0259] (6) Describe the process of buying prescription drugs at Offline pharmacy - Process 400B

[0260] The process of purchasing prescription drugs over the counter (Process 400B) on the system will be described in Figure 6 as follows:

[0261] - For the over-the-counter prescription drug purchasing process in the invention's system, patients can purchase drugs through a mobile application or identification card.

[0262] - When the patient comes to the pharmacy, pharmacy staff will access the system and view the patient's prescription.

[0263] - Based on the information in the prescription on the system, pharmacy staff will sell the corresponding drug to the patient. - They will check information about the drug type, dosage and instructions for use from the prescription to ensure the correct drug and dosage is provided to the patient.

[0264] This process helps ensure accuracy and reliability in over-the-counter prescription drug purchases. By using the system and electronic prescriptions, dispensing and selling drugs becomes convenient, fast and minimizes errors during the transaction process.

[0265] (7) Description of the Appointment Scheduling process (Process 500)

[0266] This appointment scheduling process helps optimize appointment scheduling between users and doctors through authentication and confirmation steps. This ensures accuracy and convenience for both users and doctors in the healthcare appointment scheduling process.

[0267] The appointment scheduling process in the system is carried out according to the following steps:

[0268] - Log in: In the first step, the user will log in to the system with his personal account.

[0269] - Authentication: After logging in, the system requires the user to authenticate their identity using an identification card or other authentication method.

[0270] - Choose a doctor: After successful authentication, the user will be redirected to the doctor selection screen. They can search and choose doctors by specialty or location near them.

[0271] - The doctor schedules an appointment: After the user selects a doctor, the system will forward the appointment scheduling request to the corresponding doctor. Doctors can view their available calendars and choose a suitable time for the appointment.

[0272] - The doctor will provide confirmation: After the doctor schedules the appointment, the system requires the doctor to re-verify the appointment information and time.

[0273] - Notification system for successful appointment booking: After the doctor authenticates, the system will send a notification to the user confirming that the appointment has been successfully booked. This notice includes the appointment time and location.

[0274] (8) Description of testing process (Process 600)

[0275] According to Figure 8, the test process (Process 600) is described as follows:

[0276] - Register for testing: Patients can register for testing online through the system or go directly to the testing unit to register. - Conduct the test: The testing unit will receive testing requests from patients. Depending on the type of test, some tests may require the patient to come in person to have the test performed, while others may be performed at home or at sample collection sites.

[0277] - Record results: After the test is completed, the results will be recorded and posted to the system. This result will be linked to the patient's identification card to confirm and store information about the test results.

[0278] - Confirm results: The testing unit will confirm the test results using the patient's identification card. This ensures the accuracy and reliability of the results, as well as makes it easy to look up and access test results later.

[0279] The testing process in this patented system provides patient convenience and accuracy, while optimizing the recording and confirmation of test results.

[0280] (9) Description of treatment process (Process 700)

[0281] As illustrated in Figure 9, die treatment process is presented as follows:

[0282] - Register for admission: The patient comes to the hospital and registers for admission. Personal information and data about the patient's current health status will be taken from the patient identification card to create medical records.

[0283] - Prepare medical records: The hospital will create a medical record for the patient using an identification card. Information about treatment, follow-up and related data will be recorded in the medical record.

[0284] - Treatment and monitoring: The doctor will conduct treatment and monitor the patient's health condition. Every time there is an interaction with a medical record, the doctor will authenticate through an identification card to ensure the accuracy and security of die data.

[0285] - Discharge from hospital: When the patient recovers, the discharge process will be carried out. In case the patient becomes seriously ill and needs to be transferred for treatment to a higher medical establishment, relevant procedures will be implemented to ensure safe transfer and link medical record data.

[0286] The treatment process in this invention system helps ensure the storage, access and authentication of data during treatment and monitoring of patient health. This brings accuracy, convenience and security in managing medical information and the treatment process.

[0287] (10) Description on the process for updating patient health data (Process 800)

[0288] As depicted in Figure 10, the health data update process is a highlight of the system, allowing patients, caregivers and doctors to record,update individual or patient data specifically presented as follows: - Patient: The patient or patient's caregiver can update health data in the patient's record. They record all events surrounding the patient's daily activities, including information about health status, eating, activities, and related issues. Providing this information helps create a detailed and complete health record.

[0289] - Doctor: Doctors have an important role in updating health data. They carry out medical orders and consultations for patients. Doctors update information about examination results, diagnosis, treatment, and other indications into the patient's health record. This information helps evaluate and monitor a patient's health status over time.

[0290] - Patient caregiver: If the patient is incapacitated or unable to update health information themselves, the patient's caregiver can update the information on the patient's behalf. They record health developments and important events related to the patient. This helps ensure that health data is up to date and complete on file.

[0291] - Server system: Health data updated from the above objects is stored and managed on the server system. The server system ensures the security and safety of data according to prescribed standards. It provides the ability to store, retrieve and process patient health data to support diagnosis, treatment and health consultation processes.

[0292] Through this process, entities such as patients, physicians, and caregivers can update health data in the system of this invention, ensuring that health information is recorded accurately and completely. This data can then be used by doctors and Al systems during health care and consultation.

[0293] (11) Description of the authentication process (Process 900)

[0294] The system demonstrating the validation process is presented in Figure 11, the description below is as follows:

[0295] When users perform important tasks, the system requires authentication.

[0296] The authentication process is simple, the user just needs to touch the identification card on the phone, then the system will record the behavior and complete the authentication process. EFFECTIVENESS ACHIEVED BY THE INVENTION

[0297] In terms of Society:

[0298] Below are some social benefits of the solution according to the invention:

[0299] - Access to medical services: The system according to the invention has the ability to access medical services easily and conveniently for everyone. Thanks to the features of online medical examination and treatment, electronic prescriptions and electronic health records, people can receive medical consultation and treatment quickly and remotely. This is especially useful for people in remote areas, or who have difficulty accessing traditional medical services.

[0300] - Save time and costs: The solution helps save time and costs for users. Instead of having to travel to traditional medical establishments, they can access remote medical services through an online system. This helps reduce waiting time and travel costs, while also saving work and rest time.

[0301] - Enhance the quality of health care: The system according to the invention provides a convenient communication mechanism between doctors and patients. This facilitates better interaction, accurate information exchange and better healthcare delivery. Doctors can view a patient's health records and gain detailed information to make effective diagnostic and treatment decisions.

[0302] - Enhance transparency and evidence: The solution uses identification cards and RFID chip technology to authenticate information and transactions. This ensures data integrity and transparency, helping to prevent counterfeiting and fraud. As a result, this project creates a trusted and proven medical environment, helping users trust the system and ensure that their health information is secure and protected.

[0303] - Technological and scientific development: This system is a pioneering project in applying RFID technology and information systems to the medical field. The use of artificial intelligence and data analytics helps improve diagnosis and treatment, while also creating a valuable source of data for research and development in the medical field.

[0304] - Equitable health access: The system according to the invention creates conditions for people, especially those in remote or hard-to-reach areas, to access quality and reliable medical services. Connecting with a team of doctors and medical professionals online helps improve equity in medical access and meet the community's healthcare needs.

[0305] - Control and avoid counterfeit drugs: The system according to the present invention ensures the accuracy and origin of drugs through the use of RFID technology and electronic tags. This helps prevent the spread of fake and unknown drugs on the market, protecting people's health from the risk of using products that do not ensure quality and safety. - Enhance drug management and traceability: The system according to the invention uses RFID technology and electronic stamps to identify and trace the origin of drugs.

[0306] - The system's online prescription drug purchasing feature brings many benefits to users. First, users can conveniently access doctors or medical professionals online, especially in cases where quick consultation is needed or when it is difficult to reach a doctor in person. Second, buying prescription drugs online saves users time and effort, without having to travel to a traditional pharmacy. Ultimately, this feature ensures the accuracy and reliability of prescriptions, ensuring that users receive medications that are appropriate and safe for treatment.

[0307] In terms of economics:

[0308] - Save on medical costs: The system according to the invention helps reduce medical costs for people by providing online consultation and prescription services. Users do not need to go to the clinic directly, saving travel costs and waiting time. At the same time, this solution also helps users choose to buy drugs at competitive prices and can search for incentives and promotions from drug suppliers.

[0309] - Enhance performance and productivity: The solution provides a convenient and effective healthcare process. Accessing remote medical services helps users save waiting time and increase work efficiency. At the same time, doctors can also manage and handle more patient cases in a short period of time, enhancing their work productivity.

[0310] - Taking advantage of the number of online doctors through the patented solution brings benefits of saving social resources. Here are some ways this solution can contribute to saving social resources:

[0311] - Effective use of medical human resources: This system allows taking advantage of the number of online doctors in the process of consulting and prescribing for users. Instead of having to travel to a physical clinic, users can receive medical care from doctors online. This helps increase the efficiency of medical human resources by saving doctors' time and effort, helping them serve more patients at the same time.

[0312] - Reduce pressure on traditional medical establishments: By providing online medical services, the system according to the invention helps reduce pressure on traditional medical establishments, especially in areas with high population density or remote areas with difficult medical access. This helps balance and distribute medical resources effectively, while minimizing overload at medical establishments.

[0313] - Optimize healthcare processes: The system according to the invention serves as a connection platform between users and online doctors. Using technology and online communication tools, this solution helps optimize the healthcare process by reducing intermediate steps and waiting times. This not only helps save social resources but also improves user experience and enhances the quality of medical care.

[0314] - Enhance pharmacy operational efficiency: The system according to the invention provides a favorable business environment for online pharmacies. Connecting with a network of doctors and users helps pharmacies reach a larger customer base and increase sales. Managing and retrieving drug information through RFID technology and electronic tags helps strengthen the goods management process and minimize gaps in the supply chain.

[0315] - Creating jobs and promoting technology: The patented system creates many job opportunities in the digital health field, including positions such as programmers, health information technology specialists, data management specialists, and customer support staff. The application of RFID tags and electronic tags in people's health care and drug management also contributes to the development and promotion of technology in the medical field and supply chain.

[0316] - Promote economic development: The system according to the invention creates a favorable business and investment environment in the field of digital health. Developing and applying this solution helps create economic value, attract investment capital and promote the development of the medical industry. In addition, controlling and avoiding counterfeit drugs also provides a safe and trustworthy business environment for drug manufacturers, distributors and sellers. This helps increase consumer trust in the healthcare system and promote demand for genuine drugs, contributing to increased revenue and profits for the healthcare industry.

[0317] - Create jobs and increase income: With the development of the System according to the invention, the participation of many medical professionals, technicians and support staff is required. This creates new employment opportunities and contributes to increasing the income of members of the health sector. At the same time, the solution also promotes the development of technology, software and systems companies, creating many job opportunities in this field.

[0318] - Promote research and development: This system provides a platform to collect and analyze medical data, thereby creating large databases and providing useful information for medical research and new product development. This encourages innovation and creativity in the healthcare industry, contributing to improving the quality of healthcare and developing advanced treatments.

[0319] - Enhance management and control: This system provides traceability and monitoring of the drug purchase and sale process, thereby enhancing management and control in the healthcare industry. The use of RFID technology and electronic tag systems helps to accurately and reliably track the origin, transportation and storage of drugs. This helps reduce the risk of counterfeit goods, substandard goods and regulatory violations, while also improving trust and safety in drug use.

Claims

CLAIMS1. Online healthcare consultation system identified with RFID technology includes:Server (161) tp perform processing and controls system operations;Authentication module (900) to identify and record activities of objects in the system using identification tags with RFID chips to ensure that those who carry out activities or are authorized to perform them will be held accountable for those actions;Functional modules include scheduling appointments (500), medical examination and treatment (300), performing tests (600), carrying out treatment (700), health diary (800), making payments (200), making drug purchases (400);Before using the system, users must register an account and select the purpose of the account (doctor, pharmacy, patient, consultant, caregiver, hospital, testing center, payment unit, or delivery person), the system will create an account and issue the user an RFID chip identification card to authenticate when using functions and features corresponding to the intended use;Users log in to the system via the website or application on a device with RFID card reading feature using a registered account and can use the system's functions (schedule appointments, medical examination and treatment, perform tests, perform treatment, health diary, make payments, purchase medications, ...), however, when users perform important tasks (ordering, prescribing, etc.), the system will request authentication, the user touches the RFID chip identification card to the device, the identification data stored in the RFID card is sent to the authentication module (900) to perform authentication to ensure that only authorized users can perform the task, information about the performed task will be stored in the system database.

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