A chat assistant system

Abstract

The present invention relates to a system (1) for providing an artificial intelligence-supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands.

Description

[0001] A CHAT ASSISTANT SYSTEM

[0002] Technical Field

[0003] The present invention relates to a system for providing an artificial intelligence- supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands.

[0004] Background of the Invention

[0005] Software that provides information or performs an action by establishing a dialogue with the user, generally through text, and sometimes through speech, is called chatbot (chat assistant). On the other hand, artificial intelligence is defined in the simplest way as systems that imitate human intelligence to carry out certain tasks and that can improve themselves by iterating the information they collect. In the state of art, with the development of technology, the capabilities and features gained by chat assistants and artificial intelligence are also developing. However, in the present technique, there is no system that enables both the operations carried out by the artificial intelligence and the operations realized by the chat assistant to be performed together.

[0006] For this reason, considering the studies and deficiencies included in the current technique, it is understood that there is a need for an artificial intelligence- supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands. The United States patent document no. US2019392285, an application included in the state of the art, discloses an artificial intelligence-based communication system. In the invention subject to the said United States patent document, a system for creating and managing an artificial conversational entity by using an artificial intelligence (Al) based communications system is disclosed. The system comprises a data access interface to receive instructions with configuration details from a requestor to create an artificial conversational entity, as well as data from a data source. The system comprises a processor to generate the artificial conversational entity by: identifying a data source type associated with the data; performing data treatment on the received data based on the data source type in order to focus data on at least one targeted topic; determining and applying a compression technique to the received data; performing an intellective computing technique on the compressed data; performing a synoptic evaluation of the data; and generating an executable based on the synoptic evaluation. The executable may be associated with the artificial conversational entity to be presented to the user interacting with the artificial conversational entity.

[0007] Summary of the Invention

[0008] An object of the present invention is to realize a system developed for providing an artificial intelligence- supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands.

[0009] Detailed Description of the Invention

[0010] “A Chat Assistant System” realized to fulfd the objective of the present invention is shown in the figure attached, in which:

[0011] Figure 1 is a schematic view of the inventive system. The components illustrated in the figure are individually numbered, where the numbers refer to the following:

[0012] 1. System

[0013] 2. Electronic device

[0014] 3. Chat assistant interface

[0015] 4. Chat assistant server

[0016] A. External servers

[0017] The inventive system (1) developed for providing an artificial intelligence- supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands comprises at least one electronic device (2) which is configured to exchange data by using any remote communication protocol and to enable users to access the chat assistant; at least one chat assistant interface (3) which is run on the electronic device (2) and is configured to enable users to establish at least written and / or voice communication with the chat assistant, transmit a query and view the most relevant answers found for the query, and access the information provided by the chat assistant; and at least one chat assistant server (4) which is configured to manage the chat assistant interface (3); to establish communication and exchange data with external servers (A); to run an artificial intelligence thereon that automatically processes and analyses the data and generates meaningful results; to process and analyse the query data transmitted by the user to the chat assistant through the chat assistant interface (3) by receiving them; to perform a scan related to the query on external servers (A); to transmit the most relevant answer of the query to the chat assistant interface (3) by finding it in order to inform the user. The electronic device (2) included in the inventive system (1) is a portable device in the form of a smartphone, tablet computer or desktop computer or is a wearable device in the form of a smart watch or glasses configured to run at least one application and / or an interface thereon. The said electronic device (2) has speakers for providing audio output, an input unit in the form of a key or touch screen, and at least one camera that is configured to take images. The electronic device (2) is configured to establish communication and exchange data with remote servers by using any remote communication protocol. In the preferred embodiment of the invention, the electronic device (2) is configured to establish communication and exchange data with other devices and servers by using a data bus such as the Internet.

[0018] The chat assistant interface (3) included in the inventive system (1) is an interface that users can access through the electronic device (2); and is configured to enable users to communicate with the chat assistant. The said chat assistant interface (3) is configured to enable users to transmit a query to the chat assistant at least in writing and / or by voice. The chat assistant interface (3) is configured to enable the answers found to the queries transmitted by the users to be displayed to the users.

[0019] The chat assistant server (4) included in the inventive system (1) is configured to manage the chat assistant interface (3) and to perform data transmission. The said chat assistant server (4) is configured to establish communication and exchange data with external servers (A) such as Internet servers, social media servers, news servers and financial data servers. The chat assistant server (4) is configured to run an artificial intelligence thereon that automatically processes and analyses the data and generates meaningful results. The chat assistant server (4) is configured to automatically establish communication with external servers (A) by being triggered in certain periods; and to analyse the importance degrees of news, social media posts and technical documents by reading them; to combine the data that it has read from the servers (A) with other information that it has obtained from other data sources; and to perform buying-selling and trading transactions through process automations. The said chat assistant server (4) is configured to receive the query data transmitted by the user through the chat assistant interface (3) and then to process the said data with natural language processing algorithms; to perform a search on external servers (A) for the obtained query data; to determine the most relevant answers to the query by analysing the obtained results via artificial intelligence; and to transmit the determined answers to the chat assistant interface (3). The chat assistant server (4) is configured to keep a record of the external server (A) scans it has performed and the analysis results so as to process them later.

[0020] Industrial Application of the Invention

[0021] With the inventive system (1), an artificial intelligence- supported, highly skilled digital chat assistant which can interact with users both on electronic devices in the form of computers, mobile devices and wearable devices in the form of smart glasses or watches and in the virtual universe, answer the questions of users by browsing the internet, and perform automatic operations with the given commands is provided.

[0022] Within these basic concepts; it is possible to develop various embodiments of the inventive “A Chat Assistant System (1)”; the invention cannot be limited to examples disclosed herein and it is essentially according to claims.

Claims

CLAIMS1. A system (1) developed for providing an artificial intelligence- supported chat assistant which can interact with users, answer questions of users by performing a scan on the Internet and perform automatic operations with given commands; comprising at least one electronic device (2) which is configured to exchange data by using any remote communication protocol and to enable users to access the chat assistant; and characterized by at least one chat assistant interface (3) which is run on the electronic device (2) and is configured to enable users to establish at least written and / or voice communication with the chat assistant, transmit a query and view the most relevant answers found for the query, and access the information provided by the chat assistant; at least one chat assistant server (4) which is configured to manage the chat assistant interface (3); to establish communication and exchange data with external servers (A); to run an artificial intelligence thereon that automatically processes and analyses the data and generates meaningful results; to process and analyse the query data transmitted by the user to the chat assistant through the chat assistant interface (3) by receiving them; to perform a scan related to the query on external servers (A); to transmit the most relevant answer of the query to the chat assistant interface (3) by finding it in order to inform the user.

2. A system (1) according to Claim 1; characterized by the electronic device (2) which is a portable device in the form of a smartphone, tablet computer or desktop computer or is a wearable device in the form of a smart watch or glasses configured to run at least one application and / or an interface thereon.

3. A system (1) according to Claim 1 or 2; characterized by the electronic device (2) which has speakers for providing audio output, an input unit in the form of a key or touch screen, and at least one camera that is configured to take images.

4. A system (1) according to any one of the preceding claims; characterized by the electronic device (2) which is configured to establish communication and exchange data with remote servers by using any remote communication protocol.

5. A system (1) according to Claim 4; characterized by the electronic device (2) which is configured to establish communication and exchange data with other devices and servers by using a data bus such as the Internet.

6. A system (1) according to any one of the preceding claims; characterized by the chat assistant interface (3) which is an interface that users can access through the electronic device (2); and is configured to enable users to communicate with the chat assistant7. A system (1) according to any one of the preceding claims; characterized by the chat assistant interface (3) which is configured to enable users to transmit a query to the chat assistant at least in writing and / or by voice.

8. A system (1) according to any one of the preceding claims; characterized by the chat assistant interface (3) which is configured to enable the answers found to the queries transmitted by the users to be displayed to the users.

9. A system (1) according to any one of the preceding claims; characterized by the chat assistant server (4) which is configured to manage the chat assistant interface (3) and to perform data transmission.

10. A system (1) according to any one of the preceding claims; characterized by the chat assistant server (4) which is configured to establish communication and exchange data with external servers (A) such as Internet servers, social media servers, news servers and financial data servers.

11. A system (1) according to any one of the preceding claims; characterized by the chat assistant server (4) which is configured to run an artificial intelligence thereon that automatically processes and analyses the data and generates meaningful results.

12. A system (1) according to any one of the preceding claims; characterized by the chat assistant server (4) which is configured to automatically establish communication with external servers (A) by being triggered in certain periods; and to analyse the importance degrees of news, social media posts and technical documents by reading them; to combine the data that it has read from the servers (A) with other information that it has obtained from other data sources; and to perform buying- selling and trading transactions through process automations.

13. A system (1) according to any one of the preceding claims; characterized by the chat assistant server (4) which is configured to receive the query data transmitted by the user through the chat assistant interface (3) and then to process the said data with natural language processing algorithms; to perform a search on external servers (A) for the obtained query data; to determine the most relevant answers to the query by analysing the obtained results via artificial intelligence; and to transmit the determined answers to the chat assistant interface (3).

14. A system (1) according to Claim 13; characterized by the chat assistant server (4) is configured to keep a record of the external server (A) scans it has performed and the analysis results so as to process them later.

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