Reimbursement method and system and related device
By screening and randomly checking the reimbursement order sets, the problem of low efficiency of the existing reimbursement system is solved, and the effect of rapid reimbursement and reduction of financial risks is achieved.
Patent Information
- Application Number
- PCT/CN2024/129174
- Authority / Receiving Office
- WO · WO
- Patent Type
- Applications
- Current Assignee / Owner
- Priority Date
- 2023-11-02
- Filing Date
- 2024-10-31
- Publication Date
- 2025-05-08
AI Technical Summary
The existing reimbursement system is inefficient, resulting in a long period of reimbursement expenses for employees. The introduction of robot review can only slightly reduce the workload of manual review and cannot effectively improve reimbursement efficiency.
By obtaining multiple reimbursement reimbursement reimbursement reimbursement reimbursement reimbursement reimbursement reimbursement reimbursement reimbursement users first, and then review them, thereby improving reimbursement efficiency and reducing fund risk.
The efficiency of quickly obtaining reimbursement funds has been improved, and at the same time, the risk of funds has been reduced through random inspections and audits has been ensured, ensuring the quality of audits.
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Figure CN2024129174_08052025_PF_FP_ABST
Abstract
Description
Reimbursement method, system and related equipment
[0001] This application claims priority to the Chinese patent application filed with the State Intellectual Property Office of China on November 2, 2023, with application number 202311459554.3 and application name “A Reimbursement Method, System and Related Equipment”, the entire contents of which are incorporated by reference into this application. Technical Field
[0002] The present application relates to the field of computers, and in particular to a reimbursement method, system, and related equipment. Background Art
[0003] Reimbursement systems typically require a large number of financial personnel to review expense reports for compliance and accuracy. This not only results in high labor costs but also low review efficiency, leading to low reimbursement efficiency and long wait times for employees to receive expense reimbursements. If robotic review is introduced, it typically first checks for simple issues before handing over to human review, reducing the workload and serving as an auxiliary review tool. This is because robots can only review expense reports based on simple matching rules, such as whether the receipts are complete and intact. Robots are unable to identify issues with many high-risk expense reports. Therefore, after the robot-assisted review, human review is still required, otherwise there will be significant financial risks. While introducing robotic review can only slightly reduce the workload of human reviewers, it still does not improve reimbursement efficiency, and employees still wait a long time to receive their expenses. Therefore, improving reimbursement efficiency is a pressing issue in the reimbursement system.
[0004] Summary of the Invention
[0005] The present application provides a reimbursement method, system and related equipment to solve the problem of low reimbursement efficiency.
[0006] In a first aspect, a reimbursement method is provided, which includes the following steps: a reimbursement system obtains a plurality of reimbursement forms after reimbursement, the reimbursement forms after reimbursement are reimbursement forms that have completed reimbursement payment, the reimbursement forms after reimbursement include reimbursement forms completed by a machine and reimbursement forms completed manually, a reimbursement form set is screened out from the plurality of reimbursement forms after reimbursement, the reimbursement form set includes reimbursement forms after reimbursement that are at risk, the reimbursement form set is reviewed, and a sampling inspection result is obtained.
[0007] By implementing the method described in the first aspect, the payment of the reimbursement form is completed first, and then a random inspection is conducted on multiple reimbursement forms that have been completed, so that the reimbursement system can first pay the reimbursement amount to the reimbursement user, and then conduct an audit through random inspection. The reimbursement user can quickly obtain the reimbursement amount, which improves the efficiency of reimbursement. At the same time, random inspection is used to reduce the financial risks brought about by the fact that most documents are not manually reviewed, so that the reimbursement system can improve the reimbursement efficiency while ensuring the quality of the audit.
[0008] In one possible implementation, some reimbursement forms in a reimbursement form set can be obtained through a full sampling method. Specifically, the full sampling method can be as follows: when screening out a reimbursement form set from multiple reimbursement forms, the sampling status of each reimbursement form in the multiple reimbursement forms can be determined first. The sampling status includes sampling and not sampling. The sampling rules are determined based on the risk issues that arise in the reimbursement forms in historical data after reimbursement. The risk issues that arise after reimbursement include risk issues caused by changes in the document elements of the reimbursement form after reimbursement. Then, the reimbursement form set is determined based on the sampling status of each reimbursement form, wherein the reimbursement form set includes reimbursement forms whose sampling status is sampling.
[0009] Optionally, the sampling status of the reimbursement form with a red-cancelled invoice or an invoice canceled can be determined as sampling. Invoice cancelation means that the invoice in the reimbursement form is canceled after reimbursement. Invoice red-cancellation means that the invoice in the reimbursement form is re-issued as a red-cancelled invoice after reimbursement. A red-cancelled invoice is a special red-ink invoice issued when the invoice is incorrect or the goods sold are returned in full or in part. A red-cancelled invoice can replace the original invoice. If an invoice is red-cancelled or canceled, the related reimbursement form also needs to be adjusted accordingly, including correcting the amount, date or other relevant information on the reimbursement form to maintain the accuracy of financial records. Otherwise, financial risks will arise, such as affecting the company's tax declaration and other things.
[0010] Optionally, the spot check status of reimbursement forms whose creditworthiness has changed can be determined as spot check. Reimbursement forms for employees and suppliers who are reimbursed, and for low-credit employees and high-risk suppliers, can be determined as spot check. It should be understood that because the risk level of suppliers and the credit rating of employees change over time, the risk level of suppliers and the credit rating of employees may meet the requirements before the reimbursement deduction is completed. However, after the reimbursement deduction is completed, the supplier may become a high-risk supplier, or the employee's creditworthiness may decline. In this case, a new review of the previous reimbursement form will be required to determine whether the funds need to be recovered to avoid financial risks.
[0011] Optionally, the sampling status of the reimbursement form whose reimbursement documents have changed can be determined as sampling. The reimbursement documents are various documents attached to the reimbursement form, such as contracts, agreements, reimbursement rules and regulations, etc. For example, after the reimbursement payment is completed on the reimbursement form, additional terms are added to the relevant contract in the reimbursement form, the terms change when the contract is renewed, the company's reimbursement system changes, etc. The corresponding labels can be contract changes, document changes, etc., which are not specifically limited in this application.
[0012] Optionally, the spot check status of reimbursement forms that are determined to have duplicate invoices can be determined as spot check. It should be understood that some complex expense reimbursement processes may involve multiple invoices, and employees may submit duplicate invoices for reimbursement. Identifying such reimbursement forms can avoid unnecessary expenses and financial risks.
[0013] The above implementation method uses some random inspection rules to screen out reimbursement forms with risk issues from multiple reimbursement forms, and adds them to the reimbursement form collection for review. Reimbursement forms with risks can be processed in a timely manner to avoid financial losses and reduce financial risks. At the same time, additional random inspection rules are determined according to the post-reimbursement risks, which can avoid financial risks caused by reimbursement forms whose document elements have changed after reimbursement.
[0014] In one possible implementation, some reimbursement forms in a reimbursement form set may be obtained through a typical sampling method. Specifically, the typical sampling method may be as follows: a reimbursement form set is screened out from a plurality of reimbursed reimbursement forms according to risk indicators, and the reimbursement form set includes reimbursed reimbursement forms that meet the risk indicators.
[0015] Furthermore, the risk indicator and the corresponding second label are obtained based on the risk-aggregated reimbursement forms in the historical data. The risk-aggregated reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues. The risk indicator is obtained based on the same document elements.
[0016] In the specific implementation, risk indicators may include the reimbursement user, reimbursement account, reimbursement department, approver, reimbursement time, reimbursement amount, etc. in the document elements. The management user can flexibly configure some risk indicators of risk aggregation scenarios that often occur based on historical data and management experience. This application does not make specific limitations.
[0017] The above implementation method analyzes historical data to screen out reimbursement forms with the same document elements and the same risk issues, and then screens out typical reimbursement forms based on the document elements for random inspection. It should be understood that other reimbursement forms with the same document elements may have the same risk issues. At this time, these reimbursement forms are screened out through risk indicators for manual review, which can timely discover undetected risk issues and avoid financial risks.
[0018] In one possible implementation method, some reimbursement forms in a reimbursement form set can be obtained through a stratified sampling method. Specifically, the stratified sampling method can be as follows: based on stratification indicators, multiple reimbursement forms are divided into multiple stratification groups, and multiple reimbursement forms are extracted from multiple levels according to the stratified sampling method to obtain a reimbursement form set. The stratification indicator is any one of the document elements in the reimbursement form, such as department, document type, region, etc., which is not specifically limited in this application.
[0019] The above implementation method divides multiple reimbursement forms into multiple stratified groups, and then extracts multiple reimbursement forms by stratified sampling of the multiple stratified groups, ensuring that each stratified group can extract samples to add to the reimbursement form collection, so that the extracted reimbursement forms have better balance and can better represent the diversity and differences of the overall reimbursement forms, so that the sampling results obtained are more representative.
[0020] In one possible implementation, the reimbursement system can use one or more of the three sampling methods of full sampling, typical sampling, and stratified sampling to obtain a set of reimbursement forms, which is not specifically limited in this application. Furthermore, the three sampling methods can be carried out simultaneously, or one after another, or some simultaneously and some successively. For example, at the end of each year, a full sampling is carried out based on the sampling rules, at the end of each month, a typical sampling is carried out based on the risk indicators, and at the end of each year and the end of each month, random stratified sampling is carried out according to the third label rule. The above examples are for illustration only and are not specifically limited in this application.
[0021] The above implementation method uses sampling rules to conduct full sampling of reimbursement forms after reimbursement, uses risk indicators to conduct typical sampling of reimbursement forms in risk-intensive scenarios, and uses stratified indicators to conduct random stratified sampling of reimbursement forms after reimbursement. Through multi-faceted sampling, it ensures that reimbursement forms with risks can be screened out in a timely manner to reduce financial risks.
[0022] In one possible implementation, before the reimbursement system obtains multiple reimbursement forms, the reimbursement system can obtain the reimbursement form, which is a reimbursement form to be processed submitted by the reimbursement user. The processing method of the reimbursement form is determined according to the reimbursement rules. The processing methods include manual processing and machine processing. According to the processing method of the reimbursement form, the reimbursement form is processed to obtain the reimbursement form after reimbursement.
[0023] The above implementation method can determine the processing method for reimbursement forms submitted by reimbursement users, and then select manual or machine processing. Most machine-processed reimbursement forms will directly enter the reimbursement payment process, allowing most reimbursement users to receive reimbursement in a timely manner, improving reimbursement efficiency. Then, by conducting random inspections and audits on reimbursement forms, the risk of funds is reduced, thereby improving reimbursement efficiency and reducing financial risks.
[0024] In one possible implementation, the reimbursement rules include a preset ratio between the number of manually processed and machine-processed reimbursement forms, and the sampling results include a monetary loss value and a recommended ratio. The recommended ratio is the recommended ratio between the number of manually processed and machine-processed reimbursement forms, and the recommended ratio is determined based on the monetary loss value and the preset ratio. For example, if the ratio of machine-processed reimbursement forms is 95%, and the sampling results indicate a higher monetary loss value, the recommended ratio is 90%. After receiving the sampling results, the user can adjust the preset ratio from 95% to 90%. The above example is for illustrative purposes only and is not a specific limitation in this application.
[0025] In the above implementation method, the sampling results include the financial loss value and the recommended ratio, so that users can continuously adjust the ratio between the reimbursement forms processed by the machine and the reimbursement forms processed manually according to the recommended ratio. After multiple rounds of adjustment, the quantity ratio between the reimbursement forms processed manually and the reimbursement forms processed by the machine can reach a reasonable value, so that most of the reimbursement forms processed by the machine are low-risk or risk-free reimbursement forms, and most of the reimbursement forms processed manually are high-risk reimbursement forms, thereby improving reimbursement efficiency while minimizing reimbursement risks.
[0026] In one possible implementation, the reimbursement rules include a judgment condition and a corresponding first label. The first label is used to indicate the manual reimbursement process or the machine reimbursement process of the reimbursement form. Different first labels correspond to different manual reimbursement processes, and different manual reimbursement processes correspond to different review users.
[0027] The above implementation method further divides the reimbursement forms into different types through the first label, so that the reimbursement forms processed by machines can be further divided into multiple machine reimbursement processes, and the reimbursement forms processed manually can be further divided into multiple manual reimbursement processes, so that each reimbursement form can be processed in a targeted manner. Especially for the manual reimbursement process, each reimbursement form can be handed over to the review users of different special groups for manual review, which makes the reimbursement efficiency higher.
[0028] In one possible implementation, when reviewing a set of reimbursement forms, the second label of the set of reimbursement forms can be determined according to the sampling rules. The second label is used to indicate the manual sampling process or machine sampling process of the reimbursement forms after reimbursement. Different second labels correspond to different manual sampling processes, and different manual sampling processes correspond to different review users. The reimbursement set is reviewed based on the second label.
[0029] Optionally, the second label of the reimbursement form set obtained by full sampling can be determined according to the full label rule. The full label rule may include judgment conditions, sampling status and corresponding second label. For example, for a reimbursement form with an invoice cancelled by a red cancellation, its sampling status is sampling, and the second label is invoice cancelled by a red cancellation; for example, for a reimbursement form with a change in the credit of the reimbursed user, its sampling status is sampling, and the second label is a low-credit employee or a high-risk supplier; for example, for a reimbursement form with a change in the document within the reimbursement form, its sampling status is sampling, and the second label is a contract change, document change, etc.; for example, for a reimbursement form with a reused invoice, its sampling status is sampling, and the second label is duplicate reimbursement. The above examples are for illustration only, and this application does not limit the rights sampling rules.
[0030] Optionally, the second label of the reimbursement form set obtained by typical sampling can be determined based on the risk indicator. The typical sampling rules include risk indicators and corresponding second labels. The risk indicators and corresponding second labels can be obtained based on historical data. Based on the risk-aggregated reimbursement forms in the historical data, the risk indicators and corresponding second labels for screening the reimbursement form set are determined. The risk-aggregated reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues. The risk indicators are the above-mentioned same document elements, and the second labels are the above-mentioned same risk issues.
[0031] Optionally, the second label of the set of reimbursement forms obtained in a layered sampling manner may be determined according to a layered labeling rule, where the layered labeling rule includes a determination condition and a corresponding second label.
[0032] It should be noted that the reimbursement rules are mainly aimed at the risks before reimbursement, and the sampling rules are mainly aimed at the risks after reimbursement, so the reimbursement rules are different from the sampling rules, or they are partially the same and partially different. At the same time, the full label rule in the sampling rule is aimed at all reimbursement forms. The number of reimbursement forms processed using the full label rule is large, so the granularity of the full label rule can be coarser, which improves the efficiency of sampling; the stratified sampling rule is mainly aimed at some reimbursement forms obtained by stratified sampling. The number of reimbursement forms processed using the stratified label rule is small, so the granularity of the stratified sampling rule can be finer, which improves the quality of sampling. The above examples are for illustration, and the reimbursement rules and sampling rules can be flexibly configured according to the actual application scenarios, and this application does not make specific limitations.
[0033] The above implementation method determines the second label of the filtered reimbursement form set. Different second labels are used to indicate different manual sampling processes or machine sampling processes, so that each reimbursement form can be manually or machine reviewed based on the second label when being sampled, thereby improving the efficiency of sampling.
[0034] In one possible implementation, the sampling results are used for the management user to configure reimbursement rules and sampling rules. In a specific implementation, the sampling results may include a recommended result for the reimbursement rules, which includes a recommended judgment condition and a corresponding recommended processing method. For example, if the judgment condition is a large-amount order and the corresponding processing method is a machine processing method, and the sampling results show that a high proportion of reimbursement orders with problems occur in large-amount orders, the recommendation results generated by the reimbursement system may include: the recommended judgment condition is a large-amount order, and the corresponding recommended processing method is a manual processing method. It should be understood that the above example is for illustration purposes only. In this way, adjusting the reimbursement rules through the sampling report can achieve a reasonable ratio between the types of reimbursement orders processed manually and machine-processed before the reimbursement is completed. High-risk reimbursement orders are manually reviewed, and low-risk or no-risk reimbursement orders go through the machine processing process. The pressure of subsequent sampling of reimbursement orders after reimbursement will also be reduced. Similarly, the sampling report can also include the recommended results of the sampling rules, which will not be repeated here.
[0035] Furthermore, the recommendation result may also include a recommended first label and a recommended processing flow indicated by the recommended first label. For example, the judgment condition in Table 1 is a large-value order, and the corresponding processing method is the payment risk special process. However, the company's rules and regulations require that large-value orders of different amounts be reviewed by different users. For example, orders over 1 million yuan need to be reviewed by Department A, and orders over 10 million yuan need to be reviewed by Department B. Therefore, in actual processing, after a large-value order enters the payment risk special process, Department A and Department B may have to transfer the order back and forth for processing. For example, a large-value order of 3 million yuan is sent to Department B, and Department B needs to transfer it to Department A for processing. For example, a large order of 40 million is sent to Department A, and Department A needs to transfer it to Department B for processing. The process is very cumbersome. Then, when filling in the manual registration question, the review user will feedback the need to subdivide the large order into tags according to the amount. If multiple review users mention this requirement, the recommendation results in the spot check report can also include the judgment conditions for reimbursement exceeding 1 million yuan. The corresponding recommended processing method is not manual, and the corresponding first label is a large amount. The corresponding reimbursement process is submitted to Department A for review. Similarly, it can also include the judgment conditions, processing methods and reimbursement processes of the first label for super-large amounts. Examples are not given here one by one. It should be understood that by recommending the first label and the processing process indicated by the first label, users can better adjust the reimbursement rules, improve reimbursement efficiency, and reduce the pressure of subsequent spot check processing. Similarly, the recommendation results can also include recommending the second label and the recommended processing process indicated by the second label. I will not elaborate on this here.
[0036] On the second aspect, a reimbursement system is provided, which may include a sampling unit and an audit unit. The sampling unit is used to obtain multiple reimbursement forms after reimbursement, where the reimbursement forms after reimbursement are reimbursement forms for which reimbursement payment has been completed. The reimbursement forms after reimbursement include reimbursement forms completed by machines and reimbursement forms completed manually. The sampling unit is used to screen out a set of reimbursement forms from the multiple reimbursement forms after reimbursement, where the set of reimbursement forms includes reimbursement forms after reimbursement that are at risk. The audit unit is used to audit the set of reimbursement forms to obtain the sampling results.
[0037] Implementing the system described in the second aspect, the system can first complete the payment of the reimbursement form, and then conduct random inspections on multiple reimbursement forms that have been completed, so that the reimbursement system can first pay the reimbursement amount to the reimbursement user, and then conduct an audit through random inspections. The reimbursement user can quickly obtain the reimbursement amount, which improves the efficiency of reimbursement. At the same time, random inspections can reduce the financial risks brought about by the fact that most documents are not manually reviewed, so that the reimbursement system can improve the reimbursement efficiency while ensuring the quality of the audit.
[0038] In one possible implementation, a sampling unit is used to determine the sampling status of each reimbursement form among multiple reimbursement forms after reimbursement, where the sampling status includes sampling and not sampling. The sampling rules are determined based on the risk issues that arise in the reimbursement forms in historical data after reimbursement. The risk issues that arise after reimbursement include risk issues caused by changes in the document elements of the reimbursement form after reimbursement. A reimbursement form set is determined based on the sampling status of each reimbursement form, where the reimbursement form set includes reimbursement forms whose sampling status is sampling.
[0039] In a possible implementation, the sampling unit is configured to screen out a set of reimbursement forms from a plurality of reimbursed reimbursement forms according to a risk indicator, wherein the set of reimbursement forms includes reimbursed reimbursement forms that meet the risk indicator.
[0040] In one possible implementation, the risk indicator and the corresponding second label are obtained based on the risk-aggregated reimbursement forms in the historical sampling results. The risk-aggregated reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues. The risk indicator is obtained based on the same document elements.
[0041] In one possible implementation, the sampling unit is used to divide multiple reimbursement forms into multiple stratification groups based on a stratification index, and extract multiple reimbursement forms from multiple levels according to a stratified sampling method to obtain a reimbursement form set. The stratification index is any one of the document elements in the reimbursement form.
[0042] In one possible implementation, the system also includes an acquisition unit, a determination unit, and a payment unit, wherein the acquisition unit is used to acquire a reimbursement form, which is a reimbursement form to be processed submitted by the reimbursement user; the determination unit is used to determine a processing method for the reimbursement form according to the reimbursement rules, and the processing methods include manual processing and machine processing; the payment unit is used to process the reimbursement form according to the processing method of the reimbursement form to obtain the reimbursement form after reimbursement.
[0043] In one possible implementation, the reimbursement rules include a preset ratio between the number of reimbursement forms processed manually and the number of reimbursement forms processed by a machine, and the sampling results include a financial loss value and a recommended ratio. The recommended ratio is the recommended ratio between the number of reimbursement forms processed manually and the number of reimbursement forms processed by a machine, and the recommended ratio is determined based on the financial loss value and the preset ratio.
[0044] In one possible implementation, the reimbursement rules include a judgment condition and a corresponding first label. The first label is used to indicate the manual reimbursement process or the machine reimbursement process of the reimbursement form. Different first labels correspond to different manual reimbursement processes, and different manual reimbursement processes correspond to different review users.
[0045] In one possible implementation, the review unit is used to determine the second label of the reimbursement form set according to the sampling rules. The second label is used to indicate the manual sampling process or machine sampling process of the reimbursement form after reimbursement. Different second labels correspond to different manual sampling processes, and different manual sampling processes correspond to different review users. The reimbursement set is reviewed based on the second label.
[0046] In one possible implementation, the spot check results are used by the management user to configure reimbursement rules and spot check rules.
[0047] In a third aspect, a computing device is provided, which includes a processor and a memory, wherein the memory is used to store instructions and the processor is used to execute instructions, so that the computing device implements the method described in the first aspect.
[0048] In a fourth aspect, a computer-readable storage medium is provided, in which instructions are stored. When the instructions are executed by a computing device or a computing device cluster, the method described in the first aspect is implemented.
[0049] In a fifth aspect, a computing device cluster is provided, which includes at least one computing device, each of the at least one computing device includes a processor and a memory, and the processor of the at least one computing device is used to execute instructions stored in the memory of the at least one computing device, so that the computing device cluster implements the method described in the first aspect.
[0050] In a sixth aspect, a computer program product comprising instructions is provided, wherein the computer program product includes instructions that can be run on a computing device or stored in software or program products in any available medium, and when the computer program product is run on a computing device or a computing device cluster, the computing device or computing device cluster executes the method described in the first aspect. BRIEF DESCRIPTION OF THE DRAWINGS
[0051] FIG1 is an architecture diagram of a reimbursement system provided by this application;
[0052] FIG2 is a schematic diagram of the steps of a reimbursement method provided by the present application;
[0053] FIG3 is an example diagram of a set of reimbursement forms and a second label obtained through full sampling in an application scenario provided by the present application;
[0054] FIG4 is an example diagram of a set of reimbursement forms and a second label obtained through a typical sampling inspection in an application scenario provided by the present application;
[0055] FIG5 is an example diagram of the steps for obtaining a set of reimbursement forms and a second label by means of layered sampling in an application scenario provided by the present application;
[0056] FIG6 is an exemplary configuration interface provided by this application;
[0057] FIG7 is a structural diagram of a reimbursement system provided by the present application;
[0058] FIG8 is a schematic diagram of the structure of a computing device provided by the present application. DETAILED DESCRIPTION
[0059] In order to solve the problem that the current reimbursement system cannot improve the reimbursement efficiency, the present application provides a reimbursement system, which can first obtain multiple reimbursement forms, determine the first label of each reimbursement form according to the reimbursement rules, complete the reimbursement payment of each reimbursement form based on the reimbursement process indicated by the first label, obtain multiple reimbursement forms, and then obtain at least one reimbursement form set from the multiple reimbursement forms, determine the second label of each reimbursement form set according to the sampling rule, process each reimbursement form set based on the sampling process indicated by the second label, obtain the sampling result, and complete the reimbursement of this batch of reimbursement forms. In the above process, the reimbursement system can first pay the reimbursement amount to the reimbursement user, and then review it through sampling, so that the reimbursement user can quickly obtain the reimbursement amount, improve the efficiency of reimbursement, and at the same time reduce the financial risks brought by the fact that most documents are not manually reviewed through sampling, so that the reimbursement system can improve the reimbursement efficiency while ensuring the quality of the review.
[0060] The technical solution to be protected by this application is described in detail below with reference to the accompanying drawings.
[0061] Figure 1 is an architecture diagram of a reimbursement system provided by the present application. As shown in Figure 1, the architecture includes at least one operating terminal and a reimbursement system 200. Figure 1 takes the system as an example including two operating terminals, specifically a first operating terminal 100A and a second operating terminal 100B. A communication connection is established between the first operating terminal 100A, the second operating terminal 100B and the reimbursement system 200 through a network 300. The communication connection can be a wired connection or a wireless connection, which is not specifically limited in the present application.
[0062] The operating end (including the first operating end 100A and the second operating end 100B) is used to realize human-computer interaction and can be deployed on terminal devices, including personal computers, smart phones, wearable devices, handheld processing devices, tablets, mobile notebooks, augmented reality (AR) devices, virtual reality (VR) devices, integrated handheld devices, wearable devices, vehicle-mounted devices, smart conferencing devices, smart advertising devices, smart home appliances and other electronic devices with computing capabilities. Among them, smart home appliances can be electronic devices such as household robots, which are not specifically limited here.
[0063] The user using the first operating terminal 100A may be a reimbursement user who submits an expense report, such as an employee in an enterprise who requests expense reports, or a supplier with whom the enterprise has transactions. The user using the second operating terminal 100B may be a reviewer who processes expense reports, such as a finance employee in an enterprise who processes expense reports. In a specific implementation, the first operating terminal 100A and the second operating terminal 100B may be software or applications running on a terminal device or computing device controlled by the user, such as a personal computer (PC) client, a browser-based World Wide Web (web) client, an application (APP) client running on a mobile terminal, or a cloud platform console, and this application does not impose any specific limitations.
[0064] Optionally, the operating terminal can be a client for reimbursement, wherein the first operating terminal 100A is a client used by the reimbursement user, and the second operating terminal 100B is a client used by the review user. The reimbursement user submits the reimbursement form using the first operating terminal 100A, and the review user reviews the reimbursement form using the second operating terminal 100B. The operating terminal can be a separate client dedicated to reimbursement, or it can be a plug-in or functional module for processing reimbursements within an enterprise's office management software, such as the reimbursement function module in a commonly used (office automation, OA) client in an enterprise. The above examples are for illustrative purposes only and are not specifically limited in this application.
[0065] Optionally, the operation terminal can be a client of the cloud platform, such as a console of the cloud platform, which can be a web-based console or a console based on an application programming interface (API), which is not specifically limited in this application. The console can provide reimbursement cloud services to management users, and management users can obtain the use rights of the reimbursement system provided by this application by purchasing cloud services. The management users here can be users who manage and maintain the reimbursement system 200, such as employees of the finance department, information technology (IT) employees, etc. For example, after the IT administrator of an enterprise purchases the reimbursement cloud service through the console, he obtains the use rights of the reimbursement system, and can assign the use rights of the first operation terminal 100A to employees within the enterprise, and then assign the use rights of the second operation terminal 100B to the financial employees within the enterprise. In this way, employees within the enterprise who have reimbursement needs can use the first operation terminal 100A to submit reimbursement forms, and the financial employees within the enterprise can use the second operation terminal 100B to process the reimbursement forms.
[0066] In a specific implementation, the operating terminals used by the reimbursement user and the review user can be deployed on the same or different types of terminal devices. For example, the operating terminal of the reimbursement user is deployed on a mobile phone, the first operating terminal 100A is an APP client, the operating terminal of the review user is deployed on a personal computer, and the second operating terminal 100B is a web-based client or PC client. The above examples are for illustration only and are not specifically limited in this application.
[0067] The reimbursement system 200 can be deployed on a computing device or a computing device cluster, where the computing device includes a bare metal server (BMS), a virtual machine, a container, or an edge computing device. A BMS refers to a general-purpose physical server, such as an ARM server or an X86 server; a virtual machine refers to a complete computer system with complete hardware system functions that is simulated by software and runs in a completely isolated environment. Any work that can be done in a physical computer can be done in a virtual machine. When creating a virtual machine in a computing device, part of the physical machine's hard disk and memory capacity needs to be used as the virtual machine's hard disk and memory capacity. Each virtual machine has an independent hard disk and operating system, and can be operated like a physical machine; a container is a portable software unit that can combine an application and all its dependencies into a software package that is not restricted by the underlying host operating system. This eliminates the need to build a complex environment and simplifies the process from application development to deployment; an edge computing device refers to a device that is closer to the data source and end user and has low latency and high bandwidth characteristics, such as smart routing, edge servers, etc. A computing device cluster may include multiple of the above-mentioned computing devices, such as a data center, which is not specifically limited in this application.
[0068] Optionally, the reimbursement system 200 can be deployed on a computing device or computing device cluster within the enterprise, and the operator can be deployed on office equipment within the enterprise, such as an office computer. In this case, the network 300 can be the enterprise's local area network (LAN), and the operator and reimbursement system 200 communicate using the enterprise's internal network. Alternatively, the operator can be deployed on a device privately owned by an enterprise employee or supplier, such as a mobile phone, tablet, or personal computer. In this case, the network 300 can be the Internet, and the operator and reimbursement system 200 communicate using the Internet.
[0069] Optionally, the reimbursement system 200 can be deployed in a cloud data center, and the operation terminal 100 can be deployed on terminal devices used by enterprise employees or suppliers, including office computers, personal computers, mobile phones, tablets, etc. Enterprises can obtain access to the reimbursement system 200 by purchasing cloud services and provide cloud service user accounts to enterprise employees or suppliers. These employees or suppliers can then use the operation terminal to log in to their assigned user accounts and establish a communication connection between the operation terminal and the reimbursement system 200.
[0070] It should be understood that the above examples are for illustration purposes only, and the deployment of the first operating terminal 100A, the second operating terminal 100B, and the reimbursement system 200 may be determined based on actual application scenarios, and this application does not impose any specific limitations thereto.
[0071] The above description, combined with Figure 1, details the architecture of the reimbursement system provided by the present application. The following description, combined with Figures 2 to 6, explains the reimbursement method provided by the present application. Figure 2 is a schematic flow chart of the steps of a reimbursement method provided by the present application. The reimbursement method can be applied to the reimbursement system 200 shown in Figure 1. As shown in Figure 2, the reimbursement method may include the following steps:
[0072] S201: The first operating terminal 100A sends a reimbursement form to the reimbursement system 200.
[0073] In a specific implementation, the reimbursement form is sent by the reimbursement user through the first operating terminal 100A. The reimbursement user may include corporate employees, suppliers and other users with reimbursement needs. The reimbursement form is an electronic or paper document that records and requests expense reimbursement, and is used to submit expenditures to the financial department for compensation or refund. Typically, a reimbursement form may include multiple documents, such as a reimbursement document statement, an invoice document, a payment record document, an itinerary, a contract, a purchase order, etc. Each document may include at least one document element. For example, the reimbursement document statement may include the name of the reimbursement user, employee ID, reimbursement card number, name of the expense item, date, amount, etc. The invoice document may include the invoice header, tax number, amount, etc. The itinerary may include the starting point of the trip, the end point of the trip, the actual amount paid, the payment method, etc. The above examples are for illustration only and are not specifically limited in this application.
[0074] In one possible implementation, after receiving a reimbursement form, the reimbursement system 200 may perform a risk check on the reimbursement form using risk verification rules to obtain a risk verification result for the reimbursement form. For reimbursement forms with a risk verification result indicating a rejection, the user may be directly prompted that reimbursement is unavailable. For reimbursement forms with a risk verification result indicating a non-reimbursement, the risk level and / or risk type may be additionally displayed. For example, the additional display may indicate a medium risk level and an excessive reimbursement risk category, or a high risk level and a large-amount risk category. The above examples are for illustrative purposes only and are not intended to be limiting in this application.
[0075] Optionally, the reimbursement system 200 can send the risk verification results to the approving user of the reimbursement form, allowing the approving user to promptly learn whether the reimbursement form contains risks and the type of risk, thereby improving the approving user's approval efficiency. It should be understood that reimbursement forms typically require the approval of the approving user before they can be submitted for reimbursement. The approving user here is typically the reimbursement user's superior, department head, etc., and the specific approving user can be determined based on actual business needs.
[0076] Optionally, the reimbursement system 200 can also provide feedback on the risk verification results to the reimbursement user. The reimbursement user can enter explanatory information based on the risk level and risk type, such as the reason for the large amount of the bill, the reason for the document loss, the reason for the excessive reimbursement, etc. The explanatory information provided by the reimbursement user and the risk verification results are then sent to the approving user for approval. This allows the approving user to reduce the number of communications with the reimbursement user, further improving approval efficiency. After obtaining the approval result from the approving user, the reimbursement form label is further determined according to the labeling rules.
[0077] In a specific implementation, the reimbursement system 200 may store risk verification rules for obtaining the above-mentioned risk verification results. The risk verification rules may be system default rules or rules configured by management users. This application does not make specific limitations. The management users here refer to technical personnel who manage and configure the reimbursement system 200, such as IT technicians.
[0078] For example, the risk verification rules may include whether the necessary documents of the reimbursement form are complete, such as the need for an invoice to be attached to the reimbursement form. The reimbursement form without an invoice can be determined as the reimbursement form that needs to be returned. The risk verification rules may also include whether the content of the reimbursement form is clear and complete, such as whether the invoice is clear and complete, whether the card number of the reimbursed user is complete, whether the telephone number is complete, etc. The risk verification rules may also include whether the document elements of the reimbursement form are correct, such as whether the invoice header is correct. The risk verification rules for reimbursement forms that must be returned can be determined based on the actual application scenario, and this application does not make specific limitations.
[0079] It should be understood that after obtaining the reimbursement form, the acquisition unit 310 performs risk verification on the reimbursement form through risk verification rules, which can screen out some reimbursement forms with obvious problems that need to be returned, thereby reducing the subsequent processing pressure of the reimbursement system 200.
[0080] S202: The reimbursement system 200 determines a processing method for the reimbursement form.
[0081] If the processing method is manual processing, S204 and S205 are executed; if the processing method is machine processing, S203 is executed.
[0082] In one possible implementation, the reimbursement system 200 can determine the processing method of the reimbursement form based on a preset ratio. The preset ratio refers to the ratio between the number of reimbursement forms processed by the machine and the number of reimbursement forms processed manually, as preset by the management user. The reimbursement system 200 can obtain multiple reimbursement forms based on the ratio, and then extract the reimbursement forms in proportion to determine whether they are processed manually or by the machine. For example, if the ratio is 9 to 1, if 100 reimbursement forms are obtained, then 90 of them are processed by the machine and 10 are processed manually. It should be understood that the above examples are for illustration purposes only and are not specifically limited in this application.
[0083] In one possible implementation, the reimbursement system 200 determines the processing method for reimbursement forms based on reimbursement rules. Processing methods include manual processing and machine processing. Reimbursement forms processed manually can be submitted to an auditing user for manual review, and manual reimbursement is completed if the review is passed. Reimbursement forms processed by machines do not require manual review and can be directly reimbursed according to the preset machine reimbursement process. In a specific implementation, the reimbursement rules may include judgment conditions and corresponding processing methods. The processing method of the reimbursement form is determined by determining whether the reimbursement form meets the judgment conditions.
[0084] For example, the judgment condition is: "The reimbursement amount exceeds 1 million yuan", and the corresponding processing method is: "Manual processing". For example, the judgment condition is "The reimbursement is overdue for less than 30 days", and the corresponding processing method is: "Machine processing". It should be understood that the management user can determine the processing method corresponding to different judgment conditions through the company's reimbursement system, and this application does not make specific limitations.
[0085] In one possible implementation, the reimbursement system 200 can determine the first tag of the reimbursement form based on the reimbursement rules. The reimbursement rules may include a determination condition and a corresponding first tag. The first tag of the reimbursement form is determined by determining whether the reimbursement form meets the determination condition. The first tag can contain any text, letters, or symbols, and this application does not limit the specific form of the first tag.
[0086] Optionally, the first label is used to indicate the reimbursement process of the reimbursement form. The reimbursement rules may also include the reimbursement process corresponding to the first label. There are differences in the reimbursement processes corresponding to different first labels. That is to say, for reimbursement forms processed by machine reimbursement, the reimbursement process can be subdivided into multiple types, corresponding to different first labels respectively; for reimbursement forms processed by manual reimbursement, the reimbursement process can also be subdivided into multiple types, corresponding to different first labels respectively. For example, the first label A corresponds to manual reimbursement process A, the first label B corresponds to manual reimbursement process B, the first label C corresponds to machine reimbursement process C, and the first label D corresponds to machine reimbursement process D. It should be understood that by subdividing the specific reimbursement processes for machine reimbursement and manual reimbursement through the first label, each reimbursement form can be processed in a targeted manner. In particular, for the manual reimbursement process, each reimbursement form can be handed over to the review users of different special groups for manual review, which makes the reimbursement efficiency higher.
[0087] For example, Table 1 below is an example table of reimbursement rules provided by this application. As shown in Table 1 below, the reimbursement rules may include judgment conditions, processing methods, a first label, and a reimbursement process. It should be understood that the reimbursement rules shown in Table 1 are used for illustration. The reimbursement rules may also include more or less content, such as the risk level corresponding to each judgment condition, such as large orders corresponding to medium risk, low-credit employees corresponding to high risk, etc., or large orders corresponding to level 1 risk, low-credit employees corresponding to level 3 risk, etc. This application does not make specific limitations. The content of the reimbursement rules can be flexibly configured according to the application scenario. This application does not make specific limitations.
[0088] In the example shown in Table 1, the first label may include large orders, low-credit employees, overdue reimbursement, document loss, financial compliance, risky suppliers, over-reimbursement, no violations, etc. Each first label has its corresponding judgment conditions, processing methods and corresponding reimbursement processes. For example, the judgment condition of the large order label is that the cost exceeds the threshold, the processing method is manual processing, and the reimbursement process is a payment risk special process; for example, the judgment condition of the overdue reimbursement label is that the reimbursement date exceeds the deadline, the processing method is not machine processing, and the reimbursement process is a machine reimbursement process. For details, please refer to the reimbursement rule example table shown in Table 1 below. It should be understood that in the example shown in Table 1, the special process refers to sending the reimbursement form to the corresponding special financial employee for manual review and reimbursement. Table 1 is used as an example for illustration, and this application does not make specific limitations.
[0089] Table 1 Example of reimbursement rules
[0090] In a specific implementation, each judgment condition can be configured with a corresponding judgment process, and the reimbursement system 200 can determine whether the reimbursement form meets the judgment condition based on the judgment process. For example, the judgment process for a first label of a large-amount form can be: obtain the reimbursement amount in the reimbursement form, and compare the reimbursement amount with the threshold to determine whether it is a large-amount form; for another example, the judgment process for a first label of a low-credit employee can be: obtain the credit value of the reimbursement user from the credit system, and compare the credit value with the threshold to determine whether the reimbursement user is a low-credit employee; for another example, the judgment process for a first label of a lost file can be: match multiple documents in the reimbursement form with the document list to determine whether the reimbursement form is missing documents. It should be understood that the above judgment process is used for illustration. Specifically, the judgment condition of each first label can be determined according to the actual application scenario, and the corresponding judgment process can be configured. Examples are not given here one by one.
[0091] It should be noted that each first label in the reimbursement rules shown in Table 1 can be further subdivided. For example, large-amount orders can be subdivided into reimbursement orders exceeding 1 million corresponding to processing flow X, and reimbursement orders exceeding 2 million corresponding to processing flow Y. Therefore, large-amount orders can also be subdivided into relatively large amounts and super-large amounts.
[0092] Optionally, the reimbursement system 200 can also train an artificial intelligence (AI) model based on the above-mentioned reimbursement rules to obtain a trained first label generation model, and determine the first label of the reimbursement form based on the first label generation model. The first sample set used when training the AI model may include input samples and output samples, wherein the input samples include reimbursement form samples, and the output samples include the first labels corresponding to the reimbursement form samples. The above-mentioned AI model may include but is not limited to convolutional neural networks (CNN), recurrent neural networks (RNN), graph neural networks (GNN), long short-term memory networks (LSTM), etc., and this application does not make specific limitations.
[0093] In a specific implementation, the above reimbursement rules can be determined by the management user based on the company's reimbursement system. Different types of reimbursement forms can have different reimbursement processes and corresponding to different labels. They can also be determined by the management user based on the possible risk issues of the reimbursement form. Reimbursement forms with different risk issues have different reimbursement processes and corresponding to different labels. They can also be determined by the management user based on other reasons. The specific details can be determined according to the actual application scenario and business needs, and this application does not make specific restrictions. For examples of reimbursement rules, please refer to the relevant content of Table 1, which will not be repeated here.
[0094] Optionally, if it is determined according to the reimbursement rules that a reimbursement form has multiple first tags, the first tags of the same reimbursement process can be merged, or the first tag corresponding to the machine reimbursement process and the first tag corresponding to the manual reimbursement process can be merged, thereby simplifying the processing process and improving processing efficiency. For example, a reimbursement form may be marked with multiple first tags such as "large amount form", "overdue reimbursement", "low credit employee", etc. At this time, according to the reimbursement rules, it is determined that the processing methods corresponding to "overdue reimbursement" and "low credit employee" are machine processing, and the processing method corresponding to "large amount form" is manual processing. In this case, the reimbursement processes corresponding to the three tags can be merged, and the reimbursement form will enter the manual reimbursement processing process. This is because during manual processing, all problems with the reimbursement form can be resolved before reimbursement. For another example, a reimbursement form may be marked with multiple first labels such as "large order" and "risk supplier". Among them, the processing methods corresponding to "large order" and "risk supplier" are both manual processing, and the reimbursement processes indicated by the first labels are the same. They all need to be submitted to Department A for manual review. At this time, the labels can also be merged. The above examples are for illustration only and this application does not make specific limitations.
[0095] It should be noted that the risk verification rules used in S202 are mainly for the preliminary classification of reimbursement form processing methods, which is used to improve the efficiency of subsequent approval. The risk verification rules will also be relatively simple, and the focus is on quickly obtaining risk verification results. The reimbursement rules used in S203 are used to determine the reimbursement process of reimbursement forms, so the configuration of reimbursement rules should be more comprehensive and complex, and the focus is on ensuring the rationality of the reimbursement process. Therefore, risk verification rules and reimbursement rules can be set according to different focuses.
[0096] S203: The reimbursement system 200 completes the reimbursement payment of the reimbursement form and obtains the reimbursement form after reimbursement.
[0097] Optionally, the machine reimbursement process may include determining pre-voucher information for the reimbursement form based on the reimbursement form, completing the reimbursement payment to the user based on the pre-voucher information, completing the reimbursement, and obtaining the reimbursement form. Pre-voucher information is an accounting document used to record future financial transactions or events. Pre-vouchers ensure that future transactions are accurately recorded when formally recorded. Pre-voucher information may include transaction date, transaction description, transaction amount, related party information, account number, supporting documents, authorized signature, approver information, number identification, and other additional information. Among them, the transaction date refers to the expected date on which the transaction occurs; the transaction description may include the reason, background and purpose of the transaction; the transaction amount refers to the amount involved in the transaction; the relevant party information includes the name, address or other information of the company, individual or entity to facilitate the subsequent reconciliation process; the account number includes the number of the account involved in the transaction, such as the receiving account number and the debit account number; supporting documents include invoices, receipts, contracts, etc., which are used to subsequently verify the legality and accuracy of the transaction; the authorized signature includes the signature of the authorized person to determine the compliance and legality of the transaction; the approver information includes the name, position and other information of the authorized person; the number identifier is the unique identifier of the pre-voucher, which facilitates the subsequent management and tracking of the pre-voucher; other additional information can be determined according to the specific actual scenario, such as project number, handler information, information about related transactions, etc., and this application does not make specific limitations.
[0098] In specific implementation, during the machine reimbursement process, the reimbursement system 200 can communicate with some third-party payment systems, such as a bank transfer system, to determine the payment method, payment amount, payment account, deduction account and other information based on the pre-voucher information and the reimbursement form, and deposit the amount required to be reimbursed by the reimbursement user into the payment account provided by the reimbursement user, and generate a payment record for archiving.
[0099] Optionally, the machine reimbursement process may also include updating the credit value information of the reimbursed user, wherein the reimbursed users include corporate employees and suppliers, and the credit value information includes the credit value of the corporate employees and the risk value of the supplier. Some reimbursement processes corresponding to the first label need to update the credit value information of the reimbursed user, and some reimbursement processes corresponding to the first label do not need to be updated. Specifically, whether to update and how to update the credit value information of the reimbursed user can be determined according to the reimbursement process corresponding to the first label. For example, the reimbursement form with the excess reimbursement label needs to deduct the employee's credit value. If the excess is less than 100%, the credit value will be deducted by 3 points. If the excess is more than 100%, the credit value will be deducted by 5 points. The reimbursement form with the large-amount label does not need to deduct the employee's credit value. The above examples are for illustration only and are not specifically limited in this application. The credit value can also be used by the reimbursement system 200 to determine the first label and the second label, such as determining in S202 whether the first label of the reimbursed user is a low-credit employee or a high-risk supplier.
[0100] It should be understood that by updating the credit system when making reimbursements and determining the credit value of the reimbursement user based on the credit system when determining the label, the reimbursement user will pay more attention to maintaining his or her own credit. The reimbursement user will try to reduce the number of applications for high-risk reimbursement forms as much as possible, resulting in fewer and fewer reimbursement forms that require manual review. The entire reimbursement system can be in a virtuous cycle, thereby improving the reimbursement efficiency of the reimbursement system.
[0101] Optionally, the machine reimbursement process for reimbursement forms with different first labels is the same or different, and the machine reimbursement process corresponding to each first label can be flexibly configured according to actual business needs. For example, a reimbursement form with an overdue reimbursement label needs to determine the reimbursement amount based on the number of overdue days, with a 5% deduction for overdue 30 days and a 10% deduction for overdue 60 days; for example, a reimbursement form with no violations needs to send a notification to the first operating terminal 100A after the reimbursement is completed, indicating that the reimbursement is successful and the payment will be completed within 3 working days. It should be understood that the above reimbursement process is used for illustration purposes only, and the reimbursement process for reimbursement forms with different first labels can be determined according to the actual application scenario, and this application does not make specific limitations.
[0102] Optionally, the machine reimbursement process may also include a machine initial verification process and a machine review process. After the machine initial verification process obtains the pre-voucher information corresponding to the reimbursement form, the machine review process can complete the review of the pre-voucher information. The review process may include determining whether the process of obtaining the pre-voucher information is incorrect, such as whether to deduct the credit value, whether to deduct the amount, etc., to further improve the accuracy of the reimbursement process and ensure the accuracy of the pre-voucher information.
[0103] S204: The reimbursement system 200 sends the reimbursement form to the second operating terminal 100B.
[0104] In a specific implementation, reimbursement forms that are processed manually need to be sent to the corresponding review user for review. Specifically, the manual reimbursement process can be determined based on the first label of the reimbursement form. Different first labels indicate different manual reimbursement processes. For example, some reimbursement forms require two people to review them simultaneously, while others require four people to review them in turn. Different review users may correspond to different first labels. The reimbursement system 200 can send the reimbursement form to the corresponding second operating terminal 100B according to the manual reimbursement process corresponding to the first label. For example, if the first label of reimbursement form A1 is B1, the corresponding manual reimbursement process is: first sent to review user C1 for initial review, then sent to review user D1 for review, and then sent to senior expert E1 for review. In this case, S204 can send the reimbursement form to review user C1, review user D1, and senior expert E1 for manual review in sequence. It should be understood that under the manual review method, reimbursement forms with different first labels are handled by different professionals, and each reimbursement form is processed in a targeted manner. The subdivision of work content can improve review efficiency.
[0105] Optionally, the manual reimbursement process may include sending a reimbursement form to the corresponding reviewing user, and may also include receiving a reimbursement form after reimbursement feedback from the reviewing user, and may include receiving a credit value update request from the reviewing user, and updating the credit value based on the credit value update request. The description of the pre-credential information and credit value information can be referred to the above content and will not be repeated here.
[0106] Optionally, the review users corresponding to different manual reimbursement processes may be different, and the number of review users may also be different. There are differences in the job levels, permissions or functions of different review users. For example, the review users may include preliminary review users, review users and senior expert users. The reimbursement system 200 can send the reimbursement form to the preliminary review user, review user and senior expert user in sequence. When the review conclusion fed back by each user is passed, the pre-voucher information corresponding to the reimbursement form is obtained. Among them, the preliminary review user can communicate with the reimbursement user based on the first label and the reimbursement form, and upload the preliminary review result when it is confirmed that the reimbursement is passed. The preliminary review result may include but is not limited to communication records, pre-voucher information, review records, etc. The review user can conduct a second review of the preliminary review result, and upload the review result when it is confirmed that the reimbursement is passed. The senior expert user can conduct a third review of the preliminary review result and the review result to obtain the senior expert review result. The reimbursement form is reviewed multiple times by review users with different roles to improve the accuracy of reimbursement and reduce financial risks.
[0107] It should be noted that the initial review users, review users, and senior expert users corresponding to the manual reimbursement processes with different first labels may also be different. For example, the initial review user in the workflow corresponding to the first label of a large-amount order is user A who reviews the amount, and the initial review user in the workflow corresponding to the first label of a lost file is user B who reviews the content of the lost file. The two are responsible for different work content, have different work permissions, and may also work in different departments. The initial review user, review user, and senior expert user corresponding to each workflow can be determined based on the actual application scenario. It should be understood that under the manual review method, reimbursement forms with different first labels are handled by different professionals, and each reimbursement form is handled in a targeted manner. The subdivision of work content can improve review efficiency.
[0108] For example, as shown in Table 1, the payment risk special process can send a reimbursement form to the review user who reviews the payment risk. The review user can review the reimbursement amount according to the first label "Large Amount Form". After confirming that the reimbursement form is indeed a large amount form, the review user will communicate with the reimbursement user to determine the reason for the large amount form, and decide whether to approve it in combination with the company's rules and regulations. If the review is passed, the pre-voucher information of the reimbursement form will be determined and fed back to the reimbursement system 200. If the employee's credit value information needs to be deducted, a request to update the credit value information needs to be submitted; for another example, the archive risk special process can send a reimbursement form to the review user who reviews the archive risk. The review user can review whether the reimbursement form document is complete according to the first label "File Lost". After confirming that there is indeed a lost file in the reimbursement form, the review user will communicate with the reimbursement user about the content of the lost file and why it was lost, and determine whether the file can be approved after being lost in combination with the company's rules and regulations. It should be understood that the above examples are for illustration only and this application does not make specific limitations.
[0109] S205: The second operating terminal 100B sends the reimbursement form to the reimbursement system 200.
[0110] In a specific implementation, the second operating terminal 100B can display the reimbursement form and the second label to the reviewing user. The reviewing user can review the reimbursement form based on the reimbursement form and the first label, and can communicate with the reimbursement user offline when necessary. If the review is passed, the pre-voucher information corresponding to the reimbursement form can be obtained. If the review fails, a message of review failure is returned to the first operating terminal 100A.
[0111] Optionally, after obtaining the pre-voucher information, the reviewing user can manually determine the payment method, payment amount, payment account, debit account, and other information based on the pre-voucher information, deposit the amount required by the reimbursement user into the payment account provided by the reimbursement user, and generate a payment record for archiving. Of course, the pre-voucher information and reimbursement form can also be sent to the reimbursement system 200. The reimbursement system 200 can pay the reimbursement amount to the reimbursement user through the above-mentioned machine reimbursement process and obtain a reimbursement form after reimbursement. This application does not specifically limit this.
[0112] It can be understood that the processing method of the reimbursement form is determined by S202, and the reimbursement forms with lower risks are processed by machine processing, and the reimbursement forms with higher risks are processed by manual processing. In fact, in the actual processing process, the proportion of reimbursement forms with lower risks can reach 90% to 95%, and the proportion of reimbursement forms with higher risks that require manual review is only 5% to 10%. Therefore, the reimbursement method provided by this application can enable reimbursement forms with lower risks to be quickly completed and reimbursed, thereby improving the user experience of reimbursement users. At the same time, a small number of reimbursement forms with higher risks will only be reimbursed and paid after manual review, avoiding financial risks, reducing the number of manually reviewed reimbursement forms, and reducing labor costs.
[0113] It should be understood that in the embodiment of the present application, the reimbursement form after reimbursement refers to the reimbursement form for which the reimbursement amount has been paid to the reimbursement user. The reimbursement form may or may not have been manually reviewed, and this application does not make specific limitations.
[0114] S206: The reimbursement system 200 selects a reimbursement form set from the multiple reimbursement forms.
[0115] In a specific implementation, the reimbursement form set includes reimbursement forms with risks. Risk refers to reimbursement forms that need to be reviewed. The specific definition of reimbursement forms with risks can be determined based on the business scenario. The reimbursement system 200 can determine the sampling status of the reimbursement forms after reimbursement according to the sampling rules. The sampling status includes sampling and not sampling. The reimbursement forms with the sampling status of sampling are added to the reimbursement form set and wait to enter the sampling process. The sampling process includes machine sampling process and manual sampling process. The reimbursement forms with the sampling status of not sampling do not need to be processed. It should be understood that most of the reimbursement forms after payment are reimbursement forms that have not been manually reviewed, and there may be reimbursement forms with incorrect reimbursement. Therefore, by performing sampling inspection on the reimbursement forms after reimbursement in S206, the reimbursement form set is screened out for re-review, so that the misreported funds can be recovered in time and the financial losses can be reduced.
[0116] In one possible implementation, the sampling rules may include full label rules. The sampling scope of the full label rules is multiple reimbursement forms after reimbursement, that is, for the whole, the full label rules may include judgment conditions and corresponding sampling status. Reimbursement forms after reimbursement that meet the judgment conditions can be included in the reimbursement form collection.
[0117] Furthermore, the full label rules may include judgment conditions, corresponding sampling status and corresponding second labels. The sampling status is used to indicate whether the reimbursement form needs to enter the sampling review process. The second label is used to indicate the specific sampling review process of the reimbursement form, such as instructing the reimbursement form to enter the manual special sampling process for large-value forms, or enter the machine sampling process for overdue reimbursements.
[0118] In specific implementations, full labeling rules may include some rules for post-reimbursement risks. Post-reimbursement risks here refer to the risks that may arise from changes in the document elements of a reimbursement form after the reimbursement payment is completed. Document elements refer to the content of each document in the reimbursement form, such as the reimbursement person, reimbursement time, reimbursement amount, invoice, and attached documents. For example, if sold goods are fully or partially returned after the reimbursement form is completed, a red invoice needs to be issued to modify the invoice content, and the reimbursement form has changed. For example, if a supplier encounters financial risk issues after the reimbursement form is paid, the supplier risk value in the reimbursement form will change, potentially threatening the company's reputation and financial stability. In addition, there may be changes in contract terms and company rules and regulations. The labeling rules for post-reimbursement risks described above can be determined based on the actual application scenario.
[0119] For example, Figure 3 is an example diagram of obtaining a set of reimbursement forms and a second label through full sampling in an application scenario provided by this application. As shown in Figure 3, multiple reimbursement forms are first obtained, and the second label of each reimbursement form is determined through the full label rule. The reimbursement form set is filtered out from the multiple reimbursement forms according to the type of the second label (spot check or no spot check). Figure 3 gives an example of the full label rule. Each rule may include a judgment condition and a corresponding second label and a spot check status. For example, the first reimbursement form from the top to the bottom in Figure 3 meets the judgment condition a1, and label a1 can be added to it. The spot check status is spot check, so the reimbursement form can be added to the reimbursement form set, and the third reimbursement form meets the judgment condition a3, and label a3 can be added to it. The spot check status is no spot check, so the reimbursement form is not added to the reimbursement form set. It should be understood that Figure 3 is used for illustration and is not specifically limited in this application. Through full sampling, all reimbursement forms can be fully checked, and reimbursement forms with high risk levels can be obtained for review, which can reduce financial risks.
[0120] Optionally, the judgment conditions of the above-mentioned full label rules may include invoice red cancellation or invoice cancellation. The reimbursement form that meets the judgment conditions can be marked with a second label of red cancellation and cancellation invoice, and the corresponding sampling status is sampling inspection. The corresponding sampling process can be configured according to business needs, such as the corresponding manual review process, wherein, invoice cancellation means that the invoice in the reimbursement form is cancelled after reimbursement, and invoice red cancellation means that the invoice in the reimbursement form is re-issued as a red cancellation invoice after reimbursement. A red cancellation invoice is a special red-ink invoice issued when the invoice is incorrect or the goods sold are returned in full or in part. The red cancellation invoice can replace the original invoice. If the invoice is red cancelled or cancelled, the related reimbursement form also needs to be adjusted accordingly, including correcting the amount, date or other relevant information on the reimbursement form to maintain the accuracy of financial records, otherwise there will be financial risks, such as affecting the company's tax declaration and other things. In specific implementations, you can identify a voided invoice by checking the invoice number. A voided invoice is typically created based on the original invoice. The new invoice number may include the original invoice number and an additional identifier, such as "voided" or "voided." You can also identify a voided invoice by verifying the amount, checking whether the invoice header is the same as the original invoice, checking the date, and checking the notes, etc. This application does not limit this.
[0121] Optionally, the judgment conditions of the above-mentioned full labeling rules may include changes in the credit of the reimbursement user. Reimbursement forms that meet the judgment conditions can be marked with a second label such as high-risk supplier, low-credit employee, etc., and the spot check status is spot check. The corresponding spot check process can be configured according to business needs, such as a corresponding manual review process. For example, if the supplier in the reimbursement form is determined to be a high-risk supplier, the corresponding second label is high-risk supplier, or if the reimbursement user is determined to be a low-credit employee, the corresponding second label is low-credit employee. It should be understood that since the risk level of the supplier and the credit rating of the employee are constantly changing over time, the risk level of the supplier and the credit rating of the employee may meet the conditions before the reimbursement deduction is completed on the reimbursement form, but after the reimbursement deduction is completed, the supplier becomes a high-risk supplier, or the employee's credit becomes low. At this time, the previous reimbursement form needs to be re-reviewed to determine whether the funds need to be recovered to avoid financial risks. Among them, the method of determining the risk level of the supplier and the credit rating of the employee can refer to the relevant description of the aforementioned credit system, which will not be repeated here.
[0122] Optionally, the judgment conditions of the above-mentioned full label rules may include changes in the documents in the reimbursement form. The reimbursement form that meets the judgment conditions can be marked with a second label such as contract change, document change, etc. The corresponding sampling status is sampling, and the corresponding sampling process can be configured according to business needs, such as the corresponding manual review process. For example, after the reimbursement payment is completed on the reimbursement form, additional terms are added to the relevant contract in the reimbursement form, the terms change when the contract is renewed, the company's reimbursement system changes, etc. The corresponding labels can be contract changes, document changes, etc., which are not specifically limited in this application. It should be understood that the sampling rules may also include some other possible changes in the reimbursement form after reimbursement, which are not illustrated here one by one.
[0123] Optionally, the full tagging rule can also include criteria for duplicate invoices within a reimbursement form. Reimbursement forms that meet this criteria can be tagged with a second, duplicate reimbursement tag and assigned a spot check status. The spot check process can be configured based on business needs, such as a manual review process. It should be understood that some complex expense reimbursement processes may involve multiple invoices, and employees may submit duplicate invoices for reimbursement. Identifying such reimbursement forms can avoid unnecessary expenses and mitigate financial risks.
[0124] Optionally, the full label rules may also include the reimbursement rules used in S203. It should be understood that manual review may result in erroneous reviews due to carelessness. By performing a second review of the reimbursement forms that have been reimbursed through the spot check rules, reimbursement forms that have been missed or manually mis-reviewed can be screened out, thereby recovering funds in a timely manner and reducing financial risks.
[0125] It should be understood that the full label rules may also include more content, which can be flexibly configured according to the actual application scenario, and this application does not make specific limitations.
[0126] In one possible implementation, the sampling inspection rules may also include typical tagging rules, which include risk indicators. The typical tagging rules apply to typical reimbursement forms, that is, those that meet the risk indicators. Specifically, reimbursement forms that meet the risk indicators will have their sampling inspection status set to "inspected," while those that do not meet the risk indicators will have their sampling inspection status set to "not inspected." Reimbursement forms with a sampling inspection status set to "inspected" will be added to the reimbursement form collection.
[0127] Furthermore, a typical labeling rule may include a risk indicator and a corresponding second label. The inspection status of reimbursement forms that meet the risk indicator is determined to be inspection, and the second label is used to indicate the specific inspection and review process. The sets of reimbursement forms obtained using different risk indicators correspond to different second labels, and different second labels correspond to different inspection processes. For example, the second label of multiple reimbursement forms in the set of reimbursement forms filtered according to risk indicator X1 is Y1, and the manual inspection process of the set of reimbursement forms with the second label Y1 is Z1; the second label of multiple reimbursement forms in the set of reimbursement forms filtered according to risk indicator X2 is Y2, and the manual inspection process of the set of reimbursement forms with the second label Y2 is Z2, and so on. Examples are not given here one by one.
[0128] Optionally, the risk indicator and the corresponding second label can be obtained based on historical reimbursement data, and the risk indicator and the corresponding second label for screening the reimbursement form set are determined based on the risk-aggregated reimbursement forms in the historical reimbursement data, wherein the risk-aggregated reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues, the risk indicator is the above-mentioned same document element, the second label is the above-mentioned same risk issue, and the above-mentioned historical reimbursement data includes historical spot check results. It should be understood that if the historical reimbursement data shows that some reimbursement forms with the same risk issues have the same document elements, then other reimbursement forms with the same document elements may have the same risk issues. At this time, by screening out these reimbursement forms through risk indicators for manual review, undetected risk issues can be discovered in a timely manner to avoid financial risks.
[0129] For example, Figure 4 is an example diagram of a set of reimbursement forms and a second label obtained through a typical sampling in an application scenario provided by this application. As shown in Figure 4, under the typical sampling method, it is necessary to first screen out a set of reimbursement forms that meet the risk indicators from the reimbursement forms after reimbursement based on the risk indicators. The label of each reimbursement form in the reimbursement form set corresponds to the risk indicator used during screening. For example, the reimbursement form set obtained by screening through risk indicator 1 in Figure 4 has a second label b1 corresponding to risk indicator 1, and the reimbursement form set obtained by screening through risk indicator 2 has a second label b2 corresponding to risk indicator 2, and so on. It should be understood that Figure 4 is used for illustration and this application does not make specific limitations. By focusing on some risk aggregation scenarios through typical sampling methods, it is possible to check for omissions and fill in gaps in reimbursement forms that were not sampled by the full sampling method, thereby further reducing financial risks.
[0130] For another example, if historical data shows that there are 5 reimbursement forms that were approved beyond authority and belong to Department A, then Department A is likely to have submitted multiple reimbursement forms that were approved beyond authority. Therefore, the document element of Department A can be used as a risk indicator to filter out all reimbursement forms submitted by Department A within a period of time and give them a second label of unauthorized approval. For another example, if historical data shows that the meal expense reimbursement forms submitted by employee B contain multiple meals in one day, then employee B is likely to have submitted duplicate invoices. Therefore, the document element of employee B can be used as a risk indicator to filter out all reimbursement forms submitted by employee B within a period of time and give them a second label of duplicate reimbursement. For another example, if historical data shows that employee C If, among the reimbursement forms submitted in the past year, payments to supplier C2 exceeded 10% of the total, then there is a risk of centralized supplier payments between supplier C2 and employee C1. Therefore, the document element of supplier C2 can be used as a risk indicator to filter out all reimbursement forms submitted by supplier C2 within a certain period and assign a second label indicating centralized supplier payments risk. For another example, if historical data shows that multiple reimbursement forms in the days before and after holiday D have a risk of excessive holiday expenses, the date range of that holiday can be used as a risk indicator to filter out all reimbursement forms for holiday expenses within that date range and assign a second label indicating excessive holiday expenses. It should be understood that the above examples are for illustrative purposes only and are not intended to be limiting in this application.
[0131] In the specific implementation, risk indicators may include the reimbursement user, reimbursement account, reimbursement department, approver, reimbursement time, reimbursement amount, etc. in the document elements. The management user can flexibly configure some risk indicators of risk aggregation scenarios that often occur based on historical data and management experience. This application does not make specific limitations.
[0132] Optionally, when obtaining a set of reimbursement forms based on risk indicators, a stratified sampling method can be used to obtain a set of reimbursement forms in combination with the risk indicators. Specifically, the multiple reimbursement forms can be divided into multiple stratified groups according to the stratification indicators. The stratification indicators here can also be document elements in the reimbursement forms. For example, the multiple reimbursement forms can be divided into multiple stratified groups according to document elements such as department, document type, and region. Then, at least one reimbursement form is sampled from each stratified group according to the risk indicators. For example, random sampling is performed based on risk indicators such as the actual payment amount to the supplier and holiday expenses. After obtaining the set of reimbursement forms, the corresponding second label is applied.
[0133] In one possible implementation, the sampling inspection rules may also include stratified labeling rules. The sampling inspection scope corresponding to the stratified labeling rules is the reimbursement forms obtained through stratified sampling, that is, a portion of the reimbursement forms sampled from the entire population according to a certain ratio. The sampling inspection status of the sampled reimbursement forms is "sampled inspection", and the sampling inspection status of the unsampled reimbursement forms is "not sampled".
[0134] In a specific implementation, the sampling scope corresponding to the stratified labeling rule is the set of reimbursement forms obtained by stratified sampling. The specific process of stratified sampling can be as follows: the reimbursement forms are divided into multiple stratified groups according to the stratification index, and then multiple reimbursement forms are extracted from the multiple stratified groups by stratified sampling to obtain a set of reimbursement forms, and then the second label of each reimbursement form in the set of reimbursement forms is determined based on the stratified sampling rule. The stratification index is any one of the document elements in the reimbursement form, such as department, document type, region, etc., which is not specifically limited in this application. In a specific implementation, when extracting multiple reimbursement forms from multiple stratified groups, a preset number of reimbursement forms can be randomly extracted from each stratified group according to a preset ratio, or the same number of reimbursement forms can be extracted from each stratified group. This application does not make specific limitations.
[0135] For example, Figure 5 is an example diagram of the step flow for obtaining a set of reimbursement forms and a second label through a stratified sampling method in an application scenario provided by the present application. As shown in Figure 5, the reimbursement system 200 can first obtain at least one set of reimbursement forms through stratified indicators and stratified sampling methods, and then determine the second label of each set of reimbursement forms based on the stratified label rules.
[0136] It should be noted that the reimbursement rules are mainly aimed at the risks before reimbursement, and the sampling rules are mainly aimed at the risks after reimbursement, so the reimbursement rules are different from the sampling rules, or they are partially the same and partially different. At the same time, the full label rule in the sampling rule is aimed at all reimbursement forms. The number of reimbursement forms processed using the full label rule is large, so the granularity of the full label rule can be coarser, which improves the efficiency of sampling; the stratified sampling rule is mainly aimed at some reimbursement forms obtained by stratified sampling. The number of reimbursement forms processed using the stratified label rule is small, so the granularity of the stratified sampling rule can be finer, which improves the quality of sampling. The above examples are for illustration, and the reimbursement rules and sampling rules can be flexibly configured according to the actual application scenarios, and this application does not make specific limitations.
[0137] In one possible implementation, the reimbursement system 200 may use any of the three sampling methods of full sampling, typical sampling, and stratified sampling to obtain a set of reimbursement forms, or may use a combination of the three sampling methods to obtain a set of reimbursement forms, which is not specifically limited in this application. Furthermore, the three sampling methods may be performed simultaneously, sequentially, or partially simultaneously and partially sequentially, such as performing a full sampling based on sampling rules at the end of each year, performing a typical sampling based on risk indicators at the end of each month, and performing random stratified sampling based on the third label rule at the end of each year and the end of each month. The above examples are for illustration only and are not specifically limited in this application.
[0138] It should be understood that all reimbursement forms after reimbursement are subject to full sampling inspection through sampling inspection rules, typical sampling inspection is carried out on reimbursement forms in risk-aggregated scenarios through risk indicators, and random stratified sampling inspection is carried out on reimbursement forms after reimbursement through third-label rules. Multi-faceted sampling inspection ensures that risky reimbursement forms can be screened out in a timely manner to reduce financial risks.
[0139] S207: The reimbursement system 200 sends the reimbursement form set to the second operating terminal 100B.
[0140] Optionally, a second tag indicates the inspection process for the expense claim set, which can include manual inspection and machine inspection. Typically, for expense claim sets with simpler inspection processes, a machine inspection process can be configured to determine the inspection results. However, for most expense claim sets, manual inspection is best used to ensure the accuracy of the inspection results.
[0141] It should be understood that the embodiment of FIG2 illustrates a manual sampling process for a set of expense reports. Therefore, after S206 screens the set of expense reports, S207 sends it to the review user for review. In other embodiments, the set of expense reports can also be subdivided to determine which expense reports require manual review and which require machine review, and then enter the manual sampling process and the machine sampling process respectively.
[0142] In a specific implementation, the reimbursement system 200 can send reimbursement forms with different second tags to different second operating terminals 100B for processing based on the second tag of each reimbursement form in the reimbursement form set and the manual sampling process indicated by the second tag.
[0143] It should be understood that most of the reimbursement forms that have been paid have not been manually reviewed, and there may be reimbursement forms with errors. Timely spot checks and audits of reimbursement forms can help recover misreported funds in a timely manner and reduce financial losses.
[0144] S208: The second operating terminal 100B returns the sampling result to the reimbursement system 200.
[0145] Optionally, the sampling results include at least manual registration issues and financial loss values. Manual registration issues may include the risk types contained in the reimbursement form set, the causes of the risks, etc. The content of the manual registration issues can be determined based on the actual business scenario, and this application does not make specific restrictions. Among them, the sampling results are used for management users to adjust the reimbursement rules and sampling rules, adjust the reimbursement process corresponding to the first label and the sampling process corresponding to the second label, and can also adjust some risk indicators, stratification indicators, the number of reimbursement form sets, etc., and this application does not make specific restrictions. For example, the management user can evaluate the problem situation and financial loss rate for the whole year based on the financial loss value of the year and the manual registration issues of the year, adjust the reimbursement rules and sampling rules based on the problem situation and financial loss rate, and modify the number of reimbursement forms for manual review.
[0146] For example, in the reimbursement rules used in the first year, "overdue reimbursement" corresponds to a machine reimbursement process and does not require manual review. However, the random inspection results of the first year showed that there were a large number of overdue reimbursement forms in the first year. Employees delayed submitting expense reimbursements, resulting in the company's funds being stranded and financial risks. At this time, the machine reimbursement process corresponding to "overdue reimbursement" can be modified based on the random inspection results, such as deducting the employee's credit value, or increasing the amount of deducted employee credit value, or modifying the reimbursement process corresponding to "overdue reimbursement" to a manual reimbursement process. The above examples are for illustration only and are not specifically limited in this application.
[0147] S209: The reimbursement system 200 sends a random inspection report to the second operating terminal 100B.
[0148] In a specific implementation, the reimbursement system 200 can integrate the sampling results of multiple reimbursement form sets sent by multiple second operating terminals 100B to determine a sampling report for this batch of reimbursement form sets. The sampling report may include comprehensive problems of multiple reimbursement form sets and the capital loss rate of multiple reimbursement form sets. For example, S202 obtains 1,000 reimbursement forms. After executing S202 to S207 to complete the reimbursement of these 1,000 reimbursement forms, 100 reimbursement form sets are extracted from the 1,000 reimbursement forms. Executing S208 to S209 can obtain 100 sampling results, and then S210 can obtain a sampling report from the 100 sampling results. The sampling report may include a summary of problems and a capital loss rate. The above examples are for illustration only and are not specifically limited in this application.
[0149] Optionally, the sampling report may include a recommended processing ratio. This recommended ratio refers to the preset ratio between manually processed and machine-processed reimbursement forms when determining the processing method for the reimbursement forms in S202. The management user can adjust the ratio used in S202 based on this recommended ratio, for example, adjusting the ratio of machine-processed reimbursement forms from 95% to 90%. After multiple rounds of adjustments, the ratio between manually processed and machine-processed reimbursement forms can be adjusted to a reasonable value.
[0150] Optionally, the spot check report may include a recommendation result of the reimbursement rule, and the recommendation result includes a recommended judgment condition and a corresponding recommended processing method. For example, if the judgment condition is a large-amount order, and the corresponding processing method is a machine processing method, and the spot check result shows that the proportion of reimbursement orders with problems for large-amount orders is very high, the recommendation result generated by the reimbursement system may include: the recommended judgment condition is a large-amount order, and the corresponding recommended processing method is a manual processing method. It should be understood that the above examples are for illustration purposes only. In this way, by adjusting the reimbursement rules through the spot check report, the types of reimbursement orders processed manually and by machines in S202 can reach a reasonable ratio. High-risk reimbursement orders are manually reviewed, and low-risk or no-risk reimbursement orders go through the machine processing process. The subsequent spot check pressure in S206 to S208 will also be reduced.
[0151] Furthermore, the recommendation result may also include a recommended first label and a recommended processing flow indicated by the recommended first label. For example, the judgment condition in Table 1 is a large-value order, and the corresponding processing method is the payment risk special process. However, the company's rules and regulations require that large-value orders of different amounts be reviewed by different users. For example, orders over 1 million yuan need to be reviewed by Department A, and orders over 10 million yuan need to be reviewed by Department B. Therefore, in actual processing, after a large-value order enters the payment risk special process, Department A and Department B may have to transfer the order back and forth for processing. For example, a large-value order of 3 million yuan is sent to Department B, and Department B needs to transfer it to Department A for processing. For example, a large order of 40 million is sent to Department A, which needs to be transferred to Department B for processing. The process is very cumbersome. When the review user fills in the manual registration question, he / she will feedback the need to subdivide the large order into tags according to the amount. If multiple review users mention this requirement, the recommended results in the spot check report can also include the judgment conditions for reimbursement exceeding 1 million yuan. The corresponding recommended processing method is not manual, and the corresponding first tag is a large amount. The corresponding reimbursement process is submitted to Department A for review. Similarly, the judgment conditions, processing methods and reimbursement processes of the first tag for super-large amounts can also be included. Examples are not given here one by one. It should be understood that by recommending the first tag and the processing flow indicated by the first tag, users can better adjust the reimbursement rules, improve reimbursement efficiency, and reduce the pressure of subsequent spot check processing.
[0152] S210 : The second operating terminal 100B sends a configuration update request to the reimbursement system 200 .
[0153] In a specific implementation, the management user can obtain the spot check report through the second operation terminal 100B and decide whether to adjust the reimbursement rules and spot check rules based on the spot check report. If adjustment is required, S210 can be executed to send a configuration update request to the reimbursement system 200. The configuration update request includes the reimbursement rules and / or spot check rules to be updated. Optionally, the reimbursement system 200 can also recommend the reimbursement rules and spot check rules that need to be updated to the second operation terminal 100B based on the spot check report. This can be achieved through a recommendation model. The recommendation model can be an AI model or a statistical model, which is not specifically limited in this application.
[0154] It can be understood that through the reimbursement rules, most reimbursement forms can be reimbursed directly without manual review, thereby improving reimbursement efficiency. Then, the reimbursement forms are spot-checked through various sampling methods to minimize the financial risks brought about by the fact that most documents are not manually reviewed. Then, the financial loss rate is determined based on the sampling results, and the reimbursement rules and sampling rules are adjusted, and the amount of manually reviewed documents is adjusted, so that the entire reimbursement system 200 can ensure higher reimbursement efficiency while ensuring lower financial risks.
[0155] In order to make the present application more understandable, the configuration interface provided by the present application is illustrated below with reference to FIG6 .
[0156] Figure 6 is an exemplary configuration interface provided by this application. This configuration interface can be used by the configuration unit 380 in the embodiment of Figure 1 to obtain a configuration request input by a management user. It can also be the interface used by the management user when sending a configuration request in S201 in the embodiment of Figure 2, or it can also be the interface used by the management user when sending a configuration update request in S210. This application does not specifically limit this. At the same time, this configuration interface can be used to configure reimbursement rules or sampling inspection rules, which is not specifically limited in this application.
[0157] Specifically, the configuration interface shown in Figure 6 is used to configure the first label and the corresponding reimbursement process. The specific configuration content is: in the configuration reimbursement rules, the reimbursement process corresponding to the "large amount order" label is the "special payment process". As shown in Figure 6, the configuration interface may include a creator information display area 610, a rule source selection area 620, a label name input area 630, a workflow source selection area 640, a workflow description input area 650, a workflow parameter selection area 660 and a save control area 670. Each of the above areas is explained below.
[0158] The creator information display area 610 is used to display relevant information of the creator of the tag. The creator here is the management user. The relevant information of the creator may include the creator's name, creation time, last updater's name, last update time, etc. Of course, it can also include more or less information, and this application does not make specific limitations.
[0159] The rule source selection area 620 is used for the management user to select the label rules that need to be configured. If you want to configure reimbursement rules, you can select reimbursement rules. If you want to configure full label rules, you can select sampling rules-full label rules, and so on. Examples are not given here one by one.
[0160] It should be understood that reimbursement rules include judgment conditions, a first tag, and a reimbursement process. For details, please refer to the description of the embodiment in Table 1. The configuration interface shown in FIG6 is used to configure the correspondence between tags and workflows. Therefore, the application scenario shown in FIG6 assumes that the correspondence between judgment conditions and tags has already been configured. The reimbursement rules displayed in the rule source selection area 620 here actually have the correspondence between judgment conditions and tags configured. The management user only needs to select the reimbursement rule to configure the correspondence between a tag and the workflow.
[0161] Furthermore, if the user needs to configure the correspondence between the judgment condition and the first label, the configuration can be achieved through a graphical interface similar to that shown in Figure 6, or through a non-graphical interface such as API or CLI, or by entering code through API. This application does not make specific limitations.
[0162] The tag name input area 630 allows the administrator to select the name of the tag to be configured. For example, in the example shown in Figure 6, if the reimbursement process for large-value orders is to be configured, the result of selecting tag name input area 630 is "Large-value Order". If the reimbursement process for lost files is to be configured, the result of selecting tag name input area 630 is "File Lost".
[0163] The workflow source selection area 640 allows the administrator to select the name of the workflow to be configured. For example, in the example shown in Figure 6, the reimbursement process for large-value orders needs to be a payment-specific process, so the payment-specific process is selected in the workflow source selection area 640. If the reimbursement process for file loss is to be configured, the file risk-specific process can be selected in this area.
[0164] It should be understood that the configuration interface shown in FIG6 is used to configure the correspondence between tags and workflows. Therefore, the application scenario shown in FIG6 assumes that the steps included in each workflow have been configured. The user only needs to select a workflow to configure the correspondence between a tag and the workflow. Furthermore, if the management user needs to configure the specific steps of the workflow, the configuration can be achieved through a graphical interface similar to that shown in FIG6, or through a non-graphical interface such as an API or CLI, or by entering code through the API. This application does not specifically limit this.
[0165] The workflow description input area 650 is used for the management user to input some description information to help other management users understand the purpose and steps of the workflow.
[0166] The workflow parameter selection area 660 is used for management users to set some workflow-related parameters, such as the "review first, pay later" parameter shown in Figure 6. If it is turned on, it means that the reimbursement form corresponding to the first label needs to be manually reviewed and can enter the manual reimbursement process. If it is turned off, it means that the reimbursement form corresponding to the first label does not need to be manually reviewed and can enter the machine reimbursement process. For example, the "merge to create pending" parameter shown in Figure 6, if it is turned on, it means that if a reimbursement form has multiple labels, then multiple labels can be merged. If it is turned off, multiple labels will not be merged. The specific method of merging labels can be referred to the relevant description of the embodiments of Figures 1 and 2, which will not be repeated here.
[0167] The save control area 670 is used for the management user to save or cancel the configuration, and can also set whether to take effect on the configured reimbursement rules.
[0168] It should be understood that through the configuration interface shown in Figure 6, the management user can flexibly configure the correspondence between different first labels and different workflows, and after obtaining the sampling report, the management user can flexibly modify the correspondence between the configured first label and the workflow according to the financial loss rate in the sampling report, such as changing the reimbursement form that was previously manually reimbursed to machine reimbursement, or changing the reimbursement form that was previously machine reimbursed to manual reimbursement, etc., so as to continuously adjust the reimbursement rules used during reimbursement and adjust the number of reimbursement forms for manual reimbursement to a reasonable value, so that the reimbursement system 200 can minimize financial risks and reduce labor costs while ensuring reimbursement efficiency, thereby forming a scientific and rigorous reimbursement process.
[0169] In summary, the reimbursement method provided by this application can first obtain multiple reimbursement forms, determine the first label of each reimbursement form according to the reimbursement rules, and complete the reimbursement payment of each reimbursement form based on the reimbursement process indicated by the first label. The reimbursement process includes a machine reimbursement process and a manual reimbursement process. Among them, most reimbursement forms with lower risks will go through the machine reimbursement process, and a small number of reimbursement forms with higher risks will enter the manual reimbursement process. In this way, most reimbursement forms can quickly get reimbursement money, thereby improving reimbursement efficiency. At the same time, after the reimbursement is completed, a collection of reimbursement forms will be extracted from the reimbursed reimbursement forms from time to time for review to obtain the results of random inspections. This not only allows the lost funds to be recovered in a timely manner, but also allows the previous reimbursement process and random inspection process to be optimized based on the random inspection results, and the reimbursement rules and random inspection rules to be updated, so that the reimbursement system can enter a virtuous cycle, reducing the number of reimbursement forms entering the manual reimbursement process while ensuring the quality of reimbursement and reducing financial risks.
[0170] The above describes in detail the reimbursement method provided by the present application. The unit modules in the reimbursement system provided by the present application are explained below with reference to FIG. 7 .
[0171] FIG7 is a schematic diagram of the structure of the reimbursement system provided in this application. This reimbursement system may be the reimbursement system 200 described in the embodiments of FIG1 to FIG6 . As shown in FIG7 , the reimbursement system 200 includes an acquisition unit 310, a determination unit 320, a workflow unit 330, a processing unit 340, an audit unit 350, a payment unit 360, a sampling unit 370, and a configuration unit 380. It should be understood that FIG7 is an exemplary division method, and the reimbursement system 200 may also include more or fewer units, which is not specifically limited in this application.
[0172] It should be noted that the structure shown in Figure 7 can be an implementation method of the reimbursement system 200 deployed on a single computing device. When the reimbursement system 200 is deployed on a computing device cluster consisting of multiple computing devices, different computing devices in the computing device cluster can respectively store instructions for implementing the acquisition unit 310, the determination unit 320, the workflow unit 330, the processing unit 340, the review unit 350, the payment unit 360, the sampling unit 370 and the configuration unit 380. For example, the computing device A in the computing device cluster stores instructions for the acquisition unit 310, the determination unit 320, the workflow unit 330, the processing unit 340, the review unit 350 and the payment unit 360, and the computing device B stores instructions for the sampling unit 370 and the configuration unit 380. The above examples are for illustration only and are not specifically limited in this application. Of course, different computing devices may also store the same instructions. For example, computing device B and computing device C both store the instruction combination of sampling unit 370 and configuration unit 380 to implement the functions of sampling unit 370 and configuration unit 380. This application does not make specific limitations.
[0173] The functions of each unit module in the reimbursement system 200 are described below.
[0174] The acquisition unit 310 is configured to receive the reimbursement form sent by the first operating terminal 100A. The reimbursement form is sent to the determination unit 320 for processing. The acquisition unit 310 is configured to implement S201 in the embodiment of FIG2 . It should be noted that if the reimbursement system is deployed on a computing device cluster, the acquisition unit 310 can be deployed on any computing device in the computing device cluster. The reimbursement form obtained by the acquisition unit 310 can be sent to the computing device where the determination unit 320 is located for processing.
[0175] In one possible implementation, after receiving a reimbursement form, the acquisition unit 310 may perform a risk check on the reimbursement form using risk verification rules to obtain a risk verification result for the reimbursement form. For reimbursement forms with a risk verification result indicating a rejection, a user may be directly prompted that reimbursement is unavailable. For reimbursement forms with a risk verification result indicating a non-reimbursement, an additional risk level and / or risk type may be displayed. For example, an additional display may indicate a risk level of medium risk and a risk category of over-reimbursement, or a risk level of high risk and a risk category of large-amount reimbursement. The above examples are for illustrative purposes only and are not specifically limited in this application.
[0176] Optionally, the acquisition unit 310 can send the risk verification results to the approving user of the reimbursement form, so that the approving user can promptly know whether the reimbursement form has risks and the type of risk, thereby improving the approving user's approval efficiency. It should be understood that reimbursement forms generally require the approval of the approving user before reimbursement can be submitted. The approving user here is usually the reimbursement user's superior, department head, etc., and the specific approving user can be determined based on actual business needs.
[0177] Optionally, the acquisition unit 310 can also feed back the risk verification results to the reimbursement user. The reimbursement user can enter explanatory information based on the risk level and risk type, such as the reason for the large amount of the bill, the reason for the document loss, the reason for the excessive reimbursement, etc. The explanatory information provided by the reimbursement user and the risk verification results are then sent to the approving user for approval. This allows the approving user to reduce the number of communications with the reimbursement user, further improving approval efficiency. After obtaining the approval result from the approving user, the label of the reimbursement form is further determined according to the labeling rules.
[0178] In a specific implementation, the reimbursement system 200 may store risk verification rules for implementing the aforementioned risk verification and obtaining risk verification results for reimbursement forms. The risk verification rules may be system default rules or rules configured by an administrative user, which is not specifically limited in this application. The administrative user herein refers to the technical personnel who manage and configure the reimbursement system 200, such as IT technicians.
[0179] Determination unit 320 is used to determine the processing method for the reimbursement form and then send the reimbursement form and the processing method to workflow unit 330 for processing. Determination unit 320 is used to implement S202 in the embodiment of Figure 2. It should be noted that if the reimbursement system is deployed in a computing device cluster, determination unit 320 can be deployed on any computing device in the computing device cluster. Determination unit 320 can send the reimbursement form and the first tag to the computing device where workflow unit 330 is located for processing. Processing methods include manual processing and machine processing.
[0180] In one possible implementation, the determination unit 320 can determine the processing method of the reimbursement form by a preset ratio, which refers to the ratio between the number of reimbursement forms processed by the machine method preset by the management user and the number of reimbursement forms processed manually. The determination unit 320 can obtain multiple reimbursement forms based on the ratio, and then extract the reimbursement forms in proportion to determine the manual processing method and the machine processing method.
[0181] In one possible implementation, the determination unit 320 determines the processing method for the reimbursement form based on the reimbursement rules. The processing methods include manual processing and machine processing. Reimbursement forms processed manually can be submitted to the reviewer for manual review, and manual reimbursement is completed if the review is passed. Reimbursement forms processed by the machine do not require manual review and can be directly reimbursed according to the preset machine reimbursement process. In a specific implementation, the reimbursement rules may include judgment conditions and corresponding processing methods. The processing method of the reimbursement form is determined by determining whether the reimbursement form meets the judgment conditions.
[0182] In one possible implementation, the reimbursement system 200 may determine the first label of the reimbursement form based on the reimbursement rules. The reimbursement rules may include a judgment condition and a corresponding first label, and the first label of the reimbursement form is determined by determining whether the reimbursement form meets the judgment condition. Among them, the content of the first label can be any text, letters or symbols, and this application does not limit the specific form of expression of the first label. For example, a reimbursement form with expenses exceeding a threshold can determine its first label as a large-amount form, and a reimbursement form with a reimbursement date exceeding the deadline can determine its first label as an overdue reimbursement. The above examples are for illustration only and are not specifically limited in this application. Among them, the content of the first label can be any text, letters or symbols, and this application does not limit the specific form of expression of the first label.
[0183] Optionally, the first tag is used to indicate the reimbursement process for the reimbursement form. The reimbursement rules may further include the reimbursement process corresponding to the first tag. In this embodiment of the present application, the reimbursement process corresponding to the first tag may include a manual reimbursement process and a machine reimbursement process. The manual reimbursement process refers to sending the reimbursement form and the first tag to the second operating terminal 100B for manual review and reimbursement; the machine reimbursement process refers to reimbursing the reimbursement form according to a preset process.
[0184] Furthermore, the manual reimbursement process and the machine reimbursement process can be further subdivided into a variety of different sub-processes, and different sub-processes can be targeted at reimbursement forms with different first labels. For example, the first label A corresponds to the manual reimbursement process A, the first label B corresponds to the manual reimbursement process B, the first label C corresponds to the machine reimbursement process C, and the first label D corresponds to the machine reimbursement process D. The above examples are for illustration only and are not specifically limited in this application. It should be understood that there are differences in the reimbursement processes for reimbursement forms of different risk types. By subdividing the first label, each reimbursement form can be processed in a targeted manner, and the reimbursement efficiency is higher.
[0185] In the specific implementation, the above reimbursement rules can be determined by the management user based on the company's reimbursement system. Different types of reimbursement forms can have different reimbursement processes and correspond to different labels; they can also be determined by the management user based on the possible risk issues of the reimbursement forms. Reimbursement forms with different risk issues have different reimbursement processes and correspond to different labels; they can also be determined by the management user based on other reasons, which can be determined according to the actual application scenarios and business needs, and this application does not make specific limitations.
[0186] Workflow unit 330 is used to determine the reimbursement process for the reimbursement form based on the first tag of the reimbursement form, and to send the reimbursement form and the first tag to processing unit 340 or review unit 350 according to the reimbursement process. Workflow unit 330 is used to implement S202 in the embodiment of Figure 2. It should be noted that if the reimbursement system is deployed on a computing device cluster, workflow unit 330 can be deployed on any computing device in the computing device cluster. Workflow unit 330 can send the reimbursement form and the first tag to the computing device where processing unit 340 or review unit 350 is located for processing.
[0187] In a specific implementation, the workflow unit 330 can determine the reimbursement process based on the first tag of the reimbursement form and the reimbursement rules. The reimbursement process includes a manual reimbursement process and a machine reimbursement process. The reimbursement form and the first tag belonging to the manual reimbursement process will be sent to the review unit 350 for manual review and reimbursement. The reimbursement form and the first tag belonging to the machine reimbursement process will be sent to the processing unit 340 for machine reimbursement. Furthermore, the reimbursement system 200 can pre-configure the workflow corresponding to each reimbursement process. The workflow unit 330 can trigger the corresponding workflow based on the first tag. The workflow of the manual reimbursement process is executed by the review unit 350, and the workflow of the machine reimbursement process is executed by the processing unit 340.
[0188] Processing unit 340 is used to process machine-processed reimbursement forms, generate pre-credential information for the reimbursement forms, and then send the pre-credential information to payment unit 360 for processing. This is specifically used to implement S203 and its optional steps in the embodiment of Figure 2. It should be noted that if the reimbursement system is deployed on a computing device cluster, review unit 350 can be deployed on any computing device in the computing device cluster. Review unit 350 can send the generated pre-credential information to the computing device where payment unit 360 is located.
[0189] In a specific implementation, processing unit 340 may execute a machine reimbursement process to complete processing of the reimbursement form. Optionally, the machine reimbursement process may include determining pre-voucher information for the reimbursement form, which may be sent to payment unit 360 for reimbursement payment. It should be understood that the reimbursement forms processed by processing unit 340 are reimbursement forms that do not require manual review and are typically risk-free or low- to medium-risk reimbursement forms. This configuration can be flexibly configured based on actual business needs and is not specifically limited in this application.
[0190] In specific implementations, pre-voucher information is an accounting document used to record future financial transactions or events. Pre-vouchers ensure that transactions are accurately recorded when formally recorded after they occur. Pre-voucher information may include transaction date, transaction description, transaction amount, party information, account number, supporting documents, authorized signature, approver information, number identifier, and other additional information. The transaction date refers to the expected date the transaction will occur; the transaction description may include the reason, background, and purpose of the transaction; the transaction amount refers to the amount involved in the transaction; party information includes the name, address, or other information of the company, individual, or entity to facilitate subsequent reconciliation; the account number includes the account number of the transaction, such as the receiving and debiting account numbers; supporting documents include invoices, receipts, contracts, etc., used to verify the legality and accuracy of the transaction; the authorized signature includes the signature of the authorized person to confirm the compliance and legality of the transaction; the approver information includes the name and title of the authorized person; the number identifier is a unique identifier for the pre-voucher to facilitate subsequent management and tracking of the pre-voucher; other additional information may be determined based on the specific scenario, such as the project number, handler information, and information about the associated transaction, and is not specifically limited in this application.
[0191] Optionally, the machine reimbursement process may include updating the credit value information of the reimbursed user, wherein the reimbursed users include corporate employees and suppliers, and the credit value information includes the credit value of the corporate employees and the risk value of the supplier. Some reimbursement processes corresponding to the first tags need to update the credit value information of the reimbursed user, and some reimbursement processes corresponding to the first tags do not need to be updated. Specifically, whether to update and how to update the credit value information of the reimbursed user can be determined according to the reimbursement process corresponding to the first tag. For example, the reimbursement form with the excess reimbursement label needs to deduct the employee's credit value. If the excess is less than 100%, the credit value will be deducted by 3 points. If the excess is more than 100%, the credit value will be deducted by 5 points. The reimbursement form with the large-amount label does not need to deduct the employee's credit value. The above examples are for illustration only and are not specifically limited in this application. In a specific implementation, the credit value information can be stored in a credit system, and the credit system is used for the determination unit 320 to determine whether the user's first tag is a low-credit employee or a high-risk supplier.
[0192] It should be understood that by updating the credit system when making reimbursements and determining the credit value of the reimbursement user based on the credit system when determining the label, the reimbursement user will pay more attention to maintaining his or her own credit. The reimbursement user will try to reduce the number of applications for high-risk reimbursement forms as much as possible, resulting in fewer and fewer reimbursement forms that require manual review. The entire reimbursement system can be in a virtuous cycle, thereby improving the reimbursement efficiency of the reimbursement system.
[0193] Optionally, the machine reimbursement process for reimbursement forms with different first labels is the same or different, and the machine reimbursement process corresponding to each first label can be flexibly configured according to actual business needs. For example, a reimbursement form with an overdue reimbursement label needs to determine the reimbursement amount based on the number of overdue days, with a 5% deduction for overdue 30 days and a 10% deduction for overdue 60 days; for example, a reimbursement form with no violations needs to send a notification to the first operating terminal 100A after the reimbursement is completed, indicating that the reimbursement is successful and the payment will be completed within 3 working days. It should be understood that the above reimbursement process is used for illustration purposes only, and the reimbursement process for reimbursement forms with different first labels can be determined according to the actual application scenario, and this application does not make specific limitations.
[0194] Optionally, the machine reimbursement process may also include a machine initial verification process and a machine review process. After the machine initial verification process obtains the pre-voucher information corresponding to the reimbursement form, the machine review process can complete the review of the pre-voucher information. The review process may include determining whether the process of obtaining the pre-voucher information is incorrect, such as whether to deduct the credit value, whether to deduct the amount, etc., to further improve the accuracy of the reimbursement process and ensure the accuracy of the pre-voucher information.
[0195] Review unit 350 is configured to send the reimbursement form and the first tag to second operating terminal 100B for manual review and receive the reimbursement form from second operating terminal 100B. Review unit 350 is configured to implement steps S204 and S205 in the embodiment of FIG2 . It should be noted that if the reimbursement system is deployed on a computing device cluster, review unit 350 can be deployed on any computing device in the computing device cluster.
[0196] Optionally, the manual reimbursement process may include receiving pre-credential information for the reimbursement form from the reviewing user, and may also include receiving a request from the reviewing user to update the credit value information of the reimbursing user. The descriptions of pre-credential information and credit value information can be found in the previous section and will not be repeated here. In practice, the manual reimbursement process for reimbursement forms with different first tags may be the same or different, and can be flexibly configured based on actual business needs.
[0197] Optionally, the review user in each workflow can be one or more, and different review users may hold different second operating terminals 100B. Different review users may have different job levels, permissions, or functions. For example, review users may include initial review users, review users, and senior expert users. The reimbursement forms can be reviewed multiple times by review users with different roles to improve the accuracy of reimbursements and reduce financial risks. It should be noted that workflows with different first labels correspond to different initial review users, review users, and senior expert users. It should be understood that under the manual review method, reimbursement forms with different first labels are handled by different professionals, and each reimbursement form is handled in a targeted manner. The subdivision of work content can improve the review efficiency.
[0198] The payment unit 360 is used to receive the pre-voucher information and reimbursement form sent by the processing unit 340 and the review unit 350, complete the reimbursement deduction, generate a payment record, and obtain the reimbursement form after reimbursement.
[0199] In a specific implementation, the payment unit 360 can determine the payment method, payment amount, payment account, deduction account and other information based on the pre-voucher information and reimbursement form, deposit the amount required to be reimbursed by the reimbursement user into the payment account provided by the reimbursement user, and generate a payment record for archiving.
[0200] It should be noted that the payment unit 360 can communicate with some third-party payment systems, such as bank transfer systems, and can also communicate with some storage systems, such as storage systems for storing payment records, storage systems for storing reimbursement forms, etc. Figure 1 is an exemplary architecture provided by this application. The reimbursement system 200 can also be connected to more systems, which are not illustrated here one by one.
[0201] It can be understood that the present application determines the first label of the reimbursement form through the determination unit 320, and then sends some reimbursement forms with lower risks to the processing unit 340 and the payment unit 360 for reimbursement, and sends reimbursement forms with higher risks to the review unit 350 for review. After the review is passed, the reimbursement is completed through the payment unit 360. Under normal circumstances, the proportion of reimbursement forms with lower risks can reach 90% to 95%, and the proportion of higher-risk reimbursement forms that require manual review is only 5% to 10%. Therefore, the reimbursement method provided by this application can enable reimbursement and payment of lower-risk reimbursement forms to be completed quickly, thereby improving the user experience of reimbursement users. At the same time, a small number of reimbursement forms with higher risks will be reimbursed and paid only after manual review, thereby avoiding financial risks, reducing the number of manually reviewed reimbursement forms, and reducing labor costs.
[0202] The sampling unit 370 is used to obtain at least one set of reimbursement forms from the reimbursed reimbursement forms and then send the set of reimbursement forms to the workflow unit 330 for processing. The sampling unit 370 is used to implement S206 and its optional steps in the embodiment of Figure 2. It should be noted that if the reimbursement system is deployed on a computing device cluster, the sampling unit 370 can be deployed on any computing device in the computing device cluster. After obtaining the set of reimbursement forms, the sampling unit 370 can send the set of reimbursement forms to the computing device where the workflow unit 330 is located.
[0203] In a specific implementation, the reimbursement forms in the reimbursement form set are those that require review. The reimbursement system 200 can determine the inspection status of the reimbursement forms after reimbursement according to the inspection rules. The inspection status includes inspection and non-inspection. Reimbursement forms with the inspection status of inspection are added to the reimbursement form set and wait for the inspection process, which includes machine inspection and manual inspection. Reimbursement forms with the inspection status of non-inspection do not need to be processed.
[0204] In one possible implementation, the sampling rules may include full label rules. The sampling scope of the full label rules is multiple reimbursement forms after reimbursement, that is, for the whole, the full label rules may include judgment conditions and corresponding sampling status. Reimbursement forms after reimbursement that meet the judgment conditions can be included in the reimbursement form collection.
[0205] Furthermore, the full label rules may include judgment conditions, corresponding sampling status and corresponding second labels. The sampling status is used to indicate whether the reimbursement form needs to enter the sampling review process, and the second label is used to indicate the specific sampling review process of the reimbursement form. In the specific implementation, the full label rules may include some rules for post-reimbursement risks. The post-reimbursement risks here refer to the risks that the document elements of the reimbursement form may change after the reimbursement payment is completed.
[0206] Optionally, the judgment conditions of the above-mentioned full label rules may include changes in the credit of the reimbursement user. Reimbursement forms that meet the judgment conditions can be marked with a second label such as high-risk supplier, low-credit employee, etc., and the sampling status is sampling. The corresponding sampling process can be configured according to business needs, such as the corresponding manual review process.
[0207] Optionally, the criteria for the full tagging rule can include changes to documents within the reimbursement form. Reimbursement forms that meet this criteria can be tagged with a second tag, such as "Contract Change" or "Document Change," and the corresponding spot check status can be "Spot Check." The spot check process can be configured based on business needs, such as a manual review process. The above-mentioned full tagging rule can also include changes to the creditworthiness of the reimbursement user. For example, if a supplier on the reimbursement form is determined to be a high-risk supplier, the corresponding tag will be "High-Risk Supplier," or if the reimbursement user is determined to be a low-credit employee, the corresponding tag will be "Low-Credit Employee."
[0208] Optionally, the full tagging rule can also include a condition that determines if an invoice on a reimbursement form is reused. Reimbursement forms that meet this condition can be labeled with a second tag, indicating duplicate reimbursement. The corresponding spot check status is spot check, and the spot check process can be configured based on business needs, such as a manual review process. It should be understood that the spot check rule can also include other possible changes to the reimbursement form after reimbursement, which are not fully illustrated here.
[0209] In one possible implementation, the sampling inspection rules may also include typical tagging rules, which include risk indicators. The typical tagging rules apply to typical reimbursement forms, that is, those that meet the risk indicators. Specifically, reimbursement forms that meet the risk indicators will have their sampling inspection status set to "inspected," while those that do not meet the risk indicators will have their sampling inspection status set to "not inspected." Reimbursement forms with a sampling inspection status set to "inspected" will be added to the reimbursement form collection.
[0210] Furthermore, a typical labeling rule may include a risk indicator and a corresponding second label. The inspection status of reimbursement forms that meet the risk indicator is determined to be inspection, and the second label is used to indicate the specific inspection and review process. The sets of reimbursement forms obtained using different risk indicators correspond to different second labels, and different second labels correspond to different inspection processes. For example, the second label of multiple reimbursement forms in the set of reimbursement forms filtered according to risk indicator X1 is Y1, and the manual inspection process of the set of reimbursement forms with the second label Y1 is Z1; the second label of multiple reimbursement forms in the set of reimbursement forms filtered according to risk indicator X2 is Y2, and the manual inspection process of the set of reimbursement forms with the second label Y2 is Z2, and so on. Examples are not given here one by one.
[0211] In a specific implementation, the risk indicator and the corresponding second label can be obtained based on the historical reimbursement data, and the risk indicator and the second label for screening the reimbursement form set are determined based on the risk-aggregated reimbursement forms in the historical reimbursement data, wherein the risk-aggregated reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues, the risk indicator is the above-mentioned same document element, the second label is the above-mentioned same risk issue, and the above-mentioned historical reimbursement data includes historical spot check results. It should be understood that if the historical reimbursement data shows that some reimbursement forms with the same risk issues have the same document elements, then other reimbursement forms with the same document elements may have the same risk issues. At this time, these reimbursement forms are screened out through risk indicators for manual review, which can timely discover undetected risk issues and avoid financial risks. In a specific implementation, the risk indicators may include the reimbursement user, reimbursement account, reimbursement department, approver, reimbursement time, reimbursement amount, etc. in the document elements. The management user flexibly configures some risk indicators that often appear in risk aggregation scenarios based on historical data and management experience. This application does not make specific restrictions.
[0212] In one possible implementation, the sampling inspection rules may also include stratified labeling rules. The sampling inspection scope corresponding to the stratified labeling rules is the reimbursement forms obtained through stratified sampling, that is, a portion of the reimbursement forms sampled from the entire population according to a certain ratio. The sampling inspection status of the sampled reimbursement forms is "sampled inspection", and the sampling inspection status of the unsampled reimbursement forms is "not sampled".
[0213] In a specific implementation, the sampling scope corresponding to the stratified labeling rule is the set of reimbursement forms obtained by stratified sampling. The specific process of stratified sampling can be as follows: the reimbursement forms are divided into multiple stratified groups according to the stratification index, and then multiple reimbursement forms are extracted from the multiple stratified groups by stratified sampling to obtain a set of reimbursement forms, and then the second label of each reimbursement form in the set of reimbursement forms is determined based on the stratified sampling rule. The stratification index is any one of the document elements in the reimbursement form, such as department, document type, region, etc., which is not specifically limited in this application. In a specific implementation, when extracting multiple reimbursement forms from multiple stratified groups, a preset number of reimbursement forms can be randomly extracted from each stratified group according to a preset ratio, or the same number of reimbursement forms can be extracted from each stratified group. This application does not make specific limitations.
[0214] It should be noted that the reimbursement rules are mainly aimed at risks before reimbursement, and the sampling rules are mainly aimed at risks after reimbursement, so the reimbursement rules are different from the sampling rules, or some are the same and some are different. At the same time, the full labeling rules in the sampling rules are aimed at all reimbursement forms, so the granularity of the full labeling rules can be finer to avoid screening out too many reimbursement forms for manual processing. The stratified labeling rules are mainly aimed at reimbursement forms obtained by stratified sampling, so the granularity of the stratified labeling rules can be coarser to avoid too few reimbursement forms in stratified sampling. The above examples are for illustration only. The reimbursement rules and sampling rules can be flexibly configured according to the actual application scenarios, and this application does not make specific restrictions.
[0215] In one possible implementation, the sampling unit 370 may use any one of the three sampling methods mentioned above, namely, full sampling, typical sampling, and stratified sampling, to obtain a set of reimbursement forms, or may use a combination of the three sampling methods to obtain a set of reimbursement forms. This application does not make any specific limitations.
[0216] Furthermore, the three sampling inspection methods can be carried out simultaneously, sequentially, or partially simultaneously and partially sequentially. For example, a full sampling inspection based on the sampling inspection rules can be carried out at the end of each year, a typical sampling inspection based on risk indicators can be carried out at the end of each month, and a random stratified sampling inspection can be carried out at the end of each year and the end of each month using the third label rule. The above examples are for illustrative purposes only and are not specifically limited in this application.
[0217] It should be understood that all reimbursement forms after reimbursement are subject to full sampling inspection through sampling inspection rules, typical sampling inspection is carried out on reimbursement forms in risk-aggregated scenarios through risk indicators, and random stratified sampling inspection is carried out on reimbursement forms after reimbursement through third-label rules. Multi-faceted sampling inspection ensures that risky reimbursement forms can be screened out in a timely manner to reduce financial risks.
[0218] Optionally, the workflow unit 330 can receive a set of reimbursement forms sent by the sampling unit 370, and determine the sampling process of the reimbursement forms based on the second label of each reimbursement form in the reimbursement form set, that is, the reimbursement forms with low risks, the reimbursement forms with manual sampling process are sent to the review unit 350, and the reimbursement forms with machine sampling process are sent to the processing unit 340.
[0219] The machine sampling process for reviewing a set of expense reports by the processing unit 340 includes: determining the compliance of each expense report in the set based on the payment record, the second tag, and the first tag according to a preset machine sampling process, and generating a sampling result. The manual sampling process for reviewing a set of expense reports by the review unit 340 includes: sending the payment record, the second tag, and the first tag of the set of expense reports to the second operating terminal 100B, and receiving the sampling result returned by the second operating terminal 100B.
[0220] In the specific implementation, the sampling results are used for management users to adjust the reimbursement rules and sampling rules. Specifically, they can adjust some reimbursement processes corresponding to the first labels, and some sampling processes corresponding to the second labels. They can also adjust some risk indicators, stratification indicators, the number of reimbursement form sets, etc. This application does not make specific restrictions.
[0221] In the specific implementation, the sampling results include manually registered problems and financial loss values. For example, the management user can evaluate the problem situation and financial loss rate for the whole year based on the financial loss value and manually registered problems for the year, adjust the reimbursement rules and sampling rules according to the problem situation and financial loss rate, and modify the number of reimbursement forms manually reviewed.
[0222] For example, in the reimbursement rules used in the first year, "overdue reimbursement" corresponds to a machine reimbursement process and does not require manual review. However, the random inspection results of the first year showed that there were a large number of overdue reimbursement forms in the first year. Employees delayed submitting expense reimbursements, resulting in the company's funds being stranded and financial risks. At this time, the machine reimbursement process corresponding to "overdue reimbursement" can be modified based on the random inspection results, such as deducting the employee's credit value, or increasing the amount of deducted employee credit value, or modifying the reimbursement process corresponding to "overdue reimbursement" to a manual reimbursement process. The above examples are for illustration only and are not specifically limited in this application.
[0223] It can be understood that the reimbursement system 200 provided in this application allows most reimbursement forms to be reimbursed directly through reimbursement rules without manual review, thereby improving reimbursement efficiency, and then conducts random inspections on the reimbursement forms after reimbursement through various random inspection methods to minimize the financial risks brought about by the fact that most documents are not manually reviewed. Then, the financial loss rate is determined based on the random inspection results, the reimbursement rules and random inspection rules are adjusted, and the amount of manually reviewed documents is adjusted, so that the entire reimbursement system 200 can ensure higher reimbursement efficiency while ensuring lower financial risks.
[0224] Furthermore, the reimbursement system 200 can integrate the sampling results of multiple reimbursement form sets sent by multiple second operating terminals 100B to determine the sampling report of this batch of reimbursement form sets. The sampling report may include comprehensive problems of multiple reimbursement form sets and the capital loss rate of multiple reimbursement form sets.
[0225] Optionally, the sampling report may include a recommended ratio of processing methods, which refers to the preset ratio between manually processed reimbursement forms and machine-processed reimbursement forms when S202 determines the processing method of the reimbursement form. The management user can adjust the ratio used in S202 according to the recommended ratio, such as adjusting the ratio of machine-processed reimbursement forms from 95% to 90%. After multiple rounds of adjustment, the quantitative ratio between manually processed and machine-processed reimbursement forms can reach a reasonable value. Optionally, the sampling report may include a recommended result of the reimbursement rule, which includes a recommended judgment condition and a corresponding recommended processing method. Optionally, the recommendation result may also include a recommended first tag and a recommended processing flow indicated by the recommended first tag.
[0226] The configuration unit 380 is used to receive a configuration request from a management user, and the configuration request may include the above-mentioned reimbursement rules and sampling rules.
[0227] In the specific implementation, after the review unit 350 obtains the sampling results fed back by the review user, the configuration unit 380 can generate a sampling report based on the sampling results fed back by multiple review users and send it to the management user. The management user can adjust the reimbursement rules and sampling rules based on the sampling report and initiate the above configuration request.
[0228] It should be understood that if the management user needs to adjust the number of manually processed reimbursement forms, it can also be achieved by adjusting the reimbursement rules and sampling rules. Taking Table 1 as an example, if the number of manually processed reimbursement forms is to be reduced, the management user can modify the reimbursement process corresponding to the large-amount forms in the reimbursement rules shown in Table 1 to a machine reimbursement process, or modify the reimbursement process corresponding to the excess reimbursement to a machine reimbursement process. Similarly, if the number of manually processed reimbursement forms is to be increased, for example, if the company's financial personnel find that a large number of overdue reimbursement documents affect the company's financial data, then the reimbursement process corresponding to the overdue reimbursement can be modified to manual processing, such as configuring the reimbursement process corresponding to the overdue reimbursement to be: payment risk special process. The above examples are for illustration purposes only. The correspondence between labels and processing processes can be flexibly configured according to the actual application scenario, and this application does not make specific limitations.
[0229] In a specific implementation, the configuration unit 380 may receive the above configuration request through a configuration interface, which may be a graphical user interface (GUI), an API, a command line interface (CLI), etc., and is not specifically limited in this application.
[0230] Referring to the above content, it can be seen that the reimbursement user communicates with the reimbursement system 200 through the first operating terminal 100A, the review user communicates with the reimbursement system 200 through the second operating terminal 100B, the management user can communicate with the reimbursement system 200 through the first operating terminal 100A or the second operating terminal 100B, or communicate with the reimbursement system 200 through a third client. Simply put, the reimbursement person can configure the reimbursement rules and random inspection rules of the reimbursement system 200 as a management user, the financial staff can also configure the reimbursement rules and random inspection rules of the reimbursement system 200 as a management user, and the company's IT personnel can also configure the reimbursement rules and random inspection rules of the reimbursement system 200 as a management user. This application does not make specific restrictions.
[0231] In summary, the reimbursement system can first obtain multiple reimbursement forms, determine the first tag of each reimbursement form based on the reimbursement rules, and complete the reimbursement payment for each reimbursement form based on the reimbursement process indicated by the first tag. The reimbursement process includes a machine reimbursement process and a manual reimbursement process. Among them, most reimbursement forms with lower risks will go through the machine reimbursement process, while a small number of reimbursement forms with higher risks will enter the manual reimbursement process. This allows most reimbursement forms to receive reimbursement quickly, improving reimbursement efficiency. At the same time, after the reimbursement is completed, a collection of reimbursement forms will be periodically extracted from the reimbursed reimbursement forms for review and sampling results. This not only allows for the timely recovery of lost funds, but also allows the previous reimbursement process and sampling process to be optimized based on the sampling results, and the reimbursement rules and sampling rules are updated, allowing the reimbursement system to enter a virtuous cycle, reducing the number of reimbursement forms entering the manual reimbursement process while ensuring reimbursement quality and reducing financial risks.
[0232] The computing device provided in the present application will be described below in conjunction with FIG8 .
[0233] Figure 8 is a schematic diagram of the structure of a computing device provided herein. This computing device 800 may be the risk management system described above. Furthermore, computing device 800 includes a processor 801, a storage unit 802, a storage medium 803, and a communication interface 804. Processor 801, storage unit 802, storage medium 803, and communication interface 804 communicate via a bus 805, and may also communicate via other means such as wireless transmission.
[0234] The processor 801 is composed of multiple general-purpose processors, such as CPUs. The hardware chip is an application-specific integrated circuit (ASIC), a programmable logic device (PLD), or a combination thereof. The PLD is a complex programmable logic device (CPLD), a field-programmable gate array (FPGA), a generic array logic (GAL), a data processing unit (DPU), a system on chip (SoC), or any combination thereof. The processor 801 executes various types of digital storage instructions, such as software or firmware programs stored in the storage unit 802, which enables the computing device 800 to provide a wide variety of services.
[0235] In a specific implementation, as an embodiment, the processor 801 includes one or more CPUs, such as CPU0 and CPU1 shown in FIG8 .
[0236] In a specific implementation, as an embodiment, the computing device 800 also includes multiple processors, such as processor 801 and processor 806 shown in FIG8 . Each of these processors can be a single-core processor (single-CPU) or a multi-core processor (multi-CPU). A processor here refers to one or more devices, circuits, and / or processing cores for processing data (e.g., computer program instructions).
[0237] The storage unit 802 is used to store program code and is controlled by the processor 801 to execute the processing steps of the reimbursement method in any of the embodiments of Figures 1 to 6 above. The program code includes one or more software units. The one or more software units mentioned above are the acquisition unit, determination unit, processing unit, review unit, sampling unit and configuration unit in the embodiment of Figure 1, wherein the acquisition unit is used to obtain multiple reimbursement forms, which can be specifically used to implement S201 and its optional steps in the embodiment of Figure 2. The determination unit is used to determine the processing method of each reimbursement form according to the reimbursement rules, which can be specifically used to implement S202 and its optional steps in the embodiment of Figure 2. The processing unit is used to process the reimbursement forms of the machine reimbursement process to generate pre-voucher information, which can be specifically used to implement S203 and its optional steps in the embodiment of Figure 2. The review unit is used to process the reimbursement forms of the manual reimbursement process to generate pre-voucher information, which can be specifically used to implement S204, S205 and their optional steps in the embodiment of Figure 2. The sampling unit is configured to obtain at least one set of reimbursement forms from multiple reimbursed reimbursement forms based on sampling rules, determine a sampling method for the set of reimbursement forms, and then send the at least one set of reimbursement forms and the second tag to the workflow unit. This can be used to implement S206 and its optional steps in the embodiment of Figure 2. The configuration unit is configured to receive a configuration request sent by an administrative user. This configuration request may include reimbursement rules and sampling rules. This can be used to implement S210 and its optional steps in the embodiment of Figure 2.
[0238] The storage unit 802 includes a read-only memory and a random access memory, and provides instructions and data to the processor 801. The storage unit 802 also includes a non-volatile random access memory. The storage unit 802 is a volatile memory or a non-volatile memory, or includes both volatile and non-volatile memories. Among them, the non-volatile memory is a read-only memory (ROM), a programmable ROM (PROM), an erasable programmable ROM (EPROM), an electrically erasable programmable ROM (EEPROM), or a flash memory. The volatile memory is a random access memory (RAM), which is used as an external cache. By way of example and not limitation, many forms of RAM are used, such as static RAM (SRAM), dynamic random access memory (DRAM), synchronous DRAM (SDRAM), double data rate synchronous dynamic random access memory (DDR SDRAM), enhanced synchronous dynamic random access memory (ESDRAM), synchronized dynamic random access memory (SLDRAM), and direct RAM bus RAM (DR RAM). A hard disk, a universal serial bus (USB), a flash memory, a secure digital memory card (SD card), a memory stick, etc., and a hard disk can be a hard disk drive (HDD), a solid state drive (SSD), a mechanical hard disk (HDD), etc., which is not specifically limited in this application.
[0239] The storage medium 803 is a carrier for storing data, such as a hard disk, a universal serial bus (USB), a flash memory, a secure digital memory card (SD card), a memory stick, etc. The hard disk can be a hard disk drive (HDD), a solid state disk (SSD), a mechanical hard disk (HDD), etc., and this application does not make specific limitations.
[0240] The communication interface 804 is a wired interface (such as an Ethernet interface), an internal interface (such as a high-speed serial computer expansion bus (Peripheral Component Interconnect express, PCIe) bus interface), a wired interface (such as an Ethernet interface) or a wireless interface (such as a cellular network interface or a wireless local area network interface) used to communicate with other servers or units.
[0241] Bus 805 is a Peripheral Component Interconnect Express (PCIe) bus, an extended industry standard architecture (EISA) bus, a unified bus (UBus or UB), a compute express link (CXL), or a cache coherent interconnect for accelerators (CCIX). Bus 805 is divided into an address bus, a data bus, and a control bus.
[0242] In addition to the data bus, the bus 805 also includes a power bus, a control bus, a status signal bus, etc. However, for the sake of clarity, various buses are labeled as the bus 805 in the figure.
[0243] It should be noted that FIG8 is only one possible implementation of the embodiment of the present application. In actual applications, the computing device 800 may also include more or fewer components, which is not limited here. For matters not shown or described in the embodiment of the present application, please refer to the relevant description in the embodiments of FIG1 to FIG6 above, and will not be repeated here.
[0244] The present application also provides a computing device cluster, which may be the risk management system described above, and includes at least one computing device 800. The storage unit 802 in one or more computing devices 800 in the computing device cluster may store the same or different instructions for executing the reimbursement method.
[0245] Embodiments of the present application also provide a computer program product containing instructions. The computer program product may be software or a program product containing instructions that can be run on a computing device or stored in any available medium. When the computer program product is run on at least one computing device, it causes the at least one computing device to execute the reimbursement method.
[0246] The present application also provides a computer-readable storage medium. The computer-readable storage medium can be any available medium that can be stored by a computing device or a data storage device such as a data center that contains one or more available media. The available medium can be a magnetic medium (e.g., a floppy disk, a hard disk, a magnetic tape), an optical medium (e.g., a high-density digital video disc (DVD)), or a semiconductor medium (e.g., a solid-state drive). The computer-readable storage medium includes instructions that instruct the computing device to execute the reimbursement method.
[0247] The above embodiments can be implemented in whole or in part through software, hardware, firmware, or any other combination thereof. When implemented using software, the above embodiments can be implemented in whole or in part in the form of a computer program product. A computer program product includes multiple computer instructions. When the computer program instructions are loaded or executed on a computer, the processes or functions according to the embodiments of the present invention are generated in whole or in part. The computer can be a general-purpose computer, a special-purpose computer, a computer network, or other programmable device. The computer instructions can be stored in a computer-readable storage medium or transferred from one computer-readable storage medium to another.
[0248] The above are merely specific embodiments of the present invention, but the scope of protection of the present invention is not limited thereto. Any person skilled in the art can easily conceive of various equivalent repairs or replacements within the technical scope disclosed in the present invention, and such repairs or replacements should be included in the scope of protection of the present invention. Therefore, the scope of protection of the present invention should be based on the scope of protection of the claims.
Claims
1. A reimbursement method, characterized in that: The method comprises: The reimbursement system obtains a plurality of reimbursement forms after reimbursement, wherein the reimbursement forms after reimbursement are reimbursement forms for which reimbursement payment has been completed, and the reimbursement forms after reimbursement include reimbursement forms completed by a machine and reimbursement forms completed manually; Filtering out a set of reimbursement forms from the multiple reimbursed reimbursement forms, wherein the set of reimbursement forms includes reimbursed reimbursement forms with risks; The reimbursement form set is reviewed to obtain a sampling result.
2. The method according to claim 1, characterized in that: The step of selecting a set of reimbursement forms from the plurality of reimbursed reimbursement forms comprises: Determine a sampling inspection status of each reimbursement form among the multiple reimbursement forms after reimbursement, wherein the sampling inspection status includes sampling inspection and non-sampling inspection, and the sampling inspection rule is determined based on risk problems that occur in reimbursement forms in historical data after reimbursement, and the risk problems that occur after reimbursement include risk problems caused by changes in document elements of the reimbursement form after reimbursement; The reimbursement form set is determined according to the sampling status of each reimbursement form, wherein the reimbursement form set includes reimbursement forms whose sampling status is sampling.
3. The method according to claim 1 or 2, characterized in that: The step of selecting a set of reimbursement forms from the multiple reimbursed reimbursement forms includes: selecting a set of reimbursement forms from the multiple reimbursed reimbursement forms according to a risk indicator, wherein the set of reimbursement forms includes reimbursed reimbursement forms that meet the risk indicator.
4. The method according to claim 3, characterized in that The risk indicator and the corresponding second label are obtained based on the risk aggregation reimbursement forms in the historical sampling results. The risk aggregation reimbursement forms include multiple reimbursement forms with the same document elements and the same risk issues. The risk indicator is obtained based on the same document elements.
5. The method according to any one of claims 1 to 4, characterized in that: The step of filtering out a set of reimbursement forms from the multiple reimbursed reimbursement forms includes: dividing the multiple reimbursed reimbursement forms into multiple stratification groups based on a stratification index, extracting multiple reimbursement forms from the multiple levels in a stratified sampling manner, and obtaining the set of reimbursement forms, wherein the stratification index is any one of the document elements in the reimbursement form.
6. The method according to any one of claims 1 to 5, characterized in that: Before the reimbursement system obtains a plurality of reimbursement forms, the method further includes: Obtaining a reimbursement form, wherein the reimbursement form is a reimbursement form to be processed submitted by a reimbursement user; Determining a processing method for the reimbursement form according to the reimbursement rules, wherein the processing method includes manual processing and machine processing; The reimbursement form is processed according to the processing method of the reimbursement form to obtain the reimbursement form after reimbursement.
7. The method according to claim 6, characterized in that The reimbursement rules include a preset ratio between the number of reimbursement forms processed manually and the number of reimbursement forms processed by the machine; The sampling result includes a capital loss value and a recommended ratio. The recommended ratio is the recommended ratio between the number of reimbursement forms processed manually and the number of reimbursement forms processed by a machine. The recommended ratio is determined based on the capital loss value and the preset ratio.
8. The method according to claim 7, characterized in that The reimbursement rule includes a judgment condition and a corresponding first label, wherein the first label is used to indicate the manual reimbursement process or the machine reimbursement process of the reimbursement form. Different first labels correspond to different manual reimbursement processes, and different manual reimbursement processes correspond to different review users.
9. The method according to claim 8, characterized in that Reviewing the reimbursement form set includes: Determine a second tag of the reimbursement form set according to the sampling rule, the second tag is used to indicate the manual sampling process or the machine sampling process of the reimbursement form after reimbursement, different second tags correspond to different manual sampling processes, and different manual sampling processes correspond to different review users; The reimbursement collection is reviewed based on the second tag.
10. The method according to claim 8, characterized in that The sampling inspection result is used for the management user to configure the reimbursement rule and the sampling inspection rule.
11. A reimbursement system, characterized in that: The system includes a sampling unit and an audit unit. The sampling unit is used to obtain a plurality of reimbursement forms after reimbursement, wherein the reimbursement forms after reimbursement are reimbursement forms for which reimbursement payment has been completed, and the reimbursement forms after reimbursement include reimbursement forms completed by machines and reimbursement forms completed manually; The sampling unit is used to select a set of reimbursement forms from the multiple reimbursed reimbursement forms, wherein the set of reimbursement forms includes reimbursed reimbursement forms with risks; The review unit is used to review the reimbursement form set and obtain a sampling result.
12. A computing device, characterized in that: The computing device comprises a processor and a memory, wherein the memory is used to store instructions, and the processor is used to execute the instructions, so that the computing device implements the method according to any one of claims 1 to 10.
13. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores instructions, and the instructions are executed by a computing device or a computing device cluster to implement the method according to any one of claims 1 to 10.
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