Device for managing event, computer program, and system

Abstract

[PROBLEM] To provide an event management device that is more convenient for a user. [SOLUTION] This event management device is communicably connected to a user terminal and comprises: a registration means capable of registering user information which includes reservation information indicating a competition game reservation for one user, cancellation information indicating a cancellation of the competition game reservation for the one user, and status information indicating the status of the one user; and a control means capable of controlling the registration means. In accordance with the registered user information, the control means controls the reservation actions of the one user so that such actions can be restricted.

Description

Apparatus, computer program and system for managing events

[0001] The present invention relates to an apparatus, a computer program and a system for managing events.

[0002] Systems for improving convenience for users participating in an event have been known for some time. For example, Patent Literature 1 discloses a game system for improving convenience for users participating in a game.

[0003] Japanese Patent Application Laid-Open No. 2017-74225

[0004] In this situation, there is a need for technology that can provide events that are more convenient for users. The present invention has been made to solve this problem, and it is an object of the present invention to provide an event management device, a computer program, and a system that can provide events that are more convenient for users participating in the events.

[0005] [1] An event management device according to one embodiment of the present invention is an event management device that is communicatively connected to a user terminal, and is equipped with a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of a reservation for a competitive game by a single user, and status information indicating the status of the single user, and a control means capable of controlling the registration means, wherein the control means controls the reservation actions of the single user in a manner that allows the reservation actions to be restricted according to the registered user information.

[0006] [2] An event management computer program according to one embodiment of the present invention is an event management computer program that causes one or more computers to function as a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of a reservation for a competitive game by a single user, and status information indicating the status of a single user, and a control means capable of controlling the registration means, wherein the control means controls the reservation behavior of a single user in a manner that allows the reservation behavior of a single user to be restricted in accordance with the registered user information.

[0007] [3] An event management system according to one embodiment of the present invention is an event management system comprising a user terminal and an event management device communicatively connected to the user terminal, and comprising a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of a reservation for a competitive game by a single user, and status information indicating the status of a single user, and a control means capable of controlling the registration means, wherein the control means controls the reservation actions of a single user in a manner that allows the user to restrict them according to the registered user information.

[0008] According to the present invention, it is possible to provide an event in which a user is to participate that is more convenient for the user.

[0009] 1 is an overall configuration of a system according to one embodiment of the present invention; FIG. 2 is a hardware configuration diagram of a system according to one embodiment of the present invention; FIG. 3 is a functional block diagram of a system according to one embodiment of the present invention; FIG. 4 is an example of Table A of data stored by a storage means according to one embodiment of the present invention; FIG. 5 is an example of Table B of data stored by a storage means according to one embodiment of the present invention; FIG. 6 is an example of Table C of data stored by a storage means according to one embodiment of the present invention; FIG. 7 is a flowchart showing processing according to one embodiment of the present invention; FIG. 8 is a flowchart showing processing according to one embodiment of the present invention; FIG. 9 is an example of an app screen according to one embodiment of the present invention.

[0010] An event management system, which is a system for managing events, and an event management device, which is a device for managing events, according to an embodiment of the present invention will be described below with reference to the drawings. For the sake of convenience, more detailed explanations than necessary may be omitted in this specification. For example, detailed explanations of well-known matters and redundant explanations of substantially identical configurations may be omitted.

[0011] FIG. 1 shows an example of the overall configuration of an event management system 1 according to an embodiment of the present invention. As shown in FIG. 1, the event management system 1 includes a plurality of user terminals 10 and a server device 20. The server device 20 is an example of an event management device. The user terminals 10 and the server device 20 are connected to a network 2 such as the Internet and are capable of communicating with each other. By using this event management system, an event management service can be provided to users operating the user terminals.

[0012] 2 is a block diagram showing the hardware configuration of a user terminal 10 and a server device 20 according to an embodiment of the present invention. The user terminal 10 includes a processor 11, a display device 12, an input device 13, a storage device 14, and a communication device 15. These components are connected via a bus 16. Note that an interface is interposed between the bus 16 and each component device as necessary. In this embodiment, the user terminal 10 is a smartphone. However, the user terminal 10 can also be a tablet computer, a computer equipped with a touch-type input device such as a touchpad, a laptop computer, a desktop computer, or any other terminal equipped with the above configuration.

[0013] Similarly, the server device 20 also includes a processor 21, a display device 22, an input device 23, a storage device 24, and a communication device 25. These components are connected by a bus 26. Note that an interface is interposed between the bus 26 and each component device as needed. In this embodiment, the server device 20 is realized by a computer.

[0014] The processors 11 and 21 are, for example, CPUs that control the overall operation of the user terminal 10 and the server device 20, respectively. Note that electronic circuits such as MPUs may also be used as the processors 11 and 21. The processors 11 and 21 perform various processes by reading and executing programs and data stored in the storage devices 14 and 24.

[0015] The display devices (displays) 12 and 22 display application screens and the like to the user of the user terminal 10 or the user of the server device 20 under the control of the processors 11 and 21. A liquid crystal display is preferable, but an organic EL display, a plasma display, or the like may also be used.

[0016] The input devices 13 and 23 are user interfaces that accept input from users to the user terminal 10 and the server device 20, and are, for example, a touch panel, a touch pad, a keyboard, or a mouse. In this embodiment, the user terminal 10 is a smartphone, so the user terminal 10 has a touch panel as the input device 13, which also functions as the display device 12, and the display device 12 and the input device 13 are integrated into one structure. The display device 12 and the input device 13 may be separate devices located in different positions. The server device 20 is a computer, so it has a keyboard and a mouse as input devices and a liquid crystal display as a display device.

[0017] The storage devices 14 and 24 include main memory, buffer memory, and storage, and are storage devices typically found in smartphones and computers, such as storage devices using volatile memory such as RAM, non-volatile memory such as flash memory (eMMC, UFS, SSD), and magnetic storage devices. The storage devices 14 and 24 may also include external memory. For example, the storage device 14 stores applications, and the storage device 24 stores server applications. The applications include programs for executing the applications and various data referenced when the programs are executed.

[0018] The communication devices 15 and 25 can exchange data with other devices via a network 2 (omitted in FIG. 2 ). For example, the communication devices 15 and 25 connect to the network 2 via wireless communication such as mobile communication or wireless LAN. The user terminal 10 uses the communication device 15 to communicate with the server device 20 via the network 2. The communication devices 15 and 25 may also perform wired communication using an Ethernet (registered trademark) cable or the like.

[0019] FIG. 3 shows an example of a functional block diagram of a user terminal 10 and a server device 20 according to an embodiment of the present invention. The user terminal 10 includes a control unit 101, a display unit 102, an input unit 103, a storage unit 104, and a communication unit 105. The server device 20 includes a control unit 201, a display unit 202, an input unit 203, a storage unit 204, a communication unit 205, and a registration unit 206. In this embodiment, these functions are realized by at least one of the processors 11 and 21 executing a program. For example, the executed program is a program stored in the storage devices 14 and 24. As such, since various functions are realized by loading a program, some or all of one part (function) may be possessed by another part. These functions may also be realized by hardware by configuring electronic circuits or the like to realize some or all of the functions.

[0020] The control means 101 of the user terminal 10 performs control processing for executing the functions of the application of this embodiment. The application may be a dedicated application prepared for realizing this embodiment, or may be an application that is also used for other purposes, such as a general-purpose browser.

[0021] The display unit 102 of the user terminal 10 displays an application screen for controlling the functions of the application, and displays an application screen corresponding to the application functions and user operations. If the application is a browser, this is a browser screen.

[0022] The input means 103 of the user terminal 10 accepts input from the user of the user terminal 10. In this embodiment, a touch panel equipped with the display means 102 and the input means 103 is used, and the input means is realized by a touch detection function.

[0023] The storage means 104 of the user terminal 10 stores information necessary for information processing executed by the control means 101, and stores, for example, information such as user information of the user received from the server device 20. The user information is electronic data containing information related to the user, and in this embodiment, the user information is electronic data containing reservation information indicating the user's reservation for a fighting game, cancellation information indicating the user's cancellation of a fighting game reservation, unauthorized cancellation information indicating that the user has canceled a fighting game reservation included in the reservation information without registering it and the number of times this has happened, and status information indicating the user's status.

[0024] The communication means 105 of the user terminal 10 can communicate with the communication means 205 of the server device 20 via the network 2 .

[0025] The control means 201 of the server device 20 performs processing to be executed in the server device 20 for an application executed in the user terminal 10. In this embodiment, the control means 201 controls so as to restrict a user's reservation for a fighting game in accordance with registered user information. A user's reservation refers to the server device 20 accepting a user's reservation input for a fighting game via the user terminal 10. For example, the server device 20 can restrict a user's reservation for a fighting game by not accepting the user's reservation input via the user terminal 10.

[0026] The display means 202 of the server device 20 displays a management screen for the server administrator as needed on the display device 22. The input means 203 accepts user input from a user such as the administrator of the server device 20.

[0027] The storage means 204 of the server device 20 stores a user identifier (ID) in association with a user name, status information, the number of unauthorized cancellations, etc. Here, the user ID is an example of user identification information that can identify a user. The status information may include first status information, second status information that is more unfavorable to the user with respect to the reservation than the first status information, and third status information that is more unfavorable to the user with respect to the reservation than the second status information. In this embodiment, the first status information is "normal," the second status information is "restricted," and the third status information is "warning." Note that the meaning of "unfavorable to the user with respect to the reservation" will be explained later with specific examples. An unauthorized cancellation occurs when a user cancels a reservation for a competitive game without participating in the competitive game without registering the cancellation through the event management system. For example, when it is confirmed that the user did not attend the venue on the day of the competitive game, the administrator of the competitive game accepts the cancellation and cancels the reservation by inputting a cancellation request from the user who did not attend the venue. The number of unauthorized cancellations is cumulatively counted. The number of no-show cancellations may be accumulated over a certain period of time, or may be reset at the beginning of the period following a certain period. In this embodiment, the storage unit 204 stores user information such as user names in association with user IDs, as shown in Table A in FIG. 4A. FIG. 4A is a diagram showing an example of Table A, which is a user information table. In Table A shown in FIG. 4A, for example, the user ID "U001" is associated with the user name "User A," the status information "Normal," and the number of no-show cancellations "2 times." The user ID "U002" is associated with the user name "User B," the status information "Limited," and the number of no-show cancellations "1 time." The user ID "U003" is associated with the user name "User C," the status information "Warning," and the number of no-show cancellations "0 times."

[0028] The storage unit 204 stores the competitive game ID in association with the competitive game name, whether or not a lottery is required, the reservation period, etc. Here, the competitive game ID is an example of competitive game identification information that can identify a competitive game. The competitive game may include multiple types of competitive games. The competitive games include, for example, a first type of competitive game that can be participated in if a player reserves and wins a lottery, a second type of competitive game that can be participated in without a reservation and a lottery, and a third type of competitive game that can be reserved by multiple users as a team. The information stored in association with the competitive game ID may be based on information entered by a competitive game organizer using the event management service provided by the system. In this embodiment, the storage unit 204 stores information about the competitive game, such as the competitive game name, in association with the competitive game ID, as shown in Table B of FIG. 4B . FIG. 4B is a diagram illustrating an example of Table B, which is a competitive game information table. 4B , for example, the battle game ID "G001" is stored in association with the battle game name "Battle Game A," the presence or absence of a lottery being "No," and the reservation period "March 1, 2024 to March 7, 2024," the battle game ID "G002" is stored in association with the battle game name "Battle Game B," the presence or absence of a lottery being "Yes," and the reservation period "March 1, 2024 to March 7, 2024," and the battle game ID "G003" is stored in association with the battle game name "Battle Game C," the presence or absence of a lottery being "No," and the reservation period "March 1, 2024 to March 7, 2024." Note that battle game C with the battle game ID "G003" is a third type of battle game that can be reserved by two users as a team.

[0029] The storage means 204 stores the reservation ID in association with the above-mentioned battle game ID, user ID, etc. Here, the reservation ID is an example of reservation identification information that can identify a reservation for a battle game. In this embodiment, the storage means 204 stores the reservation ID in association with the battle game ID, etc., as shown in Table C of FIG. 4C. FIG. 4C is a diagram showing an example of Table C, which is a reservation table. In Table C shown in FIG. 4C, for example, the reservation ID "B001" is stored in association with the battle game ID "G001" and the user ID "U001", the reservation ID "B002" is stored in association with the battle game ID "G001" and the user ID "U002", the reservation ID "B003" is stored in association with the battle game ID "G001" and the user ID "U003", and the reservation ID "B004" is stored in association with the battle game ID "G005". The reservation ID "B005" is stored in association with the battle game ID "G002" and the user ID "U002", the reservation ID "B006" is stored in association with the battle game ID "G003" and the user IDs "U001" and "U002", and the reservation ID "B007" is stored in association with the battle game ID "G003" and the user IDs "U001" and "U003".

[0030] The communication means 205 of the server device 20 can communicate with the communication means 105 of the user terminal 10 via the network 2. For example, the control means 201 receives a user ID, a password, etc. from the user terminal 10 to authenticate the user, and communicates with the authenticated user terminal 10, allowing the user of the user terminal 10 to use the services provided by the server device 20 as the user of the user ID.

[0031] The registration means 206 of the server device 20 associates and registers the information stored in the storage means 204. The control means 201 can control the registration means 206.

[0032] The control means 201 controls the status information of a registered user so that it can be changed in response to a user canceling without permission. For example, if a reservation with a reservation ID of "B001" by user A with user ID "U001" in FIG. 4C is canceled without permission, the control means 201 changes the status of user A in FIG. 4A from "normal" to "restricted" in response to this cancellation without permission. The control means 201 controls the status of a user so that it can restrict the user's reservation for a fighting game in response to the user canceling without permission. For example, the control means 201 restricts the user's reservation for a fighting game by not accepting reservation input via the user terminal 10.

[0033] The control means 201 controls the registered status information of a user so that it can be changed depending on the number of times the user has canceled without notice. For example, when a reservation with a reservation ID of "B001" and a user ID of "U001" in Fig. 4C is canceled without notice by the control means 201, the control means 201 changes the number of times user A has canceled without notice in Fig. 4A from "2 times" to "3 times," and changes the status of user A in Fig. 4A from "normal" to "limited" in accordance with the changed number of times cancellation without notice being "3 times." The number of times cancellation without notice may be the number of times cancellation without notice in a first period, or the control means 201 may control the user's status information so that it can be changed in a second period.

[0034] The control means 201 controls so as to restrict a user's reservation for a fighting game in accordance with the number of times the user has canceled without permission. In the present embodiment, when a reservation with reservation ID "B001" of user A, whose user ID is "U001" in FIG. 4C , is canceled without permission, the number of times user A has canceled without permission becomes three, and the control means 201 restricts user A's reservation for a fighting game by not accepting reservation input for that user ID via the user terminal 10 in accordance with the number of times user A has canceled without permission. The number of times cancellation without permission may be the number of times cancellation without permission in a first period, or the control means 201 may control so as to restrict the user's reservation for a fighting game in a second period.

[0035] The second period is a period following the first period. The third period is a period following the second period. The first period, second period, and third period may be any period between 28 and 31 days, or may be a period of 32 days or more. The first period, second period, and third period may be a period of a single month, or may be a period spanning multiple months.

[0036] The control means 201 controls so that reservation actions are not restricted for users with the first status information, and some reservation actions are restricted for users with the second status information. In this embodiment, reservation actions are not restricted for users with a status of "normal," and some reservation actions are restricted for users with a status of "restricted," for example, by not accepting reservation inputs for the user ID of the user via the user terminal 10. Restricting some reservation actions may, for example, mean limiting the number of reservations that a user with a status of "restricted" can make within a specified period to three, and not accepting a fourth reservation input by the user.

[0037] The control means 201 sets a condition that the user has cancelled reservations without notice a predetermined number of times or more, and if it determines that the number of times is equal to or greater than the predetermined number, it controls to change the registered first status information of the user to second status information and register the second status information. In this embodiment, the predetermined number is three times. For example, if user A, whose user ID is "U001" in Fig. 4A, has cancelled reservations without notice twice, and whose user ID is "U001" in Fig. 4C has cancelled a reservation with reservation ID "B001" without notice, the number of times of cancellation without notice for user A becomes three. The control means 201 sets a condition that the number of cancellations without notice for user A is three or more times, and if it determines that the number of cancellations without notice for user A is three or more times, it changes the status of user A in Fig. 4A from "normal" to "limited" and registers the status.

[0038] The control unit 201 sets a condition that the user has canceled reservations without notice less than a predetermined number of times. If it determines that the number is less than the predetermined number, it controls so as not to change the registered user's first status information to the second status information. In this embodiment, the predetermined number is three times. For example, if a user A with user ID "U001" in FIG. 4A has canceled reservations without notice twice and the reservation ID "B001" of user A in FIG. 4C is canceled in advance, the control unit 201 sets a condition that the number of cancellations without notice by user A is less than three times. If it determines that the number is less than three times, it does not change the user A's status in FIG. 4A from "normal" to "limited." In other words, the user A's status remains "normal."

[0039] The control means 201 sets a condition that the number of times of no-notice cancellations during a second period following the first period is equal to or greater than a predetermined number for a user for whom second status information is registered, and when it determines that the number of times is equal to or greater than the predetermined number, controls to change the registered status information of the user from the second status information to third status information and register it. The control means 201 may also control to change the status information of the user during a third period following the second period from the second status information to the third status information and register it. In this embodiment, the specified number of times is three, and when user B with user ID "U002" in Figure 4A, who has one no-show cancellation in Figure 4A, cancels reservations with reservation IDs "B002" and "B005" in Figure 4C without permission, the number of no-show cancellations by user B becomes three, and the control means 201 determines that user B's no-show cancellation count is three or more, and if it determines that it is three or more, it changes user B's status in Figure 4A from "restricted" to "warning" and registers it.

[0040] The control unit 201 controls so as to restrict all reservation actions during the third period for users for whom the third status information is registered. In this embodiment, the control unit 201 restricts all reservation actions of user C during the third period by, for example, not accepting reservation input via the user terminal 10 for user C whose status is "Warning" in Fig. 4A and whose user ID is "U003".

[0041] The control means 201 controls to change the probability of winning the lottery for the first type of fighting game according to the status information of the registered user. For example, when the status information of the registered user is the second status information, the control means 201 controls to lower the probability of winning the lottery compared to when the status information of the registered user is the first status information. In this embodiment, the control means 201 controls to lower the winning probability of a reservation for the fighting game B with a lottery, which has a reservation ID of "B005" and a fighting game ID of "G002" in FIG. 4C and is made by user B with a user ID of "U002" and a status of "limited" in FIG. 4A, compared to the winning probability of a reservation for the fighting game B with a lottery, which has a reservation ID of "B004" and a fighting game ID of "G002" in FIG. 4C and is made by user A with a user ID of "U001" and a status of "normal."

[0042] The control means 201 sets the condition that the status information of a registered user is the third status information, and if it determines that the status information is the third status information, it controls the user so that the user is unable to make reservations for the first type of fighting game. In this embodiment, the control means 201 sets the condition that the status of user C with user ID "U003" in Fig. 4A is "warning," and if it determines that the status is "warning," it disables user C from making reservations for fighting game B with lottery and game ID "G002" in Fig. 4B by, for example, not accepting reservation input via the user terminal 10.

[0043] The control means 201 sets the condition that the status information of a registered user is the second status information, and when it determines that the status information is the second status information, it controls to cancel all reservations of fighting games that the user has reserved. In this embodiment, the control means 201 sets the condition that the status of user B with user ID "U002" in Fig. 4A is "limited," and when it determines that the status is "limited," it cancels the reservation of fighting game A with reservation ID "B002" and fighting game ID "G001" that user B has reserved in Fig. 4C.

[0044] The control means 201 sets the condition that the status information of a registered user is the third status information, and when it determines that the status information is the third status information, it controls to cancel all reservations of fighting games that the user has reserved. In this embodiment, the control means 201 sets the condition that the status of user C with user ID "U003" in Fig. 4A is "warning," and when it determines that the status is "warning," it cancels the reservation of fighting game A with reservation ID "B003" and fighting game ID "G001" that user C has reserved in Fig. 4C.

[0045] In this way, depending on the status information of registered users, lowering the chances of winning a competitive game that requires winning a lottery, making reservations impossible in the first place, or canceling all reservations for competitive games that have already been reserved are concrete examples of the aforementioned ``disadvantages to users regarding reservations.''

[0046] When the server device 20 receives a request for cancellation of user information from a user via the user terminal 10, it executes a cancellation process for the user information. The control means 201, with the condition of cancellation of user information of a user whose registered status information is first status information, controls to execute the cancellation process for the user information when it determines that the registration is for cancellation of user information of a user whose registered status information is first status information. On the other hand, with the condition of cancellation of user information of a user whose registered status information is second status information or third status information, the control means 201 controls to execute the cancellation process for the user information after a certain period of time has elapsed when it determines that the registration is for cancellation of user information of a user whose registered status information is second status information or third status information. Since a user can re-register their user information after the execution of the cancellation process for their user information, by changing the timing of executing the cancellation process for the user information depending on the user's status information, i.e., by executing the cancellation process after a certain period of time has elapsed for users whose status information is second status information or third status information, it is possible to limit the period during which a user whose status information is second status information or third status information can re-register their user information. In this embodiment, when registration of user information cancellation by user A with user ID "U001" whose status is "normal" in FIG. 4A is accepted, cancellation processing of user information of user A is executed. On the other hand, when registration of user information cancellation by user B with user ID "U002" whose status is "restricted" in FIG. 4A is accepted, cancellation processing of user information of user B is executed after a certain period of time has passed, and when registration of user information cancellation by user C with user ID "U003" whose status is "warning" is accepted, cancellation processing of user information of user B is executed after a certain period of time has passed. Here, the "certain period of time" may be the same for a user with status "restricted" and a user with status "warning", or may be different.

[0047] As described above, the competitive game may include multiple types of competitive games, including a third type of competitive game that can be reserved by multiple users as a team. When canceling a team reservation for a third type of competitive game, the control means 201 sets a condition that the team includes a user with second status information. If it determines that a user with second status information is included, the control means 201 controls to cancel the reservation of only the user with the second status information. In this embodiment, when canceling a team reservation for a competitive game C with a reservation ID of "B006" and a competitive game ID of "G003" in FIG. 4C , the control means 201 sets a condition that the team includes user B with a user ID of "U002" and a status of "restricted." If it determines that user B with a user ID of "U002" and a status of "restricted" is included, the control means 201 cancels the reservation of only user B.

[0048] When canceling a reservation for a third type of fighting game as a team during the reservation period, the control means 201 sets a condition that the team includes a user with third status information, and if it determines that a user with the third status information is included, controls to cancel the reservation of only the user with the third status information. In this embodiment, when canceling a reservation for a fighting game C with a reservation ID of "B007" and a fighting game ID of "G003" in Fig. 4C as a team on March 7, 2024 during the reservation period, the control means 201 sets a condition that the team includes a user C with a user ID of "U003" whose status is "warning," and if it determines that a user C with a user ID of "U003" whose status is "warning," cancels the reservation of only user C.

[0049] When canceling a reservation for a third type of competitive game as a team during a reservation unavailable period, the control means 201 sets a condition that the team includes a user with the third status information. If it determines that a user with the third status information is included, the control means 201 controls to cancel the reservations of all users included in the team. In this embodiment, when canceling a reservation for a competitive game C with a reservation ID of "B007" and a competitive game ID of "G003" in FIG. 4C on March 8, 2024 during a reservation unavailable period for a team, the control means 201 sets a condition that the team includes a user C with a user ID of "U003" and a status of "Warning." If it determines that a user C with a user ID of "U003" and a status of "Warning" is included, the control means 201 cancels the reservations of users A and C. In this way, canceling the reservations of only users included in a team with the third status information or canceling the reservations of all users included in a team is a specific example of the aforementioned "disadvantageous to users in a reservation act."

[0050] Referring to FIG. 5, the operation 500 of the system in this embodiment will be described. In step S502, a cancellation of a battle game reservation by a user whose registered status is "normal" is accepted. In step S504, it is determined whether the cancellation is an unauthorized cancellation. Whether the cancellation is an unauthorized cancellation can be determined, for example, if the cancellation of the battle game reservation by the user of the battle game administrator is not made by the user himself / herself but by the user of the battle game administrator. Information indicating an unauthorized cancellation may be included in the instruction by the user of the battle game administrator to cancel the reservation. If it is determined that the cancellation is an unauthorized cancellation, in step S506, it is determined whether the user has canceled without permission three or more times. If it is determined that the user has canceled without permission three or more times, the registered status of the user is changed from "normal" to "restricted" and registered. On the other hand, if it is determined in step S504 that the cancellation is not an unauthorized cancellation, or if it is determined in step S506 that the user has not canceled without permission three or more times, the registered status of the user is not changed from "normal" in step S508. Therefore, in this case, the registered status of the user remains registered as "normal."

[0051] Next, referring to FIG. 6 , the operation 600 of the system in this embodiment will be described. In step S602, for a user whose registered status is "limited," a cancellation of a reservation for a fighting game is accepted. In step S604, it is determined whether the cancellation is a cancellation without permission. If it is determined that the cancellation is a cancellation without permission, in step S606, it is determined whether the user has canceled without permission three or more times. If it is determined that the user has canceled without permission three or more times, the user's status is changed from "limited" to "warning" and registered. On the other hand, if it is determined in step S604 that the cancellation is not a cancellation without permission, or if it is determined in step S606 that the user has not canceled without permission three or more times, in step S608, the registered status of the user is not changed from "limited." That is, in this case, the registered status of the user remains registered as "limited."

[0052] 7 shows an example of an app screen 700 displayed on the display means 102 of the user terminal 10 when the event management service is provided. In this embodiment, the app (application) used on the user terminal 10 is an application dedicated to the event management service installed on the user terminal 10, and the dedicated application is used to transmit user input to the server device 20 and present information to the user based on the information transmitted from the server device 20. In another embodiment, a general browser application may be used instead of the dedicated application. The display means 202 may present multiple icons selectable by the user on the app screen on the user terminal 10.

[0053] 7 shows an app screen 700 on which a user can check their own status. The app screen 700 displays the user's profile, which includes the user ID and username of the user, as well as a status 701, a number of no-show cancellations 702, and a no-show cancellation history 703. The user can check their own status 701. The user's status may be displayed on the app screen 700 of the user's own user terminal 10, but may not be displayed on the app screen 700 of the user terminals 10 of other users.

[0054] In an embodiment of the present invention, the event management system 1 includes a control unit 201 and a registration unit 206. If a user who has booked an event is unable to attend and cancels without prior notice, there will not be enough available reservation slots and other users who wanted to attend the event will not be able to make a reservation and participate. However, with this configuration, the present system can encourage users who have booked an event but are unable to attend to cancel in advance rather than cancel without prior notice. By canceling in advance, available reservation slots will become available, and other users who wanted to attend the event will be able to reserve and participate in the vacant reservation slot. This makes it possible for the event management system 1 provided by the present system to provide events that are more convenient for users participating in the event.

[0055] The above-described effects and advantages are similar to those of other embodiments and examples unless otherwise specified.

[0056] In other embodiments of the present invention, the present invention may be a program that realizes the functions and information processing of the embodiments of the present invention described above, or a computer-readable storage medium that stores the program.In still other embodiments, the present invention may be a method that realizes the functions and information processing of the embodiments of the present invention described above.In still other embodiments, the present invention may be a server that can supply a program that realizes the functions and information processing of the embodiments of the present invention described above to a computer.In still other embodiments, the present invention may be a virtual machine or cloud system that realizes the functions and information processing of the embodiments of the present invention described above.

[0057] In one or more embodiments of the present invention, the user terminal 10 may be configured to have some of the functions of the server device 20, or the server device 20 may be configured to have some of the functions of the user terminal 10, as long as the same functions as those of the embodiments of the present invention can be realized.

[0058] In the processes or operations described above, the processes or operations can be freely changed as long as no inconsistencies in the processes or operations occur, such as the use of data that should not yet be available in a certain process. Furthermore, the embodiments described above are merely examples for explaining the present invention, and the present invention is not limited to these embodiments. The present invention can be embodied in various forms without departing from the spirit of the present invention.

[0059] Some or all of the above embodiments can also be described as follows, but are not limited to the following.

[0060] [Appendix 1] An event management device according to one embodiment of the present invention is an event management device that is communicatively connected to a user terminal, and includes a registration means that can register user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of a reservation for a competitive game by a single user, and status information indicating the status of a single user, and a control means that can control the registration means, and the control means controls the reservation behavior of a single user in a manner that allows it to be restricted according to the registered user information.

[0061] [Appendix 2] An event management device according to one embodiment of the present invention is the event management device described in [Appendix 1], in which the control means controls the status information of a user to be changeable in accordance with unauthorized cancellation information indicating that the user canceled a reservation for a competitive game included in the reservation information without registering it.

[0062] [Appendix 3] An event management device according to one embodiment of the present invention is the event management device described in [Appendix 1] or [Appendix 2], wherein the control means controls the status information of a user to be changeable in accordance with unauthorized cancellation information indicating the number of times the user has canceled a reservation for a competitive game included in the reservation information without registering it.

[0063] [Appendix 4] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 3], wherein the control means controls the status information of a user in a second period following the first period to be changeable in accordance with unauthorized cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information in the first period without registering it.

[0064] [Appendix 5] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 4], in which the control means controls the reservation actions of a user in a second period following a first period to be restricted in accordance with unauthorized cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information in the first period without registering.

[0065] [Appendix 6] An event management device according to one embodiment of the present invention is an event management device described in any one of [Appendix 1] to [Appendix 5], in which the status information includes first status information and second status information that is less favorable for reservation actions than the first status information.

[0066] [Appendix 7] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 6], in which the control means does not restrict reservation actions for users of the first status information, and controls to restrict some reservation actions for users of the second status information.

[0067] [Appendix 8] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 7], wherein the control means controls the status information of the registered user to be changed from first status information to second status information and registered, on the condition that the number of times in the no-show cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information during the first period without registering it is equal to or greater than a predetermined number.

[0068] [Appendix 9] An embodiment of the event management device is an event management device described in any one of [Appendix 1] to [Appendix 8], wherein the control means controls the status information of a registered user not to be changed from the first status information to the second status information, provided that the number of times in the no-show cancellation information indicating the number of times a user canceled a reservation for a competitive game included in the reservation information during a first period without registering is less than a predetermined number.

[0069] [Appendix 10] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 9], wherein the control means controls the status information of a user for whom second status information is registered to be changed from the second status information to the third status information and registered, on the condition that the number of times in the no-show cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information for a second period subsequent to the first period without registering it is equal to or greater than a predetermined number.

[0070] [Appendix 11] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 10], in which the control means controls the user's status information for a third period following the second period to be changed to third status information and registered.

[0071] [Appendix 12] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 11], in which the control means controls so as to restrict all reservation actions during a third period for users for whom third status information is registered.

[0072] [Appendix 13] An event management device according to one embodiment of the present invention is an event management device according to any one of [Appendix 1] to [Appendix 12], wherein the first period, the second period, and the third period are any period between 28 days and 31 days.

[0073] [Appendix 14] An event management device according to one embodiment of the present invention is an event management device described in any one of [Appendix 1] to [Appendix 13], in which the competitive games include a first type of competitive game in which a player can participate if he or she makes a reservation and wins a lottery, and a second type of competitive game in which a player can participate without making a reservation or entering a lottery.

[0074] [Appendix 15] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 14], in which the control means controls to change the probability of winning the lottery for the first type of competitive game in accordance with the status information of the registered users.

[0075] [Appendix 16] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 15], wherein the control means controls to reduce the probability of winning the lottery when the status information of a registered user is the second status information compared to when the status information of the registered user is the first status information.

[0076] [Appendix 17] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 16], in which the control means controls the registered user to make it impossible to make a reservation for a first type of competitive game, provided that the user's status information is third status information.

[0077] [Appendix 18] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 17], in which the control means controls the registered user to cancel all reservations for competitive games that the user has reserved, provided that the user's status information is third status information.

[0078] [Appendix 19] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 18], in which the control means controls to execute a user information cancellation process on the condition that the cancellation of user information of a user whose registered status information is the first status information is registered.

[0079] [Appendix 20] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 19], in which the control means controls to execute a user information cancellation process after a certain period of time has elapsed, on the condition that the cancellation of user information of a user whose registered status information is second status information or third status information is registered.

[0080] [Appendix 21] An embodiment of the event management device is an event management device described in any one of [Appendix 1] to [Appendix 20], wherein the competitive game includes a third type of competitive game that can be reserved by multiple users as a team, and the control means controls to cancel the reservation of only the user with the second status information when canceling a reservation for the team, provided that the team includes a user with the second status information.

[0081] [Appendix 22] An embodiment of the event management device is an event management device described in any one of [Appendix 1] to [Appendix 21], in which the control means controls to cancel reservations only for users with third status information when a reservation for a team is canceled during a reservation-available period, provided that the team includes a user with third status information.

[0082] [Appendix 23] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 22], in which the control means controls to cancel the reservations of all users included in the team when a reservation for the team is canceled during a period when reservations are not possible, provided that the team includes a user with third status information.

[0083] [Appendix 24] An event management device according to one embodiment of the present invention is the event management device described in any one of [Appendix 1] to [Appendix 23], in which the control means controls the user's status information to be included in the user's profile and presented.

[0084] [Appendix 25] An event management device according to one embodiment of the present invention is an event management device as described in any one of [Appendix 1] to [Appendix 24], in which the control means controls the status information of a user so that it is not presented to other users.

[0085] [Appendix 26] An event management computer program according to one embodiment of the present invention is an event management computer program that causes one or more computers to function as a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by one user, cancellation information indicating a cancellation of a reservation for a competitive game by one user, and status information indicating the status of one user, and a control means capable of controlling the registration means, wherein the control means controls the reservation behavior of one user in a manner that allows it to be restricted according to the registered user information.

[0086] [Appendix 27] An event management system according to one embodiment of the present invention is an event management system comprising a user terminal and an event management device communicatively connected to the user terminal, and comprising: registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of a reservation for a competitive game by a single user, and status information indicating the status of a single user; and control means capable of controlling the registration means, wherein the control means controls the reservation actions of a single user in a manner that allows the user to restrict them according to the registered user information.

[0087] Although the present invention has been described above with reference to preferred embodiments, the present invention is not necessarily limited to the above embodiments and can be modified and implemented in various ways within the scope of its technical concept.

[0088] 1: Event management system, 2: Network, 10: User terminal, 11: Processor, 12: Display device, 13: Input device, 14: Storage device, 15: Communication device, 16: Bus, 20: Server device, 21: Processor, 22: Display device, 23: Input device, 24: Storage device, 25: Communication device, 26: Bus, 101: Control means, 102: Display means, 103: Input means, 104: Storage means, 105: Communication means, 201: Control means, 202: Display means, 203: Input means, 204: Storage means, 205: Communication means, 206: Registration means, 700: App screen, 701: Status, 702: Number of cancellations without permission, 703: History of cancellations without permission

Claims

1. An event management device that is communicatively connected to a user terminal, comprising: a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of the reservation for the competitive game by the single user, and status information indicating the status of the single user; and a control means capable of controlling the registration means, wherein the control means controls the single user's reservation actions in a manner that allows them to be restricted according to the registered user information.

2. The event management device of claim 1, wherein the control means controls the status information of a user to be changeable in accordance with unauthorized cancellation information indicating that the user canceled a reservation for a competitive game included in the reservation information without registering it.

3. The event management device of claim 1, wherein the control means controls the status information of the user to be changeable in accordance with unauthorized cancellation information indicating the number of times the user has canceled a reservation for a competitive game included in the reservation information without registering it.

4. The event management device of claim 1, wherein the control means controls the user's status information for a second period following the first period to be changeable in accordance with unauthorized cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information for the first period without registering.

5. The event management device of claim 1, wherein the control means controls the user's reservation actions in a second period following the first period to be restricted in accordance with unauthorized cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information in the first period without registering.

6. The event management device according to claim 1, wherein the status information includes first status information and second status information that is less favorable for reservation actions than the first status information.

7. An event management device according to claim 6, wherein the control means controls so that reservation actions are not restricted for users of the first status information, and some reservation actions are restricted for users of the second status information.

8. The event management device of claim 1, wherein the control means controls the registered status information of the user to be changed from first status information to second status information and registered, on the condition that the number of times in the no-show cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information during the first period without registering it is equal to or greater than a predetermined number.

9. The event management device of claim 1, wherein the control means controls so that the registered status information of the user is not changed from the first status information to the second status information, provided that the number of times in the no-show cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information during the first period without registering is less than a predetermined number.

10. The event management device of claim 8, wherein the control means controls the status information of a user for whom the second status information is registered to be changed from the second status information to the third status information and registered, on the condition that the number of times in the no-show cancellation information indicating the number of times the user canceled a reservation for a competitive game included in the reservation information for a second period subsequent to the first period without registering it is equal to or greater than a predetermined number.

11. The event management device according to claim 10, wherein said control means controls to change the user's status information for a third period following said second period to said third status information and register it.

12. The event management device according to claim 11, wherein the control means controls the user for whom the third status information is registered so as to restrict all reservation actions during the third period.

13. The event management device according to claim 11, wherein the first period, the second period, and the third period are any period between 28 days and 31 days.

14. The event management device of claim 1, wherein the competitive games include a first type of competitive game that can be participated in if a player makes a reservation and wins a lottery, and a second type of competitive game that can be participated in without making a reservation or winning a lottery.

15. An event management device according to claim 14, wherein said control means controls to change the probability of winning the lottery for said first type of competitive game according to the status information of said registered user.

16. An event management device as described in claim 6, wherein the control means controls to reduce the probability of winning the lottery when the status information of the registered user is second status information compared to when the status information of the registered user is first status information.

17. An event management device as described in claim 10, wherein the control means controls the registered user to be unable to make a reservation for a first type of competitive game, provided that the status information of the registered user is third status information.

18. The event management device of claim 10, wherein the control means controls the registered user to cancel all reservations for competitive games that the user has reserved, provided that the status information of the registered user is third status information.

19. The event management device according to claim 1, wherein the control means controls to execute the process of canceling the user information on the condition that the registration of the user information of a user whose registered status information is first status information is cancelled.

20. The event management device of claim 1, wherein the control means controls to execute the cancellation process of the user information after a certain period of time has elapsed, on the condition that the user information of a user whose registered status information is second status information or third status information is registered as cancellation.

21. The event management device of claim 1, wherein the competitive game includes a third type of competitive game that can be reserved by multiple users as a team, and the control means controls to cancel the reservation of only the user with the second status information when canceling the reservation of the team, provided that the team includes a user with second status information.

22. The event management device of claim 1, wherein the control means controls to cancel reservations of only users with the third status information when canceling a reservation for a team during a reservation-available period, provided that the team includes a user with the third status information.

23. An event management device as described in claim 1, wherein the control means controls to cancel the reservations of all users included in the team when canceling a reservation for the team during a period when reservations are not possible, provided that the team includes a user with third status information.

24. The event management device according to claim 1, wherein said control means controls so that said user's status information is included in said user's profile and presented.

25. The event management device according to claim 1, wherein said control means controls so that the status information of said user is not presented to other users.

26. An event management computer program that causes one or more computers to function as: a registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of the reservation for the competitive game by the single user, and status information indicating the status of the single user; and a control means capable of controlling the registration means, wherein the control means controls the reservation behavior of the single user in a manner that allows it to be restricted according to the registered user information.

27. An event management system comprising a user terminal and an event management device communicatively connected to the user terminal, comprising: registration means capable of registering user information including reservation information indicating a reservation for a competitive game by a single user, cancellation information indicating a cancellation of the reservation for the competitive game by the single user, and status information indicating the status of the single user; and control means capable of controlling the registration means, wherein the control means controls the single user's reservation actions in a manner that restricts them according to the registered user information.

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