Travel management system

Abstract

Described are travel management systems for a passenger vehicle. The travel management system may include sensors positioned on a passenger vehicle. The travel management system may receive data from the sensors, and the data may be about entities and associated items. The travel management system may execute an artificial intelligence model on the data to generate an output classifying the entities and the associated items into objects. The travel management system may receive an indication that an object of the objects is identified. The travel management system may generate visual indicators for guiding an entity of the entities associated with the object to perform tasks. The travel management system may provide the visual indicators within the passenger vehicle to cause the entity to perform the tasks. The travel management system may provide periodic status indicators or corrective actions to a remote device.

Description

Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application TRAVEL MANAGEMENT SYSTEM FIELD OF THE INVENTION

[0001] The field of the invention relates generally to passenger vehicles, and, more specifically, though not necessarily exclusively, to a computer system that may be used as a travel management system to streamline and make more efficient events during travel with a passenger vehicle while guiding passengers with interactions and / or visual indicators to improve the passenger experience. BACKGROUND

[0002] Passenger vehicles are frequently used. For example, an aircraft is sometimes used more than one time per day, sometimes more than two, three, four, or even more times. During each use, the passenger vehicles may encounter different passengers and may encounter different challenges in providing service. For example, passengers may have difficulty complying with boarding or other suitable procedures. Additionally, turnaround times for the passenger vehicles may exceed a desired amount of time for providing high quality service. SUMMARY

[0003] The terms “invention,” “the invention,” “this invention” and “the present invention” used in this patent are intended to refer broadly to all of the subject matter of this patent and the patent claims below. Statements containing these terms should be understood not to limit the subject matter described herein or to limit the meaning or scope of the patent claims below. Embodiments of the invention covered by this patent are defined by the claims below, not this summary. This summary is a high-level overview of various aspects of the US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application invention and introduces some of the concepts that are further described in the Detailed Description section below. This summary is not intended to identify key or essential features of the claimed subject matter, nor is it intended to be used in isolation to determine the scope of the claimed subject matter. The subject matter should be understood by reference to appropriate portions of the entire specification of this patent, any or all drawings and each claim.

[0004] According to certain embodiments of the present invention, a travel management system may include sensors, one or more processor devices, and a non- transitory computer-readable memory. The sensors may include optical sensors, radar sensors, or wireless signal sensors. The non-transitory computer-readable memory may include instructions that are executable by the one or more processor devices to perform various operations. The travel management system may receive data from the sensors, and the data may be about one or more entities and one or more associated items. The travel management system may execute an artificial intelligence model on the data to generate an output that includes classification of the one or more entities and the one or more associated items into a set of objects. The travel management system may receive an indication that a particular object of the set of objects is present on the passenger vehicle. The travel management system may generate, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle. The travel management system may provide the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle. The travel management system may, in response to continuously monitoring the one or more tasks with respect to the passenger US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application vehicle, provide periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

[0005] In some embodiments, the operation of executing the artificial intelligence model on the data may include (i) receiving, at the artificial intelligence model, the data that includes a set of images, (ii) identifying image data from the set of images that indicates the one or more entities and the one or more associated items, and (iii) clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

[0006] In certain embodiments, the artificial intelligence model is a computer vision model, and the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle includes matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items.

[0007] In various embodiments, the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle includes (i) providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information, (ii) receiving, via the interactive screen, input including the ticketing information or the identity information, and (iii) authenticating the input such that the ticketing information or the identity information corresponds to the particular entity.

[0008] In some embodiments, the one or more entities are one or more passengers, and the one or more associated items are one or more luggage items associated with the one or more passengers.

[0009] In certain embodiments, the operation of providing the one or more visual indicators includes selectively illuminating a series of lights within or outside of the US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task.

[0010] In various embodiments, the particular task may include stowing a luggage item of the one or more luggage items, proceeding to a particular seat, adjusting an orientation of the luggage item, or yielding to a different entity.

[0011] In some embodiments, the operation of providing the periodic status indicators or the corrective actions includes generating and transmitting instructions for the remote computing device to display (i) a status of boarding the passenger vehicle, (ii) an estimated time of completion for the boarding, and (iii) a real-time storage capacity of the passenger vehicle.

[0012] In certain embodiments, the travel management may (i) collect analytic data about the one or more tasks and may (ii) adjust the artificial intelligence model based on the analytic data about the one or more tasks.

[0013] In various embodiments, the operation of adjusting the artificial intelligence model may include (i) adjusting a training dataset based on the analytic data and may include (ii) training the artificial intelligence model using the adjusted training dataset.

[0014] In some embodiments, the travel management system may (i) continuously monitor the one or more tasks with respect to the passenger vehicle, may (ii) identify one or more abnormalities with respect to the one or more tasks, and may (iii) generate a corrective action plan for remedying the one or more abnormalities.

[0015] In certain embodiments, the operation of generating the corrective action plan may include (i) identifying, using the artificial intelligence model, one or more solutions to the one or more abnormalities, may include (ii) selecting a particular solution of the one or more solutions that has a highest probability of being successful, and may include (iii) outputting a set of instructions for performing the particular solution. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application

[0016] In various embodiments, the one or more abnormalities may include a lack of luggage storage space, congestion in an aisle of the passenger vehicle, or a medical emergency on the passenger vehicle.

[0017] In some embodiments, the operation of receiving the data from the plurality of sensors may include receiving contextual data about chronology of the one or more tasks, about a day and time, and about a hardware configuration of the remote device.

[0018] In certain embodiments, an aircraft may include the travel management system, and the aircraft may be communicatively coupled with a computing device of a gate of an airport for sending and receiving information with respect to the computing device.

[0019] According to certain embodiments of the present invention, a method may involve a travel management system. The method may include receiving data from a set of sensors positioned on a passenger vehicle, and the data may be about one or more entities and one or more associated items. The set of sensors may include optical sensors, radar sensors, or wireless signal sensors. The method may include executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects. The method may include receiving an indication that a particular object of the set of objects is present on the passenger vehicle. The method may include generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle. The method may include providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle. The method may include, in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application corrective actions to a remote device that is communicatively coupled with the travel management system.

[0020] In some embodiments, the artificial intelligence model may be a computer vision model, and receiving the indication that the particular object of the set of objects is present on the passenger vehicle may include matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items. Additionally or alternatively, executing the artificial intelligence model on the data may include (i) receiving, at the artificial intelligence model, the data that comprises a plurality of images, (ii) identifying image data from the set of images that indicates the one or more entities and the one or more associated items, and (iii) clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

[0021] In certain embodiments, receiving the indication that the particular object of the set of objects is present on the passenger vehicle may include (i) providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information, (ii) receiving, via the interactive screen, input comprising the ticketing information or the identity information, and (iii) authenticating the input such that the ticketing information or the identity information corresponds to the particular entity.

[0022] According to certain embodiments of the present invention, a non-transitory computer-readable medium may include instructions that are executable by one or more processor devices for causing the one or more processor devices to perform operations relating to a travel management system. The operations may include receiving data from a set of sensors that may be positioned on a passenger vehicle, and the data may be about one or more entities and one or more associated items. The set of sensors may include optical sensors, radar sensors, or wireless signal sensors. The operations may include executing an artificial intelligence model on the data to generate an output that comprises classification of US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application the one or more entities and the one or more associated items into a set of objects. The operations may include receiving an indication that a particular object of the set of objects is present on the passenger vehicle. The operations may include generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle. The operations may include providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle. The operations may include, in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

[0023] In some embodiments, the one or more entities may be one or more passengers, and the one or more associated items may be one or more luggage items associated with the one or more passengers. Additionally or alternatively, the operation of providing the one or more visual indicators may include selectively illuminating a series of lights within or outside of the passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task. BRIEF DESCRIPTION OF THE DRAWINGS

[0024] Figure 1 is a sectional view of passenger vehicle that may include or use a travel management system according to certain embodiments of the present invention.

[0025] Figure 2 is a block diagram of a travel management system according to certain embodiments of the present invention.

[0026] Figure 3 is a block diagram of an example of a computer system that may include or otherwise be configured to execute the travel management system of Figure 2. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application

[0027] Figure 4 is a flowchart of a process for using the travel management system of Figure 2. DETAILED DESCRIPTION

[0028] The subject matter of embodiments of the present invention is described here with specificity to meet statutory requirements, but this description is not necessarily intended to limit the scope of the claims. The claimed subject matter may be embodied in other ways, may include different elements or steps, and may be used in conjunction with other existing or future technologies. This description should not be interpreted as implying any particular order or arrangement among or between various steps or elements except when the order of individual steps or arrangement of elements is explicitly described.

[0029] The described embodiments of the invention provide travel management systems for passenger vehicles. While the travel management systems are discussed for use with aircraft, they are by no means so limited. Rather, embodiments of the travel management systems may be used in passenger vehicles of any type or otherwise as desired.

[0030] Figure 1 is a sectional view of passenger vehicle 100 that may include or use a travel management system according to certain embodiments of the present invention. As illustrated in Figure 1, the passenger vehicle 100 may include sensors 102a-102f, which may each be or include optical sensors, radar sensors, wireless signal sensors (e.g., Wi-FiTMsensors), other suitable sensors, or any combination thereof. While Figure 1 illustrates the passenger vehicle 100 as including six sensors, such as the sensors 102a-102f, any other suitable number, such as less than six or more than six, of sensors are possible to include in the passenger vehicle 100. For example, Figure 1 may illustrate only a portion of an entirety of the passenger vehicle 100. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application

[0031] The sensors 102a-102f may be positioned on or otherwise with respect to the passenger vehicle 100. For example, such as examples in which the passenger vehicle 100 is an aircraft, the sensors 102a-102f may be positioned in an interior and / or an exterior of the aircraft and along a length of the aircraft. In a particular example in which the sensors 102a- 102f are optical sensors, a first optical sensor 102a may be positioned at a first location on a ceiling 104 of the passenger vehicle 100, a second optical sensor 102b may be positioned at a second location on the ceiling 104 of the passenger vehicle 100 and offset from the first location along the length of the passenger vehicle 100, and so on. In some embodiments, the sensors 102a-102f may be arranged in or otherwise with respect to the passenger vehicle 100 to gather optimized data about movement of entities, such as passengers, and / or items, such as luggage, with respect to the passenger vehicle 100. Optimized data may include data that is continuous and that is not missing data points that may be useful for facilitating operations with respect to the travel management system.

[0032] In some embodiments, the passenger vehicle 100 may additionally include one or more storage compartments, such as overhead bin 106 coupled with the ceiling 104, passenger seats 108a-c each coupled with a floor 110 of the passenger vehicle 100, a door 112 to the passenger vehicle 100, and an interactive screen 114. The passenger vehicle 100 may include any additional or alternative components in any other suitable arrangement for facilitating passenger travel with the passenger vehicle 100.

[0033] According to certain embodiments of the present invention, as shown in Figures 1-4, a travel management system 200 comprises a set of sensors, such as the sensors 102a-102f, one or more processing devices, such as processing and communication module 202, and a non-transitory computer-readable memory such as memory 204. The set of sensors may be positioned on a passenger vehicle, such as the passenger vehicle 100, and distributed throughout and / or around the passenger vehicle to collect data about one or more entities US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application and / or one or more items associated with the passenger vehicle. For example, the set of sensors may be arranged as the sensors 102a-102f as illustrated in Figure 1, though other suitable arrangements for the set of sensors are possible. In some embodiments, In some embodiments, the memory 204 may be or include a cloud-based or other suitable remote, non-transitory computer-readable memory that may store and / or provide access to data relating to the one or more entities and / or the one or more items. For example, the set of sensors may collect data, such as image data, position data, and the like, about the one or more entities and / or the one or more items and may transmit the data to the memory 204 for storage and otherwise for facilitating the travel management system 200.

[0034] As illustrated in Figure 2, the travel management system 200 may include a set of sensors, such as a first sensor 204a, a second sensor 204b, and a third sensor 204c, may include an edge controller 206, and may include any additional or alternative components for providing functionality for the travel management system 200. In some embodiments, the sensors may be or include optical sensors, radar sensors, wireless signal sensors, and the like. The set of sensors may provide data from the travel management system 200. For example, the set of sensors may gather data relating to operations, tasks, entities, and / or items, with respect to the passenger vehicle 100. Each sensor of the set of sensors may be communicatively coupled with the edge controller 206 and may include the processing and communication module 202, a power management module 208, and an image capture module 210, though each sensor of the set of sensors, or any subset thereof, may include any additional or alternative components, computer services, and the like. The power management module 208 may provide power, such as electrical power, to the respective sensor, and the processing and communication module 202 may provide computing power to the respective sensor. The image capture module 210 may be or include a computer service that allows the respective sensor to capture images or position data, for example as image US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application data and / or position data, and to provide the data to the processing and communication module 202 or to other suitable computer services or algorithms that may provide functionality for the travel management system 200.

[0035] In some examples, the processing and communication module 202 may be or include an artificial intelligence model 212 that may be configured or trained to process images provided by the image capture module 210. The artificial intelligence model 212 may be or include a computer vision model. The artificial intelligence model 212 may receive one or more images and may generate one or more classifications based at least in part on the one or more images. In some examples, the one or more images may represent or otherwise indicate one or more entities, such as passengers, and / or one or more associated items such as luggage of the passengers. The artificial intelligence model 212 may classify the images by identifying the one or more entities and / or the associated items, by generating a set of objects based at least in part on the one or more entities and / or the associated items, or the like. Each object of the set of objects may include an entity, or a group of entities such as a family, and one or more items that the entity may be carrying or otherwise controlling while using the passenger vehicle. The artificial intelligence model 212, or any other component of the travel management system 200, may use the set of objects and / or other outputs from the artificial intelligence model 212 to enhance operations with respect to the passenger vehicle 100.

[0036] In some examples, the travel management system 200 may be distributed among the passenger vehicle 100 and a remote location 214. Being distributed may involve having physical components, such as processors, memory, or the like, at each location, may involve being communicatively coupled with one or more computing devices at each location, and the like. In a particular example, the travel management system 200 may be located on an aircraft and may be communicatively coupled with a computing device located at a gate at which the aircraft is loading and / or unloading passengers. At the remote location US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application 214, the travel management system 200 may identify activity 216 that may include boarding passengers, or the like. The travel management system 200 may identify one or more entities, and / or one or more associated items, arriving to board the passenger vehicle 100 and may initiate the artificial intelligence model 212 or other suitable services and / or algorithms to provide functionality for the travel management system 200. For example, the travel management system 200, such as via sensor data received from the remote location 214, may provide the sensor data to the artificial intelligence model 212 to begin classifying the one or more entities and / or the associated items into objects of the set of objects.

[0037] The one or more entities, such as the one or more passengers, and the associated items may approach the passenger vehicle 100 and may interact with the interactive screen 114, which may be provided by or otherwise communicatively coupled with the travel management system 200. For example, the interactive screen 114 may receive input from the one or more entities and may transmit, or otherwise provide, the input to the travel management system 200. For example, the interactive screen 114 may receive the input and may store the input at a database, for example at a remote location such as a cloud storage or computing system. The travel management system 200 may access the input and may generate or update an interactive chart that indicates seating and storage of the passenger vehicle 100. The travel management system 200 can generate visual indicators, such as to guide the one or more entities to perform one or more tasks, based at least in part on the interactive chart.

[0038] Some examples of the input, which may be provided via touch-screen input, buttons, scanning equipment such as a barcode and or NFC (digital) reader, and the like, may include an identification of the one or more entities, ticketing information for the one or more entities, information, such as size, weight, amount, etc., about the associated items, and the like. The travel management system 200 may use the input to generate one or more visual US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application indicators, such as a first visual indicator 220a and a second visual indicator 220b. The first visual indicator 220a may be or include a first light or set of lights that indicates to the one or more entities where to be seated and / or where to place the associated items, and the second visual indicator 220b may be or include a second light or set of lights that indicates to the one or more entities that a correction, such as to a placement of the associated items or a seating location, is to be made. In a particular example, and in response to receiving the input from the interactive screen 114, the travel management system 200 may selectively illuminate lights along a pathway in the passenger vehicle 100 to guide the one or more entities to their seating locations, and the travel management system 200 may illuminate storage space reserved for the associated items of the one or more entities.

[0039] The travel management system 200 may iteratively perform the above- discussed operations for each entity approaching and / or boarding the passenger vehicle 100. Additionally or alternatively, the travel management system 200 may also perform the above- discussed operations, or similar or other suitable operations, while the passenger vehicle 100 is in operation. For example, the travel management system 200 may continuously monitor boarding operations, operations while in-operations, and the like. In a particular example, the travel management system 200 may monitor a lavatory and provide visual indicators to passengers to inform passengers requesting to use the lavatory of a shortest path to an open lavatory. The travel management system 200 can monitor and / or track any other suitable operation for the passenger vehicle 100 while boarding, while in operation, or the like.

[0040] Figure 3 is a block diagram of an example of a computer system 300 that may include or otherwise be configured to execute the travel management system 200. In some embodiments, Figure 3 illustrates a simplified block diagram of the computer system 300 that may be used to perform at least some of the operations described herein. The computer system 300 may implement some or all functions, behaviors, and / or capabilities described US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application herein that may use electronic storage or processing, as well as other functions, behaviors, or capabilities not expressly described. The computer system 300 may include a processing subsystem 302, a storage subsystem 304, a user interface 306, and / or a communication interface 308. The computer system 300 may also include other, additional, or fewer components, which may not be expressly illustrated. The computer system 300 may also include other components such as a battery, one or more power controllers, and other components operable to provide various enhanced capabilities. In some embodiments, the computer system 300 may be implemented in a desktop computer, a laptop computer, a mobile device, such as a tablet computer, a smart phone, a mobile phone, etc., a wearable device, a media device, application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), processors, controllers, micro-controllers, microprocessors, electronic units designed to perform a function or combination of functions described above, an aircraft, a remote location, and the like. In some embodiments, the remote location may be or include a cloud storage location and / or a cloud computing device. The remote location may receive boarding reports, such as a performance or time-to- complete for one or more tasks tracked and / or monitored by the travel management system 200, may provide communications to a separate remote location, such as a gate at which the passenger vehicle 100 is positioned, and / or may update algorithms, the artificial intelligence model, or the like associated with the travel management system 200.

[0041] The storage subsystem 304 may be implemented using a local storage medium and / or a removable storage medium, such as disk memory, flash memory, such as a secure digital card, a universal serial bus flash drive, etc., or any other non-transitory storage medium, or a combination of media, and may include volatile and / or non-volatile storage media. Examples of local storage may include random access memory (RAM) such as US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application dynamic RAM (DRAM), static RAM (SRAM), or battery backed-up RAM. In some embodiments, the storage subsystem 304 may store one or more applications and / or operating system programs that may be executed by the processing subsystem 302, including programs to implement some or all operations described above that may be performed using a computer or a computing device. For example, the storage subsystem 304 may store one or more code modules, such as code module 310, for implementing one or more process operations described herein.

[0042] A firmware and / or software implementation may be implemented with modules such as procedures, functions, and the like. A machine-readable medium, such as a non-transitory computer-readable medium, tangibly embodying instructions may be used in implementing methodologies described herein. The code modules 310, such as instructions stored in memory, may be implemented within a processor or may be implemented external to the processor. As used herein, the term “memory” may refer to a type of long term, short term, volatile, nonvolatile, or other suitable storage medium and is not limited to any particular type of memory or number of memories or type of media upon which memory is stored. Moreover, the term “storage medium” or “storage device” may represent one or more memories for storing data, including read only memory (ROM), RAM, magnetic RAM, core memory, magnetic disk storage mediums, optical storage mediums, flash memory devices and / or other machine-readable mediums for storing information. The term “machine-readable medium” may include portable or fixed storage devices, optical storage devices, wireless channels, and / or various other storage mediums capable of storing one or more instructions and / or data.

[0043] Furthermore, embodiments may be implemented by hardware, software, scripting languages, firmware, middleware, microcode, hardware description languages, and / or any combination thereof. When implemented in software, firmware, middleware, US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application scripting language, and / or microcode, program code or code segments to perform tasks may be stored in a machine-readable medium such as a storage medium. A code segment, such as the code modules 310, or machine-executable instruction may represent a procedure, a function, a subprogram, a program, a routine, a subroutine, a module, a software package, a script, a class, or a combination of instructions, data structures, and / or program statements. A code segment may be coupled to another code segment or a hardware circuit by passing and / or receiving information, data, arguments, parameters, and / or memory contents. Information, arguments, parameters, data, etc., may be passed, forwarded, or transmitted by suitable means including memory sharing, message passing, token passing, network transmission, etc.

[0044] Implementation of the techniques, blocks, steps, and means described herein may be done in various ways. For example, the techniques, blocks, steps, and means may be implemented in hardware, software, or a combination thereof. For a hardware implementation, the processing units may be implemented within one or more ASICs, DSPs, DSPDs, PLDs, FPGAs, processors, controllers, micro-controllers, microprocessors, other electronic units designed to perform the functions described above, and / or a combination thereof.

[0045] Each code module of the code modules 310, or any subset thereof, may include sets of instructions or codes embodied on a computer-readable medium that may direct a processor of the computer system 300 to perform corresponding actions. For example, the code modules 310 may include the travel management system 200 or any code associated therewith or embodied therein. The instructions may be configured to run in sequential order, in parallel, such as under different processing threads, or in a combination thereof. After loading a code module of the code modules 310 on a general-purpose computer US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application system, the general-purpose computer system may be transformed into a special-purpose computer system.

[0046] Computer programs incorporating various features described herein, such as in one or more of the code modules 310, may be encoded and stored on various computer- readable storage media. Computer-readable media encoded with the program code may be packaged with a compatible electronic device, or the program code may be provided separately from electronic devices such as via Internet download or as a separately packaged computer-readable storage medium, etc. The storage subsystem 304 may additionally or alternatively store information useful for establishing network connections using the communication interface 308.

[0047] The user interface 306 may include or interface with one or more input devices, such as a touch pad, a touch screen, a scroll wheel, a click wheel, a dial, a button, a switch, a keypad, a microphone, etc., as well as output devices, such as a video screen, indicator lights, speakers, headphone jacks, virtual-reality display, augmented-reality display, etc., together with supporting electronics such as digital-to-analog or analog-to-digital converters, signal processors, etc. A user may operate input devices of the user interface 306, or of the computer system 300, to invoke the functionality of the computer system 300 and may view and / or hear output from the computer system 300 via output devices of the user interface 306. In some embodiments, the user interface 306 may not be present such as for a process using an ASIC. In other embodiments, the user interface 306 may be or include the interactive screen 114, or any interface provided thereby, a digital user interface that may be generated and presented on a display device for a user of the computer system 300 to view and / or with which to interact via an input device such as a computer mouse or a touchscreen, or the like. In some embodiments, a user of the computer system 300 may user the user US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application interface 306 to provide input, such as identification information, ticketing information, corrective actions and / or solutions, or the like, for use by the travel management system 200.

[0048] The processing subsystem 302 may be implemented as one or more processors such as integrated circuits, one or more single-core or multi-core microprocessors, microcontrollers, central processing unit, graphics processing unit, etc. In operation, the processing subsystem 302 may control operation of the computer system 300. In some embodiments, the processing subsystem 302 may execute a variety of programs in response to program code and may maintain multiple concurrently executing programs or processes. At a given time, some or all of a program code to be executed may reside in the processing subsystem 302 and / or in storage media such as the storage subsystem 304. Through programming, the processing subsystem 302 may provide various functionality for the computer system 300. The processing subsystem 302 may additionally or alternatively execute other programs to control other functions of the computer system 300, including programs that may be stored in the storage subsystem 304.

[0049] The communication interface 308 may provide voice and / or data communication capability for the computer system 300. In some embodiments, the communication interface 308 may include radio frequency (RF) transceiver components for accessing wireless data networks (e.g., Wi-Fi network; 3G, 4G / LTE, 5G; etc.), mobile communication technologies, components for short-range wireless communication (e.g., using Bluetooth communication standards, NFC, etc.), other components, or combinations of technologies. In some embodiments, the communication interface 308 may provide wired connectivity, such as universal serial bus, Ethernet, universal asynchronous receiver / transmitter, etc., in addition to, or in lieu of, a wireless interface. The communication interface 308 may be implemented using a combination of hardware, such as driver circuits, antennas, modulators / demodulators, encoders / decoders, and other analog and / or digital signal US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application processing circuits, etc., and software components. In some embodiments, the communication interface 308 may support multiple communication channels concurrently. In some embodiments, the communication interface 308 may not be used.

[0050] It will be appreciated that the computer system 300 is illustrative and that variations and modifications are possible. The computer system 300 may have various functionality, such as voice communication via cellular telephone networks, etc., not specifically described and may include components appropriate to such functionality. Further, while the computer system 300 is described with reference to particular blocks, it is to be understood that these blocks are defined for convenience of description and are not intended to imply a particular physical arrangement of component parts. For example, the processing subsystem 302, the storage subsystem 304, the user interface 306, and / or the communication interface 308 may be in one device or distributed among multiple devices. Further, the blocks need not correspond to physically distinct components. Blocks may be configured to perform various operations, for example by programming a processor or providing appropriate control circuitry, and various blocks may or may not be reconfigurable depending on how an initial configuration is obtained. Embodiments of the present disclosure may be realized in a variety of apparatuses including electronic devices implemented using a combination of circuitry and software. Electronic devices described herein may be implemented using the computer system 300.

[0051] Figure 4 is a flowchart of a process 400 for using the travel management system 200. At block 402, data is received from a set of sensors. In some embodiments, the set of sensors may include the sensors 102a-102f, the first sensor 204a, the second sensor 204b, the third sensor 204c, any other suitable sensors, which may be or include optical sensors, radar sensors, wireless signal sensors, or the like, or any combination thereof. The set of sensors may be arranged within, such as in an interior or on an exterior, of the US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application passenger vehicle 100 to receive data, such as images, positions, and the like, about one or more entities and one or more associated items. In some embodiments, the one or more entities may include one or more passengers or groups of passengers that are boarding the passenger vehicle 100, that are moving about the passenger vehicle 100, or the like. Additionally or alternatively, the associated items may include one or more pieces of luggage carried or otherwise controlled by the one or more entities. Upon being initiated, such as by initially identifying the one or more entities, the set of sensors may continuously or periodically gather data, and provide the data to the travel management system 200, relating to the one or more entities to enhance efficiency, service quality, and the like associated with operations of the passenger vehicle 100.

[0052] In some embodiments, the received data may indicate features or traits of an entity. For example, the received data may indicate that a particular entity has an impairment, such as mobility impairment via a wheelchair, visual impairment, or the like. Data that indicates that the particular entity has an impairment may also be received and / or indicated via the interactive screen 114 such as by directly receiving input from the particular entity, from a boarding pass or other ticketing information of the particular entity, and the like.

[0053] At block 404, an artificial intelligence model, such as the artificial intelligence model 212, is executed. In some embodiments, the artificial intelligence model 212 may receive the data as an input and may generate one or more outputs that may include one or more classifications. The classifications may involve classifying a combination of a particular entity, or a particular set of entities, and associated items into a single object that may more easily be tracked, analyzed, aided, and the like by the travel management system 200. In a particular example, the artificial intelligence model 212 may be or include a computer vision model that may receive the data and, based on the data indicating a particular family of passengers and associated set of luggage items, may classify the particular family and US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application associated set of luggage items into a particular single object that may be further tracked, analyzed, aided, and the like by the travel management system 200.

[0054] In some embodiments, the artificial intelligence model 212 may receive data from the set of sensors in which the data may include a set of images and / or position data. The set of images may include one or more images generated by or otherwise captured by the set of sensors. The artificial intelligence model 212, or the travel management system 200, may identify image data from the set of images that indicates the one or more entities and the one or more associated items. For example, the artificial intelligence model 212, or the travel management system 200, may identify images, or image data, of the set of images that include representations of the one or more entities and / or the one or more items. The artificial intelligence model 212, or the travel management system 200, may cluster the image data to classify the one or more entities and the one or more associated items into a set of objects. In some embodiments, the artificial intelligence model 212 may initialize an empty set of objects and may populate the set of objects with one or more objects as the artificial intelligence model 212 classifies the one or more objects.

[0055] At block 406, an indication that an object of the set of objects is on the passenger vehicle 100 is received. In some embodiments, the indication may be that the object is approaching the passenger vehicle 100 and / or intending to board the passenger vehicle 100. Additionally or alternatively, the indication may be or include an indication that the object is moving within the passenger vehicle 100, performing a particular task within the passenger vehicle 100, and the like. In some embodiments, the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle may involve matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items. For example, the artificial intelligence model 212, or the travel management system 200, may determine the US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application first identity of the particular object and may match the determined first identity with the second identity of the particular entity. The artificial intelligence model 212, or the travel management system 200, may also verify or otherwise determine the identities by matching the associated item with an expected associated item indicated by historical image data, etc.

[0056] In some embodiments, the indication may be received via the interactive screen 114, via a sensor at the remote location 214, or the like. For example, the interactive screen 114 may provide a prompt for the one or more entities, and the prompt, which may be or include a graphical user interface that may be interactive, may request ticketing information and / or identity information from the one or more entities. The interactive screen 114 may receive input, such as via input provided by the one or more entities, that may include the ticketing information and / or the identity information. The travel management system 200, such as via the artificial intelligence model 212 or other suitable component, may authenticate the input such that the ticketing information and / or the identity information corresponds to the particular object. For example, the travel management system 200 may compare the alleged identity information and / or ticketing information against image data provided by the sensors to verify that the one or more entities have a genuine identity and ticketing information.

[0057] At block 408, one or more visual indicators are generated for guiding an entity for performing a task with respect to the passenger vehicle. The entity may be included in the one or more entities, and the entity may be requested, such as by the travel management system 200 or personnel of the passenger vehicle 100, to perform the task. In a particular example, the entity may be a passenger, and the task may include proceeding to a seat and stowing luggage in a predetermined storage space. The visual indicators may encourage the entity to perform the task. For example, the travel management system 200 may generate US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application instructions for selectively illuminating lights within the passenger vehicle 100 to communicate with the entity.

[0058] At block 410, the one or more visual indicators are provided to the entity. For example, the travel management system 200 may provide the one or more visual indicators within the passenger vehicle 100 to cause the entity to perform the one or more tasks with respect to the passenger vehicle 100. In a particular example, providing the one or more visual indicators may include selectively illuminating, based on instructions generated and / or provided by the travel management system 200, a series of lights within or outside of the passenger vehicle 100 to guide a particular passenger to perform a particular task. The particular task may include stowing a luggage item, proceeding to a particular seat, adjusting an orientation of the luggage item, yielding to a different entity, such as a flight attendant, another passenger, etc., on the passenger vehicle 100, and the like. Other suitable visual indicators are possible to provide with respect to the passenger vehicle 100.

[0059] At block 412, periodic status indicators and / or corrective actions are provided to a remote device. The travel management system 200 may continuously monitor the passenger vehicle 100. For example, the travel management system 200 may continuously monitor tasks being performed within the passenger vehicle 100, may continuously monitor the one or more entities present on the passenger vehicle 100, and the like to identify potential problems and to identify potential corrective actions to solve the potential problems. In some embodiments, the remote device may be or include a personal device, such as a mobile computing device controlled by an attendant of the passenger vehicle 100, etc., may be or include a computing device at a boarding location, such as a gate, associated with the passenger vehicle 100, and the like. The status indicators and / or the corrective actions may be viewed by the one or more entities, by operators of the passenger vehicle 100, and the like to facilitate enhanced, such as more efficient, operations, such as boarding, of the passenger US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application vehicle 100. In some embodiments, providing the periodic status indicators or the corrective actions may involve the travel management system 200 generating and transmitting instructions for a remote computing device to display (i) a status of boarding the passenger vehicle 100, (ii) an estimated time of completion for the boarding, and (iii) a real-time storage capacity of the passenger vehicle 100.

[0060] In some embodiments, the travel management system 200 may collect analytic data about the one or more tasks. The analytic data may include an elapsed time for completing the one or more tasks, whether the one or more tasks were passed or failed by a corresponding entity, whether the entity required assistance in completing the one or more tasks, and the like. The travel management system 200 may adjust the artificial intelligence model 212 based on the analytic data. For example, the travel management system 200 may adjust a training dataset based on the analytic data. Adjusting the training dataset may include adding data points to the training dataset, removing data points from the training dataset, adjusting weights of data points included in the training dataset, and the like. Additionally or alternatively, the travel management system 200 may train the artificial intelligence model 212 using the adjusted training set to enhance operation of the artificial intelligence model 212.

[0061] In some embodiments, the travel management system 200 may continuously monitor the one or more tasks with respect to the passenger vehicle 100. Continuously monitoring the tasks may involve continuously gathering data, such as via the sensors, and continuously making determinations with respect to the gathered data. For example, by continuously monitoring the one or more tasks, the travel management system 200 may identify one or more abnormalities with respect to the one or more tasks. In some embodiments, the one or more abnormalities may include a lack of luggage storage space, US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application congestion in an aisle of the passenger vehicle 100, a medical emergency on the passenger vehicle 100, other suitable abnormalities, or any combination thereof.

[0062] In some embodiments, the travel management system 200 may generate a corrective action plan for remedying the one or more abnormalities. For example, the travel management system 200 may identify, using the artificial intelligence model 212, one or more solutions to the one or more abnormalities. The one or more solutions may involve generating and / or providing an updated set of visual indicators, generating and / or providing audio commands, contacting authorities, and the like. The travel management system 200 may select a particular solution of the one or more solutions that has a highest probability of being successful. In some embodiments, the artificial intelligence model 212 may be trained to make predictions regarding the probability of success for the solutions, and the travel management system 200 may use the predictions to select the particular solution. The travel management system 200 may output a set of instructions for performing the particular solution. The instructions may include audio or written instructions that an attendant of the passenger vehicle 100 may use for implementing the particular solution. In some embodiments, the instructions may include computer-readable instructions that a computing device may use to implement the particular solution.

[0063] In some embodiments, the travel management system 200 may receive, such as from the sensors, contextual data about a chronology of the one or more tasks, about a day and time, and about a hardware configuration of the remote device. The travel management system 200 may use the contextual data to update the training data for the artificial intelligence model 212 or to otherwise enhance an operation of the artificial intelligence model 212 or other services or components of the travel management system 200.

[0064] In the following, further examples are described to facilitate the understanding of the invention: 25 US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application

[0065] Example 1. A travel management system comprising: a plurality of sensors positionable on a passenger vehicle, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; one or more processor devices; and a non-transitory computer-readable memory including instructions that are executable by the one or more processor devices to perform operations comprising: receiving data from the plurality of sensors, the data about one or more entities and one or more associated items; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

[0066] Example 2. The travel management system of any of the preceding or subsequent examples, wherein the operation of executing the artificial intelligence model on the data comprises: receiving, at the artificial intelligence model, the data that comprises a plurality of images; identifying image data from the plurality of images that indicates the one or more entities and the one or more associated items; and clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

[0067] Example 3. The travel management system of any of the preceding or subsequent examples, wherein the artificial intelligence model is a computer vision model, US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application and wherein the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items.

[0068] Example 4. The travel management system of any of the preceding or subsequent examples, wherein the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises: providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information; receiving, via the interactive screen, input comprising the ticketing information or the identity information; and authenticating the input such that the ticketing information or the identity information corresponds to the particular object.

[0069] Example 5. The travel management system of any of the preceding or subsequent examples, wherein the one or more entities are one or more passengers, and wherein the one or more associated items are one or more luggage items associated with the one or more passengers.

[0070] Example 6. The travel management system of any of the preceding or subsequent examples, wherein the operation of providing the one or more visual indicators comprises selectively illuminating a series of lights within or outside of the passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task.

[0071] Example 7. The travel management system of any of the preceding or subsequent examples, wherein the particular task comprises stowing a luggage item of the one or more luggage items, proceeding to a particular seat, adjusting an orientation of the luggage item, or yielding to a different entity.

[0072] Example 8. The travel management system of any of the preceding or subsequent examples, wherein the operation of providing the periodic status indicators or the 27 US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application corrective actions comprises generating and transmitting instructions for the remote computing device to display (i) a status of boarding the passenger vehicle, (ii) an estimated time of completion for the boarding, and (iii) a real-time storage capacity of the passenger vehicle.

[0073] Example 9. The travel management system of any of the preceding or subsequent examples, wherein the operations further comprise: collecting analytic data about the one or more tasks; and adjusting the artificial intelligence model based on the analytic data about the one or more tasks.

[0074] Example 10. The travel management system of any of the preceding or subsequent examples, wherein the operation of adjusting the artificial intelligence model comprises: adjusting a training dataset based on the analytic data; and training the artificial intelligence model using the adjusted training dataset.

[0075] Example 11. The travel management system of any of the preceding or subsequent examples, wherein the operations further comprise: continuously monitoring the one or more tasks with respect to the passenger vehicle; identifying one or more abnormalities with respect to the one or more tasks; and generating a corrective action plan for remedying the one or more abnormalities.

[0076] Example 12. The travel management system of any of the preceding or subsequent examples, wherein the operation of generating the corrective action plan comprises: identifying, using the artificial intelligence model, one or more solutions to the one or more abnormalities; selecting a particular solution of the one or more solutions that has a highest probability of being successful; and outputting a set of instructions for performing the particular solution.

[0077] Example 13. The travel management system of any of the preceding or subsequent examples, wherein the one or more abnormalities comprise a lack of luggage US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application storage space, congestion in an aisle of the passenger vehicle, or a medical emergency on the passenger vehicle.

[0078] Example 14. The travel management system of any of the preceding or subsequent examples, wherein the operation of receiving the data from the plurality of sensors comprises receiving contextual data about chronology of the one or more tasks, about a day and time, and about a hardware configuration of the remote device.

[0079] Example 15. An aircraft comprising the travel management system of any of the preceding or subsequent examples, wherein the aircraft is communicatively coupled with a computing device of a gate of an airport for sending and receiving information with respect to the computing device.

[0080] Example 16. A method involving a travel management system, the method comprising: receiving data from a plurality of sensors positioned on a passenger vehicle, the data about one or more entities and one or more associated items, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application

[0081] Example 17. The method of any of the preceding or subsequent examples, wherein the artificial intelligence model is a computer vision model, wherein receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items, and wherein executing the artificial intelligence model on the data comprises: receiving, at the artificial intelligence model, the data that comprises a plurality of images; identifying image data from the plurality of images that indicates the one or more entities and the one or more associated items; and clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

[0082] Example 18. The method of any of the preceding or subsequent examples, wherein receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises: providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information; receiving, via the interactive screen, input comprising the ticketing information or the identity information; and authenticating the input such that the ticketing information or the identity information corresponds to the particular object.

[0083] Example 19. A non-transitory computer-readable medium comprising instructions that are executable by one or more processor devices for causing the one or more processor devices to perform operations relating to a travel management system, the operations comprising: receiving data from a plurality of sensors positionable on a passenger vehicle, the data about one or more entities and one or more associated items, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

[0084] Example 20. wherein the one or more entities are one or more passengers, and wherein the one or more associated items are one or more luggage items associated with the one or more passengers, and wherein the operation of providing the one or more visual indicators comprises selectively illuminating a series of lights within or outside of the passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task.

[0085] Different arrangements of the components depicted in the drawings or described above, as well as components and steps not shown or described are possible. Similarly, some features and sub-combinations are useful and may be employed without reference to other features and sub-combinations. Embodiments of the invention have been described for illustrative and not restrictive purposes, and alternative embodiments will become apparent to readers of this patent. Accordingly, the present invention is not limited to the embodiments described above or depicted in the drawings, and various embodiments and modifications may be made without departing from the scope of the claims below. US2008298578531

Claims

Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application CLAIMS That which is claimed is:

1. A travel management system comprising: a plurality of sensors positionable on a passenger vehicle, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; one or more processor devices; and a non-transitory computer-readable memory including instructions that are executable by the one or more processor devices to perform operations comprising: receiving data from the plurality of sensors, the data about one or more entities and one or more associated items; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

2. The travel management system of claim 1, wherein the operation of executing the artificial intelligence model on the data comprises: receiving, at the artificial intelligence model, the data that comprises a plurality of images; US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application identifying image data from the plurality of images that indicates the one or more entities and the one or more associated items; and clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

3. The travel management system of claim 2, wherein the artificial intelligence model is a computer vision model, and wherein the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more associated items.

4. The travel management system of claim 1, wherein the operation of receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises: providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information; receiving, via the interactive screen, input comprising the ticketing information or the identity information; and authenticating the input such that the ticketing information or the identity information corresponds to the particular object.

5. The travel management system of claim 1, wherein the one or more entities are one or more passengers, and wherein the one or more associated items are one or more luggage items associated with the one or more passengers.

6. The travel management system of claim 5, wherein the operation of providing the one or more visual indicators comprises selectively illuminating a series of lights within or outside of the passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task. The travel management system of claim 6, wherein the particular task comprises stowing a luggage item of the one or more luggage items, proceeding to a particular seat, adjusting an orientation of the luggage item, or yielding to a different entity. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application 8. The travel management system of claim 1, wherein the operation of providing the periodic status indicators or the corrective actions comprises generating and transmitting instructions for the remote computing device to display (i) a status of boarding the passenger vehicle, (ii) an estimated time of completion for the boarding, and (iii) a real-time storage capacity of the passenger vehicle.

9. The travel management system of claim 1, wherein the operations further comprise: collecting analytic data about the one or more tasks; and adjusting the artificial intelligence model based on the analytic data about the one or more tasks.

10. The travel management system of claim 9, wherein the operation of adjusting the artificial intelligence model comprises: adjusting a training dataset based on the analytic data; and training the artificial intelligence model using the adjusted training dataset.

11. The travel management system of claim 1, wherein the operations further comprise: continuously monitoring the one or more tasks with respect to the passenger vehicle; identifying one or more abnormalities with respect to the one or more tasks; and generating a corrective action plan for remedying the one or more abnormalities.

12. The travel management system of claim 11, wherein the operation of generating the corrective action plan comprises: identifying, using the artificial intelligence model, one or more solutions to the one or more abnormalities; selecting a particular solution of the one or more solutions that has a highest probability of being successful; and outputting a set of instructions for performing the particular solution.

13. The travel management system of claim 12, wherein the one or more abnormalities comprise a lack of luggage storage space, congestion in an aisle of the passenger vehicle, or an emergency on the passenger vehicle. US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application 14. The travel management system of claim 1, wherein the operation of receiving the data from the plurality of sensors comprises receiving contextual data about chronology of the one or more tasks, about a day and time, and about a hardware configuration of the remote device.

15. An aircraft comprising the travel management system of claim 1, wherein the aircraft is communicatively coupled with a computing device of a gate of an airport for sending and receiving information with respect to the computing device.

16. A method involving a travel management system, the method comprising: receiving data from a plurality of sensors positioned on a passenger vehicle, the data about one or more entities and one or more associated items, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

17. The method of claim 16, wherein the artificial intelligence model is a computer vision model, wherein receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises matching a first identity of the particular object with a second identity of the particular entity and an associated item of the one or more US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application associated items, and wherein executing the artificial intelligence model on the data comprises: receiving, at the artificial intelligence model, the data that comprises a plurality of images; identifying image data from the plurality of images that indicates the one or more entities and the one or more associated items; and clustering the image data to classify the one or more entities and the one or more associated items into the set of objects.

18. The method of claim 16, wherein receiving the indication that the particular object of the set of objects is present on the passenger vehicle comprises: providing, via an interactive screen on the passenger vehicle, a prompt requesting ticketing information or identity information; receiving, via the interactive screen, input comprising the ticketing information or the identity information; and authenticating the input such that the ticketing information or the identity information corresponds to the particular object.

19. A non-transitory computer-readable medium comprising instructions that are executable by one or more processor devices for causing the one or more processor devices to perform operations relating to a travel management system, the operations comprising: receiving data from a plurality of sensors positionable on a passenger vehicle, the data about one or more entities and one or more associated items, the plurality of sensors comprising optical sensors, radar sensors, or wireless signal sensors; executing an artificial intelligence model on the data to generate an output that comprises classification of the one or more entities and the one or more associated items into a set of objects; receiving an indication that a particular object of the set of objects is present on the passenger vehicle; generating, by using the output of the artificial intelligence model, one or more visual indicators for guiding a particular entity of the one or more entities associated with the particular object to perform one or more tasks with respect to the passenger vehicle; US2008298578531Attorney Docket 110708-1444352 Client Ref. No. B-029934PCT01 Patent Application providing the one or more visual indicators within the passenger vehicle to cause the particular entity to perform the one or more tasks with respect to the passenger vehicle; and in response to continuously monitoring the one or more tasks with respect to the passenger vehicle, providing periodic status indicators or corrective actions to a remote device that is communicatively coupled with the travel management system.

20. The non-transitory computer-readable medium of claim 19, wherein the one or more entities are one or more passengers, and wherein the one or more associated items are one or more luggage items associated with the one or more passengers, and wherein the operation of providing the one or more visual indicators comprises selectively illuminating a series of lights within or outside of the passenger vehicle to guide a particular passenger of the one or more passengers to perform a particular task. US2008298578531

Images