Interactive access method, device and equipment of intelligent agent and storage medium

Abstract

The invention discloses an interactive access method, device and equipment of an intelligent agent and a storage medium, and relates to the technical field of artificial intelligence, and the interactive access method of the intelligent agent comprises the following steps: receiving an initial service session request initiated by a user, carrying out request interception on the initial service session request based on session request information, determining a target service session request; and determining a service scene to which the target service session request belongs according to a preset intention recognition model, calling an intelligent agent in the service scene to respond to the target service session request, and returning a standard service answer corresponding to the target service session request. According to the technical scheme, the threshold of accessing the intelligent agent by the user is reduced, and the processing efficiency of the digitization capability of each service scene is improved.

Description

Technical Field

[0001] The present invention relates to the field of artificial intelligence technology, and in particular to an interactive access method, device, equipment and storage medium for an intelligent body. Background Art

[0002] With the gradual development of artificial intelligence technology, the transformation of traditional applications to intelligent applications has become a development trend. At present, the open platform applications of enterprises are mainly supported by traditional technology frameworks, and have not yet been naturally integrated in the application of intelligent technology. The application side is eager to quickly access various intelligent entities and other related artificial intelligence services to enhance its business capabilities.

[0003] Therefore, there is an urgent need for a fast and efficient method for accessing intelligent agents. Summary of the invention

[0004] The present invention provides an intelligent body interactive access method, device, equipment and storage medium to reduce user usage.

[0005] According to one aspect of the present invention, there is provided an interactive access method for an intelligent agent, the method comprising:

[0006] Receive an initial service session request initiated by a user, intercept the initial service session request based on session request information, and determine a target service session request; wherein the session request information includes the address information of the requesting party and the identity information of the requesting party; the target service session request refers to the initial service session request intercepted by the request;

[0007] The business scenario to which the target business session request belongs is determined according to a preset intention recognition model, an agent under the business scenario is called to respond to the target business session request, and a standard business answer corresponding to the target business session request is returned.

[0008] According to another aspect of the present invention, there is provided an interactive access device for an intelligent agent, the device comprising:

[0009] A request interception module, used to receive an initial service session request initiated by a user, intercept the initial service session request based on session request information, and determine a target service session request; wherein the session request information includes the address information of the requesting party and the identity information of the requesting party; the target service session request refers to the initial service session request intercepted by the request;

[0010] The request response module is used to determine the business scenario to which the target business session request belongs according to a preset intention recognition model, call the intelligent agent under the business scenario to respond to the target business session request, and return the standard business answer corresponding to the target business session request.

[0011] According to another aspect of the present invention, an electronic device is provided, the electronic device comprising:

[0012] at least one processor; and

[0013] a memory communicatively connected to the at least one processor; wherein,

[0014] The memory stores a computer program that can be executed by the at least one processor, and the computer program is executed by the at least one processor so that the at least one processor can execute the interactive access method of the intelligent agent described in any embodiment of the present invention.

[0015] According to another aspect of the present invention, a computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer instructions, and the computer instructions are used to implement the interactive access method of the intelligent agent described in any embodiment of the present invention when executed by a processor.

[0016] According to another aspect of the present invention, a computer program product is provided, the computer program product comprising a computer program, and the computer program, when executed by a processor, implements the interactive access method of an intelligent agent as described in any embodiment of the present invention.

[0017] The technical solution of the embodiment of the present invention adopts a unified conversation interface to receive the initial business request initiated by the user, drives intelligent arrangement through prompt words to form an intelligent service connection system, provides natural language-driven interactive services, lowers the threshold for users to access intelligent agents, improves the processing efficiency of digital capabilities in various business scenarios, and realizes rapid access to intelligent agents in complex business scenarios.

[0018] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present invention, nor are they intended to limit the scope of the present invention. Other features of the present invention will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0020] Figure 1 is a flow chart of an interactive access method of an intelligent agent provided according to Embodiment 1 of the present invention;

[0021] Figure 2is a flow chart of an interactive access method of an intelligent agent provided according to Embodiment 2 of the present invention;

[0022] Figure 3 is a schematic diagram of the structure of an interactive access device for an intelligent agent provided according to Embodiment 3 of the present invention;

[0023] Figure 4 It is a schematic diagram of the structure of an electronic device for implementing the interactive access method of an intelligent agent according to an embodiment of the present invention. DETAILED DESCRIPTION

[0024] In order to enable those skilled in the art to better understand the scheme of the present invention, the technical scheme in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of the present invention.

[0025] It should be noted that the terms "first", "second", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0026] Embodiment 1

[0027] Figure 1 A flowchart of an agent interactive access method is provided for the first embodiment of the present invention. This embodiment is applicable to the case where an agent is called on the application side. The method can be executed by an agent interactive access device. The agent interactive access device can be implemented in the form of hardware and / or software. The agent interactive access device can be configured in various general computing devices, such as a client device integrated with an agent. Figure 1 As shown, the method includes:

[0028] S110: Receive an initial service session request initiated by a user, intercept the initial service session request based on session request information, and determine a target service session request.

[0029] S120. Determine the business scenario to which the target business session request belongs according to a preset intention recognition model, call the intelligent agent under the business scenario to respond to the target business session request, and return a standard business answer corresponding to the target business session request.

[0030] The session request information may include the address information of the requesting party and the identity information of the requesting party; the target service session request may refer to the initial service session request intercepted by the request.

[0031] In an embodiment of the present invention, a user can issue an initial business session request in the session interface provided by the application side, interact with the application through dialogue interaction, interact with the intelligent agents corresponding to different business scenarios, call the model capabilities of the large language model in the intelligent agent, and finally generate answers to the questions and return them to the user.

[0032] It should be noted that the present invention provides conversational service access, scenario-embedded service access, plug-in library framework, system library framework and service orchestration framework according to the intelligent entities corresponding to different business scenarios, realizes full-process serial operation, and returns the business execution process under the business scenario to the user. Exemplarily, users can achieve seamless interaction with the intelligent service platform through a unified dialogue interface. The intelligent service platform will intelligently identify the user's needs based on the user's input, and call the corresponding service to respond. For specific scenarios, the platform provides customized service embedding solutions. Through in-depth analysis of scenario characteristics and user needs, the platform can accurately match and embed corresponding services to enhance user experience.

[0033] In order to further enhance the intelligence level of the intelligent service platform, an efficient orchestration engine can be used to achieve flexible combination and scheduling of various intelligent services, improve service response speed and efficiency; provide two enhanced functions, prompt word market and thought chain completion, to help users express their needs more accurately, while improving the understanding and processing capabilities of intelligent services, and through RAG (Retrieval-Augmented Generation, combining information retrieval and natural language processing of large language models) technology, enhance the content generation effect to ensure that the generated content not only meets user needs but also has high quality and accuracy.

[0034] The intelligent service platform also inherits the plug-in library, which aims to accumulate and reuse various business plug-ins and technical plug-ins, such as natural language processing, image recognition, data analysis, etc. By registering the service form, scope of use and calling method of the plug-in, it provides a solid foundation for service orchestration, which not only improves development efficiency but also reduces maintenance costs.

[0035] The intelligent service platform can also meet the needs of various scenarios for knowledge data retrieval through both physical knowledge bases and external knowledge bases. At the same time, it uses large language models for enhanced generation to further improve the accuracy and practicality of knowledge bases for knowledge retrieval, providing rich knowledge resources for the intelligent service platform and helping to improve the level of intelligence of services.

[0036] Optionally, in an embodiment of the present invention, calling an intelligent agent in a business scenario to respond to a target business session request and returning a standard business answer corresponding to the target business session request includes: calling at least one large language model in the intelligent agent in the business scenario to respond to the target business session request, and performing intelligent recognition and processing on the content of the target business session request; the intelligent recognition and processing operations include recommending business prompt words or completing business thinking chains; receiving a sub-target business session request, executing a business execution process corresponding to the sub-target business session request according to the intelligent agent, and returning a business execution result of the business process execution; wherein the sub-target business session request is an interactive question input by the user according to the business prompt words or business process guidance prompts provided by the large language model.

[0037] Specifically, the user inputs the question content through the interactive interface provided by the intelligent service platform. After receiving the question content input by the user, the intelligent agent management platform uses the intention recognition model to parse the question content and recognize the user's true intention based on the keywords, context and other information in the question content. Based on the recognized user intention, the intelligent agent management platform searches in the maintained business scenario library, calculates the similarity between the user intention and each business scenario through an algorithm, and finds the most similar matching scenario as the target business scenario (i.e., the business scenario to which the question content belongs). After determining the business scenario to which the question content input by the user belongs, the intelligent agent corresponding to the business scenario can be called, and the question content can be processed by the large language model integrated in the intelligent agent according to the business execution process preset for the business scenario. It should be noted that when the user enters the question content in the interactive interface, the intelligent service platform can automatically associate and display relevant prompt words based on the keywords entered by the user to help the user quickly find the content they want to express. The user can re-determine the question content to be entered based on the prompt words (i.e., the sub-target business conversation request), and when answering the user's question, the intelligent service platform can reason and associate based on the context to generate a more logical and coherent answer, and return the answer to the user's question content, recommended suggestions, and business operation guides to the user. Optionally, the intent recognition model can be a pre-trained large language model.

[0038] Optionally, in an embodiment of the present invention, the intelligent agent in the intelligent service platform is integrated into the intelligent agent management node; the intelligent agent management node integrates at least two intelligent agents corresponding to business scenarios, and stores the corresponding business execution processes under standard business scenarios. It should be noted that for the intelligent agent management node, operation and maintenance personnel with intelligent agent editing authority can optimize and adjust the business execution processes corresponding to the business scenarios, the large model capabilities of the intelligent agent, and the prompt vocabulary to improve the overall performance and user experience of the intelligent service platform. Optionally, the large model capabilities and prompt vocabulary can be optimized and adjusted based on the historical sessions of the intelligent service platform.

[0039] The technical solution of the embodiment of the present invention adopts a unified conversation interface to receive the initial business request initiated by the user, drives intelligent arrangement through prompt words to form an intelligent service connection system, provides natural language-driven interactive services, lowers the threshold for users to access intelligent agents, improves the processing efficiency of digital capabilities in various business scenarios, and realizes rapid access to intelligent agents in complex business scenarios.

[0040] Embodiment 2

[0041] Figure 2 This is a flowchart of an interactive access method for an intelligent agent provided in the second embodiment of the present invention. This embodiment further refines the above embodiment and provides specific steps for receiving an initial service session request initiated by a user and intercepting the initial service session request based on the session request information. It should be noted that, for the undetailed parts of the embodiment of the present invention, reference can be made to the relevant descriptions of other embodiments, which will not be repeated here. Figure 2 As shown, the method includes:

[0042] S210: Monitor the access of the requester address of the initial service session request to determine the access frequency of the requester address to the session request interface. When the access frequency reaches a preset malicious access threshold, all initial service requests under the requester address are blocked.

[0043] S220: Determine the identity information of the requester corresponding to the initial service session request, and query whether the identity information of the requester exists in the preset scenario authority user table. If not, intercept the initial service session request.

[0044] S230. Determine the business scenario to which the target business session request belongs according to a preset intention recognition model, call the intelligent agent under the business scenario to respond to the target business session request, and return a standard business answer corresponding to the target business session request.

[0045] Specifically, on the one hand, the intelligent service platform can receive the question content (i.e., the initial service session request) input by the user through the session interface, monitor the traffic of the session interface, parse the requester address of the initial service session request, and determine the access frequency of the requester address accessing the session interface within the preset access period. When the access frequency reaches the preset malicious access threshold, all initial service requests sent from the requester address are shielded to prevent malicious users who access frequently from occupying memory resources. Optionally, the duration of the access period and the value of the malicious access threshold can be set adaptively according to those skilled in the art.

[0046] On the other hand, the intelligent service platform parses the received initial business session request, determines the identity information of the requester carried in the initial business session request, and queries whether the identity information of the requester exists in the pre-set scene permission user table. If not, the initial business session request is intercepted. Optionally, the identity information of the requester can be used to characterize the identity of the requester, and the user recorded in the scene permission user table has the permission to use the intelligent service platform. The initial business session request after shielding and interception is determined as the target initial business session request.

[0047] Optionally, in the embodiment of the present invention, each answer pair of the target service session request can be stored in order during the target service session request response process according to the sequence of the session time of the question and answer pairs, and a historical session record table can be generated. The historical session record table can be used to provide a session retention function; the session data in the historical session record table is stored in the form of a key-value pair, the key position of the session data is used to represent the identification information of the requesting party, and the value position of the session data is used to store the session data.

[0048] Specifically, in the process of the intelligent service platform interacting with the user through the interactive interface, the intelligent service platform also provides a session maintenance function to store the session data (question content and answer content) of the historical session. The session data pair is stored in the form of a key-value pair. The key position of the session data corresponding to the question content and the answer content in the same session data pair is the identification information of the requester, and the value position of the session data is the content data corresponding to the question content and the answer content. Finally, the historical session is sorted according to the session time to generate an ordered historical session record, and the session data with the same key position is divided into the same session to generate a historical session record table. During the conversation process conducted on the current interactive interface, the historical session record of the current conversation can be displayed to facilitate the user to understand the context and logical relationship of the conversation. Optionally, the declaration period of the historical session stored in the historical session record table can be adaptively set according to technical personnel in this field.

[0049] By storing historical conversations and implementing the conversation persistence function, not only the user experience is improved, but also a solid foundation is provided for the subsequent optimization and expansion of the dialogue system.

[0050] The technical solution of the embodiment of the present invention implements the interception of the initial business session request by performing access monitoring and authority monitoring on the initial business session request, thereby effectively preventing malicious or high-frequency user access behaviors and improving the request quality of the session request. While improving the session efficiency, it avoids the processing of invalid session requests and saves memory resources.

[0051] Embodiment 3

[0052] Figure 3 This is a schematic diagram of the structure of an interactive access device for an intelligent agent provided in Embodiment 3 of the present invention. Figure 3 As shown, the device comprises:

[0053] The request interception module 310 is used to receive an initial service session request initiated by a user, intercept the initial service session request based on the session request information, and determine a target service session request; wherein the session request information includes the address information of the requesting party and the identity information of the requesting party; the target service session request refers to the initial service session request intercepted by the request;

[0054] The request response module 320 is used to determine the business scenario to which the target business session request belongs according to a preset intention recognition model, call the intelligent agent under the business scenario to respond to the target business session request, and return a standard business answer corresponding to the target business session request.

[0055] The technical solution of the embodiment of the present invention adopts a unified conversation interface to receive the initial business request initiated by the user, drives intelligent arrangement through prompt words to form an intelligent service connection system, provides natural language-driven interactive services, lowers the threshold for users to access intelligent agents, improves the processing efficiency of digital capabilities in various business scenarios, and realizes rapid access to intelligent agents in complex business scenarios.

[0056] Optionally, the request interception module 310 includes:

[0057] A first interception unit is used to monitor the access of the requester address of the initial service session request, determine the access frequency of the requester address accessing the session request interface, and when the access frequency reaches a preset malicious access threshold, all initial service requests under the requester address are blocked;

[0058] The second interception unit is used to determine the requester identity information corresponding to the initial service session request, and query whether the requester identity information exists in a preset scenario authority user table, and if not, intercept the initial service session request.

[0059] Optionally, the request response module 320 may be specifically used for:

[0060] At least one large language model in the intelligent agent under the business scenario is called to respond to the target business conversation request, and intelligently recognize and process the content of the target business conversation request; the intelligent recognition and processing operation includes business prompt word recommendation or business thinking chain completion;

[0061] Receive a sub-goal business conversation request, execute the business execution process corresponding to the sub-goal business conversation request according to the intelligent agent, and return the business execution result of the business process execution; wherein the sub-goal business conversation request is an interactive question input by the user according to the business prompt words or business process guidance prompts provided by the large language model.

[0062] Optionally, the intelligent agent is integrated into an intelligent agent management node; the intelligent agent management node integrates at least two intelligent agents corresponding to business scenarios, and stores corresponding business execution processes under standard business scenarios.

[0063] Optionally, the device further comprises:

[0064] The session record module is used to sequentially store each answer pair of the target business session request in the process of responding to the target business session request according to the sequence of the session time of the question and answer pairs, and generate a historical session record table.

[0065] Optionally, the historical session record table is used to provide a session retention function; the session data in the historical session record table is stored in the form of a key-value pair, the key position of the session data is used to represent the identification information of the requesting party, and the value position of the session data is used to store the session data.

[0066] The interactive access device of the intelligent agent provided in the embodiment of the present invention can execute the interactive access method of the intelligent agent provided in any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.

[0067] Embodiment 4

[0068] Figure 4A schematic diagram of an electronic device 410 that can be used to implement an embodiment of the present invention is shown. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workstations, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices (such as helmets, glasses, watches, etc.) and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present invention described and / or required herein.

[0069] like Figure 4 As shown, the electronic device 410 includes at least one processor 411, and a memory connected to the at least one processor 411 in communication, such as a read-only memory (ROM) 412, a random access memory (RAM) 413, etc., wherein the memory stores a computer program that can be executed by at least one processor, and the processor 411 can perform various appropriate actions and processes according to the computer program stored in the read-only memory (ROM) 412 or the computer program loaded from the storage unit 418 to the random access memory (RAM) 413. In the RAM 413, various programs and data required for the operation of the electronic device 410 can also be stored. The processor 411, the ROM 412, and the RAM 413 are connected to each other via a bus 414. An input / output (I / O) interface 415 is also connected to the bus 414.

[0070] Multiple components in the electronic device 410 are connected to the I / O interface 415, including: an input unit 416, such as a keyboard, a mouse, etc.; an output unit 417, such as various types of displays, speakers, etc.; a storage unit 418, such as a disk, an optical disk, etc.; and a communication unit 419, such as a network card, a modem, a wireless communication transceiver, etc. The communication unit 419 allows the electronic device 410 to exchange information / data with other devices through a computer network such as the Internet and / or various telecommunication networks.

[0071] Processor 411 may be a variety of general and / or special processing components with processing and computing capabilities. Some examples of processor 411 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various dedicated artificial intelligence (AI) computing chips, various processors running machine learning model algorithms, digital signal processors (DSPs), and any appropriate processors, controllers, microcontrollers, etc. Processor 411 performs the various methods and processes described above, such as the interactive access method of the agent.

[0072] In some embodiments, the interactive access method of the agent may be implemented as a computer program, which is tangibly contained in a computer-readable storage medium, such as a storage unit 418. In some embodiments, part or all of the computer program may be loaded and / or installed on the electronic device 410 via the ROM 412 and / or the communication unit 419. When the computer program is loaded into the RAM 413 and executed by the processor 411, one or more steps of the interactive access method of the agent described above may be performed. Alternatively, in other embodiments, the processor 411 may be configured to execute the interactive access method of the agent by any other appropriate means (e.g., by means of firmware).

[0073] Various implementations of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various implementations can include: being implemented in one or more computer programs that can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0074] Computer programs for implementing the methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing device, so that when the computer program is executed by the processor, the functions / operations specified in the flow chart and / or block diagram are implemented. The computer program may be executed entirely on the machine, partially on the machine, partially on the machine and partially on a remote machine as a stand-alone software package, or entirely on a remote machine or server.

[0075] In the context of the present invention, a computer-readable storage medium may be a tangible medium that may contain or store a computer program for use by or in combination with an instruction execution system, device or equipment. A computer-readable storage medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices or equipment, or any suitable combination of the foregoing. Alternatively, a computer-readable storage medium may be a machine-readable signal medium. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0076] To provide interaction with a user, the systems and techniques described herein may be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and a pointing device (e.g., a mouse or trackball) through which the user can provide input to the electronic device. Other types of devices may also be used to provide interaction with the user; for example, the feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form (including acoustic input, voice input, or tactile input).

[0077] The systems and techniques described herein may be implemented in a computing system that includes backend components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes frontend components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such backend components, middleware components, or frontend components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), a blockchain network, and the Internet.

[0078] A computing system may include a client and a server. The client and the server are generally remote from each other and usually interact through a communication network. The client and server relationship is generated by computer programs running on the corresponding computers and having a client-server relationship with each other. The server may be a cloud server, also known as a cloud computing server or cloud host, which is a host product in the cloud computing service system to solve the defects of difficult management and weak business scalability in traditional physical hosts and VPS services.

[0079] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps described in the present invention can be executed in parallel, sequentially or in different orders, as long as the desired results of the technical solution of the present invention can be achieved, and this document does not limit this.

[0080] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. An interactive access method of an intelligent agent, characterized in that: include: Receive an initial service session request initiated by a user, intercept the initial service session request based on session request information, and determine a target service session request; wherein the session request information includes the address information of the requesting party and the identity information of the requesting party; the target service session request refers to the initial service session request intercepted by the request; The business scenario to which the target business session request belongs is determined according to a preset intention recognition model, an agent under the business scenario is called to respond to the target business session request, and a standard business answer corresponding to the target business session request is returned.

2. The method according to claim 1, characterized in that Receiving an initial service session request initiated by a user, and intercepting the initial service session request based on session request information, including: Performing access monitoring on the requester address of the initial service session request to determine the access frequency of the requester address accessing the session request interface, and when the access frequency reaches a preset malicious access threshold, shielding all initial service requests under the requester address; Determine the requester identity information corresponding to the initial service session request, and query whether the requester identity information exists in a preset scenario authority user table. If not, intercept the initial service session request.

3. The method according to claim 1, characterized in that Calling the agent in the business scenario to respond to the target business session request and returning a standard business answer corresponding to the target business session request, including: At least one large language model in the intelligent agent under the business scenario is called to respond to the target business conversation request, and intelligently recognize and process the content of the target business conversation request; the intelligent recognition and processing operation includes business prompt word recommendation or business thinking chain completion; Receive a sub-goal business conversation request, execute the business execution process corresponding to the sub-goal business conversation request according to the intelligent agent, and return the business execution result of the business process execution; wherein the sub-goal business conversation request is an interactive question input by the user according to the business prompt words or business process guidance prompts provided by the large language model.

4. The method according to claim 3, characterized in that The intelligent agent is integrated into an intelligent agent management node; the intelligent agent management node integrates at least two intelligent agents corresponding to business scenarios and stores the corresponding business execution processes under standard business scenarios.

5. The method according to claim 1, characterized in that Also includes: According to the sequence of the conversation time of the question-answer pairs, in the process of responding to the target service conversation request, each answer pair of the target service conversation request is stored in order to generate a historical conversation record table.

6. The method according to claim 5, characterized in that The historical session record table is used to provide a session retention function; the session data in the historical session record table is stored in the form of a key-value pair, the key position of the session data is used to represent the identification information of the requesting party, and the value position of the session data is used to store the session data.

7. An interactive access device for an intelligent agent, characterized in that: include: A request interception module, used to receive an initial service session request initiated by a user, intercept the initial service session request based on session request information, and determine a target service session request; wherein the session request information includes the address information of the requesting party and the identity information of the requesting party; the target service session request refers to the initial service session request intercepted by the request; The request response module is used to determine the business scenario to which the target business session request belongs according to a preset intention recognition model, call the intelligent agent under the business scenario to respond to the target business session request, and return the standard business answer corresponding to the target business session request.

8. An electronic device, characterized in that: The electronic device comprises: at least one processor; and a memory communicatively connected to the at least one processor; wherein, The memory stores a computer program executable by the at least one processor, and the computer program is executed by the at least one processor so that the at least one processor can execute the interactive access method of the intelligent agent described in any one of claims 1-6.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer instructions, and the computer instructions are used to enable a processor to implement the interactive access method of an intelligent agent according to any one of claims 1 to 6 when executed.

10. A computer program product, characterized in that It comprises a computer program, which, when executed by a processor, implements the interactive access method of an intelligent agent according to any one of claims 1 to 6.

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