Tourist guide method

Abstract

A tourist guide method comprises a scenic spot basic information management module, a scenic spot perception module, a scenic spot merchant credit evaluation module, a tourist perception module, a scenic spot explanation guide module, an automatic question and answer module and a scenic spot guidance module. The system is characterized in that the basic information management module carries out information maintenance according to scenic spot natural information, scenic spot information, tour guide audio and video information, scenic spot tourism item information, scenic spot limiting conditions and tourism item limiting conditions; the invention relates to the technical field of travel. Through the AI large model capability, multiple rounds of deep conversations with tourists are realized, comprehensive question and answer services of eating, living, traveling, traveling, purchasing and amusement are provided for the tourists, meanwhile, in combination with multi-dimensional public data such as tourist preferences, scenic spot weather and people flow conditions, exclusive customized routes of the tourists can be intelligently recommended to be more understood, and the tourists are helped to more easily and efficiently understand related contents of the scenic spot in advance.

Description

Technical Field

[0001] The present invention relates to the field of cultural tourism technology, and in particular to a tourist guiding method. Background Art

[0002] During travel, the current centralized approach

[0003] (1) Hire a tour guide. Through the vivid explanation of the tour guide, the cultural history, cultural legends, etc. of the scenic spot can be explained, so that tourists can not only appreciate the landscape, but also understand the history and legends, thus making the image of the scenic spot three-dimensional and full.

[0004] (2) Tour guide machine rental. Many scenic spots have tour guide machines. After you arrive at each specific scenic spot, the tour guide machine will automatically tell you the humanities, history, and cultural legends of the scenic spot.

[0005] (3) Virtual story scenes at scenic spots. Historical events are played back in a loop through virtual scenes so that tourists can have a deeper understanding of historical events.

[0006] (4) Fixed player for scenic spots. For example, Ming Tombs scenic spot. When a visitor approaches or is manually triggered, the explanation information of the scene is played.

[0007] (5) Through the scenic area guide map or APP in the traditional mobile phone app, by positioning and receiving the location, telling the cultural history and cultural legends of the scenic spot, additional functions such as scenic spot tourist routes, consumption, and service places can be added.

[0008] (6) Some scenic spots, such as the Forbidden City, have 3D virtual landscapes. You can get information and explanations about the Forbidden City on the Internet.

[0009] The above methods all have fixed routes. Except for the tour guide who can give people a sense of intimacy, the other switching elements of different scenes are rather abrupt. It is impossible to customize reasonable tour routes according to the actual scenes, weather, and tourists' preferences, so as to conduct reasonable play and consumption. Summary of the invention

[0010] In view of the deficiencies of the prior art, the present invention is implemented through the following technical solutions: a tourist guide method, comprising seven modules, namely, a scenic area basic information management module, a scenic area perception module, a scenic area merchant credit evaluation module, a tourist perception module, a scenic area explanation and guidance module, an automatic question and answer module, and a scenic area guidance module. The relationship between the modules is shown in Figure 1.

[0011] The basic information management module is maintained by information such as natural information of the scenic area, information of various tourist attractions, audio and video information of the tour guide, information of tourist items at each scenic spot, restrictions on each scenic spot, and restrictions on each tourist item.

[0012] The scenic spot perception module is composed of temperature sensors, light sensors, humidity sensors, wind speed sensors, wind direction sensors, noise sensors, rainfall sensors, carbon dioxide sensors, oxygen sensors, PM2.5 sensors, PM10 sensors, cameras, infrared cameras and supporting communication equipment, storage devices, servers and related software. By sensing the number of tourists in key places in the scenic spot, natural climate conditions for tourism, noise levels, etc., it provides hot spots such as the suitability of scenic spot tourism.

[0013] The credit evaluation module of scenic spot merchants gives the credit evaluation of the merchant through the basic information of the merchant in the scenic spot, the user evaluation of the goods sold or provided, and other information. Give an evaluation level. In this way, when tourists choose merchants, they can choose merchants with better credit evaluation. For problematic behaviors, complaints can be made through this platform. Scenic spot managers can solve disputes in a timely manner, deal with problematic merchants in a timely manner, and solve the supervision problems of scenic spots.

[0014] The tourist perception module is implemented by installing an APP tourist guide program on the mobile phone carried by tourists. The APP tourist guide program has functions such as face recognition, user registration, automatic perception and extraction of user location and time. Through frequently asked topics, the information such as possible places visited by the user is analyzed and sorted.

[0015] The scenic area explanation and guidance module is implemented by an APP tourist guide program installed on the mobile phone carried by tourists. According to the questions and answers with tourists and the GPS positioning of some places, tourists are given an explanation of the history and culture of the scenic spot, giving tourists a deep understanding of the sightseeing scene.

[0016] The automatic question and answer module is implemented by installing an APP tourist guide program on the mobile phone carried by tourists. Based on the tourist's tourist location, tourist's preferences and other information, the module answers tourists' questions through voice recognition, automatic word segmentation, semantic analysis, question and answer solution extraction, answer organization, text-to-speech conversion, automatic playback of audio and video files, etc.

[0017] The scenic area guidance module combines the scenic area information perceived by the scenic area perception module to provide a hot spot map of the scenic area environment and provide a reasonable travel route according to the preferences of tourists, so as to achieve the goal of guiding dense crowds.

[0018] The present invention provides a tourist guiding method, which has the following beneficial effects:

[0019] 1. The present invention uses the AI ​​big model capability to achieve multiple rounds of in-depth dialogue with tourists, providing tourists with comprehensive question-and-answer services on food, accommodation, transportation, travel, shopping, and entertainment. At the same time, it can also combine multi-dimensional public data such as tourist preferences, scenic area weather, and crowd conditions to intelligently recommend exclusive customized routes that better understand tourists, helping tourists to understand scenic area-related content in advance more easily and efficiently.

[0020] 2. The purpose of the present invention is to provide tourists with a personal tour guide. According to the actual situation of tourists in the scenic area, weather conditions and personal preferences, a reasonable travel route is given, reasonable consumption places are recommended, and the cultural history and scenic spot introduction of the scenic area are interspersed, so that tourists can have a good experience of the scenic area.

[0021] 3. The present invention takes into account the real-time situation of scenic spot tourism scenes and the preferences of tourists. Through an interactive communication mode, it provides users with good guidance and experience, overcomes the rigid and single explanation mode of tour guide machines and traditional tourism apps, and provides tourists with a caring experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1 It is the overall structure diagram of the present invention;

[0023] Figure 2 A scenic spot perception method of the present invention;

[0024] Figure 3 This is the tourist perception method of the present invention. DETAILED DESCRIPTION

[0025] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0026] See also Figure 1-3 ,The present invention provides a technical solution: Modeling objective: ,achieve modeling of scenic area through basic information ,management module;

[0027] Basic maintenance content:

[0028] (1) Basic information of the scenic spot, including but not limited to the following: 3D GPS geographical area, scenic spot area, scenic spot overview, scenic spot history and legends, scenic spot policies, opening hours, overall tourist flow restrictions at the entrances and exits of the scenic spot, weather restrictions, tourist fatigue marketing factors, mood happiness factors, weather influencing factors, etc.

[0029] (2) Scenic area transportation information, including but not limited to the following: scenic area transportation equipment, transportation capacity, transportation routes, transportation time periods, weather restrictions for each section, factors affecting tourist fatigue in each section of the route, weather factors, etc.

[0030] (3) Scenic spot information, including but not limited to the following: 3D GPS location of the scenic spot, scenic spot features, scenic spot overview, scenic spot history and legends, scenic spot policies, opening hours, overall tourist flow restrictions, weather restrictions, major tourist groups, transportation routes, transportation capacity, tourist fatigue influencing factors, mood happiness factors, weather influencing factors, etc.

[0031] (4) Information on entertainment programs, including but not limited to the following: the location of the attraction, adjacent attractions, characteristics of the entertainment program, target groups, fees, entertainment hours, restrictions on tourist flow, weather restrictions, degree of danger, safety guarantees, explanations of the entertainment program, customer satisfaction, project credit rating, factors affecting tourist fatigue, factors affecting mood, factors affecting weather, average entertainment time, and other information.

[0032] (5) Recommended tourist route information, including but not limited to the following: travel order, nearest scenic spot, duration of stay, scenic spot introduction series, next best scenic spot, possible duration of stay, scenic spot introduction series, second-choice scenic spot, arrival time, possible duration of stay, third-choice scenic spot, arrival time, possible duration of stay, scenic spot introduction series, possible entertainment items, item introduction, arrival time, second-choice entertainment items, item introduction, arrival time, third-choice entertainment items, item introduction, arrival time, traffic conditions, traffic capacity, weather-limited conditions, weather-limited capacity, route tourist fatigue influencing factors, mood pleasure factors, weather influencing factors, etc.

[0033] (6) Rest area information, including but not limited to the following: GPS location of the rest area, capacity, visitor fatigue recovery factor, average stay time, weather influencing factors, etc.

[0034] (7) Weather influencing factor information, including but not limited to the following: 3D GPS range of scenic spots, covered scenic spots, covered entertainment projects, weather conditions, mood influencing factors. Here, an influencing factor is given for each weather condition.

[0035] (8) Age influencing factors, including but not limited to the following: 3D GPS range of scenic spots, covered scenic spots, covered entertainment projects, age groups, and mood influencing factors. Here, an influencing factor is given for each weather condition.

[0036] (9) Gender influencing factors, including but not limited to the following: 3D GPS range of scenic spots, covered scenic spots, covered entertainment projects, age group, fatigue influencing factors, mood influencing factors. Here, an influencing factor is given for each weather condition.

[0037] (10) Maintaining playback content. The scenic area manager develops video and audio files based on the situation of the scenic area and maintains them in the content library of the scenic area. The manager also identifies the applicable attractions, applicable groups, applicable age, applicable gender, applicable mood, content category, and other information of the content.

[0038] Basic maintenance methods:

[0039] (1) After the basic information is determined by the scenic area manager, the relevant operators enter it manually.

[0040] (2) Three-dimensional GPS positioning is determined by drone aerial photography and manually calibrated.

[0041] (3) The initial values ​​of information such as route tourist fatigue influencing factors, tourist fatigue recovery factors, mood pleasure factors, and weather influencing factors are determined through expert evaluation methods, and then automatically updated based on statistical data during the operation of the scenic spot.

[0042] In the process of basic modeling of scenic spots, modeling parameters such as fatigue factor, pleasure factor, weather factor, tourist age factor, gender factor, etc. are given, so that these basic information can be used in the subsequent information processing process to provide more scientific travel tips and question-and-answer information.

[0043] Scenic spot perception content:

[0044] The scenic spot perception can perceive the following contents of the scenic spot

[0045] (1) Information on entrance and exit traffic: Information such as the number of people, gender, age, main clothing, number of people entering and leaving at each moment, and average length of stay can be sensed. However, individual identification of tourists is not performed.

[0046] (2) Meteorological information of the scenic area. It can sense temperature, humidity, light, carbon dioxide concentration, oxygen concentration, noise intensity, PM2.5 concentration, PM10 concentration, rainfall, wind speed, wind direction and other information.

[0047] (3) Scenic spot tourism opening information, including development of scenic spots, opening hours, precautions, etc.

[0048] Scenic spot perception collection method:

[0049] The method for sensing the flow of people in scenic spots collects video images through cameras installed in fixed places, and analyzes the number, gender, age, and main clothing through image recognition. The entry time, exit time, and residence time are given through the entry and exit behaviors. Then the average residence time of tourists at that moment is given. The transmission time is less than 5 minutes and transmitted to the data center.

[0050] The scenic spot meteorological perception method collects relevant information through temperature sensors, humidity sensors, light sensors, carbon dioxide concentration sensors, oxygen concentration sensors, noise sensors, PM2.5 sensors, PM10 sensors, rainfall sensors, wind speed sensors, etc. installed in the meteorological box, and transmits it to the information center regularly.

[0051] The scenic spot tourism opening information is entered into the management system by scenic spot managers through computers, mobile phones and other terminals.

[0052] The scenic spot where the tourists are located perceives the flow of people through the scenic spot flow perception system and the mobile phone positioning position of the tourists, and gives a heat map of the flow of people at the location of the tourists.

[0053] Tourists are prohibited from visiting scenic spots:

[0054] (1) According to the needs of scenic area management, scenic area managers enter the development time of the scenic area into the management system through computers, mobile phones and other terminals.

[0055] (2) Scenic area managers set scenic area controls or close scenic areas based on the data collected from the scenic area’s meteorological data and future weather forecasts.

[0056] Methods for limiting tourist flow in scenic spots:

[0057] (1) Scenic area managers compare the crowd gathering data and expected data with the scenic area design capacity. If the number of people exceeds the warning limit,

[0058] (2) Scenic area managers set scenic area entry restriction parameters based on scenic area crowd gathering data and expected data, as well as natural weather conditions, to limit the number of people entering the scenic area.

[0059] (3) Scenic area managers set restriction parameters for a certain scenic spot and a certain recreational item based on the scenic area’s crowd gathering data and expected data, as well as natural weather conditions, to limit the number of people visiting the scenic spot and recreational items.

[0060] Traditional scenic spot perception cannot directly reach tourists. Here, the perception of the scenic spot is transmitted directly to tourists through mobile phone APP, so that tourists can avoid temporarily closed scenic spots, and timely reminders can be given for scenic spots with limited flow.

[0061] Perception Target Determination:

[0062] Through the tourists' perception of their gender, age, preferences, etc., we can make a preliminary judgment on the tourists' mood, and then give reasonable sightseeing routes and suggestions on food, accommodation, travel, shopping and entertainment, so as to achieve the goal of relaxing the mood.

[0063] Visitors’ perception method:

[0064] Step S301: Personnel authentication

[0065] Through the mobile phone management credit culture and tourism perception module, register users, and perform mobile phone face recognition, ID card number input, and mobile phone number input. Through these input information, information such as gender, date of birth, and fatigue value can be obtained.

[0066] Step S302: Visitor location awareness

[0067] Through the positioning function of the mobile phone management software, the tourist's location is detected in real time. And according to the coverage of the scenic spot, the tourist's stay time TZ at different scenic spots in the scenic area is given n (where n is the scenic spot).

[0068] Step S303: Travel companion perception

[0069] There are two ways to perceive travel companions. One is through the "Travel Together" function of mobile phone management software, and the other is manual selection by tourists.

[0070] The second method is to judge by the similarity of the entry and exit times at each scenic spot.

[0071]

[0072] If the time overlap is more than 80%, they are listed as similar tourists, and more than 90% are listed as partners.

[0073] Step S304: Perception of intonation and speech speed information

[0074] Analyze tourists' speaking speed and tone through the conversation between tourists and management software.

[0075] At the same time, the state factor (sf) is determined based on the instant intonation and speaking speed. If the user asks questions by voice, the difference between the intonation and speaking speed of the user when asking and answering questions and the average value of the person is given to give the state factor value (sf).

[0076]

[0077] Step S305: Sentiment analysis of tourist questions and answers

[0078] Through questions and answers between tourists and the system, tourists’ emotions and preferences are given according to the sentiment coefficient of keywords.

[0079] Step S306: Tourists’ perception of their stay at scenic spots

[0080] The tourist's stay in the scenic spot is sorted by the total length of stay in the scenic spot, and the customer's interests are given based on the visitor's features and the questions asked by the customer in the question-and-answer system.

[0081] Step S307: Tourist consumption evaluation

[0082] Through the tourism evaluation module in the APP program on tourists' mobile phones, they can evaluate the tourist attractions and projects, make complaints about problems, and accept complaints and feedback from managers.

[0083] Step S308: Calculation of tourist fatigue level

[0084] The tourists’ fatigue level is calculated based on the time they have been at the attraction.

[0085]

[0086] This formula sums the attractions, entertainment activities and rest experienced by tourists from the time they enter the scenic area to the current time.

[0087] Among them: PL is the fatigue level. The larger the value, the higher the fatigue level. No unit

[0088] YX 年龄 : Age fatigue influence factor without unit

[0089] YX 性别 :Gender fatigue impact factor without unit

[0090] TZ n景点 : The actual length of time that tourists stay at the nth scenic spot in the scenic area, in minutes.

[0091] PT n景点 : The average length of stay of tourists at the nth scenic spot in the scenic area Unit: minutes

[0092] YX n疲劳 :The fatigue factor of tourists in the nth scenic spot in the scenic area has no unit

[0093] YX n天气 : The weather fatigue factor of tourists at the nth scenic spot in the scenic area, unitless

[0094] TZ n娱乐 : The time that tourists stay at the nth entertainment spot Unit: minutes

[0095] PT n娱乐 : The average length of stay of tourists at the nth entertainment spot Unit: minutes

[0096] YX n娱乐 : The fatigue factor of tourists in the nth entertainment, unitless

[0097] TZ n休息 : The time that tourists stay at the nth rest point Unit: minutes

[0098] PT n休息 : The average length of stay of tourists at the nth rest point Unit: minutes

[0099] YX n休息 : The fatigue factor of the tourist at the nth rest time, unitless

[0100] This method can provide tourists' emotional information through their fatigue level, document expectations and emotions, and adjust the travel route accordingly and play the corresponding entertainment content according to the emotional situation.

[0101] Objectives of scenario question and answer:

[0102] During the tourists' tour, the mobile phone APP program plays corresponding video and audio files based on the scenic area perception, emotional perception and tourists' questions, giving tourists content about the scenic spot's stories, historical legends, scenic spot introductions, scenic area planning, rumors and interesting stories, tour route recommendations, consumer outlets recommendations, etc.

[0103] Situational question and answer method:

[0104] Step S301: Importing scenic spot perception information

[0105] According to the application scenarios of tourists, the following contents are automatically imported through scenic spot perception methods and emotional perception methods: tourist location information, nearby attractions, tourist travel time, tourist rest time, tourist fatigue level,

[0106] Step S302: Automatically play

[0107] Automatically play the following content based on the visitor's location

[0108] (8) When tourists enter a scenic spot, an audio and video file introducing the scenic spot will be automatically played.

[0109] (9) Introduce the tourist's travel route and give the tourist a travel suggestion based on whether there are travel companions and the tourist's emotions. Tourists can also adjust the route on the mobile phone APP. During the tour, the tourist route is navigated according to the tourist's actual route (the tourist can choose the type of navigation voice at any time) and the travel route is automatically adjusted. The length of stay at each scenic spot is also marked on the route.

[0110] (10) When tourists approach each scenic spot, the audio and video files of the scenic spot will be automatically selected and played according to whether there are travel companions and the tourists' emotions. During the playback process, tourists can choose the content to play on the mobile phone APP. The mobile phone APP can display the content that has been played and the content that has not been played. Unless the tourists actively request, the content will not be played again.

[0111] (11) When a tourist approaches an entertainment location, a brief introduction to the entertainment project is automatically played. If the user selects it by voice or manually, a detailed introduction to the entertainment project is played.

[0112] (12) When the tourist's fatigue value is greater than the fatigue value set in the tourist perception method, the mobile phone APP will give a prompt based on the nearest resting place, such as: Do you need to take a rest? If the tourist answers yes, the mobile phone APP will give the tourist a route to the nearest resting place, transportation, and other suggestions. If there are too many people staying at the resting place, the mobile phone APP will give suggestions for nearby resting places.

[0113] (13) Provide prompt reminders through mobile phone apps for any temporarily closed attractions or entertainment projects in the scenic area. If there are any attractions on the scheduled travel route, remind tourists to adjust their route.

[0114] (14) Provide tourists with information about attractions or places with flow restrictions so that they can plan their travel routes appropriately.

[0115] Step S303: Question-and-answer playback

[0116] By collecting users' questions and manual operation information, we provide users with route guidance, audio and video playback and other information. The services that can be provided include: scenic area introduction, historical legends, celebrity anecdotes, entertainment introduction, travel route introduction, music on demand (can also be played randomly according to tourists' favorite categories), opera on demand (can also be played randomly according to tourists' favorite categories), telling jokes and other content.

[0117] The project provides corresponding content through the tourism model voice and text document mode.

[0118] Through the automatic question-answering method, not only the introduction of scenic spots and historical legends are given, but also some entertainment programs are interspersed to adjust the mood of tourists and create a good travel scene for tourists.

[0119] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, the elements defined by the statement "comprise a ..." do not exclude the presence of other identical elements in the process, method, article or device including the elements.

[0120] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A tourist guide method, comprising a scenic spot basic information management module, a scenic spot perception module, a scenic spot merchant credit evaluation module, a tourist perception module, a scenic spot explanation and guidance module, an automatic question and answer module and a scenic spot guidance module, characterized in that: The basic information management module is used to maintain information on scenic area natural information, tourist attraction information, tour guide audio and video information, tourist project information of each scenic spot, restrictions on each scenic spot, and restrictions on each tourist project; The scenic spot perception module is composed of a temperature sensor, a light sensor, a humidity sensor, a wind speed sensor, a wind direction sensor, a noise sensor, a rainfall sensor, a carbon dioxide sensor, an oxygen sensor, a PM2.5 sensor, a PM10 sensor, a camera, an infrared camera and supporting communication equipment, storage equipment, a server and related software; The scenic spot perception module perceives the number of tourists, natural climate conditions and noise levels in key places of the scenic spot, and provides a hot spot map of the tourist suitability of the scenic spot; The scenic spot merchant credit evaluation module provides a credit evaluation of the merchant based on the merchant's basic information and user evaluation information of the goods sold or provided in the scenic spot; The tourist perception module is implemented by an APP tourist guide program installed on the mobile phone carried by the tourist. The APP tourist guide program has the functions of face recognition, user registration, automatic perception and extraction of user location and time; through frequently asked topics, the user's possible tourist location information is analyzed and sorted out; The scenic spot explanation and guidance module is implemented by an APP tourist guide program installed on the mobile phone carried by tourists, and gives tourists an explanation of the history and culture of the scenic spot based on questions and answers with tourists and GPS positioning of some places; The automatic question-and-answer module is implemented by an APP tourist guide program installed on the mobile phone carried by the tourist. It combines the tourist's tourist location and the tourist's preference information to answer the tourist's questions through voice recognition, automatic word segmentation, semantic analysis, question-and-answer solution extraction, answer organization, text-to-speech conversion, and automatic playback of audio and video files; The scenic area guidance module combines the scenic area information perceived by the scenic area perception module to provide a scenic area environment heat map and provide a reasonable travel route according to tourists' preferences.

2. A tourist guiding method according to claim 1, characterized in that: The basic information management module is used to realize the modeling of the scenic spot. The following steps are included: (1) After the basic information is determined by the scenic area manager, the relevant operators manually enter it; The basic information includes scenic area basic information, scenic area transportation information, scenic spot information, entertainment project information, travel recommendation route information, rest place information, weather influencing factor information, age influencing factor, gender influencing factor and playback content maintenance; (2) 3D GPS positioning is determined by drone aerial photography and manually calibrated; (3) The basic information is initially determined through expert evaluation and then automatically updated based on statistical data during the operation of the scenic spot.

3. A tourist guiding method according to claim 1, characterized in that: The scenic spot perception module perception collection method comprises the following steps: (1) The method of sensing the flow of people in scenic spots collects video images through cameras installed in fixed places, analyzes the number, gender, age, and main clothing through image recognition, and gives the entry time, exit time, and residence time through the entry and exit behaviors, and then gives the average residence time of tourists at that time. The transmission time is less than 5 minutes and transmitted to the data center; (2) The scenic area meteorological perception method collects relevant information through the temperature sensor, humidity sensor, light sensor, carbon dioxide concentration sensor, oxygen concentration sensor, noise sensor, PM2.5 sensor, PM10 sensor, rainfall sensor, and wind speed sensor installed in the meteorological box, and transmits it to the information center regularly; (3) Scenic area tourism opening information is entered into the management system by scenic area managers through computers and mobile terminals; (4) The perception of the scenic spot where the tourists are located is based on the scenic spot crowd perception system and the tourists’ mobile phone positioning location to provide a crowd heat map of the tourists’ location.

4. A tourist guiding method according to claim 1, characterized in that: The visitor perception module perception method comprises the following steps: Step S301: Personnel authentication, registering and using the credit culture and tourism perception module through the mobile phone management, performing mobile phone face recognition, ID card number entry, and mobile phone number entry at the same time, and obtaining gender, date of birth, and fatigue value information through these entry information; Step S302: Tourist location perception: through the positioning function of the mobile phone management software, the tourist's location is perceived in real time, and the tourist's stay time TZ at different attractions in the scenic area is given according to the coverage of the attractions. n (where n is the scenic spot); Step S303: Travel companion perception. There are two ways to perceive travel companions. One is to use the mobile phone management software's "Let's Travel Together" function, through manual selection by tourists, and the other is to judge by the similarity of the entry and exit times at various attractions. If the time overlap is more than 80%, they are listed as similar tourists, and if it is more than 90%, they are listed as partners; Step S304: Perception of intonation and speech speed information, analyzing the speech speed and intonation of tourists through the dialogue between tourists and the management software; At the same time, the state factor (sf) is determined based on the instant intonation and speaking speed. If the user asks questions through voice, the difference between the user's intonation and speaking speed when asking and answering questions and the average value of the person is given to give the state factor value (sf). Step S305: sentiment analysis of tourists’ questions and answers, through the questions and answers between tourists and the system, according to the sentiment coefficient of keywords, the tourists’ sentiment and preferences are given; Step S306: Perception of tourist attraction stay, by sorting the attractions where tourists stay, the total length of stay in the scenic area, and the length of stay in each attraction, and providing the customer's points of interest based on the visitability of the attractions and the questions asked by the customer in the question-and-answer system; Step S307: Tourists evaluate consumption, through the tourist evaluation module in the APP program in the tourist's mobile phone, evaluate the tourist attractions and projects, and complain about problems. Accept complaints and feedback from managers; Step S308: Calculate the tourist fatigue level, based on the time the tourist has been at the scenic spot, calculate the tourist fatigue level. This formula sums the attractions, entertainment items and rests experienced by tourists from the time they enter the scenic area to the current time; Among them: PL is the fatigue level, the larger the value, the higher the fatigue level, and has no unit; YX 年龄 : Age-fatigue influence factor without unit; YX 性别 : is the gender fatigue impact factor without unit; TZ n景点 : The actual time that tourists stay at the nth scenic spot in the scenic area, in minutes; PT n景点 : The average length of stay of tourists at the nth scenic spot in the scenic area. Unit: minutes; YX n疲劳 : is the fatigue factor of tourists in the nth scenic spot in the scenic area, unitless; YX n天气 : is the weather fatigue factor of tourists at the nth scenic spot in the scenic area, unitless; TZ n娱乐 : The time that tourists stay at the nth entertainment spot, unit: minutes; TZ n娱乐 : The average length of stay of tourists at the nth entertainment spot, unit: minutes; YX n娱乐 : is the fatigue factor of tourists in the nth entertainment, unitless; TZ n休息 : The time that tourists stay at the nth rest point, unit: minutes; PT n休息 : The average length of stay of tourists at the nth rest point, unit: minutes; YX n休息 : It is the fatigue factor of tourists at the nth rest time, unitless.

5. A tourist guiding method according to claim 1, characterized in that: The scenario question answering method of the automatic question answering module comprises the following steps: Step S301: importing scenic spot perception information. According to the application scenario of tourists, the following contents are automatically imported through scenic spot perception method and emotion perception method: location information of tourists, nearby scenic spots, time tourists have traveled, rest time of tourists, and fatigue level of tourists; Step S302 automatically plays the following content according to the location of the visitor: (1) When tourists enter a scenic spot, the introduction audio and video files of the scenic spot are automatically played; (2) Introduce the tourist's travel route and give the tourist a travel suggestion based on whether there are travel companions and the tourist's emotional state; Tourists can also adjust their routes on the mobile phone APP. During the tour, tourists can navigate and automatically adjust their routes according to their actual routes, and mark the length of stay at each scenic spot on the route. (3) When tourists approach each scenic spot, the audio and video files of the scenic spot will be automatically and selectively played according to whether there are travel companions and the tourists' emotional state. During the playback process, tourists can choose the content to play on the mobile phone APP. The mobile phone APP can display the content that has been played and the content that has not been played. Unless the tourists actively request, the content will not be played again; (4) When a tourist approaches an entertainment location, a brief introduction to the entertainment project is automatically played. If the user selects it by voice or manually, a detailed introduction to the entertainment project is played; (5) When the fatigue value of a tourist is greater than the fatigue value set in the tourist perception method, the mobile phone APP will give a prompt based on the nearest resting place, for example: Do you need to take a rest? If the tourist answers yes, the mobile phone APP will give the tourist a route to the nearest resting place, transportation, and other suggestions. If there are too many people staying at the resting place, the mobile phone APP will give suggestions for nearby resting places. (6) Provide prompt reminders through mobile phone apps for temporarily closed attractions or entertainment projects in scenic spots. If there are such attractions on the scheduled travel route, remind tourists to adjust their routes; (7) Provide tourists with information about attractions or places with flow restrictions so that they can plan their travel routes appropriately; Step S303 is question-and-answer playback, which collects user questions and manual operation information to provide users with route guidance and audio and video playback information. The service content that can be provided includes: scenic area introduction, historical legends, celebrity anecdotes, entertainment introduction, travel route introduction, music on demand, opera on demand, and joke content.

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