Order expansion information display method and device, electronic equipment and storage medium

Abstract

The invention provides an order expansion information display method and device, electronic equipment and a storage medium, and belongs to the technical field of Internet. According to the order expansion information display method provided by the embodiment of the invention, the order expansion information about the electronic order can be provided for the user through interaction between the target virtual objects controlled by the AI model on the basis of the generated electronic order, the AI model can solve possible problems of the user in advance on the basis of the generated electronic order, and the user experience is improved. In the process, the user does not need to carry out various viewing and retrieval operations by himself, and the man-machine interaction efficiency can be greatly improved.

Description

TECHNICAL FIELD

[0001] The present disclosure relates to the technical field of Internet, and particularly relates to a display method and device of order expansion information, an electronic device and a storage medium. BACKGROUND

[0002] With the development of e-commerce, more and more users make purchase behaviors through network platforms, and these purchase behaviors are usually presented in the form of electronic orders. Generally, for users, some order information of their own electronic orders can be viewed one by one by accessing their own platform accounts, for example, the sending and receiving information of the electronic order is viewed, or the specific information of an article corresponding to an electronic order is viewed by taking the electronic order as an entry. However, these viewing behaviors all need the user to perform targeted operations on a single electronic order to achieve, and the human-computer interaction efficiency is very low. Therefore, an information display method with high human-computer interaction efficiency is urgently needed. SUMMARY

[0003] The present disclosure provides a display method and device of order expansion information, an electronic device and a storage medium, which can improve the human-computer interaction efficiency. The technical solutions of the present disclosure are as follows:

[0004] According to an aspect of an embodiment of the present disclosure, a display method of order expansion information is provided, comprising:

[0005] displaying an artificial intelligence AI interaction entrance on an order page, the AI interaction entrance being used for a user to interact with a target virtual object for an already generated electronic order, the target virtual object being controlled by an AI model;

[0006] in response to a triggering operation on the AI interaction entrance, displaying a target conversation page, the target conversation page comprising the target virtual object;

[0007] on the target conversation interface, displaying order expansion information based on the already generated electronic order, the order expansion information being generated by the AI model based on the already generated electronic order.

[0008] According to another aspect of an embodiment of the present disclosure, a display device of order expansion information is provided, comprising:

[0009] an entrance display unit configured to display an artificial intelligence AI interaction entrance on an order page, the AI interaction entrance being used for a user to interact with a target virtual object for an already generated electronic order, the target virtual object being controlled by an AI model;

[0010] The page display unit is configured to display a target session page in response to a triggering operation on the AI interaction portal, the target session page including the target virtual object.

[0011] The information display unit is configured to display order expansion information on the target session interface based on the generated electronic order, the order expansion information being generated by the AI model based on the generated electronic order.

[0012] In some embodiments, the information display unit is configured to display order statistical information generated by the AI model based on a first electronic order on the target session interface, the first electronic order being an electronic order in the generated electronic orders that belongs to a target time period.

[0013] In some embodiments, the information display unit is configured to display logistics summary information generated by the AI model based on a second electronic order on the target session interface, the second electronic order being an electronic order in the generated electronic orders that belongs to a target state.

[0014] In some embodiments, the information display unit is configured to display item description information generated by the AI model based on a third electronic order on the target session interface, the third electronic order including an item of a target type.

[0015] In some embodiments, the information display unit is configured to display a question issued by the user on the target session interface;

[0016] display an answer obtained by the AI model based on an item included in the fourth electronic order.

[0017] In some embodiments, the information display unit is further configured to display an associated question of the question, the associated question being obtained by the AI model based on the question;

[0018] In response to a selection operation of the user on the associated question, display an answer obtained by the AI model based on the associated question.

[0019] In some embodiments, the information display unit is configured to display a plurality of candidate questions provided by the target virtual object on the target session interface;

[0020] In response to a selection operation of the user on any candidate question, display an answer obtained by the AI model based on the candidate question.

[0021] In some embodiments, the display position of the AI interaction portal is located at any of the following positions:

[0022] a target position of an order overview page;

[0023] an order detail page of any electronic order;

[0024] in a guide item of each electronic order in the order overview page.

[0025] In some embodiments, the information display unit is configured to, if it is detected that a triggering operation on the AI interaction entrance in the guide item of any electronic order, display, based on the items included in the electronic order, the associated items processed by the AI model based on the items included in the electronic order, in a case where the display position of the AI interaction entrance is in the guide item of each electronic order in the order overview page.

[0026] According to another aspect of the embodiments of the present disclosure, an electronic device is provided, which comprises:

[0027] one or more processors;

[0028] a memory for storing the program code executable by the processor;

[0029] wherein the processor is configured to execute the program code to implement the above-mentioned order expansion information display method.

[0030] According to another aspect of the embodiments of the present disclosure, a computer readable storage medium is provided, which, when the program code in the computer readable storage medium is executed by the processor of an electronic device, enables the electronic device to perform the above-mentioned order expansion information display method.

[0031] According to another aspect of the embodiments of the present disclosure, a computer program product is provided, which comprises computer programs / instructions, which, when executed by a processor, implement the above-mentioned order expansion information display method.

[0032] The order expansion information display method provided by the embodiments of the present disclosure can provide the user with order expansion information about the electronic order through the interaction between the target virtual objects controlled by the AI model based on the generated electronic order, and the AI model can solve the possible problems of the user in advance to meet the post-purchase demands, without the user having to perform various viewing and searching operations by himself / herself, which can greatly improve the human-computer interaction efficiency.

[0033] It should be understood that the above general description and the following detailed description are only exemplary and explanatory, and cannot limit the present disclosure. BRIEF DESCRIPTION OF DRAWINGS

[0034] The accompanying drawings, which are incorporated into and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure, and do not constitute an improper limitation on the present disclosure.

[0035] Figure 1 is a schematic diagram of an implementation environment of a display method of order expansion information according to an example embodiment.

[0036] Figure 2 is a flowchart of a display method of order expansion information according to an example embodiment.

[0037] Figure 3 is a schematic diagram of a display page of another AI interaction portal according to an example embodiment.

[0038] Figure 4 is a schematic diagram of a display page of another AI interaction portal according to an example embodiment.

[0039] Figure 5 is a schematic diagram of a display page of another AI interaction portal according to an example embodiment.

[0040] Figure 6 is a schematic diagram of a target conversation page according to an example embodiment.

[0041] Figure 7 is a schematic diagram of a target conversation page according to an example embodiment.

[0042] Figure 8 is a schematic diagram of a target conversation page according to an example embodiment.

[0043] Figure 9 is a schematic diagram of an associated item according to an example embodiment.

[0044] Figure 10 is a schematic diagram of an order guide according to an example embodiment.

[0045] Figure 11 is a block diagram of a display device of order expansion information according to an example embodiment.

[0046] Figure 12 is a block diagram of a terminal according to an example embodiment. DETAILED DESCRIPTION

[0047] In order for ordinary people in the art to better understand the technical solutions of the present disclosure, the technical solutions in the embodiments of the present disclosure will be described clearly and completely below in conjunction with the drawings.

[0048] It should be noted that the terms "first", "second", etc. in the specification and claims of the present disclosure and the above-mentioned drawings are used to distinguish similar objects, and do not necessarily describe a specific order or sequence. It should be understood that the data used in this way can be interchanged under appropriate circumstances, so that the embodiments of the present disclosure described herein can be implemented in an order other than those illustrated or described herein. The implementation described in the following exemplary embodiments does not represent all implementations consistent with the present disclosure. Instead, they are merely examples of devices and methods consistent with some aspects of the present disclosure as detailed in the appended claims.

[0049] It should be noted that the information (including but not limited to user device information, user personal information, etc.), data (including but not limited to data for analysis, stored data, displayed data, etc.) and signals involved in the present disclosure are authorized by the user or fully authorized by all parties, and the collection, use and processing of related data need to comply with relevant laws, regulations and standards of relevant countries and regions. For example, the task execution progress and objects involved in the present disclosure are obtained under full authorization.

[0050] Figure 1 is a schematic diagram of an implementation environment of a display method of order expansion information according to an exemplary embodiment. Taking an electronic device provided as a terminal as an example, referring to Figure 1 , the implementation environment specifically includes a terminal 101 and a server 102. The terminal 101 and the server 102 can be directly or indirectly connected through wired or wireless communication, which is not limited in the present disclosure.

[0051] The terminal 101 is at least one of a smart phone, a smart watch, a desktop computer, a laptop computer, an MP3 player, an MP4 player, and a laptop computer. The terminal 101 runs an application program supporting online transactions. The user can log in to the application program through the terminal 101 to obtain the services provided by the application program. For example, the user can participate in online transactions through the application program on the terminal 101.

[0052] The terminal 101 generally refers to one of a plurality of terminals, and the present embodiment takes the terminal 101 as an example. Those skilled in the art can know that the number of the above-mentioned terminals can be more or less. For example, the above-mentioned terminals can be several, or the above-mentioned terminals can be dozens or hundreds, or more, and the number and type of the terminal are not limited in the embodiments of the present disclosure.

[0053] The server 102 is at least one of a server, multiple servers, a cloud computing platform, and a virtualization center. The server 102 is configured to provide background services for an application supporting online transactions. The server 102 is capable of connecting to the terminal 101 through a wireless network or a wired network, and the server 102 can provide the terminal with data forwarding for online transactions, database services related to online transactions, and the like, and of course, can also provide other types of interactive services. In some embodiments, the number of servers described above can be more or less, and the embodiments of the present disclosure do not limit this. Of course, the server 102 also includes other functional servers to provide more comprehensive and diversified services.

[0054] Figure 2 is a flowchart of a display method of order expansion information according to an exemplary embodiment. Referring to Figure 2 , the display method of order expansion information is applied to a terminal and includes the following steps:

[0055] In step 201, an artificial intelligence (AI) interaction portal is displayed on an order page. The AI interaction portal is configured to enable a user to interact with a target virtual object for an already generated electronic order. The target virtual object is controlled by an AI model.

[0056] The order page can be any order page. For example, the order page can be an order overview page. The order overview page is configured to display multiple already generated electronic orders and can serve as an entry for viewing each electronic order. If a click operation on any electronic order is detected on the order overview page, an order detail page of the electronic order is displayed to show detailed content of the electronic order, such as payment information, address, and logistics information. The embodiments of the present disclosure do not limit this. For another example, the order page can be an order detail page.

[0057] The display position of the AI interaction portal includes at least one of the following: a target position on the order overview page, as shown in Figure 3 , the AI assistant 301 is the AI interaction portal, which is located next to the search bar and in the upper right corner of the page, which conforms to the general usage habits of people; and a guided item of each electronic order on the order overview page, as shown in Figure 4 , the AI assistant 401 is the AI interaction portal; and an order detail page of any electronic order, as shown in Figure 5As shown, the AI assistant 501 is also the AI interaction entrance. It can be understood that the AI interaction entrance can be displayed only on a page, and not displayed when jumping to other pages, or can be in the form of a widget and remain displayed in the page, unaffected by page jumping. Of course, the AI interaction entrance can also be displayed in different positions on different pages, for example, the AI interaction entrance can be displayed in a preset position on the order overview page, and the AI interaction entrance can also be displayed in the guide entries of each electronic order in the order overview page, and the AI interaction entrance can also be displayed in the order detail page of any electronic order. The embodiments of the present application do not limit the display positions.

[0058] Displaying the AI interaction entrance on the order page can provide a quick operation entrance for the user to trigger interaction with the target virtual object. Unlike general customer service robots, the target virtual object is specially used to provide further information services based on the generated electronic order of the user.

[0059] In step 202, in response to the triggering operation of the AI interaction entrance, a target conversation page is displayed, and the target conversation page includes a target virtual object.

[0060] In step 203, based on the generated electronic order, order expansion information is displayed on the target conversation interface, and the order expansion information is generated by an AI model based on the generated electronic order.

[0061] It can be understood that the above-mentioned AI model can predict the potential problem of the user based on the generated electronic order, and thus provide order expansion information for the potential problem.

[0062] It should be noted that the display of the AI interaction entrance is based on the user opening the AI interaction function. The application can provide the user with a switch of the AI interaction function, and the user sets the AI interaction function to open or close the AI interaction function. If the AI interaction function of the user is in the open state, the AI interaction entrance is displayed on the order page. If the AI interaction function is not in the open state, the AI interaction entrance will not be displayed on the order page. In some embodiments, the application can also provide a setting function for individualizing the display of the AI interaction entrance, for example, setting the type, display position, interaction mode or data access permission of the order expansion information corresponding to the AI interaction entrance, and the embodiments of the present application do not limit the above.

[0063] The method for displaying order expansion information provided by the embodiments of the present disclosure can provide order expansion information about an electronic order for a user through the interaction between target virtual objects controlled by an AI model based on the generated electronic order, and the AI model can solve the possible problems of the user in advance to meet the post-purchase appeal, and the above process does not require the user to perform various viewing and searching operations by himself, which can greatly improve the efficiency of human-computer interaction.

[0064] Next, the display of order expansion information in several different scenarios is introduced.

[0065] Scenario 1: Order intelligent summary

[0066] The order intelligent summary refers to providing summary information of an electronic order based on the generated electronic order of a user, for example, purchase regularity, purchase status, purchase expectation, etc., to provide a reference for subsequent purchase of the user.

[0067] Taking the purchase status as an example, the displayed order expansion information can be order statistical information obtained by processing the electronic orders of the user within a period of time by the AI model, as shown in the text part 601 in Figure 6 Correspondingly, the process of the above step 203 includes: displaying the order statistical information generated by the AI model based on the first electronic order on the target session interface, and the first electronic order is an electronic order within a target time period among the generated electronic orders.

[0068] The purchase status can also include the logistics of the generated but uncompleted electronic order, that is, the displayed order expansion information can be logistics summary information obtained by processing the logistics information of the uncompleted electronic order of the user by the AI model, as shown in the text part 601 in Figure 6 Correspondingly, the process of the above step 203 includes: displaying the logistics summary information generated by the AI model based on the second electronic order on the target session interface, and the second electronic order is an electronic order in a target state among the generated electronic orders.

[0069] Of course, as can be seen from the text part 601 above Figure 6 The summary information can be at least two types of information, order statistical information and logistics summary information, and in some embodiments, the summary information of the electronic order can also be a collection of multiple types of summary information, which is not limited in the embodiments of the present application.

[0070] In addition, the first electronic order and the second electronic order can both be electronic orders within a target time period, which can usually be electronic orders within a recent period of time, so as to ensure that the generated order expansion information is timely and provides more effective information.

[0071] In some embodiments, in response to the click operation on the AI interaction entrance, the user's intention can be predicted by the AI model based on the page where the AI interaction entrance is located, and in the case where the user's intention is to summarize the generated electronic order, the AI model can further perform statistical processing on the generated electronic order based on the generated electronic order to display the corresponding summary information. Through the mining of the user's intention by the AI model and the extension processing based on the user's intention and the generated order, more targeted information can be provided to the user, and the user does not need to click back and forth or construct questions himself, greatly improving the efficiency of human-computer interaction.

[0072] Of course, more options can be displayed for the target conversation interface to provide more targeted interaction methods. For example, the "View More Order Small Assistant" on the Figure 6 If a click operation on the control is detected, a page such as Figure 7 can also be displayed to provide a page for further interaction.

[0073] Scenario 2: Popular explanation

[0074] The popular explanation refers to providing item explanation information of the electronic order based on the user's generated electronic order to achieve the purpose of popular explanation, for example, introducing the process of the item from unboxing to use in a time sequence process.

[0075] There are various ways to trigger the above item explanation information, see the text part 602 in Figure 6 The AI model can generate a plurality of candidate questions based on the user's generated electronic order, each of which is associated with the item included in the generated electronic order, for example, in combination with 601 and 602 in Figure 6 It can be seen that the user recently purchased makeup products and pet supplies, and the AI model processes based on the item information of these items to generate candidate questions about the use of these items for the user to select, thereby generating answers based on the selected candidate questions, that is, item explanation information. This process does not require the user to construct questions himself, but predicts which information the user may want to know based on the generated electronic order, thereby preparing questions in advance for the user, and only needs to perform a simple selection operation to obtain the answer, which can greatly improve the efficiency of human-computer interaction.

[0076] See Figure 7 The Figure 7 It can also be an interaction page after the user selects the candidate question, which can be in the form of a dialogue. The substitution method of the electronic order of item 1 can include various methods, for example, the user can enter from the AI interaction entrance of item 1Figure 6 As shown on the page, users can also access it from the order overview page. Figure 6 The page shown then selects the electronic order for item 1 as the object of inquiry based on the selection of electronic orders. This application embodiment does not limit this.

[0077] Of course, for this target session interface, more candidate questions and targeted interaction methods can be provided, for example, the Figure 6 Regarding the "expand issue," if a user click on the control is detected, it can also display something like... Figure 8 The page provides more candidate questions.

[0078] Scenario 3: Recommended Scenario

[0079] Recommendation scenarios refer to providing recommendations for related items based on a user's existing electronic orders. For example, recommending outfits for clothing or portable devices for communication equipment.

[0080] There are several ways to trigger the above item description information; see [link / reference] Figure 6 In part 603, the AI ​​model can generate multiple associated items based on a user's existing electronic order. Each associated item is linked to the items included in the existing electronic order. For example, combining... Figure 6 As seen in cases 601 and 602, the user recently purchased beauty products and pet supplies. The AI ​​model processes this information to generate related items for the user to choose from. This process eliminates the need for the user to manually search; instead, it predicts potential purchases based on existing electronic orders, proactively preparing items for the user. With a simple selection process, the user can access item information, significantly improving human-computer interaction efficiency.

[0081] Of course, this target session interface can also offer richer items and more targeted interaction methods, for example, the Figure 6 The "View More" option on the screen can also display, if a user click on the control is detected, something like... Figure 9 The page provides more related items.

[0082] In some embodiments, this recommendation scenario can also be implemented in a manner similar to an order guide, for example. Figure 10 As shown, based on the generated electronic orders, the associated items of the items included in the electronic order are obtained at the granularity of a single electronic order, and the electronic order and associated items are displayed together, for example... Figure 10The order guide is displayed below the electronic order, and the associated items are provided in the order guide. Optionally, the order guide can also include the recommendation reasons of the associated items, such as matching use or multi-person combination purchase, etc., to improve the reference of the information.

[0083] The items included in the electronic order to which the recommendation is specifically made can be determined according to the position of the AI interaction entrance. For example, the user can enter the AI interaction entrance from the AI interaction entrance of item 1 to the page as shown in FIG. 11B, and the electronic order of item 1 is taken as the recommendation reference. If the user enters the AI interaction entrance from the AI interaction entrance of the order overview page to the page as shown in FIG. 11C, the electronic order generated in the target time period or in the target state is taken as the recommendation reference. The target state can be, for example, that the order has been received, etc. The embodiments of the present application do not limit this, so as to ensure that the user can know the recommendation based on the actual use. Figure 6 Figure 6 The embodiments of the present application do not limit this, so as to ensure that the user can know the recommendation based on the actual use.

[0084] It should be noted that any of the above scenarios can also be combined and displayed in the same page, such as the page as shown in FIG. 11D. Figure 6 The target session page displays the order expansion information in the above three scenarios. Of course, the target session page can also display order expansion information in more or fewer scenarios. The specific order expansion information type displayed can be set by the user, and can also be set by the platform administrator. The embodiments of the present application do not limit this.

[0085] Scenario 4: Question and answer scenario

[0086] The question and answer scenario mainly refers to that the user can ask questions about the related content of the generated electronic order in the form of asking questions, and the AI model processes based on the content of the questions and the specified electronic order to output the corresponding answers. The question and answer scenario includes any of the following scenarios:

[0087] The first one is simple question and answer, that is, the questions are actively put forward by the user, and accordingly, the above step 203 includes: displaying the question issued by the user for the fourth electronic order on the target session interface; and displaying the answer processed by the AI model based on the items included in the fourth electronic order.

[0088] ​The second type is an association question and answer, that is, the AI model further associates other related questions based on the user's question and provides the related questions for the user to select and guide the user to continuously deepen the question. Correspondingly, the step 203 includes: displaying the question issued by the user for the fourth electronic order on the target conversation interface; displaying the answer obtained by the AI model based on the items included in the fourth electronic order; displaying the related questions of the question, which are obtained by the AI model based on the question; and in response to the selection operation of the user on the related question, displaying the answer obtained by the AI model based on the related question.

[0089] The third type is a predictive question and answer, that is, some expected questions are provided for the user to select and answer based on the question. Correspondingly, the step 203 includes: displaying a plurality of candidate questions provided by the target virtual object on the target conversation interface; and in response to the selection operation of the user on any candidate question, displaying the answer obtained by the AI model based on the candidate question.

[0090] It can be understood that the question and answer scenario can be combined into any of the above scenarios, that is, the above various scenarios can be in the form of a question and answer, the user provides a question, the AI model outputs a corresponding answer based on the user's question and the generated electronic order, and further processing can be performed based on at least one of the question and the answer to provide a related question to guide the user to ask more and deeper questions. The above process is equivalent to predicting the user's questioning intention and guiding the user to interact based on the prediction result. The process can continuously improve the information amount of the question and the accuracy of the intention through an iterative manner, thereby improving the information efficiency of the order expansion information, and improving the human-computer interaction efficiency.

[0091] It should be noted that the AI model can be any large language model provided by the application program, which can generate information based on the input electronic order, and can also be any AI model that the application program has the calling right, and the embodiments of the present application do not limit this. The use of the user's electronic order and other information is performed with the full authorization of the user.

[0092] The display method of the order expansion information provided by the embodiments of the present disclosure can provide the user with the order expansion information of the electronic order through the interaction between the target virtual objects controlled by the AI model based on the generated electronic order. The AI model can solve the possible problems of the user in advance based on the generated electronic order to meet the post-purchase demands, and the above process does not require the user to perform various viewing and searching operations, which can greatly improve the human-computer interaction efficiency.

[0093] All the optional technical solutions described above can be combined to form optional embodiments of the present disclosure, which will not be described again.

[0094] Figure 11 is a block diagram of a display device of order expansion information according to an exemplary embodiment. Referring to Figure 11 the display device of order expansion information includes:

[0095] An entry display unit 1101 is configured to display an artificial intelligence (AI) interaction entry on an order page, the AI interaction entry being used for a user to interact with a target virtual object for a generated electronic order, the target virtual object being controlled by an AI model;

[0096] A page display unit 1102 is configured to display a target conversation page in response to a triggering operation on the AI interaction entry, the target conversation page including the target virtual object;

[0097] An information display unit 1103 is configured to display order expansion information on the target conversation interface, the order expansion information being generated by the AI model based on the generated electronic order.

[0098] In some embodiments, the information display unit is configured to display, on the target conversation interface, order statistical information generated by the AI model based on a first electronic order, the first electronic order being an electronic order in the generated electronic orders that belongs to a target time period.

[0099] In some embodiments, the information display unit is configured to display, on the target conversation interface, logistics summary information generated by the AI model based on a second electronic order, the second electronic order being an electronic order in the generated electronic orders that belongs to a target state.

[0100] In some embodiments, the information display unit is configured to display, on the target conversation interface, item description information generated by the AI model based on a third electronic order, the third electronic order including an item belonging to a target type.

[0101] In some embodiments, the information display unit is configured to display, on the target conversation interface, a question issued by the user for a fourth electronic order;

[0102] display an answer obtained by the AI model based on an item included in the fourth electronic order.

[0103] In some embodiments, the information display unit is further configured to display an associated question of the question, the associated question being obtained by the AI model based on the question;

[0104] In response to the selection operation of the user on the association question, display an answer obtained by the AI model based on processing of the association question.

[0105] In some embodiments, the information display unit is configured to display, on the target session interface, a plurality of candidate questions provided by the target virtual object.

[0106] In response to the selection operation of the user on any candidate question, display an answer obtained by the AI model based on processing of the candidate question.

[0107] In some embodiments, the display position of the AI interaction entrance is located at any of the following positions:

[0108] A target position of an order overview page;

[0109] An order detail page of any electronic order;

[0110] A guide entry of each electronic order in the order overview page.

[0111] In some embodiments, when the display position of the AI interaction entrance is located in the guide entry of each electronic order in the order overview page, if a triggering operation on the AI interaction entrance in the guide entry of any electronic order is detected, the information display unit is configured to display, based on the items included in the electronic order, an associated item obtained by the AI model based on processing of the items included in the electronic order.

[0112] It should be noted that the above embodiments provide a display device for order expansion information. In the display of order expansion information, only the division of the above functional units is exemplified. In actual application, the above functions can be completed by different functional units according to needs, that is, the internal structure of the electronic device is divided into different functional units to complete all or part of the above described functions. In addition, the order expansion information display device and the order expansion information display method provided by the above embodiments belong to the same concept, and the specific implementation process is described in the method embodiments, which will not be described here.

[0113] As for the device in the above embodiments, the specific manner in which each module performs operations has been described in detail in the embodiments related to the method. Here, no detailed elaboration will be made.

[0114] When the electronic device is provided as a terminal, Figure 12 is a block diagram of a terminal 1200 according to an exemplary embodiment. The terminal 1200 includes a processor 1210, a memory 1220, a communication interface 1230, and a display unit 1240. Figure 12A structure block diagram of a terminal 1200 provided by one exemplary embodiment of the present disclosure is shown. The terminal 1200 can be a smartphone, a tablet computer, an MP3 player (Moving Picture Experts Group Audio Layer III), an MP4 (Moving Picture Experts Group Audio Layer IV) player, a notebook computer, or a desktop computer. The terminal 1200 can also be referred to as a user equipment, a portable terminal, a laptop terminal, a desktop terminal, or other names.

[0115] Generally, the terminal 1200 includes a processor 1201 and a memory 1202.

[0116] The processor 1201 can include one or more processing cores, such as a 4-core processor, an 8-core processor, or the like. The processor 1201 can be implemented in the form of at least one of a DSP (Digital Signal Processing), an FPGA (Field-Programmable Gate Array), a PLA (Programmable Logic Array). The processor 1201 can also include a main processor and a coprocessor. The main processor is a processor for processing data in an awake state, also referred to as a CPU (Central Processing Unit). The coprocessor is a low-power processor for processing data in a standby state. In some embodiments, the processor 1201 can be integrated with a GPU (Graphics Processing Unit) for rendering and drawing content required to be displayed on a display screen. In some embodiments, the processor 1201 can further include an AI (Artificial Intelligence) processor for processing computing operations related to machine learning.

[0117] The memory 1202 can include one or more computer-readable storage media, which can be non-transitory. The memory 1202 can also include a high-speed random access memory and a non-volatile memory such as one or more disk storage devices, flash storage devices. In some embodiments, the non-transitory computer-readable storage medium in the memory 1202 is used to store at least one computer program for being executed by the processor 1201 to implement the method of displaying order expansion information provided by the method embodiments.

[0118] In some embodiments, terminal 1200 can also optionally include a peripheral device interface 1203 and at least one peripheral device. The processor 1201, the memory 1202 and the peripheral device interface 1203 can be connected through a bus or a signal line. Each peripheral device can be connected to the peripheral device interface 1203 through a bus, a signal line or a circuit board. Specifically, the peripheral devices include at least one of a radio frequency circuit 1204, a display screen 1205, a camera assembly 1206, an audio circuit 1207 and a power supply 1208.

[0119] The peripheral device interface 1203 can be used to connect at least one peripheral device related to I / O (Input / Output) to the processor 1201 and the memory 1202. In some embodiments, the processor 1201, the memory 1202 and the peripheral device interface 1203 are integrated on the same chip or circuit board; in some other embodiments, any one or two of the processor 1201, the memory 1202 and the peripheral device interface 1203 can be implemented on a separate chip or circuit board, and the present embodiments are not limited thereto.

[0120] The radio frequency circuit 1204 is used to receive and transmit RF (Radio Frequency) signals, also known as electromagnetic signals. The radio frequency circuit 1204 communicates with a communication network and other communication devices through electromagnetic signals. The radio frequency circuit 1204 converts electrical signals into electromagnetic signals for transmission, or converts received electromagnetic signals into electrical signals. In some embodiments, the radio frequency circuit 1204 includes an antenna system, an RF transceiver, one or more amplifiers, a tuner, an oscillator, a digital signal processor, a codec chipset, a subscriber identity module card, and the like. The radio frequency circuit 1204 can communicate with other terminals through at least one wireless communication protocol. The wireless communication protocol includes but is not limited to the World Wide Web, a metropolitan area network, an intranet, various generations of mobile communication networks (2G, 3G, 4G and 5G), a wireless local area network and / or a WiFi (Wireless Fidelity) network. In some embodiments, the radio frequency circuit 1204 can also include NFC (Near Field Communication) related circuit, and the present application is not limited thereto.

[0121] The display screen 1205 is configured to display a UI (User Interface). The UI can include graphics, text, icons, video, and any combination thereof. When the display screen 1205 is a touch display screen, the display screen 1205 is further configured to capture touch signals on or above the surface of the display screen 1205. The touch signals can be input to the processor 1201 as control signals for processing. In this case, the display screen 1205 can also be configured to provide virtual buttons and / or virtual keyboard, also known as soft buttons and / or soft keyboard. In some embodiments, the display screen 1205 can be one, disposed on the front panel of the terminal 1200; in other embodiments, the display screen 1205 can be at least two, respectively disposed on different surfaces of the terminal 1200 or in a folding design; in other embodiments, the display screen 1205 can be a flexible display screen, disposed on a curved surface or a folding surface of the terminal 1200. Even, the display screen 1205 can also be disposed in an irregular shape, i.e., a special-shaped screen. The display screen 1205 can be made of LCD (Liquid Crystal Display), OLED (Organic Light-Emitting Diode), etc.

[0122] The camera assembly 1206 is configured to capture images or videos. In some embodiments, the camera assembly 1206 includes a front camera and a rear camera. Typically, the front camera is disposed on the front panel of the terminal, and the rear camera is disposed on the back of the terminal. In some embodiments, the rear camera is at least two, which is any one of a main camera, a depth-of-field camera, a wide-angle camera, and a telephoto camera, to realize the background blur function by fusing the main camera and the depth-of-field camera, the panoramic shooting and VR (Virtual Reality) shooting function by fusing the main camera and the wide-angle camera, or other fusion shooting functions. In some embodiments, the camera assembly 1206 can further include a flash. The flash can be a single-color temperature flash or a dual-color temperature flash. The dual-color temperature flash refers to the combination of a warm light flash and a cold light flash, which can be used for light compensation under different color temperatures.

[0123] The audio circuit 1207 can include a microphone and a speaker. The microphone is used to collect sound waves of a user and an environment, and convert the sound waves into an electrical signal input to the processor 1201 for processing, or input to the radio frequency circuit 1204 to realize voice communication. For the purpose of stereo sound collection or noise reduction, the microphone can be multiple, respectively arranged at different parts of the terminal 1200. The microphone can also be an array microphone or an omnidirectional collection type microphone. The speaker is used to convert an electrical signal from the processor 1201 or the radio frequency circuit 1204 into sound waves. The speaker can be a traditional diaphragm speaker, or a piezoelectric ceramic speaker. When the speaker is a piezoelectric ceramic speaker, not only can the electrical signal be converted into a sound wave audible to humans, but also can be converted into a sound wave inaudible to humans for ranging purposes. In some embodiments, the audio circuit 1207 can also include a headphone jack.

[0124] The power supply 1208 is used to supply power to each component in the terminal 1200. The power supply 1208 can be alternating current, direct current, disposable battery or rechargeable battery. When the power supply 1208 includes a rechargeable battery, the rechargeable battery can be a wired charging battery or a wireless charging battery. The wired charging battery is a battery charged through a wired line, and the wireless charging battery is a battery charged through a wireless coil. The rechargeable battery can also be used to support fast charging technology.

[0125] Those skilled in the art can understand that the structure shown in the above description is not a limitation of the terminal 1200, and the terminal 1200 can include more or less components than the structure shown in the figure, or combine some components, or use different component arrangements. Figure 12 The structure shown in the above description is not a limitation of the terminal 1200, and the terminal 1200 can include more or less components than the structure shown in the figure, or combine some components, or use different component arrangements.

[0126] In an exemplary embodiment, a computer readable storage medium including instructions, such as a memory including instructions, is also provided, and the above-mentioned order expansion information display method can be executed by a processor of an electronic device, such as the processor 1201 of the terminal 1200. Alternatively, the computer readable storage medium can be a ROM, a random access memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, etc.

[0127] In an exemplary embodiment, a computer program product is also provided, including a computer program / instruction, which, when executed by a processor, realizes the above-mentioned order expansion information display method.

[0128] Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the features disclosed herein. It is intended that the disclosure be construed as including any paterns of this disclosure that can be derived from the description and illustrations presented herein without departing from the scope and spirit of the disclosure. The specification and examples are exemplary only, with the true scope and spirit of the disclosure being indicated by the following claims.

[0129] It should be understood that the present disclosure is not limited to the precise structures as herein described and illustrated in the drawings, and that various modifications and changes can be made without departing from the scope thereof. The scope of the present disclosure is limited only by the claims that follow.

Claims

1. A method of displaying order expansion information, characterized by, The method comprises: displaying an artificial intelligence (AI) interaction portal on an order page, the AI interaction portal being used for a user to interact with a target virtual object for an electronic order that has been generated, the target virtual object being controlled by an AI model; in response to a triggering operation on the AI interaction portal, displaying a target session page, the target session page comprising the target virtual object; on the target session interface, displaying order expansion information based on the electronic order that has been generated, the order expansion information being generated by the AI model based on the electronic order that has been generated.

2. The method of claim 1, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: on the target session interface, displaying order statistical information generated by the AI model based on a first electronic order, the first electronic order being an electronic order that belongs to a target time period among the electronic order that has been generated.

3. The method of claim 1, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: on the target session interface, displaying logistics summary information generated by the AI model based on a second electronic order, the second electronic order being an electronic order that belongs to a target state among the electronic order that has been generated.

4. The method of claim 1, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: on the target session interface, displaying item description information generated by the AI model based on a third electronic order, the third electronic order comprising an item that belongs to a target type.

5. The method of claim 1, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: on the target session interface, displaying a question raised by the user for a fourth electronic order; displaying an answer processed by the AI model based on an item included in the fourth electronic order.

6. The method of claim 5, wherein, The method further comprises: displaying an associated question of the question, the associated question being processed by the AI model based on the question; in response to a selection operation of the associated question by the user, displaying an answer processed by the AI model based on the associated question.

7. The method of claim 1, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: on the target session interface, displaying a plurality of candidate questions provided by the target virtual object; in response to a selection operation of any candidate question by the user, displaying an answer processed by the AI model based on the candidate question.

8. The method of claim 1, wherein, The display position of the AI interaction portal is located at any of the following positions: a target position of an order overview page; an order detail page of any electronic order; a guide entry of each electronic order in an order overview page.

9. The method of claim 8, wherein, The displaying of the order expansion information on the target session interface based on the electronic order that has been generated comprises: In a case where the display position of the AI interaction entrance is located in the guide entry of each electronic order in the order overview page, if a triggering operation on the AI interaction entrance in the guide entry of any electronic order is detected, associated items processed by the AI model based on the items included in the electronic order are displayed based on the items included in the electronic order.

10. An order expansion information display device characterized by comprising: Comprise: An entrance display unit configured to display an artificial intelligence (AI) interaction entrance on an order page, the AI interaction entrance being used for a user to interact with a target virtual object for a generated electronic order, the target virtual object being controlled by an AI model; A page display unit configured to display a target session page in response to a triggering operation on the AI interaction entrance, the target session page including the target virtual object; An information display unit configured to display order expansion information on the target session interface, the order expansion information being generated by the AI model based on the generated electronic order.

11. An electronic device, comprising: The electronic device comprises: One or more processors; Memory for storing program code executable by the processor; The processor is configured to execute the program code to implement the order expansion information display method of any one of claims 1 to 9.

12. A computer-readable storage medium, characterized in that, When the instructions in the computer readable storage medium are executed by the processor of the electronic device, the electronic device can execute the order expansion information display method of any one of claims 1 to 9.

13. A computer program product comprising a computer program, characterized in that, The computer program is executed by the processor to implement the order expansion information display method of any one of claims 1 to 9.

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