Method and communication system for the guided use of a mobile telecommunications terminal device

A backend server-driven software application on mobile terminals adapts parental controls based on user training, offering rewards and feedback to enhance digital media usage, addressing the complexity and conflict issues of existing solutions.

DE102022111703B4Active Publication Date: 2025-01-09DEUTSCHE TELEKOM AG
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Patent Information

Application Number
DE102022111703
Authority / Receiving Office
DE · DE
Patent Type
Patents
Current Assignee / Owner
Filing Date
2022-05-10
Publication Date
2025-01-09
Estimated Expiration
2042-05-10

AI Technical Summary

Technical Problem

Existing parental control solutions for mobile telecommunications terminals are complex and require technical expertise, leading to user frustration and conflicts between parents and children, as they often rely on restrictive approaches without considering the child's level of training or digital media usage.

Method used

A software application on a backend server, in conjunction with a mobile telecommunications terminal, uses adaptive filters and rules to control Internet consumption based on a user's training level, providing automatic setup and self-learning capabilities to tailor usage restrictions, offering rewards for compliance and hints for non-compliance.

Benefits of technology

Simplifies parental control by dynamically adapting to the child's digital media usage, promoting responsible Internet behavior through rewards and feedback, minimizing restrictive measures and reducing conflicts.

✦ Generated by Eureka AI based on patent content.

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Abstract

Method for guided use of a mobile telecommunications terminal (100), comprising the following steps: a) Storing a user profile of a user of a mobile telecommunications terminal device (100) in a server (350) of a telecommunications provider, b) Determining and storing user-specific sharing parameters by a server sharing module (350) depending on the stored user profile, c) Remote configuration, by the server (350), of operating parameters of the mobile telecommunications terminal (100) and / or at least one home network device (200) connectable to the mobile telecommunications terminal (100) via a home network (150) depending on the stored release parameters, wherein the home network device (200) is in particular a router designed to control the home network (150), d) Establishing a usage rule for the user's use of the mobile telecommunications terminal (100), e) Monitoring the use of the mobile telecommunications terminal (100) and collecting usage data by the mobile telecommunications terminal (100) and / or by the home network device (200), f) Transferring the usage data to the server (350) and storing the usage data on the server (350) and / or in a database (360) that can be connected to the server, g) Check, by the server (350), the usage data for compliance with the specified usage rule, and h) depending on the result of the review - Issuing a notification (620, 630, 640, 650) to the user via a user interface (130) of the mobile telecommunications terminal (100) and / or - Adjusting the stored share parameters by the server's share module (350) and repeating step c).
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Description

[0001] The invention relates generally to communication with a mobile telecommunications terminal, and in particular to a method and a system for the guided use of a mobile telecommunications terminal.

[0002] From around the age of eight, a smartphone is now part of a child's everyday life, making it difficult for parents to control their media consumption. In particular, educating and guiding children about internet use presents a very complex task for parents.

[0003] Solutions for parental control of end devices are known, particularly those that impose time and content restrictions on specific devices. Popular family sharing solutions, as well as schedules and content filters, generally rely on the parents' technical and media expertise. However, many parents are unfamiliar with, or unwilling to deal with, the available settings of routers or end devices.

[0004] For example, US 2015 / 0365379 A1 discloses a system and method for intelligently learning a list of allowed IP content on one or more internet-connected devices, wherein during a learning mode web-based operations are monitored and recorded by a router to create a list of allowed IP content and the list is implemented with the help of a parental control filter to allow or block content accordingly, wherein the router and the filter can be controlled and configured by a remote device.

[0005] For example, US 2014 / 0012977 A1 describes a parental control system that activates, deactivates, or limits the amount or type of information on an electronic device depending on whether the child has completed assigned homework, chores, or extracurricular activities in accordance with the terms of an agreement.

[0006] The sheer number of network-enabled devices that communicate with each other in a home network today, such as computers, smartphones, smart TVs, network-enabled printers, network storage devices, active speakers or so-called smart devices, also overwhelms many users of a home network.

[0007] Since the known solutions for parental control are generally based on restrictive approaches, children often feel annoyed and restricted by these solutions, which leads to conflicts between parents and children.

[0008] The invention is based on the objective of showing a way to simplify and / or improve the monitoring of the use of a mobile telecommunications terminal device, especially when used by a child.

[0009] This problem is solved by the features of the independent claims. Advantageous embodiments are the subject of the dependent claims, whereby the specified features and advantages can apply essentially to all independent claims.

[0010] A key idea of ​​the invention is to enable automated control over the use of a mobile telecommunications terminal, in particular over internet consumption with regard to content, times and duration, using adaptive filters and rules, with the invention specifically targeting children who are just beginning to use the internet.

[0011] Control is exercised in particular using a software application running on a backend server of a telecommunications provider, which communicates with a software application running on the mobile telecommunications terminal, wherein the software application running on the telecommunications terminal specifically assumes the role of a trainer, and wherein usage restrictions can be set automatically by remote configuration of the mobile telecommunications terminal and / or by remote configuration of a router in a home network.

[0012] An advantageous aspect of the invention is that the software applications used are self-learning and dynamically adapt permissions and usage in relation to a child's level of digital media literacy. The aim is to enable a child to use a mobile telecommunications device, such as a smartphone, independently, with the child interacting less and less with the software application on the device as they become more independent in using the device and the internet. The software application on the smartphone motivates the child, in particular, to learn to use the device and the internet consciously by monitoring and evaluating the child's usage behavior and providing the child with individually tailored feedback accordingly.

[0013] Learning success is achieved in particular through the use of rewards for compliance with rules and through feedback for non-compliance with rules, whereby the feedback for non-compliance with rules initially consists only of hints or tips, and usage options are only restricted in the case of repeated or prolonged non-compliance with rules.

[0014] The invention relates to the use of a mobile telecommunications terminal device, in particular a smartphone, hereinafter also referred to as terminal device, wherein the terminal device enables access to the internet, for example via Wi-Fi over a home network and / or via a mobile network. A key aspect of the invention is to guide and instruct the user of such a terminal device, in particular a user inexperienced in using such a device, such as a child using such a terminal device for the first time. The terminal device can be, for example, a mobile phone, smartphone, handheld device, tablet, notebook, subnotebook, or a portable output device for displaying electronic media, such as an e-book reader or a pocket television.In principle, any suitable type of mobile telecommunications terminal device can be used, not limited to the examples mentioned.

[0015] A method for the guided use of a mobile telecommunications terminal includes storing a user profile of the user of the mobile telecommunications terminal in a server of a telecommunications provider and determining and storing user-specific release parameters by a release module of the server depending on the stored user profile, wherein the release module is designed in particular as a software application executed on the server or part of a software application.

[0016] The user profile advantageously includes information that allows an algorithm executed by the authorization module to determine user-specific authorization parameters. These parameters define the user's permitted use of the mobile telecommunications device, specifically restricting access to certain functions, for example, through filters and / or schedules. Filters can, for instance, allow or block access to specific websites and / or the execution of specific applications, while schedules define time periods, such as specific times of day, during which usage is permitted.

[0017] In order to set up the usage options and restrictions defined by the release parameters, the server performs a remote configuration of operating parameters of the mobile telecommunications terminal and / or at least one home network device that can be connected to the mobile telecommunications terminal via a home network, depending on the stored release parameters, wherein the home network device is in particular a router designed to control the home network.

[0018] Network-enabled devices in a home network are typically connected to the internet via an internet access router (IIP router), which may be connected to an internet service provider (ISP) via DSL, for example. Most network-enabled devices in a home network today communicate using WLAN (Wireless Local Area Network), which is typically understood to be a local wireless network using a communication standard from the IEEE 802.11 family. To define internet access permissions for the user, it is therefore advantageous to remotely configure the internet access router of a home network based on the stored access control parameters.

[0019] The saved permission parameters define which functions are enabled and / or disabled for using the device. During initial setup, i.e., after the user profile is saved for the first time, the permission parameters are typically determined by the algorithm executed by the permission module, particularly when used by a child, in such a way that usage restrictions are defined based on pedagogical expertise and depending on the saved user profile.

[0020] A key aspect of the procedure is to minimize technically enforced restrictions and instead establish usage rules for the end device, which the user adheres to voluntarily. Accordingly, the procedure stipulates that at least one usage rule for the end device must be defined by the user. Usage rules can also be specified by the software application running on the end device or by the server's sharing module, and these must be communicated to the user appropriately via a user interface on the end device, for example, during the initial setup of a user-specific service provided by the software application running on the end device in conjunction with the software application running on the server.In an advantageous embodiment of the process, a usage rule is defined based on the user's consent. Specifically, a request for consent is issued to the user via the device's user interface, and the usage rule is only defined if the user grants consent. The defined usage rules are stored, potentially on the device itself and / or on the server.

[0021] Compliance with at least one defined usage rule is automatically monitored. For this purpose, the procedure involves monitoring the use of the terminal device and collecting usage data from the terminal device and / or the home network device, as well as transferring the usage data to the server and storing it on the server and / or in a database connectable to the server, and checking the usage data by the server for compliance with the defined usage rule.

[0022] Depending on the result of the check, a notification can be issued to the user via a user interface of the terminal device and / or the stored sharing parameters can be adjusted by the server's sharing module and the server can perform a remote reconfiguration of the operating parameters of the terminal device and / or the at least one home network device depending on the adjusted sharing parameters.

[0023] The release parameters define, in particular, the functions of the telecommunications terminal that are enabled and / or disabled for the user. Specifically, temporal and / or functional restrictions can be lifted if usage rules are followed. Conversely, temporal and / or functional restrictions can be imposed if usage rules are not followed.

[0024] Compliance with a usage rule can be verified, in particular, depending on recordable usage data, whereby the usage rule preferably defines parameters for rule-compliant user activities on the telecommunications terminal device for this purpose.

[0025] Preferably, a telecommunications provider, in particular an internet and / or mobile network provider, provides a service that can be booked by a user, for example, when concluding an internet and / or mobile network contract, in order to carry out the described procedure. The software application required to run the service on the end device can advantageously be downloaded by the user to the end device, for example, directly from the provider or via a digital distribution platform, i.e., an app store, and installed on the end device. Alternatively, the required software application can be pre-installed on the end device.

[0026] Particularly when using the service for the first time or when starting the software application on the end device for the first time, the user is preferably prompted to enter user data for the creation of the user profile on the end device. Accordingly, the procedure advantageously provides that basic data is made available on the server, whereby the basic data includes user data that uniquely identifies the user, as well as user type data from which expected user behavior can be determined, and wherein the basic data is entered by the user via a user interface of the end device and transmitted from the end device to the server, and wherein the user profile is generated by the server based on the basic data.

[0027] As described above, the process involves a server-side sharing module determining and storing user-specific sharing parameters based on the stored user profile, and optionally, adjusting these stored parameters. Preferably, machine learning methods are used to determine and / or adjust the sharing parameters. In particular, the sharing module can employ a statistical model built using training data, which can be continuously refined. The training data is advantageously based on contributions from educational experts and includes, in particular, examples of how to match suitable applications, websites, or schedules to sample user data. The artificial intelligence learns from these examples and can generalize them after completing a training phase.In a preferred embodiment of the method, the determination and / or adjustment of the release parameters can be carried out using artificial intelligence, in particular using a neural network, where a training phase for teaching the neural network can also be advantageously provided.

[0028] The monitoring of compliance with the usage rule(s) is advantageously structured by transmitting usage data, collected at predetermined, particularly cyclical, intervals to the server. This data is then stored on the server and / or in a database connected to the server and checked by the server for compliance with the defined usage rule. Depending on the result of the check, a corresponding action can be taken, such as sending a notification to the user and / or adjusting the stored sharing parameters via the server's sharing module and remotely reconfiguring the operating parameters of the end device and / or a home network device based on the adjusted sharing parameters.

[0029] Remote configuration of the home network device's operating parameters by the server is preferably performed using the TR69 protocol or the RDK-B software platform. Remote configuration of the end device is achieved through communication between the server and the software application running on the end device, with the application primarily serving to guide and instruct the user in the use of the end device.

[0030] To verify compliance with a usage rule based on stored usage data, it may be advantageous to determine a measure of compliance and compare it to at least one predefined threshold. In particular, if the predefined threshold is exceeded, positive feedback is provided to the user via a user interface of the mobile telecommunications device, for example, in the form of a text or audio message or a badge. Furthermore, an existing usage restriction of the mobile telecommunications device can be lifted by adjusting the stored permission parameters. Earned badges can, for example, be stored in the respective user profile.

[0031] Alternatively or in addition to thresholds that trigger positive feedback to the user, thresholds can also be defined that trigger negative feedback. If such a predefined threshold is exceeded, negative feedback is issued to the user via a user interface of the end device, for example in the form of a text or audio message, and / or the use of the end device is restricted by adjusting the stored sharing parameters.

[0032] The user can modify the saved user profile. Automatic modification of the user profile is also conceivable, for example, if the user's age changes over time. In response to a change in the user profile and / or at regular intervals, the server's sharing module can advantageously determine and save the user-specific sharing parameters based on the saved user profile. Consequently, the server can also remotely configure the operating parameters of the end device and / or the home network device, depending on any changed sharing parameters.

[0033] A communication system designed to carry out the described procedure comprises an end device, in particular a mobile telecommunications end device, which can be connected to a home network and on which a user guidance application is executed, a home network device designed to control the home network, in particular a router, which in particular provides internet access for devices connected to the home network, a backend server of a telecommunications provider, designed for remote configuration of the home network device and / or the mobile telecommunications end device, and a database connected to the backend server for storing usage data, whereby the database may also be integrated into the backend server.

[0034] For the sake of simplicity, the procedure is described here specifically for an exemplary user of a terminal device. However, it is readily apparent that the procedure can advantageously be carried out in parallel for a large number of users from different households and their terminal devices, whereby the same server of the telecommunications provider is advantageously involved in the procedure in each case, but with different terminal devices, home networks, and home network devices for each user.

[0035] The described features, as well as further features and advantages of the present invention, also become apparent from the exemplary embodiments, which are explained in more detail below with reference to the accompanying drawings. These show Fig. 1 a schematic representation of a preferred embodiment of a communication system that can be used for a method according to the invention, Fig. 2 a schematic representation of an exemplary setup of a home network device involved in a method according to the invention, Fig. 3 a schematic representation of an exemplary structure of a mobile telecommunications terminal device involved in a method according to the invention, Fig. 4 a schematic exemplary representation of a user interface of the terminal device, Fig. 5 schematically a first example of a notification issued to the user of the end device, Fig. 6 schematically a second example of a notification issued to the user of the terminal device, and. Fig. 7 schematically shows a third example of a notification issued to the user of the terminal device.

[0036] Fig. Figure 1 schematically shows an exemplary communication system 10 configured to carry out the described method. The system comprises an end device 100, which in the illustrated embodiment is configured as a smartphone and can be connected to the home network 150, wherein the home network 150 is configured as a WLAN network based on a communication standard of the IEEE 802.11 family. A home network device 200 is provided for controlling the home network 150, which is configured, for example, as a WLAN-enabled DSL router. A tablet 102 and a smart speaker 101 are shown as further exemplary end devices that can be connected to the home network 150.

[0037] The DSL router 200 provides internet access for devices connected to the home network, with the DSL router 200 being connected to an MSAN (Multi-Service Access Node) 320 via a DSL connection 310, which in turn is connected to a backbone network 300 of a telecommunications provider connected to the Internet 400.

[0038] The backbone network 300 includes a backend server 350, configured for remote configuration of the home network device 200 and / or the smartphone 100, and a database 360 ​​connected to the backend server 350 for storing usage data. A user interface application runs on the smartphone 100, which is configured to communicate with a server application running on the backend server.

[0039] In the illustrated embodiment, the smartphone 100 can be connected via a mobile communication connection 510 to a cellular network 500, which is connected to the backbone network 300 and the internet 400. Accordingly, the smartphone 100 is also configured to access the internet via a mobile communication connection. The mobile communication connection 510 can, for example, be based on one of the mobile communication standards GSM, GPRS, UMTS, LTE, or 5G.

[0040] In Fig. Figure 2 is a schematic view of an exemplary embodiment of the Fig. Figure 1 shows a home network device 200, which is configured as an example DSL router. The DSL router 200 provides WLAN access for a variety of WLAN-enabled mobile communication devices, such as the mobile telecommunications terminal 100, by using a WLAN interface 210 with a corresponding transceiver. The DSL router 200 provides broadband internet access via a DSL connection connected to the WAN port 260. Instead of the DSL router 200, a fiber optic router connected via a fiber optic link could also be used, for example. In the embodiment shown, the DSL router 200 is also equipped with several LAN ports 270 for connecting to local devices via Ethernet.The DSL router 200 further comprises a microprocessor 250, a data memory 230 and a program memory 240, wherein executable instructions are stored in the program memory 240 which, when executed by the microprocessor 250, are suitable to execute the steps of a method according to the invention taking place on the home network device 200.

[0041] The structure of the in Fig. 1 of the mobile telecommunications terminal 100 shown is in Fig. 3. Exemplary schematic representation. Referring to Fig. 3 The exemplary terminal device 100 includes a mobile network interface 180 for communication via a mobile network, as well as a WLAN interface 170 for communication with devices in a wireless local area network, for example the one in Fig. 1 depicted home network 150. Furthermore, the mobile terminal 100 comprises a data storage device 150, a program memory 160, and a microprocessor 110 designed as a programmable control unit, which is designed to execute software programs stored in the program memory 160.

[0042] In particular, a software application, or app for short, is stored in the program memory 160 of the mobile device 100, which, when executed by the microprocessor 110, is designed to perform the steps of a method according to the invention that take place on the device 100.

[0043] In the illustrated embodiment, the terminal device 100 further comprises a camera 120, a screen 130, and an input device 140 for user input. The input device 140 can, for example, be in the form of a touchscreen, but of course any other suitable, known input device can also be provided.

[0044] The in Fig. The communication system 10 shown is designed to execute a procedure for the guided use of the mobile telecommunications terminal 100, which is designed as a smartphone and comprises the following steps: a) Storing a user profile of a user of the mobile telecommunications terminal 100 in a server 350 of a telecommunications provider, b) Determining and storing user-specific sharing parameters by a sharing module of server 350 depending on the stored user profile, c) Remote configuration, by the server 350, of operating parameters of the mobile telecommunications terminal 100 and / or at least one home network device 200 connectable to the mobile telecommunications terminal 100 via the home network 150, depending on the stored release parameters, wherein the home network device 200 is in particular a router designed to control the home network 150, d) Establishing a usage rule for the user's use of the mobile telecommunications terminal 100, e) Monitoring the use of the mobile telecommunications terminal 100 and collecting usage data by the mobile telecommunications terminal 100 and / or by the home network device 200, f) Transferring the usage data to server 350 and storing the usage data in server 350 and / or in a database 360 ​​that can be connected to the server, g) Check, by server 350, the usage data for compliance with the established usage rule, and h) depending on the result of the review - Issuing a notification to the user via a user interface 130 of the mobile telecommunications terminal 100 and / or - Adjusting the saved share parameters using the server 350 share module and repeating step c).

[0045] Notifications 620, 630, 640 and 650, which are displayed as examples on screen 130 of smartphone 100, are in the Fig. 4, Fig. 5, Fig. 6 and Fig. Figure 7 is shown. The notifications are displayed on screen 130 by the application running on the smartphone 100.

[0046] The in Fig. Notification 620, as shown, informs the user of a predefined usage rule stipulating that the device must be switched off daily from a specific time, for example, at 9:00 PM. The user is also informed that compliance with this rule will earn them the badge shown, 610. Furthermore, the user is notified of the option to define additional usage rules or agreements. A button, 625, is provided for this purpose; clicking it will launch a dialog box allowing users to define further usage rules.

[0047] If the check carried out in step g) determines that the rule has been complied with, the user receives the promised badge, which is communicated to the user by the Fig. Notification 630, as shown in section 5, will be communicated. Depending on the usage rules, it may be stipulated that the badge is only awarded upon exceeding a predetermined level of compliance with the usage rules, for example, if the device has been switched off at the specified time on a specified number of days. Acquired badges can be advantageously stored in the device's memory, allowing the user to view them via the application running on the device. Alternatively or additionally, the badges can be stored in the user profile on the server.

[0048] If the check carried out in step g) reveals that a usage rule has not been complied with, the user will receive, for example, the notification in Fig. The notification shown in Figure 6 is 640. In this example, a predefined usage rule is set, which stipulates that the device should no longer be used after a specified time. In addition to notification 640, the following is also displayed, for example: Fig. 7. Notification 650 is displayed, which asks the user to define a usage rule that requires the user's consent.

[0049] The process can advantageously utilize machine learning or artificial intelligence for management and configuration. In particular, the Server 350 includes a release module that determines user-specific release parameters from the respective user profile using a machine learning algorithm or artificial intelligence, for example, in the form of a neural network.

[0050] The procedure advantageously includes a dialogue between the application running on the device and the user, i.e., in particular the child, to establish agreements regarding the use of the device. Based on these agreements, corresponding usage rules are defined and stored. Rewards such as badges, stars, or similar are preferably provided for compliance with the usage rules, thus motivating the user to adhere to them. Various sanctions can be provided for non-compliance with the usage rules, with the sanctions being tiered according to the degree of non-compliance. Initially, the user might be shown hints or tips as sanctions.Another sanction, for example if the user is a child, could involve informing the parents, perhaps via a notification sent to a designated parental device from the user's device or the provider's server. Sanctions, particularly in response to a high degree of non-compliance with usage rules, may include functionally and / or temporally restricting or completely disabling the device's use. This is typically achieved by adjusting the sharing parameters and remotely configuring the device via the provider's server.

[0051] Since the described service is intended primarily for children as users, it is advantageous to use child-friendly language and symbols for the software application installed on the end device.

[0052] The described method advantageously achieves context-dependent control of device usage, implemented primarily through intelligent filters and rules based on the user's age and knowledge profile, typically that of a child. As described above, permission parameters are determined and stored for this purpose, and a provider's server uses these parameters to remotely configure operating parameters. This allows filters to be set up, for example, regarding communication, digital personality, content, messaging services, social networks, or websites. Furthermore, rules and / or usage times can be established regarding access to games, entertainment, and educational content, and the ratio of online to offline time can be defined.Access to entertainment can, for example, also include access to other devices connected to the home network, such as the smart speaker 101. It is also conceivable that access to such other devices connected to the home network is controlled via the home network device 200, which controls the home network 150. This can also occur without the direct involvement of the user's end device 100, for example, if the smart speaker 101 is equipped for voice control.

[0053] There are well-known solutions for parental control, such as setting content and time rules in a router, as well as for accessing devices and / or applications. It is advantageous to integrate such existing solutions or applications into the process, with access to them being provided, for example, via a suitably adapted router or through automatic login to the respective third-party service using a login manager.

[0054] The procedure can advantageously provide for access to the saved user profile, saved sharing parameters, defined usage rules, and / or saved usage data via another device, particularly that of a parent of the user, for example, in the form of reports or via a graphical user interface such as a dashboard. It can also provide for a parent to be granted administrative rights, for example, to adjust sharing parameters or define usage rules. In this way, parents gain transparency regarding the needs and can intervene if necessary.

[0055] The method can advantageously utilize well-known technologies from the fields of machine learning, data lakes, vCPE (Virtual Customer Premises Equipment), multi-device management, and certified solutions such as PG classification. Known machine learning methods can, for example, be used to calculate metrics that can cause the application running on the end device to send a specific message to the child. Data lake technologies relate in particular to methods for combining, aggregating, and adapting usage data. A vCPE configured as a router is also referred to as a smart router, with such a router being specifically designed for remote configuration as provided for in the invention. Multi-device management advantageously enables authentication at different contact points and the use of identical profiles on different devices.This allows the process to advantageously include multiple user devices instead of just one, each configured in the same way according to the stored sharing parameters. The remote configuration of the home network device also takes the user's multiple devices into account. For example, the user can use both smartphone 100 and tablet 102. For multi-device management, a programming interface on the end device, in particular a REST API (Representational State Transfer - Application Programming Interface), can be advantageously used.

[0056] The following example illustrates the process for installing and using the application on the end device; such a process for using software is also known as a user journey. The example shows how the process is planned and which components interact with each other.

[0057] The user, typically a child, receives a mobile telecommunications device, in particular a smartphone, for example the device 100, with a SIM card from a telecommunications provider. When booking a usage plan, it is possible to book a service according to the invention as an included service or as an additional option, for example as a bundle within the booked plan.

[0058] When the device is switched on, ideally by the child themselves, basic data about the child, such as age, usage experience, media consumption, interests, hobbies, school situation, etc., is collected. This basic data is fed into a database and added to the child's user profile. In this way, an initial user profile of the child is stored on the telecommunications provider's backend server or in a database connected to the backend server.

[0059] Saving the child's initial user profile triggers remote configuration of the home router 200, to which the device 100 is wirelessly connected, primarily via Wi-Fi. This configuration allows for settings such as website content filtering and offline time limits. After setting up the device 100, the child receives feedback from the service in the form of a chatbot assistant provided by the application running on the device 100. The assistant introduces itself and informs the child about the basic settings configured by the service. During an introductory process, the assistant demonstrates how the service works, including the rules, features, and how to use them. The assistant explains the individual schedule and reward system, such as receiving a reward for adhering to the schedule.The reward system is automatically generated by the backend, based on the collected profile data. The rules are formulated and communicated with the help of an assistant as part of a dialogue with the user, typically the child. Technically, however, the rules, such as screen time limits, are not initially implemented. The logic behind this is to give the child autonomy in using their smartphone. Restrictions are announced and explained. This didactic approach aims to help the child learn and understand what kind of smartphone use is appropriate for their age and experience. Rewards are given for adhering to rules and agreements. These rewards can take various forms, such as granting more usage freedom or through appropriate gamification.through the use of game-like elements such as badges or awards. In addition to rewards, restrictions can also be imposed if agreements are not adhered to.

[0060] Every child develops over time. It is therefore advantageous that the settings and usage options of the device are dynamically adapted accordingly, in order to ensure age-appropriate internet and media use and to guarantee adaptation to the device's application area for different purposes such as school, personal interests, etc.

[0061] Adaptive and / or intelligent system control occurs in the background by adjusting rules and filters in the backend. These adjustments are communicated to the service as part of the interaction between the service and the child application.

[0062] Unlike current solutions, with the solution according to the invention, parents no longer have to make these adjustments manually; instead, the described service automatically takes over the control.

Claims

[1] Method for the guided use of a mobile telecommunications terminal (100), comprising the following steps: a) storing a user profile of a user of a mobile telecommunications terminal (100) in a server (350) of a telecommunications provider, b) determining and storing user-specific release parameters by a release module of the server (350) depending on the stored user profile, c) remote configuration, by the server (350), of operating parameters of the mobile telecommunications terminal (100) and / or of at least one home network device (200) connectable to the mobile telecommunications terminal (100) via a home network (150) depending on the stored release parameters, wherein the home network device (200) is in particular a router designed to control the home network (150), d) establishing a usage rule for the use of the mobile telecommunications terminal (100) by the user, e) monitoring the use of the mobile telecommunications terminal (100) and collecting usage data by the mobile telecommunications terminal (100) and / or by the home network device (200), f) transmitting the usage data to the server (350) and storing the usage data in the server (350) and / or in a database (360) connectable to the server, g) checking, by the server (350), the usage data for compliance with the specified usage rule, and h) depending on the outcome of the review - issuing a notification (620, 630, 640, 650) to the user via a user interface (130) of the mobile telecommunications terminal (100) and / or - adjusting the stored release parameters by the server's release module (350) and repeating step c). [2] The method according to claim 1, wherein step a) comprises the following steps: - Providing basic data in the server (350), wherein the basic data comprises user data which uniquely identify the user, as well as user type data from which an expected user behavior of the user can be determined, and wherein the basic data is entered in particular by the user via a user interface (130, 140) of the telecommunications terminal (100) and transmitted from the telecommunications terminal (100) to the server (350) - Generation of the user profile by the server (350) depending on the basic data. [3] Method according to one of claims 1 or 2, wherein the determination of the release parameters in step b) and / or the adaptation of the stored release parameters in step h) is carried out using artificial intelligence, in particular using a neural network. [4] Method according to one of the preceding claims, wherein in step d) the usage rule is determined as a function of consent by the user of the mobile telecommunications terminal (100), wherein in particular a request (650) for consent is issued to the user via a user interface of the mobile telecommunications terminal (100). [5] Method according to one of the preceding claims, wherein the remote configuration of operating parameters of the home network device (200) is carried out by the server (350) using the TR69 protocol or using the RDK-B software platform, and wherein the remote configuration of the mobile telecommunications terminal (100) is carried out by communication between the server (350) and a user guidance application executed on the mobile telecommunications terminal (100). [6] Method according to one of the preceding claims, wherein steps f) and g) are repeated at predetermined, in particular cyclical, time intervals. [7] Method according to one of the preceding claims, wherein for checking in step g) a measure of compliance with the usage rule is determined and compared with at least one predetermined limit value, and wherein in particular when the predetermined limit value is exceeded, a positive feedback (630) is output to the user via a user interface (130) of the mobile telecommunications terminal (100), in the form of a text or audio message or in the form of a badge, and / or by adapting the stored release parameters, a lifting of an existing usage restriction of the mobile telecommunications terminal (100) is effected. [8] Method according to one of the preceding claims, wherein for checking in step g) a measure for the violation of the usage rule is determined and compared with at least one predetermined limit value, and wherein in particular when the predetermined limit value is exceeded, a negative feedback (640) is output to the user via a user interface (130) of the mobile telecommunications terminal (100), in the form of a text or audio message, and / or a restriction on the use of the mobile telecommunications terminal (100) is effected by adapting the stored release parameters. [9] Method according to one of the preceding claims, wherein steps b) and c) are repeated in response to a change in the user profile and / or at cyclical intervals, in particular in the event of a change in the age of the user of the mobile telecommunications terminal (100). [10] Communication system (10) designed to carry out a method according to one of claims 1 to 9, comprising - a mobile telecommunications terminal (100) which can be connected to a home network (150) and on which a user guidance application is executed, - a home network device (200) designed to control the home network (150), in particular designed as a router, which in particular provides Internet access for devices (100, 101, 102) connected to the home network, - a backend server (350) of a telecommunications provider, designed for remote configuration of the home network device (200) and / or the mobile telecommunications terminal (100), - a database (360) connected to the backend server (350) for storing usage data.

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