Reverse information display method, device, system and storage medium

Abstract

The present invention provides a reverse information display method, device, system and storage medium, the method comprising: receiving a query request sent by a client, the query request containing order identification information; obtaining integrated reverse information corresponding to the order identification information according to the query request; sending the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface. The present invention can directly query all reverse information corresponding to an order, avoid multiple calls to a business portal, improve information query efficiency, and simplify operation.

Description

Technical Field

[0001] The present invention relates to the field of computer network technology, and in particular to a reverse information display method, device, system and storage medium. Background Art

[0002] With the popularization of Internet technology, the amount of data that e-commerce needs to manage and maintain is increasing.

[0003] Currently, when merchants use e-commerce systems, if they want to view the reverse information of an order, they can only view it from the entrance of each reverse business.

[0004] However, when reverse information has multiple scenarios, merchants need to cross multiple reverse business entrances to query information, causing merchants to perform multiple repeated operations and low query efficiency. Summary of the invention

[0005] The present invention provides a reverse information display method, device, system and storage medium, which can directly check all reverse information corresponding to an order, avoid multiple calls of a business entrance, improve information checking efficiency, and simplify operation.

[0006] In a first aspect, an embodiment of the present invention provides a reverse information display method, including:

[0007] Receive a query request sent by a client, wherein the query request includes order identification information;

[0008] According to the query request, obtaining the integrated reverse information corresponding to the order identification information;

[0009] The integrated reverse information is sent to the client, so that the client displays the integrated reverse information on a display interface.

[0010] In a possible design, before receiving the query request sent by the client, it also includes:

[0011] Obtain reverse information from the business generation system through the remote service call interface;

[0012] All reverse information belonging to the same order is integrated to obtain integrated reverse information.

[0013] In a possible design, the reverse information belonging to the same order is integrated to obtain integrated reverse information, including:

[0014] The reverse information is classified and integrated according to the business category of the reverse information to obtain integrated reverse information.

[0015] In a possible design, the reverse information refers to the business generated after the order is completed, including: refund business, after-sales business, compensation business, price difference compensation business, and transaction dispute business.

[0016] In a possible design, the integrated reverse information refers to data that can be recognized by the browser http interface.

[0017] In a possible design, before sending the integrated reverse information to the client, the method further includes:

[0018] The display order of the integrated reverse information is adjusted according to a preset priority order; wherein the preset priority order is a user-defined order, or a time order in which the reverse information is generated.

[0019] In a second aspect, an embodiment of the present invention provides a reverse information display method, including:

[0020] Sending a query request to a business center, wherein the query request includes order identification information; so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request;

[0021] Receiving the integrated reverse information sent by the business center;

[0022] The integrated reverse information is displayed.

[0023] In a possible design, before sending the query request to the business center, the following is also included:

[0024] A reverse information display plug-in is loaded, wherein the reverse information display plug-in is used to display the integrated reverse information in a pop-up window.

[0025] In a possible design, the reverse information display plug-in is compiled using JS code.

[0026] In a third aspect, an embodiment of the present invention provides a reverse information display device, including:

[0027] A receiving module, used to receive a query request sent by a client, wherein the query request includes order identification information;

[0028] An acquisition module, configured to acquire, according to the query request, the integrated reverse information corresponding to the order identification information;

[0029] The sending module is used to send the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface.

[0030] In a possible design, it further includes: an integration module for:

[0031] Obtain reverse information from the business generation system through the remote service call interface;

[0032] All reverse information belonging to the same order is integrated to obtain integrated reverse information.

[0033] In a possible design, the reverse information belonging to the same order is integrated to obtain integrated reverse information, including:

[0034] The reverse information is classified and integrated according to the business category of the reverse information to obtain integrated reverse information.

[0035] In a possible design, the reverse information refers to the business generated after the order is completed, including: refund business, after-sales business, compensation business, price difference compensation business, and transaction dispute business.

[0036] In a possible design, the integrated reverse information refers to data that can be recognized by the browser http interface.

[0037] In a possible design, the device further includes an adjustment module, configured to:

[0038] The display order of the integrated reverse information is adjusted according to a preset priority order; wherein the preset priority order is a user-defined order, or a time order in which the reverse information is generated.

[0039] In a fourth aspect, an embodiment of the present invention provides a client, including:

[0040] A sending module, used to send a query request to a business center, wherein the query request includes order identification information; so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request;

[0041] A receiving module, used for receiving the integrated reverse information sent by the business center;

[0042] The display module is used to display the integrated reverse information.

[0043] In a possible design, the system further includes: a loading module, configured to:

[0044] A reverse information display plug-in is loaded, wherein the reverse information display plug-in is used to display the integrated reverse information in a pop-up window.

[0045] In a possible design, the reverse information display plug-in is compiled using JS code.

[0046] In a fifth aspect, an embodiment of the present invention provides a reverse information display system, comprising: a memory and a processor, wherein the memory stores executable instructions of the processor; wherein the processor is configured to execute the reverse information display method described in any one of the first aspects by executing the executable instructions.

[0047] In a sixth aspect, an embodiment of the present invention provides a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the reverse information display method described in any one of the first aspects.

[0048] In the seventh aspect, an embodiment of the present invention provides a program product, comprising: a computer program, the computer program is stored in a readable storage medium, at least one processor of a server can read the computer program from the readable storage medium, and the at least one processor executes the computer program so that the server executes any reverse information display method described in the first aspect.

[0049] The present invention provides a reverse information display method, device, system and storage medium, which receive a query request sent by a client, wherein the query request contains order identification information; obtain the integrated reverse information corresponding to the order identification information according to the query request; send the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface. The present invention can directly query all reverse information corresponding to an order, avoid multiple calls to a business portal, improve information query efficiency, and simplify operation. BRIEF DESCRIPTION OF THE DRAWINGS

[0050] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative labor.

[0051] Figure 1 This is a schematic diagram of the principle of an application scenario of the present invention;

[0052] Figure 2 A flowchart of a reverse information display method provided in Embodiment 1 of the present invention;

[0053] Figure 3 A flowchart of a reverse information display method provided in Embodiment 2 of the present invention;

[0054] Figure 4 A display effect diagram of the client provided by an embodiment of the present invention;

[0055] Figure 5 A flowchart of a reverse information display method provided in Embodiment 3 of the present invention;

[0056] Figure 6 A schematic diagram of the structure of a reverse information display device provided in Embodiment 4 of the present invention;

[0057] Figure 7 A schematic diagram of the structure of a client provided in Embodiment 5 of the present invention;

[0058] Figure 8 This is a structural diagram of the reverse information display system provided in Example 6 of the present invention.

[0059] The above drawings show clear embodiments of the present disclosure, which will be described in more detail below. These drawings and text descriptions are not intended to limit the scope of the present disclosure in any way, but to illustrate the concepts of the present disclosure to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0060] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0061] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein, for example. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0062] In order to facilitate the understanding of the technical solution, the professional terms appearing in the present invention are explained.

[0063] 1) JS: The abbreviation of JavaScript. JavaScript is a literal scripting language. It is a dynamically typed, weakly typed, prototype-based language with built-in support for types. Its interpreter is called the JavaScript engine, which is part of the browser and is widely used as a client-side scripting language. It was first used on HTML (an application under the standard universal markup language) web pages to add dynamic functions to HTML web pages.

[0064] 2) Reverse information: After users purchase goods on e-commerce websites, such as returns, disputes, claims, etc.

[0065] 3) http: HyperText Transfer Protocol (HTTP) is an application layer protocol for distributed, collaborative, and hypermedia information systems. HTTP is the basis of data communication on the World Wide Web. HTTP was originally designed to provide a method for publishing and receiving HTML pages. Resources requested via HTTP or HTTPS are identified by Uniform Resource Identifiers (URIs).

[0066] 4) VUE: Vue.js is a popular JavaScript front-end framework that aims to better organize and simplify web development. Vue focuses on the view layer in the MVC model. At the same time, it can also easily obtain data updates and implement the interaction between the view and the model through specific methods within the component.

[0067] 5) webpack: Webpack is an open source front-end packaging tool. Webpack provides a modular development method that is lacking in front-end development. It treats various static resources as modules and generates optimized code from them. Webpack can set various functions from the terminal or by changing webpack.config.js. Node.js must be installed before using Webpack. One of the features of Webpack is the use of loaders to convert resources into modules. Developers can customize the order and format of loaders to meet the needs of the project.

[0068] The technical solution of the present invention is described in detail with specific embodiments below. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments.

[0069] With the popularization of Internet technology, the amount of data that e-commerce needs to manage and maintain is also increasing. At present, when merchants use e-commerce systems, if they want to view the reverse information of an order, they can only view it from the entrance of each reverse business. However, when reverse information has multiple scenarios, merchants need to cross multiple reverse business entrances to query information, causing merchants to perform multiple repeated operations and low query efficiency.

[0070] In response to the above technical problems, the present invention provides a reverse information display method, device, system and storage medium, which can directly check all reverse information corresponding to an order, avoid multiple calls to the business portal, improve information retrieval efficiency, and simplify operation. Figure 1 It is a schematic diagram of the principle of an application scenario of the present invention, such as Figure 1 As shown, the client can be a terminal loaded with ERP software, such as a computer, a tablet computer, a mobile phone, etc., and a reverse information display plug-in is loaded on the client. The reverse information display plug-in is used to display the integrated reverse information in the form of a pop-up window. Among them, the reverse information display plug-in is compiled with JS code. When the user needs to query the reverse business information, the user operates on the client and sends a query request containing the order identification information to the business center. The business center obtains the integrated reverse information corresponding to the order identification information according to the query request. Finally, the client receives the integrated reverse information sent by the business center. The integrated reverse information is data that can be recognized by the browser http interface and can be easily displayed on the client browser. The client can adopt the VUE framework, which is more popular in the current front-end framework, and adopt a modular development method to facilitate the introduction of multiple modules and facilitate subsequent expansion. When a new document type is added to the order reverse process, it is only necessary to develop a new document module. And the VUE framework has the characteristics of two-way data binding and partial page refresh. For applications that introduce this plug-in, the integration and display of order reverse information through this solution greatly speeds up access and improves user experience. Even if a lot of data is integrated, the client can quickly display more complex content. The main functions of the business center include: business access module, information collection module, logic control module, and data analysis module. The business access module is used to record and display the information of each party involved. The information collection module is used to connect all reverse information that needs to be displayed. Whenever a new reverse business is generated, it can directly intervene and integrate. When the client uses this function, the information collection module traverses the reverse information by order number and summarizes all the query results together for use by the logic control module. The logic control module is used to control the display order of reverse information. The data analysis module is used to count and display the system usage of each client.

[0071] By applying the above method, all reverse information corresponding to the order can be directly queried, avoiding multiple calls to the business portal, improving information retrieval efficiency, and simplifying operation.

[0072] The following specific embodiments are used to describe in detail the technical solutions of the present invention and how the technical solutions of the present application solve the above-mentioned technical problems. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present invention will be described below in conjunction with the accompanying drawings.

[0073] Figure 2 This is a flowchart of a reverse information display method provided in Embodiment 1 of the present invention, such as Figure 2 As shown, the method in this embodiment may include:

[0074] S101: Receive a query request sent by a client.

[0075] In this embodiment, the business center accepts the query request sent by the client. The query request contains order identification information. The business center can be an intermediate system connected to the business information generation system, which is used to capture all reverse business information and then integrate it. The client refers to a terminal loaded with ERP software, such as a computer, tablet computer, mobile phone, etc.

[0076] Optionally, before receiving the query request sent by the client, it also includes: obtaining reverse information from the business generation system through the remote service call interface; integrating all reverse information belonging to the same order to obtain integrated reverse information. Optionally, the reverse information can be classified and integrated according to the business category of the reverse information to obtain integrated reverse information. Among them, reverse information refers to the business generated after the order is completed, and the business includes: refund business, after-sales business, compensation business, price difference compensation business, and transaction dispute business.

[0077] Specifically, the e-commerce ERP backend usually includes the following modules: store management, order management, refund management, marketing tools (scenario marketing, user marketing, etc.), etc. The order process involved is divided into forward order process and reverse order process. The forward order process refers to the actions that the merchant can perform on the order before the order is completed. The reverse order process refers to the actions that the merchant can perform on the documents such as refund, after-sales, compensation, price difference compensation, transaction disputes, etc. generated around the order after the order is completed. The amount used for refunds in the reverse order process comes from the order amount included in the forward process of the order, and the total reverse refund amount cannot be greater than the forward order amount. At present, when merchants are operating the reverse process of orders, the information between each document is independent. Although the system verifies whether the refund amount exceeds the total order amount when refunding, it is not visible to merchants before the operation. Currently, multiple modules need to be opened to manually check the total refund amount. With this solution, merchants only need to open the order reverse information plug-in, and all reverse process refund information involving the current order can be fully presented at one time. The order reverse process generates multiple documents in multiple links, including refunds, after-sales, compensation, price difference compensation, transaction disputes, etc. The data flow information of multiple documents is independent of multiple systems. The business center needs to provide a remote service call interface service through the original system, and integrate all the reverse information belonging to the same order in multiple systems in the middle layer to obtain the integrated reverse information. The thread pool technology is used here to ensure the efficiency of obtaining data flow information. With the development of the business, for the reverse order process data flow information that needs to be newly connected, there is no need to provide remote service call interfaces for other systems that want to be displayed. It is only necessary to provide remote service call interface services to the middle layer, and the middle layer will be uniformly packaged and output to the outside.

[0078] S102: According to the query request, obtain the integrated reverse information corresponding to the order identification information.

[0079] In this embodiment, the business center obtains the integrated reverse information corresponding to the order identification information according to the query request, wherein the integrated reverse information refers to the data that can be recognized by the browser http interface.

[0080] Specifically, after the business center obtains all the information that needs to be displayed in the middle layer, the middle layer application will combine all the information and output a unified information format. Here, the amounts of all reverse processes can also be summarized to facilitate the client to display, so that the merchant can have an intuitive feeling of the refund amount of the order before the refund operation. Since the data needs to be displayed on the browser in the end, after all the information is packaged, all the information is output in the middle layer as an http interface that can be recognized by the browser to complete the conversion from model to view.

[0081] S103: Send the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface.

[0082] In this embodiment, the business center sends the integrated reverse information to the client, which displays it on the display interface. The user can also operate the integrated reverse information through the client.

[0083] Optionally, before sending the integrated reverse information to the client, the integrated reverse information is further included: adjusting the display order of the integrated reverse information. For example, the reverse information is sorted from recent to far according to the operation time sequence, so that the user can view the latest reverse information. The reverse information can also be displayed by category according to the business tag.

[0084] In this embodiment, by receiving a query request sent by a client, the query request includes order identification information; according to the query request, the integrated reverse information corresponding to the order identification information is obtained; the integrated reverse information is sent to the client, so that the client displays the integrated reverse information on the display interface. The present invention can directly query all reverse information corresponding to the order, avoid multiple calls to the business portal, improve information query efficiency, and simplify operation.

[0085] Figure 3 This is a flowchart of a reverse information display method provided in Embodiment 2 of the present invention, such as Figure 3 As shown, the method in this embodiment may include:

[0086] S201. Send a query request to a business center.

[0087] In this embodiment, the client sends a query request containing order identification information to the business center, so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request. The client can be a terminal loaded with ERP software, such as a computer, tablet computer, mobile phone, etc.

[0088] Optionally, before sending the query request to the business center, the method further includes: loading a reverse information display plug-in, the reverse information display plug-in is used to display the integrated reverse information in a pop-up window. The reverse information display plug-in is compiled using JS code.

[0089] Specifically, in order to minimize the intrusion to the client system, the front-end application encapsulates the js code that can be easily accessed. The client only needs two steps to access the plug-in function, and all the current reverse order information is displayed in the form of a pop-up window. The original client page does not need to be modified to achieve the purpose of access. First, quote two js codes <script src＝"…vue.js">< / script> and <script src＝"…sticky-note.min.js">< / script>, where the first section is the js code of the vue framework, and the second section is the js code encapsulated by the front-end application in this solution; secondly, when the plug-in is needed, calling the display method of the plug-in will pop up all the order reverse information in the form of a pop-up box. Therefore, it is compatible with most browsers. When the new order reverse process is connected, the plug-in provider only needs to add the corresponding content. For the client, no code needs to be changed, which can achieve the effect of imperceptible and silent upgrade.

[0090] S202: Receive the integrated reverse information sent by the business center.

[0091] In this embodiment, the client receives the integrated reverse information sent by the business center. The integrated reverse information is data that can be recognized by the browser http interface and can be easily displayed on the client.

[0092] S203: Display the integrated reverse information.

[0093] In this embodiment, Figure 4 The display effect diagram of the client provided by the embodiment of the present invention is as follows: Figure 4 As shown, in the order information list, click the icon corresponding to the number "1" in the figure to display all the reverse information of the order in a new pop-up box.

[0094] Specifically, the client receives the integrated reverse information sent by the business center in the form of an http interface, and integrates the original data into html code that can be recognized by the browser, completing the conversion from the original data to the page display layer. The client can use the VUE framework, which is more popular in the current front-end framework, and adopt a modular development method to facilitate the introduction of multiple modules and subsequent expansion. When a new document type is added to the order reverse process, it is only necessary to develop a new document module. In addition, the VUE framework has the characteristics of two-way data binding and partial page refresh. For applications that introduce this plug-in, the integration and display of order reverse information through this solution greatly speeds up the access speed and improves the user experience. Even if a lot of data is integrated, for the client, it can quickly display more complex content. The client of this solution also uses the webpack static module packager to package, output a complete browser-recognizable plug-in, integrate and display the complete order reverse process information, and ensure the compatibility of various browsers and various front-end frameworks.

[0095] In this embodiment, a query request is sent to the business center, and the query request includes order identification information; so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request; receives the integrated reverse information sent by the business center; and displays the integrated reverse information. The present invention can directly query all reverse information corresponding to the order, avoid multiple calls to the business portal, improve information query efficiency, and simplify operation.

[0096] Figure 5 This is a flowchart of a reverse information display method provided in Embodiment 3 of the present invention, such as Figure 5 As shown, the method in this embodiment may include:

[0097] S301. Send a query request to a business center.

[0098] S302: Receive a query request sent by a client.

[0099] S303: According to the query request, obtain the integrated reverse information corresponding to the order identification information.

[0100] S304: Send the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface.

[0101] In this embodiment, the specific implementation process and technical principles of steps S302 to S304 are shown in Figure 2 The relevant descriptions of steps S101 to S103 in the method shown are not repeated here.

[0102] S305: Receive the integrated reverse information sent by the business center.

[0103] S306: Display the integrated reverse information.

[0104] In this embodiment, the specific implementation process and technical principles of step S301, step S305 to step S306 can be found in Figure 2 The relevant descriptions in steps S201 to S203 in the method shown are not repeated here.

[0105] In this embodiment, by receiving a query request sent by a client, the query request includes order identification information; according to the query request, the integrated reverse information corresponding to the order identification information is obtained; the integrated reverse information is sent to the client, so that the client displays the integrated reverse information on the display interface. The present invention can directly query all reverse information corresponding to the order, avoid multiple calls to the business portal, improve information query efficiency, and simplify operation.

[0106] Figure 6 This is a schematic diagram of the structure of the reverse information display device provided in the fourth embodiment of the present invention, such as Figure 6 As shown, the reverse information display device of this embodiment may include:

[0107] The receiving module 31 is used to receive a query request sent by a client, wherein the query request includes order identification information;

[0108] An acquisition module 32, used to acquire the integrated reverse information corresponding to the order identification information according to the query request;

[0109] The sending module 33 is used to send the integrated reverse information to the client, so that the client displays the integrated reverse information on the display interface.

[0110] In a possible design, it further includes: an integration module 34, which is used to:

[0111] Obtain reverse information from the business generation system through the remote service call interface;

[0112] All reverse information belonging to the same order is integrated to obtain integrated reverse information.

[0113] In one possible design, reverse information refers to the business generated after the order is completed, including: refund business, after-sales business, compensation business, price difference compensation business, and transaction dispute business.

[0114] In a possible design, the integrated reverse information refers to data that can be recognized by the browser http interface.

[0115] In a possible design, the device further includes an adjustment module 35, which is used to:

[0116] Adjust the display order of integrated reverse information.

[0117] The reverse information display device of this embodiment can perform Figure 2 For the technical solution in the method shown, its specific implementation process and technical principles can be found in Figure 2 The relevant descriptions in the method shown will not be repeated here.

[0118] Figure 7 A schematic diagram of the structure of the client provided in Embodiment 5 of the present invention is shown in FIG. Figure 7 As shown, the client of this embodiment may include:

[0119] The sending module 41 is used to send a query request to the business center, wherein the query request includes order identification information; so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request;

[0120] A receiving module 42, used for receiving the integrated reverse information sent by the business center;

[0121] The display module 43 is used to display the integrated reverse information.

[0122] In a possible design, the system further includes a loading module 44, which is used to:

[0123] Load the reverse information display plug-in, which is used to display the integrated reverse information in a pop-up window.

[0124] In a possible design, the reverse information display plug-in is compiled using JS code.

[0125] The client of this embodiment can execute Figure 3 For the technical solution in the method shown, its specific implementation process and technical principles can be found in Figure 3 The relevant descriptions in the method shown will not be repeated here.

[0126] In this embodiment, a query request is sent to the business center, and the query request includes order identification information; so that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request; receives the integrated reverse information sent by the business center; and displays the integrated reverse information. The present invention can directly query all reverse information corresponding to the order, avoid multiple calls to the business portal, improve information query efficiency, and simplify operation.

[0127] Figure 8 This is a schematic diagram of the structure of the reverse information display system provided in Embodiment 6 of the present invention. Figure 8 As shown, the reverse information display system 50 of this embodiment may include: a processor 51 and a memory 52.

[0128] The memory 52 is used to store programs. The memory 52 may include volatile memory, such as random-access memory (RAM), such as static random-access memory (SRAM), double data rate synchronous dynamic random access memory (DDR SDRAM), etc. The memory may also include non-volatile memory, such as flash memory. The memory 52 is used to store computer programs (such as applications, functional modules, etc. that implement the above method), computer instructions, etc. The above computer programs, computer instructions, etc. may be partitioned and stored in one or more memories 52. And the above computer programs, computer instructions, data, etc. may be called by the processor 51.

[0129] The above-mentioned computer programs, computer instructions, etc. may be stored in partitions in one or more memories 52. And the above-mentioned computer programs, computer instructions, data, etc. may be called by the processor 51.

[0130] The processor 51 is used to execute the computer program stored in the memory 52 to implement the various steps in the method involved in the above embodiment.

[0131] For details, please refer to the relevant description in the previous method embodiment.

[0132] The processor 51 and the memory 52 may be independent structures or integrated structures. When the processor 51 and the memory 52 are independent structures, the memory 52 and the processor 51 may be coupled and connected via a bus 53 .

[0133] The reverse information display system of this embodiment can be executed Figure 2 For the technical solution in the method shown, its specific implementation process and technical principles can be found in Figure 2 The relevant descriptions in the method shown will not be repeated here.

[0134] In addition, an embodiment of the present application also provides a computer-readable storage medium, in which computer-executable instructions are stored. When at least one processor of the user device executes the computer-executable instructions, the user device executes the above-mentioned various possible methods.

[0135] Among them, computer-readable media include computer storage media and communication media, wherein the communication media include any media that facilitates the transmission of computer programs from one place to another. The storage medium can be any available medium that can be accessed by a general or special-purpose computer. An exemplary storage medium is coupled to the processor so that the processor can read information from the storage medium and write information to the storage medium. Of course, the storage medium can also be an integral part of the processor. The processor and the storage medium can be located in an ASIC. In addition, the ASIC can be located in a user device. Of course, the processor and the storage medium can also be present in a communication device as discrete components.

[0136] The present application also provides a program product, which includes a computer program. The computer program is stored in a readable storage medium. At least one processor of the server can read the computer program from the readable storage medium. At least one processor executes the computer program so that the server implements any method of the above-mentioned embodiments of the present invention.

[0137] Those skilled in the art can understand that all or part of the steps of implementing the above-mentioned method embodiments can be completed by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, the steps of the above-mentioned method embodiments are executed; and the aforementioned storage medium includes: ROM, RAM, disk or optical disk and other media that can store program codes.

[0138] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. A reverse information display method, characterized in that: include: Obtain reverse information from the business generation system through the remote service call interface; In the middle layer, thread pool technology is used to integrate all reverse information belonging to the same order in multiple systems to obtain integrated reverse information; Receive a query request sent by a client, wherein the query request includes order identification information, and the client adopts a VUE framework; According to the query request, obtaining the integrated reverse information corresponding to the order identification information; The integrated reverse information is sent to the client so that the client displays the integrated reverse information on a display interface. The integrated reverse information is displayed in a pop-up window through a reverse information display plug-in loaded by the client. The reverse information display plug-in is compiled using JS code. The integrated reverse information refers to data that can be recognized by the browser http interface; the reverse information display plug-in is packaged and output by the webpack static module packager in the client.

2. The method according to claim 1, characterized in that The reverse information refers to the business generated after the order is completed, including: refund business, after-sales business, compensation business, price difference compensation business, and transaction dispute business.

3. The method according to claim 1 or 2, characterized in that: Before sending the integrated reverse information to the client, the method further includes: The display order of the integrated reverse information is adjusted.

4. A reverse information display method, characterized in that: Sending a query request to a business center, wherein the query request includes order identification information; so that the business center obtains integrated reverse information corresponding to the order identification information according to the query request, wherein the integrated reverse information is reverse information obtained by the business center from a business generation system through a remote service call interface; The thread pool technology is used in the middle layer to integrate all the reverse information belonging to the same order in multiple systems; Receiving the integrated reverse information sent by the business center; displaying the integrated reverse information; Before sending a query request to the business center, it also includes: Load a reverse information display plug-in, which is used to display the integrated reverse information in a pop-up window. The reverse information display plug-in is compiled with JS code. The integrated reverse information refers to data that can be recognized by the browser http interface; the reverse information display plug-in is packaged and output by the webpack static module packager in the client; the client adopts the VUE framework.

5. A reverse information display device, characterized in that: include: A receiving module, used for receiving a query request sent by a client, wherein the query request includes order identification information, and the client adopts a VUE framework; An acquisition module, configured to acquire, according to the query request, the integrated reverse information corresponding to the order identification information; A sending module, used for sending the integrated reverse information to the client, so that the client displays the integrated reverse information on a display interface, the integrated reverse information is displayed in a pop-up window through a reverse information display plug-in loaded by the client, the reverse information display plug-in is compiled using JS code, and the integrated reverse information refers to data that can be recognized by the browser http interface; The reverse information display plug-in is packaged and output by the webpack static module packager in the client; Also included: an integration module for: Obtain reverse information from the business generation system through the remote service call interface; In the middle layer, thread pool technology is used to integrate all reverse information belonging to the same order in multiple systems to obtain integrated reverse information.

6. A client, characterized in that: include: A sending module, used to send a query request to a business center, wherein the query request includes order identification information; So that the business center obtains the integrated reverse information corresponding to the order identification information according to the query request, and the integrated reverse information is the reverse information obtained by the business center from the business generation system through the remote service calling interface; The thread pool technology is used in the middle layer to integrate all the reverse information belonging to the same order in multiple systems; A receiving module, used for receiving the integrated reverse information sent by the business center; A display module, used for displaying the integrated reverse information; It also includes: a loading module, used to: load a reverse information display plug-in, wherein the reverse information display plug-in is used to display the integrated reverse information in a pop-up window form; The reverse information display plug-in is compiled with JS code, and the integrated reverse information refers to data that can be recognized by the browser http interface; the reverse information display plug-in is packaged and output by the webpack static module packager in the client; the client adopts the VUE framework.

7. A reverse information display system, characterized in that: include: A memory and a processor, wherein the memory stores executable instructions of the processor; wherein the processor is configured to execute the reverse information display method according to any one of claims 1 to 4 by executing the executable instructions.

8. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the reverse information display method described in any one of claims 1 to 4 is implemented.

Images