Internet hospital information processing method and device

By introducing medical assistant roles in Internet hospitals and assisting doctors in processing Internet hospital information, the problems of high work pressure and low consultation efficiency have been solved, and the patient's consultation experience and consultation efficiency of Internet hospitals have been improved.

CN113077881BActive Publication Date: 2024-12-24BEIJING JINGDONG TUOXIAN TECH CO LTD
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Patent Information

Application Number
CN202110411105.6
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-04-16
Publication Date
2024-12-24
Estimated Expiration
2041-04-16

AI Technical Summary

Technical Problem

In Internet hospitals, doctors are under great pressure to respond to patient consultations in time, resulting in poor patient consultation experience.

Method used

Introduce the role of medical assistants, through the coordinated work of the server and terminal devices, determine the target medical assistants associated with the target doctors, assign information processing tasks of Internet hospitals, reduce the burden on doctors and improve the efficiency of consultation.

Benefits of technology

Through medical assistance in processing Internet hospital information, it reduces doctor pressure, improves online consultation efficiency and patient experience, and achieves efficient processing of Internet hospital information.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention discloses a method and device for processing Internet hospital information, and relates to the field of computer technology. A specific implementation of the method includes: obtaining Internet hospital information to be processed; determining a target doctor corresponding to the Internet hospital information; determining a target medical assistant associated with the target doctor; and sending the Internet hospital information to a medical assistant terminal of the target medical assistant to process the Internet hospital information. This implementation can reduce the online work pressure of doctors and improve the consultation experience of patients in Internet hospitals.
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Description

Technical Field

[0001] The present invention relates to the field of computer technology, and in particular to a method and device for processing Internet hospital information. Background Art

[0002] Internet hospitals have functions such as consultation, prescription, follow-up, and chronic disease management. Doctors who settle in online Internet hospitals can conveniently diagnose patients online. However, most of the doctors who settle in are real doctors in offline hospitals. Due to the heavy workload of doctors, they may respond slowly to consultation forms and fail to give patients professional answers in time, resulting in poor consultation experience for patients in online Internet hospitals. Summary of the invention

[0003] In view of this, an embodiment of the present invention provides a method and device for processing Internet hospital information, which can reduce the online work pressure of doctors and improve patients' consultation experience in Internet hospitals.

[0004] In a first aspect, an embodiment of the present invention provides a method for processing Internet hospital information, which is applied to a server side and includes:

[0005] Obtain pending Internet hospital information;

[0006] Determine the target doctor corresponding to the Internet hospital information;

[0007] determining a target medical assistant associated with the target doctor;

[0008] The Internet hospital information is sent to the medical assistant terminal of the target medical assistant to process the Internet hospital information.

[0009] Optionally, determining a target medical assistant associated with the target doctor includes:

[0010] According to the medical assistant binding relationship, a target medical assistant associated with the target doctor is determined.

[0011] Optionally, the method further comprises:

[0012] receiving a medical assistant binding request from the target doctor, wherein the medical assistant binding request includes: a medical assistant identifier and a doctor identifier;

[0013] Sending the medical assistant binding request to the medical assistant terminal corresponding to the medical assistant identifier;

[0014] receiving a return message from the medical assistant terminal;

[0015] If the returned message indicates that the medical-assistant binding request has passed the review, the medical-assistant binding relationship corresponding to the medical-assistant binding request is saved, and the medical-assistant binding relationship includes: the medical-assistant identifier and the doctor identifier.

[0016] Optionally, the method further comprises:

[0017] receiving a medical assistant unbinding request from the target doctor, wherein the medical assistant unbinding request includes: a medical assistant identifier and a doctor identifier;

[0018] Deleting the medical assistant binding relationship corresponding to the medical assistant unbinding request;

[0019] The medical assistant unbinding request is sent to the medical assistant terminal corresponding to the medical assistant identifier.

[0020] Optionally, the Internet hospital information includes chat information for the medical consultation form;

[0021] The sending of the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information includes:

[0022] Sending the chat information to the medical assistant terminal of the target medical assistant;

[0023] receiving a reply message to the chat message from the medical assistant terminal;

[0024] Determining other participants corresponding to the medical questionnaire, wherein the other participants include at least one of the following: a patient, a doctor, and other medical assistants;

[0025] The reply information is forwarded to the terminals where the other participants are located.

[0026] Optionally, the Internet hospital information includes first reminder information for the medical assistant, and the first reminder information comes from the target doctor;

[0027] The sending of the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information includes:

[0028] The first reminder information is sent to the medical assistant terminal of the target medical assistant, so that the medical assistant terminal displays the first reminder information.

[0029] Optionally, the method further comprises:

[0030] receiving a second reminder message for a target doctor from the medical assistant terminal;

[0031] The second reminder information is sent to the doctor terminal of the target doctor, so that the doctor terminal displays the second reminder information.

[0032] Optionally, the method further comprises:

[0033] Receiving prescription information for the medical consultation form from the medical assistant terminal;

[0034] Sending the prescription information to the doctor terminal of the doctor corresponding to the medical questionnaire;

[0035] receiving review information of the prescription information from the doctor terminal;

[0036] If the review information indicates that the prescription information has passed the review, the prescription information is sent to the pharmacist terminal;

[0037] If the review information indicates that the prescription information is rejected, the review information is sent to the medical assistant terminal.

[0038] In a second aspect, an embodiment of the present invention provides a method for processing Internet hospital information, which is applied to a medical assistant terminal, comprising:

[0039] Receiving Internet hospital information to be processed, the Internet hospital information coming from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal;

[0040] Displaying the Internet hospital information;

[0041] Receiving operation information for the Internet hospital information;

[0042] The Internet hospital information is processed according to the operation information.

[0043] In a third aspect, an embodiment of the present invention provides a method for processing Internet hospital information, which is applied to a patient terminal, a doctor terminal or a pharmacist terminal, and includes:

[0044] Display hospital related information;

[0045] receiving operation information for the hospital-related information;

[0046] According to the operation information, the Internet hospital information to be processed is generated, and the Internet hospital performs processing based on the medical assistant terminal.

[0047] In a fourth aspect, an embodiment of the present invention provides an Internet hospital information processing device, which is applied to a server side and includes:

[0048] An information acquisition module is used to acquire the Internet hospital information to be processed;

[0049] A doctor determination module, used to determine a target doctor corresponding to the Internet hospital information;

[0050] a medical assistant determining module, used for determining a target medical assistant associated with the target doctor;

[0051] The information processing module is used to send the Internet hospital information to the medical assistant terminal of the target medical assistant so as to process the Internet hospital information.

[0052] In a fifth aspect, an embodiment of the present invention provides an Internet hospital information processing device, which is applied to a medical assistant terminal, including:

[0053] An information receiving module, used for receiving Internet hospital information to be processed, wherein the Internet hospital information comes from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal;

[0054] An information display module, used to display the Internet hospital information;

[0055] An operation receiving module, used for receiving operation information for the Internet hospital information;

[0056] An information processing module is used to process the Internet hospital information according to the operation information.

[0057] In a sixth aspect, an embodiment of the present invention provides an Internet hospital information processing device, which is applied to a patient terminal, a doctor terminal or a pharmacist terminal, including:

[0058] Information display module, used to display hospital related information;

[0059] An information receiving module, used for receiving operation information for the hospital related information;

[0060] The information generation module is used to generate the Internet hospital information to be processed according to the operation information, and the Internet hospital performs processing based on the medical assistant terminal.

[0061] In a seventh aspect, an embodiment of the present invention provides an electronic device, including:

[0062] one or more processors;

[0063] a storage device for storing one or more programs,

[0064] When the one or more programs are executed by the one or more processors, the one or more processors implement the method described in any of the above embodiments.

[0065] In an eighth aspect, an embodiment of the present invention provides a computer-readable medium having a computer program stored thereon, and when the program is executed by a processor, the method described in any of the above embodiments is implemented.

[0066] An embodiment of the above invention has the following advantages or beneficial effects: a medical assistant role is added to the system of the Internet hospital, and the medical assistant assists the doctor in completing the relevant business of the Internet hospital, thereby reducing the pressure on the doctor and improving the efficiency of online consultation and the patient's consultation experience in the Internet hospital.

[0067] The further effects of the above-mentioned non-conventional optional manner will be described below in conjunction with the specific implementation manner. BRIEF DESCRIPTION OF THE DRAWINGS

[0068] The accompanying drawings are used to better understand the present invention and do not constitute an improper limitation of the present invention.

[0069] Figure 1 is an exemplary system architecture diagram to which embodiments of the present invention may be applied;

[0070] Figure 2 It is a schematic diagram of a process of a method for processing Internet hospital information applied to a server side provided by an embodiment of the present invention;

[0071] Figure 3 is a schematic diagram of a patient management interface provided by an embodiment of the present invention;

[0072] Figure 4 is a schematic diagram of an interactive interface for medical assistants to remind each other provided by an embodiment of the present invention;

[0073] Figure 5 It is a schematic diagram of an interactive process of a doctor and a medical assistant issuing a prescription provided by an embodiment of the present invention;

[0074] Figure 6 It is a schematic diagram of a medical assistant basic information filling page provided by an embodiment of the present invention;

[0075] Figure 7 It is a schematic diagram of a medical assistant certification information filling page provided by an embodiment of the present invention;

[0076] Figure 8 It is a schematic diagram of a process of a method for processing Internet hospital information applied to a terminal provided by an embodiment of the present invention;

[0077] Fig. 9 It is a schematic diagram of the process of another method for processing Internet hospital information applied to a terminal provided by an embodiment of the present invention;

[0078] Fig.10 It is a schematic diagram of the architecture of an Internet hospital information processing system provided by an embodiment of the present invention;

[0079] Fig.11It is a structural schematic diagram of an Internet hospital information processing device provided by an embodiment of the present invention;

[0080] Fig.12 It is a structural schematic diagram of another Internet hospital information processing device provided by an embodiment of the present invention;

[0081] Fig.13 It is a structural diagram of another Internet hospital information processing device provided by an embodiment of the present invention;

[0082] Fig.14 It is a schematic diagram of the structure of a computer system of a terminal device or a server suitable for implementing an embodiment of the present invention. DETAILED DESCRIPTION

[0083] The following is a description of exemplary embodiments of the present invention in conjunction with the accompanying drawings, including various details of the embodiments of the present invention to facilitate understanding, which should be considered as merely exemplary. Therefore, it should be recognized by those of ordinary skill in the art that various changes and modifications may be made to the embodiments described herein without departing from the scope and spirit of the present invention. Similarly, for clarity and conciseness, the description of well-known functions and structures is omitted in the following description.

[0084] Figure 1 An exemplary system architecture 100 is shown to which the Internet hospital information processing method or device according to an embodiment of the present invention can be applied.

[0085] like Figure 1 As shown, the system architecture 100 may include terminal devices 101, 102, 103, a network 104 and a server 105. The network 104 is used to provide a medium for communication links between the terminal devices 101, 102, 103 and the server 105. The network 104 may include various connection types, such as wired, wireless communication links or optical fiber cables, etc.

[0086] Users can use terminal devices 101, 102, 103 to interact with server 105 through network 104 to receive or send messages, etc. Terminal devices 101, 102, 103 can be doctor terminals, patient terminals, pharmacist terminals or medical assistant terminals. Server 105 is used to handle related services of Internet hospitals.

[0087] The terminal devices 101 , 102 , and 103 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop computers, and desktop computers.

[0088] The server 105 is used to process the related business of the Internet hospital. The server 105 receives the Internet hospital information from the doctor terminal, the patient terminal, the pharmacist terminal or the medical assistant terminal, determines the target object corresponding to the Internet hospital information, which may include: doctors, patients, pharmacists or medical assistants, and processes the Internet hospital information according to the target object.

[0089] It should be noted that the method for processing user requests provided in the embodiment of the present invention can be executed by the server 105 or the terminal devices 101, 102, 103 respectively. Accordingly, the processing device for user requests is generally set in the server 105 or the terminal devices 101, 102, 103.

[0090] It should be understood that Figure 1 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to implementation requirements.

[0091] Figure 2 FIG. 1 is a schematic diagram of a process of a method for processing Internet hospital information applied to a server side provided by an embodiment of the present invention. Figure 2 As shown, the method includes:

[0092] Step 201: Obtain Internet hospital information to be processed.

[0093] The method involves a medical assistant terminal, a patient terminal, a doctor terminal and a pharmacist terminal. Internet hospital information can come from the patient terminal, the doctor terminal and the pharmacist terminal.

[0094] Internet hospital information is information that needs to be processed by doctors. Internet hospital information can be information exchanged in various terminals in the Internet hospital system, such as medical assistant binding request, medical assistant unbinding request, chat information for medical consultation form, reminder information between doctors, reminder information between doctors and medical assistants, etc. Internet hospital information can also be relevant information of the Internet hospital, including: relevant information of patients, relevant information of medical assistants, prescription information, diagnosis information, etc.

[0095] Step 202: Determine the target doctor corresponding to the Internet hospital information.

[0096] The target doctor corresponds to the Internet hospital information. For example, the target doctor may be the sender of the Internet hospital information, the executor of the Internet hospital information, or the person related to the Internet hospital information.

[0097] Step 203: Determine a target medical assistant associated with the target doctor.

[0098] A medical assistant can be bound to one or more doctors. A doctor can also be bound to multiple medical assistants. Medical assistants can assist the doctors they are bound to in completing the relevant business of the Internet hospital. The main responsibilities of medical assistants include: assisting doctors in seeing patients and improving the efficiency of seeing patients; assisting doctors in collecting patient medical records, solving scientific problems, improving patient satisfaction, and increasing brand returns; helping doctors manage patients who report after seeing patients, freeing up doctors' online energy, etc.

[0099] The target medical assistant can be determined in a variety of ways. For example, if the Internet hospital information is a request to bind a medical assistant, the medical assistant corresponding to the medical assistant identifier contained in the request to bind a medical assistant is determined as the target medical assistant. For another example, if the Internet hospital information is a chat message for a medical questionnaire, the doctor identifier corresponding to the medical questionnaire can be obtained first, and then at least one medical assistant bound to the doctor can be determined as the target medical assistant based on the binding relationship between the doctor and the medical assistant.

[0100] Step 204: Send the Internet hospital information to the target medical assistant's medical assistant terminal to process the Internet hospital information.

[0101] In the embodiment of the present invention, the Internet hospital information to be processed is received, the target medical assistant corresponding to the Internet information is determined, and the target medical assistant is used to complete the processing of the Internet hospital information. The role of medical assistant is added to the system of the Internet hospital, and the medical assistant assists or replaces the doctor in processing the Internet hospital information to be processed. Therefore, the problems of high work pressure of doctors and low efficiency of online consultation can be solved.

[0102] In one embodiment of the present invention, the method for processing Internet hospital information includes: receiving a medical-assistant binding request from a target doctor, the medical-assistant binding request including: a medical-assistant identification and a doctor identification; sending the medical-assistant binding request to a medical-assistant terminal corresponding to the medical-assistant identification; receiving a return message from the medical-assistant terminal; if the return message indicates that the medical-assistant binding request has passed the review, then saving the medical-assistant binding relationship corresponding to the medical-assistant binding request, the medical-assistant binding relationship including: a medical-assistant identification and a doctor identification.

[0103] The above scheme provides a method for binding doctors and medical assistants. The doctor terminal sends a medical assistant binding request, and the medical assistant terminal reviews the medical assistant binding request to complete the binding of doctors and medical assistants. The binding process may include the following steps:

[0104] Step S01: The doctor can search for medical assistants on the home page of the doctor terminal - My Team - Subordinate Medical Assistant Icon through [Invite Members], and the search for medical assistants can support fuzzy search.

[0105] Step S02: Click on the information of a medical assistant, click to bind the medical assistant, a dialog box will pop up asking "Are you sure you want to bind this medical assistant?", click the confirmation button to submit the binding application to the medical assistant.

[0106] Step S03: The medical assistant can query the message sent by the doctor about binding the medical assistant on the home page of the medical assistant terminal - My Team - Superior Doctor Icon, and click [Apply] or [Reject]. If rejected, the binding fails; if approved, the binding relationship between the doctor and the medical assistant is successfully established and the relationship is saved in the database.

[0107] In one embodiment of the present invention, the method for processing Internet hospital information also includes: receiving a medical assistant unbinding request from a target doctor, the medical assistant unbinding request including: a medical assistant identifier and a doctor identifier; deleting the medical assistant binding relationship corresponding to the medical assistant unbinding request; and sending the medical assistant unbinding request to a medical assistant terminal corresponding to the medical assistant identifier.

[0108] The above solution provides a method for unbinding a doctor and a medical assistant. The doctor terminal sends a medical assistant unbinding request to complete the unbinding operation between the doctor and the medical assistant. The unbinding process may include the following steps:

[0109] Step S11: The doctor can view all bound medical assistants in the homepage of the doctor terminal - My Team - Subordinate Medical Assistant Icon. Click on a medical assistant to unbind him / her. A pop-up window will pop up asking "Are you sure you want to unbind xx medical assistant?" Click OK to unbind him / her.

[0110] Step S12: The medical assistant can see on the home page of the medical assistant terminal - My Team - Senior Doctor Icon that the bound doctor disappears from the list and the database binding record will be deleted.

[0111] In one embodiment of the present invention, the Internet hospital information includes chat information for the medical questionnaire. The Internet hospital information is sent to the medical assistant terminal of the target medical assistant to process the Internet hospital information, including: sending the chat information to the medical assistant terminal of the target medical assistant; receiving reply information for the chat information from the medical assistant terminal; determining other participants corresponding to the medical questionnaire, the other participants including at least one of the following: patients, doctors and other medical assistants; forwarding the reply information to the terminals where the other participants are located.

[0112] The above scheme provides a method for implementing a group chat on a medical questionnaire. Specifically, the doctor identifier corresponding to the medical questionnaire can be obtained first, and then the medical assistant bound to the doctor can be determined as the target medical assistant according to the medical assistant binding relationship. When a chat message for the medical questionnaire is received, the chat message is sent to other patient terminals, doctor terminals, and medical assistant terminals associated with the medical questionnaire. The method for creating a group chat may include the following steps:

[0113] Step S21: If the doctor receives a consultation form after binding with a medical assistant, both the doctor and the medical assistant can enter the consultation form after receiving the consultation. The type of the consultation form is a group chat consultation form.

[0114] Step S22: If the doctor receives the consultation form before binding the medical assistant, the consultation type will be a single chat consultation form. The doctor can add an invitation to the medical assistant to join the consultation form in the chat IM (Instant Messaging) page to form a group chat.

[0115] Step S23: The group chat members of the medical consultation form may include: doctors, patients and multiple medical assistants. Doctors, patients and medical assistants can all chat and communicate information in it, and their information is visible to all three. In this way, medical assistants can help doctors answer patients' questions and release doctors' online energy.

[0116] Step S24: Figure 3 FIG. 1 is a schematic diagram of a patient management interface provided by an embodiment of the present invention. Figure 3 As shown in the figure, if the same medical assistant is bound to multiple doctors, the medical assistant can Figure 3 The interface shown is used to filter doctors to decide which doctor's medical history you want to view at the current stage.

[0117] In one embodiment of the present invention, the Internet hospital information includes first reminder information for the medical assistant, and the first reminder information comes from the target doctor. Sending the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information includes: sending the first reminder information to the medical assistant terminal of the target medical assistant so that the medical assistant terminal displays the first reminder information.

[0118] The above solution provides a method for implementing a doctor sending reminder information to a medical assistant. The server receives the reminder information from the doctor and sends the reminder information to the corresponding medical assistant. Figure 4 FIG. 1 is a schematic diagram of an interactive interface for doctors to remind each other provided by an embodiment of the present invention. Figure 4 As shown, the doctor and the medical assistant can remind each other, and the implementation method of the doctor sending reminder information to the medical assistant may include the following steps:

[0119] Step S31: In the chat IM, add a button to remind the doctor\medical assistant.

[0120] Step S32: The doctor clicks on the pop-up input box, enters the reminder information in the input box, and clicks submit, and the message is pushed to the corresponding medical assistant. At the same time, a push message is pushed to the medical assistant terminal to remind the medical assistant to check the reminder message.

[0121] Step S33: Click to automatically jump to the chat page, so that doctors and medical assistants can remind each other to deal with patient problems after going offline.

[0122] Step S34: The medical assistant clicks "I have processed it", and the reminder pop-up window disappears.

[0123] In one embodiment of the present invention, the method further includes: receiving second reminder information for the target doctor from the medical assistant terminal; sending the second reminder information to the doctor terminal of the target doctor, so that the doctor terminal displays the second reminder information.

[0124] The above solution provides a method for implementing a medical assistant to send reminder information to a doctor. The server receives the reminder information from the medical assistant and sends the reminder information to the corresponding doctor. Figure 4 FIG. 1 is a schematic diagram of an interactive interface for doctors to remind each other provided by an embodiment of the present invention. Figure 4 As shown, the doctor and the medical assistant can remind each other, and the implementation method of the medical assistant sending reminder information to the doctor may include the following steps:

[0125] Step S41: In the chat IM, add a button to remind the doctor\medical assistant.

[0126] Step S42: The medical assistant clicks on the pop-up input box, enters the reminder information in the input box, and clicks submit, and the message is pushed to the corresponding doctor. At the same time, a push message is pushed to the medical assistant terminal to remind the doctor to check the reminder message.

[0127] Step S43: Click to automatically jump to the chat page, so that doctors and medical assistants can remind each other to deal with patient problems after going offline.

[0128] Step S44: The doctor clicks “I have processed” and the reminder pop-up window disappears.

[0129] In one embodiment of the present invention, the method also includes: receiving prescription information for the medical questionnaire from a medical assistant terminal; sending the prescription information to the doctor terminal of the doctor corresponding to the medical questionnaire; receiving review information from the doctor terminal for the prescription information; if the review information indicates that the prescription information has passed the review, sending the prescription information to the pharmacist terminal; if the review information indicates that the prescription information has been rejected, sending the review information to the medical assistant terminal.

[0130] The above scheme provides a method for a medical assistant to assist a doctor in prescribing. After the medical assistant prescribes a prescription, the prescription information must be reviewed by the doctor before it can be used. Figure 5 FIG. 1 is a schematic diagram of an interactive process of a doctor and a medical assistant prescribing a prescription provided by an embodiment of the present invention. Figure 5 As shown, the method includes:

[0131] Step S51: The medical assistant clicks the prescription button to determine whether there is a prescription for the medical questionnaire. If so, a prompt will be given to prohibit the development. If not, the doctor will enter the prescription page. After successful prescription, click Submit, and the prescription will be transferred to the doctor.

[0132] Step S52: The doctor can see all prescriptions submitted by the bound medical assistant in the list of prescriptions to be reviewed, and can conduct review operations. If rejected, it will be transferred to the medical assistant side and need to be modified and submitted again; if the review is passed, it will be transferred to the pharmacist side, and the pharmacist will conduct the final review.

[0133] Step S53: If the pharmacist's review fails, it will be transferred to the doctor, who needs to modify and submit it again. If it passes, the prescription card will be pushed to the patient, and the patient can click it to purchase the medicine on the main site.

[0134] In one embodiment of the present invention, the method further includes: obtaining basic information and authentication information of the user; obtaining the audit results for the basic information and authentication information; if the audit results indicate that the user has passed the medical assistant review, generating medical assistant information corresponding to the user based on the basic information and authentication information.

[0135] The above scheme provides a method for medical assistants to enter the Internet hospital application. The method for medical assistants to enter the Internet hospital application may include the following steps:

[0136] Step S61: The user logs in to the Internet doctor application through the terminal.

[0137] Step S62: On the application homepage, the user clicks [Qualification Certification] to enter the page for completing the certification information.

[0138] Step S63: Figure 6 FIG. 1 is a schematic diagram of a medical assistant basic information filling page provided by an embodiment of the present invention. Figure 6 As shown, the user fills in basic information, including name, ID number, occupation, department, title, hospital, etc. The user is prompted to select another hospital if your hospital is not available in the background, and contact customer service to solve it for you after the certification is completed. The user clicks [Submit Basic Information] to enter the online qualification certification page.

[0139] Step S64: Figure 7 FIG. 1 is a schematic diagram of a medical assistant certification information filling page provided by an embodiment of the present invention. Figure 7 As shown, users fill in the certified online consultation information, need to upload a headshot, physician's license and work badge (the image should include the license code, issuance time, practice location, scope of practice, etc.), as well as maintain the doctor's expertise and personal profile, and click [Submit Certification Information].

[0140] Step S65: After the information is successfully submitted, the operation background can review the information. If it is rejected, the user can modify it in the application and resubmit it. If it is approved, the user's medical assistant application will be authenticated in the Internet hospital, and the relevant information of the user will be saved in the medical assistant database.

[0141] Figure 8FIG. 1 is a schematic diagram of a process of a method for processing Internet hospital information applied to a terminal provided by an embodiment of the present invention. Figure 8 As shown, the method is applied to a medical assistant terminal, and the method includes:

[0142] Step 801: Receive the Internet hospital information to be processed, where the Internet hospital information comes from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal.

[0143] Internet hospital information is information that needs to be processed by doctors. Internet hospital information can come from patient terminals, doctor terminals, and pharmacist terminals. Internet hospital information is information exchanged among various terminals in the Internet hospital system, such as binding and unbinding medical assistant requests, chat information for medical consultation forms, reminder information between doctors, and reminder information between doctors and medical assistants.

[0144] Step 802: Display Internet hospital information.

[0145] Step 803: Receive operation information for Internet hospital information.

[0146] The operation information may be an operation of selecting a patient, an operation of selecting a doctor, an operation of inputting prescription information corresponding to the medical questionnaire, an operation of inputting medical questionnaire information, an operation of inputting chat information for the medical questionnaire, etc.

[0147] Step 804: Process the Internet hospital information according to the operation information.

[0148] In the embodiment of the present invention, Internet hospital information is received from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal, and the Internet information is displayed on the medical assistant terminal to complete the processing of the Internet hospital information. A medical assistant role is added to the Internet hospital system, and the medical assistant assists or replaces the doctor to complete the relevant work of the Internet hospital to reduce the doctor's workload.

[0149] Fig. 9 FIG. 1 is a schematic diagram of a process of another method for processing Internet hospital information applied to a terminal provided by an embodiment of the present invention. Fig. 9 As shown, the method is applied to a patient terminal, a doctor terminal or a pharmacist terminal, and the method includes:

[0150] Step 901: Display hospital related information.

[0151] Hospital-related information refers to relevant information in Internet hospital applications, such as patient information, prescription information, diagnosis information, doctor information, medical assistant information or consultation information, etc.

[0152] Step 902: Receive operation information regarding hospital related information.

[0153] The operation information may be an operation of selecting a medical assistant, an operation of selecting a doctor, an operation of inputting a consultation request, an operation of inputting review information, etc.

[0154] Step 903: Generate the Internet hospital information to be processed based on the operation information, wherein the Internet hospital is processed based on the medical assistant terminal.

[0155] Internet hospital information is information that needs to be processed by doctors. In the embodiment of the present invention, the Internet information to be processed is generated at the patient terminal, doctor terminal, other medical assistant terminal or pharmacist terminal, and the processing of the Internet hospital information is completed through the medical assistant terminal. The role of medical assistant is added to the system of the Internet hospital, and the medical assistant assists or replaces the doctor to complete the relevant work from the patient placing an order to the end of the consultation, thereby improving the efficiency of patient consultation and improving patient satisfaction.

[0156] Fig.10 FIG. 1 is a schematic diagram of the architecture of an Internet hospital information processing system provided by an embodiment of the present invention. Fig.10 As shown in the figure, this consultation model is an improvement on the existing online Internet hospital consultation model (doctor-patient), and relies on the Internet hospital application to clean up the original doctor entry, order placement, IM chat and other modules.

[0157] The solution of the embodiment of the present invention adds five major functions: medical assistant entry, doctor binding / unbinding medical assistant, medical assistant and doctor creating group chat, medical assistant writing prescriptions and submitting them to the doctor, and doctor / medical assistant reminding each other. It can realize the full closed-loop participation process of medical assistants from patient placing an order to the end of consultation, which can greatly improve the efficiency of consultation and better liberate the doctor's online energy.

[0158] Fig.11 FIG. 1 is a schematic diagram of a structure of an Internet hospital information processing device provided by an embodiment of the present invention. Fig.11 As shown, the device is applied to a server, and the device includes:

[0159] The information acquisition module 1101 is used to acquire the Internet hospital information to be processed;

[0160] A doctor determination module 1102 is used to determine a target doctor corresponding to the Internet hospital information;

[0161] A medical assistant determining module 1103, for determining a target medical assistant associated with a target doctor;

[0162] The information processing module 1104 is used to send the Internet hospital information to the medical assistant terminal of the target medical assistant so as to process the Internet hospital information.

[0163] Optionally, the medical assistance determination module 1103 is specifically used for:

[0164] According to the medical assistant binding relationship, the target medical assistant associated with the target doctor is determined.

[0165] Optionally, it also includes:

[0166] The medical assistant binding module 1105 is used to receive a medical assistant binding request from a target doctor, the medical assistant binding request including: a medical assistant identifier and a doctor identifier;

[0167] Sending the medical assistant binding request to the medical assistant terminal corresponding to the medical assistant identifier;

[0168] Receive a return message from the medical assistant terminal;

[0169] If the returned message indicates that the medical assistant binding request has passed the review, the medical assistant binding relationship corresponding to the medical assistant binding request is saved. The medical assistant binding relationship includes: a medical assistant identifier and a doctor identifier.

[0170] Optionally, it also includes:

[0171] The medical assistant unbinding module 1106 is used to receive a medical assistant unbinding request from a target doctor, where the medical assistant unbinding request includes: a medical assistant identifier and a doctor identifier;

[0172] Delete the medical assistant binding relationship corresponding to the medical assistant unbinding request;

[0173] The medical assistant unbinding request is sent to the medical assistant terminal corresponding to the medical assistant ID.

[0174] Optionally, the Internet hospital information includes chat information for the consultation form;

[0175] The information processing module 1104 is specifically used for:

[0176] Send the chat message to the medical assistant terminal of the target medical assistant;

[0177] Receive reply information to chat information from the medical assistant terminal;

[0178] Determine other participants corresponding to the medical questionnaire, and other participants include at least one of the following: patients, doctors and other medical assistants;

[0179] Forward the reply information to the terminals of other participants.

[0180] Optionally, the Internet hospital information includes first reminder information for the medical assistant, and the first reminder information comes from the target doctor;

[0181] The information processing module 1104 is specifically used for:

[0182] The first reminder information is sent to the medical assistant terminal of the target medical assistant, so that the medical assistant terminal displays the first reminder information.

[0183] Optionally, it also includes:

[0184] The information reminder module 1107 is used to receive the second reminder information for the target doctor from the medical assistant terminal;

[0185] The second reminder information is sent to the doctor terminal of the target doctor, so that the doctor terminal displays the second reminder information.

[0186] Optionally, it also includes:

[0187] Receive prescription information for medical consultation form from the medical assistant terminal;

[0188] Prescription review module 1108, used to send prescription information to the doctor terminal of the doctor corresponding to the medical consultation form;

[0189] Receive review information on prescription information from the doctor's terminal;

[0190] If the review information indicates that the prescription information has passed the review, the prescription information is sent to the pharmacist terminal;

[0191] If the review information indicates that the prescription information is rejected, the review information is sent to the medical assistant terminal.

[0192] Fig.12 FIG. 1 is a schematic diagram of a structure of another device for processing Internet hospital information provided by an embodiment of the present invention. Fig.12 As shown, the device is applied to a medical assistant terminal, and the device includes:

[0193] The information receiving module 1201 is used to receive the Internet hospital information to be processed, and the Internet hospital information comes from the patient terminal, the doctor terminal, other medical assistant terminals or the pharmacist terminal;

[0194] Information display module 1202, used to display Internet hospital information;

[0195] An operation receiving module 1203 is used to receive operation information for Internet hospital information;

[0196] The information processing module 1204 is used to process the Internet hospital information according to the operation information.

[0197] Fig.13 FIG. 1 is a schematic diagram of a structure of another Internet hospital information processing device provided by an embodiment of the present invention. Fig.13 As shown, the application is applied to a patient terminal, a doctor terminal or a pharmacist terminal, and the device includes:

[0198] Information display module 1301, used to display hospital related information;

[0199] The information receiving module 1302 is used to receive operation information for hospital related information;

[0200] The information generation module 1303 is used to generate the Internet hospital information to be processed according to the operation information, and the Internet hospital processes it based on the medical assistant terminal.

[0201] An embodiment of the present invention provides an electronic device, including:

[0202] one or more processors;

[0203] a storage device for storing one or more programs,

[0204] When one or more programs are executed by one or more processors, the one or more processors implement the method of any of the above embodiments.

[0205] Reference below Fig.14 , which shows a schematic diagram of the structure of a computer system 1400 of a terminal device suitable for implementing an embodiment of the present invention. Fig.14 The terminal device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present invention.

[0206] like Fig.14 As shown, the computer system 1400 includes a central processing unit (CPU) 1401, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 1402 or a program loaded from a storage part 1408 into a random access memory (RAM) 1403. In the RAM 1403, various programs and data required for the operation of the system 1400 are also stored. The CPU 1401, the ROM 1402, and the RAM 1403 are connected to each other via a bus 1404. An input / output (I / O) interface 1405 is also connected to the bus 1404.

[0207] The following components are connected to the I / O interface 1405: an input section 1406 including a keyboard, a mouse, etc.; an output section 1407 including a cathode ray tube (CRT), a liquid crystal display (LCD), etc., and a speaker, etc.; a storage section 1408 including a hard disk, etc.; and a communication section 1409 including a network interface card such as a LAN card, a modem, etc. The communication section 1409 performs communication processing via a network such as the Internet. A drive 1410 is also connected to the I / O interface 1405 as needed. A removable medium 1411, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., is installed on the drive 1410 as needed, so that a computer program read therefrom is installed into the storage section 1408 as needed.

[0208] In particular, according to the embodiments disclosed in the present invention, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present invention include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from the network through the communication part 1409, and / or installed from the removable medium 1411. When the computer program is executed by the central processing unit (CPU) 1401, the above-mentioned functions defined in the system of the present invention are executed.

[0209] It should be noted that the computer-readable medium shown in the present invention may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present invention, a computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In the present invention, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. Computer-readable signal media may also be any computer-readable medium other than computer-readable storage media, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer-readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, optical cable, RF, etc., or any suitable combination of the above.

[0210] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present invention. In this regard, each box in the flow chart or block diagram can represent a module, a program segment, or a part of a code, and the above-mentioned module, program segment, or a part of a code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the box can also occur in a different order from the order marked in the accompanying drawings. For example, two boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram or flow chart, and the combination of the boxes in the block diagram or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0211] The modules involved in the embodiments of the present invention may be implemented by software or hardware. The modules described may also be set in a processor, for example, they may be described as: an information acquisition module, a doctor determination module, a medical assistant determination module, and an information processing module. The names of these modules do not, in some cases, constitute limitations on the modules themselves. For example, the information acquisition module may also be described as a "module for acquiring Internet hospital information to be processed."

[0212] As another aspect, the present invention further provides a computer-readable medium, which may be included in the device described in the above embodiment; or may exist independently without being assembled into the device. The above computer-readable medium carries one or more programs, and when the above one or more programs are executed by a device, the device includes:

[0213] Obtain pending Internet hospital information;

[0214] Determine the target doctor corresponding to the Internet hospital information;

[0215] Determine the target medical assistant associated with the target doctor;

[0216] The Internet hospital information is sent to the target medical assistant's medical assistant terminal to process the Internet hospital information.

[0217] According to the technical solution of the embodiment of the present invention, a medical assistant role is added to the Internet hospital, and the medical assistant assists the doctor in consultation, which reduces the pressure on the doctor and improves the efficiency of online consultation and the patient's consultation experience in the Internet hospital.

[0218] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may occur depending on design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for processing Internet hospital information, characterized in that: Applied to the server side, including: Obtain pending Internet hospital information; Determine the target doctor corresponding to the Internet hospital information; Determine a target medical assistant associated with the target doctor; if the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a doctor's medical questionnaire at the current stage; Sending the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information; The method further includes: receiving a medical assistant binding request from the target doctor, the medical assistant binding request including: a medical assistant identifier and a doctor identifier, the medical assistant binding request being sent via a doctor terminal; Sending the medical assistant binding request to the medical assistant terminal corresponding to the medical assistant identifier; receiving a return message from the medical assistant terminal; If the returned message indicates that the medical assistant binding request has passed the review, then the medical assistant binding relationship corresponding to the medical assistant binding request is saved, and the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; The method also includes: obtaining basic information and authentication information of the user; obtaining the review result of the basic information and the authentication information; if the review result indicates that the user has passed the medical assistant review, generating medical assistant information corresponding to the user based on the basic information and the authentication information.

2. The method according to claim 1, characterized in that The determining of a target medical assistant associated with the target doctor includes: According to the medical assistant binding relationship, a target medical assistant associated with the target doctor is determined.

3. The method according to claim 2, characterized in that The method further comprises: receiving a medical assistant unbinding request from the target doctor, wherein the medical assistant unbinding request includes: a medical assistant identifier and a doctor identifier; Deleting the medical assistant binding relationship corresponding to the medical assistant unbinding request; The medical assistant unbinding request is sent to the medical assistant terminal corresponding to the medical assistant identifier.

4. The method according to claim 1, characterized in that The Internet hospital information includes chat information for the medical consultation form; The sending of the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information includes: Sending the chat information to the medical assistant terminal of the target medical assistant; receiving a reply message to the chat message from the medical assistant terminal; Determining other participants corresponding to the medical questionnaire, wherein the other participants include at least one of the following: a patient, a doctor, and other medical assistants; The reply information is forwarded to the terminals where the other participants are located.

5. The method according to claim 1, characterized in that The Internet hospital information includes first reminder information for medical assistants, and the first reminder information comes from the target doctor; The sending of the Internet hospital information to the medical assistant terminal of the target medical assistant includes: The first reminder information is sent to the medical assistant terminal of the target medical assistant, so that the medical assistant terminal displays the first reminder information.

6. The method according to claim 1, characterized in that The method further comprises: receiving a second reminder message for a target doctor from the medical assistant terminal; The second reminder information is sent to the doctor terminal of the target doctor, so that the doctor terminal displays the second reminder information.

7. The method according to claim 1, characterized in that The method further comprises: Receiving prescription information for the medical consultation form from the medical assistant terminal; Sending the prescription information to a doctor terminal of a doctor corresponding to the medical questionnaire; receiving review information of the doctor terminal regarding the prescription information; If the review information indicates that the prescription information has passed the review, the prescription information is sent to the pharmacist terminal; If the review information indicates that the prescription information is rejected, the review information is sent to the medical assistant terminal.

8. A method for processing Internet hospital information, characterized in that: Applied to a medical assistant terminal, the medical assistant terminal corresponds to a target medical assistant. If the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a doctor's medical questionnaire at the current stage. The method includes: Receiving Internet hospital information to be processed, the Internet hospital information coming from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal; Displaying the Internet hospital information; Receiving operation information for the Internet hospital information; Processing the Internet hospital information according to the operation information; receiving a medical assistant binding request forwarded by a server, wherein the medical assistant binding request includes: a medical assistant identifier and a doctor identifier, and the medical assistant binding request is sent via a doctor terminal; Sending a return message corresponding to the medical assistant binding request to the server, so that the server saves the medical assistant binding relationship corresponding to the medical assistant binding request when the return message indicates that the medical assistant binding request has passed the review, wherein the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; The method further includes: sending basic information and authentication information of the user, so that the server generates medical assistant information corresponding to the user when the audit result of the user indicates that the user has passed the medical assistant audit.

9. A method for processing Internet hospital information, characterized in that: Applied to patient terminals, doctor terminals or pharmacist terminals, including: Display hospital related information; receiving operation information for the hospital-related information; According to the operation information, Internet hospital information to be processed is generated, and the Internet hospital information is processed based on the medical assistant terminal; wherein, the medical assistant terminal corresponds to a target medical assistant, and if the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a certain doctor's medical questionnaire at the current stage; the medical assistant terminal receives a medical assistant binding request sent by the server, and the medical assistant binding request includes: a medical assistant identifier and a doctor identifier, and the medical assistant binding request is sent through the doctor terminal; a return message corresponding to the medical assistant binding request is sent to the server, so that the server saves the medical assistant binding relationship corresponding to the medical assistant binding request when the return message indicates that the medical assistant binding request has passed the review, and the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; the server is also used to generate medical assistant information corresponding to the user when the user's review result indicates that the user has passed the medical assistant review.

10. A device for processing Internet hospital information, characterized in that: Applied to the server side, including: An information acquisition module is used to acquire the Internet hospital information to be processed; A doctor determination module, used to determine a target doctor corresponding to the Internet hospital information; A medical assistant determination module is used to determine a target medical assistant associated with the target doctor; wherein, if the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a doctor's medical questionnaire at the current stage; An information processing module, used for sending the Internet hospital information to the medical assistant terminal of the target medical assistant to process the Internet hospital information; The medical assistant binding module is used to receive a medical assistant binding request from the target doctor, the medical assistant binding request includes: a medical assistant identifier and a doctor identifier, and the medical assistant binding request is sent through a doctor terminal; the medical assistant binding request is sent to a medical assistant terminal corresponding to the medical assistant identifier; a return message is received from the medical assistant terminal; if the return message indicates that the medical assistant binding request has passed the review, the medical assistant binding relationship corresponding to the medical assistant binding request is saved, and the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; Medical assistant entry module: used to obtain the user's basic information and authentication information; obtain the review results for the basic information and the authentication information; if the review results indicate that the user has passed the medical assistant review, then generate the medical assistant information corresponding to the user based on the basic information and the authentication information.

11. A device for processing Internet hospital information, characterized in that: Applied to a medical assistant terminal, the medical assistant terminal corresponds to a target medical assistant. If the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a doctor's medical questionnaire at the current stage. The device includes: An information receiving module, used for receiving Internet hospital information to be processed, wherein the Internet hospital information comes from a patient terminal, a doctor terminal, other medical assistant terminals or a pharmacist terminal; An information display module, used to display the Internet hospital information; An operation receiving module, used for receiving operation information for the Internet hospital information; An information processing module, used for processing the Internet hospital information according to the operation information; The medical assistant binding module is used to receive a medical assistant binding request forwarded by a server, the medical assistant binding request includes: a medical assistant identifier and a doctor identifier, and the medical assistant binding request is sent through a doctor terminal; send a return message corresponding to the medical assistant binding request to the server, so that the server saves the medical assistant binding relationship corresponding to the medical assistant binding request when the return message indicates that the medical assistant binding request has passed the review, and the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; The application module is used to send the user's basic information and authentication information so that the server can generate the corresponding medical assistant information of the user when the audit result of the user indicates that the user has passed the medical assistant audit.

12. A device for processing Internet hospital information, characterized in that: Applied to patient terminals, doctor terminals or pharmacist terminals, including: Information display module, used to display hospital related information; An information receiving module, used for receiving operation information for the hospital related information; An information generation module is used to generate Internet hospital information to be processed according to the operation information, and the Internet hospital information is processed based on a medical assistant terminal; wherein the medical assistant terminal corresponds to a target medical assistant. If the target medical assistant is bound to multiple doctors, the target medical assistant screens doctors through an interface to decide to view a certain doctor's medical questionnaire at the current stage; the medical assistant terminal receives a medical assistant binding request sent by a server, and the medical assistant binding request includes: a medical assistant identifier and a doctor identifier, and the medical assistant binding request is sent through the doctor terminal; a return message corresponding to the medical assistant binding request is sent to the server, so that the server saves the medical assistant binding relationship corresponding to the medical assistant binding request when the return message indicates that the medical assistant binding request has passed the review, and the medical assistant binding relationship includes: the medical assistant identifier and the doctor identifier; the server is also used to generate medical assistant information corresponding to the user when the user's review result indicates that the user has passed the medical assistant review.

13. An electronic device, characterized in that: include: one or more processors; a storage device for storing one or more programs, When the one or more programs are executed by the one or more processors, the one or more processors implement the method according to any one of claims 1 to 9.

14. A computer readable medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 9 is implemented.

Citation Information

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