Charging and discharging equipment return method, device and equipment

Abstract

The present application discloses a method, device and equipment for returning charging and discharging equipment, including: receiving a user-triggered request for returning charging and discharging equipment and location information, and determining a candidate battery-swapping device according to the location information; wherein the candidate battery-swapping device is used to recycle the charging and discharging equipment associated with the user; receiving the user's selection instruction for the target battery-swapping device from the candidate battery-swapping device, determining the target device position of the target battery-swapping device in the selection instruction, and pre-locking the target device position; the target device position is a device position locked for the user and used for the user to return the charging and discharging equipment associated with the user; displaying relevant information of the target device position; receiving a return trigger operation, and controlling the target battery-swapping device to open the door for the target device position. The method solves the problem of low efficiency in the return processing of charging and discharging equipment.

Description

Technical Field

[0001] The present application relates to the field of computer processing technology, and in particular to a method, device and equipment for returning charging and discharging equipment. Background Art

[0002] At present, mobile electronic products and electric vehicles are becoming more and more important in people's lives. However, the battery life of the charging and discharging equipment that powers mobile electronic products and electric vehicles often cannot meet the users' growing demand for mobile power supply. Battery replacement services for charging and discharging equipment have emerged, which to some extent solve the battery life problem of charging and discharging equipment for users.

[0003] In existing battery swap service solutions, one or more battery swap devices are generally deployed to store charging and discharging equipment, so that users can return charging and discharging equipment and / or obtain fully charged charging and discharging equipment to achieve the purpose of battery life. Although users can locate the battery swap device, it is difficult to accurately determine whether the battery swap device allows the return of the charging and discharging equipment when the user arrives at the location of the battery swap device, resulting in low efficiency in the return of charging and discharging equipment and increased battery swap costs. Especially for the delivery industry, riders often use power tools, and riders are unable to easily and conveniently swap batteries nearby, which affects the dispatch efficiency of delivery.

[0004] Therefore, how to improve the return efficiency of charging and discharging equipment is a problem that needs to be solved. Summary of the invention

[0005] The charging and discharging equipment return method provided in the embodiment of the present application provides a reasonable charging and discharging equipment return processing solution, solving the problem of low efficiency in charging and discharging equipment return processing.

[0006] An embodiment of the present application provides a method for returning a charging and discharging device, including: receiving a user-triggered charging and discharging device return request and location information, and determining a candidate battery swap device based on the location information; wherein the candidate battery swap device is used to recover the charging and discharging device associated with the user; receiving the user's selection instruction for a target battery swap device from the candidate battery swap devices, determining a target device position of the target battery swap device in the selection instruction, and making a reservation to lock the target device position; the target device position is a device position locked for the user and used for the user to return the charging and discharging device associated with the user; displaying relevant information of the target device position; receiving a return trigger operation, and controlling the target battery swap device to perform an opening operation on the target device position.

[0007] Optionally, determining a candidate battery swapping device based on the location information includes: determining a battery swapping device whose distance from the location indicated by the location information is within a preset distance range; and determining a candidate battery swapping device based on a state of the battery swapping device.

[0008] Optionally, determining a candidate battery swapping device based on the state of the battery swapping device includes: if the number of idle device positions of the battery swapping device is greater than an idle number threshold, then taking the battery swapping device as a candidate battery swapping device.

[0009] Optionally, the reservation locking of the target device position includes: sending a first reservation return instruction to the target battery exchange device, the first reservation return instruction is used to instruct the target battery exchange device to lock the target device position for the user according to a preset locking period; starting from the time corresponding to the successful reservation locking of the target device position, counting down to lock the target device position according to the preset locking period.

[0010] Optionally, the reservation locking of the target device position includes: obtaining the target locking period reserved by the user; sending a second reservation return instruction to the target battery exchange device, the second reservation return instruction being used to instruct the target battery exchange device to lock the target device position for the user within the target locking period; after the reservation locking of the target device position is successfully performed, starting from the start time of the target locking period, a countdown is performed to lock the target device position according to the interval length of the target locking period.

[0011] Optionally, the relevant information displayed about the target device location includes: displaying the lock countdown information of the target device location, and at least one of the following information: brand information of the target battery exchange device, geographic location information of the target battery exchange device, business hours information of the target battery exchange device, distance information between the geographic location of the target battery exchange device and the geographic location of the user, the guide information entrance corresponding to the target battery exchange device, and the navigation information entrance corresponding to the target battery exchange device.

[0012] Optionally, the receiving of a return trigger operation controls the target battery exchange device to perform a door opening operation on the target device position, including: receiving a trigger from the user to conduct close-range information interaction with the target battery exchange device; verifying whether the charging and discharging device return operation is consistent with the reservation lock information of the target device position of the target battery exchange device based on the information of the target battery exchange device obtained through the close-range information interaction, as well as the information of the user and / or the information of the electronic device used by the user; if the charging and discharging device return operation is consistent with the reservation lock information of the target device position of the target battery exchange device, sending a door opening instruction for the target device position to the target battery exchange device.

[0013] Optionally, it also includes: displaying guidance information for returning charging and discharging equipment; wherein, the guidance information for returning charging and discharging equipment is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target equipment position, and the guidance information for returning charging and discharging equipment includes at least one of the following information: identification information of the target equipment position, operation instruction information for the target equipment position, and prompt information for prompting the user to wait for the return result after completing the operation.

[0014] The embodiment of the present application also provides another charging and discharging equipment return method, including: obtaining a scheduled return instruction corresponding to a target charging and discharging equipment, and locking a target equipment position according to the scheduled return instruction; the target equipment position is an idle equipment position for returning the target charging and discharging equipment; the target charging and discharging equipment is associated with a user; detecting that close-range information interaction has been performed between a client corresponding to the user, and receiving a door opening instruction for the target equipment position, and performing a door opening operation on the target equipment position according to the door opening instruction.

[0015] Optionally, the method further includes: detecting information of the charging and discharging device returned by the user to the target device location; if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device, issuing a return success message.

[0016] An embodiment of the present application also provides a charging and discharging equipment return device, including: a candidate battery swapping equipment determination unit, used to receive a user-triggered charging and discharging equipment return request and location information, and determine the candidate battery swapping equipment based on the location information; wherein the candidate battery swapping equipment is used to recover the charging and discharging equipment associated with the user; a reservation unit, used to receive the user's selection instruction for the target battery swapping equipment from the candidate battery swapping equipment, determine the target device position of the target battery swapping equipment in the selection instruction, and reserve and lock the target device position; the target device position is a device position locked for the user and used for the user to return the charging and discharging equipment associated with the user; a display unit, used to display relevant information of the target device position; a return unit, used to receive a return trigger operation, and control the target battery swapping equipment to perform an opening operation on the target device position.

[0017] An embodiment of the present application also provides a charging and discharging equipment return device, including: a reservation unit, used to obtain a reservation return instruction corresponding to a target charging and discharging equipment, and lock the target equipment position according to the reservation return instruction; the target equipment position is an idle equipment position for returning the target charging and discharging equipment; the target charging and discharging equipment is associated with a user; a return unit, which detects that a close-range information interaction has been performed between a client corresponding to the user, and receives a door opening instruction for the target equipment position, and performs a door opening operation on the target equipment position according to the door opening instruction.

[0018] An embodiment of the present application also provides another method for returning charging and discharging equipment, including: detecting a user triggering a charging and discharging equipment return entrance, and displaying information of candidate battery exchange equipment; wherein the candidate battery exchange equipment is used to recover the charging and discharging equipment associated with the user, and the geographical location of the candidate battery exchange equipment matches the geographical area where the user is located; detecting that the user selects a target battery exchange equipment from the candidate battery exchange equipment, and displaying reservation lock information corresponding to the target device position of the target battery exchange equipment; the target device position is a device position locked for the user and used for the user to return the charging and discharging equipment associated with the user; performing close-range information interaction with the target battery exchange equipment, triggering the target battery exchange equipment to unlock the target device position, and displaying charging and discharging equipment return guidance information; wherein the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target device position.

[0019] Optionally, it also includes: in response to the start instruction of the battery replacement service page corresponding to the user, displaying the battery replacement service page; the battery replacement service page is used to display the charging and discharging equipment return entrance, as well as: the charging and discharging equipment information and / or power data of the charging and discharging equipment associated with the user.

[0020] Optionally, it also includes: obtaining and displaying battery replacement reminder information and / or power data corresponding to the charging and discharging equipment associated with the user.

[0021] Optionally, the power data corresponding to the charging and discharging device associated with the user includes at least one of the following data: current expected driving data, remaining power data, and total mileage data.

[0022] Optionally, the displaying of the information of the candidate battery swapping devices includes: displaying the information of the candidate battery swapping devices based on the distance between the candidate battery swapping devices and the geographic location of the user.

[0023] Optionally, the display of information on candidate battery swapping equipment includes: displaying information on battery swapping equipment that meets the conditions for recycling charging and discharging equipment.

[0024] Optionally, the condition for recycling the charging and discharging equipment is that the number of idle device positions is greater than an idle number threshold.

[0025] Optionally, the information displayed about the candidate battery swapping device includes at least one of the following information: identification information of the candidate battery swapping device, the number of idle device positions of the candidate battery swapping device, the distance between the candidate battery swapping device and the user's geographic location, and the navigation information entry corresponding to the candidate battery swapping device.

[0026] Optionally, the detection of user triggering the charging and discharging equipment return entrance, obtaining and displaying the information of candidate battery swapping equipment, includes: in response to detecting the triggering of the charging and discharging equipment return entrance, displaying the confirmation information of the appointment to return the charging and discharging equipment; if it is detected that the user cancels the appointment to return the charging and discharging equipment associated with the user, returning to the battery swapping service page corresponding to the user; if it is detected that the user confirms the appointment to return the charging and discharging equipment associated with the user, issuing a return request for the charging and discharging equipment associated with the user, obtaining the information of the candidate battery swapping equipment according to the return response to the return request, and displaying the information of the candidate battery swapping equipment.

[0027] Optionally, the detection of the user selecting a target battery swap device from the candidate battery swap devices and displaying the reservation lock information corresponding to the target device position of the target battery swap device include: in response to detecting that the user selects a target battery swap device from the candidate battery swap devices, displaying confirmation information of the reservation for the target battery swap device; if it is detected that the user confirms the reservation to the target battery swap device to return the charging and discharging equipment associated with the user, then issuing a reservation request for the target battery swap device, obtaining the reservation lock information corresponding to the target device position of the target battery swap device based on the reservation response to the reservation request, and displaying the reservation lock information; if it is detected that the user cancels the reservation for the target battery swap device or receives reservation failure information, then returning to the page displaying the information of the candidate battery swap device.

[0028] Optionally, the target battery exchange device is a battery exchange device locked for the user during a target locking period; the display of the reservation locking information includes: displaying the identification information of the target battery exchange device and / or the target device position information, the target locking period information and / or locking timing information.

[0029] Optionally, at least one of the following information of the target battery exchange device is also displayed: brand information of the target battery exchange device, geographic location information of the target battery exchange device, business hours information of the target battery exchange device, distance information between the geographic location of the target battery exchange device and the geographic location of the user, the guidance information entry corresponding to the target battery exchange device, and the navigation information entry corresponding to the target battery exchange device.

[0030] Optionally, it also includes: if it is detected that the user triggers close-range information interaction with the target battery exchange device, obtaining the information of the target battery exchange device through close-range information interaction, and sending the obtained information of the target battery exchange device, as well as the information of the user and / or the information of the electronic device used by the user; wherein, the obtained information of the target battery exchange device, as well as the information of the user and / or the information of the electronic device used by the user, are used to verify whether the return operation of the charging and discharging equipment is consistent with the reservation lock information; if it is detected that the user cancels the reserved return for the target battery exchange device, returning to the battery exchange service page corresponding to the user, and displaying a prompt message that the reserved return has been canceled.

[0031] Optionally, the display of charging and discharging equipment return guidance information includes: displaying identification information of the target device position; and / or, displaying operation instruction information for the target device position; and / or, displaying prompt information for prompting the user to wait for the return result after completing the operation.

[0032] Optionally, it also includes: if the received return result is a failed return, detecting that the user triggers an interface element for contacting customer service, or returning to the battery replacement service page corresponding to the user; if the received return result is a successful return, detecting that the user triggers a battery replacement service purchase page, or returning to the battery replacement service page corresponding to the user.

[0033] An embodiment of the present application also provides another method for returning charging and discharging equipment, including: obtaining a return request issued by a client for a charging and discharging equipment associated with a user; obtaining candidate battery-exchanging equipment based on the geographical area where the user is located, and sending information of the candidate battery-exchanging equipment to the client; wherein the candidate battery-exchanging equipment is used to recover the charging and discharging equipment associated with the user, and the geographical location of the candidate battery-exchanging equipment matches the geographical area where the user is located; obtaining the target battery-exchanging equipment selected by the user, and sending a reservation return instruction to the target battery-exchanging equipment; the reservation return instruction is used to instruct the target battery-exchanging equipment to lock the target device position, and the target device position is locked for the user, Used for the user to return the device position of the charging and discharging device associated with the user; obtain the locking information of the target device position, generate the reservation locking information corresponding to the target device position based on the locking information, and send the reservation locking information to the client; obtain the close range interaction information between the client and the target battery swapping device, send a return instruction to the target battery swapping device, and send charging and discharging device return guidance information to the client; wherein, the return instruction is used to control the target battery swapping device to unlock the target device position, and the charging and discharging device return guidance information is used to guide the user to return the charging and discharging device associated with the user to the unlocked target device position.

[0034] The embodiment of the present application also provides another charging and discharging device returning method, including: obtaining a scheduled return instruction corresponding to a target charging and discharging device sent by a server, and locking a target device position according to the scheduled return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with a user; detecting that close-range information interaction has been performed with a client, and receiving a return instruction sent by the server, and unlocking the target device position according to the return instruction; detecting information of the charging and discharging device returned by the user to the target device position, and if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device, issuing a return success message.

[0035] An embodiment of the present application also provides a charging and discharging equipment return device, including: a candidate battery exchange equipment display unit, used to detect that a user triggers a charging and discharging equipment return entrance, and display information of the candidate battery exchange equipment; wherein the candidate battery exchange equipment is used to recover the charging and discharging equipment associated with the user, and the geographical location of the candidate battery exchange equipment matches the geographical area where the user is located; a target battery exchange equipment selection unit, used to detect that the user selects a target battery exchange equipment from the candidate battery exchange equipment, and display reservation lock information corresponding to the target device position of the target battery exchange equipment; the target device position is a device position locked for the user and used for the user to return the charging and discharging equipment associated with the user; a return unit, used to perform close information interaction with the target battery exchange equipment, trigger the target battery exchange equipment to unlock the target device position, and display charging and discharging equipment return guide information; wherein the charging and discharging equipment return guide information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target device position.

[0036] An embodiment of the present application further provides an electronic device, comprising: a memory, and a processor; the memory is used to store a computer program, and after the computer program is run by the processor, the method provided in the embodiment of the present application is executed.

[0037] An embodiment of the present application also provides a storage device storing a computer program. After the computer program is run by a processor, the method provided in the embodiment of the present application is executed.

[0038] Compared with the prior art, this application has the following advantages:

[0039] The embodiments of the present application provide a method, device and equipment for returning charging and discharging equipment, which receives a user-triggered request for returning charging and discharging equipment and location information, determines candidate battery swapping equipment according to the location information; receives the user's selection instruction for the target battery swapping equipment from the candidate battery swapping equipment, determines the target device position of the target battery swapping equipment in the selection instruction, and reserves and locks the target device position; displays relevant information of the target device position; receives a return trigger operation, and controls the target battery swapping equipment to open the door for the target device position. Obtaining candidate battery swapping equipment based on location information facilitates the return of charging and discharging equipment nearby. The user selects the target battery swapping equipment from the candidate battery swapping equipment, so that the user can flexibly select a more suitable battery swapping equipment to return the charging and discharging equipment. In addition, by reserving and locking the equipment position, the equipment position can be reserved in advance for the user in the target battery swapping equipment, thereby improving the return efficiency. Thus, a more reasonable charging and discharging equipment return processing solution is provided, which solves the problem of low efficiency in charging and discharging equipment return processing.

[0040] Another charging and discharging equipment return method, device and equipment provided in the embodiment of the present application, through the appointment return instruction corresponding to the target charging and discharging equipment, the target equipment position is locked according to the appointment return instruction; it is detected that there is a close-range information interaction between the client corresponding to the user, and a door opening instruction for the target equipment position is received, and the door opening operation is performed on the target equipment position according to the door opening instruction. By locking the equipment position by appointment, the equipment position can be reserved in advance for the user in the target battery exchange equipment, thereby improving the return efficiency; the door opening operation is performed when the close-range information interaction and the door opening instruction are detected, thereby providing a more reasonable charging and discharging equipment return processing solution and solving the problem of low efficiency in charging and discharging equipment return processing.

[0041] The embodiment of the present application provides a method, device and equipment for returning charging and discharging equipment, which displays the information of candidate battery-swapping equipment by detecting that the user triggers the charging and discharging equipment return entrance; wherein the geographical location of the candidate battery-swapping equipment matches the geographical area where the user is located; detects that the user selects the target battery-swapping equipment from the candidate battery-swapping equipment, and displays the reservation lock information corresponding to the target device position of the target battery-swapping equipment; performs close information interaction with the target battery-swapping equipment, triggers the target battery-swapping equipment to unlock the target device position, and displays the charging and discharging equipment return guidance information; wherein the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target device position. Since the geographical location of the candidate battery-swapping equipment matches the geographical area where the user is located, it is convenient for the user to return the charging and discharging equipment nearby. Furthermore, the user selects the target battery-swapping equipment from the candidate battery-swapping equipment, so that the user can flexibly select a more suitable battery-swapping equipment to return the charging and discharging equipment. In addition, the equipment position is locked for the user, and unlocked after close information interaction with the target battery-swapping equipment, so that the equipment position can be reserved for the user in the target battery-swapping equipment in advance, thereby improving the return efficiency. This provides a more reasonable charging and discharging equipment return process and solves the problem of low efficiency in the charging and discharging equipment return process.

[0042] Another charging and discharging equipment return method and equipment provided in an embodiment of the present application is by obtaining a return request for a charging and discharging equipment associated with a user issued by a client; obtaining candidate battery-exchanging equipment based on the geographical area where the user is located, and sending information of the candidate battery-exchanging equipment to the client; wherein the geographical location of the candidate battery-exchanging equipment matches the geographical area where the user is located; obtaining the target battery-exchanging equipment selected by the user, and sending a reservation return instruction to the target battery-exchanging equipment; the reservation return instruction is used to instruct the target battery-exchanging equipment to lock the target equipment position, obtain the locking information of the target equipment position, generate the reservation locking information corresponding to the target equipment position based on the locking information, and send the reservation locking information to the client; obtaining the close-range interaction information between the client and the target battery-exchanging equipment, sending a return instruction to the target battery-exchanging equipment, and sending charging and discharging equipment return guidance information to the client; wherein the return instruction is used to control the target battery-exchanging equipment to unlock the target equipment position, and the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target equipment position. Candidate battery swapping equipment is obtained based on the user's geographical area, so that the user can return the charging and discharging equipment nearby. Furthermore, the user selects the target battery swapping equipment, which allows the user to flexibly choose a more suitable battery swapping equipment to return the charging and discharging equipment. In addition, a reservation return instruction is sent to the target battery swapping equipment to lock the device position for the user, and a return instruction is sent to unlock it after the client and the target battery swapping equipment have close information exchange, so that the device position can be reserved in advance for the user in the target battery swapping equipment; and, charging and discharging equipment return guidance information is sent to the client, which can guide the user to perform the return operation, thereby improving the return efficiency. This solves the problem of low efficiency in the return processing of charging and discharging equipment.

[0043] Another charging and discharging equipment return method and device provided in an embodiment of the present application, by acquiring a scheduled return instruction corresponding to the target charging and discharging equipment sent by the service end, locking the target equipment position according to the scheduled return instruction; the target equipment position is an idle equipment position for returning the target charging and discharging equipment; the target charging and discharging equipment is associated with a user; detecting that a close-range information interaction has been performed with the client, and receiving a return instruction sent by the service end, unlocking the target equipment position according to the return instruction; detecting the information of the charging and discharging equipment returned by the user to the target equipment position, and if the information of the returned charging and discharging equipment is consistent with the information of the target charging and discharging equipment, a return success message is issued. The equipment position is locked for the user according to the scheduled return instruction, and a return instruction is issued to unlock after the client and the target battery exchange equipment have close-range information interaction, so that the equipment position can be reserved in advance for the user in the target battery exchange equipment, thereby improving the return efficiency. Thereby, the problem of low efficiency in the return processing of charging and discharging equipment is solved. BRIEF DESCRIPTION OF THE DRAWINGS

[0044] Figure 1 is a schematic diagram of the system environment provided by an embodiment of the present application;

[0045] Figure 1A is a processing flow chart of the charging and discharging device returning method provided in the first embodiment of the present application;

[0046] Figure 1B is a processing flow chart of a charging and discharging device return method provided in the second embodiment of the present application;

[0047] Figure 1C It is a schematic diagram of a charging and discharging equipment returning device provided in the third embodiment of the present application;

[0048] Figure 1D It is a schematic diagram of a charging and discharging equipment returning device provided in the fourth embodiment of the present application;

[0049] Figure 2 is a processing flow chart of a charging and discharging device return method provided in a fifth embodiment of the present application;

[0050] Figure 3 This is a schematic diagram of a battery replacement service page provided in the fifth embodiment of the present application and guiding the user to confirm again to enter the return process;

[0051] Figure 4 It is a schematic diagram of a page showing candidate battery swapping equipment in a charging and discharging equipment return process provided in the fifth embodiment of the present application and guiding the user to reconfirm the selected target battery swapping equipment;

[0052] Figure 5 It is a schematic diagram of a reservation result of a target battery swapping device for returning a charging and discharging device in a charging and discharging device return process provided in the fifth embodiment of the present application;

[0053] Figure 6 This is a schematic diagram of an operation guide and operation result for guiding a user to return a charging and discharging device in a charging and discharging device return process provided in the fifth embodiment of the present application;

[0054] Figure 7 is a processing flow chart of a charging and discharging device returning method provided in the sixth embodiment of the present application;

[0055] Figure 8 is a processing flow chart of a charging and discharging device returning method provided in the seventh embodiment of the present application;

[0056] Fig. 9 This is a schematic diagram of a charging and discharging equipment returning device provided in the eighth embodiment of the present application;

[0057] Fig.10 It is a schematic diagram of an electronic device provided by this application. DETAILED DESCRIPTION

[0058] Many specific details are described in the following description to facilitate a full understanding of the present application. However, the present application can be implemented in many other ways than those described herein, and those skilled in the art can make similar generalizations without violating the connotation of the present application, so the present application is not limited by the specific implementation disclosed below.

[0059] The present application provides a method, device, electronic device and storage device for returning a charging and discharging device. The present application also provides four other methods, devices, electronic devices and storage devices for returning a charging and discharging device. These are described one by one in the following embodiments.

[0060] For ease of understanding, the system environment provided by the embodiment of the present application is first given. In practical applications, mobile electronic products or electric vehicles used by users can obtain battery life through the battery replacement service of charging and discharging equipment. The so-called charging and discharging equipment is used to charge and / or discharge electronic equipment and / or electric equipment that meet preset conditions, and refers to equipment with charging and / or discharging functions. Charging and discharging equipment includes but is not limited to: mobile power supplies, on-board power supplies of electric vehicles, batteries, power banks, etc. The so-called battery replacement service for charging and discharging equipment refers to services provided for replacing charging and discharging equipment to meet battery life requirements, especially charging and discharging equipment rental and return or replacement of fully charged charging and discharging equipment after use. In fact, different battery replacement service providers often deploy multiple battery replacement devices for storing charging and discharging equipment, which is convenient for users to return charging and discharging equipment and / or obtain fully charged charging and discharging equipment, thereby achieving the purpose of battery life. The battery replacement equipment has a device position for storing charging and discharging equipment. The battery replacement equipment deployed by different battery replacement service providers often has different brand logos, their respective business hours, their respective control interfaces, and the density or coverage of the deployed battery replacement equipment is different, and different management methods may also be adopted for their respective charging and discharging equipment positions. The platform can communicate through the platform's server and the control interface of the battery swapping equipment according to the contract information with different battery swapping service providers, so as to realize the centralized management of the battery swapping service by the platform.

[0061] The scenario is explained by taking the riders in the delivery industry as an example. The rider uses an electric motorcycle for delivery. He can rent a charged vehicle power supply through the battery swap application (such as the battery swap APP) provided by the platform, obtain the candidate battery swap equipment that can return the vehicle power supply through the return entrance of the battery swap application, and after selecting the target battery swap equipment, the platform locks a device position of the target battery swap equipment for the rider during the reservation period, that is, the target device position. The rider goes to the target battery swap equipment during the reservation period and interacts with the battery swap equipment at close range through the mobile phone, opens the locked device position, and returns the vehicle power supply to the target device position, completing the return process.

[0062] Please refer to Figure 1, the figure includes: user mobile phone 101, server 102, battery exchange equipment 103. The battery exchange equipment is a device that can store charging and discharging equipment. A battery exchange device is provided with one or more equipment positions for storing charging and discharging equipment. The equipment position can be a card position or a slot position, or a warehouse position, which is not limited in this application. An example of a battery exchange device is a charging cabinet or a charging station or a battery exchange station. The battery exchange equipment 1 to N is not limited in quantity, and is not limited to the equipment of the same battery exchange service provider. The user's mobile phone refers to a client (or client application) installed on the electronic device used by the user that provides a battery exchange service function. The electronic devices used by the user include but are not limited to mobile phones, PADs, smart terminals, etc. The server refers to a server (or server application) corresponding to the client running on the platform server. The server also communicates with the interface of the battery exchange device open to the server, and can transmit control information. After the user triggers the charging and discharging equipment return entrance, the user's mobile phone requests nearby battery swapping equipment from the server; the server obtains candidate battery swapping equipment based on the location, and sends the information of the candidate battery swapping equipment to the user's mobile phone; the server receives the target battery swapping equipment selected by the user, and sends an appointment return instruction to the target battery swapping equipment, locking the target equipment position; the information of the locked target equipment position is sent to the user's mobile phone; the user goes to the geographical location of the target battery swapping equipment, uses the mobile phone to conduct close information interaction with the target battery swapping equipment, and the user returns the charging and discharging equipment to the target equipment position of the target battery swapping equipment.

[0063] In the above system environment and scenario, the user's mobile phone determines the target battery swap device and locks the target device position through the server, which is only an embodiment of the system environment. Of course, the user's mobile phone can also communicate directly with multiple battery swap devices to obtain candidate battery swap devices; after the user selects the target battery swap device, the user's mobile phone communicates with the target battery swap device to lock the target device position of the target battery swap device, and the target device position can be controlled to be locked according to the appointment period, and the lock timing is performed on the mobile phone. It can be understood that the above system environment and scenario descriptions are not limitations on the method provided in this application, but are general descriptions for ease of understanding.

[0064] The following combination Figure 1A The method for returning the charging and discharging equipment provided in the first embodiment of the present application is described. Figure 1A The charging and discharging equipment returning method shown includes: step S101a to step S104a.

[0065] Step S101a, receiving a user-triggered charging and discharging device return request and location information, and determining a candidate battery swap device based on the location information; wherein the candidate battery swap device is used to recover the charging and discharging device associated with the user.

[0066] This step is to determine the candidate battery swapping equipment based on the location information. Among them, the candidate battery swapping equipment refers to the battery swapping equipment that meets the conditions for recycling charging and discharging equipment, especially the battery swapping equipment with idle equipment positions. Idle equipment positions refer to equipment positions set on the battery swapping equipment that can be allocated to users to return charging and discharging equipment. The location information can be a geographical location or area selected by the user, or it can be the current location of the user obtained with the permission of the user. Specifically, the determination of the candidate battery swapping equipment according to the location information includes: determining the battery swapping equipment whose distance from the location indicated by the location information is within a preset distance range; determining the candidate battery swapping equipment according to the state of the battery swapping equipment. Among them, the state of the battery swapping equipment can be understood as the battery swapping equipment having idle equipment positions or the battery swapping equipment having idle equipment positions exceeding a preset idle number threshold. Specifically includes the following processing: if the number of idle equipment positions of the battery swapping equipment is greater than the idle number threshold, the battery swapping equipment is used as a candidate battery swapping equipment. For example, when the number of idle equipment positions of the battery swapping equipment is more than 2 and supports return, the battery swapping equipment with at least 2 idle equipment positions can be determined as a candidate battery swapping equipment.

[0067] In this embodiment, it also includes displaying the information of candidate battery swapping devices to the user, specifically including: displaying at least one of the following information of the candidate battery swapping device: the identification information of the candidate battery swapping device, the number of free device positions of the candidate battery swapping device, the distance between the candidate battery swapping device and the user's geographical location, and the navigation information entry corresponding to the candidate battery swapping device. Furthermore, the information of the candidate battery swapping devices can be displayed based on the sorting of the distance between the candidate battery swapping devices and the user's geographical location. Thereby, it is convenient for the user to select the target battery swapping device for returning the charging and discharging device associated with it from the candidate battery swapping devices. In this embodiment, it also includes: obtaining the battery swapping prompt information and / or power data corresponding to the charging and discharging device associated with the user, and displaying the battery swapping prompt information and / or power data, and the battery swapping prompt information can enable the user to return the charging and discharging device in time. For example, when it is determined that the user's battery replacement service package expires or within the preset reminder time before expiration, a return reminder message is pushed to the electronic device used by the user, so that the user can arrange the return of the charging and discharging equipment in advance and improve the battery replacement efficiency. If the user is a distribution resource, it is convenient for the distribution platform to reasonably dispatch orders according to the power data of the charging and discharging equipment of each distribution resource, and guide the distribution resources to replace the battery nearby to ensure the efficiency of receiving orders during the distribution resource battery replacement. Specifically, at least one of the following information of the charging and discharging equipment associated with the user can be displayed: charging and discharging equipment information, power data, and battery replacement reminder information; wherein the power data includes at least one of the current expected driving data, remaining power data, and total travel data.

[0068] Step S102a, receiving the user's selection instruction for the target battery exchange device from the candidate battery exchange devices, determining the target device position of the target battery exchange device in the selection instruction, and making a reservation to lock the target device position; the target device position is the device position locked for the user and used for the user to return the charging and discharging device associated with the user.

[0069] This step is to select the target battery exchange device and reserve and lock the target device position. The reservation can be made for the current time or the user can select the time or time period. In the method of reserving the current time, the reservation lock of the target device position includes: sending a first reservation return instruction to the target battery exchange device, the first reservation return instruction is used to instruct the target battery exchange device to lock the target device position for the user according to the preset locking time; from the time corresponding to the successful reservation lock of the target device position, the target device position is locked according to the preset locking time. Countdown. In the method of reserving the target device position by the user selecting the time or time period, the reservation lock of the target device position includes: obtaining the target locking time period reserved by the user; sending a second reservation return instruction to the target battery exchange device; the second reservation return instruction is used to instruct the target battery exchange device to lock the target device position for the user within the target locking time period; after the reservation lock of the target device position is successful, from the start time of the target locking time period, the target device position is locked according to the interval of the target locking time period. The information of the lock countdown can also be displayed. That is to say, after the user selects the target battery swapping device, the reservation is successful if the target device position of the target battery swapping device is successfully locked; after the reservation is successful, the reservation timing starts, and the countdown can be performed according to the reservation period or the current time of the successful reservation, and a prompt message is displayed to remind the user to return the charging and discharging device within the specified time. Among them, the duration of the countdown information is the preset locking duration, or the locking duration defined by the target locking period.

[0070] Step S103a, displaying relevant information of the target device location.

[0071] This step is to display the relevant information of the target device location, so that the user can arrange the return plan in advance. Specifically, the relevant information of the target device location is displayed, including: displaying the lock countdown information of the target device location, and at least one of the following information: brand information of the target battery swapping device, geographical location information of the target battery swapping device, business hours information of the target battery swapping device, distance information between the geographical location of the target battery swapping device and the geographical location of the user, guide information entry corresponding to the target battery swapping device, and navigation information entry corresponding to the target battery swapping device. Among them, the information of the locked target device location displayed, such as the position number, is consistent with the actual position number offline. Among them, displaying the geographical location and business hours of the target battery swapping device can facilitate users to determine the appointment time period more accurately, and the guide information includes information such as the location of the target battery swapping device and the recommended driving speed. Thereby, the user's return processing efficiency can be improved.

[0072] Step S104a, receiving a return trigger operation, and controlling the target battery exchange device to perform a door opening operation on the target device position.

[0073] This step is for the processing of returning the charging and discharging equipment to the target device position. Among them, the receiving of the return trigger operation controls the target battery exchange device to perform the door opening operation for the target device position, including: receiving the user trigger to conduct close-range information interaction with the target battery exchange device; verifying whether the charging and discharging equipment return operation is consistent with the reservation lock information of the target device position of the target battery exchange device based on the information of the target battery exchange device obtained through close-range information interaction, as well as the information of the user and / or the information of the electronic device used by the user; if the charging and discharging equipment return operation is consistent with the reservation lock information of the target device position of the target battery exchange device, then sending the door opening instruction for the target device position to the target battery exchange device. Among them, close-range information interaction can be but is not limited to scanning tags such as QR codes, bar codes, Bluetooth, WIFI, NFC, reading RFID and the like. During implementation, user information and / or information of electronic devices used by the user, as well as information of charging and discharging devices associated with the user, can be extracted through close-range information interaction, and it is determined that the charging and discharging device matches the target battery swap device and / or target device position, and the user information and / or information of electronic devices used by the user (such as mobile phone number or user ID) matches the user information recorded in the reservation information of the target device position, then a door opening command is issued to the target battery swap device to open the door of the target device position. An example of a specific return scenario is as follows: the user triggers "Scan code to return" to enter the "Scan code to bind device" page, the user scans the QR code on the battery swap device, and determines that the user information and the charging and discharging device information associated with the user are consistent with the reservation information corresponding to one of the target device positions pre-locked by the battery swap device, then the door of the target device position of the offline cabinet will automatically open, and after successful opening, the user will be prompted with the specific cabinet number opened, and the user will be guided to close the cabinet door after completing the operation, and wait for the return result.

[0074] In this embodiment, it also includes: displaying guidance information for returning charging and discharging equipment; wherein, the guidance information for returning charging and discharging equipment is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target equipment position, and the guidance information for returning charging and discharging equipment includes at least one of the following information: identification information of the target equipment position, operation instruction information for the target equipment position, and prompt information for prompting the user to wait for the return result after completing the operation. Thereby ensuring a successful return. In this embodiment, the target battery exchange device receives a scheduled return instruction, including a first scheduled return instruction or a second scheduled return instruction to lock the allocated equipment position installation scheduled return instruction, and receives a door opening instruction when the user scans the code to return it, and opens the box door of the target equipment position. Specifically include: obtaining the scheduled return instruction corresponding to the target charging and discharging device, locking the target device position according to the scheduled return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with the user; detecting that the client corresponding to the user has performed close information interaction, and receiving the door opening instruction for the target device position, and performing the door opening operation for the target device position according to the door opening instruction. In fact, the power exchange device can also further verify whether the charging and discharging device placed in the target device position can be recycled by this power exchange device. Specifically include: detecting the information of the charging and discharging device returned to the target device position by the user; if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device, a return success message is issued. Of course, the power exchange device can also verify whether the target charging and discharging device can be recycled by this power exchange device when receiving the scheduled return instruction. Specifically include: parsing the information of the charging and discharging device carried in the scheduled return instruction; if the information of the returned charging and discharging device matches the information of the power exchange device executing the method, the target device position is locked according to the scheduled return instruction.

[0075] It should be noted that, in the absence of conflict, the features provided in this embodiment and other embodiments of the present application can be combined with each other, and step S101 or similar terms do not limit the steps to be executed sequentially.

[0076] So far, the method provided by this embodiment has been described. In the method, candidate battery swapping equipment is obtained based on location information, so as to facilitate the return of charging and discharging equipment nearby; the user selects the target battery swapping equipment from the candidate battery swapping equipment, so that the user can flexibly select a more suitable battery swapping equipment to return the charging and discharging equipment; in addition, by reserving and locking the equipment position, the equipment position can be reserved in advance for the user in the target battery swapping equipment, thereby improving the return efficiency. Thus, a more reasonable charging and discharging equipment return processing solution is provided, which solves the problem of low efficiency in the return processing of charging and discharging equipment.

[0077] Based on the above embodiment, the second embodiment of the present application provides another method for returning a charging and discharging device. For the same parts, please refer to the corresponding description of the above embodiment. Figure 1B The method is described. Figure 1B The charging and discharging equipment returning method shown includes: step S101b to step S102b.

[0078] Step S101b, obtaining a reservation return instruction corresponding to the target charging and discharging device, and locking the target device position according to the reservation return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with the user;

[0079] Step S102b: detecting that a close-range information interaction has been performed between the client corresponding to the user, and receiving a door opening instruction for the target device position sent by the server, and performing a door opening operation for the target device position according to the door opening instruction.

[0080] In this embodiment, the target battery exchange device receives a reservation return instruction, including a first reservation return instruction or a second reservation return instruction to lock the device position that can be allocated, and receives a door opening instruction when the user scans the code to return, and opens the door of the target device position. Among them, the processing of the user scanning the code to return and opening the door specifically includes: detecting that a close-range information interaction has been carried out between the client corresponding to the user, and receiving a door opening instruction for the target device position, and performing a door opening operation on the target device position according to the door opening instruction.

[0081] In step S101b, the battery exchange device can verify whether the target charging and discharging device is recyclable by the battery exchange device upon receiving the scheduled return instruction. Specifically, it includes: parsing the information of the charging and discharging device carried in the scheduled return instruction; if the information of the returned charging and discharging device matches the information of the battery exchange device executing the method, the target device position is locked according to the scheduled return instruction.

[0082] In step S102b, the battery swap device can further verify whether the charging and discharging device placed in the target device position is recyclable by the battery swap device. Specifically, it includes: detecting the information of the charging and discharging device returned by the user to the target device position; if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device, a return success message is issued.

[0083] So far, the method provided in this embodiment has been explained. In the method, by booking and locking the device position, the device position can be reserved in advance for the user in the target battery exchange device, thereby improving the return efficiency; close-range information interaction and door opening instructions are detected to perform door opening operations, thereby providing a more reasonable charging and discharging equipment return processing solution and solving the problem of low charging and discharging equipment return processing efficiency.

[0084] Corresponding to the first embodiment, the third embodiment of the present application provides a charging and discharging equipment return device. For the same parts, please refer to the corresponding description of the above embodiment. Figure 1C The device will be described. Figure 1C The charging and discharging equipment return device shown includes:

[0085] The candidate battery swap device determination unit 101c is used to receive a user-triggered charging and discharging device return request and location information, and determine a candidate battery swap device according to the location information; wherein the candidate battery swap device is used to recycle the charging and discharging device associated with the user;

[0086] The reservation unit 102c is used to receive the user's selection instruction for the target battery swapping device from the candidate battery swapping devices, determine the target device position of the target battery swapping device in the selection instruction, and reserve and lock the target device position; the target device position is the device position locked for the user and used for the user to return the charging and discharging device associated with the user;

[0087] A display unit 103c, used to display the relevant information of the target device location;

[0088] The return unit 104c is used to receive a return trigger operation and control the target battery exchange device to perform a door opening operation on the target device position.

[0089] Optionally, the candidate battery swapping device determination unit 101c is specifically used to: determine a battery swapping device whose distance from the location indicated by the location information is within a preset distance range; and determine a candidate battery swapping device based on a state of the battery swapping device.

[0090] Optionally, the candidate battery swapping device determination unit 101c is specifically used to: if the number of idle device positions of the battery swapping device is greater than an idle number threshold, then the battery swapping device is used as a candidate battery swapping device.

[0091] Optionally, the reservation unit 102c is specifically used to: send a first reservation return instruction to the target battery exchange device, the first reservation return instruction is used to instruct the target battery exchange device to lock the target device position for the user according to a preset locking period; from the time corresponding to the successful reservation locking of the target device position, countdown to lock the target device position according to the preset locking period.

[0092] Optionally, the reservation unit 102a is specifically used to: obtain the target locking period reserved by the user; send a second reservation return instruction to the target battery exchange device; the second reservation return instruction is used to instruct the target battery exchange device to lock the target device position for the user within the target locking period; after the target device position is successfully reserved and locked, starting from the start time of the target locking period, the target device position is locked and counted down according to the interval length of the target locking period.

[0093] Optionally, the display unit 103c is specifically used to: display the locking countdown information of the target device position, and at least one of the following information: brand information of the target battery exchange device, geographic location information of the target battery exchange device, business hours information of the target battery exchange device, distance information between the geographic location of the target battery exchange device and the geographic location of the user, the guide information entrance corresponding to the target battery exchange device, and the navigation information entrance corresponding to the target battery exchange device.

[0094] Optionally, the return unit 104c is specifically used to: receive the user trigger to conduct close-range information interaction with the target battery swapping device; verify whether the return operation of the charging and discharging device is consistent with the reservation locking information of the target device position of the target battery swapping device based on the information of the target battery swapping device obtained through the close-range information interaction, as well as the information of the user and / or the information of the electronic device used by the user; if the return operation of the charging and discharging device is consistent with the reservation locking information of the target device position of the target battery swapping device, then send an opening instruction for the target device position to the target battery swapping device.

[0095] Optionally, the return unit 104c is specifically used to: display charging and discharging equipment return guidance information; wherein, the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target equipment position, and the charging and discharging equipment return guidance information includes at least one of the following information: identification information of the target equipment position, operation instruction information for the target equipment position, and prompt information for prompting the user to wait for the return result after completing the operation.

[0096] Corresponding to the second embodiment, the fourth embodiment of the present application provides a charging and discharging equipment return device. For the same parts, please refer to the corresponding description of the above embodiment. Figure 1D The device will be described. Figure 1D The charging and discharging equipment return device shown includes:

[0097] The reservation unit 101d is used to obtain a reservation return instruction corresponding to the target charging and discharging device, and lock the target device position according to the reservation return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with the user;

[0098] The returning unit 102d detects that a close-range information interaction has been performed between the clients corresponding to the user, and receives a door opening instruction for the target device position, and performs a door opening operation for the target device position according to the door opening instruction.

[0099] Optionally, the returning unit 102d is specifically configured to: detect information of the charging and discharging device returned by the user to the target device location; and send a return success message if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device.

[0100] Based on the above embodiments, the fourth embodiment of the present application provides another method for returning a charging and discharging device. Figures 2 to 6 The method for returning the charging and discharging equipment provided in the fifth embodiment is described. Figure 2 The charging and discharging equipment returning method shown includes: step S201 to step S203.

[0101] Step S201, detect that the user triggers the charging and discharging equipment return entrance, and display the information of the candidate battery swapping equipment; wherein, the candidate battery swapping equipment is used to recover the charging and discharging equipment associated with the user, and the geographical location of the candidate battery swapping equipment matches the geographical area where the user is located.

[0102] In the embodiment of the present application, the geographical area where the user is located can be a geographical location or area selected by the user, or it can be the current location of the user obtained with the user's permission. The candidate battery swap equipment refers to a battery swap equipment that meets the conditions for recycling charging and discharging equipment. Among them, the condition for recycling charging and discharging equipment is that the number of idle equipment positions is greater than the idle number threshold, and the idle equipment position is a device position set on the battery swap equipment that can be allocated to the user to return the charging and discharging equipment.

[0103] Each step of the embodiment of the present application can be executed on the electronic device side used by the user, for example, by a client that provides a battery replacement service function on the electronic device used by the user. The electronic device used by the user can be a smart product such as a mobile phone, a smart terminal, a PAD, a portable device, etc. In this step, the charging and discharging equipment return entrance is triggered, and the information of the candidate battery replacement equipment is displayed. The charging and discharging equipment return entrance is an entrance control or component displayed on the client for receiving the user's trigger input to start the user's charging and discharging equipment return process. Its specific formation method is not limited. It can be generated by the server corresponding to the client and provided to the client for rendering, or it can be generated and displayed by the client. This step can have multiple implementation methods. In one implementation method, the electronic device used by the user can request the server to obtain the information of the candidate battery replacement equipment. Specifically, after the user triggers the charging and discharging equipment return entrance, the server is requested for nearby battery replacement equipment; the server obtains the candidate battery replacement equipment based on the location and sends the information of the candidate battery replacement equipment to the client. In another embodiment, the electronic device used by the user sends a query request to multiple battery swap devices in the local geographical area and nearby areas to query candidate battery swap devices for returnable charging and discharging devices, receives response information of candidate battery swap devices for determining the returnable charging and discharging devices, thereby obtaining information of candidate battery swap devices and displaying it on the electronic device used by the user. In actual implementation, the client can be used to obtain or receive battery swap prompt information and / or power data corresponding to the charging and discharging device associated with the user, and display the battery swap prompt information and / or power data. Obtaining or receiving the battery swap prompt information can enable the user to return the charging and discharging device in a timely manner. For example, a return reminder message is pushed to the electronic device used by the user when it is determined that the user's battery swap service package expires or within a preset reminder time before the expiration, so that the user can arrange the return of the charging and discharging device in advance, improve the efficiency of battery swapping, save the cost of battery swapping, avoid users not knowing how to arrange the return of the charging and discharging device, and improve the user experience. Acquiring and displaying the power data can enable users to arrange driving plans reasonably. Moreover, if the user is a distribution resource, it is convenient for the distribution platform to reasonably dispatch orders according to the power data of the charging and discharging equipment of each distribution resource, and guide the distribution resources to replace batteries nearby, thereby ensuring the order acceptance efficiency during the distribution resource battery replacement period.

[0104] In this embodiment, the battery replacement service page can be displayed on the main interface of the client, and the information of the charging and discharging equipment and the return entrance of the charging and discharging equipment can be displayed on the battery replacement service page. Specifically: in response to the start instruction of the battery replacement service page corresponding to the user, the battery replacement service page is displayed; the battery replacement service page is used to display the return entrance of the charging and discharging equipment, as well as: the charging and discharging equipment information and / or power data of the charging and discharging equipment associated with the user. Among them, the power data corresponding to the charging and discharging equipment associated with the user includes at least one of the following data: current expected driving data, remaining power data, and total travel data. Among them, the information of the charging and discharging equipment is the basic information of the charging and discharging equipment, including but not limited to any of the following information of the charging and discharging equipment: brand information, identification information, and model information. The model information can be information such as power type and voltage, such as a 48V lithium battery. Displaying the model information can ensure that the user uses a compliant and legal power source. For example, a 60V lithium battery is a controlled battery. The user can confirm whether the charging and discharging equipment associated with the user is controlled, thereby avoiding the use of non-compliant batteries and avoiding safety hazards.

[0105] In this embodiment, the detection of a user triggering the charging and discharging equipment return entrance, obtaining and displaying the information of the candidate battery swapping equipment, includes: in response to detecting the triggering of the charging and discharging equipment return entrance, displaying the confirmation information of the appointment to return the charging and discharging equipment; if it is detected that the user cancels the appointment to return the charging and discharging equipment associated with the user, returning to the battery swapping service page corresponding to the user; if it is detected that the user confirms the appointment to return the charging and discharging equipment associated with the user, issuing a return request for the charging and discharging equipment associated with the user, obtaining the information of the candidate battery swapping equipment according to the return response to the return request, and displaying the information of the candidate battery swapping equipment. The secondary confirmation mechanism can give users the opportunity to reconsider their charging and discharging equipment return plan.

[0106] Please refer to Figure 3, the figure shows a battery swap service page and guides the user to reconfirm and enter the return process, including: battery swap service page 301 and reconfirmation return 302. The user starts the client application that provides the battery swap service function on the electronic device used, displays the battery swap service page, and displays the charging and discharging equipment return entrance and the charging and discharging equipment information associated with the user in the battery swap service page. For example, in the figure, the title is "My Battery Swap Center"; the charging and discharging equipment return entrance is the "Return and Return" control in the figure; it also displays: user name, user purchased battery swap package information and remaining days, battery number, expected mileage, remaining power, total trip (that is, the expected total mileage of a fully charged battery); some related information entrances can also be displayed, such as: deposit and package purchase record viewing entrance, battery swap record viewing entrance, supplier agreement and business license information viewing entrance, etc. Supplier refers to the battery swap service provider that operates the battery swap equipment. It also displays multiple different battery swap service providers and the battery swap equipment coverage of each battery swap service provider, so that users can choose the appropriate battery swap service provider to sign the rental and return of charging and discharging equipment according to their high-frequency geographical areas. When the user clicks "Return the battery", a pop-up window will pop up to confirm whether to return it. Select "I'll think about it" to return to the battery swap center page, and select "Return the battery" to enter the return process, and display a page containing information about candidate charging and discharging equipment, such as the "Book a battery swap station" page. It is understandable that the graphics shown in the figure are schematic and are not used to limit the display content, layout and style of the battery swap service page. Similarly, they do not limit the display content, layout and style of the information for reconfirming the return.

[0107] In this embodiment, the information of the battery swapping equipment that meets the conditions for recycling charging and discharging equipment is specifically displayed. Further, specifically: based on the distance between the candidate battery swapping equipment and the geographical location of the user, the information of the candidate battery swapping equipment is displayed. Among them, the displayed information of the candidate battery swapping equipment includes at least one of the following information: the identification information of the candidate battery swapping equipment, the number of idle equipment positions of the candidate battery swapping equipment, the distance between the candidate battery swapping equipment and the geographical location of the user, and the navigation information entry corresponding to the candidate battery swapping equipment. The navigation information refers to the route information from the user's current location to the geographical location of the target battery swapping equipment. For example, when the number of idle equipment positions of the battery swapping equipment is more than 2 and supports return, the number of idle equipment positions of each candidate battery swapping equipment displayed is at least 2, and the target battery swapping equipment selected by the user can support return; and the list of candidate battery swapping equipment is displayed in order of the user's location, for example, from near to far, and navigation information is also displayed at the same time, so that the user can select a better battery swapping equipment for return, saving the user's return time.

[0108] Please refer to Figure 4, the figure shows a page showing candidate battery swapping equipment in the process of returning charging and discharging equipment and a link to guide the user to reconfirm the selected target battery swapping equipment, including: a page 401 showing candidate battery swapping equipment, and reconfirming the selected target battery swapping equipment 402. After the user clicks on the charging and discharging equipment return entrance and confirms the return of the charging and discharging equipment, the appointment for power return process is entered. As shown in the figure: "Appointment for Power Return" page, on which candidate battery swapping equipment is displayed; information on power return cabinets (i.e., battery swapping equipment) that meet the power return conditions (such as the number of empty boxes ≥ 2) is displayed; and the power return cabinets are sorted from near to far according to the user's current location. On the page showing candidate battery swapping equipment, the user can manually select the battery swapping equipment (i.e., the power return cabinet where the charging and discharging equipment is returned). After the user selects a battery swap device, such as Cabinet No. 1 in the Plaza, the user enters the stage of reconfirming the selected target battery swap device, for example, a pop-up window prompts to reconfirm whether to select the battery swap device, such as the "Confirm Reservation Site" displayed in the pop-up window in the figure. The pop-up window page can also display: the name of the selected battery swap device and the distance information. The user selects "Cancel" to return to the "Reservation for Returning Power" page, and selects "Confirm", then the battery swap device is selected to return the charging and discharging equipment to the target battery swap device, and further makes an appointment with the battery swap device, and displays the appointment result information. It can be understood that the graphics shown in the figure are schematic and are not used to limit the layout and style of the battery swap service page. Similarly, they do not limit the layout and style of the information display for reconfirming the return.

[0109] Step S202, detect that the user selects a target battery exchange device from the candidate battery exchange devices, and display the reservation lock information corresponding to the target device position of the target battery exchange device; the target device position is a device position locked for the user and used for the user to return the charging and discharging device associated with the user.

[0110] This step is to select the target battery swap device and display the target device position locked for the user. During implementation, it also includes the user confirming the selected target battery swap device for the second time. Specifically, the detection of the user selecting the target battery swap device from the candidate battery swap devices and displaying the reservation lock information corresponding to the target device position of the target battery swap device include: in response to detecting that the user selects the target battery swap device from the candidate battery swap devices, displaying the confirmation information of the reservation target battery swap device; if it is detected that the user confirms the reservation to the target battery swap device to return the charging and discharging equipment associated with the user, then issuing a reservation request for the target battery swap device, obtaining the reservation lock information corresponding to the target device position of the target battery swap device according to the reservation response to the reservation request, and displaying the reservation lock information; if it is detected that the user cancels the reservation of the target battery swap device or receives the reservation failure information, then returning to the page displaying the information of the candidate battery swap device.

[0111] Furthermore, the target battery swapping device is a battery swapping device locked for the user during the target locking period; the display of the reservation locking information includes: displaying the identification information of the target battery swapping device and / or the information of the target device position, the information of the target locking period and / or the locking timing information. In this embodiment, at least one of the following information of the target battery swapping device is also displayed: the brand information of the target battery swapping device, the geographical location information of the target battery swapping device, the business hours information of the target battery swapping device, the distance information between the geographical location of the target battery swapping device and the geographical location of the user, the guide information entry corresponding to the target battery swapping device, and the navigation information entry corresponding to the target battery swapping device. The reservation locking information indicates that the reservation result information for returning the charging and discharging device is a successful reservation. That is, after the user selects the target battery swapping device, the target device position of the target battery swapping device is successfully locked, and the reservation is successful. After the reservation is successful, the reservation timing starts, and the countdown can be performed according to the reservation period, and prompt information is displayed to remind the user to return the charging and discharging device within the specified time. Among them, the information of the locked target device position displayed, such as the position number, is consistent with the actual position number offline. Among them, displaying the geographical location and business hours of the target battery swapping equipment can help users determine the appointment time period more accurately, and the guidance information includes the location of the target battery swapping equipment and the recommended driving speed, etc., which can improve the user's return processing efficiency.

[0112] During implementation, there are multiple ways to determine the target battery swapping device. In one implementation, the target battery swapping device can be triggered and selected by a client that provides a battery swapping service function, and the information of the target battery swapping device that triggers the selection is sent to the corresponding server. The server communicates with the target battery swapping device and applies to the target battery swapping device to lock the target device position for the user during the reservation period. If the application is successful, the "Application Result" page is displayed; if the application fails, the page displaying the candidate battery swapping device is returned and the abnormal prompt information is displayed. Among them, if the server records the real-time occupancy status of each device position of the target battery swapping device, the server selects the idle device position as the target device position, and carries the information of the target device position in the reservation return instruction sent to the target battery swapping device, instructing the target battery swapping device to lock the target device position. If the occupancy status of the device position of the battery swapping device is not reported to the server, the server sends a reservation return instruction to the target battery swapping device, and the target battery swapping device allocates an idle device position as the target device position, locks the target device position and returns the information of the target device position to the server. The server sends the information of the locked target device position to the client. In another implementation, the client directly sends a request to the target battery swap device selected by the user, applying to lock the target device position for the user within the reservation period.

[0113] Please refer to Figure 5, the figure shows a schematic display of the reservation result information of the target battery swapping device for returning the charging and discharging equipment in the charging and discharging equipment return process. The figure shows that the reservation is successful, prompting the user to return the battery within the locked time, and showing the locked target device position as "Box 07" in the figure, and the reservation timing is performed, such as counting down from the current time. The figure also shows the address, business hours information, guide map entrance, and navigation entrance of the target battery swapping device. The guide map refers to a guide map used to guide the user to the geographical location of the target battery swapping device, such as indicating the direction of the geographical location of the target battery swapping device relative to the user's current location, the recommended driving speed, etc.; navigation refers to the route from the user's current location to the geographical location of the target battery swapping device. Controls for triggering close-range information interaction and controls for canceling the return are also displayed, such as "Scan code to return" and "Cancel return application" in the figure. It can be understood that the graphics shown in the figure are schematic and are not used to limit the layout and style of the battery swapping service page. Similarly, they do not limit the information display layout and style for reconfirming the return.

[0114] Step S203, perform close-range information interaction with the target battery exchange device, trigger the target battery exchange device to unlock the target device position, and display charging and discharging device return guidance information; wherein, the charging and discharging device return guidance information is used to guide the user to return the charging and discharging device associated with the user to the unlocked target device position.

[0115] In this embodiment, the close-range information interaction may be, but is not limited to, scanning labels such as QR codes, bar codes, Bluetooth, WIFI, NFC, reading RFID, and the like. This step is to guide the user to perform the return operation. When the user successfully makes an appointment and arrives at the geographical location of the target battery swapping device, the "Scan code to return" control in the appointment result information can be triggered to scan the label of the target battery swapping device, such as a QR code, to bind the device and return the charging and discharging device. The user can also trigger "Cancel the return application" in this process to end the return process. Specifically, it also includes: if it is detected that the user triggers close-range information interaction with the target battery swapping device, the information of the target battery swapping device is obtained through close-range information interaction, and the information of the target battery swapping device obtained is sent, as well as the information of the user and / or the information of the electronic device used by the user; wherein the information of the target battery swapping device obtained, as well as the information of the user and / or the information of the electronic device used by the user, is used to verify whether the return operation of the charging and discharging device is consistent with the appointment lock information; if it is detected that the user cancels the appointment return for the target battery swapping device, the battery swapping service page corresponding to the user is returned, and the prompt information of the canceled appointment return is displayed. Among them, the display of charging and discharging equipment return guidance information includes: displaying the identification information of the target device position; and / or, displaying the operation instruction information for the target device position; and / or, displaying prompt information for prompting the user to wait for the return result after completing the operation. Further, it also includes: if the received return result is a return failure, detecting that the user triggers the interface element for contacting customer service, or returning to the battery replacement service page corresponding to the user; if the received return result is a return success, detecting that the user triggers the battery replacement service purchase page, or returning to the battery replacement service page corresponding to the user.

[0116] Please refer to Figure 6, the figure shows a display of the operation guidance information and the result of the return operation in the process of returning the charging and discharging equipment, including: close-range information interaction 601, close-range interaction success 602, and return result information 603. After the user triggers the "Scan code to return" control, the scan page is entered, such as the "Scan code to bind the device" in the close-range information interaction 601 in the figure. The user scans the QR code on the battery swapping device, and the door of the offline cabinet locked by the user will automatically open. After successfully opening, the user is prompted with the specific cabinet number of the cabinet door opened, and the user is guided to close the cabinet door after completing the operation and wait for the return result. If the return fails, the user can contact the customer service on the current page, or return to the battery swap center, and the return process ends. If the return is successful, the user can click to jump on the current page to directly purchase a new battery swap service, or return to the battery swap center. It can be understood that the graphics shown in the figure are schematic and are not used to limit the layout and style of the battery swapping service page. Similarly, they are not limited to the layout and style of the information display for reconfirming the return.

[0117] So far, the charging and discharging equipment return method provided in this embodiment has been explained. The method facilitates users to return charging and discharging equipment nearby by displaying candidate battery swapping equipment whose geographical locations match the user's geographical area. Furthermore, the user selects the target battery swapping equipment from the candidate battery swapping equipment, so that the user can flexibly select a more suitable battery swapping equipment to return the charging and discharging equipment. In addition, the device position is locked for the user and unlocked after close information interaction with the target battery swapping equipment. Therefore, the device position can be reserved in advance in the target battery swapping equipment for the user, thereby improving the return efficiency. Thereby, a more reasonable charging and discharging equipment return process is provided, which solves the problem of low efficiency in the return processing of charging and discharging equipment.

[0118] Based on the above system environment and embodiments, the sixth embodiment of the present application provides another method for returning a charging and discharging device. Figure 7 The method is described. Figure 7 The charging and discharging equipment returning method shown includes: step S701 to step S705.

[0119] Step S701: obtaining a return request for a charging and discharging device associated with a user, issued by a client.

[0120] Step S702: Obtain candidate battery swap devices based on the user's geographical area, and send information of the candidate battery swap devices to the client; wherein the candidate battery swap devices are used to recover the charging and discharging devices associated with the user, and the geographical location of the candidate battery swap devices matches the user's geographical area.

[0121] In an embodiment of the present application, the geographical area where the user is located can be a geographical location or area selected by the user, or it can be the current location of the user obtained with the user's permission. The candidate battery swapping equipment refers to a battery swapping equipment that meets the conditions for recycling charging and discharging equipment. Among them, the condition for recycling charging and discharging equipment is that the number of idle equipment bits is greater than the idle number threshold, and the idle equipment bits are equipment bits set on the battery swapping equipment that can be allocated to the user for returning the charging and discharging equipment. Each step of the embodiment of the present application can be executed on the server corresponding to the client. The client requests the server to obtain information about the candidate battery swapping equipment. Specifically, after the user triggers the charging and discharging equipment return entrance, the server requests nearby battery swapping equipment; the server obtains the candidate battery swapping equipment based on the location, and the server sends the information of the candidate battery swapping equipment to the client. In actual implementation, the server also provides the client with battery swapping prompt information and / or power data corresponding to the charging and discharging equipment associated with the user, and displays it on the client, so that the user returns the charging and discharging equipment in time. For example, when it is determined that the user's battery replacement service package expires or within the preset reminder time before expiration, a return reminder message is pushed to the electronic device used by the user, so that the user can arrange the return of the charging and discharging equipment in advance, improve the efficiency of the order change, save the cost of battery replacement, avoid the user not knowing how to arrange the return of the charging and discharging equipment, and improve the user experience. Displaying the power data can enable the user to arrange the driving plan reasonably, and if the user is a distribution resource, it is convenient for the distribution platform to reasonably dispatch orders according to the power data of the charging and discharging equipment of each distribution resource, and guide the distribution resources to replace the battery nearby, so as to ensure the efficiency of receiving orders during the distribution resource replacement. In this embodiment, the information of the charging and discharging equipment is also provided to the client: the charging and discharging equipment information and / or power data of the charging and discharging equipment associated with the user. Among them, the power data corresponding to the charging and discharging equipment associated with the user includes at least one of the following data: current expected driving data, remaining power data, and total travel data. Among them, the information of the charging and discharging equipment is the basic information of the charging and discharging equipment, including but not limited to any of the following information of the charging and discharging equipment: brand information, identification information, model information. The model information can be information such as power type and voltage, such as 48V lithium battery. Displaying model information can ensure that users use compliant and legal power sources. For example, a 60V lithium battery is a controlled battery. The user can confirm whether the charging and discharging equipment associated with the user is controlled, thereby avoiding the use of non-compliant batteries and avoiding safety hazards. In this embodiment, the candidate battery swapping equipment information is also provided to the client after being sorted according to the user's location and displayed by the client. The information of the candidate battery swapping equipment further provided to the client also includes at least one of the following information: identification information of the candidate battery swapping equipment, the number of idle device positions of the candidate battery swapping equipment, the distance between the candidate battery swapping equipment and the user's geographic location, and the navigation information entry corresponding to the candidate battery swapping equipment.The navigation information refers to the route information from the user's current location to the geographical location of the target battery swap device. For example, when the number of idle device positions of the battery swap device is more than 2 and supports return, the number of idle device positions of each candidate battery swap device displayed is at least 2, and the target battery swap device selected by the user can support return; and the list of candidate battery swap devices is displayed in order of the user's location, for example, from near to far, and navigation information is also displayed, so that the user can choose a better battery swap device for return, saving the user's return time.

[0122] Step S703, obtain the target battery exchange device selected by the user, and send a reservation return instruction to the target battery exchange device; the reservation return instruction is used to instruct the target battery exchange device to lock the target device position, and the target device position is locked for the user and used for the user to return the charging and discharging device associated with the user.

[0123] This step is to select the target battery swapping device. The client triggers the selection of the target battery swapping device, and sends the information of the target battery swapping device that triggers the selection to the corresponding server. The server communicates with the target battery swapping device and applies to the target battery swapping device to lock the target device position for the user during the reservation period. If the application is successful, the "Application Result" page will be displayed; if the application fails, the page displaying the candidate battery swapping device will be returned and the abnormal prompt information will be displayed. Among them, if the server records the real-time occupancy status of each device position of the target battery swapping device, the server selects the idle device position as the target device position, and carries the information of the target device position in the reservation return instruction sent to the target battery swapping device, instructing the target battery swapping device to lock the target device position. If the occupancy status of the device position of the battery swapping device is not reported to the server, the server sends a reservation return instruction to the target battery swapping device, and the target battery swapping device allocates an idle device position as the target device position, locks the target device position and returns the information of the target device position to the server. The server sends the information of the locked target device position to the client.

[0124] Step S704: acquiring the locking information of the target device location, generating reservation locking information corresponding to the target device location based on the locking information, and sending the reservation locking information to the client.

[0125] This step is to determine the target device position locked for the user. The target battery swap device is a battery swap device locked for the user during the target locking period; the sending of the reservation locking information to the client includes: sending the identification information of the target battery swap device and / or the information of the target device position, the information of the target locking period and / or the locking timing information to the client. In this embodiment, at least one of the following information of the target battery swap device is also sent to the client: the brand information of the target battery swap device, the geographical location information of the target battery swap device, the business hours information of the target battery swap device, the distance information between the geographical location of the target battery swap device and the geographical location of the user, the guidance information corresponding to the target battery swap device, and the navigation information corresponding to the target battery swap device. The reservation locking information indicates that the reservation result information for returning the charging and discharging equipment is a successful reservation. That is, after the user selects the target battery swap device, the target device position of the target battery swap device is successfully locked, and the reservation is successful. After the reservation is successful, the reservation timing starts, and the countdown can be performed according to the reservation period, and a prompt message is displayed to remind the user to return the charging and discharging equipment within the specified time. Among them, the information of the locked target device position, such as the position number, is consistent with the actual position number offline. Among them, providing the client with the geographical location and business hours of the target battery swapping equipment can help users determine the appointment time period more accurately, and the guidance information includes the location of the target battery swapping equipment and the recommended driving speed, etc., thereby improving the user's return processing efficiency.

[0126] Step S705, obtain the close-range interaction information between the client and the target battery exchange device, send a return instruction to the target battery exchange device, and send charging and discharging equipment return guidance information to the client; wherein, the return instruction is used to control the target battery exchange device to unlock the target device position, and the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target device position.

[0127] In this embodiment, short-range information interaction can be, but is not limited to, scanning tags such as QR codes, bar codes, Bluetooth, WIFI, NFC, reading RFID, and the like.

[0128] This step verifies the information of the close interaction between the client and the target battery swap device, and guides the user to complete the return operation. When the user successfully makes an appointment and arrives at the geographical location of the target battery swap device, the "Scan code to return" control in the appointment result information displayed by the client can be triggered to scan the label of the target battery swap device, such as a QR code, to bind the device and return the charging and discharging equipment. The user can also trigger "Cancel return application" in this process to end the return process.

[0129] So far, the method provided in this embodiment has been explained. The method obtains candidate battery swapping equipment according to the geographical area where the user is located, so as to facilitate the user to return the charging and discharging equipment nearby. Furthermore, the user selects the target battery swapping equipment, which enables the user to flexibly select a more suitable battery swapping equipment to return the charging and discharging equipment. In addition, a reservation return instruction is sent to the target battery swapping equipment to lock the device position for the user, and a return instruction is sent to unlock it after the client and the target battery swapping equipment have close information exchange, so that the device position can be reserved in advance in the target battery swapping equipment for the user; and, charging and discharging equipment return guidance information is sent to the client to guide the user to perform the return operation, thereby improving the return efficiency and solving the problem of low efficiency in the return processing of charging and discharging equipment.

[0130] Based on the above system environment and embodiments, the seventh embodiment of the present application provides another method for returning a charging and discharging device. Figure 8 The method is described. Figure 8 The charging and discharging equipment returning method shown includes: step S801 to step S804.

[0131] Step S801, obtaining a reservation return instruction corresponding to a target charging and discharging device sent by a service end, and locking a target device position according to the reservation return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with a user;

[0132] Each step of the embodiment of the present application can be performed on the side of the target battery swapping device that meets the conditions for recycling charging and discharging equipment. The target battery swapping device is a battery swapping device that locks the target device position for the user during the target locking period. The target battery swapping device can be triggered by the client to select the target battery swapping device, and the information of the target battery swapping device that triggers the selection is sent to the corresponding server. The server communicates with the target battery swapping device and applies to the target battery swapping device to lock the target device position for the user during the reservation period. If the application is successful, the "Application Result" page is displayed; if the application fails, the page showing the candidate battery swapping device is returned and the abnormal prompt information is displayed. Among them, if the server records the real-time occupancy status of each device position of the target battery swapping device, the server selects the idle device position as the target device position, and carries the information of the target device position in the reservation return instruction sent to the target battery swapping device, instructing the target battery swapping device to lock the target device position. If the occupancy status of the device position of the battery swapping device is not reported to the server, the server sends a reservation return instruction to the target battery swapping device, and the target battery swapping device allocates an idle device position as the target device position, locks the target device position and returns the information of the target device position to the server. The server sends the information of the locked target device position to the client. Of course, the client can also directly send a request to the target battery swap device selected by the user to apply for locking the target device position for the user within the reservation period.

[0133] Step S802, detecting that a close range information interaction has been performed with the client, and receiving a return instruction sent by the server, and unlocking the target device according to the return instruction;

[0134] Step S803, detecting the information of the charging and discharging device returned by the user to the target device location, and if the information of the returned charging and discharging device is consistent with the information of the target charging and discharging device, sending a return success message.

[0135] In this embodiment, close-range information interaction can be, but is not limited to, scanning labels such as QR codes, bar codes, Bluetooth, WIFI, NFC, reading RFID, and the like. This step is the processing on the target battery swap device side corresponding to the user's return operation. When the user's reservation is successful and arrives at the geographical location of the target battery swap device, the "Scan code to return" control in the reservation result information can be triggered to scan the label of the target battery swap device, such as a QR code, to bind the device and return the charging and discharging equipment. The user can also trigger "Cancel return application" in this process to end the return process.

[0136] So far, the method provided by this embodiment has been described. The method locks the device position for the user according to the scheduled return instruction, and sends a return instruction to unlock after the client and the target battery swap device have close information exchange. Therefore, the device position can be reserved in advance for the user in the target battery swap device, thereby improving the return efficiency. This solves the problem of low efficiency in the return processing of charging and discharging equipment.

[0137] Corresponding to the fifth embodiment, the eighth embodiment of the present application provides a charging and discharging equipment return device. Fig. 9 The device will be described. Fig. 9 The charging and discharging equipment return device shown includes:

[0138] The candidate battery swap device display unit 901 is used to detect that the user triggers the charging and discharging device return entrance and display the information of the candidate battery swap device; wherein the candidate battery swap device is used to recycle the charging and discharging device associated with the user, and the geographical location of the candidate battery swap device matches the geographical area where the user is located;

[0139] The target battery swap device selection unit 902 is used to detect that the user selects a target battery swap device from the candidate battery swap devices, and display reservation lock information corresponding to the target device position of the target battery swap device; the target device position is a device position locked for the user and used for the user to return the charging and discharging device associated with the user;

[0140] The return unit 903 is used to perform close-range information interaction with the target battery exchange device, trigger the target battery exchange device to unlock the target device position, and display charging and discharging device return guidance information; wherein, the charging and discharging device return guidance information is used to guide the user to return the charging and discharging device associated with the user to the unlocked target device position.

[0141] Optionally, the device also includes a starting unit, which is used to: display the battery replacement service page in response to a starting instruction of the battery replacement service page corresponding to the user; the battery replacement service page is used to display the charging and discharging equipment return entrance, as well as: the charging and discharging equipment information and / or power data of the charging and discharging equipment associated with the user.

[0142] Optionally, the starting unit is specifically used to: obtain and display battery replacement prompt information and / or power data corresponding to the charging and discharging equipment associated with the user.

[0143] Optionally, the power data corresponding to the charging and discharging device associated with the user includes at least one of the following data: current expected driving data, remaining power data, and total mileage data.

[0144] Optionally, the candidate battery exchange device display unit 901 is specifically used to: display the information of the candidate battery exchange devices based on the distance between the candidate battery exchange devices and the geographic location of the user.

[0145] Optionally, the candidate battery swap equipment display unit 901 is specifically used to: display information of battery swap equipment that meets the conditions for recycling charging and discharging equipment.

[0146] Optionally, the condition for recycling the charging and discharging equipment is that the number of idle device positions is greater than an idle number threshold.

[0147] Optionally, the information displayed about the candidate battery swapping device includes at least one of the following information: identification information of the candidate battery swapping device, the number of idle device positions of the candidate battery swapping device, the distance between the candidate battery swapping device and the user's geographic location, and the navigation information entry corresponding to the candidate battery swapping device.

[0148] Optionally, the candidate battery exchange equipment display unit 901 is specifically used to: in response to detecting the triggering of the charging and discharging equipment return entrance, display the confirmation information of the appointment to return the charging and discharging equipment; if it is detected that the user cancels the appointment to return the charging and discharging equipment associated with the user, return to the battery exchange service page corresponding to the user; if it is detected that the user confirms the appointment to return the charging and discharging equipment associated with the user, issue a return request for the charging and discharging equipment associated with the user, obtain the information of the candidate battery exchange equipment according to the return response to the return request, and display the information of the candidate battery exchange equipment.

[0149] Optionally, the target battery exchange device selection unit 902 is specifically used to: in response to detecting that the user selects a target battery exchange device from the candidate battery exchange devices, display confirmation information of the reservation for the target battery exchange device; if it is detected that the user confirms the reservation to the target battery exchange device to return the charging and discharging equipment associated with the user, then issue a reservation request for the target battery exchange device, obtain the reservation lock information corresponding to the target device position of the target battery exchange device according to the reservation response to the reservation request, and display the reservation lock information; if it is detected that the user cancels the reservation for the target battery exchange device or receives reservation failure information, then return to the page displaying the information of the candidate battery exchange device.

[0150] Optionally, the target battery exchange device is a battery exchange device locked for the user during a target locking period; the target battery exchange device selection unit 902 is specifically used to: display the identification information of the target battery exchange device and / or the target device position information, the target locking period information and / or locking timing information.

[0151] Optionally, the target battery exchange device selection unit 902 is specifically used to display at least one of the following information of the target battery exchange device: brand information of the target battery exchange device, geographic location information of the target battery exchange device, business hours information of the target battery exchange device, distance information between the geographic location of the target battery exchange device and the geographic location of the user, the guide information entry corresponding to the target battery exchange device, and the navigation information entry corresponding to the target battery exchange device.

[0152] Optionally, the return unit 903 is specifically used for: if it is detected that the user triggers close-range information interaction with the target battery exchange device, obtaining the information of the target battery exchange device through close-range information interaction, and sending the obtained target battery exchange device information, as well as the user's information and / or the information of the electronic device used by the user; wherein, the obtained target battery exchange device information, as well as the user's information and / or the information of the electronic device used by the user, are used to verify whether the charging and discharging device return operation is consistent with the reservation lock information; if it is detected that the user cancels the reserved return for the target battery exchange device, returning to the battery exchange service page corresponding to the user, and displaying a prompt message that the reserved return has been canceled.

[0153] Optionally, the return unit 903 is specifically used to: display identification information of the target device position; and / or, display operation instruction information for the target device position; and / or, display prompt information for prompting the user to wait for the return result after completing the operation.

[0154] Optionally, the return unit 903 is specifically used for: if the received return result is a return failure, detecting the user triggering an interface element for contacting customer service, or returning to the battery replacement service page corresponding to the user; if the received return result is a return success, detecting the user triggering a battery replacement service purchase page, or returning to the battery replacement service page corresponding to the user.

[0155] Based on the above system environment and embodiments, the ninth embodiment of the present application provides an electronic device. For the relevant parts, please refer to the corresponding description of the above embodiments. Fig.10 It is a schematic diagram of the electronic device, including a memory 1001 and a processor 1002; the memory is used to store a computer program, and after the computer program is run by the processor, the method provided in the embodiment of the present application is executed.

[0156] Based on the above system environment and embodiments, the tenth embodiment of the present application provides a storage device. For the relevant parts, please refer to the corresponding description of the above embodiments. Fig.10 The storage device stores a computer program, and after the computer program is run by the processor, the method provided in the embodiment of the present application is executed.

[0157] In a typical configuration, a computing device includes one or more processors (CPU), input / output interfaces, network interfaces, and memory.

[0158] The memory may include non-permanent storage in a computer-readable medium, random access memory (RAM) and / or non-volatile memory in the form of read-only memory (ROM) or flash RAM. The memory is an example of a computer-readable medium.

[0159] 1. Computer-readable media includes permanent and non-permanent, removable and non-removable media that can be used to store information by any method or technology. Information can be computer-readable instructions, data structures, program modules or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact disk read-only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, magnetic cassettes, magnetic disk storage or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by a computing device. As defined herein, computer-readable media does not include non-transitory media such as modulated data signals and carrier waves.

[0160] 2. Those skilled in the art should understand that the embodiments of the present application can be provided as methods, systems or computer program products. Therefore, the present application can take the form of a complete hardware embodiment, a complete software embodiment or an embodiment combining software and hardware. Moreover, the present application can take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0161] Although the present application is disclosed as above in the form of a preferred embodiment, it is not intended to limit the present application. Any technical personnel in this field may make possible changes and modifications without departing from the spirit and scope of the present application. Therefore, the scope of protection of the present application shall be based on the scope defined by the claims of the present application.

Claims

1. A method for returning a charging and discharging device, characterized in that: include: Receive a user-triggered charging and discharging device return request and location information, determine a candidate battery swap device based on the location information, and display the information of the candidate battery swap device, including the number of idle device positions of the candidate battery swap device, the distance between the candidate battery swap device and the user's geographical location, and the navigation information entry corresponding to the candidate battery swap device; wherein the candidate battery swap device is used to recycle the charging and discharging device associated with the user; Receive a selection instruction from the user for a target battery swapping device from the candidate battery swapping devices, determine a target device position of the target battery swapping device in the selection instruction, and reserve and lock the target device position; the target device position is a device position locked for the user and used for the user to return the charging and discharging device associated with the user; Displaying relevant information of the target device bit; Receive a return trigger operation, and control the target battery swap device to perform a door opening operation on the target device position; if the target battery swap device detects that the information of the charging and discharging device returned by the user to the target device position is consistent with the information of the charging and discharging device associated with the user, it sends a return success message; The method further includes: acquiring and displaying a return reminder message and / or power data corresponding to the charging and discharging device associated with the user, so that the user returns the charging and discharging device in time.

2. The method according to claim 1, characterized in that The determining of a candidate battery swapping device according to the location information includes: Determine a battery swapping device whose distance from the location indicated by the location information is within a preset distance range; Determine candidate battery swapping devices according to the status of the battery swapping device.

3. The method according to claim 2, characterized in that The determining of a candidate battery swapping device according to the state of the battery swapping device comprises: If the number of idle device positions of the battery swapping device is greater than the idle number threshold, the battery swapping device is used as a candidate battery swapping device.

4. The method according to claim 1, characterized in that The step of performing reservation locking on the target device position comprises: Sending a first reservation return instruction to the target battery swapping device, wherein the first reservation return instruction is used to instruct the target battery swapping device to lock the target device position for the user according to a preset locking time; Starting from the time corresponding to the successful reservation locking of the target device position, a locking countdown is performed on the target device position according to the preset locking duration.

5. The method according to claim 1, characterized in that The step of performing reservation locking on the target device position comprises: Obtain the target locking time period reserved by the user; Sending a second reservation return instruction to the target battery swapping device; the second reservation return instruction is used to instruct the target battery swapping device to lock the target device position for the user within the target locking period; After the target device location is successfully locked by appointment, a countdown is performed to lock the target device location according to the interval length of the target locking period starting from the start time of the target locking period.

6. The method according to claim 4 or 5, characterized in that: The information related to the target device bit is displayed, including: Display the lock countdown information of the target device bit, and at least one of the following information: The brand information of the target battery exchange device, the geographical location information of the target battery exchange device, the business hours information of the target battery exchange device, and the guidance information entrance corresponding to the target battery exchange device.

7. The method according to claim 1, characterized in that The receiving and returning triggering operation controls the target battery swapping device to perform a door opening operation on the target device position, including: Receiving a trigger from the user to perform close-range information interaction with the target battery swapping device; Based on the information of the target battery swapping device obtained through short-range information interaction, as well as the information of the user and / or the information of the electronic device used by the user, verify whether the charging and discharging device return operation is consistent with the reservation locking information of the target device position of the target battery swapping device; If the charging and discharging equipment return operation is consistent with the reservation lock information of the target equipment position of the target battery exchange equipment, a door opening instruction for the target equipment position is sent to the target battery exchange equipment.

8. The method according to claim 1, characterized in that Also includes: Display charging and discharging equipment return guidance information; wherein, the charging and discharging equipment return guidance information is used to guide the user to return the charging and discharging equipment associated with the user to the unlocked target device position, and the charging and discharging equipment return guidance information includes at least one of the following information: identification information of the target device position, operation instruction information for the target device position, and prompt information for prompting the user to wait for the return result after completing the operation.

9. A method for returning a charging and discharging device, characterized in that: include: Obtain a reservation return instruction corresponding to a target charging and discharging device, and lock the target device position according to the reservation return instruction; the target device position is an idle device position for returning the target charging and discharging device; the target charging and discharging device is associated with a user, and the charging and discharging device information and / or power data of the target charging and discharging device is also displayed on a client used by the associated user, so that the user can return the target charging and discharging device in time; wherein, the distance between the target battery swapping device to which the target device position belongs and the geographical location of the user and the corresponding navigation information entry are displayed on the client; it is detected that close-range information interaction has been performed between the client corresponding to the user, and a door opening instruction for the target device position has been received, and a door opening operation is performed on the target device position according to the door opening instruction; Detecting information of the charging and discharging device returned by the user to the target device location; If the information of the returned charging and discharging equipment is consistent with the information of the target charging and discharging equipment, a return success message is issued.

10. A charging and discharging equipment return device, characterized in that: include: A candidate battery swap device determination unit, used to receive a user-triggered charging and discharging device return request and location information, determine a candidate battery swap device according to the location information, and display information of the candidate battery swap device, including displaying the distance between the candidate battery swap device and the location information and the corresponding navigation information entry; wherein the candidate battery swap device is used to recycle the charging and discharging device associated with the user; A reservation unit, used to receive a selection instruction of the user for a target battery swapping device from the candidate battery swapping devices, determine a target device position of the target battery swapping device in the selection instruction, and reserve and lock the target device position; the target device position is a device position locked for the user and used for the user to return the charging and discharging device associated with the user; A display unit, used to display the relevant information of the target device; A return unit, used to receive a return trigger operation, and control the target battery swap device to perform a door opening operation on the target device position; if the target battery swap device detects that the information of the charging and discharging device returned by the user to the target device position is consistent with the information of the target charging and discharging device, a return success message is issued; The device also includes: acquiring and displaying a return reminder message and / or power data corresponding to the charging and discharging device associated with the user, so that the user returns the charging and discharging device in time.

11. An electronic device, characterized in that: include: A memory and a processor; the memory is used to store a computer program, and after the computer program is run by the processor, the method described in any one of claims 1 to 9 is executed.

12. A storage device, characterized in that: A computer program is stored, and after the computer program is run by a processor, the method according to any one of claims 1 to 9 is executed.

Images