Digital application system and effectiveness evaluation method based on power supply service command system

Abstract

The present invention relates to the field of electronic digital data processing, and specifically to a digital application system and effectiveness evaluation method based on a power supply service command system. The power supply service command system is used for comprehensive control and processing of a fault repair module, a work ticket processing module, a data middle platform and a power grid resource business middle platform; the fault repair module is used to discover line faults and notify personnel for repairs; the work ticket processing module is used to manage work tickets in combination with master station approval and mobile approval; the data middle platform is used to collect data, establish an analysis model and form an irregular power outage operation report; the power grid resource business middle platform is used to collect and monitor electricity consumption data and perform intelligent inspection and monitoring of distribution network equipment, which can perform fault analysis more quickly, optimize the work ticket management process, and analyze all data during the operation process to improve digital operation capabilities, so as to better improve quality and efficiency.

Description

Technical Field

[0001] The present invention relates to the field of electronic digital data processing, and in particular to a digital application system based on a power supply service command system and a performance evaluation method. Background Art

[0002] As society continues to develop, new facilities such as distributed energy, energy storage, and electric vehicles are increasingly being developed.

[0003] The widespread use of advanced information and network technologies such as "big cloud, things, mobile, and intelligence" has greatly improved the safety of power grids.

[0004] The current power grid operation capability is not intelligent enough, resulting in low operating efficiency. Summary of the Invention

[0005] The purpose of the present invention is to provide a digital application system and effectiveness evaluation method based on the power supply service command system, aiming to improve work efficiency.

[0006] To achieve the above objectives, the present invention provides a digital application system and effectiveness evaluation method based on the power supply service command system, including a power supply service command system, a fault repair module, a work ticket processing module, a data middle platform, and a power grid resource business middle platform;

[0007] The power supply service command system is used to comprehensively control and process the fault repair module, the work ticket processing module, the data center and the power grid resource business center;

[0008] The fault repair module is used to detect line faults and notify personnel for repair;

[0009] The work ticket processing module is used to manage work tickets in combination with main station approval and mobile approval;

[0010] The data center is used to collect data, establish analysis models, and generate irregular power outage operation reports;

[0011] The power grid resource business middle platform is used for collecting and monitoring electricity consumption data and conducting intelligent inspection and monitoring of distribution network equipment.

[0012] The fault repair module includes a fault notification unit, a fault detection unit and a fault processing unit;

[0013] The fault notification unit is used to promptly report the list of users affected by the power outage to the State Grid Customer Service Center and push the power outage information to the users via SMS;

[0014] The fault detection unit is used to analyze the number and type of faults based on the fault recording sensor, and combine the power outage events of the data center, the current and voltage collection points and the power outage information of the distribution terminals at all levels to analyze the power outage events of the distribution network on a weekly basis;

[0015] The fault handling unit is used to generate an active work order to notify emergency repair personnel to perform emergency repairs.

[0016] Among them, the fault repair module also includes a fault recording unit, which is used to record the repair arrival time, repair completion time and user satisfaction, and whether user complaints or electricity-related public opinions are caused by human responsibility into the power outage analysis database.

[0017] Among them, the work ticket processing module includes a main station approval module and a mobile approval module. The main station approval module can modify any time attribute of the current link; the mobile approval module is only used to modify the planned working time of the process initiation stage, and the time of other links is automatically obtained by the system.

[0018] The work ticket processing module further includes a printing module, which is used to print the work order generated by the mobile approval module.

[0019] The mobile approval module includes a message unit, a security control unit, a work ticket creation unit, an addition unit and a hand signing unit;

[0020] The message unit is used to notify the person in charge of the corresponding link through APP or SMS;

[0021] The security control unit is used to confirm the identity and authority of the user;

[0022] The work ticket creation unit is used to create a new work ticket;

[0023] The supplement unit is used to add work content to the issued work ticket;

[0024] The hand signing unit is used to sign and confirm the work ticket.

[0025] In a second aspect, the present invention further provides a method for evaluating the effectiveness of a digital application system based on a power supply service command system, comprising: setting basic emergency repair indicators, work ticket processing indicators, and referring to irregular power outage operation reports;

[0026] Obtain emergency repair information, work ticket processing information, and current irregular power outage operation reports from the fault repair module;

[0027] Compare the emergency repair information and emergency repair indicators, work ticket processing information and work ticket processing indicators, and the reference irregular power outage operation report with the current irregular power outage operation report;

[0028] Based on the comparison results, feedback from grassroots units and evaluation results, suggestions for improvement are put forward.

[0029] The present invention provides a digital application system and effectiveness evaluation method based on a power supply service command system. The power supply service command system is an existing power grid operation integrated management platform system that can perform overall control and management of other modules. The fault repair module is used to automatically discover line faults and promptly notify personnel through an online platform to perform repairs to improve work efficiency. The work ticket processing module is used to combine master station approval with mobile approval on the existing work ticket processing method, and perform mobile invoicing through mobile approval to improve processing efficiency and reduce the workload of grassroots teams. The data middle platform is used to collect data, wherein the data can come from the power grid resource business middle platform. By using big data technology, the data relationship between power outage events and daily management and control measures such as maintenance plans, two tickets, and repair orders is mined to form an irregular power outage operation report to assist local companies in carrying out on-site irregular power outage operation inspections, improve on-site operation standardization, and reduce the occurrence of safety accidents. The power grid resource business middle platform is mainly used to collect various data in power grid operations, so that fault analysis can be performed faster, the work ticket management process can be optimized, and all data in the operation process can be analyzed to improve digital operation capabilities, so that quality and efficiency can be better improved. Using a mobile app, combined with SMS notifications, allows for real-time issuance of work tickets, resolving the traditional difficulty of issuing work tickets during holidays and nighttime hours. Emergency repairs are often sudden and subject to deadlines for arrival and repairs. Traditionally, post-repair ticket issuance is a common practice. The mobile app has addressed this issue. BRIEF DESCRIPTION OF THE DRAWINGS

[0030] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0031] Figure 1 This is a first structural diagram of a digital application system based on a power supply service command system of the present invention;

[0032] Figure 2 This is a second structural diagram of a digital application system based on a power supply service command system of the present invention;

[0033] Figure 3 This is a third structural diagram of a digital application system based on a power supply service command system of the present invention;

[0034] Figure 4 It is a structural diagram of the fault repair module of the present invention;

[0035] Figure 5 It is a structural diagram of the work ticket processing module of the present invention;

[0036] Figure 6 It is a structural diagram of the mobile approval module of the present invention;

[0037] Figure 7 The present invention is a flow chart of a method for evaluating the effectiveness of a digital application system based on a power supply service command system.

[0038] 1-Power supply service command system, 2-Fault repair module, 3-Work ticket processing module, 4-Data middle platform, 5-Grid resource business middle platform, 21-Fault notification unit, 22-Fault detection unit, 23-Fault processing unit, 24-Fault recording unit, 31-Master station approval module, 32-Mobile approval module, 33-Printing module, 321-Message unit, 322-Security management and control unit, 323-Work ticket creation unit, 324-Supplement unit, 325-Hand signature unit. DETAILED DESCRIPTION

[0039] The following describes embodiments of the present invention in detail, examples of which are shown in the accompanying drawings, wherein the same or similar reference numerals throughout represent the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the accompanying drawings are exemplary and are intended to be used to explain the present invention, and are not to be construed as limiting the present invention.

[0040] See also Figures 1 to 6 In a first aspect, the present invention provides a digital application system based on a power supply service command system 1:

[0041] It includes power supply service command system 1, fault repair module 2, work ticket processing module 3, data center 4, and power grid resource business center 5;

[0042] The power supply service command system 1 is used to comprehensively control and process the fault repair module 2, the work ticket processing module 3, the data center 4 and the power grid resource business center 5;

[0043] The fault repair module 2 is used to detect line faults and notify personnel for repair;

[0044] The work ticket processing module 3 is used to manage work tickets by combining the main station approval and mobile approval;

[0045] The data center 4 is used to collect data, establish analysis models and generate irregular power outage operation reports;

[0046] The power grid resource business middle platform 5 is used for collecting and monitoring electricity consumption data and performing intelligent inspection and monitoring of distribution network equipment.

[0047] In this embodiment, the power supply service command system 1 is an existing power grid operation integrated management platform system, which can perform overall control and management of other modules. The fault repair module 2 is used to automatically discover line faults and promptly notify personnel through the online platform to perform repairs to improve work efficiency. The work ticket processing module 3 is used to combine the main station approval with the mobile approval on the existing work ticket processing method, and perform mobile invoicing through mobile approval to improve processing efficiency and reduce the workload of grassroots teams. The data middle platform 4 is used to collect data, where the data can come from the power grid resource business middle platform 5. By using big data technology, the data relationship between power outage events and daily management and control measures such as maintenance plans, two tickets, and repair orders is mined to form an irregular power outage operation report to assist local companies in conducting on-site irregular power outage operation inspections, improve on-site operation standardization, and reduce the occurrence of safety accidents. The power grid resource business middle platform 5 is mainly used to collect various data in power grid operations, so that fault analysis can be carried out faster, the management process of work tickets can be optimized, and all data in the operation process can be analyzed to improve digital operation capabilities, so that quality and efficiency can be better improved.

[0048] Among them, the power grid resource business middle platform 5 uses big data technology, combined with the distribution network equipment operation data collected by the user to carry out statistical analysis of distribution transformer operation, and promptly discover low voltage, overvoltage, three-phase imbalance, heavy overload, light load, single-phase overload and other abnormalities in the distribution transformer equipment; construct line and distribution transformer health analysis models from the dimensions of power supply capacity, low voltage, three-phase imbalance, reliability, and operating years, and build a comprehensive equipment portrait based on equipment emergency repair, inspection, technical transformation, overhaul and other information; use AHP and regression models to establish an intelligent evaluation model for distribution network equipment, conduct hierarchical management of distribution network equipment, carry out health status fluctuation prediction work, provide accurate analysis for work order-driven business, and grasp the health distribution of Ningxia Company's distribution network equipment from a macro perspective, and provide auxiliary support for promoting lean equipment management.

[0049] Furthermore, the fault repair module 2 includes a fault notification unit 21, a fault detection unit 22 and a fault processing unit 23;

[0050] The fault notification unit 21 is used to promptly report the list of users affected by the power outage to the State Grid Customer Service Center and push the power outage information to the users via SMS;

[0051] The fault detection unit 22 is used to analyze the number and type of faults based on the fault recording sensor, and combine the power outage events of the data center 4, the current and voltage collection points and the power outage information of the distribution terminals at all levels to analyze the power outage events of the distribution network on a weekly basis;

[0052] The fault processing unit 23 is used to generate an active work order to notify emergency repair personnel to perform emergency repairs.

[0053] In this embodiment, the power supply service command system 1 analyzes the power outage impact range of the 95598 work order and the "active work order", automatically forms a list of users affected by the power outage, reports it to the State Grid Customer Service Center in a timely manner through the fault notification unit 21, and accurately pushes the power outage information to the power outage users via text messages.

[0054] The fault detection unit 22 uses the fault recording sensor at the feeder outlet of the substation. The information of any fault point on the line will be instantly pushed to the distribution automation master station. The service system automatically analyzes and counts the number and type of faults, and uses the fault waveform to assist in analyzing the correctness of the protection action behavior of each level of the line, greatly improving the fault analysis capability. The second is to clearly analyze the power outage caused by the fault. Combined with the power outage events of the electricity information collection system, the current and voltage collection points and the power outage information of the distribution terminals at all levels, the power outage events of the distribution network are analyzed on a weekly basis. Excluding the pre-arranged power outage plans and temporary power outage plans, the number and time of fault power outage events of the distribution network trunk lines and branch lines are obtained. The reasons for tripping are classified and counted by county companies, and the weekly values ​​and cumulative values ​​are published in the weekly report.

[0055] For the distribution substation where the HPLC module has been replaced, the power outage events, current, voltage, position signals and other operating data of the distribution automation and electricity information collection system are used, combined with the line topology of the upper and lower levels, to automatically analyze the power outage sections of the medium and low voltage distribution lines, generate an "active work order" in the service system and send it to the handheld terminal of the emergency repair personnel through the fault processing unit 23. The average emergency repair arrival time for low-voltage faults has been reduced to less than 22 minutes. Secondly, the quality of emergency repairs has been continuously improved. The distribution automation system comprehensively analyzes the fault information of terminals at all levels, accurately locates the fault location, and greatly shortens the fault search time and fault recovery time of emergency repair personnel. Because it is associated with the main equipment of the power grid, intelligent technology is used to connect the main businesses such as power grid operation and maintenance, fault repair, and live work, forming a traceable operation management model.

[0056] Furthermore, the fault repair module 2 also includes a fault recording unit 24, which is used to record the repair arrival time, repair completion time and user satisfaction, and whether user complaints or electricity-related public opinions are caused by human responsibility into the power outage analysis database.

[0057] In this implementation, all emergency repair events record the arrival time, completion time, and customer satisfaction. Whether personnel-related issues have led to customer complaints or public opinion regarding power outages is also included in the "Power Outage Analysis Database." By integrating physical IDs, work tickets are automatically linked to equipment, and equipment and its lifecycle events, improving the device-awareness level of work tickets.

[0058] Furthermore, the work ticket processing module 3 includes a main station approval module 31 and a mobile approval module 32. The main station approval module 31 can modify any time attribute of the current link; the mobile approval module 32 is only used to modify the planned working time of the process initiation stage, and the time of the remaining links is automatically obtained by the system.

[0059] In this embodiment, given the current shortage of handheld terminals for grassroots teams, the current approval process for digital work tickets utilizes a dual-threaded, parallel approval approach. First, the approval process is entirely conducted through the master station. This approach allows for modification of any time attribute within the current phase, streamlining the work ticket process and ensuring safety compliance while reducing workload for grassroots teams. Second, it utilizes a mobile approval module 32, which can be an app-based approval process. With the exception of the planned working hours during the process initiation phase, which can be modified, all other phase times are automatically captured by the system and cannot be modified, ensuring consistency between process nodes and actual issuance and approval times. This approach leverages intelligent applications, big data, knowledge graphs, and mobile application technologies to intelligently analyze and evaluate equipment status, proactively push notifications of faulty equipment, and enable online and mobile work ticket processing. This work order-driven approach effectively reduces the burden on grassroots operations, improves operational efficiency, and enhances the timeliness, completeness, and accuracy of work tickets at the source. Standardizing the work ticket approval process allows for closed-loop management of the entire process. Expert knowledge bases and graphical visualization technologies are used to assist with ticket issuance, while preserving historical approval history and ensuring standardized operations for operators.

[0060] Furthermore, the work ticket processing module 3 also includes a printing module 33 , which is used to print the work order generated by the mobile approval module 32 .

[0061] In this embodiment, when the number of mobile terminals is insufficient, it is difficult for some people to process work tickets through mobile approval. Therefore, the digital work ticket supports one-click printing and export after the ticket number is generated in the permission link. The permittee and the work supervisor will take it to the site for on-site permission and record the on-site work process. After the on-site work is completed, the work ticket information will be backfilled and confirmed.

[0062] Furthermore, the mobile approval module 32 includes a message unit 321, a security control unit 322, a work ticket creation unit 323, an addition unit 324 and a hand signing unit 325;

[0063] The message unit 321 is used to notify the person in charge of the corresponding link through an APP or text message;

[0064] The security control unit 322 is used to confirm the identity and authority of the user;

[0065] The work ticket creation unit 323 is used to create a new work ticket;

[0066] The supplement unit 324 is used to add work content to the issued work ticket;

[0067] The hand signing unit 325 is used to sign and confirm the work ticket.

[0068] In this embodiment, the security management unit 322 obtains the authority and qualifications of the work supervisor, issuer, permitter, and responsible personnel of the outsourced unit. Based on these qualifications, the work ticket issuance and approval process is clarified to ensure that the issuance and execution of work tickets comply with safety regulations. Digital work tickets automatically notify the relevant responsible personnel of the relevant links to promptly issue and approve the work ticket after the work ticket is prepared, improving the efficiency of work ticket processing through app notifications and SMS reminders.

[0069] The present invention combines the current mobile operation terminals, on-site operation processes and safety production specifications, and designs on-site operation processes from three aspects: First, paper ticket operations are optimized to supplement the insufficiency of mobile operation terminals. Considering the insufficient configuration of handheld terminals, digital work tickets are supported in the permission link. After the ticket number is generated, it can be printed and exported with one click. The permittee and the person in charge of the work will take it to the site for on-site permission and record the on-site operation process. After the site is completed, the work ticket information will be backfilled and confirmed. Second, the work content of the work order is supplemented and dispatched. For work orders, since there are temporary additional work tasks after the team members go to the work site, re-issuing a new work order will increase the workload of grassroots personnel. Digital work tickets support adding work tasks to the issued work orders, and notifying the team members by SMS, recording the working time of each task separately, and reducing the duplication of work orders. The third is mobile manual signing to ensure that safety management responsibilities are in place. In order to ensure that the work leader, issuer, and permit holder understand and are responsible for the content of their own draft tickets, issuances, and permits, as well as the actual presence of on-site workers, the service digital work ticket realizes the mobile manual signing function through the mobile APP, and the relevant personnel sign and confirm through the mobile APP to solve the problems of the original replacement issuance and permit, and the inconsistency between the staff and the actual on-site personnel.

[0070] Second, see Figure 7 The present invention provides a method for evaluating the effectiveness of a digital application system based on a power supply service command system, comprising:

[0071] S101 sets basic emergency repair indicators, work ticket processing indicators and reference irregular power outage work reports;

[0072] S102 obtains the emergency repair information, work ticket processing information and current irregular power outage operation report of the fault repair module 2;

[0073] S103 compares the emergency repair information and emergency repair indicators, the work ticket processing information and work ticket processing indicators, and the reference irregular power outage operation report with the current irregular power outage operation report;

[0074] S104 proposes suggestions for improvement based on the comparison results, feedback from grassroots units and evaluation results.

[0075] The present invention is based on the power supply service command platform. By integrating data with marketing systems such as PMS2.0, distribution network automation system, and electricity consumption information collection system, the invention uses mobile applications, big data and artificial intelligence technologies to carry out "digital emergency repair", "digital distribution network management and control", "digital two tickets" and other constructions, making full use of internal and external network mobile terminals, effectively solving the problems of accurate analysis of faulty equipment, optimizing on-site operation processes, and the difficulty of front-line teams in issuing tickets at night and on holidays; through the construction of the "safety audit module", the invention uses big data and artificial intelligence technologies to connect power outage events with work tickets, maintenance plans, fault elimination, patrol tests and other modules, automatically analyzing operations without tickets, without plans and irregular operations, greatly improving the intelligent level of on-site safety supervision; combined with the "work order-driven business" and "digital team" construction, it will transform the existing distribution network business, innovate the digital power grid operation and inspection management model, promote the transformation of operation and inspection business to digitalization, intelligence and automation, and lay a good foundation for achieving "quality and efficiency improvement" of business. The innovation of the project is to build a closed-loop management system of "business work order, work order value, and value performance". Through the initiation, execution, tracking and closing of four types of work orders, namely task orders, early warning orders, rectification orders, and supervision orders, the four types of distribution network businesses, namely distribution network command, distribution network operation and maintenance, distribution network inspection and maintenance, and distribution network automation, are comprehensively managed and controlled. A comprehensive evaluation is conducted on the completion quality of work orders to achieve controllable and efficient distribution network services, speed up the work and increase efficiency, ensure that personnel at all levels perform their duties, reduce the occurrence of typical, similar, and frequent abnormal events, and comprehensively improve the lean management and quality service level of the distribution network.

[0076] The above disclosure is only a preferred embodiment of the present invention, and certainly cannot be used to limit the scope of the rights of the present invention. Ordinary technicians in this field can understand that all or part of the processes of the above embodiment and equivalent changes made in accordance with the claims of the present invention are still within the scope of the invention.

Claims

1. A digital application system based on the power supply service command system, characterized in that: Including power supply service command system, fault repair module, work ticket processing module, data center, and power grid resource business center; The power supply service command system is used to comprehensively control and process the fault repair module, the work ticket processing module, the data center and the power grid resource business center; The fault repair module is used to detect line faults and notify personnel for repair; The work ticket processing module is used to manage work tickets in combination with main station approval and mobile approval; The data center is used to collect data, establish analysis models, and generate irregular power outage operation reports; The power grid resource business middle platform is used for collecting and monitoring power consumption data and conducting intelligent inspection and monitoring of distribution network equipment; The work ticket processing module includes a main station approval module and a mobile approval module. The main station approval module can modify any time attribute of the current link; the mobile approval module is only used to modify the planned working time of the process initiation phase. The time of other links is automatically obtained by the system. The work ticket processing module further includes a printing module, which is used to print the work order generated by the mobile approval module; The mobile approval module includes a message unit, a security control unit, a work ticket creation unit, an addition unit and a hand signing unit; The message unit is used to notify the person in charge of the corresponding link through APP or SMS; The security control unit is used to confirm the identity and authority of the user; The work ticket creation unit is used to create a new work ticket; The supplement unit is used to add work content to the issued work ticket; The hand signing unit is used to sign and confirm the work ticket.

2. A digital application system based on a power supply service command system as claimed in claim 1, characterized in that: The fault repair module includes a fault notification unit, a fault detection unit and a fault processing unit; The fault notification unit is used to promptly report the list of users affected by the power outage to the State Grid Customer Service Center and push the power outage information to the users via SMS; The fault detection unit is used to analyze the number and type of faults based on the fault recording sensor, and combine the power outage events of the data center, the current and voltage collection points and the power outage information of the distribution terminals at all levels to analyze the power outage events of the distribution network on a weekly basis; The fault handling unit is used to generate an active work order to notify emergency repair personnel to perform emergency repairs.

3. A digital application system based on a power supply service command system as claimed in claim 2, characterized in that: The fault repair module also includes a fault recording unit, which is used to record the repair arrival time, repair completion time and user satisfaction, and whether user complaints or power-related public opinions are caused by personnel responsibility into the power outage analysis database.

4. A method for evaluating the effectiveness of a digital application system based on a power supply service command system, applied to a digital application system based on a power supply service command system as claimed in any one of claims 1 to 3. It is characterized in that Including: setting basic emergency repair indicators, work ticket processing indicators and reference to irregular power outage operation reports; Obtain emergency repair information, work ticket processing information, and current irregular power outage operation reports from the fault repair module; Compare the emergency repair information and emergency repair indicators, work ticket processing information and work ticket processing indicators, and the reference irregular power outage operation report with the current irregular power outage operation report; Based on the comparison results, feedback from grassroots units and evaluation results, suggestions for improvement are put forward.

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