Information processing method, device, electronic device and storage medium

Abstract

The present application is applicable to the field of automotive electronic technology, and provides an information processing method, device, electronic device and storage medium, the method comprising: obtaining first prompt information, where the first prompt information is prompt information uploaded by at least one user device and needs to be corrected; sending the first prompt information to a target platform; obtaining second prompt information returned by the target platform based on the first prompt information, where the second prompt information is obtained after correcting the first prompt information; sending the second prompt information to each user device so that each user device updates the first prompt information to the second prompt information, and the prompt information seen by the user is corrected and is in easy-to-understand language that does not require explanation, so that the user can more easily operate related functions according to the prompt information, thereby solving the problem of poor comprehensibility of the prompt information.

Description

Technical Field

[0001] The present application belongs to the field of automotive electronics technology, and in particular relates to an information processing method, device, electronic device, and storage medium. Background Art

[0002] On vehicle diagnostic products, when running related software, corresponding prompt information will pop up according to the operating conditions, such as safety prompt information, fault prompt information, etc.

[0003] However, existing prompt information is generally a direct copy of the diagnostic description information of various original equipment or other diagnostic products, or translated from English into various languages, resulting in poor comprehensibility of the prompt information, and thus making it impossible for users to operate related functions according to the prompt information. Summary of the Invention

[0004] The embodiments of the present application provide an information processing method, apparatus, electronic device, and storage medium, which can solve the problem of poor comprehensibility of prompt information.

[0005] In a first aspect, an embodiment of the present application provides an information processing method, including:

[0006] Obtaining first prompt information, where the first prompt information is prompt information that needs to be corrected and uploaded by at least one user device;

[0007] Sending the first prompt information to the target platform;

[0008] Acquire second prompt information returned by the target platform according to the first prompt information, where the second prompt information is obtained after correcting the first prompt information;

[0009] The second prompt information is sent to each user equipment, so that each user equipment updates the first prompt information to the second prompt information.

[0010] Optionally, after obtaining the second prompt information returned by the target platform according to the first prompt information, the method further includes:

[0011] Sending the second prompt information to all user devices that uploaded the first prompt information;

[0012] receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information;

[0013] The sending the second prompt information to each user device includes:

[0014] When a confirmation instruction is received from a user equipment whose proportion is equal to or greater than the preset proportion threshold, the second prompt information is sent to each user equipment.

[0015] Optionally, when receiving a confirmation instruction sent by a user equipment with a proportion equal to or greater than a preset proportion threshold, sending the second prompt information to each user equipment includes:

[0016] Counting the number of user devices that send the confirmation instruction within a preset time period;

[0017] Calculating a ratio of the number of user devices that sent the confirmation instruction to the number of user devices that uploaded the first prompt information;

[0018] When the ratio is equal to or greater than a preset proportion threshold, the second prompt information is sent to each user equipment.

[0019] Optionally, before obtaining the first prompt information, the method further includes:

[0020] Establishing a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information;

[0021] Correspondingly, the sending the second prompt information to each user device includes:

[0022] The first prompt information is used as the key information, and the second prompt information is used as the target information, which are bound and stored in the mapping relationship library.

[0023] Optionally, if the target platform returns more than one second prompt information, after obtaining the second prompt information returned by the target platform according to the first prompt information, the method includes:

[0024] Sending at least one of the second prompt information to all user devices that uploaded the first prompt information;

[0025] receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information;

[0026] The sending the second prompt information to each user device includes:

[0027] According to a preset rule, one of the second prompt information is selected as the target second prompt information, and the target second prompt information is sent to each user device.

[0028] Optionally, selecting one of the second prompt information as the target second prompt information according to a preset rule includes:

[0029] The second prompt information corresponding to the largest number of confirmation instructions is obtained as the target second prompt information.

[0030] Optionally, the target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

[0031] In a second aspect, an embodiment of the present application provides an information processing device, including:

[0032] A first information acquisition module is configured to acquire first prompt information, where the first prompt information is prompt information that needs to be corrected and is uploaded by at least one user device;

[0033] A first information sending module, configured to send the first prompt information to a target platform;

[0034] A second information acquisition module is configured to acquire second prompt information returned by the target platform according to the first prompt information, where the second prompt information is obtained by correcting the first prompt information;

[0035] The second information sending module is configured to send the second prompt information to each user device, so that each user device updates the first prompt information to the second prompt information.

[0036] Optionally, the information processing device further includes:

[0037] A third information sending module is configured to send the second prompt information to all user devices that have uploaded the first prompt information;

[0038] A first instruction receiving module is configured to receive a confirmation instruction sent by at least one user device that uploaded the first prompt information;

[0039] The second information sending module includes:

[0040] The first information sending unit is configured to send the second prompt information to each user equipment when receiving a confirmation instruction sent by a user equipment whose proportion is equal to or greater than a preset proportion threshold.

[0041] Optionally, the information sending unit includes:

[0042] a number counting subunit, configured to count the number of user devices that send the confirmation instruction within a preset time period;

[0043] a ratio calculation subunit, configured to calculate a ratio between the number of user devices that sent the confirmation instruction and the number of user devices that uploaded the first prompt information;

[0044] The information sending subunit is used to send the second prompt information to each user device when the ratio is equal to or greater than a preset proportion threshold.

[0045] Optionally, the information processing device further includes:

[0046] A library establishment module is used to establish a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information;

[0047] Correspondingly, the second information sending module includes:

[0048] A library updating module is used to bind the first prompt information as the key information and the second prompt information as the target information and store them in the mapping relationship library.

[0049] Optionally, if the target platform returns more than one second prompt information, the information processing device further includes:

[0050] a fourth information sending module, configured to send at least one of the second prompt information to all user devices that have uploaded the first prompt information;

[0051] a second instruction receiving module, configured to receive a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information;

[0052] The second information sending module includes:

[0053] The second information sending unit is configured to select one of the second prompt information as target second prompt information according to a preset rule, and send the target second prompt information to each user device.

[0054] Optionally, the second information sending unit includes:

[0055] The information determination subunit is configured to use the second prompt information corresponding to the largest number of confirmation instructions obtained as the target second prompt information.

[0056] Optionally, the target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

[0057] In a third aspect, an embodiment of the present application provides an electronic device, including:

[0058] A memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the computer program, when executed by the processor, implements the steps of the information processing method described in the first aspect.

[0059] In a fourth aspect, an embodiment of the present application provides a computer-readable storage medium, comprising: the computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the information processing method described in the first aspect above are implemented.

[0060] In a fifth aspect, an embodiment of the present application provides a computer program product, which, when executed on an electronic device, enables the electronic device to execute the steps of the information processing method described in the first aspect above.

[0061] Compared with the prior art, the beneficial effect of the embodiment of the present application is as follows: after obtaining the first prompt information that needs to be corrected uploaded by at least one user device, the first prompt information is first sent to the target platform, and then the second prompt information returned by the target platform is obtained. The second prompt information is obtained after correcting the first prompt information, and the second prompt information is sent to each user device so that each user device updates the first prompt information to the second prompt information. By receiving correction feedback from some users on the prompt information, the present application promptly updates the prompt information to an easy-to-understand and correct expression, so that the prompt information seen by all users is in an easy-to-understand language that does not require correction, and users can more easily operate related functions according to the prompt information. This solves the problem of poor comprehensibility of the prompt information. BRIEF DESCRIPTION OF THE DRAWINGS

[0062] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the following briefly introduces the drawings required for use in the embodiments or descriptions of the prior art. Obviously, the drawings described below are only some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without any creative work.

[0063] Figure 1 This is a flowchart of an information processing method provided by an embodiment of the present application;

[0064] Figure 2 is a structural diagram of an information processing device provided by an embodiment of the present application;

[0065] Figure 3 It is a structural diagram of an electronic device provided in an embodiment of the present application. DETAILED DESCRIPTION

[0066] In the following description, specific details such as specific system structures and techniques are provided for purposes of illustration rather than limitation to facilitate a thorough understanding of the embodiments of the present application. However, it will be apparent to those skilled in the art that the present application may be implemented in other embodiments without these specific details. In other cases, detailed descriptions of well-known systems, devices, circuits, and methods are omitted to avoid obscuring the description of the present application with unnecessary detail.

[0067] It should be understood that when used in the present specification and the appended claims, the term "comprising" indicates the presence of described features, integers, steps, operations, elements and / or components, but does not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components and / or collections thereof.

[0068] It will also be understood that the term "and / or" used in this specification and the appended claims refers to and includes any and all possible combinations of one or more of the associated listed items.

[0069] As used in this specification and the appended claims, the term "if" can be interpreted as "when" or "upon" or "in response to determining" or "in response to detecting," depending on the context. Similarly, the phrase "if it is determined" or "if [described condition or event] is detected" can be interpreted as meaning "upon determination" or "in response to determining" or "upon detection of [described condition or event]" or "in response to detecting [described condition or event]," depending on the context.

[0070] In addition, in the description of the present application specification and the appended claims, the terms "first", "second", "third", etc. are only used to distinguish the descriptions and cannot be understood as indicating or implying relative importance.

[0071] References to "one embodiment" or "some embodiments" in this specification mean that a particular feature, structure, or characteristic described in conjunction with that embodiment is included in one or more embodiments of the present application. Thus, phrases such as "in one embodiment," "in some embodiments," "in other embodiments," and "in other embodiments" appearing in various places in this specification do not necessarily refer to the same embodiment, but rather mean "one or more but not all embodiments," unless otherwise specifically emphasized. The terms "including," "comprising," "having," and variations thereof all mean "including but not limited to," unless otherwise specifically emphasized.

[0072] Figure 1 A flow chart of the information processing method provided in the embodiment of the present application is shown as follows: Figure 1As shown, taking the server side as an example, the method includes steps S110 to S130. The specific implementation principles of each step are as follows:

[0073] S110: Obtain first prompt information, where the first prompt information is prompt information that needs to be corrected and is uploaded by at least one user device.

[0074] When running the relevant software on a vehicle diagnostic product, prompts appear based on the vehicle's operating status, such as safety alerts and fault notifications. However, these prompts are often in a foreign language, directly translated from a foreign language, or contain obscure technical terms. Users may not understand these prompts, so the user device is required to upload the prompts that the user does not understand or does not clearly understand and require clarification as the first prompt message to the server.

[0075] In some embodiments, an information upload button can be set on the prompt interface of each user device. When the user encounters a first prompt message that he does not understand or does not understand clearly and needs to be explained, he can click the information upload button to send the above first prompt message to the server.

[0076] The user device may be a vehicle-mounted device or a diagnostic device. When the user encounters a first prompt message that they do not understand or do not understand clearly and need explanation, they can click the information upload button on the prompt interface of their device to send the first prompt message to the server.

[0077] The server may receive first prompt information sent by one or more user equipments.

[0078] The user device and the server may communicate with each other via wired and / or wireless communication, which may be determined based on actual conditions and is not limited here.

[0079] S120: Send the first prompt information to the target platform.

[0080] After receiving the first prompt information sent by at least one user equipment, the server may forward the first prompt information to the target platform.

[0081] S130: Acquire second prompt information returned by the target platform according to the first prompt information, where the second prompt information is obtained by correcting the first prompt information.

[0082] In some embodiments, after receiving the first prompt information sent by the server, the target platform may correct the first prompt information to obtain corresponding second prompt information, and return the second prompt information to the server.

[0083] The target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

[0084] For example, if the first prompt is "Engine must be running," the target platform can correct the first prompt to produce a corresponding second prompt, "Start engine." This prompt, "Start engine," is generated after at least one designated person on the target platform corrects the "Engine must be running" prompt. This makes it easier for users to understand the next step without explanation.

[0085] S140: Send the second prompt information to each user equipment, so that each user equipment updates the first prompt information to the second prompt information.

[0086] In some embodiments, the server may send the acquired second prompt information to each user device, so that each user device updates the first prompt information that needs to be corrected with the corrected second prompt information. After the first prompt information is updated to the second prompt information, the prompt information displayed to the user of each user device is no longer the first prompt information, but the second prompt information.

[0087] For example, after the server obtains the first prompt message "Engine must be running" sent by one or more user devices, and obtains the second prompt message corresponding to "Engine must be running" is "Start engine", it can send "Start engine" to each user device, so that each user device updates the prompt message "Engine must be running" to "Start engine".

[0088] It should be understood that in the above steps S110 to S130, after obtaining the first prompt information that needs to be corrected uploaded by at least one user device, the first prompt information is first sent to the target platform, and then the second prompt information obtained by correcting the first prompt information returned by the target platform is obtained, and then the second prompt information is sent to each user device, so that each user device updates the first prompt information to the second prompt information. This application receives correction feedback from some users on the prompt information and promptly updates the prompt information to an easy-to-understand and correct expression, so that the prompt information finally seen by all users is the corrected, easy-to-understand language that does not require explanation, and can more easily operate related functions according to the prompt information. This solves the problem of poor comprehensibility of the prompt information, which makes it impossible for users to operate related functions according to the prompt information.

[0089] In some embodiments, in the above Figure 1Based on the embodiment of the information processing method shown, after obtaining the second prompt information returned by the target platform according to the first prompt information in step S120, the method may further include the following steps. The specific implementation principles of each step are as follows:

[0090] Step 11: Send the second prompt information to all user devices that have uploaded the first prompt information.

[0091] Step 12: Receive a confirmation instruction sent by at least one user device that uploaded the first prompt information.

[0092] Correspondingly, the step S130 of sending the second prompt information to each user device includes:

[0093] When a confirmation instruction is received from a user device with a proportion equal to or greater than a preset threshold, the second prompt information is sent to each user device. The second prompt information can be sent to each user device when a confirmation instruction is received from a user device with a proportion equal to or greater than a preset threshold. The following steps can be used to implement the sending of the second prompt information to each user device:

[0094] Step 21: Count the number of user devices that send the confirmation instruction within a preset time period;

[0095] Step 22: Calculate the ratio of the number of user devices that sent the confirmation instruction to the number of user devices that uploaded the first prompt information;

[0096] Step 23: When the ratio is greater than or equal to a preset proportion threshold, the second prompt information is sent to each user device.

[0097] In some embodiments, the server can send the above-mentioned second prompt information to all user devices that have uploaded the above-mentioned first prompt information. After receiving the above-mentioned second prompt information, the above-mentioned user device can choose to send a confirmation instruction to the server. The server counts the number of user devices that sent the above-mentioned confirmation instructions within a preset time period, and calculates the ratio of the number of user devices that sent the above-mentioned confirmation instructions to the number of user devices that uploaded the above-mentioned first prompt information. When the above-mentioned ratio is greater than or equal to the preset proportion threshold, the above-mentioned second prompt information is sent to each user device.

[0098] For example, four user devices upload the above-mentioned first prompt information to the server. The server sends the first prompt information to the target platform. After receiving the second prompt information sent by the target platform, the server sends the second prompt information corresponding to the above-mentioned first prompt information to the four user devices, and determines whether confirmation instructions are received from at least three user devices within one working day. If so, the above-mentioned second prompt information is sent to each user device. Otherwise, the above-mentioned second prompt information is not sent to each user device.

[0099] In some embodiments, the above-mentioned preset time period and preset proportion threshold can be set by background personnel, and this application does not limit them.

[0100] In this embodiment, after receiving the second prompt information returned by the target platform, the server does not return it directly to all user devices, but first returns it to the user device that uploaded the first prompt information. After a certain number of users have recognized the second prompt information corrected by the target platform, the first prompt information on all user devices is updated to the second prompt information. This ensures the user's recognition of the correction result of the first prompt information, prevents the need to continue to correct the prompt information in the future, and ensures the efficiency of information correction.

[0101] In some embodiments, in the above Figure 1 Based on the embodiment of the information processing method shown, before obtaining the first prompt information in step S110, the following steps may be further included:

[0102] Step 31: Establish a mapping relationship database between key information and target information. The key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information.

[0103] In some embodiments, the server establishes a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information.

[0104] Correspondingly, step S130 in which the server sends the second prompt information to each user device includes the following steps:

[0105] The first prompt information is used as the key information, and the second prompt information is used as the target information, which are then bound and stored in the mapping relationship library.

[0106] The embodiment of the present application updates the mapping relationship library, binds the first prompt information and the second prompt information and stores them in the mapping relationship library, so that the user device updates the first prompt information to be displayed to the second prompt information according to the mapping relationship library.

[0107] In some embodiments, if the target platform returns more than one second prompt information, after obtaining the second prompt information returned by the target platform according to the first prompt information, the following steps may be further included:

[0108] Step 41: Send at least one of the second prompt messages to all user devices that have uploaded the first prompt message.

[0109] Step 42: Receive a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information.

[0110] Correspondingly, sending the second prompt information to each user equipment may include:

[0111] Step 43: According to a preset rule, one of the second prompt information is selected as the target second prompt information, and the target second prompt information is sent to each user device.

[0112] If the target platform returns more than one second prompt message, the server needs to select one correction result with the highest user recognition. Therefore, the server can send one or more second prompt messages returned by the target platform to all user devices that have uploaded the first prompt message. After the user devices receive the one or more second prompt messages, they can select one of the second prompt messages to send a confirmation instruction. After the server receives the confirmation instruction sent by at least one user device that uploaded the first prompt message for one of the second prompt messages, it will perform statistics and then select one of the second prompt messages as the target second prompt message according to the preset rules, and send the target second prompt message to each user device. The above preset rules can be set by the server backend personnel, and this application does not limit them.

[0113] In some embodiments, the second prompt information corresponding to the largest number of confirmation instructions obtained may be used as the target second prompt information.

[0114] For example, if four user devices upload the aforementioned first prompt information to the server, and the target platform includes at least one designated person who provides three types of second prompt information in response to the aforementioned first prompt information, the server may send the aforementioned three types of second prompt information to these four user devices, and may use the second prompt information corresponding to the largest number of received confirmation instructions as the aforementioned target second prompt information. For example, if within a business day, two user devices receive confirmation instructions for the first type of second prompt information, one user device receives confirmation instructions for the second type of second prompt information, and one user device receives confirmation instructions for the third type of second prompt information, then the first type of second prompt information will be sent as the target second prompt information to each user device.

[0115] In an embodiment of the present application, the target platform can provide multiple correction results (second prompt information) based on the first prompt information, select the correction result with the highest recognition based on user feedback, and send the correction result with the highest recognition to all user devices.

[0116] Corresponding to the above Figure 1 The information processing method shown, Figure 2 The figure shows an information processing device M100 provided in an embodiment of the present application, including:

[0117] A first information acquisition module M110 is configured to acquire first prompt information, where the first prompt information is prompt information that needs to be corrected and is uploaded by at least one user device;

[0118] A first information sending module M120, configured to send the first prompt information to a target platform;

[0119] A second information acquisition module M130 is configured to acquire second prompt information returned by the target platform according to the first prompt information, where the second prompt information is obtained by correcting the first prompt information;

[0120] The second information sending module M140 is configured to send the second prompt information to each user equipment, so that each user equipment updates the first prompt information to the second prompt information.

[0121] Optionally, the information processing device M100 further includes:

[0122] A third information sending module is configured to send the second prompt information to all user devices that have uploaded the first prompt information;

[0123] A first instruction receiving module is configured to receive a confirmation instruction sent by at least one user device that uploaded the first prompt information;

[0124] Optionally, the second information sending module M140 includes:

[0125] The first information sending unit is configured to send the second prompt information to each user equipment when receiving a confirmation instruction sent by a user equipment whose proportion is equal to or greater than a preset proportion threshold.

[0126] The first information sending unit includes:

[0127] a number counting subunit, configured to count the number of user devices that send the confirmation instruction within a preset time period;

[0128] a ratio calculation subunit, configured to calculate a ratio between the number of user devices that sent the confirmation instruction and the number of user devices that uploaded the first prompt information;

[0129] The information sending subunit is used to send the second prompt information to each user device when the ratio is equal to or greater than a preset proportion threshold.

[0130] Optionally, the information processing device M100 further includes:

[0131] A library establishment module is used to establish a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information;

[0132] Correspondingly, the second information sending module M140 includes:

[0133] A library updating module is used to bind the first prompt information as the key information and the second prompt information as the target information and store them in the mapping relationship library.

[0134] Optionally, if the target platform returns more than one second prompt information, the information processing device M100 further includes:

[0135] a fourth information sending module, configured to send at least one of the second prompt information to all user devices that have uploaded the first prompt information;

[0136] a second instruction receiving module, configured to receive a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information;

[0137] The second information sending module M140 includes:

[0138] The second information sending unit is configured to select one of the second prompt information as target second prompt information according to a preset rule, and send the target second prompt information to each user device.

[0139] Optionally, the second information sending unit includes:

[0140] The information determination subunit is configured to use the second prompt information corresponding to the largest number of confirmation instructions obtained as the target second prompt information.

[0141] Optionally, the target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

[0142] It can be understood that the various implementation methods and implementation combinations and their beneficial effects in the above embodiments are also applicable to this embodiment and will not be described in detail here.

[0143] Figure 3 This is a schematic diagram of the structure of an electronic device provided in one embodiment of the present application. Figure 3 As shown, the electronic device D10 of this embodiment includes: at least one processor D100 ( Figure 3 Only one is shown in the figure) a processor, a memory D101, and a computer program D102 stored in the memory D101 and executable on the at least one processor D100. When the processor D100 executes the computer program D102, the steps of any of the above-mentioned method embodiments are implemented. Alternatively, when the processor D100 executes the computer program D102, the functions of the modules / units in the above-mentioned device embodiments are implemented, such as Figure 2 The functions of modules M110 to M140 are shown.

[0144] In some embodiments, the processor D100 implements the following steps when executing the computer program D102:

[0145] Obtaining first prompt information, where the first prompt information is prompt information that needs to be corrected and uploaded by at least one user device;

[0146] Sending the first prompt information to the target platform;

[0147] Acquire second prompt information returned by the target platform according to the first prompt information, where the second prompt information is obtained after correcting the first prompt information;

[0148] The second prompt information is sent to each user equipment, so that each user equipment updates the first prompt information to the second prompt information.

[0149] Preferably, the processor D100 executes the computer program D102 to implement, after obtaining the second prompt information returned by the target platform according to the first prompt information, further performing the following steps:

[0150] Sending the second prompt information to all user devices that uploaded the first prompt information;

[0151] receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information;

[0152] Preferably, the processor D100 executes the computer program D102 to implement the following steps when sending the second prompt information to each user device:

[0153] When a confirmation instruction is received from a user equipment whose proportion is equal to or greater than the preset proportion threshold, the second prompt information is sent to each user equipment.

[0154] Preferably, the processor D100 executes the computer program D102 to implement the following steps when receiving a confirmation instruction sent by a user device with a proportion greater than or equal to a preset proportion threshold:

[0155] Counting the number of user devices that send the confirmation instruction within a preset time period;

[0156] Calculating a ratio of the number of user devices that sent the confirmation instruction to the number of user devices that uploaded the first prompt information;

[0157] When the ratio is greater than or equal to a preset proportion threshold, the second prompt information is sent to each user equipment.

[0158] Preferably, the processor D100 executes the computer program D102, and before obtaining the first prompt information, further performs the following steps:

[0159] Establishing a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information;

[0160] Correspondingly, to implement the sending of the second prompt information to each user device, the following steps may be performed:

[0161] The first prompt information is used as the key information, and the second prompt information is used as the target information, which are bound and stored in the mapping relationship library.

[0162] Preferably, the processor D100 executes the computer program D102, and if the target platform returns more than one second prompt information, after obtaining the second prompt information returned by the target platform according to the first prompt information, further performs the following steps:

[0163] Sending at least one of the second prompt information to all user devices that uploaded the first prompt information;

[0164] receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information;

[0165] When implementing the sending of the second prompt information to each user device, the following steps may also be performed:

[0166] According to a preset rule, one of the second prompt information is selected as the target second prompt information, and the target second prompt information is sent to each user device.

[0167] Preferably, when the processor D100 executes the computer program D102 to select one of the second prompt information as the target second prompt information according to the preset rule, the processor D100 may further execute the following steps:

[0168] The second prompt information corresponding to the largest number of confirmation instructions is obtained as the target second prompt information.

[0169] Preferably, the processor D100 executes the computer program D102, the target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

[0170] The electronic device D10 may be a computing device such as a desktop computer, a notebook, a PDA, or a cloud server. The electronic device may include, but is not limited to, a processor D100 and a memory D101. Those skilled in the art will understand that Figure 3 This is merely an example of the electronic device D10 and does not constitute a limitation on the electronic device D10 . The electronic device D10 may include more or fewer components than shown in the figure, or a combination of certain components, or different components. For example, the electronic device D10 may also include input and output devices, network access devices, etc.

[0171] The processor D100 may be a central processing unit (CPU), or may be another general-purpose processor, a digital signal processor (DSP), an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA), or other programmable logic devices, discrete gate or transistor logic devices, or discrete hardware components. A general-purpose processor may be a microprocessor or any conventional processor.

[0172] In some embodiments, the memory D101 may be an internal storage unit of the electronic device D10, such as a hard disk or memory of the electronic device D10. In other embodiments, the memory D101 may also be an external storage device of the electronic device D10, such as a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, a flash card (Flash Card), etc. equipped on the electronic device D10. Furthermore, the memory D101 may also include both an internal storage unit of the electronic device D10 and an external storage device. The memory D101 is used to store an operating system, an application, a boot loader (BootLoader), data, and other programs, such as the program code of the computer program. The memory D101 may also be used to temporarily store data that has been output or is to be output.

[0173] It should be noted that the information interaction, execution process, etc. between the above-mentioned devices / units are based on the same concept as the method embodiment of this application. Their specific functions and technical effects can be found in the method embodiment section and will not be repeated here.

[0174] Those skilled in the art can clearly understand that, for the convenience and brevity of description, only the division of the above-mentioned functional units and modules is used as an example for illustration. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above. The functional units and modules in the embodiment can be integrated into one processing unit, or each unit can exist physically alone, or two or more units can be integrated into one unit. The above-mentioned integrated unit can be implemented in the form of hardware or in the form of software functional units. In addition, the specific names of the functional units and modules are only for the convenience of distinguishing each other, and are not used to limit the scope of protection of this application. The specific working process of the units and modules in the above-mentioned system can refer to the corresponding process in the aforementioned method embodiment, and will not be repeated here.

[0175] An embodiment of the present application further provides a computer-readable storage medium, wherein the computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps in the above-mentioned various method embodiments can be implemented.

[0176] An embodiment of the present application provides a computer program product. When the computer program product is run on an electronic device, the electronic device can implement the steps of the above-mentioned method embodiments when executing the computer program product.

[0177] If the integrated unit is implemented as a software functional unit and sold or used as a standalone product, it can be stored in a computer-readable storage medium. Based on this understanding, the present application implements all or part of the process steps in the above-mentioned method embodiments by instructing the relevant hardware through a computer program. The computer program can be stored in a computer-readable storage medium. When executed by a processor, the computer program can implement the steps of each of the above-mentioned method embodiments. The computer program includes computer program code, which can be in source code form, object code form, executable file, or some intermediate form. The computer-readable medium can at least include: any entity or device capable of carrying computer program code to a camera / terminal device, a recording medium, computer memory, read-only memory (ROM), random access memory (RAM), an electric carrier signal, a telecommunications signal, and a software distribution medium. Examples include a USB flash drive, a removable hard drive, a magnetic disk, or an optical disk. In some jurisdictions, based on legislation and patent practice, computer-readable media cannot be electric carrier signals or telecommunications signals.

[0178] In the above embodiments, the description of each embodiment has its own focus. For parts that are not described or recorded in detail in a certain embodiment, reference can be made to the relevant description of other embodiments.

[0179] Those skilled in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, or a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered beyond the scope of this application.

[0180] In the embodiments provided in this application, it should be understood that the disclosed devices / network equipment and methods can be implemented in other ways. For example, the device / network equipment embodiments described above are merely illustrative. For example, the division of the modules or units is merely a logical function division. In actual implementation, there may be other division methods, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some interfaces, indirect coupling or communication connection of devices or units, which can be electrical, mechanical or other forms.

[0181] The units described as separate components may or may not be physically separate, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed across multiple network units. Some or all of these units may be selected to achieve the purpose of this embodiment according to actual needs.

[0182] The above-described embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. These modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the various embodiments of the present application, and should all be included in the scope of protection of the present application.

Claims

1. An information processing method, characterized in that: Applied to a server, the method includes: Obtaining first prompt information, where the first prompt information is prompt information uploaded by at least one user device and indicates that the user does not understand or does not clearly understand the prompt information and requires correction; the first prompt information is prompt information popped up by a vehicle diagnostic product based on vehicle operating conditions; the first prompt information includes foreign language information, translated information obtained by direct translation from a foreign language, and obscure professional terms; Sending the first prompt information to the target platform; Obtaining second prompt information returned by the target platform based on the first prompt information, where the second prompt information is obtained by correcting the first prompt information, and the second prompt information is expressed in an easily understandable and correct manner; Sending the second prompt information to all user devices that uploaded the first prompt information; receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information; When a confirmation instruction is received from a user equipment whose proportion is equal to or greater than the preset proportion threshold, the second prompt information is sent to each user equipment, so that each user equipment updates the first prompt information to the second prompt information.

2. The information processing method according to claim 1, wherein: The step of sending the second prompt information to each user equipment when receiving a confirmation instruction sent by a user equipment with a proportion equal to or greater than a preset proportion threshold comprises: Counting the number of user devices that send the confirmation instruction within a preset time period; Calculating a ratio of the number of user devices that sent the confirmation instruction to the number of user devices that uploaded the first prompt information; When the ratio is equal to or greater than a preset proportion threshold, the second prompt information is sent to each user equipment.

3. The information processing method according to claim 1, wherein: Before obtaining the first prompt information, the method further includes: Establishing a mapping relationship library between key information and target information, wherein the key information is prompt information that needs to be corrected, and the target information is obtained after correcting the key information; Correspondingly, the sending the second prompt information to each user device includes: The first prompt information is used as the key information, and the second prompt information is used as the target information, which are bound and stored in the mapping relationship library.

4. The information processing method according to claim 1, wherein: If the target platform returns more than one second prompt information, after obtaining the second prompt information returned by the target platform according to the first prompt information, the method includes: Sending at least one of the second prompt information to all user devices that uploaded the first prompt information; receiving a confirmation instruction sent by at least one user device that uploaded the first prompt information in response to one of the second prompt information; The sending the second prompt information to each user device includes: According to a preset rule, one of the second prompt information is selected as the target second prompt information, and the target second prompt information is sent to each user device.

5. The information processing method according to claim 4, wherein: The step of selecting one of the second prompt information as the target second prompt information according to a preset rule includes: The second prompt information corresponding to the largest number of confirmation instructions is obtained as the target second prompt information.

6. The information processing method according to claim 1, wherein: The target platform includes at least one designated person, and the second prompt information is obtained after the at least one designated person corrects the first prompt information.

7. An information processing device, characterized in that include: a first information acquisition module configured to acquire first prompt information, wherein the first prompt information is prompt information uploaded by at least one user device and indicating that the user does not understand or does not clearly understand the prompt information and requires correction; the first prompt information is prompt information popped up by a vehicle diagnostic product based on vehicle operating conditions; the first prompt information may include foreign language information, information directly translated from a foreign language, and obscure technical terms; A first information sending module, configured to send the first prompt information to a target platform; a second information acquisition module, configured to acquire second prompt information returned by the target platform based on the first prompt information, wherein the second prompt information is obtained by correcting the first prompt information, and the second prompt information is expressed in an easily understandable and correct manner; A second information sending module, configured to send the second prompt information to all user devices that have uploaded the first prompt information; Receive a confirmation instruction sent by at least one user device that uploaded the first prompt information; when receiving a confirmation instruction sent by a user device with a proportion equal to or greater than a preset proportion threshold, send the second prompt information to each user device, so that each user device updates the first prompt information to the second prompt information.

8. An electronic device comprising a memory, a processor, and a computer program stored in the memory and capable of running on the processor, characterized in that: When the processor executes the computer program, the information processing method according to any one of claims 1 to 6 is implemented.

9. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the information processing method according to any one of claims 1 to 6 is implemented.

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