A method and system for assembling hospital services

Abstract

The present invention proposes a method and system for combining and assembling hospital services, the method comprising the following steps: performing business analysis based on the patient's medical treatment business scenario to abstract service activities; service activities are the medical treatment activities that occur during the patient's medical treatment process; abstracting the first resource required for the service activity, and encapsulating the service activity and the first resource required for the service activity into a service process; analyzing the second resource required to complete the service process as an entry; generating a third resource as an exit after completing the service process; and assembling service products according to the exit and corresponding entry of the required service process according to the service process required by the hospital's business process. Based on a method for combining and assembling hospital services, a system for combining and assembling hospital services is also proposed. The present invention provides a reasonable and effective business splitting design, which reassembles the reintegration of hospital resources to meet the complexity and diversity of hospital services.

Description

Technical Field

[0001] The invention belongs to the technical field of data processing, and in particular relates to a method and system for assembling hospital business combinations. Background Art

[0002] Hospital business is characterized by diversity and complexity. These characteristics will cause a lot of trouble for doctors and patients when treating them. Patients can often only describe their physical symptoms. As hospitals become more and more specialized, patients have to visit many departments to check and determine their diseases.

[0003] In the prior art, there is no technical solution for combining and assembling hospital services to facilitate patients' medical treatment. Summary of the invention

[0004] In order to solve the above technical problems, the present invention proposes a method and system for combining and assembling hospital services, providing a reasonable and effective service splitting design, reintegrating and reassembling hospital resources, and meeting the complexity and diversity of hospital services.

[0005] To achieve the above object, the present invention adopts the following technical solutions:

[0006] A method for assembling a hospital business combination comprises the following steps:

[0007] Perform business analysis based on the patient's medical treatment business scenario and abstract service activities; the service activities are the medical treatment activities that occur during the patient's medical treatment process;

[0008] Abstracting the first resource required by the service activity, and encapsulating the service activity and the first resource required by the service activity into a service process;

[0009] Analyze the second resource required to complete the service process as the entrance; generate the third resource as the exit after completing the service process; according to the service process required by the hospital's business process, assemble the exit and corresponding entrance of the required service process to form a service product.

[0010] Furthermore, the process of performing business analysis based on the patient's medical treatment business scenario and abstracting the service activities includes:

[0011] Identify services according to the content of the business scenario, and split the services into service activities based on the extent to which patients enjoy the services.

[0012] Furthermore, the one-time service activity includes but is not limited to a staff member operating a software system to provide services to a patient or a patient directly operating a self-service machine device.

[0013] Furthermore, the resources required for analyzing the service activity include but are not limited to physical objects, service personnel and space;

[0014] The physical items include, but are not limited to, medicines, materials, self-service machines, imaging equipment, and beds;

[0015] Said service personnel include but are not limited to doctors, nurses and cashiers;

[0016] The space includes departments, consulting rooms and wards.

[0017] Furthermore, the number of the inlets is one or more; the number of the outlets is one or more.

[0018] Furthermore, the service process required by the hospital's business process and assembling the service product according to the exit and entrance of the required service process include: analyzing the service process required by the hospital's business process and assembling the service product in sequence by connecting the exit of the required service process with the corresponding entrance.

[0019] The present invention also proposes a system for combining and assembling hospital services, comprising an abstract module, a packaging module and an assembling module;

[0020] The abstract module is used to perform business analysis based on the patient's medical treatment business scenario and abstract service activities; the service activities are the medical treatment activities that occur during the patient's medical treatment process;

[0021] The encapsulation module is used to abstract the first resource required by the service activity, and encapsulate the service activity and the first resource required by the service activity into a service process;

[0022] The assembly module is used to analyze the second resource required to complete the service process as an entry; generate a third resource as an exit after completing the service process; and assemble a service product according to the exit and corresponding entry of the required service process according to the service process required by the hospital's business process.

[0023] Furthermore, the process executed by the abstract module is: identifying services according to the business scenario content, and splitting the services into one service activity according to the degree to which the patients enjoy the services.

[0024] Furthermore, the process executed by the assembly module is: analyzing the service processes required by the hospital's business processes, and assembling them in sequence in a manner of connecting the required service process exits with the corresponding entrances to form service products.

[0025] The effects provided in the content of the invention are only the effects of the embodiments, not all the effects of the invention. One of the above technical solutions has the following advantages or beneficial effects:

[0026] The present invention proposes a method and system for combining and assembling hospital services, the method comprising the following steps: performing business analysis based on the patient's medical treatment business scenario to abstract service activities; service activities are the medical treatment activities that occur during the patient's medical treatment process; abstracting the first resource required for the service activity, and encapsulating the service activity and the first resource required for the service activity into a service process; analyzing the second resource required to complete the service process as an entry; generating a third resource as an exit after completing the service process; and assembling service products according to the exit and corresponding entry of the required service process according to the service process required by the hospital's business process. Based on a method for combining and assembling hospital services, a system for combining and assembling hospital services is also proposed. The present invention provides a reasonable and effective business splitting design, which reassembles the reintegration of hospital resources to meet the complexity and diversity of hospital services.

[0027] The present invention starts from the perspective of the overall information construction of the hospital, takes the patient's medical treatment process as the main business line, connects the business of the whole hospital, and conducts a comprehensive analysis and design of the information system of the whole hospital; then designs service activities, standard entrances / exits and various related resources according to the services enjoyed by patients each time; and then forms components for all analyses. Different business scenarios and business processes of the hospital require that the components be spliced ​​together in a standard and flexible manner. It realizes the rapid construction of hospital business processes and achieves the effect of quickly establishing a hospital business department system. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] like Figure 1 This is a flow chart of a method for assembling hospital services in accordance with Embodiment 1 of the present invention;

[0029] like Figure 2 A schematic diagram of service activities for defining a process for outpatient consultation in a hospital for a patient according to Embodiment 1 of the present invention;

[0030] like Figure 3 This is a schematic diagram of resources used in the service activities of Example 1 of the present invention;

[0031] like Figure 4 A schematic diagram of a service process in which the service activity and the resources required for the service activity are encapsulated in Example 1 of the present invention;

[0032] like Figure 5 This is a schematic diagram of the "registration" service process of Example 1 of the present invention;

[0033] like Figure 6 This is a schematic diagram of the "triage" service process in Example 1 of the present invention;

[0034] like Figure 7 A schematic diagram of a service process for outputting a service product according to Embodiment 1 of the present invention;

[0035] like Figure 8 This is a system schematic diagram of a hospital business combination assembly according to Embodiment 2 of the present invention. DETAILED DESCRIPTION

[0036] In order to clearly illustrate the technical features of the present solution, the present invention is described in detail below through specific implementation methods and in conjunction with the accompanying drawings. The disclosure below provides many different embodiments or examples for realizing different structures of the present invention. In order to simplify the disclosure of the present invention, the components and settings of specific examples are described below. In addition, the present invention may repeat reference numbers and / or letters in different examples. This repetition is for the purpose of simplification and clarity, and does not itself indicate the relationship between the various embodiments and / or settings discussed. It should be noted that the components illustrated in the accompanying drawings are not necessarily drawn to scale. The present invention omits the description of known components and processing techniques and processes to avoid unnecessary limitations on the present invention.

[0037] Example 1

[0038] Embodiment 1 of the present invention proposes a method for combining and assembling hospital services, providing a reasonable and effective service splitting design, and reassembling hospital resources to meet the complexity and diversity of hospital services. Figure 1 This is a flow chart of a method for assembling hospital services in accordance with Embodiment 1 of the present invention;

[0039] In step S101, business analysis is performed based on the patient's medical treatment business scenario to abstract service activities; service activities are medical treatment activities that occur during the patient's medical treatment process.

[0040] Analyze the business scenarios of patients' medical treatment in hospitals, identify services according to the business scenarios, and split services according to the extent to which patients enjoy the services. The patient and the hospital staff (who operate the software system to provide services to the patient) or the patient directly operates the self-service machine to indicate that the patient receives a service. This action is defined as a service activity.

[0041] like Figure 2 A schematic diagram of defining service activities for the process of a patient visiting a hospital for outpatient treatment in Example 1 of the present invention. Taking the process of a patient visiting a hospital for outpatient treatment as an example, the service activities can be defined as follows: The service activities protected by the present invention are not limited to the following service activities.

[0042] In step S102, the first resource required by the service activity is abstracted, and the service activity and the first resource required by the service activity are encapsulated into a service process. The scope of protection of the present invention is not limited to the following classification and example content. Figure 3 This is a schematic diagram of resources used in the service activities of Example 1 of the present invention.

[0043] Physical items: medicines, materials, self-service machines, imaging equipment, beds, etc.;

[0044] Service personnel: doctors, nurses, cashiers, etc.;

[0045] Space or scope, etc.: department, consulting room, etc.;

[0046] like Figure 4 A schematic diagram of a service process in which a service activity and resources required for the service activity are encapsulated in accordance with Embodiment 1 of the present invention.

[0047] In step S103, the second resource required to complete the service process is analyzed as an entry; after the service process is completed, a third resource is generated as an exit; according to the service process required by the hospital's business process, the exit and corresponding entry of the required service process are assembled to form a service product.

[0048] For each service process and its scenario, clearly define the corresponding "standard entry" and "standard exit". And design unified entry and exit parameters. Note: The entry (I) or exit (O) of a service process is not limited in number. A service process can have multiple entry or multiple exits.

[0049] like Figure 5 Schematic diagram of the service process "registration" of Example 1 of the present invention; Figure 6 This is a schematic diagram of the “triage” service process in Example 1 of the present invention.

[0050] Analyze the necessary information and resources to complete the service process, including service personnel (resources), departments, and resources that need to be prepared, and use the information of these resources as the entry (I).

[0051] For example, in the service process "registration", according to the business scenario analysis, after the patient's file is created, he can register through the self-service machine or the cashier at the window. Then the entry parameter of the service process registration is "patient". The patient itself includes but is not limited to the following attributes: patient ID, medical card number, name, gender, age, date of birth, ID number, home address, household registration address, unit information, etc.

[0052] Analyze the necessary information and resources generated during and after the service process, including service personnel, departments, business records and other resources, and use the information of these resources as the export (O).

[0053] For example, the registration service "Registration": According to the business scenario analysis, after the patient registers, the cashier or self-service machine needs to provide the patient with a registration voucher. The export parameter of the service process "Registration" is "Registration Voucher". The registration voucher itself includes but is not limited to the following attributes: patient ID, name, gender, age, department, doctor, registration fee amount, etc.

[0054] Analyze the business processes of the hospital's centralized business, sort out the main business processes and other business processes, and define the business processes as service product X; match the service processes involved according to service product X, and assemble them together in sequence according to the service processes required by the hospital's business processes in the form of export and import connection to complete the assembly of the service product.

[0055] like Figure 7 A schematic diagram of a service process for outputting a service product according to Embodiment 1 of the present invention;

[0056] Example 1: Take the case of an ordinary patient visiting a hospital outpatient clinic as an example, and define it as X1:

[0057] Matching service process: file creation, registration, triage, consultation, reception, admission, etc.;

[0058] Matching interface: A-O2+B-I1, B-O1+C-I2, C-O2+D-I1, D-O1+E-I1, ...;

[0059] The service process "file creation" outputs the patient file, which can be assembled as the entry of the service process "registration". The service process "registration" outputs the registration voucher, which can be assembled with it as the entry of the service process "triage".

[0060] Example 2: Take the case of an ordinary patient visiting a hospital outpatient clinic. The hospital does not have triage nurses and related equipment and is unable to perform triage services.

[0061] Matching service process: file creation, registration, consultation, reception, etc.;

[0062] Matching interface: A-O2+B-I1, B-O1+D-I3, D-O1+E-I1, ...;

[0063] The service process "file creation" outputs the patient file, which can be assembled as the entry of the service process "registration". The service process "registration" outputs the registration voucher, which can be assembled with it as the entry of the service process "reception".

[0064] Embodiment 1 of the present invention proposes a method for combining and assembling hospital services. Starting from the perspective of the overall information construction of the hospital, the patient's medical treatment process is used as the main business line, and the entire hospital's business is connected in series to conduct a comprehensive analysis and design of the hospital's information system; then, service activities, standard entrances / exits and various related resources are designed according to each service enjoyed by the patient; and then all analyses are formed into components. Different business scenarios and business processes of the hospital require that the components be spliced ​​together in a standard and flexible manner. The hospital's business processes can be quickly constructed to achieve the effect of quickly establishing a hospital business department system.

[0065] Example 2

[0066] Based on the method for combining and assembling hospital services proposed in Example 1 of the present invention, Example 2 of the present invention further proposes a system for combining and assembling hospital services, such as Figure 8 This is a schematic diagram of a system for assembling hospital services according to Embodiment 2 of the present invention, the system comprising: an abstract module, a packaging module and an assembly module;

[0067] The abstract module is used to perform business analysis based on the patient's medical treatment business scenario and abstract the service activities; the service activities are the medical treatment activities that occur during the patient's medical treatment process;

[0068] The encapsulation module is used to abstract the first resource required by the service activity and encapsulate the service activity and the first resource required by the service activity into a service process;

[0069] The assembly module is used to analyze the second resource required to complete the service process as an entry; after completing the service process, a third resource is generated as an exit; according to the service process required by the hospital's business process, the service product is assembled according to the exit and corresponding entry of the required service process.

[0070] In the abstract module, the business scenarios of patients receiving medical treatment in hospitals are analyzed, services are identified according to the content of the business scenarios, and services are split according to the extent to which patients enjoy the services. The patient and the hospital staff (who operate the software system to provide services to the patient) or the patient directly operates the self-service machine to indicate the action of the patient receiving a service, which is defined as a service activity.

[0071] A schematic diagram of the resources used in the service activities in the encapsulation module.

[0072] Physical items: medicines, materials, self-service machines, imaging equipment, beds, etc.;

[0073] Service personnel: doctors, nurses, cashiers, etc.;

[0074] Space or scope, etc.: department, consulting room, etc.;

[0075] In the assembly module, the corresponding "standard entrance" and "standard exit" are clearly defined for each service process and its scenario. And unified entrance and exit parameters are designed. Note: The entrance (I) or exit (O) of a service process is not limited in number. A service process can have multiple entrances or multiple exits.

[0076] Analyze the necessary information and resources to complete the service process, including service personnel (resources), departments, and resources that need to be prepared, and use the information of these resources as the entry (I).

[0077] For example, in the service process "registration", according to the business scenario analysis, after the patient's file is created, he can register through the self-service machine or the cashier at the window. Then the entry parameter of the service process registration is "patient". The patient itself includes but is not limited to the following attributes: patient ID, medical card number, name, gender, age, date of birth, ID number, home address, household registration address, unit information, etc.

[0078] Analyze the necessary information and resources generated during and after the service process, including service personnel, departments, business records and other resources, and use the information of these resources as the export (O).

[0079] For example, the registration service "Registration": According to the business scenario analysis, after the patient registers, the cashier or self-service machine needs to provide the patient with a registration voucher. The export parameter of the service process "Registration" is "Registration Voucher". The registration voucher itself includes but is not limited to the following attributes: patient ID, name, gender, age, department, doctor, registration fee amount, etc.

[0080] Analyze the business processes of the hospital's centralized business, sort out the main business processes and other business processes, and define the business processes as service product X; match the service processes involved according to service product X, and assemble them together in sequence according to the service processes required by the hospital's business processes in the form of export and import connection to complete the assembly of the service product.

[0081] The service process "file creation" outputs the patient file, which can be assembled as the entry of the service process "registration". The service process "registration" outputs the registration voucher, which can be assembled with it as the entry of the service process "reception".

[0082] Embodiment 2 of the present invention proposes a system for combining and assembling hospital services. Starting from the perspective of the overall informatization construction of the hospital, the patient's medical treatment process is taken as the main business line, connecting the entire hospital's services, and conducting a comprehensive analysis and design of the hospital's informatization system; then designing service activities, standard entrances / exits, and various related resources based on each service enjoyed by the patient; and then forming components for all the analyses. Different business scenarios and business processes of the hospital require that the components be spliced ​​together in a standard and flexible manner. This enables the rapid construction of hospital business processes and the rapid establishment of a hospital business department system.

[0083] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply that there is any such actual relationship or order between these entities or operations. Moreover, the term "include", "comprise" or any other variant thereof is intended to cover non-exclusive inclusion, so that the process, method, article or equipment that includes a series of elements are inherent to the elements. In the absence of more restrictions, the elements limited by the sentence "comprise one..." do not exclude the presence of other identical elements in the process, method, article or equipment that includes the elements. In addition, the above-mentioned technical solution provided in the embodiment of the present application is consistent with the corresponding technical solution in the prior art in principle, and the part is not described in detail, so as not to repeat too much.

[0084] Although the above describes the specific implementation of the present invention in conjunction with the accompanying drawings, it is not intended to limit the scope of protection of the present invention. For those skilled in the art, other different forms of modifications or deformations can be made on the basis of the above description. It is not necessary and impossible to list all the implementation methods here. On the basis of the technical solution of the present invention, various modifications or deformations that can be made by those skilled in the art without creative work are still within the scope of protection of the present invention.

Claims

1. A method for assembling hospital services, characterized in that: The following steps are involved: Perform business analysis based on the patient's medical treatment business scenario and abstract service activities; the service activities are the medical treatment activities that occur during the patient's medical treatment process; Abstracting the first resource required by the service activity, and encapsulating the service activity and the first resource required by the service activity into a service process; Analyze the second resource needed to complete the service process as the entry point; After completing the service process, a third resource is generated as an export; according to the service process required by the hospital's business process, a service product is assembled according to the export and corresponding import of the required service process; the number of the imports is 1 or more; the number of the exports is 1 or more; according to the service process required by the hospital's business process, a service product is assembled according to the export and import of the required service process, including: analyzing the service process required by the hospital's business process, and assembling the service product in a manner that the export of the required service process is connected with the corresponding import.

2. A method for assembling hospital services according to claim 1, characterized in that: The process of performing business analysis based on the patient visit business scenario and abstracting the service activities includes: Identify services according to the content of the business scenario, and split the services into service activities based on the extent to which patients enjoy the services.

3. A method for assembling hospital services according to claim 2, characterized in that: The one-time service activity includes but is not limited to staff operating the software system to provide services to patients or patients directly operating the self-service machine equipment.

4. A method for assembling hospital services according to claim 1, characterized in that: The resources required for analyzing the service activities include but are not limited to physical objects, service personnel and space; The physical items include, but are not limited to, medicines, materials, self-service machines, imaging equipment, and beds; Said service personnel include but are not limited to doctors, nurses and cashiers; The space includes departments, consulting rooms and wards.

5. A system for combining and assembling hospital services, used for executing a method for combining and assembling hospital services as claimed in any one of claims 1 to 4, characterized in that: Includes abstract modules, encapsulation modules and assembly modules; The abstract module is used to perform business analysis based on the patient's medical treatment business scenario and abstract service activities; the service activities are the medical treatment activities that occur during the patient's medical treatment process; The encapsulation module is used to abstract the first resource required by the service activity, and encapsulate the service activity and the first resource required by the service activity into a service process; The assembly module is used to analyze the second resource required to complete the service process as an entry; After completing the service process, a third resource is generated as an export; according to the service process required by the hospital's business process, a service product is assembled according to the export and corresponding import of the required service process; the number of the imports is 1 or more; the number of the exports is 1 or more; according to the service process required by the hospital's business process, a service product is assembled according to the export and import of the required service process, including: analyzing the service process required by the hospital's business process, and assembling the service product in a manner that the export of the required service process is connected with the corresponding import.

6. A system for assembling hospital services according to claim 5, characterized in that: The process executed by the abstract module is: identifying services according to the business scenario content, and splitting the services into one service activity according to the degree to which patients enjoy the services.

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