Order processing method, device and readable storage medium

Abstract

The present disclosure relates to an order processing method, device, and readable storage medium, the method comprising: extracting first attribute information corresponding to a target product from a live broadcast data of the target product by a host; in response to an order operation triggered by a user on a link corresponding to the target product, sending the first attribute information to a warehouse end, so that the warehouse end determines the correctness of the order shipment information based on the matching of the second attribute information and the first attribute information of the shipped product in the order shipment information corresponding to the user's order operation; and processing the order shipment information based on the correctness confirmation information of the order shipment information returned by the warehouse end. The present disclosure processes the shipment of the target product when the first attribute information and the second attribute information match, thereby ultimately ensuring that the product received by the customer is consistent with the promotional information of the product by the host, thereby improving the user's shopping experience and trust in the live broadcast platform.

Description

Technical Field

[0001] The present disclosure relates to the field of computer technology, and in particular to an order processing method, device, and readable storage medium. Background Art

[0002] With the rise of live streaming and e-commerce, live streaming has become a popular way for businesses to sell goods. However, in actual applications, there are cases where the products advertised in live streaming do not match the products received by customers, resulting in a poor shopping experience for customers. Summary of the Invention

[0003] The present disclosure provides an order processing method, device, and system to at least solve the problem in related technologies where the goods received by customers are inconsistent with the goods advertised during live broadcasts. The technical solutions of the present disclosure are as follows:

[0004] According to a first aspect of an embodiment of the present disclosure, there is provided an order processing method, comprising:

[0005] Extracting first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor;

[0006] In response to a user triggering an order operation on a link corresponding to the target product, the first attribute information is sent to a warehouse end, so that the warehouse end determines the accuracy of the order shipment information based on a match between the second attribute information of the shipped product in the order shipment information corresponding to the user's order operation and the first attribute information;

[0007] The order shipment information is processed based on the correctness confirmation information of the order shipment information returned by the warehouse.

[0008] According to an embodiment of the present disclosure, the live broadcast data includes audio data and video data;

[0009] The step of extracting first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor includes:

[0010] performing first attribute information extraction processing on the audio data and the video data, and outputting an extraction result;

[0011] If the extraction result indicates that the extraction of the first attribute information fails, determining at least one attribute keyword based on the audio data and the video data;

[0012] The first attribute information is determined based on the at least one attribute keyword.

[0013] According to an embodiment of the present disclosure, determining the first attribute information based on the at least one attribute keyword includes:

[0014] Displaying the at least one attribute keyword and the recorded image of the live broadcast data in a preset manual review interface;

[0015] receiving a target attribute keyword selected by the audit account from the at least one attribute keyword based on playback of the recorded image;

[0016] The target attribute keyword is determined as the first attribute information.

[0017] According to an embodiment of the present disclosure, determining at least one attribute keyword based on the audio data and the video data includes:

[0018] Performing keyword extraction processing on the audio data to obtain at least one attribute keyword contained in the audio data; and

[0019] Visual feature recognition is performed on the video data to obtain at least one attribute keyword contained in the video data.

[0020] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the method further includes:

[0021] Obtaining the pending delivery time corresponding to the order delivery information corresponding to the user's order operation sent by the warehouse end;

[0022] Determining the review order of the order shipment information among multiple order shipment information awaiting review based on the pending shipment time;

[0023] The first attribute information is sent to the warehouse end according to the review and sorting of the order delivery information.

[0024] According to an embodiment of the present disclosure, obtaining the pending shipment time corresponding to the order shipment information corresponding to the user's order operation sent by the warehouse includes:

[0025] Determining whether the importance of the target product meets the set conditions;

[0026] If it meets the requirements, the delivery time corresponding to the order delivery information is obtained.

[0027] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the method further includes:

[0028] Obtaining third attribute information of the product corresponding to the link;

[0029] determining the correctness of the link based on a match between the first attribute information and the third attribute information;

[0030] When the link is confirmed to be correct, the first attribute information is sent to the warehouse end.

[0031] According to an embodiment of the present disclosure, the processing of the order shipment information based on the correctness confirmation information of the order shipment information returned by the warehouse includes:

[0032] If the accuracy confirmation information of the order shipment information is correct, shipping the shipment goods based on the order shipment information; and

[0033] In the event that the accuracy confirmation information of the order shipment information is wrong, the order shipment information will be rejected.

[0034] According to a second aspect of an embodiment of the present disclosure, there is provided an order processing device, comprising:

[0035] An extraction module is configured to extract first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor;

[0036] a determination module configured to execute, in response to a user triggering an order operation on a link corresponding to the target product, send the first attribute information to a warehouse end, so that the warehouse end can determine the accuracy of the order shipment information based on a match between the second attribute information of the shipped product in the order shipment information corresponding to the user's order operation and the first attribute information;

[0037] The processing module is configured to process the order shipment information based on the correctness confirmation information of the order shipment information returned by the warehouse end.

[0038] According to an embodiment of the present disclosure, the live broadcast data includes audio data and video data;

[0039] The extraction module is further configured to perform first attribute information extraction processing on the audio data and the video data and output an extraction result; when the extraction result indicates that the extraction of the first attribute information has failed, determine at least one attribute keyword based on the audio data and the video data; and determine the first attribute information based on the at least one attribute keyword.

[0040] According to an embodiment of the present disclosure, the extraction module is further configured to display the at least one attribute keyword and the recorded image of the live broadcast data in a preset manual review interface; receive the target attribute keyword selected from the at least one attribute keyword by the review account based on the playback of the recorded image; and determine the target attribute keyword as the first attribute information.

[0041] According to an embodiment of the present disclosure, the extraction module is further configured to perform keyword extraction processing on the audio data to obtain at least one attribute keyword contained in the audio data; and perform visual feature recognition on the video data to obtain at least one attribute keyword contained in the video data.

[0042] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the determination module is also configured to obtain the pending shipment time corresponding to the order shipment information corresponding to the user's order operation sent by the warehouse end; determine the review ranking of the order shipment information among multiple order shipment information awaiting review based on the pending shipment time; and send the first attribute information to the warehouse end based on the review ranking of the order shipment information.

[0043] According to an embodiment of the present disclosure, the determination module is further configured to determine whether the importance of the target product meets set conditions; if so, obtain the waiting time for shipment corresponding to the order shipment information.

[0044] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the determination module is also configured to obtain the third attribute information of the product corresponding to the link; determine the correctness of the link based on the matching between the first attribute information and the third attribute information; and when confirming that the link is correct, send the first attribute information to the warehouse end.

[0045] According to an embodiment of the present disclosure, the processing module is also configured to execute shipment processing of the shipment goods based on the order shipment information when the correctness confirmation information of the order shipment information is correct; and to reject the order shipment information when the correctness confirmation information of the order shipment information is incorrect.

[0046] According to a third aspect of an embodiment of the present disclosure, there is provided an electronic device, including:

[0047] processor;

[0048] a memory for storing instructions executable by the processor;

[0049] The processor is configured to execute the instructions to implement the order processing method described in the first aspect of the embodiment of the present disclosure.

[0050] According to the fourth aspect of an embodiment of the present disclosure, a computer-readable storage medium is provided. When the instructions in the computer-readable storage medium are executed by a processor of an electronic device, the electronic device is enabled to execute the order processing method described in the first aspect of the embodiment of the present disclosure.

[0051] According to a fifth aspect of an embodiment of the present disclosure, a computer program product is provided, comprising a computer program / instruction, which, when executed by a processor, implements the order processing method described in the first aspect of the embodiment of the present disclosure.

[0052] The technical solutions provided by the embodiments of the present disclosure bring at least the following beneficial effects:

[0053] According to an embodiment of the present disclosure, the first attribute information corresponding to the target product is extracted from the live broadcast data of the target product by the anchor, that is, the promotional information of the target product by the anchor during the live broadcast is determined; then, in response to the order operation triggered by the user for the link corresponding to the target product, the first attribute information is sent to the warehouse end, so that the warehouse end can determine the correctness of the order shipment information based on the matching of the second attribute information of the shipped product and the first attribute information in the order shipment information corresponding to the user. Since the first attribute information is determined based on the live broadcast data of the target product, and the second attribute information is determined based on the order shipment information for the target product, the target product is shipped when the first attribute information and the second attribute information match, and ultimately the product received by the customer is consistent with the promotional information of the product by the anchor, thereby improving the user's shopping experience and trust in the live broadcast platform.

[0054] It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0055] The accompanying drawings herein are incorporated into and constitute a part of the specification, illustrate embodiments consistent with the present disclosure, and together with the description are used to explain the principles of the present disclosure, and do not constitute an improper limitation of the present disclosure.

[0056] Figure 1 The figure is a flowchart of an order processing method according to an exemplary embodiment.

[0057] Figure 2 It is a schematic diagram showing an order processing method according to an exemplary embodiment.

[0058] Figure 3 is a schematic diagram of a method for determining first attribute information based on manual review according to an exemplary embodiment.

[0059] Figure 4 It is a block diagram of an order processing apparatus according to an exemplary embodiment.

[0060] Figure 5 It is a block diagram of an electronic device according to an exemplary embodiment.

[0061] Figure 6The figure is a block diagram of an order processing device according to an exemplary embodiment. DETAILED DESCRIPTION

[0062] In order to enable ordinary persons in the art to better understand the technical solutions of the present disclosure, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the accompanying drawings.

[0063] It should be noted that the terms "first," "second," and the like in the specification and claims of the present disclosure and the above-mentioned drawings are used to distinguish similar objects and are not necessarily used to describe a specific order or precedence. It should be understood that the numbers used in this manner are interchangeable where appropriate so that the embodiments of the present disclosure described herein can be implemented in an order other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present disclosure. Instead, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure as detailed in the appended claims.

[0064] With the development of internet technology, live streaming platforms are attracting more and more users with their innovative formats and rich content. Typically, different live streaming platforms are used to broadcast different content, allowing users to connect to different platforms to meet their diverse viewing needs. Currently, with the rise of the live streaming industry, live streaming has become a popular way for businesses to sell goods.

[0065] However, when selling products in livestreams, there are cases where the product advertised during the livestream is inconsistent with the product received by the customer, resulting in a poor shopping experience. For example, the host may advertise product "A" in the livestream, but the user who purchases through the product link may receive product "B," which is inconsistent with the user's expectations.

[0066] In order to solve the above problems, the core idea of ​​the order processing method provided by the embodiment of the present disclosure is: extracting the first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor, that is, determining the promotional information of the target product by the anchor during the live broadcast; then, in response to the order operation triggered by the user for the link corresponding to the target product, the first attribute information is sent to the warehouse end, so that the warehouse end can determine the correctness of the order shipment information based on the matching of the second attribute information and the first attribute information of the shipped product in the order shipment information corresponding to the user. Since the first attribute information is determined based on the live broadcast data of the target product, and the second attribute information is determined based on the order shipment information for the target product, the target product is shipped when the first attribute information and the second attribute information match, which can ultimately ensure that the product received by the customer is consistent with the promotional information of the product by the anchor, thereby improving the user's shopping experience and trust in the live broadcast platform.

[0067] Figure 1 is a flow chart showing an order processing method according to an exemplary embodiment. Figure 1 As shown, the order processing method can be used in a live broadcast platform or a service platform associated with the live broadcast platform, and includes the following steps:

[0068] S101, extracting first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor.

[0069] S102, in response to the user's order operation triggered by the link corresponding to the target product, the first attribute information is sent to the warehouse end, so that the warehouse end can determine the correctness of the order shipping information based on the matching of the second attribute information and the first attribute information of the shipped product in the order shipping information corresponding to the user's order operation.

[0070] S103: Process the order delivery information based on the correctness confirmation information of the order delivery information returned by the warehouse.

[0071] First, first attribute information corresponding to the target product is extracted from the live broadcast data of the target product. In this embodiment, the target product may include any product sold by the host in the live broadcast room, and the live broadcast data may include data promoting the target product during the live broadcast. The first attribute information may include information describing the attributes of the target product in the live broadcast room. Specifically, the first attribute information may include the name, material, shape, color, size, etc. of the target product.

[0072] In actual live broadcast scenarios, since the amount of live broadcast data is large and includes a large amount of data that is irrelevant to the target product, in order to reduce the workload of data processing and improve the efficiency of order processing, the live broadcast data about the target product can be extracted to obtain the first attribute information corresponding to the target product.

[0073] Then, in response to the user triggering the order operation on the link corresponding to the target product, the first attribute information is sent to the warehouse side, so that the warehouse side can determine the correctness of the order shipment information based on the matching of the second attribute information and the first attribute information of the shipped product in the order shipment information corresponding to the user. Among them, the order shipment information includes the second attribute information of the shipped product. In this embodiment, the link corresponding to the target product can be displayed in the live broadcast interface. During the live broadcast, the user can place an order by clicking on the link corresponding to the target product in the live broadcast interface. After the user completes the order, the order shipment information corresponding to the user can be obtained, that is, the shipment information corresponding to the user's purchase order. The shipment information may include the second attribute information of the shipped product. The second attribute information may include information describing the attributes of the shipped product in the order shipment information. Accordingly, the second attribute information may include the name, material, shape, color, size, etc. of the shipped product.

[0074] In actual applications, since the live streaming platform does not participate in the product delivery process, the above order delivery information can be obtained from the warehouse side that handles product delivery. That is, after the warehouse side generates the user's order delivery information, the order delivery information corresponding to the user is obtained from the warehouse side.

[0075] Based on the above operations, the first attribute information of the target product extracted from the live broadcast data and the second attribute information of the shipped product corresponding to the target product can be determined. Finally, the correctness of the order shipping information is determined based on the matching of the first attribute information and the second attribute information.

[0076] In this embodiment, the matching of the first attribute information and the second attribute information refers to whether the first attribute information and the second attribute information are consistent. If the first attribute information and the second attribute information are consistent, it means that the shipped product is consistent with the target product described in the live broadcast, and the order shipping information corresponding to the user can be determined to be correct. On the contrary, if the first attribute information and the second attribute information are inconsistent, it means that there is a difference between the shipped product and the target product described in the live broadcast, and the order shipping information corresponding to the user can be determined to be incorrect.

[0077] Finally, the order shipment information is processed based on the correctness confirmation information returned by the warehouse. In other words, if the order shipment information is correct, the goods can be shipped based on the order shipment information. Conversely, if the order shipment information is incorrect, the order shipment information is rejected to prohibit the shipment of the goods, avoiding the problem of the product received by the user being inconsistent with the product described by the anchor.

[0078] In another embodiment of the present disclosure, the order processing method can be jointly executed by the live broadcast platform and the warehouse. Specifically, the live broadcast platform can generate purchase order information in response to a user's order triggering operation for a link corresponding to a target product, and then send the purchase order information to the warehouse. The warehouse then determines whether the first attribute information and the second attribute information match. The warehouse can send this matching information to the live broadcast platform, which then determines the accuracy of the order shipment information based on the matching information.

[0079] In addition, the order processing method can also be executed independently by the live broadcast platform or the service platform. Specifically, after the warehouse generates the order shipment information, the order shipment information can be sent to the live broadcast platform or the service platform, and the live broadcast platform or the service platform determines whether the first attribute information and the second attribute information match.

[0080] According to the embodiments of the present disclosure, by comparing the first attribute information determined based on the live broadcast data with the second attribute information obtained from the shipping order information, it is possible to ensure that the products purchased by the user are consistent with the products promoted in the live broadcast, thereby effectively improving the user's shopping experience. At the same time, it is possible to supervise the anchor and avoid false advertising.

[0081] Figure 2 The following schematically shows a schematic diagram of an order processing method according to an embodiment of the present disclosure. Figure 2 As shown, the order processing method includes steps S201 to S205. In this embodiment, the order processing method is performed jointly by the live broadcast platform and the warehouse, and the target product is jewelry.

[0082] In step S201, the live streaming platform extracts first attribute information corresponding to the jewelry from the live streaming data. For example, if the first attribute information is the material of the jewelry, the live streaming data indicates that the material described by the host is jade. In step S202, in response to a user placing an order during the live streaming, the live streaming platform sends the material information of the jewelry to the warehouse. In step S203, the warehouse determines the second attribute information of the shipped item from the order shipment information, specifically the material information of the shipped jewelry. In step S204, the second attribute information is matched with the first attribute information to determine whether they match. For example, if the second attribute information is glass, which is different from jade, then the first and second attribute information do not match. If the second attribute information is jade, then the first and second attribute information match. In step S205, the order shipment information is verified to be correct based on the matching of the first and second attribute information. If the first and second attribute information do not match, then the order shipment information is incorrect. If the first and second attribute information match, then the order shipment information is correct.

[0083] Finally, the warehouse can determine whether to proceed with the shipment based on the accuracy of the order shipment information. If the order shipment information is incorrect, the shipment will be rejected. If the order shipment information is correct, the shipment will be processed.

[0084] To further ensure the accuracy of product promotional information, before sending the first attribute information to the warehouse, the third attribute information of the product corresponding to the link can also be obtained. Then, based on the matching of the first and third attribute information, the correctness of the link is determined. Once the link is confirmed to be correct, the first attribute information is sent to the warehouse.

[0085] In actual applications, when a user clicks on a link to a target product in the live broadcast interface, the user is redirected to the promotional page of the target product, which includes promotional information corresponding to the target product. The promotional information may include videos, texts, or pictures.

[0086] In this embodiment, the third attribute information may include information describing the attributes of the target product in the above-mentioned promotional information. The third attribute information may include the name, material, shape, color, size, etc. of the shipped product. Furthermore, the third attribute information may be obtained based on the extraction of the video, text or picture in the above-mentioned promotional information.

[0087] By matching the first and third attribute information, the matching result can be used to determine whether the product description in the product link is consistent with the host's description of the product, thereby confirming the correctness of the connection. Alternatively, the accuracy of the host's product description can be determined. Based on this operation, the accuracy of the product promotion by the host and the link can be further guaranteed, thereby further preventing the phenomenon of false advertising.

[0088] When the host explains and describes the target product, the live broadcast will be combined with auxiliary materials, which may include pictures, physical products, etc. For example, the host can display information about the target product on a large screen to assist in the live broadcast. In the embodiments of the present disclosure, the live broadcast data includes audio data and video data.

[0089] Specifically, the audio data may include data generated by the host's voice description of the target product, and the video data may include data generated by the host's pictures, physical objects, and other information used when explaining and describing the target product.

[0090] In this embodiment, to determine the first attribute information corresponding to the target product, the first attribute information may be extracted from the audio data and the video data to output an extraction result. If the extraction result indicates that the extraction of the first attribute information failed, at least one attribute keyword is determined based on the audio data and the video data. The first attribute information is determined based on the at least one attribute keyword.

[0091] Specifically, the audio data and the video data may be subjected to keyword extraction processing to determine the first attribute information of the target product. If the extracted attribute keywords include multiple attribute keywords, it is necessary to manually determine the first attribute information of the target product from the multiple attribute keywords.

[0092] In practical applications, keyword extraction processing can be performed on audio data to obtain at least one attribute keyword contained in the audio data. Also, visual feature recognition can be performed on video data to obtain at least one attribute keyword contained in the video data.

[0093] For audio and video data, you can first convert them into text data, and then perform keyword extraction on the text data. For example, you can use a text recognition algorithm to convert the information in the audio or video data into text data. It should be noted that the above keyword extraction method is a conventional extraction method in the field and is not detailed in this disclosure.

[0094] In actual applications, multiple attribute keywords can be obtained by extracting keywords from audio data and video data. The multiple attribute keywords can also be used as the first attribute information at the same time.

[0095] By extracting keywords from the audio data and video information as described above to obtain the first attribute information, the amount of data processing in subsequent steps can be reduced and the data processing speed can be accelerated.

[0096] The attribute keywords obtained by processing live broadcast data may contain invalid keywords, that is, keywords that do not describe the attributes of the target product. For example, when describing the material of the target product, the host may mention multiple materials, but only one of them is the material of the target product. In this case, the system may not be able to identify the keywords for these multiple materials, so manual determination of the first attribute information of the target product is required.

[0097] Specifically, at least one attribute keyword and a recorded image of the live broadcast data can be displayed in a preset manual review interface, and then the review account selects a target attribute keyword from at least one attribute keyword based on the playback of the recorded image, and finally determines the target attribute keyword as the first attribute information.

[0098] In this embodiment, each target product in the live broadcast may correspond to a manual review interface, and the reviewer may log in to the review account and use the manual review interface to determine the first attribute information of the target product from multiple attribute keywords.

[0099] Specifically, a keyframe can be set for each attribute keyword in the recorded image of the live data. Then, the reviewer can quickly determine the position of each attribute keyword in the recorded image to quickly determine the first attribute information of the target product.

[0100] For ease of understanding, the following Figure 3 The method for determining the first attribute information based on manual review in the embodiment of the present disclosure is described in detail. Figure 3 As shown, the method includes steps S301 to S303.

[0101] In step S301, multiple attribute keywords are extracted from the audio and video data in the live broadcast data. In step S302, key frames are marked in the recorded image corresponding to the target product based on the multiple attribute keywords. In step S303, the processed recorded image and the multiple extracted attribute keywords are displayed on the manual review interface. At this point, the manual review interface includes the recorded image corresponding to the target product and the multiple attribute keywords. In step S304, the reviewer, while logged into the review account, can view the recorded image and determine the first attribute information from the multiple attribute keywords.

[0102] During a live broadcast, multiple orders may be generated. To ensure the orderly and timely processing of each order, the warehouse can obtain the pending shipment time corresponding to the order shipment information corresponding to the user's order operation before sending the first attribute information to the warehouse. Then, based on the pending shipment time, the order shipment information's review ranking among the multiple order shipment information awaiting review is determined. Finally, based on the review ranking of the order shipment information, the first attribute information is sent to the warehouse.

[0103] In actual applications, the order of delivery time for each order shipment information is different, and the delivery time of each order shipment information is not determined by the order of the user's order placement. Therefore, in order to ensure delivery speed, the order information can be sorted according to the order of the pending delivery time.

[0104] Furthermore, some target products do not require information attribute review. For example, during a live broadcast, it is stated that the material, color, and other attributes of a certain product are randomly shipped. In this case, there is no need to review the material and color of the shipped product. Therefore, each target product can be divided into importance levels, and based on the importance of the target product, whether it needs to be reviewed is determined.

[0105] Specifically, before obtaining the order delivery information corresponding to the user, it is possible to first determine whether the importance of the target product meets the set conditions. If so, the order delivery information corresponding to the user is obtained.

[0106] In this embodiment, importance can be determined based on conditions such as the type and value of the target product. For example, each target product in each value range can have a corresponding importance. Specifically, for example, the importance of target products in the price ranges of 0-100 yuan, 100-200 yuan, and above 300 yuan can be 1, 2, and 3, respectively. The set conditions can include an importance threshold. If the importance of the target product exceeds the threshold, the target product can be determined to meet the set conditions.

[0107] According to an embodiment of the present disclosure, in order to further speed up order processing, target products with lower importance may not be reviewed, that is, order shipment information or the corresponding shipment time of the order shipment information is not obtained, and shipment processing is performed directly.

[0108] Figure 4 FIG. 1 is a block diagram of an order processing device according to an exemplary embodiment. Figure 4 The order processing device 400 includes an extraction module 401, a determination module 402 and a processing module 403.

[0109] The extraction module 401 is configured to extract first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor.

[0110] The determination module 402 is configured to execute an order operation in response to a user triggering an order for a link corresponding to a target product, and send the first attribute information to the warehouse end so that the warehouse end can determine the correctness of the order shipment information based on the matching of the second attribute information and the first attribute information of the shipped product in the order shipment information corresponding to the user's order operation.

[0111] The processing module 403 is configured to process the order delivery information based on the correctness confirmation information of the order delivery information returned by the warehouse.

[0112] According to an embodiment of the present disclosure, the live broadcast data includes audio data and video data.

[0113] The extraction module 401 is also configured to perform first attribute information extraction processing on the audio data and video data and output the extraction result; when the extraction result indicates that the extraction of the first attribute information has failed, determine at least one attribute keyword based on the audio data and video data; and determine the first attribute information based on the at least one attribute keyword.

[0114] According to an embodiment of the present disclosure, the extraction module 401 is further configured to display at least one attribute keyword and a recorded image of the live broadcast data in a preset manual review interface; receive a target attribute keyword selected from at least one attribute keyword by the review account based on the playback of the recorded image; and determine the target attribute keyword as the first attribute information.

[0115] According to an embodiment of the present disclosure, the extraction module 401 is further configured to perform keyword extraction processing on audio data to obtain at least one attribute keyword contained in the audio data; and perform visual feature recognition on video data to obtain at least one attribute keyword contained in the video data.

[0116] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the determination module 402 is further configured to execute the acquisition of the pending shipment time corresponding to the order shipment information corresponding to the user's order operation sent by the warehouse end; determine the review ranking of the order shipment information among multiple order shipment information awaiting review based on the pending shipment time; and send the first attribute information to the warehouse end based on the review ranking of the order shipment information.

[0117] According to an embodiment of the present disclosure, the determination module 402 is further configured to determine whether the importance of the target product meets the set conditions; if so, obtain the waiting time for shipment corresponding to the order shipment information.

[0118] According to an embodiment of the present disclosure, before sending the first attribute information to the warehouse end, the determination module 402 is also configured to execute the acquisition of the third attribute information of the product corresponding to the link; determine the correctness of the link based on the matching between the first attribute information and the third attribute information; when confirming that the link is correct, send the first attribute information to the warehouse end.

[0119] According to an embodiment of the present disclosure, the processing module 403 is also configured to execute the shipment processing of the shipped goods based on the order shipment information when the correctness confirmation information of the order shipment information is correct; and to reject the order shipment information when the correctness confirmation information of the order shipment information is incorrect.

[0120] In one possible design, the above Figure 4 The structure of the order processing device shown can be implemented as an electronic device, such as Figure 5As shown, the electronic device may include: a processor 501 and a memory 502. The memory 502 stores executable code, and when the executable code is executed by the processor 501, the processor 501 can at least implement the above-mentioned Figure 1 The order processing method provided in the illustrated embodiment.

[0121] Optionally, the electronic device may further include a communication interface 503 for communicating with other devices.

[0122] Figure 6 A schematic diagram of the structure of the order processing device provided in this embodiment, such as Figure 6 As shown, order processing device 600 may include one or more of the following components: a processing component 602 , a memory 604 , a power component 606 , a multimedia component 608 , an audio component 610 , an input / output (I / O) interface 612 , a sensor component 614 , and a communication component 616 .

[0123] The processing component 602 generally controls the overall operation of the order processing device 600, such as operations associated with display, phone calls, data communications, camera operation, and recording. The processing component 602 may include one or more processors 620 to execute instructions to perform all or part of the steps of the aforementioned method S101-S103. Furthermore, the processing component 602 may include one or more modules to facilitate interaction between the processing component 602 and other components. For example, the processing component 602 may include a multimedia module to facilitate interaction between the multimedia component 608 and the processing component 602.

[0124] Memory 604 is configured to store various types of data to support operations on order processing device 600. Examples of such data include instructions for any application or method operating on order processing device 600, contact data, phone book data, messages, pictures, videos, etc. Memory 604 can be implemented by any type of volatile or non-volatile memory device, or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk, or optical disk.

[0125] Power supply component 606 provides power to various components of order processing device 600. Power supply component 606 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power to order processing device 600.

[0126] The multimedia component 608 includes a screen that provides an output interface between the order processing device 600 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touches, slides, and gestures on the touch panel. The touch sensors can not only sense the boundaries of a touch or slide action, but also detect the duration and pressure associated with the touch or slide action. In some embodiments, the multimedia component 608 includes a front camera and / or a rear camera. When the order processing device 600 is in an operating mode, such as a shooting mode or a video mode, the front camera and / or the rear camera can receive external multimedia data. Each front camera and rear camera can be a fixed optical lens system or have a focal length and optical zoom capability.

[0127] The audio component 610 is configured to output and / or input audio signals. For example, the audio component 610 includes a microphone (MIC) configured to receive external audio signals when the order processing device 600 is in an operating mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may be further stored in the memory 604 or transmitted via the communication component 616. In some embodiments, the audio component 610 also includes a speaker for outputting audio signals.

[0128] The input / output interface 612 provides an interface between the processing component 602 and peripheral interface modules, such as a keyboard, a click wheel, buttons, etc. These buttons may include but are not limited to: a home button, a volume button, a start button, and a lock button.

[0129] Sensor assembly 614 includes one or more sensors for providing various status assessments of order processing device 600. For example, sensor assembly 614 can detect the open / closed state of order processing device 600, the relative positioning of components, such as the display and keypad of order processing device 600. Sensor assembly 614 can also detect changes in the position of order processing device 600 or a component of order processing device 600, the presence or absence of user contact with order processing device 600, the orientation or acceleration / deceleration of order processing device 600, and changes in the temperature of order processing device 600. Sensor assembly 614 can include a proximity sensor configured to detect the presence of a nearby object without any physical contact. Sensor assembly 614 can also include an optical sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, sensor assembly 614 can also include an accelerometer, a gyroscope, a magnetic sensor, a pressure sensor, or a temperature sensor.

[0130] The communication component 616 is configured to facilitate wired or wireless communication between the order processing device 600 and other devices. The order processing device 600 can access a wireless network based on a communication standard, such as WiFi, 2G or 3G or 4G or a combination thereof. In an exemplary embodiment, the communication component 616 receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 616 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module can be implemented based on radio frequency identification (RFID) technology, infrared data association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology and other technologies.

[0131] In an exemplary embodiment, the order processing device 600 can be implemented by one or more application-specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic components to perform the above-mentioned methods.

[0132] In an exemplary embodiment, a non-transitory computer-readable storage medium including instructions is further provided, such as a memory 604 including instructions, and the instructions can be executed by the processor 620 of the second electronic device 600 to perform the above method. For example, the non-transitory computer-readable storage medium can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk, or optical disk.

[0133] In an exemplary embodiment, a computer-readable storage medium including instructions is also provided, such as a memory 604 including instructions. The instructions can be executed by a processor 620 of an electronic device to perform the above method. Alternatively, the computer-readable storage medium can be a ROM, a random access memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, etc.

[0134] In an exemplary embodiment, a computer program product is also provided, including a computer program / instruction, which implements the aforementioned Figure 1 The order processing method provided in the illustrated embodiment.

[0135] Other embodiments of the present disclosure will readily occur to those skilled in the art after considering the specification and practicing the invention disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the present disclosure that follow the general principles of the present disclosure and include common knowledge or customary techniques in the art not disclosed herein. The description and examples are to be considered as exemplary only, with the true scope and spirit of the present disclosure being indicated by the following claims.

[0136] It should be understood that the present disclosure is not limited to the exact structures that have been described above and shown in the drawings, and that various modifications and changes can be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. An order processing method, characterized in that: The method comprises: Extracting first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor; In response to a user triggering an order operation on a link corresponding to the target product, obtaining third attribute information of the product corresponding to the link; determining the correctness of the link based on a match between the first attribute information and the third attribute information; and upon confirming that the link is correct, sending the first attribute information to a warehouse end so that the warehouse end can determine the correctness of the order shipment information based on a match between the second attribute information of the shipped product in the order shipment information corresponding to the user's order operation and the first attribute information; The order shipment information is processed based on the correctness confirmation information of the order shipment information returned by the warehouse.

2. The method according to claim 1, characterized in that The live broadcast data includes audio data and video data; The step of extracting first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor includes: performing first attribute information extraction processing on the audio data and the video data, and outputting an extraction result; If the extraction result indicates that the extraction of the first attribute information fails, determining at least one attribute keyword based on the audio data and the video data; The first attribute information is determined based on the at least one attribute keyword.

3. The method according to claim 2, characterized in that The determining the first attribute information based on the at least one attribute keyword includes: Displaying the at least one attribute keyword and the recorded image of the live broadcast data in a preset manual review interface; receiving a target attribute keyword selected by the audit account from the at least one attribute keyword based on playback of the recorded image; The target attribute keyword is determined as the first attribute information.

4. The method according to claim 2, characterized in that The determining at least one attribute keyword based on the audio data and the video data includes: Performing keyword extraction processing on the audio data to obtain at least one attribute keyword contained in the audio data; and Visual feature recognition is performed on the video data to obtain at least one attribute keyword contained in the video data.

5. The method according to claim 1, characterized in that Before sending the first attribute information to the warehouse end, the method further includes: Obtaining the pending delivery time corresponding to the order delivery information corresponding to the user's order operation sent by the warehouse end; Determining the review order of the order shipment information among multiple order shipment information awaiting review based on the pending shipment time; The first attribute information is sent to the warehouse end according to the review and sorting of the order delivery information.

6. The method according to claim 5, characterized in that The obtaining of the pending delivery time corresponding to the order delivery information corresponding to the user's order operation sent by the warehouse side includes: Determining whether the importance of the target product meets the set conditions; If it meets the requirements, the delivery time corresponding to the order delivery information is obtained.

7. The method according to claim 1, characterized in that The processing of the order shipment information based on the correctness confirmation information of the order shipment information returned by the warehouse includes: If the accuracy confirmation information of the order shipment information is correct, shipping the shipment goods based on the order shipment information; and In the event that the accuracy confirmation information of the order shipment information is wrong, the order shipment information will be rejected.

8. An order processing device, characterized in that: include: An extraction module is configured to extract first attribute information corresponding to the target product from the live broadcast data of the target product by the anchor; a determination module configured to execute, in response to a user triggering an order operation on a link corresponding to the target product, obtain third attribute information of the product corresponding to the link; determine the correctness of the link based on a match between the first attribute information and the third attribute information; and, upon confirming that the link is correct, send the first attribute information to a warehouse end, so that the warehouse end can determine the correctness of the order shipment information based on a match between the second attribute information of the shipped product in the order shipment information corresponding to the user's order operation and the first attribute information; The processing module is configured to process the order shipment information based on the correctness confirmation information of the order shipment information returned by the warehouse end.

9. The device according to claim 8, characterized in that The live broadcast data includes audio data and video data; The extraction module is further configured to perform first attribute information extraction processing on the audio data and the video data, and output an extraction result; If the extraction result indicates that the extraction of the first attribute information fails, determining at least one attribute keyword based on the audio data and the video data; The first attribute information is determined based on the at least one attribute keyword.

10. The device according to claim 9, characterized in that The extraction module is further configured to display the at least one attribute keyword and the recorded image of the live broadcast data in a preset manual review interface; receive a target attribute keyword selected from the at least one attribute keyword by the review account based on playback of the recorded image; The target attribute keyword is determined as the first attribute information.

11. The device according to claim 9, characterized in that The extraction module is further configured to perform keyword extraction processing on the audio data to obtain at least one attribute keyword contained in the audio data; and perform visual feature recognition on the video data to obtain at least one attribute keyword contained in the video data.

12. The device according to claim 8, characterized in that Before sending the first attribute information to the warehouse end, the determining module is further configured to obtain the pending delivery time corresponding to the order delivery information corresponding to the user's order operation sent by the warehouse end; According to the waiting time for shipment, the review ranking of the order shipment information among multiple order shipment information waiting for review is determined; according to the review ranking of the order shipment information, the first attribute information is sent to the warehouse end.

13. The device according to claim 12, characterized in that The determination module is further configured to determine whether the importance of the target product meets a set condition; if so, obtain the to-be-shipped time corresponding to the order shipment information.

14. The device according to claim 8, characterized in that The processing module is further configured to execute, when the correctness confirmation information of the order shipment information is correct, shipment processing of the shipment goods based on the order shipment information; and to reject processing of the order shipment information when the correctness confirmation information of the order shipment information is incorrect.

15. An electronic device, characterized in that: include: processor; a memory for storing instructions executable by the processor; The processor is configured to execute the instructions to implement the order processing method according to any one of claims 1 to 7. 16 . A computer-readable storage medium, wherein when instructions in the computer-readable storage medium are executed by a processor of an electronic device, the electronic device is enabled to execute the order processing method according to claim 1 .

17. A computer program product comprising a computer program / instructions, characterized in that When the computer program / instructions are executed by a processor, the order processing method according to any one of claims 1 to 7 is implemented.

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