A problem discussion method based on business process and a unified discussion platform

Abstract

The present invention discloses a problem discussion method based on business processes and a unified discussion platform. The present invention customizes the discussion process, organizes discussion personnel and divides tasks according to the problem to be discussed and the business situation, adopts knowledge graph technology in combination with a discussion knowledge base, and displays the relevant situations of the discussion problems in a graphical manner, providing diversified discussion auxiliary support. In the problem discussion, the present invention can automatically collect and summarize discussion node data, and finally export the discussion results with one click.

Description

Technical Field

[0001] The present invention relates to the field of computer technology, and in particular to a problem discussion method based on business processes and a unified discussion platform. Background Art

[0002] When facing problem research activities, we often face complex research processes and need to use a variety of discussion methods. At the same time, as the complexity of the problem increases, the number of people and roles involved in the discussion are also increasing. It is often difficult to meet the needs of problem research through traditional on-site meetings. At the same time, the existing discussion software functions are relatively simple and cannot meet the needs of customized discussions on complex background issues. Therefore, how to improve the efficiency and quality of the discussion has become an urgent problem that needs to be solved. Summary of the invention

[0003] The present invention provides a problem discussion method based on business processes and a unified discussion platform to solve the problem in the prior art that discussions based on business processes cannot be realized efficiently and with high quality.

[0004] In the first aspect, the present invention provides a problem discussion method based on business processes, and performs the following operations on a preset unified discussion platform. The method includes: customizing the business process, discussion personnel and task division of this discussion according to the problems discussed in the discussion business and the business conditions involved; using knowledge graph technology in combination with a discussion knowledge base to graphically display the relevant conditions of the discussion problems, and providing intelligent machine translation for translatable foreign documents; providing corresponding auxiliary support tools according to different business processes and each discussion stage to support the discussion of the discussed problems and form discussion results; and summarizing the discussion process data in real time for subsequent archiving and reference.

[0005] Optionally, the business process, seminar personnel and task division of the seminar are customized according to the issues to be discussed in the seminar and the business situation involved, including: setting the seminar type according to the issues to be discussed in the seminar and the business situation involved, fixing the seminar topic information, creating a seminar room, customizing the business process of the seminar, determining the seminar personnel, uploading seminar materials, and breaking down the issues to be discussed into topics that can be discussed.

[0006] Optionally, the method further includes: setting corresponding operation permissions for the determined researcher.

[0007] Optionally, the method further comprises: presetting a seat for a seminar material uploader and a seat for a seminar host;

[0008] By setting, users in the seminar material uploader seat can set the material permissions, and determine whether the uploaded materials are public based on the permissions set by the seminar material uploader;

[0009] And through settings, the user in the discussion host seat can lead the advancement of the discussion process.

[0010] Optionally, after the problem to be discussed is decomposed into topics that can be discussed, the knowledge graph is used to query the relevant knowledge of the problem to be discussed, and related information is mined. The queried and mined information is displayed graphically, and relevant foreign literature is translated through machine translation.

[0011] Optionally, a multi-dimensional discussion toolset is provided during the discussion process to support problem discussion; wherein the multi-dimensional discussion toolset includes but is not limited to a function set for realizing audio and video, whiteboard operation, data sharing, voting and screen broadcasting.

[0012] Optionally, real-time aggregation of discussion process data includes: real-time aggregation of voting results, problem decomposition results, expert speeches, shared whiteboard operation data, screen recording data, and user key operation data during the discussion;

[0013] Management of seminar results includes: exporting voting results and expert speech results during the seminar in text form, which supports keyword retrieval and matching search, and saving shared materials, whiteboard drawing data, and screen recording data during the seminar in file form.

[0014] Optionally, the method further comprises: after decomposing the problem to be discussed into topics that can be discussed, providing a function for uploading solutions to the topics, and the results management tool summarizes and exports the solutions to the topics, conflicting issues and improvement suggestions.

[0015] Optionally, the method further includes: according to different business processes and discussion stages, calling different discussion auxiliary support tool sets to support discussions at each stage; the discussion auxiliary support tool set includes but is not limited to a function set for realizing knowledge graphs, screen sharing, directional broadcasting, and topic voting.

[0016] In a second aspect, the present invention provides a unified research platform for implementing any of the above methods, the unified research platform comprising: a processor, a display, a multi-dimensional research tool set and a research auxiliary support tool set;

[0017] The processor is used to customize the business process, seat roles and task division of the seminar according to the issues discussed in the seminar and the business conditions involved, and to display the relevant conditions of the seminar issues in a graphical manner by triggering a multi-dimensional seminar tool set and a seminar auxiliary support tool set, so as to support the discussion of the issues discussed and form the discussion results;

[0018] The display is used to summarize and manage the research results in real time according to the user's instructions for subsequent retrieval and export.

[0019] In a third aspect, the present invention provides a computer-readable storage medium storing a computer program for signal mapping, wherein the computer program, when executed by at least one processor, implements any of the above-mentioned business process-based problem discussion methods.

[0020] The beneficial effects of the present invention are as follows:

[0021] The present invention provides a discussion method based on business processes. The present invention customizes the discussion process, discussion personnel and task division according to the issues being discussed and the business situation, adopts knowledge graph technology combined with a discussion knowledge base to graphically display the relevant situations of the discussion issues, and provides diversified discussion auxiliary support. In the problem discussion, the present invention can automatically collect and summarize, generate discussion node data, and finally export the discussion results with one click.

[0022] The above description is only an overview of the technical solution of the present invention. In order to more clearly understand the technical means of the present invention, it can be implemented according to the contents of the specification. In order to make the above and other purposes, features and advantages of the present invention more obvious and easy to understand, the specific implementation methods of the present invention are listed below. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Various other advantages and benefits will become apparent to those of ordinary skill in the art by reading the detailed description of the preferred embodiments below. The accompanying drawings are only for the purpose of illustrating the preferred embodiments and are not to be considered as limiting the present invention. Moreover, the same reference symbols are used throughout the accompanying drawings to represent the same components. In the accompanying drawings:

[0024] Figure 1 It is a flowchart of a problem discussion method based on business process provided by the first embodiment of the present invention;

[0025] Figure 2 It is a schematic diagram of a problem discussion operation mode based on business processes provided by the first embodiment of the present invention;

[0026] Figure 3 It is a technical framework diagram of a business process-based problem discussion method provided by the first embodiment of the present invention. DETAILED DESCRIPTION

[0027] The present invention is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and do not limit the present invention.

[0028] The existing problem discussion system cannot customize the discussion process according to the situation background, resulting in insufficient extension of the entire discussion process, low efficiency, simplified functions of the discussion support platform, and cannot meet the needs of comprehensive discussion. It is also unable to provide a professional and comprehensive knowledge base according to the business field being discussed, and the summary, archiving, and management of the discussion results are difficult. The first embodiment of the present invention provides a problem discussion method based on business processes, see Figure 1 , the method comprising:

[0029] S101. Customize the business process, participants and task division of this seminar according to the issues to be discussed and the business situation involved;

[0030] Specifically, the embodiment of the present invention sets the type of discussion according to the issues discussed in the discussion business and the business conditions involved, fixes the discussion topic information, creates a discussion room, customizes the business process of this discussion, determines the discussion personnel, uploads discussion materials, and decomposes the discussion issues into discussion topics.

[0031] In addition, the embodiment of the present invention also sets corresponding operation permissions for the determined participants in the discussion. That is, the present invention can set corresponding operation permissions according to different participants in the discussion, so as to better control the entire discussion process.

[0032] During specific implementation, in the embodiment of the present invention, customizing the discussion process according to the business situation can be to set the business processes of which discussions are included in this discussion. For example, three business processes can be set, namely: discussion preparation, discussion and discussion archiving. Of course, during specific implementation, the business processes of the discussion corresponding to different discussion issues can be set. For example, for the issue being discussed, the business process can be set as: the current status display stage of the issue, the overall analysis stage of the discussion, the discussion conclusion stage, and the discussion archiving stage, etc. Technical personnel in this field can also set other stages for different business situations. In addition, the embodiment of the present invention can also set other stages according to the actual discussion situation, such as the host speech stage, the leader speech stage, etc., similar to setting a discussion agenda. After entering the discussion, the discussion host can switch stages.

[0033] It should be noted that, in specific implementation, the embodiment of the present invention needs to set different business process templates for discussions according to different types of discussion questions and business situations involved in the discussion, and then store the discussion questions, business situations involved in the discussion and their corresponding templates in a database one-to-one for users to select and call according to actual needs. According to the above principle, templates for discussion participants and task division can also be set at the same time. After the user selects the business process template, the corresponding discussion participant template and task division template can also be selected based on the discussion question type and the business situation involved in the discussion. Of course, all the above selection processes can be set up so that the unified discussion platform automatically selects the business process template, discussion participant template and task division template based on the discussion question type and the business situation involved in the discussion, thereby realizing customization of the business process, discussion participants and task division of this discussion according to the issues discussed in the discussion business and the business situation involved.

[0034] In addition, in the embodiment of the present invention, participants in the discussion may include ordinary users and discussion hosts (when the discussion is preset, only the participants are preset, and no roles are assigned to the participants. Only the host password is set. After entering the room, the user can enter the host password to become the host.)

[0035] Furthermore, the task division in the embodiment of the present invention is essentially carried out in the problem decomposition stage, where one problem can be decomposed into multiple sub-problems and assigned to different personnel.

[0036] In addition, the method described in the embodiment of the present invention also includes: pre-setting a seat for a seminar material uploader and a seat for a seminar host; specifically, the embodiment of the present invention enables the user of the seminar material uploader seat to set material permissions, and determines whether the uploaded material is public based on the permissions set by the seminar material uploader; and enables the user of the seminar host seat to lead the advancement of the seminar process.

[0037] That is to say, in the specific implementation, in order to ensure the smooth progress of the discussion, the present invention sets up two special seats, namely the discussion material uploader seat and the discussion host seat. By setting up the discussion material uploader seat, the security of the discussion materials can be effectively guaranteed, and the discussion host seat can effectively promote the discussion process. Of course, in the specific implementation, technical personnel in this field can also set other seats according to actual needs, and the present invention does not make detailed limitations on this.

[0038] S102. Use knowledge graph technology combined with the discussion knowledge base to display the relevant information of the discussion issues in a graphical manner;

[0039] That is, after decomposing the problem for discussion into topics that can be discussed, the embodiment of the present invention uses the knowledge graph to query the relevant knowledge of the problem for discussion, mines related information, and graphically displays the queried and mined information so that researchers and others can clearly understand the query and mining results.

[0040] S103. Provide corresponding auxiliary support tools according to different business processes and each research stage to support the research on the issues under discussion and form research results;

[0041] In specific implementation, the auxiliary support tools in the embodiment of the present invention include a multi-dimensional discussion tool set and a discussion auxiliary support tool set, etc. The specific embodiment of the present invention is to support the discussion of the issue to be discussed through the multi-dimensional discussion tool set, and call different discussion auxiliary support tool sets in different business processes and discussion stages to support the discussion at each stage; wherein, the discussion auxiliary support tool set includes but is not limited to a function set for realizing knowledge graphs, screen sharing, shared whiteboards and topic voting, and the discussion auxiliary support tool set includes a function set for realizing knowledge graphs, screen sharing, shared whiteboards and topic voting, etc., and the multi-dimensional discussion tool set in the embodiment of the present invention includes a function set for realizing audio and video, whiteboard operation, data sharing, voting and screen broadcasting, etc. In specific implementation, technical personnel in this field can arbitrarily set the discussion auxiliary support tool set and the multi-dimensional discussion tool set according to actual needs, and the present invention will not discuss this in detail.

[0042] S104. The research results data of the research process are recorded and summarized in real time, and can be exported as research results with one click, supporting the review and archiving of the results.

[0043] Specifically, in the embodiment of the present invention, real-time aggregation of discussion process data includes: real-time aggregation of voting results, problem decomposition results, expert speeches, shared whiteboard operation data, screen recording data, and user key operation data during the discussion;

[0044] Among them, the user key operation data in the embodiment of the present invention can be various predefined operation data, and the present invention does not make any detailed limitation on this.

[0045] In an embodiment of the present invention, management of discussion results includes: exporting voting results and expert speech results in the discussion process in text form, which export supports keyword retrieval and matching search, and at the same time saves shared materials, whiteboard drawing data, and screen recording data in the discussion process in file form.

[0046] After the discussion problem is decomposed into discussion topics, the embodiment of the present invention uses the knowledge graph to query the relevant knowledge of the discussion problem, mine related information, and graphically display the queried and mined information. After the discussion problem is decomposed into discussion topics, a solution upload function for the topic is provided, and the results management tool summarizes and exports the solution, contradictions and improvement suggestions for the topic.

[0047] In general, the embodiments of the present invention provide a discussion method based on business processes. The present invention customizes the discussion process, discussion participants and task division according to the issues being discussed and business conditions, adopts knowledge graph technology combined with the discussion knowledge base to graphically display the relevant circumstances of the discussion issues, and provides diversified discussion auxiliary support. In the problem discussion, the present invention can automatically collect and summarize, generate discussion node data, and finally export the discussion results with one click.

[0048] It can be seen from the above scheme that the method provided by the embodiment of the present invention can customize the discussion process and assign personnel role tasks according to the business background of this discussion, and help the discussion personnel quickly become familiar with the discussion problem situation through full-process guidance of the discussion, information sharing platform, discussion topic template, and discussion problem decomposition and refinement.

[0049] At the same time, the method described in the present invention is oriented to problem needs. On the basis of providing voice and video communication, a variety of support tool sets are designed, such as shared whiteboards, question voting, data sharing, etc., to enrich discussion methods and improve discussion efficiency. Therefore, the present invention can effectively solve the problem of single function of the discussion support platform, and at the same time, it can solve the problem that the existing discussion platform often only has basic communication support such as voice and video, and cannot meet the research needs of complex problems.

[0050] In addition, the present invention has established a rich professional knowledge base. The knowledge graph technology is used to enable researchers to quickly understand the discussion information and the relationship between the discussion objects through the graph. Through the combination of document machine translation and machine learning, the translation performance is continuously improved to support researchers to quickly access multilingual documents. In addition, the method described in the present invention automatically collects and summarizes key node data during the discussion, including personnel speeches, user operations, discussion opinions, solutions, voting results, etc., and can form a text-based record of meeting results, which can be edited, archived, and other operations.

[0051] See also Figure 2 The operation mode of the method described in the present invention is: first set the seminar type according to the seminar business, fix the seminar topic information, create a seminar room and seminar process, organize seminar personnel, upload seminar materials, and decompose the seminar problems into researchable topics.

[0052] After refining and determining the discussion topic, the embodiment of the present invention uses the knowledge graph to query the knowledge related to the problem, mine the related information, and graphically display the knowledge data related to the business. At the same time, it provides detailed and information-based interaction in the discussion process, and supports problem research through a multi-dimensional discussion tool set with flexible design of audio and video, whiteboard operation, data sharing, voting, screen broadcasting and other functions.

[0053] See also Figure 2 and Figure 3 The achievement management in the embodiment of the present invention supports the summary, maintenance, retrieval of achievement data and the export of conference reports. The achievement data summary includes the voting results, expert speeches, discussion opinions, key user operations and other data during the discussion process; the basic data maintenance and retrieval provide the import and export of discussion achievement files, and the functions of searching by keyword matching; the conference report export can export the basic information of the discussion; the contradictions and improvement suggestions of the achievements are summarized and analyzed through the discussion achievement management tool, and finally the discussion achievements are formed.

[0054] The seminar management in the embodiment of the present invention includes personnel management, room management, environment management, and data management. Through data aggregation, the data operations related to the organization of the seminar are encapsulated in this function, which is responsible for organizing and managing the seminar data. Among them, the personnel management in the embodiment of the present invention: uniformly configure the roles and permissions of the personnel participating in the seminar. Room management: add and delete seminar rooms. And configure the relevant configuration parameters of the room such as room password, room capacity, audio and video quality, etc. Through the flexible process reorganization technology, users can organize the problem discussion process by themselves. Environment management: including relevant parameters of system configuration, configured in ini and xml local file formats, including IP, port number, database information, etc. Data management: use FTP server to uniformly store and manage the files to be transferred. When the seminar is created, the system automatically allocates file storage space for the seminar. Use FTP file transfer technology to manage data upload and download operations.

[0055] The discussion management in the embodiment of the present invention also includes topic management, which mainly assists the discussion personnel to quickly manage, create, edit and generate the final topic. Among them, the topic template in the embodiment of the present invention provides a formatted topic template based on the business background of the discussion. At the same time, the existing templates can be edited, modified, and added. Users can load and edit template information and generate topic documents in the system with one click. Topic decomposition is to build a task decomposition tree through the combination of QtreeWidget+QstackdWidget, and decompose the discussion issues into formatted data. The formatted data includes topic name, responsible person, detailed description of topic, and topic start and end time. In topic management, users can add topics for this discussion by manually editing or importing formatted files (excel, xml), and can also edit or delete existing topics. Topic generation is to use COM component technology to generate formatted text with one click for topics that have been decomposed, edited, and managed.

[0056] In the specific implementation, in order to assist researchers to conduct efficient problem research, a variety of research support tool sets are designed. Among them, the research support tool set in the embodiment of the present invention includes the following tool sets with various functions:

[0057] Screen sharing: Use image scaling and reorganization technology and UDP protocol for data transmission. The screen sharing sender obtains the desktop image and forms PNG format through efficient image compression encoding, and then serializes the image and sends it through UDP broadcast. When the receiving end monitors the port data, it stores the received data in the memory and then restores the loaded image.

[0058] Topic voting: When a researcher creates a vote, the system stores the voting title, voting options and other information in the database, and transmits the ID of the newly created vote through the TCP protocol to notify other users. After receiving the message, other users obtain the voting details through the database. After the user completes the voting, the voting results are stored in the database.

[0059] Screen recording: Use video compression and bitmap encoding and decoding technology to continuously obtain screen bitmaps, encode and decode the bitmaps to form video format frames, and save the video with a high compression rate.

[0060] Shared whiteboard: Use IP addresses to identify users, combined with concurrency control, to ensure data synchronization and consistency among users. Convert user drawing data and commands into binary streams, and transmit them to each user based on TCP to achieve the purpose of whiteboard sharing.

[0061] Voice and video: Adopt technology based on multi-channel audio and video source management and data buffering to shield the high resource consumption caused by traditional synchronization mechanism, and use the audio and video synchronization mechanism that adjusts the playback boundary value between buffers to ensure real-time performance, playback continuity and improve the quality of discussion.

[0062] Knowledge graph: Using knowledge graph dynamic association construction technology and data association mining and presentation methods, based on professional knowledge base, extract knowledge elements of entity relationships and attributes from the research content, and use the basic building block group of knowledge graph, namely (entity-relationship-entity) form, to connect entities and relationships to form a unified representation and high-quality knowledge set, and then reason and present based on existing knowledge, mining potential knowledge and generating new knowledge, to realize intelligent problem research.

[0063] Machine translation: Design an intelligent translation system for human natural language text processing. The system functions include text translation in multiple languages, and also supports the translation of electronic documents in formats such as TXT, WORD, EXCEL, PDF (editable), and EML. The translation model uses an encoder-decoder framework, first encoding the source language sentence into a continuous semantic vector representation, and then decoding the target language sentence from the semantic vector representation word by word.

[0064] In specific implementation, in order to assist users in uploading, exporting, editing and archiving discussion results, the embodiment of the present invention provides a result archiving function, which mainly includes basic information export, result export and solution upload.

[0065] Among them, solution upload provides users with a problem solution upload interface. Users can view their own research problems after detailed decomposition, and upload the solution to the problem to store in the database. Basic information export is to export the basic information of the research, such as research name, research topic, researchers, start and end time, etc., into a formatted word document using COM components. Results export is to automatically record key node data during the research process, and classify the generated data in the built-in data container, such as speech data, voting data, research materials, etc., and store them in the relevant database area after classification. After the research is completed, use COM components to export the text data generated by the research into files, and download the shared materials and pictures to the local computer through FTP file transfer technology to realize the archiving of research results.

[0066] Therefore, the embodiments of the present invention provide a unified discussion platform and auxiliary discussion tool set to users participating in the discussion in order to support users in conducting problem discussions based on plastic business processes. Through customizable discussion processes based on business processes, full-dimensional graph displays, and multi-mode communication methods, information support means and support platforms are provided for conducting research on key and difficult issues, thereby enhancing users' discussion capabilities for complex business issues.

[0067] In summary, the embodiments of the present invention are aimed at problem discussions of complex businesses, and can customize discussion processes that are in line with the business. It breaks the problems of traditional conference systems such as complex operations, slow input speed, no platform access, and lack of discussion focus. It can flexibly construct different processes for different business backgrounds and discussion issues, meet various types of problem research and decision-making tasks, and strengthen collaborative discussions among experts in multiple fields and intelligent division of labor between humans and machines. It provides guidance for the entire discussion process and builds an efficient problem discussion meeting with clear processes and distinct stages.

[0068] In addition, the embodiments of the present invention meet the needs of diversified communication methods by providing a set of discussion tools such as shared whiteboards, screen broadcasting, question voting, and data sharing. It focuses on the problem center, emphasizes communication between members, and provides a method for comprehensive processing of opinions to achieve query of special materials, auxiliary statistics of discussion opinions, and auxiliary discussion conclusions. The discussion members use supporting tools to generate data such as whiteboard drawing, voting selection, and screen video streaming, which are efficiently transferred to other participants through the server to achieve the purpose of real-time sharing. Finally, the important communication data generated by the discussion meeting is collected and organized through discussion records to form discussion archive results.

[0069] In addition, the embodiment of the present invention adopts conference process management technology, which can conveniently manage the discussion personnel, achieve real-time, convenient and effective communication, track the discussion status, set the participation rights, collect and feedback the discussion information, and realize the complete electronic and collaborative intelligent discussion. The distributed control management architecture is adopted to facilitate the addition and subtraction of software modules according to the specific requirements of different businesses and users at different levels in the future, and realize the flexible configuration and control management of multiple distributed network devices (conference terminals, remote databases, document sharing servers and web servers).

[0070] Furthermore, the embodiment of the present invention realizes the comprehensive integration of expert knowledge through modern knowledge graph dynamic construction technology and complex interactive means, and connects the scientific conclusions of the expert group to the problem discussion based on the business process based on data association mining and display technology, so as to realize the correlation analysis and organic combination between qualitative knowledge and quantitative analysis. By giving full play to the research role of "man-machine integration and gain complementarity", experts in related fields, with their experience, knowledge and wisdom, with the support of knowledge graph, machine translation and data resources, can annotate the corresponding problems clearly, realize a deep understanding and comprehensive grasp of complex business problems, and obtain high-quality problem discussion results.

[0071] The second embodiment of the present invention provides a unified research platform for implementing any of the methods described in the first embodiment of the present invention, the unified research platform comprising: a processor, a display, a multi-dimensional research tool set and a research auxiliary support tool set;

[0072] The processor is used to customize the business process, participants and task division of the research according to the issues to be discussed and the business conditions involved, and to display the relevant conditions of the research issues in a graphical manner by triggering a multi-dimensional research tool set and a research auxiliary support tool set, so as to support the research on the issues to be discussed and form research results;

[0073] The display is used to summarize and manage the research results in real time according to the user's instructions for subsequent retrieval and export.

[0074] The relevant contents of the embodiments of the present invention can be understood by referring to the first embodiment of the present invention, and will not be discussed in detail here.

[0075] The third embodiment of the present invention provides a computer-readable storage medium, which stores a computer program for signal mapping. When the computer program is executed by at least one processor, it implements the business process-based problem discussion method described in any one of the first embodiments of the present invention.

[0076] The relevant contents of the embodiments of the present invention can be understood by referring to the first embodiment of the present invention, and will not be discussed in detail here.

[0077] Although the preferred embodiments of the present invention have been disclosed for illustrative purposes, those skilled in the art will appreciate that various modifications, additions and substitutions are possible, and thus, the scope of the present invention should not be limited to the above embodiments.

Claims

1. A problem discussion method based on business processes, characterized in that: The following operations are performed on a preset unified discussion platform, the method comprising: Customize the process, participants and task division of the seminar according to the issues to be discussed and the business situation involved; the task division includes: decomposing the issues to be discussed into multiple sub-issues, assigning the decomposed sub-issues to different participants; setting corresponding operation permissions for the determined participants; The knowledge graph technology is combined with the research knowledge base to display the relevant information of the research issues in a graphical manner, and a machine translation function is provided for researchers to translate foreign materials and summarize the literature; Provide corresponding auxiliary support tools according to different business processes and each research stage to support the research of problems and form research node data; The results data of the research process are recorded and summarized in real time, and exported as research results with one click to support the review and archiving of the results.

2. The method according to claim 1, characterized in that According to the issues to be discussed and the business situation involved, the process, participants and task division of this seminar are customized, including: Set the type of discussion according to the discussion issues and the business situation involved, fix the discussion topic information, create a discussion room, customize the discussion process, determine the discussion personnel, upload discussion materials, and break down the discussion issues into discussion topics.

3. The method according to claim 2, characterized in that The method further comprises: presetting a seat for a seminar material uploader and a seat for a seminar host; By setting, users in the seminar material uploader seat can set the material permissions, and determine whether the uploaded materials are public based on the permissions set by the seminar material uploader; And through settings, the user in the discussion host seat can lead the advancement of the discussion process.

4. The method according to claim 2, characterized in that: After breaking down the problem for discussion into topics that can be discussed, use the knowledge graph to query the relevant knowledge of the problem for discussion, mine related information, and present the queried and mined information graphically.

5. The method according to claim 4, characterized in that The auxiliary support tool includes a multi-dimensional discussion tool set, through which the discussion of the problem to be discussed is supported; The multi-dimensional discussion tool set includes but is not limited to a function set for realizing audio and video, whiteboard operation, data sharing, voting and screen broadcasting.

6. The method according to any one of claims 1 to 5, characterized in that: Real-time summary of discussion process data includes: real-time summary of voting results, problem decomposition results, expert speeches, shared whiteboard operation data, screen recording data, and key user operation data during the discussion; Management of seminar results includes: exporting voting results, expert speeches and other results during the seminar in text form. The export supports keyword retrieval and matching search, and saves shared materials, whiteboard drawing data, and screen recording data during the seminar in file form.

7. The method according to any one of claims 1 to 5, characterized in that: The method further comprises: After breaking down the problem to be discussed into topics that can be discussed, a function for uploading solutions to the topics is provided, and the results management tool summarizes and exports the solutions to the topics, conflicting issues, and improvement suggestions.

8. The method according to claim 5, characterized in that The auxiliary support tools further include a discussion auxiliary support tool set; In different business processes and discussion stages, different discussion auxiliary support tool sets are called to support the discussion at each stage; wherein, the discussion auxiliary support tool set includes but is not limited to a function set for realizing knowledge graph, screen sharing, shared whiteboard and topic voting.

9. A unified discussion platform for implementing the method described in any one of claims 1 to 8, characterized in that: The unified research platform includes: a processor, a display, a multi-dimensional research tool set, and a research auxiliary support tool set; The processor is used to customize the business process, participants and task division of the research according to the issues to be discussed and the business conditions involved, and to display the relevant conditions of the research issues in a graphical manner by triggering a multi-dimensional research tool set and a research auxiliary support tool set, so as to support the research on the issues to be discussed and form research results; The display is used to summarize and manage the research results in real time according to the user's instructions for subsequent retrieval and export.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program for signal mapping, and when the computer program is executed by at least one processor, it implements the problem discussion method based on business processes as described in any one of claims 1-8.

Images