Method, information processing device and system

Abstract

The present disclosure relates to a method, an information processing device, and a system. A method is performed by an information processing device configured to communicate with a plurality of shared terminal devices respectively arranged at different locations, the method comprising: obtaining a vehicle dispatch request from a user via the shared terminal device; determining a seating position for the user to sit in a first vehicle; and determining an operation plan of the first vehicle in such a way that the first vehicle goes to the seating position.

Description

Technical Field

[0001] The present disclosure relates to a method, an information processing device, and a system. Background Art

[0002] For example, there is a technology for providing services using a shared terminal device such as a digital signage. For example, Japanese Patent Application Laid-Open No. 2015-225612 discloses that information for residents of a facility is displayed on a signage device installed in the facility and provided to a portable terminal of the resident. Summary of the invention

[0003] There is room for improvement in the art of providing services using shared terminal devices.

[0004] The present disclosure improves the technology of providing services using shared terminal devices.

[0005] The method of the first aspect of the present disclosure is performed by an information processing device configured to communicate with a plurality of shared terminal devices respectively installed in different locations. The method includes: obtaining a vehicle dispatch request from a user via the shared terminal device, determining a seating position for the user to board a first vehicle, and determining an operation plan for the first vehicle in such a manner that the first vehicle moves to the seating position.

[0006] In the first aspect, the method may further include: when the user starts a store check-out procedure using the shared terminal device installed in the store, notifying the user of a proposal to deploy the first vehicle via the shared terminal device.

[0007] In the above-mentioned first scheme, the method may also include: when a vehicle dispatch request is obtained from the user via the shared terminal device installed in the store, notifying the computer used by the store staff of the seating position and the scheduled time for the first vehicle to arrive at the seating position.

[0008] In the above-mentioned first scheme, the method may also include: before the second vehicle arrives at a predetermined position where the user gets off the second vehicle while moving using the second vehicle equipped with the shared terminal device, notifying the user of a proposal to deploy the first vehicle via the shared terminal device.

[0009] In the above-mentioned first aspect, the information processing device may determine the seating position for the user to board the first vehicle based on the scheduled position for the user to get off the second vehicle.

[0010] In the first aspect, the method may further include notifying the user who has made the vehicle dispatch request of the seating position and a scheduled time when the first vehicle arrives at the seating position via a mobile terminal of the user.

[0011] In the first aspect, the vehicle dispatch request may include information indicating a destination of the user when the user moves using the first vehicle. The information processing device may determine the operation plan of the first vehicle in such a manner that the first vehicle moves to the destination after the user is seated at the seat.

[0012] The information processing device of the second aspect of the present disclosure is an information processing device configured to communicate with a plurality of shared terminal devices respectively installed at different locations, and includes a control unit. The control unit is configured to obtain a vehicle dispatch request from a user via the shared terminal device, determine to make the user sit at a seating position of a first vehicle, and determine an operation plan of the first vehicle so that the first vehicle moves to the seating position.

[0013] In the second aspect, the control unit may notify the user of a proposal to deploy the first vehicle via the shared terminal device when the user starts a store check-out procedure using the shared terminal device installed in the store.

[0014] In the second aspect, when the control unit receives a vehicle dispatch request from the user via the shared terminal device installed in the store, it may notify a computer used by the store staff of the seating position and a scheduled time for the first vehicle to arrive at the seating position.

[0015] In the second aspect, the control unit may notify the user of a proposal to deploy the first vehicle via the shared terminal device before the second vehicle reaches a predetermined location where the user gets off the second vehicle while traveling using the second vehicle equipped with the shared terminal device.

[0016] In the second aspect, the control unit may determine the seat position at which the user is to be seated in the first vehicle, based on the planned position at which the user is to get off the second vehicle.

[0017] In the second aspect, the control unit may notify the user who has made the vehicle dispatch request of the seating position and a scheduled time when the first vehicle arrives at the seating position via a mobile terminal of the user.

[0018] In the second aspect, the dispatch vehicle request may include information indicating a destination of the user when traveling by the first vehicle. The control unit may determine the operation plan of the first vehicle so that the first vehicle moves to the destination after the user is seated at the seat.

[0019] The system of the third scheme of the present disclosure comprises a plurality of shared terminal devices respectively installed in different places and an information processing device configured to communicate with the plurality of shared terminal devices. Each of the plurality of shared terminal devices is configured to notify the information processing device of a vehicle dispatch request when a specific operation performed by a user is detected. The information processing device is configured to obtain a vehicle dispatch request from the user via the shared terminal device, determine to make the user sit at a seating position of a first vehicle, and determine an operation plan of the first vehicle in such a way that the first vehicle moves to the seating position.

[0020] In the third aspect, the information processing device may notify the shared terminal device of a proposal to allocate the first vehicle when the user starts a check-out procedure using the shared terminal device installed in the store. The shared terminal device may also notify the user of the proposal to allocate the first vehicle.

[0021] In the above-mentioned third scheme, the information processing device can also notify the computer used by the store staff of the seating position and the scheduled time for the first vehicle to arrive at the seating position when the information processing device obtains a vehicle dispatch request from the user via the shared terminal device installed in the store.

[0022] In the third aspect, the information processing device may notify the shared terminal device of a proposal to dispatch the first vehicle before the second vehicle arrives at a predetermined location where the user who is in the process of moving with the second vehicle on which the shared terminal device is installed gets off the second vehicle. The shared terminal device may also notify the user of the proposal to dispatch the first vehicle.

[0023] In the third aspect, the information processing device may determine the seat position for causing the user to board the first vehicle based on the scheduled position for the user to get off the second vehicle.

[0024] In the third aspect, the information processing device may notify the user, who has made the vehicle dispatch request, of the seating position and a scheduled time when the first vehicle arrives at the seating position via a mobile terminal of the user.

[0025] According to aspects of the present disclosure, a technology for providing services using a common terminal device is improved. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] Features, advantages, and technical and industrial significance of exemplary embodiments of the present invention will be described below with reference to the accompanying drawings, in which like symbols represent like elements, and in which:

[0027] Figure 1 This is a block diagram showing a schematic configuration of a system according to one embodiment of the present disclosure.

[0028] Figure 2 It is a diagram showing a specific example of a shared terminal device.

[0029] Figure 3 It is a block diagram showing a schematic structure of a shared terminal device.

[0030] Figure 4 It is a block diagram showing a schematic structure of an information processing device.

[0031] Figure 5 This is a sequence diagram showing the first operation of the system.

[0032] Figure 6 It is a sequence diagram showing the second operation of the system.

[0033] Figure 7 This is a sequence diagram showing the third operation of the system. DETAILED DESCRIPTION

[0034] Hereinafter, embodiments of the present disclosure will be described.

[0035] Summary of Implementation Methods

[0036] Reference Figure 1 , an overview of a system 1 according to an embodiment of the present disclosure is described. The system 1 includes a plurality of shared terminal devices 10 and an information processing device 20. Each shared terminal device 10 and the information processing device 20 is connected to a network 30 including the Internet, for example, so as to be communicable.

[0037] The shared terminal device 10 is any device that can be shared by unspecified users. For example, a general-purpose electronic device such as a digital signage, a tablet terminal, or a smart phone, or a dedicated electronic device can be used as the shared terminal device 10. In this embodiment, a plurality of shared terminal devices 10 are respectively installed in different places and used for any purpose corresponding to the installation place. For example, in Figure 2, three shared terminal devices 10a to 10c are shown, which are respectively installed in different places. The shared terminal device 10a is installed in facilities such as apartments, stations or department stores, and can be used to receive information provided to users. The shared terminal device 10b is installed in stores such as restaurants, and can be used to receive orders from customers. The shared terminal device 10c is installed in vehicles such as cars, trains or airplanes, and can be used to provide information to passengers. Hereinafter, when the shared terminal devices 10 are distinguished according to the installation location, they are recorded as shared terminal devices 10a, 10b or 10c, and when they are not distinguished, they are simply recorded as shared terminal devices 10.

[0038] The information processing device 20 is, for example, a server device, but is not limited thereto and may be any computer. The information processing device 20 can communicate with each shared terminal device 10 via the network 30 .

[0039] First, the outline of the present embodiment will be described, and the details will be described later. The information processing device 20 can communicate with a plurality of shared terminal devices 10 respectively installed in different places. The information processing device 20 obtains a vehicle dispatch request from a user via the shared terminal device 10. The information processing device 20 determines, for example, a seating position for the user to take a vehicle such as an on-demand bus or a taxi (hereinafter also referred to as the "first vehicle"). Then, the information processing device 20 determines the operation plan of the first vehicle in such a way that the first vehicle goes to the determined seating position.

[0040] Thus, according to the present embodiment, even if the user does not carry a portable terminal such as a smartphone, the user can request the dispatch of the first vehicle at any location where the shared terminal device 10 is installed. Therefore, the convenience of requesting the dispatch of the first vehicle for the user is improved, and the technology for providing a service using the shared terminal device is improved.

[0041] Next, each structure of the system 1 will be described in detail.

[0042] Structure of shared terminal device

[0043] like Figure 3 As shown, the shared terminal device 10 includes a communication unit 11 , an input unit 12 , an output unit 13 , a storage unit 14 , and a control unit 15 .

[0044] The communication unit 11 includes one or more communication interfaces connected to the network 30. The communication interface corresponds to, for example, a mobile communication standard such as 4G (4th Generation) or 5G (5th Generation), a wired LAN (Local Area Network) standard, or a wireless LAN standard, but is not limited to these and may correspond to any communication standard. In the present embodiment, the shared terminal device 10 communicates with the information processing device 20 via the communication unit 11 and the network 30.

[0045] The input unit 12 may also include one or more input devices for detecting user input. The input device may be, for example, a physical key, an electrostatic capacitance key, a touch screen provided integrally with a display, a microphone or a camera for receiving voice input, etc., but is not limited thereto. The input unit 12 may also include an interface for connecting an external input device.

[0046] The output unit 13 may also include one or more output devices that output information to notify the user. The output device may be, for example, a display that outputs information via video or a speaker that outputs information via sound, but is not limited thereto. The output unit 13 may also include an interface for connecting to an external output device.

[0047] The storage unit 14 includes one or more memories. The memory is, for example, a semiconductor memory, a magnetic memory, or an optical memory, but is not limited thereto. Each memory included in the storage unit 14 may also function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 14 stores arbitrary information used for the operation of the shared terminal device 10. For example, the storage unit 14 may also store system programs, application programs, and embedded software. The information stored in the storage unit 14 may also be updated, for example, using information obtained from the network 30 via the communication unit 11.

[0048] The control unit 15 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The processor is, for example, a general-purpose processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit) or a dedicated processor that performs specific processing, but is not limited to these. The programmable circuit is, for example, an FPGA (Field-Programmable Gate Array), but is not limited to this. The dedicated circuit is, for example, an ASIC (Application Specific Integrated Circuit), but is not limited to this. The control unit 15 controls the overall operation of the shared terminal device 10.

[0049] Structure of information processing device

[0050] like Figure 4 As shown, the information processing device 20 includes a communication unit 21 , a storage unit 22 , and a control unit 23 .

[0051] The communication unit 21 includes one or more communication interfaces connected to the network 30. The communication interface corresponds to, for example, a mobile communication standard, a wired LAN (Local Area Network) standard, or a wireless LAN standard, but is not limited thereto and may correspond to any communication standard. In the present embodiment, the information processing device 20 communicates with each shared terminal device 10 via the communication unit 21 and the network 30.

[0052] The storage unit 22 includes one or more memories. Each memory included in the storage unit 22 may function as a main storage device, an auxiliary storage device, or a cache memory, for example. The storage unit 22 stores arbitrary information used for the operation of the information processing device 20. For example, the storage unit 22 may also store system programs, application programs, databases, and map information. The information stored in the storage unit 22 may also be updated using information obtained from the network 30 via the communication unit 21, for example.

[0053] The control unit 23 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof, and controls the overall operation of the information processing device 20 .

[0054] System operation flow

[0055] Reference Figure 5 , describing the first action of system 1 of the present embodiment.

[0056] Step S100: When detecting a specific first operation by a user, the control unit 15 of each shared terminal device 10 notifies the information processing device 20 of a vehicle dispatch request. Here, the description will be made assuming that one shared terminal device 10 notifies the information processing device 20 of a vehicle dispatch request.

[0057] Specifically, the control unit 15 detects that the user has performed a first operation based on the user input to the input unit 12. The first operation may include, for example, an operation of starting a dedicated application for notifying a vehicle dispatch request and an operation of the user agreeing to the notification of the vehicle dispatch request, but is not limited to these and may include any operation. When the control unit 15 detects the first operation, it transmits a signal indicating the vehicle dispatch request from the user to the information processing device 20 via the communication unit 11 and the network 30.

[0058] The signal indicating the request for dispatching a vehicle from the user includes, for example, information indicating the location where the shared terminal device 10 is installed. The information indicating the location can include, for example, the name of the location or location information, etc., but is not limited to these. The signal indicating the request for dispatching a vehicle from the user may also include the user's authentication information. The user's authentication information is, for example, account information including a user ID and a password or biometric information including an image of a face, fingerprint, vein, or iris, etc., but is not limited to these. The user's authentication information can be acquired using, for example, a camera of the input unit 12.

[0059] Step S101 : The control unit 23 of the information processing device 20 acquires a vehicle dispatch request from the user via the shared terminal device 10 .

[0060] Specifically, the control unit 23 receives a signal indicating a vehicle dispatch request from a user from the shared terminal device 10 via the communication unit 21 and the network 30 .

[0061] Step S102: The control unit 23 determines a seating position for the user to sit in the first vehicle.

[0062] Specifically, the control unit 23 determines the installation location of the shared terminal device 10, for example, based on a signal indicating a request for dispatching a vehicle obtained from the user via the shared terminal device 10. The control unit 23 determines a position near the installation location of the shared terminal device 10 where the first vehicle can be parked for the user to board, based on the map information stored in the storage unit 22, and determines the determined position as the boarding position. The first vehicle is, for example, a passenger vehicle such as an on-demand bus or a taxi, but is not limited thereto and may be any vehicle. When a plurality of parking positions are determined, the control unit 23 may automatically select any one position from the plurality of parking positions, or may allow the user to select via the shared terminal device 10. The control unit 23 determines the selected position as the boarding position.

[0063] Step S103: The control unit 23 determines the operation plan of the first vehicle so that the first vehicle moves to the seating position of step S102.

[0064] Specifically, the control unit 23 obtains the movement path until the first vehicle arrives at the seating position and the scheduled time when the first vehicle arrives at the seating position. In obtaining the movement path and the scheduled time, a general path exploration technique can be used. The control unit 23 determines an operation plan including the acquired movement path and the scheduled time. The operation plan of the first vehicle includes, for example, information indicating the movement path of the first vehicle in the future and the position of the first vehicle at each of a plurality of times, but is not limited thereto and may also include any information related to the operation of the first vehicle. The first vehicle is operated by automatic driving or manual driving by the driver in a manner that the first vehicle goes to the seating position in accordance with the operation plan determined by the information processing device 20.

[0065] Step S104: The control unit 23 notifies the riding position and scheduled time of the first vehicle acquired in step S103.

[0066] The notification destination of the riding position and the scheduled time can also be determined arbitrarily. For example, the shared terminal device 10 can also be included in the notification destination. In this case, the user can identify the riding position and the scheduled time of the first vehicle via the shared terminal device 10. In addition, the user's portable terminal can also be included in the notification destination. Specifically, the storage unit 14 pre-stores information representing user accounts, email addresses, or telephone numbers used by the portable terminals of multiple users. When the control unit 23 obtains the user's authentication information from the shared terminal device 10 in step S100, the control unit 23 uses the authentication information to authenticate and determine the user. The control unit 23 uses information representing the user account, email address, or telephone number of the determined user to notify the user's portable terminal of the riding position and the scheduled time of the first vehicle. The user can identify the riding position and the scheduled time via the shared terminal device 10 or the portable terminal.

[0067] In addition, when the shared terminal device 10 is a shared terminal device 10b installed in a store, a computer used by the staff of the store may be included in the notification destination. Specifically, the storage unit 14 stores in advance information indicating a user account, an email address, or a telephone number used by the computer installed with the shared terminal device 10b. The control unit 23 uses this information to notify the computer of the store of the seat position and the scheduled time of the first vehicle. The staff of the store recognizes the seat position and the scheduled time through the computer, so that, for example, a service such as guiding the user to the seat position before the scheduled time can be implemented.

[0068] Reference Figure 6 , describing the second action of system 1 of this embodiment.

[0069] Step S200: When the control unit 15 of the shared terminal device 10b installed in the store detects the specific second operation performed by the user, the control unit 15 starts the check-out procedure. The control unit 15 notifies the information processing device 20 of the start of the check-out procedure.

[0070] Specifically, the control unit 15 transmits a signal indicating the start of the exit procedure to the information processing device 20 via the communication unit 11 and the network 30. The second operation may include, for example, an operation of requesting the user to settle the fee to be paid in the store, but is not limited thereto, and may include any operation. The exit procedure may include, for example, a settlement procedure of the usage fee, but is not limited thereto, and may include any procedure performed when the user exits the store.

[0071] Step S201: The control unit 23 of the information processing device 20 notifies the user of a proposal to dispatch a first vehicle (hereinafter also referred to as “vehicle dispatch proposal”) via the shared terminal device 10b.

[0072] Specifically, the control unit 23 transmits information indicating the vehicle dispatch proposal to the shared terminal device 10b via the communication unit 21 and the network 30. The information indicating the vehicle dispatch proposal includes, for example, a message proposing dispatch of the first vehicle to the user, but is not limited thereto.

[0073] Step S202: The control unit 15 of the shared terminal device 10b notifies the user of the vehicle dispatch proposal acquired from the information processing device 20.

[0074] Specifically, the control unit 15 notifies the user of information indicating the vehicle dispatch proposal via the output unit 13. The user can recognize that the user can request the dispatch of the first vehicle via the shared terminal device 10b through the notification of the vehicle dispatch proposal.

[0075] Reference Figure 7 , describing the third action of system 1 of this embodiment.

[0076] Step S300: Before the second vehicle reaches a predetermined position where a user traveling in the second vehicle gets off the second vehicle, the control unit 15 of the shared terminal device 10c installed in the second vehicle notifies the information processing device 20 of the approach of the second vehicle to the predetermined position.

[0077] The second vehicle is, for example, a car, a train, or an airplane, but is not limited thereto and may be any passenger vehicle. The approach of the second vehicle to the predetermined position may be detected by any method. For example, the control unit 15 may determine that the second vehicle is approaching the predetermined position when the distance between the current position of the second vehicle and the predetermined position is less than a predetermined threshold.

[0078] Step S301: The control unit 23 of the information processing device 20 notifies the user of a vehicle deployment proposal via the shared terminal device 10c.

[0079] Step S302: The control unit 15 of the shared terminal device 10c notifies the user of the vehicle dispatch proposal acquired from the information processing device 20.

[0080] As described above, the information processing device 20 of this embodiment can communicate with a plurality of shared terminal devices 10 respectively installed in different places. The information processing device 20 obtains a vehicle dispatch request from a user via the shared terminal device 10. The information processing device 20 determines a seating position for the user to sit in the first vehicle. Then, the information processing device 20 determines an operation plan of the first vehicle so that the first vehicle moves to the determined seating position.

[0081] According to such a configuration, even if the user does not carry a portable terminal such as a smartphone, the user can request the dispatch of the first vehicle at any location where the shared terminal device 10 is installed. Therefore, the technology for providing a service using a shared terminal device is improved in that the convenience for the user when requesting the dispatch of the first vehicle is improved.

[0082] The present disclosure is described based on the drawings and embodiments, but it should be noted that anyone skilled in the art can make various modifications and changes based on the present disclosure. Therefore, it should be noted that these modifications and changes are included in the scope of the present disclosure. For example, the functions included in each component or step can be reconfigured in a logically non-contradictory manner, and multiple components or steps can be combined into one, or divided.

[0083] For example, in the above-described embodiment, it is also possible to adopt an embodiment in which the configuration and operation of the information processing device 20 are distributed to a plurality of computers that can communicate with each other.

[0084] In addition, for example, it is also possible to adopt an embodiment in which a general-purpose computer functions as the shared terminal device 10 or the information processing device 20 of the above embodiment. Specifically, a program describing the processing contents of each function of the shared terminal device 10 or the information processing device 20 of the above embodiment is stored in a memory of a general-purpose computer, and the processor reads the program and executes it. Therefore, the invention of this embodiment can also be implemented as a program executable by a processor or a non-transitory computer-readable medium storing the program.

Claims

1. A method, the method being performed by an information processing device configured to communicate with a plurality of shared terminal devices respectively installed in different locations, the method comprising: When the user starts the store check-out procedure using the shared terminal device installed in the store, the user is notified of a proposal to deploy the first vehicle via the shared terminal device. obtaining a vehicle dispatching request from the user via the shared terminal device; determining a seating position for the user to sit in the first vehicle; as well as An operation plan of the first vehicle is determined so that the first vehicle moves toward the seating position.

2. The method according to claim 1, characterized in that The method further includes notifying a computer used by a staff of the store of the seating position and a scheduled time when the first vehicle arrives at the seating position when a vehicle dispatch request is acquired from the user via the shared terminal device installed in the store.

3. The method according to claim 1 or 2, characterized in that: The method further includes notifying the user of a proposal to dispatch the first vehicle via the shared terminal device before the second vehicle arrives at a predetermined location where the user gets off the second vehicle while traveling with the second vehicle provided with the shared terminal device.

4. The method according to claim 3, characterized in that The information processing device is configured to determine the seat position at which the user is to be seated in the first vehicle, based on the planned position at which the user is to get off the second vehicle.

5. The method according to claim 1, 2 or 4, characterized in that: The method further includes notifying the user, who has made the vehicle dispatch request, of the seating position and a scheduled time at which the first vehicle arrives at the seating position via a mobile terminal of the user.

6. The method according to claim 1, 2 or 4, characterized in that: The vehicle dispatch request includes information indicating a destination of the user when traveling by the first vehicle. The information processing device is configured to determine the operation plan of the first vehicle so that the first vehicle moves to the destination after the user is seated at the seating position.

7. An information processing device configured to communicate with a plurality of shared terminal devices respectively installed in different locations, wherein: The information processing device includes a control unit, which is configured as follows: When the user starts the store check-out procedure using the shared terminal device installed in the store, the user is notified of a proposal to deploy the first vehicle via the shared terminal device. obtaining a vehicle dispatching request from the user via the shared terminal device; determining a seating position for the user to sit in the first vehicle; and An operation plan of the first vehicle is determined so that the first vehicle moves toward the seating position.

8. The information processing device according to claim 7, characterized in that: The control unit is configured to notify a computer used by a staff of the store of the seating position and a scheduled time when the first vehicle arrives at the seating position when a vehicle dispatch request is received from the user via the shared terminal device installed in the store.

9. The information processing device according to claim 7 or 8, characterized in that: The control unit is configured to notify the user of a proposal to dispatch the first vehicle via the shared terminal device before the second vehicle reaches a predetermined location where the user gets off the second vehicle while traveling in the second vehicle provided with the shared terminal device.

10. The information processing device according to claim 9, characterized in that: The control unit is configured to determine the seating position for the user to board the first vehicle based on the planned position at which the user is to get off the second vehicle.

11. The information processing device according to claim 7, 8 or 10, characterized in that: The control unit is configured to notify the user, who has made the vehicle dispatch request, of the seating position and a scheduled time at which the first vehicle arrives at the seating position via the mobile terminal of the user.

12. The information processing device according to claim 7, 8 or 10, characterized in that: The vehicle dispatch request includes information indicating a destination of the user when traveling by the first vehicle. The control unit is configured to determine the operation plan of the first vehicle so that the first vehicle moves to the destination after the user is seated at the seating position.

13. A system comprising: Multiple shared terminal devices are installed in different places; an information processing device configured to communicate with the plurality of shared terminal devices, The system is characterized in that The information processing device is configured to notify the shared terminal device of a proposal to deploy the first vehicle when the user starts the check-out procedure using the shared terminal device installed in the store, The shared terminal device is composed of: notifying the user of the proposal to deploy the first vehicle, When a specific operation performed by a user is detected, a vehicle dispatch request is notified to the information processing device, The information processing device is composed of: acquiring the vehicle dispatch request from the user via the shared terminal device, determining to seat the user in the first vehicle; An operation plan of the first vehicle is determined so that the first vehicle moves toward the seating position.

14. The system according to claim 13, characterized in that The information processing device is configured to notify a computer used by a staff of the store of the seating position and a scheduled time when the first vehicle arrives at the seating position when a vehicle dispatch request is received from the user via the shared terminal device installed in the store.

15. The system according to claim 13 or 14, characterized in that The information processing device is configured to notify the shared terminal device of a proposal to deploy the first vehicle before the second vehicle arrives at a predetermined location where the user gets off the second vehicle while the user is traveling with the second vehicle provided with the shared terminal device. The shared terminal device is configured to notify the user of the proposal to deploy the first vehicle.

16. The system according to claim 15, characterized in that The information processing device is configured to determine the seat position at which the user is to be seated in the first vehicle, based on the planned position at which the user is to get off the second vehicle.

17. The system according to claim 13, 14 or 16, characterized in that The information processing device is configured to notify the user who has made the vehicle dispatch request of the seating position and a scheduled time when the first vehicle arrives at the seating position via the mobile terminal of the user.

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