An information processing method, apparatus, electronic device, and readable storage medium

Abstract

The present application provides an information processing method, apparatus, electronic device, and readable storage medium. The method includes: receiving a setting instruction, and in response to the setting instruction, determining an application program related to the user's privacy information and the related services of the application program, and setting the association relationship between the related services of the application program and the privacy information; generating a service processing plug-in and installing the service processing plug-in into the application program, where the service processing plug-in is used to provide an operation interface for the user to input a processing instruction for the privacy information in the application program and respond to the processing instruction; according to the service processing plug-in, receiving the processing instruction, and in response to the processing instruction, processing the privacy information according to the operation corresponding to the processing instruction. It is not necessary for each application team to develop the operation code for privacy information, saving development time and enabling the user to uniformly process their own privacy information in the corresponding application program, improving the user experience.

Description

Technical Field

[0001] The present application relates to the technical field of information processing, and in particular, to an information processing method, an information processing device, an electronic device, and a readable storage medium. Background Art

[0002] At present, users' personal sensitive and private information has risen to the level of legal protection. The protection of sensitive and private information in related technologies has the following disadvantages:

[0003] (1) The degree of attention to users' sensitive and private information is insufficient, and the use of users' sensitive and private information by each system within an enterprise is not uniformly managed.

[0004] (2) Users are unable to operate on their own sensitive and private information. For example, users cannot view what information has been historically authorized, and cannot download or clear services containing their own private information. Summary of the Invention

[0005] In view of this, the present application provides an information processing method, an information processing device, an electronic device, and a readable storage medium, which achieve unified management of private information.

[0006] In a first aspect, an embodiment of the present application provides an information processing method, including: receiving a setting instruction, and in response to the setting instruction, determining application programs related to a user's private information and related services of the application programs, and setting an association relationship between the related services of the application programs and the private information; generating a service processing plugin and installing the service processing plugin into the application program, where the service processing plugin is used to provide an operation interface for a user to input a processing instruction for the private information in the application program and respond to the processing instruction; receiving a processing instruction according to the service processing plugin, and in response to the processing instruction, processing the private information according to an operation corresponding to the processing instruction.

[0007] According to the above information processing method of the embodiment of the present application, the following additional technical features may also be provided:

[0008] In the above technical solution, optionally, the processing instruction includes at least one of the following instructions: authorization, re-authorization, refusal of authorization, browsing, clearing, downloading relevant service data corresponding to private information, and complaining about the usage information of private information.

[0009] In any of the above technical solutions, optionally, when the processing instruction includes browsing, processing the private information according to an operation corresponding to the processing instruction includes: displaying at least one of the private information, the application program involved in the private information, and the related service involved in the private information; where the display form of the private information is related to the confidentiality level of the private information.

[0010] In any of the above technical solutions, optionally, when the processing instruction includes downloading relevant service data corresponding to private information, processing the private information according to the operation corresponding to the processing instruction includes: downloading relevant service data corresponding to the private information in a preset manner; where the preset manner includes at least one of the following: downloading according to the occurrence time of the relevant service, downloading according to the occurrence object of the relevant service.

[0011] In any of the above technical solutions, optionally, when the processing instruction includes a complaint about the usage information of private information, after processing the private information according to the operation corresponding to the processing instruction, the method further includes: receiving a viewing instruction from the user for the complaint processing result, and in response to the viewing instruction, displaying the complaint processing result.

[0012] In any of the above technical solutions, optionally, the method further includes: obtaining the user's satisfaction with the complaint processing result; and when the satisfaction is less than or equal to a preset threshold, reprocessing the complaint about the usage information of the private information.

[0013] In any of the above technical solutions, optionally, the method further includes: storing an operation record corresponding to the operation, the confidentiality level of the private information, and an authorization record for authorizing the use of the private information for relevant services.

[0014] In a second aspect, an information processing apparatus according to an embodiment of the present application includes: a setting module, configured to receive a setting instruction, and in response to the setting instruction, determine an application program related to the private information of the user and related services of the application program, and set an association relationship between the related services of the application program and the private information; a generation module, configured to generate a service processing plug-in and install the service processing plug-in into the application program, where the service processing plug-in is used to provide an operation interface for the user to input a processing instruction for the private information in the application program and respond to the processing instruction; a processing module, configured to receive a processing instruction according to the service processing plug-in, and in response to the processing instruction, process the private information according to the operation corresponding to the processing instruction.

[0015] According to the above information processing apparatus of the embodiment of the present application, the following additional technical features may also be included:

[0016] In the above technical solution, optionally, the processing instruction includes at least one of the following instructions: authorization, re-authorization, refusal of authorization, browsing, clearing, downloading relevant service data corresponding to private information, and complaint about the usage information of private information.

[0017] In any of the above technical solutions, optionally, when the processing instruction includes browsing, the processing module is specifically configured to display at least one of privacy information, the application involved in the privacy information, and the relevant services involved in the privacy information; wherein, the display form of the privacy information is related to the confidentiality level of the privacy information.

[0018] In any of the above embodiments, optionally, when the processing instruction includes downloading the relevant service data corresponding to the privacy information, the processing module is specifically configured to download the relevant service data corresponding to the privacy information in a preset manner; wherein, the preset manner includes at least one of the following: downloading according to the occurrence time of the relevant service, and downloading according to the occurrence object of the relevant service.

[0019] In any of the above embodiments, optionally, when the processing instruction includes a complaint about the usage information of the privacy information, after performing the operation corresponding to the processing instruction, the processing module is further configured to receive a viewing instruction from the user for the complaint processing result, and in response to the viewing instruction, display the complaint processing result.

[0020] In any of the above embodiments, optionally, the processing module is further configured to obtain the satisfaction degree of the user with respect to the complaint processing result; when the satisfaction degree is less than or equal to a preset threshold, re-process the complaint about the usage information of the privacy information.

[0021] In any of the above embodiments, optionally, the device further includes: a storage module, configured to store the operation records of the corresponding operations, the confidentiality levels of the privacy information, and the authorization records for authorizing the use of the privacy information for the relevant services.

[0022] In a third aspect, an embodiment of the present application provides an electronic device, which includes a processor and a memory. The memory stores a program or instruction that can run on the processor. When the program or instruction is executed by the processor, the steps of the method in the first aspect are implemented.

[0023] In a fourth aspect, an embodiment of the present application provides a readable storage medium, on which a program or instruction is stored. When the program or instruction is executed by a processor, the steps of the method in the first aspect are implemented.

[0024] In a fifth aspect, an embodiment of the present application provides a chip, which includes a processor and a communication interface. The communication interface is coupled to the processor, and the processor is configured to run a program or instruction to implement the method in the first aspect.

[0025] In a sixth aspect, an embodiment of the present application provides a computer program product, which is stored in a storage medium and is executed by at least one processor to implement the method in the first aspect.

[0026] In an embodiment of the present application, in response to a setting instruction, an application program related to the user's privacy information and related services of the application program are determined, and an association relationship between the related services of the application program and the privacy information is set. A service processing plugin is generated, downloaded, and placed in the corresponding application program, facilitating the user to process their own privacy information in this plugin of the application program. Based on the generated service processing plugin, a processing instruction from the user for their own privacy information is received, and in response to this processing instruction, an operation corresponding to the processing instruction is performed on the privacy information, thereby realizing the management of the privacy information. In the embodiment of the present application, by generating the service processing plugin and distributing it to the application program, it is not necessary for each application team of the enterprise to develop the operation code for privacy information, avoiding duplicate labor among application teams and saving development time for the application teams. Moreover, it enables the user to uniformly process their own privacy information in the corresponding application program, enhancing the user experience.

[0027] The above description is only an overview of the technical solution of the present application. In order to be able to understand the technical means of the present application more clearly, it can be implemented in accordance with the content of the specification. And in order to make the above and other purposes, features, and advantages of the present application more obvious and understandable, the specific embodiments of the present application are specifically exemplified below. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] The drawings described herein are used to provide a further understanding of the present application, and constitute a part of the present application. The schematic embodiments of the present application and their descriptions are used to explain the present application and do not constitute an improper limitation of the present application. In the drawings:

[0029] Figure 1 A flowchart showing the information processing method according to an embodiment of the present application is shown;

[0030] Figure 2 A block diagram showing one of the structures of the information processing device according to an embodiment of the present application is shown;

[0031] Figure 3 A block diagram showing another structure of the information processing device according to an embodiment of the present application is shown;

[0032] Figure 4 A flowchart showing the information management process according to an embodiment of the present application is shown;

[0033] Figure 5 A block diagram showing the structure of the electronic device according to an embodiment of the present application is shown. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0034] Next, the technical solutions in the embodiments of the present application will be clearly described in conjunction with the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art belong to the scope of protection of the present application.

[0035] The terms "first", "second", etc. in the specification and claims of the present application are used to distinguish similar objects, rather than to describe a specific order or sequence. It should be understood that such data can be interchanged under appropriate circumstances so that the embodiments of the present application can be implemented in an order other than those illustrated or described herein, and the objects distinguished by "first", "second", etc. are generally of the same category, and the number of objects is not limited. For example, the first object can be one or multiple. In addition, "and / or" in the specification and claims means at least one of the connected objects, and the character " / " generally means that the related objects before and after are in an "or" relationship.

[0036] Next, in conjunction with the accompanying drawings, the information processing method, information processing device, electronic device, and readable storage medium provided by the embodiments of the present application will be described in detail through specific embodiments and their application scenarios.

[0037] The embodiments of the present application provide an information processing method, which is applied to an information processing platform. As Figure 1 shown, the method includes:

[0038] Step 101, receive a setting instruction, and in response to the setting instruction, determine the application programs related to the user's privacy information and the related services of the application programs, and set the association relationship between the related services of the application programs and the privacy information;

[0039] In this step, the operation end sends a setting instruction to the information processing platform, thereby adding application programs related to the user's privacy information on the platform, as well as adding the related services of these application programs, and setting the association relationship between the related services of the application programs and the privacy information they involve.

[0040] For example, for shopping application programs, privacy information such as the user's address, phone number, height, weight, etc. is associated with shopping services. For medical treatment application programs, privacy information such as the user's address, phone number, underlying diseases, commonly used drugs, etc. is associated with medical treatment services.

[0041] Step 102, generate a service processing plugin and install the service processing plugin into the application program, where the service processing plugin is used to provide an operation interface for the user to input a processing instruction for privacy information in the application program and respond to the processing instruction;

[0042] In this step, a business processing plugin is generated, downloaded, and placed in the corresponding application, facilitating the user to process their privacy information in this plugin of the application.

[0043] Step 103: Receive a processing instruction according to the business processing plugin, and in response to the processing instruction, process the privacy information according to the operation corresponding to the processing instruction.

[0044] In this step, based on the generated business processing plugin, receive the user's processing instruction for their privacy information, and in response to this processing instruction, determine the operation corresponding to this processing instruction, and process the privacy information with this operation, thereby realizing the management of privacy information.

[0045] It should be noted that the above processing instructions include at least one of the following instructions: authorization, re-authorization, refusal of authorization, browsing, clearing, downloading relevant service data corresponding to privacy information, and complaints about the usage information of privacy information. Through this processing instruction, corresponding operations are performed to achieve corresponding functions. For example, in the case where the processing instruction is an authorization instruction, authorize the use of privacy information by relevant services; in the case where the processing instruction is a re-authorization instruction, re-authorize the usage permission of privacy information by relevant services that have been de-authorized; in the case where the processing instruction is a refusal of authorization instruction, prohibit the use of privacy information by relevant services.

[0046] Here, the authorization for relevant services of the application is based on the authorization for the current service, that is, authorization is required for each service execution, rather than once-and-for-all authorization, to ensure the security of privacy information.

[0047] It is worth noting that the user's management of their privacy information in the application includes the management of privacy information involved in this application, and can also include the management of privacy information involved in other applications. Of course, before managing the privacy information involved in other applications in the application, the user needs to first associate the applications according to the type of the application. For example, associate all shopping applications. The processing of the user's privacy information in one shopping application is also implemented in other shopping applications.

[0048] In the embodiment of the present application, by generating a business processing plugin and distributing it to the application, it is not necessary for each application team of the enterprise to develop the operation code for privacy information, avoiding duplicate labor of each application team and saving development time for the application team. Moreover, it enables the user to uniformly process their privacy information in the corresponding application, improving the user experience.

[0049] In the above embodiments, optionally, when the processing instruction includes browsing, processing the privacy information according to the operation corresponding to the processing instruction includes: displaying at least one of the privacy information, the application involved in the privacy information, and the relevant services involved in the privacy information; wherein, the display form of the privacy information is related to the confidentiality level of the privacy information.

[0050] In this embodiment, when the user needs to view information, a browsing instruction is input, and the operation corresponding to the browsing instruction is to display at least one of the privacy information, the application involved in the privacy information, and the relevant services involved in the privacy information. Then, in response to the browsing instruction, at least one of the privacy information, the application involved in the privacy information, and the relevant services involved in the privacy information is displayed.

[0051] It should be noted that the display form of the privacy information includes ciphertext display and plaintext display. The privacy information with a lower confidentiality level is displayed in plaintext, and at least part of the privacy information with a higher confidentiality level is displayed in ciphertext. The ciphertext includes "*", "#", etc. to improve the security of the privacy information.

[0052] Through the above method, the user can browse the privacy information, the application involved in the privacy information, and the relevant services involved in the privacy information, improving the user experience.

[0053] In any of the above embodiments, optionally, when the processing instruction includes clearing, processing the privacy information according to the operation corresponding to the processing instruction includes: deleting the privacy information.

[0054] In this embodiment, when the user needs to clear information, a clearing instruction is input, and the operation corresponding to the clearing instruction is to delete the privacy information. Then, in response to the clearing instruction, the corresponding privacy information is deleted.

[0055] Through the above method, the user can clear the privacy information when needed, improving the user experience.

[0056] In any of the above embodiments, optionally, when the processing instruction includes downloading the relevant service data corresponding to the privacy information, processing the privacy information according to the operation corresponding to the processing instruction includes: downloading the relevant service data corresponding to the privacy information in a preset manner; wherein, the preset manner includes at least one of the following: downloading according to the occurrence time of the relevant service, downloading according to the occurrence object of the relevant service.

[0057] In this embodiment, when receiving an instruction to download relevant service data corresponding to user's downloaded privacy information, the operation corresponding to the instruction is to download the relevant service data corresponding to the privacy information, and then download the relevant service data corresponding to the privacy information in a preset manner. For example, if a quick consultation service is performed on a medical application, the data related to the quick consultation of the privacy information (such as consultation time, treating doctor, treatment process, prescribed medications, etc.) is downloaded to facilitate the user's viewing.

[0058] It should be noted that the above preset manner includes a manner of downloading according to the occurrence time of the relevant service or a manner of downloading according to the occurrence object of the relevant service. For example, when downloading the data related to the quick consultation of the privacy information, it can be downloaded according to the consultation time or according to the person seeking medical treatment (i.e., the occurrence object).

[0059] Through the above method, the purpose of flexibly downloading relevant service data is achieved.

[0060] In any of the above embodiments, optionally, in the case where the processing instruction includes a complaint about the usage information of the privacy information, after processing the privacy information according to the operation corresponding to the processing instruction, the method further includes: receiving a viewing instruction from the user for the complaint processing result, and in response to the viewing instruction, displaying the complaint processing result.

[0061] In this embodiment, when receiving a complaint instruction from the user regarding the usage of the privacy information, it indicates that the user is not satisfied with the application's use of their privacy information, so a complaint is made. The operation corresponding to the complaint instruction is to handle the complaint. After receiving the complaint instruction, the complaint will be processed to generate a complaint processing result. When the user has a viewing need, they can send a viewing instruction, and then the complaint processing result will be displayed.

[0062] Through the above method, not only can the user file a complaint about the usage of their privacy information, but also the complaint can be processed in a timely manner, and the complaint processing result can be provided to the user, improving user satisfaction.

[0063] In any of the above embodiments, optionally, the method further includes: obtaining the user's satisfaction with the complaint processing result; and in the case where the satisfaction is less than or equal to a preset threshold, reprocessing the complaint about the usage information of the privacy information.

[0064] In this embodiment, after the user views the complaint handling result, the user can evaluate the complaint handling result, so as to know the satisfaction of the user with this complaint handling. After determining the satisfaction of the user with the complaint handling result, judge the satisfaction. If the satisfaction is greater than the preset threshold, it indicates that the user is satisfied with the complaint handling result, and then save the processing process information, so that when encountering a similar complaint again later, the processing can be carried out according to the processing process information; if the satisfaction is less than or equal to the preset threshold, it indicates that the user is not satisfied with the complaint handling result, and then reprocess the complaint about the usage information of the privacy information to obtain a new complaint handling result and provide it to the user, so as to ensure the user's satisfaction with the complaint handling to the greatest extent.

[0065] In any of the above embodiments, optionally, the method further includes: storing an operation record corresponding to the operation, a confidentiality level of the privacy information, and an authorization record for authorizing the use of the privacy information for related services.

[0066] In this embodiment, storing the operation record corresponding to the operation, that is, storing the historical operation record of the user; storing the confidentiality level of the privacy information, and then when displaying the privacy information, the display form of the privacy information can be determined according to the confidentiality level of the privacy information; storing the authorization record for authorizing the use of the privacy information for related services (including the authorization time and the specific authorized data), so as to be used as evidence when problems such as privacy information leakage disputes occur.

[0067] Further, as a specific implementation of the above information processing method, an embodiment of the present application provides an information processing device, that is, an information processing platform. In an embodiment of the present application, as Figure 2 shown, the information processing device 200 includes: a setting module 201, a generating module 202, and a processing module 203.

[0068] Among them, the setting module 201 is configured to receive a setting instruction, and in response to the setting instruction, determine an application program involving the user's privacy information and related services of the application program, and set an association relationship between the related services of the application program and the privacy information; the generating module 202 is configured to generate a service processing plug-in and install the service processing plug-in into the application program, where the service processing plug-in is used to provide an operation interface for the user to input a processing instruction for the privacy information in the application program and respond to the processing instruction; the processing module 203 is configured to receive a processing instruction according to the service processing plug-in, and in response to the processing instruction, process the privacy information according to the operation corresponding to the processing instruction.

[0069] In this embodiment, first, the operation end sends a setting instruction to the information processing platform, thereby adding an application program involving the user's privacy information to the platform, as well as adding the related services of these application programs, and setting the association relationship between the related services of the application program and the privacy information involved. For example, for a shopping application program, privacy information such as the user's address, phone number, height, weight, etc. is associated with the shopping service. For a medical treatment application program, privacy information such as the user's address, phone number, underlying diseases, commonly used medications, etc. is associated with the medical treatment service. Then, a service processing plug-in is generated, downloaded and placed in the corresponding application program to facilitate the user to process their own privacy information in this plug-in of the application program. Finally, based on the generated service processing plug-in, a processing instruction of the user's own privacy information is received, and in response to this processing instruction, the operation corresponding to this processing instruction is determined, and the privacy information is processed with this operation, so as to realize the management of privacy information.

[0070] It should be noted that the above-mentioned processing instructions include at least one of the following instructions: authorization, re-authorization, refusal of authorization, browsing, clearing, downloading the relevant service data corresponding to the privacy information, and complaining about the usage information of the privacy information.

[0071] It is worth noting that the user's management of their own privacy information in the application program includes the management of the privacy information involved in this application program, and may also include the management of the privacy information involved in other application programs. Of course, before managing the privacy information involved in other application programs in the application program, the user needs to first associate the application programs according to the type of the application program. For example, all shopping application programs are associated, and the processing of the user's privacy information in one of the shopping application programs is also implemented in other shopping application programs.

[0072] In the embodiment of the present application, by generating a service processing plug-in and distributing it to the application program, it is not necessary for each application team of the enterprise to develop the operation code of the privacy information, avoiding the duplication of labor of each application team and saving development time for the application team. Moreover, it enables the user to uniformly process their own privacy information in the corresponding application program, improving the user experience.

[0073] In the above embodiment, optionally, when the processing instruction includes browsing, the processing module 203 is specifically configured to display at least one of the privacy information, the application program involved in the privacy information, and the related service involved in the privacy information; wherein, the display form of the privacy information is related to the confidentiality level of the privacy information.

[0074] In this embodiment, when the user needs to view information, a browsing instruction is input, and the operation corresponding to the browsing instruction is to display at least one of the privacy information, the application programs involved in the privacy information, and the related services involved in the privacy information. Then, in response to the browsing instruction, at least one of the privacy information, the application programs involved in the privacy information, and the related services involved in the privacy information is displayed.

[0075] It should be noted that the display form of the privacy information includes ciphertext display and plaintext display. The privacy information with a lower confidentiality level is displayed in plaintext, and at least part of the privacy information with a higher confidentiality level is displayed in ciphertext. The ciphertext includes "*", "#", etc., to improve the security of the privacy information.

[0076] Through the above method, the user can browse the privacy information, the application programs involved in the privacy information, and the related services involved in the privacy information, thus enhancing the user experience.

[0077] In any of the above embodiments, optionally, when the processing instruction includes clearing, the processing module 203 is specifically configured to delete the privacy information.

[0078] In this embodiment, when the user needs to clear information, a clearing instruction is input, and the operation corresponding to the clearing instruction is to delete the privacy information. Then, in response to the clearing instruction, the corresponding privacy information is deleted.

[0079] Through the above method, the user can clear the privacy information when needed, thus enhancing the user experience.

[0080] In any of the above embodiments, optionally, when the processing instruction includes downloading the relevant service data corresponding to the privacy information, the processing module 203 is specifically configured to download the relevant service data corresponding to the privacy information in a preset manner; where the preset manner includes at least one of the following: downloading according to the occurrence time of the relevant service, and downloading according to the occurrence object of the relevant service.

[0081] In this embodiment, when receiving the instruction to download the relevant service data corresponding to the privacy information from the user, the operation corresponding to the instruction is to download the relevant service data corresponding to the privacy information, and then the relevant service data corresponding to the privacy information is downloaded in a preset manner. For example, if a quick consultation service is performed on a medical application, the data related to the quick consultation of the privacy information (such as the consultation time, the treating doctor, the treatment process, the prescribed medications, etc.) is downloaded to facilitate the user's viewing.

[0082] It should be noted that the above preset methods include the method of downloading according to the occurrence time of relevant services or the method of downloading according to the occurrence object of relevant services. For example, when downloading data of rapid medical consultations related to privacy information, it can be downloaded according to the consultation time or according to the patient (i.e., the occurrence object).

[0083] Through the above method, the purpose of flexibly downloading relevant service data is achieved.

[0084] In any of the above embodiments, optionally, when the processing instruction includes a complaint about the usage information of privacy information, after performing the operation corresponding to the processing instruction, the processing module 203 is further configured to receive a viewing instruction from the user for the complaint processing result, and in response to the viewing instruction, display the complaint processing result.

[0085] In this embodiment, when a complaint instruction about the usage of privacy information is received from the user, it means that the user is not satisfied with the application's use of their privacy information, so a complaint is made. The operation corresponding to this complaint instruction is to process the complaint. After receiving the complaint instruction, the complaint will be processed to generate a complaint processing result. When the user has a viewing need, they can send a viewing instruction, and then the complaint processing result will be displayed.

[0086] Through the above method, not only can the user's complaint about the usage of their privacy information be realized, but also the complaint can be processed in a timely manner, and the complaint processing result can be provided to the user, improving the user's satisfaction.

[0087] In any of the above embodiments, optionally, the processing module 203 is further configured to obtain the user's satisfaction with the complaint processing result; in the case where the satisfaction is less than or equal to a preset threshold, the complaint about the usage information of privacy information is reprocessed.

[0088] In this embodiment, after the user views the complaint processing result, they can evaluate the complaint processing result, so as to know the user's satisfaction with this complaint processing. After determining the user's satisfaction with the complaint processing result, judge this satisfaction. If the satisfaction is greater than the preset threshold, it indicates that the user is satisfied with the complaint processing result, and the processing process information is saved, so that in subsequent similar complaints, the processing can be carried out according to this processing process information; if the satisfaction is less than or equal to the preset threshold, it indicates that the user is not satisfied with the complaint processing result, and the complaint about the usage information of privacy information is reprocessed to obtain a new complaint processing result and provided to the user to ensure the user's satisfaction with the complaint processing to the greatest extent.

[0089] In any of the above embodiments, optionally, the apparatus further includes: a storage module, configured to store operation records corresponding to operations, confidentiality levels of privacy information, and authorization records for authorizing relevant services to use privacy information.

[0090] In this embodiment, storing operation records corresponding to operations, that is, storing historical operation records of the user; storing the confidentiality level of privacy information, and then, when displaying privacy information, determining the display form of the privacy information according to the confidentiality level of the privacy information; storing authorization records for authorizing relevant services to use privacy information (including authorization time, specific authorized data), so as to be used as evidence when problems such as privacy information leakage disputes occur.

[0091] In another embodiment of the present application, as Figure 3 shown, the information processing apparatus includes: an associated service module 301, an information storage module 302, an authorization management module 303, an information browsing module 304, an information clearing module 305, an associated service download module 306, and a complaint and handling module 307.

[0092] The functions of each module will be specifically described below:

[0093] The associated service module 301: It is divided into a front end and a back end. The front end mainly provides an operation interface for the user's processing actions on their own privacy information, and the back end plug-ins (including H5 plug-ins, Android plug-ins, Apple plug-ins, other plug-ins, etc.) mainly respond to specific processing requirements, such as downloading services related to privacy information, clearing privacy information, etc.

[0094] The information storage module 302: mainly stores the confidentiality level of privacy information, the services associated with the privacy information, user authorization data, and historical operation records.

[0095] The authorization management module 303: mainly includes the entry of authorization copywriting at the operation end, the management of authorization fields, the generation of authorization letters, and the browsing of user authorization information.

[0096] The information browsing module 304: mainly facilitates the user to browse which applications and services involve privacy information and what the specific privacy information is.

[0097] The information clearing module 305: mainly facilitates the user to reject authorization, clear privacy information, and view the clearing progress.

[0098] The associated service download module 306: mainly facilitates the user to download service data associated with their own privacy information, and can download by year, by month, or download all data.

[0099] Complaint and Handling Module 307: If a user is not satisfied with the way a certain service processes their privacy data, they can create a complaint in this module. After filing a complaint, they can view the progress of the handling and evaluate whether they are satisfied with the handling result.

[0100] The management process of this information processing device is as Figure 4 shown. The operation side adds applications involving privacy information and their related services to the information processing device, and sets up the associated relationships of the privacy information involved in the services. Generate service processing plugins (including H5 plugins, Android plugins, Apple plugins, other plugins, etc.), and after downloading, place them in the corresponding applications (including Application 1, Application 2, Application 3, Application 4, etc.) to facilitate users to perform operations such as authorizing, re-authorizing, refusing to authorize, browsing, clearing, downloading associated service data, and filing complaints on their privacy information in the service processing plugin.

[0101] In addition, the operation side can also enter one or more authorization texts for the involved privacy information, generate authorization letters, and after downloading, place them in the corresponding applications for users to check when authorizing.

[0102] The information processing device includes the following advantages: (1) Users can directly view, download, file complaints, clear, etc. their privacy information on relevant applications, with complete functions, enhancing the user experience. (2) The unified processing of user privacy information avoids duplicate work among different teams. (3) The operation interface-based operation also saves development time for the development team. (4) The process-based operation and strict control of the code facilitate the management of privacy information.

[0103] The information processing device in the embodiments of this application can be an electronic device or a component in an electronic device, such as an integrated circuit or a chip. This electronic device can be a terminal or other devices other than terminals. Exemplarily, the electronic device can be a mobile phone, a tablet computer, a laptop computer, a handheld computer, a vehicle-mounted electronic device, a Mobile Internet Device (MID), an Augmented Reality (AR) / Virtual Reality (VR) device, a robot, a wearable device, an Ultra-Mobile Personal Computer (UMPC), a netbook, or a Personal Digital Assistant (PDA), etc., and can also be a server, a Network Attached Storage (NAS), a Personal Computer (PC), a Television (TV), a teller machine, or a self-service machine, etc. The embodiments of this application do not make specific limitations.

[0104] The information processing device in the embodiments of the present application may be a device with an operating system. The operating system may be the Android operating system, the iOS operating system, or other possible operating systems, which are not specifically limited in the embodiments of the present application.

[0105] The information processing device provided in the embodiments of the present application can implement Figure 1 each process implemented by the information processing method embodiments. To avoid repetition, it will not be elaborated here.

[0106] The embodiments of the present application also provide an electronic device, as Figure 5 shown. The electronic device 500 includes a processor 501 and a memory 502. A program or instruction that can run on the processor 501 is stored on the memory 502. When the program or instruction is executed by the processor 501, it implements each step of the above-mentioned information processing method embodiments and can achieve the same technical effect. To avoid repetition, it will not be elaborated here.

[0107] It should be noted that the electronic devices in the embodiments of the present application include the above-mentioned mobile electronic devices and non-mobile electronic devices.

[0108] The memory 502 can be used to store software programs and various data. The memory 502 mainly includes a first storage area for storing programs or instructions and a second storage area for storing data. Among them, the first storage area can store an operating system, application programs or instructions required for at least one function (such as a sound playback function, an image playback function, etc.).

[0109] In addition, the memory 502 may include volatile memory, non-volatile memory, or both volatile and non-volatile memory. Among them, the non-volatile memory may be a read-only memory (ROM), a programmable read-only memory (PROM), an erasable programmable read-only memory (EPROM), an electrically erasable programmable read-only memory (EEPROM), or a flash memory. The volatile memory may be a random access memory (RAM), a static random access memory (SRAM), a dynamic random access memory (DRAM), a synchronous dynamic random access memory (SDRAM), a double data rate synchronous dynamic random access memory (DDR SDRAM), an enhanced synchronous dynamic random access memory (ESDRAM), a synch link dynamic random access memory (SLDRAM), and a direct rambus random access memory (DRRAM). The memory 502 in the embodiments of the present application includes, but is not limited to, these and any other suitable types of memory.

[0110] The processor 501 may include one or more processing units; optionally, the processor 501 integrates an application processor and a modem processor. Among them, the application processor mainly processes operations related to the operating system, user interface, application programs, etc., and the modem processor mainly processes wireless communication signals, such as a baseband processor. It can be understood that the above modem processor may not be integrated into the processor 501.

[0111] The embodiments of the present application also provide a readable storage medium, on which a program or instruction is stored. When the program or instruction is executed by a processor, each process of the information processing method embodiment described above is implemented, and the same technical effect can be achieved. To avoid repetition, it will not be elaborated here.

[0112] The embodiments of the present application also provide a chip, which includes a processor and a communication interface. The communication interface is coupled to the processor. The processor is used to run a program or instruction to implement each process of the information processing method embodiment described above, and the same technical effect can be achieved. To avoid repetition, it will not be elaborated here.

[0113] It should be understood that the chip mentioned in the embodiments of the present application may also be referred to as a system-on-chip, system chip, chip system, or system-on-a-chip, etc.

[0114] The embodiments of the present application also provide a computer program product. The program product is stored in a storage medium and is executed by at least one processor to implement each process of the information processing method embodiment as described above, and can achieve the same technical effects. To avoid repetition, it will not be elaborated here.

[0115] It should be noted that in this article, the term "including", "comprising", or any other variant thereof is intended to cover non-exclusive inclusion, so that a process, method, article, or device including a series of elements not only includes those elements, but also includes other elements not expressly listed, or further includes elements inherent to such process, method, article, or device. Without more limitations, an element defined by the statement "including a..." does not exclude the existence of additional identical elements in the process, method, article, or device including that element. In addition, it should be pointed out that the scope of the methods and devices in the embodiments of the present application is not limited to performing functions in the order shown or discussed, and may also include performing functions in a substantially simultaneous manner or in a reverse order according to the functions involved. For example, the described methods may be performed in an order different from that described, and various steps may be added, omitted, or combined. Additionally, the features described with reference to certain examples may be combined in other examples.

[0116] The embodiments of the present application have been described above in conjunction with the accompanying drawings. However, the present application is not limited to the above specific embodiments. The above specific embodiments are merely illustrative and not restrictive. Under the inspiration of the present application, those of ordinary skill in the art can also make many forms without departing from the purpose of the present application and the scope protected by the claims, and all of them belong to the protection scope of the present application.

Claims

1. An information processing method, characterized in that, it includes: receiving a setting instruction, and in response to the setting instruction, determining an application program related to the user's privacy information and related services of the application program, and setting an association relationship between the related services of the application program and the privacy information; generating a service processing plug-in and installing the service processing plug-in into the application program, wherein the service processing plug-in is used to provide an operation interface for the user to input a processing instruction for the privacy information in the application program and respond to the processing instruction; receiving the processing instruction according to the service processing plug-in, and in response to the processing instruction, processing the privacy information according to an operation corresponding to the processing instruction; the processing instruction includes at least one of the following instructions: authorization, re-authorization, refusal of authorization, downloading relevant service data corresponding to the privacy information, and complaining about the usage information of the privacy information; in the case where the processing instruction includes authorization, the authorization for the related services of the application program is based on the authorization for the current service.

2. The method according to claim 1, characterized in that, the processing instruction further includes at least one of the following instructions: browsing, clearing.

3. The method according to claim 2, characterized in that, in the case where the processing instruction includes browsing, the processing the privacy information according to an operation corresponding to the processing instruction includes: displaying at least one of the privacy information, the application program involved in the privacy information, and the related services involved in the privacy information; wherein, the display form of the privacy information is related to the confidentiality level of the privacy information.

4. The method according to claim 1, characterized in that, in the case where the processing instruction includes downloading relevant service data corresponding to the privacy information, the processing the privacy information according to an operation corresponding to the processing instruction includes: downloading the relevant service data corresponding to the privacy information in a preset manner; wherein, the preset manner includes at least one of the following: downloading according to the occurrence time of the relevant service, downloading according to the occurrence object of the relevant service.

5. The method according to claim 1, characterized in that, in the case where the processing instruction includes complaining about the usage information of the privacy information, after processing the privacy information according to an operation corresponding to the processing instruction, it further includes: receiving a viewing instruction from the user for the complaint processing result, and in response to the viewing instruction, displaying the complaint processing result.

6. The method according to claim 5, characterized in that, it further includes: obtaining the satisfaction degree of the user with the complaint processing result; in the case where the satisfaction degree is less than or equal to a preset threshold, re-processing the complaint about the usage information of the privacy information.

7. The method according to any one of claims 1 to 6, characterized in that, it further includes: storing an operation record of the corresponding operation, the confidentiality level of the privacy information, and an authorization record for authorizing the use of the privacy information for the relevant service.

8. An information processing device, characterized in that, Including: A setting module, configured to receive a setting instruction, and in response to the setting instruction, determine an application related to a user's privacy information and related services of the application, and set an association relationship between the related services of the application and the privacy information; A generation module, configured to generate a service processing plugin and install the service processing plugin into the application, where the service processing plugin is used to provide an operation interface for a user to input a processing instruction for the privacy information in the application and respond to the processing instruction; A processing module, configured to receive the processing instruction according to the service processing plugin, and in response to the processing instruction, process the privacy information according to an operation corresponding to the processing instruction; The processing instruction includes at least one of the following instructions: authorization, re-authorization, refusal of authorization, downloading related service data corresponding to the privacy information, and complaint about usage information of the privacy information; When the processing instruction includes authorization, the authorization for the related services of the application is based on the authorization for the current service.

9. An electronic device Characterized in that It includes a processor and a memory, and the memory stores a program or instruction that runs on the processor. When the program or instruction is executed by the processor, the steps of the information processing method described in any one of claims 1 to 7 are implemented.

10. A readable storage medium, on which a program or instruction is stored Characterized in that When the program or instruction is executed by a processor, the steps of the information processing method described in any one of claims 1 to 7 are implemented.

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