Traffic management system for buildings

Abstract

A building traffic management system that can induce users to move inside a building is provided. The traffic management system (1) includes a portable device (20), a congestion information acquisition unit (31), a position information acquisition unit (32), a path information generation unit (33), and an induction information generation unit (34). The portable device (20) is carried by a first user among one or more users of the building (2). The building (2) has multiple floors. The congestion information acquisition unit (31) acquires congestion information of one or more users in the building (2) for each of the multiple floors. The position information acquisition unit (32) acquires the position information of the first user in the building (2). The path information generation unit (33) generates path information for guiding the first user based on the position information of the first user, the destination information of the first user, and the congestion information related to the floor where the first user is located. The induction information generation unit (34) generates induction information for the portable device (20) to induce the first user according to the path information.

Description

Technical Field

[0001] The present disclosure relates to a traffic management system for buildings. Background Art

[0002] Patent Document 1 discloses an example of an induction guidance system. The induction guidance system guides users based on the congestion status of the floors of an elevator.

[0003] Prior Art Documents

[0004] Patent Documents

[0005] Patent Document 1: Japanese Unexamined Patent Application Publication No. 2008-143680 Summary of the Invention

[0006] Problems to be Solved by the Invention

[0007] However, the induction guidance system of Patent Document 1 guides users through the display of an induction guidance display unit provided near the entrance of a building. Therefore, the induction guidance system cannot guide users moving inside the building.

[0008] The present disclosure addresses such a problem. The present disclosure provides a traffic management system for buildings that can guide users moving inside the building.

[0009] Means for Solving the Problems

[0010] The traffic management system for buildings of the present disclosure includes: a congestion information acquisition unit that acquires congestion information of one or more users in a building having a plurality of floors for each of the plurality of floors; a position information acquisition unit that acquires position information of a first user carrying a portable device among the one or more users in the building; a path information generation unit that generates path information for guiding the first user based on the position information of the first user acquired by the position information acquisition unit, the destination information of the first user, and the congestion information acquired by the congestion information acquisition unit for the floor where the first user is located among the plurality of floors; and an induction information generation unit that generates induction information for inducing the first user by the portable device in accordance with the path information generated by the path information generation unit.

[0011] The traffic management system for a building according to the present disclosure includes: a portable device carried by a first user among one or more users of a building having multiple floors; a congestion information acquisition unit that acquires congestion information of one or more users in the building for each of the multiple floors; a position information acquisition unit that acquires the position information of the first user in the building; a path information generation unit that generates path information for guiding the first user based on the position information of the first user acquired by the position information acquisition unit, the destination information of the first user, and the congestion information acquired by the congestion information acquisition unit for the floor where the first user is located among the multiple floors; and an induction information generation unit that generates induction information for inducing the first user by the portable device according to the path information generated by the path information generation unit.

[0012] Effects of the Invention

[0013] According to the traffic management system for a building of the present disclosure, it is possible to guide users moving inside the building. BRIEF DESCRIPTION OF THE DRAWINGS

[0014] Figure 1 It is a structural diagram of the traffic management system according to Embodiment 1.

[0015] Figure 2 It is a diagram showing an example of the functions of the portable device according to Embodiment 1.

[0016] Figure 3 It is a diagram showing an example of the association information stored in the association information storage unit according to Embodiment 1.

[0017] Figure 4 It is a diagram showing an example of the path information generated by the path information generation unit according to Embodiment 1.

[0018] Figure 5 It is a diagram showing an example of the induction information generated by the induction information generation unit according to Embodiment 1.

[0019] Figure 6 It is a diagram showing an example of an image captured by the vision camera according to Embodiment 1.

[0020] Figure 7 It is a diagram showing an example of the induction information generated by the induction information generation unit according to Embodiment 1.

[0021] Figure 8 It is a diagram showing an example of the induction information generated by the induction information generation unit according to Embodiment 1.

[0022] Figure 9 It is a diagram showing an example of the induction information generated by the induction information generation unit according to Embodiment 1.

[0023] Figure 10 It is a flowchart showing an example of the operation of the traffic management system of Embodiment 1.

[0024] Figure 11 It is a flowchart showing an example of the operation of the traffic management system of Embodiment 1.

[0025] Figure 12 It is a hardware structure diagram of the main part of the traffic management system of Embodiment 1.

[0026] Figure 13 It is a structure diagram of the traffic management system of Embodiment 2.

[0027] Figure 14 It is a diagram showing an example of the virtual design generated by the virtual design generation unit of Embodiment 2.

[0028] Figure 15 It is a structure diagram of the traffic management system of Embodiment 3.

[0029] Figure 16 It is a diagram showing an example of the viewpoint information stored in the information storage unit of Embodiment 3.

[0030] Figure 17 It is a structure diagram of the traffic management system of Embodiment 4.

[0031] Figure 18 It is a top view of the landing of Embodiment 4.

[0032] Figure 19 It is a diagram showing an example of the guidance information generated by the guidance information generation unit of Embodiment 4.

[0033] Figure 20 It is a structure diagram of the traffic management system of Embodiment 5.

[0034] Figure 21 It is a diagram showing the users boarding the car of Embodiment 5.

[0035] Figure 22 It is a diagram showing an example of the guidance information generated by the guidance information generation unit of Embodiment 5. Detailed Embodiments

[0036] The embodiments for implementing the present disclosure will be described with reference to the accompanying drawings. In each figure, the same or corresponding parts are denoted by the same reference numerals, and repeated descriptions are appropriately simplified or omitted.

[0037] Embodiment 1.

[0038] Figure 1 It is a structure diagram of the traffic management system 1 of Embodiment 1.

[0039] The traffic management system 1 is applied to, for example, a building 2 having a plurality of floors. In this example, the building 2 is an office building.

[0040] A plurality of inter-floor moving means are provided in the building 2. The inter-floor moving means are devices or equipment used by users of the building 2 when moving between the plurality of floors. The inter-floor moving means include, for example, stairs 3, escalators 4, or elevators 5. The stairs 3 are provided between two adjacent floors. The escalator 4 is a device for transporting users riding on circularly moving steps between two floors.

[0041] In the building 2, a shaft 6 of an elevator 5 is provided. The shaft 6 is a space that is long in the vertical direction and spreads over a plurality of floors. In each floor of the building 2, a landing 7 of an elevator 5 is provided. In the landing 7, a landing device is provided. The landing device is a device of the elevator 5 provided in the landing 7. The landing device includes a landing operation panel 8, a landing display panel 9, a landing door 10, and a door frame 11. The landing operation panel 8 is a device for accepting the registration operation of the landing call of the user in the landing 7. The landing display panel 9 is a device for displaying the status of the elevator 5, etc. The landing door 10 is provided at the opening leading from the landing 7 to the shaft 6. The landing door 10 is a door that divides the landing 7 from the shaft 6. The door frame 11 is a frame that surrounds the opening leading from the landing 7 to the shaft 6 from the top and the left and right sides. In the landing 7, for example, a coded image 12 is indicated on the wall surface of the landing 7. The coded image 12 is, for example, an image in which information identifying the landing 7 and the floor of the elevator 5 is coded. The coded image 12 is, for example, a two-dimensional code symbol based on the ISO / IEC 18004 standard.

[0042] The elevator 5 is provided with a car 13. The car 13 is a device for transporting users between multiple floors by running in a vertical direction in the hoistway 6. The car 13 runs in the hoistway 6 by a driving force generated by a traction machine (not shown), for example. The car 13 is provided with a car door 14. The car door 14 is a device that opens and closes in conjunction with the landing door 10 of the landing 7 so that users can get on and off when the car 13 stops at any floor. The car 13 is provided with a car device. The car device is a device installed inside the car 13. The car device includes a car operating panel 15 and a car display panel 16. The car operating panel 15 is a device that accepts registration operations for car calls from users inside the car 13, etc. The car display panel 16 is a device that displays the status of the elevator 5, etc. The status of the elevator 5 includes information such as the position of the car 13, for example.

[0043] The traffic management system 1 includes an elevator management panel 17 . The elevator management panel 17 includes an operation management unit 18 and a first communication unit 19 .

[0044] The Operation Management Department 18 is the part that manages the operation of the elevator 5. The management of the operation of the elevator 5 in the Operation Management Department 18 includes, for example, the registration of call requests and the movement of the car 13 in response to the registered call requests, etc.

[0045] The First Communication Department 19 is the part that communicates with external devices of the elevator management panel 17. The First Communication Department 19 is connected to the elevator 5, for example, so as to be able to output control signals from the Operation Management Department 18, etc.

[0046] The building 2 is used by one or more users. At least any one of the users carries a portable device 20. The user carrying the portable device 20 is an example of the First User. The portable device 20 is, for example, a movable device that displays images to the carrying user, etc. In this example, the portable device 20 is an ocular wearable worn at the position of the user's eyes. The portable device 20 includes a Second Communication Department 21, a Display Department 22, a Reading Department 23, a Line-of-Sight Detection Department 24, a Voice Recognition Department 25, a Field-of-View Camera 26, and an Image Recognition Department 27.

[0047] The Second Communication Department 21 is the part that communicates with devices external to the portable device 20. The Second Communication Department 21 is equipped with a wireless communication function. The Second Communication Department 21 is connected to a communication network such as a telephone line network or the Internet, for example. The Second Communication Department 21 may also be equipped with a short-range wireless communication function such as RFID (Radio Frequency IDentifier), for example. The Second Communication Department 21 may also be equipped with a wireless communication function based on standards such as IEEE 802.11 standard or IEEE802.15 standard, for example.

[0048] The Display Department 22 is the part that displays images to the user carrying the portable device. The images may also include text. The images may be either static images or dynamic images.

[0049] The Reading Department 23 is the part that reads the authentication information of the user. The authentication information is the information used in the authentication of the user. The authentication information is, for example, the unique information of the user. The authentication information may also be the biological information of the user, etc. The biological information of the user may also be the retinal information or iris information of the user, etc.

[0050] The Line-of-Sight Detection Department 24 is the part that detects the line of sight of the user carrying the portable device 20. The Line-of-Sight Detection Department 24 detects the line of sight of the user through, for example, a visible light camera or an infrared light source and an infrared camera, etc.

[0051] The Voice Recognition Department 25 is the part that performs voice recognition of the voice of the user carrying the portable device 20. The Voice Recognition Department 25 has, for example, a microphone that picks up the voice of the user.

[0052] The field-of-view camera 26 is a camera that photographs the front of the user wearing the portable device 20 as an eye-worn device. The field-of-view camera 26 faces the front of the user. The field-of-view camera 26 photographs, for example, the field of view of the user.

[0053] The image recognition unit 27 is a part that performs image recognition on the images photographed by the field-of-view camera 26.

[0054] The traffic management system 1 includes a plurality of fixed cameras 28 and a building management panel 29. Each fixed camera 28 is a camera fixedly installed facing an area inside the building 2. Each fixed camera 28 photographs the area it faces inside the building 2. In this example, on each floor, any one or more of the plurality of fixed cameras 28 are provided. Each fixed camera 28 outputs the photographed images to the building management panel 29. The building management panel 29 includes a third communication unit 30, a congestion information acquisition unit 31, a position information acquisition unit 32, a path information generation unit 33, a guidance information generation unit 34, an authentication unit 35, and an associated information storage unit 36.

[0055] The third communication unit 30 is a part that communicates with devices external to the building management panel 29. Devices external to the building management panel 29 include the elevator management panel 17. The third communication unit 30 communicates with the second communication unit 21 of the portable device 20, for example, via a communication network such as a telephone line network or the Internet.

[0056] The congestion information acquisition unit 31 is a part that acquires congestion information in the building 2 for each floor. The congestion information is information indicating the congestion status caused by one or more users in the building 2. The congestion information includes, for example, information such as the congestion degree distribution in the building 2. In addition, the congestion information may also include information such as the utilization rate of the inter-floor movement units in the building 2. The congestion degree is, for example, a congestion index such as the density of users in the area of the building 2. In addition, when there is only one user in the building 2, the congestion information may also be information indicating that there are no other users. In addition, the congestion information may also include information such as the position or moving speed of each user. In addition, the congestion information may also include information on the predicted value of the future congestion status. Here, regarding the predicted value of the future congestion status, it is predicted by the congestion information acquisition unit 31 or the like, for example, based on information such as the position and moving speed of each user.

[0057] The congestion information acquisition unit 31 acquires congestion information, for example, by image recognition of images captured by each fixed camera 28. The congestion information acquisition unit 31 detects users passing through the areas captured by each fixed camera 28, for example, by moving object detection or the like. The congestion information acquisition unit 31 acquires congestion information based on the density of the detected users and the like. The congestion information acquisition unit 31 acquires the utilization rate of the escalator 4, for example, based on the load information of the escalator 4 and the like. The congestion information acquisition unit 31 may also acquire the utilization rate of the escalator 4 based on the image of the fixed camera 28 capturing the escalator 4. The congestion information acquisition unit 31 acquires the utilization rate of the elevator 5, for example, based on the information on the operating status of the elevator 5 obtained from the operation management unit 18 and the like. The congestion information acquisition unit 31 may also acquire the utilization rate of the elevator 5 based on the image of the fixed camera 28 capturing the landing 7 of the elevator 5.

[0058] The position information acquisition unit 32 is a part that acquires the position information of the user carrying the portable device 20 in the building 2. The position information of the user includes the information on the floor where the user is currently located. The position information of the user includes the information on the position on the ground in the floor where the user is currently located. The position information of the user may also include the information on the orientation of the user.

[0059] For example, the portable device 20 carried by the user detects the position information of the user. The portable device 20 detects the position information of the user, for example, based on a satellite navigation system, an autonomous navigation system, or an indoor positioning system applied to the building 2, or a combination of these systems. The portable device 20 detects the orientation of the user, for example, by image recognition of the internal image of the building 2 captured by the vision camera 26. When the portable device 20 has sensors such as a gyro sensor, the portable device 20 may also detect the orientation of the user based on the detection signal of the sensor. The position information of the user detected by the portable device 20 is sent by the second communication unit 21 to the third communication unit 30 of the position information acquisition unit 32. The position information acquisition unit 32 acquires the position information sent from the portable device 20.

[0060] Alternatively, regarding the position information of the user, the position information may also be acquired by image recognition of images captured by each fixed camera 28. The position information acquisition unit 32 tracks users carrying the portable device 20 and passing through the areas captured by each fixed camera 28, for example, by moving object detection and tracking. At this time, the position information acquisition unit 32 may also identify the user, for example, by face recognition or gait recognition of the walking pattern. The position information acquisition unit 32 acquires the position information of the user by tracking the user in the images captured by each fixed camera 28.

[0061] The path information generation unit 33 generates path information for guiding the user. The path information includes information on the path from the position where the user is currently located to the destination of the user. When the user moves from the currently located floor to a destination on another floor, the path information includes information on the use of any inter-floor movement unit. The path information generation unit 33 generates path information based on the user's position information, the user's destination information, the congestion information on the floor where the user is currently located, and the congestion information on the floor including the user's destination. The user's destination information is information indicating the user's destination. The destination information includes, for example, information on the user's destination.

[0062] The guidance information generation unit 34 generates guidance information for guiding the user by the portable device 20 according to the path information generated by the path information generation unit 33. The guidance information is information such as an image, text, or sound that can be recognized by the user. In this example, the guidance information generation unit 34 generates an image to be displayed to the user by the display unit 22 of the portable device 20 as the guidance information. The guidance information generated by the guidance information generation unit 34 is sent to the second communication unit 21 of the portable device 20 through the third communication unit 30.

[0063] The authentication unit 35 authenticates the user carrying the portable device 20 based on the authentication information. The authentication unit 35 performs authentication, for example, by comparing with pre-registered authenticable authentication information. The authentication information is sent to the third communication unit 30 through the second communication unit 21 of the portable device 20.

[0064] The associated information storage unit 36 stores associated information related to the user carrying the portable device 20. The associated information storage unit 36 stores the associated information in association with the user's authentication information. Thus, the associated information storage unit 36 stores the associated information associated with the authentication information in a readable manner based on the user's authentication information.

[0065] Figure 2 It is a diagram showing an example of the functions of the portable device 20 according to Embodiment 1.

[0066] In Figure 2 a schematic diagram of the portable device 20 as viewed from the side of the user's head is shown.

[0067] The portable device 20 is, for example, an eyewear such as smart glasses or an HMD (Head Mounted Display). For example, when the portable device 20 is an eyewear having a display in front of the eyes of the wearing user, the display for displaying an image is an example of the display unit 22.

[0068] Alternatively, the portable device 20 may also be, for example, a retinal projection type laser eye wear that projects an image by laser scanning the retina of the wearer to display an image to the user. In this case, the optical system including the light source that emits the laser for scanning the user's retina is an example of the display unit 22.

[0069] The reading unit 23 is disposed, for example, at a position in front of the eyes of the wearer. At this time, the reading unit 23 reads biological information from in front of the user's eyes. Alternatively, the reading unit 23 may also read the user's biological information through a mirror (not shown) disposed in front of the user's eyes. In this example, the reading unit 23 reads the user's retinal information.

[0070] The line-of-sight detection unit 24 is disposed, for example, in front of the eyes of the wearer. At this time, the line-of-sight detection unit 24 detects the user's line of sight based on the orientation of the user's eyeball detected from in front of the user's eyes. Alternatively, the line-of-sight detection unit 24 may also detect the user's line of sight through a mirror (not shown) disposed in front of the user's eyes.

[0071] The field-of-view camera 26 is disposed facing the front of the wearer. The field-of-view camera 26 is disposed, for example, between the user's two eyes. Alternatively, the field-of-view camera 26 may also be disposed outside the user's two eyes.

[0072] Next, an example of the associated information associated with the user's authentication information will be described using Figure 3 , an example of the associated information associated with the user's authentication information will be described.

[0073] Figure 3 FIG. is a diagram showing an example of the associated information stored in the associated information storage unit 36 of Embodiment 1.

[0074] In this example, the associated information storage unit 36 stores associated information as authentication information in association with the user's biological information. The associated information includes information about the user's attributes. Information about the user's attributes is, for example, information about the user's gender and age or age group. The associated information includes the language used by the user. The language used by the user is, for example, a language that the user can understand. The associated information includes information about the floors that the user can use among multiple floors. The associated information includes information about the user's physical functions. Information about the physical functions includes, for example, information about the user's motor functions or the user's sensory functions. Information about the physical functions includes information about whether the user has a disability or the like. Information about the physical functions includes information about whether the user uses assistive devices or the like. Information about the physical functions may also include information about temporary changes in the user's physical functions due to injuries or the like.

[0075] The associated information storage unit 36 may also store information related to the user's thoughts and actions, etc. as associated information. The associated information may also include information such as the user's hobbies or preferences. The associated information may also include the user's health information. The health information includes, for example, information on the user's physical constitution or the history of the user's activity level, etc. The associated information may also include the user's affiliation information. The affiliation information includes, for example, information on the organization to which the user belongs, or information on the project in which the user participates, etc. The associated information may also include information on the user's schedule. The associated information may also include information on the user's workplace. The associated information may also include information such as the company newsletter of the organization to which the user belongs.

[0076] The associated information storage unit 36 may also obtain information related to the user in cooperation with a system external to the traffic management system 1.

[0077] The associated information storage unit 36 stores, for example, information including gender "male", age "20 years old", language "English", available floors "1st, 2nd, 5th, and 7th floors", and physical function "able-bodied person", etc. as associated information associated with the first biological information.

[0078] The associated information storage unit 36 stores, for example, information including gender "female", age "30 years old", language "Japanese", available floors "2nd, 3rd, and 4th floors", and physical function "using a wheelchair", etc. as associated information associated with the second biological information.

[0079] The associated information storage unit 36 stores, for example, information including gender "female", age "40 years old", language "Chinese", available floors "5th and 9th floors", and physical function "low vision", etc. as associated information associated with the third biological information.

[0080] Next, use Figures 4 to 9 to illustrate an example of the functions of the traffic management system 1.

[0081] Figure 4 is a diagram showing an example of the path information generated by the path information generation unit 33 of Embodiment 1.

[0082] Figure 5 , and Figures 7 to 9 is a diagram showing an example of the guidance information generated by the guidance information generation unit 34 of Embodiment 1.

[0083] Figure 6 is a diagram showing an example of an image captured by the vision camera 26 of Embodiment 1.

[0084] On Figure 4 the upper side, an example of a plan view of the floor where the user is currently located is shown. OnFigure 4 Below, an example of a top view showing the floor containing the user's destination is shown.

[0085] In this example, the user moves inside Building 2 to a destination inside the area that manages the access area. This area is, for example, a room that is locked and managed by an electronic lock 37.

[0086] Based on information such as images captured by each fixed camera 28, the congestion information acquisition unit 31 of the building management panel 29 acquires congestion information for each floor.

[0087] The user carrying the portable device 20 wears the portable device 20 as an eye-wearable. The reading unit 23 reads the biometric information of the user wearing the portable device 20. The second communication unit 21 sends the biometric information of the user to the building management panel 29.

[0088] When the authentication unit 35 of the building management panel 29 receives the biometric information from the portable device 20 via the third communication unit 30, it authenticates the user carrying the portable device 20. When the authentication unit 35 determines based on the biometric information that the user can be authenticated, the position information acquisition unit 32 acquires the position information of the user. In addition, the path information generation unit 33 and the guidance information generation unit 34 read the user's associated information stored in the associated information storage unit 36 based on the biometric information. The reading of the already read associated information may be omitted.

[0089] The path information generation unit 33 acquires the destination information of the user. The destination information is, for example, input by the user via the portable device 20. For example, the destination information is input via the voice recognition unit 25 of the portable device 20. Alternatively, for example, the destination information may be input via the gaze detection unit 24 of the portable device 20. Regarding the input of the destination information via the gaze detection unit 24, for example, it is performed by continuously directing the gaze towards an area where candidates for the destination information are displayed on the display unit 22 for a longer time than a preset time. Alternatively, the destination information may be acquired based on the user's associated information. The destination as the destination information is, for example, the user's workplace. Alternatively, the destination as the destination information may also be, for example, the location of a meeting room registered in the user's schedule. Here, the acquisition of the already acquired destination information may be omitted. In addition, the already acquired destination information may be updated by a new input of the destination information or the like.

[0090] The path information generation unit 33 generates path information based on the user's location information, the user's destination information, the congestion information on the floor where the user is currently located, the congestion information on the floor including the user's destination, and the user's associated information. The path information generation unit 33 sets the user's destination based on the destination information. When the destination information includes the destination itself, the path information generation unit 33 sets this destination as the user's destination. When the user's destination exists on the floor where the user is currently located, the path information generation unit 33 generates path information based on the user's location information, the user's destination information, the congestion information on the floor where the user is currently located, and the user's associated information.

[0091] The path information generation unit 33 generates path information, for example, in a way that avoids currently congested places or places predicted to be congested. When the floor where the user is currently located is different from the floor including the destination, the path information generation unit 33 selects any inter-floor movement unit and generates path information using this inter-floor movement unit. At this time, the path information generation unit 33 can also make the selection in a way that avoids congested inter-floor movement units. For example, when the elevator 5 is congested, the path information generation unit 33 can also generate path information using the escalator 4 or the stairs 3.

[0092] In addition, when the associated information includes physical functions such as "using a wheelchair", the path information generation unit 33 generates path information passing through places with fewer steps, for example. At this time, the path information generation unit 33 can also generate path information using the elevator 5.

[0093] In this example, the path information generation unit 33 generates path information using the elevator 5.

[0094] In Figure 5 an example of the guidance information displayed on the portable device 20 is shown.

[0095] The guidance information generation unit 34 generates guidance information based on the path information generated by the path information generation unit 33. The guidance information generation unit 34 generates, for example, an image that guides the user along the path of the path information. In this example, the guidance information generation unit 34 uses the user's location information to generate an image of an arrow along the path of the path information. The third communication unit 30 sends the generated guidance information to the portable device 20.

[0096] The display unit 22 of the portable device 20 displays the guidance information received by the second communication unit 21. For example, when the display unit 22 is a transmissive display or the like, the display unit 22 displays the guidance information as an image (AR: Augmented Reality) that overlaps with the user's real-world visual field image. For example, when the display unit 22 is a non-transmissive display or the like, the display unit 22 displays the guidance information as an AR image that overlaps with the image captured by the visual field camera 26. Alternatively, the display unit 22 may display the guidance information as a VR image (VR: Virtual Reality) of the user's virtual visual field. At this time, the situation around the user recognized by the visual field camera 26 and the image recognition unit 27 may also be reflected in the VR image.

[0097] The user wearing the portable device 20 moves in the building 2 according to the display of the display unit 22. After that, the user arrives at the landing 7 of the elevator 5.

[0098] In Figure 6 shows an example of an image of the landing 7 of the elevator 5 captured by the visual field camera 26.

[0099] The image recognition unit 27 of the portable device 20 performs image recognition on the image captured by the visual field camera 26. The image recognition unit 27 identifies any landing equipment through image recognition. Here, the image recognition unit 27 identifies, for example, the landing operation panel 8, the landing display panel 9, the landing door 10, or the door frame 11 as landing equipment. At this time, the second communication unit 21 sends an identification signal indicating the identified landing equipment to the elevator management panel 17. Alternatively, the second communication unit 21 may also send an identification signal indicating the identified coded image 12 to the elevator management panel 17 when the image recognition unit 27 recognizes the coded image 12 of the landing. In this example, the identification signal is sent to the elevator management panel 17 via the building management panel 29.

[0100] When the operation management unit 18 of the elevator management panel 17 receives the identification signal through the first communication unit 19, it detects that the user has arrived at the landing 7 of the elevator 5. The operation management unit 18 registers the elevator call from the user's departure floor to the destination floor. The user's departure floor is the floor including the landing 7 where the user arrives. The user's destination floor is, for example, the floor including the user's destination, or a transfer floor or the like passed through in the path until the user's destination. The departure floor and the destination floor are, for example, sent to the elevator management panel 17 from the building management panel 29 together with the identification signal. The operation management unit 18 makes the car 13 travel in response to the registered elevator call.

[0101] Here, the target floor of the user can also be selected by the user. When the user arrives at the landing 7, the display unit 22 of the portable device 20 displays the floors available to the user registered in the associated information of the user as candidates for the target floor. The image displayed here is generated, for example, by the guidance information generation unit 34 or the like. The user selects the target floor from the candidates displayed through the voice recognition unit 25, the line-of-sight detection unit 24, or the like.

[0102] When the user is waiting for the car 13 to arrive at the departure floor, the display unit 22 of the portable device 20 can also display the associated information of the user and the like. The display unit 22 displays, for example, information about the user's schedule or information about the company's in-house newspaper of the user. Alternatively, the display unit 22 can also display content information. The content information is, for example, news, weather forecast, advertisement, or management information of the building 2. The image of the information displayed here is generated, for example, by the guidance information generation unit 34 or the like.

[0103] When the car 13 arrives at the departure floor of the user, the display unit 22 of the portable device 20 displays an image prompting boarding the car 13. The image displayed here is generated, for example, by the guidance information generation unit 34 as guidance information.

[0104] When the user is on board the car 13, the display unit 22 of the portable device 20 can also perform the same display as when waiting at the landing 7.

[0105] In Figure 7 an example of the guidance information displayed on the portable device 20 is shown.

[0106] When the car 13 is closer to the user's target floor than a preset proximity, the guidance information generation unit 34 generates an image indicating arrival at the target floor as guidance information. The guidance information generation unit 34 generates the image, for example, when the distance from the car 13 to the user's target floor is shorter than a preset distance. In this example, the guidance information generation unit 34 generates an image including an icon image indicating the action of opening the car door 14, a message notifying arrival at the target floor, and a message indicating the floor of the target floor. Here, the message is generated based on the language registered as the associated information of the user. The third communication unit 30 sends the generated guidance information to the portable device 20.

[0107] In Figure 8 an example of the guidance information displayed on the portable device 20 is shown in the case where a language different from that shown in Figure 7 is registered as the associated information.

[0108] In this example, the guidance information generation unit 34 generates guidance information including a common icon image regardless of the language of the associated information. Alternatively, when the associated information includes information indicating the user's cultural circle or the like, the guidance information generation unit 34 may generate guidance information including an icon image corresponding to the user's cultural circle.

[0109] After that, the user moves to the destination according to the display shown on the portable device 20. When the user passes through the door locked by the electronic lock 37, the authentication unit 35 of the building management panel 29 notifies the electronic lock 37 that the user can be authenticated based on the biometric information. The electronic lock 37 that has received the notification from the authentication unit 35 releases the lock of the door. As a result, the user can smoothly pass through the inside of the building 2 to the destination.

[0110] In Figure 9 an example of the guidance information displayed by the portable device 20 when an emergency occurs is shown.

[0111] The traffic management system 1 guides the evacuation of users when an emergency occurs. Here, the emergency is an event that requires evacuation in the building 2, such as an earthquake or a fire.

[0112] When an emergency occurs, the route information generation unit 33 generates route information including an evacuation route and an evacuation timing. The route information generation unit 33 sets the user's destination as the evacuation place. The evacuation place is, for example, a place preset in the building 2 according to the emergency. In the case of having a plurality of evacuation places, the route information generation unit 33 may, for example, select the evacuation place based on the user's location information, the congestion information of each floor, the location information of the place where the emergency has occurred, and the user's associated information. The route information generation unit 33 generates route information including an evacuation route by setting the evacuation place as the user's destination. At this time, the evacuation route is generated based on the user's associated information. For example, when the associated information includes a physical function "using a wheelchair", the route information generation unit 33 generates an evacuation route passing through a place with fewer steps.

[0113] In addition, the route information generation unit 33 sets an evacuation timing for each user, for example, when it is difficult to move due to congestion. The evacuation timing is set based on, for example, the user's location, the congestion information of each floor, etc. The evacuation timing may also be set based on the user's associated information. For example, when the user's associated information includes a physical function "visual impairment" and the route information generation unit 33 obtains information that a caregiver is going to the user's side, the evacuation timing of the user may also be set after the caregiver arrives.

[0114] The guidance information generation unit 34 generates guidance information based on the path information generated by the path information generation unit 33. For example, before the evacuation timing of the user, the guidance information generation unit 34 generates an image including a message requesting to wait until the evacuation timing as the guidance information. After the evacuation timing of the user, the guidance information generation unit 34 uses the position information of the user to generate an image of an arrow along the evacuation path. The third communication unit 30 transmits the generated guidance information to the portable device 20.

[0115] The display unit 22 of the portable device 20 displays the guidance information received by the second communication unit 21. When the user is waiting for the evacuation timing, the display unit 22 of the portable device 20 may also display information on the emergency event that has occurred, information on the response status for coping with the emergency event, and the like. The image of the information displayed here is generated by, for example, the guidance information generation unit 34 or the like.

[0116] Next, Figure 10 and Figure 11 are used to illustrate an example of the operation of the traffic management system 1.

[0117] Figure 10 and Figure 11 are flowcharts showing an example of the operation of the traffic management system 1 according to Embodiment 1.

[0118] In Figure 10 an example of the operation of the traffic management system 1 in normal times is shown.

[0119] In step S1, the congestion information acquisition unit 31 of the building management panel 29 acquires congestion information for each floor. After that, the operation of the traffic management system 1 proceeds to step S2.

[0120] In step S2, the authentication unit 35 of the building management panel 29 determines whether authentication information that can be authenticated has been transmitted from the portable device 20. When the third communication unit 30 has not received the authentication information from the portable device 20, the authentication unit 35 sets the determination result to no. When the authentication information received by the third communication unit 30 from the portable device 20 is not authenticable, the authentication unit 35 sets the determination result to no. When the authentication information received by the third communication unit 30 from the portable device 20 is authenticable, the authentication unit 35 sets the determination result to yes. When the determination result is yes, the operation of the traffic management system 1 proceeds to step S3. When the determination result is no, the operation of the traffic management system 1 ends.

[0121] In step S3, the path information generation unit 33 and the guidance information generation unit 34 of the building management panel 29 read the associated information from the associated information storage unit 36 based on the authentication information. The path information generation unit 33 obtains the destination information of the user. After that, the operation of the traffic management system 1 proceeds to step S4. Additionally, if the associated information has already been read, the operation of step S3 can be omitted.

[0122] In step S4, the position information acquisition unit 32 of the building management panel 29 acquires the position information of the user. After that, the operation of the traffic management system 1 proceeds to step S5.

[0123] In step S5, the building management panel 29 determines whether the user has reached the destination based on the position information of the user and the like. If the determination result is no, the operation of the traffic management system 1 proceeds to step S6. If the determination result is yes, the operation of the traffic management system 1 ends.

[0124] In step S6, the operation management unit 18 of the elevator management panel 17 determines whether the user using the elevator 5 has reached the landing 7 based on the identification signal transmitted from the portable device 20 and the like. If the determination result is yes, the operation of the traffic management system 1 proceeds to step S7. If the determination result is no, the operation of the traffic management system 1 proceeds to step S8.

[0125] In step S7, the traffic management system 1 performs the process of moving using the elevator 5. After that, the operation of the traffic management system 1 proceeds to step S8.

[0126] In step S8, the path information generation unit 33 of the building management panel 29 generates the path information for guiding the user based on the position information, destination information, associated information, and congestion information of the user. After that, the operation of the traffic management system 1 proceeds to step S9.

[0127] In step S9, the guidance information generation unit 34 of the building management panel 29 generates guidance information based on the associated information and path information of the user. The third communication unit 30 transmits the generated guidance information to the portable device 20 so that the display unit 22 can display the guidance information. After that, the operation of the traffic management system 1 proceeds to step S1.

[0128] In Figure 11 it shows an example of the operation of the traffic management system 1 related to the process of moving using the elevator 5.

[0129] In step S71, the operation management unit 18 of the elevator management panel 17 registers the elevator call of the user. After that, the operation of the traffic management system 1 proceeds to step S72.

[0130] In step S72, the operation management unit 18 of the elevator management panel 17 determines whether the car 13 has reached the destination floor of the user. If the determination result is no, the operation of the traffic management system 1 proceeds to step S73. If the determination result is yes, the operation of the traffic management system 1 proceeds to step S74.

[0131] In step S73, the guidance information generation unit 34 of the building management panel 29 generates an image to be displayed to the user waiting at the landing 7. The third communication unit 30 sends the generated image to the portable device 20 so that the display unit 22 can display the image. After that, the operation of the traffic management system 1 proceeds to step S72.

[0132] In step S74, the guidance information generation unit 34 of the building management panel 29 generates guidance information to prompt the user waiting at the landing 7 to board the car 13. The third communication unit 30 sends the generated guidance information to the portable device 20 so that the display unit 22 can display the guidance information. After that, the operation of the traffic management system 1 proceeds to step S75.

[0133] In step S75, the operation management unit 18 of the elevator management panel 17 determines whether the car 13 is closer to the user's target floor than a preset proximity. If the determination result is no, the operation of the traffic management system 1 proceeds to step S76. If the determination result is yes, the operation of the traffic management system 1 proceeds to step S77.

[0134] In step S76, the guidance information generation unit 34 of the building management panel 29 generates an image to be displayed to the user boarding the car 13. The third communication unit 30 sends the generated image to the portable device 20 so that the display unit 22 can display the image. After that, the operation of the traffic management system 1 proceeds to step S75.

[0135] In step S77, the guidance information generation unit 34 of the building management panel 29 generates guidance information to notify the user boarding the car 13 that the target floor is to be reached. The third communication unit 30 sends the generated guidance information to the portable device 20 so that the display unit 22 can display the guidance information. After that, the operation of the traffic management system 1 related to the process of moving using the elevator 5 ends.

[0136] In addition, the building 2 to which the traffic management system 1 is applied is not limited to an office building. The building 2 can also be, for example, an apartment building, a commercial facility, an accommodation facility, or a public facility. In the traffic management system 1, within the scope not departing from the gist of the present disclosure, structural combinations, replacements, or omissions can also be made according to the type or scale of the applied building 2, or the characteristics of the users, etc.

[0137] In addition, the portable device 20 can also be a general information terminal such as a smartphone. At this time, the reading unit 23 can also read information such as the user's password as authentication information. In addition, the reading unit 23 can also read the user's facial image information, voice information, fingerprint information, etc. as biological information. When the portable device 20 has a part that is worn on the user's ear, the reading unit 23 can also read otoacoustic emission information, etc. as the user's biological information. The image recognition unit 27 can also perform image recognition on the images captured by the camera provided in the portable device 20. The portable device 20 can also be provided with a reproduction unit that reproduces the induced information generated as sound.

[0138] In addition, the traffic management system 1 can also be provided with sensors, etc. for detecting the traffic volume of users instead of a part or all of the plurality of fixed cameras 28, or together with a part or all of the plurality of fixed cameras 28. The congestion information acquisition unit 31 can also acquire congestion information through an infrared sensor or an infrared camera provided in the building 2. When most of the users in the building 2 carry portable devices 20, etc., the congestion information acquisition unit 31 can also acquire congestion information based on the signal strength, etc. of the wireless signals sent from the second communication unit 21 of the portable devices 20 carried by each user. The signal strength is acquired, for example, by a plurality of receivers provided in the building 2. Alternatively, the congestion information acquisition unit 31 can also acquire congestion information based on the position information of each user.

[0139] In addition, when there are a plurality of users in the building 2, the path information generation unit 33 may have already generated path information for other users. This path information is an example of other people's path information. At this time, the path information generation unit 33 can also generate the user's path information based on the other people's path information of other users. For example, when the other people's path information about a wheelchair user is the other people's path information using the elevator 5, the path information generation unit 33 can also generate the path information of the user who is a healthy person as the path information using the escalator 4 or the stairs 3. The path information generation unit 33 can also generate path information in such a way that traffic can be sorted for each user to avoid congestion in the entire building 2.

[0140] In addition, for the detection that the user has reached the landing 7 of the elevator 5, it can also be performed by the position information acquisition unit 32 of the building management panel 29, etc. based on the position information of the user. Alternatively, it can also be detected that the user has reached the landing 7 by receiving the wireless signal sent from the second communication unit 21 of the portable device 20 by a receiver provided at the landing 7.

[0141] In addition, the building management panel and the elevator management panel 17 may also be the same hardware. The guidance information generation unit 34 may also be provided in the portable device 20. In this case, the third communication unit 30 of the building management panel 29 transmits part or all of the path information generated by the path information generation unit 33 to the portable device 20. The correlation information of the user may also be stored in the storage unit of the portable device 20 carried by the user.

[0142] As described above, the traffic management system 1 of Embodiment 1 includes a portable device 20, a congestion information acquisition unit 31, a position information acquisition unit 32, a path information generation unit 33, and a guidance information generation unit 34. The portable device 20 is carried by a first user among one or more users of the building 2. The building 2 has multiple floors. The congestion information acquisition unit 31 acquires the congestion information of one or more users in the building 2 for each of the multiple floors. The position information acquisition unit 32 acquires the position information of the first user in the building 2. The path information generation unit 33 generates path information for guiding the first user based on the position information of the first user, the destination information of the first user, and the congestion information regarding the floor where the first user is located. The guidance information generation unit 34 generates guidance information for guiding the first user by the portable device 20 according to the path information.

[0143] The guidance information for guiding the user is displayed on the portable device 20 carried by the user. Therefore, the user can confirm the guidance information in a free space inside the building 2. Thereby, the traffic management system 1 can smoothly guide the user moving inside the building 2. In addition, inside the building 2, the situation such as congestion may vary for each floor. Since the path information generation unit 33 generates the path information of the user based on the congestion information acquired for each floor, the guidance of the user inside the building 2 becomes more reliable.

[0144] In addition, the guidance information generation unit 34 generates an image for guiding the first user by being displayed on the portable device 20 as the guidance information.

[0145] In addition, the portable device 20 is an ocular wearable worn at the position of the eyes of the first user.

[0146] Since the guidance information is displayed as an image, the user can intuitively understand the guidance information. When the portable device 20 is an eye-wearable device, the user can confirm the guidance information without using their hands. Thus, the user can confirm the guidance information while moving. As a result, the guidance of the users inside the building 2 becomes smoother. In addition, when the eye-wearable device is a retinal projection type laser eye-wearable device or the like, the traffic management system 1 can also display the guidance information as visual information to users with low vision or the like. At this time, the range of users targeted by the traffic management system 1 is wider.

[0147] In addition, the portable device 20 has a voice recognition unit 25. The voice recognition unit 25 recognizes the voice of the first user. The portable device 20 accepts the input of the purpose information of the first user through the voice recognized by the voice recognition unit 25.

[0148] In addition, the portable device 20 has a gaze detection unit 24. The gaze detection unit 24 detects the gaze of the first user. The portable device 20 accepts the input of the purpose information of the first user through the gaze detected by the gaze detection unit 24.

[0149] The user can input the purpose information without using their hands. Therefore, the convenience of the user is improved.

[0150] In addition, the traffic management system 1 includes a reading unit 23 and an associated information storage unit 36. The reading unit 23 reads the authentication information of the first user. The reading unit 23 is provided, for example, in the portable device 20 which is an eye-wearable device. At this time, the reading unit 23 reads the biological information of the first user as authentication information when the portable device 20 is worn by the first user. The associated information storage unit 36 stores the associated information related to the first user in a readable manner based on the authentication information read by the reading unit 23.

[0151] In addition, the guidance information generation unit 34 generates guidance information based on the associated information of the first user.

[0152] In addition, the associated information storage unit 36 stores the information of the language used by the first user as associated information.

[0153] In addition, the associated information storage unit 36 stores the information of the floors that the first user can use among multiple floors as associated information.

[0154] In addition, the associated information storage unit 36 stores the information of the physical functions of the first user as associated information.

[0155] Accordingly, information such as guidance information is presented in a form corresponding to each user's situation, such as the language that the user can understand or whether the user has any disabilities. Since it is easy for the user to grasp the content of the presented guidance information, the guidance of the users inside the building 2 becomes smoother. In addition, when the portable device 20 is a wearable device such as an eye-wearable device, the reading unit 23 can continuously read biometric information as authentication information. At this time, illegal replacement by the user is prevented. When the authentication information is used in cooperation with the access management of the building 2, etc., the security of the building 2 is improved.

[0156] In addition, the path information generation unit 33 generates path information based on the association information of the first user.

[0157] Accordingly, guidance information is generated in a manner corresponding to the path information according to each user's situation, such as whether the user has any disabilities. Since the guidance information to the movement path that the user can actually move to is presented, the guidance of the user becomes smoother.

[0158] In addition, when an emergency occurs, the path information generation unit 33 generates path information including the evacuation path of the first user based on the association information of the first user.

[0159] In addition, when an emergency occurs, the path information generation unit 33 generates path information including the evacuation timing of the first user based on the association information of the first user.

[0160] Accordingly, the guidance information to the evacuation path that the user can actually move to is presented, so the guidance of the user becomes smoother. In addition, since the evacuation timing of the user is managed according to each user's situation, the occurrence of chaos caused by congestion, etc. when an emergency occurs is suppressed.

[0161] In addition, a plurality of inter-floor movement units are provided in the building 2. The path information generation unit 33 selects any one of the plurality of inter-floor movement units based on the association information of the first user. The path information generation unit 33 generates path information using the selected inter-floor movement unit.

[0162] According to each user's situation, the actually available inter-floor movement unit is selected. Accordingly, the guidance of the user becomes smoother.

[0163] In addition, the path information generation unit 33 generates path information based on the congestion information related to the floor where the destination of the first user is located.

[0164] Inside the building 2, the conditions such as congestion can vary by floor. Since the path information is generated based on the congestion information before and after the user moves between floors, the guidance of the user becomes smoother.

[0165] In addition, when the path information generation unit 33 generates other-person path information, it generates path information regarding the first user based on the other-person path information. The other-person path information is the path information that guides users other than the first user among multiple users.

[0166] Thereby, path information that has been adjusted among the respective users is generated, so that the guidance of the users becomes smoother.

[0167] In addition, the traffic management system 1 includes an operation management unit 18. When the first user arrives at the landing 7 of the elevator 5, the operation management unit 18 registers the call for the elevator from the departure floor to the destination floor of the first user.

[0168] In addition, the operation management unit 18 detects that the first user has arrived at the landing 7 based on the identification signal transmitted by the portable device 20. The identification signal is transmitted when the portable device 20 recognizes the encoded image 12 marked on the landing 7 through the camera provided in the portable device 20. In addition, it is transmitted when the portable device 20 recognizes the landing equipment of the elevator 5 through the camera provided in the portable device 20.

[0169] In the elevator 5, the call of the user is automatically registered, so that the movement of the guided user becomes smoother. In addition, since the arrival at the landing 7 is detected based on the image of the landing equipment or the encoded image 12 marked on the landing 7, the call is registered by the natural movement of the user. Since it is only necessary to recognize the encoded image 12 based on the image captured by the camera instead of the user's vision, there is room for adjustment in the size, color, etc. of the encoded image 12 within the range where image recognition is possible. Therefore, the influence of the encoded image 12 on the design of the landing 7 is suppressed.

[0170] In addition, the guidance information generation unit 34 generates guidance information including the call information of the first user.

[0171] Since information such as the arrival of the car 13 in response to the user's call is shown as the guidance information, the user can use the elevator 5 more smoothly. Thereby, the movement of the user becomes smoother.

[0172] Next, Figure 12 An example of the hardware structure of the traffic management system 1 will be described.

[0173] Figure 12 It is a hardware structure diagram of the main part of the traffic management system 1 of Embodiment 1.

[0174] Each function of the traffic management system 1 can be implemented by a processing circuit. The processing circuit includes at least one processor 100a and at least one memory 100b. The processing circuit may also include at least one dedicated hardware 200 together with or instead of the processor 100a and the memory 100b.

[0175] When the processing circuit includes the processor 100a and the memory 100b, each function of the traffic management system 1 is implemented by software, firmware, or a combination of software and firmware. At least one of the software and the firmware is described in the form of a program. This program is stored in the memory 100b. The processor 100a implements each function of the traffic management system 1 by reading and executing the program stored in the memory 100b.

[0176] The processor 100a is also referred to as a CPU (Central Processing Unit), a processing device, an arithmetic device, a microprocessor, a microcomputer, or a DSP. The memory 100b is composed of, for example, non-volatile or volatile semiconductor memories such as RAM, ROM, flash memory, EPROM, and EEPROM.

[0177] When the processing circuit includes the dedicated hardware 200, the processing circuit is implemented, for example, by a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

[0178] Each function of the traffic management system 1 can be implemented separately by the processing circuit. Alternatively, each function of the traffic management system 1 can also be implemented uniformly by the processing circuit. Regarding each function of the traffic management system 1, a part can be implemented by the dedicated hardware 200, and the other part can be implemented by software or firmware. In this way, the processing circuit implements each function of the traffic management system 1 through the dedicated hardware 200, software, firmware, or a combination thereof.

[0179] In each of the embodiments described below, aspects different from the examples disclosed in other embodiments are specifically described in detail. Regarding the features not described in the following embodiments, any features of the examples disclosed in other embodiments can also be adopted.

[0180] Embodiment 2.

[0181] Figure 13 It is a structural diagram of the traffic management system 1 of Embodiment 2.

[0182] In this example, the building 2 to which the traffic management system 1 is applied is a collective housing such as a residence.

[0183] The building management panel 29 of the traffic management system 1 has a virtual design generation unit 38. The virtual design generation unit 38 is a part that generates an image of the virtual design of the interior of the building 2. The designed image generated by the virtual design generation unit 38 includes, for example, images of the appearance of the walls, doors and windows, columns, ceiling, and floor of the building 2. The designed image generated by the virtual design generation unit 38 includes an image of the appearance of the landing equipment of the elevator 5. The designed image generated by the virtual design generation unit 38 includes an image of the interior design of the car 13 of the elevator 5. The image of the interior design of the car 13 includes images of the appearance of the interior walls, ceiling, and floor of the car 13, the appearance of the car door 14, and the appearance of the car equipment. The virtual design image generated by the virtual design generation unit 38 is an image in which the display unit 22 of the portable device 20 and the real design image are overlapped and displayed. In this example, the portable device 20 is an eye-wear worn by the user. The virtual design image is, for example, an AR image or a VR image, etc.

[0184] The associated information storage unit 36 may also include information on the design pre-selected and registered by the user. The design registered here includes, for example, the color or pattern of the wall surface, etc. At this time, the virtual design generation unit 38 generates a virtual design based on the user's associated information.

[0185] Next, use Figure 14 An example of the function of the traffic management system 1 will be described.

[0186] Figure 14 It is a diagram showing an example of the virtual design generated by the virtual design generation unit 38 of Embodiment 2.

[0187] In Figure 14 An example of the virtual design of the interior of the car 13 displayed on the portable device 20 is shown.

[0188] The path information generation unit 33 starts generating path information, for example, when the user wearing the portable device 20 as an eye-wear goes out. The determination of the user going out is made, for example, based on the operation of the user on the portable device 20. Or, the determination of the user going out can also be made, for example, based on the user's location information. Or, the determination of the user going out can also be made, for example, based on the image captured by the fixed camera 28 installed in the common area on the user's residential floor. The path information generation unit 33 sets the entrance of the building 2 as the destination of the user, for example.

[0189] When the path information generation unit 33 generates path information using the elevator 5, the operation management unit 18 registers the call for the elevator from the user's residential floor to the entrance floor. The user's residential floor is, for example, the floor where the user's residence is located.

[0190] When a user rides in the car 13, the portable device 20 worn by the user detects other users who ride in the car 13 together with the user through the vision camera 26 and the image recognition unit 27. The portable device 20, for example, sends information such as the relative position of the detected other users or the outline of the detected other users to the virtual design generation unit 38.

[0191] The virtual design generation unit 38 generates, for example, an image of a virtual design around the user based on the position information of the user and the like. For example, when a user rides in the car 13, the virtual design generation unit 38 separately generates images of virtual designs for the inner walls, ceiling, and floor of the car 13, the car door 14, and the car equipment. At this time, the virtual design generation unit 38 may also generate a virtual design based on information such as the relative position or outline of other users sent from the portable device 20 worn by the user. The virtual design generation unit 38 generates, for example, an AR image obtained by overlapping an image of car equipment or the like on the foreground of the actual image of other users. Alternatively, the virtual design generation unit 38 may generate a VR image representing other users. At this time, the virtual design generation unit 38 generates, for example, a VR image obtained by overlapping an image of car equipment or the like on the foreground of the image representing other users. In this example, the virtual design generation unit 38 generates an image in which the image of the car operation panel 15 overlaps the image of other users. The virtual design generation unit 38 may also generate an image in which the car equipment is made semi-transparent and overlaps the image or image of the user. The virtual design generation unit 38 generates, for example, an image obtained by overlapping the image or image of other users on the foreground of the virtual design image of the inner walls, ceiling, and floor of the car 13, the car door 14, etc.

[0192] The third communication unit 30 sends the virtual design image generated by the virtual design generation unit 38 to the second communication unit 21 of the portable device 20. The portable device 20 displays the virtual design image received by the second communication unit 21. The portable device 20 may also display guidance information overlapping the virtual design image. In addition, the portable device 20 may, for example, also display content information overlapping the virtual design image when the user rides in the car 13. The content information may be, for example, news, weather forecast, advertisement, or a notice from the manager of the building 2.

[0193] After that, the user goes out of the building 2. During the period when the user goes out, the portable device 20 may, for example, also obtain information such as the activity amount of the user based on an acceleration sensor or the like.

[0194] After that, the path information generation unit 33 starts generating path information when the user returns home. For example, the user's return home is determined in the same way as the user's going out. The path information generation unit 33 sets, for example, the entrance of the user's residence stored as the user's associated information as the destination.

[0195] The path generation unit selects, for example, the inter-floor movement unit based on the user's activity level or the like. The user's activity level is sent, for example, from the portable device 20 to the building management panel 29. Alternatively, the user's activity level may be, for example, the history of the activity level registered in the associated information. The path generation unit selects, for example, the stairs 3 as the inter-floor movement unit when the user's activity level is low.

[0196] Alternatively, the path generation unit may select the inter-floor movement unit based on the situation such as the amount of the user's luggage. The user's situation is determined, for example, based on the image captured by the fixed camera 28 installed in the common part such as the entrance. For example, when the user has a lot of luggage, the path generation unit selects the freight elevator 5 as the inter-floor movement unit. On the other hand, when the user has little luggage, the path generation unit may select the ordinary elevator 5 as the inter-floor movement unit.

[0197] When the path information generation unit 33 generates path information using the elevator 5, the operation management unit 18 registers a call for the elevator from the entrance floor to the user's living floor.

[0198] As described above, the traffic management system 1 of the second embodiment includes the virtual design generation unit 38. The virtual design generation unit 38 generates an image of the virtual design of the interior of the building 2. The image of the virtual design is displayed to the first user by the portable device 20. The image of the virtual design includes an image of the interior of the car 13 displayed to the first user by the portable device 20 when the first user rides in the car 13.

[0199] Thereby, it is possible to display to the user the design of the building 2 that reflects the preferences of each user. By virtually presenting the space of the favorite design, the user can spend more comfortably inside the building 2. In addition, even in a closed space such as inside the car 13, the user can select a design that is less likely to cause discomfort such as a feeling of stuffiness.

[0200] In addition, the virtual design generation unit 38 generates an image in which the image of the car equipment provided inside the car 13 is superimposed on the foreground of the images of other users who ride in the car 13 with the first user among the plurality of users.

[0201] Thus, even if the car display panel 16 or the car operation panel 15, etc. are blocked by other passengers sharing the ride, the user can still confirm the display, etc. through the images of the virtual design. As a result, the decline in the convenience of the elevator 5 caused by other passengers sharing the ride is suppressed. In addition, the virtual design generation unit 38 can also generate an image in which the images of the landing display panel 9, the landing operation panel 8, etc., which are landing equipment, are superimposed on the foreground of the images of other passengers who are located at the landing 7 together with the first user among multiple users. In addition, the images of the virtual design of the car equipment or the landing equipment, etc. may not reflect the actual size of the car equipment or the landing equipment, etc. The images of the virtual design of the car equipment or the landing equipment, etc. can, for example, also be displayed larger than the actual size to make it easier for the user to identify. In addition, the images of the virtual design of the car equipment or the landing equipment, etc. can also be displayed at a place where there is no actual car equipment or landing equipment, etc.

[0202] In addition, for the car equipment or the landing equipment that accepts the operations of the users, such as the car operation panel 15 or the landing operation panel 8, etc., for example, the user can also operate the car equipment or the landing equipment that is displayed as an image of the virtual design through the portable device 20. For example, this operation is performed through the line-of-sight detection unit 24, etc. Regarding the operation through the line-of-sight detection unit 24, for example, it is performed by continuously directing the line of sight at the area of the part where the operation object such as a button is displayed in the image of the virtual design for a longer time than a preset time. At this time, the car equipment or the landing equipment, etc. that are easy for the user to identify and can be operated are presented to the user as images of the virtual design. Therefore, there is no need to separately provide car equipment and landing equipment, etc. that are easy to identify for each user. As a result, the installation cost of the elevator 5 is reduced. In addition, for example, when most users can use the elevator 5, etc. without operating or displaying through the actual car equipment or landing equipment, etc., a part or all of the installation of the car equipment or the landing equipment can also be omitted.

[0203] In addition, the virtual design generation unit 38 can also be provided in the portable device 20. At this time, the communication resources for the communication of the images of the virtual design are saved. In addition, the display deviation of the virtual design caused by the communication delay is suppressed. On the other hand, when the virtual design generation unit 38 is provided in the building management panel 29, the information processing load in the portable device 20 is reduced.

[0204] Embodiment 3.

[0205] Figure 15 It is a structural diagram of the traffic management system 1 of Embodiment 3.

[0206] In this example, the building 2 to which the traffic management system 1 is applied is a commercial facility. The commercial facility includes, for example, multiple stores, etc.

[0207] The building management panel 29 of the traffic management system 1 has an information storage unit 39. The information storage unit 39 is a part that accumulates and stores information on the actions of users in the building 2. The information on the actions of users may also include, for example, the viewpoint information of the users.

[0208] Figure 16 It is a diagram showing an example of the viewpoint information accumulated by the information storage unit 39 in Embodiment 3.

[0209] The viewpoint information is information on the point towards which the line of sight of a user wearing the portable device 20 as an eye-worn device is directed. The viewpoint information includes the image captured by the field-of-view camera 26 as the field-of-view image information. The viewpoint information includes the point towards which the line of sight of the user detected by the line-of-sight detection unit 24 is directed in the field-of-view image information as the line-of-sight information.

[0210] When the user arrives at the building 2, the portable device 20 sends authentication information to the building management panel 29. At this time, the portable device 20 may also send destination information to the building management panel 29. The destination information is input, for example, based on the user's voice or line of sight. The destination information may also be information such as the user's purchase target product. The destination information may be input before the user arrives at the building 2. The destination information may also be updated while the user stays in the building 2.

[0211] The portable device 20 may also be lent to the user from a commercial facility. At this time, when the user enters the commercial facility, the user inputs associated information including the user's attributes and the like through the portable device 20. At this time, the user may also input the destination information together.

[0212] The path information generation unit 33 sets a destination based on the user's destination information. For example, when the destination information is the purchase target product, the path information generation unit 33 sets the store that sells the purchase target product as the destination. The path information generation unit 33 may also select the inter-floor movement unit based on the situation such as the amount of the user's luggage. The path information generation unit 33 may also select the inter-floor movement unit based on the situation of the user's companions such as whether a baby stroller is used. The path information generation unit 33 may also select the inter-floor movement unit based on the usage situation of the user such as whether a shopping cart is used. For example, when the user uses a baby stroller or a shopping cart, the path information generation unit 330 selects the elevator 5 as the inter-floor movement unit.

[0213] When it does not interfere with the movement of the user and other surrounding users, the portable device 20 can also display content information. For example, the portable device 20 displays content information when the user stops. The content information can also be sound information. The content information is generated, for example, by the guidance information generation unit 34 or the virtual design generation unit 38, etc. The content information can also be an advertisement, etc. at this time. Also, the displayed advertisement can be selected based on associated information such as the attributes or preferences of the user.

[0214] The image recognition unit 27 of the portable device 20 can also detect the merchandise picked up by the user's hand based on the image from the vision camera 26. At this time, the portable device 20 sends the information of the detected merchandise to the building management panel 29. The guidance information generation unit 34, etc. of the building management panel 29 can also generate content information including an advertisement for the detected merchandise or its associated merchandise. In addition, the image recognition unit 27 of the portable device 20 can also detect the merchandise that the user has picked up but not purchased yet. At this time, the display unit 22 of the portable device 20 can, for example, display the content information including an advertisement for the merchandise again after a preset time has passed.

[0215] During the period when the user stays in Building 2, the vision camera 26, the line-of-sight detection unit 24, and the image recognition unit 27 of the portable device 20, for example, generate viewpoint information. The viewpoint information can also include the result of detecting the merchandise picked up by the user's hand. The portable device 20 sends the generated viewpoint information to the building management panel 29. The building management panel 29 accumulates and stores the received viewpoint information in the information accumulation unit 39. The guidance information generation unit 34, etc. of the building management panel 29 can also generate content information, etc. based on the information accumulated in the information accumulation unit 39.

[0216] In addition, the information on the user's actions accumulated in the information accumulation unit 39 is not limited to the viewpoint information. The information on the user's actions can also include, for example, the history of the path along which the user has moved. In the case where the viewpoint information is not obtained, the portable device 20 can be, for example, a wearable device worn on the arm or a device other than an eye-worn device such as a smartphone.

[0217] As described above, the traffic management system 1 of Embodiment 3 includes an information accumulation unit 39. The information accumulation unit 39 accumulates viewpoint information. The viewpoint information includes field-of-view image information and line-of-sight information. The field-of-view image information is the information of the image captured by the vision camera 26. The vision camera 26 is provided in the portable device 20. The vision camera 26 faces the front of the first user. The line-of-sight information is the information of the line of sight of the first user detected by the line-of-sight detection unit 24. The line-of-sight detection unit 24 is provided in the portable device 20.

[0218] Viewpoint information is information that can reflect the user's interest. Therefore, viewpoint information is valuable information that can be used to select advertisements for users. The viewpoint information is collected by the portable device 20 that guides the user's movement, so the traffic management system 1 can provide convenience to the user while accumulating the viewpoint information. The traffic management system 1 can be used to suggest the layout of the tenant to the owner or manager of the commercial facility, etc. based on the accumulated viewpoint information. In addition, the traffic management system 1 can be used to provide information on products that are of high interest to users, such as the lessee of the commercial facility or the manufacturer of the products sold in the commercial facility, etc., based on the accumulated viewpoint information. The information accumulated in the information accumulation unit 39 can also be processed in a way that each user is not determined, and can be used as the object of transaction in the form of big data, etc. The information accumulated in the information accumulation unit 39 can also be entrusted to an information bank, etc., for example.

[0219] In addition, the information storage unit 39 may be provided in the portable device 20. In this case, communication resources for communicating the information stored in the information storage unit 39 are saved. In addition, when the user is the owner of the portable device 20, the user can manage the information stored in the information storage unit 39 by himself. The user can also directly receive rewards for providing information by entrusting the stored information to an information bank, for example.

[0220] Implementation method 4.

[0221] Figure 17 This is a configuration diagram of a traffic management system 1 according to a fourth embodiment.

[0222] In this example, the building 2 to which the traffic management system 1 is applied is an accommodation facility such as a hotel.

[0223] The elevator 5 has a plurality of cars 13. A plurality of landing doors 10 are provided in the landing 7 of the elevator 5. Each landing door 10 corresponds to an arbitrary car 13. When the car 13 stops at an arbitrary floor, the landing door 10 corresponding to the car 13 of the landing 7 of the floor opens and closes in conjunction with the opening and closing of the car door 14 of the car 13. In the elevator management panel 17, the operation management unit 18 allocates the user's call to an arbitrary car 13 among the plurality of cars 13, for example, based on the operation efficiency of the elevator 5.

[0224] Next, use Figure 18 and Figure 19 An example of the function of the traffic management system 1 will be described.

[0225] Figure 18 It is a top view of the landing 7 in Embodiment 4.

[0226] Figure 19This is a diagram showing an example of the guidance information generated by the guidance information generation unit 34 according to Embodiment 4.

[0227] In Figure 18 this figure, a user carrying the portable device 20 and waiting for the arrival of the car 13 at the landing 7 is shown. In this example, the elevator 5 includes six cars 13, namely Machine A to Machine F. The operation management unit 18 assigns the user's call to Machine F. The user who does not notice that the call has been assigned to Machine F waits facing the landing door 10 corresponding to Machine B. At this time, the user has their back to the landing door 10 corresponding to Machine F. In this case, if the user does not notice the arrival of Machine F, it may take time for the user to board the car 13. Therefore, the guidance information generation unit 34 generates guidance information including information identifying the car 13 to which the user's call has been assigned. Information about the car 13 to which the user's call has been assigned is provided to the guidance information generation unit 34 from the operation management unit 18, for example.

[0228] In Figure 19 this figure, an example of the guidance information displayed on the portable device 20 is shown.

[0229] In this example, the guidance information generation unit 34 generates guidance information including the number of the car 13, such as "Machine F", as information identifying the car 13 to which the user's call has been assigned. In addition, the guidance information generation unit 34 generates guidance information including an image such as an arrow indicating the direction of the car 13 to which the call has been assigned as observed by the user. The third communication unit 30 transmits the generated guidance information to the portable device 20. The display unit 22 of the portable device 20 displays the guidance information received by the second communication unit 21.

[0230] The destination of the user is, for example, the room where the user is staying. The room where the user is staying is input at the time of check-in, for example. Alternatively, the portable device 20 corresponding to the room to be stayed in may be lent to the user at the time of check-in, for example. The display unit 22 of the portable device 20 can also display content information to the user, for example, when the user is waiting at the landing 7 of the elevator 5 or when boarding the car 13. The content information may also include facility information of the accommodation facility, caution information when using the facility, or sightseeing information around the facility. Instead of the materials presented in writing in each room, the content information displayed here can also be used. In addition, based on the authentication information read by the reading unit 23 of the portable device 20, the electronic lock 37 of the room where the user is staying can be unlocked, etc.

[0231] As described above, in the traffic management system 1 of the fourth embodiment, the operation management unit 18 assigns the call of the first user to any one of the plurality of carriages 13. The guidance information generation unit 34 generates guidance information including information identifying the carriage 13 to which the call of the first user is assigned.

[0232] In addition, the guidance information generation unit 34 generates guidance information including the direction of the carriage 13 to which the call of the first user is assigned. The direction of this carriage 13 is the direction observed from the first user located on the landing 7.

[0233] Since the information identifying the carriage 13 to which the call of the user is assigned is shown as the guidance information, the user can use the elevator 5 more smoothly. In addition, since the direction of this carriage 13 observed from the user is shown as the guidance information, the user can more easily identify the carriage 13. As a result, the movement of the user becomes smoother.

[0234] Fifth embodiment.

[0235] Figure 20 It is a structural diagram of the traffic management system 1 of the fifth embodiment.

[0236] In this example, the building 2 to which the traffic management system 1 is applied is a public facility.

[0237] The carriage 13 of the elevator 5 has two carriage doors 14. One carriage door 14 is disposed on the front surface of the carriage 13. The other carriage door 14 is disposed on the rear surface of the carriage 13. On a part of the plurality of floors, a landing 7 is provided on the front surface side of the carriage 13. On other parts of the plurality of floors, a landing 7 is provided on the rear surface side of the carriage 13. When the carriage 13 stops at any floor, the carriage door 14 on the side where the landing 7 is provided on this floor opens and closes.

[0238] Figure 21 It is a diagram showing a user riding in the carriage 13 of the fifth embodiment.

[0239] On the departure floor of the user, a landing 7 is provided on the front surface side of the carriage 13. In addition, on the destination floor of the user, a landing 7 is provided on the rear surface side of the carriage 13. The user who does not notice that the carriage doors 14 that open and close on the departure floor and the destination floor are different turns his back to the rear surface side carriage door 14 that opens and closes on the destination floor. In this case, it may take time for the user to board the carriage 13. Therefore, the guidance information generation unit 34 generates guidance information including information indicating the carriage door 14 that opens and closes on the destination floor of the user.

[0240] Next, use Figure 22 to describe an example of the function of the traffic management system 1.

[0241] Figure 22 This is a diagram showing an example of the guidance information generated by the guidance information generation unit 34 in Embodiment 5.

[0242] In Figure 22 it shows an example of the guidance information displayed on the portable device 20.

[0243] In this example, the guidance information generation unit 34 generates guidance information including a message indicating the car door 14 that opens and closes on the target floor of the user. In addition, the guidance information generation unit 34 generates guidance information that includes an image such as an arrow indicating the direction of the car door 14 that opens and closes on the target floor as observed by the user. The third communication unit 30 transmits the generated guidance information to the portable device 20. The display unit 22 of the portable device 20 displays the guidance information received by the second communication unit 21.

[0244] As described above, in the traffic management system 1 of Embodiment 5, when the first user boards the car 13 having a plurality of car doors 14, the guidance information generation unit 34 generates guidance information including the direction of the car door 14 that opens on the target floor of the first user. The direction of the car door 14 is the direction as observed by the first user boarding the car 13.

[0245] Since the direction of the car door 14 that opens and closes on the target floor as observed by the user is shown as the guidance information, the user can more easily identify the car door 14. As a result, the movement of the user becomes smoother.

[0246] Industrial applicability

[0247] The traffic management system of the present disclosure can be applied to a building having a plurality of floors.

[0248] Explanation of reference numerals

[0249] 1 Traffic management system, 2 Building, 3 Stairs, 4 Escalator, 5 Elevator, 6 Hoistway, 7 Landing, 8 Landing operation panel, 9 Landing display panel, 10 Landing door, 11 Door frame, 12 Encoded image, 13 Car, 14 Car door, 15 Car operation panel, 16 Car display panel, 17 Elevator management panel, 18 Operation management department, 19 First communication department, 20 Portable device, 21 Second communication department, 22 Display department, 23 Reading department, 24 Line-of-sight detection department, 25 Voice recognition department, 26 Field-of-view camera, 27 Image recognition department, 28 Fixed camera, 29 Building management panel, 30 Third communication department, 31 Crowding information acquisition department, 32 Location information acquisition department, 33 Route information generation department, 34 Guidance information generation department, 35 Authentication department, 36 Associated information storage department, 37 Electronic lock, 38 Virtual design generation department, 39 Information accumulation department, 100a Processor, 100b Memory, 200 Specialized hardware.

Claims

1. A traffic management system for a building, wherein, the traffic management system of the building includes: a congestion information acquisition unit that acquires congestion information of one or more users in a building having the plurality of floors for each of the plurality of floors; a position information acquisition unit that acquires position information of a first user who carries a portable device among the one or more users in the building; a path information generation unit that generates path information for guiding the first user based on the position information of the first user acquired by the position information acquisition unit, destination information of the first user, and the congestion information acquired by the congestion information acquisition unit for the floor where the first user is located among the plurality of floors; a guidance information generation unit that generates guidance information for guiding the first user by the portable device in accordance with the path information generated by the path information generation unit; and an operation management unit that, based on an identification signal transmitted by the portable device when the portable device recognizes a coded image marked on a landing of an elevator provided in the building through a camera provided in the portable device, or based on an identification signal transmitted by the portable device when the portable device recognizes a landing device of the elevator through the camera, detects that the first user has reached the landing, and when it is detected that the first user has reached the landing, registers a call for the elevator from the departure floor to the destination floor of the first user; the portable device is an ocular wearable worn at the position of the eyes of the first user; the camera faces the front of the first user and is a field-of-view camera that captures the field of view of the first user.

2. The traffic management system for a building according to claim 1, wherein, the guidance information generation unit generates an image for guiding the first user by being displayed on the portable device as the guidance information.

3. A traffic management system for a building, wherein, the traffic management system of the building includes: a portable device carried by a first user among one or more users of a building having a plurality of floors; a congestion information acquisition unit that acquires congestion information of the one or more users in the building for each of the plurality of floors; a position information acquisition unit that acquires position information of the first user in the building; a path information generation unit that generates path information for guiding the first user based on the position information of the first user acquired by the position information acquisition unit, destination information of the first user, and the congestion information acquired by the congestion information acquisition unit for the floor where the first user is located among the plurality of floors; a guidance information generation unit that generates guidance information for guiding the first user by the portable device in accordance with the path information generated by the path information generation unit; and The operation management department, based on the recognition signal sent by the portable device when the portable device recognizes the coded image marked on the landing of the elevator installed in the building through the camera installed in the portable device, or based on the recognition signal sent by the portable device when the portable device recognizes the landing equipment of the elevator through the camera, detects that the first user has arrived at the landing. When it is detected that the first user has arrived at the landing, it registers the call for the elevator from the departure floor to the destination floor of the first user. The portable device is an ocular wearable worn at the position of the eyes of the first user. The camera faces the front of the first user and is a vision camera that captures the vision of the first user.

4. The building traffic management system according to claim 3, wherein The guidance information generation unit generates an image to be displayed to the first user through the portable device as the guidance information to guide the first user.

5. The building traffic management system according to claim 3, wherein The portable device has a voice recognition unit for recognizing the voice of the first user, and accepts the input of the destination information of the first user through the voice recognized by the voice recognition unit.

6. The building traffic management system according to claim 3, wherein The portable device has a line-of-sight detection unit for detecting the line of sight of the first user, and accepts the input of the destination information of the first user through the line of sight detected by the line-of-sight detection unit.

7. The building traffic management system according to claim 3, wherein The traffic management system includes: A reading unit, which is provided on the portable device and reads the biological information of the first user when worn by the first user; And An associated information storage unit, which stores the associated information related to the first user in a readable manner based on the biological information read by the reading unit.

8. The building traffic management system according to any one of claims 1 to 6, wherein The traffic management system includes: A reading unit, which reads the authentication information of the first user; And An associated information storage unit, which stores the associated information related to the first user in a readable manner based on the authentication information read by the reading unit.

9. The building traffic management system according to claim 7, wherein The associated information storage unit stores information about the language used by the first user as the associated information.

10. The building traffic management system according to claim 7, wherein The associated information storage unit stores information about the floors that the first user can use among the multiple floors as associated information.

11. The building traffic management system according to claim 7, wherein The associated information storage unit stores information about the physical functions of the first user as the associated information.

12. The building traffic management system according to claim 7, wherein The path information generation unit generates the path information based on the association information of the first user.

13. The traffic management system for a building according to claim 7, wherein when an emergency occurs, the path information generation unit generates the path information including an evacuation path of the first user based on the association information of the first user.

14. The traffic management system for a building according to claim 7, wherein when an emergency occurs, the path information generation unit generates the path information including an evacuation timing of the first user based on the association information of the first user.

15. The traffic management system for a building according to claim 7, wherein the path information generation unit selects any one of the inter-floor moving units provided in the building based on the association information of the first user, and generates the path information using the selected inter-floor moving unit.

16. The traffic management system for a building according to claim 7, wherein the guidance information generation unit generates the guidance information based on the association information of the first user.

17. The traffic management system for a building according to any one of claims 1 to 7, wherein the path information generation unit generates the path information based on the congestion information obtained by the congestion information acquisition unit for the floor including the destination of the first user among the plurality of floors.

18. The traffic management system for a building according to any one of claims 1 to 7, wherein when a plurality of users are located in the building as the one or more users, when the path information generation unit generates other person path information for guiding users other than the first user among the plurality of users, the path information about the first user is generated based on the other person path information.

19. The traffic management system for a building according to any one of claims 1 to 7, wherein the guidance information generation unit generates the guidance information including information about a call for an elevator of the first user.

20. The traffic management system for a building according to claim 19, wherein the operation management unit assigns the call for the elevator of the first user to any one of the plurality of carriages of the elevator, and the guidance information generation unit generates the guidance information including information for identifying the carriage to which the call for the elevator of the first user is assigned.

21. The traffic management system for a building according to claim 20, wherein the guidance information generation unit generates the guidance information including the direction of the carriage to which the call for the elevator of the first user is assigned as observed from the first user located at the landing.

22. The traffic management system for a building according to any one of claims 1 to 7, wherein When the first user rides in a car with multiple car doors in the elevator, the induction information generation unit generates the following induction information, which includes the direction of the car door that opens on the target floor of the first user among the multiple car doors as observed by the first user.

23. The building traffic management system according to any one of claims 1 to 7, wherein the traffic management system includes a virtual design generation unit that generates an image of the virtual design of the interior of the building to be displayed by the portable device to the first user.

24. The building traffic management system according to claim 23, wherein when multiple users are located in the building as the one or more users, the virtual design generation unit generates an image obtained by overlapping an image of the landing equipment provided at the landing on the foreground of the image or image of the user who is located at the landing together with the first user among the multiple users, and the landing is the landing of the elevator provided in the building.

25. The building traffic management system according to claim 23, wherein the virtual design generation unit generates an image of the virtual design of the interior of the car to be displayed by the portable device to the first user when the first user rides in a car of an elevator provided in the building.

26. The building traffic management system according to claim 25, wherein when multiple users are located in the building as the one or more users, the virtual design generation unit generates an image obtained by overlapping an image of the car equipment provided inside the car on the foreground of the image or image of the user who rides in the car together with the first user among the multiple users.

27. The building traffic management system according to any one of claims 1 to 7, wherein the traffic management system includes an information storage unit that stores viewpoint information including field-of-view image information and line-of-sight information, the field-of-view image information being information captured by a field-of-view camera provided in the portable device and facing the front of the first user, and the line-of-sight information being information detected by a line-of-sight detection unit provided in the portable device and detecting the line of sight of the first user.

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